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2024 Jeep Grand Cherokee Battery Problems: What I Found After Digging In
I started looking into battery issues with the 2024 Jeep Grand Cherokee after a client reached out about a no-start problem in a fairly new vehicle. The question was simple and familiar: why would a 2024 model year vehicle keep dying?
My name is Sergei Lemberg. I have spent more than twenty years representing consumers in lemon law cases. When I see the same issue come up, I start digging. That inquiry led me to owner complaints, recall filings, and safety reports tied to battery problems in this model.
This is a significant issue affecting many owners, so I have summed up my research here. Buckle up, and let’s get into it.
So What’s the Main Battery Issue?
As I reviewed owner complaints and service reports, a clear pattern started to emerge. Many 2024 Jeep Grand Cherokee owners describe battery problems that show up early and repeat often. These are not reports from high-mileage vehicles or extreme conditions.
The most common issues owners report include:
- The battery draining after the vehicle sits for one or two days
- The vehicle failing to crank or start without warning
- Jump starts not working, even with a new battery
- Repeated towing for a dead battery
- The problem returning after dealer visits
Several owners said the issue appeared within the first few weeks of ownership. Others reported that the vehicle would start fine one day, then be completely dead the next.
Complaint Examples
“Battery dead (Consistently dies) after garaged for 24 hours. Could not use my car in an emergency medical situation. I cannot depend on my Jeep to start”
“Car consistently will not start after sitting for more than 2 days. Cannot be immediately jump started. Talked to dealer and was told that is an ongoing issue with all Grand Cherokees. A check of their car lot shows most cars needed to be jump started to show clients.”
Battery Recall Affecting Over 320,000 Vehicles
Some of the complaints I reviewed mentioned a battery-related recall that could not be performed because parts were not yet available. In several cases, owners said they were told there was no repair timeline and that they would need to wait while continuing to follow safety restrictions.
That led me to look more closely at the recall itself. On October 30, 2025, Chrysler submitted NHTSA Recall No. 25V741, a federal safety recall involving certain Jeep Grand Cherokee plug-in hybrid vehicles. According to the National Highway Traffic Safety Administration filing, the recall involves a potential defect in the high-voltage battery pack, where some battery cells may be susceptible to internal separator damage
Take a look for yourself:
The recall involves 320,068 vehicles in total including 91,847 Grand Cherokees and 228,221 Jeep Wranglers.
The recall explains that a fire can also occur while the vehicle is parked. Because of that risk, owners may be advised to refrain from recharging the battery and to park the vehicle away from structures or other vehicles until the remedy is completed.
December 2025 Recall Update
On December 18, 2025, Chrysler filed an updated safety report for NHTSA Recall No. 25V741. The updated recall states that the remedy now consists of a software update, followed by a high-voltage battery replacement if needed.
In reference to the recall, here’s what one owner said:
“Battery fire risk recall, instructed not to charge the vehicle, not to park near structures, and no repair available. Description: My 2024 Jeep Grand Cherokee 4xe is under multiple safety recalls, including a serious battery fire risk. Jeep is telling owners not to charge the battery, not to park the vehicle near structures or anything that could catch fire, and that there is no repair available. This removes the primary functionality of the vehicle and creates a significant safety hazard. My wife is currently pregnant, and we are extremely concerned about the risk of a vehicle fire at our home. We have spent thousands of dollars on this vehicle, and it cannot be used as intended or stored safely.”
What Can You Do
If your 2024 Jeep Grand Cherokee has repeated battery drain, no-start issues, or recall-related delays, it may help to take action sooner rather than later. The steps below can help protect your rights.
- Document everything: Keep repair orders, service invoices, tow receipts, and written communications with the dealer or manufacturer.
- Confirm what the dealer finds: Make sure service records clearly describe battery failures, no-start conditions, software updates, or recall-related work.
- Report the issue: Filing a complaint with the National Highway Traffic Safety Administration can help document patterns and safety concerns.
- Track downtime and restrictions: Record how long the vehicle is out of service or subject to charging or parking limitations.
- Learn about your legal options: Ongoing battery problems or unresolved safety recalls may raise questions under lemon law or other consumer protection statutes, depending on the facts and your state.
Get a Free Case Evaluation
If your 2024 Jeep Grand Cherokee continues to have battery problems, recall-related restrictions, or repeated no-start issues, you may want to understand what options are available based on your specific situation.
Lemberg Law focuses on representing consumers, not manufacturers. We handle lemon law cases on a contingency basis, which means there is no upfront cost. We do not get paid unless there is a recovery.
If you are dealing with repeated battery failures or an unresolved recall, contact Lemberg Law for a free case evaluation. Getting answers sooner can help you decide what makes sense before more time passes.
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About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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