2018 Jeep Compass Problems and Top Complaints – Is Your Car A Lemon?

Electrical system, lighting, engine and powertrain issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

Many reports portray Jeep’s compact offering, the Compass, as inefficient and underpowered. Nothing about the warmed-over SUV – including its reliability record – is encouraging. Since its introduction in 2007, the vehicle has been plagued by issues, and things remain the same for the current model year. According to the National Traffic Highway Safety Administration (NHTSA) website, the main problem areas for the 2018 Jeep Compass are the electrical system/exterior lighting, engine and powertrain.

Click on other model year to view more problems:  2019   2020   2021   2022

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NHTSA Complaints for the 2018 Jeep Compass

Complaint CategoryNumber of Complaints
Engine
333
Electrical System
190
Unknown Or Other
112
Power Train
105
Service Brakes
45
Fuel/propulsion System
43
Vehicle Speed Control
26
Electronic Stability Control
23
Steering
23
Exterior Lighting
17

Problems with the Electrical System/Exterior Lighting

These days, most vehicle dashboards contain a myriad of gauges and displays. Take, for example, the Jeep Compass with its supposedly high-tech Multiview Driver Information Display and Uconnect touchscreen infotainment system. Both gadgets sound good on paper but fail all too often in real life.

Let’s start with the ultra-bright driver information display that refuses to dim, no matter which setting the driver adjusts it to.

On the NHTSA website, one owner complains of the instrument cluster, “Instrument cluster is very bright at night, affecting the ability to see the roadway. Instrument cluster does not dim when attempting to adjust brightness.”

Obviously, the wayward cluster is a safety issue, yet Jeep has not issued a recall to address the problem.

Next up there’s the abysmal Uconnect infotainment display. The unit houses the rearview camera, which, like the aforementioned instrument cluster, is abnormally bright.

“Problem relates to 2018 Jeep Compass Latitude. When vehicle is placed in reverse, the 8.4” Uconnect screen shows the backup camera at full brightness. This is blinding and makes it impossible to see when backing up. This is going to cause an accident,” states an owner.

The blazingly intense backup camera isn’t the Uconnect display’s only problem; the unit is also known to freeze up and crash without warning. So far, Jeep has not made public a remedy for any of these issues.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Electrical and Exterior Lighting Problems:

I bought my Jeep Compass 2018 in April of 2018. When i was finally able to drive it at night i realized the touch screen and instrument panel did not dim when the headlights came on as it says that it will do. It makes it very difficult to drive at night with how bright the displays are

Multiple issues with car display, and dimmer capabilities. Navigation screen and backup camera blindingly bright when dark out, creating safety hazard. Had instrument panel cluster software update recall work completed but issue not resolved with recall work. Problem persists when vehicle is in motion and stationary

Dimmer for dash lights / gauges does nothing. All interior gauges, controls, dials, etc. Stuck on full brightness. Very dangerous – makes it hard to operate vehicle at night with glaring gauges.
I had my vehicle diagnosed due to interior lights do not dim at night leaving the Jeep very bright and dangerous. I have called Jeep and they refuse to fix the issue or give me a solution on what to do! They still refuse at of today

Problems with the Engine and Excessive Oil Burn

Most brand-new vehicles don’t stall in the middle of an intersection. But, then again, the Jeep Compass isn’t like other new vehicles. The SUV is well-known for an engine that dies without warning, often at the most inopportune times.

On the NHTSA website, one owner writes, “Car has shut off three times while driving. Simply shuts down in the middle of a highway or side street.”

“Front display panel flashes off and screen goes completely black then service light comes on and engine stalls,” complains another driver.

There is a potential cause for these concerns, and a corresponding recall (18V524000). According to Jeep, the problem may be the voltage regulator; a part of the car’s computer used to control alternator output. Dealers will repair the problem free of charge.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Engine and Oil Burn Problems:

The 2018 Jeep Compass stalled and shut down while driving with 335 miles on the odometer
Car has shut off 3 times while driving in last week. Simply shuts down in middle of a highway or side street

At around 5000 miles my Jeep was almost completely out of oil. I brought this to the dealers attention at the first oil change. Brought the Jeep back after 2000 miles and again it was low (about 2 quarts). The service tech admitted it was burning oil but will not remedy the situation because it is within spec for Chrysler ( burning 1 quart every 1000 miles).

On March 30 2018, vehicle had 6000 miles and would not start. Extreme amount of steam was coming out of the exhaust. Car was towed to dealership. Internal engine issue (not clearly identified) caused the engine to internally explode leaving metal fragments all over the inside of the engine. The entire engine needs to be replaced. In addition the vehicle was missing a bolt in a bar in the undercarriage of the vehicle, which has been on order for several weeks. The undercarriage bar was an issue known previously.

Problems with the Transmission

Jeep and reliable transmissions have always been a contradiction. The 2018 Compass carries on a long-lasting tradition of subpar gearboxes with two new automatics: a 6-speed and a 9-speed. Both units are known for all kinds of problems from jerking to falling into “limp mode”.

One owner complains to the NHTSA, “Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into your seat.”

“The contact owns a 2018 Jeep Compass. While attempting to accelerate, the vehicle failed to move. The contact depressed the accelerator pedal and the “gear shift” message displayed. Shortly after, the vehicle violently jolted forward and then dropped,” states another account on the NHTSA website.

“We purchased our 2018 Jeep Compass in December 2017 and have been in and out of the shop FOUR TIMES! Matter of fact my car is sitting at the shop right now. 15 minutes down the road the car goes into limp mode and won’t drive over 30 mph. The engine and transmission light come on and no one seems to understand the problem. Jeep and the dealership have been NO help!!! Please save your time and money and no NOT get the Compass,” writes an owner on Edmunds.com.

So far, no recalls or public campaigns have been issued to address the transmission concerns.

Here are some actual complaints logged with the NHTSA about the 2018 Jeep Compass Transmission Problems:

Upon starting vehicle and shifting into drive, vehicle has started rolling in reverse on the incline even though the transmission is in drive. Upon inspection of the shift indicator, the “d” drive position indicator has been flashing and transmission is not engaged, and the vehicle is freewheeling . Per dealer, computer shows no indication of the problem or code information about it. Returned from dealer service on 09-01-2018 at approximately 10:30 hours. This has happened on at least three (3) occasions.

It makes a humming noise and it sounds like when you are slowing down it’s almost like it’s shifting down. Been doing since i picked it up from the dealer on 01/19/2018. I have had it at the dealership they say the noise is normal . I disagree. I have had a symbol twice come up that looks like this (a)! . My main concern is that humming noise and where is it coming from should i be concerned with the transmission? It happens around 25 and higher speed.

Engine shut off without warning while driving on interstate highway. Received messages service transmission and service engine. Coasted to stop on shoulder of road. Car would not restart for about 10 minutes. Checked codes afterwards; shows P0339 crankshaft position sensor a circuit intermittent and P0335 crankshaft position sensor a circuit. This presents a serious safety issue when car engine stops without warning.

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Complaint Data

CategoryElectrical System, Engine, Vehicle Speed Control
DateDec 04, 2022
StateOH
Description
I will be driving and suddenly the car stops. The parking break comes on and the car won't start. Takes awhile to get it restarted. It seems dangerous and as I've googled seems like a problem all across the board not just me.
CategoryElectrical System, Engine, Steering
DateDec 04, 2022
StateVA
Description
Since taking over ownership in 2020 of a 2018 suv that currently has only 61,000 miles I've had electrical issues with the auto start/stop warning light coming on/off intermittently. I was told by that make and model dealership that that happens for several reasons and was of no large concern. I've had the 1 electrical recall 'reprogrammed', but then my car wouldn't start on thanksgiving. Replaced the main battery then took it back to dealership, 0 later was told the steering gear rack needs replacing. I've heard a clunking sound in the steering for about 2-3 weeks. How with so few miles is that possible? After replacing battery they also said all old codes should've cleared from system and hadn't so they cleared them. I've also noted multiple times that the coolant seems to run on the low side periodically. I've already had warranty replace the washer fluid resevoir next to a hot engine component in 2021. The engine does not appear to cool as it should to me and the placement of hoses and electrical is so tight together this has me wondering if it affects the electronic controls to everything. Had I not noticed the steering issue myself, no error or warning messages have displayed on the vehicle. It will not properly calibrate test itself and it is 00 for this steering part and my warranties have all expired after only 2 years. Multiple electrical components seem to be reported issues as well as steering and engine issues for this year and model. I'm ready to trade it in! I feel the maker needs to re-evaluate this model and make several changes to ensure a safe and reliable vehicle as I do not feel safe to even drive it now even after dealer said I could for now. Problem will worsen, and I have a bad taste in my mouth of this maker now anyhow. I loved my car, now I'm left clueless as to what would be safe and reliable. Service reports and receipts can be uploaded if needed to verify the dealerships notes and services performed.
CategoryElectrical System, Engine
DateNov 30, 2022
StateCA
Description
While driving, car began to overheat. I have recently completed an oil change where all my fluids are topped off to ensure proper functionality. Upon inspection, the coolant is completely empty and the car continues to use up coolant as it is used. Car becomes overheated within minutes of driving. When turning on the car occasionally, the dashboard flashes and does not work.
CategoryElectrical System
DateNov 17, 2022
StateSC
Description
Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.
CategoryElectrical System, Engine
DateNov 16, 2022
StateCA
Description
I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn't realize it was off until I couldn't move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn't start. The dashboard message said “place the car on parking, press the break and push the button to turn on the car”. I attempted several times to place the car in parking but it wouldn't recognize the shift. Finally after several harsh attempts of going from drive to parking on the shift, the lights went off and the car recognized being on parking. I was able to turn the car back on and drove it to the dealer. This is the second time that the car shuts off, the first time I wasn't driving it though. It stopped working while warming up with the auto start feature and parked. It was asking for the same “to place the car on parking” but the car was already on parking. Eventually we unplugged the battery and plugged it back on and after 20ish minutes the car turned on again. No code was detected by their computer scanner. Mechanic claimed I may just need oil. No diagnosis as of today.
CategoryElectrical System, Engine, Unknown Or Other
DateNov 13, 2022
StateKS
Description
My car will flash a "coolant temperature too high" message, vehicle shuts itself down. There is no way it's too hot and it is really unsafe for my car to just shut down.
CategoryElectrical System, Service Brakes, Suspension
DateNov 11, 2022
StateMA
Description
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, jeep said it was a battery problem. 3. The vehicle has been inspected by jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
CategoryElectrical System, Service Brakes
DateNov 10, 2022
StateNY
Description
About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12. 0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14. 2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.
CategoryElectrical System, Service Brakes, Vehicle Speed Control
DateNov 10, 2022
StateNY
Description
My car lost acceleration on nj garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or who to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn't shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn't give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I've driven x amount of miles and now I have to change the oil. Such a safety hazard.
CategorySuspension
DateNov 10, 2022
StateNY
Description
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn't care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.
CategoryEngine, Power Train
DateNov 09, 2022
StateMS
Description
The contact owns a 2018 jeep compass. The contact stated that after starting the vehicle, while driving at various speeds, the transmission temperature warning light was illuminated. The contact also stated that when the gear shifter was shifted into reverse(r) or drive(d), the vehicle was jerking. The vehicle was taken to a local dealer on three different occasions; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
CategoryExterior Lighting
DateNov 08, 2022
StateVA
Description
Recently purchased this 2018 jeep compass. Screen display brightness is blinding at night. Asked dealer about nhtsa safety recall t70/nhtsa 17v-740. Dealer said recall had been performed and only option was to replace instrument cluster at over 00 parts & labor. This is not acceptable for an issue clearly described in the nhtsa recall. There needs to be a reflash or software or sensor update. I cannot confirm what actions were actually taken by the dealer. Contacted fca corporate and was told nothing further can be done. The cockpit central display is blindingly bright at night and is a safety hazard to driver and other motorists. It cannot be adjusted. The dealer was able to reproduce the issue but says recall performed and nothing further can be done. There were no warnings or messages with this issue as it is a defect or malfunction in components. If this cannot be resolved, I will simply trade the vehicle in as this should be the manufacturer's responsibility to correct this very unsafe situation. Thank you.
CategoryElectrical System, Power Train, Unknown Or Other
DateNov 04, 2022
StateTX
Description
My 2018 jeep compass, limited stalls out as I am driving. The headlights have never worked and when they do work they are intermittent.
CategoryFuel/propulsion System, Vehicle Speed Control
DateNov 02, 2022
StatePA
Description
Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason. Checked the battery:fine. Checked the oil: was low, told to return soon for oil. This incident was repeated the next day. She stopped driving it, dropped it off at the same shop. The shop inspected throughly, found to have no oil in the engine. Have been advised to add oil to this car every 1000-1500 miles to keep it safe.
CategoryElectrical System, Exterior Lighting, Lane Departure: Blind Spot Detection
DateNov 01, 2022
StateTX
Description
My jeep has had intermittently headlight issues, along w/ blind spot not working on driver side, + start/stop doesn't work. I've had the headlights replaced, didn't work. Been told that because issue isn't happening when in dealers care, then they can't fix for other issues. 
this didn't start happening until uconnect bricked my radio system with an update and I had to get it repaired (took two months) — I firmly believe it's a electrical issue that stems from that but nobody (jeep) is listening.
CategoryElectrical System, Engine
DateOct 31, 2022
StateSC
Description
Car is stopping while driving at highway speed (second time in a little over a month). Car was taken to spartanburg dodge after first incident. They claimed it was due to unknown factor and then claimed it was low on oil, which was not true as there was no warning or low oil warning. This car belongs to my daughter and the dealerships think that women are not knowledgeable enough to know of the oil situation. On public forums, there are many sites telling of exact problem and the dealerships will not take responsibility for the situation.
CategoryElectrical System, Unknown Or Other, Visibility/wiper
DateOct 31, 2022
StateMO
Description
The jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.
CategoryElectrical System
DateOct 28, 2022
StateMD
Description
The contact owns a 2018 jeep compass. The contact stated he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he replaced the battery and alternator himself. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v524000 (electrical system) however, the vin was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.
CategoryElectrical System, Engine, Power Train
DateOct 25, 2022
StateTX
Description
Stalled in the middle of traffic and would not switch out of gears almost was rear ended. Acceleration delayed and jerks when accelerating going up hill. Check engine light comes on if idling too long. Constant need for oil changes and burning smell of oil leak. Smoke coming from hood due to oil leak. Misfires and if idle temperature of coolant and transmission increases.
CategoryElectrical System, Engine, Power Train
DateOct 23, 2022
StateIL
Description
The vehicle would not go into gears engine stalled in the middle of road. The engine cut off after it slowed and wouldn't go down. Consumes a lot of oil struts tips when turning and bounce when going uphills picked up speed on its on when the highway without pressing on gas pedal
CategoryPower Train
DateOct 21, 2022
StateCA
Description
Vehicle shut off/stalled while driving and check engine light came on. Lost control of steering, start/stop function etc. Warning lights came on for transmission and to service 4 wheel drive as well as tart top function failure. Could start car back up right away. Car is 2018 and less than 46k miles.
CategoryExterior Lighting
DateOct 18, 2022
StateVA
Description
Failure of headlights turning on puts fellow drivers in danger. The lights work but turn on and off at random times. I do have the fog lights that work but I still need my headlights to work especially in the dark and rain.
CategoryElectrical System
DateOct 12, 2022
StateMI
Description
I have not had an incident related to this report. The 8. 4" uconnect screen in my compass is beginning to delaminate. At this time, about 20% of the screen is affected and has been getting worse over the summer. I have been aware of this problem for almost 1 year, meaning it must have started last summer. The vehicle is available for inspection upon request. I'm submitting this request because a handful of the safety features of my vehicle are controlled through this screen (forward collision, lane departure, blind spot, parking sensors) and severe delamination may render these settings unreachable. This has not happened to me, but other owners have reported "ghost touches" as the sensors begin to fail. This is an issue because the settings can be changed or turned off without the driver's knowledge, resulting in an unsafe driving condition. My local dealership has confirmed through visual inspection that the screen is delaminating. They were not interested in diagnosing the problem without payment. The manufacturer was not willing to work with me outside of the warranty period, and has documented my case.
CategoryEngine, Fuel/propulsion System
DateOct 12, 2022
StatePA
Description
My car uses too much oil and my car keeps shutting off after 3000 miles when I should be getting 5-6000 to an oil change. My engine literally ran out of oil in about 6 weeks and my mechanics stated that it must be a recall issue. I feel like this is a threat to engine safety.
CategoryElectrical System
DateOct 11, 2022
StateMI
Description
The uconnect system on my 2018 jeep compass (19,995 miles) is failing/malfunctioning and the stop/start technology has stopped working. Yes, it is available for inspection. After replacing the main battery, my uconnect system stopped functioning properly. It no longer receives a gps signal rendering the navigation system useless along with the stolen vehicle assistance. Separate from that issue, the screen on my uconnect system is delaminating, which is a bubble that's formed underneath the outer layer. The delamination extends the entire width of the screen on top and covers the area where the time is displayed. This is causing the system to continually flash "do you want to adjust your clock settings?" and makes a beeping sound every time it flashes. Just like when someone presses on the touch screen. Nothing stops it and it's very distracting. Uconnect is the "brains" of the car and controls not only the time, but also navigation, phone, electronic power (heat) to seats & steering wheel, climate, backup camera, and sos. The screen will continue to delaminate more and cause more system malfunctions and even greater distractions. I have not taken my car to a dealership to get an "official" diagnosis. However, after searching online, I've found that numerous other chrysler, jeep, dodge & fiat owners are having the same issues with satellite failure after new battery install and delaminating uconnect screens causing distracting screen notifications. The only warning light displayed is for the start/stop malfunction.
CategoryEngine
DateOct 11, 2022
StateTX
Description
My car has been shutting off, at low speeds and high speeds the auto on/off will go on even after I turn it off
CategoryEngine
DateOct 10, 2022
StateMI
Description
Jeep stalls while driving. Brake pedal becomes stiff and car will not start. Happens in the middle of the highway sometimes. It also will do this when I come to a complete stop. I have caused traffic interference and almost caused an accident. Sometimes I am able to get it started again after 10-15 minutes, sometimes I need to call a tow truck. The dealership said that it was the batteries in my key fab so they replaced them and it continued to happen. When researching online, I see that a lot of people have this issue and chrysler has not responded to anyone.
CategoryElectrical System:12v/24v/48v Battery
DateOct 06, 2022
State00
Description
The contact owns a 2018 jeep compass. The contact stated while stopped at a stop light, the vehicle turned off and the start/stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
CategoryParking Brake
DateOct 05, 2022
StateTX
Description
The contact owns a 2018 jeep compass. The contact stated while driving 70 mph, the parking brake independently activated. The contact stated no warning light was illuminated. The contact stated that she turned off the vehicle and deactivated the parking brake to continue driving to her destination. The contact's daughter also experienced the failure three times while driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 139,000.
CategorySteering, Unknown Or Other
DateOct 04, 2022
StateMD
Description
I was sitting at a stop light when the start/stop system fault warning indicator light came on. My vehicle cut off unbeknownst to me. Was unable to drive once the light changed. I had to activate my hazard lights so I could try to restart my vehicle. During the first try the vehicle did not restart it just stalled, however, it restarted during the second try. The start/stop system warning indicator light did not cut off and the light stayed illuminated. At . This was very scary and unsafe because I was at a traffic light at the bottom of an hill and it was raining which could been a high risk for an accident. I immediately called the dealership and scheduled an appointment for service.
CategoryUnknown Or Other
DateSep 27, 2022
StateSC
Description
The uconnect screen has started delaminating. This issue causes the radio to jump from screen to screen and station to station. The delaminating also causes the radio to override any operator selections.
CategoryBack Over Prevention: Rearview System Braking, Electrical System
DateSep 26, 2022
StateCA
Description
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in july 2022. When attempting to take it to the dealership in roseville, ca, the service personnel told me I would have to replace the entire screen, and it would cost roughly

