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When it comes to finding a low-cost midsize car, consumers have been fond of the 2018 Hyundai Sonata. The newer models seem to have plenty of technology, provide a great value and high-reliability ratings. Even the automaker claims that these cars will help owners “conquer your commute.” Still, it’s hard to figure out where the popularity and accolades come from considering this model seems to have numerous issues with the electrical system, brakes, engine and more.
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NHTSA Complaints for the 2018 Hyundai Sonata
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Unknown Or Other | |
| Electrical System | |
| Exterior Lighting | |
| Vehicle Speed Control | |
| Power Train | |
| Service Brakes | |
| Fuel/propulsion System | |
| Structure:body | |
| Latches/locks/linkages |
Problems with the Electrical System
What does the electrical system run in a vehicle? It might be easier to ask, what doesn’t it run? This system is the nervous system of any vehicle and must operate correctly for a smooth, comfortable drive. Yet, owners continue to take to the internet and express their dissatisfaction.
One NHTSA complaint says, “On 3/23/19, when I was leaving a parking lot. My car started to hesitate and would not rev up. I just turned out the parking lot when this happened. Message came on stated it need to be serviced. At the same time the engine light came on. I was not able to press the accelerator because it would jump like crazy. I was able to get back to the parking lot safely. I have been in a rental for a month now and as of 4/23/2019 I was told the part is on back order. The wiring harness and the computer has to be replaced, but the tech stated since the car went into limp mode, the engine will need to be replaced. I was told the part will be in about 3 to 6 months. If the wiring harness does not work God only know how many more months it will take for a new engine to arrive. This car was only 9 months old but now 10 months old with one of the months being in the shop waiting for repairs.”
Why in the world would it take so long to get the necessary parts to fix a new car? It seems the automaker is struggling with numerous electrical problems and is currently under investigation with the NHTSA. Action Number EA19001 shows an ongoing look into the airbags on this vehicle. It seems there has been a failure within the ACU, which tells the airbags to deploy. It’s unclear what the outcome will be, but it doesn’t take a rocket scientist to see this isn’t a car anyone should be commuting with.
Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Sonata Electrical Problems:
CAR HAS KEYLESS START. WILL NOT START IN TEMPS BELOW 20 DEGREES F. HAS HAPPENED 4X IN 2 WEEKS. CAR IS 8 MOS OLD / LESS THAN 6K MILES. 1ST 3 TIMES EVENTUALLY STARTED BY RUNNING ENGINE. THE WARNING LIGHTS THAT SHOW ARE CHARGING SYSTEM (RAN ITSELF DOWN TO 57% BATTERY THIS TIME); ENGINE OIL PRESSURE AND MIL LIGHT. THE IMMOBILIZED INDICATOR IS ON BUT THEN GOES OFF. THE TANK IS FULL OF GAS. THE BLUE LINK APP CAN’T REMOTELY START THE CAR. IT STATES THAT THE REQUEST WAS NOT PROCESSED.
Problems with the Engine
As with the last complaint, it’s easy to find a long list of engine troubles coming from this car.
Here is yet another review left on Edmunds. “I purchased this car brand new in August 2018. In March 2019, I received a recall notice saying I needed to visit my dealer to have the computer for the car’s engine updated. I took the car to the dealer 3 days later. Five days after that, I’m driving to NY and 400+ miles away from home, my brand new car begins “limping” as I try merge onto a busy bridge. I took the car to the nearest dealer in Staten Island, NY and it is still there today. Not sure what is wrong. I understand this is a huge problem for the company where the engine or the harness in the Sonata and Santa Fe models need replacing. They think it’s the harness, however, the piece has yet to arrive, so no telling. Because my trip was considered interrupted, I called Hyundai’s Customer Care 800 and received directions on what I should do next.”
With Service Bulletin #19-EE-007H(1), it’s evident that this isn’t the only engine trouble Hyundai is dealing with. It appears some of the engines also have a starter M-Terminal nut that comes loosened easily. This creates a no-start situation, especially in cold temperatures. How is it that this car left the production line with a nut that doesn’t stay secure? Who is this automaker employing that doesn’t know how to tighten nuts properly? Maybe that’s how they keep the cost down, but neglecting the basics.
Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Sonata Engine Problems:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT SPUTTERED AND FAILED TO ACCELERATE OVER 30 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TITUS-WILL HYUNDAI WHERE IT WAS DIAGNOSED THAT THE ENGINE AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000.
I TOOK MY 2018 HYUNDAI SONATA SE IN FOR ITS FIRST OIL CHANGE WITH 3564 MILES ON IT. THEY DID A COMPUTER UPDATE AS PART OF A RECALL. I DROVE LESS THAN ( MILES FROM THE DEALERSHIP, WENT TO PULL OUT FROM A STOP LIGHT. IT STARTED MISS FIRING AND THE CHECK ENGINE LIGHT STARTED FLASHING. I WENT BACK TO THE DEALER. THEY SAID IT HAD A CODE AND TGEY HAD TO CALL HYUNDAI TO FIND OUT WHAT TO DO. THEY GAVE ME A LONER AND TOLD ME THE WIRING HARNESS HAD TOO MUCH INTERFERENCE/STATIC IN IT AND THEY HAD TO ORDER A NEW ONE. VERY HARD TO BELIEVE A COMPUTER UPDATE WOULD CAUSE THE WIRING HARNESS TO GO BAD.
CHECK ENGINE LIGHT CAME ON;ENGINE ERROR CODE 1326. CAR BEGAN STALLING. GOT IT TO DEALER WHO KNEW IT WOULD NEED A NEW WIRING HARNESS POSSIBLY A NEW ENGINE. THIS IS DANGEROUS WILL GET SOMEONE KILLED. THIS HAPPENED RIGHT AFTER EXITING THE HIGHWAY PULLING ONTO THE SERVICE ROAD.
Problems with the Exterior Lighting
While discussing the basics, it’s time to look at the exterior lighting. This is one system that doesn’t regularly receive many complaints from drivers of new vehicles unless we are discussing the Sonata.
One NHTSA complaint illustrates a significant problem. It says, “Defective headlights. A black projection protrudes down the middle of each headlight in the line of sight. Very, very distracting. Must use hi-beams at all times to eliminate the sight hazard, which then can become a danger to oncoming vehicles. Hyundai says, ‘Sorry about that, nothing we can do.’ They should at least be required to offer a replacement headlight, which would eliminate this hazard.”
In Service Bulletin #5NP-A4C8N-03, Hyundai addresses this concern, but not in the way many people would expect. Instead, they claim that the black section is designed to stop the oncoming light glare and will not be replaced. It doesn’t matter that the drivers of their vehicles don’t appreciate this technology. That’s not what they are concerned with at all. It looks like this car helps to conquer the commute unless it is nighttime.
Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Sonata Defective Headlights Problems:
THE LOW BEAM HEADLIGHTS ARE USELESS CAN’T SEE 30 FEET IN FRONT OF VEHICLE WHEN TURNING CAN’T SEE ANYTHING OR LIMITED IN FRONT OF YOU. HAVE TO DRIVE WITH HIGH BEAMS ON IN ORDER TO SEE. DEALER SAYS HEADLIGHTS ADJUSTED CORRECTLY. THERE IS DEFINITELY A PROBLEM. THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT CAUSING THIS TO BE A DANGER TO DRIVERS AND PEDESTRIANS. WHEN TURNING IT’S IMPOSSIBLE TO SEE IN ORDER TO MAKE SAFE TURN.
FROM THE TIME OF PURCHASE IN JUNE 2018, THE LOW BEAM HEADLIGHTS ARE AIMED VERY LOW AND PROJECT ONLY 15 TO 20 FEET IN FRONT OF THE CAR. WHEN TRAVELING ON DARK ROADS, IT ALLOWS FOR NO REACTION TIME TO ANY HAZARDS, SUCH AS ANIMALS OUR PEDESTRIANS. HYUNDAI CLAIMS IT IS DESIGNED TO NOT BLIND ONCOMING DRIVERS, BUT THIS POSES A DANGER TO THE OCCUPANTS OF MY CAR AND ANYONE THAT MAY BE NEAR THE CAR.
THE PROJECTED ANGLE OF THE HEADLIGHTS DO NOT PROJECT OUT FAR ENOUGH WHEN DRIVING THIS VEHICLE. THE HEADLIGHTS ONLY PROJECT OUT ONE VEHICLE IN FRONT OF THE DRIVER, LEAVING A VAST AMOUNT OF DARKNESS IN FRONT OF THE DRIVER IN THE HYUNDAI SONATA. THIS IS A SAFETY HAZARD FOR THE OWNER OF THIS VEHICLE.
Problems with the Vehicle Speed Control
Modern vehicles continue to use new technology to provide a safer ride, but what happens when the ride becomes downright dangerous? That’s what is evident with the Sonata.
Just look at this NHTSA complaint. “The contact owned a 2018 Hyundai Sonata. While the vehicle was stopped at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to respond. On a second occasion, while exiting the driveway, the accelerator pedal was depressed to the floorboard, but the vehicle failed to exceed 2 mph. In addition, the check engine and tire pressure monitoring system warning indicators illuminated. The vehicle was taken to [dealer] where it was diagnosed that the fail had gone into limp or fail safe mode. The contact was also informed that an unknown cable was loose. The vehicle was not repaired. The manufacturer was notified. The contact traded in the vehicle. The approximate mileage was 4,000.”
How sad that this owner had to trade in the vehicle for a new one, probably at a depreciated value? Interestingly enough, the automaker isn’t attempting to hide any trouble with the vehicle speed control. Service Bulletin #5NP-X7G2S-09 talks about trouble with shift shock and deceleration that requires an update to the TCU. If this car was made for commutes, it seems many people are having trouble getting to work on time.
Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Sonata Speed Control Problems:
THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO A PALM TREE. AN INCIDENT REPORT WAS FILED, BUT NOT A POLICE REPORT DUE TO THE FACT THAT THERE WAS NO IMMEDIATE INJURY. THE CONTACT SUFFERED A SORE NECK AND A POSSIBLE WHIPLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. KEARNEY MESA HYUNDAI WAS CONTACTED AND A VOICE MESSAGE WAS LEFT. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE UNINTENTIONALLY ACCELERATED AND CRASHED INTO A POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CARBONE HONDA BENNINGTON BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,800.
Problems with the Brakes
Finally, it’s time to look at the brakes on the Sonata. Once again, we see this is just a malfunctioning system that can’t get its act together.
This NHTSA complaint states, “Since day of deliver two years ago, the AEB system has malfunctioned in that while driving vehicle on any road type, the brakes come on with no warning or reason, have almost been rear ended three times. Dealer has never found anything wrong and insists the system functions as designed. The radar or camera systems have to have a defect. Toyota and Honda have had this issue but made efforts to correct either by recalls or service bulletins. Pedestrian detection has also never worked on this vehicle.”
While this driver is correct, there is no service bulletin to reference in this instance; it’s clear that the automaker is hiding something. In the meantime, it might be best to stay far away from the Sonata as a pedestrian walking to work, unless you want to test out the system for the owner.
Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Sonata Brake Problems:
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AUTOMATIC EMERGENCY BRAKING SYSTEM MALFUNCTIONED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO AUTOMATICALLY STOP WHEN A SECOND VEHICLE WAS PRESENT. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE AND WHILE DRIVING AT HIGHWAY SPEEDS WITH THE CRUISE CONTROL ACTIVATED. THE VEHICLE WAS TAKEN TO NAPLETON HYUNDAI GLENVIEW (1620 WAUKEGAN RD., GLENVIEW, IL) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 400.
I HAD STOPPED MY VEHICLE, PUTTING EMERGENCY BRAKE ON, BUT STILL IN DRIVE. I STEPPED OUT OF THE CAR AND IT BEGAN TO MOVE FORWARD ON ITS OWN AND I WAS NOT ABLE TO GET BACK INTO THE VEHICLE. IT TRAVELED QUITE A DISTANCE BEFORE RUNNING INTO SOME INANIMATE THAT CAUSED IT TO STOP. IT WAS IN A DRIVEWAY BEHINDS BUILDINGS AND DID EVENTUALLY CROSS OVER A SIDE STREET BEFORE STOPPING. I DON’T SEE WHY THE EMERGENCY BRAKE DID NOT HOLD, EVEN THOUGH NOT IN PARK?
