2018 Hyundai Tucson Problems and Top Complaints – Is Your Car A Lemon?

Brakes, engine and transmission issues among the top complaints received by the NHTSA from vehicle owners

By Brian Jones | Updated on

By Brian Jones | Updated on

With so many SUV options to choose from, consumers have become pickier about the vehicle they drive. One of the popular choices has been the 2018 Hyundai Tucson. After all, the automaker promotes the newer models as “smart, modern and athletic.” What they failed to mention is that the engineers that designed this model weren’t quite as smart. That’s why there is a faulty powertrain, defective engine and malfunctioning service brakes on many of these vehicles today.

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NHTSA Complaints for the 2018 Hyundai Tucson

Complaint CategoryNumber of Complaints
Engine
78
Power Train
56
Service Brakes, Hydraulic
17
Service Brakes
16
Electrical System
15
Unknown Or Other
15
Vehicle Speed Control
9
Fuel/propulsion System
8
Exterior Lighting
4
Structure:body
4

Problems with the Transmission

When it comes to the powertrain, this system must be reliable in order to get from Point A to Point B. Otherwise, the driver faces numerous issues while traveling, which is exactly what is revealed by actual customers of the Tucson SUV.

Just look at this complaint left on Edmunds. “I really got stuck with a lemon and I can’t wait to get rid of it.  There are things I love about the car.  It is big and roomy.  The electronics are awesome.  I love Apple car play and the navigation system as well as the Infinity stereo system.  The leather seats are incredibly comfortable and you can make all sorts of adjustments to get the seat just right.  Love the extra room in the back.  The problem is that something is terribly wrong with this car.  Whenever I come to a sudden stop the car lurches forward as soon as I go again.  Sometimes it jerks and lurches when I just am sitting at a stop sign.  Sometimes it won’t go when I press the gas…it will eventually “go” but only after a big jerk and lurch.  It feels like I am driving a car with a manual transmission.  This car is brand new and I am scared to death I am going to have an accident in this crazy thing.”

Sadly, the manufacturer communications reveal that there are several defects with the powertrain. Service Bulletin #19-AT-012H discusses a transaxle clutch slipping while Service Bulletin # 5NP-F6W6P-05 talks about how specific models have trouble shifting out of Park. In Service Bulletin # 5NP-P5L7D-05, the automaker acknowledges a harsh and delayed shifting in certain models. To repair it, the technicians must measure shift engagement time. These three problems perfectly illustrate how the Tucson is anything but reliable. Where were the transmission engineers during the building of this machine? It appears they were taking an extended lunch break.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Tucson Transmission Problems:

I PURCHASED A 2018 TUCSON IN A NOVEMBER, RECENTLY I HAVE NOTICED THAT THE VEHICLE STRUGGLES TO ACCELERATE. I WILL CONTACT THE DEALERSHIP TOMORROW BUT I SEE THAT I’M NOT THE ONLY ONE THAT SEEMS TO BE EXPERIENCING THIS PROBLEM. IT SEEMS TO BE GETTING WORSE. IT’S A HAZARD ESPECIALLY WHEN DRIVING IN THE FREEWAY.

I PURCHASED MY NEW CAR 8 MONTHS AGO WITH 2 MILES ON IT. I AM SCARED TO DEATH TO PULL OUT FROM RED LIGHTS IF ANYONE IS EVEN INSIGHT AT TIMES. IT SEEMS AS THOUGH IT JUST DOESNT WANT TO GO AT ALL. I CAN FLOOR THE GAS AND IT HESITATES FOR FEW SECONDS AS THE RPMS ARE VERY HIGH ALL YOU GET IS A ROLL INTO TRAFFIC. IT MAKES ME SO NERVOUS AT TIMES DRIVING THIS VEHICLE. WORSE MISTAKE BUYING THIS VEHICLE AND WORSE PART IS I WILL BE STUCK IN AS ITS NOT WORTH HALF OF WHAT I OWE ALREADY. THIS SHOULD BE SOMETHING DISCUSSED BEFORE SIGNING OR NOT ON THE MARKET TO SELL AT ALL

BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT’S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON’T WANT IT TO BE ONE OF MINE! OR DO A RECALL.

DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.

Problems with the Engine

When it comes to a car’s engine, there’s nothing more important than this valuable component. To provide years of service, the engine must be durable and reliable. Unfortunately, it doesn’t take long to figure out that the 2018 Hyundai Tucson comes with plenty of engine trouble.

Just look at this complaint left on the NHTSA website. “My car has 20,000 miles on it. 2 months ago, around 18,000 miles, my car started to hesitate during acceleration. It started as only sometimes, now it happens every time I drive it. When it is stopped and I push on the gas to go it hesitates. The RPMs shoot up to 5-6 then it goes. This is dangerous especially if you are crossing several lanes of traffic. Also when in motion and you need to accelerate it will hesitate as well. I brought it to the dealership as itsunder warranty and was told it’s the DCT and many people have complained, and it’s normal. I disagree because if it was normal then it would have done this when I first purchased the car.”

One look through the communications with the manufacturer reveals that these engines have serious issues. They even discuss how the Check Engine warning lamp illuminates with DTC P1326 in Service Bulletin # 19-01-006H-2. To repair it, some vehicles require a wiring harness, engine assembly or oil cooler pipe and hose. No one will argue that the Tucson is modern and athletic, but if the engine malfunctions, it isn’t very smart, now is it?

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Tucson Engine Problems:

HYUNDAI 2018 TUCSON HAD A OIL LEAK ISSUE DUE TO A FAULTY OIL PAN. THE OIL PAN WAS SEALED BY THE DEALERSHIP. THIS DID NOT SEEM TO FIX THE ISSUE CAUSING THE OIL TO DRAIN ON THE FREEWAY AND SEIZE THE ENGINE. I WAS COASTING ON THE FREEWAY WITH NO POWER FROM THE ENGINE. WE WERE SCARED FOR OUR DEAR LIVES.

THE CAR STARTED MAKING A LOUD NOISE MY OIL LAMP LIGHT STARTED FLASHING, AFTER I STOPPED AT A RED LIGHT I ACCELERATED THEN MY ALTERNATOR LIGHT CAME ON THE CAR DIED. WITHIN SECONDS MY CAR STARTED SMOKING A WHITE COLOR LIGHTLY AND THEN WITHIN MINUTES THE SMOKE TURNED BLACK AND HEAVY THEN CAR CAUGHT ON FIRE.

Problems with the Brakes

It has already been proven that this Tucson model has some significant problems, so it shouldn’t surprise anyone to know that the service brakes have just as many problems.

An NHTSA reviewer says, “Once my brand new Tucson hit 500 miles on it, it suddenly unintentionally accelerates while my foot is already pressing firmly on the brake pedal. The first time, it happened as I was approaching the peak of a hill. I was going 25 mph. My foot was already pressing on the brakes, anticipating the decline, when my car jolted forward and took off. My foot slammed on the brakes even harder, however I watched my speedometer hit 40 mph while simultaneously, my RPM decreased to 1…(yes, down a hill). For about 5-7 seconds, the RPM and speedometer would not increase or decrease once hitting 40 mph and 1 RPM. I had to lean over the wheel and slam my brakes to the floor before I regained control of the vehicle. Once this occurred, the car lagged, struggling to accelerate throughout the remainder of the drive (all flat roads). It is now day 5 of experiencing this, and it now occurs multiple times every time the vehicle is in motion, whether brakes are being applied prior, or not, regardless of the type of road I am on (flat, hill, etc.). I was exiting a parking garage that I had a mediocre ramp to exit the garage. My vehicle was going 12 mph when I turned right to proceed down the ramp. My foot slowly pressed the brake pedal, and my vehicle accelerated to 28 mph, and maintained that speed for 3 seconds, before responding to my brakes. Yes, my foot had the brakes pressed all the way down. Another example, yesterday I was on a flat road driving at 27 mph when it suddenly accelerated to 45 mph, and the RPM dropped suddenly from 2 to 1. After a few seconds of my foot slammed on the brakes, I regained control and pulled the car over. I turned the engine off and waited about 5 minutes. When I turned it back on and began driving (3 minutes left in my drive), the car continued to lag, lunge forward and could not reach speed higher than 30 mph. This car is brand new.”

Interestingly enough, the automaker doesn’t have any service bulletins related to the braking system. It appears they’ve already said more than they wanted to between the engine and transmission. Instead, they want people to believe that this SUV is well-built without major mechanical faults. For most “smart” consumers, it doesn’t take long to figure out that’s not the truth.

Here are some actual complaints logged with the NHTSA about the 2018 Hyundai Tucson Brake Problems:

I WAS PULLING INTO A PARKING SPOT IN A SHOPPING PARKING LOT AND STEPPED ON THE BRAKE TO STOP, BUT THE BRAKES FAILED AND THE CAR KEPT GOING AND WOULD NOT STOP, ULTIMATELY ROLLING UP OVER THE CURB ONTO THE GRASS AREA AND CRASHED INTO THE CONCRETE LIGHT POST. THE CAR WAS TOWED TO THE HYUNDAI DEALER IN LAGUNA NIGUEL CA SERVICE ADVISOR

