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The 2018 Ford EcoSport is a popular compact SUV known for its five-passenger seating and decent fuel economy. The newest models are hailed at being “Built to Outsmart the Competition,” but we can’t agree with that assessment. It seems that this Ford SUV is riddled with problems, including with the auto-shutoff component and electrical systems. The only way this SUV outsmarts its competition is by failing to perform when needed.
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NHTSA Complaints for the 2018 Ford EcoSport
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Unknown Or Other | |
| Power Train | |
| Electrical System | |
| Service Brakes | |
| Fuel/propulsion System | |
| Wheels | |
| Vehicle Speed Control | |
| Engine And Engine Cooling | |
| Engine And Engine Cooling:engine:oil/lubrication:pump |
Problems with the Engine
On modern engines, there is a stop-start system designed to save fuel. It automatically shuts the engine down when the vehicle is at rest. This reduces fuel use and eliminates emissions during idling. Then, when the time comes to start back up again, the system starts the engine back up. This typically occurs as soon as the driver lifts their foot off the brake or puts a manual into 1st gear. The trouble with the Ford EcoSport is that this component regularly malfunctions, putting drivers and others at risk.
One user on the NHTSA website complained about this exact thing. They wrote, “I have a 2018 Ford EcoSport and the auto-shutoff/restart was not working right. When I stopped at a light, it shut off and didn’t start again. It had stalled. This happened about three times. Then, as I was driving it stalled again as I was driving off the highway on a ramp and I couldn’t stop and hit the car in front of me which was about four car lengths ahead. My airbags deployed and my car has severe damage. Have there been any other incidents of this kind? I was lucky no one was hurt but someone else might not be so lucky.”
It’s a good thing that no one got injured in this incident, although there are plenty of reports that aren’t so fortunate. Sadly, the automaker hasn’t addressed this issue with their recalls or service bulletins. We do see several other engine communications that aren’t good. The first one is Service Bulletin #SSM 47587. The symptoms with this engine problem include excessive coolant consumption, rough running and white smoke. It turns out that the manifold port area might be cracked.
The only stalling issue discussed occurs in Service Bulletin #SSM 47434, but it only happens on startup. This problem appears to occur on EcoSport models with the perimeter plus security and intelligent access with push-button start. In this setup, a false security trigger occurs when opening the rear tailgate anytime the system is armed. There’s no resolution given on how to fix it. It appears owners are simply expected not to access the rear tailgate at certain times. Hopefully, no one needs to get to their groceries at a particular time.
Here are some actual complaints logged with the NHTSA about the 2018 Ford EcoSport Engine Problems:
Check engine light illuminated after a short drive, vehicle was turned off and parked a short time later in a parking lot. A few minutes after that, the vehicle engine compartment caught fire. Vehicle was at the dealer a few days prior to the incident for repair work (coil, spark plug)
The engine will randomly shut off when in park mode due the auto-stop start feature not disengaging correctly. Ford has not been able to reproduce the problem and doesn’t have a solution.
Problems with the Electrical System
The electrical system of a car starts with the battery and alternator. This provides the backbone of everything running on electric in the car but also helps the vehicle start. Beyond this, the entire car is wired to run on electricity. From the door locks to the radio, power is needed in appropriate amounts to operate anything. When one aspect doesn’t work right, it creates frustration and disappointment, especially with a newer vehicle.
One user on the NHTSA website experienced some of these annoyances. Here’s what they wrote, “Doors will not lock from door outside handle in or after rain. Car has passive entry/push button start. Have to use inside switch or lock fob. Unlock feature works. Have seen others with same complaint. Found this out after car was left unlocked for others to enter uninvited. On going problem. Car belongs to my daughter.”
We found multiple occurrences of electrical related service bulletins from the company, but not one that addresses this specific complaint. The first, Service Bulletin #SSM 47601 talks about cars with keyless entry not starting. It also displays a Key Not Detected message. The company suggests that its due to an improperly configured key fob. But it appears that people have trouble getting into the car without the key fob. In Service Bulletin #SSM 47821, Ford discusses how people with the Ford Pass mobile app might not be able to authenticate the identity and gain access. To repair this, the TCU fuse must be removed for five minutes. Then, all the previous session files must be deleted for the vehicle. It then requires a reprogramming.
Still, the electrical problems go beyond entering the vehicle. In Service Bulletin #SSM 47677, Ford talks about how some power windows stop working if too many switches were touched. The cause is the power window thermal protection feature, which disables operation. Ford doesn’t recommend a fix and claims it’s a normal functionality. The remedy is to allow the window motors to cool down before trying again. Maybe it’s a secret plan to “Outsmart the Competition.” If the car doesn’t let owners in, won’t start the engine or allow someone to put the windows down, it would definitely be different from other SUVs on the road.
Here are some actual complaints logged with the NHTSA about the 2018 Ford EcoSport Electrical Problems:
The touch sensitive door locks don’t work in the rain. The key fob must be used when the door handle is wet. This obviously a malfunction and should be looked into by Ford
I have 2018 Ford EcoSport and the auto shutoff/restart was not working right. When I stopped at a light it shut off and didn’t start again it had stalled this happened about three times. Then as I was driving it stalled again as I was driving off the highway on a ramp and I couldn’t stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. Have there been any other incidents of this kind. I was lucky no one was hurt but someone else might not be so lucky
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Complaint Data
| Category | Engine, Power Train |
| Date | Mar 24, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 70 mph with her husband in the front passenger seat and her infant in a car seat in the rear seats, the vehicle began to lose power and was making abnormal loud cranking sounds. The message "power train malfunction. Reduced power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper hit a guard rail. There was no injury sustained. The contact was able to continue driving at 35 mph and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing an oil change, the dealer diagnosed that oil was leaking into the engine, and the engine may need to be replaced. The alternator, the oil pump belt and the twin turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train extended warranty had expired. The failure mileage was approximately 62,000. |
| Category | Engine, Power Train |
| Date | Mar 15, 2023 |
| State | OH |
| Description | Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | SC |
| Description | The contact owned a 2018 ford ecosport. The contact stated while the vehicle was parked, the vehicle rolled down the hill and backed into a tree. No one was injured. A police report was filed. The vehicle was deemed totally lost by the insurance company. The manufacturer was contacted, and a case was filed and advised to contact nhtsa and file a complaint. The failure mileage was 31,000. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Feb 24, 2023 |
| State | GA |
| Description | Oil pump has broken tension rod went on it as I was driving down the road it began making load noise and pressure light came on this is on my 2018 ford ecosport it was made in 12/17 |
| Category | Engine |
| Date | Feb 07, 2023 |
| State | GA |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the low oil warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer advised the contact to file a complaint with the nhtsa hotline. The failure mileage was 65,916. |
