Monarch Recovery Management is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Who is Monarch Recovery Management?
Monarch Recovery Management is a collection agency based in Pennsylvania. MRM has received many consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including attempting to collect debts not owed, failure to provide verification of debts, and misrepresentation. If Monarch Recovery has contacted you, find out what your rights are before you respond.
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Is Monarch Recovery Management a scam?
They’re legit. According to the Better Business Bureau (BBB), Monarch Recovery Management is a legitimate collection agency, founded in 1973 and incorporated in 2009. The BBB established a profile page for MRM in 1994. Monarch Recovery Management is listed as a collection agency. Buzzfile estimates Monarch Recovery Management’s annual revenue at $8 million and the size of its headquarters staff at 130 employees.
Who does Monarch Recovery Management collect for?
Monarch Recovery Management collects on all sorts of debts. These include credit card, healthcare, automotive, and utility debts. They also collect on behalf of debt buyers and property managers.
In order to collect debts, this collection agency uses a number of traditional tactics, including auto dialing (otherwise known as robocalling), writing series of letters, and data collection via skip tracing software. They claim to make at least four phone calls to every new account in the very first week.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
How many complaints are there against Monarch Recovery Management?
As of April 2017, the Better Business Bureau reported 21 closed Monarch Recovery Management complaints within the previous three years, including 8 closed Monarch Recovery Management complaints within the previous 12 months. The BBB gives Monarch Recovery Management an A+ rating. In addition, Justia lists 17 complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, and one alleging violations of the Telephone Consumer Protection Act. Furthermore, the Consumer Financial Protection Bureau (CFPB) lists 26 closed complaints for 2016.
Can Monarch Recovery Management Sue Me or Garnish My Wages?
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Monarch Recovery would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
In 2019, Monarch Recovery Management, Inc. was the defendant in a proposed class action filed by a New York consumer who alleges the collection agency falsely implied that his charged-off debt was subject to interest and fees. The suit focused on a letter sent to the man in January 2018 concerning an obligation originally incurred on a Synchrony Bank account. According to the case, the letter stated, “As of the date of this letter, you owe $12074.33.” By indicating that the balance was due “as of” a certain date, the letter, the suit says, misguided the plaintiff into thinking the balance could increase at a later time. In reality, the case points out, the debt was charged-off and was no longer subject to interest and fees.
In 2014, the Fourth Circuit of the U.S. Court of Appeals affirmed a lower court ruling that Monarch Recovery Management violated the Telephone Consumer Protection Act and granted summary judgment to the consumer. In district court documents for Lynn vs. Monarch Recovery Management, it appears that the consumer alleged that the debt collector robocalled the consumer 37 times. When the consumer answered the phone, he heard a prerecorded message asking for people who did not live with the consumer. Monarch Recovery Management argued that the calls were exempt from the TCPA because it called a landline. However, the consumer alleged violation of a different TCPA provision, namely the provision prohibited robocalls without consent when the consumer is charged for the call. In this case, the consumer’s phone number was shared by a VOIP service for which he was charged. The appellate court declined to hear oral arguments, saying that the lower court’s ruling in favor of the consumer stood.
Monarch Recovery Management Calling You?
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Consumers have reported this agency harassing them from the following numbers:
Can I sue MRM for harassment?
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
“Your team of legal professionals is truly excellent. They listen, guide you step-by-step, keep your best interest in mind, and fight hard for you. A simple “thank you” does not go far enough.”
“My attorney was able to reach a settlement for me today in this case. This settlement was at my request, and I am very pleased that she was able to help me in resolving this issue. She has been great to work with, very professional at all times, and has the ability to present options in a straightforward manner that I could understand. Words cannot express how much I appreciate the help I received from her in this confusing and frustrating case.”
“I’ve got to admit, I wasn’t sure of y’all at first but you proved me wrong. You not only got the calls to stop but you got the company to dismiss the account for good! Thank you so much! It was more than I expected.”
“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”
Can You Help Me Delete Monarch Recovery Management from My Credit Report?
The short answer is yes. We can help. Call us today.
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About the Author:
Sergei Lemberg is a lawyer whose practice focuses on consumer law, class actions and personal injury litigation. He has been repeatedly recognized as the “most active consumer attorney” in the country. In 2020, Mr. Lemberg represented Noah Duguid in the United States Supreme Court in the case entitled Duguid v. Facebook. He is the author of Defanging Debt Collectors, a book that teaches consumers how to battle debt collectors and win.