CAC Financial Corp. (CAC) is a third-party collection agency that specializes in healthcare collections. CAC has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and attempting to collect debts not owed. If you have been contacted by CAC, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), CAC Financial Corp. is a legitimate collection agency founded in 1943 and incorporated in 1983. The BBB established CAC’s profile page four months after its incorporation in 1983. CAC is listed as a collection agency that “handles financial services, hospital insurance billing and AR management.” Buzzfile estimates CAC’s annual revenue at $12.2 million and the size of its headquarters staff at 130 people.
CAC’s website does not provide a lot of detailed information about its business practices. CAC’s home page indicates that they have “been providing financial services and accounts receivable solutions with integrity for over 75 years.” Furthermore, CAC is “a member of ACA International, …PPMS Certified, …SSAE 16 Audit Certified, and PCI Compliant.”
CAC’s Consumer Help page provides a web-based contact form that allows consumers to enter their name, account number, contact information, and comments. This page contains a disclaimer that states, “CAC…is a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.” However, there are no links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has posted an informational message about the rights and responsibilities of debt collection agencies and consumers in the Reviews and Complaints section of CAC’s profile page. The BBB has closed 15 complaints against CAC Financial Corp in the past three years, with 5 closed in the past 12 months. Complaints are fairly evenly split between those alleging problems with billing and collections and those alleging problems with advertising and sales. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has received 12 complaints about CAC. Justia lists at least 8 cases of civil litigation involving CAC.
CAC Financial Corp.
2601 Northwest Expressway, Suite 1000E
Oklahoma City, OK 73112
Telephone: (866) 218-8271
Website: http://www.cacfinancial.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely CAC would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases
In September 2011, in the United States District Court for the District of Oregon, Eugene Division, a judge issued an Oder in a case alleging CAC Financial Corp had violated the Fair Debt Collection Practices Act (FDCPA). In this case, the plaintiffs initially filed a complaint alleging that CAC had made harassing phone calls to them and to their relatives. However, the issue in the September 2011 hearing was not the nature of the calls themselves, but whether CAC was correctly identified as the source of the calls. Attorneys for the plaintiffs indicated that they had filed the complaint against CAC because the plaintiffs had received collections calls in which the callers identified themselves as representatives of CAC; and because the only entity licensed to act in the capacity of a debt collector under the name CAC in the State of Oregon is CAC Financial Corp. Regardless, after receiving the initial complaint, CAC contacted the plaintiff’s attorneys, denied having made the calls, and requested from the plaintiffs’ attorneys “the number from which the collection calls originated.” The plaintiffs’ attorneys refused the request, because they were concerned that CAC may delete the calls from its call logs. The plaintiffs’ attorneys requested that “CAC provide its long distance carrier so…[they] could issue a subpoena to determine if CAC made the calls,” but CAC refused. Ultimately, the origin of the calls was traced to a different collection agency in Georgia, but plaintiffs’ attorneys were still not entirely convinced and continued to investigate to determine the nature of the involvement between the two agencies.
Regardless, during the investigative period, the plaintiffs had moved to dismiss the charges against CAC Financial Corp without prejudice until such a determination could be made, and moved forward with their complaint against the Georgia-based agency. The September 2011 hearing was held to determine whether CAC should be awarded attorney’s fees for its involvement thus far. CAC argued that the plaintiffs were unreasonable and vexatious, but the court disagreed, citing the plaintiff’s basis for initially identifying CAC Financial Corp as the defendant. As a result, CAC’s motion for attorney fees was denied.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“The group at Lemberg Law was professional, courteous, and effective. Their grasp of consumer protection laws and guidelines are second to none, and they work extremely difficult to ensure this procedure is client-friendly.”
“After a few months of frustration with a debt collector, I eventually called Lemberg Law. It was among the best financial decisions I have ever made. Jody and her staff were comprehensive, useful, and above all else powerful. I highly recommend their services and thank them for their continual efforts.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
Chances are good that we can help. Call us today and we’ll explain.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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CAC Financial Corp has been harassing my family about a debt that I paid off to the original creditor. Need them to STOP!