Our firm is receiving complaints from consumers who are receiving Texas Roadhouse text spam. If you signed up for a Texas Roadhouse SMS coupon or other special offer, that’s great. But if Texas Roadhouse doesn’t honor your “opt-out” request, you may be able to recover money. In other words, when consumers ask to stop receiving Texas Roadhouse text messages and the texts keep coming, they could have a case in court.
Texas Roadhouse launched in 1993, boasting about its steaks, ribs, and bread. Today, the restaurant chain has more than 450 locations and offers 15 types of margaritas. The company is based in Louisville, Kentucky, and serves more than a quarter of a million meals each day.
Restaurants are supposed to be service-oriented, but sometimes companies’ text messaging practices feel more like a slap in the face. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Texas Roadhouse text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.