2018 Jeep Wrangler Problems and Top Complaints – Is Your Car A Lemon?

Build quality, steering and electrical issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

The Jeep Wrangler has always been famous for off-road prowess – but never reliability. All new for 2018, the latest model carries on a tradition of sub-par jeep engineering with plenty of defects. According to the Highway Traffic Safety Administration (NHTSA), the most common problems are steering, structural and electrical defects.

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NHTSA Complaints for the 2018 Jeep Wrangler

Complaint CategoryNumber of Complaints
Steering
438
Suspension
135
Unknown Or Other
88
Electrical System
86
Power Train
56
Structure:body
42
Engine
28
Visibility/wiper
20
Wheels
18
Electronic Stability Control
17

Problems with the steering

Being able to steer is, you know, kind of important. Jeep may have overlooked this fundamental aspect of vehicle design when they introduced the 2018 Wrangler JL, which is already overcome with handling problems.

Visit any forum or website, and you’ll see complaints of the JL exhibiting wandering steering, most notably on the freeway.

An owner from Albuquerque, NM, wrote into the NHTSA, “Loose steering and drift while driving. Unable to maintain a straight line without constant steering correction. Very noticeable at freeway speeds as the vehicle will want to drift left or right immediately after correcting steering.”

And the complaint continues on, “As soon as purchased it (the vehicle) and got on the freeway, it felt like driving on ice. Flat out dangerous to drive, right from the factory.”

The cause for these steering woes? A poorly welded intermediate shaft. If you’ve never heard of this component, it connects the steering wheel to the steering gearbox. Should it fail completely, all steering is lost.

That’s why Jeep has issued a recall (NHTSA Campaign Number 18V343000) on approximately 540 Wrangler vehicles for this concern. Dealers have been instructed to replace the shaft as needed.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Wrangler Steering Problems

THE STEERING HAS A VERY LARGE DEAD SPOT WHERE STEERING INPUT RESULTS WITH ZERO RESISTANCE OR STEERING CHANGE. I CAN MOVE THE STEERING WHEEL AT LEAST 2 INCHES WITH ZERO REACTION FROM THE JEEP, BOTH AT SPEEDS AND NOT MOVING. AT HIGHWAY SPEEDS IT IS DOWNRIGHT SCARY AS IT DRIVES LIKE AN OLD 70’S JEEP/TRUCK. EVERY TINY CORRECTION REQUIRES SUBSTANTIAL SEESAWING OF THE STEERING WHEEL TO CORRECT. THIS ISSUE HAS BEEN WELL DOCUMENTED ON JLWRANGLERFORUMS.COM WITH NO REAL FIX FROM JEEP. THIS IS EXTREMELY DANGEROUS…JUST IMAGINE TAKING A CURVE AT 60 MPH ON A TWO LANE ROAD WITH A LARGE TRUCK/SEMI GOING THE OPPOSITE DIRECTION, THIS IS EXTREMELY DIFFICULT TO KEEP THE JEEP IN THE LANE. SIDE WINDS AND PAVEMENT IRREGULARITIES ALSO WREAK HAVOC.

THE STEERING ON A BRAND NEW JEEP WRANGLER JL RUBICON IS VERY LOOSE WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED. UNDER HARD BRAKING THE VEHICLE WILL PULL ONE WAY OR THE OTHER BECAUSE IT FEELS LIKE NOTHING IS KEEPING THE FRONT WHEELS STRAIGHT, CORRECTING IT IS SCARY AS THE VEHICLE SWAYS SIGNIFICANTLY.

THE STEERING HAS ABOUT 2 INCHES OF PLAY SIDE TO SIDE AND ON THE HIGHWAY AT 70 MPH IT CAN CHANGE LANES ON ME AND TAKES CONSTANT CONTROL ALL OF THE TIME. TOOK IT TO THE DEALER AND THEY SAID YES IT HAS PLAY BUT THAT IS NORMAL. THAT CAN’T BE CORRECT AS OTHER VEHICLES HAVE NO PLAY AT ALL. SOMEONE IS GOING TO GET HURT SOMEDAY IF YOU DON’T TELL THEM TO FIX THIS

Problems with the vehicle structure

Apparently, the welding robots at the Jeep factory are on the fritz. Because, not only does the JK have problems with welds applied to its steering, but also those on its frame.

Unsurprisingly, jeep owners are up in arms over the lousy production work. After all, if the structure isn’t sound, what good is the rest?

One owner from Waterloo, IL, wrote into the NHTSA, “I looked under my brand new Wrangler JK after hearing people complain about bad welds. Sure enough, my welds are awful. A Jeep service technician told me there is no way this should have been able to leave the factory. As of right now, Jeep has not done anything for me. Feel very unsafe in this vehicle. I hope Jeep has a recall soon”

Most owners complain of poor welds near the track bar, a vital suspension component. Jeep has released a recall (18V231000) for the Wrangler’s frame, but it appears to be for a separate issue. In it, the automaker describes a concern with left rear frame section corrosion, which could cause the rear seats to detach in a crash. And that’s definitely not good.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Wrangler Build Quality Issues

I LOOKED UNDER MY BRAND NEW WRANGLER JL AFTER HEARING PEOPLE COMPLAIN ABOUT BAD WELDS. SURE ENOUGH, MY WELDS ARE AWFUL. A JEEP SERVICE TECHNICIAN TOLD ME THERE IS NO WAY THIS SHOULD HAVE BEEN ABLE TO LEAVE THE FACTORY. AS OF RIGHT NOW, JEEP HAS NOT DONE ANYTHING FOR ME. FEEL VERY UNSAFE IN THIS VEHICLE. I HOPE JEEP HAS A RECALL SOON. I?M NOT THE ONLY ONE WITH THIS ISSUE.

MANY WELDS ON THE FRAME TO INCLUDE THE TRACK BAR ARE EXTREMELY POROUS. IF/WHEN THE TRACK BAR WELD GIVES THE VEHICLE WILL RESULT IN A TOTAL LOSS OF STEERING. MAKING IT A HIGH RISK FOR ACCIDENT AND INJURY.

JEEP WRANGLER JL HAS POOR WELDS ON THE FRAME AROUND MAJOR COMPONENTS THAT WILL APPEAR TO FAIL. 2 WELDS APPEAR TO HAVE BEEN POORLY REPAIRED DURING MANUFACTURE AND ARE RUSTING AT MAJOR CONNECTION POINTS TO SUSPENSION COMPONENTS. THIS WILL LEAD TO CATASTROPHIC FAILURE WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS. RECOMMEND INVESTIGATION BY NHTSA AND RECALL. I AM CURRENTLY PURSUING LEMON LAW IN NORTH CAROLINA.

Problems with the electrical system

Today’s vehicles– including “no frills” Jeeps – are riddled with electronics. And that isn’t a problem when the technology is working right. But when it’s not, consumers quickly become unhappy.

Take, for example, this owner from Winsor, CO, who wrote in, “2018 Jeep Wrangler JLU Sport. The recent 5-inch radio update has become uncomfortably hot to the touch. After the update, the radio refuses to shut off.”

The radio, although frustrating, is not a safety concern. But the Wrangler suffers from other electrical problems that are indeed dangerous, as pointed out by a customer in Pewaukee, WI:

“ Cruise control on at approximately 55 MPH – had to brake due to traffic – but cruise control remained on. Only heavy braking eventually stopped the vehicle. Cruise control was fighting the brakes. The brakes won that battle. Took it to the dealer who could not find anything wrong.”

Thankfully, Jeep has addressed the cruise control issue with a recall (18V332000). The automaker will reflash the vehicles main computer, the powertrain control module, to cure the bewildered SUVs.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Wrangler Electrical System Problems

VEHICLE STALLED IN HIGHWAY, STOP AND GO TRAFFIC FOR NO REASON AND WAS EXTREMELY HARD TO RESTART. A FEW DAYS LATER, THE RADIO AND BACKUP CAMERA WENT OUT AND CAME BACK AN HOUR OR SO LATER. THE RADIO, WHICH CONTROLS ALL ELECTRONICS AND BACKUP CAMERA, WENT OUT AGAIN. DEALER REPLACED SOME SORT OF INTERFACE FOR THE INFOTAINMENT SYSTEM (RADIO) ON 07/30/18. THEN VEHICLE STALLED AGAIN IN HIGHWAY, STOP AND GO TRAFFIC ON 08/03/2018 AND WAS DIFFICULT TO RESTART. THEN, ON 08/09/2018, A BATTERY CHARGE WARNING CAME ON AND THEY REPLACED THE ALTERNATOR. WHAT IS EVEN MORE TROUBLING, IS THESE VERY PROBLEMS ARE ALL OVER THE INTERNET. ALL WORK HAS BEEN COVERED UNDER WARRANTEE BUT I HAVE WASTED THE BETTER PART OF TWO FULL DAYS DRIVING TO/FROM THE DEALER OR WAITING IN THE WAITING ROOM. I HAVE FILED A COMPLAINT WITH FCA (JEEP). IT APPEARS AS THOUGH THE ELECTRICAL SYSTEM JEEP ENGINEERS HAVE DESIGNED FOR THESE WRANGLER RUBICON JLS IS FLAWED TO SAY THE LEAST.

2018 JEEP WRANGLER JLU SPORT. THE RECENT 5 INCH RADIO FIRMWARE UPDATE HAS CAUSED THE RADIOS TOUCHSCREEN TO BECOME UNCOMFORTABLY HOT TO THE TOUCH. AFTER THE UPDATE THE RADIO REFUSES TO SHUT OFF. IT WILL ALSO UNEXPECTEDLY SHUT OFF AND THE BACKUP CAMERA WILL STOP FUNCTIONING TEMPORARILY. THERE ARE ALSO MANY OTHER NON SAFETY ISSUES THAT JEEP SEEMS TO WANT TO IGNORE WITH THIS RADIO LIKE THE LACK OF RECEPTION BOTH TERRESTRIAL AND SATALLITE, THE LACK OF DISPLAYABLE CHARACTERS, THE FREEZING OF THE RADIO TO BLUE SCREEN, AND THE LAG IN THE TOUCH SCREEN AND VOLUME. JEEP REFUSES TO DO ANYTHING TO RESOLVE THE ISSUE AND HAS SAID THAT THERE WILL NOT BE ANOTHER UPDATE UNTIL OCTOBER. SEEMS TO ME THAT WHEN YOU BUY A VEHICLE YOU SHOULDN’T HAVE TO WAIT SIX MONTHS FOR A WORKING RADIO.

BACKUP CAMERA NOT DETECTED. STARTED AS INTERMITTENT PROBLEM, BUT IS NOW FULLY NON-FUNCTIONING. DISPLAY SAYS “UNABLE TO CONNECT TO BACKUP CAMERA”. SEEKING DEALER HELP.

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Complaint Data

CategorySteering, Suspension, Unknown Or Other
DateDec 05, 2022
StateGA
Description
I own a 2018 jeep wrangler jl (4-door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local jeep dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by fca. The dealership then stated that fca has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because fca hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a jeep wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by fca was defective. This is a serious safety issue and is known by fca but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the jeep dealership.
CategorySteering
DateNov 30, 2022
StateAR
Description
I had experienced the "death wobble" when I first bought my 2018 jeep wrangler jl in 2018. A recall repair was done replacing the dampener. Here we are in 2022 and I am beginning to experience the death wobble again. The dealership says the dampener is bad and chrysler will not replace it. I don't think the "dampener" is the issue. It will be at my expense to fix.
CategoryPower Train
DateNov 25, 2022
StateMA
Description
My clutch went with 41000 on vehicle and jeep chrysler will not honor it. They say 12000/12000 is warranty. I have taking my jeep to 3 different transmission places and they all said its defective pressure plates.
CategorySteering
DateNov 18, 2022
StateKY
Description
Vehicle goes into death wobble on highway, you must slow down below 30 miles an hour to get to stop. Very dangerous on busy interstate. Vehicle had less than 40,000 miles, took it back to jeep dealer where they inspected it and said they now have upgraded parts, I felt if they new they had a problem and had re-engineered parts for a fix the fix should have been on them. Cost for parts and labor exceeded 00. 00
CategoryElectrical System, Steering, Vehicle Speed Control
DateNov 09, 2022
StatePA
Description
Power steering and digital speedometer cut out without notice. Seems to be an electrical issue as it will throw a handful of lights at once and sometimes read "no bus". Has happened numerous times. Dealership replaced the aux battery. Did not resolve. Private dealerships are afraid to even touch it. Dealership I purchased it from "can't look at it until march" (5 months from now). There are reports of this all over forums and youtube. Reached out to chrysler directly and they basically just said "sorry your warranty is up".
CategoryElectrical System, Power Train, Steering
DateNov 08, 2022
StateMO
Description
When driving steering stops working transmission won't shift wipers come on speedometer stops working radio gets loud engine cooling fan turns on fast and loud warning lights come on in dash abs, trac control, air bag, and service shifter. Have to restart vehicle and tap on small electrical connector behind the glove box to return to normal. Sometimes the vehicle won't start or shift out of park. Problem is ongoing happens when idling sitting still or driving down the road
CategoryService Brakes, Hydraulic
DateNov 07, 2022
StateFL
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving 30 mph, the vehicle jerked and pulled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to the local dealer where it was diagnosed that the rear brake calipers had seized. The dealer diagnosed that the rear brake calipers and the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 47,000.
CategoryElectrical System, Unknown Or Other
DateNov 05, 2022
StateGA
Description
My jeeps backup camera randomly works. This is a huge safety issue. I've taken it to jeep who said there were no recalls and made me pay close to 0 out of pocket to “update” my radio system. I am still having the issues and can't afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it's not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you'll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
CategorySteering, Suspension
DateNov 04, 2022
StateIL
Description
Severe "death wobble" occurred on the highway at 70 mph after running over a bump in the road (bridge seam), let off the accelerator and the wobble increased. I experience "death wobble" routinely with this vehicle but, never this bad. Stock, no lift or modifications, 45k miles, properly inflated newer tires and steering damper replaced. Vehicle steering feels consistently unstable and cannot drive more than 65 mph.
CategoryStructure:interior Panels:sun Visor, Unknown Or Other
DateNov 01, 2022
StateMI
Description
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of jeep wrangler jls have experienced. The design of this connection has not changed. Please reference these jeep owner websites for more examples. Https://www. Jlwranglerforums. Com/forum/threads/sun-visor-broken. 37957/page-21 https://www. Jlwranglerforums. Com/forum/threads/sun-visor-fix. 44865/
CategorySteering, Suspension
DateOct 28, 2022
StateDE
Description
While driving the 2018 jeep wrangler jl, the vehicle began to shake violently along with the steering wheel. I had to pull over and slow to a stop to make it stop. I was running at a speed of about 70mph.
CategorySteering
DateOct 25, 2022
StateTN
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving 45 mph and turning the steering wheel in either direction, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact continued driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired. The contact called a second local dealer: gupton motors, inc (3450 tom austin hwy, springfield, tn 37172:(615) 380-7226), and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,409.
CategorySteering, Suspension, Unknown Or Other
DateOct 24, 2022
StateTN
Description
This started out intermittently after hitting a bump in the road, but now the vehicle shakes uncontrollably at 50 mph and above. The vehicle feels like it is falling apart. I need to put my hazzards on and move slowly to the side of the road and come to a stop to get the shaking to stop. I have several videos of the condition, but they are too large to upload (11mb and 33mb). I am taking my vehicle to the dealership in hopes they can fix this. There is an open class action lawsuit with jeep over a similar issue. I also have already had the steering stabilizer recall performed.
CategorySteering
DateOct 19, 2022
StateTX
Description
In cold weather the jeep is very hard to steer at highway speeds. While driving at highway speeds below 40 f and coming around a curve the steering feels like its locked up (will not turn). It has to be forced to get over the locked up spot (hump). This happens a few times until the engine and system warms up, then works fine. This seems to be a well known issue on the jeep jl wrangler forums.
CategorySeats
DateOct 12, 2022
StateWY
Description
Passenger seat came unlocked from track and moved freely back and forth in track to stops. When passenger exited vehicle seat back folded forward and would not fold back upright making the seat unusable. The drivers' seat has same mechanical operation as the passenger seat. If this same problem were to occur with the drivers seat this would lead to possible loss of control and or accident. This seat system has weak plastic parts that have been known to fail for some time now without being addressed by the manufacturer.
CategoryEngine, Unknown Or Other
DateOct 10, 2022
StateMI
Description
The jeep was being driven to a dealership to get checked for recalls due to the engine stuttering and stalling, radio and navigation not working, and just not running right. All of the sudden the engine ‘blew up' and it stopped running. The jeep was rolled to the side of the road and oil was seen leaking out of a hole in the underside of the engine. Pics were taken. It was towed to a dealership. No inspection has been performed yet to determine what the cause of the catastrophic failure is.
CategorySteering, Unknown Or Other, Wheels
DateOct 10, 2022
StateCA
Description
Vehicle violently shakes after hitting a bump or other imperfection on the freeway.
CategorySteering, Suspension, Wheels
DateOct 09, 2022
StateWA
Description
I purchased my 2018 jeep wrangler and has less than 13k miles. I been having alot of front shaking (death wobble) since purchasing the vehicle. I have heard of complaints about the front end shaking violently and have had this problem a few times. Especialy at highway speeds if I hit a pothole as such. I can get it to stop if I am able to slow down and apply light brake pressure. I have checked all the steering for tight ess and even had the track bar replaced (as per other owners). But still have the problem occasionally. As for alignment, the jeep runs really well and straight without problems. I hear theres possible problems with the aluminum steeringg box (which I do have) vs. The steel steering box (I hear has a recall??). Is there any other issues as this is really scarry. Other than the replacement track bar everything is stock on this vehicle. Behicle was purchased from cascade auto in wenatchee washington 22 july 2022 with 10,893 miles.
CategoryElectrical System
DateOct 08, 2022
StateNM
Description
I have had repeated issues attempting to start the vehicle and it will not turn over. This usually occurs after I have driven the vehicle for at least 45 min. All lights and components turn on but the engine will not turn over, no indication that the engine is engaging. I tried starting in neutral and it does not engage. Battery is new, terminals are clean and fit properly. Vehicle is grounded. Sometimes after a half hour or more it will start. This happens at least once a week. Taken to mechanic e times and cannot get it to repeat.
CategorySteering, Suspension, Wheels
DateOct 08, 2022
StateMN
Description
This jeep has the notorious “death wobble”. It has been inspected numerous times, there was a recall on a part ~may be a sway bar or a stabilizer bar etc- that did absolutely nothing to fix it. I've had the entire suspension replaced and it still does it constantly when driving over bumps in the road -specifically when the front right tire goes over a bump, around the 30+ mph. The entire front end of the jeep jumps all over the road, the steering wheel shakes violently back and forth and you lose control of the vehicle. It's terrifying when it happens, especially on the freeway. My two teenagers have both experienced this while driving and they were terrified trying to control it, had no idea what to do and almost lost control of the car because of how violently this one shakes. They both are anxious about driving the vehicle all together. I purchased this new and it started right away. Took it to the dealer and they new exactly what I was talking about but had no idea how to fix it. There is no warning, it's just happens suddenly amen going over a bump in the road. It's so scary!
CategoryEngine
DateOct 06, 2022
StateNC
Description
Oil cooler failure resulting in oil spill onto the transmission and motor housing. Per discussions of jk forums and other associated websites, this is a common issue with the 3. 6 penstar motors. It was recalled on the jeep cherokees; however, failure to recall on the jk models were not available. Furthermore, most tech are stating when changing the oil filter, over torque can cause the seal to break or housing to crack resulting in leak. On manay forums, the jk ranging in years for the oil cooler issue is higher than normal.
CategorySteering
DateOct 05, 2022
StateIL
Description
Going over a bridge at 55mph my vehicle went into a vigorous shaking in the front end making it uncontrollable to steer. I had to decrease speed right away to avoid going into another vehicle or the side of the bridge. Once, on the other side, I pulled over to come to a complete stop and was able to continue to my destination about 1-2 miles away at reduced speed. This is commonly known as “the death wobble” at the dealerships and jeep community. It was taken in that day and returned the next day as they replaced the steering damper, which I've been told will not fix this problem. We will just have to see what happens next.
CategoryElectrical System, Steering, Unknown Or Other
DateSep 23, 2022
StateNH
Description
All warning lights on the dash lit up. All gauges (tach, speed, fuel) fell to zero while I was traveling at 55 mph. Engine stayed running. Power steering failed but would engage intermittently causing over steering when it caught. Found a safe place to get off the road and turned vehicle off for 1/2 hour. The vehicle ran fine afterward. Limped it to the dealer a day later and they diagnosed it as a "star connector" problem. They said they've seen it before. There's much discussion on the internet about it occurring with the 2018 wranglers. Jeep said that the replacement connector is just the same as the one which failed so this could happen again if the connector is not improved. Loss of steering is life threatening especially when it goes on and off intermittently.
CategoryElectrical System, Service Brakes, Steering
DateSep 20, 2022
StateMN
Description
1. On numerous occasions my jeep has suffered an electrical issue that renders the power steering, power brakes and other components in-operable. My dash goes blank, then restarts showing just about every system feature as needing serviced. The dealer has tried twice to fix it stating that a star connector has overheated and is the cause for the problem. This is a huge safety issue and I no longer feel I can trust it to not happen again. 2. The vehicle is impossible to drive without the power steering and brakes. The wipers stick on along with the electronic radiator fan. 3. Yes, the dealer has reproduced this and stated so on the repair invoice. Stating multiple codes in multiple modules for loss communication. 4. No, the vehicle or component has not been inspected by anyone other than the dealer. 5. No warning whatsoever! It has now happened for a fourth time and is back at the dealer.
CategoryEngine And Engine Cooling:engine:engine Control Module (ecu/ecm)
DateSep 16, 2022
StateOH
Description
The contact owns a 2008 jeep wrangler. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The stability control, traction control, and abs warning lights were illuminated, and the service shifter message was displayed. The vehicle was taken to an independent mechanic who replaced the main battery and auxiliary battery, tested the starter and alternator, and inspected the wires and fuses; however, the failure recurred. The mechanic diagnosed that the ecm needed to be replaced and advised the contact to tow the vehicle to the dealer. The vehicle was awaiting a tow to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
CategoryPower Train, Service Brakes, Steering
DateSep 14, 2022
StateNJ
Description
The dash board lights all came on, the steering wheel lost power, the abs light came on, with check shifter, could not control jeep.
CategoryStructure:body
DateSep 12, 2022
StateMD
Description
I purchased my 2018 jeep wrangler jl sport s 4 door in may of 2021. During the summer, while riding down the road, I had my soft top convertible top back. Upon closing the top when reaching home, the cover had become detached from tent assembly. I am just wondering if this was a apart of the safety recall for 2018 jeep wranglers, and if it was, how can I tell if this problem that was addressed with the vehicle I own now and fixed. I have had to buy a replacement top which is being installed on 9-19-2022. The cost is 64. 22, which I will not have an invoice for until they have completed the install.
CategoryElectrical System
DateSep 10, 2022
StateOH
Description
Driving down the road wipers turned on and wouldn't go off, all warning lights started flashing, jeep started to slow down, not accelerate, wanted to stall. Radio turned up on its own. Another occurrence I stopped at a stop sign and the jeep wouldn't go, I tried to put it in park and it wouldn't go into park, had to turn the jeep off and back on. Safety issues!! There should be a recall on jeeps for these issues I have read so many problems like this and it is not safe
CategorySeats
DateSep 09, 2022
StateFL
Description
While driving over the summer in 2021 the rear seat latch came seat and seat was thrown forward. One of the kids threw it back in place and didn't think much of it. Over the next couple of the times the seats were placed down it clasp wouldn't go down. Then one day a couple months ago the seat was attempted to be put back in place, we noticed that the thin plastic retainer for the pin was broken. Depending how the seat is pushed back in place it locks sometimes and other times does not. This poses a potentially safety hazard. I originally purchased the part to replace it, however since this is a safety lock I reached out to jeep. Jeep indicated there was no recalls on the part, even though I have seen others will the same complaint. There are several concerns with the latching seat mechanism and if you do not know its broken and the seat gets thrown forward it can be a real painful experience. The jeep was in for service for the top ripping multiple times and being fixed under warranty. There is anyone that could have broken the latch without telling or knowingincluding us or the dealer. Ultimately it is a ver poor design and a true safety hazard. We believe this matter needs further investigation.
CategoryService Brakes, Hydraulic:foundation Components:disc:caliper
DateAug 31, 2022
StateFL
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving at various speeds, the driver's side brake caliper seized causing the vehicle to stop or pull to the left. The vehicle was taken to the local mechanic who diagnosed that the front driver's side brake caliper was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure and the contact was informed that the brake calipers were on back order and unavailable for purchase. The manufacturer was also notified of the failure. The failure mileage was 80,000.
CategoryElectrical System, Steering, Vehicle Speed Control
DateAug 30, 2022
StateMD
Description
Jeep jl shows various warnings about engine revs and sometimes loss of power steering while driving at all speeds. Sometimes the jeep will not get out of park and this issue is intermittent. Have taken it to the dealership and they cannot find anything wrong. From reading forums it would appear there is a bad wiring harness that causes this but it is terrifying when it can happen randomly and then just goes away on its own like nothing happened. I have various videos of this happening while parked. This issue seems to affect many of the jls and rubicons. It has been happening for about 3 weeks now. Jeep does not admit or see the issue and the error codes thrown would indicate literally everything is wrong with the jeep. Can provide videos of this parked but it can and does happen randomly while driving.
CategoryPower Train
DateAug 30, 2022
StateCA
Description
When driving in my jeep I hear a rotational thumping/clunking sound when decelerating between 5-12 miles per hour. Test drives have determined it is coming from the rear axle. . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . All have experienced sounds that sound like its coming from the front only to find out it's coming from the rear. It is getting louder over the past 3 months (may 2022-august 2022)
CategoryElectrical System, Steering
DateAug 24, 2022
StateOH
Description
April 2022 - driving down us 30 in ohio had the electronic stability control warning light come on. Took to dealership and was advised that no codes were stored therefore no work could be done on the jeep. Next time the esc warning came on it also gave service gear shifter, stop/start not available along with loss of traction control. Was told it was the wiring harness getting moisture and had been replaced. Drove jeep maybe 100 miles and same codes came on with loss of power steering at a speed of 70 mph on I-75. This time jeep was in the shop for 45 days with no luck of pinpointing the issue. Was told by the dealership to continue to drive the jeep until the warning lights trigger more often. Had to put jeep in the ditch due to losing power steering. Now jeep is not wanting to turn over and when it does start not able to get the jeep to go into any gear. I can not believe I traded in my husband's hyundai in for this paperweight as I do not feel safe driving it.
CategoryVisibility/wiper
DateAug 24, 2022
StateNC
Description
The sun visors regularly fall out of their sockets obstructing view of the road. It's surprising, alarming and distracting when it happens. This is a well known issue and jeep refuses to create a recall. Many, many people with the issue reporting it here: https://www. Jlwranglerforums. Com/forum/threads/sun-visor-fix. 44865/
CategoryElectrical System, Engine, Unknown Or Other
DateAug 22, 2022
StateWA
Description
The vehicle intermittently fails to shift into gear when started. This also happens intermittently while driving (when stopped the engine turns off while the brake pedal is depressed. When the engine restarts to go forward it behaves as if it is in neutral and won't engage.) additionally, on occasion, the instrument panel fails to function while in operation. There is a blog thread on this issue as experienced by others: https://www. Jlwranglerforums. Com/forum/threads/service-shifter. 24255/ ***note, the date listed below is when we first began experiencing this issue. This is an ongoing issue which is experience 5 or more times per week. The vehicle has been in and out of the shop without resolution. The cost is out of pocket. The vehicle is currently sitting at the dealership shop considered "unsafe to operate" while we wait on a solution.
CategoryPower Train:automatic Transmission:control Module (tcm, Pcm)
DateAug 19, 2022
StateNC
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving 5 mph, several unknown warning lights illuminated. The vehicle was turned off and restarted; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer and diagnosed; however, the cause of the failure was not found. The contact stated that there sixty fault codes stored in the system. The contact stated that an unknown software update was performed; however, the failure recurred. The vehicle was taken to another dealer who also retrieved the fault codes but could not determine the cause of the failure. The manufacturer was contacted and notified of the failure. The manufacturer suggested that the vehicle be diagnosed. The failure mileage was 54,000.
CategorySteering
DateAug 17, 2022
StateWA
Description
Driving at 60 mph, the steering wheel locked up and could not turn left or right. The road had a significant curve and it forced me to merge on the lane as I couldn't steer into the curve. No service lights came on and this is a very serious safety issue. Luckily no other vehicles were near me while this occurred.
CategorySteering
DateAug 13, 2022
StateAZ
Description
While driving at 30 mph, on occasion the vehicle would start to shake and the only resolution is to stop the vehicle, and then restart. On the freeway, I nearly lost control of the vehicle during one of these incidents. I had to stop the vehicle on the freeway and a lane change was not viable. I was nearly rear ended, so there were multiple safety issues at play. I took the vehicle to the jeeo dealer where I was informed of a 189 fee to diagnose the problem. I agreed to this fee, repeating to the service advisor mutiple times it was a safety issue and must be repaired. I was told that the steering dampener had a dent, and the steering dampener needed to be replaced every 30k miles. This is not listed in the maintenance schedule, nor is there any public statement from jeep that this part can become defective as a result of early wear out. My vehicle is driven exclusively on city streets and has less than 20k miles. An internet search turns up the words “jeeo shake of death” to describe this apparently well known problem.
CategoryUnknown Or Other
DateAug 09, 2022
StateKS
Description
2018 jeep wrangler jk sport unlimited rubber hood catch failed due to gust of wind generated by oncoming semi-truck on two lane highway (hwy 54) while being driven at highway speed. Luckily the other rubber catch and front center hood safety catch hook did not fail. Going on-line, one finds numerous complaints about this problem for some time and has been reported to you for the last couple of years. In discussion with jeep dealership parts department, they said the part has not been upgraded.
CategoryElectrical System, Unknown Or Other
DateAug 07, 2022
StateGA
Description
I have two issues to report. First issue was while driving on interstate the dash went completely out. Had no idea my speed, fuel level, navigation.... Nothing. I slowed down to get off the road. Stopped and turned off engine. Turned it back on and nothing. Then it just popped on. I was able to continue on my way. Then I started having the second issue. Second issue to report. The uconnect display monitor touch screen system is delaminating and now it changes stations, systems (navigation, weather, etc) on its own. I checked the jeep blogs and this is a consistent problem for the past 8 years. There is an adhesive problem that jeep/chrysler is well aware of. To stop this flickering of stations from happening, I have to drive with one hand and take my finger on the other hand keeping it constantly pressed against sxm button . Or turn off the radio. This is a 4 1/2 yr old jeep with 68,000 miles. Jeep will not do anything except replace it at retail cost. I am not alone with this issue. There are 100's of stories on the internet blogs. This should be a recall issue to protect the consumers from extremely poor quality from a company like chrysler. They knew this was a quality issue jet continued producing a faulty product. They should be better than this and held accountable.
CategorySteering
DateJul 19, 2022
StateMI
Description
While driving vehicle loss of power steering steering cause stiffness in steering wheel making it hard to control dashboard just flickers numerous faults steering comes on and off making unsafe to drive dealer states can't replicate the issues
CategoryElectrical System, Engine, Service Brakes
DateJul 18, 2022
StateNE
Description
Several messages display simultaneously on and off as the vehicle is in motion which results in power being lost, then restored in a matter of minutes which are critical when traveling in traffic or on the interstate. Steering and brakes are the first to go, but the car remains operational. The gauges display as if the car is stationary with check engine, brake, start stop disabled, traction control and many other lights displaying in error as these things are happening.
CategoryElectrical System, Steering, Unknown Or Other
DateJul 18, 2022
StatePA
Description
Since may of this year I have been trying to get my vehicle diagnosed and repaired. Multiple warning lights and messages go off at various times. Vehicle loses power steering and speed detection at a minimum. I have been to 3 different dealers at 5 separate times. A star case was opened by fiat/chrysler but was closed despite lack of diagnosis by dealer and concerns that the vehicle was not safe to drive. I have spent thousands of dollars and communicated multiple times to fiat with no resolution. I have noted on various forums people complaining of similar issues. The following warnings are noted at frequent intervals; abs needs service, shift module needs service, do not shift, do not turn off power, traction control, battery warnings and many more. Every possible warning indicator is coding. At previous dealer visit to current, the dealer advised that they could not diagnose and told me to pick up the vehicle. I advised fiat and they supported me getting my vehicle despite concerns that it was unsafe. All documented.
CategoryElectrical System: Instrument Cluster/panel, Engine, Steering
DateJul 18, 2022
StateNY
Description
The contact owns a 2018 jeep wrangler. The contact stated that while driving the display screen went blank. The contact stated that several unknown warning lights were illuminated. The vehicle lost power steering and was shaking. The vehicle was taken to the local dealer where it was diagnosed that the battery and sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle also failed to start. The vehicle was towed back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa. The failure mileage was approximately 61,000.
CategoryPower Train:manual Transmission
DateJul 18, 2022
StatePA
Description
The contact owns a 2018 jeep wrangler. The contact stated that a relative was driving the vehicle at approximately 55 mph and the vehicle started losing motive power. The relative noticed an abnormal burning odor before hearing a loud boom sound underneath the vehicle. The relative saw smoke and safely pulled off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the clutch plate had exploded through the transmission bell housing and shrapnel went through the radiator. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 46,465.
CategoryVisibility/wiper
DateJul 11, 2022
StateOH
Description
The driver's side sun visor falls down blocking your view while driving. It pops out of the socket meant to secure it. In researching how to fix it, I located many threads and concerns, including homemade fixes (due to costs) but many things fail causing it to fall down. One person said they were hit in the head with it. From online comments, most fail after the 3 year warranty. As mine did. Estimates online show it costs around 0 to fix. There is already limited vision in jeep windshields, this is a major concern as the only way to fix is to hit it hard back into the socket.... While driving. I've used a hand gel container to even my hard cell case to secure it. Thank you for considering. I believe this has been an on-going issue with jeeps with older recalls. See thread: https://www. Jlwranglerforums. Com/forum/threads/sun-visor-fix. 44865/
CategoryUnknown Or Other
DateJul 10, 2022
StateAZ
Description
The service axle locker system warning light started to appear, and it means the lockers are either poorly functioning, or a wiring\electronic issue has occurred. This is dangerous either way.
CategoryElectrical System, Lane Departure: Blind Spot Detection, Steering
DateJul 09, 2022
StateVA
Description
The power steering went out while driving, check engine light came on, abs service, service shifter, start/stop unavailable, service 4wd, auto park disabled, blind spot alert, electronic stability control service, parking sense off. I could not shift out of park. Many people are having this problem with their 2018 wrangler jl and jlu and later models. All you have to do is google this or go to youtube to see. It may be a faulty ecu. In any case, this is a problem and a safety hazard.
CategoryStructure:body
DateJul 08, 2022
StateFL
Description
Rust is forming along the bottom of all of the doors (4 of them) and on or around some of the hinges. The rust seems to be forming inside of the door and what is visible from the outside looks like the paint in bulging slightly.
CategoryPower Train:clutch Assembly:linkage:clutch Cable/rod/arm
DateJul 04, 2022
StateMD
Description
I had the y03 recall done on august 30, 2021. My 2018 jeep wrangler jl sahara unlimited has 53,00 miles. On my way home from vacation, june 4, 2022, my clutch plate overheated, exploded through the bell housing and transmission, burnt the wire casing, and melted the fuel line. I had to leave my jeep in nc and get a rental car to make it home. After being at a dealership 7 hours away from home for a week in jacksonville, nc, I am told by the dealer that chrysler will not honor my powertrain warranty because the clutch is not a covered component; however, the issue that occurred with the clutch and how it occurred is exactly what both the y03 and w12 recall said could happen. The w12 recall is still showing "incomplete in every location I've checked, including chrysler and mopar; however, I am being told that the simpler fix noted in the y03 recall supersedes the w12 recall instructions - which required service techs to perform a hydraulic clutch system bleed and also perform of clutch health check procedure; whereas the y03 skips these steps. I spoke to someone at mopar who told me that all components related to the recall (I. E. The clutch) have a 2-year warranty after the recall is completed, but any other components affected by the clutch failure are not covered. How can jeep/chrysler know there is an ongoing clutch issue specifically with the clutch plate and not honor/cover repairs that result because of it? And, how can a wire sheath and software update guarantee the potential failure is resolved if the clutch is never inspected to make sure the clutch plate hasn't already been compromised because of excessive heat? I have already filed a complaint with nhsta, spoken to chrysler corporate (without any luck). Chrysler and mopar should stand by their parts/vehicles when something catastrophic like this happens. Had the fuel line caused a fire, my jeep could have exploded or caused a serious accident/death/injury.
CategoryUnknown Or Other
DateJul 04, 2022
StateTX
Description
First off the vehicle locked up with every light on. It had to be tolled. We put a new battery and it worked for awhile. Took to dealership with engine light on and the stabilizer track bar light is on. They fixed the clock screen. Soon as I left the dealership both light were both back on. I drove the vehicle home and its a wonder I made it. You cannot keep it on the road . The stering is all over the place. The dealership is hopless and I spent $ 900. 00 . Now what do I do.
CategoryElectrical System
DateJul 01, 2022
StateMI
Description
When driving, vehicle will start throwing codes and lights, losing power steering and at times after this happens will not shift out of park. Also after this happens sometimes it will not start or shut off.
CategoryElectrical System, Steering
DateJun 24, 2022
StateMA
Description
My jeep has been having electrical problems many warnings across the dash including lost communication with abs module this has been going on for about a month sometimes the fault won't let the jeep go into gear I brought it to the local dealership they had it for the entire day and was told they can't find anything and that it would actually have to be happening for them to figure it out yesterday I was driving with my kids in the jeep and the electrical want crazy and then I lost total steering while doing 55 miles per hour after my heart went through my chest I was able to get the vehicle stopped so according to my jeep dealer I need to be in a near death crash in order for them to figure out the problem I wonder if any unexplained deaths involving newer jeep wrangler could be attributed to these electrical issues
CategoryEngine
DateJun 24, 2022
StateIL
Description
The contact owns a 2018 jeep wrangler. The contact stated while his son was driving approximately 30 mph and slowing down for a traffic signal, the vehicle lunged forward, stalled, and then came to an abrupt stop. The contact stated that several unknown warning lights were illuminated and the windshield wipers engaged independently. The contact's son was able to restart the vehicle and drove back to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.
CategoryElectrical System
DateJun 22, 2022
StateTX
Description
The electronic dash unit (stereo) that controls navigation, climate, media and all other consumer input, changes the screen without touching it. The 8. 4 unit is the main point of contact for a driver with the vehicle. The navigation blinks and switches areas with no touch on the screen. The dangers of the distraction is obvious to me. If they can't make a decent unit for their expensive vehicles, maybe they should leave it out or just stop making vehicles. It's obvious they have zero concern for customers' safety. This is a known issue to jeep, chrysler, stellantis or whatever the carmaker-du jour is!! It's sickening what a company can get away with in this country.
CategoryLane Departure: Blind Spot Detection, Steering
DateJun 20, 2022
StateNY
Description
While driving at low speed in heavy rain vehicle lost power steering, engine service light, anti lock brake failure, skid control. Had to remove vehicle from roadway and restart engine, which corrected steering failure. Engine service light remained on. Vehicle is garaged. After being in garage for 24hrs engine service went out. Contacted dealer and was given appointment. Recommended not drive vehicle until service. Vehicle has 18,000 miles on it. Was told by dealer that battery failed which is tired into the crawl feature of the of the rubicon 2. 0 liter engine with crawl electric motor. Also told that there were many service bulletins.
CategoryUnknown Or Other
DateJun 18, 2022
StateIL
Description
The uconnect screen is delaminating causing the screen to change and override all driver selections at will while driving. This is a safety risk because it is a huge distraction while driving when the system is changing settings back and forth while beeping. The problem was confirmed by my jeep dealer and since I'm out of warranty it will be over

