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The Chevy Traverse has a six-cylinder engine, eight-passenger seating – and dozens of problems. Despite the fact the full-size SUV was completely revised in 2018, it continues to be undependable.According to the National Traffic Highway Safety Administration (NHTSA) website, the main problem areas are the engine, powertrain and electrical system.
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NHTSA Complaints for the 2018 Chevrolet Traverse
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Electrical System | |
| Unknown Or Other | |
| Engine | |
| Service Brakes | |
| Fuel/propulsion System | |
| Seat Belts | |
| Steering | |
| Electronic Stability Control | |
| Exterior Lighting |
Problems with the Engine
Many 2018 Traverse owners complain of drivability problems such as stalling, reduced power, feeling sluggish, shuddering and jerking.
On the NHTSA website, one complaint reads, “While at a traffic light, the engine auto stop engaged as usual. However, upon releasing the brake to proceed through the intersection, the vehicle restarted but would not run properly. The vehicle would lurch/jerk forward then loose power over and over again. It felt like I would get whiplashed from the movement of the vehicle.”
“This vehicle has given us nothing but headaches since purchasing end of Oct 2017! It began within a few days of purchase, the LED headlight assembly started flashing erratically, other cars began pulling over when I drove up behind them, I assume they were thinking that they were being pulled over by an unmarked police car. Into the dealership, it went. Right after we got it back from the dealership(they replaced the headlight assembly) we noticed a strong jerk at various speeds and thought it was the transmission. We brought it back in and were told that the computer was dropping programs but they were positive the problem was fixed. It was not, it continued and seemed to get worse. Honestly, it was embarrassing to have others ride with me in my vehicle, it was like a whip-lash jerk!” states another on Edmunds.com.
Chevy’s parent company, General Motors, issued a technical service bulletin (TSB) to address the drivability concerns. According to the document, the culprit is the wiring harness between the crankshaft position sensor and the engine control module (the vehicle’s main computer). The crank sensor – a component that provides data for vital functions like ignition timing – may pick up electromagnetic interference from nearby circuits.
To fix the issue, TSB17-NA-317 instructs dealerships to replace the crank sensor portion of the harness with a jumper wire. Whether the solution is effective long-term has yet to be seen.
Here are some actual complaints logged with the NHTSA about the 2018 Chevrolet Traverse Engine Problems:
TL* The contact leases a 2018 Chevrolet Traverse. While driving in traffic, the vehicle powered off, the engine failed, and all the instrument panel indicators flickered. The contact was able to coast the vehicle out of traffic. The contact stated that the vehicle continued to roll when the gear was shifted into park. The contact was able to stop the vehicle by engaging the emergency brake. The vehicle was towed to Copeland Chevrolet. The dealer test drove the vehicle, but was unable to duplicate the failure. The dealer did not provide a diagnostic report. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 2,000.
My wife was driving to a college interview from riot grandee city TX to Austin TX; while she was passing by pleasant own TX, the sub reduced the speed by itself and she could not get it up passing 25 miles per hour. It seemed like a transmission issue. She was towed to the nearest Chevrolet dealer and is still there.
At 7,256 miles, the engine light came on. Dale willed automotive replaced the engine coolant fan motor & assembly, as it was intermittently turning on & off, causing a code to be fired for the engine light. The radiator also had to be replaced due to a leak. Also, a fuse had to be replaced that was installed incorrectly by the factory with a plastic coating covering the metal contact of the fuse which was causing intermittent power.
Problems with the Transmission
In 2018, the Traverse received an all-new nine-speed automatic transmission, referred to by its code name, 9T65. The unit, which is known to fail before the 20,000-mile mark, is a downgrade from the outgoing 6-speed it replaces.
“I purchased a 2018 Traverse/Redline on 6 Feb 2018, drove it less than 100 miles, and the transmission stopped working two (2) days later,” writes one owner on Edmunds.com.
Another owner states, “So far the 2018 Chevy Traverse High Country is a huge letdown, not sure which is worse, the fact the vehicle is such poor quality for the price or the poor service from local Chevrolet dealerships. The only real positive attribute is the size. The car rattles and squeaks like a cheap Styrofoam cooler when traveling “rough” highways. The transmission had failed twice under 11,000 miles.”
“646 miles on the odometer and transmission failed. My 15-year-old Tahoe made it 256000 without a transmission failure. It’s hard to accept waiting on the side of the road with a car that doesn’t even have plates on it yet,” exclaims another owner.
Indeed, GM’s fancy new 9-speed has many problems. There are no recalls for the unit yet. But there are several TSBs, including 18-NA-121. The document instructs dealerships to update software inside the transmission control module and replace the valve body spacer plate (a part that directs fluid to circuits inside the transmission). Together, these procedures are supposed to cure the transmission’s ailments, such as refusing to accelerate above 25 mph.
Are the software update and spacer replacement a permanent fix? Or is the new nine-speed transmission inherently bad? Only time will tell.
Here are some actual complaints logged with the NHTSA about the 2018 Chevrolet Traverse Transmission Problems:
TL* The contact owns a 2018 Chevrolet Traverse. The contact stated that after starting the vehicle and switching from park to the drive position, the engine would rev when the accelerator pedal was pressed but the vehicle would not drive. On several occasions the vehicle had rolled forward as if the transmission was in the neutral position. The failure had occurred on 7 separate occasions. The vehicle was taken the local dealer Garber Chevrolet Saginaw who was unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure. The failure mileage was 4,000.
I purchased a 2018 Traverse/Redline on 6 Feb. 2018, drove it less than 100 miles, and the transmission stopped working two (2) days later. The vehicle was towed back to the dealer. The service section advised they don’t have the equipment needed to diagnose the problem, and that the equipment is expected sometime next week. Today, 20 Feb. 2018, still awaiting equipment. I told the dealership mgr that I don’t want that vehicle back. The mgr said that his hands are tied and I would have to deal with gm. Contacted gm on 9 Feb., and completed an application for what I was left to believe was a “buy back” of my vehicle. The gm rep informed me that someone would contact me within two days. Needless to say, it didn’t happen. I called gm back on 13 Feb., spoke with another rep who had no clue as to why I was calling. This rep asked for 72 hours, and would get back to me. On 20 Feb., I rcvd a call from the gm rep who stated that gm can only do a buy back after 3 or more problems with the vehicle. Bottom line is that I bought a 46,000 dollar piece of junk, and of course, no one wants it back. And gm is more than aware this problem exists… Thank god I wasn’t making a turn in front of another vehicle when the vehicle stalled… Truly an unsafe vehicle… Buyer beware !
Problems with the Electrical System
The 2018 Traverse is equipped with electric power steering (EPS). Unlike traditional power steering, which uses a hydraulic pump and fluid to provide assist, EPS uses sensors, control modules and an electric motor to do the job.
“We recently leased a 2018 Chevy Traverse on 4/26/2018. On 4/28/2018, two days after purchase the car began flashing all services lights (All Wheel Drive, Steering Assist Service, Power Steering, etc.) My wife immediately pulls over the car and contacts the dealership service department letting them know what happened (6 months pregnant and with our 1 1/2 year old) They advised they could fit us in for a check of the vehicle 2 weeks later, and to continue driving it. She drives 3 houses further down the street and the engine begins to knock and shuts down and locks up. (Wish I could post the videos on here) Now the dealership advises they can send a tow truck to pick up the vehicle for us. They call 2 days later saying the computers just needed to be reset and everything was fine. We picked up the vehicle on 4/30/2018, and the next day the check engine light comes on again,” writes one owner on Edmunds.com.
On the NHTSA website, another complaint reads, “Keep getting error message: “assisted steering is limited. Please drive carefully.” The car was in motion on a city street taking turns when error code was displayed. Car only has 552 miles. This could be a potential steering issue for the 2018 models.”
GM has released TSB 17-NA-390 to address the EPS concern. According to the document, bad programming inside the engine control module is to blame. Dealers are instructed to reflash the unit as a correction. One would think GM would issue a recall since the problem affects a vital safety system – the steering – but so far, the automaker hasn’t taken any such action.
Here are some actual complaints logged with the NHTSA about the 2018 Chevrolet Traverse Electrical Problems:
Purchased a 2018 Chevrolet Traverse in October. Beginning within the first 30 days the car made a loud roaring noise when @ 2100 rpm and going approximately 74 mph. Just thought it was a fluke. Then starting in December, while travelling out of town, it persisted every time we drove it. It also would lose power or something strange when putting it in gear after backing out of our driveway. We would accelerate for a short distance when the rpm’s would rev-up to 6-7,000 rpm but the car wouldn’t go. It was almost as if it would slip itself into neutral while going down the road. We have taken the car in 4 different times for repair and the problem has not been fixed. The car also turns itself off. The panel goes black. When we start hearing a loud rumbling noise while sitting in neutral at a fast food drive thru or red light we turn the air conditioning off to try and hear the noise better and the car dies and the panel goes black. We have had to actually re-start the car. We are extremely concerned for the safety of this vehicle and are returning it do the dealership tomorrow for our final time. They have been given numerous opportunities to repair the problem and things are actually getting worse. This is such a shame because we were so excited about our new car. We live on a very busy road where vehicles and 18 wheelers can go in excess of 70 miles an hour and I am afraid to pull out of my driveway with this car. We have even coasted to the side of the road when it loses power to avoid being hit from behind. The dealership wouldn’t even start repairs until they could duplicate the problem. Finally a mechanic road with us and witnessed the noise but they have not been able to “duplicate” the slipping out of gear type problems. Since it is happening regularly now, maybe then can see for themselves. It has truly become a serious safety problem.
The light for the backup camera is extremely bright and blinding at night. It blocks up your view of the camera and must be covered with a towel in order to see when backing at night. I spoke with general motors and was told that there is no fix. This is a serious safety issue with backing up at night.
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Complaint Data
| Category | Power Train |
| Date | Feb 27, 2023 |
| State | AR |
| Description | My 2018 chevrolet traverse says shift to park and an alarm sounds. The vehicle is in park but will not turn off. |
| Category | Structure:frame And Members |
| Date | Feb 15, 2023 |
| State | FL |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that after an independent mechanic performed an oil change, the vehicle made abnormal sounds while driving. The vehicle was taken back to the independent mechanic, who diagnosed that the subframe was corroded and the fuel line bracket had fractured due to corrosion. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. |
| Category | Unknown Or Other |
| Date | Feb 02, 2023 |
| State | MN |
| Description | I had my 2018 chevy traverse serviced at a local chevrolet dealership and the mechanic suggested that I get my rear toe adjust links replaced as soon as possible. He said that when the toe links fail, the back of the car becomes unstable and starts moving from side to side when you are driving it. The dealership asked if I had noticed whether the back of my car was moving back and forth when I drove it. Fortunately, I did not have that problem before getting the toe links replaced for 9. 56. Given that my car is only 4. 5 years old with only 39035 miles on it, I asked why the toe links were failing. The chevrolet mechanic said it was due to a "crappy design." it appears there is a recall on the chevy malibu toe links but none currently on the traverse. There should be. |
| Category | Seat Belts |
| Date | Feb 01, 2023 |
| State | NV |
| Description | The component that failed or is not functioning properly is the passenger seat seat belt component where the seat belt inserts into. The seat belt cannot be inserted into the component and lock/secure in place. This poses a safety hazard to the front seat passenger as they are not able to easily and safely buckle the seat belt. I took the vehicle to the dealership and they acknowledge the malfunctioning seat belt component and stated they will not cover the replacement of it even though the vehicle is less than 5 years old. |
| Category | Fuel/propulsion System, Power Train |
| Date | Jan 29, 2023 |
| State | OK |
| Description | On multiple occasions the vehicle slowed to a stop but engine was still running. This happened once on the interstate at the speed limit. I got warning that power brakes and steering were not working. Other times the car shudders and stops. I then have to turn engine off and restart. I then take to dealer and they check with a computer and can find nothing wrong. I also had “shift to parkâ€. Message and was unable to turn off engine. 0ish to get this fixed. The dealer said common in that vehicle. I want to make clear that this shuddering and limp mode problems have happened at least five times. The date above is the most recent |
| Category | Power Train |
| Date | Jan 23, 2023 |
| State | TX |
| Description | Transmission problems and stabilitytrack issues. |
| Category | Electrical System, Power Train |
| Date | Jan 10, 2023 |
| State | MI |
| Description | Shift to park error. Happens often when the car is in park, the error states that the car is not in park and has an alarm that goes off. I am unsure if the car is safely in park and not sure my car will lock if I do not try to cancel out the message by continuously starting the car back up and shifting the gears to ensure it is in park. It happens very frequently. I was told by the dealership that they have replaced a lot of these parts and they are not sure why a recall has not been issued yet. |
| Category | Exterior Lighting, Structure:body |
| Date | Jan 10, 2023 |
| State | IL |
| Description | The tail light is collecting moisture out of nowhere. Went to the dealer to get the item looked at, was told that it was not covered under the warranty. The price to repair will be almost 1300 to replace, this is crazy. Gm needs to do something about this. The moisture in the light is a potential for all the electrical wires to burnout. |
| Category | Fuel System, Gasoline |
| Date | Jan 09, 2023 |
| State | NJ |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the evap purge valve was replaced. The vehicle was repaired; however, the contact stated that the check engine warning light became illuminated again. The contact also stated that the vehicle was jerking and stalling while driving at various speeds. The vehicle was taken to another independent mechanic, where it was diagnosed that there was a leak coming from the purge valve. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000. |
| Category | Exterior Lighting |
| Date | Dec 29, 2022 |
| State | FL |
| Description | The right rear quarter panel stop turn signal light started to retain moisture then the turn signal and stop light stopped working all together. The light is an led and therefore cannot replace just the bulb. I am having no luck finding the correct replacement as any search turns up a part discontinued by chevrolet. |
| Category | Unknown Or Other |
| Date | Nov 19, 2022 |
| State | TX |
| Description | I have been having an issue with my traverse antilock braking system for over a year now. I took it in the first time the icon message kept coming off & on intermittent technician stated that since the icon did not remain on and no check engine light was on nothing they could do and just keep driving it. It kept doing it but will not stay on long enough for me to take back to dealership to proof to them. Recently kept coming on more often and now it's a major and safety concern for me as I am handicapped and this is my only transportation. About 2 weeks ago finally check engine came on I drove to auto zone had them do the check engine test got a print out of all the codes made appointment with dealership they kept my vehicle for 4-5 days said they had to reprogram the system charged me for it cause they said my warranty did not cover this 9. 00 later the next day same thing icon came back on took car back and again was told that nothing they can do unless check engine stays on. I was able to take a picture with my phone send to them not good enough. Have been driving my vehicle like this and everytime I stop at a traffic light icon comes on & off. I also got a message from my onstar diagnostics about this problem and says I should have this problem taken care of immediately as it could be dangerous. Do not understand why my local dealership is waiting for an accident to happen before they realize this should of been taken care of. Since I do not feel very safe driving my vehicle with this issue and I do not have any other means of transportation I have made my family aware of this issue and if something were to happen they know that this had been an issue I tried to have fixed and never happened cause the check engine light did not stay on and that's the only way the dealership said it could get fixed. Please do not hesitate to contact me via email if you need any other information as this is getting to be a scary problem for me now. |
| Category | Exterior Lighting |
| Date | Nov 15, 2022 |
| State | PA |