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,500. This was without him even having a technician looking at the vehicle.
CategoryUnknown Or Other
DateSep 26, 2022
StateNJ
Description
The vehicle's touchscreen display has begun delaminating, causing “phantom touches” where the screen starts behaving erratically, as if someone were frantically touching multiple controls. This includes launching and closing apps, changing music, activating the phone and calling people, disabling/changing navigation, and more. There is no way to stop this once it starts, leaving the screen erratically changing and becoming extremely distracting while driving. This has nearly lead to several accidents on the road. This has happened several times since august of this year, growing progressively worse and more distracting over time. The system becomes effectively unusable and the degree of distraction when it occurs while on the road has only been increasing. This is a widely known issue with the uconnect 8. 4 model screens installed in jeep, dodge and other fac marque vehicles. Fac refuses to do anything about it, as it tends to happen after the vehicles are past their standard warranty. I have attempted to communicate with them, however they refuse to help in any way and essentially have told me I'm on my own, much as they have with the thousands of others who have reported this issue with their uconnect 8. 4 systems. The issue is rooted in the adhesive used to hold the digitizer to the display, which begins to melt and seep down into the mounting brackets, separating the digitizer from the screen and forming what looks like air bubbles. Fac knows this, yet refuses to accept any responsibility.
CategoryElectrical System
DateSep 24, 2022
StateMI
Description
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
CategoryElectrical System, Engine, Vehicle Speed Control
DateSep 23, 2022
StateMI
Description
While driving approximately 50 mph with the cruise control on, the engine light came on and said "service engine", the engine shut off and shortly after restarted on it's own. When it restarted it did not allow me to reach the previous speed and would not allow me to restart the cruise control system. It did finally let me reach a decent speed. I parked the car and then later started the car, it appeared to be normal, the cruise control worked again. At home I was able to reset the service engine light. This was dangerous because if there was a vehicle close behind me there would have been an accident.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Power Train, Unknown Or Other
DateSep 22, 2022
StateFL
Description
The car is unable to be driven. Sudden shifting and broken down abs system
CategoryElectrical System, Engine, Power Train
DateSep 19, 2022
StateNY
Description
Outragious oil consumption, car shuts down or slows down significantly while driving, check engine light came on and now reads code p1dd2, ive only had this vehicle for 1. 5 yrs. And ive had to change oil about 8 times and carry extra oil with me in case it acts up or needs it. Now car wont go over 30 mph and spits and sputters. I just got an oil change done! Literally 2 days ago. Plus I just had to replace sway bar links and both front tires due to accessive wear. This vehicle doesnt even have 35,000 miles on it. There should be no reason to replace those things so soon. Please help!
CategoryFuel/propulsion System
DateSep 19, 2022
StateWI
Description
I have been told by my mechanics that there is an issue with my vehicle and its oil consumption. Due to the excessive oil burn, I have had to get my oil changes frequently and sooner than expected. My vehicle has suddenly turned off while driving and now has a warning that the "stop/start unavailable service stop/start system."
CategoryEngine
DateSep 16, 2022
StateMS
Description
The contact owns a 2018 jeep compass. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that the engine was consuming an excessive amount of oil. The contact arrived on the scene and added two quarts of oil to the engine. The vehicle was able to restart. The vehicle was then taken to the dealer, and the dealer performed an oil change; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The failure mileage was 61,938.
CategoryUnknown Or Other
DateSep 15, 2022
StateNC
Description
My u-connect navigation system on my 2018 jeep compass is delaminating and ghosting. Unfortunately my air conditioning was changing from air to heat on a day when the temperature outside was 95 degrees. This is definitely a safety issue. Trying to get the air conditioning back on, I took my eyes off the road to change and ran off the road.
CategoryExterior Lighting
DateSep 11, 2022
StatePA
Description
Vehicle has bi-xenon headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light,. Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (auto or on) dealer has been unable to replicate the issue on demand.
CategoryElectrical System, Unknown Or Other
DateSep 02, 2022
StateMI
Description
My jeep has been stalling on me my oil lamp came on twice the day before I didn't think anything of it because I needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after I shunt the car down and turned it back on now it's stuck on
CategoryElectrical System
DateSep 01, 2022
StateNC
Description
The contact owns a 2018 jeep compass. The contact stated while driving 60 mph, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ecm needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the nhtsa hotline. The failure mileage was approximately 85,000.
CategoryElectrical System, Engine, Vehicle Speed Control
DateAug 26, 2022
StateNE
Description
The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.
CategoryElectrical System, Unknown Or Other
DateAug 25, 2022
StateOH
Description
The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.
CategoryElectrical System
DateAug 25, 2022
StatePA
Description
The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.
CategoryUnknown Or Other
DateAug 24, 2022
StateTN
Description
I have a rear view camera that went out 4 times during the warranty period , there is now 50k on jeep compass 2018 and camera is out completely, I am wondering if others are having this problem and why isn't this on a recall, thanks
CategoryElectrical System, Unknown Or Other
DateAug 23, 2022
StateMA
Description
Back up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn't…… most of time it doesn't work. Sometimes it stays on when I'm driving forward as well. With the amount of complaints online about the 2018 jeep compass camera issues…. There should be a recall as it's a safety issue!
CategoryEngine
DateAug 18, 2022
StateIL
Description
Oil was changed last year and within 48 hours all leaked out, no issue found with oil filter such as torn gasket, double gasket, twisted gasket, etc. Refilled and installed new filter and randomly there would be oil spots. Next 2 oil changes we ran into the same issue with slow leaks, random leaks, etc. With no reason why. This last time, the technician stated that it has been seen frequently on jeep compass vehicles in their shop. In researching we found there is a known issue where the oil cooler sheet metal is too thin and it easily warps which prevents a solid seal on the oil filter causing leaks. When I called our local dealership the service manager agreed and said they have the new replacement part in stock and are frequently changing them due to this issue. I believe this should be a recall as there is a safety risk if it randomly decides to leak out all the oil while driving down the road, or randomly leak any amount of oil.
CategoryElectrical System
DateAug 17, 2022
StateAZ
Description
The screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. There is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. Ie radio stations changing, climate control changes, radio volume control. Its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. I did go to the dealership and they said I am out of the warranty time period for something like this. I have reported it to jeep copr and uconnect and both have said its not currently something they will fix. The bubble in the screen started in july of 2022 and keeps traveling from the top down.
CategoryEngine
DateAug 17, 2022
StateCA
Description
Vehicle seems to be consuming oil at a rapid pace. The vehicle does not leak oilt. I had to add over two quarts of oil on 8/16. This has happened between the last time I got the oil changed and the next scheduled oil change. The vehicle just suddenly stalled in traffic while driving with not warning. This has happened multiple times since we have owned it. No low oil notification alert. It is going in for service this evening. The dealer says there is not a recall on this vin yet I am reading about a recall for this same oil consumption issue that we are having.
CategorySuspension
DateAug 16, 2022
StateDE
Description
Tie rod snapped causing an accident.
CategoryElectrical System, Unknown Or Other
DateAug 13, 2022
StateGA
Description
Jeep compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.
CategoryElectrical System
DateAug 12, 2022
StateIN
Description
The contact owns a 2018 jeep compass limited. The contact stated that half of the center display touchscreen was delaminating. The contact stated that the failure had caused the touchscreen to randomly engage and disengage the radio and ac system. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional information was provided. The approximate failure mileage was 17,000.
CategoryElectrical System
DateAug 10, 2022
StateNH
Description
I own 2 2018 jeep compasses and we have the same problem in both vehicles where the start/stop function malfunctions. It will either not work at all, or it randomly will cause our vehicles to stall, this happens more when our oil is low. The vehicles have stalled on me several times while driving in a public road with traffic behind me and almost caused me to crash. One jeep has already been brought to a jeep dealer (that charged us almost 0 to check for defects) and they said everything was fine. They do not acknowledge the problem nor do they try to fix it.
CategoryEngine
DateAug 10, 2022
StateSC
Description
Engine is consuming oil at an alarming rate. Not time for an oil change and have already had to add oil twice. Low oil pressure light comes on. No known leaks, engine is clean, no oil under hood. Based on other complaints this needs to be investigated!
CategoryExterior Lighting, Service Brakes
DateAug 07, 2022
StateTX
Description
My head lights go out and will not come on while driving and the parking brakes turns on by itself
CategoryElectrical System, Engine, Fuel/propulsion System
DateAug 06, 2022
StateTX
Description
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle while driving, usually while turning. This will shut off the vehicle in the middle of roads.
CategoryElectrical System, Exterior Lighting
DateAug 06, 2022
StateCT
Description
I have a 2018 jeep compass with 22k miles. The touch screen panel is delaminating, it started in june at the top of the screen and has already moved almost halfway down the screen. It's causing “ghost touches”. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It's distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won't, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don't know if the lights are going to work when I have to drive at night. I can't see the roads in poorly lit areas, other cars can't see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the jeep has always had bugs, but nothing like the screen and headlights.
CategoryElectrical System, Unknown Or Other
DateAug 04, 2022
StateNY
Description
The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it's many blind spots in the vehicle and hard to see when going in reverse! Also the car's temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, gps navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: this is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.
CategoryAir Bags
DateJul 29, 2022
StateFL
Description
*quick synopsis: fca/stellantis falsely fixing airbag recall and not wanting to fix the issue* I am writing in hopes that I can help shed some light on an ongoing issue with a major automotive manufacturer that jeopardizes the safety of millions of american citizens. I am a current customer of stellantis automobile company better known as the former fiat chrysler automotive (fca). I experienced a common yet serious issue that is being hidden from many who are still in danger of a life threatening airbag failure. The company seems to have issue with falsifying shop notes on the recall t73: passenger air bag module recall. (I experienced this with a jeep) the databases in which the company uses stated that my recall had been “inspected” and crossed off as if completed. This was not done correctly. The recall specifically states for a replacement (documentation of proof available). I was passed around and no one could fix the problem due to the “status” being in the system. Multiple dealership shops could not fix the issue (even the place of purchase). I tried to go higher in the chain of command in the company but due to the size of this corporation, I spent weeks trying to find a resolution with no answer. (I finally had to alert the michigan attorney general's office of the incident) this finally got the attention that was needed to get their stellantis special investigation unit(which is their legal department per say) to respond but still took weeks of bouncing back and forth to get someone to change the system and order the part needed. During this time, I attempted to gain legal counsel on the issue but unfortunately money talks and mine was not enough to warrant any interest. After upwards of 3 months of red tape and passing of blame I finally received a replacement. My story may be an exception to the rule, but I would like to make this public as many drivers may not be aware that their vehicles are affected by this issue and are in danger.
CategoryExterior Lighting
DateJul 28, 2022
StateWI
Description
Headlights not working properly, sometimes one headlight turns and then the other. Sometimes neither turn on you have to keep messing with switch until you finally get it to work. So frustrating!
CategoryEngine, Power Train
DateJul 27, 2022
StateOH
Description
I was driving my 2018 jeep compass in february 2022 and had received no warning of critically low oil pressure, then my car shut itself off in an intersection and the parking brake automatically engaged, then the critically low oil warning came on. I got an oil change and they said it wasn't leaking oil. In mid-july the same issue occurred again, my car shut itself off while I was driving and engaged the parking break and I got a critically low oil warning. Had it towed to a shop and they told me I was down 4 quarts of oil even though I should not have needed another oil change for another 3,000 miles. Carfax states campain number w20, which addresses this issue but it does not appear to have ever been addressed. Had I been driving on the highway and my car turned off and engaged the parking brake automatically I could have been severely injured or killed, and put other drivers at risk. When my vehicle did shut off it was right in the middle of an intersection, which of course is also extremely dangerous as I could have been hit. The potential extensive damage to my engine from not having enough oil in my engine is also a factor I would like to mention. I am having the vehicle looked at today 7/27/22 at north olmsted chrystler jeep dodge ram to hopefully address the issue.
CategoryElectrical System, Steering
DateJul 26, 2022
StateNC
Description
This situation started back in april 2022. The steering wheel, abs, slip hill, and other electrical lights came on. April 30th I took my jeep compass into the dealership where they said the front right sensor was the cause. The part came-in/installed on may 13,2022. Two months later the same thing is happening. The abs, steering wheel, slip hill, check engine lights are all coming back on. I was driving when the jeep stalled out and I got it to a nearby gas station where it took roughly 5mins to get it started again! While driving the jeep home I noticed it started to smoke, so it has to be towed! The only appoint I can get is a month out! How am I to get around if I have to wait on service, jeep do something about this issue that has been happening to many of us that love our jeeps!
CategoryElectrical System, Engine, Unknown Or Other
DateJul 22, 2022
StateID
Description
After leaving the freeway, my vehicle completely shut itself down without warning while in traffic. (the "auto off" feature was off, so that my car wouldn't shut off at a light.) the dash completely turned off as well as the console. When I attempted to restart it, 4wd service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at it's hottest. Even though the entire drive up to this point showed the vehicle was running at it's normal temperature. After a minute or 2, the vehicle finally started, after blocking traffic the entire time. Now the temperature was showing normal but now the "auto off" was disabled was showing on the dashboard. I pulled into a gas station and the vehicle did the same thing again. I opened the hood to find that nothing seemed out of the ordinary and no odd smells. The coolant wasn't bubbling out or going into the overflow. I again had difficulties trying to start the vehicle. Once it started, I took it to the dealership where they couldn't find any stored codes that related to the coolant system, but found a lot of codes that were related to the electrical system, like the pillar airbags had a code along with the taillights and some others I didn't recognize what they would be for.
CategoryElectrical System:wiring:fuses And Circuit Breakers
DateJul 22, 2022
StateMI
Description
The contact owns a 2018 jeep compass. The contact stated that while her son was driving approximately 15-20 mph, the vehicle stalled and lost electrical power. There was no warning light illuminated. The contact's son was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic and was diagnosed and determined that the battery fuse had failed. The battery fuse was replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 50,000. The consumer stated a full refund was requested due to the dealer not disclosing information about the vehicle being previously totaled.
CategoryElectrical System, Engine, Power Train
DateJul 16, 2022
StateCA
Description
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11. 4. Ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.
CategoryElectrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking
DateJul 15, 2022
StateNY
Description
As I was driving my car and was stopped at a red left and when the green light came on my car shut down all of a sudden. My emergency brake turned on and it was not allowing me to turn on my car or drive it. This caused my safety to be jeopardizes because I was on the road and had no warning it was going to turn off on me. Then my engine light went on and I had to have it towed to the nearest mechanic and when they checked the car had 4 codes p0123 p0222 p2111 and u0420. All indicated that it was the throttle. When my regular mechanic finally checked it he said the throttle was broken and needed to be replaced. I never had any warning or had my car experience any of this prior to this incident. This car is only 4 years old and now I have to pay over 00 to have it fixed.
CategoryEquipment:electrical:infotainment
DateJun 29, 2022
StateWI
Description
The unconnected touch screen is delaminating and causing it to malfunction.
CategoryElectrical System, Engine, Fuel/propulsion System
DateJun 06, 2022
StatePA
Description
My jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off while driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my vin but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.
CategoryElectrical System, Engine, Vehicle Speed Control
DateJun 02, 2022
StateNY
Description
I believe I received a faulty vehicle from brooklyn chrysler, dodge, jeep, ram. Located at 2286 flatbush ave, brooklyn, ny 11234. I received this vehicle in october 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18k). I was told that if I wanted to give the vehicle back I would have to pay ,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.
CategoryUnknown Or Other
DateMay 29, 2022
StateKY
Description
Uconnect 8. 4 inch touchscreen is delaminating. This soon leads to software buttons being activated randomly, as I have read in blogs. This screen controls phone, navigation, electronic power to things like seat movement among many other features.
CategoryExterior Lighting:headlights
DateMay 27, 2022
StateMI
Description
The contact owns a 2018 jeep compass. The contact stated that water was entering the headlight housing and the headlights failed to illuminate as needed. The vehicle was taken to the dealer where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
CategoryElectrical System
DateMay 26, 2022
StatePA
Description
The wire behind screen gets too hot and none of the controls work. It overheats the screen and it won't turn on. Also it took 15 minutes to unlock the doors more than one time. Something with the lock mechanisms is faulty. In the cold winter the doors won't unlock and open . Very poorly designed. I love this jeep but don't have the money to fix all of these issues. It has really low miles too.
CategoryElectrical System
DateMay 24, 2022
StateFL
Description
The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the lcd of the unit. Malfunction distracting and disabled functionality of the system.
CategoryElectrical System
DateMay 17, 2022
StateMI
Description
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the rvc screen. I have to put the car into park and back into reverse to get the rvc to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
CategoryEngine
DateMay 11, 2022
StateTN
Description
I was riding down the road, and my “service transmission” code came on, it started stalling in the middle of the road and shutting off with my kids in the vehicle. It was sent to a transmission shop, they said there was nothing wrong with the transmission ** I eventually checked my oil and realized it was extremely low so I put oil in it, the next day the service transmission light went off and the car ran great. This morning 5/11/12 the same exact thing has started happening again without a “low oil” warning from my car, I had an oil change not even a month ago and I don't have a leak. My motor is burning oil at a quart per 500 miles with no explanation and each time it gets low my check engine light comes on, my service transmission light comes on, and it starts shutting off in traffic. This is life threatening to my children!!! We've been on the interstate when my car has just completely shut off with no warning. I have videos of today's incident in my phone that I can not upload to this page. This is my second complaint I've filed, and I never heard back on the first one.
CategoryEngine And Engine Cooling:engine:oil/lubrication
DateMay 10, 2022
StateVA
Description
The contact owns a 2018 jeep compass. The contact stated that while his wife was merging onto the highway at approximately 45 mph, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 mph. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 mph. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.
CategoryUnknown Or Other
DateMay 10, 2022
StateWI
Description
My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.
CategoryElectrical System, Engine
DateMay 08, 2022
StateNY
Description
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
CategoryElectrical System
DateApr 30, 2022
StateOH
Description
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
CategoryBack Over Prevention: Warnings, Unknown Or Other
DateApr 29, 2022
StateVA
Description
I purchased the vehicle in november 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it's many blind spots in the vehicle and hard to see when going in reverse! Also the car's temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.
CategoryEngine
DateApr 22, 2022
StateIN
Description
I was driving my compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- no lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. Fca did not express any concern for the safety of the consumers of these vehicles.
CategoryEngine
DateApr 20, 2022
StateTN
Description
My car burns a quart of oil every 500 miles, it doesn't warn me when it's low on oil. Only when it's bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I've been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don't work when my car shuts off, so on the interstate doing 70 isn't an option for me anymore. I fear that my children will be in my car, and I'll get plowed from behind because my car randomly shuts off!! This car shouldn't be allowed to be sold.
CategoryEngine, Power Train
DateApr 15, 2022
StatePA
Description
My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the jeep compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn't offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it's dangerous, and should not be driven.
CategoryUnknown Or Other
DateApr 05, 2022
StateNY
Description
Malfunction: the infotainment screen is delaminating. Safety at risk: this is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.
CategoryEngine
DateApr 03, 2022
StateWV
Description
Excessive oil consumption between oil changes. Engine stalls .
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Unknown Or Other
DateMar 21, 2022
StateNY
Description
On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My car has 45000 miles and original paperwork says oil consumption recall, however the vin search does not show that at all. Please help.
CategoryEngine
DateMar 19, 2022
StateNY
Description
Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.
CategoryUnknown Or Other
DateMar 17, 2022
StateMD
Description
My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in november 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.
CategoryEngine, Steering, Unknown Or Other
DateMar 12, 2022
StateAL
Description
Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud
CategoryElectrical System, Engine, Power Train
DateFeb 26, 2022
StateKS
Description
The automatic start stop function constantly goes out, tcm unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
CategoryEngine
DateFeb 20, 2022
StateLA
Description
Engine burns through 1 qt of oil every 1000 miles
CategoryElectrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking
DateFeb 14, 2022
StateMO
Description
Car stalled at stop light. Threw on emergency brake, flashes esc system fail. Auto stop/start flashes unable to work. Car wouldn't move. Put in park tried to turn off wouldn't shut down. Had to put on flashers as I couldn't move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn't matter if I'm motion or stopped. It will shut down while driving down regular roads.
CategoryEngine
DateFeb 13, 2022
StateMI
Description
2/12/2022 while exiting ohio turnpike strt 280 exit, while at toll booth driver's window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and 0. 00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are sr citizens!
CategoryElectrical System, Fuel/propulsion System, Power Train
DateFeb 09, 2022
StateWV
Description
On 2 separate occasions, my jeep compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
CategoryEngine
DateFeb 09, 2022
StateIN
Description
I took the jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the jeep there the following morning only for them to tell me they tested the vehicle and didn't get anything to happen. I'm sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic again and I was almost rear ended!!! I don't know what else to do.
CategoryUnknown Or Other
DateFeb 07, 2022
StateSC
Description
The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.
CategoryElectrical System, Unknown Or Other
DateFeb 02, 2022
StateOH
Description
I purchased my 2018 jeep compass limited as a certified pre-owned in late 2019 or early 2020. Late december 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 jeep compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay 95. 00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and ac randomly turn themselves on at full blast. I bought this particular vehicle limited edition because it had gps, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a safety issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
CategoryUnknown Or Other
DateFeb 02, 2022
StateTN
Description
The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 jeep compass yet they are not doing a recall. When I called into jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old tv when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a 0 fix that was quoted to me and the vehicle has around 24,000 miles only.
CategoryEngine, Fuel/propulsion System
DateJan 24, 2022
StateTX
Description
Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.
CategoryElectrical System, Power Train
DateJan 23, 2022
StateTN
Description
While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn't go over 30-35mph. Going on 2 days now! The code we've gotten is “p1dd2”, but no one seems to know what it means. Taking it in monday morning. Very frustrating and not safe at all!! I've read several issues of the same incident(s).
CategoryElectrical System
DateJan 20, 2022
StateAL
Description
I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could've been driving when it caught fire. It will be inspected by an insurance adjuster on monday. No appearance of any problem prior to incident.
CategoryBack Over Prevention: Camera System, Equipment:electrical:infotainment:video (touch)screen/monitor/unit
DateJan 19, 2022
StateMD
Description
The contact owns a 2018 jeep compass. The contact stated that the infotainment screen would occasionally independently operate or fail to operate as needed without warning. Due to the failure, various safety features including the defroster could not be used as needed. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. The vehicle manufacturer was then notified of the failure and referred her to a local dealer and the nhtsa. The contact then notified the dealer and made an appointment for service. The vehicle had yet to be repaired. The failure mileage was approximately 42,000.
CategoryElectrical System, Engine
DateJan 07, 2022
StateNC
Description
Was pulling into traffic and my car had a low oil pressure light come on and the car shut off almost got hit 3 days later the wiring system when crazy wouldn't let me shut the car off causing my car to over heat
CategoryElectrical System, Engine, Unknown Or Other
DateJan 04, 2022
StateNJ
Description
My remote starter always has a problem. I turn it on it turns off. I have had the smart battery changed. There is always a notification stating pull over car will shut down soon. Then that activates the engine light to come on. Then the remote starter is deactivated. I turn off the car everything disappears like nothing happened a few minutes later I get the same notification pull over safely car will shut off soon.
CategoryEngine
DateDec 29, 2021
StateMI
Description
Engine sputtering, stalling, then shutting down during intersection turns while trying to move from a stationary position, etc. This started happening only recently during colder temperatures here in michigan, december 2021, and has only happened at the second intersection on a declined roadway, and only if the vehicle engine has not been "warmed up". This issues has now occurred 4 times at the same declining intersection. My daughter drives this vehicle and transports herself and my 3 grandchildren!
CategoryEngine And Engine Cooling
DateDec 23, 2021
StateDE
Description
On 12/21/21 at 6:30am my vechicle stalled out making a right hand turn off on trap shooters road onto bay road magnolia de. On 12/22/21 at 3:30pm my vechicle stalled out making a right hand turn off of walker road on to salsbury road in dover de. I took the car to jiffy lube on the way home from work and the car was over two quarts low on oil with 2k more before oil change is due. This was the fourth time the car ran out of oil inbetween oil changes. It uses over one quart per 1k miles
CategorySteering
DateDec 23, 2021
StateCT
Description
The contact's daughter owns a 2018 jeep compass latitude. The contacts daughter stated while driving approximately 20 mph when the vehicle pulled to the right without warning, which resulted in hitting a parked vehicle. The air bags were deployed minus the rear driver-side air bag. The contacts daughter sustained some bruising on her legs, chest, and hands but did not seek medical treatment and a police report was taken. The vehicle was towed to a tow lot where it was awaiting diagnosis. The contact stated no warning lights were illuminated the manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
CategoryVisibility/wiper
DateDec 08, 2021
StateMI
Description
The backup camera doesn't activate when going into reverse intermittently. Sometimes it has a very long delay too.
CategoryElectrical System, Engine
DateDec 07, 2021
StateNJ
Description
On 3 separate occasions since we purchased the vehicle, the start/stop function, where it shuts down at a light or stop sign, has failed to restart the vehicle upon pressing the gas pedal. We have had to have the vehicle towed for service each time, and they are now replacing the starter again after having replaced it and the fuse link, as well as battery issues related to the start/stop function. Each time, this has happened in intersection (stop light). We have almost been rear ended or hit because the vehicle is now impeding the flow of traffic and has to be put into neutral and pushed off the road, then towed, as it will not start back up without repair. We have always taken it to an official mopar/cdrj service center for repair. It has less than 16,000 miles on it. There was no warning or indication this was going to occur each time, it just fails to start back up after the start/stop function activates.
CategoryEngine
DateDec 01, 2021
StateNY
Description
The contact owns a 2018 jeep compass. The contact stated that he had to top off the oil level every 500 to 600 miles. The contact stated that the vehicle was consuming an excessive amount of oil. Additionally, the powertrain and electronic throttle control messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic who informed the contact of an oil leak. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 43,000.
CategoryEngine
DateNov 22, 2021
StateOK
Description
The contact owns a 2018 jeep compass. The contact stated while her granddaughter was driving 55 mph, the vehicle began to overheat and then seized. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experience the same failure at the dealer. The dealer informed the contact that the engine needed to be replaced for a second time. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v670000 (engine and engine cooling) however, the vin was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.
CategoryBack Over Prevention: Rearview System Braking, Service Brakes
DateNov 16, 2021
StateLA
Description
Two issues to report. Both common and known to happen. Causing safety issues. The 1st. Wheel speed sensors either come loose or disconnected. This turns off abs , dynamic steering and hill descent. Could be very dangerous is rainy or icy conditions. The 2nd. The jeep radio unit starts to go out and then dies. Dealers know about the issue but have no idea how to fix other than make the consumer pay for a replacement if out of warranty. When the head unit goes out, the driver looses the ability to use the rear view camera while reversing, could be potentially deadly for kids behind a vehicle. Both issues are widely known on jeep compass 2nd generations and above. Just like the engines consume oil, jeep knows about the wheel speed issue and radio issue.
CategoryElectrical System, Engine
DateNov 16, 2021
StateOK
Description
When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We have replaced both batteries and it has not remedied the situation and at this point I am not feeling safe to drive my own vehicle.
CategoryElectrical System, Engine, Forward Collision Avoidance: Automatic Emergency Braking
DateOct 24, 2021
StatePA
Description
The car stops in the middle of traffic and doesn't restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won't disengage. The car won't start when it's supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.
CategoryForward Collision Avoidance: Adaptive Cruise Control, Unknown Or Other
DateOct 24, 2021
StateFL
Description
My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won't stop swallowing oil. I had an oil change a month ago and I've already lost a little over half of the oil, and there's no obvious oil leaks under the car. My tranny also won't shift past a 45 minute drive. It shifts rough for the first half hour but after that it progressively gets worse by the minute. After 45 minutes it won't go faster than 50ish mph and it makes a very loud humming sound when it tries to shift. It has a harder time driving through cities than on the highway, my car just won't go. I'm trying to gather the money to get it fixed but times have been hard so I haven't even been able to drive the car. It only has 39k miles on it and I spent over 30k for it so it's super agitating. I've talked to other jeep owners and they've all complained about similar issues with the transmission
CategoryElectrical System, Power Train, Steering
DateOct 21, 2021
StateSC
Description
While driving the engine will shut off completely, I'm unable to press the gas pedal to accelerate the vehicle and have to coast my vehicle to a place in order to shut off the vehicle and start it in order to continue driving.
CategoryEngine, Power Train
DateOct 19, 2021
StateSC
Description
While driving down the road going 55mph, my car suddenly stalled with the "service transmission" and "service engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for several minutes. Once cranked again, the service transmission light went off and it would shift into gear without any grinding noise but the service engine light stayed on. This is the same issue reported and recalled with the pcm voltage regulator chip. It has done this five times while driving down the road, and countless others while idling in park. This is a safety hazard. Though the vin dictates it is not part of the recall, my car clearly is.
CategoryElectrical System, Engine, Service Brakes
DateOct 18, 2021
StateTX
Description
My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the a/c, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying
CategoryEngine, Power Train, Suspension
DateOct 16, 2021
StateNY
Description
My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.
CategoryVehicle Speed Control
DateOct 16, 2021
StateNC
Description
Car is under 40k miles. Was turning and the car took off on its own. Rapidly accelerating until the car flashed emergency electronic throttle control. It took off so fast I had to drive off the road to avoid slamming into someone. The breaks would not slow it downs the scariest thing that has happened in ten years off driving. The car had a complete mind of its own and hadn't shown any signs of problems with this previously.
CategoryElectrical System, Engine, Fuel/propulsion System
DateSep 27, 2021
StateFL
Description
Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Power Train
DateSep 25, 2021
StateMO
Description
I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to shit down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from chrysler that my vin should be included in the u87 recall I have the same engine and problems. The dealership (victory chrysler dodge jeep ram) refused to actually fox the issue. Then told me because I did not buy the mopar brand batteries that why my vehicle nearly killed my family, again.
CategoryElectrical System, Engine
DateSep 24, 2021
StateTX
Description
The contact owns a 2018 jeep compass. The contact received notification of nhtsa campaign number: 18v524000 (electrical system). The contact stated that while driving 25 - 30 mph, and making a turn, the vehicle stalled. The low engine oil message was displayed. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the dealer performed an oil consumption test and reprogrammed the powertrain control module (pcm). However, the failure recurred. The vehicle was taken back to the dealer. The dealer diagnosed that the oil level was near empty and that the engine needed to be replaced. The dealer informed the contact that the manufacturer would not cover the cost of repair since the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 55,000.
CategoryEngine, Unknown Or Other
DateSep 21, 2021
StateIN
Description
On september 3, 2021, my vehicle failed in the middle of the street without warning. The dash lights were on but the vehicle would not move. The engine light was also on. This happened in the turning lane in the middle of the street. There was no warning. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It had to be towed. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. In addition, at that intersection there are 4 lanes of traffic. In order for a diagnosis the dealership states that it needs to replace a fuse.
CategoryEngine, Service Brakes, Hydraulic:brake Fluid Low Warning: Lamp
DateSep 15, 2021
State00
Description
The contact owns a 2018 jeep compass. The contact stated while driving 40-50 mph, the check engine warning light, the brake warning light, and other unknown warning lights illuminated. The contact stated that the vehicle inadvertently stalled and lost motive power. The contact was unable to veer to the side of the road. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The vehicle was towed to the dealer several times and the wiring harness, the battery, and the instrument cluster was replaced however, the failure persisted. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact could not confirm whether he had notified the manufacturer of the failure. The vehicle was not repaired. The approximate failure mileage was 8,682.
CategoryUnknown Or Other
DateSep 11, 2021
StateCA
Description
Screen delimitation, this is causing the the screen to act on its own. This is distracting to the driver to constantly try to fix the false inputs. This effects bluetooth, climate controls, and other systems in the car.
CategoryElectrical System, Service Brakes
DateSep 02, 2021
StateVA
Description
I purchased my vehicle in 2019 and had no issues aside from having to get my oil changed much more often than expected (not just by me, but by my servicing location). Just last month I went to turn my vehicle on for work, and the vehicle seemed to be turning on, but then stalled out. It read a message of “service electronic parking brake” and “service esc system.” my husband managed to get it to turn on the next day and we took it into the dealership, but they could not replicate the incident and said no codes appeared and the vehicle was “fine”. Less than a week later, the same issue arose yet again and I worked around some technical way to be able to turn it on. It was an off and on issue. A couple of days ago when turning on the vehicle to go to work the issue continued, but still I turned it on the way I have gotten accustomed to. As I shift gears into drive, I notice the car feeling somewhat shaky and when I head out lightly press my brakes, the brakes feel as if my emergency brake is engaged. I stop into a parking spot and turn on my emergency parking brake and then disengage it. Then I decide to see if that made a difference, well this time as I picked up speed (around 10mph) it felt as if I had a flat tire but all the tires were fine. I parked back up and took my car to the dealership the following day. On the short drive to the dealership the car felt like it was dragging heavily and the sound was a horrifying screeching sound. Once I arrived I explained everything and my car actually displayed the issue upon my arrival and was told it was odd, but yet again I have been told that they couldn't replicate the issue. I just can't understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. Currently there are no recalls on my vehicle but I believe there should be further investigation into it as I am seeing many issues with the make, model and year I posses.
CategoryElectrical System, Forward Collision Avoidance: Warnings, Service Brakes
DateSep 02, 2021
StateGA
Description
Car would not stop, had no control before it hit the front of a house
CategoryElectrical System, Engine
DateAug 23, 2021
StateMO
Description
The contact owns a 2018 jeep compass. The contact stated that while driving 70 mph, the vehicle stalled. Additionally, while driving around corners the vehicle stalled. The vehicle failed to start on several occasions. The contact purchased a jump box. The shift lever in park, emergency brake, auto start, and traction control warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the vehicle needed to be reset. The vehicle was repaired however, the failure recurred. The contact stated the failure was like nhtsa campaign number: 18v524000 (electrical system). The manufacturer was notified of the failure however, no further assistance was provided. The vehicle was taken to another local dealer gladstone dodge chrysler jeep & ram (5610 n oak traffic way, gladstone, mo 64118) but vehicle was not diagnosed or repaired. The failure mileage was 43,000.
CategoryElectrical System, Fuel/propulsion System, Power Train
DateAug 23, 2021
StateMO
Description
My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad pcm according to u87 recall that my vin isn't included in. I have been lied to by your staff every single time I have called, I am hopeful to get the class action lawsuit that so many states have going on in missouri as well. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe.
CategoryElectrical System, Fuel/propulsion System, Power Train
DateAug 21, 2021
StateMO
Description
In april my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.
CategoryElectrical System, Engine
DateAug 20, 2021
StateWA
Description
The contact owns a 2018 jeep compass. The contact stated that the engine failed. The contact stated that while driving in traffic at various speeds, the vehicle abruptly stalled. The failure was experienced several times. There was no warning light illuminated. The contact stated that the push to start button remained illuminated after the failure occurred. The contact was able to restart the vehicle after waiting a few minutes and regained normal vehicle functionality. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
CategoryElectrical System, Seats, Unknown Or Other
DateAug 18, 2021
StateNC
Description
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running 0 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for ,210. I am trying to reach the manufacture to see what they can do.
CategoryElectrical System, Engine And Engine Cooling
DateAug 06, 2021
StateIL
Description
The contact owns a 2018 jeep compass. The contact stated while approaching his driveway, when turning off the headlight and the ignition, he noticed the “lights on' message was illuminated however, the lights were off. The contact also stated on another occasion, while making a right turn, the vehicle seized. The contact stated while restarting the vehicle, the low oil pressure warning light was illuminated. The contact stated he continued to experience the failure while driving to his residence. The contact took the vehicle to a local dealer, where he had an oil change performed but did not have the vehicle diagnosed. The mechanic was not informed about the failure. Upon investigation, the contact associated the failure with nhtsa campaign number: 17v670000 (engine and engine cooling) and 17v740000 (electrical system) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.
CategoryBack Over Prevention: Warnings, Electrical System, Unknown Or Other
DateJul 28, 2021
StateAR
Description
The backup camera is black sometimes when backing up, sometimes it works, sometimes it does not.
CategoryBack Over Prevention: Camera System
DateJul 27, 2021
StateCA
Description
The contact owns a 2018 jeep compass. The contact stated that while reversing, the rearview camera failed to operate intermittently. The dealer was made aware of the failure but informed the contact that the warranty had expired and there was no recall associated with the vin. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 15,000.
CategoryElectrical System, Service Brakes
DateJul 25, 2021
StateMA
Description
Bought this jeep from dealer bourne car center, easton ma. Jeep electric system malfunction with brakes frequently. Brakes gets locked up and car does not start. I bought this car 5 months before, this issue has happened 3 times already. Concerned with brake issue. When jeep is moving, it works well.
CategoryEngine
DateJul 19, 2021
StateMS
Description
My 17 year old son was driving vehicle and it just turned off in middle of highway. The vehicle took several attempts to crank on different occasions. We were told it was a battery so we replaced and it kept happening then found out the oil was extremely low even though we were barely over a 1000 miles since last oil change. They started oil consumption tests and said oh you are super low on 2 of the tests, come the 3rd test they are now saying it's within spec and just check the oil a couple times before each oil change. Why would have trust my 17 year old to be able to go off to college in an unreliable car?!?!? We have been dealing with this for over and year and now they want us to restart the oil consumption test.
CategoryEngine
DateJul 16, 2021
StatePA
Description
The contact owns a 2018 jeep compass. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The contact stated that on several occasions the vehicle also stalled while driving on the highway. After restarting the vehicle, the vehicle operated as designed however, the failure recurred. The vehicle was later towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 42,000.
CategoryElectrical System, Unknown Or Other
DateJul 14, 2021
StateNC
Description
I have a 2018 jeep compass with a 8. 4" uconnect infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, dodge, chrysler, jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.
CategoryUnknown Or Other
DateJul 14, 2021
StateMI
Description
Control arm separating at welding. Other 2018 jeep compass latitudes have this recall so I am unclear why mine is not part of it when I am having the exact same issue.
CategoryElectrical System, Unknown Or Other
DateJul 12, 2021
StateTN
Description
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.
CategoryEngine
DateJun 28, 2021
StateVA
Description
Roughly 2500 miles after my last oil change I noticed while driving at town speeds that my engine was sluggish to accelerate. After ten minutes of driving I tried to execute a left hand turn and my vehicle's engine cut off completely. I had to guide the car to the side of the road to restart it. There were no indicator lights on or messages indicating that there was an issue. I pulled over to check the oil and it was low (barely anything on the dipstick and dark). I immediately drove to my nearest jeep dealership and on the way there the car shut off again during a turn. Both times were during left-hand turns into traffic and I was lucky to have had enough speed to get out of the way. When I took my vehicle to the dealership, they gave me an oil change and told me to come back for an oil consumption test. Two months later (when I hit the designated miles for the test) they told me they'd found nothing wrong with the vehicle and sent me away. Two months later (and only 1300 miles since the oil change the dealership gave me), I was back at the same dealership with the same issue, low and dark oil. Luckily, I had been proactive and caught it before stalling in traffic anywhere. Again, the dealership offered to change my oil and do a consumption test, but nothing further. It's clear that the 2018 jeep compass has engine issues that jeep is unwilling to acknowledge but these issues are dangerous and costly. I should not need an oil change every 1500 miles or risk putting myself and my passengers in danger.
CategoryEngine
DateJun 24, 2021
StateGA
Description
Car will stall out and shut off in the middle of traffic or I'll press the brakes and the car will shut off . Also with auto shut off the car will shut off when waiting for car to turn back on to go from a stop light . When taking a sharp turn oil pressure light will flash and then car will throw emergency break on and shut off for example while going around an on ramp to hwy.
CategoryEngine
DateJun 23, 2021
StateIN
Description
Vehicle shut down on highly traveled city street due to low oil pressure. It was found that the jeep compass was consumming oil at a very rapid rate (within 1500 miles of an oil change). We have monitored the oil consumption regurlerly and find that we need to add oil about every 1500 miles. There are no oil leaks in the engine or around the vehicle, it is being consummed by the engine operation.
CategoryPower Train
DateJun 21, 2021
StateCA
Description
The contact owns a 2018 jeep compass. The contact stated that while coming to a complete stop, the vehicle would stall. The contact had to restart the vehicle in order to drive again. The failure would occur 3 times every week. The vehicle was taken to the dealer and the dealer test drove the vehicle for 16 miles, however, the dealer could not replicate the failure. The vehicle was then taken to another dealer cerritos dodge chrysler jeep ram (18803 studebaker rd, cerritos, ca 90703) but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer cerritos dodge chrysler jeep ram. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The manufacturer also opened a case but denied buying back the vehicle. The failure mileage was 49,239.
CategoryElectrical System, Unknown Or Other
DateJun 15, 2021
StateFL
Description
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. They updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.
CategoryAir Bags
DateJun 08, 2021
StateMI
Description
The contact owns a 2018 jeep compass. The contact stated that while driving at 20 mph in the snow, the vehicle slid on black ice and hit a curb at a low rate of speed. The contact stated that the front driver, front driver knee, and front passenger airbags deployed upon impact. The police arrived at the scene and the contact was given a ticket for speeding due to the airbags deploying; the contact maintained that she was driving at a low rate of speed. The contact was uncertain if a police report was filed. Due to the failure, the vehicle was towed to her home. After the accident, the contact sought medical attention for injuries to her chest and neck. The manufacturer nor the dealer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was approximately 37,000.
CategoryEngine
DateMay 22, 2021
StateOH
Description
Excessive oil use - told it was normal
CategoryUnknown Or Other
DateMay 19, 2021
StateIA
Description
Since the middle of last year (2020), the radio and back up camera have been completely glitchy. It started with the favorites function not working with sirius xm, then progressed to the screen freezing, not responding to any screen touches or knobs on the dashboard until eventually rebooting or staying on the back up camera picture until ultimately rebooting. Now I have both of those things and in addition, the back up camera will also turn to a blue screen and stay blue until it eventually reboots. I have taken this to the dealership multiple times. They have replaced the entire radio twice. They have done what they can to get the needed software updates. There is still no solution. This is making me hate my vehicle and I would like a solution before I trade it in for something different
CategoryElectrical System
DateMay 10, 2021
StateNH
Description
Back up camera does not work screen keeps going black with message service not available. Been over a week since last worked. Been going on and off since bought this car. Not being able to see is safety
CategoryEngine, Power Train
DateMay 10, 2021
StateUT
Description
Coolant temperature shoots up (hot) for 5 -30 seconds then engine stalls. Can't restart or stalls in the middle of driving. Has happened stationery, in motion, turning, freeway and city streets. Also can has happened all 4 seasons: fall,, spring, summer and winter. Has been happening for 2 years and no dealership can find out what's wrong.
CategorySuspension
DateMay 06, 2021
StateMI
Description
The front stabilizer bar end links had to be replaced after 25000 miles. This vehicle is about 2. 5 years old. The work order says replace front sway bar links. Isn't that a bit early to be replacing links like this. The car is a daily drive and does not go off road for anything. The car was making a rattling noise when I brought it in for service.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Unknown Or Other
DateMay 05, 2021
StateMI
Description
Ever since I have owned this vehicle from march 2018 when driving (in motion) my emergency brake will come on and shut me down, I have had enough! Yesterday 5/4/2021 I was almost hit by a semi because of this. Jeep has not acknowledged this issue. Car has been brought in to dealer multiple times but I keep being told they cannot recreate the issue ( as it is sparatic).
