Coachella Valley Collection Service (CVCS) is a third-party collection agency based in California. CVCS has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as threatening to take actions that cannot legally be taken and using false or misleading language in an effort to collect a debt. If CVCS has contacted you about delinquent financial obligations,make sure you understand your rights before responding.
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The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Coachella Valley Collection Service was founded in 1976. The BBB lists CVCS as a collection system and collection agency.The Buzzfile listing for CVCS is hosted under the page for Armcon Corporation. Buzzfile estimates CVCS’s annual revenue at $1.1 million and the size of its headquarters staff at 9employees.
The CVCS website at www.cvcollection.com is not currently in operation. This web address currently hosts a placeholder page stating that the CVC website is currently under construction. Following the “Under Construction” link leads to a page with the following statement: “This ‘Under Construction’ page is an automatically generated placeholder web page for a domain that is not yet attached to an active web site. This page replaces the ‘Not Found’ error pages and notifies visitors that a web site is coming soon.”
Both the Facebook and LinkedIn social media services host profile pages for CVCS. However, neither of these profile pages provide any detailed information about CVCS’s business practices and include only location and contact information. Neither are there any consumer or client reviews on either of these profile pages. The Yelp! Business page for CVCS provides only location and contact information; however, there are also 7 negative customer reviews.
According to the Bloomberg business review website, Coachella Valley Collection Service provides debt collection services, including “medical, retail, commercial, judgment, and check debt collection.” In addition, CVCS “provides acknowledgement report, debtor activity report, monthly remittance statement, actuary report, and closure report” services.Finally, CVCS “provides ICOLLECT internet system access.” There is no additional information about CVCS’s regulatory compliance policies or practices.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
As of May 2019, the BBB has given Coachella Valley Collection Service a rating of D+ for its failure to respond to complaints or to provide transparency “about ownership, location, or products/services offered.” The BBB has closed a total of 7 complaints against CVCS in the previous 3 years, with 1 complaint closed in the previous 12 months. Most of those complaints alleged problems with billing and collections.Since November 2015, the Consumer Financial Protection Bureau (CFPB) has closed 15 complaints involving CVCS, all of them attributed to Armcon Corp.Justia lists at least 2 cases of civil litigation involving CVCS.
Coachella Valley Collection Service
75108 Gerald Ford Dr., #1
Palm Desert, CA 92211-6801
Telephone: (760) 346-7458
Website:
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CVCS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some sample complaints.
Complaints against Coachella Valley Collection Service cite problems resulting from disputes about the validity of debts; the accuracy of accounting, billing, and credit reporting procedures; and allegations of fraud. In September 2017, a complainant stated that he had “received a notice of judgement from” CVCS. According to the complainant, “the judgement showed that he…originally owed $3,009.00,” although “the actual debt was $900.00.” He stated further that between July and September 2017, CVCS had taken $1,491.50 from him. The complainant called on the day he filed the complaint and stated that CVCS representatives had told him he still owes $2,000.00. He asked if he could make“payment arrangements or if they could lower the amount they are garnishing,” but the CVCS representatives allegedly told him that he didn’t pay his bills, so there was no way to help him. The complainant insisted that he was a disabled veteran and that the IRS and the state tax board were already garnishing his wages, but that CVCS does not care. He concluded by disputing their accounting procedures, stating that each time they take money from his paycheck, there is “a different amount coming out, even though his check is always the same amount.” He provided the following list of itemized collection amounts: $298.28; $334.82; $302.80; $302.80; and $252.80, all of which together exceed the original $900.00 the complainant stated as the past due balance.
Also in September 2017, a complainant alleged that Coachella Valley Collection Service had been attempting to collect a bill far in excess of any amount that may have been due. According to the complainant, CVCS had sent her several “fraudulent bills, stating that she owes over $9,000.00…to” a local dermatologist. The complainant insisted that the bill to the medical practice had already been paid. In addition, the medical treatment was covered by “insurance under co-payment,” and the doctor’s office had “never done any surgery for” her. She stated that her daughter had undergone chemical treatment, but the services were covered by insurance, and the medical office “was paid in full.” The complainant stated that she is “a hospital employee, and that this is no way to treat a professional.” She was “very upset with this behavior from a professional” business and indicated that she only had a small balance of $45.00,” which had been paid. She concluded by stating that the it was “very unprofessional” to bill her for $9,000.00.
Coachella Valley Collection Service provides similar responses to most complaints. After acknowledging receipt of the complaint, CVCS states that, “unfortunately, they cannot discuss any matter concerning any consumer with a third party unless they have received the written authorization from that consumer.”They also stated that “this limitation is mandated… by both federal and state law,” and that although the consumer “may feel that such authorization is implied by the filing of the complaint, it is necessary for CVCS to obtain an express authorization.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We were so impressed with how the attorney listened to us and understood the position we were in. Thank you for stopping the calls. The check was a nice bonus, but mostly we’re glad we’re not being hounded anymore.”
“Lemberg Law contacted me within a couple of hours of me submitting my info on their site. That same day Daniel emailed me instructions on what to do the next time the collection agency called. Within a week, the calls had stopped. Today marks week 2 and we’ve not had a call in three days. I can’t say thank you enough.”
“I can’t praise your service enough. I was lost and just really wanted my credit report cleaned up. You have gone beyond my expectations. Thanks again!”
There is a good chance we can. Contact us to find out more.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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