Are you receiving Zumiez text spam? If you signed up to receive marketing text messages at a Zumiez store or by texting 91404 for a Zumiez SMS coupon, you probably wanted the store’s offers. But if you didn’t sign up or if you now can’t get the text messages to stop, you may be able to recover money. Our firm has received complaints that Zumiez doesn’t honor “opt-out” requests. In other words, when consumers ask to stop receiving Zumiez text messages, the texts keep coming.
Zumiez is the go-to clothing retailer for skateboarders and snowboarders. The company started out in 1978, and now has hundreds of stores across the country. They carry brands like RipNDip, Thrasher, Ninth Hall, and Huf, and offer popular pins and patches, sunglasses, hats, and watches. Zumiez also features Gold Gods necklaces and chains.
Skateboarders and snowboarders are known for taking shortcuts, but retailers shouldn’t take shortcuts with their text messaging programs. After all, the federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Zumiez text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