| Description | Both the driver and passenger side rear turning signals accumulate condensation (if conditions permit, liquid water). When the automatic lights are engaged the rear turning signal will blink rapidly (as if the bulb was out). This problem does not occur when the day-time running lights are on. Estimated repair costs are 0 per light, as the entire housing must be replaced rather than just replacing the bulbs when they wear out. |
| Category | Power Train |
| Date | Nov 04, 2022 |
| State | VA |
| Description | The contact's daughter owns a 2018 chevrolet traverse. The contact's daughter stated that when the gear shifter was shifted into park(p), the vehicle failed to respond. The contact stated that several attempts were needed before the computer recognized that the gear shifter was in park(p). The contact was then able to turn off the vehicle. Two unknown warning lights were illuminated. The failure was becoming more frequent; however, after the vehicle was taken to an independent mechanic, the failure could not be duplicated. The contact's daughter then took the vehicle to an unknown local dealer where she was made aware that there was currently no remedy available for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000. |
| Category | Power Train |
| Date | Oct 18, 2022 |
| State | VA |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that upon shifting to park(p) and turning off the vehicle, the message "vehicle not in park" was displayed. The contact stated that he had to restart the vehicle and move the gear shifter forward and backward until the transmission moved to the park(p) position. The contact stated that the failure had been reoccurring increasingly. The contact stated that he could not lock the doors of the vehicle during the failure. The vehicle was taken to the dealer where it was diagnosed that the gear shift selector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 40,119. |
| Category | Electrical System, Exterior Lighting |
| Date | Oct 02, 2022 |
| State | NC |
| Description | Rear taillight has moisture inside which can cause an electrical shortage. Upon google search, there are tons of other 2018 traverses with the same issue. I contacted the dealership about a gm service bulletin about the same issue but they stated we would have to pay out of pocket for this issue. |
| Category | Engine, Power Train |
| Date | Sep 28, 2022 |
| State | WI |
| Description | Shift to park when car is already in park |
| Category | Electrical System |
| Date | Sep 21, 2022 |
| State | TX |
| Description | The driver information display indicates the vehicle is not in park when it is shifted in park and engine is turned off. A warning chime goes off and will not stop until the button on the shifter is flipped multiple times. I talked to the service manager and he indicated that many vehicles are showing this fault. The entire shifter assembly would have to be replaced to fix the issue. There is a microswitch on the assembly that is the cause of the problem. My concern is this false indicator could lead to a safety issue for drivers who don't understand the issue. Also why isn't a recall issued by gm since many vehicles have displayed this problem. My other concern is the daytime driving light is intermittent on this vehicle but what else is next to fail electrically. |
| Category | Electrical System, Service Brakes |
| Date | Sep 15, 2022 |
| State | OH |
| Description | The vehicles dashboard lit up with a service emergency brake, and then the brakes locked up while the car was in motion on the roadway. |
| Category | Electrical System, Power Train |
| Date | Sep 02, 2022 |
| State | MA |
| Description | When I turn off the vehicle, there is an audible dinging that does not stop and a message "shift to park" on the screen. This warning and message does not stop and therefore would run down the battery if left. I googled a solution before taking to the dealership and it turns out, this is a common failing in many chevy vehicles. It is a small part located in the shift control, literally a 1 inch strip of flexible metal, that isn't making a good connection to a sensor. Chevy should fix this or replace for free since it is clearly a defect, but instead service departments charge a diagnostic fee (9) and I was told it would be a 7 fix on top of the fee. With the "shop fees" it would cost |
| Category | Fuel System, Gasoline:storage:evaporative Emissions:hoses/valves/sensors |
| Date | Aug 30, 2022 |
| State | IA |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle experienced rough idling while starting. The vehicle was taken to the dealer where it was diagnosed with a faulty evap purge solenoid valve. The dealer replaced the evap purge solenoid valve. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000. |
| Category | Power Train:automatic Transmission:lever And Linkage:floor Shift |
| Date | Aug 25, 2022 |
| State | AZ |
| Description | When in park, a warning alerts “shift to park†and doesn't stop. |
| Category | Power Train |
| Date | Aug 15, 2022 |
| State | NY |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that after parking the vehicle and shifting to the park position the message "shift to park" had displayed and the vehicle could not be turned off. After wiggling the shifter the engine eventually was turned off. The vehicle was taken to the local dealer who diagnosed that the shifter assembly was faulty and needed to be replaced. The shifter assembly was replaced and the failure was remedied but eventually, the failure reoccurred. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 10,000. |
| Category | Exterior Lighting |
| Date | Aug 10, 2022 |
| State | FL |
| Description | The right rear outside signal light assembly is defective. Shoddy workmanship allowed moisture into the assembly shorting out the led lighting. The signal, including 4-emergency light stopped functioning. The entire assembly must be replaced. There is not simply a light bulb to change. The replacement cost of over 0 will cause people to not change the assembly thus prolonging the operation of the vehicle in an unsafe manner. |
| Category | Seat Belts |
| Date | Jul 24, 2022 |
| State | CA |
| Description | Middle row bench middle seat belt won't stay latched in and the seatbelt has been taken in for service to repair locked middle row middle seat belt. Hazard and unsafe for passengers in vehicle. |
| Category | Power Train:automatic Transmission:lever And Linkage:floor Shift |
| Date | Jul 15, 2022 |
| State | FL |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that upon parking the vehicle, the message shift to park was displayed and the instrument cluster displayed that the transmission was in neutral(n). The contact was unable to turn off the vehicle. The contact was unable to park the vehicle successfully after several attempts. The contact drove back to his residence where he attempted to park the vehicle again. The vehicle registered that the gear shifter was in park(p) after several attempts. The vehicle was taken to the dealer where the shifter assembly was replaced under gmc technical service bulletin number: 19-na-206. Additionally, the contact stated that the failure occurred a second time. The contact was unable to turn off vehicle. The vehicle remained on until the battery was drained. The vehicle was then towed to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The contact stated that he was concerned for his family's safety as the repairs failed to fix the vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 13,000. |
| Category | Power Train:automatic Transmission:lever And Linkage:floor Shift |
| Date | Jun 27, 2022 |
| State | CA |
| Description | When I shift into park, the car does not recognize that the car is in park and the car will not turn off. I had this issue after only about 2 years of owning the brand new vehicle. I contacted general motors, and since my mileage was out of warranty limits they would not fix it. I took it to a dealer and had to fix it. Now about two years later I'm having the same issue. The car doesn't recognize that it is in shift and will not turn off fully. It is dangerous because the car won't fully shut off. And since it is an electronic issue there's nothing the driver can do to change it. Clearly it is faulty and something like this shouldn't have to be replaced twice in 4 years. The only people who have inspected it are the mechanics at the chevrolet dealership. |
| Category | Electrical System, Power Train |
| Date | Jun 16, 2022 |
| State | MI |
| Description | Attempted to park vehicle in level parking lot. Vehicle appeared to go into park. Driver information center indicated that vehicle was not in park and provided warning bells. When exiting the vehicle was providing warning more warning sounds and would not stop. Vehicle was in park, but would have run warnings until battery discharge. Tried cycling vehicle, contacted on-star and began troubleshooting with them. I was unable to resolve with them and gm support. Took to dealership and after troubleshooting was resolved by following steps in tsb 19-na-206 which was performed outside of any warranty coverage. |
| Category | Power Train |
| Date | Jun 08, 2022 |
| State | IL |
| Description | Front axle broke while driving on a busy highway, police and tow truck was called. Police blocked highway while I waited for the tow truck. Truck was towed to bill stasek chevrolet in wheeling il. Truck was serviced about three weeks prior at bill stasek chevrolet. No service lights were present at the time of incident. |
| Category | Power Train |
| Date | Jun 07, 2022 |
| State | NJ |
| Description | Transmission seems to be slipping causing the vehicle to jerk or stutter while accelerating. When accelerating the vehicle will stutter while trying to shift causing temporary loss of propulsion. While reversing and shifting into drive the vehicle may continue in reverse momentarily until the drive gear kicks in. The vehicle is going in for service next week. No lights, warnings or messages are on. There are tons of other complaints online about the same issue involving many different vehicles. The only real safety risk is when trying to merge onto a highway and temporarily losing acceleration. |
| Category | Engine |
| Date | Jun 03, 2022 |
| State | MI |
| Description | Rough starting engine, close to stall while idle and stopped on-road. Check engine light activated. 2016 and 2017 model years of chevrolet traverse vehicles were recalled for this exact issue. This condition was covered in: special coverage adjustment n192210240 evaporative emissions purge valve replacement. Our experience shows that this recall may not have covered the entirety of this issue. It is ironic that we experienced this exact same problem in a 2018 chevrolet traverse. The gm dealership charged us >0 to repair. The recall covering the immediately previous model year extended warranty and offered free replacement. I am reaching out to nhsta to make them aware of the issue with the purge valve in the 2018 model year traverse. I contacted gm and they were not able to help, other than stating the original recall did not cover 2018 model years. We believe that it should also cover the 2018 model year based on our experience. |
| Category | Engine And Engine Cooling:exhaust System |
| Date | Jun 01, 2022 |
| State | VA |
| Description | The exhaust manifold is cracked and leaking and the weld on the front exhaust pipe is broken. When using auto start the cabin fills with exhaust fume smell |
| Category | Power Train |
| Date | May 30, 2022 |
| State | IL |
| Description | When it shifts gears (especially I believe first and second gear around 18-19mph and then 27-30mph speed range) vehicle shuddering, shaking like it is driven in a bumpy road. When you accelerate it drives okay. It does the same thing always. There are no warning messages appear on the vehicle. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Apr 04, 2022 |
| State | PA |
| Description | I have a 2018 chevy traverse that has been running strange lately. The engine seems to run rough hesitating and stalls. Today 4/4/2022 my check engine light came on with code p0496. I turned off engine and attempted to start again. It made a horrible noise like it was struggling to start and the engine revel's up like the gas pedal was stuck out it wasn't. I immediately turned car off because it sounded like it was going to explode. I looked it up and seems that 2015-2017 chevy traverse has a recall for evaporative emissions purge valve replacement but my vin doesn't show it. My car was manufactured in 2017. Will this qualify to be fixed under recall? It's a cheap part and appears to be a simple fix, |
| Category | Engine, Power Train:automatic Transmission:gear Position Indication (prndl) |
| Date | Apr 01, 2022 |
| State | TX |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that while attempting to turn the vehicle off while parked, the vehicle failed to turn off. The contact stated that a message was displayed on the instrument panel to shift into park(p). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000. |
| Category | Power Train:automatic Transmission:park/neutral Start Interlock Switch, Unknown Or Other |
| Date | Mar 03, 2022 |
| State | MS |
| Description | Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 premier traverse with 50,000 miles. |
| Category | Power Train, Unknown Or Other |
| Date | Mar 01, 2022 |
| State | TX |
| Description | Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 redline traverse with 11,000 miles. I had to layover 0 and I purchased an extended warranty! |
| Category | Service Brakes |
| Date | Jan 21, 2022 |
| State | TX |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that while parked or stopped at a traffic light, after releasing the brake pedal the vehicle failed to move. The contact had to wait approximately twenty to thirty minutes and restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to nhtsa for assistance. The approximate failure mileage was 35,000. |
| Category | Power Train |
| Date | Jan 14, 2022 |
| State | FL |
| Description | Transmission fails at low speeds (school zones) reengages once stopped. Possible rear end collision due to defect. It's been happening since the vehicle was new and it's been repaired numerous times by the dealer to no avail |
| Category | Power Train |
| Date | Jan 10, 2022 |
| State | NC |
| Description | My 2018 chevy traverse started to have a "shift to park" issue at 49,000 miles. I can not turn the car off because the vehicle states that it is not in park. I have to sometimes literally sit in the vehicle for 10-15 minutes waiting for the car to agree that its in park. Very dangerous. Dealer says it is not covered under warranty at I have to pay for it out of pocket. |
| Category | Electrical System, Service Brakes |
| Date | Jan 09, 2022 |
| State | VA |
| Description | On january 9, 2022 I was unable to release the parking brake. When I turned the car on, an alert popped up saying “service parking brakeâ€. When I tried to release the parking brake, it would not release. It still made the sound as if it was trying to release but the parking brake was still engaged. I turned the car off and went back into my house for 10 minutes and then came out to try it again. Again, when I turned on the car, it said “service parking brakeâ€. I tried to disengage the parking brake and it wouldn't release. I pulled the button up as if I was setting the parking brake and pushed it down to release 3 times, with no change. On the 4th try, the parking brake disengaged. I received an email from onstar notifications informing me of the issue and directing me to take it to a service center. (pic of email attached) this component has not been inspected by anyone. I would be willing to make the vehicle available for inspection upon request. This issue compromises safety because I have to set my parking brake, as I park on an incline and my truck rolls back a little each time I put it in park, or release the parking brake. It would be dangerous to leave my truck parked without the parking brake, but I can't have my truck stuck with the parking brake on when I need to leave. |
| Category | Power Train |
| Date | Jan 05, 2022 |
| State | GA |
| Description | Even though the car was shifted to "park" there was an "action needed" message saying shift the car to park. The lights and radio stayed on as well as the warning bells indicating something needed attention. Even after repeatedly restarting the car and aggressively shaking the shift mechanism, I couldn't get the car to turn off. I wasn't able to lock the car doors. I went inside the grocery store and shopped. The car was still "on" when I returned. I was afraid I would run the battery down as everything was still on. I drove home (9-10 miles) and parked in the garage. After switching off the ignition (yellow light still on), I still got the action needed message and the radio, lights were still on. I went inside and returned 20 minutes later and the car was off. This is the fourth time I've had this problem. |
| Category | Electrical System, Power Train |
| Date | Dec 31, 2021 |
| State | MD |
| Description | Electrical ground problem affecting transmission control is evident by a shift to park warning that displays on the driver information center and prevents vehicle from being turned off. Gm has this problem so we'll documented that a tsb exists and is on file with nhtsa. The inability to turn off the vehicle when this is encountered is a significant safety issue. We paid out of pocket to have the fix recommended in the tsb applied to our vehicle. |
| Category | Electrical System, Forward Collision Avoidance: Warnings, Lane Departure: Warning |
| Date | Dec 15, 2021 |
| State | MI |
| Description | When driving on a right hand curve with traffic in the opposite direction lane, the forward collision warning system flashed a large red warning flash on the instrument panel near the speedometer. This was alarming and caused me to put on the brakes immediately, although there was no impending crash. This cause the cars behind me to take evasive action and apply their brakes in an emergency fashion and almost cause several collisions. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Electrical System, Power Train |
| Date | Dec 15, 2021 |
| State | MI |
| Description | Shift to park message displays on the driver information center (dic) when the vehicle has been shifted to park and the ignition has been turned to the off position. This causes alarm chimes to go off when door is opened and the battery to drain. |
| Category | Power Train |
| Date | Dec 08, 2021 |
| State | OH |
| Description | Vehicle does not turn off... Gives a "shift to park" notification even though the vehicle is in park. Play with the shifter and sometimes it will turn off. Restart engine and turn off again sometimes helps but usually has to be done multiple times. If left as is the issue will drain the battery. Cannot leave vehicle in this condition. Late for appointments. Reported issue to dealership on day the 36 mo. Warranty was up and they said not in and diagnosed. This is a known issue from multiple traverse owners yet the car was not in the shop and diagnosed. Issue began 2/27/21 and was reported to dealer 3/1/21 first available open time of dealership service department. The want 7. Xx to fix the problem... If the fix helps. |
