Simon’s Agency Inc is a third-party debt collection agency based in Liverpool, NY, with a satellite office in Spotswood, NJ Simon’s has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper contact or sharing of information and threatening to take actions that cannot legally be taken. If you have been contacted by this debt collector, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Simon’s Agency Inc was incorporated in 2011. The BBB established a profile page for Simon’s in 2001. The BBB lists Simon’s Agency as a collection agency. According to Buzzfile, Simon’s has been operating for 18 years and has an annual revenue of $150,000.
The majority of Simon’s Agency’s clients are in the healthcare industry, and they cite good “bedside manner” in dealing with patient delinquent debts as one of their strengths. Recently, aided by advances in technology, Simon’s has expanded into other areas of debt collection, including consumer credit; commercial loans; government municipalities; and membership-based debt collection for record clubs, music clubs, and gyms.
“The Simon’s Method” uses a four-step process to ensure high recovery rates: file placement; data scrubbing; debtor contact; and remittance to clients. Simon’s offers cash rewards to clients who place accounts with them, and all files are uploaded using technology designed for the needs of collection agencies. During data scrubbing, trained collectors review files for outdated contact information and other sources of information useful in the collection process; all debtors are contacted within 48 hours of placement; and Simon’s cites as a strength its policy of paying clients monthly rather than at the conclusion of all debt recovery.
The Simon’s Agency hosts a separate website for consumers, www.paysimons.com. Neither the commercial site nor the consumer site offer much information about federal debt collection laws like the Fair Debt Collections Practices Act (FDCPA) or the Fair Credit Reporting Act (FCRA). The consumer site hosts a Frequently Asked Questions page, but most of the questions are about how to make payments. Their web-based contact form does not notify site visitors of their rights under the FDCPA or the FCRA.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The Better Business Bureau lists 42 complaints closed against Simon’s in the past three years, with 13 complaints closed in the past twelve months. Most of these complaints are about billing and collection issues, with only 12 of them resolved to the satisfaction of the complainant. There are three negative customer reviews, all complaining about automated calls and unverified debt. Justia lists at least 4 cases of civil litigation citing Simon’s as a defendant.
Simon’s Agency, Inc.
4963 Wintersweet Drive
Liverpool, NY 13088
Telephone: 1 (315) 454-8700
Website: https://www.simonsagency.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Simon’s Agency would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a Sample Case Complaint:
A typical complaint from a consumer occurred in December 2016. A consumer who did not have any history of delinquent debts received an alert about a change to her credit report resulting from a Simon’s Agency report to the credit reporting agencies of an unpaid bill of $25.00. The consumer complained that this action was illegal since she had only received one phone call about the delinquency. Ultimately, Simon’s admitted that attempts to contact the debtor had been mostly unsuccessful. After paying the outstanding balance, Simon’s contacted the credit reporting agencies to have the item removed from her credit report. Also in 2016, another complainant alleged that Simon’s Agency had reported 5 separate delinquencies to the credit reporting agencies without providing verification of the debts or making contact with the debtor. Simon’s provided the account information in response to the complaint and claimed that they had sent letters to the debtor that had not been returned as undeliverable, but also acknowledged that they had been unsuccessful in reaching the debtor by telephone. Civil actions include complaints that Simon’s Agency regularly makes non-emergency automated phone calls, or “robo calls,” to the mobile phones of debtors without their prior consent, which constitutes a violation of the Telephone Consumer Protection Act.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I was almost going nuts receiving calls every afternoon from a person using profane language to push me to pay debts I don’t owe. Someone I trust referred me to Lemberg Law, and I don’t regret having contacted them. The attorneys were very kind and always available when I needed them.”
“Thank you for standing with me Lemberg Law. I was so afraid I could lose my job because of a caller who called my job number 4 hours straight back to back. He not only harassed and threatened me but also abused workmates who received the call when I wasn’t around. Since I solicited for your services, I’ve had a peace of mind, and I’m happy because of the few dollars I got as a settlement.”
