Biltmore Asset Management, LLC or BAM is a third-party collection agency based in Ohio. BAM as received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including improper contact or sharing of information and failure to verify debts. If you have been contacted by Biltmore Asset Management, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Biltmore Asset Management , LLC was founded in October 2012. The BBB established a profile page for BAM two months later, in December 2012. BAM is listed as a collection agency that uses the alternate business name, PinPoint Discovery & Information Solutions. Buzzfile estimates BAM’s annual revenue at $200,000 and the size of its headquarters staff at 2 employees.
According to its website, Biltmore Asset Management “is a trusted and performance-focused accounts receivable management leader that has the expertise and resources to meet the breadth of industry needs across the debt continuum.” BAM’s mission is “to develop mutually beneficial partnerships with our clients, customers, and employees while providing cost-effective, world-class solutions to the CRM and ARM industries through the implementation of sound business practices, superior customer service, and leading-edge technology.”
As a full-service collection agency, Biltmore Asset Management provides a variety of outsourcing services, including third-party debt collection; first- and third-party debt collection administrative services; credit services, including credit reports, portfolio reviews, marketing lists, compliance products, decision-making tools, tenant screening, public record information, and consumer POE verification; revenue cycle management for healthcare providers; and skip tracing services.
Biltmore Asset Management accepts delinquent accounts from a variety of industries, including financial services, healthcare, commercial and retail, technology, telecommunications, education, utility, and government agencies. The BAM website does not provide any detailed information about its compliance policies, not does it provide links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 5 complaints against Biltmore Asset Management in the preceding 3 years, with 2 complaints closed in the past 12 months. Almost all of those complaints allege problems with billing and collections.The Consumer Financial Protection Bureau (CFPB) has not reported any complaint data about BAM. Justia lists at least 1 case of civil litigation involving Biltmore Asset Management.
Biltmore Asset Management, LLC
PO Box 45446
Westlake, OH 44145
Telephone:(855) 655-7700
Website: https://www.biltmoreasset.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Biltmore Asset Management would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here are some Sample Complaints:
Complaints against Biltmore Asset Management commonly cite problems resulting from disputes about skip tracing and debt verification. In April 2017, a complainant indicated BAM representatives had “emailed…her employer …on several occasions requesting that they verify information about…her employment, each time with a variation of…her name and the last 4 digits of…her social security number.” The complainant insisted that she had “not applied for any loans or jobs in the past six months so…she notified…her employer that this… might be a scam.” The complainant’s human resources manager contacted BAM and was told that Biltmore Asset Management is “a third-party verification service and that … the representative did not know who requested this verification and could not provide any more details due to privacy agreements.” The BAM representative allegedly continued to insist that she could not provide any additional information, even after the complainant“got on the phone with her.” The complainant stated that when she asked for additional information and to speak with a manager, she was told to “submit a request on their website.” She indicated that after some research, she “could not find a physical location for this company, only a PO Box address…and advised others to be aware of this company and not submit anything to them.”
The response posted by Biltmore Asset Management was attributed to their president and states that they “attached… a copy of the Ohio Certificate showing… BAM is a registered company which is easily obtainable at the Ohio Secretary of State.” The response went on to explain that BAM is “retained by its clients to engage in employment verification, location, and identification of people and persons located in the United States of America, a practice commonly called ‘skip tracing’…BAM… signs a Non-Disclosure Agreement with all clients…and skip-tracers are not given confidentiality information due to the fact they are third party verifiers.” They concluded by stating that they had notified their client of the complainant’s concerns “and advised them to contact her as to the reason they hired…Biltmore Asset Management to verify her employment.”
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
We can absolutely help. Call us today.
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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