Resource Management Group , LLC (RMG) is a third-party collection agency based in North Carolina. RMG has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as using abusive and threatening language in an effort to collect a debt and threatening to take actions that cannot legally be taken. If RMG has contacted you about past due financial obligations, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. The Better Business Bureau (BBB) established a profile page for Resource Management Group, LLC in 2018. RMG has not yet claimed this listing. The BBB does not provide any information about RMG’s founding date or location. The BBB lists RMG as a collection agency.
RMG hosts a website at www.resourcemanagementgrp.com. However, this site requires site visitors to enter a username and password and does not provide any publicly accessible information, images, or references of any kind. Neither the Facebook nor LinkedIn social networks host listings for RMG.
The Indeed job search site has posted several employee reviews about RMG. According to one review, RMG collects delinquent debts for PayDay lenders and rent-to-own home furnishing retailers. Employee reviews range from one-star reviews that cite deliberately abusive and corrupt management practices; to three-star reviews that cite acceptable pay scales, but a lack of structure and accountability; to five-star reviews that cite a great environment for learning the collections business.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of July 2019, the BBB has given Resource Management Group a rating of F, citing RMG’s failure to respond to complaints. The BBB has closed 4 complaints against RMG in the past 3 years, all of them closed in the previous 12 months. All of those complaints alleged problems with billing and collections. As of April 2015 ,the Consumer Financial Protection Bureau (CFPB) has closed 8 complaints against RMG. Justia does not list any cases of civil litigation involving RMG.
Resource Management Group, LLC
PO Box 2491
Matthews, NC 28106-2491
Telephone: (888) 841-2731
Website: http://www.resourcemanagementgrp.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RMG would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Complaints
Complaints against Resource Management Group cite problems resulting from disputes about the validity of debts and allegations of harassment. In June 2016, a complainant stated that RMG had been “using a 10-year old fraudulent debt that does not exist to harass” him. According to the complainant, RMG called and harassed him “regarding a debt…from 2008. He contacted the original debtor,” and they allegedly told him that “the debt never existed,” and that he has “no open or closed accounts with that company.” Regardless, RMG left “messages on his phone threatening legal action and threatening to show… up to his home and work.” In addition, they left “protected information such as debt information, a social security number, and birth dates on voice mail” messages.“The collectors allegedly listed that same information on the phone without verifying the person they were speaking to.” The complainant stated that these actions are “direct violations of state and federal collection practices and consumer protection laws.” He said he had “recorded phone conversations with various employees and voice mail recordings from RMG.” He requested that RMG “cease and desist all activity in regards to” his alleged debt; “delete his account and never initiate any further correspondence to” him; and “to cease and desist all collections activity from debts or accounts older than the originating state’s statute of limitations, as…required by law.”
In May 2019, a complainant stated that Resource Management Group had “almost scammed him for a 10-year old credit card debt that was already paid years ago.” According to the complainant, RMG “will not stop calling” him. He said that “a basic search online” indicated that their efforts appeared to be a “scam,” with their post office box addresses “pulling up to other companies.” He said they had refused to “provide their physical location,” and that the North Carolina Secretary of State’s records associated “3 other companies at the same address.”
In February 2019, a complainant alleged that RMG was using “false information… for collection of a debt,” and that RMG provided “no proof of debt/who actually owes” the alleged debt. According to the complainant he was “contacted by two different collection agencies regarding this same ‘debt’ of a MasterCard he had no knowledge of.”RMG was allegedly the third agency to contact him, and when he asked them to clarify, he said he “was assured that they were the ones collecting.” However, when he “asked for some form of proof that the debt even occurred, …he was given several different dates of when it occurred.” The RMG “agent then listed off ‘previous addresses,’” including an address in Louisiana. The complainant stated that he had “never been to Louisiana in his life,” but when he “questioned her about this, …she allegedly refused to address the false information.” He said he was “not comfortable paying a debt he has no knowledge of when three different parties are trying to collect the same thing.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I have to admit, I was not sure of y’all initially but you proved me wrong. You not only got the calls to stop but you have the company to dismiss the accounts once and for all! It had been more than I anticipated.”
“Prior to contacting you, we had tried repeatedly to handle this matter without threatening litigation. In the end, not only were they unapologetic, but they were dismissive – even of an attorney friend who called on our behalf. Sincerest thanks for resolving this matter for us!”
“Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“Thank you and your team at Lemberg Law for the exceptional work you did on my behalf. I have never experienced the level of care, professionalism, timeliness in follow-through, and monetary compensation obtained through your firm.”
We can absolutely help. Call us today.
Share your story
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg
They promised to free me from my contract with a timeshare. That’s what they said to me after bringing me in for said timeshare con conference. Then they opened a credit card for $10,000 in my name & immediately withdrew the entire amount stating that it would be applied towards the cost of getting me out of the timeshare contract. They have me completing paperwork, obtaining evidence & paperwork has to be notarized with two witnesses. I only owed a balance of $15,000. They asked I not contact the timeshare. I’m tempted to do so. I’m on the verge of a nervous breakdown. I don’t have money like that.
I received a call from Resource Management Holdings and they as me about an unpaid debt from 2007 from Washington Mutual. I said that I didn’t remember such debt and they had my last name wrong and my address from where I haven’t lived in 13 years. I asked them to please email me information about this debt and they at first didn’t want to but said that they would. He was very threatening and said they were going to sue me and garnish my wages. Said it would be on my credit report (although it is not on my credit report now and never has been) I didn’t receive the information so called back 2 days later to get to the bottom of what was going on. I spoke to another person who said that the information was sent to the wrong email and send it over. Then he wanted me to sign something immediately that I agreed to a settlement. I said I wouldn’t do that until I speak to my attorney because of their threats. I honestly do not remember this bill and have excellent credit. He then said my credit would be ruined if I don’t pay. I asked for 4 hours to discuss with my attorney and he said he could not promise that proceedings will not start against me.
I received a call today from the Resource Management Group stating that I owe money for a debt from Best Buy from 2009. When I said tsar I paid that debt off, they demanded a specific date when that was done. Since it was over 10 years ago, I told them I did not remember and I don’t keep bills and statements past 7 years. The person responded by saying that I would receive a court summons. I asked why I had not received anything in the mail and they listed a residence I have not lived in for over 18 years. The person kept threatening me when I asked for proof of this debt. At that time, I just hung up the phone.