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Complaint Data

CategoryPower Train
DateDec 01, 2022
StateIL
Description
Leaving a parking lot, vehicle was hard-shifting at 10mph, 20mph, 30mph and was not gaining typical acceleration. Every slow down or stop sign/stop light this behavior continued with automatic hard shifting between gears and lethargic acceleration to the point where I felt this may cause an accident or cause another vehicle to have an accident due to lag response of my vehicle. Upon home arrival, I attempted to back vehicle into my parking spot but after shifting into reverse, the r indicator on console was flashing but vehicle would not move. I drove back around the complex parking circle and again attempted to back vehicle in to a different parking space but experienced the same issue where r indicator was flashing but vehicle would not back up. My daughter and 2 grandsons then had to push my vehicle back in to the parking spot. I turned vehicle off, waited approximately 90 seconds and restarted the engine. When I shifted into reverse gear, the car abruptly and harshly shut down. At that point, I put the vehicle back into park gear and turned off ignition. Had the vehicle towed to closest dealership on nov 28th - they have not been able to replicate issue nor find any fault codes when running diagnostics. No dashboard errors appeared, only the flashing reverse indicator light on shift console. No prior issues earlier in the day when using vehicle, nor has this issue occurred in the 4 years I have owned it. It was severe enough I wasn't sure the vehicle would clear intersections in a timely manner, and worried it may leave myself and my daughter and grandsons stranded on the 20 minute ride to home.
CategoryService Brakes
DateNov 30, 2022
StatePR
Description
The component or system failing is the brake system. When applying the foot to the brake pedal, sometimes it goes to a very low level. The problem was reproduced with the service technicians of a dealer. They made a maintenance service (break flush) to the brake system. Problem seemed to be solved, but it came back again. The mileage between the first service and second service was 1,591 miles. In the second service, technicians made inspection to the brake pads, they were found within parameters. Test drive was made, and the problem was not reproduced. Not sure if they made additional service. After few weeks, the problem repeated again. This is an intermittent problem. Sometimes occurs, but not always. No warning lamps or indicators present at the time the problem occurs.
CategoryEngine, Power Train
DateNov 25, 2022
StateIL
Description
Vehicle stalls when accelerating at low speeds. It appears to be a delay when the car transitions from 1st to 2nd gear. This creates a safety concern, especially when taking turns into traffic due to delays/stalls when turning.
CategoryElectrical System
DateNov 21, 2022
StateNY
Description
The headlight and taillight/break lights burn out constantly. Turns out taillights are melting in socket. My car is not uniquely affected. Many are having same problems. Suddenly losing lights while driving on freezing dark roads. Incredibly unsafe. Not isolated to my car. Very dangerous. The company should replace these sockets and reimburse for the bulbs which have been replaced approximately 6 times in 12 m.
CategoryEngine
DateNov 18, 2022
StateAR
Description
I went to get an oil change on sept 3, 2022. After that oil change my car went back to normal but started to slow down in speed. On my way home my vehicle stalled. The more I drove the slower it got and loud grind it would make. My vehicle stalling could've caused an accident. My vehicle had a recall done march 21, 2021, which after sept 7, 2022, I received a letter for a recall for a sensor for my vehicle that was issue per hyundai website march 31, 2021. Hyundai has been able to confirm the issue. Only thing warning sign I received was my vehicle cut off the day I got the oil change sept 3, 2022. We thought it may have been my battery.
CategoryEngine
DateNov 17, 2022
StateVA
Description
The contact's daughter owns a 2018 hyundai tucson. The contact's daughter stated that while driving approximately 65 mph, the vehicle began to lose motive power. The daughter stated that she depressed the accelerator pedal and the vehicle engine revved; however, the vehicle failed to respond. The daughter stated that she pulled over and stopped the vehicle and placed the vehicle in park(p). The vehicle was turned off and restarted and operated as designed. The contact's daughter stated that the vehicle was making hissing sounds while depressing the accelerator pedal. The daughter stated that the failure was intermittent; however, the failure occurred while driving over 50 mph. The daughter stated that the check engine warning light was flashing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,200.
CategoryEngine, Vehicle Speed Control
DateNov 13, 2022
StateNV
Description
The car will jerk while driving. The problem was fixed last year and again it is happening now. Worse.. The car while being driven will suddenly slow down inspite stepping more on the gas pedal.
CategoryEngine, Power Train, Unknown Or Other
DateNov 10, 2022
StateFL
Description
I've been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 2 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control. Need help with is or if there is a recall
CategoryEngine, Fuel/propulsion System
DateNov 03, 2022
StateGA
Description
The oil fuel tank has been burning oil too fast in the gdi engine & the oil has burnt through my alternator and spark plugs that I recently fixed only three weeks ago. This caused the engine to lock up completely while I was driving several times & I lost control while driving - having to restart the car multiple times to move it to a safe area. Now, the engine has locked permanently and I am unable to start the car at all despite replacing several parts and getting an oil change every 3-5000 miles (which continues to leak too quickly and harm other parts in the car).
CategoryElectrical System, Power Train, Vehicle Speed Control
DateNov 02, 2022
StateVA
Description
While driving my car normally 9 dashboard lights came on suddenly including the check engine, abs, brakes while at the same time the dials on the dashboard including the rpms, speedometer, oil temperature and more all stopped working. This happened suddenly while the car was in drive and also caused issues with the transmission as the car stopped shifting gears properly and was driving very rough. With this sudden onset of many different issues out of nowhere driving the vehicle was very dangerous when trying to get to a safe location. After parking this electrical issue would not allow me to take the car out of park or use a obd reader do to the electrical issue. After researching this problem I found several reports online describing nearly identical symptoms all of the sudden resulting in the car being undrivable and in a dangerous state. These owners said they took the cars to the dealer who tried replacing several components without fixing the issue with hours of diagnosis charges. Eventually after having the vehicles for several days they replaced the reverse camera which it turns out was shorting a significant amount of other critical car electrical components. With no prior damage to the camera or these electrical components the abrupt and random onset of this issue pose a significant safety risk to hyundai tucson drivers (at least in 2016 -2018 models) . My experience with the hyundai dealership was very similar to them even after I had diagnosed the issue to the camera the dealer said they had contacted the manufacturing engineers who took several days to determine what was causing these electrical issues. This is not an isolated issue as multiple hyundai tucson owners have reported this to hyundai and their dealerships yet they fail to recognize the risks associated with the faulty cameras they install in their factories. They need to recall their vehicles prone to having this issue. This has cost me 00 to fix and put me at risk on the road
CategoryService Brakes
DateOct 18, 2022
StateNY
Description
Good day, I hope your day is going well. I have a 2018 hyundai tucson and on several occasions when I have tried to stop rapidly my break seem to fail and the car slid further than expected. I noticed that there was an anti lock break hydronic recall on the 2018-2022 models but I never received a letter for my vehicle
CategorySuspension:front:control Arm:lower Arm
DateOct 18, 2022
StateNY
Description
Hello, I hope your day is going well. Recently I've been having an issue with the car “jerking rapidly” when in traffic and rolling slowly and when climbing relatively small hills, it began about 3 months ago but have become progressively worse over the last month. I was told by someone with a similar vehicle that it is the “lower arm control.” the car is only 4 years old. I leased it and at the end of last year or the year before decided to buy it from the dealer. My plan was to have it for the next 5 years but this issue greatly concerns me. It seems to be a manufacturing issue. My car vin is [xxx] and I'd like to correct this issues asap. Thanks. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryEngine, Vehicle Speed Control
DateOct 08, 2022
StateTN
Description
Knock sensor recall was done in may 2022. Brought vehicle into service for ac problem and oil change, which was completed. Was on highway going home 65 mph speed limit hit a hill, my engine light started flashing, my transmission downshifted and I lost all accelaration while on hill, speed wouldn't go any higher then 50 at that point. Got to closest gas station and had car towed back to dealership, I just want to point out that the knock sensor is going to put people in danger in certain situations like myself, I am not to happy.
CategoryEngine
DateOct 04, 2022
StateAL
Description
The contact owns a 2018 hyundai tucson. The contact stated that while her daughter was driving approximately 70 mph, she started to hear a loud pinging noise coming from the engine compartment. The contact stated that her daughter stated that the check engine warning light illuminated and she steered the vehicle to a highway off ramp as the vehicle began to lose motive power. The contact said her daughter saw that several unknown warning lights were illuminated. The contact stated that the vehicle then stalled. The contact stated that her daughter called for a tow truck and had the vehicle taken to the dealer. The dealer diagnosed the vehicle and found metal shavings inside the oil pan and determined that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
CategoryStructure:body
DateOct 03, 2022
StatePA
Description
Paint is peeling.
CategoryEngine
DateSep 29, 2022
StateNH
Description
The contact owns a 2018 hyundai tucson. The contact stated that while her daughter was driving approximately 65 mph, she heard a noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic for routine services and the mechanic was made aware of the failure. The contact stated that while the mechanic was test driving the vehicle at 40 mph, the engine blew out. The vehicle was towed back to the facility. The contact was made aware of service campaign: 966 (engine monitoring logic update). The manufacturer was not made aware of failure. The approximate failure mileage was 46,000.
CategoryEngine
DateSep 22, 2022
StateNC
Description
The engine caught on fire, it was considered totaled loss. I settled with the insurance and not sure if the car is still available for inspection. My safety was put at risk because I was driving the car when it happened. I did not get injured because I was able to get out of the car. There was no recall from what I know. The car was inspected by geico which is why it was considered totaled loss. There was no warning before the fire. The car was in great condition.
CategoryEngine
DateSep 08, 2022
StateCT
Description
Engine lights continues to turn on every other day or so I took my car to get its regular oil change and expressed this to one of the service reps about this issue they told me they couldn't do anything about it because once they turned on the vehicle the light came off. A few days ago my engine started blinking and I started panicking since I was on a highway from a road trip my car started making this awful cackling noise and I had to call a tow to then get told that this can take weeks to fix and no rentals can be provided when I am clearly in a different state then where I live! Hyundai is once of the worst auto I have ever delt with! Absolutely not help I was practically stranded on an issue that had nothing to do with me! The engine light came out of no where
CategorySteering
DateAug 31, 2022
StateMI
Description
The contact owns a 2018 hyundai tucson. The contact stated that if the steering wheel was not exactly positioned at 3 o'clock or 9 o'clock, the vehicle would fail to start. The steering wheel would lock-up and the vehicle would lose power. The contact stated that when turning off the vehicle, the steering wheel had to be positioned at the 3 o'clock or 9 o'clock position or the vehicle would not start-up. The contact would tow the vehicle whenever the failure would occur. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the nhtsa hotline for assistance. The approximate failure mileage was 92,622.
CategoryStructure:body
DateAug 31, 2022
StatePA
Description
The paint is chipping in large patches on various places throughout the body of the vehicle.
CategoryEngine, Unknown Or Other
DateAug 27, 2022
StateFL
Description
Check engine light comes on bout 25 times a week I plug my scanner into it and it reads knock sensor faulty I seen a recall for these cars why doesn't my car have a recall of this on going issue?
CategoryEngine
DateAug 25, 2022
StateMN
Description
Aug 9, 2022 ~1pm. Driving ~60 mph south on highway 18, 30 miles north of lusk, wy. Heard 30 seconds of slapping noise from engine, follow by oil pressure low light. Accelerator also ceased to function. Pulled to side of road and waited for tow. Towed to ken garff hyundai in cheyanne, wy. Inspected on aug 25, 2022 by technician at ken garff two weeks after incident. Hyundai authorized engine replacement. Hyundai also stated twice that there was a recall on the car. No recall appears in the nhtsa database. Problem is very similar to part 573 safety recall report 21v-727, which includes the 2017 hyundai tucson.
CategoryEngine
DateJul 07, 2022
StateOH
Description
The vehicle has 81,000 miles with regular oil changes. We purchased as a certified pre owned with 45,000 miles on the vehicle. The car had been running perfectly. Last weekend the car was making an awful noise. Today the mechanic tells us the lower unit is knocking and the motor will need replaced. There is no way this should be happening at this mileage especially since the car has been regularly serviced. Hyundai is not even interested in repairing the vehicle, went straight to trying to get me to trade it in. We could have been stranded or killed on the highway and with all of the other complaints about this motor, I can't believe there hasn't been a recall.
CategoryEngine
DateJul 06, 2022
StateIL
Description
The contact owns a 2018 hyundai tucson. The contact stated while driving approximately 55 mph, the vehicle lost motive power and decelerated. Additionally, the vehicle was making a ticking sound which became a loud knocking sound. Additionally, the engine was revving however, the vehicle was decelerating. The contact stated that there was no warning light illuminated. The contact pulled off the highway safely and then drove the vehicle to her residence. The contact's husband then drove the vehicle to an independent mechanic who diagnosed that water had entered the engine cylinders and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic that the failure was related to nhtsa campaign number: 21v727000 (engine). The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.
CategoryEngine, Unknown Or Other
DateJul 01, 2022
StateFL
Description
I have a hyundai 2018. I bought it in 2019 with about 64,000 miles on it. I keep up with all the maintenance on my suv. I noticed once I moved from illinois to florida, after having the car for a year, it started consuming a lot of oil. I've never had an oil leak anywhere on the car. In november of 2020 I went to take 5 to get my oil changed and the mechanic said make sure to check my oil often because my truck burns a lot of oil. I'm find myself putting oil in my truck once a week. Every 500 miles it needs oil. The crazy thing is, is that the oil light never once came on. The engine light will come on. I went to a recall appointment 2 weeks ago, which was the same day I got my oil changed june 11, 2022, and I told them about this issue and they did nothing. By june 23rd I needed more oil! I see california has a lawsuit about this issue. I want to trade in my truck because this is costing too much money feeding this truck gas and now oil!
CategoryPower Train, Vehicle Speed Control
DateJun 07, 2022
StateVA
Description
While driving the vehicle, while accelerating the vehicle would lose power or disengage from gas pedal at 17 mph and then again at 26 mph. After about 3 miles the check engine light came on and a tcm warning appeared on the radio screen. Immediately took the car to the dealership and was turned away since I didn't have an appointment. On my way home from the dealership I made a stop at a store. I reversed out of the parking spot with no issues. When I put the vehicle in drive, it would not accelerate. I could drive in reverse but not forward. Vehicle was towed to the dealership. Diagnostics revealed it was a failed tcm. Further research revealed this same issue occurred in 2016 models. How was this not fixed or prevented in later models?
CategoryEngine
DateJun 01, 2022
StateFL
Description