| Category | Engine |
| Date | Jan 27, 2023 |
| State | TX |
| Description | The motor blew after only driv9ng the car a little over 30k miles. Routine oil changes at the dealership has been made. Ford has offered to pay 2k of the cost of the new engine. They are accepting responsibility partially but due to research this engine has failed. The current milage is 60,013. 13 miles over the warranty and ford will not cover a vehicle the produced that won't make it 60k miles with out a engine failure. |
| Category | Engine |
| Date | Jan 17, 2023 |
| State | OH |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with an engine failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. The failure mileage was 68,000. |
| Category | Engine, Power Train |
| Date | Jan 11, 2023 |
| State | GA |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 40 mph, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 mph, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 61,050. |
| Category | Engine, Power Train |
| Date | Dec 22, 2022 |
| State | OH |
| Description | I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. Ford refuses to fix the issue and with all complaints that I've read how has there not been a recall on this. I have to have a car to go to work, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the 00 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of ford to repair the issues or new engines for those of us that have a dead car. A recall needs to be made asap!! |
| Category | Engine |
| Date | Dec 16, 2022 |
| State | TX |
| Description | I was driving. My car sounded completely normal. All of the sudden my "low engine oil pressure" sensor came on. I pulled into a convenient store and ended up having the car towed into a mechanic shop. I was told that this engine has a flawed warning system in it. That the sensor doesn't come on until it's to late . (my engine is gone). My car has alittle over 73,000 miles on it. Ford will not fix my car they said that my extended warranty for the engine is 60,000. This is not good customer service . I am a disabled widow. I don't have any money to buy another car. This car left me on the side of the road with no warning. I have been a loyal ford customer I had always bought used cars before. But after my husband died I felt I needed to have something more dependable. This car is not that . Please help me with this problem. |
| Category | Engine And Engine Cooling:engine:oil/lubrication:pump, Power Train |
| Date | Dec 12, 2022 |
| State | MO |
| Description | The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined |
| Category | Structure:body, Structure:body:hatchback/liftgate |
| Date | Dec 02, 2022 |
| State | NH |
| Description | While driving down the road the swing gate opens on its own |
| Category | Engine |
| Date | Nov 21, 2022 |
| State | SC |
| Description | As with hundreds of other owners of the 2018 ford ecosport, I have encountered a safety issue with low oil pressure which causes the engine to shut down. There has been a nhtsa service bulletin issued but still not recall and this issue is extremely dangerous and absolutely kills the engine. A small recall fix could save lives and save owners from a repair that costs in excess of ,000. Below is the service bulletin but it needs a recall. I've spent all day on the phone with ford and all they will say is that they have no recall. Below is the service bulletin: "ssm 48093 - 2018-2019 ecosport - 1. 0l ecoboost - 6f15 - loss of engine oil pressure with illuminated engine oil warning lamp - built on or before 3-apr-2019 some 2018-2019 ecosport vehicles equipped with a 1. 0l ecoboost engine and a 6f15 automatic transmission and built on or before 3-apr-2019 may exhibit a loss of engine oil pressure with an illuminated oil pressure warning lamp. This may be due to a broken/failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement maybe required. Engines built after 3-apr-2019 should not be affected. All tensioners built with a manufacture date on or after 23-jan-2019 are good to use." I need help and don't know where to turn. I could have easily wrecked and harmed not only myself but others on the road. This needs an immediate recall. Thank you so much for your assistance. My car will now need an entirely new engine for something that could have been avoided and fixed with an inexpensive recall. |
| Category | Engine, Power Train |
| Date | Nov 17, 2022 |
| State | TX |
| Description | No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at ford dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires. |
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Nov 09, 2022 |
| State | WI |
| Description | All lugs nuts needed to be replaced at my cost. Two piece lug nuts swelled and were potentially subject to failure. |
| Category | Engine |
| Date | Oct 19, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford ecosport. The contact stated while at a stop light, the start/stop feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 mph, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000. |
| Category | Engine |
| Date | Oct 06, 2022 |
| State | NC |
| Description | I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, phyllis_neal@yahoo. Com. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it's just inconvenient. |
| Category | Engine |
| Date | Sep 30, 2022 |
| State | FL |
| Description | I was driving along at 55 mph. Low engine oil pressure warning appeared on dash. Pulled car over. Oil level was normal, no signs of leak, no prior warning. Had car towed to ford dealer, found metal in oil, blown motor diagnosis due to failed oil pump components. 85,000 miles on vehicle with routine maintenance and repair. Ford will not help with replacement or repair. |
| Category | Engine |
| Date | Sep 06, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 75 mph, the message "low engine oil pressure†was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving at 20 mph. The vehicle was taken to an independent mechanic where it was diagnosed that the timing belt had failed and damaged the engine. The independent mechanic diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer informed the contact that the vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000. |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Sep 04, 2022 |
| State | TN |
| Description | My 2018 ford ecosport odometer goes black when it's parked in the sun while I'm driving I can't see my dashboard when it's cool it'll turn back on sometimes when it's not under the sun |
| Category | Engine, Engine And Engine Cooling |
| Date | Aug 15, 2022 |
| State | LA |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at 50 mph, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198. |
| Category | Power Train, Vehicle Speed Control |
| Date | Aug 10, 2022 |
| State | CO |
| Description | Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixedâ€. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again. |
| Category | Engine |
| Date | Aug 08, 2022 |
| State | TN |
| Description | Lost power with low oil pressure warning. 3 miles from a dealership so drove and left vehicle. Metal found in oil and new engine needed. 39,000 miles so covered under warranty. Vehicle back and running great currently. |
| Category | Engine |
| Date | Aug 02, 2022 |
| State | MI |
| Description | 1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn't start again. We had it towed to the nearest ford dealer in mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a saturday afternoon. We were lucky in that we stopped and didn't try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine. |
| Category | Unknown Or Other |
| Date | Jul 30, 2022 |
| State | AZ |
| Description | When driving vehicle, the “low engine oil pressure†warning came on, as well as the engine light. Power to the vehicle diminished and I was able to pull into a parking lot. Vehicle was towed to ford dealership where engine was torn down to show that the engine oil pump tensioner failed as explained in tsb# ssm49200. Dealership stated that a new engine and turbo assembly is needed. |
| Category | Engine, Fuel/propulsion System |
| Date | Jul 28, 2022 |
| State | CA |
| Description | Mechanic diagnostic was that nothing is getting to engine, which is why vehicle doesn't start. The consumer stated that a local mechanic advised there was metal in the oil pan. |
| Category | Engine And Engine Cooling |
| Date | Jul 27, 2022 |
| State | PR |
