Is Citibank Calling You from 866-458-7688?
Noticed 866-458-7688 on your caller ID? Citibank could be contacting you as a first-party creditor. Since Citibank is collecting its own debt, it doesn't have to follow the FDCPA. However, many states still enforce rules against harassment.
Know Your Rights - State Protections
Even without FDCPA oversight, state law can protect you from unfair collection tactics by Citibank:
- California: Prohibits threats, false claims, and third-party disclosures.
- Florida: Lets you stop collection calls with a written request.
- Massachusetts: Limits personal collection calls to two per week.
- Michigan: Bans calls outside 8 a.m.- 9 p.m. or at work if you've objected.
- Pennsylvania: Disallows multiple calls for the same debt and false representations.
- Texas: Forbids calls outside legal hours and to workplaces that prohibit them.
How to Push Back on Frequent 866-458-7688 Calls
Don't ignore repeated calls from Citibank at 866-458-7688. Here's what you can do to protect yourself:
- Ask for written verification to confirm what you owe and to whom.
- Log each call with dates, times, and summaries to document the activity.
- Report violations to your state's attorney general or consumer protection agency.
- Consult a lawyer if the calls feel threatening, excessive, or misleading.
Call Lemberg Law for a Free Consultation
Help is just a call away. Explore your options and let us help stop the harassment without any out of pocket costs.
Ways You Might See This Number
866-458-7688
866-458-7688
This could be a Debt Collector calling you.

866-458-7688

866-458-7688
Other Examples of Illegal Harassment
- Multiple calls per week or day
- Attempts to collect more than you owe
- Early morning or late night calls
- Calls to friends, neighbors, or coworkers
- Collection calls at work
- Use of obscene language
- Threats of violence, lawsuit, or arrest
- Attempts to intimidate you
- Use of obscene language
- Multiple calls from different phone numbers
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