Synergetic Communication , Inc. (SYNCOM) is an Accounts Receivable Management company specializing in third-party debt collection. SYNCOM has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper communication tactics and threatening to take actions that cannot legally be taken. If you have been contacted by SCI, be sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Synergetic Communication, Inc. is a legitimate collection agency, founded and incorporated in 1996. The BBB established SCI’s profile page in 1997. SCI is listed as a collection agency. Buzzfile estimates SYNCOMS’s annual revenue at $8.13million and the size of its headquarters staff at 78 people.
According to its website, SYNCOMS’s “goal is to provide a service that only enhances our clients’ reputation with their customers.” SCI’s “PCE (Positive Consumer Experience) program specifically focuses on being compliant in today’s recovery environment.” By using a “proactive consulting approach based on in depth analysis of the consumer’s individual situation,” SCI tries to “‘sell’ a realistic solution to the consumer and maximize the opportunity for…clients.”
Synergetic Communication Inc has historically specialized “in large balance portfolios in the auto finance and mortgage industries.” More recently, SYNCOM has acquired a portfolio comprised of clients from the credit card, banking, utility, telecommunications, and consumer finance industries. SYNCOM accepts accounts for both consumer and commercial collections.
SYNCOM’s collection services include deficiency collections; financial services collections; government collections for federal, state, and local agencies; collateral recovery for “captive auto finance companies and debt buyers”; dormant judgement collections; high-volume, low balance collections for telecom, utility, and cable companies; and their “laser” program “that will dynamically pinpoint accounts that have a propensity to pay based on the consumer’s most current positive credit activity.”
Synergetic Communication Inc does not provide information about its compliance polices; nor does it provide links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of November 2017, the BBB has given SYNCOM a rating of NR (No Rating). The BBB has closed 10 complaints against SYNCOM in the past three years, with 2 closed in the past 12 months. All of those complaints allege problems with billing and collections. Since April 2015, the Consumer Financial Protection Bureau (CFPB) has received 12 complaints about . Justia lists at least 11 cases of civil litigation involving Synergetic Communication Inc.
Synergetic Communication, Inc.
5450 Northwest Central, Suite 220
Houston, TX 77092
Telephone: (800) 580-8615
Website: http://www.syncomcorp.net/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SYNCOM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Complaints:
in 2016, consumer filed a proposed class action lawsuit against Synergetic Communication, Inc. over claims that the debt collection agency breached regulations set forth by the Fair Debt Collection Practices Act (FDCPA). The lawsuit claims a non-FDCPA-compliant letter sent by the defendant to the plaintiff could be misunderstood by the unsophisticated consumer because it fails to note via safe harbor language whether the debt amount is accruing interest and fees. This omission, along with failing to note the date that the amount of debt owed was calculated, could lead the debtor to be confused as to the exact total balance owed, which may be greater than that listed on the collection letter.
Complaints against Synergetic Communication Inc. cite problems resulting from inaccurate documentation and attempts to collect debts not owed. In October 2015, a complainant indicated he had received a collection notice from SCI for a debt he claimed was fraudulent because the six-year statute of limitations makes collection activity illegal. In response, Synergetic Communication Inc. indicated they had mailed verification of the debt as requested. However, they insisted that debts “do not become invalid because the statute of limitations has expired. The debt is still valid, but the option to pursue the debt using the court system is no longer available.” SCI acknowledged the complainant’s dispute and his request that the account be closed. They also indicated that they had “closed and returned this account to their client… and that they will not be making any further attempts to contact this consumer regarding this alleged debt.” They concluded by stating that they were unable to send confirmation of the account closure because once “an account is closed out of our office, we can’t take any further actions regarding the account.”
In September 2015, a complainant indicated she had complied with a payment agreement for a year and then settled a delinquent account with Synergetic Communication Inc. A week after her final payment, she received a notice that the debt had been sold. She tried to tell the new collection agency that she had arranged a settlement with SCI, and they agreed to accept the arrangement if she could provide a letter from SCI stating the terms. Her subsequent attempts to secure the letter from Synergetic Communication Inc had lasted for a year, but she still had not received the letter. SCI offered a lengthy explanation that stated, in part, that the “process to close the complainant’s account as a settlement was interrupted. It takes thirty days to properly close an account and make sure all the coding is correct. The recall of all the accounts at once did not allow the process to be completed. When the new collection agency reviewed the account initially, they saw the account had been set up to pay the balance in full and they did not realize the payment plan… changed to a settlement later down the line.” Ultimately, SCI offered their assurance that they communicated with the new collection agency, whose “records have been adjusted to show this account has been settled in full, with no more money due from the consumer.” Synergetic Communication Inc. provided the complainant with a toll-free telephone number to call with any further questions
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“Thank you and your staff for the exceptional work you did on my behalf in dealing with a debt collector. I’ve not experienced the level of professionalism, care, timeliness in follow-through, and financial compensation obtained through your firm.”
“I won’t be afraid to contact you or recommend your services to others for debt collection difficulties. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. I am most grateful.”
“I did not realize I’d be getting any money from this wretched affair. I’m taken aback by what you have achieved in my behalf.”
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Synergistic communication sent me a settlement letter stating I owe $8325.93 and payment offer of $2081.48. I was crazy enough to paid the offer and never received a receipt or what I paid for. Now to think about what did I pay for n am I able to sur to get my money back??