CategoryElectrical System, Unknown Or Other
DateMay 03, 2021
StateMD
Description
I bought my jeep brand new with zero miles in 2018 and have been having problems with my back up camera since then. My back up camera for my jeep randomly and continuously goes black. This can last a day or up to a week I am without a back up camera. Jeep has replaced the radio twice and have replace the camera itself once. I've taken my car to get service for back up camera to jeep multiple times. The last time I was at jeep they replaced my radio and it hasn't been a month yet and my back up camera is not working the screen is black. Today is monday, may 3 and I have been without a back up camera since friday april 30th. I do not feel safe driving this car. I have video proof every time the backup camera goes out but I've attached a picture of the black screen.
CategoryFuel/propulsion System, Vehicle Speed Control
DateApr 30, 2021
StateNY
Description
Since I bought the car is having problem with the oil I sent to the place where I bought they said is all cars 2018 jeep compass having a problem with the oil need to be change every 1000 mile (it does it couple of times) when I drive the car on highways or on the road car began to slow down in its own, then I have manually restart the vehicle after a few minutes, starts normally
CategoryElectrical System, Power Train, Steering
DateApr 24, 2021
StateIL
Description
I have a 2018 jeep compass latitude and on numerous occasions have had the car stall at red lights when shutting off from braking, when releasing my foot from the brake the car failed to accelerate with other vehicles behind me. In these instances I have had to put my car in park and then power it off and restart it as the quickest fix. This has also happened to me in drive thrus while stopping to pay and at stop signs, all doing the same thing after braking and the automatic start/stop engaging. The other issue I have had has occured while driving down the road/highway. This has happened to me three times now. In one instance I was going 30 mph and my car just stopped accelerating and the power stirring no longer would work, the screen displayed a message saying to put my vehicle in park and that my vehicle needed to be started before it could be shifted and the d shown on my dash was blinking. When the car started to slow I tried to pull over, but my power stirring wouldn't work and I was froced to stay in the middle of the road. Another time I was truning a corner at a red light and in the process of the turn going around 15 mph my car dash showed the same message and performed the same way with no power stirring. The third time I was going 55 mph down a highway and the car did the same thing. In each of these instances I put my car in park, pressed the break and the start button and the car did not start, on the second time it did not start as well and sounded as if my car was not going to start at all and stalled like the battery was dead, which it clearly was not. Eventually the car starts and I could then shift to drive and proceed as normal. This is not okay though, and extremely dangerous. My car is not very old and does not have a lot of miles on it at the times these occured I was at 31,000- 36,000 miles.
CategoryForward Collision Avoidance: Automatic Emergency Braking, Service Brakes
DateApr 24, 2021
StateOR
Description
On n/b i5 between albany and salem oregon, traveling with the cruise control set at 73mph, the vehicle began abruptly braking on it's own. In a matter of seconds the vehicle went from 73mph to approximately 45mph, and hard/fast enough to lock the seat belt. The vehicle was then pulled off the highway, turned back on/off again, and driven to the destination without issues. Luckily the incident happened at about 430am and there was no traffic. Had there been traffic a collision would've been imminent and unavoidable.
CategoryEngine
DateApr 23, 2021
StateOH
Description
Oil burns through oil excessively, 2,900 miles after oil change, every oil change the vehicle starts alarming oil pressure low and will just shut off in the middle of driving. I've almost got into multiple accidents due to this. It's dangerous, no warning except the alarm which comes on as the vehicle shuts off
CategoryUnknown Or Other
DateApr 23, 2021
StateFL
Description
This vehicle has been nothing but problems since I've made the purchase. The vehicle randomly jerks. I maintain the vehicle regularly it constantly shows that an oil change is needed. Now the check engine light comes on and the vehicle wont drive over 20-30 mph. I have to completely turn the car off then restart it for it work. The jerking of the vehicle is enough to push you forward with force. I've been to jeep and have yet to have the issue resolved. This is so unsafe because it happens in the middle of driving its to the point I'm afraid to take the expressway in fear ill get in a accident.
CategoryElectrical System, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings
DateApr 20, 2021
StatePA
Description
My forward collision warning system gave a false positive while I was driving down a busy road way. It activated the braking system when there were no vehicles in front of me for at least 40 yards and causing a vehicle that was following me to have to break and swerve to miss hitting me. I was on rt 15 in shamokin dam around 12:30 pm going 30 mph
CategoryEngine, Power Train, Unknown Or Other
DateApr 20, 2021
StateOK
Description
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! There is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the pcm should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 jeep compass.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateApr 14, 2021
StateNH
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at various speeds, the vehicle would not properly accelerate and the transmission would not properly change gears. The vehicle was taken to the local dealer keene jeep located at 410 winchester st, keene, nh 03431 who replaced the engine but the failures continued to occur. Also, while driving 35 mph with the cruise control activated, the cruise control system would not deactivate causing the driver to crash into a tree stump. No injuries were reported, no police report was taken. The odor of coolant was also present inside the vehicle causing the driver to become ill. The cause of the failure was not determined. The local dealer contemporary jeep located at 30 hammond rd, milford, nh 03055 and the manufacturer was notified of the failures. The failure mileage was 20,000.
CategoryElectrical System, Engine, Power Train
DateApr 12, 2021
StateAL
Description
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.
CategoryElectrical System
DateApr 12, 2021
StateMA
Description
On january 30th, 2021 I was driving on the route 9, I stopped on a red light, when it turned green, I was about to go ahead but my car just shut off, I could not turn it on again, I called a tow, we took it to the dealership and they said I needed to replace the main and aux battery, they charged 5. 15 the next day, when I was going to drive the car again, I turned on and several messages poped up on the screen: "stop safely vehicle will shut off soon' 'service antilock break system' '4wd unavailable' 'service break system' after all those messages the car shut off. I called the tow, we went to the dealership again and they told me the problem was a wire connection. After that I drove the car normally but on april 10th, 2021 I tried to take my car and I had the same problem, same messages, I called the tow and we went to the dealership again. I am afraid of my safety and others while I am driving, the dealership does not give more information about it, they do not fix the problem, and I think an investigation should be conducted immediately to know if the car must be recall.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateApr 04, 2021
StateAZ
Description
Vehicle only had 25000 miles and had electric issues, acceleration issues, stop and go would stall in the middle of driving putting me and my child in danger. Only going a high of 50 on the freeway then slowing. This has happened multiple times, plus replacing 2 batteries a year since having the car. I have sent information to corporate. Items have clearly been documented but nothing done to solve the issue that continues.
CategoryPower Train
DateMar 30, 2021
StateIL
Description
I had problems with my car when it was jerking while I was driving. Finally the shop found the problem valve sticking. They replace it.
CategoryEngine
DateMar 29, 2021
StateAL
Description
Engine cuts off while driving on roadway loss of oil is not safe on highway for fear on cutting of. Will start back up 10 minutes after stalling
CategoryUnknown Or Other
DateMar 29, 2021
StateWI
Description
So I'm just wrong with the transmission
CategoryEngine, Fuel/propulsion System, Power Train
DateMar 28, 2021
StateWI
Description
Car suddenly shut down on me automatically while pulling onto highways at 60mph it engaged parking brake and displayed a message on screen that stated "place shifter into park and restart". I headed for the dealership instantly. After oil consumption test it was determined that the engine would be replaced. Engine was replace mid november 2020. Not even 3000 miles on the new engine it once agian stalled out and engaged parking brake. Oil is not low. "check engine light" is on and car bogs down when accelerated. Can not drive in normal traffic. Almost like transmission is going. I have two children under 2yrs old an its our only car! I expressed my concerns about the saftey of the jeep and it definitely is not 5here at all! My wife and I do not trust driving this vehicle one more mile.
CategoryElectrical System, Engine, Power Train
DateMar 23, 2021
StateIN
Description
Car dies while driving for no reason. Intermittently. Transmission intermittently jerks into gear. Instrument panel intermittently does not come on until restart. Key fobs (main fob and spare) intermittently do not function. (batteries are not the issue)
CategoryElectrical System, Engine, Unknown Or Other
DateMar 22, 2021
StateMA
Description
The vehicle dashboard lights will all start to flash, cannot accelerate car, causing me to pull over as best I can. This has happened multiple times. I was told by a mechanic that these cars are known for eating up oil at an alarming rate. The problem is temporarily fixed by adding a quart of engine oil. This occurs at least once a month and is absolutely terrifying because there is no warning. There is no 'low oil' light that comes on. I have young kids and I feel stuck with this lemon. I also hear a loud rattling coming from the front passenger side, under the hood but cannot see anything. I have already had to replace the battery and was told that due to something electrical, it caused my battery to completely die. This car is extremely unreliable and unsafe.
CategoryEngine
DateMar 22, 2021
StateNY
Description
I have had this problem for close to a year and I have brought it to the dealer service department. Each time when I'm called to pick up the car and am told that the problem has been solved/repaired, I drive a few blocks and the "check engine" light comes on. Simultaneously the stop/start feature conks out. I believe the problem is dangerous in that I don't know if there truly is a problem with the engine or is it just a faulty light. The start/stop feature doesn't alarm me as much, but it adds to the complexity of the engine issue.
CategoryEngine
DateMar 19, 2021
StateNC
Description
These engine is using up all the oil every 1000 miles
CategoryElectrical System, Engine, Vehicle Speed Control
DateMar 16, 2021
StateNC
Description
Turning right onto a street and my car completely shut off - I had to stop completely and cut it back on then my low oil pressure like came on. Once we got the vehicle home and checked the oil we realized it was very dangerously low and this was in between 5,000 mile oil changes ... We had to add oil to get it to the mechanic shop just to get the car looked at. This has happened again since and I have taken it to the dealership
CategorySuspension, Wheels
DateMar 12, 2021
StateNE
Description
Alignment went out on camber, no factory adjustment is available. The choice is wear tires uneven and risk a blow out or put in after market adjustments. Alignment is a normal part of the maintenance of the vehicle, not making the adjustments available is wrong and makes the vehicle unsafe to drive without greater cost to the consumer.
CategoryElectrical System, Engine, Suspension
DateMar 06, 2021
StateNY
Description
The vehicle will randomly shut down while driving. Interior electrical stops working first. This has happened on a highway and on a town side street. The strut and sway bar linkage have gone bad and need to be replaced.
CategoryEngine
DateMar 05, 2021
StateNC
Description
Jeep has stopped cold for twice in the past week while in drive. Transmission light came on the second time. I am at 76,000 miles the transmission should not be going out yet.
CategoryEngine
DateMar 04, 2021
StateNY
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while driving 35 mph, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated after several minutes she was able to restart vehicle. The contact stated she had experienced the failure multiple times. The contact stated on one occasion the vehicle was not drivable. The vehicle was towed to the local dealer suburban chrysler dodge jeep ram of garden city (283 n franklin st, hempstead, ny 11550, (516) 336-4712) however, the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 34,000.
CategoryUnknown Or Other
DateMar 02, 2021
StateCO
Description
The transmission jerked which felt like it went in reverse while driving down the road
CategoryElectrical System, Engine
DateFeb 26, 2021
StateFL
Description
For months my jeep has had issues. All the dash lights will light up warning me of issues. The jeep has stopped dead while driving and no warning . There are times I start the jeep an lights come so I turn it off and restart and the lights go away. Other times I will be driving and the lights come on. I have replaced both batteries, a plug under the hood, and the pcm module was repaired by a dealership. Today I was driving an all lights came on, the jeep shut off, and it took almost 20 minutes before the jeep would start. I had it put on a diagnostic machine today and they suggested take back to the dealership due to codes. These are the codes c2502, p2504, amd p2af5. I was told I no longer am covered under warranty however this has been ongoing and its a 2018 jeep. *tr
CategoryEngine
DateFeb 26, 2021
StateNY
Description
Engine stalled while driving at fast speed
CategoryPower Train, Service Brakes
DateFeb 24, 2021
StateNC
Description
Hand brake, part # 6mf41lxh-aa, switch br 08058060, due to vehicle design and being acceptable to underneath rain water, puddles, slusshes, but no high waters or floods, when engaged in park will not disengage,and not movable, and must be transported to be factory or dealer repaired/ replaceed at a high owner expense plus the inconvience of not having use of the jeep.
CategoryElectrical System, Engine
DateFeb 18, 2021
StateMI
Description
Car needed a new engine about 2 months ago for burning oil. During this time I stalled on a busy road and someone almost hit me. Last week I was in florida and my car would not start, it then started smoking underneath and a small fire was started. The car was towed to chrysler dealership and is currently still there with an chrysler engineer coming to inspect what happened. I have attached a copy of the text message exchange with chrysler dealership in florida to describe the issue. The what sounds like an electrical fire occurred on 2/6/21. The engine was replaced about 2 months ago. This car is extremely unsafe.
CategoryEngine
DateFeb 12, 2021
StateNM
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while her daughter was driving at various speeds, the vehicle stalled however, the vehicle restarted. The contact stated all the instrument cluster warning indicator lights were illuminated. The vehicle was taken to larry h. Miller southwest hyundai albuquerque (8800 lomas blvd ne, albuquerque, nm 87112, (505) 404-0136) to be diagnosed. The contact stated that an unknown wire needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified. The failure mileage was 20,000.
CategorySuspension
DateFeb 11, 2021
StateMI
Description
Struts need to be replaced after 10,000 miles, horrible clunking when it hits any little bump, very unnerving, will not buy another one
CategoryPower Train
DateFeb 09, 2021
StateWI
Description
When shifting vehicle will jolt and make a pop noise mostly when driven long miles and then shifting between speed limits , going through roundabouts, stopping and going ,
CategoryPower Train
DateFeb 04, 2021
StateNY
Description
During acceleration and deceleration (mostly on inclines or highway travel), the shifting of the engine/transmission seems to "slam" into different gears. I was told by the dealership they cannot check for issues with the drivetrain if there are no check engine lights on the instrument panel. This happens randomly but is increasing in frequency.
CategoryElectrical System, Engine, Structure:body
DateFeb 03, 2021
StateTX
Description
Multiple times I would try to start the vehicle and the battery would be dead. After jumping the car off it would operate without a problem. I took the car to a repair shop and had it checked but no problems were found. On 02/01/2021 the car again would not start. I had a mechanic jump the car off and I let it idle to build up the battery. After a few minutes there was a noise and then smoke started coming out from under the hood. Then fire!
CategoryEngine
DateFeb 03, 2021
StateIL
Description
Vehicle consumes too much oil and will fail to have enough oil pressure and emergency parking brake will engage randomly while driving and car will stop. Oil pressure light will engage also and car can fail to start. Took to dealership to replace pcv valve since I had similar issue with my 2015 chrysler 200 and the pcv valve was culprit. Dealership advised to reconfigure pcm and come back for oil consumption test after 1500 miles. Took back to dealership after the 1500 miles on 2-2-21and vehicle was found to be low on oil. Dealership just topped it off and said it was "okay, no further work needed at this time". This is a danger and the car is consuming too much oil. The pcv valve or engine needs to be replaced
CategoryEngine
DateFeb 02, 2021
StateKS
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while driving 30 mph, the vehicle stalled and hesitated to accelerate. The check engine and auto start/stop warning lights were illuminated. The contact coasted the vehicle to the shoulder to restart the vehicle. After restarting the vehicle, the vehicle revved up abnormally. After turning and restarting the vehicle three times, the vehicle operated as designed. The vehicle was taken to quality motors (2022 w main st, independence, ks 67301, (620)331-6090) where it was diagnosed that the cylinder compression test showed that the number 2 cylinder was faulty however, the mechanic was unable to replicate the stalling. The vehicle was not repaired. The failure recurred intermittently. The contact mentioned nhtsa campaign number: 17v670000 (engine and engine cooling) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.
CategoryEngine
DateJan 27, 2021
StateMI
Description
Tl* the contact owns a 2018 jeep compass. The vehicle stated that while driving at various speeds making a right or left turn, the vehicle stalls for about 10 minutes. The contact managed to coast the vehicle to the shoulder of the road applied the emergency brake turn the vehicle of and back on which the vehicle resumed back to normal. The contact stated that the failure recurred intermittently. The vehicle was taken to an unknown dealer where it was diagnosed that the sway bar, compressor oil consumption were faulty and needed to be repaired. However, the failure recurred. Nhtsa campaign number: 17v670000 (engine and engine cooling) as a possible solution to the failure however the vin was not included. No leaks present from dealer nor contact. The manufacturer was notified of the failure as a case number was provided. The failure mileage was approximately 60,000.
CategoryUnknown Or Other
DateJan 23, 2021
StateMA
Description
The car stopped (completely) shut off while I was driving on the highway. There was no warning, nothing. Just shut off while I was going 55+
CategoryEngine
DateJan 22, 2021
StateCT
Description
Merging onto the highway the car suddenly turned off and the parking brake engaged. I was able to put on hazards but my vehicle was stopped on an on ramp and wouldn't start up right away. Looking into the problem a little more after I was able to get home, this car is known to have an excessive oil consumption issue. I changed my oil myself 4 months ago and am working from home, there has been minimal driving. When I checked the oil, it barely reached the dipstick. Called the dealership and asked what jeep is doing about this problem, the response was to bring my car in for an oil change (which it doesn't need) and to bring the car back every 500 miles for an oil consumption test. That is all jeep is doing about this problem. There is no warning that your oil is low, your car will just turn off in the middle of driving it. Extremely terrifying.
CategoryElectrical System, Engine, Service Brakes
DateJan 19, 2021
StateOK
Description
I started my car like normal and reversed and drove forward down street. I noticed the car kept making jolting motions. I came to a stop sign and as I began to take off and was in the roadway the parking brake engaged and the brake and gas pedals locked up and the car slowly came to a stop. I put the car in park and tried to disengage the parking brake. It turned off but the brake and gas pedals were still jammed. I turned the car off and let it sit for a minute and pressed the power button to try and restart the car. It started making a noise as if the battery was dead and shut back off. I let it sit for a bit longer and tried again. This time it did the same thing but eventually turned on. I then put the car in drive and proceeded to press on the gas to see if it would move forward. It did but happened again at the next intersection I had to stop at. Every time this would occur it would nudge forward just enough for me to be in the intersection and it would take a couple tries to get the car to restart in order to move. This problem continued and finally a light popped up that said "oil pressure low" so I checked the oil and it was just about empty. I had just had the oil the oil changed a couple weeks before so the oil should not have been anywhere near empty. I replaced the oil and the problem stopped. I have been making sure to check oil daily and replace as needed but now the car is jittery at times.
CategorySteering
DateJan 16, 2021
StateMI
Description
While driving 80 down the freeway with cruise control on, when cruise control was turned off, it then shut off my power steering and stability control
CategoryElectrical System
DateJan 15, 2021
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that on multiple occasions, the battery power failed and the vehicle could not be started. The cause of the failure was not determined. The local dealer englewood chrysler jeep located at 100 sylvan ave, englewood cliffs, nj 07632 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 28,000.
CategoryElectrical System, Engine
DateJan 15, 2021
StateCA
Description
Car stalled going down the freeway without warning, taken to dealership and was told low on oil, oil changed and no word of oil consumption problem, asked and got an oil consumption test at dealer to which they said 1 quart per 2000 miles is normal. Had independent oil consumption test done at masons automotive and the car is burning 1 quart of oil every 747 miles. Now a recall to reprogram the computer. The car is also on its 3rd set of batteries due to battery failure, both batteries had failed leaving us stranded as the batteries fail instantly. Drove the car and parked it, came back little later and the car won't start all warning and error lights start flashing and can't stop them, had to tow the car to the dealer
CategoryElectrical System, Unknown Or Other
DateJan 12, 2021
StateAK
Description
My 2018 jeep compass has had both key fobs die within 2 years of purchase of the vehicle. The most concerning thing is that my vehicle will start and I can drive and then my car will say 'key fob not detected' and I can no longer drive my vehicle. This is a great feature if someone where trying to drive away with my car, however I am driving my car and I have they keys inside. This happens more frequently in the winter months than the summer. It appears as though the winter cold causes the battery of the key fob to drain or not work properly. My car will not start or unlock, then once I am able to unlock the vehicle it has a difficult time detecting the key fob (even when following instruction manual shot a dead fob). The vehicle will eventually detect the fob and start. Then on my drive the key fob needs to be on the dash next to the start engine button so I can drive and even then it can result in not being detected and stalling the vehicle. I find this a very concerning issue.
CategoryEngine
DateJan 10, 2021
StateFL
Description
Driving at night the car stalled out with no warning light or anything just completely shut off turned it back on then did it again and again luckily I was able to get home cause I wasn't very far then the next day took it to the dealership. I was told that the car has an issue with oil consumption but I had done an oil change not even 2000 miles ago and I couldn't believe how there was no warning I was lucky it was at night and there was nobody around driving behind me and now I'm waiting 1500 miles to get it checked out again and if it does it again they said I'll get a new engine I hope this issue gets resolved can't believe the quality of these cars is so bad
CategoryElectrical System
DateJan 05, 2021
StateNC
Description
At random once the vehicle is cranked the odometer will begin blinking and not stop until turned off. Our car has been reset twice and it is only temporary. Was told that it was a motherboard that was 800$ to replace but if clearing it works they would clear it until it became an issue. Well to me its an issue on a two year old car that the motherboard to the car isn't working properly.
CategoryElectrical System, Engine, Steering
DateJan 04, 2021
StateIL
Description
Stop at a stop sign. I went to proceed and the engine turned off. Took about 2-3 mins to get it to restart. The stop/start indicator displayed for service on the screen and a yellow light with an a popped on and then went off.
CategoryEngine
DateDec 29, 2020
StateMI
Description
Car burns a lot of oil, will shut down while driving. Will also say service transmission when idling for 5 minutes & not allow me to drive.
CategoryVisibility/wiper
DateDec 28, 2020
StatePA
Description
Driver side wiper blade fell off while driving in a snow storm, resulting in wiper arm smacking back against windshield and cracking glass. Had to get windshield replaced and new wiper blades. Very dangerous. Professionally installed replacement blade also fell off during use during rain storm on christmas eve, leaving me stranded on side of highway. Why is this not included in recall with 2019 /20 models? Very very dangerous.
CategoryEngine, Power Train, Unknown Or Other
DateDec 18, 2020
StateMD
Description
Vehicle randomly overheats then gets back to normal. Variable valve actuator failed. And also causing multiple cylinder misfire. Swishing noise occurs as well.
CategoryEngine, Unknown Or Other
DateDec 17, 2020
StateIL
Description
My vehicle is stalling and the oil on the vehicle is been consume rapidly I took my car and told the dealer that this is not normal they asked me to please take it every time the engile oil light will come on which it's very often. Engine oil monitors fail to engage prior to engine stalling- I was getting on the highway when my car started stalling luckly no one was behind me and I reached out to the dealer at chrysler in elgin il - they had me drop my vehicle and offer me a rental. Claiming that they will contact chrysler - jeep to get my engine replace or fixed the issue since they mention. I was told that there a numerous customer with the same issue vehicle at risk of sudden engine stalling without warning,' the jeep compass class action lawsuit alleges. But today I was notify to return the rental back and that I must drive my car and take it to the dealer once I reach 1,000 miles I talk to rachel the assistant manager to provide me with the ref# number and proof that she contacted jeep and she decline stating she didnt get one. -- I on the other hand went online and file a complain with jeep corporate office online and received a ref # right away.. ( which is why I don't believe the assistant manager at elgin chrysler.. She doesn't have paperwork of it or anything) I'm still waiting for a resolution or hear from jeep corporate office this is my reference # 77965874
CategoryUnknown Or Other
DateDec 16, 2020
StateFL
Description
I was driving and all dash lights lite up an my jeep shut off. Once jeep restarted the battery light, engine light, and start/stop light remained on. We replaced both batteries and a hood plug which seemed to work. It has been 12 days or so and all 3 lights are back on.
CategoryEngine, Fuel System, Gasoline
DateDec 14, 2020
StateOH
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at various speeds, the vehicle stalled without warning, due to an oil leak. The contact had taken the vehicle to spitzer chrysler dodge jeep ram cleveland (13001 brookpark rd, brook park, oh 44142) on sixteen separate occasions for various oil consumption tests however, there was no resolution to the issues. The manufacturer was notified of the failure and informed the contact that the failure was a known issue. The manufacturer referred the contact back to the dealer and offered no further assistance. The vehicle was not repaired. The failure mileage was approximately 10.
CategoryEngine, Service Brakes, Steering
DateDec 12, 2020
StateMI
Description
Making a left turn to enter expressway my vehicle parking brake came on by itself stalled vehicle was able to finish the turn and pulled off to side of road. Week later today pulled up to red light parking brake came on vehicle stalled took a while to restart . I am fearful of getting into an accident. Taking to dealership on tuesday dec. 15 2020.
CategoryEngine
DateDec 10, 2020
StateIL
Description
Pcv valve is failing. Car is burning oil and causing low oil pressure. Car will state low oil pressure with the light coming up on the dash for low oil pressure notification. Car will power down and engage parking brake and die. This happens while car is driving. Car takes multiple times to start back up because does not have enough oil. Had similiar diagnosed issue covered by chrysler in another car that was purchased. Same symptoms and it was pcv valve failure. This is dangerous. Chrysler fiat should issue recall
CategoryElectrical System, Exterior Lighting, Power Train
DateDec 08, 2020
StateFL
Description
Auxiliary battery in this causing major other issues within the car. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated.
CategoryFuel/propulsion System
DateDec 08, 2020
StateOH
Description
Car burning excessive amounts of oil when light comes on its too light the oil is completely empty. Causing the car to stall while driving on a city street and emergency lights to come on.
CategoryAir Bags
DateDec 07, 2020
StateNY
Description
The service airbag system warning light keeps illuminating. It will stay on for about 30 seconds and then turn off. I have brought the jeep to the dealership for this issue 5 times. They cannot find the problem. They have replaced the wiring harness and then occupant restraint controller. The airbag light still comes on and off. Jeep has done nothing to rectify the situation, they have told me that I simply have to deal with it. I have filed for arbitration and they have claimed that it is not a safety issue. All times that the airbag light has come on, the vehicle has been in motion. It has happened in the city, it has happened on the highway, it has happened at high speeds and very low speeds. It happens when going straight, turning, it really has no preference.
CategoryForward Collision Avoidance: Adaptive Cruise Control, Power Train, Vehicle Speed Control
DateDec 07, 2020
StateNV
Description
1) 10/29/2020 I was driving on the highway with the cruse control on when the car made a loud thump, jumped out cruse control, shut off, check engine light came on. After sitting for a bit, car started but would not go over 25 mpr back to town. At the signal light, when stopped, the car started to go in reverse. Was able to stop it again, and got it to dealership. They said it needed a computer update. 2) 12/06/2020 1 month later, driving on the highway home from work at night, car did it again, check engine light came on. I was able to get the car to the side of the road. After sitting, it started, but would not run over 25 mpr. And this time at signal light stopped, the car surged forward and almost hit the car in front. The car is going back to the dealership asap. This car is very dangerous
CategoryElectrical System, Engine, Power Train
DateDec 04, 2020
StateNJ
Description
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to p then desired gear. The restart is rough. Vehicle is 2. 5yrs old with 45. 5k miles.
CategoryElectrical System, Power Train
DateDec 02, 2020
StateIA
Description
'18 jeep compass- in repair shop 19 times for 55 individual repairs (several reoccurring) with only 14 completed repairs. Had loaner 119 days in 2yr- 15 attempts to repair transmission (differential) noise 6 attempts to repair stop/start warning and function 5 attempts to repair a/c 5 attempts to repair microphone (not resolved) 2 attempts to repair remote start issues 2 damages caused by shop 35 electrical repair requests 25 transmission/mechanical repair requested. I'm not able to upload my excel summary nor the service and loaner documents due to the upload limitations, please reach out and I can send a different way.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateNov 28, 2020
StateMN
Description
I was on the way home from purchasing a used 2018 jeep compass with 24000 miles and the vehicle died twice within a couple of minutes when we pulled off the I interstate to get some food. It was when we were just coasting into our destination. The compass's parking brake light then came on and a dash message read "vehicle cannot shift while moving" or something to that extent. It then turned over multiple times before starting but drove fine for the remainder of the drive home. Hoping this does not continue through the life of the vehicle.
CategoryService Brakes
DateNov 23, 2020
StateTX
Description
I was stopped at a red light, lght turned green and went to press the gas to go thru the light but car stalled and brake light came on. Car behind me almost ran into me and had to swerve to miss me. I had to turn the entire car off at the light, push the emergency brake system a few times until tge light went off before I could proceed through the light. This happened 6-7 additional times before I took it back to the dealership. The dealorship serviced the car 1 week prior and said noting was found on the diagnostic test. Car has stopped, just quit while driving and braking system light comes on. It happens when parked and at a red light or trying to move forward or while driving. Very scary.
CategoryEngine
DateNov 22, 2020
StateVA
Description
The vehicle stalled after pulling out of a parking spot. The vehicle was driving fine before being parked. The vehicle was telling us to put it in park to start and it took 3 tries to start it.
CategoryEngine
DateNov 21, 2020
StateVA
Description
The vehicle stalled when going through an intersection after coming to a stop. The start/stop was enabled and vehicle started up then stalled when in intersection. The vehicle started up after a few tries to drive our of intersection.
CategoryElectrical System, Engine, Service Brakes
DateNov 15, 2020
StateKS
Description
After coming to a complete stop at a stop sign, I started to turn left and my emergency break engaged, car stalled, would not start, advisers me to put in park and hit start/stop button. I did so and then the brake pedal had pressure beneath it where I could not brake and began to roll back nearly hitting car behind me. For 5-10 minutes car was stalled in the middle of the roa. Turned car completely off and engine light and red lighting lights came on. After my toole attempts to restart car and disengage emergency brake, car started and could drive myself back home. I'm hesistant to even take the car in, because I've read of multiple reports of this occurring to other drivers while at highway speeds. I don't feel safe with the car locking up and failing to where I can even brake or pull to the side of the road.
CategoryElectrical System, Engine, Unknown Or Other
DateNov 12, 2020
StatePA
Description
This car goes through a lot of oil. It stalls when the oil light is on.
CategoryEngine
DateNov 12, 2020
StatePA
Description
This car needs too much oil and stalls all the time!!!! When is jeep going to fix this!!! I am sending the 500 approx. Number of complaints to my lawyer to hold on to so when I get in an accident we will know jeep did nothing to help these people!! Jeep, please fix this problem. How many accidents before it is worth it to your company to take care of this in advance of accidents?
CategorySuspension, Visibility/wiper
DateNov 12, 2020
StatePA
Description
This is a two-year-old car requiring strut replacement. Never driven off-road and never driven on a flat tire.
CategoryElectrical System, Engine, Fuel/propulsion System
DateNov 06, 2020
StateTN
Description
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.
CategoryEngine
DateNov 06, 2020
StateNJ
Description
The engine shuts off while driving. This happened on more than one instance and each time it happened while driving on a city street. The information in this report is for the most recent incident, but this was not the first time this occurred.
CategoryElectrical System, Engine
DateNov 05, 2020
StateIL
Description
The u connect display panel >gps/ radio etc. Shuts down by itself while I'm driving the vehicle( in motion) ,the screen goes black for no apparent reason, then restarts itself, also while I'm driving at about 35-40 mph the engine or motor ( not sure) makes a loud sound like its down shifting on its own, almost like engine braking?
CategoryElectrical System, Electronic Stability Control, Engine
DateNov 02, 2020
StateTX
Description
While in motion the electric emergency brake will ingage on its on cause the car to suddenly slow down and stop, very dangerous especially of in traffic. Another issue while in motion at random times the ' engine' or transmission'? Feels like it slips? And makes it hard for the car to accelerate engine light turns on and says service engine. I have to pull over and stop the car restart so the transmission doesn't heat up
CategoryEngine
DateNov 02, 2020
StateGA
Description
My 2018 jeep compass will stall when stopping or slowing down increasing my chances of crashing. It will take more than 10 mins to restart and it will struggle to turn back on. We have brought it in twice to dealership shop and they say they fixed it but it still has not been fixed.
CategoryUnknown Or Other
DateNov 02, 2020
StateFL
Description
Since the moment I bought it I complained with the dealer about vibration while driving getting worst between 60-80 miles per hour. I balanced, aligned, rotated and as an ultimate resource I changed the set of tires and mopar nor autonation take responsibility or help solve my issue that still continues saying the vibration is there but they dont know the reason, and is getting worst every day, it is becoming dangerous.
CategoryElectrical System, Engine, Fuel/propulsion System
DateOct 29, 2020
StateMI
Description
2018 jeep compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. This has happened about a dozen times to this vehicle in the last few weeks.
CategoryEngine, Power Train
DateOct 29, 2020
StateOH
Description
The engine uses excessive oil and the transmission does not shift properly
CategoryElectrical System, Electronic Stability Control, Engine
DateOct 27, 2020
StateMD
Description
I took in my vehicle about a month ago to get a fix on a service engine light issue. It seemed to be a problem when I had my ac on and the transmission light and service engine light would turn on. I wouldn't be able to accelerate and it would make a jerking movement when I put my car into drive. I took my vehicle in about a month ago and they said that the problem had been fixed. Well today I get in my car to drive on the highway in the dmv and as I'm leaving the street I live on my car stops with no warning. I let it rest for a few minutes and then turn it on again; it hesitates to turn on making a weird sound then turns on about 10 seconds later. I put it in drive and it starts to drive but then jerks and completely stops. I bought this car in the beginning of the year and if I knew I would have all these issues with it and be fearful that I could've gotten into a crash or worse on the highway- I would not have bought it!
CategoryEngine, Power Train
DateOct 22, 2020
StateTX
Description
Car keeps stopping at light and not wanting to turn back on
CategoryUnknown Or Other
DateOct 22, 2020
StateIN
Description
Have had two issues and dealers can not find anything wrong. A few months after I had it, I had to have it towed to shop , to be told there is nothing wrong (no codes), now frequently it looses power like it wants to stall out. I have to pull over shut the car off and restart it. Again taken to shop to be told they can not find anything wrong (no codes). This has happened several times and now they are telling me because of recent events its bad gas. I have a stick shift, so you can feel the power loss in first and switching to second. Since I dont want to keep going, I pull over as soon as I can and shut the engine off. After a second, I restart and everything runs fine. Again, because its not throwing any codes, the dealership/service can find anything wrong. It doesnt matter if its full tank of gas or almost empty. Note: if it stalls as im driving there is a huge potential for an accident. I never thought that buying a new car, I would have to deal with these issues.
CategoryElectrical System, Electronic Stability Control, Engine
DateOct 18, 2020
StateMA
Description
Twice my vehicle has lost power while making a right turn. Electrical systems seize up, emergency brake engages without me setting it and unable to roll down windows.
CategoryElectrical System
DateOct 17, 2020
StateTX
Description
Without any warnings, I was getting ready to leave for the day and my car would not start. The car attempts to turn on but it won't turn over. I thought it was the battery but it's not. My car was parked when this event occurred,
CategoryEngine, Power Train
DateOct 17, 2020
StateVA
Description
Today while driving on the highway, my car started to jerk which then the check engine light popped up with the transmission light saying it needed to be serviced. Once that appeared in the middle of me driving on the highway my car failed to accelerate. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. I immediately turned my emergency lights on. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. I turned the car completely off and turned it back on, so I began to drive again with caution but the check engine light was still there. I drove for a mile and the transmission light message popped up again, which then cause my vehicle to jerk and stall again in the middle of driving. It put it on emergency brake but this time I was able to move to the side of the road. I let the car cool down so I turned it completely off again. This is not the first this has happened. Its very dangerous and unacceptable. I have taken it to the dealership several times and the mechanics have no idea what it is. I need to get this fixed because its not safe for me or others driving around me. I do not feel safe in this car because random things appear and cause the car to fail while in driving. There was no message or warning about anything.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateOct 15, 2020
StateIL
Description
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.
CategoryService Brakes
DateOct 12, 2020
StateMI
Description
The jeep sat for four to five weeks during the covid-19 shut down. In april we started to drive the vehicle with only 10,870 miles on it and discovered serious pulsating when braking in the steering wheel and dangerous vibration in the braking altogether. Livonia chrysler jeep service person drove the jeep and determined warped rotors. Would not repair under warranty. Car sits month after month unable to drive while paying lease payments on the car. Took the car to snethcamp today 10-12-20 for an appointment set up by kris in jeep customer care. Dealership will not look at the jeep unless I agree to a . 00 inspection fee. I refuse to pay anything for a defective lease vehicle repair. The jeep is still at the dealership and so far no resolution through customer care at fca has occurred. No issues with the brakes occurred before the vehicle sat for approx. 4 weeks. Why in the world would warped rotors due to non use of the vehicle be the responsibility of the person leasing the vehicle with only 10,870 mile on it? So far I have made 7 payments and insurance costs per month on a vehicle for 7 months that cannot be driven due to inferior manufacturer parts. Help!!!!
CategoryEngine
DateOct 09, 2020
StateNJ
Description
2018 jeep compass stalls in the middle of busy highways. Extremely unsafe. Jeep says engine burns oil too fast. Many times there is not even a warning light. Has happened since I bought the car. Happens every 1000-2000 miles. Jeep said it's a safety feature and to just add oil. That did not fix the problem and is not a solution to this dangerous engine that many other people are experiencing. There needs to be a recall before someone gets killed.
CategoryEngine, Unknown Or Other
DateOct 06, 2020
StateTX
Description
Car struggles to start, car gas pedal acts like it revs forward as if im pushing the gas, car has gone through 2 batteirs and does not turn on. It is currently in the shop this has happened plenty of times. Back up camera sometimes does not turn on, and automatic stop shuts down.
CategoryEngine
DateOct 02, 2020
StateVA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while driving 25 mph and approaching a traffic light, the vehicle stalled without warning. The contact restarted the vehicle however, the failure persisted. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of failure. The failure mileage was approximately 120,000.
CategorySuspension
DateSep 29, 2020
StateFL
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving over a speed bump, the passenger's side front control arm detached. The vehicle was towed to arrigo chrysler dodge jeep ram sawgrass (5901 madison ave, tamarac, fl 33321) and the contact was informed that the control arm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.*dt*dt*jb
CategoryService Brakes
DateSep 21, 2020
StateIL
Description
When driving 30 mph my e-brake engaged by itself causing brake to lock up and jeep to turn off. Jeep mechanic cannot find code or anything wrong with it!
CategoryUnknown Or Other
DateSep 21, 2020
StateUT
Description
The system that automatically turns off the car at stops works intermittently. Mostly does not work. My display for the radio and apps and so forth does not work at times and goes all black. I had it taken in and they said there was a battery that supplies power and they replaced it. It has only been a few weeks later and it is doing the same thing again. I told the service center it was not fixed and have still not heard back from them. They say this is a common issue with it. When the screen goes black I cannot make any adjustments to radio, maps, air for heat and cool and the back up camera is unavailable. Is this a common issue and if so why? Is there a fix for this?
CategoryElectrical System
DateSep 16, 2020
StateNC
Description
While driving, entertainment display cuts out without any input by user. Usually ends up coming back on minutes later. While vehicle is off and stationary, car does not register lock button being pressed on inside of the vehicle or from the key fob. If it does, there is always one door that stays unlocked.
CategorySuspension
DateSep 11, 2020
StateNY
Description
The passenger side strut has already broken, the vehicle is under 20,000 miles. Also the vehicle has already had multiple repairs under warranty for faulty backup camera and computer in the car. When operating the vehicle, even on smoothly paved roads, the strut rattled and makes noise. The car has not even had its first inspection yet and there is a possibility that it may not pass with this issue. The strut gets worse over time.
CategoryElectrical System
DateSep 09, 2020
StateTX
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while driving at various speeds, the battery drained, the tires locked up, the vehicle loss motive power and stalled. The battery warning light was illuminated. The vehicle was towed to rockwall chrysler dodge jeep ram (970 e interstate 30, rockwall, tx 75087, (469) 698-2100) and diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The local dealer was unable to identify the failure. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 50,000.
CategoryElectrical System, Engine, Power Train
DateSep 08, 2020
StateTN
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis chrysler dodge jeep ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to east tennessee dodge chrysler jeep ram located at 2774 n. Main st, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000.
CategoryElectrical System, Engine, Vehicle Speed Control
DateSep 08, 2020
StateMI
Description
My vehicle sounds like it's down shifting when driving between 40 & 50 miles and it has cut off on me several times when tuning the corners and something always sounds like it's rattling. I've taken it several times to the dealership and because no codes pop up they want to charge me to inspect it. I've complained about these issues since I've purchased it. There have been times when all of my functions light up or it tells me my key is not in the vehicle when it's in plain site. This happens when I'm driving on the street or freeway.
CategoryEngine
DateSep 08, 2020
StatePA
Description
Car stalls out and check engine light comes on. Was stopped at a red light and when turned green the car would not move when gas pedal was pressed.
CategoryElectrical System, Engine, Power Train
DateSep 05, 2020
StateTX
Description
Vehicle has randomly shuts down while driving street or highway. Service transmission light comes on while driving and car decelerates which is extremely dangerous at highway speeds. Back up camera instrument panel intermittently does not work. I am sure there is more but at this time this is all I can think about as my daughter, son-in-law and grandbabies are stuck on the side of the road 250 miles from home. Most recent occurrence today with transmission light.
CategoryFuel/propulsion System
DateSep 05, 2020
StateNY
Description
I'm currently experiencing problems with a 2018 jeep compass it seems to be going through a lot of oil and I keep getting an indicator saying on the screen low oil pressure until I put oil in it goes away about 2,000 miles later comes back on again
CategorySuspension
DateSep 05, 2020
StateNY
Description
A year ago the passenger side lower control arm stabilizer link was bad and there was a recall on it so I got it replaced is fine a year later I have to have it replaced again because it's making all kinds of noise
CategoryElectrical System, Power Train, Service Brakes
DateSep 04, 2020
StateTX
Description
When driving down the road if I make a complete stop the autostp engages will not disengage until jeep is in park and turned off and on. The emergency brake will also randomly engage. Cause me not to be able to move. Also have had times were the brake pedal is stiff and cant start the jeep.
CategoryPower Train
DateAug 29, 2020
StateIL
Description
When the vehicle is parked after being in motion, I often get an error message for the transmission followed by a check engine light. When this happens, the vehicle has a hard time shifting. By this, I mean that whenever I shift into another gear the vehicle stalls then has an abrupt shift that moves the entire vehicle. If the vehicle is not turned off for a minimum of 30minutes, the vehicle will not exceeds speeds of 35 mph. The vehicle also continues to make a noise that sounds like it is being forced into motion.
CategoryEngine, Fuel/propulsion System
DateAug 28, 2020
StateOH
Description
The car stalls at turns and says "low oil pressure" just bought this car jul 03 2020.
CategoryStructure:body
DateAug 27, 2020
StateNY
Description
I believed I had locked my doors on 2 occasions using my electronic key fob. The car beeped and lights flashed indicating that the doors were locked. Twice after thinking doors were locked I was robbed of approximately 55. 00 hidden in my glove box and center console. After 2nd time, upon investigation of the locking procedure I was able to determine that all doors except driver's would lock but not driver's even though upon walking away the indicators showed that all doors had locked. Even when in car hitting the lock button on inside of door locked all doors but driver's. I had to use key on outside to finally lock door and manually move button on inside of door to get it to lock. I believe this to be a safety issue because believing vehicle is locked when in fact it is not allows for assault or car jacking of me while stopped. It has already cost me money and time and it makes the door unsafe if ever hit on the side where that door is located because of less strength in the door. Car under warranty but upon fixing it dealer states that window motor for that door also needs attention but no parts available at this time. I will be leaving on a 500 mi. Trip tomorrow without the ability to lower my window another possible safety issue.
CategoryFuel/propulsion System
DateAug 24, 2020
StateMI
Description
This vehicle has a known oil consumption problem yet chrysler will not recall or repair it. There is no warning light for low oil and the car will just suddenly loose power. Dealership states you have to bring in your car every 1000 miles for an oil consumption test. Problem started within 6 months of leasing vehicle with less than 5000 miles on it. Problem has been ongoing every few months despite getting regular oil changes. It has happened when driving vehicle (sudden loss of power) or when starting up car after being parked. Has been serviced at least 6 times in less than 2 years.
CategoryEngine
DateAug 18, 2020
StateVT
Description
I bought a 2018 jeep compass in 2019 it had about 10 thousand miles on it. 4 months later I'm heading to work and car stalls out. I started back up and made it to my local garage they checked the oil and there was not a drop of oil in it. They said it was there fault they never put oil in when I purchased. 4 months later completely out of oil again. And here we are today 2 months after the last service call my is going threw almost an entire tank of oil every 2 months. And my local dealership where I purchased the car keeps making me do oil consumption test... And my car has completely ran out of oil 3 times and I have had 2000 miles more to go before I needed an oil change. I actually run out of oil in my way before I need an oil change. I have complained to the jeep corporation several times in the last year and they will do nothing to fix.
CategoryPower Train
DateAug 18, 2020
StateUT
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that when the vehicle was started, the gear shifter failed to shift to the desired gear. The engine icon illuminated. The failure recurred. The contact called the larry h. Miller chrysler jeep dodge ram riverdale dealer located at 1481 w. Riverdale rd, riverdale, ut 84405, and was not given a callback. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. *bf the consumer has stated the problem has occurred more than once. *as
CategoryElectronic Stability Control, Engine, Power Train
DateAug 14, 2020
StateFL
Description
Stop/start not available, backup camera goes out or does not work, engine is super hot high heat, check transmission ligh, check engine light, amber stop start light,putting in reverse and car will die out or hesitate, only 14,000 miles 2 years old all these symptons came on this week. Truly frustrating 2 year old car and its rediculous how bad this is. I will never buy this compass or jeep again.
CategoryEngine
DateAug 12, 2020
StateSC
Description
