Powertrain and brake issues are among the top complaints to the NHTSA from vehicle owners
When it comes to luxury car models, few are able to turn heads as the 2022 Genesis GV70 does. After all, the automaker says that this vehicle can “make way for want.” Yet, customers want a lot more, especially a powertrain that’s not defective and brakes that don’t malfunction, putting the driver and passengers at risk.
Click on other model year to view more problems: 2023
The most common problems owners of the 2022 Genesis GV70 are complaining about to the National Highway Traffic Administration (NHTSA) relate to the powertrain. But there are also complaints about the GV70’s fuel/propulsion system causing stalling, the windshield cracking, brakes malfunctioning, as well as suspension problems. Other systems and components mentioned in complaints include backover prevention, the engine, forward collision-avoidance, lane departure, seat belts, steering, structure, and vehicle speed control.
Complaints filed under the Unknown or Other category include harsh criticism about the ergonomics of the brake and gas pedals. Another complaint in this category blames a faulty electrical system, and both highlight stalling and loss of power issues.
Aside from these complaints, there’s a serious defect that led to a recall in October 2021. NHTSA Campaign Number 21V796000 says that the driver or passenger seat belt pretensioner can explode when it is deployed. Considering this is needed when an accident occurs, occupants are in more danger than they might recognize. Plus, when the seat belt pretensioner explodes, metal fragments, identified by the NHTSA as “shrapnel,” can shoot out of the assembly. This can cause further injury to people in the vehicle.
So, it’s no surprise that since the recall, the NHTSA has had an open investigation into the seat belt pretensioner issue.
| Complaint Category | Number of Complaints |
|---|---|
| Fuel/propulsion System | |
| Power Train | |
| Engine | |
| Unknown Or Other | |
| Vehicle Speed Control | |
| Suspension | |
| Electrical System | |
| Forward Collision Avoidance: Warnings | |
| Lane Departure: Warning | |
| Lane Departure: Assist |
The powertrain in any luxury automobile must be top-notch for a smooth ride, but complaints about the GV70 powertrain suggest it isn’t. Confusingly, the complaints are all quite different from each other.
The very first complaint to the NHTSA about the Genesis GV70 addressed the powertrain. It says, “This car (has) had a lack of power since inception. The transmission had a horrible grinding sound during the upshift and down shifting of the transmission. Hyundai Corporation did replace the transmission but the grinding sound is not completely gone. The check engine light is currently on and has appeared for the second time with less than 6K on the odometer. I have scheduled another appointment to take it in on 02/14/2022.”
The second complaint was about a lack of acceleration and an inability to drive over 30 mph on the freeway. The owner, from California, was told it would take about 3 weeks for an inspection and diagnosis.
Another complaint states that the GV70 loses motive power and stalls. And another describes how the 4-wheel drive system disengages and provides power only to the rear wheels. Disconcertingly, the complaint states: “Genesis cannot tell me if the car is safe to drive until the part arrives, saying only if I do not feel safe to drive it, don’t.”
For now, Genesis Motors, Hyundai’s luxury division, isn’t saying anything about powertrain issues. Strangely, up until April 2023, there weren’t any manufacturer communications reflected on the NHTSA website for the Genesis GV70 even though there was a recall and open investigation. But those that have been issued relate to servicing rather than the problems that have been reported.
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Complaints that report stalling issues are found in several different categories including the Fuel/Propulsion System, Engine, Powertrain, and Unknown and Other.
One of the earliest complaints came from an owner in Georgia who pleaded with the NHTSA to come up with a solution. This was in September 2022 after the GV70 had been with the dealership for a month. “I requested service on my vehicle because it started stalling, and shutting off while operating the vehicle without warning. This is a major concern as it puts the driver and passengers at risk considering the circumstances.” This was the second dealership that was tasked with finding the cause of the problem. With no result, “I am being asked to risk my life by driving a knowingly unsafe vehicle. Putting myself, as well as other people’s lives in danger, for a task that should be handled by the manufacturer.”
An owner from Florida tells how the GV70 stalled while traveling at about 60, then 30 mph, and again between 65 and 70 mph. The Genesis had only done about 1,000 and the dealership was unable to duplicate the failure. Predictably, the vehicle wasn’t repaired.