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,000 to replace. No, it was not inspected by any other party except the dealer. The only indication of the problem was you can visually see the separation by the appearance of a bubble in the screen.
CategorySteering
DateJun 17, 2022
StateTX
Description
On multiple occasions this jeep has a tendency to wander into the adjacent lane, especially on curves. It is slow to respond to steering corrections when this happens. Any driving of the vehicle requires constant steering corrections to keep it in a straight line at highway speeds a small bump in the road causes the jeep to wander into the next lane or to start to fishtail. I'm now scared to drive it on the highway and feel it's an accident waiting to happen.
CategorySteering, Suspension
DateJun 16, 2022
StateNC
Description
Purchased slightly used with only 34,387 miles. When driving at a higher rate is speed (62 or more) if the vehicle hits a bump (like when crossing the threshold of a bridge or hitting a bump in the road while in a turn) the passenger side suspension shakes uncontrollably. As per news articles, fiat chrysler automotive is aware and recommends a new steering bump. This seems to be a temporary solution, part easily and quickly wears out and must be replaced. Mechanic state that is not a proper solution. To pay this type of money for a vehicle and then repair bills only to have to repeat. Major concern is when driving on a highway or freeway you can't always safely slow down in traffic, especially with semi trucks.
CategoryUnknown Or Other
DateJun 14, 2022
StateTX
Description
The screen on my 2018 jeep wrangler sahara unlimited is de-laminating. It is causing issues with the touch screen and begins to do things on its own. It is a safety concern due to it being distracting while driving. I am not able to use the hands free mode.
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Steering
DateJun 13, 2022
StatePA
Description
In the middle of the intersection, the power steering turned off and the steering wheel locked. I could not move the steering. All dashboard lights came on as well as the emergency brakes. The gear shift also locked and refused to shift into any toner gear. The vehicle was completely disabled and would not restart. This is the 5 time this has happened. I took it to get serviced at my local jeep chrysler dodge dealership and I am still receiving the same issue.
CategorySteering
DateJun 13, 2022
StateKY
Description
The steering wheel is loose/has too much play. The jeep wanders when holding the wheel straight. When driving, turning the wheel 2-3 inches in either direction produced not movement at all in my tires. This was not an issue before steering recalls were done. Unfortunately, with covid and working from home, I did not drive a lot, and definitely not need to take it on highway. April 9th was the first time taking it on the highway for a trip (connecticut to kentucky). I did not make it. I was in an accident when a vehicle appeared to be to coming to close. I recall turning the wheel and not getting any response…then jerking more out of fear which was to much and I ended up smashing into a guardrail. I had to leave it in pennsylvania at a collision center for repairs. May 26 - can repairs complete so I picked it up in pa and drove to louisville. A 7hr trip took 2-days. I has to drive slow, and so way could I drive it while it was raining. It was wandering and all over the highway and the steering was not responsive. June 3 -I brought it into cross jeep as soon as they had an opening. They rotated the tire and test drive it. I was told they did not notice anything out of the ordinary. The loose steering is how jeeps drive. I was told to take it home and see how things were after the tire rotation. June 6 - first thing monday I called to bring jeep back in because it was driving the same. I left message with the answering service and I texted, but was unable to reach someone to make an appointment. June 7 - got in touch with service and scheduled and appointment for their soonest opening (june 13) june 13 - brought jeep in and explained loose staring and wandering is still an issue in the vehicle does not feel safe and is not safe because it caused me to crash. I showed them a video on the loose steering. I was told there is nothing they can do. That's how “jeeps” drive. I insisted they look further and I also file a complaint with jeep.
CategoryElectrical System, Engine, Unknown Or Other
DateJun 11, 2022
StateIN
Description
When driving or starting up the dashboard & radio will be pitch black not showing anything. Now when I started it up the other day I went to stop at a light and the auto shut off warning light popped on and just stopped working. It will frequently reboot itself by radio standards and shut down the entire jeep system.
CategoryElectrical System, Lane Departure: Blind Spot Detection, Steering
DateJun 10, 2022
StateMA
Description
Service shifter comes on and can't go into. While driving it'll notify again and lock my steering making every hard to turn. Having to wait 10-30 mins just for to reset and get into gear then coming back on days later.
CategoryPower Train
DateJun 10, 2022
StateMD
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving approximately 48 mph, there was a burning rubber odor and a loud popping sound coming from the vehicle. The vehicle lost motive power and stalled. The contact stated that roadside assistance was called; while the vehicle was being raised up on the tow truck fuel started leaking from a damaged fuel line. The vehicle was towed to the local dealer who diagnosed that the clutch plate had malfunctioned and came apart creating a hole in the bell housing and damaging the fuel lines. The contact was informed that the transmission, clutch assembly, and fuel lines needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the nhtsa campaign 20v124000 (power train) for the same failure. The failure mileage was 53,000.
CategorySteering, Suspension
DateJun 10, 2022
StateMN
Description
The jeep wrangler jl sport s (2018), has been having steering issues (death wobble) while driving at highway speeds whenever it encounters a bump or potholes at speeds greater than 60mph. The only remedy is to break and slow down to 40mph, this poses a safety hazard on interstates and highways as the vehicles behind have limited time to react and operating this vehicle while it is vibrating is extremely hard and dangerous in traffic. Myself and my wife have been victims of several road rash incidents as the vehicle's behind don't know what is going on when we slow down to stop vibrating, they have honked us and have even followed my wife for 5 miles harassing her on the interstate. We have an infant at home and are concerned for his safety as he travels with us in the jeep. The car dealer continues to recommend replacing the "steering dampener" as a remedy but having replaced it twice has not fixed the issue. We need fca to fix this as soon as possible as operating this vehicle in this condition is not acceptable.
CategoryVisibility/wiper
DateJun 07, 2022
StateTX
Description
Unknown
CategoryEngine, Unknown Or Other
DateJun 05, 2022
StateIL
Description
Multiple times the check engine light, air bag lights, powertrain light have went off. I took it to the dealership, they said nothing was wrong and reset the lights. The last time this happened, all power went out on my jeep wrangler. I pulled it to the side. Sat for a while and drove 20 home. I called the jeep dealership and they inspected my car. 160 warnings were on the electric scan. The mechanic called chrysler--they charged me almost a 1,000 to fix something in the steering column. I have no warranty as it has been over 3 years. I took my car back and the dealership mechanic said he wasn't sure if he fixed it and I should call chrysler. We did. My case # is 82498233. They said they couldn't do anything about it. Since then, my car keeps losing power while I am driving. I pull it over and sit and then it starts working within 15 minutes. No one knows what is wrong with it. It is a 2018. 5 jeep wrangler. I am teaching my son to drive on it and it is very scary.
CategorySeats
DateJun 02, 2022
StateMI
Description
The back seat in my vehicle came off it's mounting points and partially exited the back window during a rear end accident. The seat was folded forward at the time so no one could have been sitting in it in that configuration but: - I don't have confidence that in the regular position it would have held in place with passengers , and - if I had the top off the rear seat would have left the vehicle, possibly injuring others around the crash.
CategoryElectrical System
DateMay 30, 2022
StateSD
Description
All electrical system failure. Loss of abs, power steering, cruise control, transmission shifting, traction control, auto start, sway bar disconnect. Fan overruns. All dash warning lights come on. Electrical system will return to normal after several restarts and then randomly fail again.
CategoryVisibility/wiper
DateMay 25, 2022
StateMO
Description
Sun visor and post fall out of ceiling into line of vision any time you touch the visor. Has happened multiple times just going over a bump. There are 100s of reports of this issues on various jeep sites. The clip that holds the visor in is defective and has happened on both driver and passenger side on my vehicle. This happens on all trim levels and both 2 and 4 door models of the wrangler for any of the jl series of wrangler. It has not been corrected to date.
CategoryElectrical System
DateMay 23, 2022
StateIN
Description
The u-connect screen is de-laminating. It is also disconnecting the bluetooth connections for the phone and directions, changing input selections and volume randomly. This is causing me to have to use my phone and try to reconnect or look at the screen to see what's going on. This is causing me to be distracted while driving and also having to stop several times causing delays to deal with the screen not working properly.
CategoryEngine
DateMay 22, 2022
StateCO
Description
The frame bracket for the engine mount has a vertical slot instead of the traditional round hole. This allows the engine to climb out of the mount in case the cross bolt gets loosened even slightly. I discovered this flaw when my engine started twisting and the output yoke on the rear driveshaft was rubbing against the fuel tank. Untreated it could have ruptured the gas tank. The enclosed photo shows the main engine mount bolt having pulled out of the mount and sitting above it. Essentially at this point the engine is not connected to the frame.
CategoryElectrical System, Power Train, Steering
DateMay 18, 2022
StateOH
Description
Electrical system failure. All indicator lights come on and all safety feature warning lights activate. Automobile loses power and power steering stops working. Automobile then veered right into traffic other lanes of traffic on freeway. The problem has been confirmed by ken ganley chrysler. The vehicle was inspected by ken ganley automotive. Has been taken to the repair shop 4 times. Same problem continues to happen. Several warning lights came on all at once and vehicle lost power steering causing vehicle to veer right abruptly. Problem first occurred at the beginning of april 2022.
CategoryElectrical System, Steering, Unknown Or Other
DateMay 16, 2022
StateIL
Description
This car lost power steering while driving on the expresway. The lights blink, windshield wipers go off, and all the warning lights flash. It will stop and not allow you to drive. I was told it was fixed after a software update but it continues to happen and it's gotten worse. They are now saying it needs a wire harness replacement. This vehicle is very dangerous.
CategorySteering, Suspension, Wheels
DateMay 16, 2022
StateWI
Description
I was driving my wife's vehicle at the time of this incident. While driving at highway speeds (55+ mph) I went over a cracked/uneven section of the roadway. The steering column began to vibrate and jump in my hands. The front wheels were rattling and bouncing, making it difficult to control the steering path of the vehicle. It was only after slowing down the speed of the vehicle that the rattling / jumping of the steering column stopped. The uneven section of road I had gone over hadn't been that severe enough, I thought, to cause any damage. I drive over that same route several times a week and it was no different than before, other than I was driving the jeep. I asked my wife if this had ever happened to her before. She said it had, but it stopped and she thought it may just be a wearing or broken steel belted radial tire. We were getting the tires replaced soon. After getting new tires, the problem is persisting. The mechanic did not find any damaged wheels or tires, the steering didn't appear loose or damaged. After checking this site for vehicle recalls, but finding none, I was perplexed. After conducting further research I found out about the "death wobble" and fca's customer satisfaction notification v41 steering damper fix.
CategorySuspension
DateMay 16, 2022
StateFL
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving approximately 65 mph, the front wheels started to shake and wobble. The contact stated no warning light was illuminated. The contact stated that the failure was corrected independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering bow and track bar to be replaced. The vehicle was repaired but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 14,480.
CategorySeats
DateMay 04, 2022
StateHI
Description
Both side seat release levers to let passengers in and out of the back seat keep breaking. Fast google search online shows it is a wide spread two door issue. This is a major safety issue as it make egress hard making passengers need to climb over center console. In case of a fire this could cause much harm.
CategoryUnknown Or Other, Visibility/wiper
DateMay 03, 2022
StateSC
Description
My back window on my jeep wrangler will not zip back up all the way. I have only unzipped the back window once, and that was to wipe the inside of the window because it was hard to see clearly though the back window. When I tried zipping the window back up, the zipper did not zip up all the way, and now there is an opening, and water is getting into my jeep. The zipper has never been used except this time, so I could clean the inside of the window. This incident happened about a month ago, and now so much water has come through the opening, it has rusted and ruined my brand new jack and jack lift that came with my jeep. Rain gets through the opening, especially if it rains really hard, and a puddle of rain will stay on my soft top, and when I go to drive it after the puddle of rain has been sitting on top of my soft top, that puddle drains right down the pack of my top, and gets down into the hole. I have also noticed bugs and insects getting through that hole and into my vehicle. Mosquitos usually always get through that opening every time it rains, and wasps get through it too. With wasps going in and out of this opening, I fear they may try to build a nest in my car, since they come and go out of that opening. I have 2 small children, and cannot drive around with this opening in my soft top with my kids. That it a dangerous situation, and the rain getting into that hole is ruining the inside of my jeep.
CategoryService Brakes
DateApr 21, 2022
StateGA
Description
On dec. 31, 2021, we discovered the left rear brake had "frozen" the brake pads to the rotor, causing it to drag and smoke. My wife was alone in the car at the time. We managed to limp it to the mechanic and got it replaced. On feb. 8, 2022, it happened again on the front right wheel. This time she was again alone, 2 hours from home, and it smoked so severely she thought the car was on fire. We got it towed to the garage and this time, with a history developed, we got the other 3 calipers replaced along with the parts they ruined. There is no doubt that her safety is at risk with faulty brakes, whether they freeze or fail to grab. The problem was confirmed by the mechanic and he showed me how he confirmed it. He fixed it; no other entities inspected it. Fca us llc did verbally acknowledge brake problems with that model. Wheel drag and a "burnt" smell started in december, 2021; cause discovered 12/31/21. No other prior warnings.
CategoryElectrical System, Power Train, Steering
DateApr 14, 2022
StatePA
Description
The jeep will automatically go into park will lock the shifter in park every light on dash will come on you will also lose power steering it will say service shifter service stability control abs light comes on check engine light comes on error lights will come on and you can no longer move the jeep until you cut it on and off multiple times before it fixes itself have took it to a local jeep dealer and they claim nothing is wrong but you can clearly see all the lights on the dash no power steering and you cannot shift it out of park this happened to us going to get dinner and we were stuck for about two hours before the jeep decided it was ready to go again that was the first time that it had happened now it will do it daily but we have to drive it because we need means of transportation back-and-forth to work can you please report this as a major issue thank you
CategorySteering
DateApr 04, 2022
StateMD
Description
Recently, my daughter experienced the vehicle shaking after traveling on the beltway at the speed of 65+ mph. She informed that she hit a pothole in the road at the high speed and the car began to shake. The history of this vehicle when I leased it new was the same. After having leased the vehicle for less than a year, I experienced the same. At that time there was a recall on the steering stabilizer (believe that was the name). I took it back to the dealership and it appeared to be resolved. I had not experienced the problem again until recently. I just took it to the dealership explaining the problem. They informed me that the steering damper design was outdated and performed a bleed out. After driving the vehicle, I experienced the same problem (traveling @ a speed of 65+ and hit an imperfection in the road). I believe that may daughter or I could lose control of the vehicle if traveling on the beltway and the vehicle shakes uncontrollably; thus, there's a lost of control of the vehicle which will cause a crash.
CategoryElectrical System, Steering
DateApr 01, 2022
StateMD
Description
Vehicle dash goes crazy. All warning lights come on. Gauges act erratic. Shifter lights blink. Service abs, service traction control, service shift warnings flash. Fans act erratic. Power steering cuts out. When in park vehicle won't shift out of park. Sometimes this happens when vehicle is first started. It is now happening while driving. This is a major safety concern since the power steering goes out while driving. I have had this vehicle to the dealership 3 times for this and they keep telling me they can't recreate the problem. When put on the scanner numerous codes come up.
CategoryVisibility/wiper
DateMar 31, 2022
StateCA
Description
Sun visors repeatedly breaking and affecting visibility through windshield. I have taken it to the dealership twice for replacements and, despite very little use, the issue keeps happening. I am very gentle and careful with the sun visors but despite this it keeps happening. I have installed no hardware or changed any factory-bought hardware that would cause the issue.
CategoryPower Train, Steering
DateMar 28, 2022
StatePA
Description
The steering is very loose and the jeep wanders on the road. I have experienced I down shifting very hard when braking.
CategoryUnknown Or Other
DateMar 24, 2022
StateTX
Description
There is a common complaint among owners of 2018 and newer jeep wranglers. The visors can become detached from their main support allowing them to impede the visibility of the driver and any passengers in the vehicle. Typically the visors break when being raised or lower, however due to the minimal effort it takes to cause the defect to be created the visor can swing wildly if jarred loose during an accident or driving in an emergency which could strike a driver or passenger in the face or chest. I would like an investigation started into resolving this issues as owners are having to pay for new visors only to have them repeatedly break due to the design.
CategoryAir Bags
DateMar 21, 2022
StateMI
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving 20 mph, the air bag warning light illuminated. The dealer was notified of the failure and informed the contact that the vin was not included in an unknown recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had been reoccurring. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.
CategorySuspension
DateMar 21, 2022
StateVA
Description
The contact owns a 2018 jeep wrangler. The contact stated that while driving at various speeds, the vehicle drove over a bump in the roadway and experienced the death wobble. After slowing down, the shaking stopped and the vehicle drove as designed. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
CategorySteering
DateMar 18, 2022
StateMA
Description
Steering wheel locks up at highway speeds, making it very difficult to make any turns. This can be a life threatening issue in many circumstances. No warning lights come on. It happened to me on 03/17/22 , only after a day of owning the vehicle. I found many threats online reporting the same issue. Not sure why this is not a recall yet. Https://www. Jlwranglerforums. Com/forum/threads/steering-wheel-locking-up. 20839/
CategorySuspension, Suspension:front
DateMar 11, 2022
StateCA
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving approximately 10 mph, the contact heard a cracking and popping sound coming from the rear of the vehicle. The sound was heard when the vehicle would slow to make a turn to either the right or the left. The contact stated no warning light was illuminated. The contact drove the vehicle to the local dealer, where it was diagnosed and determined that there were missing welds and cracks on the spring perch on the driver's and passenger's side of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.
CategorySteering
DateMar 09, 2022
StateNY
Description
Car spontaneously begins to violently shake, primarily after traveling over a bridge-road seam or other minor bump in road surface. The shake violently rattles car left to right, violently rattles steering wheel. Occurs at 55-60 mph and above, when travel in excess of 60 mph car becomes consistently undriveable at posted speed. Possible to recover if can slow down below 30 mph, typically must stop car. Safety is high risk due to high speed and very high amplitude vibration, must navigate to safety to stop car (ex: on expressway). Unsure of vehicle control in icy conditions or curves. Have had fellow expressway drivers pull over to tell me they witnessed front tires jumping up and down. Car was just inspected, new tires installed, wheels balanced. Clean bill of health, and issue began. Took to manufacturer dealer, they did not convey any knowledge of issue. However knew what I meant by "death rattle". Technician is replacing steering damper. This is a known issue to ntsa and fiat chrysler. While no recall, fca has posted a consumer satisfaction notice to cover the steering damper replacement, although repair shop claims this is a courtesy extended warranty coverage. The death rattle is no-joke violent and places occupants of vehicle at risk during recovery of death rattle and renders vehicle unfit for safe travel at speeds above 50 mph. Thought you should know.
CategoryElectrical System, Steering
DateMar 05, 2022
StateMO
Description
At 40,000 miles the service shifter warning light came on and a barrage of other lights flashed across the dash. Check engine light comes on and all of a sudden I lose all power steering and almost run off the road. The steering only comes back after shutting engine off and restarting it. It is a continuous problem with no warning as to when it will occur. I have it scheduled to go into shop on thursday for the diagnosis. Either way it is extremely dangerous!
CategorySteering, Suspension
DateMar 04, 2022
StateNJ
Description
On high speed turns when you hit a bump just right the steering wheel/column shakes violently and the entire front end vibrates to the point where it feels like control of the vehicle is lost.
CategoryBack Over Prevention: Rearview System Braking, Electrical System
DateMar 02, 2022
StateTX
Description
1) compromised battery (a battery purchased in august of 2021 from interstate battery|camp bowie blvd|fortworthtx) 2) moritz service team explained some batteries (via the 3 manufacturers) can have a fail rate or be bad batteries 3) moritz could not replicate extent of the issues we experienced with a collapsed electrical system on 02. 24. 2022. 4) moritz could not explain why the 3rd party purchased battery was “discharged” completely after driving the jeep and stopping for a short period resulting in the collapse of electrical system. 5) moritz team and gm had no explanation for the replacement of 3 batteries for this jeep in a short period of
CategoryElectrical System
DateFeb 23, 2022
StateNY
Description
When you put the car in reverse the screen turns blue. Many drivers of this same vehicle has said they all experience a blue screen of death. I took it to a body shop today and they said it's because of faulty wiring during manufacturing. A lot of jeep drivers are experiencing this same issue. Jeep dealers do not know what to do. Please issue a recall before someone gets hurt reversing their car.
CategoryPower Train, Unknown Or Other
DateFeb 22, 2022
StateNV
Description
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down . When sitting in the jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . All have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs .
CategorySteering
DateFeb 22, 2022
StateAZ
Description
Death wobble frontend started to shake violently on a major highway. I have only had this vehicle 3 weeks and was never notified of this and put many drivers near me at risk. No warnings were given. Driving at highway speed.
CategorySteering
DateFeb 22, 2022
StateIN
Description
Front wheels/axle wobble when hitting irregularities in road between 48-65 mph. Requires slowing down to almost a stop to dissipate the wobble.
CategoryPower Train
DateFeb 21, 2022
StateCA
Description
Warning light on for “ service axle locker system” and functionality of axle lock is not available
CategoryStructure:body
DateFeb 21, 2022
StateNY
Description
Frame welds failed, causing the lower control arm to completely detach from vehicle while driving on highway. Yes, it is available for inspection upon request. Yes, my safety was put at risk. Dealer refused to acknowledge problem, did not wish to see photos or video. The repair was completed elsewhere. December 29th - while driving on the highway I hear a loud bang and pull over. Turns out my front lower control arm mount completely breaks off my frame (see attached photos). I call my dealership (zappone cdjr in clifton park ny), they can't get me in for a few weeks due to their availability. I get a major favor and get an extremely reputable, nationally known, off-road manufacture to fix it for me. While I am there, they tell me - take it in to the dealership, a lot of your welds need to be looked at. Apparently someone attempted to touch up some of the welds by hand, but didn't do a great job. I purchased this jlur brand new, actually ordered it from factory so no outside work was done on it. Feb 21st - finally get it in to the dealership, explain to them the situation and without even looking at it, I already get hit with the “well hopefully your lift didn't cause it” by the service advisor (jeff coon). I even reference the tsb out about welds and get told “well tsbs aren't covered under warranty its an out of pocket expense”. So I call the support center and get told the same thing frame is not covered under my extended warranty, and my standard warranty is out. Ultimately I get told “inspected frame from star cases and damage to frame is not a known issue and is caused by off reading abuse and aftermarket lift kit and would put pressure on welds. Technician found would not be considered factory warranty due to aftermarket lift kit installed.
CategoryVisibility/wiper
DateFeb 21, 2022
StateUT
Description
Driver's side sun visor mount failed while driving. Had visor unclipped to block sun in driver's door window while driving on freeway. Mount broke and the visor unexpectedly hit me on the left side of my head, startling me and and almost caused an accident. The wires from the homelink switch group was the only thing that stopped it from falling off. From reading online this is a pretty common problem. There are aftermarket parts to fix the problem.
CategoryEngine
DateFeb 20, 2022
StateVA
Description
1. Engine 2. Yes. I was on a major highway when the jeep wouldn't go above 10 miles per hour and almost causing me to get rear ended. 3. I had it at the dealer at least 4 times, they can't find the problem. They replaced abs controller, still they can't find the problem. 4. The vehicle was inspected by the dealer, not even sure how it passed state inspection. 5. Every warning light came up on the dashboard. The problem started in november 2021. The last incident happened on the night of 2/19, this time the vehicle would go pass first gear... I was driving 10mph.
CategorySteering
DateFeb 18, 2022
StateOR
Description
Steering wheel seems to ( tighten up when going around a curve went right ) this has happened off n on from time to time…. Safety is if the steering whee locks up going around a curve at 30 or more miles an hour and you don't respond quick enough or pull hard enough the other way you can run someone over. Cause a wreck. This is 100% a safety matter and needs to be investigated not the only jeep having this problem. No one has confirmed the issue or hasn't caused any accidents ( yet) it is just a scary moment when it happens I have two kids and don't need the steering to act up while they are in the car. No warning lamps on nothing let's you know that something isn't right. When it happens and all sudden you jerk left or right makes you look like a drunk driver swerving. This has happened 5 or 6 times and just happened 2/18/22 when my wife was on her way home from work. This needs to be looked at and investigated before it causes a death.
CategoryPower Train:clutch Assembly
DateFeb 16, 2022
StateNC
Description
The contact owns a 2018 jeep wrangler. The contact stated that while the vehicle was parked, his wife noticed a strong burning odor coming from underneath the vehicle. . The contact's wife drove the vehicle out of the garage and parked outside. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was fractured, had failed, and had a burning smell. The dealer also diagnosed that the engine rpms rev up between shifts of the transmission. The vehicle was not repaired. The contact became aware that the recall for nhtsa campaign number: 21v028000 (power train) was completed on the vehicle in 2021 to prevent transmission clutch failure. The manufacturer was notified of the failure and advised the contact that the dealer would need to disassemble the transmission and the clutch further for proof that the failure is related to the recall for nhtsa campaign number: 21v028000 (power train). The manufacturer also advised the contact that he would need to commit 0 before the dealer disassemble the transmission and clutch. The contact declined. The vehicle was not repaired. The failure mileage was approximately 24,000.
CategoryElectrical System, Visibility/wiper
DateFeb 13, 2022
StatePA
Description
I have had the rear defroster tab re soldered twice and the rear glass completely replaced. The second time the tab was resoldered 2/11/22, the next time I started the vehicle to warm up, the rear defroster was on and the entire rear window shattered
CategorySteering, Suspension
DateFeb 11, 2022
StateMI
Description
My vehicle is suffering form the defect described in this recall notice - https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10169208-9999. Pdf however, my vin doesn't show as being recalled in the nhtsa lookup tool. This week the same experience was observed while driving over 50mph and hitting normal bumps in the road. A wild vibration/oscillation takes over the vehicle and presents a safety concern for myself, passengers, and motorists around me.
CategoryAir Bags, Electrical System, Steering
DateFeb 10, 2022
StateOH
Description
When driving, at random times my dash lights all come on and the following components say that they're unavailable: abs electronic stability control sway bar disconnect stop/start blind spot alert I will then lose my power steering. My speedometer, rpm, and fuel gauges will drop to 0. This has happened both when driving around the neighborhood and while driving on the highway. I have been to two different dealers three different times and they have been able to reproduce and confirm the issue. But they have been unable to fix the problem. Researching the issue myself, I have found several examples of other owners having this same problem. Examples can be found on carcomplaints. Com and jlwranglerforums. Com. I don't know how many other cars must have this issue before action is taken by the manufacturer, but I consider the loss of power steering and the airbag system a significant safety issue. My vehicle is available for inspection at any time.
CategoryElectrical System, Fuel/propulsion System
DateFeb 05, 2022
StateOH
Description
Just took my 2018 jeep wrangler unlimited jl in for the improved steering feel recall. The jeep was working just fine until after the software update just miles after update lost all power and shut off and wouldn't restart. I couldn't even get it to turn over enough to put it in neutral to put it on a tow truck. Finally got it restarted, back to the dealer and was told fuel pump was out. Service bulletin #s1808000167, fca discusses the reasons that the vehicle won't start or there is lost contact with the fuel pump control module.
CategorySteering
DateFeb 01, 2022
StateTX
Description
*steering issues. The steering has locked up multiple times. Once in a parking lot. Every other time has been on the highway at speeds over 65mph. Yes, it is available for inspection. *if there had been a sharp curve or a reason to quickly maneuver, I would not have been able to. *no, it is out of warranty dealer let me know it's my problem. *no has not been inspected by police or others. *no warning lamps or any other symptoms prior to it happening. I've pulled over and inspected it each time. I do not find anything loose or binding that would cause this. Also, by the time I pull over it no longer does this.
CategoryElectrical System, Steering
DateJan 31, 2022
StateTX
Description
Multiple occurances of steering locking up(power steering failure?)all on cold mornings, turning left and around 35-40 mph 12/21/21: while driving down a straight 2 lane rd prior to dawn, I lightly steered my vehicle right to move from center of rd to right hand side. When I attempted to steer back left to correct the vehicle straight, I was unable to move the steering wheel at all to the left resulting in me driving into a mailbox & damaged both vehicle & mailbox. Vehicle drove home fine w/out further steering issue and problem couldn't be replicated. 1/11/22: another cold morning(appr 32 degrees), warmed car up for 15 mins(to take kids to school). Came to a 30 degree left turn & again noticed the same issue of steering locked up and unable to turn left into curve until I used both hands/arms to apply a significant amount of physical force(again barely missing a mailbox). Then I couldn't correct back to the right w/out applying same force so ended up in oncoming lane of traffic. Thankfully there was not an oncoming vehicle since I had 2 kids in the car & could've had a head on collision. Steering started working again before vehicle even came to a stop. 1/27/21: cold morning again, warmed car up as usual, & had the same steering failure on same left hand curve as on 1/11 but this time steering ability returned quickly and safely made through the turn. Oncoming vehicle but steering returned quickly enough to avoid issues. I've since learned that fca has a new 'campaign' out for the steering assist categorized as a 'non-safety related' repair. I'm uncertain if the 'software update' will address my steering issue as the factors outlined in it are not the same as my circumstance & correspond with a different issue being reported with the steering.?
CategorySuspension
DateJan 31, 2022
StateMA
Description
I took to my local mechanic after noticing that the car shakes very time I hit bumps while driving my mechanic inspected it and noticed that there's a crack in the the weld in the front track bar bracket. Same as the safety recall ua5 that fca has for the same year and model jeep for that year and when I called them they said that mine was built after that by a month.
CategoryUnknown Or Other
DateJan 31, 2022
StateIN
Description
Instrument cluster failed at 5 am (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them. Took 2 weeks to get appt. W/ dealer. When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in. This indicates a serious safety and/or legal liability issue. Couldn't estimate how long that would be. Vehicle had only 29,481 miles on it! it took two trips to dealer and 41. 72 to complete the repairs. (somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) please note that the jeep forums indicate this problem was not an isolated incident! Filed claim for reimbursement of repairs and was flatly denied. Service record, complaint to jeep, and (unsatisfactory) response attached. I recommend a recall for this defect. Please let me know the results of your investigation. Thanks!
CategorySteering, Suspension
DateJan 28, 2022
StateFL
Description
The contact owns a 2018 jeep wrangler. The contact stated that while driving at various speeds and going over bumps in the roadway the vehicle was difficult to control. The contact stated that while merging onto the highway at approximately 60 mph, the vehicle drove over a small bump in the road and became difficult to maneuver. The contact stated that he was able to safely slow down and pull to the side of the highway to avoid a crash. The local dealer was contacted, and the contact was informed that the steering box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and suggested that an appointment be made to diagnose the vehicle. The failure mileage was 16,791. The vin was invalid.
CategoryElectrical System, Suspension, Unknown Or Other
DateJan 14, 2022
StateGA
Description
My jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." when I took it to the autonation jeep dealership, south, columbus ga. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my jeep last week after this second recall, my heat and a/c no longer worked--all controls on the jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, a/c and defrosting, that I needed to deal with jeep usa. I have submitted my case to customer care (fca us, llc) at jeep usa, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my jeep! Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategorySteering
DateJan 10, 2022
StateTN
Description
The steering wheel begins to shake violently, without warning, making controlling the vehicle hard to control. My vehicle was recalled for this and repaired once. However, the problem has began again. This time is has more violent shaking than the previous encounters, making controlling the vehicle almost impossible. No warning lamps or messages. It seems to worsen in cold weather.
CategorySteering, Suspension
DateJan 10, 2022
StateGA
Description
I have experienced out of nowhere violent front end shake on 4 different occasions since purchasing a used 2019 jeep wrangler sahara three (3) months ago. It cannot be reproduced as I cannot determine what exactly causes it to happen but on at least two occasions I was traveling along highway bridges. There are no warning lights or messages prior to the violent shake. I have had a tire store employee look at the vehicle and have been told the steering damper should be replaced however after researching my vin noticed that this has been completed at least once already according to the mopar site. It is very dangerous in my opinion as you will have to keep your wits about you to keep from losing control of the vehicle. Most recent occurence 2:00 pm interstate 20. January 9, 2022
CategorySteering
DateJan 07, 2022
StateGA
Description
My jeep is wobbling violently on the highway and will not stop unless I come to a stop
CategorySteering
DateJan 03, 2022
StateGA
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving 70 mph, the front of the vehicle was wobbling violently. The contact mentioned that the steering wheel was shaking to the point the contact was unable to continue to drive the vehicle. The vehicle was taken to an independent mechanic but was not yet diagnosed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
CategorySteering
DateJan 01, 2022
StateFL
Description
I bought the vehicle used in december of 2021. It has been out of warranty since july of 2021. At highway speeds, the vehicle wanders side to side and seems to pull to the right. It does it on interstates as well as local roads and it is more noticeable at speeds over 30mph. Fca knows about the problem and has fixes available for vehicles still under warranty. I feel this is a dangerous situation, since I am unable to steer the vehicle in a straight line, and steering requires constant small adjustments just to stay in my lane.
CategorySteering, Unknown Or Other
DateDec 29, 2021
StateIL
Description
I'm describing this is a steering problem, but it may easily include suspension as well. I've experienced the so-called death wobble several times since buying this jeep. I had chalked it up as being part of having 4wd (though operating in 2wd), but I never had this problem with a much older jeep, and it doesn't seem like it should be acceptable. Twice on this day traveling around 60 mph, the steering began to shake with the whole vehicle wobbling. I was able to stop it after slowing down below about 40 mph or so. I haven't found a common culprit, though it's been triggered by hitting bridge expansion joints on the highway... Particularly if I'm not going perfectly straight. I'm fearful of driving over 55 mph, and I don't think that's acceptable. While I kept control, I don't know if that will always happen. I fear losing control and possibly rolling over. It has not been reproduced or confirmed. It has not been inspected. No warning lamps or messages showed.
CategorySteering
DateDec 28, 2021
StateMA
Description
Severe death wobble at speeds above 60 mph , have had this looked at several times by dealer but problem persists
CategorySteering
DateDec 26, 2021
StateTN
Description
I have a experienced steering lockup multiple times. Normally in cold weather conditions. Twice in the driveway. About 5-6 times on the road at 30-40 mph and twice on the interstate
CategorySteering
DateDec 23, 2021
StateFL
Description
My steering on my jeep feels stiff occasionally. Hesitation/resistance when trying to steer. This happens once in a while. More often on cold mornings, right after a cold start.
CategoryElectrical System
DateDec 21, 2021
StateNM
Description
Vehicle failed to restart at the rest area with 18,000 miles on it. I called the service truck and made a report to the dealer the vehicle started within 15 minutes of setting . Went to dealership and had the jeep checked out. They could not find any thing that was wrong. We were told it had to be malfunctioning to find the problem. Today we were at a grocery store stopped came back in the vehicle would not start. After about 15 minutes vehicle started, while leaving the parking lot the jeep made a bucking hesitating movement. I called the dealer they said the vin number was not on recall. The 2018 jk jeep has 22,000 miles on it. Found this u 87 recall on the powertrain control module. Thank you
CategoryUnknown Or Other
DateDec 18, 2021
StateLA
Description
Service axle locker system
CategorySteering
DateDec 07, 2021
StateTN
Description
2018 jlu - sport while driving at any speed over 40 mph, when trying to turn with the road, the steering wheel locks up and will not allow me to turn it. This has almost caused me to crash into other vehicles and/or structures as I can not maintain my lane, with my *child* in the vehicle. Colder weather seems to make this worse. Also, there is excessive play and extremely loose steering while driving, the vehicle will not maintain a straight line, the driver must constantly micro manage the steering wheel. No warning lamps or messages. I have not taken it to the dealership because they want to charge over 0 for a diagnostic fee. I should not have to pay this charge as this is a known safety issue. There is a recall for this issue on others with the same year, make & model but my vin is not included in this. After speaking with mopar last week, I was informed that I would have to pay for any repairs out of pocket and hope that my vin makes it on the list one day!
CategorySteering
DateDec 06, 2021
StatePA
Description
While driving 65 mph on interstate highway, jeep front end began vibrating and violently shaking during lane change. Surrounding vehicles noticed erratic condition and yielded. Regained control as vehicle slowed below 45 mph. Issue repeated itself twice the same day. Stock vehicle, 11,600 miles on odometer. Unsafe condition.
CategoryBack Over Prevention: Camera System
DateNov 29, 2021
StateDC
Description
The contact owns a 2018 jeep wrangler. The contact stated while operating the vehicle, the backup camera was inoperable on several occasions. There were no warning lights illuminated. The backup camera would randomly work as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 7,800.
CategorySteering
DateNov 27, 2021
StateMO
Description
2 times now the stearing has felt as though it locked up while driving . Both times I have noticed it was a colder morning say 30f . Very scary when it happens
CategoryElectrical System
DateNov 26, 2021
StateNY
Description
The contact owns a 2018 jeep wrangler. The contact stated that the vehicle was parked in the garage for 10 days. The contact stated that as he opened the garage door, he saw smoke. The contact looked around but he could not determine the cause of the failure. The contact stated that he opened the hood of the vehicle and noticed that the fuse box and the fuse wires had burned. There were no injuries sustained. A police report was not filed. The independent mechanic arrived at the contact's residence and diagnosed that the fuse box and the fuse wires had burned. The vehicle was towed to the dealer for diagnosis. The manufacturer was notified of the failure and sent an investigator who diagnosed the vehicle. The manufacturer sent a letter to the contact stating that based on the investigator report, no issues were found and the failure was not a manufacturer defect. The dealer informed the contact that the fuse box and fuse wires needed to be replaced and he would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 1,100.
CategoryElectrical System
DateNov 24, 2021
StateFL
Description
Initial problem was the auto restart stopped working when the vehicle came to a complete stop. Then noted a couple of months later the dash board electronics started displaying random screens and warning lights. Finally the car refused to start and shift out of park and the display unit showed milage at 999999 and no indication as to the problem with vehicle. All alarm lights were also on in dash display. Towed to dealer and they said they had to replace 2 batteries.
CategorySteering
DateNov 23, 2021
StateSC
Description
My jeep has began to shake violently on two recent occasions 11/18 and 11/23 at highway speeds. I tracked back to see if something was in the road, but all I found was a small imperfection about 1 inch tall in the road seam. The vehicle began to shake so violently that it took all I could do to keep from colliding with neighboring cars. The internet calls this “death wobble “ and it was supposed to be repaired by the dealer under recall. I had the work completed over a year ago and the vehicle is still affected.
CategorySteering
DateNov 20, 2021
StateNY
Description
My steering wheel keeps locking up and I am unable to turn the wheel. My power steering fluid is fine cause I had it checked. The only way to unlock the steering wheel is to step in the brake. I believe it has something to do with the power steering pump. I have set up an appointment with jeep for service. I recently had my jeep inspected and it passed. No warning lights have come up. It's a very scary experience as I almost got into an accident as I was not able to turn the wheel until I stepped on the brake.
CategorySteering
DateNov 14, 2021
StateNJ
Description
Steering sticks going around a curve… feels like someone is holding the wheel.
CategoryUnknown Or Other
DateNov 12, 2021
StateWI
Description
The right side sun visor broke. One month later the driver side visor broke. Both by the mounting stem.
CategorySteering
DateNov 05, 2021
StatePA
Description
I was driving to work at approximately 7:50 am when the outside ambient temperature was below freezing (approximately 30 degrees fahrenheit). The vehicle was operating normally until I came to a long, sweeping, and gradual curve on a road that I take every day to get to work. As I entered this curve to the right, driving at approximately 60mph, my steering locked up causing the jeep to drift into the other lane of traffic. After 2-3 seconds of steering lock, the wheel released and I was able to jerk the vehicle back into my lane. Normal operation resumed, until I came to a similar curve, just up the road, when the lockup happened again. Again, the curve was long, sweeping, and gradual, and I was driving at approximately 60mph.
CategorySteering
DateNov 03, 2021
StateKY
Description
This morning while taking my jeep to work, the steering was locked up on me. I had roughly 15 degrees of movement on either side. I had to take a turn and use every bit of my strength to turn the jeep until I could physically feel my steering loosen up and then drove normal. I always use my remote start and let it warm up before driving on cold mornings. It doesn't have any mods on it either that aren't from jeep.
CategorySteering
DateOct 28, 2021
StateNY
Description
While driving around the speed of 55 or high the steering wheel seems to lock up and you can't turn it. This is extremely unsafe as it has almost caused major accidents.
CategorySteering
DateOct 27, 2021
StateVA
Description
Entire vehicle continues to shake violently about 1/3 of the time after hitting a bump at highway speeds. Shaking has become increasingly prevalent and pronounced, and it lasts for a longer duration when unable to slow down under 45 mph while driving. Vehicle shake has been noticed by other drivers, who signaled about the issue while driving. Manufacturer recall has been completed twice, but issue continues to get worse.
CategoryService Brakes
DateOct 25, 2021
StateMA
Description
I have had an issue since the vehicle was 6 months old, when applying the brakes, the pedal is low (half way to the floor), not a good feeling. When I do a quick pump, the pedal comes up to safe, responsive level and I get a good safe stop. I don't tow much, but I occasionally tow a small boat, I then don't feel safe at all. I have had it in to the dealer no less than 6 times for the issue and they claim all is ok. I have also paid to have an independent shop look at it and they do find it a problem and even a fix as when they pinched off the front hoses, the pedal was right up top. The last time at the dealer I was told that jeep does realize that they have an issue but cannot supply replacement parts as they are needed for the cars being built... Please help!
CategoryPower Train
DateOct 24, 2021
StateTX
Description
Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.
CategoryUnknown Or Other
DateOct 15, 2021
StateLA
Description
The uconnect (infotainment system) screen in our vehicle has suffered from delamination. The delamination between the two parts of the screen has resulted in persistent "ghost touching". This is where the screen acts as if it has been touched even though it has not. This ghost touching is sporadic and volatile and results in a very large distraction for the driver. On more than one instance this distraction has almost led to a collision. At one point the touch screen started to self dial sos and would not respond to the initial attempts to hang up, causing the driver to be distracted and almost cause a collision. This is a known problem affecting multiple fca vehicles where they have chosen to not recall or support the replacement of the faulty part. This issue can endanger the vehicle driver and others on the road way.
CategoryElectrical System, Power Train, Steering
DateOct 12, 2021
StateIN
Description
Random intervals the jeep dash complety shuts down and loses all power steering and abs and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c
CategorySteering, Suspension
DateOct 08, 2021
StateKY
Description
Driving 72 mph on interstate, crossed a bridge and as I exited the bridge hit a rough spot and the 2018 jeep wrangler I was driving, suddenly the front end started vibrating vigorously and the steering wheel starting vibrating so bad I almost lost control of the vehicle. Finally I slowed down to 40 mph and the vibration stopped. I am afraid to drive the vehicle at a high rate of speed on the interstate because of the possibility of having a wreck. This need to be taken care immediately by the company at no charge to me. The vehicle only has 5500 miles on it. I bought it new.
CategorySteering, Suspension
DateOct 08, 2021
StateKY
Description
Driving 72 mph on the interstate when I exited a bridge, there was a bump in the road. The front started to vibrate vigorously and the steering vibrated so hard that I almost had a wreck. Slowed down to 40 mph and the vibrating stopped.
CategorySteering
DateOct 04, 2021
StateGA
Description
Steering wheel assist seems to be faioling when vejicle is in motion. It feels like the steering stiffens up or acts as if the car is turned off.
CategoryElectrical System, Steering, Unknown Or Other
DateSep 30, 2021
StateWV
Description
In july 2021 our 19 year old daughter was driving our 2018 rubicon on a trip 2 hours or so from home when all of the dash warning lights came on speedometer was lost . Panicked she asked us what to do? We told her to take it to the closest jeep dealership (ladd-hanford dcjr) to see if the vehicle was safe to drive. She was told it just needed an oil change and it was safe to drive. About 10 days later my wife was driving the vehicle and the same thing happened. The vehicle was taken to our local dealer where they tried to diagnose, unable to duplicate the problem it was returned to us. We returned about 10 days later same lights coming on, this time power steering was lost. Dealership worked with chrysler engineering and determined that the abs module needed replaced. Work completed and jeep was picked up. About 10 days later dash warning lights on, speedometer display out, power steering lost, back to dealership. Unable to look at at that time appointment made and returned. It is now september 30th we have cases opened with chrysler and mopar warrantee. Vehicle is still at the dealership, diagnosis is now a 00. 00 chaffed wiring harness just outside the fuse box not covered by anybody. No guarantee that this will fix it. Neither will put anything in writing. I have tried to be patient, we need our vehicle. I do not feel that my family or others are safe when it pertains to this vehicle. I don't want it to be involved in an accident that could cause serious injury or death.
CategorySteering
DateSep 24, 2021
StateNV
Description
Experienced the death wobble. At speeds over 70 mph hitting a few bumps in the road the front end would shake violently would have to get the speed under 50mph in order to get it to stop. Has happened over a dozen times
CategoryElectrical System
DateSep 20, 2021
StateKS
Description
Stop/start feature began intermittently working only in march of 2020. Stopped working completely in may. On july 31, 2020 it began functioning. Never worked again after that day. In march 2021 I had the vehicle serviced and advised the dealership it was not functioning. No tests were run and was advised I needed to drive the vehicle more to keep the auxiliary battery charged. On september 12, 2021, vehicle would not start after driving it most of the day. Had to jump start to get running. Would not start the next morning. On 9/13/21, jump started and driven to dealership. R/o number 6085781/1. Installed bbaux101ab battery due to start/stop battery failed. Stop/start was not functioning upon leaving dealership. Did not function until 9/19/21 at 8:50am at an intersection. Disengaged the function by pressing the button on the dash. Vehicle shut down, displayed push brake to start. Vehicle put in park. Would not start. Had to use pull cord under gear shift to get in neutral and push out of roadway. Jump started to drive. Vehicle displayed "stop safely, vehicle will shut off soon." while driving down the street. Upon arrival, put in reverse to enter driveway, vehicle stopped reversing, felt like it was in neutral, vehicle engine began racing, instrument panel began flashing warnings, had to forcefully hold the brake, would not shift in to park or drive. All gear lights lit up on gearshift. Was afraid the vehicle was going to accelerate and crash. Passengers immediately abandoned the vehicle. Pushed to the start button and vehicle finally shut down. Warning flashing were: service electronic stability control, service power steering, service airbag system, service 4wd, service antilock brake system, passenger airbag on (with no passenger). Instrument needles began moving up and down and would not stop. Opened door and needles ticked, blank screen and a ding. Did this for over an hour before all stopped. Vehicle completely dead. Will not jumpstart.
CategorySteering, Suspension
DateSep 12, 2021
StateFL
Description
I was driving down a major highway at approx 60 mph. The entire vehicle started violently shaking; uncontrollably. It was very difficult to control steering. This continued for approx. 2 minutes. No warning lights came on
CategoryElectrical System, Engine, Unknown Or Other
DateSep 04, 2021
StateCA
Description
My jeep stalled on me in the middle of the street at night. All of the lights dimmed out including my emergency lights, I couldn't put into neutral or turn it on I had to get it towed home. Both batteries replaced it turns on but stalls. Could be the alternator?
CategoryAir Bags
DateSep 02, 2021
StateNV
Description
Service air bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
CategoryStructure:body
DateAug 31, 2021
StatePA
Description
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
CategorySeats
DateAug 17, 2021
StateOH
Description
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
CategoryStructure:body
DateAug 16, 2021
StateMN
Description
Within a week with no wear or tear -14000 miles; all hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- all wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be new doors and hinges - which are a must. My doors have never been removed! And my jeep is garaged.
CategoryPower Train:clutch Assembly
DateAug 13, 2021
StateNC
Description
The contact owns a 2018 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
CategoryPower Train
DateAug 11, 2021
StateCA
Description
The contact owns a 2018 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in may 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
CategoryUnknown Or Other
DateAug 02, 2021
StateGA
Description
While traveling this weekend, my 2018 jeep went into "death wobble" which caused loss of control of vehicle on a highway causing me to exit the road. I was going about 70 mph at the time and there were some imperfections on the road. I search online when home and saw that this has been an issue in the past. However, when looking at the vin on nhtsa recall check it shows no recalls. While driving I was able to remain common and analyze the situation. However this is a major safety issue if one of kids experienced the same situation. I don't feel safe to drive this vehicle on the highway. Please advise
CategorySteering
DateJul 23, 2021
StateMN
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
CategoryElectrical System, Fuel/propulsion System, Power Train
DateJul 18, 2021
StateNJ
Description
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the pcm (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
CategoryElectrical System, Engine, Steering
DateJul 14, 2021
StateMI
Description
I was in my car at a gas station and the car had shut down with abs light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (abs, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the abs module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. The same day, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, while driving my "serviced" vehicle, the abs light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while driving and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, abs/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is extremely dangerous. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a dangerous situation.
CategoryPower Train
DateJul 07, 2021
StateWA
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of nhtsa campaign number: 21v028000 (power train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
CategoryEngine
DateJul 06, 2021
StateTX
Description
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
CategoryPower Train
DateJul 06, 2021
StateNC
Description
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm's went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I'm three hours away from my home. Had just took the jeep to the dealer for service and was told everything looked good. No issues with the clutch or anything along the lines of that. Extremely upset. This need to be resolved asap. Broke down at 7:10pm wasn't able to get a tow truck to me until 10:30pm
CategorySuspension
DateJun 08, 2021
StateFL
Description
The contact owns a 2018 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on may 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
CategorySteering
DateJun 03, 2021
StateCA
Description
The contact owns a 2018 jeep wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
CategoryVisibility/wiper
DateMay 26, 2021
StateFL
Description
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 jlu sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. This is extremely dangerous! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by jeep. There needs to be a recall processed on this issue.
CategoryElectrical System, Steering
DateMay 19, 2021
StateVA
Description
My jeeps steering wheel locked up while driving. It felt like the power steering lost all power. Also, multiple warning lights started to display and the speedometer stopped working.
CategorySteering
DateMay 18, 2021
StateMA
Description
Driving on the highway at 65 mph, getting of the highway onto an exit at @35 mph steering wheel completely lock and abs ligh ame on . Was able to pull to the side cool car then drive . Two weeks prior the whole console stacwas replace because of the same problem.
CategoryPower Train
DateMay 16, 2021
StateAZ
Description
Axle system issue. Dealerships are replacing complete axle for just a sensor and they take the car a month to do it. Common issue on all jeeps. Just google service axle system.
CategoryUnknown Or Other
DateMay 16, 2021
StateMA
Description
Strong oder of exhaust when accelerating at high way speeds. The smell lingers in the cab of the jeep until I open a window. Is strong enough to also smell while the top is down. Has been an on going issue.
CategoryPower Train, Unknown Or Other
DateMay 14, 2021
StateTX
Description
While driving the locker system light will ding and light will illuminate. Have had it at a dealership 5 times approximately for this issue. Locker system will not work but I fear it will engage while driving since they cannot figure out how to fix it. I have had the entire axle replaced as well as the drive train control module. I have no idea what needs to be done to fix it at this point but when the engineer says it needs to be adjusted and the dealership has no idea what they mean by that since it is not a serviceable part of the axle. It is built into the axle itself hence the axle replacement. The forum for the jl wrangler there are a multitude of problems with the axle/locker system that jeep cannot figure out and it's been over 2 years.