| Category | Electrical System |
| Date | Oct 19, 2021 |
| State | TX |
| Description | When the vehicle is in park the “shift to park†error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen. |
| Category | Power Train |
| Date | Oct 12, 2021 |
| State | FL |
| Description | Car getting stuck in shift to park |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 11, 2021 |
| State | MD |
| Description | The car does not recognize when the vehicle is in park. It will ding an error at you so you are unable to leave your vehicle. This error will continue to go off until you can find a trick to shut the car down. I work downtown and need to park in a garage. I was left sitting with an alarm going off for several days while I searched for tricks on my phone to get the error to turn off. I am a single female and I was put at risk because my car would not turn off. I had to sit in the garage alone until I could find a way to be able to leave my car. |
| Category | Power Train |
| Date | Oct 11, 2021 |
| State | FL |
| Description | The " shift to park" notification activates even though the car is placed in park. The car will not turn off and continually beeps. The dealership is aware of this common problem and will fix it at my own cost within next 24 to 48 hrs. There is a previous service bulletin #bulletin no.: 18-na-297, date: december, 2018 that states this problem but I did not receive this notification as the only owner of this vehicle. Multiple complaints on-line re this problem. I am concerned that the vehicle may not be in park and could roll over someone or something |
| Category | Engine, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Sep 27, 2021 |
| State | TX |
| Description | Due to the ems recall it has caused the abs to malfunction went to two dealerships more than four times was told to pay in order to have my car fixed due to ems recall service provider: due to the ems recall it has caused the abs to malfunction per ems recall this can be fixed free of charge. I am being denied by both killeen and temple chevy dealerships. |
| Category | Exterior Lighting |
| Date | Sep 18, 2021 |
| State | FL |
| Description | Led tail lamp burned internally. There are no fuses in for any of these lamps in the owners manual. Dealership blamed the non functional light on water damage without having even investigated what was wrong. Chevy's own tsb states moisture normal(01-08-42-001l). I personally removed the lamp after the dealer asked over 0 to replace it, stating moisture damaged it. The dealer never inspected it. It's electronics are burnt! |
| Category | Electrical System |
| Date | Sep 04, 2021 |
| State | IL |
| Description | When the vehicle is in park the “shift to park†error comes up on the dash board and the car can not be turned off. This appears to be a common issue and a recall needs to happen. |
| Category | Electrical System |
| Date | Sep 01, 2021 |
| State | PA |
| Description | When my vehicle has been shifted into park (the transmission shifter shifted into p for park) and the engine has been turned off a "shift into park" warning message is displayed on the dashboard and a warning chime sounds. My vehicle's ignition remains on and the audio system does not shut off. The transmission shifter shows the p (park selection) p as red indicating the transmission is in park and the transmission shifter is locked in the park position. I must restart my vehicle and re-shift the transmission selector back into park multiple times before my vehicle turns the vehicle's ignition to off. |
| Category | Power Train |
| Date | Aug 25, 2021 |
| State | CA |
| Description | When I put the car in park sometimes I receive a message saying shift to park. It doesn't happen every time but sometimes if I flick the shifter it will clear the message. I had to pick up my grandchild who was sick at school and it took me 10 minutes to get it to clear. It's so annoying! |
| Category | Service Brakes |
| Date | Aug 23, 2021 |
| State | GA |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated that after leaving the dealer for maintenance work, there was an abnormal grinding noise coming from the brakes. The vehicle was taken back to the dealer twice where the failure was undetermined. The vehicle was not repaired. The vehicle was taken to an independent mechanic where they replaced the brakes however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. |
| Category | Unknown Or Other |
| Date | Aug 23, 2021 |
| State | FL |
| Description | When shifting the vehicle to park, the vehicle system says to shift to park and the message does not turn off even if you turn off the engine. |
| Category | Electrical System, Power Train |
| Date | Aug 20, 2021 |
| State | IN |
| Description | My vehicle will not always go in to park allowing the vehicle to move and not to be locked if it doesn't roll when “parkedâ€. Gm knows this is an issue and refuses to do anything to correct the issue. |
| Category | Service Brakes |
| Date | Aug 13, 2021 |
| State | MD |
| Description | Electric park brake malfuctions frequently. Park brake will not set or release properly which is dangerous and could allow vehicle to roll out of park on a hill. This problem is well documented online from other owners of 2018 chevy traverse but chevy had not formally addressed this problem. |
| Category | Power Train |
| Date | Jul 21, 2021 |
| State | WV |
| Description | 2018 chevy traverse with 39,145 miles. When placed in drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating shift to park when shifter is in park. Per gm, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into chevy dealership for assessment and repair, but told will have to pay just to look at it and will not be covered by warranty. Upon research, many complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by nhtsa: bulletin #19-na-206 september 2019 and 18-na-297 december, 2018. |
| Category | Engine |
| Date | Jul 20, 2021 |
| State | TX |
| Description | On june 29, 2021 unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under 0 to repair this. Service advisor at classic chevy in grapevine, tx commented that they had been seeing this problem which they diagnosed as internal shifter fault. (a c/s shift to park message comes on cluster is noted on the repair invoice.) this was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall? |
| Category | Engine |
| Date | Jul 13, 2021 |
| State | WI |
| Description | The contact owns a 2018 chevrolet traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop. |
| Category | Service Brakes |
| Date | Jul 13, 2021 |
| State | FL |
| Description | The vehicle randomly engages the electronic parking brake while driving. The only way to unlock the brake is to unplug the battery. Very dangerous when I'm high speed traffic. Please help. |
| Category | Unknown Or Other |
| Date | Jul 10, 2021 |
| State | FL |
| Description | Unk. Parking break will not engage and engine will not turn off. 30 mins riding around block and pulling in drive back and forth last night before it engaged. Four days now this has happened at store, dr appt. This is unacceptable defect. |
| Category | Unknown Or Other |
| Date | Jul 10, 2021 |
| State | NC |
| Description | After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) it is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected. |
| Category | Unknown Or Other |
| Date | Jul 01, 2021 |
| State | NC |
| Description | When I put the vehicle in park I get a message that says (shift to park) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (shift to park) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and gm needs to correct immediately. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | May 05, 2021 |
| State | FL |
| Description | When shifting into park and attempting to turn off the car, 80% of the time the vehicle would not register that the car was in park and allow the vehicle to turn off. It would alarm & charm with a message to "shift to park". This is a known manufacturing issues with the chevrolet traverse, gmc acadias, and possibly other models of chevy/gmc. This is a major safety concern as there is no way to know if the vehicle is truly in park and can leave you in scary situations when you cannot turn off the car. We have also been stranded with a dead battery because the "shift to park" chime and message drained the battery. Chevrolet has provided their dealerships with bulletins in how to add a jumper harness and add/replace a switch in the gear shift assembly to correct the issue, but refuse to take accountability. I have had multiple service advisors admit they have had to fix numerous gear shifters and that this is a known issue. A recall needs to be issued on this problem as it is a safety concern for anyone affected. Please address! I am including my receipt on the service I had to pay for to fix this problem. Also an example of one of the technical bulletins chevrolet has sent their service department. |
| Category | Engine, Power Train |
| Date | Apr 17, 2021 |
| State | PA |
| Description | Today driving around 35 to 40 mph. Car started to lose speed, engine light ,park brake light and dash read engine in reduced speed. Still not safe to drive. 3rd time this has happened and has been to dealership, service dept after each occurance. Not safe. |
| Category | Engine, Power Train |
| Date | Apr 14, 2021 |
| State | PA |
| Description | Driving down busy road at about 35 40 miles an hour. Vehicle began to slow down engine light park light started blinking. Drifted into parking lost. Then only engine light was showing. Next a message of engine reduce power was on display. Called dealership stated not to drive and had it towed in. Now no engine light is present. This is the 2nd time something like this has happened. Not safe at all. |
| Category | Fuel/propulsion System, Structure:body, Unknown Or Other |
| Date | Apr 06, 2021 |
| State | FL |
| Description | Dashboard pad stuffing came apart from windshield. Repaired and now this is third time it's replaced. I was not aware that extended warrenty doesn't pay for it. The first repair was warrenty . Repair defective 3rd time. Everytime it comes out they have to charge to remove dash board and replace. Safety hazard windshield loosen, can crack, leak, annoying rattle. Contact gmc to put recall safety in. Software update if you call dealer no recall was issued as required. Failed again. Pandemic keeps people from driving so didn't know problem and now warrenty up .. 10,000 miles on 2018. Jan 2021 3 years. Repaired third time now. Cost of approx 500. 00. Dealer stated recall on software and gmc issued it. Just said no recall issued aware of. This is dangerous to driver. Windshield loosen, can crack, shatter easier on impact, annoying rattle, and cost for each repaired new dashboard required. 395. 00 and tax and labor. Total 500. 00. |
| Category | Power Train |
| Date | Apr 04, 2021 |
| State | TX |
| Description | Once vehicle is shifted into park, a warning message (along with beeping) states it still needs to be shifted to park. Vehicle not acknowledging park mode when stationary. |
| Category | Suspension |
| Date | Mar 28, 2021 |
| State | NY |
| Description | At approximately 3 years old and 47k miles rear driver side sway bar link broke. |
| Category | Power Train, Visibility/wiper |
| Date | Mar 18, 2021 |
| State | CA |
| Description | 1. Windshield wipers stopped working while raining and 2. Now, the shifter is not working properly, when you shift into park you get an error message that the car is not in park and car will not turn off until you jiggle the shifter |
| Category | Unknown Or Other |
| Date | Feb 23, 2021 |
| State | FL |
| Description | The rear air vaporator exploded, resulting in loss of air/hot air blowing out on a relatively new car. |
| Category | Electrical System, Service Brakes, Unknown Or Other |
| Date | Feb 17, 2021 |
| State | OH |
| Description | Shortly after purchase, my car would not acknowledge being put in park. I would shift the control to park but would get warnings park was not engaged. I took it in for repair. Now I am getting a message to service parking brake. This seems to be a problem with this vehicle. I do not use the parking brake, so I can't understand why service is needed. Both problems were when car was in park. The 'service parking brake' warning stays on while driving. |
| Category | Power Train |
| Date | Feb 11, 2021 |
| State | PA |
| Description | When shifting from drive to park, after pressing the start/stop button to turn the vehicle off, the vehicle will not turn off and alert with dings and display a message to shift to park. It takes several attempts to get the vehicle to turn off. This continues to happen. |
| Category | Power Train |
| Date | Jan 25, 2021 |
| State | WI |
| Description | While driving 50 miles an hour in awd, the service engine light came on the d started flashing and the transmission seemed to disengage. There was a burning smell inside the cab. I pulled over and was able to get the vehicle the remaining 5 miles home. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jan 18, 2021 |
| State | PA |
| Description | We parked and exited the vehicle (turning it off) on a slight grade as we normally do in the front of our house on a public street. We awoke the next morning to discover that the vehicle had advanced or slid forward approximately 15' coming to rest against a telephone pole adjacent to our corner property. If the telephone pole was not in the path of the vehicle it would have crossed a side street and come to rest in our neighbors front yard. Upon viewing the vehicle after the drift forward, before entering the vehicle we could see that the vehicle was clearly in park and turned off. The vehicle has approximately 40,000 miles on it and has had (1) previous service by a dealer for transmission slippage from 1st to 2nd gear. |
| Category | Air Bags |
| Date | Jan 08, 2021 |
| State | NC |
| Description | Tl* the contact owned a 2018 chevrolet traverse. The contact stated while driving approximately 5 mph, the contact was struck on the driver side of the vehicle and was totaled; upon impact no air bags were deployed and onstar did not function. The vehicle was towed to billy beck towing and recovery (2455 highway 70 morehead city nc 28557 252-728-2571). A police report was filed. The contact was transported to the hospital for medical attention. The manufacturer has been informed of failure and the contact was awaiting a response. The failure mileage was approximately 71,887. *ln*jb |
| Category | Power Train |
| Date | Dec 14, 2020 |
| State | NC |
| Description | I have had two major issues. First is the whole "shift to park" message that you have to vigorously wiggle the transmission lever to get to go away so you may exit the vehicle. I have had it in the dealer for it once already and they said they replaced the wireing harness. This did nothing. I am the second owner and I had that done at about 35,000 miles but it never completely went away. Now I am at 50,000 miles and for the last few weeks I have been noticing terrible high pitch noise that sounds like bad road noise but its coming from the drive train. So far it has seemed to happen mostly around the 72 to 78 mph range on the hwy. As soon as you let off the gas the noise goes away but 50% of the time the noise comes back when you reapply the gas. Sometimes it takes drastically changing speed and then trying to get back to normal. My family and I travel a lot. That's why we got the traverse and otherwise have loved it! But I am so very scarred that my family will get stranded in busy and dangerous traffic. |
| Category | Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes |
| Date | Dec 07, 2020 |
| State | IL |
| Description | When applying the brakes the vehicle feels like gears are grinding and the car is breaking harder than I am applying pressure on the brake pedal, and I can feel the vehicle shuttering and grinding to a stop through the pedal. The vehicle does stop, but a warning then displays on the dash "brake assist activated". This warning displays everytime the brakes are used. Only have disabling the forward collision break assist does the vehicle then drive normal. This issue has occurred twice now once in town driving 30-40 miles an hour and another stopping coming up to a light at intersection. |
| Category | Power Train, Vehicle Speed Control |
| Date | Dec 01, 2020 |
| State | OK |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated the gear shifter failed to release from park into drive. Additionally, while driving 70-85 mph, the cruise control disengaged without warning. The vehicle was taken several times to wilson chevrolet (4850 w 6th ave, stillwater, ok 74074, (877) 526-5255) to be diagnosed. The contact was informed that the shift control assembly needed to be replaced. The vehicle was repaired however, the failure recurred. The contact was concerned that the failure may cause a crash. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 25,000. |
| Category | Seat Belts, Unknown Or Other |
| Date | Dec 01, 2020 |
| State | TX |
| Description | Shifter gave error that it was not in park. Had to have shifter replaced at my own cost because it was outside of the warranty. Also the seat belt on the driver's seat is faulty. |
| Category | Power Train |
| Date | Nov 29, 2020 |
| State | GA |
| Description | A 'shift to park' message appears after shift to park. Vehicle does not completely turn off. Dealer said is a common problem with this year and model. 44161 miles on car. |
| Category | Air Bags |
| Date | Nov 06, 2020 |
| State | FL |
| Description | On 9/16, I was involved in an accident which lead to my car being totaled from appx ,000 in damage. Traffic came to a stop on the interstate and I ended up rear ending a car which caused the following damage: engine was ripped from motor mounts and shoved into firewall, cracked engine block, whole front end of car was damaged including side fenders and drivers door unable to open smoothly, crushed a/c compressor, and many other items under the hood. (I have more pictures from the collision center upon request). With the severity of the damage, there is no doubt the airbags should have deployed. However, not a single airbag went off in this vehicle. I can provide estimates from the collision center with all items damaged along with pictures. I would have attached but size limits prevent me. I'm lucky I was not injured but someone else might not be as fortunate as myself. |
| Category | Power Train |
| Date | Nov 05, 2020 |
| State | WI |