I just opened a letter from Synergetic Communication Inc saying I still owe $530 to Fingerhut (or Jefferson Capital Systems – whoever they are. The date of the so-called bill is from May 2012 – over 20 years ago! Geesh – I am a senior citizen & can no remember bill payments from that long ago but am fairly sure I paid much of those old debts down (or off) way back then, before I retired. Plus, I thought debt collections and debt collectors – who I understand, buy old debts & then try to collect money, had to stop after 7 years or so..?
The letter says if I call them or use a form on their website, by 9/26/22, to dispute the debt, they must stop collection. I have never heard of this company & I am not about to give them any other access to my email or phone #.
There is a website listed in the letter under “What else I can do” & my “rights under federal law” – www. cfpb. gov/debt-collection – that almost looks like is a government page but not sure I want to click on it. I did a little online research & this all seems more than a little strange, fishy & illegal. That is how I found the Lemberg Law webpage.
I am posting my comment but since I do not know for sure if lemberglaw. com is a place I should contact, & your offices do not appear to be in my state, I do not want to leave my phone # here below.
(Also, not sure what the star rating means, but clicked on 5.)
Synergetic Communication sent me a letter stating that I owe $804.00 but will settle for $241.20. My concern is when I called them to get details regarding the bill they stated that it was from September of 2011. It is now November of 2021 and I have never received an invoice or any other debt collector trying to get this money the past 10 years. What should I do?
My Concern is that Synergetic communication keeps sending me letters on a debit that’s not even on my credit report.
I received a settlement letter for $16,877.95 saying original creditor is Ford credit Us. I don’t nor have I ever owned a car with Ford as a creditor. The car I do have is a Hyundai Santa Fe legally owned and paid for outright.
Hi this Kurt B I’m sorry for writing again. I would like to sue them because I want to keep my credit where it is and growing. If this company screws it up we will have a problem. I don’t mess around with my credit I’ve worked very hard to get it where it is. Thank you, Kurt Ballenger
This place is a fraud, I’m not paying a dime that I don’t owe !
THESE PEOPLE HAVE BEEN CALLING ME 4-6 TIMES A DAY FOR OVER A MONTH. I GET 1-2 LETTERS A WEEK FROM THEY. IN THE MIDDLE OF THE LETTER IT SAYS THE DEBT IS TOO OLD TO SUE ME. WHY ARE YOU CALLING AND HARASSING ME? THE DEBT WAS FROM 2007 WHEN I WORKED FOR A COMPANY AND HAD A COMPANY CAR. THE COMPANY SHUT DOWN WENT OUT OF BUSINESS AND ACURA TOOK THE CAR BACK. IT’S NOT ON MY CREDIT REPORT AS IT’S NOT MY DEBT I WAS ONLY THE DRIVER.
I have done collections for 13 years. Synergetic Communications called our office today, then hung up. I called the number back. A male answered and went through his opening disclosures. He then asked for my name. I know I owe this company nothing so I am not providing my name as I do not have to, I just needed to communicate they were calling a business and I asked the collector who they were looking for twice. He refused to tell me the name of the person they were looking for on this collection item. He said, “We cannot provide that information to a 3rd party.” So I gave him another chance to fix it and asked for his manager, I told him I had done collections for 13 years and you have to tell someone who you are looking for when you call them, he has to give me the name of who they are looking for.” He then put me on hold, Manager got on the line, rude, he laughed when I told him what the collector had said, very poor customer service skills, seeing as though it is a wrong number, they called it and hung up, when I called back they refused to tell me who they are looking for until I give them my name…..then finally the manager tells me they are looking for an “Alice” we have 4 people in our office and NO Alice at ALL since I have been here a year. They violated a few laws if I am not mistaken….
This company sent me a letter in the mail saying I owe GE Money Bank 1,180.86. I have never had an account with GE Money Bank and it is definitely not on my credit report. So I do not understand why they are even contacting me. I will pursue legal actions again them and sue the hell out of them for this. I am so pissed off.
I received a letter from this co. Stating I owe in collection $2,584.00. Payment must be received by may 1, 2019. I hav no debts at all, I don’t know how this co got my name and address and where they think I owe anybody money. I have no money due to anyone anything from my past. How does this happen. This is the first letter I’ve received stating I owe some company money.
Synergetic Communications sent me a letter of settlement but I am very concerned that if I pay the debt they will not properly delete the debt from my credit report. Is there any way short of getting a letter with terms of pay/delete from them that I can trust them if the settlement is paid off??
This is the most unprofessional miserable place to work. There are numerous fights here (verbal & physical); the owner (Mike Orlando) encourages hostility in the workplace, he calls it a “bull pin” environment. I’ve been here for a while and definitely looking for something else. The salary + commission pays the bills; however, the mental strain isn’t worth it.
I constantly witness this company misrepresent payment arrangements as settlement agreements (knowing account will not settle), they allow collectors to work on portfolios of which they’re not licensed. Managers pass out drunk in the parking lot, people have sex in their cars. You name it, it happens here… can’t wait to leave.
Synergetic Communications sent me a letter of settlement but I am very concerned that if I pay the debt they will not properly delete the debt from my credit report. Is there any way short of getting a letter with terms of pay/delete from them that I can trust them if the settlement is paid off??