CategoryPower Train
DateMay 12, 2021
StateFL
Description
Tl* the contact owns a 2018 jeep wrangler. The contact received notification of nhtsa campaign number: 21v028000 (power train) however, the part to do the recall repair was not yet available. Jacksonville chrysler jeep dodge ram westside located at 7030 commonwealth ave, jacksonville, fl 32220, (904) 438-3500) was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirm parts not available.
CategoryPower Train
DateMay 10, 2021
StateNY
Description
Y07/nhtsa 21v-028 the repair jeep has proposed is a software update which will reduce available power. This is unacceptable. Jeep needs to upgrade the clutch/pressure plate to handle the loads that the engine imposes on it. A software change is nonsense. Thank you
CategoryElectrical System
DateMay 07, 2021
StateCT
Description
Uconnect infotainment system frequent freezes and reboots, and this affects the backup camera display. Sometimes the backup camera guidelines disappear, sometimes the backup camera display shows a blue screen of death, sometimes it doesn't turn on when shifting to reverse, and sometimes the unit reboots itself or freezes. The reboots and freezes happen while in motion and are very distracting.
CategoryPower Train
DateMay 03, 2021
StateMO
Description
Rear locker/axle faulty. Now on my 2nd time needing rear locker/axle repelaced. Vehicle started throwing codes in rainy weather.
CategoryUnknown Or Other
DateMay 03, 2021
StateOH
Description
I received a letter stating there was a recall on the clutch. About a month later I was driving and all of a sudden I was unable to shift, there was a cloud of smoke behind my jeep. I was only a few miles from home so very slowly I got there. And there was also a burnt smell. My jeep has been at the dealers since march 18. Today they said that it was not due to the clutch recall and I would be responsible for the repairs. This is my 3rd manual transmission vehicle and I do not beat on them. I know how to drive a manual vehicle. The whole time the service manager has been telling me he believes it was due to the recall. Apparently someone from fca made the decision that it was not.
CategorySteering, Structure:body
DateApr 29, 2021
StateMI
Description
I purchased the jeep wrangler as the first owner in 2018. I immediately felt inconsistencies with the steering. The steering felt loose. At the time I expressed my concern to the dealership that I purchased the jeep from, I was told that there was a recall on my jeep for the 'death wobble' and that it was likely the result of that. The recall work was completed within the first 12 months of purchase. The recall repair did not resolve the issue. The steering continued to feel loose and as time went on became more evident. When driving on the expressway onto an exit at 40-50mph I followed the slight curve and the steering felt unstable and wandered. The best way to describe what occurred would be that it felt like the frame was falling off the wheels. This continued more frequently and last week became unmanageable. While driving 70mph down the expressway, I was unable to maintain control of the vehicle. It felt like I was driving a boat on water. I felt confident that the frame of the jeep was leaving the wheels. At this time I noticed that the gears were slipping as well. I made an appointment to have my transmission examined. The earliest available appointment is 6 days out, so I decided to sneak under the jeep to see if there was a transmission leak. What I observed was shocking to find on a 2018 vehicle and considerably overwhelming. My degree is criminal science, so far from having any automative/engineering experience and knowledge, but contextual clues are evidentiary clear to me. The feeling of the frame being displaced from the body of the vehicle is a probable result. I have a deep concern with the current condition of the welding of the frame and the condition of the underbody.
CategoryStructure:body
DateApr 28, 2021
StatePA
Description
Poor quality welds on the whole frame of my jeep. Not only that but it is a 2 year vehicle that is rusting away. California vehicle keep in mind so rust should be very minimal. Also the 5' uconnect radio freezes often and shuts on and off.
CategorySteering, Suspension
DateApr 26, 2021
StatePA
Description
When traveling at 70mph+, certain bumps will cause the steering wheel to shake violently. The wheel is impossible to hold on to. You have to show down to around 50mph to get the shake to go away. It was taken to the dealer and although I explained it has happened multiple times, they said they were unable to replicate it and therefore unable to make any repairs
CategorySteering
DateApr 17, 2021
StateOH
Description
Jeep developed a very severe wobble at highway speeds after hitting a small bump front tires wobbling badly vehicle only has 39. 000 miles on it. Slow down and wobble disappears very dangerous and scary I believe they call it the (death wobble)
CategoryElectrical System, Power Train, Unknown Or Other
DateApr 14, 2021
StateCA
Description
'service axel locking system' warnings light on dash. Occurred on highway in motion, driving straight forward.
CategorySteering
DateApr 10, 2021
StateMD
Description
A few months after purchasing my certified pre-owned 2018 jeep wrangler unlimited sahara, I began experiencing regular shaking episodes while driving on the freeway. The shaking starts after driving over a small bump in the road. At first I could get the shaking to stop by slowing the vehicle down some, but the problem quickly progressed to where the vehicle had to be slowed down to a complete stop to end the shaking. This is extremely unsafe to have happen on the freeway, and is especially terrifying to try and maintain control of the vehicle when there is heavier traffic on the road. My jeep had fewer than 18,000 miles and was in service less than 2 years prior to being brought into the dealership repair shop. I have sent the vehicle manufacturer a lemon law complaint letter via certified mail and filed a complaint with maryland's consumer protection division (attached). My jeep has been at the repair shop for 3 months already, and I was recently notified that the necessary repair part is not expected to be available for almost 3 more months.
CategorySteering
DateApr 08, 2021
StateKS
Description
When starting the vehicle for the first time in the morning when the temp is at or below freezing for about the first 10-15 minutes of driving the vehicle will not want to turn left. It feels like it is binding up and you have to force the steering wheel to the left but then it will let loose and send you to the left with force. This has caused me to almost wreck several times. Thankfully I have been able to avoid the oncoming traffic but worry one time I will not. I worry for any passengers that might be in my vehicle and for myself. I have taken it into the dealership several times but by the time I get it there it is either to warm out or not doing the problem because I have driven it to them. I also contacted the jeep cares line and all they would tell me is take it to the dealership. So no help there. I have read numerous posts online of other wrangler owners having this same issue and dealers have replaced components and fixed those issues. But I can not seem to get any help when I take mine in. This is very frustrating that jeep knows about this problem as there is a tsb out for it but they will not fix anything on mine because they say they cannot duplicate the problem.
CategorySteering, Suspension
DateApr 01, 2021
StateFL
Description
I own a 2108 jeep wrangler jl with 32,100-miles on the odometer. On three separate occasions in the past month, while driving on the highway at 60+ mph, my steering and front suspension has started shaking in a wild, uncontrollable manner, forcing me to nearly bring my vehicle to a stop. The situation seems to be initiated by hitting bumps at highway speed, which triggers a run-away, violent, harmonic shaking (not just vibrations). I had the tires rebalanced and alignment checked, but the same thing happened'this extreme shaking is definitely not a tire issue. I'm not only concerned for my safety; but if this continues, the violent nature of this shaking will most certainly damage other components of the suspension or steering.
CategorySteering
DateMar 31, 2021
StateCO
Description
Experianced a death wobble at 50mph on I-25 which caused 100% loss of control of steering almost hitting center barrier. Took to autonation broadway (littleton co), while driving to dealership experienced a deathwobble at 40-45 mph. Dealership has had vehicle for almost 3 months, no loaner or other help has been provided. Warranty has expired since it has been at dealership and I've made 3 payments (will be 4 payments in 2 weeks). Vehicle is not fixed, however on the nhtsa recall check it shows the recall is closed and there are no open recalls.
CategorySteering, Unknown Or Other
DateMar 31, 2021
StateCO
Description
Jeep went into autonation broadway in littleton colorado on january 8th 2021. The vehicle has been there unrepaired since due to a recall for a death wobble which caused loss of control of vehicle on highway causing me to almost hit the center jersey barrier.. However, when looking at the vin on nhtsa recall check it shows the recall has been completed and there are no open recalls. Fca also states that this is not a safety issue but will not say or put in writing that the vehicle is safe to drive.
CategorySteering, Suspension, Wheels
DateMar 26, 2021
StateCA
Description
When driving vehicle at 65-70 mph it starts shacking if you hit a pot hole or a crack on the road and it continues to shack for about 5-6 mins.
CategorySteering
DateMar 22, 2021
StateVA
Description
Experienced the 'death wobble' on 03/20/2021.
CategorySteering
DateMar 22, 2021
StateSD
Description
Steering locked up momentarily at 62 mph during cold weather ( 38 degrees ) driving.
CategorySteering, Suspension
DateMar 16, 2021
StateGA
Description
Car has been in shop multiple times with multiple parts replacements to correct jeep death wobble. Steering wheel shakes violently and driver loses control of steering when car hits bumps going over 55 mph. Replacement of steering dampner and track bar have only been temporary fixes and then problem starts all over again. The problem is particularly bad if you his a bump when there is slight curve in the road. All service documentation is uploaded below. Steering dampner and tire rod have been replaced three times since 2019 and it is currently not working again.
CategoryPower Train
DateMar 14, 2021
StateMA
Description
My jeep has a clutch burning smell. They recalled it last year and said problem fixed. Still have burning clutch smell and now another recall for the same problem
CategoryEngine, Power Train, Structure:body
DateMar 13, 2021
StateUT
Description
Was driving on the freeway with my wife and five yr old son when we heard a loud pop underneath our 2018 jeep wrangler and instantly saw a trail of smoke behind us. We immediately pulled over to find transmission guild gushing from underneath with tons of smoke as well. We were hoping the smoke was probably just from fluid on the manifold but we small flashes of fire starting at the transmission and clutch area. I quickly grabbed my son sitting in back and we jumped over the concrete barrier on the side and ran away from the jeep as it quickly became engulfed. It still had the temp tags having only had it three weeks. It was a 2018 with 15k miles.
CategorySteering
DateMar 11, 2021
StateOH
Description
In colder temps, at highway speeds, steering becomes extremely difficult. Took this to fca dealer and they were 'unable to recreate'... Basically didn't find recall, so won't attempt to fix. The power steering goes out unpredictably, then re-engages unpredictably. This is going to lead to someone over-correcting at a high speed.
CategoryVisibility/wiper
DateMar 11, 2021
StateCA
Description
Due to known factory defect of poorly soldered rear window defroster cable, the barely soldered end of that cable started produce a smoke when turned the defroster on, and few seconds later the rear tailgate window glass exploded, shattered in pieces while driving on a freeway.
CategorySteering, Unknown Or Other
DateMar 10, 2021
StateMA
Description
At 11k miles the jeep began going into a death wobble when driving over something as simple as a hot top patch on the highway at appx 60 - 65mph. Happens on a weekly basis now and can only be stopped by braking significantly.
CategorySteering
DateMar 10, 2021
StateCO
Description
Steering wheel shakes back and forth at speeds between 35 mph to 80 mph after hitting a rough spot or washboard in the road. At highway speed it happens mostly when hitting bridge expansion joints
CategoryElectrical System, Power Train, Steering
DateMar 09, 2021
StateFL
Description
While driving on the interstate at approximately 71mph, hit a bump vehicle started to violently shake. Slowing down did not fix the issue. I had to pull over and stop. Very scary feeling. Both batteries died out at approximately 39,000, first the main battery, then the auxiliary battery. Noise coming from behind the glove box when the vehicle is powered on or not. Clunking noise when taking off from a stop, or first take off. (dealer stated it was normal (yeah right)) passenger visor broken. Hardtop leaking in center front, causing the rearview mirror to ruin. (has been looked at by the dealership numerous times. Air conditioning when driving a long distance will sometimes blow out hot air on the passenger side. Coolant drained dye put in to detect leaks, no leaks. Still happening floorboards get extremely hot at times it feels like the heater is on.
CategorySteering, Suspension, Unknown Or Other
DateMar 07, 2021
StateMA
Description
Iif I drive over 55 mph on the highway, my vehicle starts to shake like a death rattle. It becomes hard to control and almost causes an accident
CategoryElectrical System, Exterior Lighting
DateMar 04, 2021
StateWA
Description
Passenger side running light and side light stopped working. Changed the bulb and didn't fix the issue. Also found the back running light to work so know it is not a fuse. Appears to be fauly wiring or a bad ground. Has never been off road with this vehicle and only 42k miles.
CategoryUnknown Or Other, Visibility/wiper
DateMar 04, 2021
StateWA
Description
Sun visor falls out of the plastic bracket. Is now held in place only by the electrical wire. The small plastic clip holding it in place has broken. Appears by on-line complaints to be a problem experienced by many! Many broke well before 40k miles mine broke about 1000 miles past warrantee ended. Was driving at the time. I'm actually expecting the passenger side visor to break any time. In my opinion, horrible design flaw.
CategoryPower Train:driveline:differential Unit
DateMar 03, 2021
StateFL
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated while driving 25-35 mph, the vehicle seized and stopped. There were no warning lights illuminated. The vehicle was towed to gulf chrysler dodge jeep (3781 s mckenzie st, foley, al 36535, (251) 943-5075) to be diagnosed. The contact was informed that the rear differential had locked up. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 23,000.
CategorySteering, Suspension
DateMar 03, 2021
StateCA
Description
While driving at highway speeds our 2018 jeep wrangle unlimited sport started violently shaking so bad I could hardly hold onto the steering wheel. I immediately applied the brakes to slow down and the shaking subsided. This has happen about five times since it first occurred. I also received a recall from fiat chrysler automobiles (fca) stating there was a recall (v41) which is supposed to fix this issue. We made arrangements at our local dealership to get the recall work done but they did not have the part on hand even after they confirmed they did. That was on january 15, 2021. The dealership (thompsons chrysler jeep in placerville, ca) was to call us when they received the part. It had been over a month and a half and we have not heard a word from them even after numerous emails asking for an update.
CategoryElectrical System, Unknown Or Other
DateMar 01, 2021
StateIA
Description
The vehicle display and back up camera will freeze and not be usable often. It will freeze and not allow me to see my back up camera. It will also freeze and not allow me to turn the radio down or change a channel. This can happen while driving or while it is stationary.
CategoryPower Train
DateMar 01, 2021
StateSC
Description
I have been complaining to the dealer about inconsistent clutch pressure for 2+ years. I have provided the dealer different data about when driving at constant speed for 20 miles, then pressing in the clutch the first time it is "hard". Fca has had the data and information about these clutched getting to hot and exploding. They are not offering the correct solutions (1st sleeve on a hose, not reduce torque if high temp is detected -- there is no temp sensor in this area.) fca need to tak responsibility and fix the vehicles correctly ! I can provide my logs from the dealer along with all of my information that I provided them.
CategoryElectrical System, Unknown Or Other
DateFeb 26, 2021
StateNJ
Description
Have brought my car in numerous times to jeep t correct issue. Back up camera doesn't always function. The screen is black when reversing and sometimes the screen works but without guiding lines. I cannot tell you how many times I have advised them of the issue and they have said they corrected it by resetting software or whatever but issue always comes back. I am writing to you this time because an incident that just occurred today put me over the edge. The screen was black while reversing and since my keep has a molar lift kit with 37 inch times I'm a bit high. I didn't not see or realize that someone standing behind me and I accidentally backed into them. More of a bump but none the less a scary situation. Someone could have gotten hurt. Nothing happened but I am concerned now. I'm also in law enforcement and I see accident all the time. I hope that jeep/chrysler corrects this issue before a tragedy happens. Back up cameras are federally mandated. So they should also be mandated to work effectively. Especially after there are so many complaints online about it. I purchased my vehicle in october of 2018 and from the beginning of my purchase I have had this issue and brought it to them to correct which they have tried but apparently failed. I cannot put a date on the bottom and correctly shows a time frame but know that is has been since october of 2018.
CategoryLane Departure: Warning, Steering, Structure:body
DateFeb 26, 2021
StateMI
Description
2018 jeep wrangler has terrifying steering issues. Consistently while steering a highway curve at 40-55 mph my jeep steering disengages and results in an unsafe inability to maintain the steering column. The steering can be described as loose and commonly described by passengers as the unsettling feeling that the frame of the vehicle is coming off the wheels. Please look into this safety issue. I have not been injured yet but if this continues I don't think it will remain that way.
CategorySteering
DateFeb 26, 2021
StateGA
Description
2018 jeep wrangler. Consumer stated that while driving the vehicle began shaking, vibrating and rattling. *ld the consumer stated the service technician advised the steering dampner failed and needed to replaced. The technician also stated, there was a recall pertaining to the failure but, the vehicle's model was not included in the recall. The vehicle was out of warranty. The consumer stated after the vehicle was repaired the dash and gauges' lights were bouncing and flickering. The wiring had been damaged and the dealer would not assume responsibility. *js
CategoryStructure:body
DateFeb 26, 2021
StateMI
Description
My 2018 jeep wrangler was purchased in july 2019 and the first week of owning I noticed that the bottom of the jeep's frame appeared to be rusty. First owner, had not been through a michigan winter... Yet. Recently the jeep started having issues with leaking coolant and once I got under the vehicle, I was in complete shock with the appearance of the frame. It still is rusty but the entire frame looked like a 6th grade aspiring engineer designed the vehicle and used parts from grandpas garage to construct the frame. There has got to be a serious issue with the frame of 2018 jeep wranglers.
CategorySteering
DateFeb 25, 2021
StateVA
Description
Vehicles has excessive play in the steering wheel which makes staying/driving in the lane difficult on highways and incredibly difficult on side roads. Dealer has replaced the steering gearbox and now says it drives as it sohuld. Taken vehicle to other shops and was told that while moving the steering wheel back and forth the drag link moves immediatly but the tie rod does not which contributes to the excessive play felt in the steering wheel. Also the gearbox moves away from the vehicle frame which exasperates the problem even more.
CategorySteering, Suspension, Unknown Or Other
DateFeb 17, 2021
StatePA
Description
Steering wheel shake above 50 mph and death wobble making a hazard condition
CategorySteering
DateFeb 17, 2021
StateMI
Description
Steering wheel began shaking uncontrollably after hitting small bump on highway going 70 mph. Weather was below freezing. Had to pull over to shoulder and slow down in order to stop the shaking.
CategoryPower Train
DateFeb 16, 2021
StatePA
Description
My jeep wrangler has had a sticky transmission since I initially purchased it and the dealership has been giving me the run around since. The transmission hesitates to transition between gears while accelerating and even makes a loud high idling noise while accelerating as if it doesn't want to accelerate. I've been to the dealership 4 times to be serviced for the same issue and they havent fixed it and now keeps saying there's nothing wrong. I rented the same model jeep for two weeks before buying this one so I know exactly how it should drive. Please help me and investigate. I paid too much for my jeep to have my experience ruined by a bad transmission.
CategorySteering
DateFeb 16, 2021
StateMI
Description
When temps near freezing and the vehicle is cold when driving around 55 and rounding a curve the steering will lock up just after 10 degree of wheel movement. The power steering locks up like you hit a maximum limit and then releases.. Happens about 2 to 3 times then goes away for the rest of your drive. Does not happen when warm. It has happened ever since the day I bought it.
CategorySteering
DateFeb 13, 2021
StateRI
Description
Steering wheel stiffens when taking curves in highway and requires excessive force to unlock before hitting something'this has been happened frequently and requires more force each time.
CategoryElectrical System, Steering
DateFeb 12, 2021
StateMS
Description
The jeep starts to shake while driving and it is hard to hold onto steering wheel. Feels like you have no control. The mileage odometer goes from 999,999 back to correct one. It is a brand new 2018. Can't get the steering part because it is on back order. We didn't even get a notice about recall. I am so blessed my daughter has not been in an accident going to and from college
CategoryVisibility/wiper
DateFeb 10, 2021
StateMO
Description
Defrost is awful everywhere except in middle. Why would defrost run across entire front dash, and not blow out air anywhere except in center!! It's for looks my dealership told me. Very dangerous, 6-8 inches on driver and passenger side no air blows out. In snowy or icy conditions defrost does not work, cannot see unless you pull over and scrape it!!
CategorySteering
DateFeb 08, 2021
StateIL
Description
The steering wheel locks up while driving. This especially happens in cold weather. The steering wheel is either difficult to turn / slow to respond to turning, or, on one occasion (feb 7, 2021), it locked up completely while driving on the highway. I was trying to follow a curve in the road and the vehicle did not respond. I had to stop the car to get the wheel to unlock. This issue has been going on for the last month, and culminated in the very alarming episode on feb 7. After googling this issue, I'm aware that it is a very common problem in jeep wranglers (like mine) purchased in late 2017 through early 2018. I purchased my jeep in feb, 2018. I've notified chrysler and my dealership. My dealership informs me that it is likely the gearbox, but they are on a 3 week back order. I'm afraid to drive my vehicle, but am taking it to my dealership tomorrow (feb 9) to be diagnosed, and hope to arrive there safely.
CategorySteering
DateFeb 05, 2021
StateNJ
Description
While pulling out of a gas station in a right hand turn to enter a highway, the steering wheel locked in place in the right turn and I was unable to turn back to the left and continued in the right hand turn into the barricades. It was physically locked.
CategoryElectrical System, Engine, Unknown Or Other
DateFeb 04, 2021
StateFL
Description
While driving, the auto start/stop function will disable and a message on the dash pops up that says 'stop/start unavailable. Service start/stop' and a yellow a with an arrow around it will light up on the dash. This happens intermittently but happens every day. While at a red light, my jeep shut off completely while I was still in drive. The service message as previously stated appeared, along with the yellow a and arrow. I had to put my jeep into park and restart my engine. The system message and a continued to display. The vehicle has only shut down completely one time, how ever that still is a safety risk for myself and other drivers. Vehicle has been at the jeep dealership for roughly two weeks trying to determine what is wrong.
CategoryUnknown Or Other
DateFeb 04, 2021
StateTX
Description
Pick up new 2018 jeep wrangler sahara unlimited 04-23-18 issue #1 - navigation, back up camera, radio ... All have serious issues 03-06-20; replaced 03-12-20. Issue #2 - navigation, back up camera, radio ... All same issues 05-08-20; replaced 06-11-20. Issue #3 same issues and reboots multi times while driving, replaced 01-08-21. Issue #4 same issues reboots multi times while driving, same issues reboots multi times while driving, ordered new radio 01-29-21. Waiting on new replacement again. All these issues were noticed while driving on all kinds of roads. Make multi pics and videos
CategorySteering
DateFeb 03, 2021
StateCA
Description
For some reason when driving over 60mph and under 40 degrees outside, the steering wheel sticks or becomes very stiff when attempting to turning right during a curve in the road or when changing lanes. The danger is that it will then suddenly un-stick and cause the vehicle to swerve to the right. The first time it happened was in 2018. There was a dealer software programing update that was performed however each winter when the temperature drops below 40 the issue still occurs.
CategorySteering
DateFeb 03, 2021
StatePA
Description
Lose of stable steering when road irregularity is pasted over at any speed above 50 mph. Having to completely stop vehicle to recover steering.
CategoryElectrical System
DateJan 30, 2021
StateWY
Description
I keep having problems with my 2018 jeep wrangler and my check engine light came on then went away so today 30jan2021 I checked my system with a obd scanner and it popped up the code u0140 lost communication with the body control module.
CategorySteering, Suspension
DateJan 29, 2021
StateAZ
Description
2018 jeep only has 25,000 miles and vibrates violently when you hit a bump driving over 50 - 60 mph. Hard to control. This happens on the highway and on streets where speed permits.
CategorySteering
DateJan 29, 2021
StateGA
Description
Jeep wrangler jl unlimited sport s with death wobble had steering stabilizer added under recall to fix the issue. After 30000 miles the death wobble has returned under 45 degrees fahrenheit after hitting a pothole, train tracks, or other object.
CategorySteering
DateJan 25, 2021
StateFL
Description
The power steering will lock up at highway speeds usually over 30 mph and will come back on when the speed goes below 30mph. This is a major safety issue as it is very difficult to turn when the power steering goes out. Also, when it randomly comes back on the vehicle will overcorrect due to the power steering coming back on. I have taken it in to two dealerships and they have yet to fix this issue.
CategorySteering
DateJan 25, 2021
StateIL
Description
My jeep steering is locking when I turn left or slightly take a left curve on the highway, almost cause me to crash on a bridge, steering looks and all of a sudden it comes back when you turn harder, took it to the dealer today and they 'couldn't make it do that' of course around the parking lot for 5 minutes isn't going to do it, now they want me to pay a diagnostic and drive back home,
CategoryUnknown Or Other
DateJan 25, 2021
StateWY
Description
I have a 2018 jeep wrangler unlimited sport and a couple months ago I had an error message pop up saying service shifter not even a week later my jeep started flashing lights inside as well as the engine start stop warning came up and the check engine light came on. Everything then went away for a little bit and then it started to come back but now the check engine light is on and is staying on this time.
CategorySteering, Suspension
DateJan 23, 2021
StateWV
Description
Death wobble occurs at speeds around 60 mph, triggered by small bumps on the road. Extreme shaking occurs on the steering of the vehicle. The wobbling, when it is triggered, continues even if the road is smooth after the bumps. The wobbling is not a vertical vibration from the road, it is a left-right vibration on the steering, which then causes violent shaking of the whole vehicle. This happens in highways at regular cruising speeds 60 mph on straight road segments, typically after going through a small patch of irregular (little bumpy) road, like a bridge or an overpass on the highway. I have had about 5 visits to the dealer in jeep-chrysler of morgantown, wv and they claim that since they cannot replicate the condition, there is nothing they can do. But this is a recurring problem since the car was new.
CategoryElectrical System, Power Train
DateJan 16, 2021
StateTX
Description
We tried to start the jeep at our home (street) and it would not start. But the electrical system started flickering. After some research, we decided to have the battery checked. The battery was used for 34 months of driving. Interstate battery tested it and it was low. We decided to buy a new one and installed it. Now the jeep starts but there is a service shifter warning light and the gear shifter does not light up. We cannot put it into gear. There are numerous complaints on different jeep forums. Some dealers cannot solve the issue, while other find that different harnesses are the problem. Our vehicle is out of warranty, and believe jeep should initiate a recall to correct this problem for its customers.
CategoryPower Train
DateJan 11, 2021
StateNY
Description
Tl* the contact called on behalf of his client who owned 2018 jeep wrangler. The contact stated after the client purchased the vehicle and drove off the lot, when he saw smoke exiting the hood. The client was able to park safely on the side of the road and exit the vehicle. The client also stated he vehicle caught fire. The fire department was able to extinguish the fire. The fire department and police filed a report. The vehicle was not drivable and was deemed total loss from the insurance company. The client did not have any injuries. The client informed the dealer regarding to the failure. The contact stated upon investigation, the vin was associated to nhtsa campaign number: 20v124000 (power train). The manufacturer had been informed of the failure. The failure mileage was 36,033.
CategorySteering, Suspension, Wheels
DateJan 09, 2021
StateNY
Description
Front end wobble occurs at highway speeds (55-65)mph during lane changes or hitting bumps in the road. This gives a feeling of steering will cause keep to go out of control. Severe braking is only remedy right now. It can cause accident at highway speeds
CategorySteering, Suspension
DateJan 08, 2021
StateCA
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that while traveling at various high speeds, the vehicle wobbled uncontrollably without warning after going over a bump in the roadway. The contact took the vehicle to glendale dodge chrysler jeep (900 s brand blvd, glendale, ca 91204) where it was acknowledged that the dealer was familiar with the death wobble failure. The contact was referred to the manufacturer for assistance. The manufacturer also stated that the failure was familiar and that engineers were working on a remedy to replace the power steering gear box. The vehicle was not repaired. The failure mileage was approximately 18,000.
CategorySteering, Suspension
DateJan 07, 2021
StateCO
Description
Vehicle looses steering control when encountering small bumps at medium speeds. Vehicle has been "fixed" by authorized dealership under fca warranty, and critical safety defect continues. Driver loses ability to control and steer the vehicle when this happens
CategorySteering
DateJan 06, 2021
StateCO
Description
On hundreds of occasions the last three years of ownership, I have had serious steering problems with death wobble, steering wander, and locked-up steering. Dealers have performed warranty work on the track bar and steering stabilizer in the past. However, these remedies have not corrected my issues. Jeep has announced a service bulletin of the steering box, but has not issued a recall for the part. I'm persuaded that this part is responsible for hundreds of counts of this issue. The part has been silently used in newer production jeeps, but for those of us that have the first model year (and over basic warranty mileage) are left with this burden. I persistently have locked-up steering, more often prone in a colder climate, and have had hundreds of near-death experiences from this issue. The steering wheel is difficult to turn and at highway speeds the vehicle is unable to be turned. With enough force and significant braking I am able to free the steering from center into the direction of travel. Many times the vehicle performs an over correction after becoming unstuck. I personally feel deathly afraid of my jeep and have recently cancelled upcoming trips into colorado's mountains because I have had experiences on the mountain passes this winter that have been too terrifying. I'm ready to sell my jeep, but knowing of its problem, I'd be devastated to find out my vehicle killed the next owner. It's absurd that myself and much of the jeep wrangler community have had to rely solely on the aftermarket industry to replace stock components in order to feel comfortable operating our vehicles - jeep should be fully responsible for their failed engineering. For context, I have upgraded the track bar, drag link, tie rod and others to industry-best components in an attempt to address these issues after jeep's warranty replacements couldn't. Jeep must fix these steering issues!
CategorySteering
DateJan 02, 2021
StateIL
Description
This jeep wrangler unlimited rubicon was purchased used with 26000 miles. On the test drive it seemed ok however, on the drive home after purchast (about 90 miles) I noticed that the steering wandered. At times it was difficult to keep in the correct lane on the interstate without very close attention and constant correction. Very irritating and tireing. Thinking it was maybe wind, (I traded a 2013 jeep unlimited rubicon) I later drove it on a day with no wind. It did the same wandering. There is something unusual about the steering of this vehicle.
CategoryBack Over Prevention: Warnings, Electrical System, Unknown Or Other
DateDec 31, 2020
StateUT
Description
When the vehicle is in reverse, whether stationary or moving, sometimes the parking assist grid lines do not show up at all on the screen that you are looking at which are supposed to help you when you are backing the vehicle up. The grid lines let you know how far to keep backing up, if you are going straight or at an angle, let you know when you should stop backing up, etc. This means you are not exactly sure when you should stop & sometimes you hit the curb behind you with your wheels or in my case, I hit our backyard fence. I also couldn't tell that I was as close to a parked car as I was or that I did not pull into a parking space straight. I've emailed jeep several times over the past 2 years & joined several online blog groups & jeep keeps telling us jeep owners they will be putting out a uconnect upgrade which should fix it but we've been waiting over 2 years now & nothing has happened.
CategorySteering
DateDec 29, 2020
StateWA
Description
Vehicle steering lickings up while driving above 30mph particularly in colder weather conditions. While driving steering locks and has already nearly causes a head on collision and into a ditch.
CategorySteering
DateDec 26, 2020
StateCT
Description
Steering becomes very tight and seems to lock up when attempting to turn left while driving. Then when it releases it causes the car to over steer sometimes into on coming traffic. This happens both of local roads and highways.
CategorySteering
DateDec 23, 2020
StateFL
Description
Driving on the freeway at 75mph and went over a bridge. The jeep started to shake uncontrollably. Had to slow down to get it to stop shaking
CategoryPower Train, Steering
DateDec 22, 2020
StateTX
Description
While driving on highway the steering wheel became stiff for about a couple of seconds,when it got back to normal it corrected into incoming traffic, I nearly hit incoming traffic,it was pretty scary cause the steering was very hard and stiff , I was trying to correct the vehicle cause it was moving towards the left even though I was trying to correct it to the right, when it loosened up it jerked hard to the left to incoming traffic,thankfully there was no incoming traffic at the time, also I noticed that when I put the transmission in gear there's no movement, it acts like it's in neutral, I have to put it back in park and reshift
CategoryVisibility/wiper
DateDec 18, 2020
StatePA
Description
The windshield defroster only defrosts and clears fog and ice on the middle third of the windshield, leaving the side two thirds obstructed. This also prevents the wilers from being warmed and being able to clear snow and ice from the exterior of the windshield. I have experienced this while driving also which made me pull over and wait for the middle to thaw out again so I can see.
CategorySteering
DateDec 17, 2020
StateIN
Description
I feel very unsafe trying to keep my jeep going down the road in a straight line. The steering randomly and often wants to just take off to either side or the other on perfectly smooth roads and generally 'wanders' for no reason. I pretty much dread it when I need to drive it now. It's basically a fight.
CategorySteering
DateDec 17, 2020
StateSC
Description
Vehicles steering gets a flighty/wandering feeling as speed increases 40+ mph, especially on secondary roads. When driving around curves or over any abnormality in the road the jeep will wander out of its lane and then the play in the steering makes it difficult to get it back in a controlled manner. The constant wandering requires constant input from the operator to keep the vehicle centered. Jeep knows that there is an issue with the steering boxes in the 2018-2010 jl' and jt's, and has issued a tsb in reference to this, but getting them to replace the steering box is a huge hassle as it seems most dealerships are debunking this tsb.
CategorySuspension
DateDec 17, 2020
StateNY
Description
When driving the vehicle at highway speeds and hit a bump or any sort of uneven terrain the vehicle shakes violently and uncontrollably. It literally feels like the wheels are going to fall off. Have to come to almost a complete stop to stop the shaking. During the shaking control of the vehicle is lost. I have been to jeep service centers 3 seperate occasions with this same problem. They tell me it's the steering damper and it's fixed and then it happens again with no warning.
CategoryElectrical System
DateDec 15, 2020
StateVA
Description
I have a push to start 2018 jeep. The other day my car wouldn't start, battery died on it. It was fixed but then the ac/heat unit won't turn on at all. While looking for solutions I saw this issue was very common in 2018+ models and was wondering why there isn't recall on this if it's a electrical issue within the vehicle.
CategorySteering
DateDec 14, 2020
StateNY
Description
So today it's a little on the cold side. I jumped into the jeep and onto the highway and get up to 60mph. The car in front of me decides to pretty much stop in my lane. Very little time to react, I try to turn into the lane to my right and the steering feels really stiff like the tire is against something then suddenly there is no resistance causing me to overcorrect and nearly lose control of the jeep. Sitting on the side of the road, the steering feels normal. I speed back up and as I get up to around 50-60mph the steering suddenly feels very tight again, not wanting to turn more than 15-20 degrees, then it goes away and a bit further down the road it suddenly comes back. I think litebrite had a video of this a while back. I've never had any steering issues with my jl. It drives absolutely great but I have to say this is terrifying because it felt like someone was holding the steering wheel to prevent me from turning and then suddenly just let go causing over correction.
CategorySuspension
DateDec 13, 2020
StateIL
Description
When the vehicle hits uneven pavement or a small bump it begins aggressively and uncontrollably shaking. You must bring the speed of the car down (sometimes as low as 35mph) to regain control. It is extremely dangerous on the highway. I brought the car to the dealership where I received a call that the car was fixed, upon arriving I was told the part is out of stock for the recall and have now been waiting for weeks with no eta. The car is not safe to drive and jeep has no urgency to fix the issue.
CategorySteering, Suspension
DateDec 12, 2020
StateCT
Description
Steering damper recall was completed I'm still experiencing the "death wobble". Vehicle had been to dealership 6 times and get told every time that everything looks good. Problem occurs when I hit a bump or a rough spot on the road and the vehicle and steering wheel begin to shake like the vehicle is jumping on the road. Typically occurs when traveling over 50 mph and only corrects after you slow down. Issue continues to happen and and I feel the vehicle is unsafe and can pose a life threatening.
CategorySteering, Vehicle Speed Control
DateDec 12, 2020
StateVA
Description
Just got this jeep used from jeep dealership back in july. I usually don't drive over 60 because of the speed limits around here. But I just did when I went to go visit family 2 hours away and my steering wheel seemed to lock up when I went anywhere from 60/70mph. I had to jerk the steering wheel slightly to one side so I could drive on a bended portion of the road. It's not listed as a recall but this is seriously concerning to me. I thought it was just that one time but I test it out when I drove back home and the last 6 times I went to visit and the exact same thing happens every time. Most recent time it happened was yesterday and my uncle said to report it.
CategorySteering
DateDec 11, 2020
StateCA
Description
Steering is locking up while going around corner at 65 mile per hr just started after nearly 2 years and less than 10000 miles
CategorySteering
DateDec 10, 2020
StateNY
Description
Took my wife vehicle to work see what this shakiness she expirenced. And when I tell you it had to be thee most scariest thing I've ever experienced. The car is currently at the dealership they told me it's a bad steering stabilizer we will see. I want this on the record this is my second time for this issue. I do have video proof upon request.
CategorySteering, Unknown Or Other
DateDec 09, 2020
StateCA
Description
While driving on the freeway my steering locked up and I almost hit the concrete median. It is happing at high and low speeds. Take to the dealership and I am always told nothing is wrong with the vehicle.
CategoryLane Departure: Assist, Steering
DateDec 07, 2020
StateLA
Description
Vehicle doing death wobble from repetitively from speeds 50 on up to 70 at times lower. Hard to control.
CategoryUnknown Or Other
DateDec 02, 2020
StateGA
Description
Sun visor mount breaks causing visor to hang down and obscure view. Had to pull over and then hold visor while it is hanging down to be able to continue driving without an obscured view.
CategoryElectrical System, Steering, Visibility/wiper
DateDec 01, 2020
StateTX
Description
I was going around the corner and the steering wheel locked up making it to where I had to pull hard the other way just to unlock it. And when I first got this vehicle the windshield shattered within two months of owning this jeep. And now the steering wheel is locking up and also my controls are not working on my steering wheel and the column in the middle ac heater heater all the controls.
CategorySeat Belts, Seat Belts, Seat Belts
DateNov 29, 2020
StateAZ
Description
The seatbelt will not retract after being fully extended while driving. The seatbelt will then be stuck in the fully extended position while driving.
CategoryPower Train, Unknown Or Other
DateNov 28, 2020
StateUT
Description
Axle locker system has failed, I get a continuous warning that it has failed. This is a problem nation wide that I came to realize as I research it online. It obviously is a problem that is effecting a lot of 2018. Can you please look into this, thank you
CategorySteering, Suspension
DateNov 28, 2020
StateCA
Description
My jeep has a "death wobble" that happens in excess of 50 miles an hour if the jeep hits rough road, uneven pavement or going into a curve on the interstate, it will begin to shake so violently its as though there is a mini earthquake inside the jeep. It is terrifying. There has been a recall for this issue, but after taking my jeep to two different jeep dealerships in two different states, they have been unable to fix this issue. Note this is an ongoing issue since I bought the jeep in 2019, it seemed to get better after I took it in for the original recall, but since oct 2020 has progressively gotten worse after the jeep dealership has worked on it. Since oct 2020 and as of nov 28 2020, I have taken the jeep to the dealership for this issue 3 times, I will have a 4th under my belt when they receive some other part they say they just found and need to correct this issue.
CategorySteering, Suspension
DateNov 28, 2020
StateNC
Description
Traveling west on I 40 in wilmington nc approx 70 mph when vehicle began to suddenly shake violently for no apparent reason. My wife became so scared as she drove, we had to pull over and I had to take over driving. She will not drive this jeep again. I've never seen a vehicle shake so violently as if the entire front end was about to fall out from under the car any second. Not a safety issue, I think it definitely is a safety issue. 3 lane highway, 70 mph, cars on every side of you and you have to slam on brakes, or the instinct is to slam on brakes because you don't know if you are about to die or not. Please investigate this front end issue with jeep wrangler.
CategorySteering
DateNov 27, 2020
StateCO
Description
When going around corners around 60mph steering locks up and when forced to turn it unlocks and swerves left or right depending on the corner. Worse in cold conditions. Very dangerous if in traffic!
CategorySteering
DateNov 25, 2020
StateGA
Description
When the temperatures are colder I can not steer the vehicle. Driving along going around a curve and the jeep will not turn
CategoryElectrical System, Steering
DateNov 23, 2020
StatePA
Description
While driving, the battery voltage light came on. We monitored the voltage and noted that it was dropping quickly from around 11. 7 to a low point of about 8. 9. When the voltage got that low, many different warning lights came on and the power steering went out. Vehicle was in motion when this happened, on a residential street going under 20 mph. It was immediately after a turn. Cause of issue is unknown. The day before, the battery voltage warning light had come on. I did some basic diagnostics and did not locate an issue with the battery connections or battery itself.
CategorySteering, Suspension, Unknown Or Other
DateNov 20, 2020
StatePA
Description
At highway speeds I hit 2 or 3 small bumps consecutively on the pa turnpike. The car started to wobble and steering wheel shook uncontrollably. This was the second time this had happened... Could not regain control, had to downshift rapidly to decrease speed and get control. Luckily, at this time, there was no one behind me but there are so many places along the turnpike where you're jammed between concrete barriers, it could have been very scary.
CategorySteering
DateNov 18, 2020
StateMI
Description
Steering intermittently becomes very tight / locked at highway speeds. The problem seems to be more common in cold weather but does happen in summer as well.
CategorySteering
DateNov 12, 2020
StateWA
Description
Vehicle has loose steering when driving. It is noticeably pronounce during higher speeds on the freeway at speeds in excess of 60 mph. Bumps and imperfections in the road make the steering feel wobbly and loose. Driver has to continuously input steering corrections while driving in order to maintain a straight line which becomes extremely exhausting in longer driving trips. Issue has been experienced since first purchase in april of 2020 but driver assumed it was just normal driving operations. After further research it is a common issues with other like vehicles.
CategoryPower Train
DateNov 11, 2020
StateLA
Description
With normal street driving - dry conditions and going 30 mph moving straight the 'service axel licking system' went on. Because of false messages that clear themselves I turned the car off and on again. It did not clear. Now it showed every time I start up my jeep. Seems this is quite a problem in 2018 jeeps. On jeep forum there are over 100 complaints and the repair shop says the part to correct is back ordered for 6 months.
CategorySteering, Suspension
DateNov 11, 2020
StateMI
Description
Unable to control steering at high way speed 65mph jeep shook violently unable to control ! . Vehicle almost flipped over
CategorySuspension
DateNov 11, 2020
StateMS
Description
As the customer was driving if a forward direction, traffic came to a very fast decrease in speed causing the driver to apply the breaks harder than normal breaking. The driver felt and heard a loud pop, followed by a big jerk and violent shaking. Something appeared to be digging into the ground as the drive came to a stop.*dt *tr
CategoryEngine, Power Train, Structure:body
DateNov 08, 2020
StateIN
Description
I was driving on the interstate highway when I heard a loud pop and saw an arc flash and pulled to the side emergency lane. I then saw flames dripping from my jeep and the entire front end of the jeep went up in flames and caught fire.
CategorySteering, Suspension
DateNov 02, 2020
StateMD
Description
Developed speed wobbles (or death wobbles) when driving on 95 north , going just 60 mph . This happened twice in about 1/2 period . Hadn't happened before , but was very dangerous . Seems to be a more common problem than I thought (searching teh internet)
CategorySteering
DateOct 29, 2020
StateOH
Description
I started the vehicle and pulled out of my drive, turning right. No problem until a left turn, and I couldn't turn the steering wheel to the left. I was only going about 35 mph with no traffic on the road other than myself, so I had time to move the wheel to the right and then back to the left and I hit some resistance and then it started working normally. About one mile down the road it occurred again. 0830 hrs, dry roads, sunny, 34 degrees fahrenheit. Dealer could not duplicate, it hasn't happed again.
CategorySteering
DateOct 27, 2020
StateNY
Description
Started up my vehicle and began to roll forward down the driveway. Realized I could not turn left. The steering wheel was totally locked up to the left side. I braked and started trying to turn the wheel. Then it locked up a second time as I turned right. The wheel became stuck to the right. It took a lot of force to eventually break the wheel free.
CategoryStructure:body
DateOct 27, 2020
StateMD
Description
Water intrusion in passenger compartment - driver and passenger floor area.
CategorySuspension
DateOct 23, 2020
StateNV
Description
Took jeep in for a recall on steering stabilizer and was changed but still getting the "death wobble" when I drive or 50mph and hit a bump in the road
CategorySteering
DateOct 19, 2020
StateOR
Description
There is a violent shaking of the steering wheel which occurs at highway speeds when initiated by a bump or pothole. It is known as the death wobble and has triggered at least one recall. That recall repair was done to my vehicle but it has not resolved the problem. The jeep is back at the dealership now and they are trying to figure it out again.
CategoryElectronic Stability Control, Power Train, Steering
DateOct 17, 2020
StateCA
Description
I have a lemon jeep that has caused me many accidents due to the steering issue and engine overheating and leaking oil which I almost started a wildfire in northern california mountains highway 299. Unacceptable, fca doesnt care ....
CategorySeats
DateOct 15, 2020
StateNY
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the vehicle was at a stand still, when the rear passenger seat failed to release and the plastic adjuster disintegrated. The vehicle was taken to the local dealer zappone chrysler jeep dodge ram clifton park located at 1780 al-9, clifton park, ny 12065, (518) 383-2277, where it was diagnosed with needing the rear seat release assembly to be replaced. The contact was informed that the parts were not available. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 12,000.
CategorySteering
DateOct 15, 2020
StateCA
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that while driving at various speeds, the steering wheel was loose with a half inch of additional play. The contact stated that while driving in the rain, the vehicle hydroplaned due to the play in steering wheel. There were no warning lights illuminated. The vehicle was taken twice to premier chrysler dodge jeep ram of buena park (7301 artesia blvd, buena park, ca 90621, (714) 646-7110) where the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed nor repaired. The contact stated that the failure was like nhtsa campaign number: 18v343000 (steering). The manufacturer was not contacted. The failure mileage was 10.
CategoryUnknown Or Other
DateOct 14, 2020
StateNV
Description
I took my jeep in to have it looked at because it started making a clicking sound. They told me I needed to file an insurance claim to repair the jeep. The actual wording was "upon inspection found impact damage on lower right control arm. Drop down shackle bracket from frame has broken at weld points. Recommend taking to the body shop for repairs." the service man told me I would have noticed when I did this... I have not done any off roading recently and have certainly not done anything to cause this issue. Then I looked at the issue..... I also had a professional welder look at it... The weld was not done correctly. There is no welding marks on the second part of the weld.*dt*jb*dt*jb
CategorySteering, Suspension
DateOct 11, 2020
StateTN
Description
Standard 2018 jeep wrangler, no modications, factory tires, recently serviced with oil change. Day, dry conditions, no road hazards. While driving on the interstate at approx 70 mph, the asphalt area around an overpass is a little high, and when our front tires made contact with the uneven surface, the car immediately began to violently shake and wobble for over 45 seconds to a minute, and the steering wheel wobbled excessively while I was trying to troubleshoot the malfunction, and maintain control of the jeep. I proceeded to slow for to approx 40 mph using my brakes lightly, and maintaining a grip on the steering wheel which I could barely hold onto and the oscillations, went away. I resumed acceleration back to 65-70 mph, and again encountered some more uneven pavement. The entire episode re-occured and was so violent that I needed to pull over to the side of the road and shutdown the car and visually inspect for damage. The shaking was so violent, I thought something might have broken, or the tires were about to fall off. This car has approx 16,000 miles, and never had any damage. This is the 6th time this has happened. In the past two years and it only happens on tarmac type surfaces, while going 60-75 mph.
CategoryElectronic Stability Control, Steering, Suspension
DateOct 06, 2020
StateWY
Description
While in cruise control mode on a highway doing speed of 70 mph when coming to a slight bump in the road on a curve causes the vehicle to go into severe shaking mode, even after canceling the cruise control by either braking or canceling manually it continues. The only way it stops is if I pull off the highway and stop the car completely.
CategorySteering, Suspension
DateSep 29, 2020
StateCA
Description
Steering wheel loose and has a lot of play. Also when driving on the highway over 50 mph and hit a pot hole or a small bump, vehicle rear wobbles and almost have to come to a complete stop.
CategoryAir Bags, Electrical System, Unknown Or Other
DateSep 27, 2020
StateOH
Description
The wiring going to the steering column keeps shorting out making it so the horn, steering wheel electrical buttons and likely airbag stop working. The dealer says it is the clock spring. It has been going on since purchased with 12000 miles and replaced twice. At 22000 miles the dealer cannot keep it functional. I'm concerned that the lack of functional safety equipment could lead to injury or death. This also leads to loss of value if the manufacturer cannot provide a solution.
CategoryElectronic Stability Control, Service Brakes, Steering
DateSep 24, 2020
StateMI
Description
While driving approximately 40 mph through a double curve on a city street the steering locked up on my 2018 jeep wranlger. A steering error, check engine light, traction control and abs light all came on. The vehicle had to be towed back to the dealer. This is now the 3rd time the vehicle has been taken to the dealer (twice via tow). Each time, the scanner has given the same codes yet fca has returned the vehicle to me stated its fixed. The steering locking up could have resulted in an accident harming myself or another vehicle.
CategorySteering
DateSep 24, 2020
StateNY
Description
My 2018 wrangler violently shakes when hitting any small bump on the highway traveling at 50+ miles per hour. This has occurred several times and every time it forces me to unsafely slow down to well below the speed limit or pull off of the road until it stops.
CategorySteering
DateSep 23, 2020
StateFL
Description
The sterring on this vehicle is uncontrollable. I research this issues and found many other owner of this vehicle have the same issues. I believe this vehicle has a recall on the steering box and is currently being replace. How ever I have not recived any notices that this is true. Im consern that this issues will eventually cause and accident which im trying to avoid. Ive had this issues from the first day I roll it out of the dealership and that was 3 years ago. Thank you
CategoryPower Train
DateSep 22, 2020
StatePA
Description
Bought a certified used 2018 jeep wrangler jku with 41300 miles after a month and about 1200 miles locked 4x4 in driving in my field to check my cattle got back on road took 4x4 out drove about a mile heading home smelt burning smell from tranny smelt like clutch heard bang motor reved up quit moving piece of clutch came threw tranny
CategorySteering
DateSep 21, 2020
StateIN
Description
While driving the jeep down country roads or city highways the steering is all over the place. I'm constantly correcting the steering to try to keep it straight down the road, it is a workout just driving anywhere. It is very unsafe to drive especially on narrow country roads with oncoming traffic with the fear of crashing into them! If jeep cannot fix this ongoing known problem very soon then I will for sure be trading this death trap of a vehicle in for something more safe, reliable, and built better!
CategoryEngine
DateSep 18, 2020
StateMD
Description
Began smelling coolant (sweet smell), although could not find leak. At 15,600 miles (may 2020), vehicle was brought to jeep dlr for service. Found small cracks in the plastic portion of the radiator. Now, at 18,600, the sweet smell is back. Will need to take it back in to jeep dlr again.
CategorySteering
DateSep 16, 2020
StateVA
Description
This vehicle has excessive wander when driving at highway speed 35+ mph. The entire time the vehicle is in motion requires constant steering correction by the driver, and it is worse on narrow roads with oncoming traffic because it feels like the vehicle could wander into the oncoming lane. This has been at the dealer for a warranty repair and a tsb was supposedly completed, but the problem persists. I have been without the vehicle for well over 15 days at this point over 3 different visits for the same issue. There was a lot of play or a "dead spot" in the steering before they were able to tighten that up and it no longer has this, but the constant drifting from side to side in the traffic lane feels very unsafe and is quite fatiguing when driving more than 20-30 minutes, as the driver has to hold on tightly to the steering wheel and make corrections constantly. It almost feels like the vehicle is driving on ice, and it's a real challenge to maintain a straight track. This vehicle has had no modifications other than wheels and tires, and the problem existed with the oem wheels and tires. No suspension or lift kit, or any other type of modifications have been done on this vehicle and it has approximately 20k miles on it. Please help us!
CategoryPower Train
DateSep 12, 2020
StateNJ
Description
Pressure plate broke causing clutch to burn out in less than a mile drive. Jeep has 41k miles on it and its currently at dealership awaiting repair
CategorySteering
DateSep 11, 2020
StateIN
Description
Since purchase the steering wanders excessively, this leads to driver fatigue on longer trips because I am constantly having to make adjustments to keep the vehicle centered. Even with those adjustments when on a longer turn on the interstate the vehicle is just not responsive to input to maintain a smooth radius turn. I don't have any sort of shimmy or shake and I've had it to my dealer for inspection, even paid for an alignment out of pocket because I was concerned. I know have 42k miles on it and just out of manufacturer warranty and fca has issued a tsb for replacing the steering gear for this exact reason however, because this isn't considered a powertrain component or a safety issue I am out of luck. This issue is deserving of more attention due to the near uncooperative and uncharacteristic steering behavior.
CategorySteering
DateSep 11, 2020
StateGA
Description
