The harassing company pays our fees.
Nelson & Kennard (N&K) is a law firm based in Northern California that specializes in third-party debt collection. N&K has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failure to verify debts and attempting to collect debts not owed. If you have been contacted by N&K, make sure you understand your rights before responding.
According to the Better Business Bureau (BBB), Nelson & Kennard was founded in 1976. The BBB established a profile page for Nelson & Kennard in 1993 lists them as a law firm. Buzzfile estimates N&K’s annual revenue at $4.4 million and the size of its staff at 40 people.
N&K’s website consists of one page that provides the company’s name, address, and phone number. There is a legal disclaimer at the bottom of the page that states, “This firm is a debt collector attempting to collect a debt. Any information obtained will be used for that purpose. Calls may be monitored and are recorded.”
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 10 complaints against Nelson & Kennard in the past three years, with 2 closed in the past 12 months. All of those complaints allege problems with billing and collections. Since April 2015, the Consumer Financial Protection Bureau (CFPB) has received 8 complaints about N&K. Justia lists at least 9 cases of civil litigation involving Nelson & Kennard .
Absolutely. Here are some Sample Cases against Nelson & Kennard
Complaints against Nelson & Kennard often cite problems resulting from aggressive letter writing campaigns to collect high-balance judgments. In May 2017, a complainant indicated that several years previously he had noticed an item on his credit report in the amount of $2,000. He disputed the item as the result of fraud by writing letters to the credit reporting agencies and writing letters and making phone calls to Nelson & Kennard . At the time of the complaint, the complainant had received a summons to appear in Superior Court without any previous indication that the matter had not been resolved. The complainant alleged that he was “being constantly harassed by these vicious attorneys who continue to claim they are not receiving my documents,” despite his having received proof of delivery from the U.S. Postal Service. Furthermore, he alleged that neither Nelson & Kennard nor the creditor had produced any documentation to verify the debt. The complainant indicated that the harassment had become so intense that he had sought legal representation.
In December 2016, a complainant indicated that Nelson & Kennard had taken all of his money from both his checking and savings accounts, leaving him with zero balances, apparently without having sent notifications of judgement or writs of garnishment. The complainant contacted N&K and discovered that the delinquency they were trying to collect was the result of a car loan for which the complainant was too young to have qualified at the time the loan was signed. Nelson & Kennard requested images of the complainant’s mother’s driver license, a social security card, and five copies of his signatures, which he provided. Regardless, N&K still insisted he would have to wait for a fraud packet to be mailed to him before they could take the “next steps.” The complainant indicated there may have been confusion between his financial activity and that of his father, who shares a similar name; however, he could not understand how N&K could refuse to act after he had proven it was not possible for him to have taken out the car loan. Nelson & Kennard also charged the complainant a $120 legal fee in addition to the sums they withdrew from his bank account.
In October 2016, a complainant indicated he had been making $700-per-month payments on a debt that had been transferred to Nelson & Kennard, but after 5 months he had not received any notification regarding the accounting of his outstanding balance. He made several phone calls and wrote letters and continued to make payments but ultimately informed them that if they failed to communicate, he would stop making payments. After 18 months, he stopped payments as he had indicated in his correspondence and did not hear anything for an additional 15 months. Then he received a summons to appear in court accompanied by a letter that claimed Nelson & Kennard had tried to contact him by phone and by mail. Especially because the complainant had never expressed an unwillingness to make payments, he found such conduct by a law firm to be extremely inappropriate.
Nelson & Kennard
2180 Harvard Street, Suite 160
Sacramento, CA 95815
Telephone: (866) 920-2295
Website: http://www.nelson-kennard.com/
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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I set up monthly payment with N&K in 2019 of 66.00 a month. They sent us paperwork to sign and return and we did so. To date they never took out the 66.00 a month that we agreed on.
Called them and they said that the contract had gone back to capital one and had to call them. Never recieved a call from capital one. Now we recieved another threading letter from N&K saying we need to pay the balance or they will take us to court. I have called and left messages and never recieve a call back. They are making me really mad!!!]
Nelson and kennard are now garnishing my wages for a debt i paid 90% of 3 years ago. If them doing this during the holidays isnt bad enough, but also with covid going on and my wife unemployed sick with covid. Horrible people
Called N&K to get instructions on the final payment. They proceeded to tell me that now we owe interest on top of the court ordered total. There’s no mention of extra interest in the Writ of Garnishment. Only mention of interest is ‘any interest due on judgment’ which was already calculated in total amount due. This is a wage garnishment case. They have been horrible to deal with.
My wife was alledgedly “served process” by nelson & kennard so they could bring my case to judgement and hence use the power of the state to garnish wages for repayment. Good strategy. Only problem was that the server noted in his proof of service that he had served the papers directly in person to a 40-50 year old Middle-Eastern man… “. My wife is a young female and looks nothing like a middle easterner. The liars at n&k faked the process service in order to rush the case through the court and get a decision. They usurped the power of the state through fraudulent means.
To date I have paid Nelson & Kennard $36,000 to a$5,800 debt. They have garnished my wages and stop for up to a year at a time, then garnish again. Claiming I still owe them over$9,000 and would not settle an offer I made to them. Can you help?
My companies payroll department just received a call from Nelson and Kennard regarding a garnishment against me. I have never heard from this company before. No collection notices or anything.