Our firm is receiving complaints from consumers who are receiving Polo Ralph Lauren text spam. If you texted 89448 to join Polo on the Go and receive a Polo Ralph Lauren SMS coupon for 15 percent off, and want to continue to receive exclusive offers, that’s terrific. But if Polo Ralph Lauren doesn’t honor your “opt-out” request, you may be able to recover money. In other words, when consumers ask to stop receiving Polo Ralph Lauren text messages and the texts keep coming, they can sue in a court of law.
Polo Ralph Lauren is known for its iconic polo pony logo, but the company started out as a boutique store for men’s ties. In 1971, Polo Ralph Lauren moved into women’s fashion and opened its first store in Beverly Hills. The company went public in 1997, and now has a variety of brands offering clothing for men, women, and children, as well as home accessories, home textiles, and interior paint products.
Clothing companies encourage customers to find the right fit, but sometimes the companies’ text messaging practices don’t align with the law. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Polo Ralph Lauren text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.
About the Author:
Sergei Lemberg is an attorney focusing on consumer law, class actions related to automotive issues, and personal injury litigation. With nearly two decades of experience, his areas of practice include Lemon Law (vehicle defects), Debt Collection Harassment, TCPA (illegal robocalls and texts), Fair Credit Reporting Act, Overtime claims, Personal Injury cases, and Class Actions. He has consistently been recognized as the nation's "most active consumer attorney." In 2020, Mr. Lemberg represented Noah Duguid before the United States Supreme Court in the landmark case Duguid v. Facebook. He is also the author of "Defanging Debt Collectors," a guide that empowers consumers to fight back against debt collectors and prevail, as well as "Lemon Law 101: The Laws That Lemon Dealers Don't Want You to Know."
That’s exactly what hapened to me – signed up for the text for 15% and now I can’t get it to stop – please tell me how to get it to stop.
I am receiving texts an emails even though I never signed up for either. it is evident they just send out spam to random contact numbers
I receive unwanted text, and have text back STOP. BUT I STILL RECEIVE TEXT MESSAGES