Car will intermittently cut off while driving causing you to have to put in park, turn off and then restart car. This has happened on more than one occasion. Today 8. 12 I was making a left hand turn and in the midst of the turn the car cut off which automaticlly engaged the parking break. I had to disengage the break, push car to medium to avoid oncoming traffic, put in park and cycle the car off. I was able to immediately restart the car but the entire process takes a few minutes.
CategoryElectronic Stability Control
DateAug 07, 2020
StateWV
Description
My traction control makes a loud noise, after having it back to the garage 3 times I have been given 3 choices. 1 listen to the noise, turn up my radio or 3 turn off the traction control. Jeep has no answer or fix for the noise. I find it troubling that they would suggest turning up the radio which to me causes a safety issue or to turn off the traction control which seems to me was put on there as a safety feature. This has been an ongoing problem since I have owned this vehicle.
CategoryElectrical System, Power Train
DateAug 05, 2020
StateGA
Description
Battery died and requires jump starting every time I turn the vehicle off. It took an hour to start my vehicle today. It is believed to be a voltage regulator issue just like other models of this vehicle but my vin says it isn't eligible for the recall.
CategoryElectrical System
DateAug 04, 2020
StateMD
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving and slowing to a stop, at approximately 5 mph the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to tate dodge chrysler jeep ram (7429 ritchie hwy, glen burnie, md 21061, (410) 766-2560) who informed the contact that the main battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
CategoryEngine
DateAug 03, 2020
StateTN
Description
The engine burns an excessive amount of oil and then stalls while running - this is a huge safety issue. The first time this happened no oil light came on and it only flashed a few times on the second instance. Only 43000 miles on the engine an still under warranty but jeep is refusing to address this issue. Only 3000 miles since last oil change and had to bring to dealership because of stalling and was told it needed oil (3+ quarts). This is a know issue to jeep and they are putting people's lives at risk. Jeep is claiming that this is normal. They refuse to address because the issue is big and they refuse to pay to fix this. This happened to my daughter several times when driving. The dealer said it is a know issue and jeep is saying not covered under warranty. They charged us 5 today and said we need to check oil at ever fill up.
CategoryElectronic Stability Control, Steering, Suspension
DateJul 29, 2020
StateIA
Description
Issue is what seems to be with the front suspension and it's alignment. I'm pretty sure there's not anything broken, in fact I'm actually baffled unless it is a possible 'camber' issue/setting. More specific: negative camber, causing both tires to bald on the inside, evenly if that makes sense. (but I'm not going to act like I know my stuff, cause it's not my profession) see attached below... Also spoke with service supervisor mentioned (over phone), he says a potential toe out, in which is also on attached sheet. If needed I could send the photos of the tires wear pattern. Car mileage (43k) vehicle does not pull, vehicle was not in motion, & we've only had the vehicle a little over a year. Read about other recalls of same make/year thus reason behind complaint. There in the attachment, looks a little over-emphasized, however, issue is this bad.
CategoryUnknown Or Other
DateJul 29, 2020
StateVA
Description
On the way home my rear view camera stopped working. I couldn't fix and the reason is unknown on how it stopped. It only shows a black screen.
CategoryElectrical System, Electronic Stability Control, Fuel/propulsion System
DateJul 27, 2020
StatePR
Description
Encendido repentino de luz stop, luz servicio al motor, radio se apaga. Esto ocurre mayormente cuando vehculo est movimiento, carretera de ciudad, lnea recta.
CategoryEngine, Power Train
DateJul 25, 2020
StateWI
Description
Was driving on the highway 65 miles an hour car completely shut down emergency brake was engaged. Message popped up on dash stated to shift car in to park and restart. I went from 65 miles an hour to the side of the road in the matter of seconds a semi almost crashing into me. Pulled over restarted the car, started driving to the dealership when it happened to me again on the way. Left car at dealership was told the next day I needed to purchase an oil change. Dealership said there was no oil on the dipstick and no other problems were found. I am 1000 miles away from an oil change. The dealership said that these cars consume oil excessive amounts that means 5 quarts of oil has been consumed in between my oil changes. I do not trust driving this car myself or with my family. I had no indication or warning that oil levels were even low. Want me to get an oil change and do a 500 mile check for 3000 miles I do not trust driving this car for even 5 miles. Jeep nor dealership will not do anything else until he consumption test is complete. I have also read other complaints stating they are getting replacement engines put in and they are the same engines with no problems fixed.
CategoryElectrical System, Power Train
DateJul 24, 2020
StatePR
Description
Initially service transmission message, appears on the car when it was turn without moving for more than 10 minutes, after that if there was an intention of changing the gear of the car (drive or reverse) the complete cars move like a mayor part was broken. After turning on the car and turning off the car 2 times the message disappear and the car can start moving freely. The car was taken to service and the dealer service explain that it was an incorrect plug. Weeks later the event was repeated but now running at a speed of 60 miles per hour. When the message appears while running the car instantly reduce the speed, which is very danger at this speed, and when pressing the accelerator the engine does not respond and can not exceed 30 miles per hour. This has happened multiples times, and it has been 'corrected' in different ways by the dealership, changing battery and correcting misplaced cables, now it happens every day. It is important to state that I was able of changing the car at the dealership but the same error happens on the new car.
CategoryEngine
DateJul 21, 2020
StatePA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while on a hill with the engine idling on several occasions, the vehicle auto shut-off feature engaged and the vehicle shutdown however restarted after several minutes. The contact stated the vehicle consumed an excessive amount of oil. There were no warning lights illuminated. The vehicle was taken several times to hillview motors (5309 us-30 e, greensburg, pa 15601, (724) 858-4809) where a oil consumption test was performed and the contact was informed the vehicle performed as designed. Additionally, oil was added to vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however no further assistance was provided. The failure mileage was 6,000.
CategoryEngine
DateJul 16, 2020
StateIN
Description
The engine quits running and will not restart. This happened on a busy city road.
CategoryElectrical System, Engine
DateJul 11, 2020
StateGA
Description
I started the car and everything would turn on except the engine (vehicle stationary). Sometimes the back up camera is black and won't turn on when reversing (vehicle moving). The engine light randomly turns on when there's nothing wrong with the jeep (programming/electrical issue???) & a bunch of other lights, but then the next day it'll be gone; or it'll be gone after I turn the vehicle on & off multiple times (this happens when vehicle is moving on highway). All 3 of these incidents have happened several times & I feel very unsafe driving myself & my family in this vehicle, because of it.
CategoryElectrical System, Engine
DateJul 09, 2020
StateIN
Description
My 2018 compass stalled on me twice in city traffic. Checked the oil and the dip stick was dry. The oil light did not go on.
CategoryElectrical System, Engine, Service Brakes
DateJul 06, 2020
StateVA
Description
Since a month after I bought the vehicle I been back to the dealer fixing vehicle in everything. Car has been through new engine new radio new 4 set of tires new steering rack new brakes new rotors new lug nuts etc I have all my paperwork
CategoryEngine
DateJun 29, 2020
StateMI
Description
The 2. 4 l engine in this car has oil consumption issue. Fca negated all prior tests they did and say I must start over and test every 1500 miles,not every 2000. They dont want to replace the lousy engines. Car shuts off on road when oil gets too low. Very dangerous! They say just have it towed to dealership when engine dies. Card has been towed there 3 times so far for malfunctions in engine. They want to put a lock on oil filter and demand only they do oil changes or consumer is responsible for new engine. Any recourse?
CategoryElectrical System, Engine
DateJun 26, 2020
StateMD
Description
Oil consumption of over 1 qt-2qt over 2000 miles or less with engine light illumination and electrical issues w/o warning. Automatic shutdown when driving and chrysler says its normal oil consumption. Eval. Guidelines change with each study. Oil consumption test very specific and is billed to owner indiscriminately. No discussion of repair. *tr
CategoryElectrical System:12v/24v/48v Battery, Engine
DateJun 26, 2020
StatePA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The instrument panel indicated shift to desire gear or place vehicle in park. A secondary message stated automatic start could not be detected. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle was taken to three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216), to be diagnosed. The contact was informed that the battery needed to be replaced. The battery was replaced however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,800.
CategoryEngine
DateJun 26, 2020
StatePA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the instrument panel indicating shift to desire gear or place vehicle in park. A secondary message stated that automatic start was not detected. The contact pulled over and restarted the vehicle however, the failure persisted. The vehicle was taken to three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216), and was diagnosed that unknown software in the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure recurred and was not taken back to the dealer for a second diagnostic testing. The contact stated that the failure persisted. The manufacture was not made aware of the failure. The approximate failure mileage was 29,000. The vin was invalid.
CategoryEngine
DateJun 18, 2020
StateOH
Description
I was driving my car around for a week with no oil in it, the dummy oil light never came on, my car never told me I needed oil, while this happened it also cause my cars parking brake to engage while I was driving through town. I was not even due for an oil change. The dealership said they couldn't figure out why that had happened. *tr
CategoryUnknown Or Other
DateJun 16, 2020
StateNV
Description
Car stalls. At stops it turns off. It has happened frequently on city streets while idle at a stop sign or light. *tr
CategoryPower Train, Unknown Or Other
DateJun 15, 2020
StateIL
Description
Will not start when pressing the "start engine" button it was stationary. It also completely stops and locks into place then goes automatically into emergency brake when turning or coming to a stop. *tr
CategoryPower Train
DateJun 14, 2020
StateFL
Description
The car transmission indicator is coming on. Having a slow time to accelerate and drive
CategoryElectrical System
DateJun 05, 2020
StateCA
Description
Driving and the whole panel went dark, radio and everything - came back on approx 2 hours later. This only happened once. Then my start/stop stopped working. When I try to start my vehicle it does not start but says engine is running. I had to go outside my vehicle to remote start it in order to go. Vehicle stalled while driving down the street. This all recently started to happen. A lightning bolt symbol appeared on my gage as well as my engine light. *tr
CategoryAir Bags
DateMay 27, 2020
StateMI
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the southfield chrysler dodge jeep ram (28100 telegraph rd, southfield, mi 48034, (248) 331-9937) where the contact was informed that the air bags wiring harness needed to be replaced at a cost of ,000. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,500.
CategoryEngine, Vehicle Speed Control
DateMay 07, 2020
StateIL
Description
My wife and her aunt were driving at 70-75, then it felt like when a governor kicks on. If that makes sense. At the same time the check engine light came on. Since I was already going that fast I couldn't really tell, but I thought it felt like I couldn't accelerate. Then after they stop for groceries and began driving again they couldn't get it to go over 30. Drove on the shoulder to the next exit. It felt like it wouldn't shift out of first gear to accelerate. I even tried sport mode to manually do it & it still wouldn't. Then they pulled over and let cool briefly it was working again. When my wife finally made it home I plugged in my portable code reader to see what tripped the service engine light and the code was for transmission control module. I bought this vehicle last year with 5000 miles on it, currently it has 25,000. This is absolutely ridiculous!! And then reading the other issues people are having this vehicle sounds like a death trap waiting to happen! My family and friends will never purchase dodge products again, junk. *tr
CategoryElectrical System, Electronic Stability Control
DateMay 05, 2020
StateTX
Description
The jeep has gone into limp mode twice. First time was almost rear ended. Jeep was towed to dealership same day. Repaired once advised there was a mother board issue. The second time dealer unable to replicate no repair made. Turn started to get stuck around the same time. Turn signal keeps getting stuck has been sent to dealer several times issue still not repaired. *tr
CategoryElectrical System, Engine
DateMay 04, 2020
StateMI
Description
My 2018 jeep compass started randomly overheating. We were stranded for over 5 hours in the middle of nowhere. I had the engine thermostat replaced, as the mechanic thought that was the problem. It seemed to work and we were in our way. About 2 miles from our destination it started overheating again. There was no steam, no excess sound from the engine, no nothing. I took the vehicle into another mechanic and had a full diagnostic ran, only to come back with nothing. We are currently driving through the desert with the heat on because anytime you turn on the ac the engine starts to overheat, and it is not even 80 outside. I looked it up in the seems to be a fairly common problem for the jeep compass. We have a long way to go on our trip still. This is extremely concerning considering the age and mileage of the vehicle.
CategoryElectrical System, Engine, Exterior Lighting
DateMay 03, 2020
StateNC
Description
Car has stalled while driving. No transmission fluid and just bought from dealer less than 600 miles ago. Engine runs hot to the point vehicle stops while driving. Electrical system malfunctions and windows go up and down. Burning through coolant and transmission fluid as well as oil. Car overheats upon any acceleration and shuts off. All occur while in motion. Vehicle electrical system and lights too bright at night and cannot see you back up while parked or in motion. Cannot dim. Vehicle gear shift is rough in and out of gear (in drive to parked). Could not park when stalled.
CategoryEngine, Steering, Unknown Or Other
DateApr 22, 2020
StateVA
Description
While driving my jeep compass, the engine will randomly shut down/stall. The last incident occurred while crossing railroad tracks. The engine shuts down due to low engine pressure as a safety feature to prevent damage to the engine (information from the dealership). However, the engine shutting down/stalling is actually creating a hazard. This has occurred on three separate occasions and the vehicle is a 2018 (2 times while on multi lane highways and 1 time whole crossing railroad tracks). The dealer solution is that the oil needs to be checked prior to every operation to ensure it is within operating levels which is completely unacceptable. The dealership also stated that burning 1 quart of oil / 4000 miles is within tolerance for the engine in the vehicle. Also unacceptable. I'm just lucky I wasn't transporting children in the vehicle during any of the incidents (part of my job to transport children using my personal vehicle). Currently jeep provides no remedy for the issue other than to constantly check the oil. My concern is what will their response be when someone stalls on a railroad track with an oncoming train?
CategoryElectrical System, Engine
DateApr 15, 2020
StateIL
Description
I left my house and drove about a mile down the road. I stopped at a stop sign and as I went to proceed onto an extremely busy road my 2018 jeep compass completely shut down. It wouldn't move and told me to shift gears then press the brake and start button. Multiple attempts would not restart the car. Even though I put it into park, the d on the shifter was flashing and a message on the dashboard said that it had to be in park to start... Even though it was in park. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was, no warning lights or anything. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, I immediately made an appointment at the dealership to have it checked out. The man who helped we when I got there said he thought he knew what the issue was. He showed me that there was hardly any oil on the dipstick. I realize I was about 800 miles past the 5000 mile oil change, and they told me that jeep said it was acceptable to burn a quart of oil every 2000 miles. This seems excessive to me and every mechanic that I've talked to. I have read that the engine was designed to shut off when oil is low and chrysler confirmed that. How does this pass testing? There is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles are on the road. There needs to be a recall asap and engines need to be replaced with ones that don't burn through fuel like this. Hundreds of people have reported the same issue online. *tr
CategoryEngine
DateApr 11, 2020
StateOH
Description
Four different times the car has suddenly shut down while driving in traffic everything shut down and parking brake came on. Hard to restart and get parking brake off to get out of the middle of the road and traffic. First time at 11,900 miles.. No warning. Oil has been low two of the times when taken to service center but no warning lights came on. Happened again at 18,000 & 22,000 miles currently have 23,000 miles. *tr
CategoryPower Train
DateApr 10, 2020
StateKY
Description
Tl* the contact owns a 2018 jeep compass. Contact stated that while driving at 35 mph, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle failed to exceed 35 mph. The vehicle was towed to commonwealth dodge ram (6408 preston hwy, louisville, ky 40219 (502)785-8360), to be diagnosed. The mechanic was unable to duplicate the failure or provide a fault code. The vehicle was not repaired. The failure recurred several times. The vehicle was taken back to the same dealer and the transmission control module was replaced but failed to fix the vehicle. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 17,468. *bf*jb
CategoryEngine
DateApr 07, 2020
StateCA
Description
I purchased the car brand new. Since the beginning it was burning/leaking oil as I was often told, but car shouldn't do that. Yet dealership neither other oil change places never checked my vehicle for additional issues. Recently it got very bad and I went to a different dealership and thought maybe there they will check. They did some special procedure and found there is cracks in the engine that are causing the oil issue and may cause vehicle shut down and crash. They said it is manufacturer issue and it was faulty engine put in. My car is just little over 1. 5 year old but because I drive a lot unfortunately warranty doesn't cover it and there is somehow no recall on it. How is it possible there is no recall for such a major issue? Ehhh... Please feel free to reach out to me or dealership with any additional questions. Or I can send diagnosis documents.
CategoryEngine, Power Train, Vehicle Speed Control
DateApr 04, 2020
StateNJ
Description
I own a manual 2018 jeep compass with around 14,000 miles. This has happened twice now. I noticed, and not sure if it is a coincidence or not, after the car has idled a bit. Each time the car makes a terrible rattling noise. The car loses power, has no pick up, goes limp. It is a manual, and when I put it in 1st or 2nd gear, it will not go above 2rpms on the dial. I usually shift when it gets to 3. No warning lights of any kind come on. I managed to get it not to stall on the highway, but both times I have not had to stop at a light or anything. Both times I let it sit overnight, and it was fine in the morning. After the first time I took it to the dealership and they found nothing. I have contacted chrysler and have a case number.
CategoryFuel/propulsion System, Power Train
DateApr 02, 2020
StateWV
Description
The fuel hand is inaccurate I had a half a tank of gas started it and it randomly said I had 423 miles to e which it has never said not even with a full tank of gas ever since then it's like it drinks the gas it's supposed to be getting more than 120 miles a tank a gas every two days I have to put gas in it or the gas hand is lying. When driving sometimes it feels like something kicks it in the rear it doesn't always do that but it's occasionally and I'm concerned that maybe something is wrong with the transmission there's only 46,000 miles on it I've never had a vehicle that at least once a week it feels like something kicks it or hits it in the rear before it takes off it gets up to 6 or 7 sometimes before it will even change gears when I take it to the garage they say nothing is wrong or they changed the air filter.
CategoryElectrical System, Unknown Or Other
DateMar 28, 2020
StateFL
Description
Purchased 2018 jeep compass trailhawk sport which now as approx. 28,000 miles. At approx. The one-year mark of ownership, the jeep started experiencing significant issues with the auto start/stop feature and back-up camera. With regard to the first, the vehicle will be stopped at a stop sign, intersection, etc. And the engine will turn off (auto start/stop feature), however, the engine will not turn back on at times. This is an intermittent problem and unknown what it resolves to specifically. On occasion when this fault occurs, the vehicle will display the auto start/stop light on the dash with an exclamation point next to it. In the owner's manual it advises the vehicle should be taken to the dealership for diagnostics. Owner has taken the vehicle to the dealership on multiple occasions without any explanation or remedy. Dealerships have advised they are unable to determine the source of the problem and unable to replicate it. The back-up screen is also an intermittent issue. On occasion it will work whereas other times it will simply display a black/dark screen. The text "check all surroundings" still displays on the black screen. Most recently, however, owner observed the screen showing "camera system unavailable" with the black screen. Jeep's warranty provider/administrator has been extremely unresponsive in resolving the auto start/stop issue. In many cases, we aren't even receiving acknowledgement of the videos/pictures we are sending in to their email. As of late march, owner is receiving a new back-up camera after having just driven the jeep to a dealer and requesting replacement. Owner is consistently being told to take the jeep into a dealership, as the problem occurs, but dealerships cannot figure out the auto start/stop issue. Owner is becoming fearful in driving vehicle as it seems unreliable in operating properly.
CategoryElectrical System, Engine
DateMar 26, 2020
StateTX
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while driving at various speeds, the oil warning light illuminated. The vehicle was taken to an independent mechanic and the oil level was checked. The oil level was within safe vehicle operating range. The oil light was reset. The contact linked the failure to nhtsa campaign number: 17v670000 (engine and engine cooling) however, the vin was not included. Additionally, the contact stated that the ess (engine stop-start) function was inoperable. The vin was not included in nhtsa campaign number: 18v524000 (electrical system). The vehicle was taken to meador dodge chrysler jeep ram located at (9501 south fwy, fort worth, tx 76140) and southwest chrysler dodge jeep ram located at (2235 n main st, cleburne, tx 76033) where the contact was informed that an oil consumption test was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
CategoryEngine
DateMar 26, 2020
StateFL
Description
Car stalled 4 times in the last month while at stop lights. I was stopped at light and when I went to move again the car stalled-all panel lights flashed and car would not turn on again. After multiple attempts the car finally started. This is just another problem with this vehicle. It's also been in the shop multiple times for drivetrain issues. Vehicle is a lemon.
CategoryElectrical System, Engine, Unknown Or Other
DateMar 24, 2020
StateCA
Description
I was driving vehicle going 30 mph at an intersection and the car died as I was turning. Lucky there was a little room where they were doing construction I was able to get out traffic. The parking brake engaged. I waited like two minutes and release the parking brake to restart the car. Car tried to turn over three times, and would not start. Waited 5 min and tried to restart car. Finally came back on. Drove it less than two miles down a city street and it did it again. The last time I was able to get it to restart, the transmission light remained on.
CategoryElectronic Stability Control, Engine, Steering
DateMar 13, 2020
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while his wife was approaching traffic, the brake pedal was depressed and the vehicle stalled. The vehicle was restarted. The driver stated on a second occasion while at a stand still at a parking spot, the vehicle was shifted to reverse and failed to respond with the check engine warning light illuminated. The driver stated on a third occasion, when trying to shift gears to reverse, the steering ceased and the vehicle stalled. The driver shifted the vehicle to park with several warning lights illuminated. The contact was unable to restart the vehicle. The contact stated the engine was running message was displayed on the instrument panel. Additionally, instructions to depress brakes was displayed. The contact attempted to shift into park but was unable to do so. The contact was unable to turn the vehicle off. The contact waited for several hours and then drove to chrysler dodge jeep of paramus located at 315 nj-4, paramus, nj 07652, where the contact was informed that the vehicle needed maintenance service. The contact continued to experience the failure. The manufacturer was not informed of the failure. The approximate failure mileage was 12,062.
CategoryEngine
DateMar 12, 2020
StateKY
Description
Engine is failing multiple oil consumption tests at dealership. When asked what the next step is for a resolution we are told it is only documented. The vehicle is burning 1 quart of oil every 1000 miles.
CategoryPower Train
DateMar 09, 2020
StateSC
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that after switching the transmission shifter to the reverse position, the vehicle erroneously drove forward over a curb, hit several trees, and a parking pole. During the crash the vehicle destroyed. The vehicle was towed away. No injuries were reported. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. The failure mileage was 26,000.
CategoryEngine, Power Train
DateMar 07, 2020
StateRI
Description
At the end of february 2020 my 2018 jeep compass engine would seize, while I was driving. It would shut off, and automatically put on the parking brake. I would no longer be able to accelerate, I'd lose power steering, and then it would struggle to restart. This obviously put me at high risk for causing an accident or being involved in a collision. Before the engine shut down, I would see "cannot shift while vehicle is in drive" on my dashboard screen. I had it towed to dealership, as I was rightly terrified to drive it, and they said it was a loose electrical shifting wire. They stated that they secured it and that it should be fine. It happened again two days later, this time with no dashboard screen indication, only the d on my gear stick flashed, and I brought it back. Upon inspection the dealership said that I was out of oil and this was triggering the engine shut off. I was 800 miles over for an oil change (that I had scheduled but was unable to drive to because of the car malfunctioning) however my car had given me no indication whatsoever that it needed oil. I now must go back to the dealer in 1000 miles for an oil consumption test. Dealership predicts I may possibly need a new engine. My car also jerks when I switch gears and at times it struggles to start. Even if the engine is replaced there is no guarantee that the car engine won't seize again if it is low on oil, or thinks it is, and I shouldn't have to manually check the oil of a 2018 vehicle that I purchased with the expectation that it was safe and reliable. Really disappointed with chrysler. I've owned jeeps in the past that were great and lasted forever. This is really something that chrysler should consider recalling the whole make/model for. I'm afraid to drive anywhere or have other people in my car. My car is a liability not a safe passenger vehicle.
CategoryPower Train
DateMar 06, 2020
StateNJ
Description
I've been getting this car serviced every 2-3 months for the same issue since I first leased it in july 2018. I've been saying it's a transmission issue, I get ignored. My car has stopped working in the middle of the road and highways for the entirety of my lease, it happened again on 3/1/2020 and the service department finally took it in. After almost a week of not touching it, they finally took a look at it and confirmed that it was the transmission. They now don't know how long it's going to take to fix and they want to charge me out-of-pocket for a rental car to use until they decide to fix it. This was a brand new vehicle that left the lot with 0 miles on it, I had to go through a recall and countless moments where I was scared to drive it, and no one batted an eyelash. This dealership is rude and careless, they just want to make money off of people. I should not be paying for a leased vehicle that is clearly damaged. This last time that it happened, I was going 35mph on a local road and thank goodness there wasn't many drivers around and no accidents occured.
CategoryEngine
DateMar 03, 2020
StateCT
Description
We leased a 2018 jeep compass on 02-27-2018 from danbury dodge dealership. We started to have problems in november 2019, only getting 7 miles per gallon, going from heater to ac on its own and loosing entire display screen. Tried to get into dealership on many occasions but was told they had no loner so when the display screen was lost, I rented a car and went for service at danbury dodge. Within one hour they called me stating that the entire engine had to be replaced. That is a very short time to determine this, vehicle only has 16,000 miles on it. The next week I was informed that it was fixed. When I drove it home, I noticed a sound in the engine and a shuttering that it never had. When my husband got home, he looked under the hood to make sure they had put back anti freeze, which they did not, but also found that they left a 3' tool that was laying across the battery! If this had fallen it would have hit the battery connections and caused a fire. I again went down to the dealership with this new problem and was told that the new engine might need to be replaced. We have done research on the 2018 jeep compasses and found numerous complaints about the safety issues with the engines and electrical problems. These vehicles actually can stop running. This is a huge safety issue on any road, especially on the highway. I requested from the dealership and the jeep corporation to buy back this vehicle due to the now known safety issues. Both have refused. I take care of my grandchildren and this represents a huge issue for our family. I can not understand why there is not a recall on these vehicles. I have article upon article stating the engine problems. I am willing to make copies and get them to you. We have to surrender the vehicle and take a hit on the remaining lease payments. I need some help, please!
CategoryUnknown Or Other
DateMar 03, 2020
StateMI
Description
This has happened three times in the last month; (after doing some online inquiry see other complaints about this same thing happening): after accelerating, when I go to turn my vehicle, my vehicle will automatically shut off and my parking brake turns on. This has happened on major (high traffic) roads each time and presents a huge safety concern.
CategoryEngine
DateMar 02, 2020
StateMI
Description
Engine shuts off while driving. Seems to happen just after using brakes for red light or stop sign. When I accelerate after stopping the engine shuts off shortly after. Extremely dangerous as it can happen right in the middle of an intersection after stopping for a red light!!!! Just started doing this yesterday, and it happened twice. Both times on a side street after stopping for a stop sign. I am taking my compass in this morning to the dealership, as I am terrified to drive my jeep 🙁
CategoryEngine
DateFeb 27, 2020
StateNY
Description
A couple of days during a week's time the engine will shut down while taking my daughter to school in the morning as I was turning onto the main road out of my neighborhood. The engine shut off, the steering became difficult, and the parking brake engaged. A couple days after the second time the oil pressure light came on for a second. I check the oil and it was 3 quarts low. No other warning lights came on. After looking for information on the web I learned the engine was low or out of oil and shutting down is a safety feature as is engaging the emergency brake in traffic. I wasn't due for an oil change for quite some time based on jeep's recommended schedule, but I was forced to do one so they could verify the issue. I am concerned for my safety, my family's, as well as other drivers as I do not know when the car will shut if I don't act like I have my first car from the 1960's and had to check the oil weekly.
CategoryBack Over Prevention, Electrical System
DateFeb 26, 2020
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle was shifted into reverse however, the back up camera failed to display any objects behind the vehicle. The contact stated that the back over prevention system was inoperable. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor manufacturer was contacted or informed of the failure. The approximate failure mileage was 20,000.
CategoryEngine, Power Train
DateFeb 26, 2020
StateWV
Description
Multiple times the low oil pressure light flashes. In a few instances the car stalls and doesn't want to start back up leaving you stuck. Luckily we've never been hit when this happens. Usually happens going up a hill or around a bend. Oil level in car is good and changed every 3-5000 miles. It doesn't matter if the car is fully warmed up or cold engine. Doesn't matter if gas level is at a 1/4 or 3/4 tank. I checked for recalls and there was a recall for this problem in the previous model year but it says it's not for my vehicle even though it's the exact same problem. This has happened multiple times with the stalling and probably 25 times the low oil pressure light has flickered on.
CategoryUnknown Or Other
DateFeb 26, 2020
StateWA
Description
The first time this happened I was on a city street in seattle making a right hand turn and my jeep stalled out. I was unable to move it, no lights came on with any warning before it happened. On the second try the jeep started and I was able to drive the 2 hours home safely. The second time I was on a side road had just left home heading to work. Again, no warnings it just stalled out. I started it and continued on. Tonight the low oil pressure light flashed quick as I was going up a hill. I decided to google what was happening and found tons of posts with the same issue being caused by no oil. I checked the oil and it was bone dry. I purchased the vehicle brand new 6 months ago and have 3100 miles on it. This is a safety issue.
CategoryEngine
DateFeb 25, 2020
StateMI
Description
I got my oil changed 2/24/2020. I have had the jeep less then three months. There was absolutely no oil on the dipstick. This car burned through 5 quarts of oils in 6,000 miles.
CategoryEngine
DateFeb 16, 2020
StateWA
Description
While driving the car on the morning of february 16, 2020, my vehicle engine turned off without warning while taking a left turn at approximately 10mph. Once the turn was complete and I pressed the pedal to accelerate, there was no response. All electronics were still on, but the speedometer showed 0mph and the engine was not running. I rolled to a stop on the shoulder and pressed the ignition to turn of the electrical systems. When pressing the ignition to restart the vehicle, it struggled to start but was successful. I continued my commute to work. It is easy to understand the risk associated with a total loss of engine power while driving on public streets. Especially since the power steering was not functioning either. I still have no indication of what caused the failure and will consult my local jeep dealer.
CategoryService Brakes
DateFeb 13, 2020
StateFL
Description
Starting about 4-5 months ago, when coming to a stop or taking off from a stop (could be a light or stop sign) the parking brake would activate on its own, making the car stall. Sometimes I can make it to the side of the road other times it stops in the middle of the road. This would occur about once a month ranging from 5mph to 15mph. Started at about 34k miles. Takes about 5-10 minutes to get parking brake to go off and get the car running again. Now just over 50k miles it has occurred 3 times in the past week. First time was turning left at a major intersection, parking brake activated mid turn and the car stalled, luckily was able to roll to the other side and made it to the shoulder. Then it happened the next day coming up to a major intersection as I was slowing down to come to a stop. Parking brake activated, car stalled, got a transmission warning then a check engine light. I was stalled at the light for approx. 5 minutes before getting the parking brake to turn off and the car to start. Immediately called the dealer (crestview fl doge jeep ram) and was advised to bring it in. Dropped the car off that evening. Was advised the next day my oil level was low and this caused everything to happen, but they couldn't duplicate the parking brake activating on its own. Advised to bring back if it happens again. Occurred again driving down a side road at about 20mph 3 days after being at the dealership. Car is set to go back to the dealership tomorrow. Have also filed a complaint with jeep, currently waiting for a response. I'm scared for my family/myself/others are going to be seriously injured when this occurs at a higher rate of speed. This is my daily driving vehicle and I drive about 30 miles one way to work on major highways.
CategoryUnknown Or Other
DateFeb 11, 2020
StateCA
Description
I have a 2018 jeep compass when I did my oil change on 1/4/2020 I told them my car had stopped on me while I was going 25mph on the road and suddenly stopped. Per person that service my car it was due to an oil change, I asked if they can still check the car out. After a week of doing an oil change the car had the same problem when I take it to the dealer they blame it on the car needing an oil change, keep in mind that my next oil change is due until 10,000 I currently have 8,238 miles on the car. Champion dealer in the city of downey ca and chrysler seem like they do not want to help me find out what's wrong on my car. I will provide screenshots of an email I have with chrysler. Please advice me on this problem and what do you recommend for me to do. Thank you.
CategoryUnknown Or Other
DateFeb 09, 2020
StateNY
Description
Air conditioning suddenly starts blowing hot air. Does not resolve by turning the car off and on again. Resolves on its own after several hours. This has happened at least 4 times.
CategoryElectrical System:propulsion System:traction Battery, Engine
DateFeb 07, 2020
StateFL
Description
Tl* the contact called on behalf of her mother who owns a 2018 jeep compass. While driving 35 mph, the vehicle stalled as an unknown warning light was displayed on several occasions. This would occur when 2 quarts of oil had been used. The contact took the vehicle to an independent mechanic however the vehicle was diagnosed stated battery was in charge mode but it was not fixed. The contact was concerned of an excessive oil consumption. The manufacturer and dealer were notified of the failure. The failure mileage was 1,700.*dt*jb *dt consumer stated start/stop ready mode does not work.*jb*dt*jb
CategoryFuel/propulsion System
DateFeb 06, 2020
StateTX
Description
Tl* the contact owns a 2018 jeep compass. The contact stated while adding fuel to the vehicle, the fuel tank would not allow for more than a half tank of fuel to be added.. The contact stated that shortly after, the low fuel warning light illuminated. The vehicle was taken to ancira chrysler jeep dodge ram located at 10807 I-10, san antonio, tx 78230, to be diagnosed. The contact was informed that an unknown fuel tank component needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of failure. The failure mileage was 23,813.
CategoryEngine
DateFeb 03, 2020
StateNY
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that while his son was driving at 50 mph, the oil warning light illuminated and the vehicle stalled. The contact's son was able to veer to the shoulder of the road. The vehicle was turned off and back on and operated as designed. The vehicle was taken to (croton auto park 1 municipal pl, croton-on-hudson, ny 10520 (914) 271-5100) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The vin was not included in nhtsa campaign number: 17v670000 (engine and engine cooling). The manufacturer was made aware of the failure but no further assistance was taken. The failure mileage was approximately 11,039. *dt*jb
CategoryEngine
DateFeb 03, 2020
StateMI
Description
This jeep compass has auto start stop-when stopped the car will go into auto stop mode. Randomly, when the car is stopped the car will completely lurch and shut down- brakes will lock and the car is inoperable. The dash will say that the emergency brake has been engaged- when in fact the emergency brake has not been touched. The car will sit in the middle of intersections completely locked and shut down for 5-7 minutes. During this time there is no option for the driver- the steering wheel will not work and the car is completely immobile. The car has been brought to the dealership at least 5 times in the past year to address this problem. The dealership has told me about how this engine uses an excessive amount of oil, and have blamed oil being the cause of the problem in multiple cases- despite frequent oil changes and the oil change notification not coming up. On the third time in the dealership, I was told that there was a system upgrade that needed to be conducted. On the 4th time I was told again it was the oil (still no oil light indicator) the 5th time this problem occurred (less than one month after the 4th incident) the dealership stated they could not recreate the problem so there was nothing wrong with it and nothing we could do. This car is extremely dangerous in it's unpredictability and the fact that it becomes a stagnant vehicle in the middle of traffic. I can not stress enough how unsafe I feel in this car and knowing that there are so many faulty jeep compasses on the road.
CategoryEngine
DateJan 31, 2020
StatePA
Description
Two days back, the jeep while driving suddenly the engine went silent, accelerator did not work, the "d" sign in the gear was flashing. I need to take the gear to parking, stop the engine and restart. Luckily there was no car behind or atleast the one that was stopped at a distance as my car did not move. This happened again next day twice. This problem is scary.
CategoryEngine
DateJan 31, 2020
StateMA
Description
My car engine stalls all of a sudden while the car is in motion. I noticed this issue 2 times in last summer (2019) when driving on the local/town roads. After that this did not happen until 2 days ago (1/29/2020) while I was returning home. And it happened again yesterday (1/30/2020) while I had left my school campus. I have been getting my car serviced at the recommended service intervals. When the car stops right in the middle of the road, the display asks me to shift into p and restart the car. This is an extreme hazard to the driver/passengers. I checked online and there are other people who too have had similar issues. Is nhtsa taking any action against jeep or would you end up waiting for fatalities before any investigation into this problem? Here is an article that describes the problem mentioned by me. Https://www. Helpforlemoncars. Com/blog/2019/04/jeep-compass-problems-with-stalling-and-shutting-off-while-driving. Shtml
CategoryElectrical System, Engine, Unknown Or Other
DateJan 28, 2020
StateIL
Description
My jeep compass turns off while driving. The low oil pressure light comes on and the parking break turns on in the middle of the street, more than 4 times. Took my jeep to a dealership, they said don't worry you just need an oil change. I stated that my check oil light did not come on, the engine light did not come on, and the change your oil light did not come on. How am I supposed to know the oil pressure is low? The light only flashes for a second, until the vehicle turns off. The first couple times, I was unaware the light flashed. I was to busy trying to avoid being hit from behind. I had to turn on hazards, figure out the parking break engaged and panic. That is a hazard on the road. I inquired if there was a recall or any injuries or deaths due to the issue. The answer was not yet. The 2. 4 burns oil, everyone has this problem. I don't find acceptable. I have to drive this car at least 6 more years. It is not a safe vehicle. The jeep has died backing up in parking lot. The jeep dies during turning both right and light on busy streets. And once, I turned left drove 4 cars length and stopped dead in traffic on a busy street.
CategoryEngine
DateJan 26, 2020
StateNY
Description
Two days in a row the engine shut down less then one mile into my morning commute as I was turning onto the main road out of my development. The engine shut off, the steering became difficult, and the parking brake engaged. No warning lights came on, and nothing indicated why the car was shutting down. When taken into the dealer after the second incident in as many days, I was told the engine was low or out of oil and shutting down is a safety feature as is engaging the emergency brake in traffic. I wasn't due for an oil change for another month based on jeep's recommended schedule, but I was forced to do one so they could verify the issue. I was also told the compass has a new highly efficient engine and these new engines are so efficient they burn/leak oil, and I am to check my oil every 500-1000 miles and always have a quart in the car to top it off. When I asked why there wasn't a dashboard indicator the oil was low I was told the compass does not have such an indicator. I am concerned for my safety, my family's, as well as other drivers as I do not know when the car will shut down again.
CategoryElectrical System, Fuel/propulsion System, Unknown Or Other
DateJan 20, 2020
StateCA
Description
Jeep compass problems with stalling and shutting off while driving
CategoryElectrical System, Electronic Stability Control, Engine
DateJan 20, 2020
StateNV
Description
12-29-19 vehicle stalls while driving. Changed oil as tech states that it is normal for a call to stall while driving if it is under the recommended oil level. 1-7-2020 vehicle stalls at stoplight. 1-9-2020 jeep changes out ignition switch. 1-10-2020 pu vehicle auto start stop would not engage. Went back to jeep. Could not recreate the problem. 1-10-2020 auto start stop malfunction. 1-11-2020 went back to jeep could not recreate the problem bring back in on monday. 1-13-2020 car turns off by itself while at stoplight. 9:57 auto start stop malfunction red light blinking on dash. 1-17-2020 pu car mileage 24190 stop start unavailable services top start system at 24193. 1-18-2020 car stalls again while driving.
CategoryEngine, Power Train, Unknown Or Other
DateJan 20, 2020
StateTX
Description
I have my 2018 jeep compass for literally 10 months now not even a year. Bought the car in april of 2019 and it is now january 2020. I've taken my car approximately 2 times to the shop for routine maintenance. Any time I put the car in reverse it jerks as if something underneath the car is about to fall out. When placed in drive it goes into some sort of limp mode where it does not want to go this has happened to me about 3 times now. Twice in traffic! Where I'm stalled out on the highway waving for people to go around. An absolute nightmare. As of last night I was parked at a grocery store about to pull off when the car jerked and shut off again. When I tried to turn the car back on the dash light started to go hay wire and the engine light popped on with the transmission light dinging red that the transmission needs servicing when I put the car in drive again it went no where. This is a huge burden in my life right now this is my only transportation to get my children and I back and forth from school, work, church etc. And I can't even rely on it this is frustrating this car is only 2 years old and has this many major problems with it. I'm literally afraid to drive this car anywhere anymore. I can't believe that this issue hasn't been recalled yet it's soo many complaints on this vehicle. I literally look up everyday to see if this issue has been recalled or if I've received a notice in the mail of this particular recall and nothing! This is not right at all and something needs to be done asap
CategoryEngine
DateJan 19, 2020
StateTX
Description
5/2018, we bought a 2018 jeep compass sport with extended warranty and gap insurance. We were diligent on getting oil changed per recommendations. 8/2018, pulling out in intersection, vehicle died, spontaneously engaged the emergency brake. This happend a few more times we took in for service. 11/2018, (well within the lemon law guidelines)we took to the waxahachie. They inspected it/changed oil, they told us it was low on oil, that the dying of the car was a safety mechanism and we just needed to change the oil more often. Keep in mind, the oil had been changed per vehicle recommendations. We began changing the oil every 3000 miles. The vehicle still died multiple times over next several months, going down the tollway, pulling out on the service road to get on the highway, middle of busy intersections with children in vehicle. 10/1/2019, frustrated/concerned about safety, took the vehicle back in for service. At this time it had only been 2000 miles since the was oil changed, was low on oil. This is when we were told that chrysler is aware of this issue and we never got a recall. Had us bring the vehicle back in every 1000 miles for oil consumption test. 10/15/2019, 2 qts low after 1000 miles. They ordered new engine. They were backed up so on11/12/19 they called to bring car in for new engine 11/22, we picked up car, drove approximately 10 miles, overheated. We returned to service department. They kept it/we picked up 11/26, drove two miles/died going down service road. We took back. 12/2, picked up/ warning light came on during test drive. Left there. Picked up 12/4/19. 1/4/20,vehicle overheated while driving. Took to waxahachie. 10 days later, they said needs new engine. 3rd engine/less than 2 year old car. Goal is get them to buy back for what we owe, refund down payment, trade in, remainder of warranty/gap insurance. Never received any recall on this vehicle!
CategoryElectrical System, Engine
DateJan 17, 2020
StateCT
Description
The jeep compass 2018 car just stops in the middle of driving. There is no oil light to indicate it is low on oil. This is a serious safety hazard . This has happened twice. The car eats oil. Dealer said to drive for 2000 miles and bring it in . I am terrified of driving it. It needs a new engline
CategoryEngine
DateJan 16, 2020
StateCA
Description
2. 4l multiair motor burns oil at excessive rate. New car burns 1qt of oil per 850 miles. No "low oil" indicator light. When low on oil, car stalls, jolts, or shuts off. Stall generally occurs when turning at low speeds (less than 30 mph). Significant safety hazard if turning in front of oncoming traffic. Car will stall if down 2 quarts. Therefore, if you do not refill oil every 1500 miles, you risk stalling on roadways. Current vehicle has 26,000 miles. Normally add 5 quarts of oil between scheduled oil changes. Stalling has occurred approximately 10 times. Two times stall occurred in intersection, almost resulting in high speed collision from opposing traffic.
CategoryEngine
DateJan 16, 2020
StatePA
Description
My car is not even 2 years old and it has completely shut down twice while driving. Very quickly a 'low oil pressure warning' sign will flash on the dashboard, and soon after the car becomes limp and completely shuts down. It will not move and doesn't allow further driving. The dealership found my oil is low, even though I haven't even hit 2500 miles since my last oil change. They are having me come back after 500 miles to monitor oil consumption and investigate further. This is extremely frustrating and dangerous, as it has shut off when I'm on main roads with cars all around me. I'm very disappointed, as I have never had any issues with previous jeeps I've owned.
CategoryEngine
DateJan 16, 2020
StateMN
Description
oil burning up way before oil change is due. Caused my car to stall in the middle of the road. The stall occurred while making a right turn at an intersection speed of approximately 10-15 mph. Mileage was about 39000 while making the turn a quick chime and oil pressure low came on and disappeared and the car immediately stalled. Come to find out that was was oil on dipstick. No warnings
CategoryEngine, Unknown Or Other
DateJan 03, 2020
StateMO
Description
Since I've purchased the vehicle the emergency brakes comes on randomly. I can literally be driving and come to a stop sign and it comes on. This is unsafe and can cause others to hit you from behind. My car has also for the second time in one year had check engine and transmission light to come on. This should not take place with a brand new car.
CategoryElectrical System
DateJan 02, 2020
StateAZ
Description
My vehicle start/stop caused me to stall out for 20min in the middle of traffic, I was not hit, and I put my hazards on and waved people by, I had to turn my vehicle off, and then put the parking break on, then disengage the parking break, restart my vehicle, and press the star/stop button to turn it off, and since this incident, my start stop system has not worked but I constantly have an umbrella con on my console that is a circle with an exclamation mark. I then went to orielly auto parts near my home for a diagnosis, and it was a manufacture code that they had no clue was about. My vehicle was in motion approaching a stop light on a public city street when it shut down and stalled out, I obstructed traffic for ten mins until I figured out how to get my car to turn back on.
CategoryEngine, Service Brakes, Steering
DateJan 02, 2020
StateTX
Description
1) the jeep compass was traveling in motion on a farm to market road and stalled. It completely shut down. No steering, no braking. Complete failure. No way to signal or let others traveling down the same highway that the vehicle was stalled. 2) the hood has popped open while traveling down a major highway. 3) all the alarms in the vehicle have gone off while traveling down the road. 4) the low oil pressure light and alarm has gone off while traveling down the road. 5) settings, such as park brake and radio, have changed indiscriminately. **by far, the most serious and dangerous problem is the vehicle stalling when in motion. Then, it was hard to restart, in the middle of the road!!**
CategoryElectrical System, Engine, Unknown Or Other
DateDec 30, 2019
StateKS
Description
The car stalls or does not start. When we hit the start button it clicks and then the display says the car is running. By no means is the car running. We have checked the battery and disconnected the battery to see if it would reset anything. No go. This has also been happening since we bought the vehicle two years ago. It has now decided it will not start at all.
CategoryEngine
DateDec 30, 2019
StateNY
Description
