Uptain Group is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Uptain Group is a debt collections agency based in Huntsville, Alabama. It appears as though there are a variety of different complaints against Uptain Group alleging violations of the Fair Debt Collection Practices Act (FDCPA) including falsifying credit reports, incessantly harassing debtors, and failing to produce documentation of debt. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Uptain Group can be considered a legitimate collections company due to the fact that it has been in business for 28 years. Therefore, it is unwise to ignore the need to resolve your debt and write off Uptain Group as a scam. Uptain Group was started on January 1st, 1993. The collections business has not been accredited by the Better Business Bureau, but it has received an “A+” rating from the BBB. According to the Uptain Group website, “From day one, Uptain Group, Inc.’s methodology has been to hold the patient in high regard while determining the patients’ ability to meet their financial obligations.”. Many complainants feel as though Uptain Group has not practiced this so-called “methodology”
In regard to the collection company’s qualifications, Uptain Group is a member of ACA International as well as HFMA and MGMA. Uptain Group also leaves a message to clients on their website, writing, “At The Uptain Group we are fully committed to compliance. The Compliance Program governs operations and mandates that our processes, systems and people practices conform to established, accepted standards. Our standards adhere to all up-to-date compliance measures, HIPAA, HITEC, FDCPA, and ACA’s best practice in third party collections. They are routinely evaluated to ensure compliance with state and federal laws and regulations.”
According to many complaints on the BBB, Uptain Group may have violated the FDCPA many time. Lastly, According to dnb.com, Uptain Group has a total of 117 employees and earns $7.23 million in sales. Uptain Group is also lead by Joseph W. Uptain.
Uptain Group cites on its website that the company specializes in medical collections. Though this should be the type of debt which Uptain Group may have contacted you about, it is still wisest to confirm which debt is specifically owed and to whom when inquiring about your debt. Due to the outsourcing of debt, inquiring as soon as possible is the smartest move to make because one collection account can turn into many reporting on your credit file if the debt is not dealt with.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. Lemberg Law received an A+ rating from the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
Uptain Group has received a number of complaints across the internet, including BBB.org. While BBB.org rated the company with an “A+”, Uptain Group has still received a 5 complaints closed in the last 3 years and 3 complaints closed in the last 12 months on the BBB website, as well as one, 1 star customer review. A majority of these complaints included complaints about false credit reporting, frequent harassment, and lack of documentation provided by the company. Uptain Group has spent time responding to these complaints, however, the reoccurrence of similar complaints and issues has done damage to Uptain Group’s reputation within the collections world. On top of the BBB.org complaints, Uptain Group has also received 4 reviews on Google Reviews, amounting to a 1.3 star review overall. More seriously, Uptain Group could have also been a part of a variety of lawsuits, sanctions, and penalties according to Public Access to Court Electronic Records (“PACER”), which reports all federal complaints within the U.S. federal system’s docket.
While Uptain Group is not able to make empty threats to sue you or garnish your wages because it is illegal, it is not uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. Uptain Group would likely choose not to sue you for a debt you may not owe or they cannot verify, but if they are able to do so it is best to stay on top of this discrepancy and gain access to an attorney. It is the wisest option to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint:
According to a complainant, A representative for Uptain Group called their cell and their home phone repeatedly after they were advised to contact the complainant’s attorney. Each time after Uptain Group calls, they claim that they are “unaware of the attorney”. This collections agency continues to call and harass the complainant’s wife and himself through both of their cell phones and their home phone even though, “They have been told on multiple occasions to contact the attorney’s office”, as the information on the attorney’s name and the attorney’s phone number have been given to the collections company. Additionally, the complainant explains that recently their wife spoke to a woman named Vonda who denied knowing about the attorney but proceeded to throw out an unmentioned term to her regarding the attorney. The complainant would like this harassment to cease as it is against the FDCPA.
If you find yourself allegedly indebted to Uptain Group, it is important that you learn to protect yourself by understanding your rights when it comes to collections companies. This protection can be achieved by familiarizing yourself with the Fair Debt Collection Practices Act, which outlines a person’s protections against the abuses and misconduct of collection agencies. You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. In addition to your rights under the FDCPA, do not forget that you also have additional rights to protect yourself from fraudulent practices under the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes, you can sue. If you would like to be able to recover your damages and protect yourself as an individual, you ideally should. The correct action to take when your FDCPA rights are breached is to sue. Federal laws protect citizens like you from these fraudulent practices. You should choose to award yourself the ability to defend your rights and receive compensation by suing if you feel as though these rights have been violated. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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