HopSkipDrive runs background checks on applicants, but what happens if you are rejected? Don’t ignore it, or you may encounter the same problem if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.
Does HopSkipDrive Perform Background Checks?
Yes. Because its CareDrivers are responsible for transporting children, the company says it requires the most comprehensive background checks possible. This means that everyone who applies to become a CareDriver must agree to and pass a driving record check; and a background check outsourced to another provider. The latter includes a Social Security trace and reviews multiple sources for criminal and sex offender records spanning the last seven years .
HopSkipDrive also requires TrustLine registration for all California CareDrivers. TrustLine is a state database for childcare providers who have successfully cleared background screening through the FBI, Department of Justice, and California Department of Social Services. To facilitate the TrustLine registration process, CareDriver applicants must also complete TrustLine applications and have their fingerprints taken. This is done at the applicant’s in-person interview with HopSkipDrive.
It is also important to note that because HopSkipDrive must have your written consent for the background check because it outsources the task.
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HopSkipDrive and the Gig Economy
Founded in 2014 , HopSkipDrive is a platform (website and app) that facilitates the transportation of children in certain areas of California and Colorado . Specifically, it allows parents to arrange rides for their children (age six and older) when they are unable to drive the children to school, friends’ homes, after school activities and more.
HopSkipDrive also encourages people to become CareDrivers by promoting flexible hours, the opportunity to help young people, and the chance to be paid for doing so.
How Much They Promise You Can Earn
According to HopSkipDrive’s website, CareDrivers can make up to $32 per hour Drivers earn money by completing rides scheduled through the HopSkIpDrive app . Specifically, the driver receives a portion of each fare, or “ride fee” which is based on time and distance. HopSkipDrive keeps a portion of any applicable fees in exchange for allowing CareDrivers to obtain work through the platform.
HopSkipDrive also offers certain incentives . For example, the company offers a $100 bonus to new CareDrivers that successfully complete 20 rides within the first 14 days after acceptance (receipt of the welcome message from HopSkipDrive).
How Do I Qualify To Work For HopSkipDrive?
In addition to passing the background check, you must meet the following requirements to become a CareDriver. You must be at least 23; have at least five years of experience as a childcare provider, have held a valid driver’s license for at least one year, have an unblemished driving record, valid insurance and registration. Furthermore, you must have a four-door vehicle made in 2009 or later that passes a vehicle inspection, and a late model smartphone so you can access the HopSkipDrive app.
And they’ll also run a background check on you….
What are my Background Check Disclosure and Consent Rights?
You have a right to know if an employer will use information from a background check against you and an employer cannot obtain background check information without your express written consent.
A background check company cannot hand over your information to an employer unless the employer certifies that: (1) it has “clearly and conspicuously” disclosed to you in a separate document that it may obtain a background check; (2) you have authorized it to get the background check; and (3) it will provide you with advance notice of any adverse action based in any part on the background check report, a copy of the report, and a summary of your rights under the FCRA.
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HopSkipDrive Background Check Complaints
To date there is little to no actual or anecdotal evidence about issues with HopSkipDrive background checks. But because the company has such stringent standards for CareDrivers, you could easily be rejected if false or erroneous information turned up in any of the background checks.
Specifically, HopSkipDrive says CareDrivers cannot have convictions for any incidents or accidents resulting in more than one point on their driver’s license in the past three years; DUIs, drug-related moving violations, or other serious violations in the last seven years. The company also mandates that CareDrivers comply with HopSkipDrive’s own safety standards.
In addition, HopSkipDrive stipulates that CareDrivers can’t have any criminal convictions for violent crimes, sex offenses, theft, property damage, felonies, drug-related offenses, child abuse, misdemeanor offenses or other unspecified crimes.
You Received A Pre-Adverse Action Notice From HopSkipDrive. What Are Your Legal Rights?
By law, anyone who uses the information in a background check report to screen job applicants must let any applicant know when they didn’t get the based on the information in the report.
This means you have a right to see what is in the background check. Depending on your specific circumstances, you may also be able to sue the company that requested the background check and rejected your application, or the company that issued the background check report
Your Right to an Accurate and Legally-Compliant Report From HopSkipDrive
A background check company must take reasonable steps to ensure its report is as accurate as possible.
The FCRA also puts limits on the negative information a background check report can include. A report cannot list civil suits, judgments, arrest records, paid tax liens, accounts in collection or most other negative information (except criminal convictions) after 7 years, or bankruptcies after 10 years. It also cannot list expunged convictions
Your Right to Dispute an Unfair Background Check Report from HopSkipDrive
If you don’t get a job because of information on your background check report, you are entitled to a copy of the report. You also have the right to dispute the report if it has errors or includes information it shouldn’t.
If you dispute your report, the background check company must investigate and correct any errors within 30 days.
Were You Harmed By False Information or Errors In Your HopSkipDrive Background Check Report?
Often, whether you get hired or promoted depends on the information gleaned from an employment background check. A background check can come in many shapes and sizes. It may be as simple as verifying your social security number. Or it may include a detailed report of your credit and criminal history, or even information gathered from interviews of your friends and neighbors about your character and reputation.
Whatever the scope of the background check, the FCRA sets strict standards for how employers background check companies get consent for and conduct background checks, and what they can do with the information they find.
If a background check commissioned by HopSkipDrive fails to meet those standards, the FCRA affords you a number of rights.
Your Right to File A Lawsuit Against HopSkipDrive if your report includes inaccurate or illegal info
If you lost out on a HopSkipDrive job or were suspended or fired because a background check report included inaccurate or illegal information, you may be able to sue in federal court. If you sue and win, you may be entitled to your actual damages or statutory damages up to $1,000, plus punitive damages, attorneys’ fees, and court costs.
Ready to Assert Your FCRA Rights?
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If you’re ready to assert your rights and fight incorrect information in your background check, we can help you get justice. Complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
HopSkipDrive runs background checks on applicants, but what happens if you are rejected? Don’t ignore it, or you may encounter the same problem if false errors remain on your report. You have legal rights under the Fair Credit Reporting Act (FCRA) to fix those mistakes or even sue for damages.