Windham Professionals , Inc. is a third-party collection agency and Accounts Receivable Management (ARM) company based Salem, NH. This collection agency has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as failing to provide verification of debts and attempting to collect debts not owed. If WP has contacted you regarding past due financial obligations, understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Windham Professionals, Inc. is a legitimate collection agency, founded and incorporated in Massachusetts in 1982. The BBB opened its file 10 years later in December 1992. Headquartered in Salem, NH, Windham also has locations in Boston, MA; Charlotte, NC; Chicago, IL; Portland, OR; Ramsey, MN; St. Louis, MO; Briggsdale, CO; Cincinnati, OH; Severna Park, MD; and Washington, MO. Buzzfile estimates Windham’s annual revenue at $50 million.
According to its website, Windham “is a financial recovery solutions provider that uses custom-built programs to enhance your current financial processes, collect your accounts receivable, retain your customers, and convert sales to cash.” Their website also advertises office locations in Hendersonville, TN; Las Vegas, NV; and East Aurora, NY, and a staff of over 850 people.
This collection agency also offers Accounts Receivable Management (ARM) services, including third-party collections; customer care and retention; analytics; and compliance services in six major areas of commerce. Their commercial collections division focuses on business-to-business accounts receivable. Their government division offers skip tracing, collections, and additional service options for local, state, and federal agencies. WP’s healthcare, higher education, and insurance divisions offer similar services for the consumer accounts of healthcare providers, education lenders, and insurance companies. Finally, Windham also accepts ARM requests from retail, transportation, and telecommunication companies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
In the past three years, the BBB has closed 63 complaints against Windham Professionals, with 13 closed in the past twelve months. Most of those complaints alleged problems with billing and collections with several more alleging problems with advertising and sales or customer service. Since April 2015, the Consumer Financial Protection Bureau (CFPB) has closed 58 complaints. Justia lists at least 15 cases of civil litigation naming WP as a defendant.
Windham Professionals, Inc.
380 Main Street
Salem, NH 03079
Telephone:((855) 270-2733
Website: https://www.windhampros.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely WPI would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Case Filed In Federal Court:
In November 2010, in United States District Court for the District of Arizona, a judge issued an Order in the matter of a complaint filed against Windham Professionals for violations of the Fair Debt Collections Practices Act (FDCPA). The initial complaint was filed several months earlier and alleged that Windham collection agents had violated the FDCPA’s provisions against taking action that could not be legally taken, or threatening to take action that was not actually intended, when they threatened to garnish the plaintiff’s wages. In addition, although the plaintiff had notified WPI that she could not receive calls at work, Windham Professionals representatives continued to call her there, which is also a violation of the FDCPA. In July 2010, the plaintiff accepted an offer of judgment in the amount of $1,001.00, the maximum statutory amount. The judgement stated in part:
“Plaintiff’s costs and reasonable attorney’s fees now accrued are to be added to the judgment as against Windham Professionals; said fees and costs shall be as are agreed to between counsel for the parties, or if they are unable to agree, as determined by the Court upon motion.”
The November hearing was designed to determine the amount of attorney fees and court costs to be awarded to the plaintiff. The plaintiff requested $3,764.00, plus an additional $418.00 in post-hearing court costs and $400 in fees. WP representatives objected that some of the attorney fees were incurred after the judgment was issued; that some of the fees were clerical in nature and therefore not recoverable; that the plaintiff cannot request fees from an attorney licensed in Arizona; and that the plaintiff’s calculation of hours spent was excessive. Ultimately, the judge granted WPI’s objections regarding post-judgement fees, the clerical fees, and the calculation of hours. The court dismissed Windham Professionals objection that the attorney licensed in Arizona was disqualified, and granted the plaintiff the costs of attorney fees, lessened by 10%, for a total of $2,557.82 plus the additional $400 in costs originally awarded.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
Chances are good that we can help. Call us today and we’ll explain.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Windham Professionals’ representatives keep calling my cell phone, my place of employment and oddly enough, I believe they have even sent individuals to my place of employment.
The representatives, threaten me with: Defaulting, Wage Garnishment, Negative Credit Ratings, etc.
I was making monthly Student Loan payments to PNC but now there is no record of my payments anywhere.
I have gone into PNC and met with various Financial advisors at the Monroeville, PA Branch located at Miracle Mile Plaza, and somehow they can’t even verify the outstanding debt amount. I am at a loss somewhere, the ideal of obtaining a College Education affords far too many of us: only the Illusions of “THE AMERICAN DREAM” ????
I cancelled my car INSURANCE WITH TRAVELERS INSURANCE And THEY PUT THIS WINDHAM ONTO Me SAYING I owed them money.Get off my back and quit this stuff.
I have a student loan and have been paying on it and windham pros keep having me send info to them over and over and keep trying to raise my payments higher and higher and I talked to on of their reps and was told they have me in federal default and I had a resent credit check done and there was no default listed my concern is can they keep raising my payments? plus I made 14 payments and for the month of January they didnt take the payment and claim that they can at any time refuse to take payment can they do that ?
I cancelled my insurance with another company and have received numerous calls from these “professionals.” I wrote a letter to the insurance company telling them what date we cancelled with them and they said that yes we did cancel. Fast forward a month later and we get this detailed account on what we owed from Windham. We didn’t not use any of the services from the first insurance company that month because we cancelled. Why can’t the insurance people who put Windham on us in the first place tell them that we do not owe the money? Now we have to deal with these “professionals” and tell them what that other insurance agency told us. When will they quit with the letters and the calls? I have had it with these idiots.
Windham has sent a garnishment request for a federal education grant not a loan. The employer has sent a notice that they will take 15% of my income. I have talked to the department of education this agency is not approved to collect on anything. Plus this was a Pell grant not a loan. How do I stop this garnishment from happening right away. i get paid weekly and I believe my employer will take my wages this week for this debt with does not seem legitimate.
I got a bill today 12/2/2017 collections windham professional 1125.00 Date or service 6/28/2013. I did bankruptcy chapter 7 that year too. My brother, who is a lawyer in NJ,said they are violating bankruptcy laws. Letter says the creditor is viacord. I cancelled with viacord 2005. Never once have I received a bill from viacord.