ECSI Collections Complaints?

We help consumers who have complaints about collection harassment.

Updated on Author: Sergei Lemberg

Updated on Author: Sergei Lemberg


ECSI is a debt collection firm which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.

What is ECSI?

ECSI is a debt collection business based in Warrendale, Pennsylvania. It appears as though there are a variety of different complaints against ECSI alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as failing to communicate debt with consumers and refusing to remove paid off debt from consumers credit reports. If you have been contacted by this debt collector, make sure you understand your rights before taking action.

Have questions? Call us now at 475-277-1600 for a Free Case Evaluation.

Our services are absolutely FREE to you.

The harassing company pays our fees.

Is ECSI a scam?

They’re legit. ECSI is real company, and you should not choose to ignore the debt which they may have contacted you about. According to the company’s BBB page, ECSI has practiced collections for roughly 49 years. The business was incorporated on January 1st, 1972 and its BBB file was opened on September 1st, 1991. Though ECSI has not been accredited by the Better Business Bureau, the company has received an impressive “A+” rating from the BBB. It is due to the company’s many years of experience, and its outstanding rating from the BBB that ECSI can be considered a real, legitimate business. Consumers should be aware that ECSI is not a scam.

According to the ECSI website, the company claims that they have the highest rated Client Support and Customer Service Teams in the industry and have a client base of more than 1,500. Additionally, the company states that, “ECSI is a wholly-owned subsidiary of Global Payments Inc. ECSI is a part of the Education Solutions division which also includes TouchNet, School Solutions, and Greater Giving”. Lastly, According to the company has an employee base of 125, and revenue of $36.44 million. The leadership of the collections company is headed by Vice President and General Manager Eric Ives.

Remember that while it is important that you do not ignore the need to resolve your alleged debt with ECSI, as this could potentially harm your credit and ability to take out future loans, be wary of any suspicious activity where the company could potentially be violating the FDCPA. With that being said, remember that the debt which you may have been contacted about is real, and needs to be dealt with.

Who does ECSI collect for?

ECSI is known as a “trusted partner in higher education”, according to the collections company’s website. Therefore, the debt which you may have been contacted about is likely due to tuition payment fees. Though this is likely the case, it is still important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today!  There is no charge unless we win.

How many complaints are there against ECSI?

There are a number of reviews and complaints currently posted about ECSI across the internet. In fact, on the BBB there is a whopping 104 complaints closed in the last 3 years and 39 complaints closed in the last 12 months, as well as 50 customer reviews, awarding the company only 1.1 out of 5 stars. Additionally, on Google Reviews the company has received a total of 39 reviews awarding the company an overall 1.9 star review. These reviews mainly noted that ECSI was allegedly using unethical collections practices and failing to keep consumers informed about their debt. The collections company could have also been a part of more lawsuits, sanctions, and penalties. Take a look at the  Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.

Contact Information

Can ECSI Sue Me or Garnish My Wages?

It is illegal for collections companies to make empty threats to sue you or garnish your wages. If ECSI cannot verify your debt or you may not owe said debt, they will likely choose not to sue. However, like all debt collection companies, ECSI can still summon debtors to court and garnish wages after a default judgement. Flip the script and hire legal aid to solve the discrepancy if you find that ECSI may have violated the FDCPA. It is wisest to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.

Get Free BBB A+ Attorney. Call 475-277-1600 NOW

Unlawful Debt Harassment? Learn the Law & Sue the Collector.

Can you help me file a No Fee Lawsuit against ECSI?

Absolutely. You can sue a debt collector. Here is a sample complaint:

A complainant believes that, “ECSI reported an account to credit bureaus for a student loan that was consolidated after they provided an outdated quote”. This account should have been corrected after consolidation, but was never reported to the new servicer. The complainant explains that this collections company, ECSI, has, “left a balance on the account and they are attempting to collect on it 5 years later, adding fees and interest that are more than the balance”. In fact, the complainant’s credit has dropped a whopping 80 points due to the unethical collections practices of ECSI. Because this error has caused so much damage to the complainant’s credit, they are willing to simply pay off the account in full in order to quickly resolve the problem. However, ECSI claims that, “the only way for them to repair the damage they did to the credit is to enter into a 9-month rehabilitation payment plan”. The complainant feels as though this “solution” is utterly unacceptable as the problem was created due to the actions of the collections business themselves, not the complainant.

ECSI Calling You?

The Fair Debt Collection Practices Act protects citizens like you against the abuses and misconduct of collection agencies. If you find that you have become a victim of illegal collections practices, read up on your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

Can I sue ESCI for harassment?

Yes you are able to sue ECSI. If you feel as though your FDCPA rights have been breached, suing is the best course of resolution. In order to recover your damages and protect yourself as an individual, you should sue and utilize the Federal laws that protect citizens like you from these fraudulent practices. Award yourself the power to defend your rights and protect your assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.

Want to Stop ECSI Debt Collection Harassment Now?

You may have a case, if…

  • You are receiving multiple calls per week from third party collection agencies.
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your family, friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

What Our Clients are Saying

“The Lemberg Law Firm is an amazing group of lawyers and staff they filed a law suit on behalf of me and others and I didn’t have to do anything but sign one form! I received a settlement and within 3 weeks received a check which came right in time for Christmas and I am truly blessed! I would give this law firm a 10 star rating!”

“A pleasure being represented by Lemberg Law LLC . I have used their services before with the same professional results. A well deserved 5 Star recommendation.”

“Thank you!!! Lemberg Law for making a dishonest creditor go away. Jody and her assistant Juliet and team were all very successful and professional. This was all done in a timely manner and couldn’t ask for anything more. I received more than what I could of asked for and am very pleased with my settlement. A true weight lifted.”

Can You Help Me Delete ECSI from My Credit Report?

Yes, we would love to assist you with your case. Call us today.

Share your story

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

Sergei Lemberg

About the Author:

Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."

See more posts from Sergei Lemberg

Leave a Reply or Comment

Write a comment below to share online. Or, instead you can to our legal team.

Please select your star rating.

Briefly describe your experience Briefly describe your experience

What’s your name? What’s your name?

What’s your phone number? Please enter a valid phone number

Want to know if you could sue? Get a free legal evaluation from Lemberg Law?

Get Your No-Obligation
Case Evaluation

Send a secure message to our legal team.

What’s your name? What’s your name?
What’s your email address? What’s your email address?
What’s your phone number? What’s your phone number?
Briefly describe the problem Briefly describe the problem
Confidentiality Guarantee: We keep your information completely confidential and will not send you spam or sell your information.
By submitting above, I agree to the privacy policy and terms and consent to be contacted by an agent via phone call or text message at the phone number(s) listed above, including wireless number(s).