| Description | While driving my 2018 ecosport, I got a warning of "low oil pressure". I thought my car was losing oil so I stopped. Checking the oil noticed that had all the oil and there was no leak. Next day took it to pep boys, since it was sunday july 3rd, and told me the diagnostic (po365 camshaft pos sensor) ford warranty is of 60,000 miles (I have just under 88,000 on my car). They advised me to take it to my local ford dealership to have a second opinion, since they don't do that type of job. Ford dealer confirmed the same problem, and if so, I would need a new motor because they do not open this type of motor to fix it. I contacted ford customer service to bring the problem to their attention and they told me there was nothing they could do. Upon further investigation I have found this is chronic problem with the 1. 0 turbo ecoboost engines and found a class action lawsuit (from csk&d-ford ecosport ecoboost defect -class action investigation) started against ford for this specific issue, and they still will not help me cover the costs. I cannot afford to replace the engine and still owe too much on the car to try to trade it in. It has caused a major hardship on my fiancé and I, trying to find a jobs since this car was my uber only job, while prices of parts and gas are skyrocketing. I have only had this car for 3 years and under 88,000 miles and it is completely undrivable due to the faulty and carless engineering. Started driving home and noticed a significant decrease in power and the engine ceased and died. Had car towed home. |
| Category | Engine, Unknown Or Other |
| Date | Jul 25, 2022 |
| State | SC |
| Description | On july 9, 2022 warning across dashboard stated engine oil pump pressure low then heard grinding noise. Towed to mechanic and found out the oil pump belt was broken and had metal in engine causing engine to fail also messing up turbo. Have to now replace engine with turbo which is costly but still owe on vehicle. Engine is 00+ and is extremely hard to find plus was told the problem will most likely happen again. If I had been driving when this happened the motor would have locked up causing an accident and could have possibly been fatal per mechanic. |
| Category | Engine, Power Train |
| Date | Jul 21, 2022 |
| State | TN |
| Description | Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn. |
| Category | Engine |
| Date | Jul 20, 2022 |
| State | IN |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 70 mph, the vehicle inadvertently decelerated to 60 mph. The contact depressed the accelerator pedal however, the vehicle failed to exceed 60 mph. The oil pressure warning light and service warning light were illuminated. The message “oil pressure low†was displayed. Additionally, the contact heard abnormal loud knocking sounds coming from the engine. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced ford technical service number: ssm 48093. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000. The contact stated that the vehicle was repaired by replacing the engine and turbos. Ford agreed to reimburse 60% of the repair cost. |
| Category | Fuel/propulsion System |
| Date | Jul 18, 2022 |
| State | TX |
| Description | 1. My car suddenly decelerated from 75mph to 40mph. 2. Had to pull off to the side of a busy road. 3. Had it towed to a ford dealer. Was informed the throttle body broke. Ford replaced it. 4. Only ford inspected the inspected the vehicle. 5. No warnings of any kind. |
| Category | Engine, Engine And Engine Cooling:engine:oil/lubrication:seals/gaskets |
| Date | Jul 15, 2022 |
| State | NC |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 65 mph, the vehicle was hesitating. There was no warning light illuminated. The contact stated that upon starting the vehicle the next day, the check engine warning light was illuminated. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was then towed to the dealer where it was diagnosed that three spark plugs and coolant needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the head gasket had blown and the engine needed to be replaced. The failure mileage was approximately 84,000. |
| Category | Engine |
| Date | Jul 14, 2022 |
| State | SC |
| Description | After pulling up in my driveway, had a low oil pressure warning show in the dashboard. Checked to see oil life (28%) and whether there was enough oil in the engine. Since it was a hot day, assumed it could be temperature related and decide check out everything the next morning when it would be cooler. Upon starting the car the next morning, the warning appeared again and then the car immediately lost power. After I could not get the engine to restart, had it towed to the dealership where I was told a new engine would be needed. |
| Category | Engine And Engine Cooling |
| Date | Jul 09, 2022 |
| State | OH |
| Description | Started with the oil pressure engine light coming on and off always told it's a sensor then 2 days it wasn't putting any oil to one of the rocker arms and told by a dealership that it's going to cost me00 for a whole new engine when all they did was their diagnostic test. |
| Category | Engine |
| Date | Jul 01, 2022 |
| State | TN |
| Description | I was driving down the interstate in the fast lane. The ecosport I was driving flashed a low oil pressure warning and cut off. I had no choice but to get over in the fast lane shoulder. Very dangerous situation. The tennessee hwy response team showed up and was able to get my car to the right side shoulder. My car only has 38,000 miles. After researching the problem, it appears to be wide-spread with class action lawsuits being put into place. Ford released a bulletin on the problem. This is a very dangerous situation and ford should be held accountable for their faulty engine design. |
| Category | Fuel/propulsion System |
| Date | Jun 21, 2022 |
| State | TX |
| Description | I was driving my vehicle and all of a sudden I got low engine fuel oil pressure message on my dashboard. The oil lamp and engine lamp sensors came on. This is the first time it happened. I also heard a rattling noise coming from the inside of the car. I had it checked by my mechanic and he said it could be the the high pressure fuel pump drive unit that needs to be replaced. I have not taken it to the manufacture to get it looked at. This happened to me when I was serving on the interstate with my mother and son and the car left us stranded on the road. |
| Category | Engine |
| Date | Jun 15, 2022 |
| State | MI |
| Description | While driving my 2018 ecosport, I got a warning of "low oil pressure". My car became slow and would not accelerate correctly. I took it to my local mechanic who told me a belt inside of my oil pump shredded and I needed a completely new engine. I am only about 6000 miles over the standard ford warranty of 60,000 miles (I have just under 67000 on my car). We decided to tow my undrivable car to my local ford dealership to have a second opinion and they confirmed the same problem. We contacted ford customer service to bring the problem to their attention and they told us there was nothing they could do. Upon further investigation we have found this is chronic problem with the 1. 0 turbo ecoboost engines and found a class action lawsuit (from csk&d-ford ecosport ecoboost defect – class action investigation) started against ford for this specific issue, and they still will not help us cover the costs. We cannot afford to replace the engine and still owe too much on the car to try to trade it in. It has caused a major hardship on my fiancé and I, trying to juggle both our jobs without this car and find the funds to repair the ecosport all while prices of parts and gas are skyrocketing. I have only had this car for a little over year, it has just under 67000 miles, and it is completely undrivable due to the faulty and carless engineering. |
| Category | Power Train:automatic Transmission |
| Date | Jun 01, 2022 |
| State | NY |
| Description | 2018 ford ecosport. Consumer writes in regard to transmission failure. The consumer stated the failure mileage was 70,000. The vehicle was purchased with 45,000 miles on it. |
| Category | Engine |
| Date | May 24, 2022 |
| State | WI |
| Description | Engine caught fire and car was engulfed in flames. Insurance is investigating. Oil pressure low light came on roughly 10 minutes before this occurred. |
| Category | Engine |
| Date | May 21, 2022 |
| State | AZ |