The current wranglers have a significant problem with steering. Because jeep used aluminum steering box and gears, as opposed to steel, there is an unacceptable amount of "play" in the steering, specifically on center. While driving at 45mph or above, I can turn the wheel almost a full inch in either direction and the car does not respond at all. There other day I was on a highway with uneven pavement and had to slow down significantly because I could not control the car. Jeep has now issued a tsb replacing the aluminum box with a steel box. The vast majority of people having this tsb performed state it fixes the steering. I took my jeep into my dealership 3 weeks ago, while having jeepcares, the national customer service for fca, involved from the start. First the dealership told me they couldn't do anything because I had an "aftermarket" lift. When I told then the lift was not aftermarket and is mopar, they demanded a receipt to prove it. I bought the lift over 1. 5 years ago so no longer had a receipt. The issue was escalated up the corporate ladder multiple times until they finally agreed to replace the steering box under warranty. There had been instances of jeep owners coming in for this tsb but dealerships were not replacing the steering box with the steel version per the tsb, just putting in another aluminum box. That's exactly what happened to me. The main point of this is this steering absolutely needs to be a recall. The dealerships are putting forth every effort not to do the work. And the problem is so bad that fca is only letting dealerships order 1 steering box per week, due to the overwhelming number of jeeps with dangerous steering and demand for the part. There is much more information and I can upload document in my possession. Any questions, feel free to call, [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategoryElectrical System, Power Train, Structure:body
DateSep 08, 2020
StateFL
Description
While my 16-year-old daughter and I were driving on the fl 528/beachline expressway the entire clutch pressure plate assembly exploded off my vehicle. Fluids drained and ignited. The entire vehicle was burned to ashes. The full accident investigation report is included in the upload.
CategoryPower Train
DateSep 03, 2020
StatePA
Description
The clutch broke into pieces as I was driving on the highway. The jeep barely reached 50,000 miles.
CategorySteering
DateSep 02, 2020
StateCA
Description
Every time I drive on the highway over 45 mph I have to play with the steering wheel back and forth around 1 inch because if I don't do that my wrangler pulls to left or right moving out the lane, I have informed that at dealership when I take my wrangler for service and they replaced the steering damper back in september 2019, but the issue still not fixed. Last week I went to a road trip of 6 hours distance and it's very frustrating and exhausting to be driving thinking that I must play with the steering wheel to avoid having an accident.
CategoryElectrical System, Service Brakes, Vehicle Speed Control
DateAug 31, 2020
StateMI
Description
The 2018 jeep wrangler began having problems in oct of 2019 with a racing engine and electrical issues, may of 2020 the car had severe electrical issues and the dealership could not find anything wrong. The car was at the dealership for 5 days. In june the same electrical problems occurred and it was at the dealership for 6 days. When the car was returned to us the dealership said not to drive it very far. On july 23rd. The car went rogue in reverse at 60 miles an hour backwards. No pressure to the accelerator, it just took off, it has been determined that the braking system did not work. It was in our driveway.
CategoryStructure:body, Suspension
DateAug 19, 2020
StateNJ
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the frame welds on the vehicle was rusted throughout the subframe of the vehicle. Additionally, some welds were not completed and not connected to the joints. The vehicle was taken to johnson dodge chrysler jeep ram dealer (481 us-46, budd lake, nj 07828), and an inspected. The mechanic informed the contact that there was no issues with the vehicle. The manufacturer was made ware of the failure. The failure mileage was approximately 41,000.
CategoryElectrical System
DateAug 17, 2020
StateNC
Description
Had issue earlier this year that cruise control did not work properly. It would not turn off when brake where applied. Now it does not even work. Vehicle had about 54,000 miles only when I tried to test it since the last incident.
CategoryPower Train
DateAug 17, 2020
StateNC
Description
A doing a brake job found that the left side, front axle was leaking. Vehicle has approximately 53,500 miles.
CategoryUnknown Or Other
DateAug 17, 2020
StateNC
Description
Vehicle has been garage kept except for this one day. We where getting ready for a trip and that night it rained and we noticed when moving that was a water leak. The leak was coming from the center of the freedom panels. The water dripped on the electrical mirror then on to the radio and final into the automatic shiftier. This happened numerous times after on that day since it was a rainy day then after.
CategoryElectrical System
DateAug 13, 2020
StatePR
Description
Usb port 2. Fault malfunction with connected to usb cable. Shown off the radio creating fuse/relay malfunction.
CategorySteering
DateAug 12, 2020
StateVA
Description
Hello - I currently have a 2018 jeep wrangler jl. I have brought this vehicle to the dealership several times attempting to solve issues with steering and there has been no solution. There are multiple complaints online that mention the loose steering in the 2018 models. While driving at speeds past 50mph there is a significant amount of road wander, steering wheel play and lack of control with the vehicle. The dealership has rejected this stating that this is simple "a jeep thing." I am not sure where else to turn and am actively hoping to find a solution for this. Thank you.
CategoryPower Train
DateAug 05, 2020
StateCA
Description
I was notified of a safety recall on my 2018 jeep wrangler by the nhtsa back in may of 2020. I called my dealership (crown chrysler and dodge) to schedule the repair at the end of may. I was told they were going to order the necessary parts to fix the issue and would call me back. I never received a telephone call back from them, even after I called back several more times over the course of 3 1/2 months, trying to get this safety recall fixed. They are refusing to return calls on this matter, refusing to perform the recall fix and refusing to take a written complaint from me over the matter. Now when I call them asking for an appointment to fix the recall, they simply hang up on me. Per this safety recall, my vehicle has the potential to catch fire while being driven, putting myself and family in danger.
CategoryVisibility/wiper
DateJul 31, 2020
StateTX
Description
First time using the defrost the windshield cracked. I was stopped at a red light. Jeep is always garage kept. Crack is exactly in the same location that others are reporting too. Bottom center where the gasket meets.
CategorySteering
DateJul 29, 2020
StateOH
Description
Excessive play in steering wheel. There is a dead zone from 1-2" left and right. Very hard to steer on highways and the jeep wanders from left to right. Did not drive like this before and I've had it for two years. Affects it at all speeds but is especially dangerous on the highway.
CategorySteering
DateJul 22, 2020
StateMI
Description
I was driving the service drive of a major freeway in detroit going about 30 mph. I was driving straight.. No turns. All of a sudden the steering wheel began to shake violently. I thought the front drivers side tire was falling off. I pulled to the side of the road and stopped the car. I drove home with no further issues.
CategorySteering
DateJul 19, 2020
StateNC
Description
There is some type of issue with the steering which causes the driver to keep adjusting the steering wheel constantly. This issue occurs at low and high speeds both on highways and city streets. It can feel like the jeep wrangler is difficult to control and requires a very attentive driver.
CategoryAir Bags, Seat Belts
DateJul 16, 2020
StateTN
Description
I swerved to miss a deer. I ran off a big drop off&hit on mainly the driver's side. There was over k damage repairs done. They have decided to total my jeep with a little over 36k miles. I ran off the raid&hit on mainly the driver's side. My air bags never deployed but most importantly my seat belt did not prevent me from hitting my face on the steering wheel. I have a gash above my right eye that the emts advised me to go to a hospital to have stitches. Butbwith the covid-19 epidemic fully in force I decided not to go to the next county for medical. Assitance since my local hospital is not equipped to preform the medical assistance that was needed. I missed several. Days of work for this incident. I'm asking for answers to why my air bags did not deploy but most importantly I'm wanting & needing to know why my seat belt did not prevent my face from hitting the steering wheel & also warping my steering wheel in the process. Please I need answers for I've always wanted & dreamed of owning a jeep. Then I finally was able to purchase one but I need to know that it is also safe for me & my family.
CategoryElectrical System, Electronic Stability Control, Unknown Or Other
DateJul 11, 2020
StateFL
Description
The jeep caught fire while driving normally yesterday on the i95 highway at normal speed.
CategorySteering
DateJul 03, 2020
StateNY
Description
Every single day I drive my jeep I constantly have to correct my steering because it's constantly wandering in the lane, I'm afraid an officer is going to pull me over because they may believe I'm driving drunk. My steering wheel has about 3' of play in it before the wheels are responsive, it's just downright dangerous to drive. *tr
CategorySteering
DateJun 30, 2020
StateCA
Description
I was on the 15 freeway, changing to the lane on my right, so I can then exit the freeway. All of a sudden the jeep started shaking hard. I got so scared and put my hazard lights on while making the lane change. Still shaking as I made my exit. It stopped as I came to a stop at the light signal. I went straight to the ontario ca jeep dealer. 6/3/2020 they said it was the steering damper that had already been replaced, needs to be replaced again and that jeep is covering the cost but the part is on backorder and there isn't an eta. They reserved a rental car for me through enterprise but I have to put down the . 00 deposit and pay the daily sales tax. I'm scared to drive my jeep especially since this part has already been replaced.
CategoryUnknown Or Other
DateJun 30, 2020
StateCA
Description
My 2018 jeep wrangler violently wobbles every time when going above 60 miles/hour and hits the smallest bump. The dealership told me that to fix the issue I have to change all four tires and that I have to pay for it.
CategorySteering
DateJun 29, 2020
StateNC
Description
The wrangler has had loose steering and hard to keep straight on the highway since leased. Had back to dealer several times. It had both the steering dampener and sway bar replaced only for them to turn around and tell me that they could not duplicate the issue. It is getting worse the more miles that are put on it. I am really disappointed in jeep/chrysler! *tr
CategorySteering
DateJun 28, 2020
StateHI
Description
Loose steering in the neutral steering stage. Dead zone 1 inch to the left and to the right. Steering wheel straight. Jeep will veer to the right. This happens at speeds of 50 mph or higher.
CategorySteering, Structure:body
DateJun 18, 2020
StatePA
Description
Rust on the frame (mainly the welds) and hubs. The doors leak on drivers and passengers floor when opened during rain. Steering has play when going through turns while maintaining highway speeds. *tr
CategorySteering
DateJun 17, 2020
StateRI
Description
Almost 1. 5-2" of play in the steering wheel without the wheels moving. *tr
CategoryFuel/propulsion System, Vehicle Speed Control
DateJun 15, 2020
StateMA
Description
Vehicle is under recall w12/nhtsa 20v-124. Fiat/chrysler (fca) has been stalling us for quite a long time. The clutch pressure plate may become overheated and fracture the transmission, which can result in personal injury, or the car getting fire. The dealer says that chrysler doesn't have the part required to fix the car, and fca keeps routing me from one representative to another, but they won't even say if they have the part. I have been making payments diligently on a car that cannot be driven, as the statement on their own letter informs that the recall pertains to a serious safety issue. My car has been to the dealer and deemed that there is a leak and the clutch hose so I shouldn't drive it. The clutch already feels extremely soft and I am afraid to drive it. Fca does is not offering any hopes of fixing nor is providing any information regarding a timeline. *tr
CategorySteering
DateJun 11, 2020
StatePA
Description
Recently purchased a certified pre owned wrangler 2018jlur under 25k miles and less than 2k miles from purchase. Checked out steering and was loose noticed wonder at from 20mph to over 65mph. Over 65mph steering is very loose and unsafe, was in a construction corridor on highway and due to how loose steering and wandering was it could easily lead to a crash and fatality. There is a dead zone of a 30 degree turn of the wheel. Dealer was very helpful and confirmed pitman arm and drag link needed to be replaced, as it was stated the pitman arm had seized in the connection with the drag link. *tr
CategoryUnknown Or Other
DateJun 11, 2020
StateCA
Description
Electronic throttle. Stationary want start wait a few minutes to 20 minutes. The close dealership is 2 to 3 hours. Any recall on this problem. A local mechanic said disconnect the negative. He all so said the same thing with chrysler. *tr
CategoryPower Train
DateJun 08, 2020
StateNY
Description
Noticed a burnt clutch smell. Could not accelerate after clutch burnt out. Car was in motion when trying to transition and accelerate and the clutch started burning and smoking and the gas pedal stopped accelerating. *tr
CategoryElectrical System, Engine
DateMay 22, 2020
StateFL
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that she was never informed nor saw in the owners manual that the vehicle was equipped with two batteries. The contact was concerned because if the primary battery was disconnected the second battery would still provide electricity to the vehicle. The contact stated the secondary battery short circuited and the vehicle was not able to be started. The vehicle was taken to the napleton chrysler jeep dodge ram (1460 e osceola pkwy, kissimmee, fl 34744, 407-288-8243) to be diagnosed. The contact was informed that the batteries needed to be replaced to correctly diagnose the failure. The contact was informed that the manufacturer was contacted and informed of the failure. The contact was informed that the batteries were available for purchase at the dealer at a cost of 0 for both batteries or could be purchased at the local parts store. The failure mileage was 40,000.
CategoryVisibility/wiper
DateMay 20, 2020
StateMN
Description
Windshield cracked. 2nd time in 1 year. Driving down road. *tr
CategoryEngine
DateMay 05, 2020
StateMO
Description
While braking the jeep, the braking system didn't override the engine. Jeep kept going in drive instead of stopping. I had to put it in neutral to get the jeep stopped. I almost went into a busy highway in front of truck going 60mph. Could have been hurt or killed. *tr
CategoryStructure:body
DateApr 26, 2020
StateNY
Description
A significant amount of frame welds are rusting less than 1 year after purchase.
CategoryUnknown Or Other
DateApr 24, 2020
StateMD
Description
Fca (jeep chrysler) has issued a notification to owners via v88: "the rear quarter windows vertical retainer on your vehicle may not be properly installed to the door rail after removal. This condition may cause the soft top rear quarter window panels to separate from the vehicle while driving at highway speeds." this very situation actually occurred in our vehicle while driving at high speed (I. E. The speed limit) on i95 in virginia on 3/3/20. Without any warning, the rear quarter panel blew out onto the highway. The noise was so startling, it is amazing the driver was able to maintain control of the vehicle. Also, no other motorist was impacted by the dislodged window (this time). However, as this was in the evening on a high-speed interstate, it was not safe to pull over and try to retrieve the window from the driving lanes so, we are not certain that the dislodged window did not then present a potential road hazard to other motorists. Here is the link to the fca v88 notice: https://www. Chrysler. Com/universal/webselfservice/pdf/v88. Pdf I am trying to seek reimbursement from fca to replace the window but they refuse to take responsibility for the incident. The greater concern is that it could happen to us again and, more than likely, will happen to many other drivers of similar vehicles. I suspect not all cases will have outcomes where no one will be injured (or killed).
CategorySteering
DateApr 16, 2020
StateOH
Description
The vehicle has about two inches of loose play in the steering wheel, left and right of center. This is true whether the vehicle is stationary, in motion or even if the vehicle is on a lift with the wheels off the ground. The vehicle has been to three dealers and two private repair facilities as well as a case with jeep wave. The first dealer threatened to void my factory warranty. The second put a restriction on the factory warranty and jeep wave dropped the case. The dealer I purchased the vehicle from got approval to replace the steering gear despite the restriction. The problem is still not fixed and they said they cannot find anything else wrong with it. The other dealers and the jeep corporation have refused to fix the problem. The vehicle is over 18 months old and only has 1500 miles on it. *tr
CategoryPower Train, Suspension
DateApr 13, 2020
StateNC
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that while driving at various speeds, the vehicle started swerving independently. The vehicle was taken to asheboro chrysler dodge jeep ram (1709 e dixie dr, asheboro, nc 27203) where it was diagnosed that the track bar needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to asheboro chrysler dodge jeep ram, and the contact was informed that there was nothing else the mechanic could do to repair the vehicle. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 19,000.
CategoryElectrical System, Electronic Stability Control, Power Train
DateApr 03, 2020
StateWV
Description
On march 16th drove to work and parked car. Left work and got into car in parking lot. Upon trying to start the car we experienced multiple electrical issues as well as loss of power steering, traction control, stability control, engine start/stop failure, push start unresponsive. Car finally started although multiple lights remained on. Drove the car slowly to fca dealer closest to home and explained issues to service advisor tyler pennington. Dealer had car in service for approximately 3 weeks until today 4/3/2020. Picked up from service manager al begil. Mr. Begil explained that they never could physically find the source of the issues despite going through many wiring harnesses, modules, fuse boxes, etc. Communicated with fca engineering multiple times over the three weeks. Seems like it was engineering advised dealer to try something and if that doesn't work try let engineering know and then they would try something else. Our service adviser said that they had never seen anything like it. When I picked up the vehicle, I was told to drive around town slowly for several days in case power steering goes out again. Don't go on highway. Paperwork from dealer doesn't show any correction for concern. Called fca customer support upon arriving home. Customer support advised that my issues needed to be "escalated" and that someone would reach out to me on monday or tuesday. I now go through weekend without vehicle having to go to work every day. Fca customer service said they can't offer a loaner because we got car from dealer. Extremely unprofessional service department at dealer. Not much better from fca since I won't hear back for at least 3-4 days. Have notes of conversation with service manager that scared my wife and I to death. Just too much to write here.
CategoryVehicle Speed Control
DateMar 30, 2020
StateNC
Description
I was using the cruise control when traveling on the highway (3hr drive) was getting off the exit and when I went to cancel it would not do it nor turn off. I was very fortunate that was able to press the brake and was able to come to a complete stop. I called the dealer and the corporate office and it shows no recalls. They suggested to make a complaint through nhtsa. This vehicle should be included under the recall u62/nhtsa 18v-332. Any assistance will be appreciated.*dt consumer has not used the cruise control since the incident.*jb
CategorySteering
DateMar 29, 2020
StateTX
Description
Steering feels 'loose' and 'wanders' from side to side at speeds above 50mph. I feel I have to fight the steering wheel just to keep it going straight. It occurs on highways, smooth roads, bumpy roads, all road conditions.
CategorySteering
DateMar 25, 2020
StateAZ
Description
Dead zone in the steering wheel and the vehicle wanders and requires constant steering wheel action to maintain lane control.
CategorySteering
DateMar 19, 2020
StateNY
Description
While traveling on the highway at speeds of 70mph my steering wheel lost the ability to turn left. Felt like I had no power steering to the left side. This went on for 10 minutes where I could barely lean left it. All of the suddenly the steering wheel corrected itself and the vehicle jumped to the left causing me to almost hit another vehicle. The problem went away after it corrected itself and it didn't come back the remaining day.
CategorySteering
DateMar 13, 2020
StateTX
Description
Experiencing intermittent violent shaking at speeds between 45 &50 mph making it very difficult to control the steering. Vehicle needs to be brought to a stop for issue to be corrected. It is happening on a weekly basis. The issue started after having the damper replaced which was done due to a recall. After the first incident the dealer replaced the steering damper again and it has continued to happen. We have contacted fca and tried working w/ our dealership to get resolved but the best answer we have received is try new tires and keep driving it until it happens again then take it back. After researching it looks like this has been a problem with many other 2018 jeep owners that experiencing similar results after changing out the damper multiple times. I feel this is an unsafe vehicle that jeep is not willing to take the time to correctly diagnose and fix the issue.
CategorySteering
DateMar 11, 2020
StateMD
Description
When driving down the road the steering seems lose and the car wonders on the road. The stabilizer has been replaced but the steering itself is loose. I just got an alignment and the problem still happens. I drive on the highway to work and I have a hard time controlling the jeep in a straight line. Took it to the dealer and they said nothing was wring and thats just how they are. This is the same thing they told me when I complained about the death wobble and now that is being addressed.
CategorySteering
DateMar 11, 2020
StateMA
Description
The steering issue began as a shutter and vibration at highway speeds when going over a bump or a rut. The dealership has taken the vehicle in and kept it on three separate occasions. The issue has subsided a bit but now the vehicle's alignment is off and the steering is very loose. You have to keep the steering wheel turned to the one o'clock position, to the right, while driving at highway speeds or the jeep will drive off of the left side of the road. The vehicle constantly drifts while driving so you need to maneuver the wheel back and forth constantly to keep the jeep on the road. The wheel is sloppy with a lot of play for the first inch or two on either side. The dealer has not been able to fix this issue and it is an absolute safety hazard. This is my only personal vehicle so I don't have another option. I purchased the jeep brand new and it has never been in an accident or abused. This jeep needs to be recalled or replaced. It is unacceptable that best jeep chrysler in plymouth, ma won't correct the issue or replace the jeep. The fm radio, bluetooth, and clock are also broken and they have not been able to fix that either.
CategoryUnknown Or Other
DateMar 11, 2020
StateNY
Description
59800 miles, and a leaking radiator. Seems like it's leaking on where the plastic is crimped to the aluminum. This is my second wrangler and 2nd one with this issue. Both wranglers were different generations
CategorySteering
DateMar 10, 2020
StateWI
Description
Loose steering and wanders
CategorySteering
DateMar 09, 2020
StateAZ
Description
At highway speeds start shimmy (death wobble) hit a bump or road imperfection, that shouldn't happen on a new car it can lead to a fatal accident
CategorySteering
DateMar 05, 2020
StateMN
Description
Just purchased this vehicle and picked up on 2/14/20 and have experienced violent "death wobble". Called the dealership and they said it was from my lift that I just had installed. After a re-check, the place that did the lift stated there was nothing wrong with the lift. I continued to experience the wobble from that point on and till this day. Wobble will occur at any speed under 50 mph, however, I am able to slow down and eventually gain control of the vehicle if under that speed limits. Cannot control vehicle when engages in wobble over 50-55 mph. Took me into oncoming traffic on highway, no control of steering, braking was ineffective, steering wheel shaking violently and could not grip and I had to wait for the vehicle to come to a stop on its own (on the highway) in order for it to come out of that condition. Very dangerous and I am lucky that I was not killed that day. Since then, I do not drive over 50-55 miles per hour. It felt like the tires were going to detach from the vehicle and the vehicle was going to fall apart right there on the road. For the less aggressive wobbles that are experienced each time I drive, I do not feel comfortable having anybody in the vehicle with me because I am scared for their safety. I just brought to auto repair shop today and they said the steering stabilizer was worn out and needed replacement. I looked up a recall from june 2019 and it stated that this was completed for my vehicle. Appears this is going to be the 2nd replacement since june for the stabilizer.
CategorySeats
DateMar 04, 2020
StateAR
Description
The rear seat latch does not fold down the backseats like it is supposed to. The head rest will fold down, but the actual seat will not.
CategorySteering, Suspension, Wheels
DateMar 02, 2020
StateOH
Description
When driving on the freeway at about 65 mph . If I hit a bump or pothole in my lane the front end and steering wheel jumps/shakes violently and the vehicle is very dangerous and scary and hard to control . This has happened alot . It is very dangerous .
CategorySteering
DateMar 02, 2020
StateFL
Description
Jeep jl 2 door wrangler rubicon steering wanders horribly causing an un-safe driving condition. Vehicle has had steering stabilizer replaced by re-call as well as a new front track bar by without noticeable improvement in driving characteristics. Significant play in steering wheel with constant steering adjustment to drive down straight road. I have owned two previous jeeps which drove much better than this jl.
CategoryElectrical System, Engine, Unknown Or Other
DateMar 01, 2020
StateCA
Description
The vehicle does not crank and have to wait 10 to 15 minutes for it to start. It happened four times in a week. There are lots of trends online with other jeep wrangler owner with the same problem. No diagnostic error when using obd scanner.
CategorySteering
DateMar 01, 2020
StateCO
Description
Car will not keep straight, wobbles left and right during normal driving. Took to dealership multiple times. Addressed the trac bar recall but still having issues.
CategoryUnknown Or Other
DateMar 01, 2020
StateFL
Description
Back up camera screen will occasionally turn blue or black when vehicle is put in reverse. Dealer has been unable to replicate and resolve this issue. After talking to other jeep owners this seem to be a somewhat common issue with no resolution from jeep.
CategorySteering, Suspension
DateFeb 29, 2020
StateAZ
Description
While driving at approximately 55 mph I had a severe vibration (death wobble) in the front of my jeep. It is 2018 with less than 4,000 miles. It has happened several times and I have taken it to jeep but they were unable to recreate it.
CategorySteering
DateFeb 28, 2020
StateIL
Description
While driving at highway speeds, a small bump in the road will cause the steering column to shake excessively along with the front wheels going into a severe wobble. This wobble will not stop until the vehicle slows down under 15 mph.
CategoryEngine
DateFeb 25, 2020
StateMD
Description
Radiator leak (failure). Jeep dealer confirmed and repair is in process.
CategoryPower Train
DateFeb 25, 2020
StateMD
Description
Loud "clanking" noise coming from rear of vehicle when accelerating from dead stop and lightly accelerating from 5mph.
CategorySteering
DateFeb 24, 2020
StateOH
Description
In july of 19 I purchased my 2018 jeep wrangler sport s 4dr from a local dealership. About 1000 miles into ownership I began noticing loose steering with excessive play. I took the jeep in for service and a flash tsb was performed, the problem was better, but still present. At the same time I was also part of the weld recall no repair needed. I started noticing shuttering at highway speeds after hitting bumps. I had the suspension checked when I went in for the second weld recall notice on my jeep in 01/19, it was ok according to the dealership. 02/19 I experienced excessive vibration/shuttering of the frontend after hitting a bump at highway speeds. Did not stop until I slowed to about 40mph. Took to dealership, an upgraded steering dampener was placed on the vehicle. Shuttering continued. 10/19 shuttering gets worse. While driving about 55mph steering locks up on a curve two times, like the power steering dropped for a couple seconds then returned. Taken to the shop, dampener replaced again, cant duplicate lock up. I contacted jeep cares and fca. 11/19 vehicle is taken to the shop again for 2 weeks. Shop acknowledges steering is looser than it should be. Steering gear is replaced. After getting vehicle back steering is tight but now wandering all over the place, cant keep jeep in a straight line especially at high speed. 12/19 vehicle is taken back to shop alignment is performed. After a couple hundred miles I notice steering is loose and there is a dead spot in the steering again. I relay this to fca. 01/19 fca regional tech drives vehicle, says its driving as designed, checks alignment and adjusts caster. Problems with loose steering and deadspot persist. Jeeps degree of wandering depends on conditions seems even more difficult to operate on windy days than it was before steering gear change. Takes constant corrections to keep it going straight.
CategorySteering, Suspension
DateFeb 20, 2020
StateNC
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that while driving at undisclosed speeds, the went over a bump in the road and became difficult to control. The contact stated that there was no warning before, during or after the failure. The vehicle was taken to randy marion chrysler dodge jeep ram 2000 us-421, wilkesboro, nc 28697 where the vehicle was diagnosed with a defective steering damper. The vehicle was repaired however, the failure persisted. The vehicle was then taken to hendrick chrysler dodge jeep ram fiat of concord 7630 hendrick auto plaza nw, concord, nc 28027, where the steering damper was replaced a second time however, the failure recurred. The vehicle was towed back to hendrick chrysler dodge jeep ram fiat of concord, where the vehicle was test driven by a technician. The technician was unable to duplicate the failure. On another occasion while merging into traffic at 55 mph, the vehicle fishtailed. The contact was able to regain control of the vehicle and drove back to the residence. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 10,000.
CategorySuspension
DateFeb 18, 2020
StateMN
Description
Rear lower control arm mount/ track bar mount failed. Appeared to have only half of the mount welded in a manufacturing defect. Quality control issue.*dt consumer heard a clunk/knocking noise coming from the rear of the vehicle. The right rear lower control arm bracket had separated from the frame. Manufacturer stated that the cause of the separation was that the right rear lower control arm bracket inboard weld was completely off-seam. Manufacturer repaired vehicle on 2/5/2020. *dl
CategorySteering, Suspension
DateFeb 16, 2020
StateKS
Description
We bought this vehicle from hoffer jeep in topeka, ks. The vehicle was won buy a person at a casino event so we are the 2nd owner. The vehicle had, I believe under 2k miles, upon our purchase. Since, we have owned the vehicle it has consistently had a "death wobble". I simply cannot count how many times at or under mandated highway speeds this vehicle has entered a 'death wobble". The most recent was from returning from manhattan ks to kansas city the vehicle entered a "death wobble" no less than 4 times. The last time I was driving 5 miles under the 75mph speed limit when hitting some road chatter, nothing significant, caused uncontrollable chatter in front wheels, axle, generating strong vibration through the steering column and wheel. I released the accelerator and the vehicle came out of the "death wobble" at 27mph, on an incredibly busy highway. This was/is unsafe at highway speeds. The dangers it caused could have been catastrophic in nature and need to be addressed before someone is killed. This vehicle is stock and has not had its suspension, tires, etc., adjusted or manipulated in any shape, fashion, or form. Please advise on how this matter should be dealt with going forward? Thanks
CategorySteering
DateFeb 16, 2020
StateNC
Description
While driving our 2018 wrangler jl in 20-30 degree temperature the steering assist locked up, causing my wife to drive the vehicle off of the road while in a slow sweeping curve. After a second or two the steering re-engaged as she was trying to steer back onto the road and she suddenly veered back onto the road. A few seconds later it happened again. Fortunately nothing was struck and no one was injured. After the vehicle continued to warm up the lockup did not occur again. This was 3 weeks ago. Two days ago, while starting out driving in mid 30 degree temperatures the steering again locked up for about a second before reengaging. All instances occurred after the jeep was sitting outside in the cold and started for the first time that day. Both events occurred within the first 4-5 minutes of driving at speeds in the 45-50mph range while making turns to the wheel. The big danger here is that if the vehicle is in a turn and the steering goes out, the driver could try and turn hard on the steering wheel to regain control and if the steering assist kicks back in, an oversteer situation could occur causing the vehicle to roll over or cross over into oncoming traffic. Fca has already issued a tsb for the possible problem (08-092-18) which I will now contact my local dealer to see if they will investigate.
CategorySteering, Suspension
DateFeb 15, 2020
StateTX
Description
Driving at highway speeds the vehicles steering is dangerous and it becomes more pronounced in the wind and in the rain. It drifts dangerously and when trying to correct the drift the steering is not very responsive since it has way too much play so you begin to over correct causing even more issues. In the rain the vehicle has the feel as if it's hydroplaning and the impact from the wets roads and puddles causes the vehicle to drift even more. I found that many people have received replacements of the 1. Steering box (68259507ae) 2. The damper (recall 77072360) 3. Track bar (68394087aa) all of these parts have been upgraded by mopar and I'm guessing that was for obvious reasons but my dealership and customer service at jeep/chrysler refuse to acknowledge there is a problem yet the problem persists. I showed them proof in both videos and with the upgraded parts and it does not seem to matter to them that this is a dangerous situation. I will provide a link of a person who got these issues repaired this individual has the same make model and year jeep I have. Https://www. Youtube. Com/watch? V=asz1wujbjby . I do not feel comfortable driving this vehicle it feels dangerous to me ... My wife will not drive it at all and she was the one who wanted the vehicle since we bought it for her. This has been going on since we bought the vehicle. I have done the research and 1,000's of people are complaining about this, some have a dangerous wobble, some have really bad drift where its hard to keep the vehicle on the road at highway speeds, and some have both. Funny, I was told by my dealership that this was normal for a jeep and its not acceptable I told him it felt dangerous and he agreed it drifts but says that normal for a jeep. It gets so bad at times in the rain I have to get in the right lane and drive 30 miles per hour in a 70 mile per hour zone . The jeep has only 5k miles
CategoryEquipment, Steering
DateFeb 14, 2020
StateAR
Description
There have been three separate events that occured related to the front steering shaking on the vehicle. Two occurred before I had the recall done called 02v41182 steering damper. Driving ~60 mph, ~30 degrees f, and after hitting a bump. I then took it in for service for the work covered under the steering dampener to be fixed. Approximately 5 minutes after leaving the dealer, I was driving and the issue occurred again for the third time. I am scared for the safety of my life and integrity of the steering system as all three events occurred on the the highway.
CategoryStructure:body, Suspension
DateFeb 14, 2020
StateMD
Description
Body: water leak from hardtop (right front passenger) and (front center - where hardtop meets windshield pillar). Multiple attempts to correct (replaced all seals) and there is still a leak from front center (where hardtop meets windshield pillar). Suspension: loud 'clunk' or 'thump' coming from rear when accelerating from both a dead stop and while moving at less than (5) mph and accelerating.
CategorySteering
DateFeb 13, 2020
StateCA
Description
The morning of feb 6, 2020, I was driving my 2018 jl (approx 16k mileage) on the highway at ~65 mph when the steering all of a sudden locked up going into a right bend in the highway. Suddenly I was unable to turn the vehicle to the right to stay in the middle lane and ended halfway in the left fast lane headed straight for the concrete highway median barriers. Thank goodness there were no cars on the highway next to me in the left lane that the unresponsive steering forced me into. After I slowed down, the steering went back to normal and I was able to get over to the right hand lane without incident and exit the highway. I have not felt comfortable driving on the highway or having my kids in the jeep since. The steering lockup on the highway was frightening; I feel very lucky to have escaped what looked like an imminent high speed highway accident with my own vehicle and possibly other cars nearby. Separately, my husband and I have both experienced rapid steering oscillation at highway speeds, a jarring full vehicle wobble when going over a bump or crack in the highway. The local dealer where we bought the jeep had already replaced the steering damper due to an earlier recall; the highspeed steering lockup and oscillation issues have occurred since. I'm now working with a second local dealer who hasn't yet been able to isolate or diagnose the steering problems. As next step, the technician is suggesting I take the jeep back out on the highway with him to try to recreate the steering binding/lockup issues ' yikes!
CategorySteering
DateFeb 13, 2020
StateCO
Description
Tight steering at highway speeds (over 60mph) most likely to happen in colder temperatures. To give you an idea: you are driving on the highway and want to switch lanes. It will feel as if your steering wheel is locked and that you cannot steer it to the next lane. You will have trouble keeping your vehicle straight on the highway as well, constantly veering to the right. This vehicle feels very dangerous to drive at highway speeds. Took the vehicle in to the dealer 3 times, with the same " we cannot reproduce the issue" run around. I am certain that there is an issue and hope jeep (fca) owns up and issues a recall.
CategorySteering, Suspension
DateFeb 12, 2020
StateAZ
Description
When traveling at highway speeds, a small bump in the road causes the steering wheel and front suspension to shake violently. The jeep dealership has replaced the steering dampner twice but there is no guarantee it will fix the issue
CategorySuspension
DateFeb 12, 2020
StateTX
Description
After steering damper recall was completed I'm still experiencing the "death wobble". Vehicle only has 2,600 miles and has been to the dealership 3 times and get told every time that everything looks good. Problem occurs when I hit a bump or a rough spot on the road and the vehicle and steering wheel begin to shake like the vehicle is jumping on the road. Typically occurs when traveling over 50 mph and only corrects after you slow down to 35 mph. Issue continues to happen and fca is not addressing a permanent resolution. I feel the vehicle is unsafe and can pose a life threatening situation for me and my passengers.
CategoryVisibility/wiper
DateFeb 12, 2020
StateAZ
Description
The sun visors on either side are mounted with a retaining clip of very poor design. If the visors are swiveled out, the retainer would break and the visors would simply dangle uselessly, obviously affecting visibility and driving. Many owners have reported this problem in the forum (https://www. Jlwranglerforums. Com/forum/threads/sun-visor-broken. 37957/page-7#post-1017415). Jeep would replace these parts in some cases, but the visors would immediately break again because the part is poorly designed. Jeep ought to issue a recall because of the safety issues that the broken visors cause.
CategoryFuel/propulsion System, Power Train, Unknown Or Other
DateFeb 09, 2020
StatePA
Description
Vehicle was being driven approx 30mph on a city road when a loud bang was heard. Immediately pulled over and luckily a stranger following behind quickly escorted the driver out as the vehicle completely went up in flames. Metal chunks and pieces could be heard falling underneath the vehicle. Upon closer inspection the transmission had completely exploded and ejected the clutch assembly shearing the input shaft and rupturing a fuel line. The vehicle was a complete total loss with flames immediately entering the passenger cabin in seconds. If it was not for a brave bystander serious injury or death would have occurred. This is a new transmission introduced in the new jl wrangler and gladiator and has been happening more and more. It's a serious safety issue that jeep refuses to look into and needs to be investigated immediately. Transmission explosion to this degree not only can result in a fire but also metal projectiles hitting bystanders and coming through the floor boards and possibly resulting in injury or death. If you are reading this and have a manual jeep wrangler have it checked immediately! This was a completely unknown problem showing no symptoms whatsoever.*jb
CategorySteering
DateFeb 06, 2020
StateTX
Description
My daughter drives that jeep and had the steering lock up on the highway in houston on the morning of january 29 2020 and could not steer left(change lane) for about a mile,then went back to normal... It was taken the next day to helfman dealer,with said problem was solved... They updated electronics witch I believe the problem is a mechanical issue in the steering box. There was no accident involved. I found online several similar issues and videos related to the same problem. I believe its just a matter of time before it happens again hopefully without an accident involved. I think it is a critical issue having a steering lock up
CategorySteering, Suspension, Unknown Or Other
DateFeb 05, 2020
StateNC
Description
My jeep started to shake violently after driving over some small bumps on the highway while driving 60-65 mph. I had to pull my car over. I thought I blew a tire, but I did not. I drove off without the vehicle shaking after I waited a few minutes. Unfortunately, it happened again in the same day when I drove over a rough patch on the highway traveling the same speed. I pulled over again and waited before driving off. I did some research and learned this is a know safety problem with jeeps called a "death wobble". I made an appointment to have my jeep looked at on 2-4-2020, however the service garage had to cancel my appointment due to their internet being down. I have rescheduled for 2-7-2020. If the service does not correct the problem, what am I to do? Thank you, [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySteering, Unknown Or Other, Wheels
DateJan 31, 2020
StateMI
Description
Rapid jarring and shaking of steering wheel occurred when driving speeds of 65 -70 mph encountered an expansion crack the violent shaking of the jeep caused me to have to pull off the road to avoid a collision. This happened on january 29, 2020 the jeep has 13,000 miles on it and has never bee off-road. The jeep has been parked since the incident, deemed unsafe for transportation. It is scheduled to go to into dealership on feb 4th for evaluation and repair if possible.
CategoryFuel/propulsion System
DateJan 30, 2020
StateAE
Description
While driving the jeep the digital fuel level gauge went from half tank to empty. Refueled the tank and the gauge remained on empty. A week later the fuel gauge went back up to full but when you turn the car off and back on, it return to fuel level low. It has been like this for one month with frequent refill of fuel. Currently serving in the military overseas in italy with my us spec jeep.
CategoryElectronic Stability Control, Steering, Suspension
DateJan 29, 2020
StateIL
Description
Stabilizer control and throttle control light came on. Vehicle was taken in for repair. Vehicle was picked up and the steering felt light. As I'm driving on the highway I hit a bump and the steering wheel began to shake violently. I slowed down and it stopped. I called the dealership and explained what happened and I'm getting the run around. Claim it could be warp rotors. It's not warped rotors after I did some research. I found out this vehicle has what's called a death wobble.
CategorySteering
DateJan 29, 2020
StateFL
Description
Steering wheel stiff in cold weather- temp dropped into the '40s, went to drop kids at school and the steering wheel did not turn in a curve. It was stiff and then suddenly would turn extremely fast, which, I feel, is very dangerous. This is my second attempt with the dealer who said that they can't find anything wrong. I had a software update performed that is supposed to address this issue but nothing. This is a serious safety issue. It needs to be addressed.
CategorySteering
DateJan 28, 2020
StateOH
Description
I purchased my wrangler and about 4 months after having it noticed uncontrollable shaking when going over 50 mph on the highway and hitting a bump. Once the shaking started I would have to slow down to at least 45 or 50 to get it to stop. My wrangler has been in the shop 4 times before finally being fixed. We are going on 6 months since this was supposedly fixed and it is now doing it again. However now it has a shake every time I hit a bump not just when I am going faster than 50 mph. I am going to have to take my wrangler in fro the 5th time and hope that it gets fixed.
CategorySteering
DateJan 27, 2020
StateNJ
Description
Driving around a bend and the steering locked up on me leaving me unable to steer for a few seconds.
CategoryPower Train
DateJan 24, 2020
StateMO
Description
Vehicle was driven and put into park. When restarted, even though I was able to move the gear shift, the jeep would not move out of park. One dealership said it coded as the transmission control module and supposedly replaced it along with a transmission flush. Left and drove the jeep, but it felt like it was always trying to shift into gear. Drove about 130 miles and had to get gas even though I was at 3/4 tank when I picked it up after "repairs". Turned the vehicle off, got gas and restarted it. Again, would not go into gear but I was able to move the gear shifter.
CategoryElectrical System, Steering, Structure:body
DateJan 23, 2020
StatePR
Description
Weld quality on frame are very questionable. When my jeep twists while off-roading, it sounds like it wants to tear itself apart and the doors dont want to shut close when the vehicle is fully flexed. This doesn't happen to the newer 2019+ models with obvious better welds on frame. It gets annoying with all the crunching noise the body makes when I drive on uneven roads. Again, not seen on newer models. Also, the steering stabilizer was replaced and still my steering wheel start shaking when I drive on uneven roads. I have taken my jeep to the dealer 4 times complaining about the radio and it keeps shutting off and volume freezing.
CategoryVisibility/wiper
DateJan 23, 2020
StatePA
Description
While I was stationary in my driveway in my vehicle warming the car and defrosting the windshield, the front windshield cracked right before me. It seems that the defroster air is too hot, and the temperature difference from the outside (20f) caused a stress fracture on the glass. This issue is widespread.
CategoryElectronic Stability Control, Steering, Suspension
DateJan 22, 2020
StateMA
Description
Driving at about 60 mph when I went over bridge separators and the whole front end started to wobble and shake until I slowed to approx. 40 mph thought the front wheels were going to come off.
CategorySteering
DateJan 21, 2020
StateAZ
Description
Vehicle wanders at highway speeds and is very hard to keep in lane constantly making small adjustments to keep it between white lines. Any wind magnifies the problem. Dealer installed new steering stabilizer and flashed power steering cpu. Helped a little for a while. Have read blogs and checked alignment chamber air pressure etc. Noting seems to help. Seems to me the power steering is way to sensitive when driving straight . My wife won't drive it and when I drive I have to focus without distractions to keep it on the road. Very dangerous to be on the road . Would like a case number to see if I can the the problem resolved
CategorySteering
DateJan 21, 2020
StateKS
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated while driving 65 mph, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact stated the issue was intermittent with in cold weather. The vehicle was taken multiple times to local dealer lopp motors located at 305 n 2nd ave, dodge city, ks 67801, (620) 682-4728, where they have been unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was 18,000. The vin was not available.
CategorySteering
DateJan 21, 2020
StatePA
Description
I am becoming increasingly concerned with the steering issue in my 2018 jl rubicon. The recall on the steering dampener was performed 06/06/19. The vehicle is lightly driven but lately has seen more mileage. Unfortunately the replacement dampener did not correct the wandering and drifting issue. The vehicle will not track straight and must be steered all the time to remain in a lane consistently. At highway speeds the steering issue is very pronounced. It becomes difficult to keep the vehicle tracking straight with the wandering issue and slop in the wheel. I have another appointment on 01/24/20 to reexamine the steering problem.
CategorySuspension
DateJan 21, 2020
StateCA
Description
2018 jeep wrangler has the "death wobble." specifically, while driving above 50 mph, the vehicle somewhat frequently hits a bump or crack in the road which causes the front suspension to violently shake and essentially lose control. The only cure for this "death wobble" problem is to slow down to below 20 mph or more often slow down to a complete stop. This vehicle is essentially impossible to drive on the highway because of this problem. I cannot believe that this nhtsa has not issued a warning or a recall for this problem. It is beyond dangerous, especially in traffic.
CategorySteering
DateJan 20, 2020
StateKY
Description
Jeep started a "death wobble" on interstate after hitting pot hole. Steering wheel started rapidly shaking and wouldn't stop until I got slowed to below 40 mph.
CategoryStructure:body
DateJan 20, 2020
StateCO
Description
While inspecting the vehicle I noticed several (many) welds on the frame of the vehicle that was very poor. However, in addition to poor weld quality, I noticed several welds that were poorly painted/treated and raw metal and rust are visible to the naked eye. Having contacted the dealerships in the area no one will return my calls. I will be personally treating the areas and repainting to avoid worsening condition.
CategoryUnknown Or Other
DateJan 20, 2020
StateCA
Description
Bad frame welds all over the frame. Porosity, missing sections of weld, pinholes, excessive scatter, protective paint chipping.
CategorySuspension, Unknown Or Other
DateJan 19, 2020
StateWI
Description
When looking at the vehicle on a car hoist, unsatisfactory welds on the chassis were identified. The welds occurred at various locations and included defects such as excessive porosity, excessive weld spatter, and off location of the original weld and touch up welds. I am not a certified weld inspector, however I am a state certified welder, and federally licensed aircraft mechanic. I have been taught to identify weld defects, and understand effects they have on structural strength. For being a robotically welded frame I found the quality of some welds unacceptable, and should not have passed quality control at the factory. I am not an automotive engineer, nor am I a structural engineer, however I assume that the structural strength of the frame in this state is less of the original design strength. This issue should be dealt with before something bad happens.
CategorySteering
DateJan 14, 2020
StateMI
Description
Steering is bad, wanders all over the road above 30 mph. Hard to control especially at highway speeds. Have had all recalls done for steering and no improvement
CategorySteering, Suspension
DateJan 14, 2020
StateKY
Description
My jeep has a dangerous steering wobble especially if I hit a small bump. The steering wheel goes crazy and I almost loose control of the steering.
CategorySteering, Suspension
DateJan 13, 2020
StatePA
Description
Steering oscillating after hitting a bump at 70. Needed to slow vehicle to stop oscillating
CategorySteering
DateJan 09, 2020
StateNM
Description
I have had a death wobble on my 2018 jeep wrangler jl. I took it into the dealership where I bought it and they said it was repaired. On my way home 82 miles away. It continued to have the death wobble. I called the dealership and they recommended I take it to a different dealership because they could not fix it. The next closest is over 2 hours away and a rental would be required. I have had so many issues getting this resolved.
CategorySteering
DateJan 09, 2020
StateNH
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that while driving various speeds, without warning the steering wheel became loose and failed operate as intended. The contact stated that it was difficult to safely control or maneuver the vehicle. The vehicle was taken to allen mello chrysler dodge jeep ram located at 13 marmon dr, nashua, nh 03060 , (833)207-1926 and also to bonneville and son chrysler dodge jeep ram located at 625 hooksett rd, manchester, nh 03104, (603)624-9280, to be diagnosed. Neither dealer was able to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
CategorySteering
DateJan 09, 2020
StateCA
Description
Since new my jeep pulls to the right.. Took it to dealer for alignment .. They said they couldn't do nothing about it to take it to a aftermarket shop.. Modesto dealer .. Service rep jonathan... Why would I take to a aftermarket shop?? Hard to believe they cant align of fix a stock vehicle they sold .. Hard to keep on the road please help.. Shakes bad after 70 .. Hard to believe I have a new vehicle yet need to drive on the slow lane..
CategorySteering, Suspension, Wheels
DateJan 09, 2020
StateNY
Description
After the steering damper recall my jeep started experiencing the "death wobble" after hitting bumps at about 65mph. It happed 3 times. Jeep is giving me the runaround.
CategoryStructure:body, Suspension
DateJan 09, 2020
StateTX
Description
Nothing happened per say. Saw a news story regarding the investigation into jeep for poor workmanship on frame welds. Had my jeep looked at and realized mine has faulty frame welds, as well. See attached photos.
CategoryEngine, Power Train
DateJan 08, 2020
StateAL
Description
Audible ticking coming from engine compartment
CategoryElectrical System, Engine, Unknown Or Other
DateJan 07, 2020
StateCA
Description
Failure to start, randomly when vehicle is stationary. Visible pertaining component parts such as battery, ignition switch, starter and voltage all in good order. After 30 minute waiting period car will start. Steering wheel movement when exiting vehicle appears to trigger problem, quite often. Has occurred 8 times in 4 months. Dealer showed no error codes.
CategorySteering
DateJan 07, 2020
StateOR
Description
I have 2018 jeep jlu rubicon from day one that I pickup my jeep the steering wanders allover the road have to constantly correct to keep from running off the road when it is cold below 20 deg the steering to the right is ok unless it gets colder but when you turn to the left it binds up, making hard to turn then all of sudden it lets lose if the weather is above 20 deg the binding go's away after vehicle warms up but under 0 deg its hard to turn until the weather warns up. I have talked with the dealership several time they state that nothing is wrong in the areas of the dealership the weather never get cold
CategoryService Brakes, Steering
DateJan 06, 2020
StateNJ
Description
My vehicle failed to brake and steering wheel was not responding either causing me to crash into a vehicle parked in front of me there is video surveillance that will show how long I was trying to control this vehicle and was not able too I took it to a jeep dealer and they state that nothing was wrong there are multiple forums https://www. Jlwranglerforums. Com/forum/threads/my-2018-jl-sports-brakes-and-steering-failed-today-again-causing-a-crash. 42801/page-2 this happen at a mall around the holiday season I could of killed someone im trying to save a life something went wrong and is happening to others yet jeep fails to check further into it on saturday my jeep had still not been checked now at 10am I received a called telling me that nothing was wrong with the car so fast the dealer opens at 9am it took you less than an hour to tell me nothing is wrong with the car? Please I need this documented all I'm trying to do is avoid soothing like this happening again and someone losing their lives because of it. All I was doing was trying to park at a mall. Can someone get back to me so I can explain in detail what happen. Please! Attached is a picture of one of the vehicle that were hit by my 2018 jeep wrangler jl.*dt*jb
CategorySteering
DateJan 06, 2020
StateMI
Description
Steering wanders all over the road at all speeds. Constantly have to fight the wheel to keep it straight
CategorySteering
DateJan 01, 2020
StateIN
Description
I have a 2018 jeep wrangler jlu sahara with 4,186 miles on it. I am experiencing very loose steering on my vehicle. The steering wheel has a dead spot of about 2 inches in either direction from center. This becomes increasingly noticeable as speed increases and once at highway speeds is extremely unstable. As to get the vehicle to respond / make even minor steering adjustment as you drive, takes a substantial movement of the steering wheel. This leads to the vehicle swerving all over the road and is is really hard to control. It is truly not safe, especially higher speeds. After I purchases the vehicle and experienced my issue, I have come to learn that is it a very well known wide spread problem that is going unaddressed by fca (fiat chrysler automobiles) and is being even more ignored by the service departments of most of their dealerships (very frustrating to be told there is no issues when everyone knows that there is). This topic is all over internet forums, on line article and on line videos outlining the same experience and outraged because no one is acknowledging this dangerous issue.
CategoryElectrical System, Visibility/wiper
DateDec 31, 2019
StateTN
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the rear window defroster cord had separated from the window and malfunctioned. The failure caused the rear defroster not to operate and created a visibility hazard for the driver. The vehicle was taken to homer skelton chrysler (7661 us hwy 51, millington, tn) where the cord was glued in place. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 12,000.
CategorySteering, Suspension
DateDec 31, 2019
StateWA
Description
I recently had a local jeep dealer install a mopar factory 2" lift kit on my 2018 jeep wrangler rubicon a few weeks ago. Since the 2" lift was installed, when the jeep hits a highway break, bump/pothole, anywhere between 30mph up to normal highway speeds, I get the "death wobble" in the steering wheel and the vehicle shakes violently. This jeep still has the factory original tires and rims installed, and has no other add-ons to the vehicle. I have to slow the vehicle down to 25 mph for the death wobble to stop. I traveled 35 miles a few days ago on a state highway at speeds between 40-65 mph, in 32 degree temps, and the vehicle went into a "death wobble" (7) times, five of which I have on video for the upcoming lawsuits. It appears more vulnerable to a death wobble if the front drivers wheel hits a bump or pothole first. Additionally it appears to enter into a death wobble more easily if you are on a curve in a left hand directional turn. All known recalls have been performed to this vehicle that I know of, to include the updated work and inspection to the steering stabilizer dampener/shock. Someone is going to die from this issue if it is not fixed if they haven't already, either the driver of the jeep, or a unwitting party in oncoming traffic, especially if this happens on an ice covered road! I have videos of the death wobble, but no photos, which are all that are allowed for posting on this website for this complaint. I would be happy to share the videos with nhtsa investigators if they wish to contact me.
CategorySteering, Suspension
DateDec 30, 2019
StateCA
Description
I'm driving on the highway about 70 and I hit a bump and my car starts shaking violently! I have cars next to me and behind me , and I move over to the slower lane and slow down to about 40 for the shaking to stop .
CategorySteering, Suspension
DateDec 28, 2019
StateIL
Description
Excessive shaking in steering wheel upon hitting slight road bumps (crack/pebble) not significant bumps occurring at speeds as low as 30mph occurs more frequently at highway speeds issue is more common if steering wheel is turned slightly to left shaking is excessive and vehicle control is lost at higher speeds. Only way to resolve is to slow abruptly to less than 40 mph. Vehicle has already undergone fcj recall fix of enhanced steering damper/stabilizer but issue is not resolved vehicle safety concern for this vehicle and any other vehicle near it when issue occurs issue has happened several times with as few as 3500 miles on the vehicle
CategoryElectronic Stability Control, Steering, Suspension
DateDec 27, 2019
StateMI
Description
While driving the posted speed limits, on any street, I am constantly fighting with the steering wheel jerks out of my hands, even though I had several professionals look at my tires, wheels, suspension components, tie rods, stabilizer bar, steering dampener, ball joints, etc. My jeep has this massive death wabble, where I constantly have to fight the steering wheel! On 15+ different times (it does not matter if I am driving on a hwy 70mph, secondary st's 40mph, 5-lane st's at 50mph, or while driving in a subdivision at 25mph), just trying to turn my jeep becomes a huge challenge, even on a good day! I believe that my electric power steering is also defective too, the steering wheel violently jerks me into oncoming traffic, & into others lanes without any warnings! I finally contacted 'synergy manufacturing' who told me that all of the steering components on the jl's are nothing but cheap garbage, that all needs to be replaced! They have a replacement kit, which fixes the problems, for less than

