2017 Tesla Model 3 Problems and Top Complaints – Is Your Car A Lemon?

Suspension and electrical system issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

When the 2017 Tesla Model 3 was released, it initially received raved reviews from EV enthusiasts. The newer models claim to be “built for safety,” but what does that say about these older models. A quick look at the complaints shows that this Tesla suffers from numerous defects, most importantly with the suspension and electrical system.

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Problems with the Suspension

It doesn’t take long to find complaints about the Tesla Model 3 suspension system. The wheels are anything but reliable.

Just read this NHTSA review. “The back wheel has gone whompy because a suspension component snapped. They continued to drive until the tire was completely worn through. Rather than investigate the problem, Tesla pays off the owner and makes them sign an NDA. Every purchaser of a Tesla signs an agreement committing them to arbitration rather than allowing a court action which would reveal the truth of what happened.”

If this is true, it might be part of the reason that investigations into the defects appear to go nowhere. One such example is shown with NHTSA Action Number DP20001.This investigation states that all Tesla models from 2013 were petitioned to be recalled due to 232 complaints and 203 reported crashes as a result of unintended acceleration. Despite all the evidence, nothing appears to be happening and Tesla is allowed to continue selling these dangerous vehicles. So much for being “built for safety.” Maybe the company’s tagline should be “we pay you if it’s not safe, which it’s not.”

Problems with the Electrical System

Considering the Tesla Model 3 is an EV, everyone expects the electrical system to be in tip-top shape, but it’s not.

Here’s a Cars.com review worth reading. “My model 3 spent over a month in the service department during the 4 months I owned it. Service was just part of the issue, the model 3 wouldn’t start twice, leaving me stranded. They replaced the battery and it still had issues. Have a problem that needs to go above your service rep? Good luck!! They could care less about any complaints you have. The manager, even the regional manager. Worst customer experience I have ever had. Plus the car is not great looking! Put a Toyota or Nissan badge on it and tell me you would still buy it for $56k. THE AUTOPILOT IS A SCARY JOKE, would constantly steer me directly into vehicles. When I questioned Tesla on this, they said well it’s a prototype and I should restrict my use to highway use only. WHAT A JOKE! Once real manufacturers start producing 100% electrics in full force, Tesla will be a long forgotten joke.”

According to the communications within the company, there are too many electrical system issues to deal with all at once. As an example, Service Bulletin #SB-20-17-010 R1 states that there is an open electrical circuit that causes the vehicle from starting at all. Technically, that does make it a pretty safe vehicle, especially if it never leaves the driveway.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Tesla pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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