An oil change was done and part of the transmission pan overflowed and then engine failed.
CategoryElectrical System
DateMay 13, 2022
StateWA
Description
Left turn signal sporadically works during a left turn. Can be safety issue when turn signal stops mid turn even the slightest turn it can stop working and then when finished turning it turns on again. Reported issue to dealership and is being replaced through extended warranty. Issue is a faulty multi functional turn signal switch. Had been several month since issue started. I have video if the turn signal failing.
CategoryEngine
DateMay 03, 2022
StateWI
Description
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the cvt transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
CategoryPower Train
DateApr 23, 2022
StateNH
Description
Powertrain issue. Multiple times the after stopping the engine revs for a few seconds and then the vehicle will lurch forward. It acts like the cvt transmission has a delayed response to the accelerator. The condition comes and goes and sometimes it happens multiple times in the same trip.
CategoryEngine, Vehicle Speed Control:accelerator Pedal
DateMar 30, 2022
StateSC
Description
The contact owns a 2018 hyundai tucson. The contact stated that while driving up a hill, the vehicle lost motive power. While driving the vehicle at undisclosed speeds and turning, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer where however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was approximately 100,000.
CategoryEngine
DateMar 22, 2022
StateSC
Description
Driving down the road, accelerated to speed limit, but the car slowed down and the rpm's stayed at 2000. The car just stopped running and I was able to pull over into the middle lane. Towed to dealership, 6 weeks min. To diagnose until we know what happened . Dangerous!!!
CategoryPower Train
DateMar 15, 2022
StateFL
Description
Car has no power when accelerating, when accelerating from a stop the car revs but does not move, then when it does move it takes off like a rocket, in slow moving traffic 5 mph, you accelerate and the car seems like it wants to stall, a lot of hesitation, in fast moving traffic, if you want to merge or pass another vehicle you must give yourself ample time and make sure it is clear to make your move, if you need to get out of the way really fast you cant, its very dangerous and hyundai needs to move quick on this before something really bad happens to someone.
CategoryEngine, Power Train
DateMar 04, 2022
StateFL
Description
My 2018 hyundai tucson starting having lurching issues on when first started. I have to back into my driveway so I dont have to go in reverse then go forward. It jerks back and forth so hard. It finally took its toll on the transfer case and it exploded internally. The dealership said they had never seen this before. I was hoping that was the cause of the issue but it wasnt. Still doing it and am afraid it will do it again. I was under warranty when it happened, so teh 00 replair was covered. I'm concerned it will happen again. Teh problem goes away after it's been completely warmed up. But like many others, its a scary issue when first started. It also will also shift hard when it firsts get's going (after the initial hard lurching back and forth). I dont know what to do. Love the car otherwise, but concerned with ever buying a hyundai again.
CategoryEngine, Power Train
DateMar 03, 2022
StateFL
Description
Very bad acceleration from a stop position, engine revs but does not move, in slow traffic it hesitates and lunges forward like it's not sure what it's suppose to do, when trying to merge or pass another car, you have to give yourself time, it's very dangerous, took it to the dealer 2 times, was told that's how the car is made, there is no way this is suppose to be the way the car was built. Also a smell of antifreeze but no leaks detected,
CategoryElectrical System, Engine
DateMar 01, 2022
StateCA
Description
Electric media screen (navigation, radio and etc) died. Screen went black and would not turn on. Car wouldn't start on first attempt this morning. Mild southern california conditions, garage parked. Car shakes / rattles when starting and powering down
CategoryEngine
DateFeb 24, 2022
StateNC
Description
The contact owned a 2018 hyundai tucson. The contact stated that while driving up a hill at 30 mph, she heard an abnormal popping noise emitting from underneath the vehicle without warning. Upon inspection of the vehicle, the contact saw that a fire had started from underneath the front passenger side of the vehicle. The vehicle in front of hers witnessed the fire and assisted with calling the authorities to the scene. Both the fire and the police department arrived as the fire department extinguished the fire. Both a police and fire report were filed; no injuries were reported. The contact had the vehicle towed to an independent tow yard where it was deemed a total loss. Upon investigation, the contact linked her failure to nhtsa campaign number: 20v543000(service brakes, hydraulic); however, the cause of the fire had yet to be determined. Both the dealer and the manufacturer were notified of the failure. The vehicle had been destroyed. The failure mileage was unknown.
CategoryElectrical System, Engine
DateFeb 17, 2022
StateNC
Description
As I was driving my 2018 hyundai tucson down the highway no lights no warnings nothin my car just shut off in the middle of the road and would not even crank or turn over and had a burnt smell which could have got myself and others killed so had help getting it to the side of the road until the tow driver came took it to the shop to realize the engine is seized how could this happen on a new vehicle without no warning signs it's had regular oil changes and very well kept car I have talked to many repair shops that have said that have said my car is not the first one they have seen with this year with these problems you guys really need to put out a recall before someone gets killed because of hyundais engines I could have got myself and my kids killed without warning ! I will never buy a hyundai again a new car and the motor is seized it's ridiculous and has put my life and kids in danger
CategoryElectrical System
DateFeb 01, 2022
StateNY
Description
While driving after a snow storm 1/29/2022 I had the heat up in the suv I started smelling something burning. I then lowered the heat and the smell became less. I recently purchased this vehicle as a pre own on december 3rd 2021.
CategoryService Brakes, Hydraulic
DateJan 31, 2022
StateMI
Description
The contact owns a 2018 hyundai tucson. The contact stated while driving 65 mph and exiting the highway, the brake pedal was depressed but failed to respond and the vehicle started jerking. The oil warning light was illuminated. The contact continued to depress the brake until the vehicle responded. The contact continued to drive the vehicle. The contact stated that the failure reoccurred with increased intensity while driving. The brake warning light illuminated. The contact veered to the side of the road. The vehicle was towed to the dealer but was not diagnosed. The contact referenced nhtsa campaign number: 20v543000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 83,000.
CategoryEngine
DateJan 27, 2022
StateMI
Description
Catastrophic engine failure due to loss of oil pressure without warning at highway speeds. Traveling approximately 70mph on the freeway. Engine develops a rapid knock in sync with engine rpm's and immediate loss of power. At the same moment, I exited the freeway. As I left off the accelerator to apply the brake, the engine stalls completely. Once stopped, I checked the engine oil, which was within specifications. Had vehicle towed to a mechanic and diagnosed as engine failure due to loss of oil pressure. Before this, the engine regularly consumed 2-3 quarts of oil per oil change starting at approximately 45,000 miles. Catalytic convertor has been replaced once due to being plugged by consumed oil. Hyundai fails to remedy.
CategoryPower Train
DateJan 10, 2022
StateNC
Description
When merging into traffic, the car lost all acceleration and the transmission revved to a very high rpm. This has been an ongoing problem since the car was purchased. The dealer keeps saying they “cannot replicate”. This car is going to kill me.
CategoryEngine
DateJan 07, 2022
StateLA
Description
My engine has locked up on me and stalled because of water in the oil. I was never informed about this “knock sensor” update for hyundai that would have prevented all this in the first place. I've had to come out of pocket for 2 tow trips and loaner car all while my vehicle is under 5 year/ or 60,000 mile warranty!! Now this apparent “america's best warranty” local dealership is trying to tell me that my repairs are not covered under the warranty and I would have to pay ,000 out of pocket for the repairs! This is going on 3 months now and still no one has contacted me and no one is helping me. That vehicle is my only source of transportation to and from work an hour away! I am unsatisfied with my hyundai tucson and the false advertisement for claiming to be “america's best warranty” and for not providing a safe reliable vehicle like hyundai promises!
CategoryEngine
DateDec 28, 2021
StateWI
Description
A connecting rod bearing was thrown through the engine block causing it to stall out on the freeway. This is exactly what is occurring with vehicles in the theta class action settlement but the company states my vin number is not included.
CategoryEngine, Power Train
DateDec 26, 2021
StateOH
Description
Rod bearing failure. Sounded like a tractor all of a sudden and stalled every time I'd come to a stop. Had it towed to the dealership. Awaiting word from hyundai as to whether the warranty will cover this. Checked oil and wasn't low. No check engine lights or oil lights or anything ever came on. No noises prior to this happening. Kept up on routine maintenance.
CategoryEngine
DateDec 21, 2021
StatePA
Description
I bought my 2018 tuscon one year ago in june 2020. 70,000 miles on it now, regular maintenance. No warning lights, everything was running ok. I started experiencing hesitation taking off then lunging when stopped in the last few months. Now I'm sitting in the driveway because it won't start. Realized oil was low which is odd because I've noticed it's been burning more than previous but no more than a quart so it's not like it was dry. I'm supposed to be able to get 5k on an oil change now adays but starts running poorly if it's not changed by 3k. Needless to say iadded qt of oil I was going to get oil changed yesterday but wouldn't start. I changed the battery, still won't start, starter was tested good, fuses all in tack, changed camshaft sensors at 90 dollars a piece still nothing. Check alternator that's fine. It clicks one time but have all lights power everywhere it should. In 2 days I've spent 215 on a battery, 200 with tax on sensors, 50 code reader no code by the way. Did have p0014 which indicated need for either oil change or camshaft sensor. Nothing. I'm a sitting duck and all the things I've experience are what they experienced in the theta engines like hesitated, burning oil, ticking sounds, lunging etc. Gdi isn't any better. I hate this car. After this one is paid off and I guess put a new engine in I'll be getting rid of it. Going back to a solid buick. I'll never buy another hyundai. This is the second vehicle with engine problems we bought. Not to mention the risk of for but hyundai near me hasn't been able to get the parts for over a year. I'm currently in a wait list.
CategoryEngine
DateDec 19, 2021
StateMS
Description
Emission light is on and called dealer for an appointment, stated they will called me when they can line me up with a tech and I still waiting.
CategoryService Brakes
DateDec 08, 2021
StateFL
Description
in many instances, I come close to get involved in accident. I cannot apply hard braking. When the hard braking is applied, I feel my foot is touching the ground and the brake cable is going to break. It is very scary and unsafe.
CategoryEngine
DateDec 05, 2021
StateOH
Description
Buy brand new off lot. Never miss regular maintenance on engine oil and filters. Car had only 55200 miles. After 500 miles regular oil interval maintenance. Car underbody show no oil leaks anywhere on 12/05/2021 park on driveway. This morning car not start without oil indicator or engine light warning comes up. Open hood up, check oil dip stick show no oil residue. Yike, where is low oil warning light sensor when no oil in engine. Apparently it not working or never have it on in my opinion. Gotta be recall issue for this. So I ran to walmart get a quart of sythenic oil recommended and fill it up. Car start up find and drive ok for now. Not sure in future. This is a must recall on no oil indicator sensor malfunction!!!!!!!!!
CategoryEngine
DateDec 01, 2021
StateCA
Description
Purchased new on 5/30/2018. 3/2021 I noticed shaking, noises, pinging, whining sounds and vibration coming from engine as I turn engine on / off and in drive. 3/24/2021 I brought vehicle for inspection. Service advisor felt the shaking, vibrations and heard the pinging / noises and whining sounds as I turned the vehicle off. Vehicle went for oil change and inspection, stayed overnight and no fault found, service bay stated they could not reproduce the occurrence. The sensations worsened and I brought vehicle back on 3/30/2021 for inspection as I did not feel safe driving vehicle. 4/02/2021 dealer said the sensations could not be detectable and it was suggested that maybe the turbo dual clutch engine. 10/15/2021 the air conditioner failed. Brought vehicle in for inspection. Service performed diagnostic testing on vehicle and found internal failure on a/c compressor. New compressor was ordered and replaced. Replacement air conditioner is not as powerful or cold as original part. Vehicle is still making pinging, whining, vibrations. 11/29/2021, engine light came on. I reversed out of a parking spot and it felt different. Put gear in drive and immediately the gas pedal went to half way to floor and the vehicle jerked and then seemed to catch the gear. Then the pedal went to the floor and there was no go, then it kicked in. Repeated multiple times. Tried reverse and there was none. No rpm movement and quickly came a strong burning smell. Had vehicle towed dealer. All vehicle services are current and up to date.
CategoryUnknown Or Other
DateNov 29, 2021
StateCA
Description
Recall was corrected via el cajon hyundai, however not updated with nhtsa website.
CategoryEngine
DateNov 24, 2021
StateWA
Description
My engine blew on the freeway. And we believe it to be a rod bearing issue. Regular oil changes and maintenance done since I owned it. It is currently at the dealership awaiting to hopefully be repaired through extended warranty. The service lot was filled with tucson's and the service repair man said it was the same issue in all of them. This is a major safety concern as engine failure anywhere on the road can lead to accidents and stalling vehicles. Upon the engine failure, there were no engine lights or any signs that this was going to happen. My car stopped accelerating so I began to pull over and before I could get fully over, all of the engine lights started flashing and the engine began smoking. I just don't want this to continue to happen as this is clearly an ongoing issue, there was a recall with the rod bearing in the 2017 2. 0 model, which is my model but being a 2018. I appreciate your time in reviewing this and hope it catches some attention.
CategoryEngine
DateNov 22, 2021
StateIL
Description
With 2018, hyundai tucson, I was accelerating on the highway coming off of an exit ramp. I was on my way to the dealership to investigate a knocking sound I just started hearing with the engine. Suddenly, the engine failed completely and I started to smell burning. I was able to roll into the shoulder and have my car towed to the dealership. An engine light came on a few miles before the engine failed, but I had no warnings at the start of the trip. Car was at 60,000 miles.
CategoryUnknown Or Other
DateNov 16, 2021
StateIL
Description
The contact owns a 2018 hyundai tucson. The contact stated while driving approximately 60 mph, the vehicle experienced the loss of motive power. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the check warning light was illuminated. The vehicle was towed to the residence and then towed to a local dealer where it was diagnosed with needing the engine to be replaced. The manufacturer was informed of the failure and told the contact that the vin was not included in a recall. The failure mileage was 61,040.
CategoryPower Train
DateNov 10, 2021
StateOH
Description
The vehicle almost stalls and doesn't want to take off 1st thing in the morning then suddenly it accelerates abruptly well above the amount of pedal pushed. It also has inconsistent shifts at anytime during a drive. Sometimes it won't shift until we leave off the gas. This has been twice in for diagnosis at rom marhofer in cuyahoga falls, ohio 44221. Both times they tell us--they could not get the vehicle to produce the symptoms. It does this everyday of the week for us--everyday. The service writer says this is common for the dual clutch transmission. This is a safety issue with not having power to move then suddenly--wham.
CategoryPower Train
DateOct 24, 2021
StateCA
Description
About 6 months of owning this vehicle, I started noticing while sitting in traffic that when letting off of the brake the car would start to jerk as you gave it a little throttle. I took the car to the hyundai in glendora where I purchased the vehicle from and they stated that there was nothing wrong with it. The issue continues to this day and I have voiced the complaint each time I bring the vehicle in for maintenance. One of the service techs said that they felt the hesitation with the transmission but said that it was not bad enough to fix per hyundai policy. This car is equipped with the dual clutch transmisson because of the turbo. I have been dealing with this problem now for about 2 1/2 years and I feel that it is a safety issue being that the jerkiness and the hesitation could cause a crash. I actually talked to someone at another dealership and he told me that there was a class action suit for this problem and to go that route. I just want hyundai to own up to the problem and fix the issue.