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,200! Which sounds like a bargain, if it means that my family remains safe, compared to being killed in yet another fca death trap! Also, one's fire retardant blanket (under the hood), is falling apart! I only have 1,800 original miles on it, its never even been off road yet! I've gone to 7 different jeep dealers, & nobody has any new replacement parts, & all of their customers need to get in line before they shall even look at my jeep! I would expect a flawless running & driving jeep jl wrangler unlimited rubicon, after spending well over ,000!!! Can you please help me? All one has to do, is search any of the jeep jl forums, search youtube, e. G., & one shall see thousands of exactly the same complaints! Never again fca, you lost me as a customer, its a miracle that my family & I aren't dead!!!
CategorySteering
DateDec 23, 2019
StateOH
Description
Had a recall on the steering damper. Had the recall serviced a week ago. Going 60mph on highway and hit uneven road surface the steering shimmies excessively almost causing a crash. Had to pull off the road in order to get it to stop. This was after the recall was supposedly fixed.
CategorySteering
DateDec 20, 2019
StateCA
Description
There is a large dead spot in the steering of my jl wrangler. It is getting progressively worse. The vehicle takes a lot of effort to stay in in a straight line, particularly at highway speeds. The dealer initially said nothing was wrong. A different dealer said they feel it but do not know what is causing it.
CategorySuspension
DateDec 20, 2019
StateKY
Description
Tl* the contact's daughter owns a 2018 jeep wrangler. While driving 70 mph over a bump in the road, the vehicle shook violently. The shaking in the front suspension caused the windshield to fracture. The vehicle was taken to glockner chrysler, dodge, jeep, ram of ashland (1041 greenup ave, ashland, ky 41101, (606) 329-8616) to be diagnosed, but the contact was informed that the vehicle operated as intended. The vehicle was not repaired. The contact stated that the failure was intermittent and was only evident when traveling 70 mph. The manufacturer was informed of the failure. The approximate failure mileage was 34,000. The vin was not available.
CategorySteering
DateDec 19, 2019
StateCA
Description
My local jeep dealer performed a recall service for faulty steering even though I had not experienced any problem that has been reported by others. Now, after the service was performed, I am experiencing the wobbly steering problem at both high speeds (65-70mph) as well as at lower speeds (30-35mph) when I go over road bumps or potholes. This has happened 4 times already in the last 2 days since I got my vehicle serviced! How ironic that the problem started after the recall service was performed!!! Back to the dealership again...
CategorySteering
DateDec 19, 2019
StateMD
Description
I was driving on highway about 65mph, the highway was curving to left on ramp but I could not turn my steeringwheel because it was too stiff. I did not do any suspension upgrades for this car. It was more than stiff. It was definently not normal I almost could not turn. Thought I was going to crash into wall. I felt like if this happens again it might cause a life threatning accident.
CategorySuspension
DateDec 19, 2019
StateAR
Description
At 9700 miles both my wife and I experienced the wrangler front end wobble. Speed was approx 60 - 65 mph on a paved bypass. Both times it was when we were transitioning from a bridge to the pavement. This happened at different times and different locations on the bypass. This wobble is a frightening experience, and your not sure what to do to stop it.
CategorySteering
DateDec 18, 2019
StateIL
Description
Twice now the steering wheel has locked up on my jeep and made it hard to steer. Both times jeep was driving and than turning and whilst turning steering locked up and it became difficult to turn.
CategorySteering
DateDec 17, 2019
StateNJ
Description
Violent shaking at highway speeds. First time it happened was maybe a month after I picked up the vehicle but since I barely drive highway it didn't happen again until recently on a trip to pa. Had to stop the vehicle for the shake to stop. Vehicle is somewhat controllable but extremely unsafe depending on condition of highway and if at night. Since the november issue it has happened a few times since and will be in service on 12/23 for a recall I was never made of aware of.
CategorySteering
DateDec 17, 2019
StateMI
Description
When traveling at high speeds (70+) on the freeway, if you hit a bump or hole my steering wheel will violently shake for about 10 seconds. I have had my car for about 13 months and have only noticed it over the last few months (when it has been colder temperatures, as I live in michigan).
CategoryLatches/locks/linkages:hood:latch
DateDec 16, 2019
StateND
Description
Tl* the contact owns a 2018 jeep wrangler. While driving approximately 65 mph, the drivers' side hood latch fractured and caused the hood to suddenly open. The cause of the failure was not determined. An unknown dealer was notified of the failure. The manufacturer was not notified. The failure mileage was 29,500. *dt*jb
CategorySteering, Structure:body, Suspension
DateDec 15, 2019
StateCA
Description
Heavy amount of rust throughout the bottom of the vehicle. Rust is located on frame welds, suspension connection brackets, and axel components. Photos were taken 10 days after purchasing from the dealership. I took the jeep back and asked them to make sure everything was safe. The dealership looked at me like I was crazy and said yep that is normal to have rust. I asked it is normal to have this much rust on a brand new car. That is crazy. The steering jerks to the right and left constantly and you are always having to fight it to stay in a straight line. I have read from other report that this has become a common problem for this model year. I hope this issue will be resolved. I bought my car on 06/29/2019. The photos that are attached for your review were taken on 07/11/2019 thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySteering, Suspension
DateDec 15, 2019
StateME
Description
I was driving on the highway at 64/65 miles an hour, no weather at all, I hit a bridge strapping bump, and the jeep was almost out of control! Death wobble definitely occured just a vehicle was passing me! I gripped the wheel as it shook almost uncontrollably! I slowed down to about 30 and it stopped. The jeep was vibrating out of contol!! This has happened 4 times already! It is terrifying!! Fix the death wobble nobody wants to die!!!
CategorySteering
DateDec 12, 2019
StateIN
Description
I have had the steering dampener replaced 3 times, and the fix has not corrected the shimmy in the steering on the highway. This is very dangerous when it happens, as I have to slow down completely on the interstate.
CategorySteering
DateDec 12, 2019
StateNV
Description
Steering locked up while driving. Issue happened twice and the dealer stated they fixed it. Issue still persists
CategorySteering
DateDec 12, 2019
StateGA
Description
I was driving in the back roads at 30 mph and encountered a curve on the road. I turned my steering wheel lightly to the right and my jeep would not go in the direction I needed it to. The steering locked up. I had it lock up many times this morning when I turned left or right. The temperature this morning was 35 degrees f. This is a cause for concern as our lives and those of others is at risk. A serious safety concern. This is the second issue I've had with this jeep. I had the steering dampner changed because it was violently vibrating at high speeds on the highway. This jl model is junk.
CategorySteering, Suspension
DateDec 11, 2019
StateOH
Description
This happened twice on the same day. Vehicle was in motion at approximately 60 miles per hour entering highway when a bump was hit front end started to shake and shimmy all the way through the steering wheel. Almost had to completely stop the vehicle to get the shaking to stop. This is called the jeep death wobble. I had received a recall from fiat chrysler of america several months earlier to have my vehicle steering stabilizer replace. After a lot of research on this particular problem I think the vehicle manufacturer should be held liable for all front end damage done for the life of the vehicle in relation to this problem in engineering. I have seen many places where they say this problem will ruin your ball joints and your other linkages in your front end. They should inform the consumer of this problem at time of purchase.
CategorySteering
DateDec 11, 2019
StateKS
Description
My 2018 jeep wrangler has experienced power steering failure primarily during highway driving and more often in cold weather. You become aware of the failure after entering the highway and attempt a slight correction right or left and realize there is no power assist. You apply more pressure then realize it is going to take a lot more effort to make the car move in the direction desired, the initial thought is the car is not going to turn but with more pressure it finally moves. This may continue for a few seconds or can come and go for miles. I cannot make the car do it at will so I've made no effort to have the car repaired. I also have followed forums on line describing steering problems but as of yet,it appears there is no dealer repair offered. The car has been in service since 5/5/2018. The problem has persisted since shortly after delivery. I am currently just past 40k miles in this time period. Out of factory warranty but I did purchase a 100k mile warranty at time of sale. I keep thinking this problem is going to become a recall along with excessive steering play,(wandering),and the ever famous "death wobble" of which this vehicle has all three. So far that hasn't happened. Regardless of being termed safety issues my experience is that they are most certainly safety issues. Thank you,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySteering, Suspension
DateDec 10, 2019
StateVA
Description
Took vehicle in with 'wheel wobble' at 7728 miles and dealer replaced steering damper. After driving 300 miles took back to dealer with same issue. They stated that they could not duplicate and returned the vehicle. I then took to an aftermarket dual steering stabilizer that hid the problem for another 8ooo miles. Upon taking back to dealer with now 18000 miles - there is an additional steering stabilizer that factory recommends. Dealer will not take aftermarket off and install recommended factory replacement. Where is protection for consumer the vehicle was purchased for a teenage driver and it is not safe...
CategorySteering
DateDec 09, 2019
StateIN
Description
After purchasing my jeep my wife and I noticed it was really hard to keep it between the lines. Constantly correcting the jeep to keep it straight. Took the jeep in to have the track bar replaced and also the steering damper replaced. Theses replacement parts did not fix the issue. There is also a dead spot with the steering wheel where you can turn it about an inch both directions without any movement from the wheels. After driving the jeep I am tired from recorrecting constantly. This is a dangerous issue. I have contacted jeep cares and my dealership for a third time. The dealership told me nothing was loose and it drives like the others. Frustrating!
CategorySteering
DateDec 08, 2019
StateFL
Description
First time I noticed it vehicle was in motion I hit a small pothole and steering of the vehicle was uncontrollable for 10 15 seconds (the first time this happened we were on the way home from the hospital with our newborn and pulled over thinking a tire possibly blew). Now, even the smallest bump in the road will cause the vehicle to shimmy and wobble almost taking over complete control of the steering. When I brought the jeep in for a routine oil change they did not mention the recall until I asked them about a possible problem with my vehicles steering. I have also received no notices or phone calls for this steering recall. This could be very dangerous if it was to happen with an inexperienced driver. We have to drive on a road daily that is problematic as it is under construction with all kinds of bumps and uneven surfaces. My vehicle is scheduled for the service recall repair. I wanted to document the problem with your agency and also note that jeep did not contact me whatsoever regarding this recall.
CategorySeat Belts
DateDec 07, 2019
StateWA
Description
Rear seat belts torn only used rear seats 2 times in the year I've owned the vehicle have had the rear seat folded down the whole time
CategoryStructure:body, Unknown Or Other
DateDec 07, 2019
StateOH
Description
Back in october 2019, I rented a new jeep wrangler from enterprise for a trip to chicago for work. While both traveling to and from chicago, I had two instances while traveling on route 80 in ohio, where I went over small bumps, and this caused the vehicle to shake violently. On the return trip home, I actually had to pull off the side of the highway and slow down to approximately 25 miles per hour to get the shaking to stop. When returning the vehicle to enterprise, I informed them of what happened. They then stated they get a lot of complaints about the wrnagler and would take some money off of my bill. I told them they don't understand, and that there is something seriously wrong with this vehicle and that my wife has the same vehicle and if this happened in her car, I would not allow her to drive it. Fast forward to the night of 12/6/2019. While traveling to my wife's christmas party (in her 2018 jeep wrangler) on route 680 northbound at 60 mph, I hit a small bump in the road. The steering wheel along with the rest of the vehicle started to shake violently. We then had to slow down in order to get this shaking to stop. I looked over at her and said that this can in no way be normal. She then informed me that this has happened to her a few times as well. There is no way this cannot be a safety issue, and I definitely do not want my wife driving this car.
CategorySteering, Suspension
DateDec 06, 2019
StateWA
Description
When driving at around 60 mph or faster, hitting a bump in the road causes the vehicle to shake somewhat violently for 10-30 seconds or so. This happens multiple times per week and started about 2 months ago.
CategoryEngine
DateDec 04, 2019
StatePR
Description
When the in motion the motor has a strong noise like the piston where broken, I have take to services dealer and they said it normal, then second time the had to clean the piston that I paid for 0. 00. The noise continued you feel like the motor is going to exploded. I will take it back for the fourth time. I worry for my safety. This is a new car that I bought I o mileage. I will like my money back if the no solution.
CategorySeats
DateDec 04, 2019
StateCO
Description
Jeep is less than 12 months old and the stitching in the middle of the rear seat is missing. Have tried to tell the dealership that it is not "normal wear and tear". Nothing sits in the middle of the back seat. The drivers seat stitching would go way before due to wear. Dealer in longmont, co told us that there was nothing that he could do after he made us wait weeks and we had to drive to the dealership multiple times. Multiple calls were made that were ignored. Finally we went in and were told that we should bring it in the next day and they would get it taken care of and that they had to have the pictures we sent them sent off to make sure it could be warranted. Nope. Another lie from the dealership. What a shame. I love my jeep, but the serive that comes with the "jeep cares" and all of the extra warranty mumbo-jumbo is a joke. When you pay k+ for a vehicle, you would at least expect it to last a year.
CategorySteering
DateDec 04, 2019
StateMA
Description
My jeep steering wheel is binding up and is a serious safety concern. I almost got into a major accident because of it yesterday in a snowstorm when a guy stopped short in front of me and I could not get the wheel to turn left without jamming my brakes and drastically reducing speed which then free'd the wheel up and let me turn left. It just started happening now in the colder weather and some of the things I have read say it may be related to cold weather. It is near impossible to turn the wheel left at high speeds of 50-60+ mph and the wheel completely locks up when attempting to turn left. This happens at high speeds and is a major concern if I needed to change to left lane quickly or am taking a long left turn on an on/off ramp. This is a serious safety concern considering I would not be able to turn left to avoid an obstacle such as an accident in front of me. Extremely disappointed jeep has not acknowledged this issue and issued a recall because there are several others describing the exact same issue. Star case s1808000255 symptom / vehicle issue https://www. Jlwranglerforums. Com/forum/threads/steering-wheel-locking-up. 20839/ https://www. Jlwranglerforums. Com/forum/threads/steering-locked-up-at-70mph. 18906/page-4
CategoryStructure:body
DateDec 02, 2019
StateWA
Description
Vehicle frame has several locations with poor welds. Specifically, excessive weld splash and porous welds similar in appearance to other owners of 2018 model year jeep wrangler vehicles.
CategorySteering
DateNov 29, 2019
StateNY
Description
At highway speeds the steering wheel of my jeep locks up and is very difficult to turn. This happens no matter if I am getting off an exit of just changing lanes on the highway. It is extremely dangerous. Seems to be connected to the highway speeds and lower temperatures.
CategorySteering
DateNov 29, 2019
StateME
Description
While driving down the road at any rate of speed my steering wheel locks up on me if turning even slightly. It almost feels as if I am losting power steering. When this happens I have to pull really hard to get the vehicle to turn but then it could let loose at any time so when that happens it almost puts me iij n the ditch because I am already pulling so hard on the wheel. The only time this seems to happen is when it is below about 30f. Which over half the year where I live. It is a daily occurrence in these temps and will happen if I'm going 10mph or 90mph.
CategorySteering
DateNov 28, 2019
StateMI
Description
Since I bought my jeep I've taken it back twice for the death wobble. Less than a year ago was the first time and they replaced the steering damper. It was fine for a few months and started again. Having to work I wasn't able to take it back in. The wobble got so bad I was scared when it would start. It had such a violent shake when I would hit a bump on the freeway I would have to reduce speed on the freeway fast which causes it's own set of issues. I just took it in again and they did the recall on the steering damper again. I told them you did it less than a year ago. I got the jeep back this week and my first drive on the freeway I can already feel that it is still going to be a issue. What will happen when it's snowing and icy on the freeway and the death wobble happens? Fca may really have a death on their hands then. You don't get much for 50,000 anymore. This should be stopped before these jeeps kill people.
CategorySteering
DateNov 28, 2019
StateNY
Description
When driving on the highway the car wanders to the left or right making constant correction.
CategorySteering, Suspension
DateNov 26, 2019
StateMI
Description
Driving on highway @ approximately 65 mph, car lost most steering control and violently swayed from side to side (felt as if a tire had blown or come off); in inside lane of 3 lane road; extremely hard to control vehicle. Put on flashers; other driver's able to see control issue and allowed me to shakily get across other two lanes to side of road.
CategorySteering
DateNov 25, 2019
StateMI
Description
I was driving on the interstate with the cruise control set at 73. I hit a bump and the steering started shaking rapidly. I was unable to control the vehicle while this was happening. I slowed to a stop and when I started again I was fine. I noted that when I was traveling between the speeds of 70-75 and hit a bump is when the wobble would ensue. I have had the steering damper replaced already due to this same issue. The steering damper had no effect on the problem.
CategorySteering
DateNov 24, 2019
StateCA
Description
Rounding a turn and going about 30 mph, the power steering stopped working. For about 2 seconds I had to struggle with the vehicle to prevent from crashing into the center divider.
CategorySteering
DateNov 24, 2019
StateFL
Description
Bought the vehicle may 2018. After driving for a week brought back to dealer in regards to loose steering and a dead spot that I could move the wheel 3 inches before the tires would move. Dealer said it was a jeep thing. This is my 4th jeep wrangler and none of my previous models had the issue. They said it was designed to be that way. After another month I brought it back complaining of the same problem and that I saw forums that stated others were having issues. Once again, told it is the way that jeeps handle. I took the jeep to a 4 wheel drive place for an alignment. After alignment the vehicle had the same issue. I have since put on leveling kit and 35 inch tires. When I brought it back to jeep because I heard of a software patch and new steering box that was suppose to fix steering. Dealer said that because I put on 35 inch tires that there is nothing they can do. I now have 27k miserable and dangerous miles on the vehicle. I see that jeep jl as almost 1k of complaints about the steering. It is a safety issue when you cant keep in your lane!
CategoryUnknown Or Other
DateNov 24, 2019
StateTX
Description
Backup camera randomly does not work. Sometimes the backup camera will work but without the guidelines. And sometimes the backup camera will not work at all, only showing the navigation gps screen completely black. It malfunctions like this while backing up in my garage, or backing up into a parking spot in a parking garage or on a city street. I was informed by two dealership service department representatives that they can't do anything about it unless it is not working when I bring it in, so they will be able to diagnosis the problem correctly. Of course, it always works properly when I bring it in to the dealership. I have videos from my iphone when it malfunctions but the dealership said they were sorry and can't diagnosis it with the video, and that it has to be in the malfunction mode at that time before they can do anything about it. I currently have around 8,600 miles on my 2018 jeep jl sahara wrangler and this problem started around 4,500 miles or maybe slightly less. This is very frustrating! I specifically paid extra for this jeep model to get the backup camera. And it only works properly about 60% of the time! I never know when it will work properly or when it will not work at all.
CategoryElectrical System, Steering, Suspension
DateNov 22, 2019
StateTN
Description
My 2018 jeep jl has had non stop issues with the "death wobble" so much that I have had to park this vehicle and not drive it . It has been in three times for repairs , each time promised a fix would occur. Last week I was driving on the interstate between work and home, and I hit a regular uneven pavement one would drive over everyday , and the vehicle resonated so much that it pushed me into the left lane.. Luckily no one was there but decided to park the vehicle till the next scheduled fix on 11/18. After receiving the vehicle back the instability is still there and resonates when going over any unevenness in roads. I have created a case with jeep waive (case number 68188061) and called jim cogdill dodge dealership in knoxville tn whom has repaired the front end the last three times . I was told on 11/22 that the dealership just got notice by a official chrysler notification that the recall fix for the death wobble is not fixing the instability in the front end ,and in some cases making it worse. They have been told to stop fixing the cars until a new part/fix is released by chrysler. I now have a car that I cannot drive, purchase new just last year and have lost all trust in the safety of this car. I am looking for help to solution and help others whom are in my same situation. Additionally, my vehicle computer has messed up and is showing almost 1 million miles (999,999) . This complaint is also part of my case as I cannot sale my vehicle, or be legal with the odometer in current status.
CategorySteering, Suspension
DateNov 22, 2019
StateMI
Description
More than once I have experienced extreme shaking of the steering wheel and vehicle. It happens when I am on the highway and hit a bump. Each time it has happened I tense up for fear of losing control. I have to slow down to about 35mph for it to stop. This is not safe to do on the highway. It is also illegal to do as the minimum speed limit is 45mph. I brought my jeep into the dealership on 11/11/2019 for an oil change, tire rotation and to have some dampener thing installed due to a recall. The very next day it did the same thing. I have now been trying to avoid going over 45 mph.
CategorySteering, Wheels
DateNov 21, 2019
StatePA
Description
Traveling on an interstate at 65 mph and went across the metal strip just before a bridge. The front wheels started wobbling violently and the steering wheel shook bad as well. This happened two more times this trip at the same type of situation. The second time I tried to slow down to get the jeep to stop wobbling but an 18 wheeler was directly behind me and almost ran up the rear of my vehicle. I had three mishaps all the same on this trip. I use the jeep around town, but won't drive it at high speeds. I had the damper replaced in the jeep three days prior to this trip. This is the part that fca says causes the problem. I have another appointment next week to have the jeep checked out. The date this happened to me was nov. 8th, 2019. Being a first time owner of a jeep, I think I should have been made aware of this problem when I bought the jeep from the dealer.
CategorySteering
DateNov 21, 2019
StateFL
Description
Steering feels loose and has play. Unsafe
CategorySteering
DateNov 21, 2019
StateFL
Description
Steering wheel binds up (it won't turn left) in in cold temperatures. It happened on two separate occasions while driving (in both of these cases speeds were below 45mph). Notified the car dealership and they said they could not do anything without a technical service bulletin (tsb), so I submitted a case number with fiat chrysler automotive (fca). Within 12 hours of submitting the case, I was informed they could not duplicate, were not going to do anything further and where closing the case. I believe this is a significant vehicle safety issue that requires a more thorough investigation as binding steering could have severe consequences that can result in death. I am not satisfied the dealership or fca adequately addressed this issue. Lastly, several online jeep forums have indicated and demonstrated very similar problems on this model and year of the vehicle.
CategorySteering
DateNov 21, 2019
StateCA
Description
Purchased the vehicle about 3 months ago . Has been in and out of dealership because the steering is off. It has alot of play and has a dead spot in the middle which has made it very unsafe to drive. 2 dealership have tried fixing the issue, have thrown parts at it but have stated that the issue is a "characteristic of the vehicle" and so they have washed their hands by saying this. Purchasing dealership has always been unwilling to work with us but have lied to us on multiple occasions. Reached out to jeep care and had case escalated to a level 2 contact but they have not been of much assistance either as they have just gone with what the dealerships state. We were never offered to have jeep engineers come out and check the vehicle. We were taken on a test drive with other 2018 models and they drive exactly the same but the second that you ask the dealerships to allow you to drive a 2019 they become extremely hesistant and say that it's a different year so it does not apply. One dealership allowed us to drive a 2019 model of our vehicle and there is not steering issue of any type which only leads us to believe that jeep rectified the issue with the newer models and are refusing to speak up about the 2018 model, ours.
CategorySteering
DateNov 20, 2019
StateVA
Description
Follow up to case #11281004. Comments in email reply
CategorySteering
DateNov 20, 2019
StateIL
Description
This vehicle exhibits a dead spot at 12 oclock/dead center causing oscillations of the steering wheel to stay straight on the road. This issue has been into dealer service no less than 8 times in the first 11 months of ownership. This is still not rectified, however, I am working with the area tech on further fixes/options.
CategoryElectrical System
DateNov 19, 2019
StateWA
Description
Climate control cannot be adjusted. Temperature, fan speed all stay locked
CategoryEngine, Steering, Suspension
DateNov 19, 2019
StateMI
Description
When traveling on highway at 50-70 mph and hitting a bump, the front of the jeep begins to shake or wobble very hard back and forth. The only way to stop it is to hit the brakes quickly and hard, making driving very unsafe - especially increasing the danger of getting rear ended. It has been in the shop 3 times to correct this issue to no avail. Engine light also goes on and off repeatedly.
CategorySteering
DateNov 19, 2019
StateVA
Description
This problem has been previously reported and there have been 3 attempted fixes; 2 steering dampers and a wheel alignment. During a recent 150 mile trip, our jeep did the death wobble on 5 occasions. 3 at highway speed, approximately 70 mph; twice changing lanes and once on a straight away in right lane. The 5th event was at 55 mph on a straightway. Jeep is in for 5th repair today 11/19/19 for a track bar to fix the death wobble problem.*dt consumer stated he took the vehicle to the dealership and dealership wanted to charge him for an alignment at consumer's cost, consumer declined.*jb*dt consumer stated warranty claim for repairs show 9th one.*jb
CategorySteering
DateNov 19, 2019
StateMN
Description
After owning the vehicle, which I bought used with 8113 miles on it, for only four days, I experienced a violent vibration from the steering mechanism, forcing me to slow down and pull to the side of the road. I thought I'd blown a tire, but the monitor showed them to be properly inflated. Once I slowed down, the shaking disappeared and I was able to continue without incident. It has not happened again, but when I researched the phenomenon I discovered that fca had, supposedly, issued a tsb related to the problem, and sent a letter to owners offering to install a heavier duty steering stabilizer. The dealer I took it to this morning was unaware of any such problem or tsb, and, since I can't get a copy of it from your impossible-to-negotiate website, I'm at a loss as to how to proceed.
CategorySteering
DateNov 18, 2019
StateND
Description
I filed a complaint on the loose steering as it feels like there is a dead spot while driving and it doesn't respond, in december of last year. It's like several degrees of constantly turning the steering wheel before it registers. Like in an old movie where you see them always having to keep turning the wheel back and forth excessively. This has not been addressed as of yet. Fast forward to the term death wobble that is plaguing my jeep with 9100 miles on it. Dealership replaced the dampner. But that did nothing to correct the violent shaking when hitting an expansion joint or pothole at highway speeds. I'm disgusted at how awful this is on a new vehicle. I should not have any worn parts on my jeep with under 10k miles. I want answers, solutions, a follow up by someone who is in charge of this. It's scary to drive between the excessive play and death wobble. It's like I'm driving an old junker, definitely not a 40k new jeep.
CategorySteering, Suspension
DateNov 18, 2019
StateGA
Description
Tl* the contact owns a 2018 jeep wrangler. The contact received an unknown recall notice regarding the "death wobble". Mountain valley motors, inc. (7535 appalachian hwy, blue ridge, ga 30513) performed the recall repair. While the contact was taking a long road trip, the vehicle experienced the "death wobble". The vehicle was taken to miller's chrysler dodge jeep ram (48 keely island road, martinsburg, wv 25401, (888) 362-8027) to have the recall repair performed again. The dealer claimed that the original recall repair was performed incorrectly and the part was installed upside down. The vehicle was repaired and able to be driven home; however, the contact stated the front end of the vehicle continued to shake. The mountain valley dealer stated that the manufacturer issued new instructions on how to install the part, which could have caused confusion. The dealer did not know when the instructions were issued. The failure mileage was 13,000. The vin was unknown.
CategorySuspension
DateNov 18, 2019
StatePA
Description
Poor welds on frame
CategorySuspension, Unknown Or Other
DateNov 17, 2019
StateFL
Description
While driving northbound on I-275 to tampa from sarasota with my wife and newborn son, the vehicle began shaking violently after going over a bumpy part of the road around a curve of the highway. This continued until I pulled my foot off the gas and allowed the vehicle to slow 10-15 mph.
CategorySteering
DateNov 16, 2019
StateNY
Description
Steering wanders. Two or three inches of play in steering. Car has been in for service three times. Dealer changed steering stabilizer three times. Car goes back in 11/18/19 for the 4th time same problem. Steering is dangerous. Car is uncontrollable.
CategorySteering, Suspension
DateNov 16, 2019
StateNJ
Description
My wife experienced started experiencing the harmonic frequency anomaly aka "death wobble" just as the weather started to get cooler in nj. I brought vehicle in to perform the tsb on 11/15. The very next day 11/16 the death wobble came back only this time much worse! She was heading to a 4h leadership training course with a car full of children, thankfully she was able to maintain control and pull off the side of the highway which in itself it not safe to do. The fix that fca has published does not work - nhtsa do your job investigate and mandate fca fix the issue not put a band aid on a broken leg.
CategoryUnknown Or Other
DateNov 15, 2019
StatePA
Description
Just got onto highway, going about 72 mph, hit a small bump and car started violently shaking (frequently referred to as death wobble). Once I pulled over and stopped the wobble went away. This happened the day after I brought my vehicle in for a recall to replace the steering column damper which supposedly caused this problem to begin with. Never had this problem until I brought it in for the recall. Brought it to the dealership two days later and they told me nothing was wrong with it but if it happens again to bring it back in. They told me my wheels were slightly out of alignment which may have caused it but there is no way; the vehicle was shaking violently back and forth, it had nothing to do with a slightly off alignment.
CategorySteering
DateNov 14, 2019
StateCT
Description
While in motion during colder temperatures, my steering wheel becomes stiff and difficult to turn. The stiffness is present at all speeds, but most prevalent at highway speeds. This stiffness eventually fades once temperatures increase or the vehicle has warmed up sufficiently. There was a service bulletin jeep released to fix this issue, and I had it applied last winter, but the issue has returned again. It seems the software fix they had applied is not permanent. This issue is incredibly dangerous as it causes the steering wheel to almost lock up when taking a turn. At times when temperatures are very low, the steering wheel stiffness makes turning on the highway very difficult.
CategorySteering
DateNov 14, 2019
StateMD
Description
I've had issues turning steering wheel during cold mornings (~30 degree) while driving at highway speed. I can only turn steering wheels about 5 degrees and then meet some resistance which it doesn't allow me to continue through my turn. This happens for turning both right and left directions. It is very scary at highway speed heading into an exit ramp or in the middle of a curve. I only have this issue when the temperature is low. It had happened several times this week in cold mornings.
CategorySteering
DateNov 13, 2019
StateTN
Description
When vehicle is above 60 mph and the temp is 35 or below there is no steering assist. Its as if the vehicle has no power steering, took to dealership and they claimed nothing was wrong with the jeep.
CategorySteering
DateNov 12, 2019
StateNJ
Description
Reoccuring issue with steering when driving 55mph and above. Car shakes uncontrollably when hitting a bump or a change in pavement, to the point I have to pull over and slow down to 40mph. Had a recall for the steering damper which fixed the issue a little bit but now it is happening yet again. I do not feel safe driving the vehicle.
CategorySteering, Suspension
DateNov 12, 2019
StateFL
Description
While driving down the road at 60mph+ my jeep goes into the death wobble when I hit a rough patch in the road. This is not a bump in the road but a rough patch! This has happened to me many times and it is extremely scary! I have to slow down to around 40mph to make it stop shaking side to side so violently I can hardly keep it on the road. I have already been in and had the upgrade done to my steering damper. I have no modifications on my jeep... I drive it as purchased. This recently happened on the interstate while driving 70 mph in the passing lane in heavy traffic... I'm lucky to still be alive.
CategorySteering
DateNov 12, 2019
StateVA
Description
Tl* the contact owns a 2018 jeep wrangler. While driving approximately 40 mph, the tire pressure warning indicator illuminated and the power steering failed. The contact stated that extra effort was needed to maneuver the vehicle. The contact stated that the failure occurred twice. The contact stated that turning the steering to the right operated as intended; however, when turning the steering wheel to the left, the wheels hesitated to respond. The vehicle was taken to lindsay chrysler dodge jeep ram (8100 centreville rd, city of manassas, va 20111, (888) 241-6888) to be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was contacted and provided case number: 68116814. The approximate failure mileage was 11,300. The vin was not available.
CategorySteering, Suspension
DateNov 11, 2019
StateOK
Description
Just had my oil change and tire rotation done 11/1/2019 and begin experiencing wobble in frontend after going over small bumps in the road. Now I see other vehicles having the same issue. Someone described it the "death wobble" I agree I thought I was going to crash my jeep.
CategorySteering
DateNov 11, 2019
StateTN
Description
Steering locks up, will not turn. Happens everyday during cold temperatures. Has almost caused several accidents. Very terrifying, serious issue! Happens at all speeds.
CategorySteering, Suspension, Wheels
DateNov 11, 2019
StateNY
Description
I was driving my jeep on the highway at 65mph and drove over a seam(bump) in the road. The front wheels and steering wheel began the shake violently and uncontrollably. I had to bring the vehicle to a complete stop in order for the shaking to stop. Finding a place to come to a complete stop on the highway is not safe at all.
CategorySteering, Structure:body
DateNov 10, 2019
StateCT
Description
While driving above 60mph if I run over a pot hole or a bridge expansion joint I lose my steering . If I don't slow down to 30mph quickly I will not have control. The part that concerns me is that I already was serviced for the steering recall .
CategoryFuel/propulsion System
DateNov 09, 2019
StateTX
Description
09/24/19 I noticed a huge stain under the right back side on my jeep and could smell the strong odor of gas. I took it to the dealership I purchased it from and they checked it the whole day and stated nothing was showing of a gas leak or could smell the gas. Brought my vehicle home unsure because I had video of how you could hear the fuel gurgling from the tank. Today 11/09/19 again the fuel is leaking I have video showing how the fuel is going everywhere while the truck is parked and had been parked for 24 hours. Something needs to be done. It's scary to drive to and from work in the vehicle. I was first told from the dealership not to overfill my tank which I don't nor have I ever. I know something is not right with this gas tank. Please contact me at [xxx]. I really need to know what to do from here. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
CategorySteering
DateNov 09, 2019
StateNY
Description
While driving over 50 mph the steering wheel locks if I want to turn it to the left. Difficult to change lanes and turn on upcoming curves which can lead to a bad accident. Upon slowing down the steering wheel unlocks and now goes back to normal. Also while driving and hitting a small bump or a change in the pavement causes steering wheel to uncontrollably shake until I slow down.
CategorySteering
DateNov 09, 2019
StateVA
Description
I was driving my jeep yesterday morning going 60mph. The temperature was in the 30's. I was heading into a left hand turn when my steering wheel would not turn. I tapped on the brakes to slow down as I was afraid I was going to run off the road with my two young children in the jeep. When I slowed to around 40 my jeep steering came back. It was a very scary situation.
CategorySteering, Suspension
DateNov 08, 2019
StateWI
Description
When I hit a small bump going over 50mph. Shakes violently. Jeep has tried to repair twice. Still does it. Very unsafe, especially for winter driving.
CategorySteering, Suspension, Unknown Or Other
DateNov 07, 2019
StatePA
Description
Severe shaking in front end . Also porosity in frame welds
CategorySteering
DateNov 07, 2019
StateIN
Description
Exessive play in the steering. Have had the stabilizer replaced, had the track bar replaced, had the steering box replaced, tires rotated and balanced, still walking all over the road and 3 inches of play both way in the steering wheel. Not safe, do not feel safe with my kids in the car.
CategorySteering, Suspension
DateNov 07, 2019
StateKY
Description
I was driving down the highway when my jeep wrangler jl hit a bump and the car started shaking uncontrollably and it was very difficult to drive. I wasn't sure what was happening so I slowed down significantly in case I needed to pull over. The shaking then stopped but after about 15-20 seconds. Not less that a mile down the road did this exact same thing happen again after I hit a bump. It lasted just as long and didn't stop until I slowed down significantly. I believe this is related to an issue with the front suspension and steering column.
CategorySteering
DateNov 07, 2019
StateOH
Description
Saturday 11-2-19 while driving on the freeway I hit a slight bump going over a bridge and my jeep started shaking uncontrollably. I slowed down and it stopped when I got to about 40mph. While driving home on the same day I had the same thing happen again on the same freeway after hitting a bump at a seam in the road going over a bridge. This has happened once more since then but seemingly on the other side of the vehicle so now it has happened twice on what feels like the drivers side front and once on the passenger side front. I am now nervous driving as most of my miles are done on the highway and in ohio they can't seem to get the seams over bridges smooth so now I am white knuckling it every time I have to go over one. I stopped at the dealership on 11-6-2019 and was told there is a recall for the steering damper that needs done, I have an appointment on 11-8-19 to get this fixed. I have not had anything mailed to me letting me know of a recall and I just had my jeep there for service 2 weeks ago (oil change and tire rotation). If there was a pending recall should they not have attended to it without me having to experience the underlying issue in the first place? When I enter my vin number on this site it doesn't show any pending recalls, does chrysler/fiat know of the issue and only deal with it when you have it or is there an actual recall that should have been sent out? When doing 70 on the freeway it is not always easy to slow down or get over without possibly causing an accident... They need to get this taken care of and correct any underlying issues before people start causing accidents and someone ends up dead!
CategorySteering, Unknown Or Other
DateNov 06, 2019
StateTN
Description
Had the recall for the steering dampener done a couple months ago. Experiencing extreme vibration and jerking of the steering wheel and vehicle after going over minor imperfections in the road. Online research finds it to be the "death wobble" where I have to slow the vehicle down below around 40mph. Has happened three times on the highway since getting the recall. Did not happen prior to the recall.
CategorySteering
DateNov 05, 2019
StateMA
Description
My son was driving his 2018 jeep wrangler on the highway shortly after having a recall repair done for steering wobble. When he drove over a change in pavement, the vehicle started to shake uncontrollably. The car was difficult to control, but he was able to slow down enough to get to the side of the road.
CategorySteering
DateNov 05, 2019
StateGA
Description
While driving the vehicle goes all over the places and its hard to drive in one lane. The steering is very lose to drive then other jeeps. Its unsafe. I have been contacting jeep so many times but they have not been able to fix it or did the recent recall.
CategorySteering
DateNov 05, 2019
StateIL
Description
My steering is loose at highway speeds even after the dampener recall and new trac bar were installed. It is dangerous on the highway even with a small amount of wind.
CategorySteering, Unknown Or Other, Wheels
DateNov 04, 2019
StateNJ
Description
On 9/30/19 at 4:30am, odometer reading of 170 miles, while at highway speed, approx 70 mph, on I-295, the vehicle began to violently shake. It was uncontrollable until my speed reduced to 35 mph. At 35 mph the shaking began to subside while I continued to slow to a stop. The incident appeared to be triggered by a slight bump or seam in the pavement. On 9/30/19 the vehicle was serviced at cherry hill dodge chrysler jeep, 1708 w. Marlton pike, cherry hill nj 08002. They determined cause to be faulty steering damper and replaced it with part number 68251580ad which I was told was an improved part over the original. At first the problem seemed to be resolved. Then on 11/3/19 at 9:30pm, odometer reading 1,490 miles the violent shaking occurred again. Circumstances were the same, traveling at highway speed, approx 70 mph, had to reduce speed to stop the shaking, again on I-295 but different location, again apparently triggered by a slight bump or seam in the pavement.
CategorySteering, Suspension
DateNov 04, 2019
StateCT
Description
I bought this brand new and did not modify it. A few months after purchase, it started violently shaking after I hit a bump at highway speeds. On 3/7/19, the dealership replaced the steering wheel dampener. It still wasn't fixed so I brought it in again on 4/12/19 and they replaced the same part. It seemed to fix it for the most part but now it's back to the violently shaking at highway speeds. I have an appointment on thursday 11/7/19 for them to fix it again so I can drive my brand new car. I have read that this is not a safety issue, but I assure you it is. I can't control the steering wheel until I slow down to about 45. Going from 65 to 45 on a highway while the whole car is shaking is in fact a hazard. I am going to request copies of my service contracts when I get to the dealership on thursday. If you should need them, I can send them to you.*dt*jb
CategorySteering, Suspension, Wheels
DateNov 04, 2019
StatePA
Description
When driving over speeds of 60 mph on the highway, and hitting even the slightest of bumps, my jeep steering was uncontrollable, and I imagine this is the "death wobble" I have heard about occurring in jeeps. The only way to manage it was to slow way down to 35 mph and avoid bumps of any kind.
CategorySteering
DateNov 04, 2019
StateCA
Description
Similar to the october 30th post, during cold mornings (below 45), when first getting on the road I have had severe steering issues. On two separate occasions in the past week, while trying to make very slight left turns to stay on the road, it has felt as if power steering no longer functions. During my drive this morning I had to slam the brakes and pull very hard to the left to avoid driving into the safety rail (I was going approximately 40 mph on county road). The condition gradually improves and within 5-10 minutes appears no more. A few days earlier I made it less than a mile down the same road and the steering was so unresponsive I turned around as I felt the vehicle was unsafe to drive and took another vehicle to work. That morning my tire sensor showed very low pressure so I assumed that was causing the steering issue, but upon talking with jeep service the tire sensor alarm is likely due to low temps and the steering should not have been affected. I spoke with local jeep service department this afternoon and they are having me drop off the vehicle tomorrow to investigate the issue.
CategorySteering
DateNov 04, 2019
StateWA
Description
Follow up to safety issue id 11164549 (stock vehicle) dealership replaced steering damper per "star" recommendation at 2830 miles due to complaint of "wobble". I have driven without an issue until last week at 8450 miles when I hit a transition/bump in the road. Jeep "wobbles" all over the road and doesn't stop until speeds are below at least 40 mph- not exactly safe to do on the freeway! Took jeep back to dealership and they (again) replaced damper today (recall part v-41). First bump in the road and the jeep started to wobble. Waiting for a response from the dealership. This vehicle is not safe to drive and this recall is pointless! Paperwork from the dealership states: "the factory recall concerns a significant safety or operational issues. There is risk to you and others should you drive the vehicle without the factory recall services being completed. We advise you therefore not to drive the vehicle until the factory recall is performed. So, recall done.... Apparently it's still not safe!!
CategorySteering
DateNov 03, 2019
StateIA
Description
We drove our 2018 jeep wrangler about 15 mph down a residential street, slowed down, turned right, and the steering wheel locked up! It would not move at all and the car was still running. We had purchased the car on oct. 1, 2019, from a local car dealership. The dealership had been using this car as a loaner vehicle for four months. The next weekend we traveled to sugar grove, il, to visit relatives. On saturday afternoon, one owner entered the passenger side of the car to program an address in the navigation app. He used the acc function without fully turning on the car. After 15-20 minutes, the co-owner entered the driver's side of the car and did not turn the acc off before pushing the brake pedal and starting the car. That is when, after a slow right turn, the steering wheel locked up and would not budge. The driver turned the car off and then on several times and then tried putting the car in reverse. Finally the steering wheel moved. We were several hundred miles from home in a car that did not feel safe. We called the nearest jeep dealer, which was in north aurora, il. It was late afternoon and almost closing time, but they told us to bring it over and they would see what they could do. They entered the car's vin in the computer and found that a recall for a steering damper (v41) had not been done. They did not have the part in stock, but were sure that this would not have caused the steering wheel to lock up. Next, they did some tests on the vehicle but did not find anything. We felt extremely nervous, but drove it home and took it to the seller's dealership. They replaced the recalled steering damper and did a tsb 08-092-18 to address a steering issue. Then they told us that there were no guarantees that it wouldn't happen again because they did not know what caused the steering wheel to lock up. This extremely dangerous safety issue needs to be addressed!
CategorySteering
DateOct 31, 2019
StateOH
Description
Driving on the interstate and hit a bump in the road around 65mph when the violent death wobble happened. Grabbed the steering wheel with both hands and was able to steer to the emergency lane and slow down to about 35mph when it stopped. I continued on my way and haven't had the problem return. The jeep only has about 6300 miles on it. It has never been driven off-road. I have always felt the steering has been rather loose for a new vehicle compared to others I've driven. Contacted the dealership and they said there is a recall (v41) for a steering dampener part that is on backorder that should take care of the death wobble. We shall see...
CategorySteering
DateOct 30, 2019
StateIL
Description
I noticed as soon as the temperature dropped below 45 degrees that the steering became stiff/difficult when turning. I will give a couple of examples of this issue. On one occasion, I was pulling out of my driveway and was attempting to turn left onto my street. The steering wheel did not want to turn and I had to muscle through the turn. On another occasion, I was turning on a expressway ramp at the position of the steering wheel felt as if there was a knot that I had to roll onto either side to control the vehicle. The issue with my vehicle happens when it's below 45 degrees and the vehicle is cold. The vehicle is in motion and the issue is more prevalent on the street and less prevalent (but noticeable) on the highway. The problem only occurs when turning. Last winter I asked the dealership to look at the steering and they reported everything was fine. This winter (2019) I brought the vehicle in for service. The technician reported he found the issue online and corrected the issue. Unfortunately, the issue is not resolved and the vehicle is still dangerous to drive.
CategorySteering
DateOct 30, 2019
StateTX
Description
My 2018 jeep wrangler, stock, highway driven only, had its damper recall completed and immediately had the death wobble happen several times. Very scary and dangerous. The dealers tell you they did the fix, but it does not work. Someone is going to get killed. Jeep must be made to fix this problem now. There fix is only a publicity statement, not a fix. Please help. Others say they can fix it but it costs about ,000. The warranty should fix it.
