Our firm is receiving complaints from consumers who are receiving Home Depot text spam. If you texted 65624 for a Home Depot SMS coupon or signed up for their text program online, you may wish to continue to receive text messages. If so, that’s great. But if Home Depot doesn’t honor your “opt-out” request, you may be able to recover money. In other words, when consumers ask to stop receiving Home Depot text messages and the texts keep coming, they could have a case in court.
Home Depot is a hardware store on steroids. Its huge warehouses offer everything that do-it-yourselfers and professional contractors need to complete a repair or construction project. Launched in 1978, Home Depot became a publicly traded company in 1981. Today, the company has more than 2,200 stores and more than 370,000 employees.
Hardware stores encourage customers to find the right tool for the right job, but sometimes the companies’ text messaging practices are out of alignment. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Home Depot text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.