| Description | I was reading through some of the complaints for this vehicle and it is crazy to me because the same thing happened to me with my ford. Back in the beginning of july 2021 I was driving to work and my car suddenly just gave out it did not give no warning signs whatsoever. I had to quickly pull to the side and waited a bit and it just would not even turn on at all. I've always kept up with taking my car to get oil changes, new tires and make sure it was good. I had to call a tow truck to tow me home. I called ford and had to get it towed into the shop. After 2 weeks they finally looked at it and said it was the engine. They were going to contact extended warranty to see if they could cover it. They said they would only cover it but needed proof it had oil changes done which we took to them. They approved it finally and the dealership said it was because there was metal shavings in the engine which made no sense. They never gave us a loaner car and still took 3 months to get our car back. Paid 0+ to get it back. Not even a week later had to take it back because a code started showing up and again was at the dealership for a month paid another 0+. It's to the point that now it won't turn on at times. I tried contacting customer service but they are no help. This car needs to be investigated. |
| Category | Engine |
| Date | May 19, 2022 |
| State | NC |
| Description | I was traveling down highway 64 in raleigh, nc at about 75 or 80 miles per hour, and the "low oil pressure" sign came on and suddenly I had zero acceleration. As cars were all around me travelling at high speeds, I had to get off the road. Suddenly losing acceleration at high speeds on a highway is unsafe for obvious reasons. It took a lot of skill to get over lanes of traffic and get off the highway to the emergency lane. I was almost hit by several cars. Ford has my car right now and tell me the engine must be replaced. As I have an extended warranty on the vehicle, I am hoping it will be covered. No warning was given prior to this occurrence on the highway. My car was driving normally until it stalled on the highway. |
| Category | Engine |
| Date | May 11, 2022 |
| State | GA |
| Description | Driving down I-85 going 70mph and all of a sudden lose power in front a line of cars. Low oil pressure light illuminated thankfully we got to the side of road safely. Vehicle is currently at ford dealer for diagnosis. |
| Category | Engine |
| Date | May 09, 2022 |
| State | NC |
| Description | Was driving out of town when the red check oil pressure light came on. Immediately checked oil level which was slightly high and called the nearest ford dealership and asked if I needed to get it towed or it would be fine to drive to them. They said it should be fine so I started driving towards them. I then noticed a significant decrease in power and as I turned left on to a busy road the engine ceased and died but was able to safely get it onto the side of the road. Towed it to the dealership and they said I most likely needed a new engine which was going to be 00 but if I wanted them to check it would be an additional 00 so I got it towed back to my house and ended up taking it to my mechanic who said that the oil pump gave out and took out the timing belt with it. |
| Category | Engine |
| Date | Apr 29, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at an undisclosed speed, the "low engine oil pressure" message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa. The failure mileage was approximately 29,000. |
| Category | Engine |
| Date | Apr 23, 2022 |
| State | TX |
| Description | Oil pressure light came on, codes say no oil pressure |
| Category | Air Bags |
| Date | Apr 13, 2022 |
| State | CA |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while her daughter was driving on the highway at approximately 70 mph, there was a mattress on the road. The contact stated that the vehicle in front of her stopped to pull the mattress off the roadway causing the vehicle behind her to crash into the rear of her vehicle. As a result of the impact, it caused her to rear-end the vehicle in front that was removing the mattress off the road. The contact stated that the foot air bag did deploy, however, the upper airbag did not deploy. The contact stated that to her knowledge the passenger in the first vehicle sustained minor injuries, however medical attention was not called or needed for anyone involved in the crash at the time. The contact stated the police were called at the time, however since no one was in need of medical attention, a police report was not made. The contact stated that she then had her vehicle towed to a tow yard where it remains awaiting to be towed to a junkyard, as the vehicle was totaled. The contact stated that she then contacted the manufacturer who advised there was nothing that could be done. The failure mileage was 30,000. |
| Category | Engine |
| Date | Mar 30, 2022 |
| State | KY |
| Description | I was driving down the road after numerous issues that have been supposedly repaired, the engine low oil pressure light came on and I pulled over immediately. While waiting for the tow truck the engine seized. According to multiple sites and fords own service bulletins- the engine malfunctions because of defect in the build of the engine itself. It doesn't happen because of number of miles on the vehicle, it can happen to a select group of 2018 ford ecosport with a 1. 0 liter engine which mine has. I am expected to pay 00 to replace after I have spoken with ford and the selling dealership over 15+ times about this car being a lemon. |
| Category | Service Brakes |
| Date | Mar 10, 2022 |
| State | WA |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at 60 mph, traffic started to slow down and the contact depressed the brake pedal, the brake pedal locked and failed to operate as designed. The low engine oil pressure warning light illuminated on the instrument panel. The contact was forced to engage the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic and remained at the dealer. The vehicle was not diagnosed. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000. |
| Category | Engine |
| Date | Mar 08, 2022 |
| State | NJ |
| Description | It was march 7th at 6:15pm, I was driving in the far left southbound lane of the nj turnpike traveling at about 75 miles per hour near exit 8a. The low oil pressure warning light came on, followed by the power trans light and my cars power noticeably changed. I no longer could drive faster than 50 miles per hour and I started to hear a loud noise from the engine. Luckily, I was close to home and made it. I had it towed to haldeman ford on march 8th and am being told that I need a new engine, the oil pressure is not being regulated correctly to the engine and they would have to take apart the entire engine to diagnose exact cause, leading to a new engine anyway. I have approximately 88,000 miles on the car. I have done research and found online complaints very similar to my exact experience. |
| Category | Wheels |
| Date | Mar 08, 2022 |
| State | PA |
| Description | I took my 2018 ford ecosport in for routine inspection, and the shop told me they had trouble getting my lug nuts off to rotate the tires. They suggested I get all the lug nuts replaced. My model has the rare option of the full size spare tire mounted on the back, with an included tire changing kit. The problem is the lug nuts that ford has been using include caps that do not seal out debris and moisture, so the caps can swell, distort shape and size, and in turn the lug wrench I have will not be able to fit over the caps to remove the lug nuts. The whole reason I bought the vehicle with the full size spare was so that I would not be stranded anywhere. This flaw totally defeats that purpose. I took the vehicle to the dealer who refused to change out the lug nuts saying it was not a warranty issue, that exposure to moisture and debris is from normal use of the vehicle. This is a known issue with accumulating consumer complaints against ford's use of these lug nuts. |
| Category | Engine And Engine Cooling:engine:oil/lubrication:pump |
| Date | Mar 01, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford ecosport. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed the vehicle with oil pump failure. The contact was informed that the oil pump needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,900. |
| Category | Electrical System |
| Date | Feb 23, 2022 |
| State | KY |
| Description | Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate. |
| Category | Engine |
| Date | Feb 16, 2022 |
| State | FL |
