Stoneleigh Recovery Associates or SRA is a third-party collection agency based in the Chicago area. SRA has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA) such as improper sharing of information or attempting to collect debts not owed. If you have been contacted by SRA about past due financial obligations, understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Stoneleigh Recovery Associates, LLC is a legitimate collection agency founded and incorporated locally in Lombard, IL in 2007. SRA is listed as a collection agency, a collection system, and a limited liability company. The BBB established its profile page in 2009. Buzzfile estimates SRA’s annual revenue at $6.8 million and the size of its staff at 53 people.
The BBB profile page contains a description of Stoneleigh Recovery Associates as “a nationally licensed, bonded, and insured boutique collection agency…[that] provides service nationally as well as locally around the Chicagoland area…[SRA] provides debt recovery services including revenue cycle management, early intervention, back office support, and First and Third-party collections for clients in the recovery of outstanding accounts receivable. This company also undergoes regular SOC 1 (Service Organization Control) Type II audits.”
According to its own website, SRA’s mission is to “provide direction and assistance to our client’s valued consumers by reducing their debt and improving their lives.” SRA’s services include pre charge-off account servicing; first-party collection services for “past-due” customers; and third-party collections for delinquencies. SRA’s collection staff is active in the auto finance, bankcard, commercial, healthcare, retail, and student loan industries.
SRA’s website includes a “Stop Calling Me” tab on its home page that provides consumers with information about their rights under state and federal consumer protection laws.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of October 2017, the BBB has closed 34 complaints against Stoneleigh Recovery Associates in the preceding three years, with 8 complaints closed in the past 12 months. Most of the complaints are fairly evenly split between advertising and sales issues and billing and collection issues. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 31 complaints against SRA. and Justia lists more than 25 cases of civil litigation naming SRA as a defendant.
Stoneleigh Recovery Associates, LLC
810 Springer Dr.
Lombard, IL
Telephone: (866) 724-2330
Website: http://www.stoneleighrecoveryassociates.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely SRA would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases
In July 2017, in United States District Court for the Southern District of Alabama, Southern Division, a judge issued an order regarding a motion to dismiss charges brought by a plaintiff alleging violations of the Fair Debt Collections Practices Act (FDCPA); the Telephone Consumer Protection Act (TCPA); as well as civil charges alleging negligence; wantonness; wanton collections; defamation; invasion of privacy; and fraudulent representation. Stoneleigh Recovery Associates was implicated in the charges alleging violations of the FDCPA; of the TCPA; and of negligence, wantonness, wanton collections, and invasion of privacy.
In this case, the plaintiff had used a Capital One credit card to purchase an off-road vehicle and had given Capital One a lien on the vehicle. The plaintiff later sold the vehicle with the cooperation of Capital One, who then issued a release of lien and written confirmation that her credit card balance was fully satisfied. Nonetheless, Capital One initiated collection proceedings against the plaintiff, making collection calls with an automated telephone dialing system (ATDS) and pre-recorded messages without the plaintiff’s prior consent. Subsequently, the account was acquired by Bureau Investment Group Portfolio No. 15 (Portfolio), who began making calls to the plaintiff about the charges, some of which were made using an ATDS without consent. Portfolio later referred the account to SRA. All of the defendants wrongfully reported to the credit reporting agencies that the plaintiff’s account was past due.
Stoneleigh Recovery Associates was not held liable for violations of the TCPA because those charges resulted from telephone calls that violated this law, and the plaintiff failed to allege that SRA had ever made any calls to her. Charges against the other defendants in this regard were upheld in a subsequent hearing. The defendants, including SRA, argued that the plaintiff failed to show evidence that their actions rose to the level of civil violations of negligence, wantonness, and wanton collections, but the court disagreed, specifically citing their actions as described above and the common practice of bringing a charge of wantonness in the State of Alabama. The plaintiff’s allegations that the defendants had violated the FDCPA and of fraudulent representation were not contested. In a subsequent hearing, counsel for the defense was issued a warning for their conduct, and the entire matter was set for further litigation.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
Chances are good that we can help. Call us today and we’ll explain.
Share your story
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg
Spoke with representative at sra regarding my collection account I understood they would be taking $100.00 per month for 6 months I am not employees after the 6 months the they Will contact me regarding my work status instead they were trying to deduct $3,000.00 which dud not go through when I contacted them if course they said I Agreed to this how could I if I am not working so the rep said it will be forwarded to there attorney I told him to go back and listen to the call
I have had issues with Stoneleigh Recovery. I paid two of the accounts that they had on me off last year and then this year SRA started calling me again saying that they had sent me letters. I have not received any letters and requested that SRA send me letters regarding the two accounts that they say I owe now. SRA said I was paying on them last year then stopped. I paid off the two bills that I mentioned earlier. They say I owe them $74.61 and $52.95 but I have not received any documentation on who these bills are for and what the DOS for these medical bills are. They said they didn’t have to send me anymore letters regarding validation of the accounts.