Account Resolution Team, Inc is a debt collection agency which appears to have received a large amount of complaints alleging violations of the Fair Debt Collection Practices Act. Find out who they are, why they might be calling, and how you can stop them.
Account Resolution Team is a debt collections agency based in Morristown, Tennessee. It appears as though there are a variety of different complaints against Account Resolution Team alleging violations of the Fair Debt Collection Practices Act (FDCPA) including failing to remove paid off credit from reports, harassing consumers, and demanding payments for invalidated debt. If you have been contacted by this debt collector, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. Account Resolution Team has been in the collections business for 59 years, which is an impressive period of time. Because of this experience in collections, ignoring the need to resolve your alleged debt with Account Resolution Team would be unwise. Do not choose to leave your debt unresolved because Account Resolution Team is not a scam. In respect to the company’s timeline, Account Resolution Team was started on January 1st, 1962, and was incorporated 44 years later on January 1st, 2006. The collections business has not been accredited by the Better Business Bureau, however it has received an A+” rating from the BBB. According to the Account Resolution Team website, the company claims that, “For almost 60 years, Account Resolution Team has helped countless companies restore order to their revenue stream and financial records. We understand the nuances of doing business in our specialized industry, because we live and work in the same, tight-knit communities our clients do“. This collections business feels as though they are a very well established and professional business, others may disagree.
In regard to the collection company’s size, according to dnb.com the company has an employee base of 7 people and a revenue of $94,459. The company specializes in a multitude of services including outsourcing and accounts receivable, customized collection services, prefab letter services, traditional debt recovery and settlement, and “additional services”. The leadership of their collections business is headed by Principal Robin Jarnigan.
Account Resolution Team does not specify which area of collections they practice within. Their main focus is, “managing the reimbursement timeline from start to finish, and only charging when we successfully collect”, according to the company’s Facebook page. This message is also repeated on the collection company’s Linked In page. Due to the fact that the Account Resolution Team allegedly has diversified experience within collections, it is best to confirm with the collections company about what debt is specifically owed and to whom. Inquiring as soon as possible is the smartest move to make, and if you feel as though this company has breached their FDCPA rights be sure to contact an attorney to help you file a lawsuit. Account Resolution Team explains that their services are meant to aid companies that may have experienced profit loss in regaining their accounts receivable. They claim to have experience within “improving” cash flow, and write to potential clients that they will negotiate the best possible outcome whether it is, “an extended timeline or a reduced balance”. Overall, Account Resolution Team works to collect on delinquent accounts for companies that need aid in the debt collection area of their business. Be sure to clarify where your debt is coming from and read up on your FDCPA rights when you are contacted by this collections agency.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
Account Resolution Team has received a number of complaints across the internet, including the well established, BBB.org. While the company has received an “A+” rating from the BBB, there are still a number of complaints posted on the webpage for Account Resolution Team. Account Resolution Team has received 3 complaints closed in last 3 years and 2 complaints closed in last 12 months on the BBB website. After researching these complaints, it is easy to see that Account Resolution Team attempts to refute these complaints and negative reviews by reviewing complainants statements, however, the reoccurrence of these complaints has surely damaged Account Resolution Team’s reputation within the field of collections. On top of these negative reviews and complaints on the BBB, there were additional reviews of Account Resolution Team on Google Reviews andBirdEye. In total there were 16 Google Reviews, amounting to a total 2.5 star review, and 14 BirdEye reviews, which awarded Account Resolution Team another overall 2.5 star review. More seriously. Account Resolution Team could have also been a part of a variety of lawsuits, sanctions, and penalties. Take a look at the Public Access to Court Electronic Records (“PACER”) which reports all federal complaints within the U.S. federal system’s docket to find out.
It is illegal for a collections company to make empty threats to sue you or garnish your wages. Account Resolution Team would most likely choose not to sue if they cannot verify your debt or you may not owe said debt. In other circumstances where this is not the case, it is not uncommon for debt collection agencies to summon debtors to court and garnish wages after a default judgement. If you find yourself in a similar situation, the wisest option would be to contact an attorney preemptively to ensure the safety of your assets and rights. Lemberg Law has helped thousands of consumers fight back against these cases of fraudulent collection practices. Call us today to find out how we can help you resolve this issue.
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Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. You can sue a debt collector. Here is a sample complaint:
A complainant wrote on BBB.org that Account Resolution Team had agreed to delete any and all negative credit reporting for the complainant after the complainant paid their bill in full. After this agreement was made, Account Resolution Team, “refused to place this offer in writing”. It was after this dispute that the complainant contacted Account Resolution Team to ask whether they could pay the bill in dispute in full and have the negative credit report deleted from all three credit reporting agencies, simply reiterating the previous agreement. The representative of Account Resolution Team agreed with the complainant after speaking to his/her manager, and the deal was solidified to delete these reports after the payment was completed. The complainant then asked whether they could receive an email from Account Resolution Team to summarize this agreement for safety purposes in the case that the company failed to delete the accounts. The representative of the collections company claimed that the manager of the company would not put this agreement in writing, and claimed that there was no way to record this transaction. The complainant attempted to argue that an email would be simple and sufficient for the purpose of their agreement. The complainant feels as though the lack of commitment to a written transaction makes this collections company questionable and untrustworthy.
You can protect yourself from unethical collections practices by reading up on your rights when it comes to collections companies. The Fair Debt Collection Practices Act protects citizen like you from the abuses and misconduct of collection agencies. You can find these rights listed on the Federal Trade Commission’s website under, “Debt Collection FAQs”. Do not forget that you also have additional rights other than those listed under the FDCPA. These supplementary rights include those enumerated in the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
Yes, you can sue Account Resolution Team if you feel as though your FDCPA rights have been breached. Ideally, if you would like to be able to recover your damages and protect yourself as an individual, you should sue. Utilize the Federal laws that protect citizens like you from these fraudulent practices. Suing gives individuals the power to defend their rights and protect their assets. Individuals like you can recover damages of up to $1,000, plus attorney fees and court costs.
You may have a case, if…
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“These guys are great! Had an annoying collector bothering not only me, but my family and extended family as well. I got in touch with Lemberg Law and told them what was going on. Shortly after they intervened the calls stopped! I would highly recommended them!!”
“They were quick and responsive. I had a debt collector harassing me over a debt that wasn’t mine. They threatened me with ruining my credit. But these guys got it taken care of!! The debt was removed and I received $750 from the collectors. Thank you!!”
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Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
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