| Description | I purchased this car new from the dealer with 4 miles on the speedometer. We did all oil changes when the car indicated that it was time for an oil change. Now at 64,000 miles the engine has to be replaced due to a failure of the engine oil pump tension bar. New cars should not blow an engine after 2. 5 years of use |
| Category | Engine |
| Date | Feb 15, 2022 |
| State | MD |
| Description | The contact owns a 2018 ford ecosport. Upon taking the vehicle to an independent mechanic to have the tires replaced, the vehicle shut off without warning while being test-driven. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with a broken oil belt which resulted in engine failure. The independent mechanic had given the contact a copy of a manufacture notice which he related to the failure. The notice stated that she was entitled to a free engine repair due to the broken oil belt failure. The manufacturer was notified of the failure and the notice; however, the contact was informed that the notice would not be honored. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 75,000. |
| Category | Engine And Engine Cooling:exhaust System |
| Date | Jan 31, 2022 |
| State | OH |
| Description | The contact owns a 2018 ford ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000. |
| Category | Wheels |
| Date | Jan 09, 2022 |
| State | PA |
| Description | Purchased 4 new tires for my car only to be told that the lug nuts were all swollen and had to be replaced. From what I have read this is an ongoing problem with ford and I don't feel it should be my responsibility to pay for their mistakes. It also could have been a major problem had they broke loose while I was driving. This is unacceptable! |
| Category | Exterior Lighting:tail Lights |
| Date | Dec 30, 2021 |
| State | MI |
| Description | The contact owns a 2018 ford ecosport. The contact stated that the gasket on the rear tailgate allowed water to enter the vehicle during rainfall. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 45,000. |
| Category | Engine |
| Date | Nov 18, 2021 |
| State | NC |
| Description | Driving back to north carolina from oklahoma my cars low oil pressure light came on and dinged continuously. I was in the middle of tennessee when this happened. The car lost all acceleration. I took it to a dealer the next morning and was told there is metal shavings in my oil. My oil level was fine. They removed the oil pan and found that pieces of my timing belt were in the oil. I was also told I needed a new engine and long block. My car has 64k miles on it. Talked to my dealer back here in nc and was told that ford has issued a special service message concerning the engine in my car with the dates qualifying. The message number is 49918. Stating that the engine can fail and you will get a low oil pressure light and lose acceleration. I call the ford motor company and they said this was not a recall but for the dealers to do what they think is best for the customer and vehicle. I talked to ford and they are willing to provide some assistance but not 100% because it is not a recall. My dealer also had an ecosport in his service dept when he called me with the same issue. |
| Category | Electrical System:ignition |
| Date | Aug 16, 2021 |
| State | IL |
| Description | The contact owns a 2018 ford ecosport. The contact stated while the vehicle was stationary, the contact was unable to start the vehicle. The contact stated that no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer had been informed of the failure. The failure mileage was unknown. |
| Category | Engine |
| Date | Jul 06, 2021 |
| State | OH |
| Description | Engine replaced once, not even 1,000 of driving it the oil is leaking |
| Category | Engine |
| Date | Jun 08, 2021 |
| State | TX |
| Description | The contact owns a 2018 ford ecosport. The contact stated while driving 55 mph, the engine oil pressure light illuminated with a knocking sound coming from the engine. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to a lack of oil pressure. The contact was informed that the engine needed to be replaced. The engine was replaced however, turbocharger malfunctioned. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. |
| Category | Service Brakes |
| Date | Mar 13, 2021 |
| State | ID |
| Description | Went through car wash heading to vaccum area. Pressed brake pedal to stop and pedal went all the way to floor. Hit pole causing 10 in damage to my car. |
| Category | Electrical System, Exterior Lighting, Unknown Or Other |
| Date | Mar 05, 2021 |
| State | IL |
| Description | Rear camera, radio and usb stopped working 10/020 |
| Category | Engine |
| Date | Feb 25, 2021 |
| State | OH |
| Description | Low oil pressure light came on -- dealer had to keep car for 10 days to take care of problem by replacing parts in engine. According to dealer this model vehicle has this problem but no recall-- dealer made me pay deductible . |
| Category | Structure:body |
| Date | Jan 31, 2021 |
| State | CO |
| Description | My car leaks when it rains really hard or I go through a car wash from the roof. Afraid mold is growing |
| Category | Unknown Or Other |
| Date | Dec 09, 2020 |
| State | MI |
| Description | While in motion the engine warning light came on. I took it to the dealer and they said it was the crank shaft sensor and was sending code (dtc) p051b. They said that the engine warranty would not cover it. |
| Category | Engine |
| Date | Nov 26, 2020 |
| State | OH |
| Description | A week before I had an oil change perform on my car. I was driving service engine came on then the car shut off. I was on the highway with my children. |
| Category | Engine, Forward Collision Avoidance: Adaptive Cruise Control, Lane Departure: Warning |
| Date | Nov 14, 2020 |
| State | TX |
| Description | I was driving in highway 29 when a warning stated for low engine oil pressure. I immediately went to the nearest car repair shop, around 2 miles away. When they check the engine oil, engine oil was full. I was told to bring to the nearest ford service center, around 30 miles away. While driving back, 2miles after, my car was decelerating until the engine stalled. I had to immediately park at the side of the road along hwy 29 and had my ecosport towed. I was later told that my engine and turbo needed replacement. My car just turned 2yrs old in oct, 2020. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Nov 10, 2020 |
| State | NY |
| Description | I was at a light, I went to go around the car in front of me & the car kept revving like it was trying to pick up. I had to glide over to the side of the street because there was no pick up in the car. I waited a few minutes to drive again. I am glad a car wasn't coming because it would've caused an accident |
| Category | Engine |
| Date | Nov 05, 2020 |
| State | CA |
| Description | Oil warning lamp came on and then a loss of engine oil pressure. Car started shaking. Had towed to ford in clovis. Said the block is damaged and looks like the oil belt tensioner broke and damaged engine |
| Category | Unknown Or Other |
| Date | Jul 06, 2020 |
| State | MI |
| Description | On thursday july 2 2020 my ford ecosport stalled at a stop light. I was pushed into a parking lot by the local police. I got in the car and it started right up. I talked to a ford service person and he suggested I disable the auto start. I did as he suggested and drove just fine until I got on the expressway. While I was on the highway the engine stalls and I drove over to the side of the road with barely any steering and no brakes and had to coast to a stop. This was really scary and dangerous. |
| Category | Engine |
| Date | Jun 19, 2020 |
| State | MI |
| Description | Lost of engine oil pressure and illuminating engine oil light. *tr |
| Category | Engine |
| Date | Jun 16, 2020 |
| State | NC |
| Description | Low engine oil pressure came on, headed straight to the dealership but the car died three miles away from the dealership while turning left onto 501. Monday 06/15/2020 ford informed me that they didn't know what happened but I will need a complete new engine. *tr |
| Category | Electrical System, Engine, Power Train |
| Date | Jan 06, 2020 |
| State | CA |
