Receivables Management Partners or RMP is a third-party collection agency specializing in healthcare collections. RMP has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as inaccurate reporting of credit information and attempts to collect debts not owed. If you have been contacted by RMP, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Receivables Management Partners, LLC is a legitimate collection agency, founded and incorporated in 2007. The BBB opened its file at the same time. RMP is listed as a collection agency and uses the alternate business name, Collection Associates.
According to its website, RMP “is privately held with headquarters in Greensburg, IN.” Six additional offices are located in Indianapolis, IN; Lansing, MI; Zealand, MI; Chicago, IL; Waco, TX; and Reading, PA. In addition, “RMP has over 520 dedicated employees serving roughly 200 hospitals and over 30,000 physicians across the country.” RMP’s stated mission is “to provide the highest quality accounts receivables management services through an industry best standard of professionalism while preserving the dignity and integrity of all members of our community.”
Receivables Management Partners offers four separate “solutions” for healthcare providers looking for accounts receivable management support. Their extended business office service offers first party early out billing “under the name of the provider, collecting self-pay balances starting at generation of the bill”; third party pre-collect services providing “collection of early accounts receivable under the name of the Business Office Payment Center”; and payment monitoring to “ensure payment arrangements are kept.”
Their third-party collection services for “aged and harder to collect accounts” offers primary and secondary placement options. RMP’s workers’ compensation division works with “the patient’s employer, workers compensation carrier or health insurance to ensure…claims are collected accurately and timely.” Additional solutions include employee overpayment, elementary and secondary educational fees, personal injury, and special projects.
RMP’s client-facing compliance page is fairly comprehensive, but their site offers little guidance for consumers, with no links or references to consumer protection laws or resources.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 10 complaints against Receivables Management Partners in the past three years, with 4closed in the past 12 months. All of those complaints allege problems with billing and collection services. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 154 complaints against RMP. Justia lists at least 1 case of civil litigation naming RMP as a defendant.
Receivables Management Partners, LLC
PO Box 349
Greensburg, IN 47240
Telephone:(800) 653-2851
Website: http://www.receivemorermp.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely RMP would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Many of the complaints against Receivables Management Partners allege problems with accuracy in credit reporting or billing. In July 2017, a complainant indicated that she had noticed a collection item on her credit report for healthcare services from a hospital. The complainant indicates that she had a check card on file with the hospital, and that the hospital had sent her a check for overpayment. Furthermore, she had not received any communications about delinquencies from either the hospital or RMP. In response, RMP contacted the client and indicated that the complainant had established a payment arrangement and that four statements had been sent out. However, they did not address the complainant’s concerns about the reasons for the account having been turned over to collections. The complainant insisted that RMP address her concern more fully, and in response, RMP agreed to return the account to the hospital for further processing and agreed to request that the item be removed from the complainant’s credit reports.
Also in July 2017, a complainant reported he “recently received a copy of [his] credit report…and after reviewing it…found a number of items on the report that [were] inaccurate.” He listed the erroneous items and requested that RMP send “copies of the documents…used to verify the accuracy of the accounts.” Finally, in May 2017, a complainant reported receiving a notice from Receivables Management Partners stating that he owed money for a delinquent medical bill. The complainant requested validation of the debt. The “collection agency sent back [a] patient statement…with diagnosis and codes…that they received from [the] hospital.” The complainant disputed their handling of his request, but RMP allegedly only “sent back a letter stating that they verified [the] debt.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I was so excited when you told me about the positive outcome of the lawsuit. If the need ever arises again, I will not hesitate to call your office or recommend your law services to a friend in need.”
“Thank you, thank you, thank you! I couldn’t be happier with all the hard work your office has done for me. I feel throughout the whole process I was kept informed, and my questions were always answered completely. The calls have stopped, I no longer have a mountain of junk bills piling up, and I owe it all to Lemberg Law.”
“I found your website. I filled out the information and much to my surprise received a call back within the hour. She listened intently and addressed each one of my concerns. She immediately forwarded me an email and advised I would not be charged for services rendered. She made me feel confident and assured, and that someone was in my corner.”
Chances are good that we can help. Call us today and we’ll explain.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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I received a call at work from RMP telling my boss I had multiple delinquent accounts and my boss said this is a personal matter you need to speak with her. Then they proceeded to use profane language and hung up the phone. The same day they somehow got my mother laws number which they proceeded to do the same. What kind of company does this ? So I started looking at my credit report this company is on there like 7 times on bills that were paid and 2 that workman comp paid for. This is crazy too me.
I received 7 letters today from this company for 7 different collections from local hospital/physicians. They range from 2.85 to 40.00. 4 of the 7 dates of service are from last year. How am I supposed to know what they were exactly for and if I legit owe them?? Straight to the trash they go. I sure wish med bills would not be allowed on credit reports. Politicians need to introduce legislation for that.
I have never gotten anything in the mail from RMP, but they’re showing up as collection on my credit report.
I have found several items on my credit report that are listed as RMP. I have never received any bill from them or notification that any bills were referred to them for payment.
Was told the RMP has taken over for billing on an emergency room doctor bill that I was making payments for with the hospital. I have never received a single piece of paper with their information on it, that they are indeed the company whom I should be paying now. The previous organization gave me the telephone number to call and start paying payments there- what kind of collection company does business like this? I was given my “new account number” from RMP and they only allow phone calls to them to make a payment and several times when I call I get sent to a voice mail to have them call me back. Then I never receive a call bak- again WHAT kind of company does this??
I just saw RMP on my credit report for an outstanding bill at an urgent care center. The original bill is for $165, but RMP is trying to make me pay $392. I will gladly pay $165, but I refuse to pay anything above the original bill. They call me up to 5 times per day. It’s madness!!
I am paying them RMP 50.00 a month but they will not send me a receipt. They say they only send them if you do an automatic payment. Why can’t I just pay my medical bill directly to the Hospital? This makes no sense to me. Also, I tried making a payment to them online and their website isn’t working. How do I even know my money is being put toward my bill? Not happy with the way they are handling thing
I have insurance that covers my Dr that this company has a charge of in the amount of 50.00. On my credit report