United Recovery Systems Collections Complaints?

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Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

United Recovery Systems or URS is a debt collection agency which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

Stop Collector Calls HarassmentUnited Recovery Systems


What is United Recovery Systems – URS?

URS Holding, LLC or URS is the legal name for United Recovery Systems, LP, a third-party collection agency based in Houston, TX now operating as Alltran. URS has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including failure to provide verification of debts. If URS Holding has tried to contact you about past due collection items, make sure you know your rights before responding.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is United Recovery Systems a scam?

They’re legit. Buzzfile indicates that United Recovery Systems, LP is a legitimate collection agency founded in 1977 and is headquartered in Houston, TX. They have an estimated annual revenue of $170.6 million; an estimated staff of 425 people; and use the alternate business name ACB Recovery.

According to the Better Business Bureau (BBB),United Recovery Systems, LP; URS; and Plaza Recovery are alternate business names for Alltran Financial, LP, which was founded in 1987 in Houston, TX.

They accept collection accounts from clients in healthcare, financial services, higher education, and government. Their website is aimed at corporate clients rather than consumers and focuses on its effectiveness as a debt collection agency that gets results. They also state a mission to “create and foster a culture of problem solvers, who employ empathy and respect.” However, such language is useful in hiding the aggressive nature of the collections industry.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.

How many complaints are there against United Recovery Systems – URS?

The BBB does not maintain a separate profile page for URS Holding, LLC. However, Alltran’s profile page lists 71 complaints closed in the past 3 years, with 17 closed in the past 12 months. Most of these complaints allege problems with billing and collection services. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 30 complaints against URS Holding, LLC. Justia lists at least 14 cases of civil litigation naming URS as a defendant.

Contact Information

URS Holding, LLC
5800 N Course Dr.
Houston, TX 77072
Telephone: 713-977-1234
Website: http://www.urs-holdings.com/contact

Can United Recovery Systems Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely URS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against United Recovery Systems – URS?

Absolutely. Here are some Sample Cases file in Federal Court

In October 2011, in United States District Court for the Middle District of Pennsylvania, a plaintiff filed a complaint against URS for violating the Fair Debt Collections Practices Act (FDCPA) Section 1692k(c) for attempting to collect a non-existent debt. In this case, the plaintiff had incurred a debt of $8,052.18 for which he was sued by Citibank several months earlier. In that trial, the judgment was in favor of the plaintiff; Citibank did not appeal; and the debt was dismissed and declared non-existent and unenforceable. In May 2011, the plaintiff received a collection letter from URS demanding payment for the Citibank debt. The plaintiff alleged that this attempt to collect a debt violated the FDCPA. The judge in this case considered the “bona fide error” rule in Section 1692k(c) of the FDCPA, which states that a “debt collector may not be held liable in any action brought under this subchapter if the debt collector shows by a preponderance of evidence that the violation was not intentional and resulted from a bona fide error notwithstanding the maintenance of procedures reasonably adapted to avoid any such error.” In this case, although the judge did not dismiss the plaintiff’s argument that the debt had been previously dismissed, he did not find that URS’ actions violated the FDCPA because verification of the debt is “only required after the consumer informs the debt collector that the debt is disputed.” The judge concluded that a “factual determination” of whether URS “committed a bona fide error in relying on inaccurate information provided by Citibank” would be “more appropriate at the summary judgment stage.”

Here are some past Press Releases of Lawsuits Brought On By Lemberg Law Against URS 

November 13, 2015. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, District of Maryland. The case, against United Recovery Systems, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages, plus other relief.

A loved one’s death puts you in a tailspin. The last thing you need in your time of mourning is a debt collection call, much less an abusive debt collection call. Our client says that he received a debt collection call from URS shortly after his fiancee passed away. He told the debt collector that he needed more time to get his financial house in order because of her passing. In response, he says that the United debt collector rudely asked what her passing had to do with his paying his bills.

This lawsuit charges that United Recovery Systems violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by using abusive language; and by using unfair and unconscionable means to collect a debt.

United Recovery Systems Calling You?

Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Consumers have reported this agency harassing them from the following numbers:

  • 800-236-4300

Want to Stop Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

Read more about your rights

What Our Clients are Saying

“We realize that ours is only one little case among many — and a lot more serious — but are heartened by the fact that you accepted it represented us with a professionalism that belied the dollar amount.”

“I am so blessed that through this dreadful, terrifying encounter, your company was there to help me. I can not thank you enough”

“Never did I feel anything less than your most important customer. I love your service, and wish that more people were aware that there was a remedy for these vile creatures that call themselves collectors. Do not get me wrong, I pay my debts, or at least attempt to, but those agencies are aware of what they’re doing is illegal and know that the person on the other end of the line probably does not know that.”

Can You Help Me Delete United Recovery Systems from My Credit Report?

Chances are good that we can help.  Call us today and we’ll explain.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg
2 COMMENTS
  • Gayle C

    I was contacted about my ex husband’s debt first about 3 years ago and another time and just yesterday and today. United Recovery System told me they would file against my ex-husband’s social security, put a line against him, and garnish his wages. They were trying to get in touch with him. They threatened the same with our son. They wouldn’t tell me any legal reasons why they were taking this action but I figured it was from the truck repo from 2010. The truck probably had been sold on a lot and more than likely the debt was written off but they’re still attempting to collect. Why threaten social security? I was planning on early retirement and may file on my ex husband’s depending on monthly amount. This really concerns me. I didn’t think they could file against your social security. I hope u can offer or be of some assistance. I’ve threatened to get a lawyer for general principle.

  • Stephen O

    I was a call from United Recovery Solutions from a debt back in 2008 when the market went bust. I returned the vehicle when I was let go from my place to employment. Their representative said the bank wrote it from in 2010. The representative is saying the bank is going to garnish my wages and put a lien on my accounts. My name is Stephen ***. Also they are saying I can settle that debt for less than 2500.00 instead of 14,000.00. They are saying they are not a debt collector but Mediator.

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