Another complaint states that after stopping when accelerating, the 2022 GV70 “stalled on us during acceleration after a turn.” The July 2023 complaint states, “The episodes are getting worse and more frequent but the dealership doesn’t seem to want to address the issue.”
In an August 2023 complaint, an owner states that the GV70 has been to the dealer for stalling issues twice. But because “they can’t reproduce the issue it’s a non issue to them.” The complaint continues, “I believe it has to be a fuel issue, (because I) have found other owners that have the same issue and it was their fuel pumps.”
The braking problems described in complaints to the NHTSA are unusual. For example, a Florida owner describes how the GV70 “rocks forward then backward before driving off, which leads to a sensation of whiplash for the driver.” Additionally, this creates an unexpected delay in acceleration that almost caused an accident. It also led to “unnecessary strain on the neck.”
The complaint states that “It appears to be an issue with the 2 systems (auto start and stop and brake hold) interacting with each other.”
Another complaint singles out the ergonomics of the brake and gas pedals on the top trim of the GV70. It states that “the ergonomics for both pedals are horrible.”
If you think you have a lemon it’s a good idea to do something about it. It won’t cost you anything because the law makes Genesis pay the legal fees for lemon law cases. This means that you may be able to get your lemon out of your life.
Did you know that every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you? It’s true, and all you have to do to find out if Lemberg Law can help you is to call our Helpline. Alternatively, you can fill out our contact form. We will assess your Genesis GV70 problems free of charge to see if you have a potential case.
Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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Hi I had my Genesis GV70 for about 9 month when I notice a little Crack on my outer tail light and then about 2 week later I saw similar Crack on the other side inner tail light took it to auto collision place to check they stated looks like a stress cracks took it to dealer they say it’s outside influence and refusing to Fix it…. any one had a similar issue and dealer cannot provide any evidence…
I received My GV 70 2022 for a Christmas gift in 2021. The dealer has replaced the fluid injection 2 times. Leaving Myself, kids and My Mother waiting for a tow truck. Both times the truck been in the shop a month each time also the A/C stop working. Then the ball joint had to be replaced. Nothing but troubles since I got it. Beautiful vehicle but a lemon. Can I PLEASE have advise on how to proceed with returning this vehicle?
GV70 cracked windshield and cut off in traffic and at stop lights. 7,924 miles on it. This is terrible
My 2022 Genesis GV70 has stalled five times since purchasing it 2 months ago. I called the service dealer and the next appointment isn’t until the middle of October due to lack of Service equipment for these models. The car still has a warranty and I have an extended warranty, but the best they can do is tow it but it will be sitting at the dealership for two months. Currently, I cannot drive my car due to safety concerns or the fear of it breaking down on the side of the road.
My 2022 Genesis GV70 suddenly wouldn’t accelerate, I was in traffic when it happened. I pulled over, cut the car off and back on and it started to drive normal. 3 days later, I was out, got back in the car and lost power and I was stranded. Car would start and cut right off. Called Genesis support had it towed 30mi to closest Genesis. AAA had to send another service tow because the 1st couldn’t get it on the flat bed (wheels locked up). Next Day Dealer stated the car started right up and No codes were found. Manager of service department stated 50/50 chance he knows what the problem could be.
My Genesis GV70 wouldn’t excelerate and loss power x2 in one day. Took it to one dealership first time it happened. They said no codes were found and they couldn’t do anything. Happened a second time that day 140 miles away. This dealership also could not find any codes. They are now keeping it to see if they can recreate the problem. I was in traffic when it happened both times.
Our 2022 GV70 has a check engine light for the second time in 12,000 miles. The first corrected itself and was attributed to a bad tank of gas however the current light appears to be a turbo failure as the SUV can’t get out of it’s own way. The dealer can’t service the car for three weeks. When questioned, he said I was lucky, the next available service appointment is in three months! Very disappointing considering we purchased this vehicle as a “luxury” car.
I recently bought a genesis gv 70 and it’s almost 2 months old now. My car is in the dealership for 15 days now and diagnosed a problem with electric recirculation valve . Can you please advice how can i proceed with this Issue.