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For years, the Ford F-150 has been America’s favorite truck, but it’s not immune to severe troubles. While the company claims that new models are “A Tough Performance to Follow,” we simply can’t agree. In fact, we hope that other automakers don’t follow the Ford example when building a truck. Otherwise, we will have roads filled with pickups that have faulty engines, terrible steering and defective structures.
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Contents
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NHTSA Complaints for the 2018 Ford F-150
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Structure:body | |
| Unknown Or Other | |
| Electrical System | |
| Steering | |
| Visibility/wiper | |
| Service Brakes | |
| Vehicle Speed Control | |
| Latches/locks/linkages:doors:latch |
Problems with the Engine
The engine is the heart and essential aspect to a properly running truck. When it doesn’t operate correctly, nothing goes well.
Just look at what this Edmunds user wrote. “I purchased this thing in 09/18. Right after the 5K oil change the 5.0 Coyote engine developed a “tick” sound as the dealership called it. i called a knock. They also said that the noise is typical of the 5.0. I’ve also had it in for transmission problems that they say are typical to the new 10 speed transmission. I’m not buying that either. After the 10K oil change I was going to take a short trip and decided to check the oil. It used 1 quart in 2K miles. I took it in and they said they would do an oil consumption test. Which is a pain if you drive a lot. They determined that my truck used 1.25 quarts within 900 miles. Ford has decided to replace the engine. i wonder how that’s going to affect it’s future value. They also said they will check the transmission issues after the new engine just in case that is the root cause. After all of that my dash is starting to bulge up on the passenger side, which Ford has a service bulletin out on. They are going to replace that at the time that this thing is in for the engine replacement. At this rate this thing will be a brand new truck again before I even put 15K miles on it. Can you say Heartbeat of America.”
While it’s common to find small problems with engines from time to time, no one expects to see three engine-related recalls on a pickup. That’s exactly what you get with the 2018 Ford F-150. The first one, NHTSA Campaign Number 19V278000, discusses a diesel engine’s block heater cable’s splice connector that’s damaged and leads to possible fires. On the same subject, NHTSA Campaign Number 18V894000 says that contaminants reach the block heater cable’s splice connector, which causes the damage. The final recall is labeled with NHTSA Campaign Number 17V672000 and addresses how 3.5-liter engines might contain cylinder heads machined without lubrication supply holes. This problem increases the chance for a crash due to intermittent stalling. It seems that Ford offers a nice variety of engine options, but they can’t seem to get any of them right.
Problems with Electrical System
When someone thinks of the electrical system in a vehicle, most people assume it references the battery. While that’s a valid component, there’s much more that goes into the electrical system. A malfunction on any level is annoying and dangerous.
Just read this review left on the NHTSA website. “Tailgate randomly opens while driving and after driving when parked. Will also happen again repeatedly after closing. While tailgate is open after falling in open position you can hear relay clicking noises in passenger side dashboard area. Sounds like relays are constantly triggering to open tailgate. Initially though key fob was triggering problem, but isolated key fob and determined key fob is not the issue. Am concerned that items in back of bed area are going to fall out when truck is moving and cause accident or worse. Sometimes do not hear that the tailgate opened when driving. My vehicle has factory installed bed cover and cannot see if tailgate is down from inside of vehicle.”
While there aren’t any service bulletins discussing this particular concern, Ford has issued more than 40 other electrical communications. Many of these relate to issues with the infotainment system and other interior equipment. While the problems aren’t as dangerous as an open tailgate, they become a distraction while driving, which can quickly turn into an accident. Plus, you might not be able to listen to your favorite tunes while heading down the highway, which is an emergency to some people.
Problems with the Steering
When the truck’s engine decides it wants to perform and the tailgate chooses to stay shut, drivers want to experience responsive steering that keeps them on the road. Again, this is one area that Ford appeared to fail with.
One Edmunds reviewer wrote, “Buyer beware. My first truck.Traded my KFC to get a horse hauler. Big mistake. Buyer regret at 500 miles. Awful ride.Younger very bump. Steering wheel shimmys. Constant drift and need to correct leads to driver fatigue. Was pushed by dealer to accept this model and found there was no NAV. No front collision warning. I feel ashamed that I was “took” by this dealership. And now I’m stuck with it. A beautiful uncomfortable lemon.”
Ford clearly didn’t take these concerns seriously. They issued Service Bulletin #SSM 47638 which discusses steering wheel vibration, steering pull and vehicle drift. Their solution is to inform customers how the lane departure system works. Now, owners are expected to believe that these unsafe conditions are part of the safety systems designed to prevent accidents. If that were true, these systems wouldn’t be as popular as they are, considering they might be the very reason someone gets into an accident.
Problems with the Vehicle Structure
This automaker is known for vehicles that are “Built Ford Tough,” but the F-150 structure screams otherwise. There have been far too many complaints related to the body to report on, but here’s a noteworthy one.
This reviewer on Edmunds wrote, “The 2018 was 8th F150 that I have owned since 1988. I have been a fan until this one. At first it was great. 7000 miles later and its being bought back by Ford. It has been in the shop 4 times because the doors were frozen closed all winter long. It was in the shop 2 times because the reverse sensors would not work in the rain. Now the transmission is making a clunking sound when it shifts. Ford has agreed to buy it back but that process is a f#$%^& nightmare. They have the worst customer service that I have ever experienced. It gets worse. The reacquired vehicles division is outsourced to a company called Concentrix and its employees make Ford’s terrible customer service seem great.”
In Service Bulletin 18N03-S6, Ford addresses how some trucks have defective doors that allow water inside which freezes latches in cold temperatures. The fix is listed as installing new sealing to the doors to prevent water intrusion. Aside from this complaint, there were several structural recalls on these trucks as well. NHTSA Campaign Number 18V568000 talks about how the front seat belt pretensioner can deploy in an accident and lead to a fire. There’s also NHTSA Campaign Number 17V598000 which documents how rivets might be missing at the roof rail attachment which reduces the structural integrity.
All in all, it doesn’t appear that the structure of the F-150 is strong in any way. It’s hard to believe that anyone would want to tow or haul heavy weights with a truck that’s so unreliable. The truck could rip apart with all the holes and crevices it contains.
Problems with the Fuel System
Finally, we take a look at the fuel system on this truck. After all, it must have a decent delivery system for it to contain such great capability.
One NHTSA user stated, “No power when accelerating from a stopped position and in motion. High-pressure fuel pump cracked and bolt securing the pump was sheared.”
This complaint may relate to the recall for the fuel system. NHTSA Campaign Number 18V392000 addresses trucks with the 3.5-liter GTDI V6 engine that has defective welds on the high-pressure fuel pump assemblies. Because of the defect, the welds fracture which leads to a fuel or oil leak. Owners must have a new fuel pump installed with proper welds. What we’ve seen is that very little on this truck performs as it should. After all the data has been analyzed, it’s difficult to see what Ford thinks is the “Tough Performance to Follow.”
Your Lemon Law Legal Rights
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Complaint Data
| Category | Power Train |
| Date | Mar 22, 2023 |
| State | PA |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 50 mph, the transmission seized. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,809. |
| Category | Engine, Power Train |
| Date | Mar 21, 2023 |
| State | UT |
| Description | Transmission has been repaired by ford dealer multiple times without fixing the hard shifting issues that run common on this vehicle. Ford dealer states that nothing is wrong even after the truck has been in the shop multiple times for the same issue. |
| Category | Engine, Power Train |
| Date | Mar 21, 2023 |
| State | CA |
| Description | The contact owns a 2018 ford f-150. The contact stated that upon starting the vehicle, an abnormal clicking sound was coming from the vehicle without warning. The contact had initially taken the vehicle to two dealers who were both unable to determine the cause of the failure. The vehicle was then taken to downtown ford sacramento (1535 howe ave, sacramento, ca 95825) where a diagnostic test was performed, and an oil leak was discovered coming from the front valve cover of the engine. The mechanic also discovered a defective variable camshaft timing (vct). The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000. |
| Category | Engine |
| Date | Mar 21, 2023 |
| State | KY |
| Description | My truck is at a ford dealer and has been diagnosed with the cam phaser problem that is identified and covered in a ford customer satisfaction program(21n03). For some reason my vin does not qualify. I'm wondering why my truck is not covered even though it is the correct year, assembly plant, and is having the same issue? |
| Category | Latches/locks/linkages:tailgate:lock |
| Date | Mar 20, 2023 |
| State | WI |
| Description | The contact owns a 2018 ford f-150. The contact stated he received a notice of ford campaign number: 21m06 for enhanced unintended tailgate opening remedy. The vehicle was taken to the dealer, where the repair was completed. The dealer then informed the contact that he would need to press the power release button twice in order to open the vehicle; however, upon testing the vehicle, the tailgate failed to respond as intended. The contact stated that the tailgate would only open while the vehicle was turned off. The dealer informed the contact that another software update needed to be performed on the vehicle to repair the issue. Additionally, the dealer informed the contact that the vehicle was previously repaired under nhtsa campaign number: 21v983000 (latches/locks/linkages). The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 53,000. |
| Category | Power Train |
| Date | Mar 17, 2023 |
| State | NJ |
| Description | I had the truck in for normal repairs and while there they reset the shift learning program because my truck was hesitating when shifting gears. Since then the problem has gotten worse and while I was driving on the highway at 70 mph the truck kept shifting from 10 to 1 gear. When pulling onto the road in traffic from a stop the car also would not shift and sounded like it was stuck in neutral almost resulting in me getting hit from behind. Now the truck seems to be stuck in 6th gear. The gear light came on while I was driving and the both of my temperature gauges were super high. The transmission temp was 267-270 degrees and the other temp gauge read at 230 degrees. When I finally was able to stop and park the truck the cooling fan was running extremely high. |
| Category | Power Train |
| Date | Mar 17, 2023 |
| State | TN |
| Description | Erratic shifting with transmission seeming to lock up causing me to near crash incidents. |
| Category | Electrical System, Equipment:electrical:navigational System(global Positioning System) |
| Date | Mar 16, 2023 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at various speeds, the navigation system screen turned off temporarily. There was no warning light illuminated. The contact stated that the failure had been reoccurring increasingly and the navigation system screen would turn off for an extended period and would fail to turn on upon turning off and restarting the vehicle. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, there was no fix for the failure. The manufacturer referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 70,000. |
| Category | Engine |
| Date | Mar 16, 2023 |
| State | NY |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 60 mph, there was an abnormal clicking noise coming from the vehicle. The vehicle was taken to an independent mechanic. The contact was informed by the mechanic that the vehicle had experiencing the failure listed in an unknown recall. The vehicle was taken to a dealer and the dealer stated that the vehicle was out of warranty. The manufacturer was contacted and advised the contact to file a complaint with the nhtsa hotline. The failure mileage was 27,000. |
| Category | Tires |
| Date | Mar 15, 2023 |
| State | TX |
| Description | 275/55r20 goodyear wrangler literally exploded while driving on I-40 east bound in new mexico on 2/21/23 at approximately 9 am. Roadway was dry and clear of any debris. Shredded tire caused extensive damage to underside of truck bed, wheel and side of bed. Original equipment tire with 45,824 miles and 8/32 remaining tread,- dealer had in demo service prior to my purchase. I am the original retail owner tire was inflated to 40 psi at time of failure. Tires have been rotated on regular basis by local ford dealer and show no unusual signs of wear. Tire and wheel are still in my possession and available for inspection. Goodyear was notified of this failure 3/8/23 via email and photos provided - no response to date. I was able to steer the vehicle to the shoulder and install the spare tire. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | VA |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 20 mph and making a stop, the vehicle lunged forward without warning. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted, and the manufacturer stated the vehicle needed to be diagnosed and repaired. The failure mileage was 8,000. |
| Category | Power Train |
| Date | Mar 14, 2023 |
| State | TX |
| Description | Transmission would jerk in and out of 9th gear and then go from 9th gear to 1st while driving on the highway. Transmission shop reported it as a drum issue. Also said they had 3 other ford trucks with the same transmission having the same exact issues. |
| Category | Engine |
| Date | Mar 13, 2023 |
| State | MA |
| Description | My 2018 ford 150 with the 5. 0 engine is burning up oil. Looking on line I see that there are other owners of this type having the same problem. |
| Category | Power Train |
| Date | Mar 13, 2023 |
| State | NV |
| Description | Cam phasers are rattling very hard. It is a known recall with ford that for some reason is not showing under my vin even through the recall is for the same year model and engine. |
| Category | Back Over Prevention: Sensing System: Camera, Electrical System |
| Date | Mar 08, 2023 |
| State | MN |
| Description | The sync3 screen is flashing intermittently. It blacks out for 1 second and comes back on for one second. It continuously does this, and is very distracting while driving down the road. Especially at night. Also I cannot see the rearview camera while backing up the vehicle. I have done research on the problem, and there are numerous other problems just like I'm experiencing. |
| Category | Power Train |
| Date | Mar 08, 2023 |
| State | CA |
| Description | The 10 speed transmission on my pickup is failing. Dropping out of gear, losing power, failing when climbing a slight hill, loud clanking and jerking in and out of gear. Black transmission fluid. Ford dealers cannot deal with it and my dealer that does the regular service cannot schedule me for diagnostics for over a month. I finally have an appointment with an out of town dealer two week out. In the meantime, my work pickup is nearly useless. |
| Category | Power Train, Vehicle Speed Control |
| Date | Mar 07, 2023 |
| State | WI |
