Acclaim Credit Technologies Inc or ACT is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
What is Acclaim Credit Technologies – ACT?Acclaim Credit Technologies Inc or ACT is a third-party collection agency based in California. ACT has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including failure to verify debts and misrepresenting the legal status or amount of a debt. If you have been contacted by
ACT, make sure you understand your rights before taking action.
The harassing company pays our fees.
They’re legit. According to the Better Business Bureau (BBB), Acclaim Credit Technologies, Inc. was founded in 1997 and incorporated in 2000. The BBB established a profile page for ACT in 2000. ACT is listed as a collection agency that uses the alternate business names, Acclaim Credit and Acclaimed Credit Technologies. Buzzfile estimates ACT’s annual revenue at $1.4 million and the size of its headquarters staff at 14 employees.
According to its website, Acclaim Credit Technologies “is a full-service collection and self-pay billing agency specializing in both commercial and consumer accounts.” ACT “offers a variety of collection services to fit… individual client needs.” ACT employs “a highly skilled leadership team and a bilingual staff who have been carefully selected for their experience, professionalism, and excellent customer service.”
Acclaim Credit Technologies provides both commercial and consumer collection services. Their commercial collections division utilizes “capabilities that allow…them to evaluate and research all details of …businesses, as well as locate assets to help…find the best avenue for successful collection.” They also cover all costs of litigation.
Acclaim Credit Technologies consumer collections division “incorporates skip traces to help locate…debtors… by searching for new contact information such as addresses, phone numbers, and places of employment.” ACT is “HIPAA compliant, utilizes state-of-the-art technologies, and… reports accounts to all three major credit reporting agencies – Experian, Equifax, and TransUnion.” They also “file civil litigation actions on balances as small as $500.”
Acclaim Credit Technologies also offers first-party billing services “to make… self-pay collection billing easier.” ACT’s invoicing or full-service billing options include “24/7 secured client portal access; experienced and professional bilingual staff; state-of-the-art technologies”; and are available with no minimum number of assignments and customization to meet the individual needs of clients.
Acclaim Credit Technologies provides collection and billing services for a variety of industries including business-to-business; medical and healthcare; agriculture; education; credit card lenders and financial institutions; government agencies; and judgment recovery. ACT’s website is client facing. Their Resources and FAQ pages offer guidance for clients, but there are no links or references to consumer protection resources, laws, or enforcement agencies.
Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.
The BBB has closed 7 complaints against Acclaim Credit Technologies in the preceding 3 years, with 2 complaints closed in the past 12 months. Complaints are fairly evenly split between those alleging problems with billing and collections and those alleging problems with advertising and sales. The Consumer Financial Protection Bureau (CFPB) has not posted any complaint data about ACT. Justia does not list any cases of civil litigation involving Acclaim Credit Technologies.
Acclaim Credit Technologies, Inc.
227 N. West St.
Visalia, CA 93291-6011
Telephone: (559) 741-7111
Website: http://www.acclaimcredit.com/
It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely Acclaim Credit Technologies would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
Get Free BBB A+ Attorney. Call 475-277-1600 NOW
Unlawful Debt Harassment? Learn the Law & Sue the Collector.
Absolutely. Here are some Sample Cases against Acclaim Credit Technologies, Inc.
Complaints against Acclaim Credit Technologies commonly cite problems resulting from disputes about the accuracy of billing and of information reported to the credit reporting agencies. In September 2017, a complainant indicated that she had sent a debt validation letter to ACT “to dispute 3 medical collections…she observed on…her credit report dating back to January of 2013.” She indicated she had received a “letter stating that …her 30 days to request validation of…her accounts had expired,” and that she should “refer to a letter…ACT sent… her on January 16, 2013.” The complainant indicated she had “never received a letter from…ACT regarding these collection accounts,” and that she “should have the right to dispute these collection accounts that are reflecting poorly on…her credit report.” In response, Acclaim Credit Technologies indicated that they had “prepared a detailed letter of response that will be placed in the mail on September 18, 2017… and that addresses all issues pertaining to her dispute.” In addition, ACT “offered her…further assistance should any additional information become necessary.”
In October 2016, a complainant indicated she received collection notices from Acclaim Credit Technologies for medical bills that had become delinquent “after…her ex-husband failed to make a couple of monthly payments on them.” She indicated that she had set up a payment arrangement with automatic payments. After receiving her tax refund, she called ACT and “stated…she wanted to pay them in full.” A month after paying the stated amount, her “account was debited for a $35 payment.” She contacted ACT and told them there had been an accounting mistake; however, she was assured that the $35 debit would be the last payment. But the following month, she received “another statement stating…she owed another $34.” She called Acclaim Credit Technologies and complained that this had been the second billing error and requested an itemized statement. The complainant went through the same cycle two more times. Prior to having filed her complaint, an ACT representative told her she would mail out an itemized statement and then hung up. In response, ACT indicated they could not provide any detailed explanation because HIPAA legislation required confidentiality; however, they also indicated that they had sent the complainant an itemized statement with “all available information…. including principle balance, interest, all payments and dates of payments that have applied to her accounts, and …copies of invoices that show exactly what she is being billed for.” Acclaim Credit Technologies invited the complainant to call them if she had any additional questions.
Federal laws protect you. The Fair Debt Collections Practices Act (FDCPA) regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt. The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).
But here’s the rub: If you want to enforce your rights, or recover money for violations — you need to sue. These laws provide individuals like you with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Your debt harassment checklist:
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
We can absolutely help. Call us today.
Share your story
Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
See more posts from Sergei Lemberg
Hi,
My wife & I own a business in Fresno, CA.
A few days ago, we received a letter from ACT threatening civil action, including the freezing of property, if we didn’t pay a debt. The problem is, we were current with our payments, and have documentation showing it.
Apparently, ACT handles regular billing for a company we buy products from. Somehow, ACT determined we were delinquent. When emailed, ACT’s VP claimed they’d been in contacted with us for months about it. We’d never heard from them regarding any collection debt before the letter. He never provided any documentation to support that claim, nor did he ever provide any copies of previous contact/attempts to contact regarding late payments.
It turned out we were in fact current with our agreement. No apology from the VP. He just slithered away. I’ve saved the initial threatening letter and the email exchange.
I just don’t know how a collection agency would make first contact so hostile with false accusations.
Anyway, just wanted to share our experience with you, in case your firm is keeping a tally on ACT. If you’d like any further information or would like copies of anything I’ve mentioned, I am at your service.
I am contemplating following up with government agencies to file complaints against ACT. If anything, at least our experience will be on record.
Thanks for listening. Have a great week.
Very best regards,
Jose Aguilar