Jzanus, Ltd. is a third-party collection agency based in New York that specializes in collecting delinquent healthcare bills. Jzanus has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), such as failing to verify debts and attempting to collect debts not owed. If Jzanus has contacted you about past due financial obligations, make you understand your rights before you respond.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB),Jzanus, Ltd.was founded in1986. The BBBestablished a profile page for Jzanus in 2002.The BBB lists Jzanus as a collection agency and billing service. Buzzfile estimates Jzanus’s annual revenue at $11.6 million and the size of its headquarters staff at 110 employees.
According to its website, Jzanus “is a New York-based healthcare consulting company with a large presence in the New York marketplace.” Jzanus“has been a premier provider of revenue cycle management and health care technology services for over 32 years.” Jzanus has “partnered with some of the most prestigious health care systems in the greater New York area to assist in achieving their business goals.”
Jzanus accepts delinquent debts from “many of the largest and most prestigious hospital systems in the state.” In addition, they provide“services to community hospitals, hospital-based physician organizations, free-standing Ambulatory Surgery Centers (ASC), Physical Therapy (PT) networks, and long-term care facilities.”
Jzanus’s debt collection staff offers several different categories of “revenue cycle services.” Their Accounts Receivable (AR) Liquidation division uses a “comprehensive knowledge of the revenue cycle process… to carefully develop a receivables liquidation strategy that meets short- and long-term business goals.” Their Revenue Cycle Outsourcing division “uses a collaborative services approach for delivering long-term, sustainable results to clients’ bottom line.” The Medicaid Eligibility division “helps…clients determine Medicaid eligibility for their patients… and recover revenue lost due to uncompensated care.” The Clinical Appeals Services division “provides a variety of medical necessity and appeal support services aimed at helping hospitals optimize their compliance and ensure accurate reimbursement.” The Denial Management division helps“optimize the management of insurance claim … denials through the use of… proprietary technology and workflow processes.” Jzanus’s Interim Management services provide “effective interim leadership for managing a hospital’s revenue operations.” Their Self Pay division provides advocacy services for “uninsured patient accounts, which represent one of the fastest growing payer segments of hospitals’ receivables.” Jzanus also offers many proprietary accounting and management software applications.
The Jzanus website is entirely client-facing. There is no information about their regulatory compliance polices, and there are no links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 4 complaints against Jzanus in the past three years, none of them closed in the previous 12 months. All of those complaints alleged problems with billing and collections. As of May 2015, the Consumer Financial Protection Bureau (CFPB) has closed 2 complaints against Jzanus. Justia lists at least 3 cases of civil litigation involving Jzanus.
Jzanus, Ltd.
1230 Hempstead Turnpike
Franklin Square, NY 11010
Telephone:(516) 326-0808
Website: https://www.jzanus.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Jzanus would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Complaints
Complaints against Jzanus cite problems resulting from disputes about the validity of debts and the accuracy of billing and accounting practices. In August 2016, a complainant stated that he had received a collection letter from Jzanus regarding a medical bill from a local medical center requesting a payment of $400.00. The complainant contacted Jzanus and spoke to a representative, who allegedly told him “to send her all his medical bills,” so that she could “speak with someone from the financial department on his behalf.” The complainant said that he “really doesn’t understand why this collection company is writing to him; they need to contact the hospital” to obtain payment. The complainant requested that Jzanus open an “investigation on this matter.” He also said the collection activity is “stressing him out,” and that he “cannot afford to keep going to the hospital for stress and chest pain.” He said that “this harassment needs to stop,” and that he is unemployed.He requested that Jzanus “remove his name from their mailing list… and from their company” database and to contact the financial aid representative at the medical facility if they want any further information about bill payment. The complainant requested that Jzanus cease and desist all further communication. In response, Jzanus stated that the account had been “placed on hold pending the review of the Financial Aid Application.” They also stated that the “patient will not receive any letters from” Jzanus.
In July 2016, a complainant stated that he had undergone medical treatment with a date of service in January 2014. He said he had “never received any correspondence from the hospital concerning this outstanding bill,” but that in January 2016, Jzanus had sent a collection letter requesting over $500.00. The complainant said he had “all the correspondence relating to this charge,” but in May 2016, he received another collection notice from Jzanus. According tothe complainant, the issue in dispute was that if the hospital was not paid by his insurance company, Jzanus should not be contacting him for their failure to pay. Regardless, when the Jzanus representative contacted his home regarding the outstanding medical bill, he spoke to the complainant’s wife using a “very arrogant” tone and leaving no room for discussion or debate. In response, Jzanus stated that they had sent two collection letters and placed a phone call but had not spoken with the complainant prior to receiving the complaint. They stated “that there was an issue with the insurance payment on this account…It was not posted until December 2015,” and the “consumer had a liability after this payment,” which was “the cause of the delayed billing.” Jzanus also stated that their client had “mailed 3 statements prior to referring the account…in addition to multiple attempts to reach the patient by phone.” The complainant rejected the attempted resolution, claiming he had not received anything until 2 years after treatment and believed that Jzanus and their client were trying to force him to pay for their mistake.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“I have to admit, I was not sure of y’all initially but you proved me wrong. You not only got the calls to stop but you have the company to dismiss the accounts once and for all! It had been more than I anticipated.”
“Prior to contacting you, we had tried repeatedly to handle this matter without threatening litigation. In the end, not only were they unapologetic, but they were dismissive – even of an attorney friend who called on our behalf. Sincerest thanks for resolving this matter for us!”
“Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“Thank you and your team at Lemberg Law for the exceptional work you did on my behalf. I have never experienced the level of care, professionalism, timeliness in follow-through, and monetary compensation obtained through your firm.”
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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