| Description | Shift to park comes on when put in park. Won't turn off or dings when get out but everything is still powered and beeps at you when you try to get out. I took in and supposedly dealership fixed with a new harness but it still does it 2hours out of the shop. Not safe could roll backwards and kill someone. |
| Category | Power Train |
| Date | Oct 30, 2020 |
| State | OH |
| Description | We purchased this suv less than two years ago and at about 50k miles the transmission started shuttering while driving. Finally we were out and it was running fine then all of sudden the car would not go into gear,check engine light came on and we were stuck. Took directly to dealer after three weeks of no response from the local dealer nor chevrolet they finally said that they thought the valve body and torque converter were bad. We wish we never would have bought this vehicle. Chevrolet didn't seem to mind that their 2 year old vehicle had transmission problems. I have never owned anything other than gm vehicles and I promised them this would be my last and they didn't care. She told me well we are all entitled to make those decisions. |
| Category | Service Brakes |
| Date | Oct 26, 2020 |
| State | MI |
| Description | Reported brakes squeaking in december of 2019. Now both the front and rear brakes squeaking. Took it to the dealership 3 times now. They state it's noise, not a brake wear issue. Our neighbors also have a 2018 arcadia which does the same squeaking as ours both when you first start the vehicle or apply any traction such as going down the driveway, slow breaking or driving and brakes on a low mph speed. |
| Category | Electrical System |
| Date | Oct 07, 2020 |
| State | FL |
| Description | Bought 2018 new. Two days after driving off lot passenger seat melted electrical connection causing seat failure. Gm fixed four days later driver seat same thing. Week later headlight connection melted and had to be fixed spent a week in shop. Started claim at gm to take car back after a month of run around and stalling they offered me 0 in accessories and dropped the problem as it is all fixed under warranty. The diagnostic block under the dash melted so they couldn't use it and had to be replaced. Most recent the left brake light failed and it was because the connection melted and the light had to be replaced. A week after that I was driving on i75 and heard an explosion and the right brake light was blown out of the car. I took it to the dealer and he connection was melted and the car has been in the shop since 29 sept 20 and today is 7 oct20 the car has only 21700 miles on it. I have again called gm and started again that this electrical problem is dangerous as those lights are led low voltage so what is causing this surge of high voltage and no answer. All repair records are at the dealer and this is not normal to have 6 electrical issues in two years but gm has decided to look the other way. It's been a week since calling gm and I have not gotten this resolved as yet. |
| Category | Power Train, Seat Belts |
| Date | Oct 07, 2020 |
| State | PA |
| Description | Chevy states open recall n192223110 and n192266190 |
| Category | Power Train |
| Date | Oct 02, 2020 |
| State | KS |
| Description | We experienced issues with being able to shift into park when stationary in various locations (ie grocery store, driveway, garage, parking lot at school/work several locations). We had to repeatedly shift into a gear either reverse or drive several times on each occurrence, as you could not turn the vehicle off. This seems to be a severe safety issue as frustration with not being able to place the vehicle in park and selecting a gear repeatedly. One can sometimes step on the accelerator resulting in a learch forward or backward depending upon the gear selected. Not being able to switch the vehicle off creates additional issues when the vehicle is garaged with exhaust emissions. We did not allow grand children out of the vehicle until the shift to park issue disappeared. Not knowing what the vehicle's selector was positoned in. Next was the service repair as it resulted in a shifter replacement and was claimed not to be covered under the drivetrain warranty and repairs resulted in a 6. 54 bill. It seems funny the service tech writers knew what was being described even before completing the description of the issue. Their comment was shift to park warning. The service tech mentioned there were a couple repair service bulletins that mentioned a easy fix and the other a shifter replacement. Ours being the later of the two. The service techs also mentioned this is prevalent in some other models. This issue it would seem is an unfortunate accident waiting to occur! This occured several times prior to repair on 08/12/2020 I have the repair work order available. It shows my name, address, phone number, and email address on it so I will not be able to upload a copy. |
| Category | Fuel/propulsion System |
| Date | Sep 12, 2020 |
| State | FL |
| Description | This is a recurring issue: today while I was driving my vehicle on us 98 in gulf breeze, fl I made a left hand u-turn in a 45 mph zone and the vehicle suffered severe fuel starvation. I started the u-turn out of a complete stop. Even with the accelerator pedal floored it took the vehicle over three seconds to recover. This happened with over 3/4 of a tank of fuel. Luckily, I gave myself plenty of space with approaching traffic and I had a left hand turn lane to use or else I would have been in an accident. This issue has only occurred when committing u-turns. The vehicle gave no indications to any problems. I have brought this issue up with the dealership where I bought this vehicle and either they can't duplicate it or gm is not going to fix this problem until there is a lethal accident. |
| Category | Power Train |
| Date | Sep 09, 2020 |
| State | MS |
| Description | Transmission shudders when accelerating. Have been to dealer and they have reset computer and after about 800 it starts back. Took back to dealer they changed fluid and reset computer. After 800 miles it did it again, took back to dealer and they reset computer and we drove it for an hour with no shudder. After 800 again it did it again. Service manager acknowledges they have trouble but chev has no fix yet. Its in the truck too he said. It has 51,000 miles now and still shuddering... It still under warranty but they cant fixt it because they don't know what else to do. |
| Category | Unknown Or Other |
| Date | Sep 09, 2020 |
| State | FL |
| Description | My car when placed in park shows by the shifter it's in park and on the dash but when I go to turn car off says put car in park. I then have to put in another gear and try again. This can take up to 2-3 times before it works. If not paying attention you can leave your car not knowing it's on but not running. I've contacted dealership I purchased from and they said there are cars newer than mine with same issue. I've contacted corporate and they said they've received complaints. My car is over warranty by mileage but my car only being 2 years old I find this very unsatisfactory and unsafe! |
| Category | Power Train |
| Date | Sep 05, 2020 |
| State | FL |
| Description | While attempting to turn off the vehicle after driving, a notification saying "shift to park" is displayed on the dash even though the vehicle is confirmed to be stationary in park. This issue causes the car to remain running, which if unbeknownst to the driver, closes their vehicle in a garage while thinking they shut their car off, could cause carbon monoxide poisoning inside their home. |
| Category | Power Train |
| Date | Jul 24, 2020 |
| State | TN |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated that after shifting the vehicle into park, the gear shift indicator failed to show the vehicle in park. The contact stated that several attempts were needed to have the gear shift indicator indicate that the vehicle was in park before the contact was able to turn the vehicle off. Jim keras chevrolet 2000 covington pike, memphis, tn 38128, 901-387-2000, was contacted and informed of the failure. The contact was informed that there was a 0 diagnostic fee. Upon investigation, the contact became aware that the failure could be caused by the gear shift harness or the gear shift assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 36,700. |
| Category | Power Train |
| Date | Jun 26, 2020 |
| State | CO |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated that the gear shifter assembly failed. Shift to park was displayed on the instrument panel. The contact stated that the vehicle failed to recognize the gear shifter in park and failed to turn off due to the failure. The vehicle was taken to medved chevrolet (11001 w interstate 70 frontage rd n, wheat ridge, co 80033), and it was diagnosed and stated that the gear shifter assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 52,000. *dt*jb |
| Category | Power Train |
| Date | Jun 24, 2020 |
| State | TX |
| Description | Oct 2019 had gear shift harness replaced because shift to park was showing up and vehicle wouldn't turn off or lock. The same thing happened again in dec 2019 and I had to have the shifter replaced. June 10 2020, vehicle stopped crossing a main road and it wouldn't move forwards or backwards. Had to let vehicle roll backwards to a semi safe spot out of traffic. Police had to be called because there is a lot of traffic in this area and I couldn't get the vehicle off the road. Vehicle towed to dealership and they said the transmission needs to replaced. They said there aren't any parts available to fix it due to gm being closed due to covid. I only have 21,000 miles on the vehicle and have had it for 2 years and 3 months. I don't have paperwork from the dealership and a police report wasn't filed because they only provided their vehicle for safety concerns. *tr |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Jun 19, 2020 |
| State | NY |
| Description | Auto will not shut off when put in park. Message indicates 'put in park'. Tried several times. Engine will go off, electronics stay on. Would drain battery if left on. Also, bluetooth continues to disconnect. Brakes squeak constantly, from the time it was driven off the lot. Car stutters when you attempt to accelerate. Car has been to dealer many times, supposedly 'fixed'. I was told to try higher octane gas. This should not be necessary. Electrical problems are increasing. We have purchased several chevrolets, this is the absolute worst vehicle as far as problems which, after 2-1/2 years, have not been repaired. Why is there not a recall??? Car is currently at the dealer, again. *tr |
| Category | Electrical System, Power Train |
| Date | Jun 16, 2020 |
| State | NY |
| Description | I had purchase a 2018 chevy traverse from curry chevrolet in the same year, I notice a little slipping with a little jerking sometimes a few months later and the shift to park was acting up. I called curry and asked them is there any problems or recalls with this model, service dept said no, then I had called a deferent dealership they said the same, and I had call curry about three times regarding my this problem, so I kept checking my vin# on chevy . Com nothing comes up. So I went on line to find out I wasn't alone regarding these problems even with later models. Then I called customer care twice to make sure the info I was giving was the same, I had explained my problems with them, she said there are no recalls under my vin# at this time, I went over my warranty with both customer reps, both were accurate that my vehicle is still covered. I also received info there is a bulletin out #18-na-121. I am hoping there wont be any problems correcting these issues, I am prepared for a fight getting a lawyer and going to many news stations, I don't understand why would you put a defective part not only in my model but others with out solving the problems first according to other owners that had posted the same problems with the powertrain. I am truly disappointed with chevrolet, and to think I left ford & dodge. *tr |
| Category | Power Train |
| Date | Jun 08, 2020 |
| State | GA |
| Description | When placing car in park, error message comes on and says place car in park. Car remains running and won't shut off. *tr |
| Category | Structure:body |
| Date | Jun 03, 2020 |
| State | NC |
| Description | Dual sunroof/moonroof defect with a leak to the headliner. *tr |
| Category | Electrical System, Electronic Stability Control, Steering |
| Date | May 18, 2020 |
| State | MI |
| Description | Power steering failed on vehicle while in motion. Electric power steering module failed causing extreme difficulty getting the vehicle parked. Steering rack had to be replaced and computer re-programmed. Vehicle is back at the dealer with a similar trouble code for a follow up to the original repair. It took gm over 4 months to get the replacement part making us drive our vehicle with a faulty steering rack never once providing a loaner vehicle or buyback opportunity. *tr |
| Category | Service Brakes |
| Date | May 18, 2020 |
| State | MI |
| Description | Vehicle brake system failed allowing the pedal to travel to the floor. Only a small about of rear brake pressure allowed the vehicle to stop. Issue was discovered to be a failed master cylinder leaking all brake fluid into the brake booster, sucking in air causing brake failure. Had the car not been moving very slow when this occurred, there would have been a serious accident. Vehicle only hs 39k miles. I am being made to pay for repairs out of pocket. Working with gm to understand if they are willing to pay for a brake failure on a almost new vehicle. *tr |
| Category | Service Brakes |
| Date | Apr 27, 2020 |
| State | IL |
| Description | When driving, the brake warning light came on saying " reduced braking power---get service immediately. Safety concern. I took car into the dealer. They diagnosed that the master cylinder seal had failed and that brake fluid was leaking from the master cylinder into the brake booster. Dealer says it is not covered by warranty. I can't believe because of the low milage and significant safety concern that this repair would not be covered. |
| Category | Structure:body |
| Date | Apr 18, 2020 |
| State | FL |
| Description | This is not to report an incident but more of a concern with the roof structure of my 2018 chevrolet traverse premium. On multiple occasions while washing the roof of my suv I noticed the sheet metal flexing across the center midline of the roof from the liftgate all the way to the windshield. Luckily, I do not have a sunroof on my vehicle. The amount of pressure I exert while scrubbing the roof of the car is less that 20 lbs per square inch. I tried capturing this on camera but the images keep coming up blurry. *tr |
| Category | Seat Belts |
| Date | Apr 15, 2020 |
| State | GA |
| Description | The seatbelt behind the passenger side will not work. It will not extend to buckle it. I have taken it to the dealership three different times. They have attempted to repair it and replace all the parts, however it still will not work. The vehicle does not have 30k miles and gm refuses to help. *tr |
| Category | Power Train |
| Date | Apr 14, 2020 |
| State | AR |
| Description | When putting the transmission in park the cars computer says it is not in park. (shift to park) comes on the screen and the cars systems stay on. *tr |
| Category | Electrical System, Electronic Stability Control |
| Date | Mar 26, 2020 |
| State | MD |
| Description | When you put the car in park and go to shift it off the car doesn't senses that it's parked. Will not shut off completely and can't lock or arm car. Restarted car several times and still signals the car is not in park. *tr |
| Category | Power Train |
| Date | Mar 16, 2020 |
| State | TN |
| Description | When putting the transmission in park the cars computer says it is not in park (shift to park) comes on the screen and all the cars systems stay on. They attempted to fix under warranty but still has a problem and now they want me to pay for it. |
| Category | Power Train |
| Date | Mar 15, 2020 |
| State | MI |
| Description | My car would only stop running when at red lights I'd have to shut off and restart.. Jerking transmission all the time then while driving expressway the transmission car stopped while I was going 65 shut down I barely could get over most frightening experience ever. I'm scared to drive this vehicle dealership cannot get me out of lease without paying more money for another car. |
| Category | Engine, Visibility/wiper, Wheels |
| Date | Mar 05, 2020 |
| State | FL |
| Description | Purchased a year ago in fl. My windshield came loose twice already where you can see the padding in the dashboard area again. The tire on driver side has to have air in it several times after driving about 20 mins. Pressure keeps reading at 26 and alarm going off with the problem. Husband refills and three days later I move the vehicle and it happens again. Windshield you can hear air leaking from it. Several times when I started my car it had a weird engine noise loud acceleration even when sitting in my driveway. I read no recalls but possible class action pending if you refuse to fix the vehicles. I will be over 36 months before my car reaches 30k miles. I drive to and from doctors, grocery shopping. Casual driving. |
| Category | Service Brakes |
| Date | Feb 27, 2020 |
| State | LA |
| Description | Parking brake wouldn't release. Service parking brake light on. I had parked on a slight hill. After about two hours, I started my vehicle, pressed the button, shifted to reverse, and the vehicle wouldn't move. Odd! I looked at the cluster and noticed the 'park' flashing and the service parking break light on. I tried shifting in and out of park to drive or reverse multiple times and each time pushing the button. No luck. I left my vehicle at the location since it was late and safe. The next morning before having it towed, I tried once more to push the parking brake button and it successfully disengaged the parking brake and the service light cleared itself. I noticed on a forum that 2018 traverses have this issue and disconnecting the battery or letting it sit for a few hours sometimes resolves this recurring issue but never fixes it. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 24, 2020 |
| State | MD |
| Description | Shift to park error message while the vehicle is in park. This prevents turning the vechicle off, locking the doors, etc. This problem has been well documented on several thousand vehicles. However, gm has only quietly fixed problem case by case and will not cover under power train warranty. A national recall should be issued asap to fix and replace the shifter. Poses a safety issue as well since it involves a faulty gear shifter. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Feb 03, 2020 |
| State | FL |
| Description | 3 rd time repair sunroof -leaking issue 3rd time repair transmission- telling me to put car in drive when the vehicle is in drive. Turned vehicle off restarted -accelerated on its on when vehicle in drive. Electrical passenger window starting not to go down must hit button several times. This is happening daily now. Right front making a awful sound 2nd time brought in for repair. Radio-and xm not working- bluetooth not connecting. This traverse has been a big disappointment. Always something wrong now electrical stuff.. |
