Systems & Services Technologies or SST is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Systems & Services Technologies – SST?
Systems & Services Technologies Inc.(SST) is a third-party collection agency based in Missouri that specializes in collecting delinquent automotive loans. SST has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and using illegal or prohibited communication tactics. If SST has contacted you about delinquent financial obligations, make sure you know your rights before you take action.
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Is Systems & Services Technologies a scam?
They’re legit. According to the Better Business Bureau (BBB), Systems & Services Technologies , Inc. is a legitimate collection agency, founded in 1995. The BBB established a profile page for SST in 1998. The BBB lists SST as a collection agency and loan servicer that uses the alternate business name, NCO Financial Systems. Buzzfile estimates the size of SST’s headquarters staff at 200 employees. A search for NCO Financial Systems on the Buzzfile website leads to the profile page for Alorica Global Systems, Inc. According to Buzzfile, Alorica uses the alternate business names, Expert Global Solutions, Inc., and NCO Financial Systems.
According to its website, SST is “the nation’s leading consumer loan servicer…and is committed to being the third-party servicer of choice for originators and purchasers of consumer assets.” SST offers its “clients sophisticated asset servicing options to support whatever direction their business is headed.” SST’s “servicing solutions enable…clients to balance their overhead with their true business requirements, rather than maintaining high staff and infrastructure levels to support fluctuating loan portfolios.”
SST was originally formed “to service a variety of consumer assets, with the initial focus on subprime auto loans.” Currently, SST “provides customized servicing solutions across the credit spectrum…for auto loans and leases; recreational vehicles; boats; motorcycles and power sports equipment; credit cards; signature loans; manufactured housing; and other consumer receivables.”
Systems & Services Technologies offers “solutions” in 6 areas: loan servicing; backup and data aggregation servicing; reporting and performance; technology; credit card lenders; and deficiency collections. SST’s loan servicing division “provides primary servicing for…clients through two channels: conduits (daily flow relationships) and bulk transfer transactions (portfolio acquisitions).” Their backup and data aggregation division “offers various levels of back-up servicing for multiple asset classes and credit qualities.” SST’s reporting and performance division utilizes “systems and personnel to provide…clients with timely, accurate reporting and monitoring of performance.” SST also states that its “leadership position… results from… state-of-the-art technology used to achieve outstanding results.”
SST’s credit card servicing division provides third-party credit card servicing from “asset generation” to “deficiency collections.” SST’s deficiency collections division “provides third-party deficiency collections through NCO Financial Systems, its parent company…and integrates… collections with its other services to ensure that each client’s experience is coordinated and complete.” SST’s website is client-facing and does not provide any links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Systems & Services Technologies?
As of March 2019, the BBB has closed 48 complaints against Systems & Services Technologies in the preceding three years, with 12 complaints closed in the previous 12 months. Most of those complaints cited problems with billing and collections, although 13 of those complaints also cited problems with customer service. As of March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 11 complaints against SST, all of them attributed to Expert Global Solutions, Inc. Justia lists at least 7 cases of civil litigation involving SST.
Systems & Services Technologies, Inc. 4315 Pickett Rd. Saint Joseph, MO 64503-1600 Telephone: (800) 392-8308 Website: http://sst-mo.com/about.html
Can Systems & Services Technologies Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SST would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Can you help me file a No Fee Lawsuit against Systems & Services Technologies?
Absolutely. Here are some Sample Complaints
Complaints against Systems & Services Technologies cite problems resulting from disputes about the validity of debts and the accuracy of accounting and credit reporting practices. In January 2017, a complainant stated that she had been “battling with Equifax for the last few months” regarding “some fraud on her report, and it has been a complete nightmare for” her. She stated that she had discovered a derogatory item from SST for an account that has had a zero balance for over two years. She “filed a complaint against Equifax about 2 weeks prior to her complaint, but as of yesterday morning, those accounts… both have a positive balance…and were reported as a new charge-off and derogatory.” The negative items had allegedly sent her “credit into a tail spin and her stress and health are taking a toll.” She also stated that she had “already been fighting with someone using her social security number, and now she has to fight a large company.”
Also in January 2017, a complainant stated that he had “opened a credit card account with SST…and had paid faithfully until going through a” difficulty. Subsequently, “a second account popped up on his credit report, with a different account number, also attributed to SST.” He said that “both accounts have the same date of being opened.” He also said he had “tried to have one of them removed as it is clearly a duplicate, but many letters later,…they still appear on his credit report.” He “asked SST to provide the proof that he personally opened both accounts, but they have failed to do so AND the marks on his credit report remain.” In January 2016, a complainant stated that his auto loan had been sold to Systems & Services Technologies, who now “manages all aspects of this loan but… has no knowledge of any activities related to this loan.” He stated that “when he first received the notice of the sale, he realized his minimum monthly payment amount was not accurate.” He “notified SST about this error and was told it would be investigated,” but SST’s “investigation did not uncover any error.” The complainant “tried several times to resolve this matter, but he has had no success.” As for the original loan servicer, he said that payments were“auto drafted from his account BIMONTHLY for $150.00. Therefore, he was paying $300.00 per month when his minimum payment was $280.00.” He also stated that “SST has his minimum payment set at $150 MONTHLY,” and even though his “maturation date was” already passed, “SST was still attempting to collect payments despite the fact that he never missed a payment and had already reached his 75-month… term.” Regardless, he stated that “no one at SST will look into this matter.”
SST did not provide public responses to these complaints.
Systems & Services Technologies Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Stop Debt Collection Harassment
You may have a case, if…
You are receiving multiple calls per week from third party collection agencies
You are receiving early morning or late night calls from debt collectors
You are receiving calls at work from a debt collection agency
Debt collectors are calling your friends, neighbors, or coworkers
Collectors are threatening you with violence, a lawsuit, or arrest
A debt collector attempts to collect more than you owe
You are being threatened with negative credit reporting
A debt collector attempts to intimidate you
Criminal accusations are being made towards you
Use of obscene language during an attempt to collect
Automated robocalls are being made to your phone in an attempt to collect
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“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
Can You Help Me Delete Systems & Services Technologies from My Credit Report?
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