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Complaint Data
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Mar 18, 2023 |
| State | KY |
| Description | Knocking of the engine , engine light continues flashing , lack of acceleration finally feb of this year the turbo blew up an the car stop running all symptoms of knock sensor problems . I'm taking it to hyundai on dixie on monday in two days an I hope they don't deny the federal recall an I will have to have a loaner car . They have told me the last 5 years my title was flawed last month they denied saying that an told me my warranty was voided with 41,000 on my car |
| Category | Engine |
| Date | Mar 13, 2023 |
| State | KY |
| Description | The engine failed. It is currently sitting at the local hyundai dealership. As it pertains to my safety, the engine failed while traveling on a major expressway in the morning on my way to work. Upon towing the vehicle to the dealership, it was effectively confirmed to me I am not the only person suffering from this problem. The vehicle has been inspected by the dealership and determined to be an engine failure. No warning, no other symptoms prior to this incident. |
| Category | Engine, Service Brakes |
| Date | Mar 03, 2023 |
| State | TN |
| Description | As soon as I start to press on my brakes the vehicle starts violently pulsating and locks up. Took the dealership they said my rotors and brakes were fine and we're unable to give any reason for this. Without brakes I cannot stop my vehicle and it seems like a faulty abs but no light on dashboard. The engine consumes nearly 5. 2 qts of oil in 1000 miles. Being this is not normal I have no idea I was running out of oil as soon as I was changing it which could have led to my entire engine stalling out and causing me to wreck. It's putting my life as well as other people's on the roads and danger |
| Category | Unknown Or Other |
| Date | Mar 03, 2023 |
| State | TN |
| Description | Hyundai boosted about their emergency response system included with my vehicle and charged extra. They failed to tell me that they were discontinuing the system. If I crash and need assistance bc I'm unconscious, I won't get it. |
| Category | Service Brakes, Hydraulic |
| Date | Feb 28, 2023 |
| State | FL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard with the maintenance message displayed on the instrument panel. The vehicle was taken to a dealer; however, the dealer was unable to determine the cause of the failure. One day while driving the vehicle, there was an abnormal tapping sound coming from the brake pedal while being depressed. The failure persisted while the brake pedal was depressed and the vehicle drove through a concrete post and a fence, causing damages to the post and the fence. The contact stated that the air bags deployed upon impact. Medical attention was not sought at the scene. The contact sustained bruising all over her body. A police report was filed. The vehicle was driven back to her residence by a neighbor. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000. |
| Category | Engine |
| Date | Feb 23, 2023 |
| State | OH |
| Description | Hairline crack in engine oil pan possibly resulting in engine failure |
| Category | Engine |
| Date | Feb 23, 2023 |
| State | PA |
| Description | This car engine has failed on multiple occasions. About 12 months ago, I observed a great loss of coolant. The car would frequently overheat even when I added coolant. Eventually, I was able to have the engine replaced at the dealership where I purchased the car, but this was right at the end of the vehicle's warranty. Even with a new engine installed, I still lose coolant all the time. It does not appear to leak anywhere, but the reservoir is consistently empty. |
| Category | Engine |
| Date | Feb 08, 2023 |
| State | MO |
| Description | There is a rod barring warranty on my car for my engine. My engine has completely faulted. Hyundai has informed me that they are going to take at least 3 months to fix it and will not give me a vehicle for the time they have mine. I took my car to the shop to check it out, a week before it went out and hyundai was fighting it, so I wasn't able to get it there until it completely went out after trying to figure it out for a week prior |
| Category | Electrical System, Engine, Steering |
| Date | Feb 06, 2023 |
| State | CA |
| Description | I was driving on freeway and all dashboard warning started to flicker on and off simultaneously then my steering wheel locked in place. I was unable to stop or turn wheel and had to maneuver car until it came to a stop. I had to get it towed home. I spoke with dealership and asked me to tow it to them so they can look at it and gave me a report that mention nothing about what I originally told them it did while I was driving but pointed out everything else that was wrong with it that added up to more than ,500. 00 in repairs. Dealership guy got upset that I asked him to email rather than phone calls and didn't want to answer anything through email only phone calls he was refusing service and kept pushing us to approve all the other expenses without telling me anything about why the car did what it did. He then told me that it was my fault since car was just passed over 100,000 miles and I should've known that was going to happen. Luckily nobody got hurt during this. My wife was pregnant at the time and thank goodness nothing bad happened and dealership guy was so unprofessional and rude and just wanted our money rather than help by giving us any answers. |
| Category | Unknown Or Other |
| Date | Feb 04, 2023 |
| State | NY |
| Description | The white paint is peeling off the vehicle. |
| Category | Unknown Or Other |
| Date | Jan 24, 2023 |
| State | NJ |
| Description | 2018 sonata has white paint peeling on hood of car - only 29,930 miles on car |
| Category | Structure:body |
| Date | Jan 21, 2023 |
| State | PA |
| Description | White paint peeling off vehicle body in large sections |
| Category | Engine |
| Date | Jan 17, 2023 |
| State | KY |
| Description | I own a 2018 hyundai sonata se. The car now has 60,000 miles on it. I first reported to the hyundai dealership that my valves are "chattering" with acceleration up to 35 mph. I was advised my engine was low on oil. I completed a oil change and valves are still chattering. I was advised that the engine is dirty and I would have to pay for an engine cleaning at 0. 00 after the cleaning the valves stopped chattering for about 1000 miles then the noise came back. I was then told to complete an oil consumption test. Part 1 of the test my car burned 2 quarts in 1000 miles. Part 2 with a cleaning my car burned . 5 quarts after a cleaning, so it passed the oil consumption test. I was told by the dealership that after a couple of oil changes or around 6000 miles the car will burn oil again at the rate of over 1 quart per 1000 miles. The also told me that I would have to do the oil consumption test again. The dealership stated that the engine is faulty and and engine replacement is what needs to happen to correct the problem versus this band aid fix. I was also advised if I wanted to speed up the process don't check the oil between oil changes because it will burn 5 quarts of oil before the next oil change. This will cause the engine to lock up. The engine is faulty it needs to be recalled before someone gets killed. |
| Category | Engine |
| Date | Jan 12, 2023 |
| State | TN |
| Description | My vehicle is unable to accelerate past 65mph. I had it towed to a local repair shop whom ran a diagnostic and they are advising there is a hyundai/kia recall on engine. To my knowledge, I was not advise by hyundai of any recall when my spouse reached out to hyundai directly. I was on the highway with family traveling back from christmas vacation when the incident occurred. There was a crash ahead due to the rain so traffic had slowed down. Once I drove passed the accident and attempted to accelerate the engine light appeared I could no longer accelerate. Very scary when your on a 4 lane highway hours away from home. I was able to pull off to the nearest exit for safety as it rained. |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 05, 2023 |
| State | NJ |
| Description | 2018 hyundai sonata sport+ with 23k miles that has white pearl exterior paint. The paint (w8 or ww8) is peeling off from several locations (hood and roof). This has been a know issue with this type of paint on hyundai vehicles but manufacturer is not taking any responsibility that paint or paint job is defective. One can google this issue and thousands of user complaints are there of different forums and messaging boards. Example: https://community. Cartalk. Com/t/2018-hyundai-sonata-paint-peeling/185473/7 https://www. Reddit. Com/r/hyundai/comments/zt5lsk/warranty_extension_for_1718_elantrasonata_white/ |
| Category | Power Train |
| Date | Jan 04, 2023 |
| State | IL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated while driving 70 mph, he heard an abnormal noise, and the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact was able to park the vehicle at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000. |
| Category | Air Bags |
| Date | Jan 02, 2023 |
| State | AZ |
| Description | Hello im jesus ochoa on december 2 of 2022 I had a car accident I went underneath a simi truck and my air bags didnt deployed on my 2018 hyundia sonata and im worry of the new car I have from hyundai if the air bag didnt deployed on my 2018 hyundia |
| Category | Unknown Or Other |
| Date | Dec 19, 2022 |
| State | CA |
| Description | This car will not start when it is cold. I have only had this car for over one year and four months. The car ran perfect up until we began to have extreme cold weather. This is so dangerous because it could be an emergency and my car will not start. I have done my research and discovered that this is an ongoing issue with hyundai. And nothing has been done about it. |
| Category | Unknown Or Other |
| Date | Dec 08, 2022 |
| State | NJ |
| Description | For the past 3 oil changes, I find myself having to add 5 quarts of oil to my car after driving over 1,000 miles from getting my oil change. This third oil change I have added 15 quarts of oil to my car due the check oil light comes on. When I first purchased this car in march 2021, I didn't experience this issue. I've never had to add oil to my vehicle before an scheduled oil change. Whalen the oil is checked due to the light coming on, it's boned dry. |
| Category | Engine And Engine Cooling:engine:oil/lubrication:sump/tank:drain Plug |
| Date | Dec 05, 2022 |
| State | TX |
| Description | My car started leaking oil from the oil drain bolt area. I took it to the dealer and they said the oil pan had a defect, they called it a “weld crackâ€. A quick internet search shows that this is a very widespread issue. |
| Category | Electrical System, Structure:body:trunk Lid |
| Date | Nov 17, 2022 |
| State | DE |
| Description | My car was serviced at hyundai dealer for other problems while my car was being serviced the service department said they fixed a recalled latch on trunk I never had problems with trunk before the so called recall was fixed now my trunk is stuck close and pops open and is very hard to close once open you have to slam it shut once shut it will not open I had a tail light out I press the button to open the trunk and after riding around for three days it popped open and I fixed the tail light within 3 weeks the tail light is out again and my trunk is still stuck shut I called the dealership and it's seems as though it's not important and been giving appointments so far away |
| Category | Electrical System, Engine |
| Date | Nov 10, 2022 |
| State | KY |
| Description | Loss of power on highway or during normal driving possibly due to oil pan assembly according to odi 11481745. This has cause near-miss accidents on highway on ramps a number of times. Separate issue, when the outside temp is at our below 30°f the starter can fail to turn over resulting in a car that won't start even with jumper cables applied. |
| Category | Engine |
| Date | Nov 09, 2022 |
| State | IL |
| Description | Purchased certified used 2018 hyundai sonata in march of 2021. Engine oil light came on at 36,863 miles in july of 2021, and I took car to repair shop. I was told that these cars (2018 hyundai sonata) excessively burn oil -- though under 60k miles was "early" -- and that it would need to be constantly monitored. Car went through four quarts of oil before next oil change at 42,437 miles. Took car to local hyundai dealership and was told there was a "crack in my oil pan" (though there were no oil spots in my driveway or garage that would point to an oil leak from a pan). Pan was replaced. Engine oil light came on again (despite problem being "solved") two months later at 44,129 miles. I put a minimum amount of oil into the engine and drove over to dealership to have issue resolved. They told me it was sparkplugs, which they replaced. Checked oil level at each gas fill up. Car went through five quarts of oil before oil change at 47,432 miles!!!! Five quarts in 3,000 miles. Dealership now states I must get approval from hyundai to do an oil consumption test. |
| Category | Structure:body |
| Date | Nov 01, 2022 |
| State | GU |
| Description | White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it. |
| Category | Engine |
| Date | Oct 31, 2022 |
| State | OH |
| Description | The contact's son owned a 2018 hyundai sonata. The contact stated while her son was driving at 68 mph with a passenger in the front passenger seat, he noticed a burning odor and he noticed smoke coming inside the cabin through the ac vents. There was no further information provided. The contact's son pulled into a gas station and saw fire underneath the hood. The contact's son and the passenger immediately exited the vehicle. The contact's son was able to extinguish the fire with the assistance of bystanders who used fire extinguishers. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle was then repossessed by the auto financing bank. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was caused by a missing oil cap. The failure mileage was unknown. |
| Category | Unknown Or Other |
| Date | Oct 17, 2022 |
| State | IN |
| Description | We drive a 2018 hyundai sonata with hyundai quartz white pearl (w8) paint. It has 62000, so just out of regular warranty. Last week I noticed that we were missing a huge chunk of paint on the roof. As a regular passenger of this car, neither of us noticed anything wrong with it until it was gone. It looked like it just bubbled up suddenly and peeled off. We took it into our local hyundai dealer and they told us it was out of the 36k mi. Paint warranty. They didn't even look at it. We paid for an extended warranty because they served us so well on our other hyundais up to that point. I called the consumer line like they suggested and found no recalls. When I tried to get a human, I was met with silence. No indication that the call had gone through. I went next door to there collision center and got an estimate anyway. The man there didn't have to see any more than one picture to know that it was a hyundai. They service multiple of that owner's various different branded dealerships. Obviously, this wasn't his first rodeo with this problem. He quotes 00 to put a bandaid on the problem. However, there are numerous incidents of consumers facing the same issue with there hyundai/kia vehicles. I have a friend who had the same problem on a similar year acura with pearl paint. I'm filing this complaint because it is obvious that hyundai/kia are not going to own up to this. The first class action suit was dismissed and the problem persists. They are still using the paint to this day and the same delamination problems keep appearing. I do not want to be driving down the road and have a huge slab of paint fly off and hit someone else's windshield. This issue needs to be investigated before someone gets hurt, not after. |
| Category | Firerelated |
| Date | Oct 12, 2022 |
| State | CA |
| Description | The contact owned a 2018 hyundai sonata. The contact stated that while driving, the vehicle caught fire without warning. No warning lights illuminated. The air bags did not deploy. The fire department was notified and was able to extinguish the fire. The origin of the fire was unknown. The contact sustained a burn to her inner left ankle. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The vehicle was deemed totaled by the insurance. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000. |
| Category | Electrical System, Engine |
| Date | Oct 10, 2022 |
| State | FL |
| Description | The incident occurred within my garage when I attempted to start my car and the starter went out producing a burnt smell and spark within motor. After letting the car cool down I put the car in neutral and had it towed to the nearest garage. I thought vehicle could have started a fire inside my garage and home. I have contacted the manufacture and initiated a case incident report awaiting a call back from hyundai motor company. There were no waring lights or issues with the car the car before incident. The vehicle is under warranty but the dealership stated, they could assist since I took the car to a garage and had a mechanic work on vehicle. The disposition was the vehicle had a faulty started starter, but this incident has a huge safety flag. |