| Description | I purchase a new 2018 ford ecosport. On 12/22/19 the vehicle would not start. There was auxiliary power inside but no response from the engine even after receiving a jump. After approximately 30 minutes the car started. On 12/23/19 I had a ford dealer check the vehicle. They claimed it was the battery and replaced it. However, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. Once again there was auxiliary power but no engine response. I had to get pushed out of the middle of the street in traffic. I took the vehicle to a different dealer (I was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested I disable the auto stop/start feature and turn off the automatic headlights. I am concerned that ford is missing something. After reading other similar accounts I was compelled to report my experiences. I am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. Please help us prevent a tragedy |
| Category | Service Brakes |
| Date | Oct 14, 2019 |
| State | FL |
| Description | After 3 dealer attempts to repair, brakes have very loud squeal when in reverse. Noise can be heard in neighbors' homes. |
| Category | Unknown Or Other |
| Date | Sep 04, 2019 |
| State | OK |
| Description | Radio resets at random when entering the vehicle and when standing near the vehicle. A loud "pop" sound can be heard when this happens and the radio resets itself to am 530. This can happen multiple times a day with no warning as to when except for the above described sound. |
| Category | Unknown Or Other |
| Date | Aug 29, 2019 |
| State | NM |
| Description | Lites on dim only cover about 50 ft ahead of car. |
| Category | Engine, Unknown Or Other |
| Date | Jul 31, 2019 |
| State | CA |
| Description | Check engine light illuminated after a short drive, vehicle was turned off and parked a short time later in a parking lot. A few minutes after that, the vehicle engine compartment caught fire. Vehicle was at the dealer a few days prior to the incident for repair work (coil, spark plug) |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 26, 2019 |
| State | WA |
| Description | The touch sensative door locks don't work in the rain. The key fob must be used when the door handle is wet. This obviously a malfunction and should be looked into by ford |
| Category | Electronic Stability Control |
| Date | May 03, 2019 |
| State | TX |
| Description | The on/off isn't working correctly. Once the car shuts off at a light and you take off the car starts jerking and the rpm starts racing. When I'm driving up an incline the car started jerked so hard it felt like I hit a brick wall. A week ago I was at a stop light and when I hit the gas to go the car barely moved while I was at an intersection because it jerked the whole way across, all the other cars had to wait until I could get out the way. I got this car on 4/15/19 and I've never had this type of problem before. I'm getting scared to drive it because what it's doing is dangerous. I hope ford looks into this, figure out what the cause is and fix it. The problem is worse going from a sitting position to taking of and when going on any incline. The jerking is loud, it sounds like you hit something and the jerk is very hard. The car also doesn't shut on and off as it should. The car still jerks even with the on/off button turned off |
| Category | Wheels |
| Date | Apr 07, 2019 |
| State | MO |
| Description | Bridgestone ecopia ep422 plus 205/50r17 sidewall blowout issues (2 occurrences) on 3/1/2019 (17,428 mileage), hit pot hole and front passenger tire immediately started losing pressure until flat. No spare and tire sealant (oem) did not seal sidewall hole. Had ecosport towed to local ford dealership (marshall ford, o'fallon, mo) and tire was replaced by another brand (michelin no bridgestone tire available) at my cost. Bad ecopia tire left at dealership. Incidentally, tires were rotated on 3/6/2019 and replacement tire was moved to the back axle. On 4/2/2019 (21,108 mileage), hit curb (not very hard) while turning in a parking lot (low speed) and front passenger tire immediately started losing pressure (another bridgestone ecopia) from sidewall hole. Jacked up car, took wheel & tire to an ntb, and had the tire replaced with another brand my cost. This time, I retained the bad ecopia tire with a hole in the sidewall. |
| Category | Air Bags |
| Date | Mar 26, 2019 |
| State | TX |
| Description | My wife and daughter were involved in a car accident on march 14 2018, they got hit pretty good in all angles of the car. The car was declared total loss. My concern is .. Why, any of the air bags on the car deployed ? None of the airbags, even the ones on the sides, went off. I called my local dealer ship, they told me the car needs to be crash in the front area in order to deploy. Here comes my concern, is that a good safety system for this vehicle? I am now going to try to get another vehicle since iam without one right now. The vehicle was going approximately at 60 miles when this happened, it happened in the highway. The other driver was at fault. Police report states it. |
| Category | Steering |
| Date | Feb 28, 2019 |
| State | PA |
| Description | Contacted dealer sales with attached photo. States all the cars are like this. This is a movable starring column just behind brake bad. A lose shoe string can be caught in here disable steering. The floor mat was rubbing against this and my wife though the steering was the issue. It really is. A simple inexpensive cover is needed |
| Category | Electrical System, Engine, Service Brakes |
| Date | Feb 12, 2019 |
| State | RI |
| Description | I am trying to add information to complaint #11175903. When I made the complaint there were no injuries since then the other driver party went to the hospital unknown on injuries can I add this to my complaint |
| Category | Electrical System, Engine, Service Brakes |
| Date | Feb 09, 2019 |
| State | RI |
| Description | I have 2018 ford ecosport and the auto shutoff/restart was not working right. When I stopped at a light it shut off and didn't start again it had stalled this happened about three times. Then as I was driving it stalled again as I was driving off the highway on a ramp and I couldn't stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. Have there been any other incidents of this kind. I was lucky no one was hurt but someone else might not be so lucky |
| Category | Electrical System |
| Date | Sep 11, 2018 |
| State | OH |
| Description | Doors will not lock from door outside handle in or after rain.. Car has passive entry/push button start. Have to use inside switch or lock fob. Unlock feature works. Have seen others with same complaint. Found this out after car was left unlocked for others to enter uninvited. On going problem. Car belongs to my daughter. |
| Category | Unknown Or Other, Vehicle Speed Control |
| Date | Aug 21, 2018 |
| State | OH |
| Description | On the highway excelerating to move past a semi. My gas pedal got stuck to the floor. It was at no fault of a floor mat. I tried to pull it up, push it down., use cruise control nothing un stuck it. This all with a crying baby and 2 toddlers in the car. Surrounded by semis. Luckily the breaks worked and I was able to bring the vehicle to the side of the rd. After putting on hazards and leaving my foot on the break I pulled the emergency break put the car in park and turned off the ignition. The pedal stayed stuck. |
| Category | Engine |
| Date | Jul 23, 2018 |
| State | TX |
| Description | The engine will randomly shut off when in park mode due the auto-stop start feature not disengaging correctly. Ford has not been able to reproduce the problem and doesn't have a solution. |
| Category | Vehicle Speed Control |
| Date | Jul 19, 2018 |
| State | PA |
| Description | My 2018 ford ecosport auto shutoff/restart feature malfunctioned causing me to crash into another car. Ford has not inspected my car as of yet but they have declined my request for a loaner car citing that they have determined that the accident was not due to mechanical malfunction. Furthermore the parts that my mechanic needs in order to fix the car are on backorder with no eta provided by ford. Accident was on 4/30/18. Today is 7/19/18. My complaint is that the car malfunctioned and ford will not assist with further investigation, nor will they provide needed parts in a timely manner. |
| Category | Unknown Or Other |
| Date | Jul 11, 2018 |
| State | FL |
| Description | Sunroof shattered. I went to open my sunroof as I was pulling out of the driveway and noticed that my inside cover was wet. I looked up and saw that the glass was shattered. The car had been parked from 7/7-10/2018 in the driveway. |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I’ve owned and driven my 2018 ford EcoSport since Jan of 2019 when I purchased the last close out off the dealership floor. Now this car has never left me stranded knock on wood but there has been a host of defaults and I’m thinking I’m going to trade it in at 100,000 at most.
