Pinnacle Credit Services LLC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Pinnacle Credit Services?
Pinnacle Credit Services or PCS is a third-party collection agency based in Minneapolis, MN. FRS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and attempting to collect debts not owed. If you have been contacted by Pinnacle Credit Services, make sure you understand your rights before taking action.
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Is Pinnacle Credit Services a scam?
They’re legit. According to the Better Business Bureau (BBB), Pinnacle Credit Services was founded in 2000 in Minnesota. The BBB indicates PCS was also incorporated in in 2000, but lists an address in Greenville, SC. The BBB lists Pinnacle Credit Services as a collections agency. Buzzfile indicates that Pinnacle Credit Services has an annual revenue of $2.5 million and an estimated staff of 30 employees.
Who does Pinnacle Credit Services collect for?
Pinnacle Credit Services website does not offer a lot of information. They do indicate that they purchase “portfolios of both domestic (U.S.) and international consumer debt owned by credit grantors including banks and finance companies, and by other debt buyers.” Furthermore, “Pinnacle’s name may appear on a customer’s credit report or in a letter from a collection agency,” but collection activity is outsourced to “a third-party specializing in the management of these types of consumer assets, Resurgent Capital Services, LP.”
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many Complaints are there against Pinnacle Credit Services?
The Better Business Bureau lists a total of 11 complaints against Pinnacle Credit Services in the past three years, 2 of them closed in the past twelve months. BBB’s profile page for Resurgent Capital list 361 complaints in the last three years, with 6 closed in the last 12 months. In addition, the BBB lists 5 negative customer reviews for Resurgent. Many of these complaints allege inaccurate documentation or a failure to verify debts. Customer reviews allege abusive and sub-standard customer service. Justia lists at least 14 cases of civil litigation naming Pinnacle as a defendant and at least 16 cases naming Resurgent as a defendant.
Can Pinnacle Credit Services Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely PCS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Many of the cases against Pinnacle Credit Services allege violations of the FDCPA and/or FCRA resulting from their efforts to collect information and contact consumers to collect debts. Many of these cases failed for lack of evidence that any specific provisions had been violated. Because Pinnacle focuses on purchasing debt rather than collecting it, they have less direct contact with consumers; thus, citing or proving violations is more difficult. However, the judge in a 2010 case in United States District Court, Southern District of California, approved an order enforcing a class action settlement against Resurgent Capital Services, LP and Plains Commercial Bank. In this case, the plaintiff sued the defendants for violating provisions of the FDCPA and the FCRA that prohibit false or misleading information. The case alleges that Resurgent, in its efforts to collect a debt, “sent [the plaintiff] an envelope and/or collection letter that said, ‘you are pre-approved for a new visa credit card,’ and that, ‘arrangements have been made for you to obtain a pre-approved visa credit card issued through Plains Commerce Bank.’” Plains Commerce Bank underwrites credit extensions for Resurgent accounts. The judge in this case awarded maximum punitive damages against Resurgent.
Pinnacle Credit Services Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Can I sue PCS for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“I didn’t know there was a group of professionals who were willing to go above and beyond to ensure their clients get justice. You helped stopped the notorious payday loans staff from calling me every now and then. I highly recommend your services to anyone”
“It’s never too late to say a BIG thank you. It’s a month since you assisted me in stopping the numerous telemarketing calls from a company I signed up for their services a few months ago. My interaction with your staff was a great experience.”
“I received a scary call from a group saying that my credit card has been flagged for fraud. They threatened me that I needed to pay off $1,500 or end up incurring heavily in attorney fees, fines or worse a bail. I knew this is likely to be a scam and I contacted Lemberg Law who responded immediately and took over the case. I really appreciate the efforts of the entire legal team for putting an end to what seemed to be a mountain to me.”
Can You Help Me Delete Pinnacle Credit Services from My Credit Report?
In short, chances are we can. Call us to today and we’ll tell you how we can help.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.