| Category | Electrical System, Electronic Stability Control, Service Brakes |
| Date | Feb 03, 2020 |
| State | NJ |
| Description | export version only. Country: colombia. 1. Shitf to park. When you park the vehicle ask you to put it in park and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts 2. Service stabilitrack. In many and ramdom ocacions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet 3. Fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Delaer has updated software in order to remedy this issue. 4. Locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work any more. Dealer looking into this issue. 5. Electric parking brake. The electric parking brake activated it self while driving in traffic. Heavy traffic situation 5 mph and the e. Brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and surprise!!! It was fixed. Magic. The e brake was off and the vehicle was free. While this was going on the e brake light (red) was on, and service parking brake light (amber) was flasing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the third time this happened. Once at my house about six months ago but it took about 1 minute and it fix it self so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed. |
| Category | Power Train |
| Date | Jan 29, 2020 |
| State | GA |
| Description | When can goes in park and I turn the car off a warning message tells me the car is not in park and won't shut down. I have to turn the car back on drive or reverse and attempt again. This has happened 5 times in two days. I have this as a video. |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 26, 2020 |
| State | NJ |
| Description | For the past several months we have been having difficulty turning off the engine, with an error warning us to 'shift to park', when it is already in park position. This renders the driver unable to turn off the vehicle and will lead to battery drain. We brought the vehicle once again to lucas chevrolet service department on december 31st to fix this and were made aware that this is a known problem, not yet at the recall level. It has now been a month since the service department ordered the part needed to make the repair, assuming they even know what that is. This is absolutely unacceptable considering we were told the part would be delivered in just a few days. |
| Category | Seat Belts, Service Brakes |
| Date | Jan 24, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated that without the drivers seat belt securely latched, the hill ascent and descent function became inoperable. The contact that while the vehicle was on an incline, the hill descent feature failed and the vehicle rolled backwards and stalled. The vehicle was taken to wentworth motors dealer, (139 franklin st, dansville, ny 14437, (585) 204-0905) and it was confirmed that the feature would be disengaged if the seat belt was not securely fastened. The technician informed the contact that there was no fix for the failure however, to prevent the failure the seat belt should be worn at all times. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 21,958. |
| Category | Unknown Or Other |
| Date | Jan 22, 2020 |
| State | MO |
| Description | The vehicle regularly will not shut off due to the shifter sensor indicating it is not in park. This has affected the ability to lock the vehicle, affects the battery level, and also has been reported to cause instances where the vehicle operates as if it is in neutral instead of park... Allowing it to roll although shifter is in park. Upon calling chevy, this is only covered under their bumper to bumper warranty which is up in 36,000 miles or 3 years. This issue most commonly occurs before the powertrain warranty expires, yet is not included in the powertrain warranty. The shifter must be replaced due to this sensor failure and is at the owner's expense. According to the chevy dealership this is a very common problem that they are not being held accountable for. I would like to see action taken to address this including and not limited to a recall of the part which is clearly faulty, or that it be covered in their powertrain warranty being that the powertrain does not operate without the shifter-it's impossible. |
| Category | Steering |
| Date | Jan 19, 2020 |
| State | CA |
| Description | I started my car and it felt weird and made a strange noise. An error message cande on saying 'steering assist is reduced, drive with care. I drove a few blocks and the message remained on until I returned to my home. My backseat reminder alarm also does not work anymore. My car is a 2018 chevy traverse |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jan 16, 2020 |
| State | WI |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated that while the driver was driving, the vehicle failed to accelerate and a noise was coming from the accelerator pedal when it was depressed. The driver attempted to coast to the side of the road depressing the brake pedal but the brakes seized. The driver stayed to the side until the vehicle come to a complete stop. The contact powered off the engine. The vehicle was restarted and was able to drive as normal. The vehicle was later taken to gandrud chevrolet dealer, (919 auto plaza dr, green bay wi 54302, (920) 309-5444) where the vehicle was repaired but the repairs were unknown. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 32,000. |
| Category | Power Train |
| Date | Jan 07, 2020 |
| State | FL |
| Description | Transmission slipping through first and fourth gears, car slow respond, jerking, shudder. Afraid to drive car- because safety issue vehicle-will say put car in drive. When the vehicle is in drive. Vehicle will not go in auto stopped mode. Vehicle roars -to the right when driving right front bad. The dealer told me there is an internal recall on the transmission-they are aware of the issues. They are not making it public-they are just repairing as customers bring them in with complaints. |
| Category | Unknown Or Other |
| Date | Jan 07, 2020 |
| State | MI |
| Description | Shift to park notification when car is park. Other forums with same model traverse is having the same issues. |
| Category | Unknown Or Other |
| Date | Jan 06, 2020 |
| State | TX |
| Description | Driving down highway and all of the sudden a loud pop noise like a shotgun hit my sunroof, followed with crackling noise that immediately told me that underneath the shade that thankfully acted as a protection to me as I was driving was a my sunroof that for no apparent reason exploded. This has to be a recall of some kind! So scary! |
| Category | Power Train |
| Date | Jan 03, 2020 |
| State | CA |
| Description | We were traveling on vacation and were 2. 5 hrs away from home at this time. We stopped to put gas. When we exit the gas station to enter enter the street (before entering the fwy), there was a loud grinding noise and we lost control of the vehicle. We were able to steer to the side of the road without being able to apply any gear change. The car was still on, but we were not able to accelerate the car. None of the gears were functioning, including, parking, drive, and reverse. We were left up hill and it was scary because even when the car was placed on parking, it was going downhill. Without placing the break on the car, the car would just keeping rolling down. We were lucky that the traffic was slow so we were able to guide the park down hill where the land was completely flat. My 2018 car was towed to the dealer and the service department stated the cause of this incident was a broken axle!! I drive my 3 y. O. To school almost every day and I drive on the fwy to go to school about 4 times a week. This malfunction could have caused our and others lives. My car is supposed to be ready on monday, but I am scared to drive it again. |
| Category | Electrical System, Power Train |
| Date | Jan 02, 2020 |
| State | AZ |
| Description | First issue is, when you stop driving the traverse, place it in park and hit the button to turn off the engine, it will shut off the engine but not the electronics. The car displays "action required shift to park" even though it is already in park with the red p lit up. You cannot turn off the vehicle until you repeatedly start the vehicle, place it in drive then back to park. Eventually it will work correctly. Vehicle will not lock when this happens. This now happens every time I try to turn off the vehicle. I am just out of warranty and dealership says I need to replace the entire steering column as the recommended fix from manufacturer did not work. All of which are out of pocket expenses despite this being a well known issue. Also, vehicle will randomly have a long delay before the vehicle shifts in gear. You shift to d and hit the gas and the engine revs like it is in neutral and eventually it will finally start to go. This delay with engine revving also happens randomly when at a stop and accelerating through intersections and I have had a few near misses of almost being hit because of this! This second issue only seems to happen when going from a stop. |
| Category | Electrical System, Power Train |
| Date | Dec 10, 2019 |
| State | CA |
| Description | I was stopped at an intersection and the transmission did not allow the vehicle to move forward, it appeared to disengage even though the shifter and dash icon were set in "drive" mode. There is also an alarm sounding when I shut the vehicle motor off and the dash screen reads "shift to park". I found that I need to restart the vehicle and shift out and back in to "park" in order for this alarm to shut off. It appears there is a bad connection between the computer and the transmission or visa versa. Gm has already issued several tsbs related to this vehicle as you might be aware. |
| Category | Power Train |
| Date | Dec 04, 2019 |
| State | GA |
| Description | I have started getting the error message shift to park when the vehicle is in the park mode. It is not possible to shut off the vehicle off while the error is present the issue occurs on all surfaces (flat and sloped surfaces ). The issue is happening more frequently and after research appears to be a well documented problem on this vehicle. |
| Category | Power Train |
| Date | Nov 25, 2019 |
| State | FL |
| Description | Transmission - will not engage into drive. When you try to accelerate transmission shutter, jerking, will not engage properly. You can feel it now until speeds of 55 mph. Sitting a stop light. The vehicle will engage speed on its own. Sometimes in the morning start will not engage. Stop engine goes to auto-stop. On dash start engine. Major problems. Already had ecm reprogrammed several times. |
| Category | Power Train |
| Date | Nov 24, 2019 |
| State | SC |
| Description | Started getting a "shift to park" message when trying to shut off the vehicle, even tough the gear shifter showed being in park. When this occurred, the motor would turn off, but the electronics in the car would remain on. Keep in mind that this vehicle uses a smart key with push button ignition and door locks. If the battery goes dead, you have to break into the vehicle. A quick google search showed this to be a common problem in the traverse. The shop foreman at the local dealership confirmed this to be a common issue. The gear shifter (also electric) had failed and had to be replaced by chevrolet. |
| Category | Electrical System, Engine |
| Date | Nov 22, 2019 |
| State | IN |
| Description | On october 1, 2018 I purchased a new traverse from kelley chevrolet of fort wayne indiana. My question is can the auto stop on my new 2018 chevrolet traverse be disabled. I just had a close call involving the auto stop. I was in branson mo on vacation and this place is built on hills and more hills. I had come to a stop on a hillside and the car went to auto stop. When I lifted my foot on the brake so auto stop would not be engaged the engine stopped. I had no brakes or steering of the vehicle and it started rolling backward ' thank goodness there were no cars behind me. The vehicle was rolling toward a very steep hill on the side of the road and with no brakes I could not stop. Instead I pulled hard on the steering wheel and got it crosswise stopped in the middle of the road. It took me several times before I could get the engine started. Auto stop is a pain in the butt and this scared the dickens out of me. Can it be reprogrammed to not work? |
| Category | Electronic Stability Control, Suspension, Visibility/wiper |
| Date | Nov 16, 2019 |
| State | TX |
| Description | Many issues from the day that I bought the vehicle. 1) noticed front windshield and or driver side window having lots of air noise coming in and wind can be heard as im driving. 2) the auto start does not function correctly when going turns off and about to drive off it tumbles/shakes. 3) hearing a noise on the driver side front part of the vehicle that can be heard on the inside as im driving. Sort of a knocking rattling sound. |
| Category | Seat Belts |
| Date | Nov 15, 2019 |
| State | MI |
| Description | Attempted to put seat belt on. Won't latch therefore doesn't stay on. Car was stationary at time first attempted to use the seat belt, was in motion when made several other attempts. Interior locking mechanism must be broken/defective. |
| Category | Unknown Or Other |
| Date | Nov 04, 2019 |
| State | MD |
| Description | My 2018 chevy traverse have an issue going in park every time I put it in park the dash indicates shift to park and I can't turn the vehicle ignition off I contact the dealer and they said there is an issue with the shifter that they'll replace it this problem is really annoying and I have to sit there and play with the shifter until it goes off. This is a know issue and a recall needs to be done. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Oct 29, 2019 |
| State | MI |
| Description | Vehicle was stopped on a steep city street behind another vehicle turning left. Vehicle went to move forward and turn left and it shut off and rolled backwards down the steep hill. Wheel could not be turned, brakes could not be pressed, when gas was pressed it did not go forward, it rolled backwards it was like it shut off after being in auto stop mode. Parking brake assist came on automatically and vehicle rolled into a cement pole. Vehicle was able to be restarted. Parking brake would not release. Had to shut off vehicle, restart and tried to release parking brake 5 more times before it released. This vehicle often rolls backwards after being in auto stop mode and the gas needs to be pushed hard in order for it to go forward. This vehicle feels like it slows down when pressing the gas at times and you need to push the gas pedal harder. The brakes squeak often when wet and cold and sometimes when starting the vehicle the brake will not allow you to push it down, you have to push it several times, let up and push it again before the vehicle will start. |
| Category | Unknown Or Other |
| Date | Oct 29, 2019 |
| State | MI |
| Description | After 3 months of having my new vehicle, my ac would blow hot air. I contacted the dealer brought it in and was told there was nothing wrong with the ac. Waited about another month and it still was blowing hot air. I brought it to a different dealer and was told about issues with the ac and sure enough it had to be repaired. |
| Category | Unknown Or Other |
| Date | Oct 29, 2019 |
| State | MI |
| Description | Received my vehicle drove it to a parking lot. When I came out to start it, it would not start. Called dealership and had to get it towed to the dealership, due to key fob's not working properly with vehicle. The key fobs were being reprogrammed with the vehicle, we waited 3 hours to find they could not be reprogrammed and had to order new ones. We were sent home with a loaner and waited another week to receive our vehicle. Sometimes when in vehicle it will beep for no reason like it does when the doors close and keys are left in it. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Oct 23, 2019 |
| State | OH |
| Description | 2018 chevy traverse when decelerating around speeds under 35mph city driving the vehicle will randomly rev up and the rpm will go up to 4000 or 5000 rpm, this also happens while braking. Sometimes the car will jerk forward as if it was going to accelerate and other times it just stays at a high rpm for 5 seconds or less until I either come to a complete stop or try to accelerate and it does not respond. The engine sounds like it is in neutral and the accelerator is being held down. It also does not respond to the gas pedal when it is reving like this, and if I try to accelerate the car will eventually kick into gear and lunge forward. Took it to the dealer withing the first few months of owning it and they could not replicate the issue and said the computer did not return any issue. This problem comes and goes since I bought the car brand new in 2018 and concerns me, because it feels as if the car is accelerating on its own and may cause me to crash. |
| Category | Power Train |
| Date | Oct 23, 2019 |
| State | TX |
| Description | When turning off car and have gear on park light appears with "shift to park" and light will not turn off. |
| Category | Power Train |
| Date | Oct 22, 2019 |
| State | LA |
| Description | Several instances have occurred when I have put the vehicle in park and attempted to turn the vehicle off I received a message "shift to park", even though the vehicle is already in park. When this occurs, it will not allow me to turn the vehicle off. It will take several minutes of shifting the vehicle from drive to park before it will register the park position. |
| Category | Unknown Or Other |
| Date | Oct 11, 2019 |
| State | MI |
| Description | October 11, 2019 - when going to turn vehicle off I get an alert to put vehicle in park on console even though vehicle is already in park. Has bee doing this for 1 week. Jiggling shifter sometimes works. Sometimes necessary to restart vehicle and move forward and back. Appears there are multiple other reports of this but no recall as of yet. |
| Category | Power Train |
| Date | Oct 03, 2019 |
| State | TX |
| Description | When I shut off my car it says to shift into park regardless of the fact that it is and won't shut off for a while I think the shifter has a defective problem |
| Category | Electrical System, Unknown Or Other |
| Date | Sep 28, 2019 |
| State | NY |
| Description | When I attempt to turn my vehicle off, I get a message on the screen that says to put the car in park. I verified that the car is in park and the screen reads that it is. The message continues, and the vehicle will not allow me to shut anything off or lock the vehicle. The vehicle just continues to chime. The only recourse is to disconnect the battery. But then, I cannot lock the vehicle. I have included a picture of the screen to show what I am seeing. I have seen several issues online regarding gm vehicles with this issue. I was told by the dealership, who has left me stranded without a car, that they have seen this but there are not enough issues out there to warrant a recall. It would seem to me that this is a safety issue that should require immediate attention. |