CategoryPower Train
DateOct 20, 2021
StateCO
Description
Hyundai has historically had an issue with the dual-clutch transmission and the vehicle is available for inspection upon request. The vehicle frequently shutters / shakes at a stop and when accelerating from a stop. Additionally, the vehicle occasionally loses power to the wheels when driving-up a moderately steep grade. Additionally, the vehicle has delayed acceleration when trying to increase speed from a constant speed. This has put my safety and the safety of others at risk by being unable to properly accelerate into a turn while driving at highway speed, by being unable to keep up with the speed of traffic while driving on the interstate in the mountains, by being unable to drive in adverse weather, and by not being able to account for the jolting of the vehicle in busy city traffic. I've taken it to two manufacturer dealerships who have ran a shutter test and could not generate an error message, but acknowledged the effects felt when driving the vehicle and the commonality of the problem. They said their hands are tied if the manufacturer's testing generates a pass result. There have not been any warning lamps or messages. To date, I have been unable to come to a resolution, but the vehicle is dangerous to drive.
CategoryEngine, Service Brakes, Hydraulic
DateOct 12, 2021
StateMI
Description
The contact owns a 2018 hyundai tucson. The contact stated that while driving at 35 mph, the check engine light illuminated on the instrument panel as the vehicle stalled. Due to the failure, the contact had the vehicle towed to a dealer where they informed her of nhtsa campaign number: 20v543000(service brakes, hydraulic); however, the parts for the recall were unavailable. The vehicle remained in the possession of the dealer for four months and recently informed her that her engine needed to be replaced; she was given an estimate for the repair. The manufacturer was also notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 49,000. (recall related incident) ts
CategoryEngine
DateOct 06, 2021
StatePA
Description
Bought car on 7/14/2021 with 43,200 miles - on september 18, 2021 the car stopped working on the highway. Towed to dealership and after 7 days in the lot was told it had a cracked engine block. Over 2 weeks later they still have no idea when the replacement block will be in and when the vehicle will be fixed. Can't offer a loaner even though warranty calls for them to supply one.
CategoryEngine
DateSep 28, 2021
StateWI
Description
The engine check engine light activated and within a few miles while accelerating from a stop sign the engine had very little power, just missed a colision by cross traffic. Upon inspection the engine had very little engine oil. There was no indication of low oil pressure, and the oil was changed at regular intervals as recommended by hyundai. This vehicle has excessive oil consumption and there is no indication when it is getting very low until the engine fails to respond.
CategoryPower Train
DateSep 27, 2021
StateMO
Description
My 2018 hyundai tuscon has been having major issues with the dual clutch transmission, which has put myself, my family, and others in very dangerous situations. Everyday when I start my tuscon and accelerate, it stutters/jerks like it's going to stall and will not accelerate/shift. It eventually starts going, but I have to pull out onto a street, which has been unsafe when cars are speeding up behind me. It does not go up hills well at all. I turned onto a road where there was a decent sized hill, but nothing major, and nothing an suv should have a problem with. My previous car could drive it just fine. You'd think an suv could as well. Nope. Very scary moment. My tuscon made it not even half way, and just stopped. I was pressing the gas, and it just revved it up with no motion. I braked and tried it again, and it still would not go. I had to roll backwards down the hill. This was the only way to my destination. I rolled down, and put it in sport mode to try that. It still would not go, and did the same thing. I tried again in regular mode, and it still would not go, only this time I had a car behind me. The car had to back down, and I rolled back a little bit, then hit the gas in drive and it eventually made it, but definitely very scary and unsafe, and it put others in danger as well. I was going to church one morning, and the speed limit on the main road is 60, which is what I was driving. I had to slow down to turn, and had to stop to oncoming traffic. I had to brake for maybe 10 seconds, and when I went to accelerate, it was like it wasn't shifting, and it just revved up, rolled slightly, and would not go. At this point there are more cars coming. I am in the road right in their path due to it rolling, and once again I am put in a very scary situation. I kept trying, and it finally went. This was also on flat level ground. I have had many moments (every day) where it does not shift properly, and it also stutters every single day when I start it. Please fix this
CategoryPower Train
DateSep 10, 2021
StateFL
Description
Vehicle has judder at slow speeds or hesitation in shifting gears. Has almost stalled while making a left turn at intersection into oncoming traffic or accelerating after stop sign . Dealer updated tcu ecm software, problem got worse. Appears to be a dual clutch transmission defect.
CategoryUnknown Or Other
DateAug 20, 2021
StateCO
Description
On 18 august 2021, I had a recall fixed on my hyundai tucson. The recall is now fixed, however hyundai has not removed the recall record against the vin. I have been trying ever since to speak to someone from hyundai usa to get the recall cleared, however they refuse to escalate the issue internally and give no answers regarding how it can be fixed. I'd like to lodge a complaint because I am selling the vehicle shortly and need the recall to be cleared asap so that I can register and sell it.
CategoryPower Train
DateAug 16, 2021
StateMI
Description
Car not shifting properly. Took to dealership and kept getting a response of the car have a dual clutch.
CategoryElectrical System
DateJul 31, 2021
StateCA
Description
Recall has be open for 5 months dealer has not fixed called national hyundai and told I have to chase down the correct part number to fix their recall
CategoryPower Train
DateJul 29, 2021
StateWV
Description
The contact owns a 2018 hyundai tucson. The contact stated while at a complete stop, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called the manufacturer and the dealer and was informed that the vin was not under recall. The vehicle was not repaired. The failure mileage was approximately 47,000.
CategoryService Brakes, Hydraulic
DateJul 08, 2021
StatePA
Description
The contact owns a 2018 hyundai tucson. The contact stated while driving 35-40 mph and making a turn, the brake pedal was depressed however, the vehicle failed to respond. The passenger engaged the parking brakes to stop the vehicle. The engine, battery, and oil warning lights were illuminated. Additionally, while driving the engine ceased. The contact received notification of nhtsa campaign number: 20v543000 (engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.
CategoryEngine
DateJul 06, 2021
StateFL
Description
On the way to taking my son to the hospital, the car stopped working, delaying the medical care I needed for my son after being attacked by a pitbull. It was then towed to the dealership who regularly services the car. They stated it was the motor. Stated I need a new one. Stated it failed due to missing the oil change by two weeks. There were no warning signs/signals or anything coming from the car that would have caused me to bring the car in sooner.
CategoryEngine
DateJul 05, 2021
StateOH
Description
44,000 miles on car. While driving on highway noticed an 18 wheeler three feet behind me, tried to accelerate and nothing happened. Right before the car started making a noise, luckily no one was in the right lane so I coasted to the median. I was just informed the car needs an engine. Two days before I heard a fluttering sound and the car seemed to have trouble accelerating.
CategoryPower Train
DateJul 03, 2021
StatePA
Description
My vehicle bucks when first pulling out. Like a manual transmission.
CategoryService Brakes, Hydraulic
DateJun 02, 2021
StateFL
Description
The contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateMay 22, 2021
StateIL
Description
Lag and than quick acceleration upon take off. Rpm revs to2000, but power serge comes a few seconds later. Just bought this car, have not returned it for testing yet, but now understand hyundai knows about this problem, but has no solution. Could be a hugh safety hazzard.
CategoryUnknown Or Other
DateMay 20, 2021
StateTX
Description
My car will excelerate with no warning
CategoryService Brakes, Air:antilock:abs Warning Light
DateMay 18, 2021
StateTX
Description
2018 hyundai tucson. Consumer writes in regard to nhtsa safety recall 20v-543. The consumer stated the vehicle was purchased with an unrepaired opened recall. The dealer was unable to schedule a repair in the near future.
CategoryService Brakes
DateMay 12, 2021
StateFL
Description
The parts to fix this recall are backordered. They have been for the past 6 months and owners don't know when the parts will be available. In the meantime, we risk having our cars start a fire which can lead to severe damage and/or death. Sep 04,2020 manufacturer recall number195 nhtsa recall number20v543000 recall status: recall incomplete summary hyundai motor america (hyundai) is recalling certain 2016-2021 tucson vehicles. The anti-lock brake hydraulic electronic control unit (hecu) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire. Safety risk the subject vehicles are equipped with anti-lock brake system ("abs") modules that could malfunction internally and cause an electrical short over time, an electrical short could result in significant overcurrent in the abs module, increasing the risk of an engine compartment fire.
CategoryEngine
DateMay 11, 2021
StateTX
Description
Was driving on highway and engine started making a knocking noise for what seemed like 10 seconds then a loud boom and blew dark smoke out the back and engine stopped. I shifted into neutral and coasted off the freeway. Rear windshield and tailgate were covered in oil, at least it was clean, I had changed it a few days prior. Towed to shop and once on the lift the rod sticking out through the block was a shock to say the least. 14 months ago I replaced the engine after severe oil leaks led to the block warping. That was 00 that hyundai declined to cover. Put a used theta engine in and everything was good until this. Obviously hyundai isn't going to cover this either. Have had the car for two years and still owe over k on loan. I'm about to pay for another theta engine that is coming from the same model year as the previous two. I feel insane doing this, like I'm asking for it to happen again but no other options.
CategoryEngine, Service Brakes, Unknown Or Other
DateMay 07, 2021
StateCO
Description
I have been reaching out to auto nation where I purchased my 2018 hyundai tucson while driving on the highway there was a swishing noise and sputtering the car just stopped I was however able to get on the off ramp the car was towed which cost me 528. 00 to get out had he re-towed to an auto body shop and the engine rod blew out and up making a good size hole in the oil pan now I have to pay 120. 00 diagnostics charges but they do not think hyundai will pay for repairs so I'm paying for a car that is completely incapacitated. I was reading on your reports concerning hyundai and kia the law suit for their slow response but to this day I have not received any information regarding this problem your knowledge and report on the engine problem and rod is exactly what has happened to my hyundai except it hasn't caught on fire as of yet my understanding is park it away from everything as just being parked it can still catch on fire. I need help on this matter... Thank you I have been trying to get this resolved since march 2021
CategoryService Brakes, Hydraulic
DateMay 04, 2021
StateTN
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to friendship hyundai of johnson city (3408 n roan st, johnson city, tn 37601) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateMay 03, 2021
StateWA
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called bud clary ford (700 7th ave, longview, wa 98632, (360) 423-4321) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateApr 30, 2021
StateOR
Description
Driving on the highway in rush hour traffic at 65 mph the vehicle started knocking loudly then a loud boom and all this black smoke came from the back end. The vehicle engine seized and I was almost killed by a semi truck trying to get off the highway as the engine completely died. The vehicle was towed to the service department where I purchased it and they advised that the engine rod blew a huge hole in my engine and it was no good. The vehicle had only 61k miles practically brand new. Opened a case with hyundai and they basically told me I had no warranty. This is a defect in the engine. Also there are two other same make model and year that were also up at the service station for the exact same issue and with low miles and hyundai refused to make the matter right by replacing the motors. This is not right and ripping off the american consumer. 7300$ for a replacement motor and the vehicle is practically new with the low miles I have.
CategoryEngine
DateApr 30, 2021
StateKY
Description
I have a 2018 hyundai tucson with less then 75000 miles that I have just had for a year that suddenly started knocking after having it check at the dealership they informed me there was bearing material in my oil and that I would need to replace the engine. The extended warranty refused to cover as I was unable to provide all maintenance records for the last year. The dealership is unable to locate a new or refurbished engine and cannot provide a predicted date one would be available. I reached out to autozone to see if I can purchase an engine from them and they stated it says na when they entered my vin so they would not be able to provide an engine at all. So I am paying for a vehicle that I can't drive because it needs an engine but I also can't buy an engine?!
CategoryElectrical System, Power Train, Service Brakes
DateApr 24, 2021
StateCA
Description
Warning light on dashboard board goes on and off constantly indicating rear brake light needs attention. When warning light is on, brake light does not work. When warning light turns off, brake light works. This happens when car is on and constantly at random times even when I'm stationary. Also, when I'm stopped, car tugs like it wants to accelerate.
CategoryService Brakes, Hydraulic
DateApr 16, 2021
StateVA
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to loyalty used car super center (2833 s crater rd, petersburg, va 23805) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateApr 16, 2021
StateTX
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Greg may hyundai (1501 tx-340 loop, waco, tx 76712) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were on back order. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateApr 06, 2021
StateFL
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called jenkins hyundai of leesburg (9145 us-441, leesburg, fl 34788, (352) 815-2516) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateApr 05, 2021
StateFL
Description
Tl *the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called hyundai of wesley chapel (27000 wesley chapel blvd, wesley chapel, fl 33544, (813) 437-4745) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes
DateApr 01, 2021
StateNY
Description
Recall on my 2018 tuscon brakes, brakes were acting odd and my daughter utimately ended up rolling and totalling it in oct 2020. In march 2021, we received a recall notice for brakes. She had mentioned the brakes acting funny, but only having 18k miles. We assumed it was still newness. She received a head injury and sest belt sores on her hips.
CategoryService Brakes, Hydraulic
DateMar 30, 2021
StateLA
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. All star hyundai (10313 airline hwy, baton rouge, la 70816, (225) 274-0071) was contacted. The contact was informed that there was a 60 day back-up for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateMar 28, 2021
StateGA
Description
I changed engine oil a month ago and still have 500mile left until re-change, but after when I went shopping the engine sound was bad so I checked the engine oil status and there were no engine oil at all. This was not first time, doing this. I heard hyundai engine eat some oil, but it is kind of dangerous if I didnt check the status.
CategoryPower Train
DateMar 25, 2021
StateVA
Description
Transmission fails to shift properly. Had this issue since around 15k miles purchased vehicle brand new and complained multiple times dealer wouldn't do anything until around 55k miles replaced dual clutch and problem had come back after 5k miles and dealer says nothings wrong... I feel unsafe in a brand new car with regular maintenance... Help
CategoryService Brakes
DateMar 25, 2021
StateFL
Description
Recall for anti-lock brakes hydraulic electronic control unit (hecu) has been known since at least 01/12/21 but notice not received until 03/12/21. Dealer does not have parts in stock, with no estimated delivery time, so vehicle continues to be at risk for engine compartment fire. This documents hyundai's failure to address serious safety situation.
