North Carolina Lemon Law Info – NC Lemon Law Attorneys

What is the Lemon Law in North Carolina?

In the state of North Carolina, if your vehicle is determined to be a lemon, you are entitled to a refund of your money minus a deduction for mileage from the mileage at the first repair, and the manufacturer also pays off your loan, and you return the vehicle to the manufacturer. Or in the alternative, you’re entitled to a replacement vehicle. You’d be entitled to a new vehicle in place of your current vehicle, and there’s also the possibility of cash compensation where you keep your vehicle. In all of those instances, the manufacturer’s required to pay the attorney’s fees as well.

What vehicles Are Covered Under the North Carolina Lemon Law?

North Carolina lemon law covers new passenger vehicles, SUVs, vans, trucks, and motorcycles under 10,000 pounds that are purchased in NC. In order to be considered a “lemon,” the vehicle must meet the following requirements:

  • Does not conform to the manufacturer’s express warranty
  • Has substantial defects affecting the use, safety or value of the vehicle
  • Has manufacturer’s defects that occurred during the warranty period
  • Has been taken in four times for the same problem, or has been out of service for a cumulative total of 20 business days for a series of unrelated problems within any 12-month period during the warranty
  • The manufacturer has been notified in writing of the defect and is given one final opportunity to repair the vehicle
  • You have participated in the manufacturer’s informal arbitration program, if the manufacturer requires it

North Carolina Statutes Sections 20-351 is the state’s lemon law.

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Does the North Carolina Lemon Law apply to used vehicles?

Typically a vehicle that is purchased used may still qualify as a lemon if it was purchased and the problems occurred while the vehicle was still under the manufacturers new car warranty or possibly covered by a certified preowned warranty or extended warranty. Finally it should be noted that a used vehicle that is purchased as is and without a warranty cannot qualify as a lemon under the NC Lemon Law.

Getting Lemon Justice — Relief Under North Carolina Law

North Carolina lemon law provides several options for a successful lemon law claimant. First, you may be awarded a replacement vehicle of the same year, make, and model. You may also qualify for a monetary award, which can include:

The full purchase price
Charges for undercoating
Dealer preparation and transportation fees
Dealer- or manufacturer-installed options
Non-refundable portions of extended warranties and service contracts
Finance charges
Incidental and collateral charges
Sales tax
License fees
Registration fees
Attorney’s fees

The amount of the monetary reward may be reduced by a deduction for your use of the vehicle, which is calculated by the number of miles multiplied by the purchase price, and then divided by 120,000.

If a court finds that the manufacturer unreasonably failed or refused to repair, refund, or replace the lemon, you may be awarded triple damages.

Pursuing a NC Lemon Law Claim

If you want to pursue a claim under North Carolina’s lemon law, you must first send a notification to the manufacturer. You should send this letter after the third repair attempt. Send your letter by certified mail, with a return receipt requested. Here’s a sample demand letter that you can adapt for your use.

After receiving your letter, the manufacturer has 10 days to make a final repair attempt. If the manufacturer requires it, you must participate in their informal dispute resolution process before you are eligible to file a lemon law claim in court.

Hiring a Lemon Law Lawyer in North Carolina

Wherever you are in the lemon law claim process, we’re happy to help. Whether you need help gathering the material documenting your lemon, submitting the final demand letter, negotiating a settlement, or appealing the arbitration decision, Lemberg Law will be at your side every step of the way.

Helping consumers is what we do. We’ve helped more than 15,000 people recover more than $35 million.

Remember that vehicle manufacturers have teams of lawyers that do nothing but fight lemon law claims. Lemon laws try to level playing field by forcing automakers to pay the consumer’s attorney fees in successful lemon law claims. That’s why our representation won’t cost you a dime.

There’s a limited window of opportunity for filing a lemon law claim. If you suspect you have a North Carolina lemon, give us a call today. We understand your frustration, and will do our best to deliver the justice you deserve.

What Happens When You Hire a Lemon Law Lawyer?

A good lemon lawyer will work on your behalf to get the compensation to which you’re entitled – typically in the form of a refund, a replacement vehicle, or a cash settlement. Your Lemon Law attorney will ask you for all of your records, such as repair orders and correspondence, that pertain to your lemon. Your lawyer will conduct a thorough investigation of your vehicle’s repair history, then present the manufacturer with a statement outlining your case and demanding full recovery. More often than not, the manufacturer will settle; if not, though, your Lemon Law attorney should be prepared to sue the manufacturer. Your lawyer should be able to resolve your case within one to two months.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.


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