| Category | Power Train |
| Date | Sep 25, 2019 |
| State | PA |
| Description | The vehicle auto-stopped at a stop sign. When it restarted and I made a right turn out of my neighborhood, the vehicle would not accelerate, it would only lurch. It lurched as if someone was punching the gas pedal quite aggressively. The vehicle's engine light eventually illuminated. The car had to be towed. At this time there is a service bulletin for this issue (from february 2018) but no known repair. |
| Category | Electronic Stability Control, Forward Collision Avoidance |
| Date | Sep 24, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While driving various speeds, the forward alert system became inoperable and failed to beep when a vehicle was in view. There were no warning indicators illuminated. The vehicle was taken to moran chevrolet clinton twp (35500 gratiot ave, clinton twp, mi 48035, (866) 774-3206) who stated that the vehicle was working as designed and the feature would be activated by speed. The manufacturer was not contacted. The failure mileage was 4,000.*pm*jb |
| Category | Engine, Power Train |
| Date | Sep 19, 2019 |
| State | PA |
| Description | The car does not register when the car is in park after I turn it off. It reads 'shift to park' and I have to spend several minutes jiggling the shifter or restarting the car and going through different gears. It is a very big inconvenience. I took it to the repair shop as it started right after the warranty ran out. They said either the shifter needs to be replaced or the gearbox via a conversation they had with someone they had at chevy. They were told chevy and gmc are aware of it being a problem but it's not on a recall level yet. |
| Category | Power Train |
| Date | Sep 18, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While attempting to park the vehicle, the gear shifter failed to shift into gear and the "shift to park" message was displayed. The vehicle was taken to camino real chevrolet (2401 s atlantic blvd, monterey park, ca 91754, (323) 264-3050) where it was diagnosed that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 9. The vin was unknown. |
| Category | Unknown Or Other |
| Date | Sep 17, 2019 |
| State | PA |
| Description | When parking shift into park and car says to" shift into park", and will not turn off. Takes multiple shifts to get car to recognize it already is in park. This has done this for weeks, not just on date listed below. Still under warrantee and they charged us to fix it on 09/16/2019. Heading to dealer ship 09/17/2019 to fight for money back. |
| Category | Electrical System |
| Date | Sep 16, 2019 |
| State | IL |
| Description | Multiple instances have occurred where entertainment system and other areas of dash randomly shutdown while driving. Music can not be played, turn signal sounds are no longer heard, and voice operations do not work. Turning car on and off does not solve problem, however after sitting over night seems to work normal. Most recent two instances happened september 14th, 2019 and september 8th, 2019 so just a week apart. |
| Category | Engine, Service Brakes |
| Date | Sep 10, 2019 |
| State | GA |
| Description | 2018 chevy traverse. Consumer writes in regards to various defects with vehicle. *ld the consumer stated the autostop became inoperable, a popping sound was heard on the passenger side, parking would not release, and the low engine oil light illuminated. The consumer also stated the radio would not work properly, the rear brake calipers locked up, the gear would not shift into park, the windows inadvertently roll down while the vehicle was off and the dashboard was broken. *js |
| Category | Power Train, Unknown Or Other |
| Date | Sep 06, 2019 |
| State | AE |
| Description | Takata recall my 2018 chevrolet 3lt awd traverse that was purchased in march 2018 and with only 15k miles does not recognize that it is in park when placed in park. When the engine is shut off, an alert pops up telling us to shift to park and will not fully shut down. We then have to wiggle and move the shift gear into different gears to attempt to get it to accept the fact that it is in park. Most times it takes 10 minutes or more to shut it down. This happens everytime the traverse is driven. I have been stranded with my kids because of it not shutting down. We were told that we need a new shift gear assembly. |
| Category | Engine |
| Date | Aug 18, 2019 |
| State | IN |
| Description | I have had issues with my 2018 traverse since december. The problem started around 9,000 miles. I took my vehicle into the dealership and they could not duplicate the issue. I would put the vehicle in drive and the "d" light would blink but the car would not move. In march after several trips to the dealership they finally repaired the vehicle. They removed the transmission and replaced a sensor. The vehicle did not have any issues until july 23rd when driving on a city road the car got stuck in first gear. I was pushing the gas pedal and the car would not go over 20 mph. I took the vehicle in and they replaced the tcm and solenoid sensor. I picked up the vehicle on 8/8 only to return on 8/15 when the car stalled and jerked while I was driving. On 8/16 I spoke with the dealership who informed me chevrolet advised them to clear the code and return the vehicle to me. This is a known issue to them and the engineering department is working on figuring out the problem. As of 8/18/2019 this vehicle has spent 47 days in the shop for repairs and has 10 repair orders. |
| Category | Electrical System, Engine |
| Date | Aug 13, 2019 |
| State | TX |
| Description | Began 6/19, with progressive worsening. When the vehicle is placed into park and shut-off, a warning appears on the info display stating" shift to park". At which point the vehicle keeps all lights on the inside and outside of the vehicle illuminated, the ac stays on, the radio/entertainment display stays on, in addition to a warning beep/chime that is typical when the vehicle is left "on" and you open the door. In other words, our vehicle still thinks it is "on" and "in" gear. In the beginning it would take 2-5 times of turning the vehicle back on and off in order for the warning to go away and the vehicle to shut-off properly. Now, it will no longer shut-off regardless of how many times the engine is restarted and the stick-shift is moved out of park & back. Have resorted to unplugging the battery every time we exit the vehicle to keep it from being drained. The vehicle has also not re-started at all(taking 15 minutes of re-engaging the starter button at its worst). Leaving my wife & toddlers stuck in 100plus degree heat. When it does not re-start, the dash display reads the vehicle at "0 mph" and allows the gears to be shifted. There are numerous other people online stating similar issues. Some have resolved with a change of the shifter mechanism, & others still with continued issues after that. The dealership stated there is only 1 part left in town, and that it is on back-order and they can't get it from the manufacturer(they tried their two nationwide warehouse locations). Not only that, the dealership said we needed to leave the vehicle with them and they would not even "look at it" for up to 1. 5 weeks, and that they were out of loaner vehicles. The vehicle is still under warranty, and was purchased certified-used. Nothing has occurred while driving the vehicle or when stopped at a light/stop-sign, but we certainly don't want to find out what "could" happen. |
| Category | Electrical System, Power Train |
| Date | Aug 05, 2019 |
| State | WI |
| Description | Vehicle starts intermittently and once started it will run for a while, then engine will turn off, all power steering, brakes etc will not work. Tried jumping the vehicle and would not power cycle. |
| Category | Electrical System, Electronic Stability Control |
| Date | Jul 27, 2019 |
| State | OH |
| Description | When I stop driving and put in park warning comes up on display "shift to park" it takes a little bit to get it to turn off , but if you dont see it you could have dead battery when get back in car.. This should be a recall , getting tired of always reshifting it every time I turn car off, |
| Category | Unknown Or Other |
| Date | Jul 24, 2019 |
| State | MD |
| Description | As I was turning onto route 32 my car lost power, was shaking, and vibrating; the check engine light also came on. I took the car to the dealership. They told me the issue is being investigated under general motors and to continue to drive the vehicle even though it was a hazard to my life as it could happen again at any time. |
| Category | Electrical System, Power Train |
| Date | Jul 18, 2019 |
| State | MD |
| Description | After I shift car in to park I get a warning alarm to "shift to park". I contacted dealer and was advised that it was okay to drive and safe however it takes me anywhere from 2-5 mintues to get it to shut off or sometimes I have had to leave it on. |
| Category | Engine, Power Train, Steering |
| Date | Jul 17, 2019 |
| State | OH |
| Description | From a complete stop when starting off the front end pulls to the right took it to dealer they said its normal... Gear shifter wont stay in park.. Have to start and stop several time.. When pulling off car fills like its shaking and shuddering.. |
| Category | Engine, Fuel/propulsion System |
| Date | Jul 17, 2019 |
| State | MI |
| Description | I was driving my car, straight, down our road at about 40 mph when the car suddenly started to shudder, loose power and then then engine stalled (lost steering ability and engine propulsion). If this had happened at a busy intersection, while making a left hande turn, it could have been fatal. |
| Category | Electrical System, Power Train |
| Date | Jul 11, 2019 |
| State | MD |
| Description | Issue 1 when you stop driving the traverse, place it in park and hit the button to turn off the engine, it will shut off the engine but not the electronics. The car displays 'action required shift to park' even though the shifter is in park with the red p lit up. You cannot turn off the vehicle until you repeatedly start the vehicle, place it in drive then back to park. Eventually it will work correctly. It also seems to clear if I shift all the way down to l then back to park. Issue 2 randomly (but often) when you start the vehicle and shift it into drive there is a long delay before the vehicle shifts in gear. You shift to d and hit the gas and the engine revs like it's in neutral. Looking at the display the d keeps flashing then eventually it will stop flashing and the vehicle will go in gear. This is happening more and more frequently. |
| Category | Electrical System, Power Train |
| Date | Jul 10, 2019 |
| State | LA |
| Description | My vehicle's transmission is lagging. It sometimes won't go when in drive and given gas. The engine will rev up but won't move. It shifts hard as well. The shift to park indicator comes on when the vehicle is in park and not moving. The radio screen sometimes won't turn off or on, like it's froze. When I turn the vehicle off and all power is off, I can walk in the house and about 4 minutes later my radio comes on by itself. Even if the radio is powered off. The volume will only go up to 32-36, as far as sound, while the radio screen shows 63. It's not loud at all! When I turn the volume button down, the radio increases volume but still isn't as loud as before. It has less than 30,000 miles on it and it's very upsetting. I've already had to put in the shop to replace one faulty part already. |
| Category | Engine, Power Train |
| Date | Jun 30, 2019 |
| State | CA |
| Description | Slowed down for stop light and tried to accelerate and engine, transmission and accelerator felt disengaged, engine backfired, car hesitated and jolted felt transmission disengaged. This was on a street. |
| Category | Electrical System, Engine |
| Date | Jun 19, 2019 |
| State | VA |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While attempting to turn into a parking lot, the check engine indicator illuminated and the vehicle lost power. The vehicle was towed to hampton chevrolet (757-325-9604, located at 1073 w mercury blvd, hampton, va 23666) where the technician performed a diagnostic test and found codes p0014 and p0024. The manufacturer was made aware of the codes and advised the technician to clear the codes and return the vehicle to the contact. The technician acted accordingly. The contact stated that the manufacturer and the technician stated that there was no remedy for the failure. The contact insisted that the vehicle was not repaired and unsafe to drive. The failure mileage was 4,571. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jun 06, 2019 |
| State | MA |
| Description | Driving late at night with family down a state highway/city street with some stoplights and rotary, vehicle suddenly seems to be intermittently losing power or transmission slipping when driving. When giving gas entering rotary, intermittent slipping/power loss (like a skipping power/slipping transmission) worsened - felt greater loss of power and for slightly longer periods. Noted engine light came on. Worsening intermittent power failure/slipping/hesitation/jerking continued when giving gas to engine for ~1/4 mile until pulled into shopping mall parking lot. Felt lucky to be able to reach lot, called for flatbed tow to dealer. Dealer had vehicle for 1 week, and when assessment complete, reported dtc p0011, p0014, p0021 and p0024 cam codes. They visually inspected with no concerns, test actuator system operating. Search for bulletins revealed document 5251270 with no repair yet for anomaly, which describes "some customers may comment that the ses [service engine soon] lamp is illuminated. This lamp may have come on by itself or in some cases, the customer may experience drivability issues such as a stall, lurch, stumble, hesitation or power loss after an auto stop/restart." notes technician may find the above listed codes. Cause is listed as "a software anomaly that allows the 'verify sync' status to not restart and reach full 'sync' when the engine restarts. The ecm then reports actual cam positions as '0' while it continues to command the actuators to move resulting in engine roughness and/or drivability concerns (as stated above) with the possibility of setting multiple cam phaser performance dtcs." instructions on the bulletin are to check and clear codes and return vehicle to customer. Bulletin created on 5/7/2018 with 5 updates since. Brought vehicle back to dealer due to concerns of lack of fix and safety when recurs, dealer unable to replicate. |
| Category | Engine, Service Brakes, Steering |
| Date | May 28, 2019 |
| State | FL |
| Description | Car had about 10000 miles and in two separate occasions has stalled, steering wheel had stop working, couldn't steer, car turns off when stopped at traffic lights, alrms go off and dealer just says they can only reprogram the computer, no repairs available. On a third time braking system alarms went off and dealer had to replace the braking system. Vehicle has always failed while in motion. Dealer and manufacturer will be responsible if someone gets hurt because this car does not function as it should. |
| Category | Power Train |
| Date | May 24, 2019 |
| State | KS |
| Description | I had stopped for a red light on a city street. The auto stop was on (stops the engine idling) and when I attempted to go after the light turned green, I would press the accelerator and the car would lurch forward, then do nothing, lurch forward, then nothing and the engine light came on. I got it into the nearest parking lot and turned it off. I restarted the car, the engine light remained on and then I had the car towed to the local chevrolet dealership. The dealership looked at the car, said it was a "known issue" in cars of this make and model year, but they didn't have a fix for it yet. They told me they cleared the error codes and to keep driving it and let them know when it happened again. I said I was concerned about it doing again and me possibly being hit by someone who expected my car to move and the dealership said my other choice was not to drive it until the software fix was available; however, they could provide no timeframe on when or if a fix would be available. |
| Category | Electrical System, Engine, Power Train |
| Date | May 03, 2019 |
| State | GA |
| Description | In early april 2019, approximately the first week of april, I was driving the traverse on a hill and stopped at a stop light. When the light turned green, I attempted to step on the gas and pull forward, but the car rolled backwards. I looked down to see if I was in reverse, but the car was in drive. This specific incident occurred a total of two times. On april 23, 2019 around 9:40 am I was driving and my car stalled multiple times during this trip. I was not sure if the car was going to make it to my final destination. The check engine light illuminated. On april 24, I received a call from the dealership. The dealership informed me that the car showed 4 'codes'. P0011 'a' camshaft position ' timing over-advanced or system performance bank 1 p0014 'b' camshaft position ' timing over-advanced or system performance bank 1 p0021 'a' camshaft position ' timing over-advanced or system performance bank 2 p0024 'b' camshaft position ' timing over-advanced or system performance bank 2 these codes represented a software problem related to the engine. Tim informed me that according to the gm bulletin (pip5568e or document id# 5251270), the recommendation is to delete the codes and that there is not a software solution to the problem at this time. The dealership informed me that because of the severity of the symptoms I was experiencing related to the codes he did not feel comfortable with the recommendation from the gm bulletin and he would be escalating the issue to the gm district manager. The ultimate result is that they want to delete the codes and have me come pick up the car as there is no solution to the issue at this time. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | May 01, 2019 |
| State | MD |