| Description | 1. Vehicle accelerates on its own when shifting into drive and releasing the brake. 2. Vehicle lunges forward when the transmission is shifting from 1st to 2nd gear or 2nd to 3rd gear. This occurs in the lower gears only. 3. Doesn't shift into the next higher gear and the rpm's are running high which should activate a gear change but it doesn't occur. 4. The rpm's are increasing but there is very little movement of the vehicle. It feels like the transmission is slipping. 5. These problems are not consistent. It may occur once a week or 3 times a week. These problems go away if I stop moving and return the vehicle to the park position and they have never occurred over 40 mph. |
| Category | Engine |
| Date | Mar 06, 2023 |
| State | PA |
| Description | The contact owns a 2018 ford f-150. The contact stated while starting the vehicle he heard an abnormal knocking sound coming from the engine. The contact stated that the knocking sound was heard while driving the vehicle at various speeds. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The contact stated that the cam phasers were replaced over a year ago. The vehicle had not been repaired. The manufacturer was informed of the failure. The contact related the failure to ford customer satisfaction program: 21n03 (engine). The failure mileage was approximately 80,000. |
| Category | Engine, Power Train |
| Date | Mar 06, 2023 |
| State | CA |
| Description | I noticed the truck began rattling in the mornings or when the engine was cold. I was driving on the freeway when it started losing power and the check engine light was flashing. It had been misfiring and progressively got worse. I managed to get off the freeway in time to shut the vehicle off. The vehicle has gone through diagnostic testing at a ford dealership. The service tech informed me that the cam phasers needed to be replaced because they were sticking and the computer needed to be reprogrammed. The computer was then reprogrammed and I drove the vehicle home, 5 miles away, and it would not start again. After some research, I was made aware that the cam phasers are a known issue on the ford f 150 raptor through the customer satisfaction program no. 21n03-initiated by nhtsa. This replacement covers the 2017-2020 f150 raptor if manufactured at the dearborn plant between march 2016-nov 2019. I have confirmed the vehicle was built at that location in the time period mentioned. I brought this up to the tech, service manager at the ford dealership as well as ford customer relationship center and I was told numerous times that the vin no. Does not qualify. This is a safety issue, recognized by ford, and should be covered. I was told to contact the nhtsa to seek qualification of my vehicle. |
| Category | Visibility:sun/moon Roof Assembly |
| Date | Mar 05, 2023 |
| State | UT |
| Description | Moonroof malfunctioned- causing it to be left open in the winter with poor conditions rendering the vehicle unsafe to drive. Discovered that internal mechanism for opening and closing (made of plastic) had broken in the track. Was able to get it closed for now but I don't feel safe driving myself and twin toddlers. Saved the portion of the clip that broke off. |
| Category | Visibility/wiper |
| Date | Mar 04, 2023 |
| State | NY |
| Description | My drivers windshield wiper arm broke 4 weeks ago in the rain because the little key popped off. The wiper hit the driver behind me and I almost got into an accident. Today my passenger windshield wiper arm broke for the same reason. The little metal key popped off. This wipers are very flawed. That little key should be welded to the wiper. It was snowing and a very little snow caused my wiper arm key to break. Now I have to buy a whole new one. This is my second arm in 2 weeks. I have now replaced both wiper arms. This could have killed me, my family and others. Corners should not be but while making wiper arms. They can cause a visual hazard and result in death. Not smart! Please do a recall on these. |
| Category | Power Train, Service Brakes |
| Date | Feb 28, 2023 |
| State | SC |
| Description | The contact owns a 2018 ford f-150. The contact stated while coming to a stop, the vehicle made abnormal sounds as if the engine was revving, or the transmission was attempting to shift into another gear while the brake pedal was being depressed to slow down the vehicle. The contact stated that the failure occurred intermittently. The contact stated that after the initial start-up, the transmission was slightly hesitating before shifting into gear. The vehicle had been taken to a certified mechanic but was not diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000. |
| Category | Engine, Power Train |
| Date | Feb 27, 2023 |
| State | FL |
| Description | Transmission slips, changes gears. Auto start slams into forward gear. Ten speed transmission not safe to drive. Taking truck to dealership for two years with no resolution. Phaser start up rattle. Taking it to dealership for two years with no resolution. |
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Feb 24, 2023 |
| State | PA |
| Description | Upon completion of oil change and tire rotation at wayne county ford in honesdale pa, we were called and told our lug nuts were swollen, all 20, and needed to be replaced at a cost of 0. We told them not to replace them and during a conversation with the service manager, he said ford puts a cap over them, water gets under the cap, and swells the lug nut. Sounded ridiculous. We wrote to the owner of the dealership and at this time we are riding with swollen lug nuts till we can find some affordable ones, putting us at risk. There are torq wrench marks on my lug nuts which were not there before. Overtightening seems to have taken place. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Feb 23, 2023 |
| State | IA |
| Description | I was pulling out into 4 lanes of traffic and the truck shut off. Dash had message "auto startstop shift to p, then restart engine". I am stuck blocking 4 lanes of traffic on a busy street with cars coming fast. I put in park and restarted the engine. It died and gave the same message 4 more times. Finally revved the engine way up and was able to move the truck. It died twice while approaching the next stop sign even though auto start/stop was disabled. Revved engine and was able to make it to the ford dealer who had no one available to assess the problem. Several people suggested replacing the battery. I put in a new battery and reset the battery monitoring system. The problem still persists. Slamming a dead pickup into park in the middle of 4 lanes of oncoming traffic is most definitely a safety issue. I see that many ford owners have experienced the same problem in a variety of ford products. I don't think it is a battery issue since the engine should be able to run off the alternator and it still occurs after replacing the battery. I don't think it is an auto start/stop issue since it occurred with as/s activated or deactivated. In almost all cases the engine is warmed up and in the one instance I had driven the truck 22 miles before the failure occurred. In almost every case, I am gently accelerating from a stop or slowing down for a stop. It has failed in both drive and reverse. I get no other warning lights or messages. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Feb 21, 2023 |
| State | NY |
| Description | Any time that temps fall below freezing one or multiple doors may fail to re latch shut after opening. I am worried that if that is the case then if they do latch shut could they fail and the door re open mid drive anyways? Seems to me this is a very common ford issue starting back in 2015 but a recall has not been issued, only a customer service thing where they "fix" the issue with more people then not stating that the "fix" does not fix it at all |
| Category | Visibility/wiper |
| Date | Feb 18, 2023 |
| State | ME |
| Description | Windshield wipers will not completely shut off. Wipers come on approximately every 12 seconds after being turned to the off setting. Besides being irritating, it eventually will wear down the wiper blades and scratch the windshield which becomes a safety concern. Searching the internet this seems to have been a chronic problem with the combination wiper/turn singal switch on ford f-150 dating back several years. |
| Category | Visibility/wiper |
| Date | Feb 16, 2023 |
| State | UT |
| Description | The wiper motor has failed. Yes, it is available for inspection. This is a safety issue as rain or snow cannot be cleared for visibility during inclement weather. No, it has not yet been inspected by the dealer. There are no warning lamps or indicators associated with the failure. It first started to appear as degraded performance (slow moving) in december of 2022 and has progressively gotten worse. |
| Category | Electrical System, Exterior Lighting, Unknown Or Other |
| Date | Feb 14, 2023 |
| State | CA |
| Description | In late 2020 ford issued recall 20c03 to correct a problem with the daylight running lights. This entailed the reprogramming of the body control module. In so doing they made an error in the new program and inadvertently activated the parking lamps at all times when using the daylight running lights. This is in violation of the fmvss no. 108 (vehicle lighting standards) and california vehicle code section 24800 (driving with parking lights). I filed a complaint with ford motor co. And they have repeatedly refused to correct the issue. Now to avoid the possibility of receiving a traffic violation it is necessary to not use a safety feature and drive without daylight running lights. |
| Category | Power Train |
| Date | Feb 13, 2023 |
| State | NY |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at high speeds, the transmission experienced rough and erratic shifting while switching gears. Additionally, the transmission was slipping while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. The failure mileage was approximately 100,000. |
| Category | Engine |
| Date | Feb 09, 2023 |
| State | AL |
| Description | Engine light came on. Brough to dealership who reported the issue is an engine coolant temp sensor. It is listed under a bulletin and is a known issue that can result in overheating and engine failure. Vehicle has >30,000 and ford refuses to cover the cost of repairs. |
| Category | Engine |
| Date | Feb 08, 2023 |
| State | UT |
| Description | Ford has recalled a cam phaser for the 2018 f-150 3. 5l eco boost trucks for specific vin number. I took my truck into larry h miller ford draper dealership to have it looked at because the cam phaser makes a very loud and distinctive rattle noise when it has a cold start. The dealership technicians told me that it was the same exact issue that the trucks that do have the recall are doing, but they are not able to do my repair because I do not have that recall. I reached out to ford customer service, and they said they are not able to help or add the recall to my vehicle. My cam phaser is still continuing to do the same thing with the same problem and would like to get my vin and even other ford owners with this same issue. |
| Category | Electrical System, Engine |
| Date | Feb 07, 2023 |
| State | TX |
| Description | Exiting a major freeway. Truck lost all power and dash lights illuminated. With a message. Place and park and restart engine. Resulting in me narrowly avoiding a major accident, due to lack of power and braking. After running off the side of the highway and stopping. Vehicle could be restarted with no check engine or faults. However, this is extremely dangerous. After getting home and researching to see if this is a problem to other ford f150 owners. Others have reported similar problems. Will not be driving vehicle because its unsafe. |
| Category | Engine |
| Date | Feb 06, 2023 |
| State | MI |
| Description | My vehicle engine stalls, the engine failed few times while driving at different speed. My f150 also suffers from oil consumption, low oil levels, rattling noise, valve noise while accelerating, and I had to replace the catalytic converter and both oxygen sensors due to that problem but that didn't solve the issue as it does exist and I was told by several experts that this problem is popular with the ford 5. 0 coyote engines. |
| Category | Service Brakes |
| Date | Feb 05, 2023 |
| State | NY |
| Description | The breaks have to be pushed too far down in order for truck to stop. I have had the breaks professionally bled and still… in order to come to a complete stop I have to put quite a bit of pressure for my truck to remain stopped at a red light. I hit a bicyclist crossing the road because my truck moved forward. There have been a few times I almost rolled into an intersection to oncoming traffic because I let my foot off the break just a hair but still applying a lot of pressure. This is very dangerous and can cause death. This needs to be looked at because I see a lot of people are having this problem or there have been recalls on other ford f150's but my f150 didn't have a recall for it. Please look into this for the sake of my life and my children's and others. |
| Category | Latches/locks/linkages:doors:lock |
| Date | Feb 04, 2023 |
| State | MI |
| Description | Ford is temporarily fixing frozen door latches on certain f150s under their customer satisfaction program #19n06. In cold weather, the door latches freeze and render the doors incapable of latching closed. It's not very safe to try to drive with doors that aren't latched closed. I call their fix "temporary" because I had this performed on my truck in january 2021. In january 2023 the same exact problem came back. Obviously their voluntary "fix" didn't work. I had to pay the ford dealer 0. 00 to have this "repair" done again. Who knows if it will last? My point is, they are avoiding what could turn into a serious safety issue by pretending to correct something, and then charging the customer when the "fix" fails. I suspect their are many other f150 owners dealing with this same issue. A door is supposed to close. That's a basic concept with vehicles. |
| Category | Power Train |
| Date | Feb 03, 2023 |
| State | SC |
| Description | My vehicle shakes during shifts or has extremely hard shifts regardless of acceleration demands. I have also had the vehicle completely drop out of gear during both acceleration and with the cruse control set. I have had the vehicle either lock into to high of a gear or refuse to engage into gear while stopped and stop signs and red lights. I have had both the ecu and tcu reflashed multiple times and this issue continues. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Feb 02, 2023 |
| State | MI |
| Description | When closing the driver's side door, the door will not latch close. I had to drive the vehicle with the door unlatched or with me holding the door closed and driving with one hand. Three days ago, 3 out of the 4 doors would not open after unlocking the vehicle. This is the same issue and recall on 2017 ford f-150 and I don't like the fact of my door flying open at random. This is unsafe and needs to be addressed! |
| Category | Power Train |
| Date | Feb 02, 2023 |
| State | IN |
| Description | Vehicle shifts extremely hard, appears to shift into neutral, loses power and slows way down while driving. This has caused numerous safety issues that could cause a wreck that results in injury or death. Multiple times while on the interstate or passing a vehicle the truck has slowed down 10-20 mph. This causes vehicle backups on the interstate and could result in death while passing a vehicle in a passing zone. The tb published did not fix the issue and the class action lawsuit filed in il has been going on for four years. There have been multiple complaints of this issue and should result in a recall. Additionally, the dealership charged me 8. 5 hours to overhaul the main control valve body when the tb states a maximum of 5. 5 hours. |
| Category | Power Train |
| Date | Feb 01, 2023 |
| State | MO |
| Description | The iwe was faulty. I got in my truck and put it in drive, then when I started to accelerate, a horrible grinding sound started (sounded like my tire had been taken off and the metal from the rims were dragging kind of metal sound) . I immediately had to try and pull over, and checked to make sure nothing was falling off. I put it in drive again and it did not do it until I went to leave work. Then I put it in drive and it did it again, so I put it in park and then drive and it still continued to make the noise. I parked and started to look at forums on 2018 f150s and grinding noises and seen one that said if it is the iwe, then put it in 4wd and then switch back to 2wd and it should stop. I did that and that is the only way I could get it to not make the horrid grinding sound. I could tell that there still was something going on with the vacuum because of how it drove, but I could actually drive without it sounding like it was going to fall apart. There were no warning lights that had come on when I was having the issues, and I ended up replacing the part at home. I should still have the original iwe at my house, but apparently this is a very common problems with these trucks. |