CategoryService Brakes, Hydraulic
DateMar 23, 2021
StateFL
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic). The contact stated that coconut creek hyundai located at 4960 n state rd 7, coconut creek, fl 33073, (888) 441-7737) had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
CategoryUnknown Or Other
DateMar 20, 2021
StateSC
Description
I was driving down the highway when I heard a very loud pop... I pulled over to inspect the car... The panoramic sun roof had shattered for no apparent reason.. No cars were in front of me or behind me... I saw no debris on the car or in the road... The road was paved.. I was really at a lost as to what could have happened to it.. Until I started researching online and found out that it happens to these sunroof occasionally.. I am working with hyundai now trying to get them to repair it... It really should be a recall...
CategoryEngine, Power Train
DateMar 19, 2021
StateCA
Description
Car was slowly entering garage and came to a full stop with brake pedal depressed in gear. Car without warning, engine revved up to full power and crashed in garage. I am alleging condition known as sudden unintended acceleration. I have had the damage repaired and the cost of repair was over ,000. 00. Pictures available upon request. Hyundai performed an inspection on vehicle upon my demand to do so. When report came in, I was refused a copy of exact report by inspector and only given a summary by company agent. When I asked for the exact inspector report to be read to me over the phone, that request was denied as well.
CategoryElectrical System, Engine
DateMar 18, 2021
StateOH
Description
Tl* the contact owns a 2018 hyundai tucson. The contact stated that several warning lights were illuminated on the instrument panel, including the check engine, oil and tire pressure warning lights. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
CategoryForward Collision Avoidance: Automatic Emergency Braking
DateMar 18, 2021
StateFL
Description
I received a safety recall that the abs modules may corrode and possibly cause fire. I took car to dealer immediately and was told parts are on order and they gave me an appointment for april 26.. 7 weeks away.. I was told to park my car outside of its secured garage until part comes in. I think this is unexceptable & now I may have to spend money to rent a car to drive to louisiana for an upcoming planned trip??? Why would hyundai issue this danger and then not have parts to fix ?
CategoryService Brakes, Hydraulic
DateMar 17, 2021
StateCO
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called mcdonald hyundai (6500 s broadway, littleton, co 80121) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryService Brakes
DateMar 16, 2021
StateFL
Description
With a recall involving abs modules that can cause engine fire is a serious recall. No shops in the area had availability to resolve this issue in less than a week. This is too long of a time for these types of issues. I am not blaming the shops, there is only so much they can do. But, more assistance should have been offered to them to meet the needs of this issue. I called the morning after I got the notice.
CategoryService Brakes, Hydraulic
DateMar 16, 2021
StateIA
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer billion hyundai located at 2323 mormon trek blvd, iowa city, ia 52246 was contacted where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryVisibility/wiper
DateMar 14, 2021
StateGA
Description
The windshield of my 2018 tuscon cracked without anything hitting it. The car was parked on my driveway
CategoryService Brakes, Hydraulic
DateMar 10, 2021
StateNJ
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called lester glenn hyundai toms river (386 nj-37, toms river, nj 08753) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryEngine
DateFeb 16, 2021
StateGA
Description
The vehicle when temp is set to high heat then switched to 75 degrees there is a strong coolant smell that comes from the hvac system. It makes me nauseous while driving. Took to dealership where they said they can duplicate the issue. Called hyundai customer care and they called once and I missed it and emailed them and called and no one has contacted me back. Coolant is hazardous to breath in and they don't take it as a serious matter
CategoryUnknown Or Other
DateFeb 15, 2021
StateOH
Description
Hyundai issued a recall with a replacement part needed to prevent an engine fire. When the dealership and corporate were contacted, was told they only have a remedy for the 2019-2021 and no remedy yet for the 2018 model, which is mine. Said they can't guarantee the car isn't dangerous and dealership told me to contact consumer affairs to open a case and see what they will do about replacing the car.
CategoryElectrical System, Engine, Power Train
DateFeb 11, 2021
StateNC
Description
I was driving on a interstate got off on a exit and my car started doing a loud ticking noise and would not accelerate over 40 mph. I drove the car to get the car tested to see the problem . The code read knock sensor. Got the knock sensor replaced by a local mechanic and the car drove the say way before I took it to his shop. The car only has 67,00 miles
CategoryEngine
DateFeb 08, 2021
StateVA
Description
At 72000 miles engine started knocking and loss power. Took to dealer was told the # 3 cylinder had an problem and the engine was blown. Was given an estimate of 13,700 for a new engine. That the cost of the car.
CategoryEngine
DateFeb 03, 2021
StateFL
Description
When accelerating from a stop at very slow speed the engine sputters causing the car to shake and nearly die. Like when someone is first learning to drive a stick shift. It mainly happens when driving in parking lots looking for a space. However it has happened intermittently when accelerating from a stop light. My wife doesn't feel safe driving this vehicle. Many have complained about this issue. The problem has existed since we took possession july 2018 and has worsened. The manufacturer will deny this problem exists. It needs to be addressed. No problem with highway driving .
CategoryService Brakes
DateFeb 02, 2021
StatePA
Description
My car was purchased from enterprise leasing in may 2019. I was not told about the recall #195 which is a safety issue and can result with the car on fire. According to your website a plan to solve the problem was submitted to you on may 16, 2018 before the car was sold to me. I was never informed about the recall by hyundai. I found out about the recall from a friend. Upon notifying hyundai they have yet to provide a solution to a serious problem. My wife is now concerned for her safety and has serious stress issues if she has to drive this car. We have had three people at the hyundai corporate office tell us there is a solution but the service department at ebersole hyundai says there is no fix for the problem. Actually making the car a safety hazard tp drove/ we are told that because we bought the car from enterprise leasing and not directly from hyundai there is nothing they can do for us. I feel that there has been serious fraud that took place when selling us this car since it was already declared to be unsafe with a potential fire hazard.
CategoryEngine
DateJan 27, 2021
StateKS
Description
I have a 2018 hyundai tucson. We heard knocking noise in the engine while driving at night and then the car failed to accelerate. We were able to get to the side of the road without crashing. We had it towed to a shop. The shop says that the engine had knocking noise were rod bearings and there was coolant/antifreeze in the engine block.
CategoryService Brakes
DateJan 27, 2021
StateNV
Description
Got a phone call yesterday (1-26-2021) from hyundai dealer telling me there is a recall on my vehicle with the anti-lock brake hydraulic electronic unit (hecu). Was told that my vehicle needs to be parked outside of the garage, due to a possible compartment fire. I haven't received a notice from hyundai. Customer rep at dealership was very in-professional and rude. Now I'm afraid to drive my car!!.. Dealer was trying to real me in to try to sell me a new car, which I'm in no position to do such at this time. Is this recall something that can be addressed? Please reply....*js
CategoryEngine
DateJan 25, 2021
StateTN
Description
I was driving my vehicle and heard a loud knocking in the engine compartment. I pulled over and turned the car off. I was afraid to keep driving it since I didnt know what the issue was. My car was towed back home. I had a technician check my car and I was told the motor had blown up. My car only has around 67,000 miles on it. I have been informed by the tow company that this has happened to many people with the same type of vehicle that I have. I have not seen any recalls but did find that a previous model was burning oil and damaged the motor.
CategoryService Brakes
DateJan 20, 2021
StateIL
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Family hyundai dealer, service & parts (8101 w 159th st, tinley park, il 60477) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryFuel/propulsion System
DateJan 18, 2021
StateAZ
Description
After starting my car there is a strong smell of gasoline, at different times, but not consistently. The smell of gas is very strong in the cabin area even while driving. Sometimes, once the vehicle has been started there is a strong smell of fuel coming from the exhaust pipe area. I have reported this to the dealership, was told nothing was found, per camelback hyundai dealership in phoenix arizona (12/29/20).
CategoryService Brakes, Hydraulic
DateJan 14, 2021
StateTX
Description
Tl* the contact owns a 2018 hyundai tucson. The contact was made aware of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called stevens creek hyundai (4425 stevens creek blvd, santa clara, ca 95051; (408) 249-1200) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
CategoryService Brakes, Hydraulic
DateJan 12, 2021
StateCA
Description
Tl* the contact owns a 2018 hyundai tucson. The contact received notification of nhtsa campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact spoke to temecula hyundai (27430 ynez rd, temecula, ca 92591, (951) 699-6807) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
CategoryAir Bags
DateJan 11, 2021
StateWI
Description
Tl* the contact owns a 2018 hyundai tucson. The contact stated that while his mother was driving at 30 mph, she was struck from the front passenger side by another vehicle that was traveling 40 mph. The contact stated that all the air bags deploy except the driver side curtain air bag. The driver sustained broken sternum, broken ribs broken legs and head trauma. The other driver sustained broken bones both drivers required medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.*dt*jb
CategoryElectrical System
DateJan 09, 2021
StateOK
Description
I was made aware of the recall on certain hyundai tucson's 4 months after the recall was originally published in september 2020. I was also not made aware from hyundai, but from carfax via email. When I researched the next steps and made an appointment to have the issue remedied. I received a text the evening before my appointment that there is not a remedy for this recall yet.
CategoryElectrical System, Engine, Unknown Or Other
DateNov 20, 2020
StateNC
Description
Ongoing issues with the engine transimission. After 3 dealership visits, problem was duplicated at bob mayberry hyundai-monroe, nc. We were told this was a known problem and "fix/part" was coming in march/april 2020. I was never contacted. Continued to drive the car until finally got fed up with the same issue. I went to other dealership (keffer hyundai-charlotte, nc.). Was told they had to replicate but tech could not. (repair invoice states they drove the car 1 mile!) (the dealership was told this was an intermitent problem). The problem is when driving very slow in stop & go traffic, the car jumps similar to someone learning to drive a stick shift and have problems with the clutch. I was at a stop sign one day... At a complete stop. I proceeded to move forward and the car stopped about 3 feet after moving. Had I pulled out if there was alot of traffic, I would not have had time to move in the road. I do not have all invoices from first dealership (bob mayberry hyundai-monroe,nc), but they will have everything in their system. I can request this documentation if needed.
CategoryEngine
DateNov 20, 2020
StateMD
Description
Tl* the contact owns a 2018 hyundia tuscon. The contact stated that while driving approximately 40 mph, a loud knocking noise was present coming from the engine compartment and the vehicle suddenly lost power and stalled. Moments later smoke and flames were present coming from the engine. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. A police and fire report was taken at the scene. The cause of the failure was not determined. The local dealer len stoler located at 11275 reisterstown rd, owings mills, md and the manufacturer were notified of the failure. The failure mileage was 34,400.
CategoryStructure:body
DateNov 07, 2020
StateVA
Description
I was driving at 730 am with not very many people on the road. And my car was loud like a window was rolled down. And I saw something fly off the roof of my car like a sheet of ice, but it was in the 50's outside. I tried rolling the windows up, but they were all rolled up. And I kept hearing rumblings over my head. I waited til I was back on a surface street at a stop light and opened the sunroof and saw that my sunroof was broken and the rumblings were the pieces of glass that had shattered. I just had my vehicle's safety inspection done on 11/05/2020 by triple a.
CategoryEngine, Power Train
DateOct 19, 2020
StateCO
Description
Car constantly hesitates when starting to accelerate. When you begin to accelerate from a stop, the car hesitates for several seconds before beginning to move. This is very dangerous when making turns at stop lights or in intersections. Going at highway speed the car runs fine and accelerates without issue. The problem is when at slow speeds or at a stop and you need to accelerate. Also, when going slow or slowing down to a stop, the car sees like it is going to stall and the engine/transmission begins to jerk as if it is about to stall. When driving through a parking lot at slow speeds with some quick on/off breaking, the car hesitates and feels like it is going to stall.
CategoryAir Bags, Seat Belts
DateSep 28, 2020
StateNC
Description
Tl* the contact owns a 2018 hyundai tucson. The contact stated while idle another vehicle driving approximately 55 mph crashed into their vehicle from the rear causing them to rear end the vehicle in front of them. The contact stated the seat belt failed to retract. The air bags did not deploy. The contact hit his face on the steering wheel. The passenger received shoulder injuries. Others involved did not received injuries. The contact and the passenger received medical attention. The vehicle was towed and has not been officially deemed totaled as of yet. A police report was filed. The contact had not contacted the dealership. The manufacturer was not made aware of the failure. The approximate failure mileage 24,000.
CategoryEngine, Power Train
DateSep 22, 2020
StateCA
Description
The transmission severely lags in the initial transition into first gear, as well as from first to second. When initially engaging into first gear from reverse, the car rumbles and chops into first gear. Although this is a dual clutch car, it severely lags into acceleration, causing a major safety hazard, especially on the freeway. We have taken the car to the dealer for repairs but they hide behind the excuse that this is a dual clutch transmission. The issue first occurred at around 500 miles. It has only gotten worse since.
CategoryEngine, Fuel/propulsion System
DateSep 15, 2020
StateNJ
Description
So I purchased my car march of 2019. It first started off really good but than a few months later the car has been having a issue with keeping oil I had it checked numerous times and no one seems to find the issue. I could literally get oil changed and within three four weeks my engine is empty and sound really rough. The car stalls and my rpm goes up out of the blue as if I hit the gas. I'm even having a issue with take off for it to be a brand new car my car take forever to pick up speed and some times it act as if it don't want to move.
CategoryEngine
DateSep 13, 2020
StateFL
Description
The engine feel as if it's going to turn off when coming to a brake or braking softly after the car's been running for about 5 minutes. I've taken it to different dealers and noone finds whats wrong with it. No check engine signs show or repair codes show when checked. I don't know what it could.
CategoryPower Train
DateSep 08, 2020
StateNE
Description
When the vehicle is at a complete stop it will have issues going when I push on the gas. It takes a few seconds to go and it will jerk forward and then go. It doesn't happen every time but it is often enough that it's worry some and could be unsafe.
CategoryPower Train
DateSep 08, 2020
StateWA
Description
Has developed inttermintant shift stutter while driving (city and hightway) and dealyed power from a stop (no go syndrome). The problem isgetting worse and the hyundai hasn't been able to fix it.
CategoryEngine, Unknown Or Other
DateAug 27, 2020
StateGA
Description
On six different occassions my vehicle has stalled out while reaching speeds of up to 50mph. I have taken it back to the dealership on 3 separate occasions to be told there is nothing mechanically wrong with the vehicle. On 8/25/3020 it stalled again and caused me to be rear ended. I am terrified to operate this vehicle on public road ways now.
CategoryEngine, Fuel/propulsion System, Power Train
DateAug 26, 2020
StateMO
Description
Vehicle caught fire while driving on the highway.
CategoryPower Train
DateAug 12, 2020
StateCA