| Description | On a normal sunny afternoon after about driving for 20 or so miles, we were approaching a red light in a line of traffic at a busy intersection, the vehicle appeared to start slightly jerking as I was coming to a stop. Once stopped the stop/start function operated. Upon releasing the brake to accelerate thru the intersection the vehicle started jerking and lurching uncontrollably then shut down completely, the instrument panel went dark. I could not get the car out of the line of heavy traffic, I had to put it in park right in the middle of the road and try the start button. Thankfully the vehicle started, the check engine light came on and stayed on but the vehicle appeared to be running normal again and we were able to proceed. This was very upsetting and dangerous as it occurred in heavy traffic at an intersection. I took it back to the dealership the next day (I bought this vehicle used 2 weeks prior, this was only my 2nd time driving it and I had only put 70 miles on it in the 2 weeks I had it). The current mileage is approx. 25,600. The hard code the dealer retrieved noted a camshaft sensor issue. The sensor was notreplaced, I was told that gm is aware of this problem and would be issuing a recall but they are not sure when. They said it was a computer program issue. I am very concerned for our safety while operating this vehicle as they said the issue may or may not happen again. Onstar sent me an email notifying me that my 2018 chev traverse had and engine/transmission issue and to take it to the dealer asap . Thank you onstar, I am very aware of the issue and it was already at the dealer but I appreciate that you also recognize that there was a problem. Hoping gm does something very soon, this is a ,000 vehicle with only 25k miles on it and it is not safe to operate under these conditions. |
| Category | Engine |
| Date | Apr 29, 2019 |
| State | IN |
| Description | Transmission light came on, car started excessively jerking and stalling (vehicle was in motion on a city street while turning and driving straight) took into dealership and said gm does not have a 'fix' for this problem and it's currently under investigation. There are 'concerns with all 4 or pairs of camshaft position system performance dcts p0011 p0014 p0021 and p0024. Dealership cleared codes and we were told 'chances are it won't happen again' |
| Category | Fuel/propulsion System |
| Date | Apr 29, 2019 |
| State | NY |
| Description | Fuel pump shuts off when filling as if tank was full. Sometimes it happens multiple times during a fill up, sometimes it does not occur. Dealer stated there was gas in the vent line and charcoal canister, and that the tank had to have been overfilled. Dealer ask stated they blew out the lines and canister as a courtesy, and if it happens again, we will be expected to pay to replace the vent line and canister. We have never over filled the fuel tank. After the pump clicks off we stop. If there is fuel in the vent line and canister, there must be a missing/defective part in our fuel system, either allowing fuel in, or delaying fuel cutoff until it is overfilled. I filled up on 4/28/19, the first time after the service, and the pump stopped erroneously 6 times before filling up the final 4. 5 gallons without stopping until full. |
| Category | Power Train |
| Date | Apr 25, 2019 |
| State | CA |
| Description | As I was waiting at a red light and proceeded to to turn green I pressed on the gas to accelerated and the vechicle began to jerk and lerch forward and would not advance almost as as it was losing power or not respoding to the gas pedal. Very scary in the middle of an intersection. I have taken my suv in several times now for the same issue and have been told there is now repair yet issued by gm. I purchased my car in sept 2018 and started having issued just months after. This is scary and unsafe. |
| Category | Unknown Or Other |
| Date | Apr 19, 2019 |
| State | CA |
| Description | I was driving the car and when I put my foot on the gas pedal, it broke off. While driving. In traffic. |
| Category | Power Train |
| Date | Apr 03, 2019 |
| State | SC |
| Description | While driving my traverse today the vehicle suddenly jerked to a stop while driving through a restaurant parking lot twice, then while attempted to accelerate to the suicide lane on a 4 lane road the check engine light came on and the engine began to over rev red lining as if it couldn't change gears. This could have caused a serious accident and certainly should not be happening on an automatic vehicle with 16,000 miles on it. On arrival at dealership I inquired if this was a known issue and was informed they had two of the same year model and make cars that had repairs completed due to a strikingly similar issue. I'm requesting this be reviewed or investigated as there are also reports on forums across the internet of other 2018 chevrolet traverse drivers experiencing this issue between 10,000 and 20,000 miles meaning it may be a larger scale issue the consumers are facing and the manufacturer is putting us at undo risk by not issuing a recall or notice regarding this known issue. Not to mention many of us spent ,000 or more for these vehicles and should not be having these issues. Thank you for any help you can provide. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Mar 25, 2019 |
| State | GA |
| Description | Vehicle turned off during operation. Vehicle was traveling at 45 mph on a local highway and turned off. Coasted the vehicle into an empty parking lot where parking gear was applied and vehicle was restarted. Check engine light was now present. Vehicle was dropped off at dealership where it was purchased. Was informed it was a software anomaly and is currently being investigated. No repair, software was reset and vehicle was released |
| Category | Power Train |
| Date | Mar 25, 2019 |
| State | WA |
| Description | While driving on flat level surface the vehicle would sporadically shift into first gear. I pulled over shut off the vehicle and it corrected itself. The next day after putting it into drive it wouldn't shift out of 1st. I tried putting it in l and manually shifting and it still wouldn't leave 1st. This is a direct safety issue as it does this while driving. It jerks the vehicle and if an inexperienced driver experiences this it will be fatal. |
| Category | Power Train |
| Date | Mar 21, 2019 |
| State | FL |
| Description | Sporadic transmission failure during operation of vehicle. During operation of vehicle a sudden jerk of the transmission occurs and the vehicle is unable to shift gears in transit. I am force to pull over and stop vehicle in order to procedure. This has occurred 3 times in the past 7 months. Dealer has informed me that gm reported they are unable to repair this problem at this time. |
| Category | Engine, Steering, Wheels |
| Date | Mar 02, 2019 |
| State | FL |
| Description | Steering, turn either way, backing out of space there is a strange click noise, has 4631 miles only. Blue tooth won't come on all of sudden either for hands free speaking. |
| Category | Air Bags |
| Date | Feb 21, 2019 |
| State | IL |
| Description | 2018 chevrolet traverse. Consumer writes in regard to after getting into a minor accident the vehicle was engulfed in flames. *as *tr |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Feb 14, 2019 |
| State | TX |
| Description | Fuel pump failed at 65000 miles resulting in lose of power. Also I am getting a metal squeaking sound almost like a bad pulley bearing from under the hood when I accelerate. |
| Category | Power Train |
| Date | Feb 14, 2019 |
| State | TX |
| Description | On freeway at 75mph with cruise control on, every time it goes uphill there is a constant surging feel like it wants to shift from 8th to 9th gear but it doesn't shift down and keeps surging. I suspect a transmission problem or something related to the computers and how they determine when to shift with cruise control on. |
| Category | Electrical System |
| Date | Jan 24, 2019 |
| State | NH |
| Description | On 2 separate occasions, one while on a highway going around 65 mph. The other occasion was while going around 45-65 mph on a city road. The display screen in front of the driver flashed on and off for around 10-20 minutes. While the screen was flashing on and off, the buttons on the steering wheel would not change any of the menu screens. I took the vehicle back to the dealer and they informed me that because it was a soft code and not a hard code, they would not do anything. |
| Category | Power Train |
| Date | Jan 24, 2019 |
| State | NH |
| Description | When placing the vehicle into drive, on numerous occasions, the vehicle would act as if the transmission was in neutral. The drive "d" indicator on the dashboard would flash. After a few seconds, the transmission would engage and on more then 1 occasion, the car jerked forward. Some occasions I would have to place the vehicle back into park and then back to drive for the transmission to engage properly. Took vehicle back to dealer around a dozen times trying to replicate the issue with no luck. Dealer believes they know what the issue is, but could not find any hard codes with the obd2 to get authorization to make repairs. |
| Category | Engine |
| Date | Jan 18, 2019 |
| State | RI |
| Description | While at a traffic light, the engine auto stop engaged as usual. However, upon releasing the brake to proceed through the intersection, the vehicle restarted but would not run properly. The vehicle would lurch/jerk forward then lose power over and over again. It felt like we would get whiplashed from the movement of the vehicle. The engine light came on. We were able to make it off of the road into a parking lot in order to call the dealership for advice. They advised to turn the vehicle off and restart it in order to reset the systems. While this restored the ability to drive the vehicle, the check engine light has remained on and the vehicle will be going into the dealership in 3 days (the earliest available appointment) to be evaluated. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Jan 07, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While driving 70 mph on the highway, the vehicle stalled and the check engine indicator illuminated. The vehicle was pulled over to the side of the road and towed to joe bowman chevrolet cadillac (2455 e market st, harrisonburg, va 22801, (540) 434-6731) where it was diagnosed that the fuel pump was damaged. While performing the repair, the dealer fractured the tube that connected the fuel pump to the vehicle. As a result, there were three more failures with the fuel pump that were currently linked to the engine. The dealer refused to repair the tube. The manufacturer was made aware and did not assist. The failure mileage was 15,000. |
| Category | Unknown Or Other |
| Date | Dec 21, 2018 |
| State | MA |
| Description | I was driving down the highway about 79 mph on I-65 in tennessee and all the sudden car stops while on the drive mode. Luckily no one was on my right lane, so I pulled over to the breakdown lane. It's a brand new car bought it 6 months ago and only has 3200 miles on it and it hasn't even went through it's first oil change. |
| Category | Structure:body, Suspension |
| Date | Dec 10, 2018 |
| State | CA |
| Description | Over two dozen areas on the powder coated sub frame and suspension components have rusty weld beads with flaking paint. I took the vehicle in for inspection and filed a claim with chevrolet. Chevrolet said the rust is "operating as designed" and no repair would be completed. The areas are increasing to rust and I believe this may lead to a catastrophic failure of the frame and steering components. |
| Category | Seat Belts |
| Date | Dec 05, 2018 |
| State | OH |
| Description | Child(ren) are at risk in the 2nd row as the seat belt no longer fastens. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Nov 05, 2018 |
| State | PA |
| Description | Started suv then noticed check engine came on once driving. Went down a major road and noticed the suv was losing power and wasn't shifting properly. Had my kids in the car and was able to turn around to get back to my house. Once I got it to a safe spot I pressed on the gas to properly park it. Then the suv jerked forward in a sudden amd hard fashion and I almost hit the car in front of me. |
| Category | Power Train |
| Date | Oct 29, 2018 |
| State | MI |
| Description | Tl* the contact owns a 2018 chevrolet traverse. The contact stated that after starting the vehicle and switching from park to the drive position, the engine would rev when the accelerator pedal was pressed but the vehicle would not drive. On several occasions the vehicle had rolled forward as if the transmission was in the neutral position. The failure had occurred on 7 separate occasions. The vehicle was taken the local dealer garber chevrolet saginaw (8800 gratiot rd. Saginaw, mi) who was unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure. The failure mileage was 4,000. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Oct 14, 2018 |
| State | WI |
| Description | While driving car on a state highway, it began to jerk, lose power and check engine light came on. Next day taken in to dealer, informed gm is aware of the problem that also affects several other gm cars and is unable to fix. |
| Category | Power Train, Vehicle Speed Control |
| Date | Oct 12, 2018 |
| State | KY |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While attempting to park the vehicle, it suddenly accelerated independently, drove forward, and crashed into a building. A police report was filed and there were no injuries. The cause of the failure was not determined. The vehicle damage was repaired. On another occasion, while driving at a low speed, the transmission suddenly failed and the vehicle would no longer drive forward or backwards. The vehicle was towed to an unknown dealer where it was diagnosed that the transmission solenoid was faulty and needed to be replaced, but the parts were not yet available to repair the defect. The manufacturer was not notified of the failure. The failure mileage was 4,000. *tt *jb |
| Category | Unknown Or Other |
| Date | Oct 06, 2018 |
| State | MI |
| Description | Transmission started slipping @ 2500 miles |
| Category | Electrical System, Engine |
| Date | Sep 18, 2018 |
| State | MD |
| Description | While driving on rainy day about 20 mph the engine would alternate between a power surge to no power. This continued for several minutes while driving (nowhere to pull over) until the engine completely died. Both the jerking forward and the shutoff while driving could have caused a horrible accident but fortunately we were lucky. The street was a city street, it was a very wet environment, and I was going straight. Traffic was stop and go so the car speed never was higher than about 20mph. All events occurred while suv was in motion. Engine light was on. Took car in for service. They said nothing is currently a reported issue during the dtc status check but there was a "history" of "lin bus 14 lost communication with device", and a few reports regarding intake camshaft and exhaust camshaft issues. Have not heard the dealer's assessment yet. |
| Category | Engine, Power Train |
| Date | Sep 17, 2018 |
| State | MA |
| Description | Tl* the contact leases a 2018 chevrolet traverse. While driving in traffic, the vehicle powered off, the engine failed, and all the instrument panel indicators flickered. The contact was able to coast the vehicle out of traffic. The contact stated that the vehicle continued to roll when the gear was shifted into park. The contact was able to stop the vehicle by engaging the emergency brake. The vehicle was towed to copeland chevrolet (955 pearl street, brockton, ma 02301, (774) 257-5881). The dealer test drove the vehicle, but was unable to duplicate the failure. The dealer did not provide a diagnostic report. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 2,000. |
| Category | Electrical System |
| Date | Sep 13, 2018 |
| State | OK |
| Description | After getting the recall done on the back up camera done. At jim glover on the river in tulsa I continued having issues with camera took it back as the phone charger was also having problems now and the camera wasn't fixed. Took it back said they didn't follow all the instructions for the recall and now it's fixed. One agent said they rebooted the phone charger when I picked it up the other told me they did nothing as the was no problem with it. About a few weeks later the car alarm starts going off randomly with it st or not set and the driver mirrors doors not defrost. Again I got the oh nothing is wrong with it it is fine hey still alarm goes off with our with out alarm set. |
| Category | Lane Departure: Blind Spot Detection |
| Date | Aug 20, 2018 |
| State | FL |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While driving 70 mph and attempting to change lanes, the blind spot detection system failed to operate as intended. As a result, the contact crashed into another vehicle. The contact stated that there was a delay in the blind spot warning indicator notifying the driver of a vehicle to the left or right situated in the blind spot. There were no injuries and a police report was not filed. The dealer and manufacturer were not notified. The vehicle was not repaired. The approximate failure mileage was 3,500. |
| Category | Steering, Suspension, Wheels |
| Date | Aug 20, 2018 |
| State | FL |
| Description | Driving this suv on the road the inner liner under the fender started to come down and rub on the tire, smelly rubber was being burnt as I stop right away and notice the weak cheap fabric that was in-place instead of a hard plastic came down almost causing a fire hazard !! What a cheap car and yes to those who own this car or drive it your in danger beware! This product should be replaced asap, before a counter lawsuit happensgm! Also ive notice! If you turn your wheel all the way your cv,joints will make this clicking noise like there ready to go out ? Took it to my dealer and they said gm told them to replace a crew to stop the noise called gm and ask them but they said no we didn't ? |
| Category | Structure:body, Unknown Or Other |
| Date | Aug 14, 2018 |
| State | FL |
| Description | Main sunroof (the one that tilts and opens) shattered. It was closed at the time, all windows were closed, driving straight down a good, smooth highway at 74 mph, in good weather |
| Category | Engine |
| Date | Aug 06, 2018 |
| State | TX |
| Description | My wife was driving to a college interview from rio grande city tx to austin tx; while she was passing by pleasantown tx, the suv reduced the speed by itself and she could not get it up passing 25 miles per hour. It seemed like a transmission issue. She was towed to the nearest chevrolet dealer and is still there. |
| Category | Electrical System, Engine, Exterior Lighting |
| Date | Aug 03, 2018 |
| State | MI |
| Description | Driving down the road 35 mph, car died engine shut off all lights shut off. Would not restart, hazard lights would not work!!!!!. Was going up hill did not have enough power to get to side of the road. On star would not work, key fob would not unlock the doors. All electrical dead. Was very dangerous in heavy traffic and almost got hit trying to save people around. Dealership got us a loaner and a tow. They say its the brain box |
| Category | Engine, Power Train |
| Date | Jul 09, 2018 |
| State | NY |
