Delivery Financial Services or DFS is a debt collection agency. Find out who they are, why they might be calling, and how you can stop them.
Delivery Financial Services or DFS is a third-party collection agency based in Arizona. DFS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as failing to provide written verification of debts and threatening to take actions that cannot legally be taken. If Delivery Financial has contacted you about delinquent collection items, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Delivery Financial Services is a debt collection agency founded and incorporated in 2001. The BBB established a profile page for DFS in 2004. DFS is listed as a collection agency serving primarily the state of Arizona. Buzzfile estimates Delivery Financial Services’ size of its headquarters staff at approximately 5 employees.
According to its website, “DFS believes strongly in its motto of “mediation, not confrontation” and it is reflected in our professional manner, tone on the telephone and ability to get issues resolved. ” DFS goes on to state that it committed to “understanding the need for taking a sensitive approach to public relations, to maintain a positive and constructive approach to collections, to demonstrate a “helping hand” attitude when it is called for, and to always maintain a professional attitude while collecting delinquent accounts.”
Delivery Financial Services collects on contingency for healthcare, utilities, credit card and commercial institutions. Additionally, it offers litigation and monitoring, tax record search, manual credit reference contacting, and skip tracing services.
DFS’ collection efforts are described on their website as: “We continue to try to locate debtors for at least 6 months to a year, then we usually keep checking back on the account monthly to see if any files have been updated, such as credit bureau files, new address, employment, so we can locate them”
As for compliance, DFS’ website claims to be proud members of the Healthcare Financial Management Association (HFMA) and the American Association of Healthcare Administrative Management (AAHAM). DFS is also a member of the American Collector’s Association (ACA) and the ACA Healthcare Services Program.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 11 complaints against Delivery Financial Services in the preceding 3 years, with 6 complaints closed in the past 12 months. The majority of complaints allege problems with billing and collections; however, many complaints allege problems with customer service. Justia lists at least 5 cases of civil litigation involving DFS.
Here Are Some Complaints From Actual Consumers Listed on the BBB website
“Delivery Financial Services is negatively damaging my credit score and hurting my ability to rebuild my credit. I have been turned down for new credit due to this agency trying to show an account open and still attempting to collect a debt when they should be “Closed” $0 balance and listed in chapter 7 bankruptcy. By listing these 4 accounts as “open” on my credit reports they are attempting to still show they are collecting a debt which is a violation of Arizona Bankruptcy laws. I would like for this company to remove these 4 items or correct them with all 3 credit bureau agencies, my bankruptcy lawyer advised if they will not correct their mistakes, we will proceed with filing a suit against Delivery Financial Services.”
“Unreal, this place charged off an account that isn’t mine. I call in and the “superviser” starts raising her voice and starts yelling at me. Are you serious. Mad at me because you are sending letters to a place I don’t live.”
“Received a bill from this company and called to resolve. I gave them my account number & address which was on the bill, but they demanded my SSN & date of birth, neither of which I was willing to provide as I have no clue whom they are. The lady was EXCEPTIONALLY rude, demanding and overbearing and would not provide me any information regarding bill date, responsible party, original billing source, etc., then screamed at me that she’s putting it on my credit report and hung up on me. Subsequent to the call, I called back and left a message with someone who they advised was the owner.
I am going to file a lawsuit with the collection company if the item is not deleted off my credit report. I have sent Delivery Financial Services multiple certified letters disputing the account that was put on my credit report in the amount of $1,316. I have disputed this account with Trans union multiple times and they keep stating verified. I sent a letter to Delivery Financial Services 08/23/2018 and again 11/5/2013. This company is not following regulations when a consumer disputes the information they are reporting to Trans union. They did not mark my credit report disputed 30 days after 11/5/2013 . I sent all letters certified mail and I have all copies of my letters to this company as well as Trans union
Delivery Financial Services, LLC
3710 W Greenway Rd #131
Phoenix, AZ 85053
Telephone: (480) 348-1146
Website: http://www.deliveryfinancial.com/
It is illegal for a debt collector to falsely threaten to sue you or garnish your wages. It is unlikely DFS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. The federal government specifically gives you the right to sue a debt collector for harassment. Many consumers like you have filed a lawsuit and made the debt collector pay damages. If you have been unjustly harassed by DFS, contact us for a free case evaluation
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“As we discussed on the phone earlier today, this settlement is perfectly okay to me. I need to thank you and all of your cohorts at Lemberg Law to get a project handled so professionally. Please allow Amy, the first person who contacted me from Lemberg, know how much I appreciate her efforts, kindness, and professionalism.”
“I won’t be afraid to contact you or recommend your services to others for applicable legal issues. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. I’m most grateful. I can not say thank you enough!”
“I received outstanding professionalism from the own staff. I had a horrible experience when trying to solve a debt. 1 debt collector associate said she would speak to the prosecutor’s office and another representative told me that when I called the office back he would call the police and have me arrested. I had been insulted, mocked, and threatened, and feared that the police would appear at my door any given moment.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
We can absolutely help. Call us today.
Share your story
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg
This co appeared on my credit report from over 2 years ago. I had never heard of them before they screwed up my credit. Can I do anything about it?
I have NEVER heard of them unti they appeared on my credit report frm two years ago. Can I sue them?