| Category | Engine |
| Date | Jan 31, 2023 |
| State | NC |
| Description | Ford has multiple customer satisfaction notices on this problem, as well as is listed on the nhtsa site. My vehicle is a 2018 ford f-150 with the 3. 5 ecoboost engine. I have approximately 64k miles on this vehicle. I began to hear a rattle in the engine during cold starts. I took it to the dealership, and the vehicle requires cam phaser, etc… replacement. Ford has offered some customers assistance on this repair, and not assisted others. I fall into the not assisted portion. This is a common problem with these vehicles. One only has to do a google search, or youtube search, to find many unhappy customers. There should clearly be a recall on the vehicles with this motor installed, but ford refuses to stand behind their product. |
| Category | Fuel System, Gasoline |
| Date | Jan 31, 2023 |
| State | MN |
| Description | The contact owns a 2018 ford f-150. The contact stated that while the vehicle was parked, he smelled an abnormal odor. Additionally, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to nhtsa campaign number: 18v392000 (fuel system, gasoline) but the vin was not included in the recall. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the nhtsa hotline. The failure mileage was approximately 102,000. |
| Category | Structure:body |
| Date | Jan 31, 2023 |
| State | OR |
| Description | All doors have this issue during cold weather. The doors fail to latch or the doors fail to open. When the doors fail to latch I close the door thinking it is safely closed; however, the door latch fails to engage allowing the door to open while driving. This happened while a child was in the back seat and caused a very distressing hazard. I had to tie the door shut with a bungee cord. Other time the door latch will fail to disengage when operating the door handle both interior and exterior door handles. This is also very dangerous because it effectively lock a person in the vehicle preventing escape for any peril. I have learned that nhtsa already recalled this issue for 2015 to 2017 models and it appears that ford has stuck their middle finger at nhtsa because they continue to use the faulty equipment. Much of what I have read about the fix for the 2015-2017 recall is that the fix prescribed by ford failed to correct the problem. This is a major safety hazard that deserves your immediate attention before people die from this manufacturer defect. Please do the right thing and force this manufacturer to do the right thing and create a fix that actually corrects the problem. |
| Category | Structure:body |
| Date | Jan 31, 2023 |
| State | MI |
| Description | 3 out of 4 doors locks do not work. If you search recalls for 2015 - 2017 ford f150's, it is doing the same thing. |
| Category | Visibility:defroster/defogger/hvac System:rear Window:electrical Heating Element, Visibility:glass, Side/rear |
| Date | Jan 30, 2023 |
| State | CO |
| Description | The truck was sitting overnight outside in the cold. In the morning we remote started from the house. When we went outside the rear window of the truck had shattered. The top seal had also completely come apart. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jan 29, 2023 |
| State | IL |
| Description | Driver door swung open while driving and then would not stay latched. Door frequently will not latch. |
| Category | Power Train |
| Date | Jan 26, 2023 |
| State | MD |
| Description | Bought new in february, 2018. Vehicle has the 3. 5l ecoboost with 10-speed transmission, currently just over 50,000 miles, regularly maintained with ford service providers. Since ~48,000 miles, when the engine is cold it occasionally produces a grinding noise at take-off or low speeds for 10-30 seconds or until ~35-40mph when it stops, usually with a thud or a crunching sound, and it doesn't happen again once the engine is warm. It gets worse as you apply the gas, and the rpm sticks when you let off like it can't shift up or down. Ever since they did the transmission reprogramming a couple of years ago it's gotten bad. Since then, when the engine is warm it's occasionally really rough when shifting up or down: the rpm will stick high or low for a second before thudding into the next gear with a jerk, to the point I can tell it's coming and can brace for it. I've complained about it to ford, but nothing was resolved. "it's just one of those things." at 37,000 miles the internal transmission sensor that tells it to shift up or down failed (according to ford), so it had become a manual transmission, shiftable only via the "manual" option on the gearshift and the thumb rocker. That was fixed at ford's expense, but the grinding is new, since ~48,000 miles (and I'm getting close to the end of the powertrain warranty). Ford couldn't replicate it when I brought it in (I thought it was a bad wheel bearing until I saw the rpm sticking this last time) because it doesn't always happen. Now that it's happening again with more frequency, they gave me an appointment three weeks out... Hopefully it will live that long (and they figure out what's wrong with it). |
| Category | Latches/locks/linkages |
| Date | Jan 25, 2023 |
| State | NY |
| Description | The contact owns a 2018 ford f-150. The contact stated that whenever the temperature was approximately 20 degrees or lower, the doors failed to latch and close securely. The contact stated that while driving, he had to hold the front driver's door closed until the vehicle warmed up. The door ajar warning light was illuminated. The vehicle was taken to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for assistance. The approximate failure mileage was 30,000. |
| Category | Power Train |
| Date | Jan 25, 2023 |
| State | KY |
| Description | The contact owns a 2018 ford f150. The contact stated while driving 35 mph, the transmission was not shifting gear properly. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted and stated that the vin was not included in any recalls. The failure mileage was 43,000. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Jan 24, 2023 |
| State | ME |
| Description | Drivers side door will not latch closed and open while driving |
| Category | Power Train |
| Date | Jan 24, 2023 |
| State | MI |
| Description | Transmission slips when cold or hot. Had fluid flushed and filled and situation has gotten worse. Transmission shop said the valve assembly is defective and will cost |
| Category | Power Train |
| Date | Jan 24, 2023 |
| State | PR |
| Description | 2018 ford f-150 platinum has had and continues to have transmission issues even though the truck has been taken to be serviced for the same condition 4 times. This vehicle has the 10 speed automatic transmission. The first sign of transmission troubles was a loss of power while shifting from 3 to 4 gear. This was reported for service and technicians replaced the valve synchronizer and the clutches which looked worn and metal deposits were detected on the fluid. This problem disappeared for a while but started again slowly increasing as time passed. It was taken again to the shop and again the valve synchronizer and clutches were replaced again. This time the problem continued but other problem's arose including heavy knocking while shifting, jerking and hard shifting. We have taken the truck in for servicing and problems continue and ford is not responding indicating that the unit did not show the problem reported. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 23, 2023 |
| State | OH |
| Description | The contact owns a 2018 ford f-150. The contact stated that the front driver's side and passenger's side doors and the rear passenger's side door failed to close as needed. The vehicle was taken to the dealer and repaired under an unknown recall. However, the failure reoccurred on the rear passenger's side door a year later. The dealer was notified of the failure and informed the contact that he would be charged a diagnostic fee and to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000. |
| Category | Air Bags |
| Date | Jan 20, 2023 |
| State | PA |
| Description | I was driving and slid off the road at a corner, when I impacted a tree, the airbag didnt deploy, although the vehicle immediately called 911. Curerntly the vehicle is at a chevy dealer waiting for insurance to finalize paperwork for a total loss. It can be inspected if requested. I cannot find someone to look at the failure without cost to myself. I feel that the airbag should have deployed due to the fact that the bumper was shoved into the engine , and the front of the vehicle was destroyed on impact. The insurance looked at vehicle, and did not feel the airbag deployment was worthy of investigating. The police did not inspect anything. No warning lamps or service indicators were lit prior to impact. I contacted the manufacturer, and they stated id have to take the vehicle to a dealer for diagnostic. The insurance refused to send the vehicle to ford. I have neck strain and pain after the accident, and feel that had it deployed, I would be in much better shape. If the airbag deployment is set too high for impacts, then they are useless to prevent injury. |
| Category | Steering |
| Date | Jan 20, 2023 |
| State | CT |
| Description | Issue is with the electric steering rack. Vehicle has 34,000 miles. Purchased used. Have been having to constantly to correct the vehicle that drifts to the left. Can hear the electric steering motor constantly attempting to correct driver's correction. Vehicle is equipped with engine auto shut down feature, which when starting to turn from a stopped/shutdown, becomes very hard. Purchased four (4) new tires six (6) months ago. Now both front tires are "scalloped", which effects the control and ride. |
| Category | Wheels |
| Date | Jan 20, 2023 |
| State | TX |
| Description | Took truck in to have oil changed, filter changed, includes tire rotation. Informed tires could not be rotated due to swollen lug nuts. Told safe thing to do is buy new lug nuts. Apparently this is an ongoing issue with ford oem lug nuts that have a chrome finish. |
| Category | Power Train |
| Date | Jan 19, 2023 |
| State | TX |
| Description | My 10-speed transmission in my ford f-150 is experiencing gear slipping, harsh shifting, jerking, sudden accleration, hesitation problems, and general loss of power. It started doing this at roughly 60,536 miles and ford and the dealer refuse to assist with the current issue due to the vehicle being out of warranty. The dealer told me it would cost an out of pocket fee of ,000. I have changed the transimission fluid my self and the vehicle continues to run above 245 degrees with a check engine light. The fault that I continue to see is a powertrain failure. After taking it in for a service to get my tcm updated, the technicians said it was up to date and there was nothing else they could do for it. My service history is as follows: march 15, 2022 when the dealr told me I needed a new front differential, november 28, 2022. Dec. 10, 2022. |
| Category | Power Train:transfer Case (4-wheel Drive) |
| Date | Jan 18, 2023 |
| State | FL |
| Description | 2018 f150 4x4 lariat the issue is 4x4 is engaging while your driving I'm on the highway speed 65 to 70 mph 4x4 trying to engage. Doing research ford sent united state wide message to mechanic if customers bring vehicle in under this issue which is tsb technical service bulletin 22-2219 , think this is a safety issue if 4x4 engage is going to veer your vehicle in a different direction, the fix is to bypass the check valve so now your vehicle front axle is always engaged,didn't purchase this vehicle to be all wheel drive |
| Category | Tires:pressure Monitoring And Regulating Systems |
| Date | Jan 18, 2023 |
| State | NC |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 30 mph, the low tire pressure warning light illuminated. The vehicle was driven to a local dealer, where it was diagnosed and determined that there was no physical failure with the tire. The vehicle had not been repaired. The contact researched online and related the failure to nhtsa campaign number: 21v155000 (tires). The manufacturer had been informed of the failure. The failure mileage was 54,000. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Jan 16, 2023 |
| State | VA |
| Description | Tailgate drops unexpectedly while driving. This has happened several times, I make sure to thoroughly close the tailgate and check it frequently but it still happens while driving. |
| Category | Engine |
| Date | Jan 14, 2023 |
| State | SC |
| Description | Excessive oil consumption > abnormal engine sounds > poor engine performance > stalling engine > engine shaking excessively > reoccurring p0022 codes > abnormal/hard shifting in transmission during acceleration or cruising > even failed acceleration engine shutting down while passing vehicles at highway speeds on interstate travel putting myself & other vehicles around me at risk; recognized excessive oil consumption before 50k miles but didn't realize ongoing problem because regularly changed oil 3-5k miles but it has worsened over time burning up to 3-4q every 3k miles (currently 155k miles on truck). Dealership confirmed excessive oil consumption: changed dipstick & reprogrammed computer (pcm); didn't help, seems worse now. Check engine light chronically appears, even the "wrench" light has appeared twice in past 10k miles but will turn off after adding 2q oil. I now change oil every 3k and add 1q every 750-1000 miles until oil change is due to keep oil level appropriate per dipstick. All complaints I read online of similar symptoms/characteristics point toward excessive oil consumption in 2018+ 5. 0 coyote f150. Bad engineering? Class action lawsuit? I'm worried engine will fail (as has the potential) during wrong time.... Night, bad weather, congested interstate/hwy, etc. Ford must solve this problem! Built ford tough? |
| Category | Visibility:defroster/defogger/hvac System:rear Window:electrical Heating Element, Visibility:glass, Side/rear |
| Date | Jan 11, 2023 |
| State | CA |
| Description | Truck rear glass shattered . I went inside the truck and when I closed the door I heard some shattering behind me , I turned back and saw little glass part falling down |
| Category | Power Train |
| Date | Jan 10, 2023 |
| State | MD |
| Description | The 10r80 transmission in this truck has hard shifting and finally at 120,000 miles began shifting from 7th gear to 1st gear while driving on roadways. The truck would lose power has hesitation like the gears slipping and hard downshifting. Dealership stated the drum clutch basket had failed and requires a new transmission. Unknown to me the vehicle also had the motor replaced at 62,000 miles due to "oil consumption" issues. Ford has issued multiple tsbs in regards to these issues. The hesitation is so bad that the vehicle looses power and can happen at any time such as merging into traffic. The downshifting causes significant jerking of occupants. |
| Category | Structure:body |
| Date | Jan 09, 2023 |
| State | PA |
| Description | In freezing weather, the door latches freeze and the door cannot be closed. There is a recall for this issue, #19n06 however it does not work. I had the recall performed then a week later when the weather changed, I am unable to close my door. This is a major safety issue because the driver has to hold the door or strap the door shut while driving and there is also the risk of it not being truly latched and swinging open while moving. Ford provides the one time recall however, in my case this seems to do nothing. I have had the vehicle in to ford and they claim this is all the recall does to fix it and the rest of the time/labor they spend will be out of my pocket. There are no indicator lights prior to failure, it is strictly due to below freezing weather. |
| Category | Wheels |
| Date | Jan 09, 2023 |
| State | NC |
| Description | While getting tires rotated at costco, it was recommended I replace all lug nuts as they were all swollen. Was advised this is a safety issue. Also advised this appears to be a common problem and complaint with ford trucks although no known recall to date. Replaced all lug nuts totaling . 44. Invoice available if needed. |