“I just called in to thank you for the incredible help you offered to my sickly father who was bothered with frequent calls from scammers. At a point, he just wanted to pay them to get rid of all the annoyance, but because of Lemberg Law’s assistance, he got free help, and the bothering calls ended immediately.”
Chances are we can. Call us to today and we’ll tell you how we can help.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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I am 46, Have undergone 3 Failed Open heart Surgeries, Currently, in Heart Failure, Need a Heart Transplant but I’m now Ineligible for One, as A Dr Also Destroyed My Nervous System & Gave Me on Top of My heart being Literally Destroyed, W My Nervous System Destroyed, It gave Me the Worst, Debilitating, Most Painful, Horrific Condition known to Medicine Called CRPS. There us No cure for it, treatment is High levels of Opiates, as it ranks a 47 on The Chrinic pain scale which goes from 0-50! Nothing Tops it, It’s as if you’re on Electrical fire, It Debilitates you by having your body attack itself, Causing your Joints cartilage to be eaten away. It took Me from Being in Heart Failure, but still being able to ambulance w a Cane, To having Had Custom Carbon Knee braces to be made, as well as Having Me to Utilize a Walker & A wheelchair at the Age of 39, as this took place a while ago, Can’t even go out w My Wife & now 16 yr old son for a Simple dinner. I’ve spent at Over 2,000 Dayys & Nights alone in The Hospital the last 10 yrs! I have NEVER, EVER Acquired The Use of The Alleged Drs group that The Simon Agency Has, I wasn’t sent ANY outstanding Bills or The Simon Agency asking Me to Challenge The Alleged Debts, which are So Small, But Have been in My credit report unknown to Me for the past 5 yrs! For $16, $32, $36, a Total of $125! My Wife would Have Paid them, as She pays All bills & as Evident by Her 820 Credit Score! She wouldn’t have just Thrown them out! I challenged it on My TU & within 3 days TU Deleted Them, But My Equifax shows them 5 of them, I challenged Twice, I even gave them a Copy showing How Trans Union Deleted them in Only 3 Days, as They Would Have NEVER just Deleted Them So Quickly If They found a Just Debt. Since I disputed w Equifax, Now The Simon Agency is Robocalling My Cell phone! Which I Know is a Violation, As Well as Them & The Summit Group For Violating My HIPAA Rights, If I Truly owed These Frivolous but Damaging Reporting debts. I Am on Disability, My Wife is My FT caretaker, as I am Bedridden except to go to my Drs appt Every Single Month, as I am That Critical of a patient & to Have These people Harassing Me & Destroying My Credit is Causing an Immense amount of Physical & Emotional trauma. With CRPS if You get Emotionally upset, The Physical Pain as Well Becomes Unbearable! I really need help, but can’t afford much, as Said I’m living off My Disability & My wife’s PT babysitting, We are Barely just making it, as She Can’t work FT at a Company as Said, She has become My Official Caretaker as With My heart being Destroyed, My lungs are bad, My Nervous System Destroyed, My Short term Memory Destroyed – Due to CRPS, My joints beyond repair, I even have Cracked & Crushed Vertebrate, Sciatica, Degenerative Disc Disease in my Cervical Column ( My Neck) again Thanks to CRPS & I Can’t undergo ANY Further Surgery as My heart is in too Dangerous a condition & I have The Simon Agency Harassing Me & Destroying my Credit, Which My Family Desperately Needs to Even Rent a different home, as Our landlord is selling where we Currently live.
COMPANY DEBITED MY BANK ACCOUNT WITHOUT AUTHORIZATION
I checked my credit report and Simon’s Agency is on it. It is saying $50 balance owed. My son had insurance. I don’t see why it’s even on my credit report as being owed.
They filed a legal judgement in the wrong medical provider’s name on it. I won’t pay because I can’t get a corrected billed.