American Management Services Inc or AMS is a third-party collection agency based in Utah. AMS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and attempting to collect debts not owed.If you have been contacted by American Management Services, make sure you understand your rights before responding.
The harassing company pays our fees.
They’re legit. According to the BBB, American Management Services, Inc. is a legitimate collection agency, founded in 1994 and incorporated in 1999. The BBB established AMS’ profile page in 1997. Buzzfile estimates American Management Services’ annual revenue at $740,000 and the size of its headquarters staff at 8 employees.
According to its website, AMS is “a fast growing agency…with services geared to get money collected quickly with a professional approach.” AMS states that its mission is “to see to it that… they are successful in complementing the credit departments of all…clients.” AMA operates “under the guidelines of the American Collectors Association International …and takes great care in the hiring of personnel to assure that professionalism is maintained on all levels.”
As a full-service third-party collection agency, AMS offers a range of debt collection services. AMS’s delinquent account recovery division “will collect…non-paying accounts.” Their accounts receivable management division acts as an extension of the client’s business office. AMS also collects on all forms of NSF checks. AMS’s skip tracing division “utilizes the debtor’s credit and history information as well as various other…tools.” AMS’s legal division “will sue on… the client’s behalf and pay all the court costs and attorney fees.” Finally, their credit reporting division “will report any debtor to the credit bureau as provided by law.”
American Management Services collects delinquent accounts and manages the accounts receivable from many types of businesses and industries, including automotive lenders; household and utility service providers such as pest control companies; government agencies; property management companies; and medical and healthcare providers.
AMS “utilizes every collection tool legally available following the policies of American Collectors Association and the Fair Debt Collections Practices Act.” Their “What You Should Know” page contains helpful information for clients. However, their website does not include a consumer resources page with links and references to laws and enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 1 complaint against American Management Services in the past three years. The complaint alleged problems with billing and collections. The Consumer Financial Protection Bureau (CFPB) has not reported any closed complaints against AMS. Justia lists at least 8 cases of civil litigation involving AMS.
American Management Services, Inc.
PO Box 910431
321 N. Mall Dr., Building C, Suite 102
St. George, UT 84791
Telephone: (435) 688-8443
Website: http://www.amssg.net/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely AMS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases
In October 2016, a complainant indicated she had vacated a townhome after 7 years of residency. She had given 30 days’ notice, and the receptionist at the property management company let her know that returning the deposit money may take up to 8 weeks. In addition, because she had “submitted the copy of carpet cleaning service,” she was assured that she would not be charged anything additional for that service. After 8 weeks, she had not heard from the property manager, but due to a death in her family, she had to leave the country prior to contacting them. While away, she was available via email and cellular phone, but they did not attempt to contact her. When she returned, she received a notice from American Management Services demanding payment for $1,087 for “house cleaning, repainting the house, and a new microwave.” After contacting AMS, she sent a dispute letter with pictures and documentation to support her claim. Although AMS promised to get back to her, they never responded. She tried to contact them again, and the representative she spoke with “refused to help” her and claimed that the client had tried to contact her several times, but that she had never responded. The complainant requested documentation of the contact attempts; the representative indicated he would send information about a settlement offer; but the complainant indicated she had never received any information about either. Subsequently, the charges were reported as a delinquency on her credit report.
In response, AMS disputed all the complainant’s claims. They indicated that her timeline of events was inaccurate, and that the complainant notified them she would be leaving the country on the same day AMS’s client indicated the additional documentation to support their claim was ready. AMS indicated that on her return, she contacted AMS and they told her they had the information supporting the validity of the claim ready for her to review. AMS indicated that the complainant failed to appear in their office to examine the documentation. They also indicated that the complainant was very aggressive in her telephone conversations, and that AMS had waited a sufficient amount of time before deciding to report the items as a delinquency on her credit report.
Both the complainant and AMS referred the complaint to their respective attorneys for resolution.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes. If you want to enforce your rights, or recover money for violations — you need to sue. Federal laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
“As we discussed on the phone earlier today, this settlement is perfectly okay to me. I need to thank you and all of your cohorts at Lemberg Law to get a project handled so professionally. Please allow Amy, the first person who contacted me from Lemberg, know how much I appreciate her efforts, kindness, and professionalism.”
“I won’t be afraid to contact you or recommend your services to others for applicable legal issues. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. I’m most grateful. I can not say thank you enough!”
“I received outstanding professionalism from the own staff. I had a horrible experience when trying to solve a debt. 1 debt collector associate said she would speak to the prosecutor’s office and another representative told me that when I called the office back he would call the police and have me arrested. I had been insulted, mocked, and threatened, and feared that the police would appear at my door any given moment.”
“I just wanted to let you know we received the check from your office on now and I wanted to take some time to inform you that we really appreciate all of your efforts in this matter.”
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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Almost every day I get a robo call from “AMS Corp” where a female voice gets just through identifying AMS and then the call cuts off with a beep, beep, beep that continues until I hang up. I do NOT owe any money to anyone and I find it irritating to not even have recourse to talk to someone to find out WHY they keep calling my number. I’ve had this phone number for more than 20 years, so I don’t think it’s a holdover from a previous user of the number. I did experience a couple of unsuccessful attempts by people to open credit card accounts in my name — my credit bureau records are frozen — but this problem with AMS robo calls predate those attempts anyway.
AMS took a $4.95 payment out of my bank account pretending to be someone within whom my husband thought he was getting info. After charging the $4.95 the man just hung up on my husband. He teied calling back and ‘they knew nothing’ when he talked to someone. So we let ot go, it was only $4.95, the next day they charged my account $59.95. i took all my money except for $4. out of account, but i still get text msg from the account. And every night there is a msg saying AMS sent authorization for $59.95 which was declined.. thank god i took my money out.