CategoryUnknown Or Other
DateOct 30, 2019
StateLA
Description
When having ac on and speeding between 60-75 mph a burnt like smell comes through ac vents temporarily
CategorySteering
DateOct 28, 2019
StateVA
Description
When traveling highway speeds, riding over small imperfections in the road lead to the violent shaking of the steering wheel.
CategorySteering, Suspension, Unknown Or Other
DateOct 28, 2019
StateNY
Description
At 65 mph highway speeds, when vehicle hits a pothole or bump; vehicle wobbles, shakes, and loses steering control. As known "death wobble." occurs on a regular basis.
CategorySteering
DateOct 28, 2019
StateKY
Description
Traveling straight at 72mph (cruise set) on interstate 69 crossed a slightly rough bridge expansion joint. Vehicle started to violently shake. Severe steering wheel oscillation. The shaking stopped when vehicle was slowed to around 20mph. Jeep has approximately 6,000 miles. The new steering damper recall has already been installed. The jeep has the steering damper recall already installed.*dt*jb*dt consumer stated took the jeep back to the dealership 11-26-19. The v41 replacement of the steering stabilizer had been installed backwards. So far no issues with the steering.*jb
CategorySteering, Suspension, Unknown Or Other
DateOct 26, 2019
StateMI
Description
Just had the steering damper recall performed - never had any wobble issues before completing the recall. I completed the recall as I thought that was what good car owners do. Now, just 3 days later I am experiencing the wobble at highway speeds. Very scary! Had the entire family in the car coming home from dinner - did not hit any irregular bumps or anything out of the norm. Was driving on the highway on a stretch we drive almost daily and out of nowhere, just hitting some "normal" michigan road bumps the steering wheel and front end started shaking. It eventually stopped itself - but then happened 5 more times. We did not know what was going on as we were not aware of the issue or even why there was a recall repair. After getting home and searching the internet I found all sorts of complaints and the reasoning behind the recall. Ironically again, I did not have the issue before I had the recall work completed. After reading the article I immediately left a message for my service manager at the dealership and then looked under the jeep to confirm that in-fact the part was replaced and had the correct part number. I do want to mention that even before the wobble I did mention to my wife and notice that I thought that the steering was a bit more "loose" after getting the car back. Not sure if that is relevant, but thought I would note that here as well.
CategorySteering
DateOct 26, 2019
StateIL
Description
The first time I experienced my steering locking up on me I was going through an s curve about 15-20 mph and when turned to the right my steering wheel suddenly felt as if it was stuck in that position about 30 degrees to the right of center. I had to yank the steering wheel to the left really hard in order for it to break free from that locked position. This scared me so much I drove my jeep straight to the dealership. The dealership proceeded to check for recalls or tsb's and other computer checks and couldn't find anything. From there they tried to replicate the steering problem but could not so I was left with no answers. After reading many posts of other people with the new jl model having the same issue I decided to leave my jeep outside in the cold and test drive it when the engine is cold. I found that my steering wheel felt like the power steering was out. The steering wheel was catching in many places, but again worse to the right. In my opinion it seems to be some kind of power steering issue.
CategorySteering, Unknown Or Other
DateOct 25, 2019
StateNJ
Description
Violent shaking while highway speed over 55mph when driving normally. And disappeared slowly when it reduce down to 52mph.
CategoryPower Train, Steering
DateOct 24, 2019
StateVA
Description
While driving the steering appears to be locking up
CategorySteering, Suspension
DateOct 24, 2019
StateMD
Description
Violent shaking of the front end after hitting a bump at approximately 65-75 mph. Shaking will only stop after coming to a complete stop. Only 4000 miles on this vehicle.
CategorySteering, Unknown Or Other
DateOct 23, 2019
StateNY
Description
Wobble in steering wheel happen more frequently then I like when turning to the left or right on a bump wheel rumbles I have to hold it tight and slow down for it to stop. Feels unsafe can be dangerous all through oct sept been having the issue does it when it wants to
CategoryStructure:body
DateOct 22, 2019
StateCA
Description
There is an open investigation to the quality and safety of the welds on the 2018 jeep wrangler jl. I have a 2018 jeep wrangler which is an example of this poor welding to add to your investigation. See attached example as one of the examples of the welding on my jeep frame.
CategorySteering
DateOct 21, 2019
StateFL
Description
Excess play in steering when driving straight (at all speeds) as well as steering drifts or wanders while driving straight. No issues while in a turn. No problem while holding a steady turn on a freeway off ramp. I've had the dealer replace the track bar as well as install the new steering damper (under recall).
CategorySteering
DateOct 21, 2019
StateOH
Description
Vehicle has odd steering characteristics and, at times, can be difficult to keep in lane at highway speeds. Vehicle has been this way since purchase. Local dealership claims this is normal. Jeep, however, has issued multiple recalls for wrangler steering problems.
CategorySteering, Suspension
DateOct 20, 2019
StateTN
Description
Violent front end shaking upon hitting bump in road. Death wobble???? 4200 miles on this new vehicle.
CategorySteering, Suspension
DateOct 20, 2019
StateCA
Description
I experienced rapid steering oscillation this last thursday 10/17/19 on my *new 2018 wrangler jlu (not lifted) while taking a trip out of town. We hit a railroad track at around 55 mph and it went full-on rapid steering oscillation (death wobble). Had to pull off the road and stop the vehicle for the dw to stop. Stopped by an out of town dealer in paso robles, ca and they said the recently replaced (recall v41) steering stabilizer was installed upside down. I have now ordered a new rubicon express track bar and fox 2. 0 stabilizer to see if this will help eliminate the wobble. I've owned two jk jeep wranglers in the past and didn't experience any of oscillation. *purchased new 2018 jlu wrangler from dealer last month. The mileage at the time of the event was approximately 1,400 miles.
CategoryPower Train
DateOct 18, 2019
StateWV
Description
Tl* the contact owns a 2018 jeep wrangler. While driving approximately 72 mph, the vehicle shook without warning. The vehicle was taken to an independent mechanic who informed the contact to call the dealer. The contact called three different dealers, including glockner of ashland at 606-559-0217 (located at 1041 greenup ave, ashland, ky 41101) and was informed not to drive the vehicle and to bring it to the shop. The contact was informed that the earliest the vehicle could be inspected would be october 23, 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
CategorySteering
DateOct 18, 2019
StateCA
Description
Steering has play/dead area when driving. Road irregularities cause it to steer dramatically and suddenly (bump steer). Correcting the bump steer requires large steering wheel inputs (sawing of steering wheel). Road "s" turns magnifies dead area of steering when reversal of direction is steered. Higher speeds magnify the feeling that the steering is loose or not tightly connected. There is a notable time lag in a steering input. A family member that have drove it called it "squirrely" . My wife refuses to drive it. At highway speeds (50-70 mph), the front tires will shimmy if a bump is encountered on the interstate.
CategorySteering, Suspension
DateOct 18, 2019
StateNJ
Description
On three occasions in the past 2 weeks, I experienced a terrifying violent shaking of the entire front of the car while driving on highways. Harrowing event, thought was going to get into a horrible accident. This is a lease vehicle with only 5500 miles at the time these scary events took place.
CategorySteering, Suspension
DateOct 18, 2019
StateMI
Description
When going over a bump at highway speeds the vehicle sometimes starts to shake violently with the steering wheel and entire vehicle wobbling uncontrollably. The only way to bring the vehicle back under control is to slow down or sometimes bring it to a complete stop. This creates a very dangerous situation when on the expressway and you have to slow down or stop from going 75 mph with traffic. The dealer has put in two different steering dampers and the problem is still there. It is not safe to drive on the highway.
CategorySteering
DateOct 18, 2019
StateTN
Description
When driving at speeds greater than 60 mph steering wheel locks up and won't turn past a certain point.
CategoryElectronic Stability Control, Steering, Suspension
DateOct 17, 2019
StateNJ
Description
Driving along highway speeds, 70-75mph and hit slightly uneven terrain (the lip from a bridge onto the highway) the vehicle began shaking uncontrollably. This continued for a while until I eventually was forced to slow down by pulling towards the shoulder. I have researched this problem and I can see numerous people calling it by the term "jeep death wobble". The issue is roughly the exact same as everyone else. My vehicle has been checked by the dealer and they state they serviced it by replacing the steering damper however the issue has still continued after that. It is random however extremely scary when traveling at highway speeds and having the vehicle uncontrollably shake until you have to slow down, which is not easy to do on a busy highway.
CategorySteering
DateOct 17, 2019
StateFL
Description
Since ownership of the 2018 jeep wrangler jl it has had a steering problem and it will wander and you will have to constantly death grip the wheel at all times with both hands. Bump can and will jerk the car which can throw it into another lane thus damaging vehicles or seriously hurting me/others and may cause death. I have contacted fca about this matter, they have issued a recall to fix this problem. The jeep has been lifted per a mopar (manufacturer) lift 2. 5" with 35" tires which are by no means over sized. Fca stated in a phone call with me that they want to see it when stock tires, then they could help, how would having 31" (stock) tires be safe that is a rollover waiting to happen. This steering is most notable around 50+mph and can be scary to drive on the highway/interstate as some lanes are narrow.
CategorySteering
DateOct 17, 2019
StateKY
Description
I am having the same issue as many others. I have a very lose and "wandering" steering problem. There is about a 1" dead spot on the wheel that you can move without anything happening. The issue gets pronounced the faster you go. At highway speed the jeep wanders from side to side in the lane with a massive amount of attention needed to keep it going straight.
CategorySteering
DateOct 17, 2019
StateMD
Description
While in motion, vehicle does not steer straight and requires constant steering adjustments. Dead spot in steering response where steering wheel does not turn wheels. When a small steering adjustment is required, significant steering input is required, often causing excessive oversteer and making vehicle difficult to control.
CategorySteering, Suspension
DateOct 16, 2019
StateNV
Description
While driving on a highway at about 60 to 70 mph the front end of my vehicle will start to oscillate violently without recover unless coming to a complete stop. The oscillation will begin at the speeds mentioned after running across a change in the road conditions such as a change in pavement or a bump in the road. This oscillation occurred two time in the last 7 days. A recall repair regarding a steering damper was complied on 9-12-2019.
CategoryVisibility/wiper
DateOct 16, 2019
StateCO
Description
Our high defrost setting only works on the center 12" of our jeep windshield. The 1/3 on both sides, driver side and passenger side are getting zero defrosting air. My brothers 2019 and hundreds of other 2018 and 2019 jeeps also have this problem according to blogs. The dealership stated that our defrost is working the same as other new jeeps on the lot and refused to acknowledge the dangerous design flaw. I have installed duct tape on the center portion of the defrost vent to redirect the air to the drivers and passengers side windshield. I plan to make a patial perminant block from plastic and install it today. We live in the rocky mountains and this jeep would be undrivable in the winter without defrost air flow aftermarket redirection. Zero defrost air hits the driver and passenger side without the aftermarket fix. Jeep owners are in real danger if their windsheild fogs up. We turned on our defrost to high heat and airflow to remove ice from an ice storm a few days ago. Only the center 12-14" were melted.
CategoryPower Train
DateOct 15, 2019
StateMI
Description
2018 jeep wrangler jk. Consumer writes in regard to a faulty transmission range sensor which caused vehicle to not start on occasion. *as *js
CategorySteering
DateOct 15, 2019
StateWV
Description
Stiff steering in cool weather. Exact likeness to complaint dated, october 8, 2019 nhtsa id number: 11267140, with similar vin. Components: steering while driving at highway speeds with outside temperatures in 30 to 50 degrees fahrenheit, the steering stiffens to the point that the force to overcome the stiffness and continue into the curve creates unsafe driving condition. This concern was expressed to the dealership's mechanics, but were not able to recreate the same experience. Vehicle was bought in december 2018. Stiffness in steering was first noticed in the spring of 2019. No problems through summer of 2019. Steering stiffness resurfaced last week with fall temperatures dropping into the 30's. This morning, 10/15/2019, steering was worse then and more difficult to overcome. I have not scheduled for dampner service to date. Reference to similar complaint, "when temps here dropped into the 40's, I noticed at 50-55 mph, it felt like someone was putting their hand on the wheel and trying to hold it still. It was resistant to turn very far then suddenly would "let go", ........."
CategorySuspension
DateOct 15, 2019
StateKY
Description
Tl* the contact owns a 2018 jeep wrangler. While driving 70 mph over a bump in the road, the vehicle wobbled uncontrollably. The driver had to reduce the speed to 50 mph to regain control of the vehicle. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 35,408.
CategorySteering, Unknown Or Other
DateOct 14, 2019
StateME
Description
Wandering and loose steering issue persist. 1. Steering wandering first wheel alignment was off and it had to be redone. Problem still occurred than was informed that wranglers aren't meant to go highway speeds. 2. Ac blows out warm air and was told that's normal. Today I brought in for the first oil change and 3. Steering damper recall. Well good thing I double checked their work. They installed the replacement recalled part the wrong way. Now the jeep wandering is worse and the vehicle shakes at highway speed. We can't keep the jeep straight.
CategorySteering
DateOct 13, 2019
StateMD
Description
While traveling on the highway at a speed of about 65 mph, the steering of the jeep shakes violently, left to right, cause me to slow down and in some cases pull over to the side to a complete stop. This event has occurred at least 6 times since I have owned the jeep. We have taken the dealer (adams jeep in churchville). And they have only made some adjustments that have not worked.
CategorySuspension
DateOct 12, 2019
StateOH
Description
Death wobble at speed between 60 to 70 only 10,800 miles
CategoryElectronic Stability Control, Service Brakes, Steering
DateOct 10, 2019
StateNY
Description
My jeep began wobbling a few months after I purchased it last july 2018. Wobbling has only occurred while driving on the highway. They did a computer update last year that was suppose to fix the problem but on 10/5/19 my jeep began to wobble uncontrollably any time I reached 50 or above. I took it in on monday 10/13 and was told the problem was repaired but the next day while doing 50mph it began to wobble. The temperature reads 800 degrees randomly since the start and they finally told me problem was fixed. The cars stalls randomly at red lights and I need to turn it off and restart it. When this happens the gas petal locks and I am not able to do anything unless I restart the car. This also happened one time while I was reversing the car when I shift to drive the car did not move and the petal locked. My radio has been replaced 3 times because it does not work properly and they though that was the reason why the temperature was reading 800 degrees. Still read 800 degree 3 radio's later for. The engine makes a click sound every so often not sure what that is about.
CategoryPower Train:clutch Assembly
DateOct 10, 2019
StateCA
Description
Tl* the contact owns a 2018 jeep wrangler. While driving 65 mph, the vehicle stalled and coasted to a complete stop. In addition, a burning odor was detected inside the vehicle. The contact mentioned that the gear unintentionally moved into neutral. The vehicle was towed to rydell chrysler dodge jeep ram (700 san fernando rd, san fernando, ca 91340, (818) 493-6300) where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic and the contact was informed that the fly wheel was on backorder across the nation. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 29,000.
CategorySteering
DateOct 09, 2019
StateAL
Description
The steering wanders and requires constant correction from driver. Crossing over bumpy terrain causes the vehicle to jerk, even after I had the steering damper replaced. The dealership states that this is just the way the wranglers drive. I think this is very dangerous and should not be accepted as the "way wrangler drive"
CategorySteering
DateOct 08, 2019
StateMI
Description
When temps here dropped into the 40's, I noticed at 50-55 mph, it felt like someone was putting their hand on the wheel and trying to hold it still. It was resistant to turn very far then suddenly would "let go", which, I feel, is very dangerous. I came very close to heading into oncoming traffic. It's happened twice with 4 days and has been to the dealership twice now (had it towed from my place of work the day it happens on 10/4/19 and happened again today, 10/8/19). I have already come so close to being in one accident due to this issue. Nothing has been done--other than the v41 recall repair (new damper). This is extremely dangerous and I'm uncomfortable driving the jeep and it's nearly new!
CategorySteering, Suspension, Wheels
DateOct 08, 2019
StateOH
Description
My jeep shakes violently while driving on the highway under consistent and repeatable circumstances: driving approximately 65-70 mph and hit a small bump in the road (often the seam of a bridge in the roadway).
CategorySteering
DateOct 07, 2019
StatePA
Description
Complained to the dealer (solomon chrysler jeep) several times about loose steering / a dead spot. The first couple times they told me they found nothing wrong and it was a jeep thing. The last time I took it to them the service person said that he thought it was loose compared to his daughters jeep. He did some research and found some info stating to replace the track bar. I brought it back at a later date for them to replace it and when I went to pick it up he told me that he thought it was a little bit better but not completely. He asked me to drive it and get back to him on what I thought. I drove it for a day and called him back to let him know that it was not fixed. He said he would get with chrysler and get back to me. A couple weeks went by and heard nothing so I called them and he said the tech rep from chrysler said to tell me that the jeep was normal. I asked what I could do at this point and he said I could file a complaint with chrysler. I did call them and they gave me a case number and recommended I take it to another dealer. I set up an appointment with car right chrysler jeep in moon township pa and they also told me that they found no problem. The case worker from chrysler called me back and said she got the info from the dealer that they also found nothing wrong. She said I could take it to another dealer or file a complaint here. I did not see much sense in taking it to another dealer. I am not going as far as to say it is unsafe for me to drive but I am saying it is not right. I guess that the best way to explain it is it gets tiring to drive it because you constantly have to make corrections back and forth with the steering wheel to keep in the lane. For what it is worth I have a daughter that is a new driver and I do not feel comfortable to let her drive it because of the steering.
CategorySteering
DateOct 06, 2019
StateVA
Description
My steering is very stiff and almost locking up at higher speeds. The steering feels almost like you loose all power steering. I have already had the aluminum gear box replaced b of the steering locking to the left. I bought this jeep brand new and have had nothing but issues. This is my primary vehicle and I have a daughter I transport in the jeep! This needs to be addressed and fixed asap!
CategorySuspension
DateOct 06, 2019
StateCA
Description
2018 jeep wrangler sport s, completely unmodified, exhibited violent steering shake or "death wobble" whendriving home from the dealer with 27 miles on the speedometr at highway speeds. Condition intensifies until speed is brought down to approximately 45 mph (very dangerous in highway traffic). The dealer replaced the steering stabilizer before I took delivery of the jeep. Unfortunately the violent steering shake (death wobble) persists when encountering uneven road surfaces at highway speeds. The vehicle still continues to go into full blown death wobble. Has happened at least 5 times in 5 days of driving. This is my 4th jeep and the one one I have had that has this crazy death wobble. I need this fixed.
CategorySteering, Suspension
DateOct 05, 2019
StateNY
Description
65mph+ vehicle/steering wheel begins to shake and wobble when a bump is hit in roadway
CategoryStructure:body
DateOct 04, 2019
StateCA
Description
Tl* the contact owns a 2018 jeep wrangler. The contact discovered several cracks in the undercarriage of the vehicle. The contact also stated that the frame was poorly welded and the metal is contaminated. The contact spoke with stoneridge chrysler jeep dodge (2700 stoneridge dr, pleasanton, ca 94588, 925-479-9090) and pleaded with the dealer to either cancel his contract with the vehicle or allow him to trade in the vehicle for another one. The dealer refused his request and offered no further assistance. The contact reached out to the manufacturer and was informed that a representative would call him back. The contact had yet to hear back from the manufacturer. The vehicle had not been repaired. The failure mileage was 4,000. *dt *dt*jb
CategoryUnknown Or Other
DateOct 04, 2019
StateFL
Description
On friday, september 20, 2019, we were towing our jeep wrangler behind our 25 foot coachman prism rv on highway 95 in maryland. We hit a bump in the highway going about 70 mph and our rv was shaking so bad and sounded like we had a flat tire. The shaking wouldn't stop so within a half mile we managed to pull over to the breakdown lane and stop. We got out and checked all the tires because we thought we had a flat tire. Nothing was wrong. We continued on a trip about 5 miles further up the road it happened a second time. This time we couldn't pull over but we slow down and the shaking went away. We reached our destination and met up with family and before we could tell them what happened my sister who had just bought a jeep wrangler two weeks earlier asked if we had heard about the death wobble. I went online and learned about the death wobble and I'm certain this is what was occurring to our jeep while being towed. We had already replaced the damper as a recall and this still occurred. Went to the dealership today and over the weekend they're replacing some bars underneath the front of the jeep. The reason for my reporting this is I learned that the damper being replaced is supposed to be a fix and since we already had it replaced but didn't understand why they were replacing it months ago it's still occurred to our jeep.
CategorySteering
DateOct 03, 2019
StateAZ
Description
My wrangler jeep jl 2018 has too much play in the steering. It is bad enough that it can be hard to stay in my lane at times. This is a big safety issue. The problem is most noticeable at speeds above 30 mph, more noticeable at highway speeds. One time I almost hit a cement meridian which divides lanes on the highway. I noticed on the jeep forums there are many complaints on this exact topic for the jeep wrangler jl. Why is jeep not doing a recall on this dangerous issue? Note - this is a different problem than the steering damper recall going on now.
CategorySteering, Suspension
DateOct 03, 2019
StateMD
Description
2018 jeep wrangler sahara, completely unmodified, exhibited violent steering shake or "death wobble" when encountering road imperfections such as bridge expansion joints at highway speeds. Condition intensifies until speed is brought down to approximately 45 mph (very dangerous in highway traffic). The dealer was familiar with the issue and was easily able to replicate during a test drive. The dealer inspected the track bar and replaced the steering stabilizer. Unfortunately the violent steering shake (death wobble) persists when encountering uneven road surfaces at highway speeds. The new steering stabilizer helps the vehicle recover from the condition, but the vehicle still continues to go into full blown death wobble. This is an extremely unsafe condition that endangers not only the occupants of the jeep but also fellow highway users. I have driven more than 400,000 miles in jeep wranglers and have never encountered such a dangerous defect in any vehicle.
CategorySteering, Suspension
DateOct 02, 2019
StateMI
Description
Unsettling wobble ,shake at highway speeds while changing lanes and hitting a bump , 2 different steering dampers installed ,problem still exist , dealership is in denial . I'm a certified master mechanic ,this vehicle is unsafe , I believe chrysler knows this , according to reports ,no one has died yet ,but someone is going too
CategorySteering
DateOct 01, 2019
StateMA
Description
My 2018 jl constantly pulls/drifts to the right. Both steering damper and front track bar replaced, yet pull is consistent. Happens on any roadway at any speed.
CategorySteering
DateOct 01, 2019
StateNC
Description
I bought the jeep with 3k miles, after 6500 miles I noticed my tires were not wearing correctly, I was told I needed to have them rotated more often & it would eliminate that, while it was there they fixed the recalled steering damper. After a couple of weeks I started having issues with my air, the dealer told me it was normal per chrysler. I explained what was happening was not what chrysler stated. After dealing with this, I started noticing my jeep shaking when I would cross over certain bridges. Took back to the dealership, they said I needed a front end alignment & after convincing them that my air was not right they decided to fix the integrated censor. After keeping my jeep over a week when I picked it up, it was worse than when I dropped it off. They told me to take it back due to the tires needed to be balanced, in the meantime every bump in the road I would hit it would shake uncontrollable. It really scares me especially when I am on the hwy going 70, hit a bump, the only way to stop it is to slow down a ridiculous speed, with cars/trucks going 70+ on the hwy, I can get rear ended. I have called the dealership again & was told basically this was a normal thing with jeeps & there is nothing they can do. They checked the suspension & since they replaced the steering damper they have done all they can, I pretty much have to deal with it, however they did offer a few names of companies that will "fix" this for me. After reading forums I am discovering this is a huge issue, chrysler/jeep really needs to own & fix this. I shouldnt have to buy a vehicle & just accept a death wobble as part of the ownership, especially if you know this is happening & what is causing this issue. All I want is it fixed that is all & I shouldnt have to fork out the money to get that done.
CategorySteering
DateSep 30, 2019
StateMD
Description
Vehicle wanders at highway speed. Excessive play in steering requiring constant driver correction. Damper recall has been performed and steering box and track bar replaced some improvement but stability at highway speeds still concern due to play in wheel and driver input required to track straight
CategorySteering
DateSep 30, 2019
StateVA
Description
Vehicle has play in the steering at all speeds.
CategorySteering
DateSep 30, 2019
StateMA
Description
2018 wrangler jlu 23,000 miles. No modifications at all, had the steering stabilizer replaced by the dealer today for the third time. Steering shake began at about 12,000 miles, highway speeds hitting small pot hot, bump or expansion joint on a bridge. Steering would shake violently and make it very hard to control. Problem went away after steering stabilizer was replaced by selling dealer. Problem has returned and was brought back to same dealer for repairs. They said there was an open recall on the steering stabilizer that just came out and was to repair "death wobble" they were confident it was fixed. Road tested after and said it good to go. I drove it and it happened the very next day. I brought it back and they were not able to duplicate it but agreed to replace the recall part. Said maybe they got a defective one. Brought back to dealer today they installed another new updated steering stabilizer. The service manager an I went for a ride after the third steering stabilizer was installed. 62-68 mph small defect in the highway surface and the steering wheel shakes like crazy. In order to make it stop the jlu needs to be slowed down below 30 mph.......... Not safe to do on the highway. This evening as I was driving on the highway the steering began to shake violently again. I tried to find a safe spot to slow down. I was almost hit from behind by an 18 wheeler. I tried to turn the wheel in an emergency maneuver to avoid being rear ended and the steering was not very responsive at all. It was uncontrollable and very unsafe. Myself and my kids were very shaken up. What needs to happen before this unsafe vehicle complaint is investigated??
CategoryElectrical System, Steering, Structure:body
DateSep 29, 2019
StateNH
Description
Steering wonders and is unresponsive at highway speeds requiring constant correction. This problem has nothing to do with the damper or track bar, as I have had these replaced, yet the problem persists (9/29/2019). I also, had the bcm body control module fail (7/11/2019) while in motion which caused the steering to lockup and the jeep not respond (thankfully this was a low speed incident).
CategoryElectronic Stability Control, Steering, Vehicle Speed Control
DateSep 29, 2019
StateFL
Description
Have had the jeep for only 3 weeks now and on the second week the "engine light" turned on, took it to the dealership and was told it was due to not closing tight the gas cap tight when I put gas but the thing is that "I" had not even fueled it because I did not have the jeep long enough to need to fuel it up. The "sespension", steering is very wobbly to and from any where I drive it in town or city and more so when I drive it on the freeway, it is a task and sruggle; arms and hands are sore after I get home for me to try to keep it steady , if I do not stay focus and hold tight onto the steering wheel when driving it , the jeep will go on either to the left or right. I have to be very extra focused and careful when changing lanes as the manouver when doing so or streering to drive/changing lanes is not pleasant nor steady but wobbly and if I do not hold on tight to the steering wheel, the jeep will go off the road. The "breaks", when I break, the jeep is late in stoping, I have to calculate to break way ahead in order not to hit the vehicle in front of me also when starting back up from my foot on the break, it does not take off as soon as I let off the break as I expext it to but jerks instead taking time to drive on and move. Also when turning to the right or left, the suspension feels like the street or road is really bumpy when its not. Regret buying a jeep.
CategorySteering, Unknown Or Other
DateSep 29, 2019
StateND
Description
I purchased my 'new' 2018 jl jeep wrangler/rubicon less than one month ago. It has under 1400 miles on it and I have had to get out and check my tires numerous times thinking one was flat because it was pulling to one side. It is very hard to control and it looks like I am intoxicated while driving this vehicle. It looks like one recall on the steering damper was replaced before the purchase, but not even sure if it was really replaced. The left rear shock was leaking and supposably replaced too. Under warranty of course. I will be contacting a chrysler dealership tomorrow and calling jeep. I want them to check the alignment, steering and make sure the recall was completed properly. I will be taking it to a different dealership than the one that I purchased it from. I am devastated and worried about my safety, my family's safety and the safety of others on the rode. Chrysler needs to address this issue. I will also be having a specialist checking the welds as well after reading through these complaints. With winter on its way, I will have no choice but to drive it. It will be scary on treacherous winter roads. I also was driving an avg of 68 on a two lane highway and went over a small smooth bump in the road... The kind that makes your stomach tickle.... I about lost control. It is so hard to keep in your driving lane. I have drove a jeep since 2010 and always said I wouldn't buy anything else. I really hope chrysler will take care of their jeep family and fix this problem. Makes me sick to think I just spent 000 on a vehicle I shouldn't drive. The premium audio is also 'not premium'.... Awful. Various speeds, various mileage at time of events- notice right away after purchase, however thought I just needed to get use to driving a new vehicle.
CategoryStructure:body, Suspension
DateSep 29, 2019
StateVA
Description
Bought a 2018 jeep jlu new. Had it for only 5 months and all of the welds on the frame and axles and other components have rusted. Has only been driven on the road and never seen its first winter
CategorySteering
DateSep 28, 2019
StateMA
Description
I have brought my 2018 jl wrangler in for speed wobbles 4x. While I would consider my previous experiences with this issue minor, what I experienced on 9/27/2019 was entirely different. I was almost in an accident on the highway because when I hit a bump at approximately 80 mph the jeep started shaking uncontrollably. The only way I could get it to stop was to rapidly decelerate to approximately 30 mph. There was no breakdown lane in the fast lane, so I had to skirt across 3 lanes of traffic. A truck slammed on its breaks behind me. I am very lucky to have avoided a major accident. It is irresponsible to call this a safe car tor drive. I called jeep and they opted me into a "recall" campaign that I knew nothing about. This recall should be immediate and urgent. This is not a customer satisfaction issue. This problem has gotten worse, this is now my 3rd steering dampener. I have driven jeeps for many years and never experienced anything like this in my life. Please do something before people get killed. I called jeep and filed a complaint, but nobody seems to be taking this seriously. The answer was that I would be "opt-ed" in to the recall. If there are any jeeps out there with the old dampener they need to be replaced now. My car is completely stock has not been modified in any way.
CategorySteering
DateSep 27, 2019
StateOH
Description
Vehicle will not stay in lane. Constant drifting to left or right requiring steering corrections to be made in order to stay in lane. Constant problem regardless of speed, road conditions or weather have had dealer review 5 times and have numerous videos depicting this issue
CategorySteering
DateSep 26, 2019
StateMI
Description
When driving at a highway speeds of 70-80 mph and hitting a bump the jeep goes into convulsions "death wobble" to the point we have to pull off the side of the road because we are so scared, this has happened to us several times since owning it. We don't feel safe driving this 2018 jeep wrangler jl. Jeep does have a recall for the steering damper but I don't feel this will fix the issue as we already had this replaced once. The other issue is that the steering wanders at any speed, always having to re-correct the steering, making it very difficult to drive and seemingly unsafe.
CategorySteering
DateSep 26, 2019
StateAZ
Description
Over 50 mph very difficult to keep in lane -- wandering issue + dead zone in steering. Had to install aftermarket parts to help correct wandering to be able to drive it on the highway. Better now but still had dead zone "slop" in steering wheel. The build quality is so poor that the torque specs had to be checked and the alignment was way off from factory. I have had many new vehicles over the years and this is the cheapest made and has the worst quality of all! These new jl jeeps have a real problem with being able to keep them driving straight over 50 mph. I have had other jeeps tj, xj, jk and none are this bad. Check the wrangler jl forums and see the thousands of complaints on the steering. Additionally jeep had a recall on the steering stabilizer and the dealer installed it upside down. Told them it was wrong and they were unhappy with me because I pointed it out. This was after I told the service advisor that it needed to be installed in the proper direction and all he said was we know what we are doing , we do thais all the time. Total incompetence from the factory to the dealers. Picked this 2018 up early july 2019 and noticed the problem on the way home.
CategorySteering
DateSep 26, 2019
StateIN
Description
Tl* the contact owns a 2018 jeep wrangler. While driving various speeds, there was a lot of play in the steering wheel. There were no warning indicators illuminated. Cross chrysler jeep fiat (1501 gardiner ln, louisville, ky 40218) repaired the vehicle per nhtsa campaign number: 18v343000 (steering); however, the failure recurred. The manufacturer was contacted and informed about the recall. The failure mileage was 11,000.
CategoryStructure:body
DateSep 26, 2019
StateFL
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the welding on the front passenger floor was corroded, fractured, and emitted a noise from underneath. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.
CategorySteering
DateSep 25, 2019
StateTX
Description
Reported frightening vibration with loss of vehicle steering control while traveling h at high speeds on the highway if the car drives over uneven ground or pot holes. Reported the issue to the dealership they referred to it as a known issue called 'death wobble'. They repaired the damper per recall however I am now experiencing the issue again and seems to be getting worse. Certainly a severe safety issue.
CategorySteering, Suspension
DateSep 25, 2019
StateMO
Description
I never liked how this jeep drove from day 1, as always felt something in the front end was loose and the ride was wobbly at virtually all speeds. After the first oil change and tire rotation the problem seemed worse. Brought it back and 1 front tire was slightly off balance, so was rebalanced and off we went. Problem naturally hasn't gone away. Annoying and of concern that I finally brought it back to make an appointment to have it looked at when the service advisor said "oh there is a recall on your jeep for the steering stabilizer... I have not ever received any mail from jeep to this regard.. However they will be replacing it this weekend. With this new information, I now search this site and see hundreds of other complaints about steering issues I have been experiencing, and need to register a complaint.... As I too have felt the vehicle feels unsafe to drive and could potentially be a problem. Seems to me that there smoke under these jeeps and the build of them, and just a matter of time before people will suffer significant injury to themselves or others if this issue isn't fixed and bad vehicles are bought back by fca. I begin my journey with jeep saturday, and after reading all the issues here have little faith that this fix is really the source of my problem but a bandaid on a much larger issue for owners like myself. 50k for a vehicle one would think should buy one a sense of confidence. In my case, there is zero at this point, but unless im parking the vehicle and eating my 0 mo payment what choice do I have but to drive it and just pray nothing happens? I will update this post as need be as we move forward with jeeps "fix" I will make sure to have them inspect the welds on my frame as well, with a build date of july 2018 and frame #186, mine is just a few outside of the range of ones with know problems.
CategorySteering, Suspension
DateSep 25, 2019
StateCA
Description
Extreme steering wobble at freeway speeds when front wheels experience a bump or uneven pavement/pothole.
CategorySteering
DateSep 25, 2019
StateOH
Description
At highway speeds if a bump or hole is hit the front end will develop a wobble. This includes the steering wheel jiggling from side to side. The wobble goes away when the brakes are heavily applied. Dealer service response was "no problem found". Problem continues. The vehicle is completely stock including original tires and wheels.
CategorySteering, Suspension
DateSep 24, 2019
StateMN
Description
Bought wrangler in may of 2018. Have always noticed that the steering alignment has been off, or that it has at least 1 inch to 2 inches in play. Meaning that I can move the steering wheel to the left or right and it does not impact steering direction. Vehicle also does not track straight, it pulls to the left. No longer covered under warranty as I am at 20k miles now. Steering damper has been replaced twice now first time was at 14,000 miles. Second time at 19,000. . Hitting an expansion joint or pothole at speeds north of 70mph will cause severe shaking to the point I have to slow down to speeds of around 50mph for it to go away. Not safe at all on the freeway. This is a safety defect. Fca should buyback the wranglers and work on fixing the obvious flaw in frame engineering, the steering damper is just a bandaid. The steering damper is going to continue going out and causing the death wobble.
CategorySteering
DateSep 24, 2019
StateCT
Description
Tl* the contact owns a 2018 jeep wrangler. While the contact's daughter was driving at high speeds over a bump in the road, the vehicle shook violently and experienced the death wobble. There were no warning indicators illuminated. The vehicle was taken to scap chrysler dodge jeep ram (430 tunxis hill rd, fairfield, ct 06825, (203) 384-0005) and executive jeep (900 universal dr n, north haven, ct 06473, (203) 239-5213) where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 20,000.
CategorySteering
DateSep 24, 2019
StateNJ
Description
Excessive play in the steering also wanders all over the road. This has been happening since I took delivery of vehicle and the dealer says there is nothing wrong.
CategorySteering
DateSep 24, 2019
StateNV
Description
My brand new, 2018 jeep has 768 miles on it and the steering is loose to say the least. If the front track bar bracket (solid front axle in line with the body of the vehicle) still has welds that are off seam, can cause the bracket to detach from the frame and can cause loose, vague steering to a complete system failure. Recall statement: "the separation of the front track bar bracket from the frame may cause a reduction in the steering response, which can cause a vehicle crash without prior warning," this is my third jeep and 2nd jeep wrangler. The dealership states they repaired the recall, 2 months prior to the purchase date, but I do not believe they did. If the dealership claimed the repair to jeep I am sure they pocketed the money. This is a huge safety risk as the steering is recalled as a safety recall - the dealership should be liable and jeep needs to inspect that the recalls at the very least one and those that claim to do the repairs and do not - should have their ability to offer jeep products revoked.
CategorySteering
DateSep 24, 2019
StateMD
Description
Steering feels extremely loose. Especially, while driving on highway it does not feel safe at all due to constant correction I am force to do. I am scared even a small pothole would make the vehicle lose steering and end up in a ditch. Even after getting the latest "recalls", checked welding issue and replace the steering damper neither of those solution fixed the loose feel of the steering wheel. *dt *as
CategorySteering
DateSep 24, 2019
StateVA
Description
Steering has 2+ inches of play at highway speeds. Dealer says it is a jeep thing but others with the exact same vehicle have no play in their steering. I have had it in 4 times and it is now worse than when I bought it. My wife is afraid to drive it because she feels it is unsafe.
CategorySteering
DateSep 24, 2019
StateTN
Description
The vehicle constantly wanders the road at interstate speeds. There is no center. When turning at interstate speeds it turns and then goes left or right without turning the steering wheel.
CategorySteering
DateSep 23, 2019
StateVA
Description
Steering has play in steering wheel - you can move the steering wheel from left to right about 1 inch and it does not turn the wheels. This problem was about 2 inches when I bought the vehicle but a replacement trackbar installed under warranty has reduced the play but it still has about 1" where is is not affecting steering. This leads to driver fatigue in an attempt to keep the vehicle in the lane as it requires a constant back/and forth turn on the steering wheel to stay in lane. I've had it into the dealer 6 times for them to fix the problem and while it is better than it was originally it is still not fixed and dangerous. I'm told by my dealer that it is "normal" that would indicate that "normal" is the for the vehicle to have dangerous steering and likely the worst steering out of any vehicle built in the past 20 years. -- very hard to keep in the lane at 55 mph.
CategorySteering
DateSep 23, 2019
StateCA
Description
There has been an ongoing problem with loose and wandering steering mostly noticed at highway speeds over 45 mph. The vehicle feels like there is too much play in the steering wheel when trying to keep a straight line or in the center of the lane. I have had the vehicle in the dealership service center three times to resolve the problem. On the last visit, the dealership replaced the track bar which only slightly improved the problem. When I recently drove the vehicle on the freeway at 65mph in windy conditions, it was extremely exhausting to keep in the same lane and felt very dangerous. I should note that at lower speeds below 45mph the loose steering is not as noticeable. When I have made follow up calls to the dealership service center (most recent 9/23/19), I was told by the service advisor that this steering feel was normal for the jeep.
CategorySteering, Unknown Or Other
DateSep 23, 2019
StateCO
Description
I have had nothing but issues with this vehicle. From incorrect welds (which the dealership deemed as okay until I had a third-party look at them) to steering issues (wobble, drift, etc.), it's been a complete nightmare. I'm stuck paying for a vehicle that will not hold its value over time and am so afraid to drive it that I've only put 1,600 miles on the vehicle since I purchased it in august of 2018. If I could have one wish, it would be to pull this vehicle from the market and request that fca does a full buyback for vehicles with recalled issues. They are lying to the nhtsa, their customers, and shareholders. I don't know what to do.
CategorySteering, Suspension
DateSep 23, 2019
StateWV
Description
Death wobble, has been at the dealership 4 times and was just picked up for the 5th time. Today they are replacing recalled parts this happens at ant speed at this point in time. And began in january 2019. I have only had the vehicle since july 2018. In february the steering damper was replace, at this time we also had an issue with the steering column locking up while driving nothing was fixed on that issue only the steering damper, about 3000 miles later, the wobble began again, in july 2019 the vehicle went back in for the replacement of the steering damper, in august it went back in for what they stated was the recalled part a new steering damper was replaced, that night I drove the jeep home and still had the wobble, they picked it up last week to replace the steering damper and nothing was done, the picked it up today to do a new task bar and an alignment. This vehicle is unsafe. I have already lost one child due to an automobile accident. This does not make me feel safe driving this vehicle
CategorySteering
DateSep 23, 2019
StateGA
Description
Too much play in the steering wheel. Requires a lot of work to keep the vehicle straight. Its dangerous in congested areas or narrow roads. I would describe as a dead spot in the center. This happens 100% of time but is really bad over about 35 mph. Jeep tried a new damper and new steering box. Neither helped at all.
CategorySteering
DateSep 23, 2019
StateNV
Description
The steering on the jeep jl wonders all over the road forcing constant counter movements while you drive. At the same time, there is also excessive play in the steering wheel and that compounds the steering challenges.
CategorySteering
DateSep 23, 2019
StateAZ
Description
This 2018 wrangler jl wanders all over the road. Alignment is good and all parts seem tight. Just won't travel in a straight line all stock. I had a 2012 of the same model and it did not do this. Mostly above 30 mph the trouble begins.
CategorySteering, Structure:body
DateSep 23, 2019
StateFL
Description
Excessively loose steering/excessive play in steering/dead spot in steering. 1. 5 to 2 inches from center in either direction in which steering wheel does not engage tires. Steering jerks and hyper corrects when it does engage. Becomes worse at highway speed. Dangerous at highway speed. Excessive wandering, does not track straight, at slow speed steering pulls in either direction as though it needs alignment. Bad welds, various locations. Purchased vehicle in april 2019. Issue has been present since purchase. Have had it at dealership 5 times. We have a 2019 jl rubicon that does not do it. I have also driven other 2 door 2018's that do not have the issue and other 2018's that do have the issue. Chrysler currently involved. I have video and dealership/chrysler records.
CategorySteering, Structure:body
DateSep 22, 2019
StateCA
Description
Multiple sub frame welds are incomplete or not done properly. See photos.
CategorySteering, Suspension
DateSep 22, 2019
StateCA
Description
2018 jeep wrangler sahara unlimited. 15,000 miles. No modifications. Dreaded 'death wobble' occurred 3 times in three days after purchasing car used. Scared the hell out of me and the passengers, jeep needs to fix this now!,
CategorySteering
DateSep 22, 2019
StateCO
Description
Jeep wrangler jlu rubicon with ongoing steering issues. At freeway speeds, at or above 60 mph, the jeep wanders and there is 1. 5 to 2 inches of play in the steering. Constant correction and steering input is warranted to maintain lane limits. The jeep has been to the dealer 3-4 times without resolution. Dealer stated the play was normal. The steering damper was replaced under recall without resolution. I paid out of pocket for a new front tack bar and steering gear without resolution. On evaluation from a jeep independent alignment facility, it was identified the tie rod connected to the pitman arm had excessive play. At 13500 miles, the steering has costed me 00 and it is still not fixed. Dealer recognizes the issue. Serial calls to the fca customer service line has led to 'complaint numbers' but no resolution. My steering issues are reported by others on jeep jl forums and youtube.
CategoryEngine, Power Train, Structure:body
DateSep 21, 2019
StateMI
Description
My five week old manual jeep wrangler jl with approximately 1500 miles on it was in motion travelling westbound on a 55 mph road when the incident occurred. The jeep had been in motion for approximately 1/4 of a mile when it was shifted into third gear and part of the transmission fell off of the vehicle. When shifted into 4th gear, again more parts fell from beneath the jeep. Immediately following the gear change the lights on the dash all lit up and black smoke and flames were seen simultaneously on the front passenger side of the vehicle. The jeep was immediately pulled over and stopped on the side of the road where 911 was called. The firefighters found pieces of the transmission hundreds of yards from where the vehicle became engulfed in flames.
CategorySteering, Suspension
DateSep 21, 2019
StateWA
Description
At highway speeds, suspension and/or steering mechanism wobbles and vibrates violently (this is felt in the steering wheel) when encountering bumps and holes in highway surface. The violent steering vibration continues until reducing speed by approximately 20 mph by braking. This condition was unmanageable at 6000 miles and fca replaced the steering stabilizer. Condition became unmanageable again at 15000 miles and fca replaced steering stabilizer again (v41recall).
CategorySteering
DateSep 21, 2019
StateIL
Description