Tl* the contact owns a 2018 jeep compass. While driving various speeds, the vehicle randomly shut off on multiple occasions. The engine was restarted and the vehicle operated normally. The vehicle was taken to island chrysler (1239 hylan blvd, staten island, ny) where it was diagnosed that the engine oil was very low. The contact was informed that the engine shut off due to very low oil and operated as intended. The manufacturer provided case number: cas-71699220. The failure mileage was 13,200.
CategoryElectrical System, Service Brakes
DateDec 29, 2019
StateLA
Description
I have had the car a year and the emergency brake randomly comes on by itself without having to push the emergency brake button. It usually happens when in reverse or just cranking the vehicle. Also tonight my radio and usb port completely turned off like I had turned my car off, while I was going down the road at 70 mph. Then it turned back on by itself like I had just turned my car on, I was still driving down the road.
CategoryElectrical System, Power Train
DateDec 28, 2019
StateOH
Description
While driving the tachometer and the digital and analog speedometers went to zero. And the d for drive was flashing in the dash as well as at the shifter along with the parking brake light flashing also. When I pulled over and put it in park it shut itself off and would not immediately restart. This is a few months after taking to the dealer for the transmission not shifting and codes flashing. I have attached a photo taken at about 20 mph of the tachometer and speedometers
CategoryEngine
DateDec 28, 2019
StateNY
Description
On three different occasions my engine has shut off and gone into a 'limp mode' while I am driving without any warning or indicator light activation. This has occurred while driving at high speeds and has nearly resulted in more than one multi-vehicle accidents. The parking brake engages and I am unable to restart the vehicle for several minutes thereafter. I was nearly rear ended on both occasions and had no ides what was wrong. Come to find out, there was minimal oil in the engine despite being dealer maintained in a timely fashion and well before the next oil change was due. I immediately took my 2018 jeep compass in for servicing where they explained they have been seeing this issue in this particular model with the 2. 4 liter multi-air 4 cylinder engine. The pcv valve was replaced and they started to monitor oil usage via an oil consumption test every 500 miles. Unfortunately the pcv valve replacement did not prove to be the fix as the engine malfunctioned once again sometime around 2500 miles into the oil change. I am extremely concerned for my safety and rely on this vehicle to get me to work as I am a healthcare professional. I am shocked that a recall has not been issued after reading online just how many cases have been reported with the same make/model engine. I am lucky that I was not seriously injured and it is just a matter of time before someone is, if action is not taken. I was merging onto a 4 lane highway during rush hour traffic with no shoulder the first time this occurred. Traffic was moving at 65 miles per hour. It was absolutely frightening. This is unacceptable and is a detriment to highway and personal safety. My sales associate at the dealership is also alarmed at just how many 2018 jeep compass' with the 2. 4 liter engine are having this unequivocal hazardous issue. Something must be done asap.
CategoryEngine, Fuel/propulsion System
DateDec 27, 2019
StateTN
Description
This jeep cannot go 3,000 miles between oil changes. Even when using a fully synthetic oil that has a life span of 5,000 miles, the "low oil pressure" warning comes on. If not serviced, the vehicle stalls (usually while turning the steering wheel, usually in the middle of an intersection!). Upon towing it to a service station, they state that they can't fix it, only the dealership can fix it. The dealership states that it just needs an oil change. So, instead of using the "mileage to next oil change" sticker, I have to have the oil level checked to estimate when it will stall again. I do not feel safe in this car.
CategoryEngine, Power Train
DateDec 27, 2019
StateCA
Description
The car stopped in the middle of freeway, I was lucky no one was behind me, so far three times it happened. Every time when it happened I was driving the car. The way it happens first my speed will reduced even though I was pushing the gas, and suddenly stops.
CategoryEngine, Service Brakes, Unknown Or Other
DateDec 26, 2019
StateFL
Description
My hill brake activates while I'm in traffic, making u-turns, and driving. I took it to the dealership in january and they couldn't replicate the problem so they couldn't resolve it. They had it from january 25th to february 14th. Now my car isn't starting and the hill brake is activating. I got a new battery and an oil change on monday, december 23rd.
CategoryElectrical System, Engine, Unknown Or Other
DateDec 24, 2019
StateTX
Description
I have a 2018 jeep compass that I purchased earlier this year in february. Later on in october I started getting a low oil pressure signal more specifically it would signal whenever I turn the steering wheel while driving. I took it to a jeep technician turns out it was leaking oil and needed a whole engine replaced (keep in mind 2018 vehicle). Fast forward to now (only two months later) my car started shaking then progressively went to not even turning on at all while driving on city road the serv 4wd light turned on. Now it's back at the shop
CategorySuspension
DateDec 19, 2019
StateIA
Description
Front ball joints became severely loose and needed to be replaced. Tire became wobbly while driving
CategoryUnknown Or Other
DateDec 15, 2019
StateNY
Description
What it rains the water comes into my trunk through the rear seatbelts.
CategoryEngine, Power Train
DateDec 13, 2019
StatePA
Description
When my vehicle hits 47 mph it starts making a very loud humming noise coming from the engine area. The noise continues to be persistent until I slow down to less than 30 mph. I have taken it to dealership but jeep doesn't know how to fix it. They say they have been working on a software update since early 2018. I'm not sure if it's damaging my vehicle but it is extremely loud.
CategoryPower Train
DateDec 13, 2019
StateUT
Description
On 12/12/2019 at approximately 8:30pm I was driving eastbound I-80 in utah traveling about 65mph. At mile marker 130 at the entrance to parleys canyon as I tried to accelerate my vehicle stalled, loosing power. I was able to move to the shoulder of the road but nearly rearended and several semi's needed to do quick manuevers to avoid colliding with me. There were no warnings and it was sudden power loss not previously experienced. The vehicle restarted buy I experience a similar lack of power/acceleration. I do not feel this is safe to drive and I have towed it to a jeep dealer.
CategoryElectrical System
DateDec 12, 2019
StateMA
Description
Four times now after the stop/start system has engaged while at a stop and I release the break to start driving, the car either flashes 4 wheel drive unavailable and then goes into limp mode not allowing the car to drive over 13mph until the car is restarted or most recently states transmission warning service engine and won't allow the car to drive at all until I restart the car in the middle of the road. Both times after restarting the car has driven with no issues but most recently the service engine light has remained on. These issues only happen with the stop/start function so I have to remember to turn this feature off everytime I start the car. This has happened twice in the middle of a busy intersection in the city leaving me to sit in the middle and wait for my car to shut off, turn back on, and hopefully drive away while hoping no car drives right into me while trying to do this. Very unsafe!
CategoryEngine
DateDec 12, 2019
StateMD
Description
Burning excessive oil. Had to get new motor. Second motor is burning oil. Going through second oil consumption test. 2018 jeep compass with 11,500 miles. Still under warranty. Vehicle can stop without warning, anywhere at any time.
CategoryElectrical System, Engine
DateDec 10, 2019
StateMD
Description
First my radio cuts out at random times. Second, I've been noticing my oil light coming on many times. I constantly feel like I'm putting oil in this car. 3 rd, I was pulling out of a strip mall when my car just shut off. Thankfully I wasn't in traffic yet. Many times when I start my car and start moving my car stalls. This has happened too many time that I don't feel safe. Every 600-1000 miles I have to check the oil. It is always low and I believe this is the cause of the stall problem. I bought this car in october 2018 brand new and have had trouble ever since I hit 3000 miles. Very disappointing!!!!
CategoryElectrical System
DateDec 09, 2019
StateFL
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle experienced electrical failures. The contact stated that several unknown indicators flashed on the instrument panel and the turn signals and blind spot monitor failed to work. The contact stated that the computer was in a constant loop of turning on and off. Tallahassee dodge chrysler jeep ram fiat (3987 w tennessee st, tallahassee, fl 32304) scheduled a diagnostic appointment for december 9, 2019. The manufacturer stated that there were no recalls. The failure mileage was 47,000.
CategoryElectrical System, Engine, Fuel/propulsion System
DateDec 09, 2019
StateNE
Description
During cold weather/ and randomly driving down highway, engine will cutout and not restart. Also when parked engine will crank, but not start. Even if you replace battery- does nothing. This is a very high priority for safety concerns. This could cause lots of wrecks.
CategoryUnknown Or Other
DateDec 05, 2019
StateMI
Description
Well - this all started back in april of 2019 - when I took my jeep in - it would stall in the middle of a turn . Around 5000 miles - now this is a lease vehicle - so I took the jeep in explained to the service manager at ray laethem what the vehicle was doing and he checked the oil and there was no oil in the engine - so we started an oil consumption test - nothing after that was recorded correctly - every time I took the jeep back a the 1000 miles the oil was low and they would say come back every 500 miles - til the 3rd time I took it in and the dealership said there was no oil used - and it was a quart low - I did check it before I took it in - it was low a quart low -also took to a different dealership northland jeep , chrysler . They also stated this is normal for the engine that is in my jeep. So I took the jeep back again to northland - requested to speak to the service manager - was told he is not in - so that they could check the oil for the oil consumption test. The service guy stated we don't do that . We put that you request an oil consumption test they did the oil change - so again nothing recorded correctly - my jeep uses oil ( "its normal) , it uses a quart of oil every 1000 miles . The case is closed - problem not fixed
CategoryElectrical System, Engine
DateDec 03, 2019
StatePR
Description
The car wont start. When presing the pushstart button it wont work. Message on the screen says car not in park and wont start nor shut down. No way to move it or shutting it down.
CategoryEngine, Service Brakes
DateNov 30, 2019
StateNY
Description
The vehicle at any known time goes into the parking brake mode and stalls! The dealership does not recognize the problem and twice we were advised to change the oil? The oil changes which should not even be entertained has always been kept up to date. My question should we change the oil before or after the severity of the accident that can occur due to this malfunction. And why is this not a recall there are so many complaints online people experiencing same problem. Are you waiting till someone dies before doing something about it? That would surely sore sales? Not understanding how this is going on so long. It has occurred on three incidents now highway and side street , it should not matter it is extremely dangerous!
CategoryEngine
DateNov 28, 2019
StateMA
Description
Purchased new compass from best jeep in plymouth ma. After first oil change, just before second 13,000 miles (sticker says to go every 7,000 miles) low oil pressure light came on, had to get off the road. Took 2 quarts of oil to get to safe zone, oil dripping was noticeable under car and I brought back to dealer. Got car back and they noted no oil leak found and saw spilled oil at filler spot. I put oil in the car, there was no oil spilled around the filler. When I looked, dealership had taken, what seemed to be an oily rag, and wiped all around that area. Then tried to blame me. Got car home, oil was still dripping. Called, made another appointment. They then wrote on the work order "verified, service manager documented oil under vehicle. They put die in oil, cleaned up present oil on outside of engine. Went back to dealer after 300 miles, oil was down half a quart, but dealer said no leaks found. Was told that this is within the normal range for a new engine to burn up to 1 quart of oil per 1000 miles. This means the engine is already showing 1 quart of oil aprox every 600 miles. Now I have to do an "oil consumption test" every 1000 miles. After reading what can happen when low oil pressure happens, car shutting down and locking up so cant be driven, has happened. Once at a stop light, then trying to leave a parking spot. I thought it was operator error and I must have done something wrong because no warning lights came on and I was able to restart the car and continue. My fault for not following up with dealer, however if happens again, car will be just towed from spot. To me, this is an issue jeep knows about and is putting profits over lives. The cost of a life if the car shuts down on the highway or intersection with no warning, if far less than what it will cost them to step up and acknowledge and correct. I just pray it doesn't happen to my family.*dt*jb
CategoryElectrical System
DateNov 27, 2019
StateNC
Description
2018 jeep compass shut off while driving, it has happened twice since purchase nine months ago. I was on a city street both times and in motion.*dt*jb
CategoryEngine
DateNov 27, 2019
StateSC
Description
On several occasions the care has stalled while driving. Once when taking a turn, but mostly when slowing down at a stop light. The check engine light will come on and service auto start stop will come on and without any warning the car will stop in the middle in the road. When we took car to the dealer they told us that it was the both batteries. We have had this car less than one year. I could understand one battery, but why would both go out at the same time. In researching I saw that there was voltage regulator recall; however, we are being told that this does not involve our vin. These incidents have happened around town.
CategoryEngine
DateNov 22, 2019
StateNY
Description
Tl* the contact owns a 2018 jeep compass. While traveling approximately 45 mph, the engine made a roaring sound. There were no warning indicators illuminated. The contact stated that the failure began six months ago. The vehicle was taken to different dealers eight times and four new differentials were replaced. The vehicle was taken to northtown chrysler jeep dodge fiat (2020 niagara falls blvd, tonawanda, ny 14150, (716) 616-3299) where the ptu and another unknown update were completed. The vehicle was repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 23,425.
CategoryEngine, Power Train, Unknown Or Other
DateNov 21, 2019
StateIN
Description
I purchased my jeep compass new. Since I have had it, I have taken my 2018 jeep compass in for repair due to loss of oil several times. The loss of oil was first noticed before the first 2,000 miles on the car because of a ticking noise coming from the engine. This car has even stopped on me on while traveling out of town and the engine light comes on along with other lights. In this particular instance it did start back up eventually. When it did, the engine light stayed on the whole time. Recently, (11/16/19), while driving the whole car shuts down in the middle of the street and the emergency brakes lock up. The car will not budge. In this instance the car had to be towed to the dealership. There have been so many issues with this car that I do not feel safe driving it. These issues seem to be completely random and without warning.
CategoryEngine
DateNov 21, 2019
StateMI
Description
Engine oil checked low 3,000 miles after last oil change. This is consistent with multiple online reports of these vehicles burning oil rapidly. Other reports state vehicle shuts down while traveling with no warning indications and the dipstick registers no engine oil.
CategoryEngine, Power Train, Unknown Or Other
DateNov 18, 2019
StateGA
Description
Purchased at the dealership @ 5k.. Engine stalled @ 18k miles as I was backing out of my driveway.. Checked and there was no oil on stick.. Had to buy oil twice just to take my jeep to be serviced and have an 'oil consumption test' performed multiple times, was told everything was fine.. 11k miles later..'service engine,' 'service transmission,' flashes on dash. No oil on stick within 400 miles of needing an oil change.. Engine won't turnover/start. Stranded with
CategoryEngine
DateNov 16, 2019
StateNC
Description
I had been driving the car for a few minutes and stopped at a red light behind another vehicle. When the light turned green, I drove and turned right. After about 10 yards, my car stalled just as I was trying to accelerate. Fortunately, no one was behind me, or I would have likely been hit. This had happened twice before, so I knew the process: put the car in park, turn on the emergency break, turn off the emergency break, turn off the car, turn on the car, put the car in drive. This sequence seemed to work, but my car should never stop in the middle of the road while I am driving. It is scary and unsafe.
CategoryEngine, Steering, Vehicle Speed Control
DateNov 15, 2019
StateNJ
Description
Car stalls randomly if oil is low ... On highways, at intersections, while turning or at stop lights and stop signs. Problem started when vehicle only had 3000 miles. Brought it in for service and was told that this is normal behavior for this vehicle. They said the vehicle burns oil quickly and when it is low it stalls. This was a 17 birthday present for my daughter who had several near miss accidents before we figured out the problem.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateNov 15, 2019
StateNJ
Description
While driving on highway the engine light came on and the vehicle began to pull back and jerk as if it were trying to slow down. Continued for a few miles to jeep dealer which happened to be on that highway. The technicians explained that the engine light came on so as a safety precaution the vehicle restricts the speed by pulling back when you try to accelerate. The vehicle is currently at the dealer and they are unable to find any code that indicate a problem and they are unable to replicate the issue
CategoryElectronic Stability Control, Engine, Power Train
DateNov 14, 2019
StateNY
Description
On november 14, 2019, my wife drove our 2018 jeep compass on a local street, within minutes, the car began slowing down in the middle of the road, came to a complete stop, and then shut off. Before the car shut off, the emergency brake light came on. On the first attempt, the car did not turn back on. On the second attempt, the car turned back on.
CategoryEngine
DateNov 13, 2019
StateWA
Description
I bought my 2018 jeep compass in february 2019. In july 2019 while driving the car on the freeway with my 2 daughters the oil light came on and the car turned off in the middle of traffic. Thank god I was in traffic and I was able to restart the car. The oil light did not come back on and I was able to drive the car. A few days later this happened again while taking my daughters to visit family on the road. I was able to start the car again. The oil light did not come back on again. The next day I took my car to larson dodge and jeep dealer in puyallup, wa. I told them what was happening and I was told that it is a known problem that the jeep compass has a problem with oil evaporating and they would change the oil. The service person I talked to said his wife also has a jeep compass and he is trying to convince his wife to trade it in because to this problem. I am not sure how oil can just evaporate. At the time of the oil change I had driven about 3000 to 3500 miles since I bought the car. I have had to have my oil changed one other time around 3000 miles and will have to have it changed again soon. The last time the oil was very low again and it getting low again. I have to continuously check my oil on a weekly basis on an almost new car. Driving this car, that can just turn off at anytime due to a known oil consumption issue with the 2018 jeep compass not only puts me in danger but it puts my children in danger each time the car is driven. I do not have another mode of transportation.
CategoryElectrical System, Engine
DateNov 12, 2019
StateME
Description
I have had multiple, varying issues with my 2018 jeep compass since I began leasing the car in june of 2018. In the past year or so alone, the car has had the uconnect system replaced or fixed 4 times, the brakes were recalled and repaired, it broke down on the side of the road out of oil at 6,000 miles, and now the engine needs to be replaced.
CategoryPower Train
DateNov 11, 2019
StateCA
Description
While driving this vehicle on the freeway the "service shifter" message came up on dash. All lights on the shifter came red. Car has only 15,199 miles on it.
CategoryEngine
DateNov 09, 2019
StateCT
Description
I left my house and drove about a mile down the road. I stopped at a stop sign and as I went to proceed onto an extremely busy road my 2018 jeep compass completely shut down. It wouldnt move and told me to shift gears then press the brake and start botton. Multiple attempts would not restart the car. It took between 5-7 minutes to finally start running, but gave no indication of what the issue was. I was able to drive a mile to my destination without any issue, but was momentarily in fear for my life as the engine shut down with no notice. Upon further investigation, I found a website containing of hundreds of recent complaints describing the exact same scenario. Jeeps solution has been that the cars are in need of oil changes, but yet for myself and many others, no oil warning light is even coming on. My husband checked my oil and there basically is none. I called the dealership service center who informed me that many people have been having this issue and it needs an oil change. I find this incredibly unacceptable and feel that jeep is in over their heads with how to resolve this faulty system that nothing is being done about it and wont until fatalities are unfortunately reported. I contacted chrysler who said it may need an oil consumption test done, which is obviously going to require me to drive the vehicle in unsafe conditions to run a 'test'. I have also read that the engine was designed to shut off when oil is low and chrysler confirmed that. How does this pass testing? There is no warning light at all and chances are that you will die or be seriously injured if your car just shuts off in traffic. I am genuinely concerned for my life and the lives and safety of others while having these faulty vehicles on the road. There needs to be a recall asap and engines need to be replaced with one that dont burn through fuel like this compass was 'designed' to.
CategoryElectronic Stability Control, Engine, Power Train
DateNov 05, 2019
StatePA
Description
Car has shut off while driving about 12 times the past 2 years. I noticed started after 6k. My oil is perfectly fine and I keep up with all the oil changes especially since it is a lease and is free with who I lease it through, its very dangerous and I have 4 children!!!!! Also sounds a hard knocking sounds while accelerating as it shifts into another gear and jerking of the entire car forward when this happens I had to immediately slam on my brakes as it almost caused huge accident and not to mention shakes me and my children up every time this happens. Why aren't there any recalls on this if there are soooo many complaints?*dt consumer stated I have to take it back in another 1k so I will provide follow up. He said I'm burning a little more than normal so that's why the next 1k I have to go back this is the other issue they are saying is normal. 27766 5:18 pm jerk feeling as changing gears 11/6/19 611 rd 27792 9:36 pm jerk feeling 11/6/19 hulmeville rd 27807 11:19 pm 11/6 really bad thump/jerk 611 ad as I was passing a vehicle between lanes 11/7 8:45 am started it with the remote starter got in vehicle pushed button car wouldn't start sat in idle for 3 min had to keep pushing to start. 11/18 2:28 pm 28329 turning onto main road switching lanes thumb/knocking /jerking 10 mph county line rd 11/19 9:07 am 28352 gibraltrar rd thump/jerking driving straight as I accelerate 11/19 6:03 pm 28371 think while going up on linekiln pk 11/21 6:25 28440 out of parking lot 3 mph jerking thumping as changing gears 11/30 9:47 28843 40 mph jerking thump of car hill town pike I'm having major issues with this car you can see this is only one month. *jb
CategoryParking Brake
DateNov 05, 2019
StateNC
Description
Tl* the contact owns a 2018 jeep compass. While at an intersection, the contact released his foot off the brake pedal to depress the accelerator pedal. Without warning, the emergency brake engaged. The contact had to place his foot on the brake pedal in order for the emergency brake to disengage. Keffer chrysler jeep dodge ram (8214 e independence blvd, charlotte, nc 28227, (704) 532-1050) was contacted to schedule a diagnostic test. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
CategoryEngine
DateNov 04, 2019
StateNY
Description
Tl* the contact owns a 2018 jeep compass. While operating the vehicle and attempting to turn, the oil warning indicator illuminated and the vehicle shut off. The contact stated that the failure first occurred in july of 2019. The vehicle was taken to dutchess chrysler jeep (2285 south rd, poughkeepsie, ny 12601) where oil was added. The dealer advised the contact to keep an eye on the oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,782. The vin was not available.*dt consumer has decided to trade the car in.*jb
CategoryEngine
DateNov 04, 2019
StateIL
Description
Tl* the contact owns a 2018 jeep compass. While the vehicle was in traffic, it stalled three times without warning. The vehicle was taken to napleton's arlington heights chrysler dodge jeep ram (1155 w dundee rd, arlington heights, il 60004, (847) 481-8411) where it was diagnosed that the vehicle was burning oil and needed a new engine. The vehicle was not repaired. The manufacturer was made aware of the of the failure and provided a case number. The failure mileage was approximately 6,000.
CategoryEngine
DateNov 04, 2019
StateIL
Description
Tl* the contact owns a 2018 jeep compass. While the vehicle was in traffic, it stalled three times without warning. The vehicle was taken to napleton's arlington heights chrysler dodge jeep ram (1155 w dundee rd, arlington heights, il 60004, (847) 481-8411) where it was diagnosed that the vehicle was burning oil and needed a new engine. The vehicle was not repaired. The manufacturer was made aware of the of the failure and provided a case number. The failure mileage was approximately 7,398.
CategoryElectrical System, Electronic Stability Control, Power Train
DateNov 01, 2019
StateCT
Description
I have been to papas now 5 times for the same two problems my start stop keeps stalling when trying to turn on 3 times now and has had the check start stop system light come on 3 times now. Also my part of my powertrain was broken and my strut broke.
CategoryElectrical System
DateOct 28, 2019
StateMI
Description
2018 jeep compass. Consumer writes in regard to vehicle's dashboard, while driving, will start to flash then vehicle will proceed to cut off. *as the consumer stated the vehicle was taken to the dealer. The dealer stated the vehicle only needed an oil change and updates. The failure persisted. *js
CategoryEngine, Power Train, Seat Belts
DateOct 28, 2019
StateNY
Description
Tl* the contact owns a 2018 jeep compass. When the vehicle was started, the check engine indicator illuminated. The vehicle was taken to eastchester chrysler jeep dodge ram (718-547-5500, located at 4007 boston rd, bronx, ny 10466) where it was diagnosed that the transmission needed to be repaired. A loaner vehicle was not provided. The contact was informed to get a rental vehicle for two days and the dealer would reimburse him. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. Additionally, while the contact's daughter was at a stop light, the vehicle was rear ended by another vehicle. The air bags did not deploy. The contact's wife was seated in the front passenger seat and struck her head on the dashboard. The seat belt did not restrain her properly and she sustained a concussion. The driver sustained a back injury. The driver and passenger were taken to the emergency center for medical attention. A police report was filed. The vehicle was damaged, but was not towed. The manufacturer was made aware of the failure and sent someone to investigate. The investigator stated that the seat belt performed as expected. The vehicle was repaired. The failure mileage was approximately 19,000.
CategoryEngine
DateOct 28, 2019
StateNJ
Description
Took ownership of vehicle in aug 2018. At 6000 miles it randomly stalled. Returned car to dealership and was informed there was no oil so they topped off and asked me to return for an oil consumption test in 1000 miles. Upon returning it was determined that the engine needed to be replaced which was at 9000 miles. At 14000 miles the same issue begins to happen again and car stalled several times, once backing out of driveway, the other at an intersection. I had the car towed to dealership and was told there is nothing wrong with vehicle. Awaiting return and reimbursement for rental vehicle and any compensation from jeep. *dt*dt*jb
CategoryElectrical System, Engine, Steering
DateOct 27, 2019
StateNJ
Description
Same issue 2x now and feel my life and others are jeopardized. While driving on a highway coming to a red light slowing down for the light to then turn green while pushing the gas the car stalled, shut down and emergency brake turned on, nothing would work. I could not disengage the emergency brake to even move the car off the lane of the highway and was nearly in a car accident. The first incident the vehicle was taken in for service and was told I needed an oil change. I said so while I'm driving, getting on a highway 1. 5 minutes after leaving my home my car will just shut down? The answer was yes! Unacceptable!! How about the car not turning on due to low oil or things of such instead of the car turning on and allowing you to drive enough to get up to 50 mph then just shutting down. Again today and car is being towed to dealer. I have uconnect and receive emails of my car diagnostics. Only 3 days ago it sent a "suggested" oil change. Understand that uconnect has an "immediate action needed" alert. If the car shuts down I would assume this should be an immediate action not a suggestion. There is no oil indicator on my dashboard. This is a huge safety issue and concern and must be immediately. I will be reaching out to any and all news stations that will hear my story and read the hundreds reported if legitimate action is not taken specific to this life saftey issue! I was in a car accident in 2017 and an airbag blew my left eye apart and has left me blinded in one eye. I purchased this vehicle to make me feel safe due to the blind spot alert function. I now have to be concerned that I may jeopardized the safety of myself and others over an oil change?! I hope this reaches the right source and I hope they read the hundreds of other reports that are exactly the same or jeep will be on the news and all those that turned a cheek. *dt *dt consumer stated her fianc stopped at the dealership this morning and again they are stating this happens when the oil is low.*jb
CategoryEngine, Unknown Or Other, Vehicle Speed Control
DateOct 27, 2019
StateFL
Description
Problemas con el check engine se enciende la luz del panel y la luz de la transmisin
CategoryEngine, Service Brakes, Unknown Or Other
DateOct 25, 2019
StateMI
Description
It has shut down on me 4 times while driving. The emergency brake comes on by itself. The low oil pressure light came on the one time it shut down on me mid turn. Which is not possible for low oil pressure. It usually shuts down while going 25 to 35 mph on a city street but has shut down on me while merging onto the expressway.
CategoryEngine, Power Train, Unknown Or Other
DateOct 24, 2019
StateIL
Description
While driving my car and making a turn on a busy intersection in chicago my car completely shut off. It appears to be on, but I cannot accelerate. I turn the car off, there's a stall before my car completely restarts. No lights have come on at all. When the car finally comes back on, the emergency brake is activated and it takes some time to get it to turn off. I am not due for an oil change for at least another 2k miles.
CategoryEngine
DateOct 23, 2019
StateMA
Description
Tl* the contact owns a 2018 jeep compass. While driving, the engine shut off and the emergency brake activated while in traffic. Also, the entire instrument panel illuminated. The vehicle was able to be restarted and driven home. The vehicle was taken to bedard bros. Chrysler jeep dodge (452 s state rd, cheshire, ma 01225, (413) 743-0014) where it was determined that the oil level was low, which was common with the 2. 5 l fiat engines. The manufacturer was not notified. The failure mileage was 11,000.
CategoryElectrical System, Engine, Power Train
DateOct 22, 2019
StateLA
Description
When driving, the vehicle will suddenly stop, check engine, check transmission, service engine soon all light up and the car will not restart. The vehicle has had an oil and filter change at 5,000 miles. The error codes are: p3506 and p2af5: cylinder misfire fault detected, throttle position sensor, sensor reference volatage circuit low, crankshaft position sensor, engine oil pressure sensor, accelerator pedal position sensor circuit 1 low. The vehicle is 16 months old and has 7,000 miles. This has happened at least 7 times, the last 3 yesterday. All city driving, once in the driveway. Sometimes vehicle won't turn off, but you cannot move forward. If you wait about 5-10 minutes, all returns to normal until the next event. Maybe in a week, maybe in 5 minutes.
CategoryEngine
DateOct 22, 2019
StateMA
Description
Engine shuts off while driving and the emergency brake comes on. Very dangerous, was almost in an accident. Bedders brothers has told me it's due to low oil pressure and is common with these vehicles. I do not want my wife or anyone else driving it. What will it take for a resolution or recall?
CategoryElectrical System, Electronic Stability Control, Engine
DateOct 21, 2019
StateMI
Description
I lease my 2018 jeep compass. On four occasions the car has stalled and not been able to operate. Two of the stalling has been in traffic while the car was in motion (highway and intersection). Everytime I take the car in for service the dealership can't duplicate the problem. It did stall again at the dealership so I left it again. On all the occasions dealer had a look they said it was a part that needed to be repaired, then a software update. Then saying they left too much cleaner. Just last week I picked up my car from dealership with a full tank. I drove 100 miles miles and the fuel indicator did not move at all. I know when I have a full tank of gas I have a total range of 326 miles. Then the total range number kept fluctuating. At one point it said I had 328 miles left then went down to 200 then back up to 300 all within 6 miles of driving with a 3/4 tank full. Therefore it wasn't accurate. I took the car back in and dealership said it was due to a software update but I just had a software update last week. At this point I don't feel safe driving this car and I fear for my safety and am scared for the next time my car decides to stop while driving. It is unsafe and a hazard to myself and others.
CategoryEngine
DateOct 20, 2019
StateTX
Description
I exited the highway during rush hour morning traffic. My jeep stopped all the sudden. The engine shut itself off and engaged the emergency brake. It didn't keep rolling or let me get out of the lane of traffic. I sat there for ten minutes with car honking and swerving around me. I took it to the dealership. They said these cars (jeep compass) are notoriously bad about stalling out because they burn oil quickly and the oil light won't come on. They told me to constantly check my oil. I bought it brand new last year. I've had it about a year a half. I called chrysler customer service. They told me 'yes. These 2. 4 liter engines burn oil too quickly. It is a known issue. The jeep will cut off without any warning while driving. This is a safety issue for myself and other drivers on the road with these jeeps. You cannot move the car once it does this.
CategoryEngine
DateOct 14, 2019
StateIN
Description
My car's light to have it's oil changed turned on, then immediately after my engine shut off while I was making a sharp left turn. Happened 2 more times before I could get to the shop. Was told I was completely out of oil so they refilled the tank and told me this was my fault- within 1000 miles my low oil pressure light quickly turned on and off and my engine turned off again while I was turning. Took car to shop and they said I was again out of oil - I insisted they look deeper since I found numerous online forums with people experiencing the same dangerous issue. The dealership discovered my engine was overly consuming the oil and an entire engine replacement was necessary.*dt*jb
CategoryElectrical System
DateOct 13, 2019
StateFL
Description
Just started vehicle and placed into drive. Vehicle moved 5 feet in parking lot and stalled. Fan and all electronic components continued running. Check engine light was lit on control panel. I pressed and depressed the ignition button several times. The nothing happened. No starting at all. Left the vehicle. Parking lights and all electronics continued on. I could not shut off. After 10 minutes I went back to vehicle and pressed the ingnition switch and the vehicle started.
CategoryAir Bags, Seat Belts
DateOct 11, 2019
StateNC
Description
The vehicle was involved in a rear-end and front end collision, the vehicle was stationary at a red light with another vehicle in front. The vehicle behind me rear-ended the jeep compass at approx 50 mph pushing me into the vehicle in front of the jeep compass. No airbags deployed and the vehicle's seat belts failed to lock causing myself to hit the steering wheel.
CategoryEngine
DateOct 11, 2019
StateIL
Description
A few months after owning this vehicle with less than 4,000 miles on it just stopped without any warning while my 16 yo was driving on a busy city street. She was able to coast to the side of the road and call us. We drive 40 min to where she was and the car started up. I drove it right to the dealer where they said they couldn't find anything wrong with it, but updated a few computer things. Within a few days it happened again to my daughter as this is her car. The car just completely shuts down without any warning. Had it towed to the dealer where they told me there was almost no oil in the vehicle. I have been taking the car in for oil consumption testing every 1,000 miles and I know that between the 2,000-3,000 mile point the oil is below the 'safe zone'. In one year with 10,000 miles in this car, I have made 6 trips to the dealer and they have had to put numerous quarts of oil in this car. I have never had this issue in any other vehicle I have owned. This is a very concerning issue for anyone driving these vehicles and makes me nervous every time my daughter is driving this 'new' car. I can not believe these cars have not been recalled. There is no low oil warning light. This car just stops while driving down the road and will cause a serious accident if it hasn't already.
CategoryEngine, Power Train
DateOct 11, 2019
StateCA
Description
Tl* the contact owns a 2018 jeep compass. While driving 35 mph, the vehicle shut off without warning and the emergency brake engaged independently. On another occasion, while the contact's wife was driving highway speeds, the failure recurred and the low oil pressure warning indicator illuminated. The vehicle was taken to south county chrysler dodge jeep ram (455 automall dr, gilroy, ca 95020, 408-842-8244) where it was determined that this was a normal occurrence. The contact was advised to check the oil frequently. The failure persisted and the same dealer provided the contact's wife the same information again. The manufacturer was notified of the failure and referred the contact to nhtsa. The vehicle had not been repaired. The failure mileage was 7,708.
CategoryStructure:frame And Members:underbody Shields
DateOct 11, 2019
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. While driving at an unknown speed, the contact heard an abnormal clicking noise coming from the front of the vehicle. The vehicle was taken to ramsey chrysler jeep dodge ram (1555 nj-17, ramsey, nj 07446, (201) 818-9600) where it was diagnosed that the cv boots needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was inspected again and the contact was informed that the undercarriage was improperly torqued to the subframe of the vehicle. The undercarriage bolts were torqued. The manufacturer was informed of the failure. The approximate failure mileage was 22,000. *ln *jb *tt*jb
CategoryVisibility/wiper
DateOct 09, 2019
StateNY
Description
As the passenger windshield wiper sweeps across the glass it hesitates briefly directly in front of & in the line of the drivers vision . Resulting in a serious vision obstruction. Dumping all of the water now and snow in winter right there in front of the driver ! At night in the dark the situation becomes a problem !
CategoryEngine, Fuel/propulsion System, Power Train
DateOct 07, 2019
StateIA
Description
My car has stalled out several times on the interstate and in busy in town traffic all due to low oil pressure. I have taken my car in several times to have the oil topped off because my dipstick is showing no oil. This happens about every 500 miles. This car is a death trap!
CategoryEngine
DateOct 07, 2019
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. While driving various speeds, the vehicle randomly shut off. The vehicle was taken to dover dodge jeep (396 rt. 46 east, rockaway, nj) who indicated that no oil was present inside the engine. The contact indicated that four quarts of oil were added to the engine approximately one month prior to the failure. The cause of the failure was not determined. The contact was advised to add one quart of oil to the engine every 1,000 miles. The manufacturer was not notified of the failure. The failure mileage was 1,000. The vin was unknown.
CategoryUnknown Or Other
DateOct 06, 2019
StateMA
Description
The engine start stop technology is malfunctioning and causing the engine to turn off at unsafe times, after coming to a complete stop at an intersection when the vehicle begins to move again it makes it to the center of the intersection and the engine turns off and is difficult to start back up. The problem also seems to be linked to a issue with the engine over consuming oil.
CategoryEngine, Power Train
DateOct 04, 2019
StateOH
Description
Engine eats oil way to much around 709 miles it will start to roughly idle and when checking the oil levels it's 2 quarts low. I can also be driving and the vehicle will jerk when trying to get up to speed thrusting me forward like it's having trouble.
CategoryEngine
DateOct 03, 2019
StateMA
Description
The 2. 4 engine in the 2018 compass is using oil at a very high rate. In the first 3200 miles our jeep used 3. 5 quarts of oil. The oil got so low that the car stall in the middle of a busy highway on my wife. The performance of this vehicle is unsafe, you never know when the oil get low and the car stalls. I have followed up with the dealer who referred me to chrysler customer care. I spoke with a person there who advised that a quart of oil in a 1000 miles was acceptable. I advies her that a new car should not be using any oil. Chrysler knows there is a problem with the 2. 4 engine and their answer is " we will put you on a oil change program"> I am not the only owner that is having a problem with the jeep compass, all you have to do is google jeep compass 2. 4 engine oil problem. The long and the short of this is, there is a problem with the 2. 4 engine, chrysler knows it and will not recall it. The car is unsafe because it will stop running at anytime or anyplace when the oil get low. My wife was nearly broadside because the car stopped in the middle of a travel lane. When she got the car running again it stopped several more time before we were made aware of the oil problem. This car should be recalled due to the engine problem. I shouldn't have to keep adding oil to a k plus vehicle. Recall it before some one get killed.
CategoryEngine, Unknown Or Other
DateSep 30, 2019
StateWA
Description
Shortly after moving the vehicle while driving at times the engine will completely turn off leaving the vehicle unable to accelerate. The only way to turn the vehicle back on is to come to a complete stop place the vehicle in park and turn it back on. Vehicle just hit 7000 miles complications started 2 weeks ago and it has happened 5x now
CategoryEngine
DateSep 29, 2019
StatePA
Description
My 2018 jeep compass ran out of oil. Oil plug is in tact and it looks like it's leaking around the oil pump right behind the alternator. Yesterday it was fine this morning started it pulled out and the low oil pressure light came on. I immediately parked it. Checked oil and it was empty.
CategoryElectrical System, Unknown Or Other
DateSep 25, 2019
StateAL
Description
I was at a stop light when my auto stop came on. When I let off the brake the car did start back up. I finally got it to start after a minute. Soon after I was approaching a stop sign and the car automatically initiated my emergency brake before I even fully stopped. Another issue occurred after starting my car up my screen was faded out and after driving down the street for a mile or 2 my screen went completely black and rebooted itself.
CategoryEngine, Fuel/propulsion System, Steering
DateSep 24, 2019
StateNJ
Description
Narrative: in august 2019, I was driving from my home toward the highway at approximately 35 mph when my 2018 jeep compass lost power. I could not accelerate so I coasted to the side of the road and shifted into park. (luckily, I had not reached the highway and was not in danger of being rear-ended due to the sudden loss of acceleration!) I noticed the parking brake had engaged and I could not release it. The low oil light then flashed on. I turned off the vehicle and restarted it, but it would not shift into drive. The d button was flashing, but the vehicle would not go in gear. I turned the vehicle off and on twice more until it finally allowed me to shift into drive. I attempted a k-turn in a driveway to drive the vehicle back to my home, when the vehicle lost power again, the parking brake engaged and the low oil light reappeared. I turned the engine off and on and again I couldn't move. I waited for 5 minutes and finally was able to release the parking brake and shift into reverse. I shifted to drive after exiting the driveway and after driving 1/8 of a mile the power failed again. After waiting another few minutes, I was able to drive home to park in my driveway and asked my husband to check the oil. The oil reservoir was practically empty! We contacted the dealership and we were told to put some oil in it and drive it to the dealership for a service appointment. Comments: this occurrence put me in a very unsafe situation that caused me great anxiety. I hate to think what could've happened on our very busy highway that I travel on for many miles daily. This vehicle needs to give the driver a warning before the oil level is so low it stops the vehicle in the middle of traffic! I have read many testimonials from other jeep compass owners who have experienced the same problem. I don't feel safe driving this jeep with my family!
CategoryEngine
DateSep 20, 2019
StateNY
Description
The 2018 jeep compass engines have an unresolvable defect causing the oil to burn at an accelerated rate. It is a dangerous safety issue for anyone driving a 2018 jeep compass. The vehicle requires synthetic oil which would normally give you 5,000 drivable miles or 5 months before having to get an oil change. After only 2,000 miles, while driving my jeep compass, it shut off without any warning. Luckily, there was no traffic on the road because the only thing I was able to do was coast to the shoulder and brake. Only when the engine shut down did a low oil pressure light come on. I never would have bought this vehicle if I knew that the car would shut down with no warning. Absolutely zero warning... No oil warning light, no message, no symbol, nothing. This happened again last week, just shy of 3 months after my last oil change. I immediately took it to the dealership and was told that after they change the oil (again), I will have to drive the vehicle, despite the safety issues, for another 1,000 miles so they can conduct an oil consumption test. After that, they will need to do a bore test to see if there is scoring in the cylinders. I was told that I will most likely need a new engine. I then researched this issue and was appalled at the sheer number of people this is happening to and despite the complaints, chrysler has not issued a recall. In fact, they are still selling this car to people even with a serious design flaw. There should be an immediate recall of all 2018 jeep compasses before someone dies, if someone hasn't already. I don't want to be a statistic. I am lucky in that both of the times my jeep shut off, there was no traffic around me. I have read complaints by people who were driving with their children on highways when their cars just shut off. How terrifying. This is an extremely dangerous situation and should be addressed immediately by chrysler.*dt the consumer stated the engine was replaced. *js
CategoryEngine
DateSep 18, 2019
StateKY
Description
Purchased vehicle in november 2018, within 3 months it had burned all oil with only 4k miles usage. After an oil change, all oil was burned again within 3 weeks. In may took it for another oil change, once again dangerously low. Within 2 months (8k miles) received multiple oil pressure alerts and contacted dealership to start oil consumption tests. Dealership just changed oil and told me to come back in 1000 miles. Currently only 3 weeks later and continuing to receive new oil pressure alerts and upon checking oil levels, it's burned 3 qts and is dangerously low again. Dealership refuses to do anything other than top off fluids, while using my free oil changes with my jeep wave program to change oil/ top off fluids. Current mileage 8863k .
CategoryEngine
DateSep 17, 2019
StateWA
Description
I bought a new 2018 jeep compass in february 2019. Within a couple months my oil light came on. I stopped at a service center immediately and was told my vehicle had burned through all of the oil. I immediately contacted my jeep dealer and started a oil consumption test. In the test I burned 1 quart of oil in 2024 miles. I am concerned about the safety of this vehicle shutting down due to low oil or ruining the engine.*dt *as
CategoryElectrical System, Engine, Unknown Or Other
DateSep 16, 2019
StateFL
Description
Buyers please be aware. Aesthetically this vehicle is awesome. However, it is highly concerning when a vehicle a little over a year old has massive system failures.. My issues with the jeep compass trailhawk is recently while driving the vehicle would automatically shut down in the midst of driving. All systems would be completely dead. When I press the button to start the car it would nod never start back up. What makes matters worse is that when the system is dead there is no power no lights and I am unable to even steer the vehicle off the road. Yesterday was the final straw for me . I almost lost my life on the highway when the car made a funny jerking sound and then all of a sudden it went dead in the middle of the road with other vehicle traveling at least 60 to 75 mph. I really thought I was going to die. I had to come out of the car instinctively I used the key fob to close the door and used the valet key to open the car and quickly went back in the vehicle to try to restart one the first try I was not successful. It took me 4 tries to finally get the vehicle started. This was again in the middle of the highway with my amber lights on. Eventually, when the vehicle started up again and I continued to drive home once again when I exited the highway and this time came to a complete stop the vehicle went dead again!! This time went I put it in park it started back up again but when I put it in drive to move off the vehicle lost power again and was barely moving . This issue needs to be addressed by the manufacturer as lives will be lost if similar situations are being reported as I have seen. Nice looking compact suv but I do not trust this vehicle anymore hence why I will be switching.
CategoryService Brakes, Steering
DateSep 14, 2019
StateNJ
Description
The steering wheel in the jeep compass 2018 locks up causing the brakes to not work and as the driver I lost control of the vehicle because the steering didn't have full functionaliy. The vehicle stalls, and brakes don't work properly. There have been time where the car randomly shuts off completely in the middle of a highway after a sharp turn. Loss of power steering compounds the problem by making the vehicle difficult to steer off the roadway or highway and caused a collision. The engine has also randomly shut up, and car has jolted in the past a few times creating a major problem and has happened a few times while driving. There are over 1,000 of complaints on line about this vehicle, make and model. The vehicle keeps moving and loses control leaving the drive unable to have control to stop an accident or drive.*dt consumer stated I don't remember it happened a few times, the earliest I recollect is when I was between 4,000-7,000 miles. Dealership was notifie, dealership told contact it is normal for the car to do that sometimes.*jb
CategoryElectrical System, Engine, Unknown Or Other
DateSep 12, 2019
StatePA
Description
Car has a known mechanical defect in the car causing it to burn oil at an accelerated rate. Causes the car to stall and lose steering brakes, and all computer operated systems. Service bulletin # 09-007-18 rev a. Was failed to be disclosed at time of purchase causing vehicle to be unsafe to be driven. Have happen around feb 2019, july 2019 and again in september of 2019. Car was bought in the end of november of 2018. *dt *as
CategoryEngine, Fuel/propulsion System, Power Train
DateSep 10, 2019
StateMI
Description
my brake engaged yesterday while traveling on a city street. I was stopped at a light. I pushed the gas to make my vehicle accelerate when the light turned green. My vehicle would not move. The brake was engaged. After confirming nothing had hit the brake button. I pushed the brake release. The vehicle still would not go forward. There were images on the screen that include an a!, engine symbol, etc. I pushed the button to restart the car. It would not start. The brake was engaged again. This is the third time this has happened to my vehicle. It is very dangerous when this happens on a major street during peak hours of traffic. During one of the times my vehicle responded like this. The oil light was on. I went to the closest facility to get my vehicle checked. They said there was no oil in my vehicle on april 17, 2019. I had just had my oil changed.
CategoryEngine
DateSep 06, 2019
StateMD
Description
Tl* the contact owns a 2018 jeep compass. While stopped in traffic the vehicle stalled. The contact was able to restart the vehicle and drove to jones chrysler dodge jeep ram (located at 1510 belair rd, bel air, md 21014, (410) 879-6400). The contact was informed that there was no oil in the engine. The dealer added oil and the contact was informed that the engine needed to be replaced. On four separate occasions, the vehicle was taken to the dealer for the same failure. The contact stated that there was no evidence of an oil leak. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 17v670000 (engine and engine cooling). The manufacturer was not notified. The approximate failure mileage was 16.
CategoryEngine
DateSep 05, 2019
StateMI
Description
