Failed a Juno Background Check?

You can dispute your report, or even sue, if an employment screening error cost you the job. No out of pocket expense for you.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg

Juno runs background checks on applicants, but what happens if you are rejected? Don’t ignore it, or you may encounter the same problem if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.

Does Juno Perform Background Checks?

Yes. Juno requires background checks for applicants who want to be rideshare drivers in New Jersey. Applicants who want to drive in New York City must hold a driver’s license issued by the Taxi and Limousine Commission (which means they’ve already been fingerprinted).

Beyond that, Juno does not provide any information on its website or in its help center about who conducts the background check, or what it covers. Juno also fails to provide any information about disqualifying offenses in these forums.

Although you don’t actually work for Juno, the background check you are required to pass in order to be a Juno driver in New Jersey is conducted as part of an employment screening process. This means you have certain rights under the Fair Credit Reporting Act (FCRA). These include: the right to be informed if information from a background check has been used against you; the right to know what was in the background check report; and the right to contest inaccurate or outdated information.

Although state laws vary, federal law excludes information about arrests that occurred more than seven years ago from background check reports. However, you should be aware that this is only the case if the annual salary for the position you are seeking is less than $75,000. There is no time limit for conviction records.

Finally, you should also be aware that if Juno uses another company to run background checks, it must have your written consent first.

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Juno and the Gig Economy

Launched in New York City in 2016 and acquired by Gett the following year, Juno is a digital platform that allows people in New York City some New Jersey communities who need rides to connect with people who provide them. Specifically, Juno’s app allows riders to find nearby drivers to take them to their destinations.

Juno also encourages people who are already driving for Uber and Lyft to sign up to drive in New York City and certain parts of New Jersey. It does so by promoting the opportunity to earn more money than they would with competitors get tipped through the app.

How Much They Promise You Can Earn

Juno drivers don’t actually work for the company – they are simply independent contractors that secure work through the platform. Consequently, their earnings can vary greatly depending on where the drivers choose to work and the type of ride (basic, enhanced or premium) that they offer.

Of importance here is Juno’s recent assertion that earnings for New York City drivers are calculated based on “net fares,” and that such earnings will match or be greater than the Taxi and Limousine Commission’s proposed minimum per-trip payment amount.

How Do I Qualify To Work For Juno?

To secure work as a driver through Juno, you must meet the following requirements: Be a current rideshare driver; have completed at least 100 rides and have a rating of 4.65 if you drive for Uber, and a rating of 4.7 if you drive for Lyft. All applicants must be able to show proof of valid insurance and be willing to attend in-person screening interviews.

Additional requirements depend on where you want to drive for Juno. If you want to drive in New York City, you must have a license issued by the Taxi and Limousine Commission in addition to your own driver’s license. Your vehicle must be registered with the Taxi and Limousine Commission and meet Juno’s requirements

If you drive in NJ, you must also pass a background check and have a vehicle meeting Juno’s requirements.

And they’ll also run a background check on you….

What are my Background Check Disclosure and Consent Rights?

You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.

A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.

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Juno Background Check Complaints

To date, there isn’t much public information pertaining to applicants or drivers who have had negative experiences with the Juno background check. Presumably this is because Juno only accepts applicants who already have extensive experience securing work through other platforms, and have already passed those background checks. However, there are plenty of stories about drivers on other platforms having issues with this process – so it can happen. If you have been rejected by Juno based on your background check report, it is important to remember that you do have legal rights.

You Received A Pre-Adverse Action Notice From Juno. What Are Your Legal Rights?

By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.

This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report

Your Right to an Accurate and Legally-Compliant Report From Juno

A background check company must take reasonable steps to ensure its report is as accurate as possible.

The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions

Your Right to Dispute an Unfair Background Check Report from Juno

If you don’t get a job because of information on your background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.

If you dispute your report, the background check company must investigate and correct any errors within 30 days.

Were You Harmed By False Information or Errors In Your Juno Background Check Report?

Often, whether you get hired or promoted depends on the information gleaned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.

Whatever the scope of the background check, the FCRA sets strict standards for how employers background check companies get consent for and conduct background checks, and what they can do with the information they find.

If a background check commissioned by Juno fails to meet those standards, the FCRA affords you a number of rights.

Your Right to File A Lawsuit Against Juno if your report includes inaccurate or illegal info

If you lost out on a Juno job or were suspended or fired because a background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and court costs.

Ready to Assert Your FCRA Rights?

Fired or Not Hired Because of an Unfair Background Check? If so, you’re in the right place.

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  • We care because we know what it’s like to lose out on a job because a faceless company didn’t follow the law.
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  • It won’t cost you a penny out of pocket – you pay nothing until we win money for you.

Our mission is to fight for your rights. ✊

If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW. 

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

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