| Category | Steering |
| Date | Jan 08, 2023 |
| State | NY |
| Description | The electric steering causes wandering to both sides and pulling to both sides especially on turns. Extra effort is required to steer and constant attention is needed to stay on the road and not into the oncoming traffic or running the car off the road next to you. You cannot turn your eyes away from the road to adjust controls for even a second, you don't know where you will be on the road. I've had it back to westherr ford 3x with the same complaint , only to be told it's normal and I'm not used to it and that they can't duplicate my concerns. Although it happens all the time and I drove other trucks on their lot that didn't act like that. If you take your hands off the steering wheel it will not drive straight. Sometimes it goes left sometimes it goes right. Sometimes it goes back and forth like it's getting an erratic electric signal. The mechanic even noticed it but the work orders never mention it. |
| Category | Engine, Power Train |
| Date | Jan 07, 2023 |
| State | WA |
| Description | My 2018 ford f150 is having problems shifting into gears and will disengage from gear while trying and rev up the engine until I take my foot off of the gas and the rpm's decrease and the transmission re-engages. Sometime this causes harsh shifting and sudden jerks of the truck. I notified the dealership and was put on a long waiting list but told to keep driving it. My place in line finally came up and was notified that the transmission was shot but the time frame to get a new transmission is 2 to 3 months. The vehicle is at the dealership right now so you would need to visit the dealership for inspection. I would say this item has put safety at risk since the vehicle will slow down while driving on the freeway. On the day I was scheduled to drop the truck off at the dealership, I had a hard shift and the check engine light finally came on. |
| Category | Unknown Or Other |
| Date | Jan 06, 2023 |
| State | NH |
| Description | My 2018 ford f-150 super cab has a problem with the doors not latching when it's cold or after a storm and it is below freezing. I have owned this vehicle since nov. Of 2021 with 35,000 plus miles on it I have had five incidents from 2021 through dec. Of 2022 where the doors won't unlock or they unlock but won't latch. Doors fly open while driving down the road. Also had one incident where drivers side door would not unlock but passengers side door did unlock. Had to climb in and out through passengers side door. I now drive with a bungee cord hooked to the drivers side and passengers side doors when it's below freezing to keep my doors from flying open. When this first happened I called my ford dealer about the problem they told me they were inundated with calls of problems related to the freezing rain storm. They told me to wait until it warmed up and things would start working again. |
| Category | Electrical System, Unknown Or Other, Vehicle Speed Control |
| Date | Jan 03, 2023 |
| State | OR |
| Description | Unknown mykey has me hostage. When I purchased my vehicle they only had 1 key. Not realizing that setting up the mykey for my vehicle, I would be putting myself and others that drive on the road with me grave danger. I purchased my truck in march of 2019 and I the fall of 2021 I didn't think nothing of it by setting up the mykey for my ford f-150. Well without further a due I realized that the restrictions that the mykey puts on there owners. Driving on the freeway or anywhere one may have to pass another vehicle quickly . Hang onto your hat because the speedometer stops at 80 and you just might find yourself between an on coming vehicle and the vehicle you were trying to get around before he thought about not allot you to… in the last 15 months there's been to many near misses because of the mykey restrictions on my speedometer… ford says they can't turn the mykey off without another key…. They ant my to pay 0. 00 for a spare key… they need an administration mykey key & standard mykey key to delete the mykey functions. Now to me, that doesn't make since what so ever to be able to set up the mykey function with only 1 key when you need 2 to defunction them. |
| Category | Power Train |
| Date | Jan 03, 2023 |
| State | TX |
| Description | The 10 speed transmission has adaptive learning software. The transmission miss gears and lurches forward as if to be struck from behind. When the truck is in the higher gears the transmission disengages and acts as if in natural. There are times when the transmission shifts from 8 to 1 causing the vehicle to "buck". This is a serious safety issue that ford has no plan to correct. |
| Category | Wheels, Wheels:lugs/nuts/bolts |
| Date | Jan 03, 2023 |
| State | TX |
| Description | Recently took my truck to discount tire for a tire rotation and rebalance. I was made aware that the lugs nuts on the truck are swollen. I was told by the discount tire employee this is common on f-150 trucks. He highly recommended that all lug nuts should be changed for safety and that the proper lug nut socket can be used. The lug nuts were so swollen that the recommended 21mm socket would not fit. The employee also said that the lug nuts should not do this and there is a potential for the lug nuts to fail. Discount tire was able to remove the swollen lug nuts safely without damage and I paid to get new lug nuts installed. The other reason for replacing is that if I needed to change the tire the provided lug wrench that comes with the truck would not fit the swollen lugs. The lug nuts provided with my f-150 are defective and the cost of replacing should not be put on the consumer. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 02, 2023 |
| State | OR |
| Description | While driving my truck making turn into our driveway passenger door opened with out being touched. Daughter was thrown side ways towards opening but was restrained by her seat belt. Since this time doors have opened numerous times and at time will not latch at all. This only happens on cold days. So the problem is in door and or door latches. Now to drive we have to ratchet strap doors shut. I have videos of the doors not latching. Dealer ships act as if they have never heard of this problem. Has never been inspected by police or shop or others. Internet indicates this is a problem others are facing. Ford seems not to care that my child almost fell out of a moving car. In acceptable. Seems like they would recall such an extreme hazard condition. No warning no remedy that is a for sure fix. Just misdirection and avoidance. |
| Category | Electrical System, Steering |
| Date | Dec 29, 2022 |
| State | WA |
| Description | While driving at generally any speed from 8mph up to 70mph the electronic steering wheel will pull in either direction, I have brought this truck into a certified ford dealership and they said everything they checked out was okay with said truck. This is not okay as it almost pulled me into the ditch while turning a corner. Other then that incident this erratic steering situation arises anytime I am driving, it does not appear to be intermittent. |
| Category | Engine |
| Date | Dec 29, 2022 |
| State | KS |
| Description | The contact owns a 2018 ford f-150. The contact stated that while starting the vehicle, there was a clunking sound coming from the engine compartment. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer, but the failure could not be duplicated, and no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 1,500. |
| Category | Latches/locks/linkages:doors:latch, Unknown Or Other |
| Date | Dec 28, 2022 |
| State | LA |
| Description | My door latch froze open during the recent hard freeze in louisiana. The door would not latch closed. I had to drive home, holding the door closed with my hand. I previously brought my forward to the dealership because there was a door latch safety recall, but ford would not fix it, saying I lived in a warm climate. |
| Category | Power Train |
| Date | Dec 27, 2022 |
| State | MD |
| Description | In october 2022, I began noticing while driving slight jerking, hesitation and apparent engine or transmission noise that appeared that my truck wanted to accelerate of when idling to a stop. A service light did come on at this point. I took my truck in to koons ford in falls church virginia and reported my observations and concerns to service advisor [xxx]. [xxx] advised me that his service technician could diagnose the issue, and that the fee for this diagnostic work would be 0. I paid this fee with my credit card, but still don't have a record of this payment as it didn't appear on the invoice I received when the catalytic converters were replaced. [xxx] advised me that the issues I reported to me at the conclusion of the diagnostic testing that I needed new catalytic converters. The issue persisted and subsequently told by [xxx] after bringing my vehicle back to the dealership for almost 3 days of diagnostic work that I now needed a new transmission. I had been driving my truck and experiencing jerking and stalling to the detriment of my safety and that of my wife and grandchildren. I had to wait almost 4 weeks for the catalytic converters to come in for the catalytic converter installment. I was never advised during the period I was waiting for the catalytic converters to come in that driving the truck posed a safety risk so I drove it, albeit on a limited basis, while waiting on the parts to come in. A service light did come on at some point after the catalytic converted was installed and I coordinated a time to bring the vehicle back to koons and as I indicated previously, after almost 3 days of presumably ford technicians evaluating my, I was advised I needed a new transmission. I only have 80k miles on this truck that I purchased in november 2018. I understand the f-150 trucks, and late model f-150 trucks including 2018s have been found to have 10 speed transmission issues. This was not mentioned in any of my conversations with ford. Information redacted pursuant to the freedom of information act (f |
| Category | Power Train |
| Date | Dec 27, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated that occasionally while the vehicle was parked or idling; while attempting to accelerate, the engine revved and the transmission hesitated before responding, causing the vehicle to jerk forward. The contact learned that the failure was known as hard shifting. The failure first occurred intermittently but had since become constant. The contact had taken the vehicle to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The contact was then transferred to the nhtsa hotline. The approximate failure mileage was 92,000. |
| Category | Structure:body, Unknown Or Other |
| Date | Dec 26, 2022 |
| State | NY |
| Description | The rear passenger side door did not latch. My 6 month old son could have fell out because his car seat is on that side. Luckily I noticed it when I was backing out of the driveway and not on the expressway. I pulled back into the drive way and tried to shut the door about 30 times. It would not shut. All the other doors worked fine. The only way to keep the door shut was to hold the door shut and lock the truck. After I did that my door would not unlock. It tried doing it manually but it was stuck in the lock position. It seems something is wrong with the door latch and I am glad that I caught it or my baby could have gotten hurt. The door latches in the truck have to be looked at. I just bought this truck from a dealership last week too. |
| Category | Structure:body |
| Date | Dec 26, 2022 |
| State | PA |
| Description | Frozen door latch,unable to close or lock,must hold door closed with one hand while steering with the other hand,extremly unsafe!!! |
| Category | Structure:body |
| Date | Dec 23, 2022 |
| State | VA |
| Description | After loading groceries into the rear seats, I shut the passenger door and thought it was latched. I started to drive off and the door came open. I spent 20 mins trying to get it to latch and although I could move the door latch mechanism with my fingers, the door would not latch and remain shut. I ended up tying the door shut in order to drive home 7 miles. |
| Category | Latches/locks/linkages:doors:latch, Structure:body |
| Date | Dec 22, 2022 |
| State | TX |
| Description | The truck was sitting in the driveway and out of nowhere the alarm went off. Go out to inspect and the vehicle is showing that the driver and left back door are not closed. The driver side door will not latch it opened up out of nowhere and will not latch. Apparently this issue is know with ford trucks when it gets too cold. This is a safety issue because the door will just open while driving. |
| Category | Latches/locks/linkages:tailgate:latch, Structure:body |
| Date | Dec 22, 2022 |
| State | WI |
| Description | We were driving and another car told us our tailgate was down. We did not put anything into the truck before we started our drive and no buttons were pushed. The tailgate went back up without incident, however there was also no indication from inside the truck that the tailgate was down. |
| Category | Visibility:windshield |
| Date | Dec 22, 2022 |
| State | WI |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 5 mph, the rear windshield shattered without warning or impact. The dealer was contacted and stated that there was no recall on the vehicle related to the failure. The manufacturer was contacted and confirmed that there was no recall on the vehicle related to the failure. The failure mileage was 75,000. |
| Category | Power Train |
| Date | Dec 20, 2022 |
| State | OR |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at various speeds, the transmission was slipping with the engine revving. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic tests or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. |
| Category | Unknown Or Other |
| Date | Dec 19, 2022 |
| State | GA |
| Description | I opened both front doors this morning after freezing temperatures last night. Once opened neither door would latch close. In order to get my truck to the ford dealership, my passenger and I both had to physically hold the doors closed while going down the highway. This is the second time this has happened. |
| Category | Wheels:rim |
| Date | Dec 19, 2022 |
| State | OR |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 60 mph, the rear oem passenger's side rim inadvertently fractured in half. There was no warning prior to the failure. The contact stated that she was able to place the spare on the vehicle. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 98,000. |
| Category | Structure:body |
| Date | Dec 16, 2022 |
| State | IA |
| Description | Drivers door fails to latch, appears to be similar to freezing issue on nhtsa recall id: 17v652000. |
| Category | Electrical System |
| Date | Dec 13, 2022 |
| State | FL |
| Description | Radio and camera do not work full screen does not turn on |
| Category | Back Over Prevention: Sensing System: Camera |
| Date | Dec 12, 2022 |
| State | FL |
| Description | Radio, sync system. Safety concern, no back up camera. Radio would work intermittent, many complaints on the web. |
| Category | Power Train |
| Date | Dec 12, 2022 |
| State | PA |
| Description | Truck was in first gear and pulled out into intersection to make left turn. When depressing gas pedal no power to truck and was almost t boned in the middle of intersection. The issue has happened multiple times when driving. The vehicle has only been looked at by mechanic who recommended it be taken back to ford dealership due to transmission issues that should be under powertriain warranty 5years 60,000 miles. Issue started happening with approx 45,000 miles and now has 51000 miles as of december 2022. |
| Category | Power Train |
| Date | Dec 12, 2022 |
| State | GA |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 60 mph and merging onto the highway, the vehicle independently shifted out of low gear and into high gear but lost forward momentum. The contact stated that the vehicle was revving; however, the vehicle failed to respond as needed. The contact stated no warning light was illuminated. The contact stated that the gear shift indicator was intermittently inoperable. The contact stated that the failure had become a recurring failure. The contact stated that she attempted to pull off the roadway to attempt to get the transmission to work correctly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be rebuilt or replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,350. |