Tl* the contact owns a 2018 jeep compass. While driving 35 mph, the engine stalled without warning. The contact restarted the vehicle and drove to work. The vehicle was taken to suburban chrysler dodge jeep ram of farmington hills (38123 w 10 mile rd, farmington hills, mi 48335, (248) 476-7900) where no oil was discovered on the dipstick. The dealer performed an oil change and the contact was informed to check back after 1,000 miles. While driving and making a right turn, the check engine indicator illuminated. The engine went into limp mode and the speed would not exceed 35 mph. The failure occurred without warning. The contact checked the oil and found no oil on the dipstick again. The vehicle was taken to milosch's palace chrysler dodge jeep ram (3800 s lapeer rd, lake orion, mi 48359, (248) 393-2222) where they stated that the 2. 4 liter engine consumed oil and needed to be replaced. The manufacturer stated that an oil change needed to be performed every 1,000 to 4,000 miles. The manufacturer was called, provided a case number, and promised a call back. The contact was concerned and felt there should be an immediate recall issued. The failure mileage was 26,459. *tr*jb
CategoryFuel/propulsion System, Power Train, Service Brakes
DateSep 02, 2019
StateMI
Description
The jeep has an issue.... When I back into my drive way in reverse the car will sometimes roll forward.... Really unsure what this is about but believe it should be checked out. Also, the jeep sometimes jerk when I take off and even swerve over to the lane left of me when I'm driving in the freeway. I have mentioned these things to the dealership but nothing back yet. I love the vehicle but there's definitely some issues that need to be resolved.
CategoryElectrical System, Engine, Unknown Or Other
DateAug 29, 2019
StateCA
Description
This car burns oil which I was not told about by the dealer when purchasing. That in and of itself is a problem (I have since been told to check it every 1000 miles even though the manual says it can go 7500 w/o changing), but the real problem is when it gets low the car just turns off. No warning. Luckily I was in a residential area when it happened, although it was an intersection. I was with my 3 year old and required help from a passerby to help push it to the curb. I could have been driving on a freeway with no shoulder as often happens on highway 1 where I live. This feature is dangerous! Somebody is going to get hurt because of it. It is currently in the shop for some other problem where it wont start, which is also dangerous in it's own way.
CategoryEngine
DateAug 27, 2019
StatePA
Description
Why has this not been recalled. Had my jeep at the dealer yesterday, for another oil change, about 2000 miles before I was due. The last oil change was around 9500 miles. They said, there was no oil in my car when he checked. It has just under 13,000 miles on it and for the second time in 5 days, the engine just shut off while driving. So I have now almost gotten rear-ended twice. I have to drift to the side, put the car in park, shut it off entirely, then restart, yesterday it took 3 tries to get it to restart. I was told, I need to drive another 2000 miles and come back so they can check my dip stick, which they marked yesterday. Ironically while I was checking out, there was a woman there, picking up her compass from them after a week, because they were replacing her engine. Earlier this month I was talking to a family friend. Her compass had just come back from the same dealer, after having the engine replaced for the same thing. So why, am I still having to drive a car, when this is a known issue? From reading other complaints, sounds like some have not had as easy of a pull off as have and are stuck in harms way when it happens to them. Is it going to take someone dying for this issue to become a recall??
CategoryEngine, Unknown Or Other
DateAug 27, 2019
StateMI
Description
My service transmission and check engine light comes on and off every few weeks I took it to my local jeep dealer they told me multiple times there was nothing wrong with my 2018 compass when I know indeed it is I smell coolant all the time they say they don't my engine and trans light comes in and off they have no code I caught it on video they both lights were on and I was asked if I'd like to bring it back in I said yes the day I go in of course the lights are off but now they have a code he says to me oh your transmission just needs to be updates but the codes that I got back stated that it was the torque converter
CategoryEngine
DateAug 26, 2019
StateNJ
Description
Oil burning up way before oil change is due. Caused my car to stall in the middle of the road with my three month old infant in the back seat.*dt the stall occurred while making a right turn at an intersection speed of approximately 10-15 mph. Mileage was about 12925. While making the turn a quick chime and oil pressure low came on and disappeared and the car immediately stalled. Come to find out the oil on dipstick was 1mm. No warnings about it. Not due for oil change for another 1600 miles. *jb
CategoryFuel/propulsion System
DateAug 23, 2019
StateNY
Description
Vehicle burns through oil at a rapid rate with no warning indicators. Once the oil reaches a critical level the engine shuts down with no warning. Dealership called this "limp mode" third oil change I checked the level for safety. 1000 miles to go before my next oil change and the engine is down 2 quarts.
CategoryEngine, Fuel/propulsion System
DateAug 19, 2019
StateMA
Description
Consumer stated it was around 8,000 miles, it stalled driving on a thruway in new york traffic, parking break engaged and it came to full stop, had to depress brake and restart car. My jeep has been at the dealer for a week while they figure out what is wrong with it. They said the oil is not pumping out. At my last oil change they said the jeep is burning oil like crazy with no warning about low oil. It has 13,000 miles on it and also intermittently shuts off while driving,I have to pull over and the parking break engages. Then restart it, it also intermittently won't start at all. Then after a few hours it will start but runs really rough. Another issue is with what sounds like the suspension in the front right of the vehicle. It feels very unsafe to drive as I have two young children. The vehicle stopped in the middle of a freeway in traffic in new york and it was the scariest few moments of my life. Honestly I agree that this car is starting to feel like a death trap yet there are no recalls when I enter my vin. *dt*jb
CategoryElectrical System
DateAug 18, 2019
StateFL
Description
Auto start/stop does not function properly 100% of the time. Pulling up to a red light the engine stops and on numerous occasions, the vehicle will not turn back on until the vehicle has been completely turned off and restarted. Can become a dangerous situation if there is a vehicle running up behind you and your vehicle refuses to start back up.
CategoryEngine
DateAug 15, 2019
StateMI
Description
Jeep compass is a safety hazard death trap; I cannot believe there is not a recall on it! It literally burns oil down to nothing & with no warning whatsoever the parking brake engages, the dashboard lights up and it just stops, while driving, on the road, in traffic! This has happened to me twice! I have changed the oil regularly (actually early) and after 3,000 miles it is empty?? Are you serious? First time it happened the dealer conducted an "oil consumption" test, what a joke. Obviously it is over-consuming oil because it just seized up on me while driving & making a turn in front of other cars and the dipstick was clear, not one drop of oil left! Made special trips to the dealer so they could top off the oil after 1,500 miles (their solution to this known problem) and it happened a second time after less than 3,000 miles, and once again while making a turn I was almost rear ended because the jeep stopped in the middle of the road!!! The jeep is currently at the dealer while they "figure out what is wrong" and how to handle it. I will tell you how to handle it, recall them before someone dies!!! If I could ditch jeep/chrysler right now I would, and as soon as my lease is up, I will be going back to gm cars!
CategoryEngine, Fuel/propulsion System, Service Brakes
DateAug 14, 2019
StateCA
Description
First off. I have a 2018 jeep compass that's I got a few weeks ago and I'm noticing now that my brakes are already terribly grinding, the engine gets way too hot even though the indicator is always neutral and never moves ever. Also the mpg is absolute crap and I think it has to do with the engine system itself causing problems. I lost 45 miles according to the indicator and really only went 12 miles back from work. That shouldn't be right.
CategoryEngine
DateAug 13, 2019
StateNY
Description
Tl* the contact owns a 2018 jeep compass. While driving, the vehicle stalled and a message displayed instructing the driver to place the vehicle in park, shift gears, engine shutting down. The driver was not able to coast to the side of the road, but waited ten minutes before restarting the vehicle. Afterwards, the vehicle was driven to his residence. The following day, the vehicle was taken to merrick dodge chrysler jeep of wantagh (3614 sunrise hwy, suite a, wantagh, ny 11793, (516) 868-4400) where the contact was informed that the vehicle was low on oil. The technician added oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
CategoryEngine
DateAug 13, 2019
StateIA
Description
2018 jeep compass stalled while wife was attempting to cross 6 lanes of traffic. No warning lights or indicators displayed at all. Oil level in the car after 3000 miles did not even register on dipstick, so car burned 3+ qts oil. *dt
CategoryElectronic Stability Control, Power Train, Service Brakes
DateAug 12, 2019
StateGA
Description
My vehicles transmission, beginning at 30,000 miles, started to lock up. The service transmission and service engine lights both activated. This only occurred while the vehicle was parked and idled. I had to press gas turn vehicle off for a couple of minutes and restart to reset the transmission icon. The same lock up started to happen while driving after I passed the 36,000 miles mark. I was on the highway using cruise control and the vehicle locked up and started to slow down. I could not accelerate so I had to put my hazards and pull over. This happens very often now. Autozone states the code pops up with u1428. I then start to have start up issues at 50,000 miles. The start/stop system is unavailable and the light reflect 'a!' has been activare since. This has caused my vehicle to get really hot. Constant oil burning. And gas burning. When autozone check code it popped up p1dd2 (with no description of what the code was caused by). The vehicle electrical is not stable. In multiple instances my vehicle lights and power have gone in and out while idle and driving. It slows down my vehicle suddenly. I have heard a lot about transmission and engine issues with the newer jeeps but I didn't think this would happen to me. I don't think my vehicle is safe and would like a more professional input since the dealership I bought the vehicle from is never available to assist.
CategoryEngine, Fuel/propulsion System
DateAug 12, 2019
StateCA
Description
While driving down the freeway at about 65 miles per hour, without warning this jeep stalls, putting my wife in a potentially fatal or injurious accident situation. Dealership said they know and accept as normal this brand new car burning a quart of oil every 2000 miles and that if the car gets low on oil it will quit running, but they never tell the owner of the car, they only say come back in 5000 miles for next oil change, meanwhile the car starts stalling at 3-4000 miles
CategoryElectrical System, Power Train, Unknown Or Other
DateAug 11, 2019
StateVA
Description
While stopped at a stop light auto start/stop turned the car off as normal. A few moments later the brake light illuminated on the dash and the electronic emergency brake turned on. I released my foot from the brake to see if the car would start back up it would not. The dash read out in park and start. I attempted however car would not start. The emergency brake would not turn off either. I had to call road side assistance for a tow. Vehicle only has 11,400 miles. The car is at the dealership I am waiting on their investigation.
CategoryUnknown Or Other
DateAug 07, 2019
StateCA
Description
I got into my vehicle when a pull out of my parking spot the vehicle shut off. I put the vehicle in neutral with the parking brake on a tried to start it. The vehicle would crank but not start. I attempted to start the vehicle several times until it finally turned on.
CategoryEngine
DateAug 01, 2019
StateOK
Description
Purchased brand new with 11 miles and the vehicle is burning one gallon of oil between oil changes. Chrysler says in normal specs. Engine at risk of locking up if not adding oil and can't trust oil light. Was informed to not trust the oil light by the dealership. But told to trust it by chrysler cares.*dt*jb *dt
CategoryEngine
DateAug 01, 2019
StateNY
Description
Vehicle stalls after car has stopped at stop light or stop sign. Vehicle will properly turn off due to auto shut off. Remove foot from brake, vehicle starts and begins to move. Vehicle will then stall quickly after in intersection. Operator needs to put car in park, turn vehicle back on and begin moving. Problem has repeatedly happened during city driving at stops signs.
CategoryUnknown Or Other
DateAug 01, 2019
StateOK
Description
Vehicle turns off and says key fob has left. Vehicle. Chrysler unable to fix issues or address it. Major safety concern
CategoryElectrical System, Engine
DateJul 31, 2019
StateMD
Description
Tl* the contact owns a 2018 jeep compass. While driving approximately 40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drove to heritage chrysler dodge jeep ram owings mills (located at 11212 reisterstown rd, owings mills, md 21117, (866) 771-8050) where it was diagnosed that the engine oil was low. The vehicle was currently being tested for oil consumption. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 18v524000 (electrical system). The manufacturer was informed of the failure. The approximate failure mileage was 34,000.
CategoryEngine
DateJul 31, 2019
StateNJ
Description
I was about to pull out of the parking lot while in drive when the engine service light came up telling me to pull my car over and come to a stop because the vehicle will shut off. Took it to the dealer they said nothing was wrong and erased all my error messages after it was scanned. As a standard procedure of jeep they told me to pick up the vehicle and drive it for 1,000 miles and if the check engine light appeared to bring it in and then they will fix it. I find this is unsafe telling me to go drive my vehicle and there is a possibility it may turn off while I am on the highway.
CategoryEngine
DateJul 25, 2019
StateWA
Description
We bought the jeep new with 8600 miles on it. 4000 miles after our first oil change at the dealer, the engine oil light came on while turning a corner. I checked the oil level to which I needed to add three quarts to bring it back to normal. We have 20,000 miles on our car. This seems to be a lot of oil. There are no oil spots or drips under our car and no smoke is coming out from the muffler. Engine bay is clean. I searched online and found many other new jeep owners with the same complaint. Is anything being done about this?
CategoryWheels
DateJul 25, 2019
StateMA
Description
After having my jeep for less than 7,000 miles, I noticed that my front two tires were completely bald on the insides. Brought it to multiple shops and the dealership where I got it, I was told I needed to rotate my tires more and that new cars get poor quality tires put on them. I was also told to monitor my inflation and it has been kept perfectly. I have rotated my tires at around 8,000 miles and am currently at 12,000 and I can already notice the same wear pattern on my tires. Nobody can find anything wrong with my car (alignment, tire pressure, suspension, everything is right) or an explanation of why this is happening.
CategoryEngine
DateJul 22, 2019
StatePA
Description
I was driving to work one morning and made it about 1 mile from home before my car turned off and the emergency brake engaged. I had owned my vehicle for about 4 months at this point, and the engine oil pressure light engaged. I had around 3,000 miles at this point. I started my vehicle and made it another 1/2 mile before the car turned off and brake engaged again. Started the car and made it the 10 miles that I have to drive to work. The same thing happened for the next 3 days. Luckily I was not on a highway; this could have been very dangerous! After the 3rd day of this happening, I went online to research. Apparently the newer jeep engine drinks oil. At that point, my husband had to add 3 quarts of oil! After only 3,000 miles! I called chrysler the next day and they told me to do an oil consumption test. When I talked to the service area at the jeep dealership they told me that 95% of the vehicles on their lot have this particular engine that drinks oil. I asked if there was going to be a recall and they said they hadn't heard that. I asked the woman who is managing my claim at chrysler if they can put the old motor in my vehicle, but she said I need to go through the consumption test before determining any solutions. From what I"ve been reading, jeep seems to be doing nothing about this. Other jeep compass drivers describe their near accidents because their vehicle stopped on a highway. I feel that this issue causes a huge safety risk. No one at the dealership where I bought my vehicle mentioned this issue; I would not have purchased the vehicle if I knew that it literally shuts down. I mentioned it to my salesman and he said he was unaware. I found it hard to believe that jeep is not recognizing this issue. *dt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).'*jb
CategoryElectrical System, Engine, Unknown Or Other
DateJul 20, 2019
StateNC
Description
Every time I am driving my car my car will do what I call a "spaz out" moment. The dash warning lights all come on and a loud ding begins. My car dash lights up like a christmas tree and each notice pops up: transmission needs service, 4 wheel drive needs serviced. Traction system needs service, emergency break needs service. Then they all go off the check engine light remains on. I am very worry for my safety and other if this vehicle locks the wheels while driving on the high way. Most my driving is on the high way at the speed of 70mphs.
CategoryElectrical System, Engine, Unknown Or Other
DateJul 18, 2019
StateCA
Description
I stopped at the stop light and the engine shut off with the normal function of auto start/stop but when I took foot of the brake the car stalled out in the middle of the road. After which there was loss of power steering and the parking brake would stay engaged. The loss of power steering made it really difficult to steer the vehicle off the road to safety.
CategoryEngine
DateJul 13, 2019
StateOR
Description
I was driving my vehicle on a city street at 45 miles an hour when the engine turned off with no warning. The steering wheel locked up when the vehicle turned off and coasted the parking break engaged at 15 miles an hour forcing me to hard break and almost get rear ended with children in the vehicle. I had my vehicle towed to the dealership where it was purchased. They told me it was a safety feature for the jeep for the engine to shut off when the oil is low. The dealership is claiming that it's with in chrysler's specs that this engine (2. 4 multi-air 9 speed) can burn 1 quart of oil every thousand miles. This jeep only has 3,043 mile on it. It is a serious safety issue for engines to shut off while the vehicle is in motion. This needs to be fixed it can cause serious harm and possible death in a collision. Both of the jeep dealership and chrysler refused to remedy the situation. They are forcing me to drive the vehicle for an oil consumption test regardless of the safety issues. *dt consumer stated there was no warning lights and no chime before, during or after the vehicle stopped running. There was no indication whatsoever that the oil was low. The vehicle had not had an oil change prior to this situation due to the milage. The dealership started at oil consumption test which required them to change the oil. Dealership is asking consumer to bring vehicle in every 500 four times before determining the amount oil that the vehicle is burning.*jb
CategoryElectrical System, Visibility/wiper
DateJul 09, 2019
StateNC
Description
Rear backup camera fails to work when shifting into reverse,, instead showing a black screen and causing the computer to freeze occasionally requiring power off of the car to bring screen back up.
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateJul 09, 2019
StateNY
Description
While car is in motion engine will stall at red lights / intersections, car will state:put car in drive but car is in drive, low oil pressure warning will illuminate when turning right then disappear, check engine light will flash then turn off. Car may stall, lose power, emergency brake warning, no gas pedal response. I researched this problem and it appears that the crankshaft position sensor could be faulty... Car is 2018 with 21,000 miles... Cps should not be faulty at this low mileage/age of vehicle... Seems to be a common complaint across jeep compass vehicles of multiple years..... Recall jeep vehicles for faulty crankshaft position sensor.... Happens at highway speeds as well, car loses power and steering ability..... Dangerous
CategoryUnknown Or Other
DateJul 07, 2019
StateMO
Description
The auto start stop feature has functioned improperly and after tapping my brakes at a stoplight and turning onto a ramp to get on the highway, I went to take off and the car died. The parking brake light came on and I have never used it. I restarted my car only for it to stall out and die10 mins later on the highway making it very hard to steer. I had to pull over and re-start the car again. I hate this start stop function. It doesnt always start back up immediately after letting off the brakes. Almost caused me to wreck
CategoryPower Train
DateJul 04, 2019
StateMO
Description
While driving down road at about 55 mph. I experienced a jerking motion. Felt like coming from the back wheel area.
CategorySteering, Unknown Or Other
DateJul 04, 2019
StateMO
Description
While driving down road a bolt fell out from under the steering column and dropped on my foot. When turning the steering wheel to the left. You can hear a popping noise and steering wheel lifts upward.
CategoryEngine
DateJun 27, 2019
StateMI
Description
Piston exploded out of motor while driving on interstate. Vehicle has 7,769 miles when this happened. No dummy lights appeared prior, vehicle was in 'neutral' temp range, had an oil change just at 5500 miles and synthetic oil was put in as dealer recommended. I'd like to add that chrysler warranty has hung up and denied any other issues. I'm glad to see other have engine problems and I am seeking lawsuits. Any help on this would be very helpful as I'm not the only one related to known oil issues or blown motors! This is such a safety risk I am glad that my family was not with me. I don't understand why when something like this happens that no one you call for your factory warranty and get their third party call centers that they don't tell you all proper information, nor are they noting accounts properly.
CategoryEngine
DateJun 23, 2019
StateNY
Description
Jeep compass 2018 mileage 5188 - on friday, june 21, 2019 I was just leaving my home to go to work at 7:45 am and I was about 1. 5 miles from my home when my car just ceased on a major roadway and the dashboard said oil pressure low. I had other cars behind me and was very lucky no one had hit me from behind and I did not get seriously hurt. I immediately called dealer healy chrysler jeep where I bought my car and spoke to a service manager named jeff roscino and he told me that I should take the car to the nearest dealer to me and have my oil changed. He told me that this car's motor was intrinsically designed to burn this amount of oil. I had brought the car to yonkers chrysler jeep which was nearest dealer to me and they did an oil change - synthetic oil put 6 quarts of oil in car - the service advisor said there was a very little amount of oil in car. This car is a brand new car and should not be burning oil it has 5,188 miles on it - there is a serious design flaw in engine and also a very serious safety issue. I do not feel safe driving this car and something needs to be done about these issues before me or someone else gets hurt. Selling a car to people with a serious design flaw in the engine is a very serious issue. I have read online that several people had had the same thing happened to them had very low mileage and car ceases and dashboard says low oil pressure. There was very little oil in there car as well. I called jeep headquarter on saturday, june 22, 2019 and spoke to representative and she gave me a case number and told me someone would be calling me back on monday, june 24,2019. It can
CategoryEngine, Power Train, Unknown Or Other
DateJun 22, 2019
StateFL
Description
I was stopped for a red light at a busy multi lane intersection. When light turned green I accelerated and nothing happened. I turned vehicle off then on by stop/start button several times until vehicle engaged. Very scary. It just basically stalled. Several other things were affected such as instrument cluster indications that were never on before and will not turn off when I go on/off options for those displays. Running lights also suddenly will not work. Upsetting to say the least. Very dangerous. I am not sure but think the start/start feature may be involved as I had it on. It was around 90 degrees outside temp. Vehicle has about 11,000 miles on it.
CategoryPower Train, Service Brakes, Vehicle Speed Control
DateJun 19, 2019
StateIN
Description
Brakes are bad, have been since we got it. They lock up when u hit the brakes. Something was wrong with it when I drove it on the lot. Something rattleing in the front end. They stopped the rattle but brakes are a huge issue. No matter how light you tap them they lock up. When they are wet it is undrivable. Also engine revs up for no reason and the engine kill thing does not work right. Its not instantaneous. Lots of lag before you can move.. We have been back to the dealer right after we bought it to try to trade it for another one but no luck. I should have walked away when it was making the noise when I moved it on the lot. Specially after the way we were treated by the guy who did the paperwork when we declined the extra warranty. If he hadnt been a vet I wouldve walked away. The dealer has records of repairs they tried to make. The brakes have been bad since we bought it and the rest has been going on for a coulpa months now.
CategoryElectrical System, Electronic Stability Control, Steering
DateJun 18, 2019
StateNY
Description
While driving this vehicle at 55 mph on a parkway, the middle dashboard began randomly displaying 'service now' and 'service' needed messages for the hill-assist and auto-start features. It continued flashing other messages that I could not read because at the same time, my steering wheel completely locked up. It would not turn left or right. I had trouble applying pressure to the brakes. This was an extremely terrifying experience because, as mentioned, I was moving quickly on a parkway with other cars around and an inability to control or easily slow down my vehicle.
CategoryEngine, Power Train, Steering
DateJun 18, 2019
StateCA
Description
This happened three times over the past two weeks. I have been driving my car in heavy traffic and car will throw itself in emergency brake mode and engine will turn off. Loss of steering control is gone as well. Have been extremely lucky to not get in an accident. Dropped car off to dealer who blamed it on "low oil." due to "low oil" levels however car is only 7 months old and just 4k miles. He recommended I change the oil every 750 miles! 750! A standard car is every 5,000 miles. The fact that my oil change could be the determining factor between my engine turning off mid drive and getting in an accident is absurd. While researching there are hundreds of similar cases with the same car. People have gotten in accidents due to the car stalling on highways and intersections. Not safe to drive. Do not recommend. Legitimately scared to drive. Should not be allowed on the road!
CategoryElectrical System, Engine
DateJun 17, 2019
StateFL
Description
Tl* the contact owns a 2018 jeep compass. While driving various speeds, making turns, or slowing down for a stop sign, the vehicle stalled. Several warning indicators, including the abs and traction control, illuminated. Also, the gear shifter blinked red. The vehicle was taken to arrigo dodge chrysler jeep ram sawgrass (5901 madison ave, tamarac, fl 33321) where the service manager test drove the vehicle and the failure was duplicated. The failure was determined to be a malfunctioning computer module. The computer module was replaced; however, the stalling failure continued. The contact stated that the vehicle was repaired per several unknown recalls and technical service bulletins. Recently, while the vehicle was parked, the push to start button was pressed, but the vehicle failed to turn off. The contact was concerned about carbon monoxide poisoning as the vehicle was left running for over an hour without warning. The manufacturer was notified and advised the contact that a lead specialist would call her back. The approximate failure mileage was 1,000.
CategoryElectronic Stability Control, Power Train, Service Brakes
DateJun 14, 2019
StateNC
Description
Computer message in the car information screen stated shifter service as I was turning on the car. Currently there hasn't been a recall on this item but according to the research there needs to be on set up. Everytime I attempt to accelerate there is a delay also upon braking just a tip jerks the whole vehicle.
CategorySeat Belts
DateJun 14, 2019
StateMI
Description
Passenger backseat seatbelt buckle, inside broke apart and is unable to receive the tongue. Car was stationary. Daughter was unable to buckle herself in seat.
CategoryEngine, Fuel/propulsion System, Steering
DateJun 13, 2019
StateNY
Description
While driving my vehicle under normal operating conditions on a busy street the vehicle suddenly autonomously shut down almost causing a catastrophic multi car collision. Vehicle could not be restarted and needed to be towed to dealership for service. Still awaiting correct diagnosis from dealer.
CategoryElectrical System, Engine, Fuel/propulsion System
DateJun 12, 2019
StateFL
Description
Having electrical issues with sound system shutting off and not coming back on, also took car in for regular maintenance oil change and was told my car had very little oil almost out and no warning lights came on at all and it wasn't even time for my oil change, I was early. And now my start/stop light came on and dealer states no problem it just want work properly.. Gas mileage is horrible and I have to have oil changed and checked more often due to known ongoing issues with this model. I have only 17k on my vehicle and problem after problem. Dont buy jeep compass.
CategoryEngine, Power Train
DateJun 10, 2019
StateMD
Description
Bought brand new. With 4700 miles put on it, it had lost oil and stalled several times. My wife was driving. We took it straight to the dealership where we bought it. Come to find out, it burns oil at an accelerated rate. Many vehicles with this motor, 2. 4l multiair, are having this problem. Engines are having to be replaced, when they are still new. When running low on oil, the vehicle suddenly shuts down with no warning, lights, indicating its out of oil and that could be very dangerous. If on a highway or wherever there is heavy traffic. Definitely see a bad accident happening. A new car should not be burning oil at an excessive rate. Please look into this. Jeep/fca seem like nothing is being done about this. I called jeep right before writing this, and the customer service rep hasn't heard about it. The dealership where I got it has replaced 15 of these motors already. Thankyou
CategoryEngine
DateJun 10, 2019
StateCA
Description
I purchased the compass brand new and have only 4,600 miles on the vehicle. When I was pulling up to a stop sign at a very busy intersection, the "low oil pressure" light came on and the vehicle stalled and would not move. Dealership said that this is "how the engine is designed to function" and resolved with an oil change. The oil should not be so low that engine cuts off. Also, this "safety feature" is incredibly dangerous as it gives no warning and cuts out while driving. This needs to be corrected!!
CategoryPower Train
DateJun 07, 2019
StateMI
Description
My 2018 jeep compass 4wd makes grumble/drone" sound at 30 mph and above, sounds like it's from the transmission or differential.
CategoryVisibility/wiper
DateJun 06, 2019
StateOK
Description
Tl* the contact owns a 2018 jeep compass. While driving 70 mph, the windshield wipers failed to operate. The vehicle was taken to barry sanders supercenter (located at 4120 w 6th ave, stillwater, ok 74074, (405) 571-0555) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 35,919.
CategoryElectronic Stability Control, Engine
DateJun 05, 2019
StateMA
Description
Engine burning way more oil than it should, the vehicle then will seize and shut down. This can be at any point while driving and gives no warning as to when it will happen. Jeep will not take any responsibility about this hazardous issue in their engines you shouldn't have to check your oil all the time to make sure it won't happen again. The dealership will have you come in for a consumption test and even putting a claim into jeep corporate, they will not acknowledge how bad of a problem that is. Their needs to be a recall or fix soon or their will be lawsuits unfortunately when something happens.
CategoryEngine
DateJun 03, 2019
StateVT
Description
The vehicle burns through oil very fast. The day before my last oil change the car shut off in the middle of the road after a message popped up saying pull over. I was on a curve on a dirt road going slow and didn't even have enough time to pull over. When trying to restart the car and all kind of alerts flash. Finally the car started, the next day the oil was changed at the dealer, they don't check the level before they change the oil they say. Their fix, dielectric grease on the door. Now at the exact mileage the next oil change is due, we oil checked before going to the dealer and it is so low it barely showed on the dip stick. A car with 22k miles should not run out of oil.
CategoryElectrical System, Engine
DateMay 29, 2019
StateNY
Description
Since we purchased this car, it has unexpectedly completely shut down while driving. This has happened approximately 20 times. Last year, it was towed to a dealership in the sheepshead bay area of brooklyn, new york. We were told that it was a safety feature that shut the engine down while driving if the vehicle was low on oil. It was not as ascertained by that dealership. This "safety feature" has put my family's life in imminent danger as this has happened while driving 60mph on the grand central parkway and belt parkway in new york. On sunday, may 26, 2019, my son was driving with 4 people in this car and once again it shut down while traveling 55mph. Fortunately, he was able to exit the highway before he was rear ended avoiding tragedy. He proceeded to drive to a friend's house on 168th street in manhattan while utilizing city streets. The car randomly shut down 6 more times before reaching safety. I will not allow anyone in my family to drive this unsafe vehicle. It was towed to the chrysler jeep dealership on hylan blvd. In staten island, new york. We were informed that it will not even be evaluated for another week to 10 days. Chrysler does not provide rentals nor does my insurance company allow rentals unless the auto was in an accident. I have researched and asked a friend who has the same exact model and year. It is happening to her, too. I am appalled that this problem is associated with supposed low oil in the engine. My son had the oil changed 4 days prior to this latest incident. It is frightening to think that even when this car is allegedly repaired once again, that my son will be driving this car from staten island, new york, to the canarsie section of brooklyn, new york. Please advise what steps should be taken. I would like to terminate the lease in anyway possible.
CategoryEngine
DateMay 22, 2019
StateMI
Description
Driving on the expressway and the vehicle just stalled. Almost was involved in an accident trying to get to the side of the road. After several minutes vehicle started again. Called dealership and was advised to check the oil as this vehicle uses oil. Vehicle has 5612 miles on it. Oil was added and then advised I needed to bring in for oil consumption test. Only thing I was advised was that must bring in vehicle for next 2000 miles then again 2000 miles more. So at this time, I am driving a vehicle that stalls and not given a reason and is a safety issue for myself and passengers. This is a safety issue for myself, and any one else that is on the road with me when vehicle just decides to stall without warning.
CategoryEngine
DateMay 20, 2019
StateWA
Description
The jeep stalls, shuts off and turns on its own e brake when it runs low on oil. But it runs out of oil every 2000 miles!!!!!!! Ive taken it to jeep and they say, oh thats normal !?!?!?!?! Ive almost been hit several times going around a round a bout and having it lock up like that because its low on oil - and im going broke buying oil changes all the time this car is horrible, also the radio completely and randomly turns off, display everything - while driving!
CategoryEngine
DateMay 17, 2019
StatePA
Description
The engine burns oil at an extremely fast rate. Every 3,000 miles there is no oil left in the car and the car will stall out while driving with no warning. It is an extreme safety hazard and somebody is going to get killed if this happens at the wrong time. *dt consumer stated oil consumption test was done but dealer told consumer it was normal to stall.*jb
CategoryEngine
DateMay 15, 2019
StateCO
Description
The vehicle has stalled five times driving on the highway. Every time the vehicle stalled it has been hot out. The car stalls and several error lights flash; parking break, hill-stop, oil-change, etc.. The car then won't turn off, but just stays in on mode but will not move. Jeep will not address the issue. They say that because they can't duplicate it, the car is 'fine'. I have almost been hit at least a dozen times. This is a known and extremely dangerous issue and they will not admit it.
CategoryElectrical System, Engine, Steering
DateMay 06, 2019
StatePA
Description
I was driving 44mph headed to a red light with a 4 lane highway coming the other direction. The jeep shut off while I was going 44mph and I had no steering, no breaks, no power at all. I kept hitting restart and finally the engine kicked back on, I was able to get the car to the side of the road. Vehicle was towed to the dealership d'ambrosio in downingtown, pa. When jeep shut off warning lights came on saying "low oil pressure". No lights appeared prior to jeep shutting off while going 44mph. I almost died! While at dealership I was told by service manager that the parts guy's wife had the same thing happen to her while driving her jeep just stopped on the highway. Easter sunday my brother told me his friend called him and told him that his wife's jeep shut off while she was driving on a highway. There is a serious issue with these vehicles.
CategoryElectrical System, Electronic Stability Control, Engine
DateMay 03, 2019
StatePA
Description
I was driving 44 mph headed to a red light intersection with 4 lanes of traffic coming the opposite direction when my jeep shut off I had no steering, no breaks and no engine running. I was moving forward at 44mph unable to control the vehicle and kept hitting the start button. After several attempts the car restarted saying low oil pressure and I was able to steer the car off the road before entering the intersection and getting kiled. Car was towed to dealership d'ambrosio auto group. Oil was checked and I was advised there was no oil in the engine, the vehicle had 3,650 miles on it and it's brand new. Maintenance says oil change at 10k miles. Service mgr. Told me the same exact thing happened to the parts mgr. Sister. I have also been told by 1 other person the same thing happened to her while driving in traffic. Service mgr. Told me to bring vehicle back in 2k miles and if oil is low they would replace engine at no charge. *dt*jb
CategoryEngine
DateMay 03, 2019
StateCA
Description
This would be the second time on this 2018 jeep compass with only 5000k miles that the vehicle consumes engine oil leaving it very low with almost no oil on the dip stick. First time it happened the vehicle only had 2000k miles. The first time I encountered a problem was on the freeway heading home when the check engine light came on. And the vehicle shook as well, as if it were struggling. The engine light went away but the next couple of times as I drove on the street the vehicle would turn off a few times. It would turn back on but it struggled a little to turn on. When I took it to the dealer at 2000k miles the dealer told me that they were unable to locate the problem on the vehicle. The vehicle doesnt leak any oil. They also did a few updates to the vehicle computer because if was in need of updates. Now vehicles is at 5oook miles and once again very low oil in engine. Currently the vehicle doesnt stall or have any lights on. I will be going back to the dealer again to get it checked about the consumption.
CategoryEngine
DateMay 02, 2019
StateNJ
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle kept losing oil and more had to be added. Additionally, while driving various speeds, the vehicle stalled and the oil pressure warning indicator illuminated. The contact called pellegrino chrysler jeep (241 glassboro rd, woodbury heights, nj 08097, (856) 848-7474) who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 58460594. The manufacturer informed the contact to have an oil consumption test. The failure mileage was 5,235.*dt consumer stated first time car stalled only had about 2500 miles. Consumer had to shut the car off and on. Car has stalled twice. At the moment consumer has 5300 miles and will be getting first oil change.*jb
CategoryElectrical System, Power Train
DateMay 01, 2019
StateMN
Description
I have had two instances within a 2 months of each other where my new jeep compass has broken down and needed to be towed to the dealership. Back in february, I was driving about 65 mph on the highway and the check engine light came on, which I thought was strange. I came up to a stop sign and tried to accelerate again, and I crawled through the intersection with no power, rpms shooting through the roof, and my whole vehicle shaking violently. The harder I pressed on the gas, the slower it went. There was oncoing trafic at this time, so im glad no accident occured. The dealership said that I needed two software updates, for my transmission and one other one, and it fixed the problem. Fast forward to april 27, 2019, im driving 50 mph and the service engine light comes on again. I come to a stop sign again, and try to accelerate, only for the same thing to happen as last time. I made it home and had my car towed to the dealership again. The said that they did not see a check engine light on and were not able to find that one had ever been on when they checked the computer in the vehicle. This is alarming because it was in fact on, and my whole vehicle was basically disabled and shaking violently. They said since they couldnt find anything that there was nothing they could do to fix the problem unless they can recreate it. There is clearly something majorly wrong with this cars computer system if it randomly does this with no warning, and it is dangerous. It doesnt even work enough to log the history of engine lights that are triggered. I dont feel safe driving it. It is under a year old and only had 9500 miles on it when this happend the first time, now it has 13000 miles on it and is still new. This is a major issue when the service shop I bought it from cant even figure out what is wrong.
CategoryElectronic Stability Control, Engine, Power Train
DateApr 27, 2019
StatePA
Description
While accelerating onto a highway, my vehicle suddenly shut off. I immediately put hazards on, tried to pull to the side, stopped and tried turning the car back on, after 2 attempts it turned back on but I was scared the entire hour long ride home so drove in the slow lane so that I could pull right off the highway if it happened again. I took the vehicle for service and they said it was the hood latch sensor. They replaced it and it worked fine for a month or so then again this happened while driving down the road about 40 mph, car suddenly shut off. Again another scary experience. Took the car back and they said the actual hood latch needed to be replaced. Pulled out of service center and it happened again, pulled back in to service center and a day later they called and said hood needed realignment. Worked again for a few months then today, again driving down the road, oil pressure low warning flashed on my dash then went off, the check engine light flashed on then yet another warning that read switch to p then desired gear. Car then lost almost all power but luckily had just enough power to get me to a side road where I barely made it onto the road before it shut off. I tried turning it back on and after 2 tries it powered on but when I put into drive and hit the gas, it would not move. It was like it would not engage in gear. This is an extreme safety hazard as this vehicle suddenly stop without warning while driving.
CategoryEngine, Vehicle Speed Control
DateApr 25, 2019
StateOH
Description
Tl* the contact owns a 2018 jeep compass. While the contact was merging into highway traffic, the accelerator pedal suddenly became stuck and caused the vehicle to accelerate. During the failure, the speed increased to more than approximately 80 mph and several warning indicators illuminated, including the service engine and throttle. The accelerator pedal eventually became unstuck and the vehicle was shut off. After restarting the engine, the sensor warnings were no longer illuminated and the vehicle operated normally. Falls motor city (4100 state rd, cuyahoga fall, oh) was notified of the failure. The manufacturer was not contacted. The cause of the failure was not determined. The vin was not available. The failure mileage was 46,817.
CategoryStructure:body, Visibility:sun/moon Roof Assembly
DateApr 25, 2019
StatePA
Description
Tl* the contact owns a 2018 jeep compass. While driving approximately 35 mph, a loud noise suddenly occurred. The contact later discovered that the sun roof had exploded. There were no injuries. The cause of the failure was not determined. The local dealer (tunkhannock automart, 509 joseph hunter hwy, tunkannock, pa) and the manufacturer were notified of the failure. The failure mileage was 6,000. *bf *jb
CategoryElectrical System, Engine, Exterior Lighting
DateApr 24, 2019
StateIL
Description
After starting car and driving emergency break engages and car shuts off while in motion. Upon turning off, "low oil pressure" warning comes up for less than 3 seconds and then disappears.. And engine stays off. Takes about 5-7 minutes for car to turn back on. This has occurred multiple times while driving on interstate highway and busy intersection. Super dangerous and not safe... Have called jeep to open a case and taking in for servicing. This is not ok. Truck is less than 6 months, not even 3,000 miles.
CategoryVisibility:sun/moon Roof Assembly
DateApr 24, 2019
StatePA
Description
Tl* the contact owns a 2018 jeep compass. While driving approximately 35 mph, a loud noise suddenly occurred. The contact later discovered that the sun roof exploded. There were no injuries. The cause of the failure was not determined. Tunkhannock automart (509 joseph hunter hwy, tunkannock, pa) and the manufacturer were notified of the failure. The failure mileage was 6,000.
CategoryService Brakes
DateApr 23, 2019
StateMI
Description
The parking break engages by itself when parked
CategoryElectrical System, Engine, Exterior Lighting, Seats:front Assembly:seat Heater/cooler, Visibility
DateApr 22, 2019
StatePA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle failed to start when the remote start feature was pressed on the key fob. Also, the auto stop indicator remained illuminated even when the feature was set to off. The contact also stated that there was a coolant leak and the emergency brake warning indicator was illuminated while the vehicle was being driven. In addition, the automatic headlamps were illuminated and, when using the remote start feature in cold weather, the heated seats would not operate and the defroster would not activate. The contact was concerned that cold air from the air conditioning unit would be activated instead. The vehicle was taken to griffin motor company (located at 11031 perry hwy, meadville, pa 16335, (814) 336-2161) to be diagnosed. The contact was informed that there was no evidence of a coolant leak. The mechanic was also able to use the remote start feature to start the vehicle. There were no repairs performed on the vehicle. The manufacturer was not contacted. The approximate failure mileage was 7,500. *bf consumer stated rear wiper,door lock and remote sporadically works. Also, fluid release just under engine area and auto stop (engine) function as well as emergency brake and electrical system malfuction.*jb
CategoryEngine
DateApr 18, 2019
StateMI
Description
I leased a 2018 jeep compass limited 4x4 - was driving went to onto a side street from a busy main street , my jeep stalled and the low oil pressure light came on for a split second , as I costed off to the side of the road - my vehicle would not restart right away - it took a minute to restart - the vehicle is only 6 months old and only has 5095 mile on it - I took it to the dealership and the service guy stated that the engine is known for" burning oil " or using more than usual and there would need to be a case started on this to see if the vehicle will be repaired . This is not acceptable to me this is a brand new car - there should not be any issues . The company should stand behind the customer - not make them take the product back and fourth 3 or 4 times before they will do anything
CategoryEngine
DateApr 17, 2019
StateAZ
Description
At 4,000 miles, stalled three times, three days in a row. Took it in & they said the engine is burning off oil too quickly. No lights came on, just kept stalling. *dt consumer stated engine stopped running.*jb
CategoryEngine, Fuel/propulsion System, Vehicle Speed Control
DateApr 12, 2019
StateMA
Description
Over the past week, I have had about 10 instances where my new (6 month old - ~5k mile) jeep compass died in the middle of driving. I was unable to accelerate, move, or anything. The only action I could do was to brake. During a handful of these instances, I was in a parking garage, gas station or on a side street where I was able to safely pull over and figure out how to resolve the issue. The other times, I was driving to/from work in the city of boston. These events were extremely terrifying and there was nothing I could have done without warning to prevent being stuck immobile in these intersections. When this happens, I have to put the car in park, remove the parking brake (which automatically turns on while driving), then shut off the car, then turn on the car again (where the engine turns over a few times first), then it's "good" to drive again. I took the car to my jeep dealer (where I purchased the vehicle) to have the issue inspected/oil changed. As a result, they concluded that the engine on my jeep has an unresolvable issue from the manufacturer where the engine burns oil more than advertised, unlike the 2016 version of this vehicle. They confirm that no message or engine light code appeared, and the only way to prevent this would be to check the oil constantly. They showed a print out from their system that stated my car has 5 quarts of oil, and each 1 quart of oil should last ~5k miles. Therefore, the oil should not be low enough to stall an engine @ 6 months/5k miles. This is absolutely not acceptable in a new vehicle. I have no indication when a problem exists. If I received some sort of warning/dashlight (really anything), I would know the car is not safe to drive until an issue is addressed. However, this does not happen, so I have to manually check the oil when I have no expertise in doing so in order to identify the issue.
CategoryParking Brake
DateApr 12, 2019
StateTX
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the electronic parking brake failed and caused the brake to stop the vehicle without warning. The vehicle was taken to weststar autoplex (401-403 interstate 20 frontage rd, monohans, tx 79756) where an unknown module was replaced; however, the failure recurred. The vehicle was taken to blake fulenwider dodge (1310 e main st, eastland, tx 76448) where they replaced the front driver's side door latch, but the failure recurred. The manufacturer was made aware of the failures. The vehicle was not repaired. The failure mileage was 16,000.
CategoryEngine
DateApr 10, 2019
StatePA
Description
My vehicle has stalled when stopped at an intersection or on the highway in stop & go traffic. It's happened several times and the jeep dealer tells me this will happen when it needs an oil change. I purchased my vehicle in june 2018 and ave 11,800 miles on the car and have had 3 oil changes, due to the vehicle shutting down while stopped.
CategoryEngine, Power Train, Service Brakes
DateApr 09, 2019
StateAZ
Description
The vehicle was in motion on highway 180. The vehicles service engine light, transmission light, electronic parking brake, and service hill holder turned on. I stopped the vehicle in the sholder. I checked the transmission and engine oil and both were good. I tried putting the vehicle on drive and the electronic parking light came on and stopped the vehicle from going on drive. The light stayed on for the electronic braking service. I was able to take it off the brake still with the service lights on. I was going to shift it into drive when it made a strong popping and screeching sound on the transmission when placed on reverse. I moved it to drive and it did the samething. I tried giving it gas and the d for drive would just blink and the vehicle would not move. I waited 30 minutes and tried moving it but nothing happened. I switched the gear from parking to drive hearing the popping sound as I shifted from the p r n d. I was able to drive it for 10-15 minutes and the transmission started heating up from 180f to 192f. While leaving the vehicle stopped for a while the transmission temp did cool off but I will have it serviced since I am still stopped at the highway with my family while writing this.
CategoryService Brakes
DateApr 09, 2019
StateLA
Description
While driving vehicle at varying speeds the parking brake automatically engages by itself, shutting the vehicle down. This has happened multiple times and the vehicle is currently at the dealership waiting for repair.
CategoryUnknown Or Other
DateApr 09, 2019
StateCA
Description
Oil consumption low 2 quarts at 3500 miles currently doing oil consumption test replacing one quart of oil every 1000 miles. Concern is the dealer said auto shutoff no matter where I'm at if oil level drops to low. Shouldn't have to worry about this with new vehicle. Driving grandchildren to schools
CategoryElectrical System, Engine
DateApr 08, 2019
StateNC
Description
Tl* the contact owns a 2018 jeep compass. While the contact was attempting to turn into her neighborhood, the vehicle hesitated. The failure usually occurred while driving 30 mph. Also, while attempting to accelerate, the vehicle decelerated. There were no warning indicators illuminated. The vehicle was taken to east carolina dodge jeep ram (3401 s memorial dr, greenville, nc 27834, (888) 848-5262) where it was diagnosed that the stop/start sensor needed to be replaced. A new sensor was installed;. However, the failure recurred. The manufacturer was not contacted. The failure mileage was 55,079. *dt *tr
CategoryEngine
DateApr 05, 2019
StateDE
Description
Car is burning through oil too fast. It has stalled on me (without warning) 5 or 6 times in the past 8 months due to low oil. Took to dealer twice and was told to just get an oil change-they refuse to check anything else and that this is typical of the compass. I should not have to spend the money to get frequent oil changes on a car using synthetic oil. I do not feel safe driving in a vehicle that could shut off at anytime without warning. This happened at 8100 miles.
CategoryEngine
DateApr 04, 2019
StateNH
Description