Deferential sensor goes off for no reason- there is a service bulletin out but it only resets it for a few weeks and it comes back. Known Ford Issue
Flex pipe welds fail under 100,000 miles. You have to replace the whole catalytic converter if you take it in. Known Ford issue.
Things you should know if you buy this car
No spare tire (but a jack set, go figure)
Parts are hard to find, you have to order online yourself if you don’t want to wait 1-2 weeks.
Kids car seats dont fit well.
Its really low to the ground for a suv and you will have subsequent problems because of that.
My 2018 Ford EcoSport moter went out in 2021 and was under warranty at 45k miles. I was 3 hours from home headed to my daughter’s father funeral. I will only drive in the city. If you can purchase an extended warranty I advise you. There we’re no reviews when I made the purchase because I would not have purchased this car. I don’t recommend it to anyone.
I have a 2018 ford eco sport. I have had battery problems after dealership told us it was the battery and bought a new one. It died again took it back to find out it was a wire not connected correctly. That was $600. Now every time I put gas in the car I have to push on the sting loaded flap three time to make sure it seals. If not with in a day I’ll get a notification. Also I can’t get the ford pass to auto start my car to work. It’s not in sync and have to take to dealership for updates.
Bought a Ford EcoSport 2018 with 5500 miles on it even got a carfax that stated everthing looked good no accidents and no flood damage. Took it for a drive on the interstate and the engine light and the wrench light came on took it back to who I purchased it from and stated everything looked fine. There was no warrantity so I took it home. In no less than two month the engini started to rev and and lost power, so I took it to the Ford dealership and they told me they couldnt do anything until the wrench light came on and stay on, drove it until the low oil pressure light came on and than it just died. I had it to aleast four places to be fixed to no avail, they couldn’t or wouldnt replace the trubo and now it to late. Had it towed home.
I bought Certified preowned 2018 Ford Ecosport SE Turbo Have not had any problems until 7/14/2022 when i was on my way to Alabama from West Virginia to my Sister-laws Funeral about 6 1/2 hours in my low oil pressure light came on and them my Motor blew. the has always been serviced on time never driven hard it had 75,500 miles on it so it is out of warranty and i sill owe for it.called Ford they was not help what so ever
I have a 2020 EcoSport and even at 10,000 miles we have had key fob issues which appear to be just communication issues due to quality of keyless entry system. Also we have had Sync 3 go blank and reboot while driving. Clunks from rear, and the awful fuel mileages for a small SUV. I can also feel vibrations from drive train which I have read this is another known issue. I can only imagine what waits down the road in problems at higher mileage. Why is it that Ford says octane required is 91 in other places but 87 here and only recommends 91. Is Ford afraid to say their engines really need more octane. I know my EcoSport loses power big time in Summer.
Reading these post have made me cry. My car has really made me depressed during COVID. 07/02/2021 my ecosport(60k miles) stopped while I was in the middle of returning home from a road trip. I had to let it coast onto the shoulder and I was 170 miles from home. I had to get it towed to the ford dealership($360). I went back and forth with ford on Twitter, Facebook and calling making complaints. My car is out of warranty and they told me the engine and turbo needed to be replaced. All my maintenance have been with ford. So Ford customer service John Ashley was my case manager and she was able to get ford to assist to pay some of the $5800 engine that ford offered me. I had to give $2000 for the engine and turbo. The engine was on back order and I didn’t get my car back until 10/28/2021 Now today 4/22/22- I stopped to top the car off at the gas station and the car would not start. And I waited 30 mins and restarted the car. Then it just drove weird. Later that evening I was in mid drive and a notification popped up on the dashboard ready “put the car in P and restart” so I stopped and did it and the car didn’t restart. It would not turn over. Im exhausted.
I will never get another ford ever.
The wife and I bought a 2018 EcoSport 2.0 when it first came out on the American market. Its been a nightmare to say the least. First it miss fires and sputters when its cold. Radio keeps resetting itself to am every time you shut it off. Many times it doesn’t restart after auto stop shuts car off at a stop. Door only unlocks half the time with the no fob entry. Have to use key fob. Those are the Minor issues, now for the major ones. At 32,000 miles passenger side wheel bearing failed along with intermediate trans axle carrier bearing. Then at 60,000 miles the exhaust rusted threw at the converter assembly. Ford used a piece of flex pipe in manufacturing. This pipe can’t be replaced, the entire assembly needs replaced at a parts cost of almost $600 without labor charges. Next drivers side wheel bearing failed at 67,000 miles on it. At 68,000 miles passenger side wheel bearing failed with the intermediate trans axle bearing again. This time it took two weeks to receive part and only place to get this part and all the others is at the dealership. Even the transmission fluid is special only available at the dealership. Only two items i can get at the auto parts store are spark plugs and brake pads. Even have to go to the dealership for an air filter. Ford will not compensate in any way for these issues. Im sick with all the issues with this vehicle. Still have 2 years of payment and fear soon I fear it will critically fail rendering it undrivable but ill still have to make payments on a poorly designed and built automobile. 3rd troubled vehicle in a row we have purchased from ford. Ill never buy another.
My friend’s 2018 Ford EcoSport (Canada) went dead at the end of the summer. Doors locked, no lights no key FOB action, no sound. It has 43,000 kms (25,000 miles) on it. The battery was tested and found to be defective. The battery was replaced and again the same issue occurred, even though the car had not been sitting for more than a few days. The car was towed to a local mechanic who says there are 11 onboard computers and isolating the cause is problematic. Ka-ching, ka-ching! I agree the car should have been towed back to a Ford dealer, but my friend lives on a farm and that seemed like an impossible task.
I too have a 2018 ecosport that dropped the oil pump as well. It is in the shop getting a new engine replacement. I did purchase the premium extended warranty but this oil pump problem is a serious issue that ford is aware of.
My 2020 Ecosport uses a little oil between changes. It has the 2.0 liter non turbo engine. What concerns me is this Start-Stop technology which shuts off the engine while stopped. Seems from a perspective of engine wear this would not be very good for an engine as it loses oil pressure when engine is off. The trade off for a small fuel conservation seems poorly thought out. At least I can override which I have taught myself to remember to disengage. I have read other complaints about this technology not working correctly and causing stalls, and other issues.
In April of 2021 I purchased a 2018 Ford eco sport with 53,700 miles on it. In August my low oil pressure warning came on and I lost most of the power. I had to have it towed. It now has 60,300 miles on it and the Ford mechanic diagnosed it needing a new engine AND the turbo replaced. I am very upset due to this happening right after my warranty has went out.
With the problems being known, can i sue or demand a different vehicle? I never knew the problems this vehicle had wheni piurchased it.