| Category | Engine |
| Date | Oct 04, 2022 |
| State | TX |
| Description | 2018 hyundai sonata sel-cylinder misfire with engine oil consumption. It is a hazard to drive a vehicle that can cut off or engine lock up while driving. The same applied to 2014 -2015 hyundai and kia vehicles. Hyundai and kia were required to replace the motors in those vehicles. Due to vehicles been unsafe to drive. The vehicle is currently at the dealership now. First was told that engine was going to be replace under warranty. Due to problem of lack of compression. But will not replace engine. |
| Category | Latches/locks/linkages |
| Date | Sep 29, 2022 |
| State | VA |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the nhtsa campaign number: 21v619000 (latches/locks/linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000. |
| Category | Engine, Fuel/propulsion System, Vehicle Speed Control |
| Date | Sep 27, 2022 |
| State | NV |
| Description | Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 hyundai sonata vehicle. |
| Category | Tires |
| Date | Sep 21, 2022 |
| State | NY |
| Description | The contact owns a 2018 hyundai sonata equipped with hankook tires, tire line: kinergy st, tire size: 205/65/r16, dot number: (n/a). The contact stated that three of the four tires had failed. While the vehicle was in for a vehicle state inspection, it was discovered that the rear passenger's side tire was deformed and wobbly which cause the vehicle to fail the inspection. Additionally, while driving approximately 70 mph, the vehicle started shaking violently. The contact pulled over to the side of the road and stopped the vehicle. Upon inspection, it was discovered that the rear driver's side tire had experienced a blowout. Additionally, the third tire was discovered to be deformed. The cause of the failure was not determined. The tire dealer and manufacturer were notified of the failure. The failure mileage was 28,000. |
| Category | Engine, Engine And Engine Cooling, Latches/locks/linkages |
| Date | Sep 20, 2022 |
| State | FL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Sep 18, 2022 |
| State | CA |
| Description | My 2018 hyundai sonata gdi engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my rpm started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog I had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty. |
| Category | Structure:body |
| Date | Sep 07, 2022 |
| State | VA |
| Description | This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars . |
| Category | Seat Belts |
| Date | Aug 22, 2022 |
| State | OH |
| Description | the passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of covid my husband and I haven't driven much. Once we started going out again we became aware of the problem. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Aug 10, 2022 |
| State | AZ |
| Description | On may 03, 2022 at approximately 3:30pm I was traveling southbound on arizona state route 101 in tempe, arizona. I was going about 75 mph, and without no warning my car shut off. I had to pull off to the shoulder of the highway to avoid being struck by other vehicles, and also incase I lost control. My hyundai picked up nails on 3 of the 4 tires in the process. I barely avoided a fatal accident due to the defect, which I had no idea about. |
| Category | Engine, Unknown Or Other |
| Date | Aug 09, 2022 |
| State | TX |
| Description | For the fourth time the hev light (and others) has come on and the dash has lit up while I was driving, with the last three times leaving us stranded in dangerous road situations with little or no power. The light first came on in july 2020 at 40,089 miles. A dealership reset the codes and I had no problems until june 7, 2022 when the lights lit up on the dash again and the car died and I had to have it towed to a local dealership. They could find nothing wrong with it and checked all the wiring and said none of the codes were coming up and that the car ran fine for them when test driving a day or two after I had it towed. So they released the car back to me deeming it good to go. Then only 19 days later on june 26, 2022 the hev light among other lit up again and the dash indicated to pull over and cut the car off due to the hybrid system. I had it towed to the nearest dealership again. The then looked at it and said they reset all the codes and everything looked to be good to go. Then again on aug 8, 2022 (3rd time in two months), we were put in a dangerous situation trying to get the car off a busy highway when the hev light (and others) again lit up the dash and our power went almost completely out while the engine jerked violently as we tried to avoid being hit by cars while trying to get off the highway before it completely died on us. Four times now hyundai dealers have shrugged this off saying "we reset the codes" and we can't find an issue. We have been put in dangerous traffic conditions three of these times. |
| Category | Engine |
| Date | Jul 29, 2022 |
| State | IL |
| Description | The issue that I am having with my 2018 hyundai sonata is excessive oil consumption. And yes the vehicle is available for inspection. My family and I are put at risk because of the high oil consumption the engine may seize at any time. I have been told that not only is the engine is at risk but also the exhaust system due to the possibility of oil build up there also causing safety issues. The sonata has been put through an oil consumption test by a local hyundai dealership. This consists of changing the oil and then at 1000 mile intervals up to 3000 miles the oil level is checked by a dealer mechanic to check for oil loss. During this 1st test period one check had a loss of 3/4 of a quart and another was 1 3/4 of a quart. After this 1st series of tests there was a complete engine cleaning to remove all built-up oil residue within the engine followed the checking of oil levels again every 1000 miles 3 times. Again, oil losses varied from 1 quart to a 1/2 quart loss. I was assigned a case manager to monitor these tests. At the completion of the testing, after 4 weeks of hearing nothing from my case manager even though I had left multiple messages, he called and said that these results were considered normal by hyundai. Again, all tests were completed by a authorized hyundai dealership. There were no warning lights or messages but I did hear a slight knocking noise within the engine. I checked the oil on a regular basis after that and noticed the continued loss of oil. The was no smoke coming from the exhaust or no noticeable signs of oil loss on the engine or my garage floor. Although hyundai recommends oil changes every 7500 miles I had oil changes every 3000 to 4000 miles by my hyundai dealer. No one else. I also spoke to mechanics other than hyundai and was told that there was an ongoing problem with hyundai engines for oil loss. That is why I initiated the oil consumption test with my dealership. |
| Category | Steering |
| Date | Jul 15, 2022 |
| State | KS |
| Description | I was driving and tried to make a turn when the steering wheel gave out on me unexpectedly. This lead my car to continue forward onto the other lane of oncoming traffic. The steering wheel signal also turned on. When my car was finally able to turn and I arrived at my destination, I parked my car for 2 hrs. After it was time to leave the battery then died. I was unable to use the key or inside button to open my trunk, and had to wait for assistance. I believe these two issues correlate with the electrical power steering. |
| Category | Engine, Unknown Or Other |
| Date | Jul 09, 2022 |
| State | FL |
| Description | On the way home from the produce store today, the engine seemed to stall or seize while I was driving and the car reacted in a jerky manner. I kept going, as I was close to home, but could only travel about 20 mph, and it would periodically feel as if it were about to conk out. Check engine light came on at this point. Made it home, but no longer feel safe driving it. Am online now, searching for what to do. What I experienced sounds like the engine recall problem others have experienced, although my 2018 hyundai sonata is not on the recall list. Perhaps it should be. |
| Category | Unknown Or Other |
| Date | Jun 17, 2022 |
| State | MD |
| Description | Purchased a certified pre-owned 2018 hyundai sonata - found out recently the car is burning/losing oil- a few weeks after having an oil and filter change my oil warning light started flashing while driving.. Checked engine oil and could not believe that oil was almost empty.. Major concern is for major engine malfunction and possible locking up while driving- which could be fatal !!! Now I have to monitor oil levels/consumption every other day- I have contacted hyundai and they're suggesting that I be without transportation while they take an undetermined amount of time to test the vehicle which is unacceptable ! |
| Category | Engine, Unknown Or Other |
| Date | Jun 13, 2022 |
| State | AZ |
| Description | 2018 sonata hybrid may 19 - "check hybrid system turn engine off" appeared on the dashboard. Vehicle brought to dealership. May 22 - I pay for a rental vehicle may 26 - dealer states vehicle is ready and they performed service campaign 966. May 27 - my rental car is returned. Dealer picks me up and I go to dealership. I get into my car and "check hybrid system turn engine off" appeared on the dashboard. Vehicle never driven off dealership lot. Dealership pays for my rental this time. June 10 - dealer states vehicle is ready and they performed service campaign 966 (dealer says there are 2 software updates and the first time they only did 1). I return rental and pick up my vehicle. June 11 - "check hybrid system turn engine off" . I go to dealer. Dealer turns off check engine light and tells me vehicle is safe to drive and bring the vehicle back on the 13th (monday). Dealer affirms vehicle is safe, they cannot get me a car rental today and my vehicle is fine. I drive the vehicle home. Some time later, check engine light comes back on, vehicle loses power (engine cuts off?) and stalls in the intersection. I immediately turn on hazard lights. Depleting the hybrid battery (?) I am able to slowly bring the vehicle into a parking lot right after the intersection before I lose (all?) power. Vehicle is towed to dealer. June 13 - picked up a 3rd rental car |
| Category | Forward Collision Avoidance: Automatic Emergency Braking |
| Date | Jun 09, 2022 |
| State | AL |
| Description | Driving on interstate 10 westbound at about 0700. Clear day. No adjacent vehicles. The frontal crash avoidance alert suddenly went off and automated emergency braking activated as I approached an underpass. There were some slightly harsh shadows, but not the worst I have seen and I drive this segment every day. Entire event was very short. No injury or other event occurred. |
| Category | Engine |
| Date | May 21, 2022 |
| State | CA |
| Description | The engine is burning oil. Oil level drops by 3-4 quarts every 1,500 miles. |
| Category | Electrical System, Engine, Power Train |
| Date | May 04, 2022 |
| State | PA |
| Description | I was stopped at a red light and when it turned green, I began to accelerate. The car stuttered and the check engine light was blinking. I pulled over and had autozone run the code. The code is p1326, engine knock sensor. It was put into limp mode and it shook pretty bad in lower gears while accelerating. I had to pull over and let several cars pass me as I couldn't go above 2,000 rpms. When I got home, I called roadside assistance and had it towed to the nearest dealership. That was this morning (5-4-2022). I just purchased this car used in the beginning of march. I don't have all the records since I just purchased the vehicle used. I just changed the oil last week. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Apr 30, 2022 |
| State | FL |
| Description | Same problem with this 2018 hyundai sonata limited hybrid engine as the already recalled 2017 sonata's with the same 4 liter/direct fuel injection engines. At approximately 69,000 miles the problems and check engine light analyzed was done by auto zone and brandon hyundai (3 times each and finding additional problems each time). I have documentation. P1326 knock sensor indicated engine failure problems p0302 cylinder 2 misfire (occurred next day after repair of this part) u0293 lost communication with hev powertrain control module ( not charging hybrid u1004 h-can c135b-08 no code explanation given c1612-08 can time-out tcm c1611-08 can time-out eps ecm c1614-08 can time-out hcu c2229-08 towed to dealer for repair. These problems occurred from 4/18/22 to 4/27/22 3 times in less than 2 weeks. Car still in service dept today 4/30/22 with no resolution. Failures continued to escalate after each service. Went into “limp home mode†twice. Very unsafe to drive. Stalled, jerked and speed reduced. This happened on I-75 twice and once on hwy 674. Felt in danger each time (especially the last time on 4/27/22). Turned on caution lights and tried to safely pull over. Check engine light blinking and many other engine lights came on. Brandon hyundai said engine may need to be replaced, but then they want apply “bandaid temporary fixesâ€: like replace cylinders again and now knock sensor; instead of addressing safety issues of a failing engine. These engines are unsafe! They need to be recalled and replaced before they could causing major accidents due to engines poor performance as it's failing. The jerking and stalling put me in danger prior to being able to restart the engine to get off the road. Are these a possible fire hazard as well? I'm scared to drive it, whenever I get it back from the dealers service department! |
| Category | Vehicle Speed Control |
| Date | Apr 19, 2022 |
| State | TX |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that while her daughter was reversing out of a parking space, the vehicle experienced unintended acceleration. The vehicle drove forward and crashed into a brick post. The contact's daughter did not sustain any injury but later received medical attention. There were no airbags deployed. A police report was filed. The vehicle was towed to a tow yard where the dealer later picked up the vehicle and took it to their location. The contact was unaware of what was repaired since the dealer did not provide a work order and she had to sign a power of attorney for the dealer to release the vehicle. The failure recurred with unintended acceleration up to 25 mph, immediately after the brake pedal was released. The vehicle was not repaired. The insurance company did not deem the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000. |
| Category | Latches/locks/linkages |
| Date | Mar 21, 2022 |
| State | FL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that the trunk latch was previously replaced; however, the failure recurred. The contact received notification of nhtsa campaign number: 21v619000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and referred the contact to a dealer. The failure mileage was approximately 17,000. Parts distribution disconnect. |
| Category | Engine |
| Date | Feb 18, 2022 |
| State | KY |
| Description | The contact owns a 2018 hyundai sonata hybrid. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from the vehicle. The malfunction lamp indicator warning light was illuminated. The vehicle was taken to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced and that there was a service campaign number: 966 (engine monitoring logic) associated with the vin that was unrepaired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and requested the vehicle's service records. The failure mileage was approximately 75,000. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 05, 2022 |
| State | MA |
| Description | The shark fin antenna assembly becomes dislodged from its base very easily and can fly off while driving or scraping ice off the roof with minimal force. Hyundai should do a better job attaching the outer shark fin plastic cover to its base. |
| Category | Latches/locks/linkages |
| Date | Feb 03, 2022 |
| State | FL |
| Description | The contact owns a 2018 hyundai sonata. The contact received notification of nhtsa campaign number: 21v619000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and left a voicemail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Service Brakes |
| Date | Feb 01, 2022 |
| State | NY |
| Description | The contact owns a 2018 hyundai sonata. The contact stated while their vehicle was parked, starting the ignition, and attempted to make 3 point turn exiting out of their driveway, the vehicle accelerated on its own and went over their curb into their neighbor yard. The contact stated they depressed the brake pedal to stop the vehicle, however, the vehicle continued to accelerate at a slow speed before finally coming to a stop. The contact was able to reverse and exit out of their neighbor's yard and continue to drive to their destination, however, the failure intermittently occurred several times. The contact took the vehicle to a local dealer who inspected the vehicle but could not diagnose the cause of the failure. The contact went to another local dealership (cars unlimited of suffolk llc 2096 ny-112, medford, new york 11763 phone: (631) 758-2200) but the dealer was not able to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,896 miles. |
| Category | Structure:body:door:handle:exterior |