4800 miles made month follow up over next week tried to turn off stop/start feature to see what happened for next 6 months mpg. . I have been told it is a coincidence not the issue but my car started shutting off 2/3 into turn, going up a slight incline, couple times slowing down for traffic light, but not at a stop and didn't want to restart. Day of car follow up 3 times turning right it dies and low oil pressure flicked on for about a second. Was told needed a new engine then today told chrysler engineers said no its something with new car and solvent causing oil issue it was too low but not leaking out/ I'm told they will check oil consumption every 1000 miles and stand by product, local dealer said come back at 500 miles. What if it dies in heavy traffic or on highway? Traded an oil burning audi for jeep it can't be good for the engine but now I'm faced with new car and worried it will die causing me to end up a statistic. Why didn't light come on earlier and why only a second to warn when the car was already shut down when it warned me? Some recalls were made why isn't mine or others I'm reading about?
CategoryEngine
DateApr 03, 2019
StateMA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle experienced excessive engine oil consumption, which caused the vehicle to stall on several occasions. The contact stated that there were no warning indicators illuminated when the oil was low. Best chrysler dodge jeep ram (520 colony pl, plymouth, ma 02360) stated that the contact needed to change the oil every three weeks. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 10,000.
CategoryUnknown Or Other
DateApr 03, 2019
StateOH
Description
Tl* the contact owns a 2018 jeep compass. On several occasions, while the vehicle was stopped at a traffic light, the auto stop/start feature failed to operate. The contact stated that there was a delay between the accelerator pedal being depressed and the vehicle responding. Additionally, the back-up camera independently activated while the vehicle was being driven. Also, there was an abnormal burning odor and steam coming from the front of the vehicle. The vehicle was taken to ganley chrysler dodge jeep ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) to be diagnosed on several occasions. The contact was informed that the tcm, ecm, and pcm needed to be updated. The vehicle was repaired, but the failures recurred. The manufacturer was notified of the failures. The approximate failure mileage was 27.
CategoryEngine
DateApr 02, 2019
StateVA
Description
Was driving and went to turn and the jeep turned off with no warning. It took me a minute for it to start again. The next day I was turning onto the highway and the jeep did the same thing. I'm lucky that there was an area for me to be able to coast into on the side off the road or I could have been in a serious accident. Had the jeep towed to the closet dealership and they informed me there was no oil in the jeep. I had 1k miles left to my next oil change and get my oil changed always before 5k miles. The dealership told me these jeeps burn oil faster than they should and I should buy synthetic oil to carry in the jeep and check my oil every couple of hundred miles. This should not be the solution, as I wouldn't have purchased the jeep if they told me I had to carry oil around with me & check my oil every couple of hundred miles. This issue is dangerous, as there is no warning that your oil is low before the jeep turns off. I travel at least 100 miles a day for work and I don't feel safe in this vehicle and shouldn't have to check my oil every other day.
CategoryEngine
DateApr 02, 2019
StateNC
Description
While driving the jeep compassm with less than 5k miles, the car shut off while I was going about 35 mph without warning and locked the steering and everything. I took it to the jeep dealer and without hesitation, they knew that it needed a brand new engine because the car "should not be burning oil this quickly." they made it seem as though this occurs extremely frequently and I have read several forums about people having the same issue just by looking up "jeep compass burning oil." this is an extremely hazardous situation and should be addressed immediately. *dt consumer stated dealer told him rings and pistons in the engine and that the old engine was burning a crazy amount of oil engine was burning a tremendous amount of oil, dealer hinted that a recall may happen because how common the problem was.*jb
CategoryEngine
DateMar 31, 2019
StateWA
Description
Three times this has happened while driving. Slowing to stop at a light on a highway in heavy traffic. Slowing down at a stop sign on side street no traffic. Turn with acceleration off a heavy congested area to side road. No accident to report, but could have been a major one at the busiest intersection in town. The 3rd incident the check engine light came on. Had it read and code p2172 is throttle actuator control system. All 3 times were within 8 days.
CategoryEngine
DateMar 29, 2019
StateMI
Description
Tl* the contact owns a 2018 jeep compass. While driving 45 mph, the vehicle shut off without warning. The contact had to turn the vehicle on and off multiple times in order to drive the vehicle. The failure occurred several times. The vehicle was taken to golling chrysler dodge jeep ram of chelsea (1500 s main st, chelsea, mi 48118), but they were unable to diagnose or repair the vehicle. The manufacturer was contacted. The failure mileage was 1,200.
CategoryEngine
DateMar 29, 2019
StateIL
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the vehicle stalled while driving. The contact waited a few seconds, restarted the engine, and was able to continue driving. There were no warning indicators illuminated. The vehicle was taken to crystal lake jeep dodge chrysler ram (5404 s illinois rte 31, crystal lake, il 60012, (815) 459-9000) where it was diagnosed that an oil change was needed. The vehicle was repaired; however, the contact stated that a quart of oil had been burned off since the repair. The manufacturer was made aware of the failure. The manufacturer stated that the burning of a large amount of oil was normal for the vehicle. The failure mileage was 8,300.
CategoryEngine
DateMar 23, 2019
StateMD
Description
I was making a right hand turn into traffic on a busy highway when my brand new 2018 jeep compass stalled out. I had to quickly drift to safety and put on my hazard lights and try to start the car again. I took about a minute to start again. After that it happened several more times all when I was in the middle of driving. I called the dealer and was told that it usually means it needs an oil change. I had the car for 3 months and was told I should check the oil every 500 to 1000 miles even though the car takes oil and should be good for about 5,000 miles. Never once did I receive any warning lights. I fear for my safety when driving this vehicles. *dt *dt*jb
CategoryElectrical System, Engine, Unknown Or Other
DateMar 13, 2019
StateAZ
Description
When vehicle is in motion it will stall. This has happened on four separate occasions where I was stranded in the middle of the road amidst traffic, in intersections, and once on a freeway. On one occasion I was braking to stop at an off ramp of an interstate. Another time I was turning on a residential street. The other two times I was in motion on a straight road. In all these instances I received alerts that my auto start needed servicing even though the dealership just looked at it and cleared the error/code. It was a miracle I wasn't hit when these events occurred. The event happens in this order: gas pedal stops working, so the car begins to coast but cannot accelerate. All the engineer warning lights pop up at once. Car begins to beep (I assume because of the warning lights), steering wheel locks, preventing you from coasting your car to the shoulder, then the emergency brake engages so you are stuck where you are. You are unable to start the car or move the car and you are stuck exactly where it died. Again, this has happened on the freeway, in the middle of intersections, and while on a regular road. Without warning - the car just dies. After about 10 minutes you can start the car up again without issue, but you have to wait until the car lets you do it and you never have a warning for when it's going to happen again to put yourself in a safe position on the road. It's a danger to the driver and surrounding vehicles. Honestly, it's terrifying.
CategoryEngine
DateMar 13, 2019
StateGA
Description
Vehicle stalled on four different occasions on two different dates, twice while yielding to interstate ramp, once while stopped at traffic light, and once while in motion on city street.. Vehicle had to be placed in park to restart and did not engage immediately, only after multiple attempts and failed turnover. Reported stalls occurred in varyied temperatures. Vehicle is 4 months old.
CategoryEngine, Fuel/propulsion System, Unknown Or Other
DateMar 13, 2019
StateAZ
Description
I take my vehicle in for regular oil changes, however, on two occasions they service technicians have notified me that my oil is almost completely out. I have been getting my car services at the jeep dealership. For some reason, my car appears to be consuming ridiculous amounts of oil and they don't know why. The just keep telling me to come back to get another oil change. I'm going through several quarters full synthetic quarts every thousand or so miles. The vehicle is not leaking oil anywhere; as I park in the same spots at work and at home and have seen nothing leaking. I have been notified from the dealership that this is a *separate and unrelated issue* to the electronic issues that are causing the vehicle to stall without notice, while in motion.
CategoryEngine
DateMar 11, 2019
StateCA
Description
The engine shuts off with no warning while in motion, we experienced this 3 times in the past few months. The last time it happened we almost got rear-ended by a semi truck while driving on the street, luckily the driver was able to pull around us honking his horn the whole way through. I called jeep/ chrysler corporate to express the safety concerns and they advised that "the engine was designed to shut off when the oil was low to protect itself". I replied that the value of an engine does not compare to the safety of my family or other motorist. The dealership traced the issue back to the oil consumption on the 4 cylinder engines, they claim that through their own guidelines it is ok for the jeep compass to burn 1 quart of oil every 2,000 miles (seems high). The engine burns through oil at an alarming rate and is designed to shut off when the oil is low. The 2018 jeep compass does not have an oil pressure gauge so drivers do not have a warning as to when the vehicle may potentially shut-off. I complained about that as well and their response was for me to check and add oil every time I pump gas, something you don't expect to do on a new vehicle. I was told by the service manager that there are a lot of complaints about the same issue but his hands were tied until chrysler issues a recall.
CategoryEngine, Service Brakes
DateMar 08, 2019
StateMA
Description
After starting car and driving for 2 minutes emergency break engages and car shuts off while in motion, upon turning off the car and restarting while turning right the low pressure sensor appears then disappears and service engine warning comes on car completely shuts off while in motion with no warning after the alarm disappears off dash. This occurred multiple times while driving in busy intersections. It also occurred when the car got towed back to dealership.
CategoryElectrical System
DateMar 07, 2019
StateOK
Description
My touch screen just starting having lines through it and is getting worse only 22,000 miles on my jeep
CategoryElectrical System, Power Train
DateMar 03, 2019
StateTX
Description
Radio will randomly turn on while the car is off and I am outside of it (doors locked) car will struggle to go into gear sometimes, strong jerk once it goes into gear. Windshield whippers will turn on on their own (sunny day) and will not turn off.
CategoryElectrical System, Power Train, Vehicle Speed Control
DateMar 02, 2019
StateNY
Description
This is the third car I own, my first two cars were honda and now I am currently driving a 2018 jeep compass. I have been driving this car since august, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. ** please note the vehicle has approximately 2965 miles on it as of 3/2/19 *
CategoryEngine
DateFeb 28, 2019
StatePA
Description
I bought the compass with 136 miles on it. Around the 4500 mile mark my jeep died as I was accelerating on a straight, 25 mph street segment after making a turn 30 feet prior. After bringing the jeep in immediately for service, the technicians found nothing wrong. Two days later I was pulling out of a parking lot onto a busy road. A log truck was coming but I had enough time to pull out and accelerate without creating a need for the log truck to brake. As I began to pull out, my jeep died with the nose slightly into the lane of oncoming traffic. Fortunately no accident followed. I was able to get the jeep started after a minute and drove straight to the service center. They said it was due to low oil and that it was an engine protection feature. Hey jeep/chrylser... How is an engine protection feature that provides no warning a better option than the vehicle stalling in the path of oncoming traffic? Since those incidents, I notice I burn oil fast and spend more money constantly pouring oil into my jeep than I do on my 2005 silverado with over 115,000 miles. Either install a sensor that alerts the driver of a low oil condition prior to the jeep stalling in traffic or rethink your design! What if it was your family in the vehicle? Now my jeep hesitates when I need to accelerate, but does not stall since I add a quart frequently.
CategoryExterior Lighting
DateFeb 28, 2019
StatePA
Description
The dash lights do not dim when transitioning from day to night driving. I have to pull the vehicle over, turn it off, wait a few minutes and restart. Sometimes it takes three or four tries before the lights dim. Additionally, the reverse camera display does not dim at night. I have almost backed into a ditch and a tree because I was blinded by the camera display. Usually I have to put something over it while backing up at night in order to do so safely. Very poor design in both the dash and reverse camera dimming technology. It's not like the dimming feature is new technology!
CategoryEngine, Power Train
DateFeb 27, 2019
StatePR
Description
Enciendo el vehculo pero cuando me quedo dentro del mismo encendido y con aire acondicionado encendido por lo menos 20minutos se enciende luz del motor y transmisin indicando tiene que ser verificado, procedo apagar el vehculo por 2hrs y al encenderlo nuevamente ya no lo tiene pero aveces puede salir corriendo el vehculo y el cambio se queda en 3d nunca baja y no pasa de 40mph
CategoryEngine
DateFeb 21, 2019
StateOK
Description
I've owned a 2018 jeep compass for 2 months I bought it with less than 50 miles on it. At 3500 miles the engine will shut off randomly. You have to put the jeep in park to restart the car. The cause of this is the jeep consumes oil ag a rate of a quart per 1000 miles and the jeep is installed with a fail safe that kills the motor so it doesn't harm the motor but will leave you stopped in the middle of the highway. The only way to restart the car is to put it in park and restart it. There is no low oil warnings or oil change indicators. The recommended oil change is 5000 miles
CategoryService Brakes
DateFeb 19, 2019
StatePA
Description
Upon first stop of day-only on first stop, the brakes stop vehicle extremely hard, if not wearing seat belt-you would impact windshield. After traveling for 10min brakes work correctly, this has been getting worse - vehicle is at dealer now and has been for two weeks-with no corrective action yet.
CategoryElectrical System, Power Train, Service Brakes
DateFeb 18, 2019
StateID
Description
Second time this issue has been a problem. First time electrical issues prevented car from shifting out of gear and car will not shut off, I had to pull fuses to get car to shut down. Emergency parking brake would not even engage. So my daughter had to hold the brake because said auto was stuck in reverse for over one hour. This is a brand new car. It is my belief that this dealership was not truthful in disclosing the issues with this car. Web shows several instances of this happening, why has the nthtsa not recalled these vehicles with this same setup. I believe it's times that this car gets replaced by the manufacturer.
CategoryPower Train
DateFeb 08, 2019
StateID
Description
Transmission shift locked in reverse, when this happens engine will not shut off,shift will not move or disengage, have to hold brake peddle down or have accident. No shut down, had to have someone pull fuse under the hood to shut car off. Was in motion in reverse in a parking lot, almost hit car behind me. Several problems with this online 2018 jeep compass shifter locking
CategoryPower Train, Unknown Or Other
DateFeb 08, 2019
StateIA
Description
After using the remote start and getting in the vehicle I was able to place the vehicle in drive without pressing on the brake or pressing the start/stop button to allow the wheel to move freely, in turn allowing the vehicle to roll forward on a hill without being fully turned on thus not allowing for the power steering to work and the steering wheel locked in position. When in drive the vehicle would not start, after placing it back into park the vehicle would still not start but continued to be able to roll forward when my foot was not on the brake. The vehicles start/stop was completely disabled for for up to 3 minutes then the car very suddenly shook, powered down, and I was able to place it in park and restart the car via the start/stop button and normal operation was resumed.
CategoryEngine
DateFeb 06, 2019
StateAL
Description
While driving in a parking lot, my car shut off instantly, no warning. Thank god I was not on the highway or that a car was not driving behind me! My husband checked the oil and it was extremely low. Car only has, 2,840 miles on it. Bought the car new on, 6/30/2018, with only, 28 miles on it. We took the car to the jeep dealership and was told the oil was empty and the engine is burning oil. He said this is happening with this model and other jeep/dodge vehicles with this motor. The mechanic did an oil change and stated to bring the car back after 500 miles to check the oil again. He stated if the oil lost happens again, they would have to replace the engine, with the same type of engine and hope for the best. I think this is absurd for a new vehicle with so little miles on it! Fiat/chrysler is no help and will not give any options other than replacing the engine. Shameful and shows they do not value their customers time nor feelings. They continue to make these cars with these same defected engines. If you search, jeep burning oil, you will find a ton of complaints.
CategoryElectrical System, Engine
DateJan 30, 2019
StateVA
Description
The vehicle has 1700 miles and stalled again while driving. Took 15 min for it to start back up. The first time with 300 miles the dealership said the batteries were bad. *bf consumer vehicle stalled twice and was towed. The first was due to primary and auxillary failing and primary battery terminal was not secured to the lead. Both batteries were replaced. The second time it stalled was due to starter and alternator cables at the battery fuse blocked overtightened which caused damaged to battery positive terminal. Fuse bloc was replaced also during both incidents, steering wheel was inorperable.*jb
CategoryElectrical System, Engine, Unknown Or Other
DateJan 18, 2019
StateIL
Description
I purchased a a brand new jeep compass and 12 days later it went haywire. I was driving in my neighborhood at a speed of no more than 20-35mph. The engine light illuminated and mpg on speedometer read 99mph then skipped to11mph and I was practically at a stand still. I was able to capture video of this. The next day the engine light was off and I figured I'd take it in the following business day (monday). Well I didnt make it to monday. The very next day, sunday, the engine light illuminated again only this time then whiile driving on the highway. There was a message across the digital dash stating, "please pull to safety, vehicle will shut down soon". Then every light on the dash lit up and the speedometer began to show weird numbers. It looked like a christmas tree there were so many lights. That message was accurate because it certainly did. It shut down on the highway as I was attempting to pull to safety. I wasnt able to capture video as I was scared to death. I took the vehicle into the service department and was later told they couldnt recreate/reproduce the issue. So, after refusing to take it back home, they decided they'd have one of the technicians drive it home to see if would happen again. Needless to say 7 mos later they still have my car and now it just doesnt even start.
CategoryElectrical System
DateJan 05, 2019
StateCT
Description
2018 jeep compass limited bought brand new would not start with approx. 240 miles on it. Was parked in my garage. Called dealer, was told to call roadside assistance. Car started after some time, cancelled roadside assistance. I drove car to dealer where I bought the car. They did diagnostics, said it was software and said car seemed to fix itself. I drove car home that same day. Second time ,same issue, car would not start with apprx. 3600 miles . I had just come out of the supermarket. Called dealer where I bought the car, called jeep roadside assistance, who left me sitting in the cold for about two hours. Cold and very angry I cancelled that tow and used my triple aaa and my local tow guy,(who had the jeep loaded on the flatbed in half an hour) and drove me and my jeep to my dealer. Service is trying to fix the car. They have had it for 3 days now and through the weekend. Jeep provided a rental for 1 week. This is a safety issue. I no longer feel safe with this car. Hoping they can fix it or it is maybe a lemon. Both times the car was parked. I have never had a car leave me stranded like this. I do have a case file with jeep and was told someone would get back to me in 1 business day. That did not happen, I called them back and was told I was given incorrect information and that actually they would get back to me in 24-48 hours. So, I better get a phone call or e-mail on monday. Jeep knows about this issue. I thought I was buying a safe car.. I don't feel that way now.
CategoryEngine
DateJan 02, 2019
StatePR
Description
Takata recall excessive consumption of oil, the problem I'm having in my 2018 jeep compass is I'm changing my oil every 3,000 miles and before I reach the 3 000 miles I have to buy 2 quarts of oil, and I'm using 100% synthetic oil. My mileage is 8230.
CategoryEngine
DateDec 28, 2018
StateWV
Description
Tl* the contact owns a 2018 jeep compass. While driving 15 mph, the vehicle stalled and completely shut off without warning. The contact mentioned that the vehicle had to be shifted into park and the start button had to be pressed multiple times before the vehicle would restart. The contact also mentioned that the failure occurred multiple times. The vehicle was towed to solomon chrysler jeep dodge carmichaels (2605 east roy furman highway, carmichaels, pa 15320, (724) 966-2600) where it was diagnosed that the oil was low and needed to be changed. The dealer also informed the contact that the vehicle performed as designed because of the low oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was not provided. The failure mileage was 32,000.
CategoryUnknown Or Other
DateDec 27, 2018
StateKY
Description
In october of this year 2018. I bought a new jeep compass. I complaint to the dealership about. I was told there nothing they can do. Every time you stop for a traffic light or come up on to a stop sign. The vehicle stall out. When remove your foot from the brake. It will restart. This can't be good for the starter. It's accident waiting happen. This is a safety issue I have with this vehicle. There should be recall on this vehicle to fix this before the people in this vehicle are injury or kill. When what!!!! If you read all of complaints about this vehicle. There are 94 complaints.
CategoryEngine, Unknown Or Other
DateDec 26, 2018
StateMI
Description
New jeep wouldn't start with 1700 miles on it. Failure light came on dashboard. While on the road car dashboard said" failure,vehicle will shut off , go to a safe place" it died and at least I made it to a parking lot. Terrifying experience! Had to have it towed to dealer. I have had it one month. Dealership said it may be an oil module problem that is recurring and it will keep happening! So much for buying a "safe" new car. I am disgusted. They told me to report it to chrysler. They see this happening a lot! Why not inform consumers before purchase? I am afraid to even get it back. I don't want to drive it.
CategoryUnknown Or Other
DateDec 22, 2018
StatePR
Description
Radio has white lines going down and makes it impossible to see the screen. This is a big issue because it controls lighting of the vehicle climate and most important the rear back camera for when backing up. More than 3 months since I took it for warranty and still no answer from jeep
CategoryEngine, Unknown Or Other
DateDec 21, 2018
StateNY
Description
I was driving to get on a highway just as my car unexpectedly stopped driving, I had no control over the car, and my car just stopped. I had trouble starting it up and had to wait a few moments for it to start again, but the car did not feel the same when I started to drive.
CategoryUnknown Or Other
DateDec 15, 2018
StateNV
Description
When first starring vehicle and driving the vehicle stalls. This has happened to me twice in the last month. I started my car. Then started to back out of parking space. I put the car in drive got to driveway and intersection of main street when the car decided to die/stall all lights where on though. The second time I was driving and turned the corner when the car stalled. Luckily no one was behind me. I pushed the start button and started right up both times
CategoryUnknown Or Other
DateDec 14, 2018
StatePR
Description
Tienen promblemas tramiccion mantenimiento y a la ves se prende luz de motor y estacionada cuando esto prende los cambios se atascan
CategoryEngine
DateDec 12, 2018
StateNC
Description
On november 27, 2018, I was making a left turn with oncoming traffic and the vehicle stopped running midway thru the turn. I was almost in a crash. I got the vehicle off the road and put the vehicle in park. I started the engine. You could not hear it running but the rpm gauge registerd aroun 5-500 rpm. I put the car in drive and it began to run. I call the dealer immediately and the soonest I could get to the dealer was the 29th. I delivered the car to the dealer early on the 29th. The deal called me around 5:30 pm the same day to explain the car was low on oil and this caused the car to shut off. They asked me to do a oil consumption test. I returned the car on december the 7. I started the car that morning and it sounded like the car had no oil it while it was running. The dealer kept the car for 10-15 min and returned it to me and told me it was fine. There was no indication the oil was low. Since then I spoke to aj at the dealer and he told me the car was three quarts low on oil when I brought it in on december 27th. I was told that this is a safety feature for the vehicle when the oil gets low. I have had all service done at the dealer. I do not trust this vehicle. This is going to get someone killed.
CategoryPower Train
DateDec 09, 2018
StateMI
Description
Automatic transmission, at times, makes a clunking noise shifting from 4th to 5th gear. Noted times are when cresting a hill (stays in 4th gear at higher rpm's until car levels out over the hill) and also when cruising at low speed (30-35mph) when rpm's are low. All other gear shifts are smooth. I have had it in to the dealership twice and it has been checked for upgrades via computer. One upgrade was made but did not change the transmission problem. I was also told that another 2018 jeep compass was taken for a test drive and it did the same thing, giving the impression that 'that is how it is.' this is nonsense and should not happen with standard driving practices.
CategoryExterior Lighting, Visibility/wiper
DateDec 06, 2018
StateNY
Description
When using the back-up camera, the license plate lights shine into the camera and the brightness is practically blinding. It extremely difficult to judge/maneuver the car, even if using the mirrors ,and not the camera, to back-up. There is no way to adjust the brightness manually. If other cars/people are in the vacinity, it may cause a safety issue.
CategoryElectronic Stability Control, Engine, Unknown Or Other
DateDec 05, 2018
StateVA
Description
Consumer bought car in august 2018 (memorial weekend). Upon obtaining the car, consumer noticed that car appeared to attempt to stall when break; however, the engine would kick back in and not stall. Last week (end of november 2018) consumer was driving the car and stopped at an individuals home to pick them up when the car completely shut off with the stop/start system warning light came on. Consumer turned off vehicle and restarted the car; light went off and car ran as normal. Consumer was driving the car today 12/5/2018 when stopped at a red light the car stalled and restarted, putting it into a "power saving mode" where the radio did not work and parking break light came on along with transmission light, and start/ stop light. Upon getting the car to the destination (half a mile) the engine light illuminated. Consumer turned off car and attempted to turn it back on. Car instruments turned on; however, would was observed clicking and would not turn over. The transmission light is still on and the start/stop is illuminated. I have read many of the "complaints" for this vehicle and they are consistent with the same things I have been experiencing.
CategoryEngine
DateDec 04, 2018
StatePA
Description
I have about 5500 miles on my new compass. While in drive the vehicle display flashed 'oil pressure low' for less than a second. Then any indication of that warning light is gone. The engine then shuts down with no warning. No brake lights which makes this extremely unsafe for the potential of a rear end crash. I took the car to the dealership who said that the engine consumed 3 quarts of oil. There was no indication that the car was low on oil until a second before the engine stalled and turned off.
CategoryElectrical System, Structure:body
DateNov 30, 2018
StateTN
Description
While driving down the road, I have had the radio shut off multiple times, the stop/start feature keeps throwing errors, my temp gauges have went haywire, and the blower motor has shorted out and coolent has leaked out causing the motor to over heat. I have had to replace a tire with less that 10,000 miles on the vehicle. It has been back to the dealership 7 times for a total of 26 days, 1 time being towed. Also have had 4 trim pieces replaced. One piece is still on back order from 6 months ago. One piece is fine and the other 2 have already popped off. I have had this vehicle for only 11 months. The first issue started when the vehicle had 1404 miles on it and has had serious issues with in the last 5 months. Vehicle currently has 11,400 miles on it.
CategoryEngine
DateNov 30, 2018
StatePA
Description
Tl* the contact owns a 2018 jeep compass. While driving at any speed, there was a loss of engine power. The dealer (susquehanna chrysler dodge jeep ram, 950 hellam st, wrightsville, pa 17368, 717-401-4005) diagnosed that the engine assembly may need to be replaced. Further diagnostic testing was needed. The vehicle was not repaired. The vehicle was not included in nhtsa campaign numbers: 18v524000 (electrical system) and 17v670000 (engine and engine cooling). The dealer also found an internal oil leak that had not been diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 2,800.
CategoryElectrical System, Engine
DateNov 26, 2018
StateIN
Description
2018 jeep stalled three times in two days. First and second stalls occurred while vehicle was in the middle of a left turn from a stop sign (5 mph). Third stall happened as traveling on the on-ramp (40 mph) to an interstate highway. Parking brake light comes on and vehicle is dead. Restarted vehicle after two minutes or so to clear intersection. Dealer cannot find any reason for stall and "chrysler has nothing on it." definite safety concern.
CategoryEngine
DateNov 26, 2018
StateVA
Description
The 2018 jeep compass stalled and shut down while driving with 335 miles on the odometer.
CategoryEngine, Power Train, Service Brakes
DateNov 15, 2018
StateCA
Description
At about 25 mph the breaks didn't work when applied and caused an accident, some times the car speeds up even when gas pedal is not applied, sometimes when I shift to drive or reverse the d or r indicator flashing then I have to park and try again.
CategoryElectrical System, Electronic Stability Control, Engine
DateNov 09, 2018
StateFL
Description
Dayton andrews dodge chrysler jeep ram, inc. Sold me a dangerously defective vehicle and refuse to abide by lemon law. On april 21 2018 I purchased a new jeep compass latitude 4x2 sport utility with 15 miles on odometer. August 2 I returned the vehicle to dealership due to engine stalling, intermittent engine shut offs, warning lights, check engine lights on, electrical failure and multiple loss of panel communication faults. August 6, I was told to pick up vehicle. Upon arrival lead mechanic stated it's a lemon and that I should go lemon law. He couldn't find the source of the issue, it's a manufacturing defect but it seems to be repaired this time and he will continue trying to fix vehicle if ordered by his boss. Before I could leave the dealership parking lot vehicle stalled and electrical failure with multiple loss of communication occurred, so the vehicle never left lot and remained until october 29th until I was told it had been repaired and to pick up. On october 31st, vehicle had electrical failure and multiple loss of communication and complete blackout of control panel screen. On november 7 chrysler formally refused to buy back the vehicle and instead added insult to injury offering 00 to keep the defective vehicle, shut up and go away. Https://www. Daytonandrews. Net fcs us llc chrysler case # 34917436 p. O box 21-8004 auburn hills, mi 48321-8004 tel: 1-800-334-9200 fax: 313-253-2928 any help that you give me will be greatly appreciated. (xxxxxx) **parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)**
CategoryExterior Lighting
DateNov 08, 2018
StateOH
Description
Navigation screen lighting is at highest setting while in reverse. The back up screen is so bright that the driver is temporarily blinded by the extreme brightness of the screen then returns to normal when put in drive. This happens at any brightness setting of the instrument panel.
CategoryElectrical System, Exterior Lighting
DateNov 06, 2018
StateNY
Description
Factory trailer tow option lighting control shuts lights off on trailer and indicates turn signal light out when lights are fine. Left turn signals and brake light malfunction. Multiple trailers tested. Dealer has replaced trailer control module twice and problem persists. Still no resolution to problem. This results in an unsafe condition when towing.
CategoryEngine, Service Brakes, Unknown Or Other
DateNov 05, 2018
StatePR
Description
The car was in motion and in a middle of the street turn off, when the engine was checked it didn't have no engine oil on it. The car is brand new not even 5000 miles on it. Didn't show any warning before hand making it a safety issue for those like me traveling with children and the car stoping out of nowhere.
CategoryEngine
DateOct 30, 2018
StateIL
Description
Car has shut off 3 times while driving in last week. Simply shuts down in middle of a highway or side street. *dt updated 12/13/18*jb
CategoryAir Bags
DateOct 25, 2018
StateCA
Description
I am requesting fiat chrysler auto repair all airbags that were deployed including dash and seat belts. In addition their was an important safety recall on the passenger airbag module, which is one of the airbags that deployed. Fiat chrysler auto has failed to take any accountability. After purchasing a 2018 jeep compass trail hawk, trail rated vehicle, in which three airbags had been deployed prior to purchase, I took the car to my local mechanic and being that the car has never been in any accident, he could not determine how three airbags could have deployed. There was no damage to the frame or original radiator. As a result, I contacted the local dealership and asked that an inspection be completed to examine why three airbags were deployed especially since the vehicle had been taken into the dealership on 1/24/2018, for a recall on the passenger airbag module,recall t73/nhtsa 17v-732, which just happens to be one of the three airbags later deployed. I delivered the car to the dealership on august 10, 2018 for an inspection appointment, scheduled for 8am the next morning. Bill completed his inspection within a few hours and called me to let me know that the information had been forwarded to detroit. I received a one page factory stocked letter emailed from fca taking no responsibility for the deployment of three airbags and no explanation. The letter wqs not even signed by a human being and lacked any accountability, and even failed to address the recall on the passenger airbag module, t73/nhtsa 17v-732, as a possible malfunction. The letter is clearly crafted to avoid accountability. I am demanding that fca's executive team immediately look into this matter and take full accountability for the repair of the damaged cause by the deployment of 3 airbags.
CategoryElectrical System, Engine, Power Train
DateOct 23, 2018
StateMS
Description
Vehicle transmission would jerk or bump hard enough for seat belt tension system to jerk you into the seat. Would mostly happen at a constant 30 mph or lower such as a school zone. Although would also happen at higher speeds on acceleration such as on ramp or passing another vehicle. After a few weeks of this and after a touch screen safety update to keep the display from flashing full brightness at night, the vehicle was slowing down to turn into private entry of work (gate that requires rfid badge) and shut off completely in middle of the road without warning. Vehicles had to swerve out of the way to miss from hitting us at only 3500 miles on the vehicle. Lucky we were only doing around 20 miles an hour and had our blinker on. The tech that took 22 days to work on the motor of the vehicle and told us the motor turned it self off after the vehicle oil pressure dropped to 5 psi due to a plastic part in engine clogging. I asked why the low oil pressure light did not come on and he said it is not designed to come on until 3 psi and it will never show cause the engine is suppose to turn off first. This is a big safety issue you have a vehicle that can turn off without warning on low oil level or low oil psi. On nearly any other vehicle on the market if you have an 18 wheeler coming up behind you at high speed and going to hit you and you hear a ding and see you have low oil you can speed up and get to a safe distance to pull over or pull over right then and turn off the motor to keep from messing it up. Jeep has decided that their motor is worth more then the life of the people driving them. You should have a choice for when the vehicle turns itself off in order to be able to drive it safely and to be able to make informed choices. You have low battery alert low fuel alert to let you know when it make turn off and why but they designed it to turn off without alerts
CategoryEngine, Unknown Or Other
DateOct 21, 2018
StateIL
Description
When idling in park, threw a check engine and service transmission light. When attempting to shift into drive, vehicle roughly slams into gear and is unable to switch gears once driving.
CategoryElectronic Stability Control, Engine, Power Train
DateOct 20, 2018
StateNY
Description
Vehicle leased new began to have grumbling, load humming noise coming from transmission at 37mph. Took test drive in another vehicle same noise. Jeep said known issue waiting for update. Took vehicle back to dealer updated transmission and drive line module. Noise still there, if vechile placed in 4x4 or esc turned off noise will disappear. Noise sounds like it can be driveline or transmission not in right gear. Car is not shifting correctly and rpm goes high. Vehicle has stalled out a few times for no reason car was stationary with foot on brake and the auto start off disabled. Heated steering wheel and seats get extremely hot. Shut down on there own at times for no reason. Poor gas mileage is related to engine, transmission and driveline problems
CategoryService Brakes, Structure:body
DateOct 12, 2018
StateMI
Description
Several days ago while on the expressway, my jeep compass would not brake at all. We were forced to pull off on the median left side until it stopped.. Two days ago, october 10th, when pulling into a parking lot, with brake depressed, the car lurched forward and hit a sign just missing a tree. The passenger front right side, door, back door, and rearview mirror were damaged. This was the second incident. Very scary and luckily no one was hurt.
CategoryEngine
DateOct 10, 2018
StateLA
Description
Tl* the contact owns a 2018 jeep compass. While the vehicle was stopped with the brake pedal depressed, it lurched forward and struck the preceding vehicle. The preceding vehicle had a trailer hitch and ripped off the contact's bumper. There were no injuries and a police report was not filed. The vehicle was taken to rainbow chrysler dodge jeep ram of mccomb, llc (101 rainbow way, mccomb, ms 39648, (601) 684-7020), but they did not inspect the damage and stated they were not a collision center. The contact was referred to a collision center. The manufacturer was notified and advised the contact to make an appointment with another dealer. The vehicle was not diagnosed or repaired. The failure mileage was 4,000.
CategoryEngine, Fuel/propulsion System, Power Train
DateOct 10, 2018
StateIN
Description
Malfunction indicator light is on, right side of rpm gauge is lite up with three bars. Vehicle has large clunk when turning corners and accelerating, attempts to stale at low speeds. Note I turn off the stop/start switch as I do not like it to turn off at stop signs. The vehicle acts like it is still on. The dealer said it could not look at my car for two weeks. The vehicle has 2,496 miles on it. They told me the first time I complained that I don't know how to properly drive and I have been driving for 40 years. Vehicle is dangerous for stalling out even at speeds of 10-20 mph. When I shift from park to drive in my garage, it feels like the rear end is going to bust through the floor boards.
CategoryExterior Lighting
DateOct 04, 2018
StateNY
Description
Turn signal failure. Signal lights do not blink when the driver seatbelt is unbuckled. Unrestrained driver does not have any functional turn signals. Turn signal lever depression or elevation has no effect on external signal lights, internal arrows on dash or relay box clicking. No external blinkers, no illuminating signal arrows which usually illuminate in your dashboard console when the signal lever is depressed, no sound (signal clicking) inside of the vehicle while signal lever depressed. The signals function normally when the driver seatbelt is buckled. This is a constant problem and has never functioned normally.
CategoryService Brakes
DateOct 01, 2018
StateCT
Description
Tl* the contact owns a 2018 jeep compass. While driving 10 mph, the vehicle did not stop when the brake pedal was depressed. The contact had to use the parking brake to stop the vehicle on the road shoulder. The vehicle was towed to ramsey chrysler jeep dodge ram (1555 nj-17, ramsey, nj 07446, (201) 818-9600), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 4,000.
CategoryVisibility:rearview Mirrors/devices:exterior
DateOct 01, 2018
StatePA
Description
Tl* the contact owns a 2018 jeep compass. The contact stated that the side view hrsg heated mirrors created a strong reflection, which impacted the contact's vision. The contact placed felt over the heating system as a interim remedy to prevent the extensive glare. The vehicle was scheduled for a diagnostic appointment with tunkhannock auto mart: dodge ram chrysler jeep (509 joseph hunter highway, tunkhannock, pa 18657, (888) 338-0991). The manufacturer was notified of the failure. The failure mileage was 300.
CategoryService Brakes
DateSep 26, 2018
StateCA
Description
Tl* the contact owns a 2018 jeep compass. While the contact was driving approximately 45 mph, another vehicle swerved towards the contact's lane. The contact depressed the brake pedal, but it failed to engage. As a result, the other vehicle crashed into the contact's vehicle. None of the air bags deployed. A white substance entered the interior of the vehicle when the crash occurred. A police report was filed. The contact sustained whiplash, upper and lower back pains, and shoulder and neck pains. Medical treatment was received. The vehicle was included in nhtsa campaign number: 18v523000 (service brakes, hydraulic), but the contact did not receive a notification. The dealer (moss brothers chrysler jeep dodge ram, 1100 s e st, san bernardino, ca 92408, (909) 884-8255) was notified of the crash and stated that they did not inspect collision damages. The vehicle was towed to the contact's residence. The insurance company was notified of the crash and had not yet diagnosed the collision damages. The vehicle was taken to a second dealer (victorville motors, 14617 civic dr, victorville, ca 92394, (760) 733-8484) for over a month while waiting for a response from the manufacturer to diagnose the vehicle. The manufacturer responded by email, which indicated that they would send a technician to the dealer to inspect and diagnose the vehicle. The vehicle was not repaired. The approximate failure mileage was 2. *dt updated 10/19/18*jb
CategoryElectrical System, Engine
DateSep 21, 2018
StateSC
Description
Front display panel flashes off and screen goes completely black then service engine light comes on and engine stalls. Then a multitude of service alerts go across the screen and the display screen continues to flash on and off. Have to transition the car out of drive and back into park in order to restart the car. Happens more when car is at a stop light.
CategoryEngine
DateSep 21, 2018
StateOH
Description
When pulling out of the driveway and going from reverse to drive the car stalled in the middle of the street. This happened a few weeks ago also. I called the dealersip and they said if the oil is low there is a safety feature that shuts down the engine. This car only has 3000 miles on it and is 3 months old. No engine light or warning ever came on. I checked the oil and it was a little low so I added a 1/2 a quart. In reading up on this vehicle it says it burns quite a bit of oil. This is unacceptable that the car burns this much oil and that the car will shut down if the oil is a little bit low. This is more of a safety hazard if the car shuts down while driving?
CategoryService Brakes
DateSep 20, 2018
StateNY
Description
Rear wheel making grinding noise. Brought back to the dealer one day after purchase and dealer service dept said it's a known issue and they replaced all four rotor shields
CategoryPower Train
DateSep 05, 2018
StateNY
Description
After stopping at intersections, accelerated to 30-35 mph, then as car starts to shift at higher speed, a clunk and hesitation is heard after auto shifting .
CategoryEngine
DateSep 04, 2018
StateMI
Description
At around 5000 miles the oil pressure light flashes on and off when making turns. I took it to the dealership where I leased it from and they told me it was a "known" issue and to complain to chrysler. They checked my oil and it was nearly 3 quarts low. They then gave me the option to just add oil or since I was close to needing an oil change just to have them do that. Both would be at my expense. They also recommended that I come back once a month and have oil added, also at my expense. I had them do the oil change but later in the day it wasn't sitting right with me. This is a brand new vehicle and also a lease, the problem needs to be fixed and if it can't then it sure as heck shouldn't be my problem. I am now afraid to drive the vehicle as I was told that it could stall at any given time and that I could blow my engine if I don't pay attention. I am going back to the dealership to speak with a manager but I just wanted others to be aware of this issue.
CategoryPower Train, Unknown Or Other
DateSep 01, 2018
StatePA
Description
Upon starting vehicle and shifting into drive, vehicle has started rolling in reverse on the incline eventhough the transmission is in drive. Upon inspection of the shift indicator, the "d" drive position indicator has been flashing and transmission is not engaged, and the vehicle is freewheeling . Per dealer, computer shows no indication of the problem or code information about it. Returned fron dealer service on 09-01-2018 at approximately 10:30 hours. This has happened on at least three (3) occasions.
CategoryElectrical System, Exterior Lighting, Unknown Or Other
DateAug 29, 2018
StateIL
Description
1 unable to turn the radio volume up or down. Turned car off and on. Would not turn off accessory mode. Message stating car was on. Picture to be provided. Turned on and off multiple times. Problem was corrected next time I started it. 2 while driving accessory deactivated. Would not turn on. Problem corrected itself hours after leaving it parked. Picture of error message to be provided. 3 my jeep was unable to stop at a yellow light. Stopped in middle of interscetion, almost a crash. Rainy weather.
CategoryEngine
DateAug 29, 2018
StatePA
Description
At around 5000 miles my jeep was almost completely out of oil. I brought this to the dealers attention at the first oil change. Brought the jeep back after 2000 miles and again it was low (about 2 quarts). The service tech admitted it was burning oil but will not remedy the situation because it is within spec for chrysler ( burning 1 quart every 1000 miles).
CategoryElectrical System, Unknown Or Other
DateAug 25, 2018
StateNY
Description
Vehicle shuts down as I'm driving. Pedals become hard and lights / warnings come on.
CategoryPower Train
DateAug 23, 2018
StateMN
Description
When ever I am moving over 65mph in manual transmission, the vehicle automatically shifting gear from 9 th to 5th gear. Because of that the vehicle making fearful sound and sudden rise in engine rpm and making me uncomfortable driving on freeways, because of sudden downgrading gear from 9 to 5 that is kind of unexpected and uncontrollable. I purchased the car very recently and it is not more than 2 months and lessthan 3000 miles so far.
CategoryService Brakes
DateAug 22, 2018
StateTN
Description
I purchased my vehicle in sept. 2017. It has about 12k miles. Recently when I'm reversing out of my driveway the brakes will squeak pretty loud. Happens almost everyday. I will note this doesnt happen on flat ground (my driveway is at a slope)
CategoryPower Train
DateAug 20, 2018
StateCA
Description
Tl* the contact owns a 2018 jeep compass. While attempting to accelerate, the vehicle failed to move. The contact depressed the accelerator pedal and the "gear shift" message displayed. Shortly afterwards, the vehicle violently jolted forward and then dropped. There were no warning indicators illuminated. The vehicle was taken to puente hills chrysler dodge jeep ram (17280 gale ave, city of industry, ca 91748, (626) 513-0002), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 31,081.
CategoryEngine, Power Train
DateAug 19, 2018
StateFL
Description
Engine shut off without warning while driving on interstate highway. Received messages service transmission and service engine. Coasted to stop on shoulder of road. Car would not restart for about 10 minutes. Checked codes afterwards; shows p0339 crankshaft position sensor a circuit intermittent and p0335 crankshaft position sensor a circuit. This presents a serious safety issue when car engine stops without warning.
CategoryAir Bags, Vehicle Speed Control
DateAug 17, 2018
StateFL
Description
Tl* the contact owns a 2018 jeep compass. After releasing the brake pedal, the vehicle experienced unintended acceleration. As a result, the driver lost control of the vehicle and crashed into a utility pole. The front end of the vehicle sustained severe damage. The air bags did not deploy. A police report was filed. The driver sustained a lower back injury, which did not require medical attention. The failure was not diagnosed or repaired. The manufacturer and local dealer (vatland chrysler, 855 south us 1, vero beach fl 32962, 772-316-1829) were both notified of the failure, but no assistance was offered. The failure mileage was 800.
CategoryEngine
DateAug 15, 2018
StateFL
Description
Tl* the contact leased a 2018 jeep compass. While driving 5 mph, the brake pedal was applied and the vehicle shut down, restarted, and spontaneously accelerated. As a result, the vehicle crashed into a brick pole. The "stop switch not engaged" warning indicator illuminated. The contact sustained unknown injuries, which did not require medical attention. Police report number: 180800401 was filed. The vehicle was taken to the local dealer (vatland chrysler dodge jeep ram, 855 south us highway 1, vero beach, fl 32962, (855) 859-5987), but was not diagnosed or repaired. The manufacturer was notified and provided case number: [xxx]. The failure mileage was 810. *dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tt updated 10/2/18*jb
CategoryEngine
DateAug 08, 2018
StateMI
Description
Tl* the contact owns a 2018 jeep compass. While driving 45 mph, the vehicle stalled and the oil pressure low warning indicator illuminated. The vehicle was taken to mike riehl's roseville chrysler dodge jeep ram (25800 gratiot ave, roseville, mi 48066, 586-859-2500) where it was diagnosed that there was excessive oil consumption. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,200.
CategoryElectrical System, Engine, Unknown Or Other
DateAug 05, 2018
StateMI
Description
The auto start stop has malfunctioned so many times now I've lost count. I've had the jeep for 6 months. It started the first week. The check engine light comes on and goes off and the start/stop issue light does the same. I've had it in and they just clear the error messages and send me on my way. Very frustrating! The engine has turned off completely and had difficulty coming back on multiple times at stop signs and stop lights!
CategoryPower Train, Vehicle Speed Control
DateJul 22, 2018
StateWI
Description
I was stopping at a stop sign. I went to give the car gas and it spit and sputtered. Cars in the northbound lane had to take the gravel or they would have hit me. I touched the gas and then the gas pedal stuck. It was 55mph hwy and I was already at 65mph. I was going to run into the traffic or take the ditch. I tried shifting into neutral and it would not. I hit the gravel and put on the brakes. I finally brought car to a stop. Put car in park and tried to shut car off. It would not. Went to take foot off brake and the rpm's needle was buried. The engine was racing. I pushed both the brake and gas pedal several times and the car finally shut down. There were lights on the dash on an a! And the check engine light. My son in law came to pick me up cause car had to be towed. We looked at gas pedal and brake. Nothing seemed wrong. I had it towed to the dealer 78 miles away. Absolutely horrible experience. *tt *tr
CategoryElectrical System
DateJul 10, 2018
StateOH
Description
I my jeep was in motion when all of a sudden it acted like it was going to stall out and then did not let me go over 34 miles ! My check engine light came on and a red light with the lightning bolt came on ! Took it to dealer they said it's because I need an oil change ! Got oil changed just to prove it wasn't because of that and then the day after my parking break came on after pulling away from a stop sign and was almost hit by a semi !!! Took it to the dealer last month for the same thing and they just keep saying it's because of different problems like a software update ! But the codes as what they are saying don't match ! It's put me and my child in danger !
CategoryParking Brake
DateJul 09, 2018
StateMI
Description
Has the car 38 days and it stalled on me in traffic: wouldn't shift gears and stated that parking brake was engaged. Had it towed. Bad tcm. Waited 3 weeks for part. Replaced. Picked up 4 weeks later and had it for two days and it happened again while in traffic. Had it towed again. Twice my life has been put in danger. I was in motion twice at 50mph when it just engaged the parking break and shut down entirely. Check engine light, brake light, track light, every light you can think of came on and the car totally shut down, would not restart, would not shift gears for tow truck, nothing. Happened twice. 6/8/2018 and 7/7/2018
CategoryElectrical System, Engine, Power Train
DateJul 02, 2018
StateMI
Description
Radio (display) keeps shutting off and takes minutes to reconnect, brought into dealership say they cant find anything wrong with it it. Has done it 2 more times since then. Here a loud noise when running between 35pmh-45mph, brought into dealership and they said noise is coming from drivetrain, found starcase for exact conditions and engineering is working on a soultion, no dtc's. Was sent on my way. We just purchased vehicle in march of 2018. Not a happy customer!