| Description | New lease under 8,000 miles and the transmission failed. While stopped at a red light on a heavily trafficked roadway, when I hi the gas there was a loud grinding. The transmission would not engage again as I sat in the middle of main roadway with car speeding by as my wife, my children and my niece sat in the vehicle with me. After trying to get the transmission to engage in "awd" I was able to get the car off the roadway and into a much safer parking area. When put into "park" the car continued to roll unless the "emergency brake was engaged. The car is currently in a dealer in maryland awaiting repairs more than a week later, and I am back at home on long island. |
| Category | Unknown Or Other |
| Date | Jul 05, 2018 |
| State | FL |
| Description | I woke up this morning and my remote key do not want to connect with the vehicle. I thought my battery die but that wasn't the case. The car would not start, locked or unlocked. The car always in my garage. I had to put the key in the transmitter pocket in order for the car start. This is very inconvenience. |
| Category | Fuel/propulsion System |
| Date | Jun 28, 2018 |
| State | WA |
| Description | The gist of this complaint is that there is no way to lock the gas filler door, so anyone at any time can open the gas filler door and potentially access and/or contaminate the fuel. This is a safety and environmental hazard. There is no gas cap, either. Its is a "capless" design, so anyone can access the vehicle's fuel system. |
| Category | Engine, Power Train |
| Date | Jun 22, 2018 |
| State | AZ |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While driving various speeds, the vehicle stalled without warning and would not switch gears easily. The contact stated that emission fumes entered into the cabin of the vehicle. In addition, the contact noticed a clicking noise on the front passenger and driver side of the vehicle. Sands chevrolet-surprise in surprise, arizona was made aware of the failures and diagnosed that a dusting cap may have been loose on the vehicle. The vehicle was not repaired. The vehicle was then towed to autonation chevrolet arrowhead in peoria, arizona, but was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 8-432-436-5007. The failure mileage was approximately 10,000. |
| Category | Fuel/propulsion System |
| Date | Jun 22, 2018 |
| State | AZ |
| Description | Tl* the contact owns a 2018 chevrolet traverse. While driving various speeds, a fuel odor was detected in the cabin of the vehicle. There were no warning indicators illuminated. The vehicle was taken to the dealer (autonation chevrolet arrowhead, 9055 w bell rd, peoria, az 85382, (623) 428-8851), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and a case was opened. The failure mileage and vin were not available. |
| Category | Structure:body |
| Date | Jun 20, 2018 |
| State | KS |
| Description | Main sunroof (the one that tilts and opens) shattered. It was closed at the time, all windows were closed, driving straight down a good, smooth highway at 74 mph, in good weather, on may 16, 2018 |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Jun 04, 2018 |
| State | TX |
| Description | Purchased a 2018 chevrolet traverse in october. Beginning within the first 30 days the car made a loud roaring noise when @ 2100 rpm and going approximately 74 mph. Just thought it was a fluke. Then starting in december, while travelling out of town, it persisted every time we drove it. It also would lose power or something strange when putting it in gear after backing out of our driveway. We would accelerate for a short distance when the rpm's would rev-up to 6-7,000 rpm but the car wouldn't go. It was almost as if it would slip itself into neutral while going down the road. We have taken the car in 4 different times for repair and the problem has not been fixed. The car also turns itself off. The panel goes black. When we start hearing a loud rumbling noise while sitting in neutral at a fast food drive thru or red light we turn the air conditioning off to try and hear the noise better and the car dies and the panel goes black. We have had to actually re-start the car. We are extremely concerned for the safety of this vehicle and are returning it do the dealership tomorrow for our final time. They have been given numerous opportunities to repair the problem and things are actually getting worse. This is such a shame because we were so excited about our new car. We live on a very busy road where vehicles and 18 wheelers can go in excess of 70 miles an hour and I am afraid to pull out of my driveway with this car. We have even coasted to the side of the road when it looses power to avoid being hit from behind. The dealership wouldn't even start repairs until they could duplicate the problem. Finally a mechanic road with us and witnessed the noise but they have not been able to "duplicate" the slipping out of gear type problems. Since it is happening regularly now, maybe then can see for themselves. It has truly become a serious safety problem. |
| Category | Air Bags, Unknown Or Other |
| Date | May 03, 2018 |
| State | NY |
| Description | My wife hit a telephone pole head on, vehicle was a total loss. Vehicle had 3000 miles on it. My wife had a seat belt on but was still injured. . Also on star never came on. An investigator from gm was here today,and said I should get a copy of his report. |
| Category | Engine |
| Date | Apr 25, 2018 |
| State | KS |
| Description | At 7,256 miles, the engine light came on. Dale willey automotive replaced the engine coolant fan motor & assembly, as it was intermittently turning on & off, causing a code to be fired for the engine light. The radiator also had to be replaced due to a leak. Also, a fuse had to be replaced that was installed incorrectly by the factory with a plastic coating covering the metal contact of the fuse which was causing intermittent power . |
| Category | Service Brakes |
| Date | Apr 25, 2018 |
| State | KS |
| Description | 109 miles on my traverse 2018 & engine light came on when I started the vehicle. Dale willey automotive replaced the power brake booster vacuum check valve & hose. Drove it and within 2 days while restarting the vehicle, the engine light was back on again. Drove it over the weekend and returned to the dealer at 438 miles and the power brake booster was replaced. Have had no issues after this was done regarding the brakes. |
| Category | Service Brakes |
| Date | Mar 31, 2018 |
| State | NY |
| Description | After about 1000 miles the brakes started grinding, and alert would pop up to service them and they would be a heavy vibration as the antilock brakes would be kicking in even at very low speed's. I brought the vehicle back to the dealership where they replaced all of the brake sensors, after another two weeks it started happening again they replaced the wiring harness because they said it had a short in it . Both times I was told the parts on national backorder which led me to believe this is a large problem. It has now happened the third and fourth time but I have not had time to bring it back to the dealership. I lost almost 2 weeks of having the car in the first two months that I've owned it. It now has 3500 miles on it. The problem is happening at 5 mph and even on the highway every time the brakes were touched |
| Category | Electronic Stability Control |
| Date | Mar 21, 2018 |
| State | NC |
| Description | I was driving on a 45 mph road, slowly coming to a stop when the engine started to sputter, almost like a putt-putt feeling. When I came to a complete stop, & the auto stop feature clicked on, the check engine light came on. When I resumed driving & tried to get up to the posted speed limit, it was hard to accelerate. I was able to get to the posted speed limit of 55 mph, but it felt like the acclerator was resisting. I thought maybe the sensor came on by accident, so when I got home, I powered the vehicle off, waited 30 seconds, & powered it back on. The check engine light remained on. I was able to take the vehicle immediately to the dealership where they were able to diagnose that the crankshaft wiring harness sensor needed to be replaced. My car at the time of being dropped off at the dealership had approximately 9000 miles on it, & I purchased it in november 2017. |
| Category | Power Train |
| Date | Feb 20, 2018 |
| State | VA |
| Description | I purchased a 2018 traverse/redline on 6 feb 2018, drove it less than 100 miles, and the transmission stopped working two (2) days later. The vehicle was towed back to the dealer. The service section advised they don't have the equipment needed to diagnose the problem, and that the equipment is expected sometime next week. Today, 20 feb 2018, still awaiting equipment. I told the dealership mgr that I don't want that vehicle back. The mgr said that his hands are tied and I would have to deal with gm. Contacted gm on 9 feb, and completed an application for what I was let to believe was a 'buy back' of my vehicle. The gm rep informed me that someone would contact me within two days. Needless to say, it didn't happen. I called gm back on 13 feb, spoke with another rep who had no clue as to why I was calling. This rep asked for 72 hours, and would get back to me. On 20 feb, I rcvd a call from the gm rep who stated that gm can only do a buy back after 3 or more problems with the vehicle. Bottom line is that I bought a 46,000 dollar piece of junk, and of course, no one wants it back. And gm is more than aware this problem exists... Thank god I wasn't making a turn in front of another vehicle when the vehicle stalled... Truly an unsafe vehicle... Buyer beware ! |
| Category | Steering |
| Date | Feb 07, 2018 |
| State | MN |
| Description | I have owned this truck for less than 4 months, bought it brand new off the show room floor. I was driving today to pick up lunch on a city street when an error message appeared saying caution, power steering and suddenly it was impossible to steer the vehicle. I had to carefully drive and pull over to the side of the road. |
| Category | Engine, Unknown Or Other |
| Date | Jan 23, 2018 |
| State | NY |
| Description | Was driving from nyc to toronto. We stopped 3 hours after for bathroom break and lunch. I did not leave the car therefore the car remained on. Drove for another 2 hours and stopped for a bathroom break at junius ponds travel plaza around 330pm. Turned off the car and thats when we realized we drove without the key. This is in the middle of winter with children in the car. We called onstar and chevy but they could not assist in anyway. My parents had to drive to us to give us they key. It took them over 6 hours because it was rush hour. Imagine 6 hours being stranded with kids. Luckily we were at a rest stop with food, bathroom and most importantly heat. It turned out while my husband was busy packing up the car, he had switched into his winter jacket leaving his sweatshirt behind which that keys were in. The car was in park in our driveway. We drove off and there were no notifications. We even stopped at startbucks and put the car in park again. This is a major safety issue as this will make it easy for theft and risks the safety and health of the people in the car. Can you imagine if we had stopped at a place that did not have heat. Onstar only allows 2 remote engine start then it will tell you that the car engine has to be manually turned on before using the remote start again. Im not talking about if a child accidentally throws the keys out the window in the middle of the highway and the car should turn off. Im suggesting that the car should not be allowed to move from parking if the key is not in the vehicle. Imagine driving 5 hours 300+ miles away from the key and no warning. |
| Category | Air Bags |
| Date | Dec 28, 2017 |
| State | PA |
| Description | Was sold a chevy traverse with non-functioning airbags. Defective part number: 13524236 |
| Category | Steering |
| Date | Oct 06, 2017 |
| State | CA |
| Description | Keep getting error message: "assisted steering is limited. Please drive carefully". The car was in motion on a city street truing turns. When error code was displayed. Car only has 552 miles. This could be a potential steering issues for the 2018 models. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Problems with 2018 Chevrolet Traverse. Gear shifting to park. Bell rings and Text reads shift the gear into park. This was not very long after purchasing. Took to dealership. Mechanic says no fix but GM recommended reprogramming. That was completed. It continued and continued taking to dealership again reprogramming. To this day the issue remains. Also might young daughter was involved in a collision. Stopped at intersection when traverse rolled back. She stepped on brake and traverse would not stop. Traverse rolled into a vehicle behind. Also a problem with a whining noise coming from engine area. Took to dealership. Mechanic could not find problem and said warranty expired. The whinning noise sounds like a power steering issue. But the power steering is electric. The noise remains and has not been fixed. The automatic transmission is also shuddering when gears are shifting while driving.
Disappointing that GM And Chevrolet are not paying attention to these issues. I am planning on purchasing a Ford or Dodge or other vehicle. I have been a lifetime Chevrolet person.
I have a 2018 Traverse that I bought used with 18,000 miles on it . Since then the transmission fluid has been changed , the torque converter has been change and the Chevrolet dealer has refreshed the computer. The problem I’am still having is when shifting from park to drive it delays the shift or doesn’t shift at all . Chevrolet dealer says it’s driver operator error. I have a 2018 Equinox with No problems with the shifter.
I have a 2012 traverse. I was driving when it lost power. after having it looked at come to fine out it had burn all the oil out of the engine yeah! chev/gmc know this since they been making this suv… chev/gmc know about this little secret, they been getting away with the shxt since they introduced this lemon. enough is enough its time too take action [C]LASS IF YOU KNOW WHAT I MEAN….
I have electric problems as well
Have a 2018 chevy traverse bought brand new. Has only 10k milage and my windshield was rattling in sep 2018. Took to dealer and the stuffing pad dash panel pads were coming out. Now I can’t put gas in my tank for more then 3.00 and move to another pump . Got 5.00 and gage up went to another gas station and brought a friend and she had the problem. Came home hubby took it to another station he got 7.00 only. Thank god I never leave under 1/2 tank ever.
Took to dealer yesterday had over night and couldn’t redo the problem for gas intake. The windshield the charged me this time warrenty out in Jan 2021. But when the y tried to fix first 2 times already was warrenty. So why defective was still not considered warrenty don’t understand and filed a formal complaint to GM.
There was a recall according to the dealer that a software you ignored last year. I was like I was never notified. Guess I was right!!! GM said no recall, NHST also said no recall either. So liars.
Window was coming down enough you can hear the wind. Annoying for most. Well before they hooked update they couldn’t find a problem. Since update it’s working properly. How can you drive. Car with the gas in car? You can’t so I have been told maybe the sensor that says it’s full could be getting splashed and setting sender off.
Back to windshield! Windshield was rattling, loose, could have been leaking, crack from head on and shatter into your car. Safety issue.
I have had my 2018 Traverse 3 painful years. If something can go wrong it does. Within the first year my car was shifting hard. The dealership re-programmed my transmission and that seemed to help for the most part. The next problem was the gear shifter had to be replaced because as others said shift to park came on. I still occasionally have issues with going into drive or reverse. Sometimes it takes a couple seconds to go into gear sometimes I have to put in park and try again. Just today I had the shift to park signal come on so I guess that’s going out again? Not one service guy or technician can figure anything out because there isn’t a light to tell them what to fix. I hate this car.
Remote Learn Pending Please Wait comes on. Then it will not start for 15 mins to 30 mins. If you leave it alone and not wait it drains the battery. Has anyone had this happen to there traverse?
My 2018 Chevrolet Traverse heating not working properly when I start the engine after warm up I turn on the heat I get some heat for a little while and then it starts to get cold after driving for a while. When I set the temperature at 73 degrees after a few minutes it start to get cold I turn the heat to 75 degrees also after a while it starts to get cold I took it to the dealer I am told that how the system is designed.
At 43k miles my 2016 Traverse had a catastrophic transmission failure leaving the vehicle with only first gear functioning! I purchased the vehicle used and I suspect it was off a 2 year lease. It only had 22k on it when we purchased it. Reading through many car blogs, I discovered that the GM 6 speed automatic had defective wave plates that would cause transmission failure and leave the vehicle with only first gear working. Has anyone else out there experienced this problem?
Fortunately it was covered by the 5 year, 60,000 mile power train warranty. The local dealership actually rebuilt the transmission rather than replace it. It was int he shop for 2 weeks as they waited for parts and took their time diagnosing everything. The dealer did give us a comparable loaner vehicle at no charge. I am really disappointed with the lack of reliability with GM and I will probably never purchase a Chevrolet ever again!
My 2018 chevy traverse have an issue going in park every time I put it in park the dash indicates shift to park and I cant turn the vehicle ignition off I contact the dealer and they said there is an issue with the shifter that theyll replace it this problem is really annoying and I have to sit there and play with the shifter until it goes off
My condenser went out at 12k. smoking and burning rubber and some rattle noises coming from the back already. never ever buy a chevy
My 2018 chevy traverse have an issue going in park every time I put it in park the dash indicates shift to park and I can’t turn the vehicle ignition off I contact the dealer and they said there is an issue with the shifter that they’ll replace it this problem is really annoying and I have to sit there and play with the shifter until it goes off
I bought a new 2018 Traverse and at 12k miles it died as I was driving took in and they said under investigation and now I just hit 24k mileage and it did it again as I was trying to make a left crossing over into traffic. Death trap and they cant find anything. NEVER will I ever buy a chevy again
Within 2 weeks of purchasing our 2018 Traverse in February of 2018 it started shuddering when shifting. Dealership tech said it was a torque converter issue. Pretty much fixed the problem but now it is starting to do the same thing a year later. Taking back to dealership tech in a few days.