| Date | Jan 29, 2022 |
| State | NC |
| Description | In august 2021, my son went to open the front passenger door of his 2018 hyundai sonata. When opening the door, the handle came off in his hand. We reported the broken handle and asked if it was covered under the factory warranty. We were told by the local hyundai dealer that it was not. So we paid over 0. 00 to have the handle replaced. Fast forward to january of 2022, I was packing my son's car for him to return to college and the back passenger door handle came off in my hand. That's two door handles in less than five months. There was no forced entry. No yanking or pulling above a normal opening the door process. My son is unable to access the passenger side of his car and has to crawl across the back seat. When the front passenger handle fell off, the passenger front seat was unusable. I have done research online and this seems to be a problem. Our car is not the first one to have this happen. I placed a claim with hyundai motor america and was guaranteed a call back within 3-5 business days. I have since placed four more calls in to the customer service line and have yet to hear from anyone regarding fixing this issues. It has been over two weeks. I have photographs to upload but the system will not allow the upload although they meet all criteria. |
| Category | Unknown Or Other |
| Date | Jan 21, 2022 |
| State | WV |
| Description | The overhead console does not close. It does it all the time. I know there was a recall on it but not on the 2018 model. It is a problem because it blocks your view on the right side thank you |
| Category | Engine |
| Date | Jan 06, 2022 |
| State | IL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that after filling the engine with oil, approximately 2 months later it was discovered the engine oil level was extremely low. The contact indicated that the engine oil was being consumed at a very rapid pace. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 65,000. Consumer stated it was determined it was a valve cover gasket not pistons as a previous mechanic stated. So no need for recall. |
| Category | Latches/locks/linkages |
| Date | Jan 04, 2022 |
| State | TX |
| Description | The contact owns a 2018 hyundai sonata. The contact received notification of nhtsa campaign number: 21v619000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Engine |
| Date | Jan 03, 2022 |
| State | WA |
| Description | The contact's mother owns a 2018 hyundai sonata. The contact stated that while his mother was driving approximately 20 mph, the vehicle started shaking inadvertently and would not exceed 25-30 mph. The check engine warning light illuminated. The contact's mother was able to continue to drive the vehicle under 20 mph. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,913. |
| Category | Lane Departure: Blind Spot Detection, Unknown Or Other |
| Date | Dec 02, 2021 |
| State | NY |
| Description | When the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. Sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers. |
| Category | Unknown Or Other |
| Date | Nov 30, 2021 |
| State | MS |
| Description | Unknown— engine has been making noises, vehicle keeps breaking down (engine issues, alleged starter) and hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn't want to do any work because it was covered under bumper to bumper warranty until I threatened to call hyundai usa with a lawyer and my engine problems were never addressed or examined by the hyundai dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It's doing it again and no one at anything hyundai cares! I've been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the engine was replaced in march 2019 and that was that.. I was dismissed! No more questions asked when I made my complaint directly to hyundai usa this time! |
| Category | Unknown Or Other |
| Date | Nov 29, 2021 |
| State | TX |
| Description | I purchased my 2018 sonata on 10/23/21 from south point austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 mph while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for 9. 26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid 1. 14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all. |
| Category | Unknown Or Other |
| Date | Oct 26, 2021 |
| State | NV |
| Description | The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure. |
| Category | Vehicle Speed Control |
| Date | Oct 12, 2021 |
| State | CA |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by hyundai corp case still open. |
| Category | Unknown Or Other |
| Date | Sep 23, 2021 |
| State | MD |
| Description | coding p0507 idle air control system rpm higher than expected p0441 evaporator emissions incorrect purge flow p0420 catalyst system below threshold |
| Category | Engine And Engine Cooling:engine:oil/lubrication:sump/tank |
| Date | Sep 15, 2021 |
| State | IL |
| Description | The contact owns a 2018 hyundai sonata. The contact stated that while driving, the oil warning light illuminated. The contact stated that he checked the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to the dealer where the failure was diagnosed as an oil plug needing replacement. The vehicle was repaired however, the failure continued. The vehicle was taken back to the dealer several times and the failure cause could not be determined. The contact stated that recently an oil consumption test was completed, and the dealer determined that to be the failure cause. The dealer contacted the manufacturer who stated that the failure cause was due to the owner's negligence and no solution was offered. The approximate failure mileage was 40,000. |
| Category | Latches/locks/linkages |
| Date | Sep 13, 2021 |
| State | FL |
| Description | The contact owns a 2018 hyundai sonata. The contact received notification of nhtsa campaign number: 21v619000 (latches, lock linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Unknown Or Other |
| Date | Sep 12, 2021 |
| State | PA |
| Description | I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it's open it will not close |
| Category | Engine |
| Date | Aug 30, 2021 |
| State | TN |
| Description | 2018 hyundai sonata sport. Purchased vehicle 03/20/2021 and it has been in the shop 5 times for the same issue. Car starts to smoke and make a loud knocking noise, when checking the oil, it appears to have no oil in the engine at all. Every single time they have changed the oil and replaced it and within a 1,000 miles the oil has completely dissolved in the engine. They performed a consumption test and stated that they did a top engine cleaning for the combustion and that it should not happen again and if it did that they would reach out to hyundai to start the process of replacing the engine. Took it back at the 1,000 mile mark and they stated that it was fine, but after only a few weeks to a month the car started smoking and knocking again, took it back and yes the engine was bone dry again no oil at all on the dipstick. This vehicle has been in the shop more than I was able to drive it. The oil light keeps jumping on and off and the dealer is aware of this issue and they stated that the manufacturer is aware of this issue as well. But it seems that they are refusing to rectify the issue with a new engine and just keep patching the problem, that I would have to keep taking back every 1,00 miles for a consumption test. The oil ight was present when they sold me the vehicle but the dealership stated that they had performed an oil change and it needed to be reprogrammed but that did not fix the problem. |
| Category | Unknown Or Other |
| Date | Aug 20, 2021 |
| State | IL |
| Description | 1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings |
| Category | Engine |
| Date | Jul 20, 2021 |
| State | KS |
| Description | The contact owns a 2018 hyundai sonata. The contact stated while driving 55 mph, the check engine warning light illuminated. The contact stated that the change the oil was changed every 3,000 miles instead of ever 3,500. The contact stated that there was no oil leak found. The contact took the vehicle to the local dealer who was unable to determine the cause of the failure. The manufacturer had not been informed of the failure. The failure mileage was 37,291. |
| Category | Engine |
| Date | Jun 05, 2021 |
| State | PA |
| Description | 6/5/21 2018 hyundai sonata - less than 20k miles turning left into parking lot at very low speed car completely lost all power and brakes - all dashboard lights etc went out no warning of any kind - nothing evenly remotely like this has happened before was able to glide into parking spot and stop but only with extreme pressure on brake key was still in on position - put car in park, set parking brake, turned key to off car started again and was able to drive about 1/4 mile back home immediately called dealer from whom we purchased and had car towed no diagnosis as of yet |
| Category | Engine |
| Date | Apr 29, 2021 |
| State | NY |
| Description | The oil consumption is out of control for their vehicles I've had more oil changes that I've ever done on a vehicle I've done oil construction tests and they always say it's just at the 1 quart that they allow who's is bull I've checked my oil cold and it's hardly on the stick and the oil light has come on numerous times I'm no genus but I do know it's more than a quart low when your oil light comes on. At 1,100 miles it was 2. 5 quarts low and I was forced to do another oil change when I only had 1,100 miles on this one. The first pic I've attached is cold oil level at 1,100 miles after oil change. The car only has 53k on it and I want to know how many times do we have to do oil consumption tests to get it fixed under the lifetime engine replacement and forget about the roadside assistance from hyundai they tow 20 miles that's it and the rest is on you how is that fair when it's not your problem to begin with. |
| Category | Visibility/wiper |
| Date | Apr 27, 2021 |
| State | GA |
| Description | Passenger side windshield wiper works when it want to work. |
| Category | Seat Belts |
| Date | Mar 27, 2021 |
| State | AZ |
| Description | 2018 hyundai sonata was in motion, with a speed of approximately 20 miles per hour, when a vehicle in front of the hyundai sonata stopped suddenly and the 2018 hyundai sonata rear ended the other vehicle. The 2018 hyundai sonata's airbags did not deploy. Days prior to the motor vehicle accident, the the owner discovered the driver's side seatbelt would not retract to create tension after initial application to secure seatbelt however, tension of the seatbelt was identified with application of the brakes, while leaning forward, and while 2018 hyundai sonata was in motion. Concern is the fact the airbag did not deploy appropriately during a front end collision while in motion at approximately 20 miles per hour; possibly related to nhtsa action number ea19001, april 19, 2019, regarding the 'air bag acu electrical overstress' that is currently open and under investigation. See pictures attached. |
| Category | Unknown Or Other |
| Date | Mar 08, 2021 |
| State | OH |
| Description | One of my continental pure contact tires failed at highway speed at 4,926 miles. All four tires were purchased new from my dealer on 11/25/20. Mileage at that time was 47,314. On1/21/21 with an odometer reading of 52,240, one tire developed a leak at the intersection of the sidewall and tread -- there was nothing stuck in the tire indicating a puncture -- yet there was a hole in the tire. The tire could not be fixed so I had to buy a different brand tire to replace it because the tire shop did not carry continental tires. With the recent recall of many tires by continental, I am concerned that my three remaining continental tires may not be dependable. I contacted continental directly and was told that the pure contact tire in my size (215/55sr17) is not included in the recall while other sizes are included. |
| Category | Engine, Steering |
| Date | Feb 23, 2021 |
| State | OH |
| Description | I was driving began my sonata in moderate to heavy traffic. Without warning the vehicle began lurching. I was unable to control it. The hyundai had a mind of its own. I got the "check engine" light on & some message on the screen that I could not read because I was driving. I pulled off the road & had the car towed to a hyundai dealer. Upon return of the car, the dealer explained that hyundai took control of the car as a "safety precaution" for the engine. This is an unsafe safety precaution. They not I controlled the car. |
| Category | Electrical System, Exterior Lighting |
| Date | Feb 05, 2021 |
| State | PR |
| Description | The lock for the trunk , open automaticly , it stay lock and wont open.... |
| Category | Electrical System |
| Date | Jan 29, 2021 |
| State | MD |
| Description | Car will not start when key turned in ignition with no sound when the weather is under 30 degrees. Had it in the dealer last week and they could not find the problem. Still happening so its back in the dealer for 3 consecutive days and I cannot talk with anyone in the service department. Phone just rings then cuts off. Have done research and found other 2018 sonata es owners with the same problem and the solution has been the ignition starter and solenoid. When replaced the starting problem was solved. Three days now and have not heard form the hyundai repair shop in bowie, md. Still have my car. Such inefficiently with mechanics now days. |
| Category | Structure:body |
| Date | Jan 21, 2021 |
| State | PR |
| Description | I was I a parking and I opened the trunk, after that it was impossible to close it. The trunck latch failed. It has a plastic part that broke. I had to purchase a new one. |
| Category | Engine |
| Date | Jan 13, 2021 |
| State | NY |
| Description | While driving car on an interstate highway engine power suddenly declined and vehicle had no pickup. I was unable to keep up with the highway traffic, I had to tow the car to the dealership for repairs. I was informed by the hyundai service department that my car required a computer software upgrade to correct the condition. Apparently they are aware of this problem but there are no recalls concerning this problem. |
| Category | Engine |
| Date | Dec 10, 2020 |
| State | WA |
| Description | I was driving in another city and my car went into limp mode. I had it towed to nearby dealer and they said I was low in oil, after having it changed an month before. They did oil consumption test and found it to be 1 quart per 1000 miles and left there and 2 months later had another consumption test done after seeing my car was one in the class action on engine and bearings. They found this one to be 1. 1 qts per 1000 miles. Dealer said no way will they send info to get a new engine under warranty. A qt a 1000 miles seems very excessive. Dealer said that you need to be at 1. 5 qt per 1000 which would be almost no oil when I go have an oil change. The vehicle is only 3 years old and 100000 miles. This seems like too much oil to be burnt. And they know they have engine issues and will not rectify |
| Category | Power Train |
| Date | Dec 09, 2020 |
| State | CO |
| Description | When accelerating from a stopped position the vehicle shudders or stutters before proper acceleration is achieved. I owned a ford fiesta that did the same thing and it turned out to be the clutch. Is that a possibility with my sonata? |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Dec 07, 2020 |
| State | FL |
| Description | In feb 2020 my sonata went into safe mode after exiting highway and dealer ended up replacing "knock sensor". In december 2020 my engine "stuttered" throwing me forward as if I had hit brakes hard. No warning lights or messages occurred and after a few seconds car acted normally mostly. A few days later after exiting highway again the engine warning light (orange) came on along with error message "possible condition with engine control system" has been detected. Car did not go into "safe mode" and seemed to be operating normally. I contacted dealer who assured me safe to drive over hundred miles back to dealership in this condition to check. I drove back from east coast fl to west coast fl to turn car in. I believe engine issue experienced is related to the theta engine issue and repair would be covered under settlement. Dealership disagrees and has indicated issue is with fuel pumps (both are being replaced) and charging me 00. |
| Category | Structure:body |
| Date | Oct 20, 2020 |
| State | AR |
| Description | Driving north on interstate 530 in arkansas, about 40 miles south of clinton library there was a sudden explosion of glass from the sunroof. The internal visor was open and glass began to pour into my lap, shirt and the other seats in the vehicle. I screamed in fear and pulled over to the side of the road. There were no other vehicles in front of or behind me at the time. |
| Category | Unknown Or Other |
| Date | Oct 03, 2020 |
| State | TN |
| Description | Trunk latch locking arm can break with few miles on the odometer. When the arm breaks due to it being plastic connecting to metal via a strong tension spring, the emergency trunk release lever is defeated and the trunk cannot be opened, or closed if it broke while open. |
| Category | Engine |
| Date | Sep 24, 2020 |
| State | FL |
