Is Synchrony Bank Calling You from 866-796-1592?
If you’ve been receiving calls from 866-796-1592, the caller may be Synchrony Bank, a major U.S. consumer finance company that issues store credit cards and financing for retailers such as Amazon, Lowe’s, and many others. Synchrony often contacts customers about account servicing, payment reminders, or debt collection related to credit card accounts.
Some consumer reports also associate this number with debt-collection or repeated calls, so it’s important to verify the caller before sharing any personal information.
Even when the caller is the original creditor, state laws still protect consumers from harassment, deceptive practices, and excessive collection calls.
Know Your Rights – State-Specific Protections
Many states have laws that regulate how creditors can contact consumers:
California: Calls generally must occur between 8 a.m. and 9 p.m., and deceptive or abusive contact is prohibited.
Connecticut: Creditors cannot pretend to be government officials, accuse consumers of crimes related to a debt, or use calls to harass.
Florida: Misleading statements and excessive calls that amount to harassment are prohibited, including workplace calls if the employer does not allow them.
Maryland: The Maryland Consumer Debt Collection Act bans threatening or deceptive tactics and allows consumers to pursue damages.
Massachusetts: Limits collection calls to two calls within seven days to a personal number.
Michigan: Calls cannot occur before 8 a.m. or after 9 p.m., and workplace calls must stop if the consumer objects.
Missouri: The Missouri Merchandising Practices Act prohibits deceptive or unfair conduct related to credit transactions.
North Carolina: The North Carolina Debt Collection Act bans harassment, threats, and deceptive practices.
Pennsylvania: The Fair Credit Extension Uniformity Act restricts repeated calls and deceptive collection tactics.
Texas: Calls are limited to 8 a.m.–9 p.m., and collectors generally cannot contact consumers at work if the employer prohibits it.
What You Can Do
If 866-796-1592 keeps calling:
- Ask for written verification of the debt.
- Keep a record of each call (date, time, and details).
- Send a written request asking the creditor to limit or stop communication if permitted under your state law.
- Speak with a consumer rights attorney if the calls become excessive or abusive.
Call Lemberg Law for a Free Consultation
If Synchrony Bank at 866-796-1592 has been calling repeatedly or using aggressive tactics, you may have legal options. Laws such as the Telephone Consumer Protection Act (TCPA) allow consumers to seek damages for certain unwanted or automated calls.
Call Lemberg Law for a free consultation. You pay nothing unless we win. Let us help stop the calls and protect your rights.
Ways You Might See This Number
866-796-1592
This could be a Debt Collector calling you.


Other Examples of Illegal Harassment
- Multiple calls per week or day
- Attempts to collect more than you owe
- Early morning or late night calls
- Calls to friends, neighbors, or coworkers
- Collection calls at work
- Use of obscene language
- Threats of violence, lawsuit, or arrest
- Attempts to intimidate you
- Use of obscene language
- Multiple calls from different phone numbers
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