Automated Accounts is a debt collection firm which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Automated Accounts is a debt collection business based in Spokane, Washington. It appears as though there are a variety of different complaints against Automated Accounts alleging violations of the Fair Debt Collection Practices Act (FDCPA) such as harassing and threatening consumers, and failing to effectively communicate with consumers. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Automated Accounts has been in the collections business for an impressive 31 years. On top of this lengthy experience, Automated Accounts has also received an “A+” rating from the Better Business Bureau and accreditation form the BBB. These extensive years of experience, the glowing rating from the BBB, and the company’s accreditation awards consumers with the knowledge that Automated Accounts is not a scam.
Automated Accounts was established on October 1st, 1989 and was incorporated on July 20th, 1989. Additionally, this collections company cites on their website that they hold a variety of affiliations and accreditations such as, BBB Accreditation, the American Association of Healthcare Administrative Management, ACA International, Northwest Credit Union, PCI DSS Validated, and DAKCS . Many complainants feel as though this collections company may not deserve these affiliations and accreditations based off of their unethical collections practices. Lastly, According to dnb.com the company has an employee base of 30 and sales of $2.76 million. The leadership of the collections company is headed by President Scott Millsap, Principal Keryn Millsap, and Vice President Donald L. Tuttle.
Remember that while it is important that you do not ignore the need to resolve your alleged debt with Automated Accounts, as this could potentially harm your credit and ability to take out future loans, be wary of any suspicious activity where the company could potentially be violating the FDCPA. With that being said, remember that the debt which you may have been contacted about is real, and needs to be dealt with.
Automated Accounts does not explain whether they specialize in a specific area of collections or collect for specific businesses on their website. Because of this lack of information, it is very important that as a consumer you confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. Automated Accounts does note that their company provides a variety of services which include account injury, inventory, custom queries, client reports, client statistics, account placement, file upload, and pending accounts.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
There are a handful of reviews and complaints currently posted about Automated Accounts across the internet. On the BBB, Automated Accounts received 1 complaint closed in the last 3 years, and one customer review. Additionally, on Google Reviews the collections company has accumulated 34 reviews amounting to a 2.3 star review overall. Automated Accounts has also received 1 review on WalletHub, which awarded the company 1 star. These reviews mainly noted that Automated Account was allegedly threatening consumers and treating consumers with extreme disrespect. The collections company could have also been a part of more lawsuits, sanctions, and penalties. Take a look at the Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.
Collections companies cannot make empty threats to sue you or garnish because it is illegal. For most cases, collections companies will likely choose not to sue if they cannot verify your debt or you may not owe said debt. Nevertheless, Automated Accounts can still summon debtors to court and garnish wages after a default judgement. If you believe that Automated Accounts may have violated the FDCPA, hire legal aid to resolve the discrepancy. It is wisest to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector.
A complainant explains that they were turned over to collections by Spokane Foot Clinic. The collection, dealt with by Automated Accounts, was handled very poorly. The complainant explains that after they took in all of their receipts of the payment, which was verified from their insurance, they found that the collections company was trying to force the complainant to pay the fee, 3 separate times. On top of this issue, the complainant explains that no one from the collections company would call them back and it seems that they, “keep paying as the provider billed different amounts 3 times for the same procedure”. According to the complainants’ insurance, they, “should not owe interest upon these totals”. The complainant is now dealing with an additional invalidated debt and claims that this collections company is again refusing to call them back and will not allow the complainant to speak to anyone within the company aside from the front desk, making it incredibly hard to fix this discrepancy.
The Fair Debt Collection Practices Act protects citizens like you against the abuses and misconduct of collection agencies. If you find that you have become a victim of illegal collections practices, read up on your FDCPA rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes you are able to sue Automated Accounts. If you feel as though your FDCPA rights have been breached, suing is the best course of resolution. In order to recover your damages and protect yourself as an individual, you should sue and utilize the Federal laws that protect citizens like you from these fraudulent practices. Award yourself the power to defend your rights and protect your assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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“They settled my case so fast. No more harassing calls from them bothersome credit card companies. it was a everyday thing 2 to 4 calls a day. I can have peace now. Thank you for all your help.”
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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