| Description | I turned on my car and the malfunction indicator light turned on my dash board. I put the car in reverse and ignored it. Kept driving. The car turned off completely when I was turningin in a busy intersection. I turned it on again and it didn't want to excelerate. |
| Category | Exterior Lighting |
| Date | Sep 23, 2020 |
| State | PA |
| Description | Headlight lens has a projection in the middle of the lens that interferes with and is very distracting to the lighted field of vision. Hyundai mechanics have tiold me they've gotten many complaints from drivers, but hyundai refuses to correct it. I filed a formal complaint with hyundai, and they gave a very dubious and weak excuse for the defect. They responded in writing to me "the black half-moon triangular image is designed to prevent glare to the vehicle traveling in the opposite direction. Hyundai motor america is unable to replace the headlamp assembly for concerns related to the half-moon/triangular shadow." this response defies logic and it appears to be an after the fact fabricated response so that they don't have to correct the design flaw. This flaw is obviously only observable during night driving. |
| Category | Power Train |
| Date | Sep 17, 2020 |
| State | NC |
| Description | I get a hev warning telling me to shutdown my car. When this happens my vehival no longer engages the gas part of my motor, the car gives me multiple distracting noises. After turning the car off and back on immediately the gasoline side of my motor is working again.. P2600 pops up on my scanner and the check engine light remains on till about 4 ignition cycles with some drive time. Almost once, and sometimes twice a day for the past three days this has been an issue. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Apr 29, 2020 |
| State | NY |
| Description | I rent this car from tower rentals I paid 1300$ day before easter no one would come get it fix it I'm in queens I got money tolls and gas took to their repair shop in bronx yesterday after 4 hours they told me nothing wrong sent me home after they did 50 min inspection which it failed. They have caused me tons of money parts jumps travel time loss of work and do not care or reimburse me the car sits x time won't start again without jump I sent numerous emails asking my yearly receipt all I've paid still not given it to me |
| Category | Electrical System:12v/24v/48v Battery, Service Brakes, Tires:pressure Monitoring And Regulating Systems |
| Date | Apr 23, 2020 |
| State | TX |
| Description | 2018 hyundai sonata. Consumer writes in regards to rusty brakes. *ld the consumer stated the vehicle had issues start during cold weather. It would take about 15 minutes or longer for the vehicle to turn on. The battery needed to be replaced prematurely. *js |
| Category | Service Brakes, Unknown Or Other |
| Date | Apr 23, 2020 |
| State | NJ |
| Description | Rough vibration slowly coming up steering when braking to stop. Could be rotors or tires. Started a few months ago. |
| Category | Unknown Or Other |
| Date | Mar 11, 2020 |
| State | GA |
| Description | I was traveling on the highway with no existing problems. I drove off my intended exit when suddenly my vehicle jerked really hard, check engine light started blinking and my car started slowing down almost to a complete stop. Didn't know what to do so I just kept driving as the car kept jerking and slowing down on its own! I stop by an auto zone where the guy comes out and uses his device to find out the potential problem he says the problem seems to be the knock sensors. |
| Category | Engine, Steering |
| Date | Feb 27, 2020 |
| State | NC |
| Description | Everytime I accelerate my suv makes a very loud grinding / ? Noises and sometimes when I slow from accelerating. Talked with hyundai mechanic that said their may be a engine problem. Only had it 1 month. I am afraid that it will become very dangerous to drive it. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 26, 2020 |
| State | KS |
| Description | I was driving my car at about 45mph on my way to work on a highway road and out of no where it jerked and the check engine light started flashing. Car would not accelerate above 2,000 rpms. When the car jerked, it was so sudden it injured my lower back. My back has been very sore since this incident. I then took to dealer and they said it was a known issue and hyundai had not recalled my specific car. Dealer was able to replicate the issue. The cleared the check engine light and sent me on my way. One mile down the road exact same thing happened. Car is currently at their shop with no eta of repair. |
| Category | Unknown Or Other |
| Date | Feb 14, 2020 |
| State | DC |
| Description | Driver states vehicle decelerated while driving, pulled off the interstate and over to side of the road vehicle caught fire in engine compartment. |
| Category | Electrical System, Electronic Stability Control, Engine |
| Date | Jan 23, 2020 |
| State | VA |
| Description | This car has a mind of it on when I turn on heat the radio station goes static very bad engine light keep coming on go to dealership they keep on reset instead of fixing it yesterday my starter burn out . Just out the blue with no warning sign it was going out |
| Category | Unknown Or Other |
| Date | Jan 09, 2020 |
| State | OH |
| Description | I was driving on an open interstate using smart cruise control when a message popped up on the dash screen: smart cruise control disabled. Radar blocked. Weather conditions were dry and my car was clean. There had been no snow accumulation in my area nor any in the area in which I was driving. There were a few cars around. The car that was in front of me made an exit about a minute after the message and indicator lights appeared. The message and indicator lights returned to normal after about 5 minutes. An hour and a half later, the same message and indicator lights appeared. The sky was darker with a few flurries in the air but no accumulation. I turned off smart cruise to finish the trip. I did not experience any problems with smart cruise on the 5 hour return trip. Weather conditions then were gray and raining. The trip is mostly interstate but the destination is mountainous. I made the trip several times over the last 3 years with no problems. |
| Category | Vehicle Speed Control |
| Date | Jan 02, 2020 |
| State | MA |
| Description | 2018 hyundai sonata. Consumer writes in regards to unintended acceleration. *ld the consumer stated the while attempting to make a right turn into a parking space the vehicle accelerated rapidly. The consumer attempted to stop the vehicle by applying the brakes, but to no avail. The vehicle crashed over concrete parking barriers into an embankment with shrubs and was stopped by a tree angled upwards. The dealer was contacted and did not offer any assistance. *js |
| Category | Engine |
| Date | Dec 31, 2019 |
| State | NY |
| Description | The car buck going threw lights it had no power. It would bog down when you lease expect it. This doesn't always happen. But once happen at 1:30am. The light been on for awhile. I go threw a green light the car went lip and the semi laid on his horn at 1:30am. Because he didn't know I been having this problem for months. The next morning I went to the dealer just as they got there no appointment I just walked in. I was pissed. They changed the knock switch. It almost worked for two weeks. |
| Category | Exterior Lighting |
| Date | Dec 27, 2019 |
| State | GA |
| Description | Dim headlights are very weak, not aimed correctly or poor design. Not enough candle power to see dividing lines on highway. With bright lights things are good. I have talked with 3 other people who have sonata's, different year models, they have the same complaint. Not safe! I would like to know how this high safety item passed the ntsb!!!! |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Dec 22, 2019 |
| State | NY |
| Description | My 2018 sonata will not start when temp drops below 20 deg f. It has happened 3 times this winter and when it warms back up to 40 to 50 degree it will start. When I turn the key on all the lights on the dash light up like normal. I can move hear selector and turn wheel. But the starter will not engage nothing is heard not a click or a shirt. Is this common problem? |
| Category | Electrical System, Unknown Or Other |
| Date | Dec 17, 2019 |
| State | AZ |
| Description | Entertainment screen turns off after a while and will reset or I have to tap it and make sure it goes back on and does this over and over at times. Smoke comes out exhaust when passing a car sometimes |
| Category | Exterior Lighting |
| Date | Dec 03, 2019 |
| State | MD |
| Description | I have a 2018 hyundai sonata. I took it in for service because my headlights look like they are partially shaded and each light has a notch hanging down over it. The service manager told me the lights have an anti glare system and that's how they are supposed to work! This is a very dangerous feature. When I drive at night on a dark road I can see about 15 - 2 feet in front of me. This is an accident waiting to happen. Please do something. |
| Category | Electrical System |
| Date | Dec 02, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving, the visual alarm system and automatic braking system did not work. The vehicle was taken to two different dealers, including lake norman hyundai (704-274-3145, located at 20520 chartwell center dr, cornelius, nc 28031) where the technician stated that road tests were not allowed on such vehicles. One of the dealers provided the contact with tsb: group brake 18-br-001. The manufacturer was made aware of the failure and stated that nothing could be done. The vehicle was not repaired. The failure mileage was approximately 4,700. The vin was invalid. |
| Category | Unknown Or Other |
| Date | Nov 21, 2019 |
| State | IL |
| Description | We were driving the car last night on city streets and the highway, when we encountered a bad smell coming into our vehicle. We first thought it smelled like natural gas coming from the outside area we were driving, but then concluded after another 5 minutes of driving the car that it was our car that was making the bad odor or smell. I pulled off the road, and shut the engine in the car off. I looked under the hood of the car to see if anything was burning or if something looked like it was very hot. I did not detect anything wrong under the hood. The coolant was fine, and the motor oil was good. So then we got back in the car, and the smell was still there. We noticed the cell phone was sitting on the "self" charger that this car has as a feature. We took the cell phone off of this area where it charges, and noticed the top rubber area was very very warm or hot to the touch. So we concluded this had to be the area that was causing this caustic smell that we were breathing for about 15-20 minutes of driving. The top surface of this rubber pad area did not look burnt or destructed, so it must be underneath this area that whatever is recharging the cell phones, maybe a battery of some sort, is no good. We were afraid it would start a fire the smell was so strong. So after a few more minutes, without the cell phone recharging on this area, the smell started to go away. So that is why we are deducting this must be the problem area. And it could be a serious one. I drove the car today, and the "strong" smell did not come back. But you can still smell the residue smell from last night's problem that occurred. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Nov 13, 2019 |
| State | AZ |
| Description | On five separate occasions while driving on the highway the vehicle will loose power and ability accelerate with a flashing engine light. These incidents have almost caused me to be rear ended three times because you are not able to accelerate above 60mph in rush hour traffic on a busy interstate and the ability just stops quickly with no warning. The vehicle also has been having the rpms drop to 0 and shoot back up while braking, and while driving it is tough to accelerate and then you will feel a noticeable 'kick' and the rpms will shoot up drastically before it will accelerate. I have had 2 software updates done, a new wire harness, knock sensor cleaning and a knock sensor replacement. The engine code is always the same 1326. |
| Category | Engine, Vehicle Speed Control |
| Date | Nov 09, 2019 |
| State | LA |
| Description | On 2 different days the car killed on the highway. Both times the hyundai service dept. Looked at it. The first time, they said the software update that was worked on a few months previous, had a glitch in it. The second time they said they didn't know why it happened. While driving the rpms will race up but the car doesn't move much. They said it didn't do that when they drove it. Also since the first software update was done , if I drive 80mph (on the interstate hwy.) the seats shake. |
| Category | Steering |
| Date | Oct 24, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving and making left or right turns, the steering wheel made a rubbing sound. The vehicle was taken to autonation hyundai mall of georgia (3445 buford dr, buford dr, ga 30519, (770) 674-6079) where it was diagnosed that the steering column needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case numbers: 15991414 and 16278343. The failure mileage was approximately 22,179. |
| Category | Electrical System, Engine |
| Date | Oct 18, 2019 |
| State | AL |
| Description | Tl* the contact owns a 2018 hyundai sonata hybrid. While driving various speeds, the message "hybrid system failure" suddenly displayed and the vehicle lost power and stalled. The vehicle was towed to capital hyundai (2820 eastern blvd, montgomery, al) to be diagnosed, but no failure was found. The vehicle was not repaired. After retrieving the vehicle from the dealer, the failure continued. The manufacturer was notified of the failure and provided case number: 16248749. The failure mileage was 19,000. *bf the consumer stated that the first failure occured on october 31, 2019 and the second occurred on october 7th, 2020. Both times, the manufacturer was notified, however the problem continues. *as |
| Category | Exterior Lighting |
| Date | Oct 15, 2019 |
| State | UT |
| Description | I just bought this car and the low-beam headlights are set way too low and there is a definite line between the lit and unlit upper area. . It is not possible to see more than 1/2 of a city block ahead. It is a great concern to me because I could easily hit or run over something that appears to late to react to. I also live in an area with a very high number of deer accidents. I absolutely need to be able to see better at night. The high-beams are very good. |
| Category | Service Brakes |
| Date | Oct 03, 2019 |
| State | MA |
| Description | Since day of delivery two years ago, the aeb system has malfunctioned in that while driving vehicle on any road type, the brakes come on with no warning or reason, have almost been rear ended three times. Dealer has never found anything wrong and insists the system functions as designed. The radar or camera systems have to have a defect. Toyota and honda have had this issue but made efforts to correct either by recalls or service bulletins. Pedestrian detection has also never worked on this vehicle.. |
| Category | Electrical System, Engine |
| Date | Sep 25, 2019 |
| State | WI |
| Description | June 2019, at about 11,500 miles took car in for an oil change and was told due to a recall, a software update needed to be done. At about 13,500 miles, engine light came in, car was jerking in motion on highway and lost power. Car would not accelerate last 62 mph. Car was serviced and block sensor wire harness was replaced. Car was returned and again while in highway engine light came on, lost power, car was jerking while child was in the car and while car was in motion. Car was serviced and block sensor was replaced. At about 18k miles, engine light came on while on highway and again with child in the car and car lost power and also was jerking while in motion. Car was serviced and engine replaced. 3000 miles later, again while in the highway, engine light came on, car lost power and was jerking and would not accelerate. Car was serviced and the following day, while on the expressway in chicago, the engine light came on and the car lost power and was jerking hard while in motion. Car was towed to dealership in rockford il. After the 4th attempt to repair, lemon law claim was filed with hyundai motor america which they denied due to mileage. This car is unsafe to drive. When it loses power there is no warning, no brake lights come on to notify cars behind, and while in the busy expressway in chicago was very dangerous. Also dangerous to have children in this vehicle. Hyundai motor america refuses to do anything but repairs and is ignoring the dangerousness this problem. This occurred all 5 times while the car was in motion. The code that reads for this is 1326 per the service records. |
| Category | Unknown Or Other |
| Date | Sep 11, 2019 |
| State | TX |
| Description | Trunk latch broke. Its a known issue by hyundai on 2017 & 2018 models. |
| Category | Electrical System |
| Date | Sep 07, 2019 |
| State | TX |
| Description | Check engine light came on;engine error code 1326. Car began stalling. Got it to dealer who knew it would need a new wiring harness possibly a new engine. This is dangerous will get someone killed. This happened right after exiting the highway pulling onto the service road. |
| Category | Exterior Lighting |