Have continued to experience occasional "death wobble" along with consistent shimmying of the vehicle when speeds reach 65mph+. This echoes what many others have posted as well. I have owned 7 jk wranglers previously and know this is not how steering should feel. March 16, 2019 I was proactive in asking the dealership to replace the steering damper, which they did (parts 68251580ad, 6104242aa, 6510774aa, 6512425aa, 6104718aa). This helped a little, but the problem continued. On september 7, 2019, after the official recall #v41, I went in and the dealership again replaced the steering damper (parts ccukv411aa & ccukv413aa). The past 2 weeks the problem still exists. Yes, at the moment it's simply an annoyance and no deaths or accidents have been reported, but I fear something could happen. And on top of that, a k+ vehicle should not have steering related issues such as this.
CategorySteering
DateSep 21, 2019
StateFL
Description
Wobbly steering and requires lots of correction on highway. Dealer denies there is an issue
CategorySteering
DateSep 21, 2019
StateFL
Description
Occasionally when I turn, the car will swerve. There was a steering recall in june. When I went to the dealership, they disagreed my issue. I do not feel safe in the car.
CategorySteering
DateSep 21, 2019
StateWA
Description
My 2018 jl wrangler has a significant "dead band" in the center of the steering. The steering wheel can be turned side to side with no change in wheel direction both while stationary and moving. This necessitates exagurated inputs to keep the vehicle in the middle of the lane and makes maintaining a straight line difficult. It requires white knuckled driving while driving next to a semi on the freeway. It already has the updated damper and trackbar installed by the dealer. The dealer currently claims "it's a jeep thing" and there is no issue. There is a 4000 post thread on the jl forum that disagrees.
CategorySteering, Suspension
DateSep 21, 2019
StateNH
Description
Jeep has a extremely bad wobble/shake when you hit bridge joyce's at highway speeds. Replaced steering damper a week ago the shake/wobble is worse now that it pulled me in the other lane. Dealer cant get it to duplicate problem for them. 100% stock jeep
CategorySteering
DateSep 20, 2019
StateOH
Description
I have had the vehicle in 5 times for the loose steering and wobble along with bump steer, even went so far as to file a lemon law with them and they refused to purchase the vehicle back. Their newest fix is a different steering stabilizer that did nothing to fix the problem. Vehicle is impossible to keep going a straight line without constant input and will jerk the steering wheel right out of your hands when hitting tiny bumps at freeway speeds, not safe at all but I have no choice but to drive it.
CategorySteering
DateSep 20, 2019
StateMA
Description
Lot of play in the steering, the steering needs to past center then back to get it straight then repeated to maintain in the lane requiring constant corrections. A gust of wind has caused the car to change direction with no feedback in the steering wheel. The problem is less noticeable at low speed, but changes the longer it is driven.
CategorySteering, Structure:body, Wheels
DateSep 20, 2019
StatePA
Description
While exiting a drive thru, I needed to make a left hand turn. As I was in motion to make that left hand turn, the steering locked up & it sent me crashing straight into a metal pole, which just happened to be for the pedestrian crossing. Thankfully there were no pedestrians around that were put in harms way. However, my 2018 jeep wrangler jl was not so lucky. Currently we are being estimated around ,000 - ,000 in damage but that is not final yet.
CategorySteering, Vehicle Speed Control
DateSep 20, 2019
StateGA
Description
I have had my jeep since last one year. I have had steering issue form the begining every time I went to the dealer they told me that is how a jeep drove. While on high way it is hard to keep my jeep in lane it wobbles and constantly loses its path. Its hard to drive but dealer service will always say that is how it drives. It is very risky driving the jeep.
CategorySteering, Suspension
DateSep 20, 2019
StateNV
Description
On september 10, 2019 I took my jeep wrangler in for a steering damper customer satisfaction notification (recall). On september 20th, 2019 I was driving 65mph down the highway when the jeep began to violently shake, not stopping until I activated my brakes and began to pull off to the shoulder. I exited the highway to make sure my tires were fine and I could not see anything out of the ordinary. The jeep ran normal after this occurrence, but the shake was intense, and scary while going 65mph on the highway. The steering damper being replaced does not seem to have rectified the situation.
CategoryStructure:body
DateSep 20, 2019
StateOK
Description
Filed complaint with fca regarding poor frame welds. I am a certified welding inspector and registered professional engineer, and the welds were atrocious. Many welds with porosity, linear porosity, and cluster porosity. Also welds misaligned and with poor placement. After months of delays (original complaint in february) they sent a welding inspector (stated from the frame manufacturer) to inspect and weld on the frame. Didn't grind out old welds. Just welded over the top of old welds. Looked even worse. Poor weld profiles. Was told there is nothing else they could do, and was told I was stuck with it or I could go to arbitration. Then fca decided to would offer me a trade certificate of 00. I felt like this was to shut me up, but it was the only compensation I would receive. I tried to get them to lemon it, but they told me it didn't qualify and just gave me the runaround. Saw an article about reporting to the nhtsa. Didn't even know this was an option. I wish someone could make them own up to the fact that they produced an improperly manufactured vehicle, potentially very unsafe long term. Marked over 40 spots on my frame (what I could easily see). They welded over 4 spots. I'm afraid if I don't take their trade offer I will get nothing.
CategoryElectronic Stability Control, Suspension
DateSep 19, 2019
StateSC
Description
Jeep jlu began "death wobble" at 70mph while on I-485 (speed limit is 70). Had to slow down to 40mph to get it to stop, which almost caused a crash with vehicles behind/beside me slowing to match. Since then, "death wobble" has occurred 2-3 times per week on various roads. Speeds 50-70. I now have 3 roads where I can replicate it and will be going back to the dealership. Was told months ago by dealership "it's not death wobble; sometimes stuff gets stuck in the wheels and makes a clunking sound." sorry, not sorry. Entire jeep front end felt like it was on hydraulics.
CategoryElectrical System
DateSep 17, 2019
StateNJ
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the vehicle failed to immediately restart after it was driven. The vehicle finally restarted after a few minutes. There were no warning indicators illuminated. The vehicle was taken to buhler jeep chrysler dodge ram (732-264-5000, located at 1508 3290, nj-35, hazlet, nj 07730), but the failure could not be duplicated. The failure recurred several times. The manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 200.
CategorySteering, Suspension, Wheels
DateSep 16, 2019
StateMA
Description
When driving on the highway on an overpass or any bump my jeep shakes uncontrollably and feels as though all four wheels are going to fall off, have to put hazards on and reduce speed quickly, has been at dealership multiple times for steering damper which has not fixed the problem, very unsafe to drive
CategoryStructure:body
DateSep 11, 2019
StateFL
Description
Rust bubbling up under paint around for hinges. The rust is only evident on the top hinges of both doors (vehicle only has two doors). The dealership refused to fix it and called it a paint imperfection. However the rust spot is increasing in size and new spots are developing. There is no damage to the paint (I. E. Chips, scratches) that would explain the rust. It seems to have come from the factory/ manufacturer.
CategorySteering
DateSep 10, 2019
StateCA
Description
Play in steering.. Difficult to maintain a straight line. Especially dangerous at highway speeds.
CategorySteering
DateSep 09, 2019
StateAE
Description
Steering is loose, way to much play around center - about 4 inch - without response, car drifts
CategorySteering
DateSep 09, 2019
StateVA
Description
At highway speeds you can not keep the vehicle in a straight line. Excessive steering wander. Jeep currently has 4400 miles
CategorySuspension
DateSep 09, 2019
StateNY
Description
Highway speed of 50mph+ front end shakes violently after hitting a bump in road. The vibration continues until speed is reduced. Steering wheel vibrates. 2018 jeep wrangler with 3000 miles. Has happened multiple times.
CategorySteering
DateSep 07, 2019
StatePA
Description
I am experiencing the wrangler death wobble. Going over 60 hitting uneven pavement and front end shakes. I first reported issue to dealer as loose steering around 5000 miles. Now at 18000 full blown wobble. They performed the steering dampner recall which only made it worse. Went back to dealer said they re adjusted dampner. Driving home same issue again back to dealer. Said they are having one of the jeep representatives coming to look at it. I have been through this before with my 2010 wrangle but that had over 85k miles. Having to abruptly slow down when you are in highway traffic to 40 or less from 70 -75 is a safety hazard.
CategoryElectronic Stability Control, Steering, Suspension
DateSep 03, 2019
StateCT
Description
The car shakes uncontrollably when driving on the highway and after hitting a bump or imperfection in the road. I have had the problem fixed once before a few months ago. Last wee when driving back from dropping my son off at college the car shook uncontrollably at least a dozen times. The car seemed to shake at higher speeds and I would have to pull the car off the road to almost a complete stop to make the shaking stop. I also had the car repaired for the same issues at scap jeep in fairfield ct a few months ago. They said it was the steering damper. The car was fine for a few months but the problem came back again. The incident happened on 8/25. We fear taking the car on the highway.
CategoryExterior Lighting:headlights
DateSep 03, 2019
StatePA
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the led headlights provided limited visibility when it snowed. The vehicle was taken to rothrock chrysler dodge jeep ram (610-439-8485, located at 1608 plaza ln, allentown, pa 18104) where the contact was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,000. The vin was unknown.
CategorySteering
DateAug 31, 2019
StateAZ
Description
The vehicle is difficult to steer, especially at speeds 45 miles per hour and up. The vehicle has play in the steering wheel and tends to wander on the road and is very difficult to control when driving on a straightaway. Problem is worse at freeway speeds. It has always been like this. Fca has been no help.
CategorySteering
DateAug 31, 2019
StateAZ
Description
New jeep wrangler 4 door sahara wanders when driving all speeds. Seems to have 1" play in steering wheel. Hard to keep straight when driving. Took back to dealer and they installed new steering stabilizer as per service bulletin. Still hard to drive in straight line.
CategoryElectronic Stability Control, Steering
DateAug 29, 2019
StateTX
Description
I do not know the exact cause, but the vehicle has extremely loose steering and wanders all over the lane while driving at all speeds. Very difficult to control vehicle which makes it extremely unsafe to drive at higher speeds. Combine the two with a bump in the road, and the vehicle jumps to the side. Loose steering is easily noticed while the vehicle is turned off and parked.
CategorySteering
DateAug 28, 2019
StateMI
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that after the vehicle was repaired per nhtsa campaign number: 18v343000 (steering), the steering became out of control while driving approximately 40 mph. There was no warning indicator illuminated. The vehicle was taken back to snethkamp chrysler dodge jeep ram (313-429-0013, located at 11600 telegraph rd, redford, mi 48239) where the recall repair was performed by replacing the steering damper. The contact requested that the new part be replaced with the original steering damper. The contact stated that the vehicle drove better after the new part was replaced. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure was not remedied. The failure mileage was approximately 8,500.
CategorySteering, Suspension
DateAug 24, 2019
StateTX
Description
I have owned several jeeps over the last 15 years and this particular event was the worst that I have ever encountered and was ongoing. We we traveling on dry smooth asphalt pavement on highway 82 10 miles east of basalt co at apx. 750 pm with outdoor temperature of 67* heading to aspen at apx 55 mph. All stock no add on's on this vehicle. All of the sudden the entire steering wheel started to shake and rattle so hard that I had no time to pull over and had to come to a complete stop on the highway. The wobbling would not stop until we reached 15 miles per hour. Started to head to aspen again and in another 3 minutes the same wobbling, violent shaking started again at apx. 50-60 mph. There may have been a small indentation in the pavement. This was so upsetting for my aunt, that she refused to get back in my jeep and also refused to drive back to texas after this experience. When driving back to texas, every time I hit the smallest hole I would slow down with anticipation that the wobble would start again. I drove 55 mph all the way back so that I would feel more comfortable if it occurred again. This is a situation that needs to be addressed and fixed. When a passenger refuses to ride in a vehicle after experiencing this first hand it puts a burden on the family and the joy of owning a car. I do have a dash cam video if needed that I will keep on file. This is the 5th time this has happened 3 times before august and twice in august, my jeep was just serviced and inspected on august 15 2019. I have brought this to the dealers attention and they are not aware of any permanent fixes. This almost caused us to be rear ended on the highway at night on a blind curve.
CategorySteering, Suspension
DateAug 24, 2019
StateNC
Description
Death wobble at 70mph. Experienced it 4 times in 30 mile stretch of interstate 40. Vehicle is stock. Has been taken to the shop once for issue. Appeared to be better until today. It was scary. With extreme vibration/shaking. Did not feel safe to drive. Especially with my family in vehicle.
CategoryPower Train, Steering, Unknown Or Other
DateAug 14, 2019
StateCT
Description
Death wobble. At highway speeds loose control of wheel requiring immediate slowdown. Very dangerous. Also issues with transmission getting stuck in low gear when trying to accelerate.
CategorySteering, Suspension
DateAug 14, 2019
StateOH
Description
My new (first owner) 2018 jeep wrangler (jl) unlimited sport developed violent, sudden terrifying vibrations at approximately the 10,000 odometer mark. This condition was repeatedly induced at hi-way and freeway speeds (40-70 mph) when a slight imperfection was encountered. Examples of sufficient imperfections include freeway irregularity, transitions at overpasses, slight potholes, and similar disturbances. The vehicle would enter a violent left-to-right shaking evidenced by a steering wheel that was difficult to retain a grip on, terrified passengers, and dangerous circumstances due to having to slow to approximately 35-45 mph to allow the vibrations to subside and control to be regained. On daily commutes on the freeway. Jeep was taken to jeep dealership in archbold ohio where it was supposed to have been fixed but the issue remains to this day.
CategoryElectrical System
DateAug 13, 2019
StateFL
Description
Rear window defogger has short circuited, vehicle was dropped off on july 02, 2019 and picked up on august 13, 2019 with nothing done for issue. Jeep has sb 08-037-19 issued against the problem but no action hwas done.
CategoryElectrical System, Electronic Stability Control, Steering
DateAug 13, 2019
StateND
Description
While stepping on the brakes, the service shifter light comes on, power steering goes out, then the dashboard goes crazy with all sorts of warnings blinking and dinging: sway bar, stability control, blind spot alert, auto park, etc. Temp goes up and down, speedometer goes crazy. When the vehicle is shut off and re-started, it usually starts as normal. Most occurrences have been when slowing down (in line at a drive thru, approaching a stoplight). The jeep has been in the shop 4 times. This service shifter late first came on june 23 and it occurred four times that day. First they repaired the power steering. The problem happened again and they replaced the module in the steering column. The problem happened again and the dealership could not duplicate the problem. It happened again and the vehicle had to be towed to the dealership where it is still sitting
CategorySteering, Suspension
DateAug 12, 2019
StateNY
Description
Vehicle has shaking in the steering wheel while driving at highway speeds especially when there is an imperfection in the road way.
CategoryElectrical System, Steering, Structure:body
DateAug 10, 2019
StateNM
Description
My jeep rubicon jl floats or drifts as I am driving it. It makes for a hard drive on long drives and I must look like I am driving drunk to others on the road. It is even worse in wind and it's windy a lot where I live. It was very scary to drive at first. I do not like it or feel it is safe at all. Having never owned a jeep I thought it was just me or that the tires needed to be worn down a bit. The problem remains. While listening to fm/am stations the volume is wacky going low and high making for lousy listening. When the ac comes on on the higher setting my jeep sounds like I am getting ready for lift off. Very loud. One lever on my seat near the headrest that controls the ability for a passenger to get in my two door almost immediately became detached and I don't even have my back seat in a lot so it doesn't get used a lot. I have an automatic and it does not shift smoothly. Today I pulled out of a parking spot and my jeep surged forward faster than it should have and it often shifts poorly from park into drive and reverse. The sensor or heater electric wire on the inside of the tailgate window detached.
CategorySteering, Suspension
DateAug 10, 2019
StateCA
Description
My new (first owner) 2018 jeep wrangler (jl) unlimited sport developed violent, sudden front-wheel transverse oscillations (forceful, terrifying vibrations) at approximately the 7,000 odometer mark. This condition was repeatedly induced at hi-way and freeway speeds (40-70 mph) when a slight imperfection was encountered. Examples of sufficient imperfections include freeway irregularity, transitions at overpasses, slight potholes, and similar disturbances. The vehicle would enter a violent left-to-right shaking evidenced by a steering wheel that was difficult to retain a grip on, terrified passengers, and dangerous circumstances due to having to slow to approximately 35-45 mph to allow the vibrations to subside and control to be regained. On daily commutes on the freeway (110 n, 405, i5, 10e) this would occur routinely 3-6 times. Two jeep dealerships (downtown los angeles, and scott robinson in torrance [both southern california dealerships]) were unable to resolve the issue. The first reported that the vehicle was functioning properly, and the second was non-responsive to request for help.
CategorySuspension
DateAug 05, 2019
StateWA
Description
I bought a brand new car jeep wrangler 2018 jl. When I was driving the car started shaking this was happening more constantly.. I almost had an accident with my child. I took the car with a dealer and they said that has missing dampers... It had less was then 2k millage. How is this possible?
CategorySteering
DateJul 31, 2019
StateNC
Description
I have had numerous issue with being able to steer the vehicle strait. The jeep is all over the place. I had to hold the wheel at a angle for the jeep to steer strait. I was hearing a loud clunking noise when driving at low speeds maybe 10-15mph and was told the rear differential had to be replaced.
CategorySteering
DateJul 30, 2019
StateCA
Description
Contact purchased the vehicle on 7/1/2019. The steering was wondering on the drive home from the dealership. We actually did not get to test drive the car we purchased as they were cleaning it so we test drove another vehicle. I took the vehicle to the normandin in san jose because my experience with south county gilroy was so bad, I will never go there again. Normandin made an appointment for me to come in on the 10th of july to get the engine start stop system fixed and take a look at the steering. Turns out that the vehicle was sold to us with a recall in place that the dealer did not mention and should not have sold the vehicle. Steering wanders so jeep replaces track bar and steering stabilizer. Parts came in and appointment was scheduled for 7/23 for new parts to be installed. Jeep seem to wander less but was still did not drive as good as my jk. 7/29 I was driving jeep on freeway around 60 mph and I started to experience the steering wheel shimmer/ death wobble. Every time I crossed a joint on the freeway, the steering wheel would shake pretty violently for about 2-3 seconds before it mellowed out. This happened about 8x driving about 16 miles down the highway. The jeep was dropped off at the dealer august 1st for them to evaluate it and I was told it could cost me 0 an hour for the evaluation. I am currently driving a rental*dt *jb
CategoryStructure:body
DateJul 30, 2019
StateTX
Description
The redesign of the 2018 jeep wrangler (jl) includes an unsafe design of the freedom top. When the front freedom panels are removed, the edges of the back panel extend across the front of the sound bar and are not finished with any trim, which leaves a sharp exposed fiberglass edge to drivers and passengers inside the vehicle. My husband was driving the vehicle on the highway with the front freedom panels removed in the manner instructed by the dealership and by mopar via their youtube tutorials. When he extended his hand upward to reach for his hat, the exposed edge of the back panel of the freedom top cut his hand deeply enough to sever a nerve and an artery, requiring emergency care and surgery. This occurred within 24 hours of purchasing the vehicle. The newer 2019 model appears to have added plastic trim to correct this issue, however this unreasonably unsafe condition should be addressed for all of the 2018 jl models as well. *dt *dt*jb *dt *tr *dt *dt *tr
CategoryElectrical System, Exterior Lighting
DateJul 28, 2019
StateGA
Description
My reverse lights no longer come on when I have the vehicle in reverse. The backup camera is also suppose to engage when the vehicle is placed in reverse and the screen just stays on the radio screen and does not switch over to the backup camera. I took it to a repair shop and they could not figure out the issue either. We did a soft reset and also unhooked the battery for 15 minutes.
CategorySteering
DateJul 27, 2019
StateMA
Description
When traveling at speeds of approximately 50 mph or more, the steering will shake violently. The vehicle becomes difficult to control. The only way to stop the shaking is by reducing the speed. This has happened a couple of times. I have returned it to the dealership to resolve this issue. The first visit helped but only for a couple of months and the problem returned. I returned it to the dealer again and it is resolved at this time.
CategorySteering
DateJul 27, 2019
StateCA
Description
Wanders at highway speeds. Cant maintain center of road and have to apply constant corrections to steering. Feels like driving on ice. Took to dealer and they would not look at the problem even though jeep knows welds may be bad and the problem is common. Very dangerous
CategoryElectrical System, Structure:body
DateJul 26, 2019
StatePR
Description
The frames welds have porosity, lack of penetration, splatter, too much silica. Also the paint around the welds are chipping, exposing the metal. There is rust starting to form inside the frame rails. I want to point out that this vehicle has never driven near salt and only has less than 8000 miles. Also. Rarely, the radio turns on by itself while the car is off.
CategoryPower Train, Steering, Wheels
DateJul 26, 2019
StateCT
Description
My car has been experiencing the 'death wobble' as some dealerships have told me that. The steering gets a mind of its own and its super hard to control sometimes. I purchased a brand new car and it feels like im driving a lemon. Almost every other day since I purchased it (one month ago) seems like ive almost gotten into an accident.
CategorySteering
DateJul 18, 2019
StateNY
Description
Loose steering that does not track straight without constant correction. Steering has been binding during operation creating an extremely dangerous situation
CategoryEngine
DateJul 17, 2019
StateAR
Description
Tl* the contact owns a 2018 jeep wrangler. While parking, the vehicle made a revving sound before the contact pressed the ignition button to turn off the vehicle. The engine some how reeved up and accelerated and jumped the curve and hit a building. The contact was currently taking the vehicle to the dealer steve landers chrysler dodge jeep ram 401 colonel glenn plaza loop, little rock, ar 72210 (501) 374-4848 to get the issue diagnosed. The manufacturer had not been contacted yet. The vehicle was still under warranty. The failure mileage was 25,000. Tf. *dt *dt*jb
CategorySteering, Suspension, Unknown Or Other
DateJul 17, 2019
StateMD
Description
Steering down the road is lose and hard to keep jeep straight while going down the road. I have replaced the steering stabilizer to fix the "death wobble" but the steering problem is still there and worsening
CategoryUnknown Or Other
DateJul 17, 2019
StateMN
Description
Vehicle intermittently will not start, anti-theft light flashing. Vehicle will restart after sitting 10-15 miniutes
CategoryStructure:body
DateJul 16, 2019
StateTN
Description
Violent hood flutter, thought it was going to break latches/ swing up into windshield june 2018 less than a month after buying the jeep (willy's w package) I took it from south florida on my way to nashville for a new job. Hood flutter all the way at 60-70mph on a highway. A week later I replaced the hood latches with after market ones and haven't had a problem since.
CategoryUnknown Or Other
DateJul 16, 2019
StateCA
Description
Hood latch fluttering while driving at highway speeds
CategorySuspension
DateJul 15, 2019
StateCA
Description
I have experienced "death wobble" three times since I purchased my jeep wrangler in december of 2018. All three times it occurred after hitting a bump at highway speeds. I have not modified any elements of the suspension - it is all factory.
CategorySteering
DateJul 11, 2019
StateNC
Description
Vehicle delivered with excessive steering wheel play. About 10 degrees+ of free play. After multiple visits to dealer, and replacement of steering gearbox, it is less, about 5 degrees of free play. Dealer and jeep wave have told me there is nothing more they can do. I would send/upload a short video (mp4) that shows this, but it does not look like that is an option.
CategorySteering
DateJul 08, 2019
StateTX
Description
Tl* the contact owns a 2018 jeep wrangler. While driving at any speed, the steering wheel can be turned up to two inches right and left and the wheels do not turn. Up to 4 inches of slack , free play in the steering wheel. Steering wheel must be constantly moving to stay on a straight path. There was no warning indicator illuminated. The vehicle was taken to two different dealers, including patterson chrysler dodge (903-218-4651, located at 1611 us highway 259 n, kilgore, tx 75662). The dealer was aware of the failure and stated that there was no remedy. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 900. The vin was not provided. *tr*jb
CategoryElectrical System, Unknown Or Other
DateJul 02, 2019
StateME
Description
The car randomly does not start. After driving around town for errands over the course of 3-7 days, it suddenly won't start. It will eventually start after waiting for about 25-40 minutes. This began a few days after I purchased the car in april 2019 and has continued since. It is at the dealer now, (after finally negotiating a paid rental from them) but they are not driving it enough to recreate the trigger in order to investigate and fix it. Here is a link to a video I made of a recent occurrence: https://www. Youtube. Com/watch? V=agx72yj0_ew&t=3s. Here are links to blog posts from other jeep jk 2018 unlimited customers experiencing the same thing: https://www. Cargurus. Com/cars/discussion-t75977_ds983916 https://www. Wranglerforum. Com/f202/help-new-2018-jk-won-t-always-start-2228306. Html ... I googled my vin number and a search result came up implying that my "new" car might actually be used. See the attached screenshot.
CategorySteering
DateJul 02, 2019
StateTN
Description
Steering has a dead spot in the wheel with about 2 inches of play. Constantly have to make corrections left and right as you drive down the highway. The vehicle was purchased new about one month ago and now has 452 miles on it. Dealer just replaced the tracker bar, which was a possible fix provided by corporate. However, only a slight difference was made to the steering problem after this repair. Very unsafe when driving on the freeway doing 65-70 mph. Service manager stated the only thing corporate has listed so far to replace, if this issue arises, is the tracking bar.
CategorySteering
DateJul 02, 2019
StateCA
Description
The vehicle wanders all over the road. Difficult to keep it within the road lane. Very dangerous, always correcting steering back and forth to keep it in the lane. Vehicle has less than 3000 miles, original owner, completely stock, never taken off road.
CategorySteering, Suspension, Unknown Or Other
DateJul 01, 2019
StateFL
Description
Keep wrangler death wobble, cause me to swerve off the road while my two young children were in the car. Since then my daughter had been complaining about neck pains. My neck and back also has been in pain since then. Going to seek medical treatment.
CategorySteering
DateJun 30, 2019
StateAZ
Description
The vehicle has 800 miles on it and has never been offroad but there is vibration and loose steering, it's my wife's daily commuter so it doesn't even see potholes yet I checked and the track bar can be moved around by hand on a brand new vehicle. She experianced death wobble at 65mph twice which prompted me to check the bar.
CategorySteering
DateJun 25, 2019
StateIA
Description
While driving down the interstate going 75 mph I hit a pot hole in the pavement and the front end started shaking and the steering wheel was moving, aka death wobble.
CategoryStructure:body
DateJun 25, 2019
StateIA
Description
Frame welds have porosity, lack of penetration and rust.
CategorySteering
DateJun 24, 2019
StateOH
Description
I had a previous report of the death wobble. This report is for severely loose steering. Too much play in the steering wheel. The jeep wanders all over the road and it's a serious safety issue. The steering stabilizer/dampener has been replaced four times now and a new track bar was installed and also the pcm has been flashed. Nothing is working and this problem could potentially cause a serious accident. The dealer says 'well it's a short wheel base two door jeep so....'. I'm not buying that. I've had two door jeeps in the past and it was never an issue. Researching this there are many others with the same problem!
CategorySteering
DateJun 24, 2019
StateIA
Description
Loose and wandering steering. When you turn the steering wheel their is about two inches of play before the wheels move making it difficult to drive and unsafe. Fca has installed 4 steering gears, 2 steering dampers and a track bar. Fca does not know how to fix this issue. We have been dealing with this issue for over 8 months. Vehicle has been parked for the last 3 months.
CategorySteering, Suspension
DateJun 22, 2019
StateIL
Description
I've had my vehicle in 3 times for what they call the death wobble. The vehicle is currently still sitting at the dealership as I am waiting a call from the sevice manager. The second time I brought it in they again fixed something on the front end and it was a little better but still now right. Now I'm being told that the tires need to be replaced at my expense. The vehicle has only 35,000 miles on the tires. Due to the front end problems my tires go bad and I'm supposed to pay for it. I'm told its a wearable item. They would be fine if they weren't cupping due to the front end problem. I have also filed a complaint with chrysler jeep and have heard nothing back from them either. To top it all off, I was stopped by the state highway patrol. They saw it happen on the expressway, were concerned for my safety and stopped me. Thank goodness I didn't get a ticket or anything. I'm completely frustrated. The dealership won't help fix it. Chrysler jeep has not called me back. I've payed a lot of money for this jeep and can't get it fixed.
CategorySteering
DateJun 21, 2019
StateNY
Description
Have had my jeep serviced twice for it wandering all over the road for little to zero improvement. I recently took a 6. 5 hour highway trip and it was absolutely horrific all over the road very unsafe and there was little wind and dry roads so weather was not the cause. Can not stay straight constantly making adjustments when you should be going straight. It is all the time in town and highway but highway driving is amplified the effects. I feel it is unsafe and we had it parked for about 40 days not using it because my fiance and I feel it's u safe. After the most recent service still absolutely no change in fact the highway driving is much worse.
CategoryUnknown Or Other
DateJun 21, 2019
StateAR
Description
To ' whom it my concern, from ' [xxx] in regards to my purchase of my jeep wranglervehicle ' american fasback edition 2018 vin #[xxx] purchased form moix rv 4723, 1213 collier dr, conway ar 72032 purchase date was 3/4/19 but did not sign papers or take possession of vehicle till march 9th 2019 I have complied with requested information on the total cost of expenses to the erwin hymer group and sent information certified mail to ehgusa-af 1945 burgundy place, ontario, ca 91761 with all my costs related to this purchase on may 20th with the total they owe me to buy back this unsafe vehicle. I was informed in same letter that I should immediately stop using my vehicle. I have also called the number 844-533-7997 ext [xxx] and have left numerous messages. I have also notified our lessee with in the ten days to comply with federal regulations by certified letter sent on may 20th. Sent to us bank at p. O. Box 2188 oshkosh wi 54903. Now they say they never received my information that I sent certified mail. This is the address information the branch office in conway told me send the information to. I talked to [xxx] on may 20th 2019 he is the head of operations at erwin hymer group and he told me that I would receive my money back on june 18th 2019. I called and left several messages to ask for information we discussed in writing but no response. I would appreciate your help with this issue, thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc *tr
CategoryElectrical System
DateJun 19, 2019
StateNC
Description
1. Radio starts to glitch when outside temp drops below 36 - 38 degrees. If the temp stays cold long enough the glitch does not return until the temps go back up and then drop again. 2. When the glitch starts - backup lines disappear in the rear view camera preview. 3. Pulling fuse 97 brings system back to normal. 4. Making a phone call is not affected. It works perfect even if system is glitching. (if this works perfectly should it be assumed that the amplifier has nothing to do with it?) 5. If engine is on but not running system works perfectly.... Once you start it up it will glitch again.
CategoryElectrical System
DateJun 17, 2019
StateNY
Description
Rear window switch not working to roll windows down but rear windows work if u use the front switch's
CategorySteering
DateJun 17, 2019
StateTX
Description
Purchased new 2018 wrangler. Steering has play side to side. Vehicle will not respond to correction until you reach the threshold of the steering wheel play to either side. May be dangerous in certain conditions. No recall found. Did find numerous online sites, videos, and blogs documenting this issue, but jeep seems to think everything is ok.
CategorySteering
DateJun 15, 2019
StateAZ
Description
Loose steering with too much play in either direction. Very dangerous at higher speeds and causes wandering all over the road. Also, steering wheel locks after turning the wheel all the way to the left and back center. I was driving, made a u-turn and tried to bring the wheel back center, but the wheel locked and almost caused me to get into a collision. I am now not driving the car because it is not safe. I have been to the dealership 6 times. No one will help. Thousands of others have these issues yet nothing is being done. I made two videos of the loose steering and wheel locking. I will attach the links below loose steering: https://www. Youtube. Com/watch? V=iggtrxglno0 steering wheel lock: https://www. Youtube. Com/watch? V=cyluagxle_q
CategorySteering
DateJun 15, 2019
StateMN
Description
Wrangler jl sport wonders from one side of the lane to the other. While this is happening if I hit a bump it will launch the vehicle into the other lane or on the should. I shouldn't feel afraid to drive a vehicle I spent ,000. 00. Very disappointed!! The best part is if you ask a mechanic about it at the dealership they know nothing about it or heard of any problems, what a joke!!
CategorySteering
DateJun 13, 2019
StateCA
Description
Upon taking delivery of the vehicle on the ride home I couldn't keep the car straight. It kept wandering through the lane and had to drive it with 2 hands. I notified dealer and they said it's a jeep thing but this is far from a jeep thing. Car feels unsafe to drive as it keeps moving left to right.
CategoryEngine, Fuel/propulsion System
DateJun 12, 2019
StatePA
Description
Vehicle seems to rev up on its own/gas pedal feels like it sticks
CategorySteering
DateJun 11, 2019
StateCA
Description
Jeep jl wrangler, steering loose and jeep wanders at highway speed. Attention nhtsa: this is not a jeep thing! People have been able to solve this! If solvable, then by definition not inherent to any platform! Solves include a combination of new steering gear, new tension bolt that connects the steering wheel to the gear, and new track bar. Fca is getting away with substandard steering at the hand of its techs that state that this is just a jeep thing when it is not! Force a recall now or face blood on your hands! This is fixable! This is why we hired you to do this job! Act now! This is your moment!
CategorySteering
DateJun 11, 2019
StateNY
Description
Brand new jeep with 300 miles wanders when driving over 50-60 mph. I have to keep on correcting the steering when driving at high speeds. Please see the other complaints on steering as I am experiencing the same issues.
CategoryStructure:body
DateJun 11, 2019
StateOH
Description
The frame welds on some of the wranglers are outside of the acceptable quality. There are a plethora of pores, cracks, incomplete welds, and slag. I have attached multiple images of my jeeps weld issues. Notice how severe the welds are. There is one specific one with a ton of pores and cracks on the frame rail just behind the front wheel. If I were to fully articulate, the frame would like fail catastrophically. These jeeps should be bought back and replaced in order to prevent catastrophic failures.
CategorySteering
DateJun 09, 2019
StateFL
Description
I own a 2018 jeep wrangler unlimited 4 door rubicon. Purchased it in may 2018. It has 3,682 miles on it. From the first day I purchased it and every day thereafter, the steering has been extremely loose to the point that you have to keep turning the wheel back and forth to keep the vehicle traveling in a straight line to remain in your driving lane. It feels as if you were driving an old style tractor and gives one the impression the vehicle will go off of the road or strike another vehicle next to you. The higher the rate of speed the more one has to steer back and forth to keep the vehicle moving in a straight line. I have taken the vehicle back to jeep twice to report the issue for repair and both times they have indicated that there is nothing wrong with the vehicle. Thousands of other owners have made this complaint and chrysler jeep is replacing some of the drag bars or steering assist on some vehicles while other owners are getting their computer reset to correct a faulty factory setting which allegedly cause this problem. Is nhtsa going to get off of its ass and officially do something about this or do we have to start a class action to see results? Jeep knows its a problem. They know they are liable. I am an attorney who currently represents an 18 year old boy who totaled an exact same vehicle as mine when his steering locked up and he crashed head on into a telephone pole. Now jeep is sending their engineer to inspect the vehicle. How many people have to die or be injured before you act?
CategoryPower Train, Service Brakes
DateJun 07, 2019
StateTX
Description
This was found during a tire replacement. The left rear brake was coated with "oil" that I was told came from the rear transmission seal next to the wheel leaking. The vehicle was, at times, hard to stop. I was forced to "slam" on the brakes to get vehicle to stop. The anti-lock brake feature seemed to stop working and I would skid to a stop. There was no consistency in the occurrence of this symptom. The dealer told us that they were replacing the rear axle assembly to fix the problem.
CategorySteering
DateJun 07, 2019
StateOH
Description
Vehicle is extremely hard to control. Wanders all over the road and has to constantly be over corrected. Shakes violently after going over small bumps at highway speeds. Wont stop shaking until you slow down to less than 50 mph. I have had it in to the dealership 4 times and they just keep sticking a new steering stabilizer on it which obviously does not fix the issue
CategoryWheels
DateJun 07, 2019
StateID
Description
Wheels have a groove behind the spokes that accumulate water and dirt that settles to the bottom while parked and affects tire balance, causing dangerous shaking while driving. It is especially problematic on wet winter roads where they fill with water during while driving that pools in the bottom and freezes overnight. In less that 10,000 miles I have had this problem three times with water/ice and twice with mud.
CategoryPower Train, Steering, Vehicle Speed Control
DateJun 04, 2019
StateNY
Description
Just bought a 2018 wrangler jl leftover/ brand new off the lot. I immediately noticed that the steering is very loose and difficult to control. This is especially true in wind or if driving 55 miles per hour or more. My husband refuses to drive the car because he feels unsafe doing so. I get very nervous as well. I'm constantly having to adjust the wheel to stay on the road. The second issue is that sometimes when I set the cruise control it will just keep going past my designated speed I chose unless I turn it off. Lastly my car seems to not shift gears down. It throttles and revs. When I took it to be looked at I was told it's no big deal. Well it is! Even my local mechanic said he feels that it's not switching properly between gears. I've waited 22 years to buy my first wrangler and I paid 000 for it. It should not do any of this! It's brand new. It's also a safety hazard. I could get into a major accident! I need help with these things please. Stand behind your product. This is my first wrangler but my 4th jeep. I also talked my mom and brother into buying new jeeps the same week I did last month! My contact is [xxx]. [xxx]. I'd like call back so someone can help me. Thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt
CategorySteering
DateJun 04, 2019
StateCA
Description
We own a 2018 jeep wrangler unlimited (4-door) rubicon, original owner, currently has 2625 miles on it. The vehicle wanders on all road surfaces. The steering is very loose and it is difficult to keep in in the lanes while in motion. This excessive play in the steering makes for a very uncomfortable to drive as you are constantly correcting the direction of the vehicle to keep it from going off the roadway or into another vehicle. This steering issue is very dangerous. I have taken it back to the dealer for repair and they have found nothing.
CategoryElectrical System, Steering
DateJun 03, 2019
StateCO
Description
Electronic sway bar disconnect is affected by water and becomes inoperable. Now the vehicle is unsafe to drive since this motor affects the front sway bar and vehicle stability and is not being covered under warranty do to water damage. This motor is visible from under the vehicle and in a location that is exposed to the elements.
CategoryElectrical System, Electronic Stability Control
DateMay 31, 2019
StateTN
Description
Driving down road yesterday with no rain, completely dry and 89 degrees, all the sudden my jeep makes a dinging noise and the service electronic stability control light comes on. I called dealership they said if it came back on or didn't go off to schedule an apt. I ask if safe to drive, response was I guess not sure, should not hurt anything. This same dealership had to enter a code into my computer last week because my jeep was automatic, but when you got in it, it says depress clutch and turn key, for straight drive. Also the center console lights some time would work and sometime not, after the update that stopped. Not sure what to do about the esc light, it did go off.
CategoryStructure:body
DateMay 31, 2019
StateCA
Description
Tl* the contact owns a 2018 jeep wrangler. Upon researching the nhtsa. Gov website, the contact noticed nhtsa action number: dp18004. The contact stated that the frame weld had porosity spots and discoloration and was experiencing the same failures listed in the action number. The contact called premier chrysler dodge jeep ram of buena park (located at 7301 artesia blvd, buena park, ca 90621) and notified them of the failure. The manufacturer was not notified. The failure mileage was 20,000.
CategoryVisibility:windshield
DateMay 29, 2019
StateIL
Description
Tl* the contact owns a 2018 jeep wrangler. The contact noticed that the front windshield was cracked on both the driver and passenger sides. The vehicle was taken to larry roesch chrysler jeep dodge ram (200 w grand ave, elmhurst, il 60126, (630) 333-9121) where it was determined that the windshield needed to be repaired. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 30,000.
CategorySteering
DateMay 27, 2019
StateMD
Description
Steering wanders terribly since the day I brought it home. Been back to dealer 2x and contacted fca 2x. Dealer recommended adding dual steering stabilizer so I did- no difference. I have changed the drag link - no difference. You simply cannot stay in your lane with this vehicle.
CategorySteering
DateMay 26, 2019
StateMO
Description
The vehicle will unexpectedly pull to the left while driving at highway speeds. This occurs after a few minutes of highway driving and will worsen the longer the vehicle is driven. I have demonstrated this to multiple dealership service advisers and all attempts to fix the issue have not worked. The last attempt a fix by a different dealership I was told chrysler does not have a fix for this at this time. I believe this has the potential to cause an accident especially in poor road conditions.
CategoryPower Train
DateMay 25, 2019
StateOK
Description
Loosing communication with body control module code u0141 . Started happening at 4300 miles. Drive around 25 miles at 70 to 75 and all gauges flash and cycle. Transmission goes into limp mode. And if you shut it off it won't start or crank over until it cools off. Took in to dealer for wty repair, they replaced the fuse box , but that didn't fix it. They tried again and give up on it. Said light bar and winch voided the wty. Which both connect at battery and winch has never been used and light bar very seldom. It has 8300 miles on it now it may go 2 months and be fine or it may do it 3 times in one day. Last time in shop was 2/27/19 they had it for 10 days that's when they decided it was accessories and no wty. It went almost 2000 miles not acting up until today 5/25/19.
CategorySteering
DateMay 25, 2019
StateFL
Description
The 2018 jeep wrangler unlimited jl has an issue with "loose steering" or " over correcting". When trying to keep the jeep in a straight line it tends to "drift". Causing the driver to constantly move the steering wheel. It is worse in areas with hills or roads with many turns. Driving down the highway in speeds in excess of 40 mph poses an issue when going around a curve. If the driver turns the wheel even the slightest bit too close you can end up in a wall.
CategorySteering
DateMay 22, 2019
StateAZ
Description
The jeep wanders all of the road and is impossible to keep it going in a straight line. Highway speeds are when its the worst. You wear yourself out trying to constantly correct the steering. Very uneasy feeling. Towing a small trailer is an even more difficult feat, and feels like a crash is just around the corner.
CategorySteering
DateMay 21, 2019
StateMI
Description
Death wobble, around 70mph a bump can cause violent shaking of the steering wheel. Only stops when you slow down to 40mph or less, making it very dangerous when you are on the highway.
CategoryElectrical System
DateMay 17, 2019
StateMI
Description
Random times vehicle won't start,everything turns on but engine won't turn over. Will eventually start after sometime. Happens after driving vehicle and parking it. Have read online that this is happening to others. So far has happened 4 times in about a month.
CategorySteering, Suspension
DateMay 17, 2019
StateIL
Description
While traveling on the freeway at speeds from 65-75 my jeep will start to 'death wobble' when you hit a bump or uneven spot on the road requiring me to decelerate or come to a complete stop. My vehicle has been back to the dealer 5 times since my purchase in nov of 2018. Five different things have been replaced and one of the dampeners has been replaced twice now. It's been at the dealer for 3 weeks straight now. Chrysler says that there is nothing that they can do at this time and referred me back to the dealer, the dealer suggested I get an attorney specializing in the lemon law. I have done so and also will be talking to the federal trade commission. So far I have lost a days work and five 30 mile trips to and from the dealership only to find out that the problem still persists. It's very dangerous to drive. The dealership said that the new ones will sometimes have a little 'wiggle' to them at times and I informed him that if I had know this I would not have bought it had I know this. I am very upset with chrysler at the moment . I have never had a problem out of my 2015 jeep wrangler sahara unlimited or my 2009 jeep ali wry. I am very disappointed in jeep.
CategoryElectronic Stability Control, Steering
DateMay 15, 2019
StateCA
Description
Steering wheel got locked in place going at high speeds on freeway. Has happened about 3 times now. First time this happened vehicle was going about 65 mph on a curve. Also, has excessive swerving when vehicle is on highway.
CategorySteering
DateMay 13, 2019
StateMI
Description
Loose steering play in wheel always correcting to stay on road
CategorySteering
DateMay 13, 2019
StateTX
Description
Steering wheel problems. Car had less than 200 miles is hard to stay in straight line. Too much and excessive steering. Dangerous to drive.
CategorySteering, Suspension
DateMay 12, 2019
StatePA
Description
Violent steering wheel shaking and front end steering shaking when driving over road imperfections over 45 mph. Loose and wandering steering resulting in multiple steering corrections to remain straight in line on a flat straight and leveled surface. Wrangler was in dealership, not fixed, they seemed like they didn't want to deal with the issue and they are aware of this issue on other new jeeps. This issue has been ongoing since I bought the jeep.
CategorySteering
DateMay 11, 2019
StateFL
Description
At 60-65 mph on two lane road I have to put constant input into the steering to keep the car tracking in the lane. The play in the steering is excessive. I have had the vehicle in service 3 times but it has not been repaired. I was informed on my last service spot. That they were aware of a problem but had no solution at this time.
CategorySteering
DateMay 10, 2019
StateMI
Description
Tl* the contact owns a 2018 jeep wrangler. The contact stated that the steering wheel had been loose and unresponsive. The dealer charlie's dodge chrysler jeep ram (725 illinois ave maumee, oh 43537, (419) 893-0241) indicated that the safety problem was a known issue from the manufacturer but that a permanent remedy had not been determined. The dealer replaced the steering damper however, the failure recurred and the second repair was to replace the steering gear box, they updated the trac bar and realigned the vehicle but the unstable steering condition continued. A district mgr. And the service center mgr. Test drove the vehicle, provided no technical guidance as the discretion was from the manufacturer to determine a remedy. The vehicle was not repaired yet. The manufacturer was notified of the failure, had issued a recall campaign for nhtsa campaign number: 18v343000 (steering) however the contact was uncertain if the failure was related to the recall because it was excluded by the manufacturer. The approximate failure mileage 245.
CategoryElectrical System
DateMay 09, 2019
StateCA
Description
Vehicle won't start. Issue started on 5/6/2019 when I get to my work park the car and at the time to go home car didn't start. Vehicle was completely stopped with transmission in p, doors closed, pushed the brake pedal and the start button and not start. All dashboard lights are on I'm able to turn the lights on, fog lights and stereo. I have replaced the battery of the key to eliminate that variable it didn't work. Tried to start it with the nose of the key at the start button, not work. I left the vehicle and drive away from it like 1-mile distance came back and the vehicle started. This issue keeps happening every single day, in the morning, after work, any time. And today 5/9/19 the check engine light turned on. Vehicle won't start randomly. Need a solution asap.

