2018 Nissan Murano Problems and Top Complaints – Is Your Car A Lemon?

Electrical, braking system and structure issues among the top complaints received by the NHTSA from vehicle owners

Updated on Author: Brian Jones

Updated on Author: Brian Jones

The 2018 Nissan Murano is a crossover designed for today’s families. Even the automaker claims that the newest lineup is “tech advanced for the modern boss,” but owners can’t seem to agree. This vehicle has a defective structure, poorly functioning electrical system, dangerous visibility and malfunctioning brakes.

Click on other model year to view more problems: 2019

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NHTSA Complaints for the 2018 Nissan Murano

Complaint CategoryNumber of Complaints
Service Brakes
Vehicle Speed Control
Unknown Or Other
Electrical System
Electronic Stability Control
Forward Collision Avoidance: Automatic Emergency Braking
Forward Collision Avoidance: Adaptive Cruise Control
Forward Collision Avoidance: Warnings
Seat Belts

Problems with the Vehicle Structure

While the cost of the 2018 Nissan Murano isn’t over-the-top, it’s enough to assume that the structure is made from high-quality parts, yet that’s not the case.

One Edmunds review states, “We really wanted to love this vehicle, but with the rust issues that include exhaust, lines and frame we can’t. We purchased our 2018 Murano S with 50 miles on October 28, 2018. I happen to notice rust on the tailpipes and looked under the vehicle. To my horror, the whole exhaust was rusted and parts of it had flaky rust as if the rust had been there for a long time. I also noticed the parking brake connections, parts of the frame and suspension rusted. The vehicle only had 3000 miles on it and two months old. We took it back to the dealer and explained to us they had never seen anything like it. They received approval from Nissan to replace the exhaust system and the parking brake cable, but told us the other rust was ‘normal.’ We have gotten nowhere with Nissan Customer Care (Nissan1). I would not buy a Nissan Murano.”

No vehicle should suffer from rust after 3,000 miles. What’s most disturbing is the lack of care that Nissan gave to the customers, further proving how little the automaker values dedicated enthusiasts. It’s no wonder that people aren’t willing to buy from the company any further.

Problems with the Electrical System

The same situation with the lack of care is prevalent with the faulty electrical system.

This Edmunds review states, “Love the car, hate the Bose sound system. Sound is tiny and has no depth took the vehicle to two different Dealers and compared against other Muranos, they all sounded tiny. The Engineer at Nissan that released this system for the Murano must be hearing impaired or sound deaf. Front-facing Radar continues to turn off during highway travel causing the cruise control to turn off for five minutes this is a safety concern if passing another vehicle at the time. Nissan is aware of the problem and does not have an engineering solution. Class action suit has been filed.”

It takes a class-action lawsuit to get the automaker’s attention. There is also a recall, NHTSA Campaign Number 19V654000 that discusses how more than one million vehicles have a malfunctioning back-up camera display. Basically, owners can be a “boss,” unless they want to back up.

Problems with the Automatic Emergency Braking System (AEB)

When it comes to safety, the service brakes are paramount to stop in time. Yet, the Murano fails on every level, once again.

Another Cars.com review states, “The front radar, which helps with braking and cruise control, CONSTANTLY MALFUNCTIONS. It’s troublesome around town, hearing the constant BEEP, and seeing ‘front radar obstruction’ flash up on the screen. However, when on the highway, it is downright dangerous, as it immediately disables your cruise control, causing your vehicle to slow down. It then takes about 5 minutes before you can use cruise control again…and it malfunctions consistently every 10-15 minutes. There is no fix, nor can you disable the function.”

It turns out that there is another recall for this system. NHTSA Campaign Number 19V807000 states that the brake fluid can leak onto the ABS circuits and cause a fire. While the solution is that owners park their vehicles and get an immediate repair, Nissan doesn’t have the parts yet to resolve the situation. Effectively, the automaker is asking customers not to drive their SUV but has no way of fixing the problem. Imagine how the “bosses” are feeling right now.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Nissan pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today!  There is no charge unless we win.


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Brian Jones

About the Author:

Brian Jones spent more than 30 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

See more posts from Brian Jones

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