| Date | Sep 03, 2019 |
| State | PA |
| Description | Defective headlights. A black projection protrudes down into the middle of each headlight in the line of sight. Very, very distracting. Must use hi-beams at all times to eliminate this sight hazard, which then can become a danger to oncoming vehicles. Hyundai says "sorry about that, nothing we can do". They should at least be required to offer a replacement headlight, which would eliminate this hazard. |
| Category | Vehicle Speed Control |
| Date | Aug 20, 2019 |
| State | OK |
| Description | Tl* the contact owned a 2018 hyundai sonata. While the vehicle was stopped at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to respond. On a second occasion, while exiting the driveway, the accelerator pedal was depressed to the floorboard, but the vehicle failed to exceed 2 mph. In addition, the check engine and tire pressure monitoring system warning indicators illuminated. The vehicle was taken to edmond hyundai (located at 14137 n broadway ext, edmond, ok 73013, (405) 696-4950) where it was diagnosed that the fail had gone into limp or fail safe mode. The contact was also informed that an unknown cable was loose. The vehicle was not repaired. The manufacturer was notified. The contact traded in the vehicle. The approximate failure mileage was 4,000. |
| Category | Electrical System, Service Brakes, Unknown Or Other |
| Date | Aug 10, 2019 |
| State | TX |
| Description | Multiple warning lights are coming on the dash for abs failure. Cause: 5891r00 hydraulic module assembly replaced. "scan test codes c1741, c2402, c1360 diag system. Line case number 2019080600434 perform voltage and ground test per tech line found abs hydraulic unit internal failure, replaced abs hydraulic unit, perform all calibrations and variant coding clear codes, reset adaptives. Problems of yellow light coming on on dash was during accelerations and turning cruise control on |
| Category | Exterior Lighting |
| Date | Aug 06, 2019 |
| State | OH |
| Description | The low beam headlights are useless can't see 30 feet in front of vehicle when turning can't see anything or limited in front of you. Have to drive with high beams on in order to see. Dealer says headlights adjusted correctly. There is definitely a problem. The vehicle is not safe to drive at night causing this to be a danger to drivers and pedestrians. When turning it's impossible to see in order to make safe turn. |
| Category | Electrical System, Exterior Lighting |
| Date | Aug 05, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving 50 mph, the headlights flashed and the brake and reverse lights went out. The contact could not see the road and smelled an abnormal burning odor. The vehicle was taken to stanley parma hyundai (7115 brookpark rd, parma, oh 44129, (216) 749-2525) where it was diagnosed that the knock sensor needed replacing. The vehicle was repaired five times; however, the failure recurred each time. The vehicle was then taken to elyria hyundai (845 leona st, elyria, oh 44035, (440) 374-8700) where it was diagnosed that the computer needed an update. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 70,000. |
| Category | Unknown Or Other |
| Date | Jul 31, 2019 |
| State | TX |
| Description | While driving crash warning, abs, track and check brakes warning lights would come on. Hyundai dealer initially reflagged eco but lights came back. Dealer had car for several days and after checking with hyundai tech center and got test codes c2402 c1741 and c1360 and system found connection at abs module. Alleged fix was to repair abnormal connection / connector at abs module. Car is hyundai sonata 2 liter turbo with 19639 miles when brought to dealer for diagnostics and repair. We have pictures of error lights on our cell phone. |
| Category | Electrical System, Engine |
| Date | Jul 24, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2018 hyundai sonata. While exiting the interstate at 60 mph, the vehicle went into limp mode, jerked, and failed to accelerate. In addition, the check engine warning indicator illuminated. The vehicle was towed to auffenberg hyundai (located at 1300 central park dr, o'fallon, il 62269, (618) 622-9001) where it was diagnosed that the nox sensor failed and needed to be replaced. The contact stated that the vehicle was repaired for the third time. The contact also stated that the technician reset the computer, the wiring harness was replaced, and the nox sensor was cleaned; however, the failure recurred. The vehicle was also taken to an unknown dealer in tx, but the failure code could not be recreated. The dealer reset the computer and replaced the nox sensor, but the failure recurred. The manufacturer was notified and provided case number: 15894913. The approximate failure mileage was 15,000. |
| Category | Engine |
| Date | Jul 12, 2019 |
| State | IL |
| Description | Tl* the contact owned a 2018 hyundai sonata. The contact was alerted by the police and fire departments at 4:00am that her vehicle caught fire. The vehicle was destroyed. The fire department extinguished the fire. A police report was filed. The contact wanted to obtain a fire report to verify if the fire originated from the engine. The insurance company was not notified. The contact later received notification of the manufacturer's service campaign number: 953 (ecm & cluster update-engine monitoring logic product improvement). Rogers auto group chicago (2720 s michigan ave, chicago, il 60616, (312) 620-1340) was contacted and was waiting for the manufacturer to provide guidance within 48 hours. The manufacturer was notified. The failure mileage was not available. |
| Category | Exterior Lighting |
| Date | Jun 17, 2019 |
| State | OH |
| Description | From the time of purchase in june 2018, the low beam headlights are aimed very low and project only 15 to 20 feet in front of the car. When traveling on dark roads, it allows for no reaction time to any hazards, such as animals our pedestrians. Hyundai claims it is designed to not blind oncoming drivers, but this poses a danger to the occupants of my car and anyone that may be near the car. |
| Category | Engine |
| Date | Jun 13, 2019 |
| State | TN |
| Description | On friday, may 31, 2019, while driving home from work, I noticed my vehicle began to shake while driving. (car has 14k miles) I called gossett hyundai at covington pike and was told it was probably a rotor or a spark plug and to bring it in saturday morning. Saturday morning, while driving to the dealership, the bluelink lit up saying my car needed to be serviced. I drove the vehicle to gossett hyundai at mt. Moriah. After going back and forth (in front of the tech) they agreed to run a diagnostic (because I told them I was worried about driving my car to the covington pike location), and the tech informed me that he was a tech and he could run the diagnostic. After running the diagnostic, I was told that one of my cylinders was not firing. After some period of time, they located an ignition coil in the parts room and replaced it. The car still was not running correctly, I was informed that the car needed a spark plug but they wouldn't have one until tuesday, june 4, 2019. After the dealership received the spark plug and installed it (I guess?), the car was still shaking and not running correctly. Sometime june 5 or 6th, they called hyundai manufacturing and have been receiving instruction from the manufacturer directly to run leak tests. I was informed that they also used a camera to look down in the cylinder and that it has 'scarring' which could be from fluid getting inside? I have also been told that it is probable that my car will need a complete new engine. It has been 2 weeks and the dealership is working closely with the manufacturer to see what needs to be done. |
| Category | Tires |
| Date | May 31, 2019 |
| State | NY |
| Description | Driving on an expressway and traveling approx 60mph the rear drivers side tire blew out I did not strike a pot hole and the correct tire pressure as per the door panel was in the tire. I managed to get the car off the highway without further incident. |
| Category | Engine |
| Date | May 25, 2019 |
| State | WI |
| Description | Driving and engine light started flashing and I could not keep up with the speed limit as the car would only go about 20 mph. The car says "possible condition with your engine control system has been detected" car was in motion on city street. |
| Category | Engine, Exterior Lighting, Visibility/wiper |
| Date | May 19, 2019 |
| State | CA |
| Description | I purchased the 2018 hyundai sonata 2. 0t on 8/27/18. After we were able to experience different driving conditions and situations, my husband and I noticed that (1) at night, while driving on the highway, the windshield appeared very dark as if it was heavily tinted,and making it difficult to see the road. (2) when driving on highway or road, with normal beam headlights, we noticed that the line of demarcation from headlight to dark road was very close to the front of the car. The reason given by the maintenance dept was that this was so cars in front wouldn't be blinded by the headlight. To us, it seemed that the headlights were aimed too low. I should be able to see more than 20 feet in front of my car. We were told that nothing could be done. Also, when making a turn, the area opposite the direction of the turn is completely dark because of the way the headlights work on a turn. This is extremely dangerous-should someone decide to walk there or if there is an animal, I will not be able to see anything. Again I was told there was nothing they could do. (3) my husband put rain-x on all the windows of the car. It worked on every window except the windshield. We thought there was some sort of coating placed by the manufacturer. I was told no there was not. They could not understand why the rain-x didn't take. They told me that they spent quite a bit of time "scraping the windshield", but nothing came off. We still do not know why it should do that. (4) I noticed. Whether I was driving in smart or sport mode, their is an annoying hesitation when I step on the gas. When the stoplight turns green, it takes several seconds before the car is able to move at normal speed. We were told that they received lots of complaints about that, but no offer for a fix. |
| Category | Air Bags |
| Date | May 13, 2019 |
| State | FL |
| Description | My 2018 hyundai sonata hybrid limited was involved in a mva on 4:19/19. It was a front right impact that included the passenger side, right front tire and rim and the passenger door. It was a hard impact. None of the airbags deployed. I was driving straight at about 45 miles per hour on an 8 lane divided city highway. The other vehicle came out of a shopping center to the right, came over 2 lanes then hit me as I was driving in the 3. The other driver was given a ticket for an improper lane change, came into my lane and hit my vehicle. |
| Category | Engine |
| Date | May 09, 2019 |
| State | WA |
| Description | Tl* the contact owns a 2018 hyundai sonata. The contact stated that the vehicle was taken to hyundai of kirkland dealer (11706 124th ave ne, kirkland, wa 98034, (425) 821-6611) where a software update was completed. The contact stated that when leaving the dealer while driving at 40 mph, the vehicle stalled as the check engine and the engine control system failure detected warning lights illuminated. The contact stated that the vehicle speed automatically decreased to 10 mph. The contact stated they slowly drove back to the dealer, where it was determined that a new engine was needed. However, a week later he was informed by the dealer that the wire harness had failed and needed to be replaced. The vehicle was repaired. The contact had spoken to the manufacturer via email and was provided a case number: 15658545. The approximate failure mileage was 3,713. |
| Category | Electrical System, Engine |
| Date | May 06, 2019 |
| State | OH |
| Description | I was exiting the freeway and lost power, could not accelerate, blinking engine came on and on my screen it said "a possible condition with you engine control system has been detected. A full system check recommended to be done when convenient. Please contact you local dealership for an appointment" I was able to get to an area and have it towed. This could of been very scary and dangerous if I had still been on the freeway doing 70! I could not have driven it, it was missing and wouldn't get above 20-30 mph. I had the knock sensor software update done at the dealer the week prior to this happening. The dealer is saying the wiring harness needs replaced and will not be available until the end of the month! Many on here have waited months I hope that is not the case. I've read numerous complaints on here and other sites that this is happening after the update. My car seemed fine before they did the update. Some people need new engines! How do I know that my engine doesn't have damage, I assume that hyundai knows something since with the sensor update they extended my 100k warranty to 120k. It said the sensor is to help catch possible rod bearing wear and extends warranty must mean they expect engines to have problems! What is going on here and why isn't there any official recall? My car only has 20k I don't expect this kind of problem. I leased cars for many years but since I'm close to retiring I bought this wish I was still leasing so I could get out from under this in 2 years! |
| Category | Visibility/wiper |
| Date | May 03, 2019 |
| State | OH |
| Description | The low beam headlights at night have very distracting dark line and half moon dark spots that seriously hinder the driver's view of the road. There are many complaints by owners at cargurus. Com. Just do a search for 2018 sonata limited healights. Many have reported this to hyundai and to nhtsa but so far our complaints have fallen on deaf ears. Just have some test drive at night on dark country road and see for your self. This is going to cause someone to be killed. |
| Category | Engine, Unknown Or Other |
| Date | May 02, 2019 |
| State | MA |
| Description | My daughter was driving on the highway when the car started to buck and wouldn't accelerate. The check engine light came on and she pulled off the highway. She called hyundai and they told her not to drive the car and to have it towed to a dealership. We were then told by hyundai that this is a known problem. They installed a knock sensor wiring harness and said they hope that does the trick but it could need a whole new engine. Expected repair time is 6 weeks since parts are on backorder. We have since spoken to several dealerships as well as consumers and there are so many complaints that some people have been without their cars for months. |
| Category | Electrical System, Engine, Vehicle Speed Control |
| Date | Apr 25, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving 60 mph, the vehicle became sluggish, decelerated, and failed to accelerate above 40 mph. In addition, the check engine indicator illuminated. The vehicle was taken to napleton's valley hyundai (4333 ogden ave, aurora, il 60504, (630) 851-2500) where it was diagnosed that the wire harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and case number: 15704477 was provided. The failure mileage was 19,000. The vin was not available. |
| Category | Engine, Seat Belts, Visibility/wiper |
| Date | Apr 24, 2019 |
| State | MS |
| Description | While driving 30mph approaching a red light, my 2018 sonata cut off once I came to a complete stop at the red light. I was in city limits approaching a hwy intersection. The check engine light came on and the car restarted after one attempt. Once the vehicle re started it was sluggish,sputtering and would not accelerate over 20mph... I made it home safely nonetheless. I left the car parked for approx 10 mins and it restarted easily. I then drove it directly to the local dealer where the car was purchased. I was told the car stopped because the engine system required an update. The update was completed and I drove the car home. The next day or maybe two days later I received a letter from the dealership saying my car required a free recall and to schedule a date to have the car serviced. Over the phone I was told something along the lines of the engine harness needed to be replaced. When the car's engine cut off in traffic I was en route to picking up my toddler. I no longer felt safe driving the vehicle and I traded the car in and cut my losses, which were substantial. Other problems I noticed in the time I had the vehicle were that the back passenger seat belt locked or anchored if I leaned forward slightly and low visibility at night through the front winshield. |
| Category | Electrical System, Engine |
| Date | Apr 23, 2019 |
| State | LA |
| Description | On 03/23/2019, when I was leaving a parking lot my car started to hesitate and would not rev up. I just turned out the parking lot when this happened. Message came on stated it need to be serviced. At the same time the engine light came on. I was not able to press the accelerator because it would jump like crazy. I was able to get back to the parking lot safely. I have been in a rental for a month now and as of 04/23/2019 I was told the part is on back order. The wiring harness and the computer has to be replaced, but the tech stated since the car went into limp mode the engine will need to be replaced. I was told the part will be in about 3 to 6 months. If the wiring harness does not work god only know how many more months it will take for a new engine to arrive. This car was only 9 months old but now 10 months old with one of the months being in the shop waiting for repairs. |
