Our research found that the top problems are faulty CV joints and axles, false automatic emergency braking activations, and high-voltage system failures that can disable charging or affect performance.
Released in January 2024, the 2024 Honda Prologue is the automaker’s first all-electric SUV. Honda publicizes its “fun-to-drive dynamics, top-of-class tech, and generous interior space.” But when owners experience problems caused by faulty joints or axles, the automatic emergency braking system, or high voltage system, they can be forgiven for redefining their idea of fun.
Most Common Problems
Hundreds of complaints filed with the National Highway Traffic Safety Administration (NHTSA) point to serious issues with the 2024 Honda Prologue, an all-electric SUV that’s still new to the market. Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, and high-voltage system failures that can disable charging or limit performance. Other concerning reports include steering malfunctions, infotainment system blackouts, and braking anomalies.
Owners frequently describe a loud clicking or knocking sound from the front end, especially when making turns or accelerating from a stop. Some report the issue appearing within weeks of ownership.
Dealers’ responses vary:
Some admit the parts needed for repair are on backorder.
Others claim there is no fix or describe the noise as “normal.”
In several cases, owners report the noise returning soon after axle replacement.
One owner from Washington said, “Anyone that has had it replaced is still having the same issue.” A New Jersey owner noted that after replacement, the noise was reduced by about 70%, but returned within two weeks.
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Brake and Automatic Emergency Braking (AEB) Problems
AEB false activations are common and often occur when reversing or at low speeds, sometimes in clear conditions with no obstacles present. Owners report the vehicle slamming on the brakes suddenly, creating a risk of rear-end collisions or injury.
Examples include:
A Massachusetts owner describing the AEB braking when reversing “as if it sees a shadow,” even with nothing behind the car.
A West Virginia driver experiencing more than five unexpected stops in one minute while backing out of a charging stall in the rain.
A Nebraska owner stating the Prologue will “randomly brake very hard while driving” and occasionally refuse to back out of a garage.
Some dealers acknowledge the problem but say no fix is available.
High-Voltage System Failures
Warnings such as “Service High Voltage System” are reported alongside sudden loss of heating or cooling, inability to charge, or drastically reduced acceleration.
Common scenarios include:
A North Carolina owner warning that battery cooling design flaws could cause shutdowns.
A California owner who lost climate control in cold weather, then found the vehicle would not charge and required towing.
A Virginia owner whose Prologue returned to the dealer twice in its first 500 miles for the same high-voltage warning, despite attempted repairs to the AC system.
Owners frequently note long waits for parts or lack of clear diagnoses, leaving them without a functioning vehicle.
What Should You Do If Your 2024 Honda Prologue Is a Lemon?
If your Prologue has recurring issues that affect its safety, use, or value, you may have a lemon. Lemberg Law has helped vehicle owners for many years, negotiating settlements when manufacturers couldn’t fix the problem.
Call our Helpline or fill out our contact form for a free case evaluation. Under the law, Honda must pay legal fees for lemon law cases, so you won’t need to worry about attorney costs.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