Description
Bought the vehicle new. The problem originally began as intermittent now occurring almost constantly. If vehicle is in a stopped position upon pressing the accelerator the vehicle does not move forward for up to one to 2 seconds. The rpm shows that the engine is revving but no motion. Then suddenly the vehicle will lurch forward. The amount of pressure applied to the accelerator does not make a difference in the vehicle response time. I am very concerned about the safety of this vehicle as the vehicle will not accelerate when necessary. I have brought in the vehicle for repairs of this problem twice and was told that hyundai knows of the problem but because the issue is not extreme enough nothing can be done. I do not believe that the vehicle can be operated safely given the current defect.
CategoryPower Train
DateAug 05, 2020
StateFL
Description
Mostly in the morning after the vehicle has sat all night and occasionally throughout the day after stopping at red lights or when leaving a parking lot. The vehicle will 'stall, shutter' or however else you want to describe a rapid jerking motion while trying to accelerate from a stop. It causes a delay in the ability to effectively and safely merge the vehicle into traffic at times.
CategoryEngine, Power Train, Service Brakes
DateAug 02, 2020
StateTX
Description
I purchased my 2018 hyundai tucson limited 1. 6l forward drive new in november 2018. I started experiencing problems a few weeks after my purchase. The vehicle is slow to accelerate at times and other times the vehicle lurches/accelerates forward at a high rate of speed with my foot on the brake pedal. For instance, I was at a drive thru with my foot on the brake pedal and my tucson began to accelerate forward. I was so afraid that I was going to hit the car in front of me that I turned the vehicle off. On numerous occasions it has lurched/accelerated forward with my foot on the brake pedal. Other times when I begin to accelerate after stopping at a stop light the vehicle just hesitates to move at all. It is very slow to accelerate for a turbo vehicle. Concerning my brakes, my brakes are making a high pitch squealing sound. I have taken my tucson in for service for the brake issue, and I have been told that there is nothing wrong and that is the noise that tucson brakes make. Brakes do not make a high pitch squealing noise for no reason at all. Also, I took my tucson to be serviced for the engine/transmission problem and I was told that there was nothing that they could do about the problem. This suv is a deathtrap. The 2018 tucson 1. 6l needs to be recalled and the engine replaced with a 2. 4l engine and the brake system needs to be redesigned.
CategoryExterior Lighting
DateJul 23, 2020
StateTN
Description
Drivers side low beam doesn't work after changing bulb. Fuse good
CategoryPower Train
DateJul 11, 2020
StateCA
Description
, from a stop, when you move forward, you press on the accelerator the car hesitates to move forward then all of the sudden if reves high and then speed faster than it should, I have called the dealership two times, the vehicle has 11,000 miles on it and has never been in an accident. Something with the dual-clutch system is having issues and will lead to death. The vehicle does it intermittently, so you can not predict it when it will have an issue, at min, it does this frequently.
CategoryPower Train
DateJun 27, 2020
StateCA
Description
The dual clutch, 7 speed automatic transmission in my 2018 hyundai tucson does not always move the car. When pulling out of a driveway, intersection, or crossing oncoming traffic lanes the car will stop moving while partially in the street/intersection. It will not move, the engine rpm's rev up and then all of a sudden the car lunges forward. I am afraid that a car approaching me may not stop in time and run into me, even though I had plenty of time to make the turn. I took the car to the dealer on 9/24/2019 and they said they were 'unable to duplicate the issue'. I returned the car to the dealer for the same issue on 5/5/20. The car was returned to me after 6 weeks and the dealer stated they replaced the transmission and dual clutch assembly with a new unit and I was informed that this may not resolve the original issue. On 6/24/20 the car was returned to the dealer for the same issue and the dealer was unable to duplicate the problem. At no point did hyundai tell me they've had ongoing issues with their dual clutch transmission. It was my own research and contacting another dealer that I was told hyundai is aware of the problem and has no current solution to resolve the matter. *tr
CategoryExterior Lighting:headlights
DateJun 02, 2020
StateNY
Description
Tl* the contact owns a 2018 hyundai tucson. The contact stated that while driving 65 mph, the contact switched to the high beams and was temporarily blinded by the reflection off the highway sign. The vehicle was taken to suresky hyundai located at 2 hatfield ln, goshen, ny 10924, (845) 648-3285, where the headlamps were adjusted. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 16,000.
CategoryEngine, Power Train
DateMay 26, 2020
StateNY
Description
The car will not go into reverse. *tr
CategoryEngine, Fuel/propulsion System
DateMay 21, 2020
StateOK
Description
As stated in many forums by many owners,in my case the 2. 0 with automatic. I have a 2014 kia soul and the 2018 tuscon. Both vehicles act the same,hesitate when they want to. Both have done this since brand new and neither dealership has made an effort to fix the problem. There has been several very close calls hesitating like this in heavy city traffic. Also be on the lookout for a lawsuit settlement on 2018 tucson. *tr
CategoryAir Bags, Electrical System, Engine
DateMay 15, 2020
StateCT
Description
Hello everyone, 2018 hyundai tuscon problem: engine/air bag cause: unknown * after a collision with 2 large deer on a main highway early morning, immediately brought it to a shop. The body work was finished and I had the car back, unfortunately after that my engine was very very sluggish. Irregular shifting, slight ticking in engine block, no later I had issues with battery light coming on ( the car shut off) while I'm motion on main road. Needless to say the dealership says that it's a total loss, this 2 year old vehicle with less than 50,000 miles had a blown engine due to unknown causes. I need some explaining from someone why this happened to multiple owners. *tr
CategoryEngine
DateApr 09, 2020
StateDC
Description
I have a 2018 hyundai tucson and it cut off on me while returning home from out of town on 4/5/2020 on 495 capital beltway. White smoke started coming out the tailpipe so I pulled over and cut the truck off, I tried to restart and it wouldn't turn over, all of the dash lights lit up, I had to call aaa to tow me home, the tow driver noticed oil under the truck and even after he towed me and put my truck on the street there was oil on his flatbed. This truck has a default with the oil plug or something, I keep up on my oil changes every 3 months, there was no warning on the dash about low oil or anything before it started smoking. Something is wrong with how this truck burns oil and it needs to be investigated. Now I have a truck sitting that I can;t drive and still have to pay a car note on. *tr
CategoryPower Train
DateFeb 20, 2020
StateKY
Description
I have the 2018 tuscon limited 1. 6t dct with no more than 12,000 miles. When accelerating from a stop or accelerating after braking and pressing the gas pedal normally, the car stops accelerating and the car slows down. This also happens after coming to a stop and turning onto a different street. When it happened to my wife she pulled over into the center turning lane, because the car would not accelerate and there were cars turning behind her. I have taken it in to have it serviced and they either applied an update or reset the transmissions computer; however, a few hundred miles later and it's doing it again. My wife is concerned that this will happen one day and will cause an accident; she said she does not feel safe driving this car anymore. My first vehicle was a manual and I know how a manual drives and how they accelerate after shifting. I understand that a dct may have similar behaviors. However, this would be similar to someone holding in the clutch on a manual and not being able to shift gears, grinding them, causing the vehicle to not accelerate and any vehicle behind them to stop or slow down suddenly. We love the car, but the transmission makes us feel unsafe and hopefully we do not get into an accident due to this dct issue. I have also contacted hyundai directly about this and I am supposed to be receiving a call from hyundai consumer affairs in 3-5 business days.
CategoryPower Train
DateJan 03, 2020
StateIL
Description
When I went to accelerate out of a business drive way, the car hesitated at least 1-3 seconds before engagng the transimission to acclerate the vehicle out of the driveway into traffic. As I was turning out of the driveway, I was almost struck by an oncoming vehicle. I was in 2 other separate incidents either accclerating to get into a lane or accelerating from a stopped position almost causing accidents because of this problem. I was so scared, I traded the 2017 tuscon in for a 2018 tuscon hoping the problem would be solved. It did not. It happens in the 2018 tuscon less often, but more intermittently making it even more dangerous as you do not know when or if its going to happen and be able to react appropriately.
CategoryExterior Lighting
DateDec 30, 2019
StateOH
Description
Tl* the contact owns a 2018 hyundai tucson. While driving 45 mph, the headlights failed to function. The contact had to activate the high beam headlights to see the road. There were no warning indicators illuminated. The vehicle was taken to nassief hyundai (located at 1059 state rte 46 north, jefferson, oh 44047, (440) 576-1010), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 18,000.
CategoryEngine, Power Train, Vehicle Speed Control
DateDec 17, 2019
StateAZ
Description
Same dual clutch problem as on 2016 hyundai tucson. Hesitates for several seconds prior to engaging which causes significant danger in oncoming traffic. I had this same problem with the 2016 and hyundai continued to deny any known problems. Now there is a class action lawsuit regarding this issue. I traded my 2016 in for the 2018 to get away from the problem because I was so scared. Now I have the same problem with the new car. This problem is ongoing. Also I was coasting with foot not on the pedal and not in cruise control and the rpm's shot up to 4200 then down to normal, then back up to 2200 and then back to normal. Very scary. Had clutch engaged car would have shot forward into car in front of me. Dealer has acknowledged trouble with both problems and informed me that hyundai has switched clutch manufacturers.
CategoryEngine
DateDec 17, 2019
StateKS
Description
I get oil changes quite frequently due to the mileage I put in a vehicle. I have 7 oil changes/tire rotations between november 2018 and november 2019. On november 13th 2019 my check engine like came on and at the same time my engine started making a knocking sound. Prior to this I had no indicators that anything was wrong. I immediately took it to the dealership and was informed that I need a new engine and that it's not covered under the warranty since I am the second owner. And that it's going to cost about ,000 for a new engine which includes labor. Did I miss something here. My car is my livelihood and I have gotten every required maintenance. They said my car is burning through oil at a high rate of speed. There were zero signs of an oil leak and everything looked find other than the vehicle had no oil. Why didn't my vehicle alert me of this. Why wasn't there any indication until it was too late. Where the hell did all the oil go?? Now I'm stuck with a high car payment for a vehicle I can not even drive plus because I need my car for my work I had to be let go from my job. Can't work without a vehicle can pay for ,000 in repairs without a job and can't pay my car payment without working. I don't know what to do. This is just ridiculous especially since I have done everything hyundai suggests as far as maintence (frequent oil changes and systems checks on a regular basis. Hyundai says 'sorry there's nothing we can do for you, you have to pay to replace the engine.'.
CategoryEngine
DateDec 17, 2019
StateMD
Description
Motor knocking with only 65,000 miles. Not getting power
CategoryEngine, Fuel/propulsion System, Power Train
DateDec 17, 2019
StateKS
Description
This is my 2nd issue with this vehicle. Ever since I bought the vehicle I have always noticed that when I come to a complete stop (at a red light or stop sign) and I go to press on the gas the car doesn't go. It's like it hesitated before it starts to pick up speed. I always chalked it up to the fact that it was a 4 cylinder but after speaking to my mechanic I find out that this is not normal and can be the sign of a serious problem. There is currently no fix for this.
CategoryEngine
DateDec 04, 2019
StateTX
Description
The vehicle would not operate in drive or reverse from a parked position.
CategoryPower Train, Vehicle Speed Control
DateNov 18, 2019
StateNC
Description
When shifting gears, ie p to r or r to d or p to d, the car jerks / catches. Some have called it "turbo lag". It's definitely most noticeable at a dead stop. I have experienced this "lag" while backing up out of a parking spot and then trasferring to drive, as well as being at a dead stop at a stop sign / red light, and then accelerating. Both experiences have been in the city, highway, turning, and local roads. I don't know what has caused or what is causing this issue. Perhaps it's the torque converter? I bought this car new in nov 2018 and have had this issue since jan 2019. I have had other people drive my car and they have also experienced this issue. Other hyundai tuscon drivers have also experienced this issue, and have discussed it at this website: https://www. Carcomplaints. Com/hyundai/tucson/2018/transmission/will_not_accelerate. Shtml
CategoryPower Train, Unknown Or Other
DateNov 01, 2019
StateIN
Description
The 2018 hyundai tucson sel has an intermittent issue when accelerating from a stopped position. The engine will rev up, but idle forward for about 3-5 seconds, until the vehicle goes. This does not happen consistently. The dealership has reset the programming on the transmission 2x. There are other individuals online that are experiencing similar intermittent issues with their 2018 hyundai tucson. In june 2019, I was almost struck by a vehicle while I was completing a left hand turn on green when an oncoming vehicle decided to run the light. This has happened numerous times. On 10/7/19 - I brought it back to the dealership again to ride with a technician. During the 30 minutes ride, I felt like I had replicated the issue slightly but the mechanic only asked me what kind of car I previously drove. When I checked out of the dealership, I asked for paperwork to document my encounter, even if the mechanic claimed it was unfounded - but was not provided with any and told that there was nothing to document.
CategoryPower Train
DateOct 31, 2019
StatePA
Description
Tl* the contact owns a 2018 hyundai tucson. While stopped at a traffic light and attempting to avert being struck in the rear by another vehicle, the contact depressed the accelerator pedal, but the vehicle hesitated to respond. After several seconds, the vehicle responded. The vehicle was taken to mike kelly hyundai (254 pittsburgh rd, suite b, butler, pa 16002, (724) 287-2701) on several occasions where it was diagnosed that the dct transmission operated as intended. The vehicle was not repaired. The manufacturer was contacted on several occasions and informed of the failures. The manufacturer provided case numbers 12236015, 15808024, and 16248911. The approximate failure mileage was 5,000.
CategoryEngine
DateOct 15, 2019
StateOH
Description
The car started making a loud noise my oil lamp light started flashing, after I stopped at a red light I accelerated then my alternator light came on the car died. Within seconds my car started smoking a white color lightly and then within minutes the smoke turned black and heavy then car caught on fire.
CategoryPower Train
DateSep 27, 2019
StatePA
Description
Bought new. Vehicle has acceleration issues. Rpms skyrocket. If on downward slope, car will roll into intersection upon depressing pedal. On upward hill, car will hesitate, then suddenly jerk and take off. I have a rolled into an intersection trying to cross a 2-lane roadway and the car stopped. I have mentioned to dealership and they just say it's the way the dual clutch works. The dealership has done a factory reset. I will be good for about a day. Still no acceleration when needing to merge with traffic. This is a dangerous situation and feel hyundai needs to come up with a solution to fix these vehicles before someone loses a family member. I don't want it to be one of mine! Or do a recall.
CategoryPower Train
DateSep 05, 2019
StateFL
Description
Starting at about 12000 miles, my car will at times fail to accelerate from. A stop. It happened again today and I had to jam the pedal down and my car revved to 7000rpm before it would actually accelerate. It kept doing this the whole rest of the time I was out and it was very dangerous since I was driving on a highway and couldn't get my car to accelerate. I took it to the dealership and they claimed there was no problem. This is very dangerous!
CategoryPower Train
DateAug 26, 2019
StateSD
Description
Dual clutch automatic transmission started having problems around 5k miles. The car has 15k currently. The following problem occurs about 2-3 time daily under normal driving 10-20 miles per day on surface routs. From stop to accelerating in 1st gear there is a much longer than safe lag time between the gas pedal being depressed to the car actually gaining in speed. It seems like the transmission is in neutral and then shifts hard into first gear. It does not matter how lightly or firmly the pedal is depressed. It is a large concern for me and my family that the car will not accelerate or perform as expected when the gas pedal is depressed. We have taken the vehicle to the dealership with no results or improvements. They stated that all hyundai/ kia dual clutch automatic transmissions have that problem- stating that we should deal with it or trade to another vehicle.
CategoryElectrical System
DateAug 17, 2019
StateAL
Description
A month ago my engine light stayed on and dealer said rodents had eaten electrical wires and insulation under the hood cost over 0. To fix. Today same thing and I opened the hood to find the entire engine area littered with chewed wires and insulation . The soy based wiring coating needs a safety recall,
CategoryElectronic Stability Control
DateAug 12, 2019
StateCA
Description
When hyundai santa fe pass or near by 2018 tucson, blind spot sensor suddenly turn off automatically for while. Then some time pass(maybe more than 30min), it turns back on. It only effects certain years of santa fe.
CategoryPower Train, Service Brakes, Unknown Or Other
DateAug 04, 2019
StateID
Description
I have bought this vehicle last year. There is a loud noise when I take off after I have started the car and go. I have taken it in they told me it is the gear shifter. [xxx]. This car has no power when you take off and the brakes have squeaked since day 2. I have taken it in and they have scraped the brakes 3 times. I have complained and thought it was just me until I have read more complaints. This car needs recalled or you need to give people their money back parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
CategoryEngine
DateAug 01, 2019
StateCT
Description
My car has 20,000 miles on it. 2 months ago around 18,000 miles my car started to hesitate during acceleration. It started as only sometimes. Now it happens every time I drive it . When it is stopped and I push on the gas to go it hesitates. The rpms shoot up to 5-6 then it goes. This is dangerous especially if you are crossing several lanes of traffic. Also when in motion and you need to accelerate it will hesitate as well. I brought it to the dealership as it's under warrant and was told it's the dct and many people have complained. And it's normal. I disagree because if it was normal then it would have done this when I first purchased the car.
CategoryPower Train
DateJul 23, 2019
StateNY
Description
Car fails to accelerate more than the speed of maybe rolling through a stop sign when you are at a stop sign you cannot accelerate and it is very dangerous to people behind you that will smash into you and then you have to floor the gas pedal and worry about crashing into somebody in front of you. I have taken it to the dealer and they said there is no problem and they can't find anything therefore they can't fix it. I am moving to florida where it is hot and humid all the time which is seems that that is when the problem happens. I would like a new vehicle if they can't fix it I find this completely ridiculous and I can't believe there hasn't been a recall on it yet as there are many many complaints throughout the internet
CategoryEngine
DateJul 22, 2019
StateCA
Description
Hyundai 2018 had a oil leak issue due to a faulty oil pan. The oil pan was sealed by the dealership. This did not seem to fix the issue causing the oil to drain on the freeway and seize the engine. I was coasting on the freeway with no power from the engine. We were scared for our dear lives.
CategoryPower Train
DateJul 10, 2019
StateFL
Description
I purchased my new car 8 months ago with 2 miles on it. I am scared to death to pull out from red lights if anyone is even insight at times. It seems as though it just doesnt want to go at all. I can floor the gas and it hesitates for few seconds as the rpms are very high all you get is a roll into traffic. It makes me so nervous at times driving this vehicle. Worse mistake buying this vehicle and worse part is I will be stuck in as its not worth half of what I owe already. This should be something discussed before signing or not on the market to sell at all
CategoryPower Train
DateJul 01, 2019
StateNV
Description
I purchased a 2018 tucson in a november, recently I have noticed that the vehicle struggles to accelerate. I will contact the dealership tomorrow but I see that I'm not the only one that seems to be experiencing this problem. It seems to be getting worse. It's a hazard especially when driving in the freeway.
CategoryPower Train
DateMay 30, 2019
StateFL
Description
Vehicle failed to accelerate while merging into traffic, forcing engine to reach 6. 5k rpm once it began to do so. Happens frequently. Many other complaints on same issue by various owners.
CategoryStructure:body
DateApr 08, 2019
StateOH
Description
The trunk hatch opens up without warning and without us pressing the open trunk button on the remote. This has happened several times when the car has been stationary and when we were driving out of a parking lot. The trunk even opened on it's own while the remote had been placed upright on the ground! Also the trunk opened on it's own when it was parked in our garage with the engine off and as we have a low garage door, the paintwork was scratched on the trunk door when it opened up against it. On 4/5/19 we took the car to don wood hyundai at 810 state street, athens oh for them see if they could find what was wrong with the hatch and remote, but they could not duplicate the problem while it was there.
CategoryPower Train
DateApr 03, 2019
StateFL
Description
Vehicle randomly slips out of gear when break is quickly depressed when rolling from a stop. Vehicle needs to be shut down and restarted. A very serious safety issue. Vehicle randomly fails to shift up when accelerating. Another very serious safety issue. Duel-clutch transmission is clearly defective as designed.
CategoryVehicle Speed Control
DateFeb 27, 2019
StatePA
Description
Tl* the contact owns a 2018 hyundai tucson. On several occasions, while driving approximately 1 mph and attempting to make a left turn, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact stated that the accelerator pedal was pumped 5-6 times before the vehicle responded. The vehicle was taken to faulkner hyundai (11500 roosevelt blvd, philadelphia, pa 19116, (215) 673-7462) to be diagnosed and the contact was informed that the vehicle performed as intended. The vehicle was not repaired. The failure recurred three times. The contact stated that the failure only occurred during left turns. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
CategoryPower Train
DateJan 16, 2019
StateMD
Description
Leased a new 2018 hyundai tucson limited from a local dealer. Noted the hesitation in the acceleration when test driving. Salesmen said brand new engine, gas, etc, most likely will work its way out in driving with new refill of gas. Noticed problem all the way home after purchase. Contacted dealer next day after filling tank with same issue, their response "its a noted hyundai usa tucson transmission issue". Thats it! Reported to hca (hyundai consumer affairs), had a case number assigned via automated mail. No call, no mail from anyone at hyundai to address the assigned complaint #. Filed another complaint, received a new case number, hyundai contacted me with no info on my case, my documents sent or no knowledge of the transmission issues with their tuscon 1. 6l turbo, 7 speed engine/transmissions. Took them 3 months to fully respond to second case number assigned due to many phone calls and mails to them on the case and no response on resolution to this hazardous issue with the transmission. Pending regional case worker to be assigned to assess the transmission at the same dealer where purchased. *dt
CategoryService Brakes
DateDec 09, 2018
StateCA
Description
I was pulling into a parking spot in a shopping parking lot and stepped on the brake to stop, but the brakes failed and the car kept going and would not stop, ultimately rolling up over the curb onto the grass area and crashed into the concrete light post. The car was towed to the hyundai dealer in laguna niguel ca 92677 949-485-3700 ( steve pacheco ) service advisor
CategoryExterior Lighting
DateNov 21, 2018
StateNJ
Description
We bought a brand new 2018 hyundai tucson in june 2018. It had 1700+ miles on it in november 2018. We have a major problem with the headlights, which we noted recently while driving on some dark roads. We can't see down the road when we are driving on dark roads. We can't see bends in the road ahead of us. The headlights shine out about 30 feet, then it's pitch black after that. We have a difficult time just finding the entrance to our driveway. We are afraid to drive at night because it's so dangerous. The car has been taken in to the dealer twice & we are taking it back for the 3rd time. This is a major safety issue. The headlights are not doing the job & the dealer can't seem to fix it. After looking online, this seems to be a major problem with hyundai & other brands with the new led lights. This needs to be on a recall list. Please help. Accident prevention is cheaper than a funeral. You need to investigate this. Thank you.
CategoryPower Train
DateNov 17, 2018
StateNY
Description
While driving and then coming to a temporary stop such as waiting for a red light to turn green or right on red or making a left turn; then I step on the accelerator to drive, then about 20 yards or so into the movement of the car, the car stops moving but the engine is still running. It delays for anywhere between 2 and 5 seconds, just enough time for cars to be coming right at you. It happened twice in one week, once the week before and once recently, the same day I took the car back to the dealer to see what was wrong. It has happened here and there in the several months that I have owned it, but seems to be getting more pronounced where I am noticing it more. I almost got hit from behind twice and almost got "t-boned" when making a left turn. The service department says it did not do it when they took it out (I told them it doesn't do it all the time and it probably won't for them.) they said there are no bulletins out or recalls and no codes show up when they tested it. Well I did research and found that the tucson has had many past problems like this (literally hundreds, if not thousands) and the manufacturer was ignoring pleas from desperate owners because nothing was being addressed. Hyundai finally admitted to problems with the 2016 and 17 tucsons and did a recall. I feel that this is a very serious safety issue, especially when I am now afraid to make left and right turns keeping in my mind that this car is going to hesitate, stall, delay, whatever you want to call it. 5500 hundred miles on it and I paid thousands of dollars to buy it, I don't feel safe making turns and feel that this issue needs to be addressed and quickly before someone (I hope not myself also)) gets injured or killed.
CategoryEngine
DateNov 03, 2018
StateFL
Description
At times, while driving with the transmission in drive, the vehicle hesitates to accelerate after being stopped, as at a red traffic signal. When this happens, pressing the accelerator pedal to the floor will start the vehicle moving forward 'very' slowly for about 3 seconds, then it will take off with full power until accelerator pedal is let off. When this hesitation occurs, the engine does not sound or feel like it is straining, or misfiring at all, it seems more like the computer is not sending the engine the signal to rev up and go, hence having to floor it to get it to move. This condition is extremely dangerous, to the point I avoid having to make left turns at traffic light intersections, because I never know when the vehicle is going to exhibit this behavior, but this can happen whether going straight, or making a right-hand turn. This vehicle only has 1,253 miles at present, but this condition has been happening since it was driven off the lot new.
CategoryElectrical System, Engine
DateOct 23, 2018
StateCA
Description
After acquiring a little over a month (1167 miles on it) this car failed while I was driving on a major highway and had to navigate over 4 lanes from just momentum - could not use my cellphone as it was trying to sync to the car which was now completely dead. Towed to purchasing dealer and was diagnosed as bad ground wire. I am terrified to drive this car again, my passenger and I could have been injured or worse.
CategoryFuel/propulsion System, Power Train
DateOct 21, 2018
StateOK
Description
Around 1500 ,iles the car started to either stall completely or "jump" forward in al drivemodes, took to dealership , they said it has to do with transmission being essentially a standard. They told us they reset the computer and it needs this occasionally. Really never heard of that. Our gasmileage is also constanlty going down. Not happy with the constant sudden accelertion especially when merging onto interstates. Bought this thing brand new feb 2018.
CategoryExterior Lighting
DateSep 28, 2018
StateCO
Description
Bought the car new from dealer this past may. Car is equipped with high intensity discharge headlights with dynamic bending light. We have not done much night driving until recently we drove on the open highway where there wasn't much surrounding light. When turning around a curve in the highway there was a black band across the pavement approximately 100 feet in front of us and the extending well past the edge of pavement. When we got back in town driving down a residential street, the solid black rectangle appeared a couple of hundred feet in front of the car and appeared to be to 2-3 feet in height. When we drove through a more lighted area there was no solid black rectangle, but it appeared somewhat gray with 2 inverted half-moon shaped dark spots seemingly in line with the headlights. The hyundai service manager showed us another car, and it had the same issue with the headlights. It is a very dangerous condition and apparently is coming from the alignment of the dynamic bending light housing. Nighttime vision is severely impaired on our vehicle.
CategoryElectronic Stability Control, Service Brakes, Vehicle Speed Control
DateSep 16, 2018
StateCT
Description
Once my brand new tucson hit 500 miles on it, it suddenly unintentionally accelerates while my foot is already pressing firmly on the break pedal. The first time, it happened as I was approaching the peak of a hill. I was going 25 mph. My foot was already pressing on the breaks, anticipating the decline, when my car jolted forward and took off. My foot slammed on the breaks even harder, however I watched my speedometer hit 40 mph while simaltaneously, my rpm decreased to 1... (yes, down a hill.) for about 5-7 seconds the rpm and seppdometer would not increase or decrease once hitting 40 mph and 1 rpm. I had to lean over the wheel and slam my breaks to the floor before I regained control of the vehicle. Once this occurred, the car lagged, struggling to accelerate throughout the remainder of the drive (all flat roads). It is now day 5 of experiencing this, and it now occurs multiple times every time the vehicle is in motion, whether breaks are being applied prior, or not, regardless of the type of road I am on (flat, hill etc.) I was exiting a parking garage that had a mediocre ramp to exit the garage. My vehicle was going 12 mph when I turned right to proceed down the ramp. My foot slowly pressed the break pedal, and my vehicle accelerated to 28 mph, and maintained that speed for 3 seconds, before responding to my breaks. Yes, my foot had the breaks pressed all the way down. Another example, yesterday I was on a flat road driving at 27 mph when it suddenly accelerated to 45 mph, and the rpm dropping suddenly from 2, to 1. After a few seconds of my foot slammed on the breaks I regained control and pulled the car over. I turned the engine off and waited about 5 minutes. When I turned it back on, and began driving (3 minutes left in my drive), the car continued to lag, lunge forward, and could not reach speeds higher than 30 mph. This car is brand new.
CategoryPower Train
DateSep 04, 2018
StateAR
Description
This transmission causes the car to not accelerate when it should, and when the transmission kicks is the car takes off to fast like it is out of control. Some times the transmission makes the car jerk three to for times in stop and go traffic. This is unsafe and I'm weighting for some one to rear end me or me hitting someone else. I was making a left turn from a stop light and the car would not accelerate and half way thru the turn the car took off on me but I got it under control. I cant let my wife drive this car and that is a shame because we bout it for her to drive. This car is unsafe to drive and all I get from the hyundai dealer is excuses. It goes to the service dept. 10/6/18 again.
CategoryPower Train
DateSep 03, 2018
StateNC
Description
Vehicle severely hesitates to accelerate from a stop while in traffic (gear shift is in drive position). Fails to accelerate when making left turns to avoid oncoming traffic. Problem persists regardless of driving mode selection.
CategoryVehicle Speed Control
DateAug 26, 2018
StateFL
Description
The vehicle is experiencing severe intermittent failures to accelerate. Failures occurr from a stop and while in motion. All gear levels appear to be affected. Failures were first noticed at approximately 7000 miles.
CategoryEngine, Fuel/propulsion System
DateJun 04, 2018
StateMD
Description
The vehicle shut off while driving on the highway and would not start back up.
CategoryEngine, Power Train
DateJun 01, 2018
StatePA
Description
Delayed acceleration from stop. Very unsafe when making a left hand turn as it will take up to 10 seconds for the car to accelerate. This happens often but not always. I do not feel safe driving this car.

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20 COMMENTS
  • Wendy

    I bought a used 2018 Tucson in 2019. It was fine for the first year then the engine started burning oil. It was out of it’s warranty period. The catalytic converter needed to be replaced as well. The dealership will not help with any engine repair. The car needs a new engine.

  • Jean Y

    My 2018 Tucson”$ driver’s door won’t unlock or lock unless I use the key fob. Passenger door and back works fine.
    And I love the vehicle. Just aggravated about the door.

  • Brenda W

    My engine just went at 123k. 2018 hyundai tuscon. Bought brand new. 1 owner. They are saying mine isn’t covered under the last engine law suit.

  • gina g

    I purchased a 2018 tucson in dec of 2021 with 80,000 miles and upon driving 2 hours home noticed fuel smell inside and out as well. have had car to dealer to check fuel system out, they smelled it, but failed to remedy it. they did the evap on the system but smell is still there,get headaches often, have to drive with window down.

  • Siobhan

    I’ve owned 4 Hyundais – 2 Accents and 2 Tucsons. With both Tucson’s, the engines were replaced (one at 112,000 kms and the other at 104,000). They have been nothing but headaches. Stay away from these cars. I should have learned after the first one but being a Tucson lover, I had to try again. That was a mistake. The 2013 was in the shop for 16 weeks due to lack of engines (everyone was getting theirs replaced at that time). The 2018 was in the shop for 5 weeks. I’ll never buy another Hyundai product again as I no longer feel any comfort or security with their products.

  • Debbie

    My Hyundai turbo went out and my 2018 Tucson started smoking resulting in me taking it to the dealer ship and i paided out of pocket to rent a car because they wouldn’t give me a borrowed car till mine is fixed and they haven’t fixed it and I have to pay for rides to get to work they have had my Hyundai tucson for three months now what can I do about this

  • Travis S

    Purchased a used 2018 Tucson sport in April 2021 with just over 16000. Drove it for two weeks, then started having coolant issues. First it was just a leak but it wouldn’t show until you had driven the car for at least an hour non stop. Luckily it was still under warranty so the dealer replaced the radiator. 2 days later the hose to the overflow started blowing off. The dealer had it for seven weeks and could not find or repair the problem. We took the loss traded it in and started over, not with a Hyundai.

  • Carol

    My Hyundai Tucson blew a rod in the engine up into th oil pan my insurance said they would fix it under comprehensive w/o collision but that changed real fast the will not fix it because it’s a mechanical failure so I still owe 14,000.0 for a car I can’t afford to fix it needs a new engine and oil pan all the parts needed to install another engine they have been sued twice by the NHTSA regarding the rod I’m not the only one with this problem and the NHTSA has a long article on this very problem and information about the lawsuits against Hyundai and Kia it’s so frustrating and Hyundai is aware of the problem that they discontinued the engine with the long block and went to the short block

  • Carol

    My Hyundai Tucson blew a rod in the engine up into th oil pan my insurance said they would fix it under comprehensive w/o collision but that changed real fast the will not fix it because it’s a mechanical failure so I still owe 14,000.0 for a car I can’t afford to fix it needs a new engine and oil pan all the parts needed to install another engine they have been sued twice by the NHTSA regarding the rod I’m not the only one with this problem and the NHTSA has a long article on this very problem and information about the lawsuits against Hyundai and Kia it’s so frustrating

  • Jennifer

    On one hand I’m glad to read it’s not just me with the dual clutch issues on the other hand it makes me furious that a car manufacturer can even sell these cars knowing they have such terrible issues.
    Its scary at times to have no acceleration at all and I truly feel one day it is going to cause an accident.
    When you complain about the problem you are told it’s an issue with that model but never offered a proper explanation solution as it seems there isn’t one. I paid top dollar for the top model …. it has some little annoyances but the dual clutch is simply a dud.

  • Adah

    I purchased my 2018 Hundai Tucson in December of 2018 new. Since I had the vehicle, My Turbo charge failed, and engine failed twice. After the dealership claimed they put a new turbo charge in my car, two months later my engine failed.They claimed they put a new engine in my car. I didn’t get my car back until March of 2021. A month later my car lost power again on the expressway in front of in coming traffic. I recently had my car towed back to the dealership. All three times, my car lost power on the expressway. I’m done with Hundai products period!!!!!

  • Amanda

    I have a 2018 Tucson that is currently at the shop in the dealer, again. I have all of these complaints. Jerking, lurching, the brakes! Foot all the way to the floor and it doesnt stop! Push the gas to the floor especially if its a hill and it doesnt go! It had no power last year and just wouldn’t accelerate so they change the oil pump. Something they told me rarely goes out and it was luck fluke defective oil pump. It fixed it. For a while. Still lurch, jerk, breaks but told it’s normal cause of clutch. My radio value goes all the way up and you can’t turn it down and you just have to stop and shut it off. Fast forward to this week… Doing the exact same thing it was doing before the oil pump went out. Between 20 and 40 mph it sound weird and it just won’t go even when flooring it. I have an appointment to get an oil change and to fix the recall on it however the engine light came on Sunday. I call and say my car won’t make it to next week. I drop it off. The shop is so busy despite calling constantly I don’t hear amything ither than ‘you need a new engine and dont think your warranty will cover it cause you missed an oil change’ I don’t hear from them again til Friday night despite calling constantly until I have a man call(I’m stranded cause they wont give me a loaner and have none to rent me btw) no one still can tell me WHY I need a new engine other than I didn’t change my oil soon enough and I was 2 quarts low. They will not give me the codes they pulled, nor the diagnosis other than ‘ypu need a new engine’ but Based on previous issues and numerous complaints all over the internet I can see this issue is deeper all across the board tgan just me missing an oil change. Unfortunately, they wont honor the warranty cause of my missed oil change. I owe 18000 on a 2 year old car with 53000 miles and all these previous obviously common issues and it needs an engine and they honor cover the warranty because I didn’t change the oil? Regardless this car is a piece of junk that I have hated since I drove it off the lot and now I will be upside down in a lemon and I bet if I install the new engine, I will still continue to have the other issues with it. Sucks

  • Alicen

    I have had several issues with my 2018 Tuscan. As stated above, I feel like I take my life into my hands each time I have to turn into traffic. There is consistently a lag between pressing on the gas and the car actually moving. It is the scariest ride ever! I have taken it in for service on many occasions and the service manager keeps assuring me that is how the car is supposed to handle. This cannot be possible!
    I also have experienced the radio turning up or down and getting stuck at the volume. For example, while driving the radio will go full blast and will not turn down. You can turn the radio on and off and the car as well and the radio will continue to stay at the volume and then it will just randomly go back to normal.
    Lastly, I have had problems with my sunroof closing, it appears that the motor is slowing down. Tonight, the sunroof would not close. I would press the close button and it would attempt to close and then pop right back open.
    I am so disappointed in this car as well as the service from Hyundai.

  • Kelly

    I bought the 2018 Hyundai Tuscan towards the end of 2019, loved it at first, it was doing really well. Then right before I had it a year problems started to arise. I had to replace the motor because the Cylinders exploded, it had been leaking oil for some time. Now, I need a new starter, and my thermostat housing has a leak. Also, the ABS has a recall, and my breaks lock up at random.
    Now I’m officially done with this car and trading it in for a Rogue.

  • Keely

    I have the same issue with the car picking up speed when I turn into traffic. It has a 5 second lag before accelerating like normal and I have almost been t-boned multiple times. It’s terrifying and they tell me it’s just how the car runs….

  • Amanda H

    I was so excited to get this vehicle. I am a Hyundai lover, having owned more than one Sonata. This time around we decided we wanted something a little bigger, so we went with the Tucson after research. I was extremely happy with it at first, because it’s comfortable, has all the features I want, and it’s fairly sporty. After driving it for 4 months, I have noticed that it is very slow to accelerate, sometimes even refusing to accelerate for several seconds, and jerks when it finally does. But what really prompted me to come to this page today is the brakes. I was driving at around 30 miles an hour today, and I came up on my turn. I hit the brakes to slow down and proceeded to make my turn and the car refused to break. I was already mid-turn and so I went into a right turn onto a residential street at 30 miles an hour. I fish tails and almost overcorrected my vehicle trying to avoid hitting a house before the brakes finally engaged and slowed down, causing my entire car to grind and jerk and lurch. Had I known that these issues were going to be a problem I would not have bought the car. This was not the first time that I had noticed slight issues with and/or grinding brakes, but it was by far the scariest and possibly deadly to myself or other people.

  • Barbara

    I have 2018 Tucson awd with the turbo. Experiencing at a full stop need to accelerate as on coming traffic then it’s like the turbo has to make enough pressure to get u going. That could be an accident waiting to happen. I finally took it in still under warranty but no recall on this issue. So I got a loaner car as they are ordering parts for the transmission of the clutch. It’s got dual clutch probably not using the right terms but has issues. Now I’m wondering if this will cause more problems as the car ages and has miles on it. Now 20 thousand on car

  • Kiera

    I have a 2018 Hyundai Tucson turbo with the dual clutch transmission. Its terrible with all its jerking and acceleration lag. I feel unsafe and want to get rid of it.

  • Vienna C

    I bought a new 2018 Tucson on Black Friday 2018 with 15 miles on the odometer. About 7 months ago I started to experience a jerking/lurching when sitting in stop and go traffic on the freeway. Whenever I have to come to a complete stop in traffic or slow down significantly, the car always jerks/lurches whenever I attempt to pick up speed. First time I mentioned the issue I was told that it’s how the dual clutch functions and it’s fine. Amazingly, the issue stopped for a time. They obviously did something to correct it. Then things started up again, and I’m now noticing the issues with the car picking up speed when I’m trying to make a turn into traffic. I press three gas, engine revs, and the car creeps into the turn. I took it back again and now I’m being told there’s abnormal wear on the clutch and parts are on order, but there’s no ETA as to when the parts will get in because they’re on backorder. Once again the issue went away, but everything is starting up again. Oh and they also detailed abnormal wear on my front tires on the service ticket but never actually discussed it with me. I know the tire issues have EVERYTHING to do with the clutch issue.

  • JMD

    I purchased a new 2018 Hyundai Tuscon with the defective dual clutch transmission. I have complained every time I have had it to the dealership since I purchased the vehicle. They just tell me that that’s the nature of the transmission. I have learned that it is fact a defect.

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