| Category | Engine, Service Brakes, Vehicle Speed Control |
| Date | Apr 18, 2019 |
| State | CT |
| Description | I own this 2019 sonata since 1/16/19. Was runing good at the first. But couple times start showing the engine light for seconds. But on april sunday 14 2019 my car shows the engine light and the tire control stabilizer at the same time then the car start shaking lossing speed,the brakes getting hard and power steering. . Lucky I went at 10mph to 15mph. The vehicle will be placed in a temporary engine protection mode with reduced power and acceleration. No speed no acceleration then I park in a parking lot for towing at the nearest hyundai dealership. Technitia found code( p0638 ) active code and (p211935002a00 throttle body carbon cleaning- adjustment and found rubber grommet stuck in the throttle body roved grommet. This cause trouble with the intake and injectors making the car limp and state in protection mode. I have lucky I wasn't in the freeway at 55,60 to 65 mph. O can be a different risk and dangerous for me and others drivers. Please take this note seriously before something worse can happen to others drivers . Thank you so much. |
| Category | Engine |
| Date | Apr 17, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 hyundai sonata. The contact took the vehicle to fuccillo hyundai of syracuse (2601 erie blvd e, syracuse, ny 13224, (315) 445-7900) for a 4,000 and 8,000 mile check up. The dealer performed a computer check on the vehicle. The following day, the vehicle began hesitating and sputtering. The contact managed to drive vehicle home with the check engine indicator illuminating. The vehicle was taken back to the dealer and a loaner vehicle was provided. The dealer diagnosed that the vehicle may need a new engine and was waiting to hear back from the manufacturer. A month passed and the contact called the manufacturer. The manufacturer stated that the delay was caused by a large amount of people having the same failure. The contact researched the failure online and requested a buy back. After a few days, the manufacturer called back and offered a repurchase review and promised to call back. The contact received a call back and was informed that a repurchase review would take another month to review. The manufacturer stated that they needed to conduct research to see if it fell under the repurchase review or lemon law. The contact was still waiting to hear back and contacted his state's attorney general's office. The failure mileage was 8,087. |
| Category | Engine |
| Date | Apr 17, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving approximately 15 mph, the vehicle would not accelerate properly and the check engine indicator illuminated and continued to flash. The contact indicated that the vehicle was serviced by brown daub hyundai (1650 butler st, easton, pa) the previous day for an engine computer update. The vehicle was towed back to the dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 3,050. |
| Category | Electrical System:wiring, Engine |
| Date | Apr 10, 2019 |
| State | WA |
| Description | Tl* the contact owns a 2018 hyundai sonata. When the vehicle was started, it sputtered and failed to accelerate over 30 mph. Also, the check engine warning indicator illuminated. The vehicle was towed to titus-will hyundai (255 carriage loop sw, olympia, wa 98502, (888) 287-9396) where it was diagnosed that the engine and wiring harness needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and provided case number: 15586896. No further assistance was provided. The failure mileage was 22,000. |
| Category | Engine |
| Date | Apr 09, 2019 |
| State | IA |
| Description | I took the car for his first oil change and they applied a recall "software update" right after going out driving in the highway the engine started stalling not going more that 22mph, check engine on and problem in screen saying to return to dealer. I did right after and they said it was the engine wiring harness.. They game me a rental car because the harness is not in "stock" so lets see how long it takes.. I just noticed there is a lot of the same problem reported to this car with the same problem. 4221 miles brand new sel+ model... |
| Category | Engine |
| Date | Apr 08, 2019 |
| State | IN |
| Description | January 2019, vehicle to dealer for recall for engine failure. March 2019, went to start vehicle. Flashing engine light. Could not get above 2000 rpm. Dealer advised to tow vehicle. Dealer advised car is in limp mode. Dealer advised possible engine replacement. Two weeks later, car is still not repaired. Now they are possibly replacing 'harness'. Advised that they would have vehicle another two weeks. |
| Category | Unknown Or Other |
| Date | Apr 03, 2019 |
| State | TX |
| Description | I can not get hyundai to give me an adequate answer |
| Category | Engine |
| Date | Apr 02, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2018 hyundai sonata. The contact stated that the check engine warning indicator illuminated shortly after the vehicle was purchased on march 5, 2019. Hyundai of kennesaw (2878 barrett lakes blvd, kennesaw, ga 30144, (678) 809-6990) diagnosed that the knock sensor harness needed to be replaced. The vehicle was still at the dealer receiving further testing. The manufacturer had not issued a recall for the 2015-2018 models, excluding them from nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 5,000. |
| Category | Engine |
| Date | Apr 01, 2019 |
| State | IN |
| Description | I have a 2018 hyundai sonata. I bought it on 12/26/2018. I now have 4,000 miles on it. Last month the dealership performed the computer software upgrade. Today I got a message: a possible condition with your engine control system has been detected with your 2018 sonata [xxx] on 03/30/2019 at 04:24 pm est. A full system check is recommended to be done when convenient. The car feels like it is going to die. Is this a common problem? Update 04/01/2019 well I just got back in from taking my 2018 hyundai sonata to the dealership. They informed me after running some test they were going to have to replace the wiring harness. That'll take about a week before they get it. In the mean time they gave me a rental from enterprise which was a 2018 hyundai elantra . 'information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt |
| Category | Engine |
| Date | Mar 20, 2019 |
| State | WI |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving at an unknown speed, the vehicle stalled without warning. The vehicle had to be jumpstarted in order to operate. The vehicle was taken to boucher hyundai of waukesha (1583 e moreland blvd, waukesha, wi 53186) where it was diagnosed that the wiring harness on the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. |
| Category | Engine |
| Date | Mar 09, 2019 |
| State | NC |
| Description | My 2018 sonata went to the dealer for the champaign 953 software update, for engine knock sensor enhancement . After the update was completed the car immediately went into to protection mode causing the car not to accelerate when pulling out of the dealer onto a 4 lane highway, nearly causing 4 people to injured. I have been told by the dealer and by hyundai that they have never heard of this happing before, but there are numerous complaints about this same instance happing to people on complaint sights. Hyundai needs to male it mandatory that these cars get test driven after the updates before turning the cars back over to the owners. It has now been 3 weeks since our sonata went in for the 953 update, we still have not received our car back, the dealer states they are waiting on a wiring harness to come in. So they are performing a software update to detect engine noise related to the knock sensor, because metal debris are coming off the internal motor parts causing failure and fires, that causes the car to go into protection mode. When a car immediately goes into protection mode after the 953 update is done, they say its a bad wiring harness picking up to much noise. Isnt that a sigh of engine wear that they want to cover up with replacing a harness that will not detect the noise. It does not take a engineer to see t. Hat this is a major cover up |
| Category | Vehicle Speed Control |
| Date | Mar 06, 2019 |
| State | GA |
| Description | I have been notified my wife's car needs the hyundai service campaign number 953 performed on her car. See below link. Https://autoservice. Hyundaiusa. Com/campaign953/micrositetemplate/micrositetemplatevinvalidate/3402 my concern is if this software update is performed on her car what will happen when this car goes into the safety mode? If this car slows down and reduces power with no warning what may happen? What if my wife is pulling out in traffic and the car goes into the engine safety mode with oncoming traffic? I fear once the car goes into the safety mode with reduce power and no adequate warning she me be hit by another vehicle. What measures has hyundai taken to ensure a driver has adequate warning of the vehicle going into safe mode so they can get out of harms way of the flow of traffic to ensure they will not be hit before the vehicle goes into safe mode and reduces power? All I am trying to do is prevent a potential accident when this car goes into safe mode. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Mar 03, 2019 |
| State | TX |
| Description | I was one of the first people to drive off with this 2018 sonata 2. 0t trim in ending of 2017. Fast foward to now, I have been having electrical, lighting and engine problems. When driving at night, it is hard to see what's 30 feet from you on the ground because there's some parts that the light doesn't illuminate very well. When I have my car's interior lights on auto meaning to turn on, whenever I open the driver's door, it doesn't turn on. Sometimes my headlamps won't turn on neither, when I press the unlock button from my keys. Couple of months back and still is happening to this day my cars engine will start up funny or start up a couple of seconds late after pushing the start button. It even happens when I let my car sit for a day without driving. I've been to the dealer now and told them about the issue with the interior lights and I am waiting on them to get me some new lights for the interior (pretty sure that's not the problem). I know now that it's something electrical seeing all these comment/issues left on here. I paid too much to have this happening to my car. Maybe I should of just stuck with japanese smh. Help please. |
| Category | Engine |
| Date | Feb 28, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving approximately 55 mph, the vehicle shut off without warning. The vehicle restarted itself and would not exceed 20 mph. The vehicle was driven to the contact's residence and later towed to johnson hyundai of cary (919-439-2059, located at 5000 old raleigh rd, cary, nc 27511) where it was diagnosed that there was a knocking sound in the engine and the engine may need to be replaced. The manufacturer was made aware of the failure and ordered the dealer to perform more diagnostic tests. The vehicle was not repaired. The failure mileage was 22,000. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Feb 21, 2019 |
| State | CA |
| Description | While driving my vehicle at nearly 70 mph on the freeway, my car suddenly felt like I hit a brick wall and my check engine light came on and began flashing. I was then unable to accelarate past 55 and felt my car had a very sluggish response when stepping on the gas pedal. I was nearly hit by another car because there was no warning (break lights) when my car immediately slowed down. I then had to have my car towed 50 miles from where I was to the dealership near my home. When I brought in my car they said they had another car with the same exact issue. I called after my car had been there for approximately three days to get a status update and they said they still didn't know what was causing the issue, but that a third vehicle had now been brought in for the same issue. Today a week later, I called to get an update and the other two vehicles they are fixing with a new wiring harness; however mine they stilll are unsure what the issue is. This is now the third issue I've had with my car in less than 13,000 miles. Previously my car was having trouble starting the dealer said everything was fine. Also my front running light burned out at nearly 7k miles. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Feb 11, 2019 |
| State | MD |
| Description | I went into purchasing dealer for first oil change at 5100 miles, they flashed computer and loaded update hyundai campaign 953 product improvement. About 50 miles after the recall was performed my car went into limp mode and is barely driveable. Car was also hesitating, and bucking a bit. Took it back to dealer they stated the code didn't apply to my car and flashed it again. It again went into limp mode after 50 miles or so. The recall is supposed to place the vehicle in limp mode due to rod bearing wear. My car has 5,400 miles on it and it now at a different dealer. Got information from that dealer regarding a tbs #19-01-002 and looks like engine replacement or wiring harness. |
| Category | Electrical System |
| Date | Feb 08, 2019 |
| State | PA |
| Description | I took my 2018 hyundai sonta se in for its first oil change with 3564 miles on it. They did a computer update as part of a recall. I drove less than ( miles from the dealership, went to pull out from a stop light. It started miss firing and the check engine light started flashing. I went back to the dealer. They said it had a code and tgey had to call hyundai to find out what to do. They gave me a loner and told me the wiring harness had too much interference/static in it and they had to order a new one. Very hard to believe a computer update would cause the wiring harness to go bad. |
| Category | Engine |
| Date | Feb 06, 2019 |
| State | IL |
| Description | I want to have all changed after the oil was changed the engine light came on in the car I wanted to stall |
| Category | Unknown Or Other |
| Date | Feb 02, 2019 |
| State | CA |
| Description | The lane departure warning sound does not have adequate volume and there is no option or software adjustment to increase this volume according to hyundai corporate or my local dealer service department. With increased age our hearing ability may be less than when we were younger, mixed in with fluctuating road noise, this safety feature may not inform (audible sound notification to low) a driver of lane departure at the early desired notification time. In my opinion, this non ability to adjust the volume up or down on the lane departure safety feature is a gross engineering failure. |
| Category | Engine, Power Train |
| Date | Feb 01, 2019 |
| State | TX |
| Description | I had a recall performed on my car. 'hyundai campaign 953 product improvement '. 10 miles after the recall was performed my car went into limp mode and is barely driveable. The recall is supposed to place the vehicle in limp mode due to rod bearing wear. My car has 5,560miles on it and the engine is already failing. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Feb 01, 2019 |
| State | CA |
| Description | Tl* the contact owned a 2018 hyundai sonata. While driving approximately 5 mph, the vehicle independently accelerated. The contact depressed the brake pedal, but it failed to slow down or stop the vehicle. The vehicle crashed into a palm tree. An incident report was filed, but not a police report due to the fact that there was no immediate injury. The contact suffered a sore neck and a possible whiplash. The vehicle was towed to an independent facility. Kearney mesa hyundai (4797 convoy st, san diego, ca 92111, (858) 278-7100) was contacted and a voice message was left. The manufacturer was not contacted. The cause of the failure was not determined. The approximate failure mileage was 500. *tt consumer stated brake pedal was pushed multiple times and she did seek medical attention.*jb |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 31, 2019 |
| State | MA |
| Description | Car has keyless start. Will not start in temps below 20 degrees f. Has happened 4x in 2 weeks. Car is 8 mos old / less than 6k miles. 1st 3 times eventually started by running engine. The warning lights that show are charging system (ran itself down to 57% battery this time); engine oil pressure and mil light. The immobilized indicator is on but then goes off. The tank is full of gas. The blue link app can't remotely start the car. It states that the request was not processed. |
| Category | Engine |
| Date | Jan 24, 2019 |
| State | NC |
| Description | Had oil changed on 1/24/2019, they did the ecm update for the knocks senser and afterwards on the way home the car went into limp mode and check engine light came on. I also received an email from hyundai blue link saying that an engine component had failed. Took back to dealership and they gave me a loaner. They said they would have to hear back from hyundai in ca?? Sounds like nobody knows what is going on?? |
| Category | Engine |
| Date | Jan 22, 2019 |
| State | TN |