I have a 2018 ecosport. 46,000 miles. It’s been ok but then the oil pressure light went on and it lost power. I coasted off the road and got it towed to the dealership. They told me that Ford knows there is an engine problem 2016-july of 2019 models. Said they will put a new engine in it but won’t give me a loaner. Going to take 1-2 months. Not sure why I have to pay for their mistake. Not sure why I didn’t get a recall notice. Am very sure I will never buy another ford
I purchased a Certified Preowned Ford Ecosport 2018 with 37,500 miles on it on 5/7/21. On 5/14/21, my warning light came on that I had low oil pressure and the motor started to knock and lose power. I let off the accelerator and coasted as far as I could until I had to give it a bit more gas. The knocking and warning started again. I called Roadside Assistance and had them tow me to the nearest dealership where the car currently sits awaiting diagnosis. My car sits 75 miles from my home and I have no loaner car. I asked the dealership where the car was left as well as the dealership that I bought the car from.
I am writing about this as documentation of what is going on. I haven’t even made my first car payment yet and here I sit without any vehicle to drive. I did purchase a bumper-to-bumper warranty on the car that is supposed to include the loaner car should something happen.
If anyone has had this same type of issue with their Ecosport, I would like to hear about it.
I bought a 2nd hand 2015 Ford Escape with 60.000 miles on it after a year and half the transmission gave up I was on a freeway and I lost engine power. good thing I was in fast lane then Swerve to the left right away. I have no idea that escape had problems like that. The next day I brought it to Ford and they run diagnostics and told me it’s the transmission their asking for rebuilt for 3 weeks 5k. It’s has 160k miles now they have told me to. Trade it in. I trade the 2018 eco sport almost brand new it was a manager service car. So I still owe Ford 10k on my escape they added it in to eco sport now I’m feeling that this car will not hold my travel every day 62 miles back and forth to my work. I was thinking they were robbing me even though both cars are casa maintained the escape has new battery and tires on it when it had the transmission problem. Anyone who can help me with this maybe it’s their cars fault that it’s not holding to manufacturers Quality. Substandard parts or workmanship
I bought my other half a 2018 Ford ecosport titanium and it has had Hill assist failures four-wheel drive failures and battery failures and I have a newborn son that I am afraid to have in the vehicle! I had spoken to Ford and they tell me the car is fixed then suddenly I get another warning through Ford pass but Ford does not seem to know how to fix their own vehicles! The car has been back three times and only has 7,500 mi on it and it is already starting to have electronical component issues. It has stalled out quite a few times when I was stopped at a red light in the auto start stop does not work properly but Ford has done nothing and they keep telling me they can’t find a problem with the car! The check engine light has come on a few times and they had problems clearing the code in the computer so they tell me the car is fixed again now because they had to change the battery out so what is my next step?
I am leasing a 2018 Ecosport SE. 2nd time in two weeks it’s unable to start. Had to have it towed twice to St Petersburg Autonation where they are trying to tell me it’s the battery. Both tow truck drivers said it’s not the battery, even when we called to get an update, the dealer said they had no idea and it could be the connection. Then told us to take the car and if it happens again, they will deal with it. It happened again, now what?
Not real happy with my 2018 EcoSport either. Little things go wrong-the techs. @ the dealer kept saying- “Oh you don’t need that”! Vehicle is STILL registered to Ford even though I have requested via person/email to please put it in my name UNLESS Ford would like to take over my payments. Owner of the dealerships here in PA. has not responded. I miss my Grand Marquis.
I purchased a 2018 Ford Ecosport on September 31, 2019 after my Ford Fusion was totaled by someone else. I loved the car. On Dec 14, 2019, I was driving on the highway about 60 mph when the car stalled and lights started flashing. My check engine light came up saying see manual. At that time, the car started decelerating speed on its own like it was dying out. I immediately pulled over and had to have the car towed. Ford in Anderson, SC finally called me after a few days went by and stated that my motor was blown and that’s why it said low oil pressure. They kept my car for 2 months. When I finally went to pick it up, they stated that they had gotten a new motor in and put it in the car and tested it and they could tell that it was also, a bad motor. So, they ordered a 2nd motor. That one seemed to be working fine. So, I picked my car up on Feb 14, 2020. The next night, Feb 15, 2020 I was driving my car on the highway again when the lights once again started flashing and it decelerated in speed again. This time the car completely cut off by itself in the middle of the highway. I managed to get the car started and get up the exit ramp to a red light. At the light it cut off again. I got it to crank back up, luckily I was only a few blocks from home so, I made it home and immediately called Ford the next morning and had them tow it back. They called a few days later and stated that it was my turbo. They replaced that and I got my car back about a 2-3 weeks later. Three weeks ago, I was taking my baby to daycare and on the way at a red light the car completely cut off again. I got it to start and made it to my baby’s daycare and had to call my dad to help me get home. I just got my car back this past Sat after 3 weeks. They claimed that it was a valve and this was the issue all along with the car. I don’t trust anything they are telling me. Each time these issues have happened, my baby has been in the car. This is completely unsafe. Someone could easily hit me in the back and it severely injure myself or my daughter. I have attempted to get them to buy my car back and that stated that the issues didn’t fall under lemon law because it was not the same issue 3 times and/or it didn’t happened within the 1st 12,000 miles. This is ridiculous. I pray that nothing else happens. I really want to get out of this car. I feel like they should either buy my car back or let me trade and eat most if not all of my negative equity since I had such a terrible experience with this car. If anyone has had this issue or can help me, please let me know! Thanks!
My mother-in-law purchase this vehicle and my concern is is that she puts very few miles on it. We have had no problems yet but after reading the article, the warranty is going to be long gone. Will we still have records? Or should we trade it in now.
I purchased a 2018 Ford Ecosport. This car has been a headache since purchase. Transmission fault/Loss of pressure, Hill assist failure and today the engine light came on saying service engine. Ford keeps giving me the run around and has been since before Thanksgiving. Horrible
I recently bought a new 2018 Ford EcoSport. The SUV was bought off the showroom floor and instantly had a strange grinding noise. I took it back and was ensure that this was normal because it sat. It did not go away, it came back. I took it to the dealership and the techs “fixed” it. Not even a week after picking it back up, it again it came back. This time worse than ever and included a pulling to one side. I had my son in the car and thought I was going to die trying to get back home safe. I brought it back for the 3rd time and started to yell.
This last time I was promised it was fixed again. Now the grinding noise is starting to come back. This will be my 4th time taking the car back for repairs on the same thing. I have owned the car for 45 days and it has 918 miles on it. Most not driven by myself but the dealership.
I bought a brand new 2018 ford ecosport with 9 miles on it. After my first oil change at the dealership my service engine light came on. I took it to the dealership to correct the problem because my brand new car wont pass marta. They got the service engine light off for one day it came back on. I took it back a 2nd time the dealership had it for a week they said it was fixed. The light still came back on so I still cant pass marta. Im taking it back for a 3rd time much to my frustration as it is so hard to afford my bills when im constantly paying to uber back and forth to work. I really want a replacement vehicle from ford. Can you help?