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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27 COMMENTS
  • Bart

    I have a jeep wangle JL Sahara, loaded, the backup camera’s line don’t show up sometimes? Has anyone had this problem!

  • Chris

    bought a 2018 JLU Rubicon (manual shift) the Radio infotainment system would constantly lock or the back up cam would stay on. I have the entire unit replaced 2 with 3000 miles on it. a few months ago, the think just quit on me on the road. conked out, wouldn’t start all sorts of warning lights. Had to tow it to the dealer. something about a wiring harness in the Control unit. Now my son has the thing at college. the Infotainment display went blank on Friday. On saturday it won’t start at all. What a piece of crap. 17000 miles. This is my third Jeep. ‘1978 CJ5, 1992 YJ and now the JLU. never had the littany of problems with the other two models

  • John

    2018 Jeep Wrangler JL Sport S been at dealership fixing 8 recalls on my jeep and its been at dealer for over 2 months. This is the second time at dealer for issues. Jeep dealer refuses to correct the steering wander issue because of the 2.5inch lift kit and blames the lift, but it had the issue before it was lifted. I need advise to see if my jeep is lemon or not. I am afraid to drive my brand new jeep with this scary steering wander issue that pulls me into other lanes and threating my/ other innocent life’s on the road.

  • stephen h

    Just bought a 2018 JL 8000 miles. Uconnect went bad after dealer worked on navigation. Rear window defrost not working either. Still in shop. The steering does feel loose but wind has always made these wranglers move around. We will see.

  • Kristi M

    My Jeep Wrangler has less than 20,000 miles and it has spent approximately 6 weeks in service repairing the rear arm rest (it would fly down unexpectantly), the rear seat would not lay down, now the air conditioning doesn’t work. I’m so disappointed I bought this vehicle.

  • Micah F

    I bought a 2018 Jeep Wrangler brand new in March of this year and it’s been in for intermittent infotainment issues 7 times and water leaks 3 times. I get the run around every time I take the truck in for repair. I have videos and photos of every issue and Chrysler will not take back the lemon they sold me for 53K. I have spend too much of my personal time at the dealership for repairs. I would not recommend Jeep to anyone.

  • Greg N

    Steering play. Dead spot of 1.5 to 2 inches.
    Wanders at highway speed.
    New steering box available that dealer will not install.
    This is a safety issue!

  • George L

    I have a steering wheel issue with my brand new jeep wrangler rubicon 2019. The car does not go straight on the highway and the official Jeep dealer says it is fine. The car is under warranty, no accidents. Are you guys accepting claims for this? If not, can you help me by recommending a local law firm on this matter?

  • William L

    After reading these, I do have a concern. Bought a 2018 Rubecon jl. Now have 3000 miles on it. The only problem at this time is after we tow it behind our motorhome, after shifting it back into 2 wheel drive from tow position it will not go forward or backward. Have to turn of and restart and then it will work. Wonder if these problems are just on a few or an overall problem.

  • Marquita

    I also have a Jeep Wrangler Sahara. I am terrified of. My Grand daughter was locked inside and I had the key…but the vehicle would not unlock ..Then I was driving and the steering froze and I could not steer it. The latest problem I drove to the park to walk an hour later I get in my Jeep and crank it and the starter hangs up..I finally get it to shut off ..I try it again and it hangs up again. I thought I was not going to get it to shut off…then I try once more and it will not even turn over. Take it to the Dealership…they keep it over a week..they tell me nothing is wrong. Fed up!

  • Michael L

    I have a 2018 Jeep Wrangler JL. Its crazy cause every once in a while when you go to make a turn its like the car doesnt want to turn. Its crazy almost like im losing power steering. Second time I have taken it to Jeep Customer Repairs and they saying it was a rod they made me replace and pay $350 for. now its worse then ever and feels like its dangerous to drive. i pay like $800 a month for this jeep. this is unbelievable i have to drive a 12 hour drive and im scared to drive my own 2018 jeep wrangler jl cause i think it can cause a huge accident

  • Dennis K

    Just purchased a new 2018 Jeep JL Unlimited Sport.
    Our issue started by intermittent right hand turns, felt like something was “grabbing” the front wheels, had turn give it a little pressure to release. Dealer had it several days, put a new steering shaft in, got it back morning of July 4th, went shopping, on way home did it again on a right turn. Today (5th) on way home from work began doing the same both right and left turns. Again it’s not every turn, never know when it’s going to happen.

  • J. C

    I have a base model wrangler sport that I have driven to Las Vegas and back twice from New York. No problems as described above at all. Is it an orange?

  • Bill W

    Bought a 2019 Wrangler Sport with manual transmission. Between 30 and 45 mph on a flat road, the vehicle jerks and bucks enough to sometimes clank the transmission and rear end. Dealer says there may be a software update” someday,” after first trying to blame it on my shift points. I have owned ten vehicles in my life, 8 of which were manuals. I know how to shift! This is the worst-running vehicle I have EVER owned. My decrepit, old, 221K mile TJ with a 2.5 liter ran down the road MUCH more smoothly than this over-engineered joke. Dealer has completely washed their hands of the matter.

  • Ed A

    I’m 66 yrs old and bought an 2018 JLU Rubicon loved it 52K with the bells and whistles
    till I drove it to west tx. the wind with the roadwalking was not good at all. Bought in in april
    traded it the day after thanksgiving for a tahoe. Never been so scared of a vehicle in my life
    2.5″ lift with 35″ tires after market stabilizer and still terrible to handle. Nothing changes it
    really loved it in town zipping around, easy to get into parking spots. But hated the way it handled
    over 50 mph.

  • Mark H

    I test drove a 2019 Sahara. Ridiculous to control on the highway, constantly adjusting to stay in the lane. Beyond that the overall build quality is junky. Why does the role bar to extend to the rear? What happened to the role bar, its pieces together welded steel now. Lots of gaps in body pieces. What a piece of junk this thing has turned into. Built like a Fiat.

  • Andy A

    I was traveling at 40 mph on a highway and the rear wheels decide to lock up without notice. The car slide to a stop and while sliding it almost swerved into another car. I’m completely shook by this, The car asked me to shift into park in the middle of the highway, i turn it off and on the try to drive it and the rear has a loud thumping and grinding noise, I drove it maybe another 100 ft before I called for help, we limped it home and am having it towed to the dealership tomorrow.

  • Ana

    We bought our 2018 Sahara in August of last year and this past weekend it started not turning on after we ran errands. Lights on dash come on, radio works everything looks good but it does not turnover at all. It will not start. So here we sit it is the second time in 4 days now that this has happened. It feels like a computer issue because the Jeep is new not even 3,000 miles on it m. WTH

  • Ed B

    My rear defroster cable became
    I welded. My JL is a few months old. I was told by the dealer this is happining and the whole rear window is on back order for a deliver set for three mo this from
    Now.
    Now my radio went totally blank. I can not turn it on. I thought a 40,000 dollar Jeep would be worth it. Now I am ready to get rid of it.

  • Michael S

    Just bought a $40k Jeep and feel extremely upset. The radio turns off with an alarming, loud Pop whenever you have it on with an iPhone. Beyond being incredibly annoying to anyone who just wants to listen to tunes…this is a huge safety issue. It is a big distraction for every member of the family. It also forgets everyone’s iphone so that is a secondary annoyance. No solution coming said the dealer…for a year. So ha ha…you are stuck with it. No apology…just tough luck. I do not recommend a Jeep to anyone. Wish I had said no to family members who wanted one. Ugh.

  • Ramandeep C

    Bought a Jeep JL and having issues with loose steering wheel. Went to the dealer but they are not helping and said it’s normal.
    WTH is normal when i am feeling unsafe at the road. Do they want me to hit someone or hurt myself then it will be a issue?????
    I need some higher management in Jeep to help me in this……Or send me the contact info..

    I am in Winnipeg, Canada.

  • Bob H

    my 2018 jeep sahara automatic start hasn’t worked only have 300 miles.
    Already had in shop for second battery was bad when picked up from dealer
    service engine light is already on at 300 mile
    Good thing I leased vehicle

  • Kimberly B

    I purchased a 2018 Jeep Wrangler brand new and I’m having issues with it shifting, transmission not engaging.

  • Wendy M

    We bought a 2018 Jeep Sahara JKU in January with 3 miles on it, on 5 different occasions now we have driven to various locations and when turn the key off and then try to start it again it will not start. We have power to the radio and the dash but it just will not start. I bought a new jeep so that I would have a reliable car…..ya right.

  • Michelle S

    Bought a Jeep Wrangler 2018 JL. Death trap! Total garbage and Jeep is still selling these things! Do not purchase one of these. You are putting yourself and anyone else in the vehicle in danger. Just want our money back.

  • Jeff m

    Second Wrangler drives like complete garbage. One day I swear one of these JLs will wreck due to the steering issue. Mine is a death trap at anything over 60 MPH. Even at low speeds there are times where it is all over the road.

  • Dan P

    I leased my Jeep Wrangler JL in July and I too am experiencing “loose steering”, an inch or 2 of travel that does not start to move the tires. Called dealer to make an appointment, she laughed and asked “first Wrangler?” Follow the appointment I was told nothing was wrong, it’s just how they drive. That may well be true but it doesn’t mean there isn’t a serious problem.

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