| Description | I had an oil change on friday 1/18/2019 the next day I'm driving on the interstate using cruise control and my car cut my cruise control off and the check engine light started flashing and my car would not go over 20mph even with the pedal all the way down to the floor. The screen in my car popped up a message that said the engine control system had some type of failure. 2 days in at the dealership and no one knows what the problem is. It's not even a year old, idles fairly hard, and now won't accelerate. |
| Category | Unknown Or Other |
| Date | Jan 22, 2019 |
| State | OH |
| Description | I bought my 2018 sonata in january 2018. I have noticed that it tends to hesitate when making turns especially right turns. This problem occurs randomly when accelerating from stop or slow motion. Last week, I slowed down to take a near 90 degree left turn. The speed limit is 25 mph on this road. There was a vehicle in front of me - so, I maintained a safe speed and distance. After taking the turn, my car skidded very suddenly as I was coming out of the curve, and it was all I could do to correct it and prevent it from hitting a concrete pillar of the freeway passing above. The road appeared dry and the car in front of me did not have any problems. While I cannot rule out the presence of black ice, I was concerned that one of the wheel may have locked up either due to hardware or software problems. I took the car to the dealer today. The service department checked out car and they did not find any problems. I am reporting this incident since I noticed that some other owner complained of engine hesitation when taking turns. Perhaps, other owners may be experiencing similar issues. |
| Category | Engine |
| Date | Jan 19, 2019 |
| State | NC |
| Description | Dealer installed download #953 pursuant to a hyundai recall. Afterwards the car went into "limp" mode as if there was a problem, and cannot be driven. Dealer does not know how to fix this, and is holding my car and waiting for hyundai in california to come up with one. Mine was second car that morning that this happened to. |
| Category | Exterior Lighting |
| Date | Jan 02, 2019 |
| State | IL |
| Description | The projected angle of the headlights do not project out far enough when driving this vehicle. The headlights only project out one vehicle in front of the driver, leaving a vast amount of darkness in front of the driver in the hyundai sonata. This is a safety hazard for the owner of this vehicle. |
| Category | Electronic Stability Control, Exterior Lighting, Visibility/wiper |
| Date | Nov 29, 2018 |
| State | TX |
| Description | Since the year 2017 when using a portable audio device connected to the power outlet the system turns on and off. Drivers fog light been repaired twice in july 2018. Left fog bulb been removed previously installed found burned grease was added to socket grease was also put on sensor on driver door because radio system was staying on after turning vehicle off,closing driver door and after clicking the alarm to lock door radio was still playing. Driver brake light had to be replaced. September 2018 removed and replaced the fog lamp/drl assembly the socket for the bulb melted,causing the plastic to warp and the connector with new bulb would not lock in. Now the wipers are bad. I'm also having other problems with the brakes and gas mileage but because it can not be detected I'm been told it's nothing wrong with it. Just like when I told them it was something going with the lights but it was nothing they could do. No I'm not a mechanic but I know that I'm not supposed to have all these problems with brand new 2018 model I didn't have do this much repair on use car. I been complaints about this car since I bought it and they just been giving me the run around telling like the gas mileage reading is not going to accurate you sometimes have to just estimate or things go out. I have two hyundai sonata the difference is one just another color and I'm not having all these issues with it. At least not yet. |
| Category | Structure:body |
| Date | Nov 20, 2018 |
| State | IN |
| Description | The outside antenna completely came off and disappeared... Not broken, but literally came loose and blew away down the interstate |
| Category | Vehicle Speed Control |
| Date | Sep 21, 2018 |
| State | VT |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving at low speeds, the vehicle unintentionally accelerated and crashed into a pole. The air bags deployed. A police report was filed and there were no injuries. The vehicle was towed to carbone honda bennington (751 n bennington rd, bennington, vt 05201, (802) 447-3321), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,800. *dt updated 11/30/18*jb |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Sep 09, 2018 |
| State | CA |
| Description | purchased new 2018 sonata sel model in california. While driving, the transmission starts to hard downshift when the brake is applied. I found out that this hard downshifting and jolting/thumping of engine and transmission only occurs when coming to a stop at speeds between 10 to 15mph. It can be described as follows, after the brake pedal has been gently applied and lightly released but then the car itself applied its brake again. It terrifies the driver's driving conditions, mentally and physically. |
| Category | Exterior Lighting |
| Date | Sep 04, 2018 |
| State | OH |
| Description | Distinct shadows with notches on top affecting night vision with low beam headlights on. Very distracting especially when turning. |
| Category | Exterior Lighting |
| Date | Aug 25, 2018 |
| State | FL |
| Description | I just bought a hyundai sonata limited and drove it home. On low beam the headlights project 2 black notches or dark areas that do not illuminate the road under them. This is annoying and dangerous because the headlights do not evenly illuminate the road safely so I can see well. Had I known about this defect I would not have purchased the car. This is now widely reported and I am going to contact consumer reports about this. Does hyundai have a fix for this or at least an intelligent explanation? The dark line and notches, basically block out vision, when turning corners and up and down hills, a safety issue. Just get used to a dark line blocking vision half way down the windshield, and two dark notches in the view in front of the car?? |
| Category | Service Brakes, Hydraulic:pedals And Linkages, Vehicle Speed Control:accelerator Pedal |
| Date | Aug 02, 2018 |
| State | NY |
| Description | Tl* the contact owned a 2018 hyundai sonata. While driving approximately 35 mph, the accelerator pedal became stuck. The contact could not stop the vehicle due to the stiffness of the brake pedal. As a result, the contact crashed into the front passenger door of another oncoming vehicle. All of the air bags deployed. A police report was filed. Both drivers sustained injuries that required medical attention. The vehicle was towed to an independent mechanic where it was deemed a total loss. A dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 10,000. |
| Category | Exterior Lighting:headlights |
| Date | Jul 26, 2018 |
| State | IL |
| Description | Tl* the contact owns a 2018 hyundai sonata. While operating the vehicle at night with the low beam headlights failed to illuminate beyond two vehicle lengths in front of the vehicle. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 1,700. |
| Category | Fuel/propulsion System, Power Train |
| Date | Jul 02, 2018 |
| State | WA |
| Description | Throttle response: feels like the old vehicles with a flat spot in the carburetor accelerator pump. The "three second' rule applies when the throttle petal is pushed. There is a serious hesitation as the engine tends to fall flat before accelerating. Has to due with the six speed automatic transmissions duel clutch which acts as if a person were operating a standard transmission clutch. I have discussed this problem/concern several times with the service department where the vehicle was purchased. The service department indicated they receive numerous complaints. It is indicated the drivers either love the vehicle with this problem or hate. We were never told of this situation. And there is no fix for this. This situation can occur when leaving a stopped position, when turning right or left from a stopped position, accelerating up a hill in moving traffic or on a street. This all depends on the drivers reaction to the throttle pedal. When one needs to accelerate while in motion there tends to be a shuddering/stuttering of the engine. This problem has occurred shortly we purchased the vehicle in february 2018 and has been on going. I set the "when did this happen" as starting date. Can be vary concerning when entering traffic for older drivers. I cannot find any more descriptions for this situation. There are no documents at my disposal at this time. Thank you. |
| Category | Forward Collision Avoidance: Warnings |
| Date | Jun 26, 2018 |
| State | OH |
| Description | Tl* the contact owns a 2018 hyundai sonata. The contact stated that the early detection, forward warning, collision warning, and automatic braking features were inoperable. The vehicle was taken to great lakes hyundai (9630 oh-14, streetsboro, oh 44241, (330) 422-1212) to be diagnosed, but the mechanic was unable to retrieve a fault code or duplicate the failure. The contact was also informed that the early warning sensors could not be re-calibrated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 300. *tt *tr |
| Category | Exterior Lighting |
| Date | Jun 18, 2018 |
| State | SC |
| Description | The headlights on my 2018 hyundai sonata show two black notches and a black line about 30 feet in front of the car in low light conditions. It is very distracting and dangerous as these shadows dart across your path as you make turns or go up hills. Hyundai service could see the notches, but said "the system is working within specifications at this time". Something needs to be done before someone is killed because of these unsafe lights. |
| Category | Service Brakes |
| Date | Jun 15, 2018 |
| State | NC |
| Description | I had stopped my vehicle, putting emergency brake on, but still in drive. I stepped out of the car and it began to move forward on its own and I was not able to get back into the vehicle. It traveled quite a distance before running into some inanimate that caused it to stop. It was in a driveway behinds buildings and did eventually cross over a side street before stopping. I don't see why the emergency brake did not hold, even though not in park? |
| Category | Service Brakes, Vehicle Speed Control:cruise Control |
| Date | Jun 01, 2018 |
| State | IL |
| Description | Tl* the contact owns a 2018 hyundai sonata. While operating the vehicle, the automatic emergency braking system malfunctioned. On several occasions, the vehicle failed to automatically stop when a second vehicle was present. The failure occurred while driving in reverse and while driving at highway speeds with the cruise control activated. The vehicle was taken to napleton hyundai glenview (1620 waukegan rd., glenview, il) and the contact was informed that the failure was normal. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 400. *tt consumer stated braking works when car has cruise control activated, when relying in "aeb" nothing happens. Vehicle purchase date should be on or before incident date updated 9/21/18*jb |
| Category | Seat Belts |
| Date | Apr 11, 2018 |
| State | CT |
| Description | Originally, the seat belt would lock up and not release as we were driving. No sudden stops, it would just tighten up and lock. Service dept finally replaced the entire unit (so they claim). Now when passenger pulls belt to attach we hear a clicking sound and belt locks and will not release and allow passenger to lean forward like the drivers belt does |
| Category | Exterior Lighting |
| Date | Mar 23, 2018 |
| State | FL |
| Description | When driving at night with low beam headlights there is very distinct shadows in front of car. It is very distracting and hyundai tsb 18-be-003 says it is normal with led and instructs dealers to not try adjustment |
| Category | Structure |
| Date | Mar 09, 2018 |
| State | LA |
| Description | Tl* the contact owns a 2018 hyundai sonata. While driving, there was a glare on the dashboard that caused a reflection on the windshield and obstructed the contact's view. A local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was advised of the failure via u. S. Mail; however, the contact had not received a response. The failure mileage was unknown. The vin was not available. *bf *tr |
| Category | Exterior Lighting |
| Date | Feb 25, 2018 |
| State | MN |
| Description | There is a black line across the road with two bumps in it when you are driving at night. It also seems that there is limited field of vision compared to my other car. Also the headlights fog up inside occasionally. Brought it in to dealer, they said nothing is wrong. It occurs when driving the car,when it is stationary you can see the black bumps when shining the lights against a wall. |
| Category | Suspension |
| Date | Jan 24, 2018 |
| State | CA |
| Description | Was driving a brand new hyundai sonata 2018 vehicle for a week with 300 miles on it and was about to exit on a freeway ramp, but suddenly lost control of the steering. The vehicle had to be towed and when the mechanics at the hyundai dealership took a look at the vehicle, they were unsure of how the lower arm assembly on the front driver's side (front suspension control arm) with the ball and joint connection was disconnected, without having any scuffs/scratches on the arm assembly or front bumper if something were to have been run over, but hyundai refuses to admit any fault and disregards any possibilities of product issues and puts the blame on driver. The pictures taken show no scratches or scuff marks directly to the control arm, nor the bumper of the vehicle, which denies that a collision could have resulted in the damage, yet hyundai believes that there was a collision per the driver that caused the damage. This is a serious issue especially since it occurred while the vehicle was in motion. Have been trying to understand how this happened, but hyundai only provides vague responses to claims and questions and fails to provide any solid explanations regarding the actual issue of the lower control arm assembly and simply dictated the results of their inspection as "no issues with the braking or steering systems" when I specifically had an issue with the lower arm assembly part. Currently have an on-going case with hyundai consumer affairs (#10727408) with no helpful or accurate explanations or acknowledgment of the safety issue at hand from hyundai. |
| Category | Exterior Lighting |
| Date | Dec 31, 2017 |
| State | NY |
| Description | The headlights on my 2018 hyundai sonata limited have condensation in them. It has been there from the day I bought the car on 10/1/18. That day the dealership took pictures to send to hyundai and 1 month later replaced the headlights. But the new headlights were worse than the original and the day after they were installed I returned to the dealership where the parts manager took more pictures for hyundai. I spoke with someone from hyundai directly who is my contact regarding this problem. I was advised hyundai is trying to figure out the problem and while they do I am still waiting for new headlights. I have found other cars in my area with the same problem. At night the moisture covers a good portion of the glass giving a distortion to the projected headlight beam. I feel this is a safety issue not just during good weather, but especially in bad weather. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I bought mine with almost 120k miles and for 6 months it has been a great car. Until today. While driving to work in the rain it suddenly threw a code and lost power. So I’m on the freeway in limp mode or a semi limp mode if that’s such a thing because my car would still go 30 to 40 and I managed to get to work. Upon checking the code I found out it’s a 1326 which is a known Hyundai issue usually requiring a harness and or engine replacement. That’s wonderful cuz it’s not under warranty. Did I just pay 17 grand for a nightmare?
Has anyone had issues with the fuel pump? 38,000 miles, had it for not quite 4 years and my 2018 Hyundai Sonata just quit.
Purchased a 2018 Sonata limited a little more than 4 months ago. It has 57k miles on it now. In the last 30 days, the paint peeled off the hood and top, the shark fin flew off and today when I tried to start it, it tried to start but started smoking under the hood. I had someone run into the store for a fire extinguisher because I thought it was going to catch on fire. Had it towed to a dealership and call Hyundai Consumer Care.
My car has been repaired multiple times has a lot of miles but problems began a long time prior to extended miles, has been in the dealership on multiple occassions , last time maybe 2 months ago car was in the shop again, this time we were told we need a new engine, I am suppose to have a life time warranty on engine, when I contacted Hyundai motor Corp. I was told that Hyundai would only pay for 50 percent leaving me owning 4800. Car is a 2018 sonata
Just bought a 2018 sonata. Leaking burning oil continually. Only have owned it 5 months and have added 15 quarts of oil with average low use. No leak evident. Not in coolant. No smoke.