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Brian Jones

About the Author:

Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.

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57 COMMENTS
  • katie w

    I bought a 2018 Jeep Compass Limited 4×4 with a 9speed automatic trans. and a 4cyl engine. All the bells and whistles:heated steering,heated seats, leather seats, auto start/stop,auto start with fob, bluetooth, the whole works. It had 10,000 miles on it when purchased preowned in 2020. Since I’ve had it its had 1 electronic recall reprogrammed, the washer fluid resevoir was replaced under warranty, they had to reprogram the ‘tcm’ programs for the high RPM’s which is typical in a 4 cyl apparently. I performed regular oil changes, replaced the original tires from wear and now here in November of 2022 only 2YEARS after financing it I still have the auto start stop light coming on/off since purchase on occasion, I just spent $230 on the main battery that went bad and my steering is off. The Jeep dealership charged me $181 for diagnostics as all warranties have already expired, to be told my steering rack is bad and would be $1,800 just for the part!!! I don’t take it off roading or hit pot holes when driving so why is this an issue? It is not safe to drive now and will get worse until replaced. With so many electrical components I’m ready to trade in and get away from Jeep all together! Didnt even want the auto start and stop feature or half the digital screens and such! SO UPSET and overwhelmed as to what to do. Pay almost $2,000 until yet another issue arises for a car only 4 years old? I have 61,000 miles on it, that’s it!

  • Jalessia M

    I purchased a 2018 Jeep Compass Limited less than 3 months ago from Clay Cooley CJD in Irving, TX. Already both batteries are dead, the transmission may be about to need replacing, and there’s a rattle under my vehicle, and it also jerks/stalls. Please, there has to be something that can be done. Legal action I can take? They didn’t even inspect the vehicle.

  • Sally J

    I have had numerous issues with my 2018 Jeep Compass. I have 49000 miles and have already replaced the ignition coil for $600 bucks and now for the second time I need to replace both batteries again and Jeep want 6-800 bucks. They said when the stop start battery goes you have to replace both. The car also backfires a lot. I will never buy a jeep again.

  • A.C

    Do NOT purchase a Jeep. I have a 2018 certified Jeep Compass Latitde. I purchased it in 2019 it only 7-8 thousand miles on it. Please know that this car is hardly on the road due to me being home most of the time. Since 2019 to current I have had to have the Aux battery and my regular battery changed. This is after asking the dealership about the Aux light. They told me it was a backup battery and I would be fine. Low and behold I get stranded at the store. The car won’t start and I can’t power off the car completely. Everything on the dash stayed lit, draining my regular battery. Then I had to have the U joint replaced that attaches to front wheels. Now my windshield prayer is not working. Seminole County Dodge Jeep Ram of Sanford FL was informed of all of this. I tried to get some insight on why my wiper fluid is not spraying and Johnathan Fiermonti and the Servce/parts manager ,who’s name I didn’t get,, proceeded to be defensive and RUDE as all get out when asked about it. Let me also throw in that when they did the multi point inspection it said the wipers and system were fine. I also asked, if service is supposed to top off fluid, why is the wiper fluid not full. Due to them being aggravated with my questions, they refused to service my car.I will NEVER buy this brand again.I can’t get it off my hands fast enough.

  • Rebecca Z

    I purchased a 2018 Jeep Compass a little over a year ago. I have already paid $9,000 to have the entire engine replaced after it continued to consume oil at an alarming rate, there is a sudden jerk that continues to happen even after the engine was replaced by a dealer. I have had it in a few different shops and most will not even touch it because they are aware of all the issues with Compasses. No check engine lights come on so No one seems to know what the issue is and after spending all this money to fix it, I could have paid it off. It has become a serious financial burden and the car is still not reliable. I’m always praying that it will just get me to where I am going until I can find a solution.

  • Sonya C

    I have a 2018 jeep compass that I am very unsatisfied with. The car is broke for more than running.

  • Teena F

    I purchased a 2018 Jeep Compass from Off Lease Only in September 2020. It has just over 40K in mileage now. A few months after I purchased it there was a recall on the part that shuts the engine off when the vehicle is stopped. While in the shop for that repair, my service advisor noticed my screen was cracked on my radio. It was still under the manufacturers warranty so they ordered me a new radio. I’ve not had any issues since until I started hearing a noise when turning left. Took it to my mechanic and he diagnosed it as the rack & pinion, sway bar links and tires. I have an extended warranty so I took it to the dealership. It took them four days to even look at it and me paying for a rental car. After almost a week it was repaired and ever since, the radio screen is not working, so no radio, blue tooth, clock, etc. I am taking it back again Tuesday and I am sure they will tell me they had nothing to do with it and who knows how long I will have to leave it again or what it will cost to repair it. Very, very frustrating!!!

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