| Category | Visibility:defroster/defogger/hvac System:rear Window, Visibility:glass, Side/rear |
| Date | Dec 12, 2022 |
| State | MD |
| Description | 12 dec 2022. In southern maryland I started my truck remotely. About 15 minutes later I went out to the truck, opened up the back rear door and placed a roll of christmas paper on the floor. I closed the door and then a loud explosion took place. The rear window (not door windows), with a center motorized sling window, had completed shattered throwing glass all over the covered truck bed and inside of the back seat. No one was in the car when I closed the door. Did an internet search and this is a major problem with these trucks in the usa and canada. Called 2 ford dealers. First was no help at all and the other professed to look into it and has not called back. Contacted my insurance company and it is covered but I have to pay a Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System, Engine, Structure:body |
| Date | Dec 07, 2022 |
| State | VA |
| Description | Vehicle had electrical issues - diagnosis by dealership was water damage to the body control module. This module is inside the cabin on the front passenger area by their feet/legs. The issues included - flashers goin off, horn going off, truck bed gate dropping open - while parked and while driving down highway, and entire vehicle just shutting down while all of the issues happened at once. People have been put at risk by the gate dropping and the immediate shut down of an operating vehicle. The dealer was able to reproduce the problem. I had it happen twice. I have since identified that it is something that is a known issue on f150 forums. So much so that the likely cause of the water damage has been identified, and forwarded to the manufacturer. They are not fixing the issue. Manufacturer's dealership technician identified the water damage as the root cause. Required a replacement body control module. Possible warning signs: noted by myself and others. Emergency flashers randomly going off. Power drain on batteries. Horn going off randomly. Root cause: unsealed seam between body panels under the hood in the engine bay. Leaking water falls on firewall and then onto the body control module electrical component. Shorting will eventually ensure. This can happen any time. F150 forum thread documenting the likely culprit leaking seam: https://www. F150forum. Com/f118/water-leak-cowl-seam-474781/ |
| Category | Engine |
| Date | Dec 07, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford f-150. The contact stated that after starting the vehicle, there was a rattling sound coming from the engine compartment. The contact indicated that the failure was present during cold starts. The vehicle was taken to the local dealer who diagnosed that the engine cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000. |
| Category | Power Train |
| Date | Dec 05, 2022 |
| State | IA |
| Description | This is a messed up known issue with ford f-150 2013-2018 model years with intermittent/unintended 4wd engagement. The system would lose vacuum and cause the hub to attempt 4wd engage at speed with loud grinding noise. Dealer for longest time could not/would not properly diagnose until I physically brought in the service bulletin. Ford's fix is to seal the vacuum hose and disable 2wd. And run awd 24/7. #1 - lost 3-4 mpg average #2 - wore out the wheel bearing at 45,000mi. That was a 0 repair. Totally unacceptable! |
| Category | Latches/locks/linkages:doors:latch, Unknown Or Other |
| Date | Dec 02, 2022 |
| State | WA |
| Description | 2018 ford f-150 in 28 degree temperature the driver's door latch failed and will not latch and stay closed causing an extremely unsafe and hazardous condition. |
| Category | Power Train |
| Date | Dec 02, 2022 |
| State | NC |
| Description | My truck has been shifting hard into 3rd gear in the mornings when the transmission is cold. I have reported to ford and a fix was attempted but nothing got better. This morning while taking my kids to school the 10 speed automatic transmission downshifted from 7th to 2nd gear while going 45 miles per hour. It reved the engine super high and slowed the truck quickly. It feels unsafe and I'm scared to put my family in my truck. |
| Category | Structure:body |
| Date | Dec 02, 2022 |
| State | CA |
| Description | The driver's door freezes, so once the door is opened it will not latch closed until the door is warmed up. Additionally, the door can catch when closed, but if any pressure is put on the door, it pops open because the latch or mechanism is frozen and will not function properly. This has happened multiple times now, and ford has stated that we don't live in a 'cold' climate region, so the can not get the cold weather 'repair' to fix this issue. I believe this is a significant safety issue, I can't drive the vehicle until the weather warms up so the door latch will work again. |
| Category | Electrical System, Equipment:electrical:infotainment:video (touch)screen/monitor/unit |
| Date | Nov 29, 2022 |
| State | IL |
| Description | There is a noticeable lag in the infotainment system whenever an input from the steering wheel is changed or the screen is touched. The navigation screen shows "no gps" and the maps stop working frequently. There are times the touch screen is black and completely unresponsive. The bluetooth connection with my phone connects and disconnects constantly also. The usb ports directly beneath the radio frequently don't work either. Safety is effected because of increased time looking away from the road trying to answer calls or get directions through the navigation system. The problem has not been inspected because I haven't been to the dealer since this first started happening. There were no warning lamps. The only indicators were that the bluetooth connection for my phone was dropped and the "no gps" was displayed on the maps. This first appeared about 3 months ago. |
| Category | Power Train, Power Train:automatic Transmission |
| Date | Nov 29, 2022 |
| State | FL |
| Description | The transmission skips gears. It shifts from 1 to 3 and 3 to 5 skipping 2 and 4 gears and I took to dealership and they said it's normal. When it shifts from 3 to 5 it's jerks all the time and it's not a smooth shift like every other shifts so there's something wrong with transmission or software. Recently I had issues while driving on freeway around 70-75 mph the truck was on 10th gear and it automatically shifted to 1 and then 5 then 6 then 9 and then shifted to 10. It happened like 2-3 from when I had this truck. When it did that it lost acceleration momentarily. Feel really unsafe when it does that because it can cause a wreck. The truck don't have engine light on but it definitely have some transmission issues and dealerships doesn't respond as there's no codes and I have extended warranty and dealership wants to charge me money for inspection. Please review my concern. |
| Category | Structure:body |
| Date | Nov 27, 2022 |
| State | MI |
| Description | Tailgate opens while driving and has occurred many times. |
| Category | Unknown Or Other |
| Date | Nov 25, 2022 |
| State | TX |
| Description | 2018 ford f150 with 5. 0l v8, front drivers wheel bearings are failing prematurely. My vehicle showed symptoms around 40k miles and replacing both sides wheel hubs at 50k miles. Online ford forums are have common threads of people addressing the wheel bearing failures and most common with the v8s. Oem parts for each wheel hub from the dealer were 0each. If unaddressed the wheel bearing could fail causing serious safety risks. Owners manual scheduled maintenance does not list replacement of wheel bearings within the first 150k miles. |
| Category | Engine |
| Date | Nov 23, 2022 |
| State | WA |
| Description | My truck stalls when I brake to a full stop when the auto start/stop is deactivated. It is an intermittent problem that I have had the ford dealer investigate twice with no resolution. It is a bothersome irritation that can potentially get me rear-ended when, at a traffic light, the truck dies and I have to shift to park, restart the engine, shift back into drive, and hopefully make it out of there. |
| Category | Suspension, Visibility/wiper |
| Date | Nov 23, 2022 |
| State | TX |
| Description | The wipers will stay on. The rear suspension is rattling. I have not had an accident in my truck. There was no incident with my truck. The dealer at bbmotors confirmed the suspension rattling the last time I had service there. |
| Category | Power Train |
| Date | Nov 18, 2022 |
| State | TX |
| Description | Transmission slips in and out of gear while in operation. When started, the truck will slip into neutral as it is driven. Makes it hazardous when merging into traffic or trying to pass as the transmission will slip without warning. |
| Category | Engine |
| Date | Nov 16, 2022 |
| State | NC |
| Description | Cam phasers still rattle after recall work was done. Ford refuses to fix it properly. |
| Category | Power Train |
| Date | Nov 13, 2022 |
| State | MI |
| Description | Transmission goes slamming into gear on downshifts from 10 to 8 and 5 to 3. Terrible smoothness and it feel like the drive train is getting huge shock each time this happens. Upshifts from 3 to 5 are not smooth either under normal driving conditions |
| Category | Engine |
| Date | Nov 12, 2022 |
| State | IL |
| Description | Engine rattles for 10 seconds at start up caused by the camshaft timing phasers in the engine not performing correctly. This is an ongoing problem with ford trucks. This causes unpredictable performance from the engine at any given time. It will set a permanent code in the pcm for camshaft timing not in specifications, check engine light. Ford was fixing the problem after complaints to customer care but doesn't now. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 08, 2022 |
| State | MD |
| Description | From the summer of the first year of purchasing the new vehicle on april 4, 2018, due to the very foul smell of urine when the air conditioner was operated, diagnosis and repairs were requested to more than 4 dealers in new york city, but only the opinion was presented that there was nothing wrong except for cleaning methods, and every summer I constantly asked other dealers for diagnosis and repair, but it didn't work. However, I have continuously commissioned the dealer every year to solve this problem, and the dealer of the current ford lincoln of queen said that if the warranty repair is not possible, the owner must pay the cost to do the work, and the warranty repair that I have part, but they are due to the borrower's faulty use no warranty repairs due to since there has been a problem since the first year of purchasing the vehicle, I have continued to request repairs until now, but they have ignored them and dealt with things in a disrespectful and formal way, causing mental and physical pain up to this point. My warranty repair insurance is until april 2025 since there was a problem with it from the time I bought the new vehicle, I continuously requested repairs every year to the present. In other words, they are demanding repair costs with the excuse of consumer responsibility and negligence now that they have secondary functions. |
| Category | Power Train |
| Date | Nov 06, 2022 |
| State | OH |
| Description | The transmission is very temperamental, at times it works like a dream and then on some days it shifts harsh, shifts late into high engine rpms. At times when shifting into gear, into drive or reverse either from park or neutral, it shifts with such harshness the whole truck shutters and there is a loud boom. When this occurs I get very startled and my heart rate jumps, it is that unsettling. |
| Category | Structure:body |
| Date | Nov 06, 2022 |
| State | OH |
| Description | This f150 developed an annoying whistling wind noise at around 50mph and higher. I cannot be sure but I think it's originating from the windshield area. Owned this vehicle since new and now has 22,000 miles. |
| Category | Wheels |
| Date | Nov 05, 2022 |
| State | CA |
| Description | The outer casing of the lugnuts break off, needs to be recalled and replaced |
| Category | Service Brakes |
| Date | Nov 02, 2022 |
| State | IL |
| Description | The contact owns a 2018 ford f-150. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake controller was defective and was draining the battery. The independent mechanic diagnosed that the brake controller needed to be replaced. The part was replaced. The vehicle was then taken the local dealer where the brake controller was reprogrammed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline. The failure mileage was approximately 41,000. |
| Category | Air Bags, Steering |
| Date | Nov 01, 2022 |
| State | TX |
| Description | The steering wheel has cracked in the center area housing the air bag and horn. I believe this is a safety hazard. With the crack going over half of the way through the steering wheel, there is a chance of the air bag deploying without cause. |
| Category | Power Train |
| Date | Oct 27, 2022 |
| State | WV |
| Description | I purchased this vehicle with less than 50k miles on it. There was a slight shudder on the test drive, but the salesman and I deduced it was the aggressive tread of the tires it came with. I made the purchase anyway as my previous two f150s were great vehicles, and until this truck, service questions were usually rectified well within expectations. After a couple of weeks, there were several little "incidents" of clanking sound when turning the truck on, and now and then, the sound was accompanied by a harsh change in gears, from park to reverse and then to drive. Overall, the shudder came back regularly, and I can recreate it at will; 99% of the time, it would happen at less than 30mph and around 1,500 to 2,000 rpm between 4th & 6th gear. I brought the vehicle back in for regular servicing and mentioned the shudder. I also offered twice for the mechanics to ride with me. But, they took it out alone and then reported they could not recreate the issue. I was at highway speed yesterday, and the truck began slowing down on its own in heavy traffic. I had the accelerator almost to the floor before it would respond so we could get out of the way of other traffic and safely off the highway. This morning (10/27/22), the check engine light is on, and the conversation with the ford dealership was not fruitful. The earliest opening they have to run a diagnostic is 11/7/22. And, they reported that "if it's a transmission issue, we can't do anything about it, right now" with no apparent reason or estimated time of when. They advised me to check with another ford service shop since the truck remains under warranty. This is going to be a challenging conversation as there are only a handful of other options in our region of west virginia. Most of them require a long-drive, or in my case, an expensive tow. |
| Category | Power Train |
| Date | Oct 26, 2022 |
| State | OH |
| Description | The 10 speed transmission has sever lag in shifting causing the vehicle to stop in intersections and in heavy traffic. It is failing to shift gears at low speeds and into reverse without significant engine revving (rpms). I took the vehicle to roush ford columbus ohio (10/25/2022) and they reset the adaptive transmission. The next day (10/26/2022) the vehicle was worse and not drivable. The vehicle had not previously had any service lights on. Now after service there is a check engine light on that came on after driving a 1/4 mile. |
| Category | Back Over Prevention: Warnings, Electrical System |
| Date | Oct 25, 2022 |
| State | NY |
| Description | The vehicles electronic systems all seem to be going haywire. Towing alerts are given when not actual or sometimes not even towing. Backup camera is on/off when backing up then touch screen does not function for several minutes after backup camera was on. Towing and backup camera malfunctions affect driver safety and vehicle accident prevention. The problem has not been looked at and/or repaired by dealer as I'm investigating what the issue 'may be' (first indication is apim module???) no oem or police inspections performed started winter/spring 2022 and have gotten worse. First signs were trailer warning alerts then progressed with gps and backup camera outages. Now none of vehicles electronics seem to be function at or even near 100 percent effective. |
| Category | Unknown Or Other |
| Date | Oct 24, 2022 |
| State | CT |
| Description | This has happened to me several times over the last year. While towing and decelerating the engine shuts off and the following error message appears "auto startstop manual restart required". This appears to only happen when towing and the rpms are under 800. Restarting the engine is difficult. This has happened at exit ramps, stop lights and in slow traffic. This is very dangerous and has almost caused an accident. |
| Category | Engine |
| Date | Oct 23, 2022 |
| State | OH |
| Description | I have a 3. 5 ecoboost in my f150 and it has the known cam phaser problem. Ford is refusing to pay for the repair even though they know and have acknowledged the problem. This issue is pretty much effecting every 3. 5 built. Being a mechanical component within the motor I would think that it will eventually fail causing a catastrophic failure in the motor that if it happens at the wrong time it could cause a serious traffic crash. |
| Category | Engine |
| Date | Oct 20, 2022 |
| State | MI |
| Description | Ford initiated 21b10 cam phaser reprogram recall, which updates the software to prevent rattling on start up. My issue the software update is a temporary repair that will ultimately reduce ford repair liability when vehicles power train warranty expires. With my personal vehicle I experienced a transmission failure while commuting on a congested hwy in a construction zone. The transmission failed at 18000 miles. The 21b10 pcm software update was performed in july and did not take, the engine rattle on cold start has resurfaced. In addition, it is my understanding that this issue causes the engine to run harder and is less efficient with fuel. This is most likely the reason my fuel mileage never reached the manufacturer benchmarks. I have taken the vehicle back to a shop and the rework is 10 hours, the dealer estimated 30-45 days for parts ordering and service back logs. All of this is at my detriment. I will still have to pay payments and insurance and suffer loss of use. It is my hope that these extended warranty issues can be reviewed 21b10, is an extended warranty, the is no s; however, I believe there should be. |
| Category | Unknown Or Other |
| Date | Oct 20, 2022 |
| State | AL |
| Description | Transmission jerks when putting it in gear. |
| Category | Unknown Or Other |
| Date | Oct 20, 2022 |
| State | MO |
| Description | The rear end of the vehicle failed and had to be completely replaced. I believe this was caused due to the ten speed transmission issues that have been reported for ford f-150's from 2017-2020. The failure was less than ten thousand miles after the powertrain warranty had expired costing ,467. 32. This incident happened in may of 2021. The truck has also had problems with the fuel system and the engine running roughly but hasn't cause any major damage just diagnostic and repair bills from ford. |
| Category | Engine, Power Train |
| Date | Oct 19, 2022 |
| State | MS |
| Description | Trucks transmission makes a loud noise when shifting from park to drive, trucks transmission also jerks when letting off the accelerator. Trucks engine makes a knocking noise when idling truck has 36000 miles on it! |
| Category | Service Brakes |
| Date | Oct 19, 2022 |
| State | AZ |
| Description | Brakes failed, without prior notice. Brake fluid leaking out immediately upon refilling. Had to have truck towed to ford autonation scottsdale 8555 e frank lloyd write blvd, scottsdale 85260. Technician stated that brake master cylinder leaking from the rear seal and into the brake booster. Needed to replace the master cyinder and brake booster. This is the identical situation that initiated the recall notice nthsa#22v150 and ford recall #22s11. This truck was manufactured at the ford kansas city assembly plant, the exact same plant that is involved in this recall. However because my truck is not the engine type covered un the recall, my repairs were not covered, even though it is the identical problem performed at the exact same plant. |
| Category | Unknown Or Other |
| Date | Oct 19, 2022 |
| State | LA |
| Description | I was driving on the highway at 65 mph. A warning light came on saying my driver's side blind spot warning was not working. Then immediately a warning light with a wrench came on and said that there was a problem with the transmission. Then my truck shut down completely. It is not able to start, and the ford dealer says they have no idea why. |
| Category | Power Train |
| Date | Oct 18, 2022 |
| State | TN |
| Description | 10r80 transmission disengages. 2018 f150 with 136,000 miles, transmission began intermittent shifting at approximately 120,000 miles. Reported to dealership, asked for tcm/ecm update. Dealership refused, saying there was no update for this vehicle. Replaced the valve body and shift solenoids at 134,000 no change. At roughly 135,000 miles called a different ford dealership in my area, service writer stated there is still no software update for this vehicle, & casually said it's probably a clutch problem. The transmission 'works' properly when it is gear, it does not select or shift properly. At times, the transmission disengages and throttle control is lost, sometimes during these events the engine races, other times it goes to idle. Either way, throttle pedal is ineffective. Contrary to the service writer's assumption, this is not clutches, it is software. This condition is dangerous as the transmission often disengages when accelerating onto the roadway, during these episodes, the driver has to take evasive action to avoid being hit from behind or worse, in cross traffic, from the side. |
| Category | Wheels |
| Date | Oct 14, 2022 |
| State | VA |
| Description | I was driving my ford f150 on road. My tire pressure warning came on. I pulled into a fast food restaurant. I retrieved my tire changing tools. I tried to loosen the wheel lugs. The tire changing wrench would not fit the lug nuts. I tried hitting the wrench to force lug wrench on to nut. It would not fit. I called a tire repair shop and a truck arrived. His wrench would not fit either. He left and returned with a large hammer. He drove the wrench socket onto the lug nut and was able to loosen all lug nuts. I called the dealer and spoke with service. The lug nut has a ss sheet metal wrap around the lug nut. When the nut is removed, as in a tire rotation, the ss sheet metal wrap is stretched and deformed, thereby making the lug wrench useless. The dealer said to bring truck in and they would replace the lug nuts. I lost 3 hours and paid the tire repair shop . 00. Unacceptable, could have happened to anyone, anywhere. |
| Category | Power Train |
| Date | Oct 10, 2022 |
| State | TX |
| Description | My 10 speed ford started acting up. First it started with rough and hard shifting into third gear and no has gotten progressively worse to jumping out of gear when trying to accelerate onto the highway or just simple driving to the store. Now it will not hardly move. Ford told me I needed a new transmission for 00. Dont have 8k and this is my only vehicle. |
| Category | Power Train |
| Date | Oct 09, 2022 |
| State | SC |
| Description | Vehicle slips out of gear between 3rd and 4th gear and between 7th and 8th gear causing vehicle to slow down unexpectedly. I can make vehicle available for inspection. Took to ford dealer in south carolina and was told there is no fix other than a new transmission. |
| Category | Power Train |
| Date | Oct 03, 2022 |
| State | IA |
| Description | Trans hard shifts between 2-4. It skips gears and aggressively slams into the next. Also it slams into reverse. |
| Category | Engine |
| Date | Sep 30, 2022 |
| State | MI |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 30 mph and slowing for a traffic signal or sign, the brake pedal was depressed and while coming to a stop the vehicle suddenly accelerated independently. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent however, the failure had started to occur at start up and the vehicle would accelerate independently. The contact had taken the vehicle to a local dealer who diagnosed the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 28,000. |
| Category | Exterior Lighting:headlights |
| Date | Sep 28, 2022 |
| State | IL |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at night the passenger's side headlight became inoperable. The contact stated that the failure became more frequent and the driver's side headlight intermittently failed to operate as needed. The contact stated that the failure persisted after switching from auto on to the manual setting. The contact stated that after activating the high-beam headlights, the headlights operated as needed. The failure recurred while using the low-beam headlights. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who could not determine the cause of the failure. The vehicle had not been repaired. The contact researched online and related the failure to nhtsa campaign number: 20v097000 (exterior lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Sep 23, 2022 |
| State | FL |
| Description | This 2018 f150 developed a cranking noise when starting the engine. Dealership tried two software upgrades per manufacturer notices to solve the issue. The issue was not solved and was said to be cam phasers need to be replaced. Manufacturer internal document to dealer stated that driving the vehicle with this problem would not cause any problems and is safe to drive. Dealership had been waiting months for parts. Set-up for an appointment was for later this month, but last month while driving on the interstate the engine light which was on from the engine issue but a new light, the wrench light came on with the engine light flashing. All power was being lost and had to dodge other vehicles to move over to emergency lane as I had no control of the vehicle. While waiting 12 hours for a tow, I had researched this issue online and found that the manufacturer had a memo out not to drive the vehicle under this condition and have a flatbed tow the vehicle to the nearest dealership and do not start the vehicle up. That this was a catastrophic power train failure and ecu failure. The vehicle sits at the dealership now and is still waiting to be looked at as it cannot start up and has to be pushed within the service area. |
| Category | Service Brakes |
| Date | Sep 22, 2022 |
| State | PA |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle would not immediately stop or slow down. The contact indicated that the failure was intermittent and had occurred on multiple occasions. The vehicle was taken to two different dealers who were unable to duplicate the failure or determine a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. |
| Category | Structure:body |
| Date | Sep 22, 2022 |
| State | OK |
| Description | Condensation from evaporator drain is leaking into cab, which has created mold, exposing myself and any passengers riding in my vehicle including my kids. Ford issued tsb 19-2345 to fix this issue but it does not work and they are not willing to replace the molded carpet under a field service action. This is a known design flaw that should be fixed as soon as possible to prevent mold growth. If mold is found, carpet should be replaced immediately due to the health hazards associated with mold in an enclosed vehicle. Ford should be held liable to fix these issues without any charge to the customer. |
| Category | Visibility/wiper |
| Date | Sep 21, 2022 |
| State | TX |
| Description | Back window shattered without any impact. The truck was parked in my garage. I started the truck, put it in reverse, and let my foot off the brake. As soon as I started moving I heard a loud bang and the back window was shattered. Not cracked but shattered into little pieces. If this would have happened when I was on a highway no telling what could have happened. A dealer said it was out of warranty and they don't do glass so they would farm it out to someone else and I would have to pay for it. I told them no thanks and had it replaced by someone of my choosing. Cost was less than my deductible so I payed for it out of pocket. The truck was parked in my garage and the temperature was in the low 80's at the time. I have no idea what caused the window to shatter like it did. The whole window shattered completely into little pieces. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Sep 20, 2022 |
| State | ID |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 80 mph, the tailgate unlatched and opened independently. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle to another local dealer: kendall ford of meridian (250 e overland rd, meridian, id 83642:(855) 982-8853) who was also unable to duplicate the failure. The contact stated that he continued to experience the failure. The contact took the vehicle back to kendall ford of meridian and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000. |
| Category | Power Train |
| Date | Sep 20, 2022 |
| State | NV |
| Description | My cam phasers rattle on cold start. Ford issued several customer service programs for this issue on the 2018 f150 3. 5l ecoboosts however my truck was not covered even though it was also affected. |
| Category | Electrical System, Engine |
| Date | Sep 19, 2022 |
| State | GA |
| Description | While driving 5mph 5 minutes after starting the truck, the truck caught on fire and burst into flames after stalling out. |
| Category | Engine |
| Date | Sep 19, 2022 |
| State | AZ |
| Description | The contact owns a 2018 ford f-150. The contact stated that upon starting the vehicle, the engine was making abnormal rattling sounds. There was no warning light illuminated. The contact associated the failure to customer satisfaction program campaign numbers: 21n03 and 21n08. The dealer and the manufacturer were notified of the failure and referred the contact to the nhtsa hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,000. |
| Category | Fuel System, Gasoline:delivery:fuel Pump |
| Date | Sep 19, 2022 |
| State | NE |
| Description | The contact owns a 2018 ford f-150. The contact stated that the fuel pump was previously replaced; however, the failure recurred while driving at an undisclosed speed, and the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500. |
| Category | Engine |
| Date | Sep 18, 2022 |
| State | NC |
| Description | Engine burns oil even though a oil consumption test was done and all updates performed. Engine still make chatter noise on acceleration occasionally. |
| Category | Power Train |
| Date | Sep 17, 2022 |
| State | IA |
| Description | Regarding 2013-2018 f-150 vacuum system trying to engage the awd system resulting in noise up front sounds like dragging metal. 2018 ford f-150 with the grinding noise out of the front hubs. Had this going on for 1 1/2yrs & been in the shop 2-3 times with recurring every time. Found a youtube that referenced a technical service bulletin. I took the tsb to the dealership service tech and here's what's on the invoice.. Confirmed customer concern, found there was a grinding racheting noise coming from the front end of the vehicle when driving in 2wd, found tsb 22-2019 for this concern following the tsb found the vehicle was equipped with auto 4wd, tsb stated to remove the vacuum supply line to the iwe solenoid and install 2 vacuum caps in their place. This is at ford's direction. Disable the system so that 2wd no longer active. It's awd all the time. Still can shift into 4wd. Tech says this issue is so prevalent that that's ford's answer.. Unacceptable. Disable the 2wd drive because they can't work the problem. |
| Category | Wheels |
| Date | Sep 15, 2022 |
| State | WI |
| Description | I have a 2018 f150 that I purchased new. Since that time , I have oil changes & tire rotations done . Yesterday I went in to have oil/ rotation done & was informed that they can't get the lug nuts off as they are sold with cheap lug nuts that swell up making it impossible to remove the lug nuts without destroying them & even making it impossible to change a flat on the road . Being told I need to purchase new lug nuts in order to to do a rotation. I feel this is equipment failure. This vehicle is still under a warranty. This should be a recall item , as it affects & hinders maintenance on a vehicle. |
| Category | Electrical System |
| Date | Sep 13, 2022 |
| State | WI |
| Description | Backup camera failed/does not show anything on dash screen. Cannot see behind me when backing up. The dealer service center confirmed the failure and ordered a new wiring harness at my cost of 0. 00. The dealer said the wiring harness for the camera needs to be replaced. The camera worked sporadically and then failed. There is now a message on my dash screen saying the camera does not work. |
| Category | Power Train |
| Date | Sep 10, 2022 |
| State | MI |
| Description | Harsh shifting harsh down shifting delayed shifting between gears a complete malfunction at highway speeds. The truck goes from gear 10 to gear 1 and stays almost in neutral for up to 20 seconds, completely dangerous ford ignores the problem even though thousands of people online are having the same issue. Dealer(s), 6 dealers contacted as of today, cannot get my truck in for 6-8 weeks. I have had the truck in the shop for shifting and transmission issues at least 4 times over the last 18 months. The "problem" goes away for a while but then comes right back. This time is by far the worst and no one seems to care. It is unacceptable and extremely dangerous. When your truck loses power and won't go back into gear while traveling 70 mph... It is absolutely terrifying! |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Sep 06, 2022 |
| State | PA |
| Description | My truck has an automatic start-stop feature. About twice a month, when I am at a stop and the auto stop shuts down the engine, the whole truck will shut down. I will then have to put the transmission into park, turn the key to off and then restart the truck. A warning light comes up on my front display which says auto startstop shift to p, then restart engine. The a with the arrow around it is in orange. This has caused me many issues in traffic and I have been close to getting rear ended on multiple occasions because of it. I have had it to the dealer, haldeman ford of kutztown, on 5 different occasions over the past 6 months and it is still not resolved. The dealership has replaced the battery, did a system reboot and replaced the starter. I have shown them pictures and videos of it happening. They put a computer scanner on my truck that I had to use to record when it happened which I did. They were also able to experience it themselves during one service appointment. My first service appointment was 3. 14. 2022 |
| Category | Power Train |
| Date | Sep 06, 2022 |
| State | TX |
| Description | Transmission is back in the shop for slipping gears, jumping gears, randomly being thrown into neutral, loss of power |
| Category | Power Train |
| Date | Sep 06, 2022 |
| State | FL |
| Description | Hard shifting with driving, when driving the pickup truck would stall and then go into gear real hard causing a hard shifting and it make the trucks rpm go up and not move, but then when the rpm comes down the truck will shift hard enough to feel the impact and could cause an accident. |
| Category | Power Train |
| Date | Sep 02, 2022 |
| State | NC |
| Description | Transmissions slips out of gear both during acceleration and at cruising speed. Vehicle has stalled in roadway in on-coming traffic due to transmission slipping out of gear. Problem exists consistently. 66,850 miles on the vehicle. |
| Category | Engine, Power Train:automatic Transmission:control Module (tcm, Pcm) |
| Date | Sep 01, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving at 20 mph, the vehicle hesitated during acceleration and made an abnormal rattling noise. The vehicle was taken to the dealer where it was diagnosed that the failure was related to customer satisfaction programs: 21b10 (cam phaser replacement) and 21n08 (pcm reprogram due to engine shudder) however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the previous owner was mailed notification of customer satisfaction program: 21b10 (cam phaser replacement) and provided no further assistance. The failure mileage was approximately 60,000. |
| Category | Power Train |
| Date | Aug 31, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at various speeds, the vehicle hesitated when the accelerator pedal was depressed. The contact stated no warning lights were illuminated while experiencing failure. The vehicle was taken to the dealer and the failure was unable to be diagnosed. The contacted stated that the dealer informed him that the failure was with the transmission. The contact was informed that he was not driving the vehicle correctly. The contact stated that the vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000. |
| Category | Power Train |
| Date | Aug 31, 2022 |
| State | MO |
| Description | While shifting from park to drive or shifting from reverse to drive the vehicle makes a very loud bang pop sound from under or rear of vehicle. Dealership claims can't reproduce or it is normal which how would they know if they can't reproduce. |
| Category | Power Train |
| Date | Aug 26, 2022 |
| State | OH |
| Description | Transmission on 2018 f150 xlt does not shift properly. When driving, the lower gears shift very hard, enough to snap your neck. I used the tow/haul transmission feature one day, and while coasting to a stop, the transmission shifted down so hard that everything in the truck went flying. I know that some of the 2018 f150 trucks have been recalled for this very reason but at this time, my vin number has not been added to the list. My vehicle just hit 30,000 miles. I talked with my ford dealer, ford itself and the nhtsa. |
| Category | Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve) |
| Date | Aug 25, 2022 |
| State | CA |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 20 mph, there was poor power and the check engine warning light illuminated. The vehicle was driven to the dealer and diagnosed with a powertrain control failure. Additionally, the cooling system was not operating effectively. The egr bypass valve was replaced. The contact stated that the failure was related to manufacturer recall campaign: 20e04. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. |
| Category | Engine |
| Date | Aug 18, 2022 |
| State | GA |
| Description | The issue I am complaining about is customer satisfaction program #21n03. For some reason ford did not issue a recall on this issue even though they know they have an issue with the cam phasers and this problem is very widespread. The cam phasers on my vehicle failed and had to be replaced and they forced me to pay for a portion of this change even though they knew it was a manufacturing defect and even though they are using a "redesigned" version of the cam phasers in the replacement. This should be a recall and not a "customer satisfaction program" and the full price of the repair should be covered by the ford motor company. They should have to reimburse me for the full cost of this repair since this is a widespread issue with many 3. 5l ecoboost engines. |
| Category | Power Train, Service Brakes, Suspension |
| Date | Aug 18, 2022 |
| State | CO |
| Description | Front hubs, bearings have gone bad, and they are on backorder. 6500 on waiting list. I have been on this list since janurary. Was told today that the company making the part, are not even make them. This could cause an accident if the bearings lockup. The abs and the traction control does not work. Making for unsafe driving. Especially with fall and winter coming. |
| Category | Service Brakes |
| Date | Aug 17, 2022 |
| State | CO |
| Description | Brake fluid was leaking internally into the booster. This caused a low level brake fluid alarm with an immediate soft pedal resulting a significant delay in braking response. Ford has issued a recall for this specific master cylinder leak. However, my vehicle shows no recalls. |
| Category | Unknown Or Other |
| Date | Aug 16, 2022 |
| State | MD |
| Description | When is runiing ac bad small comes ventilation a while .. |
| Category | Electrical System, Fuel/propulsion System, Power Train |
| Date | Aug 14, 2022 |
| State | PA |
| Description | I put the truck in park and left it idle with the air conditioning on for a passenger got out to go do something for a few minutes and the truck just started have flames come out of it from the middle of the truck until the truck completely burned the fire started with the truck running and idling and the the truck was parked on gravel |
| Category | Power Train |
| Date | Aug 08, 2022 |
| State | IN |
| Description | The transmission valve body wears over time and becomes out of sync with the electronic shifting strategies. This caused the clutches to burn up and the vehicle comes out of gear or drops into 1st gear at highway speeds. Transmission was inspected and replaced due to the damage. Prior to the interstate failure was some random hard shifting but no warning lamps or messages. |
| Category | Electrical System, Engine |
| Date | Aug 06, 2022 |
| State | MN |
| Description | After starting the vehicle, at any time in under a minute the vehicle's engine will randomly shut off and display a message on the instrument cluster "auto startstop, shift to p then restart engine". A photo of this message is included in this report. This issue can occur while in park, reverse, neutral, or drive. I have had it randomly occur to me upwards of 40 occasions over the past 3 years. A few times I have actually been driving at a slow speed (below 10 mph) when the engine stopped. So far for me, it seems to only happen when the engine rpm's are below 1500 or so. It feels like the engine shakes and then shuts off, then the dash chimes and displays the message mentioned above. I follow the instructions; I turn the ignition off, shift to park, and restart the engine. Sometimes it starts back up fine and I am able to drive away. Other times the engine shuts off almost instantly and I have to try many, many times (10 to 20) to finally get the engine to stay on so I can drive it. If the engine were to stop while I was making a turn in a busy intersection or on a busy roadway, it would no doubt cause an accident and could be serious or even fatal since I would be unable to move. I have had this looked at by my local ford dealer service shop and they have been unable to replicate the issue. I am not surprised by this since this appears to be random. They have told me to shut off my auto start/stop feature and that is all they did. I have not had this issue looked at by ford, police, or insurance since thankfully so far it has not occurred in an accident. The only warning message that appears is the "auto startstop, shift to p then restart engine" on the cluster. I have not noticed and symptoms that result in this issue so far. This issue first appeared january 2020. Note: this has nothing to do with the auto start/stop feature of the vehicle. I have had this issue occur when the start/stop feature is active and when it is disengaged. |
| Category | Engine |
| Date | Aug 02, 2022 |
| State | NC |
| Description | The contact owns a 2018 ford f-150. The contact stated that while starting the vehicle, the vehicle made an abnormal rattling noise. Additionally, the fuel efficiency had decreased. The contact related the failure to customer satisfaction program: 21n03 (cam phaser replacement) however, the vin was not included. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000. |
| Category | Engine |
| Date | Aug 02, 2022 |
| State | NC |
| Description | The contact owns a 2018 ford f-150. The contact stated that upon starting the vehicle, the engine emitted abnormal knocking and rattling sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while starting the vehicle. The vehicle was taken to the local dealer where an unknown software was updated under ford customer satisfaction program number: 21b10. The dealer informed the contact that an unknown part would be replaced in the event that the software update did not correct the issue. The failure persisted. The vehicle was taken back to the dealer who informed him that the unknown part could no longer be replaced as ford service campaign number: 21n03 had expired in february 2022. However, the contact had not received a letter. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa. The failure mileage was approximately 60,000. |
| Category | Electrical System, Exterior Lighting, Visibility/wiper |
| Date | Jul 27, 2022 |
| State | LA |
| Description | There wasnt an incident yet, but it was made a law that after may 1st, 2018, all new vehicles need rear view visibility systems. Ford made their vehicles have backup cameras, but they are faulty and stop working. Then charge consumers thousands of dollars to fix a safety issue that should be a recall, free of charge. I am filing a complaint om behalf of thousands and thousands of ford owners. This law went into effect may 1st of 2018, according to usdot and the national highway traffic safety administration. What ford is doing is wrong/unlawful and they should have to follow the law just like everyone else (even being an automobile company). |
| Category | Power Train |
| Date | Jul 25, 2022 |
| State | OH |
| Description | Truck shifts gears and goes out of gear when driving at highway speeds. In some cases it loses power altogether when it slips out of gear. It also does this when stopped and trying to accelerate at an intersection. |
| Category | Power Train |
| Date | Jul 20, 2022 |
| State | KY |
| Description | While traveling on interstate truck shifted harshly causing a severe jerk then loss of power. Took to repair facility and after three days truck was returned. On way home roughly twenty-five miles from dealership same issue returned and truck went into limp mode maximum speed of 30mph. Truck has now been at repair facility for six weeks with no end in sight as to when or if a repair will be made. This is a 10 speed automatic transmission with 55,000 miles. |
| Category | Engine |
| Date | Jul 18, 2022 |
| State | LA |
| Description | We took the truck in for a recall for the camphase iii. They stated it will take about three days to fix. The dealership called the next day a stated the truck was ready for pick up. They drove the truck about 120 miles. We notified the dealership the next morning that the truck was not change the gear correctly it was like we was driving a manual. We call and reported the matter to the dealership the said bring it back in two week because they said we had to have an appointment when we had just left the dealership. Took it back two weeks later they said they will have to keep it for another couple of days, call the next day truck is ready, picked up the truck they said drive it for a couple of days and it will stop , but it was worse than it was the last time . I took it back for the 4th time went on a drive with the service man to show him what the truck was doing. He said he will fix the truck it will run just like new he keep the truck for a week this time drove over 200 something odd miles . Got the truck back and they said drive it for another week and it is going to stop, but it is still doing the same thing only worse than it was doing in the begging . We are getting the run around on getting our truck fixed. That had no problems before we took it in for a recall. I do have the dates and names of the individuals that we spoke to over the past 3 months. The warranty is going to run out soon and that is what I think they want to happen they keep putting us off for two week at a time the is our means of transpiration all of this behind a recall |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jul 15, 2022 |
| State | SD |
| Description | When I started the engine at a I-10 rest stop there was no instrumentation, no speedometer, no gas guage, no turn signal, no indication of drive mode p r n d m, nothing. I think I had brake lights. I had to drive over 60 miles on I-10 and then to a walmart. I was pulling an airstrean trailer. After turning off the ignition and removing the key there was some illumination on the screen so I disconnected the battery to avoid being stranded. The next day when I stsrted the truck, all the instrumentation came back. As a result the ford service department had no codes to read. Three weeks kater I lost cruise control for several days during the trip. When I got to a ford service department the cruise control was working again. Twice before that the truck had dropped out of cruise control on it's own. No codes. |
| Category | Power Train |
| Date | Jul 15, 2022 |
| State | CT |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at various speeds, the transmission was slipping and the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where the vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure and offered to cover 65% of the transmission repair. The vehicle was taken to a dealer where the initial repair failed to fix the vehicle. The manufacturer then agreed to the cover the repair for a second time; however, the failure worsened. Two more additional repairs were performed on the transmission but failed to fix the vehicle. The dealer then informed the contact that the transmission needed to be replaced; and provided an estimate. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 67,000. |
| Category | Power Train |
| Date | Jul 14, 2022 |
| State | CA |
| Description | Transmission shifts up and down harshly from 1st to 3rd gear and from 3rd or 2nd gear to 1st. This also happens between 6th and 7th gear, when driving in eco, normal, or wet/snow. Lower gear shifting up or down results in frequent clunk sounds, and sudden change in speed. Experienced loss of rear wheel traction when gears shift at low speed around turns in wet conditions. I tried approaching corners at different speeds, and noticed the transmission likes to shift part way through a left turn, regardless of speed. Vehicle also shifts from 1st to 3rd while rolling at idle rpms, and careers unexpectedly. This is frightening when driving slow around pedestrians in crowded areas, especially elementary school parking lots. On a couple occasions I have almost hit a vehicle backing out of a parking space when my vehicle shifts from 1st to 3rd while my foot is on the brakes. If I didn't have my foot depressing the brake pedal I definitely would have hit a vehicle backing out of a parking space one one occasion. Started day 1 of purchase, and I was advised by the dealer that the vehicle needs to go through a learning mode which takes about 5k miles. Vehicle continued to shift to shift roughly after 5k, so I complained to the dealer. Dealer said my vehicle was not part of the group recognized as having a rough shift issue, but said they could reset the learning process and it might resolve the issue, but the dealer also said what I was experiencing is pretty normal with the 10 speed transmission. Dealer made note of harsh shift after test drive and after completing service said it will take a few hundred miles of driving for the system to retrain itself, and I may notice significant harsh shifts during that time compared to performance prior to service. No problem indicators activated before or after service, and no other resolutions were offered by the dealer, and ford customer service recommended trying a new dealer if I was not happy. Under 30k at 4yo, same behavior |
| Category | Engine |
| Date | Jul 13, 2022 |
| State | NY |
| Description | Auto startstop feature shuts down engine when stopped but frequently does not restart when brake is released. Forced to shift to park and manually restart engine. Sometimes a message is displayed in the dash telling you how to remedy but most often you need to know what is happening and how to remedy. There is an option in advanced settings to turn off the auto startstop feature but that option does not work. |
| Category | Power Train |
| Date | Jul 12, 2022 |
| State | AL |
| Description | Hard shifts and hesitation make this vehicle extremely dangerous to drive. The vehicle may okay not respond to acceleration when pulling across roads and highways. The transmission shifts extremely hard especially between gears 3-5. When driven for a while (hot) the wrench icon comes on and the vehicle begins to lose power. I have had this vehicle at two different dealerships but they cannot resolve the issue. A quick internet search indicates this is a serious issue with a number of vehicles that have this 10 speed transmission. |
| Category | Power Train |
| Date | Jul 12, 2022 |
| State | NY |
| Description | Truck had slight pull to right then shot across road to the left going off left side of road hitting trees and utilities poll. Section of driveshaft was found were truck first went of the road. We were pulling a travel trailer at the time . Truck ended up laying on drives side. Side airbags deployed but not front bags. Uncertain but feel driveshaft failed causing lost of control |
| Category | Power Train |
| Date | Jul 12, 2022 |
| State | AL |
| Description | Transmission, jumping gears, sluggish shifting, jumps gears with a jolt, local and highway speeds. Component was sent to manufacturer. Present since purchase in 2018. Causes warning light, low response (latency) between gas and engine response affects interactions with other vehicles at intersections (uncertainty). Yes, vehicle required major transmission repair and part replacement, now drives like it should have (solid and dependable transmission shifting). Warning engine light. |
| Category | Electrical System |
| Date | Jul 10, 2022 |
| State | TX |
| Description | Engine doesn't start when turning the key. When taking the key out and reinserted the engine starts. Auto stop start failure light displayed on dash while idling at a a stop light. Had to turn the ignition off and on several time while at the light. Vehicle has not been reported to the manufacturer or inspected yet. Vehicle is available for inspection upon request. |
| Category | Unknown Or Other |
| Date | Jul 09, 2022 |
| State | AR |
| Description | At lower speeds the truck dies. Sometimes does not turn back on right away. I've taken it to 3 different dealerships, and no codes have been found. |
| Category | Engine |
| Date | Jul 07, 2022 |
| State | NC |
| Description | Issue with cam phasers going bad over time. Makes loud clacking sound on start up |
| Category | Steering |
| Date | Jul 07, 2022 |
| State | OH |
| Description | The rack and pinion of the vehicle is locking up and becoming very stiff when driving. The steering locked up while in a curve and steered me into oncoming traffic with others in the vehicle. This needs to to be recalled so it can be repaired. There are multiple tsb reports from the manufacturer about the issue as well as a law suit against the manufacturer for the issue. It is gradually getting to be worse of an issue the more I drive it |
| Category | Suspension |
| Date | Jun 30, 2022 |
| State | GA |
| Description | While stopping for traffic I heard a loud bang and my vehicle began to violently shudder to a stop. At the same time my check engine light came on. When traffic began to move, my vehicle would not move. I got out of my vehicle and found the drive shaft sheared in two pieces and laying on the ground. My truck was completely immobile in a busy highway. I believe the transmission was fighting against the brake system while I was trying to stop and the force as a result of that is what caused the drive shaft to shear. |
| Category | Structure:body |
| Date | Jun 29, 2022 |
| State | MA |
| Description | In freezing/wintertime conditions drive side door latch freezes open and the door will not remain closed while driving. Problem remains until the truck warms up. Previous recall to fix issue did not resolve the problem. Dealer has no current fix for the problem other than to tell me it's a known issue. |
| Category | Air Bags, Seat Belts |
| Date | Jun 22, 2022 |
| State | TX |
| Description | The contact's husband owned a 2018 ford f-150. The contact stated that while her husband was driving at 62 mph, he hit the back of the semi-truck on the front driver which sent the vehicle to tailspin and caused her husband to hit the semi-truck for a second time. The second collision sent the vehicle into another tailspin before coming to a complete halt. A police report was filed. According to the police department investigation, the airbag inflator had deployed which struck her husband's forehead. The investigation also determined that her husband's injuries were not consistent with proper airbag deployment. The report also noticed that both the air bag and air bag inflator were found on the floor near the rear passenger side seat. In addition, the report showed bruising constant with the lower lap belt locking but the driver did not have any bruising/burns from the upper seatbelt. The contact was pronounced dead on the scene and was taken to a moratorium. The vehicle was taken to an independent tow yard and deemed a total loss by insurance. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 36,667. |
| Category | Wheels |
| Date | Jun 22, 2022 |
| State | SC |
| Description | Lug nuts were swelled on during tire rotation. If I had a flat, I could not of been able to get them off to change the tire. The dealer suggested to replace them at my cost, yet the vehicle is still under warranty. I was out of pocket for 6. |
| Category | Unknown Or Other |
| Date | Jun 20, 2022 |
| State | VA |
| Description | On multiple occasions there is an error displayed which states, “hood openedâ€. Upon inspection the hood in latched shut. This warning will not show for weeks at a time and then it will return unexpectedly although the hood is still latched closed. Investigation on f150forums. Com shows this has occurred to multiple f150 models. I spoke with a dealership and they stated they are not aware of any hood latch issues. This issue also causes the alarm to trigger as it detects someone tampering with the hood. In addition when attempting to verify the vehicle is locked (by clicking the lock button twice) the truck will sometimes honk the horn twice which means something on the vehicle is not closed properly. Finally, this issue does not allow the truck to remote start as it does not identify as the truck being completely secured. |
| Category | Wheels |
| Date | Jun 20, 2022 |
| State | GA |
| Description | Swollen wheel lug nuts |
| Category | Air Bags, Forward Collision Avoidance: Automatic Emergency Braking, Seat Belts |
| Date | Jun 17, 2022 |
| State | SC |
| Description | I had a front end collision with my truck. The damage was a direct hit on the airbag sensor, and my airbags nor my seatbelts deployed. I was going about 45 to 50. The pre-collision warning appeared right before I hit the vehicle but no automatic braking. The body shop that has my vehicle had safety concerns because my vehicle took the brunt of the crash right on the airbag sensor. No airbags or anything deployed, but the sensor was broken in the accident. The concern is if the sensor was hit directly, why didn't it send a signal to through the system to deploy safety restraint systems. I called ford to inform them of my concerns. After going through several people, I was finally given a case number cas37213430 after days of trying to get them to take me seriously. They told me to take it to a ford dealer to have it checked, but it is wrecked so how will they check it. My concern is that it didn't deploy the restraints because obviously wasn't working properly. I couldn't get all my pics to load so have more. |
| Category | Power Train |
| Date | Jun 15, 2022 |
| State | OK |
| Description | Vehicle makes sudden lunging motion when vehicle is being shifted from part to drive or reverse. After vehicle is in motion from being parked it has random intermittent losses of power. Transmission does not shift properly while the vehicle is in motion. |
| Category | Power Train |
| Date | Jun 14, 2022 |
| State | NC |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 70 mph, the vehicle inadvertently downshifted and then accelerated unintendedly. There were no warning lights illuminated. The contact took the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000. |
| Category | Power Train |
| Date | Jun 14, 2022 |
| State | TN |
| Description | Issue is with the transmission. Shifts erratic and slammed into gear at times. Safety concern is on 7 occasions now it has went into neutral like state after starting in traffic which has nearly caused me to be rear ended. While in this state with no forward acceleration the gear indicator switches between several different gears but not going into any one gear. I am now unable to pull into oncoming traffic for fear of the vehicle not accelerating. Truck has 37k miles and I'm the second owner. Vehicle is at ford dealer now since 06/13/22. I have read several forums with many complaints about this 10 speed adaptive transmission. I am severely worried for my and my families safety and was told by ford dealer they have had similar complaints. Have not been in a crash yet but extremely close with a semi on one occasion. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Jun 14, 2022 |
| State | SC |
| Description | The contact owns a 2018 ford f-150. The contact stated upon completing a tire rotation, the dealer informed him that the lug nuts were deformed and had failed, which made it impossible to rotate the tires. The dealer informed the contact that it was a known failure and advised the contact to purchase new lug nuts that were not manufactured by the ford manufacturer from a local pep boys. The contact purchased the new lug nuts and the dealer repaired the vehicle. The manufacturer was notified of the failure and referred the contact to the nhtsa. The vehicle was repaired. The failure mileage was 56,354. |
| Category | Electrical System, Unknown Or Other |
| Date | Jun 13, 2022 |
| State | IL |
| Description | After towing a trailer for a few hours, the truck has difficulty cranking over after the truck has been turned off for refueling. It seems like the battery or alternator are bad, but I have had both checked and they are in good shape. This only happens when pulling a trailer. This has happened multiple times. The safety concern is being stranded on a road trip. Others have this issue on the 2018 f150 as well. I have read about this. Some have said a wire is overheating. |
| Category | Electrical System, Engine |
| Date | Jun 12, 2022 |
| State | NJ |
| Description | At 9,000 miles the oil ran dry in the engine. No warning lights came on. The vehicle had routine oil change at 5,000 miles. I was stranded on the road with no transportation. After several oil consumption test ford agreed to replace the motor with a long block. After 1,000 miles on the second motor the oils was over 2 quarts low on oil. Ford remedy was a longer dipstick with wider oil range. After two oil consumption tests ford change the motor again with short block. After 20 miles the one of the heads went bad. Ford replaced one head. After 75 miles the vehicle stopped running and is in the shop again. The vehicle has been in the shop for over 6 weeks at a time. I have requested a buy back twice. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Jun 07, 2022 |
| State | CA |
| Description | While traveling on a straight and level interstate freeway with the cruise-control set to 75mph. A huge loss of power followed by a hard downshift from 10th to 7th, up to 9th and attempting to shift back into 10th before I decided to reduce speeds and pull over because it was very dangerous surging/uncontrollable for moments for myself and those driving around me. I noted smoke pouring out from behind the vehicle and that the transmission temp was at 226f. No warning lamps/messages or other sysmptoms noted. Once pulled over, I inspected the underside of the vehicle and noted the whole underside coated in automatic transmission fluid (red in color). The fluid seemed to trace back to just before the engine/transmission interface. Transmission was serviced 7k miles prior. Dealer advised (through email correspondence) that I let the vehicle/transmission cool down and can then continue to drive the vehicle as the atf foams up/ expanding and spills out of the transmission vent tube. If problems persist to bring in the vehicle for inspection. |
| Category | Power Train, Unknown Or Other |
| Date | Jun 07, 2022 |
| State | IL |
| Description | The vehicles transmission randomly malfunctions slamming into and dropping out of gear and slamming back into gear causing vehicle to lose responsiveness. The dealer has informed me its 2018 f150s and expeditions and they do not have a fix. |
| Category | Latches/locks/linkages |
| Date | Jun 06, 2022 |
| State | AL |
| Description | The contact owns a 2018 ford f-150. The contact stated that while towing a trailer, the tailgate opened without warning. The tailgate was dented during the failure. The vehicle was taken to the local dealer but the vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 21v983000 (latches/locks/linkages) after the failure occurred. The manufacturer was notified of the failure but provided no additional assistance. The approximate failure mileage was 50,000. |
| Category | Visibility |
| Date | Jun 06, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving approximately 40 mph, there was a flickering in the rearview mirror. There was no warning light illuminated. The contact noticed that the rear window was detached from the body of the truck. The contact related the failure to a manufacturer defect with the tape connection of the window. The vehicle was taken to the local dealer and diagnosed; however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 39,000. |
| Category | Wheels |
| Date | Jun 03, 2022 |
| State | WI |
| Description | Ford dealer states the lug nuts are swelling. A known build/design quality issue. |
| Category | Engine |
| Date | Jun 02, 2022 |
| State | MO |
| