Receivables Performance Management LLC or RPM is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Receivables Performance Management?
Receivables Performance Management or RPM is a collections agency founded in 2002, and is headquartered in Lynnwood, Washington. RPM Collections has more than 250 employees and collected $57 million in 2011. This collection agency offers a variety of services, including telemarketing, customized dunning notice services, early age reactivation services, late stage/post statute services, small balance portfolio services and inbound and outbound services. This debt collector operates in virtually every industry, including bankcards, utilities, telecommunications, healthcare, and retail..
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Is Receivables Performance Management a scam?
They’re legit. According to the Better Business Bureau (BBB), Receivables Performance Management is a legitimate collection agency founded in 2012. The BBB established a profile page for RPM in 2008, and AFS has been accredited by the BBB since 2014. The BBB lists Receivables Performance Management as a collection agency. Buzzfile estimates its annual revenue at $16.7 million and the size of its staff at 150 people.
Who does Receivables Performance Management collect for?
Receivables Performance Management pursues payment from customers within several business sectors, including credit cards, retail cards, auto financing, utilities, telecommunications, and health. Receivables Performance Management has a motto of “Keeping Our Promises” to its lender customers
So as to keep its promises to its lender customers, this company employs an assortment of tactics to receive payment from consumers. They take part in conventional debt collection practices, such as reporting to credit bureaus, repeated robocalls and letters, and lawsuits.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Receivables Performance Management – RPM?
As of May 2017, the Better Business Bureau reported 314 closed Receivables Performance Management complaints over the previous 3 years, and Justia recorded 31 lawsuits against RPM from the past year alleging violations of the Fair Debt Collection Practices Act. In addition to that, the Consumer Financial Protection Bureau (CFPB) recorded 168 closed complaints for 2016.
Can Receivables Performance Management Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RPM would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Can you help me file a No Fee Lawsuit against Receivables Performance Management?
Absolutely. Here are some past Press Releases of Lawsuits Brought On By Lemberg Law
June 13, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Middle District of Georgia. The case, against Receivables Performance Management, charges the debt collection agency with violating state and federal law and asks for $1,000 in statutory damages under the Fair Debt Collection Practices Act, actual damages under the Georgia Fair Business Practices Act, and other relief.
Debt collection calls can be unnerving. When the debt collection calls are for someone else, things can get complicated. Our client says that RPM began calling her in attempt to collect a debt owed by her husband. Every time a debt collector called, they asked to speak with her husband. Our client advised RPM that they were calling her personal cell phone number and that her husband could not be reached at that number. She also asked the debt collection agency to stop calling her. Nevertheless, debt collectors from RPM Collections continued to call her cell phone.
This lawsuit charges that Receivables Performance Management violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior and by using unfair and unconscionable means to collect a debt. The lawsuit also charges that Receivables Performance Management violated the Georgia Fair Business Practices Act by engaging in an unfair or deceptive act.
March 22, 2017. On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Northern District of Texas. The case, against Receivables Performance Management, charges the company with violating federal law. It asks for $500 to $1,500 per call in TCPA statutory damages, plus other relief.
We carry our cell phones wherever we go. Yet that does not mean that we welcome any and every call that we get on our cell phones. Indeed, robocalls can be extremely annoying, particularly when they ring through at inconvenient times and places. Our client says RPM, robocalled his cell phone. When he answered calls from RPM, our client heard a pre-recorded message that told him to hold for the next available representative. That’s how he knew it was a robocall. He waited on the line to speak with the live representative, and then told the RPM debt collector to stop calling his cell phone. Nevertheless, RPM continued to robocall our client’s cell phone.
The lawsuit charges that Receivables Performance Management violated the Telephone Consumer Protection Act (TCPA) by using an ATDS to call our client’s cell phone without his consent.
November 25, 2015.Debt collection calls are bad, but debt collection robocalls are even worse. Our client tells us that Receivables Performance Management started robocalling his cell phone in July. Our client knew it was a robocall because, when he answered his cell phone, he heard a prerecorded message telling him to hold for the next available representative.
In mid-July, our client waited on the line to speak with a live RPM representative. She told him that RPM was willing to settle the debt for 50 percent of the balance owed. Our client asked for documentation of the offer, and the Receivables Performance Management debt collector agreed to send it. Our client also asked the debt collector to stop calling his cell phone. RPM never sent the settlement documents and they kept calling our client’s cell phone.
Our client’s case, which was recently filed in U.S. District Court, Western District of Texas, charges Receivables Performance Management with violating the Fair Debt Collection Practices Act by engaging in harassing behavior; by using false, deceptive, or misleading representation in connection with the collection of a debt; by employing false and deceptive means to collect a debt; and by using unfair and unconscionable means to collect a debt. It asks for statutory damages of $1,000, plus other relief.
The suit also charges Receivables Performance Management with violating the Telephone Consumer Protection Act by placing automated calls to our client’s cell phone without his consent to do so. It asks for $500 to $1,500 per call in statutory damages, plus other relief.
September 16, 2015.On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Northern District of West Virginia, against Receivables Performance Management. Our client alleges that RPM called his cell phone about a Verizon Wireless debt, and used an automated telephone dialing system (ATDS). When he answered his cell phone, our client heard clicking sounds before being transferred to a live representative. Our client alleges that he never provided his cell phone number to RPM or the creditor. In addition, when RPM called, the debt collector didn’t tell our client that they were calling to collect a debt or that they were from RPM Collections. Our client asked the debt collector to stop calling his cell phone. Nevertheless, debt collectors called more than a dozen times. In addition, RPM never sent our client a written notification within five days of first contact, as required by law.
The lawsuit charges that Receivables Performance Management violated the Telephone Consumer Protection Act by using an ATDS or robocalling our client’s cell phone without his consent. The lawsuit also charges that they violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by not disclosing the identity of the debt collection agency during a call; by failing to inform our client that the phone call was an attempt to collect a debt; and by failing to send our client a letter within five days of initial contact. In addition, the lawsuit charges that RPM violated the West Virginia Consumer Credit and Protection Act.
Receivables Performance Management Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Can I sue RPM for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“Thank you for all the work you’ve done on my behalf. I genuinely appreciate the blessing you have bestowed upon me. I didn’t realize I’d be getting any money from this wretched affair. I’m taken aback by what you have achieved in my behalf. This has proven better than I could have expected. I’m appreciative of your services and feel blessed. Thank you!”
“I could not believe it when my boss called me to his office and explained that he had been getting calls about me from collection agencies. OMG, I was so ashamed! Allow me to tell you how happy I am that I found you. Not only did you guys get the set calls to stop but you made them pay ME for calling my job. Seriously, I can’t thank you enough!”
“Know that you, Vlad, and your company did a fantastic thing. You took on a huge company for small people and righted a wrong. For this we are thankful.”
“When I first contacted Lemberg Law, I was at my wit’s end, not knowing what to do or how to protect myself against the collection agencies. I felt like I was sinking. After sending in my case evaluation, Lemberg Law quickly threw me a lifeline and turned the tide.”
Can You Help Me Delete Receivables Performance Management from My Credit Report?
The brief answer is yes. We can help. Call us today.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.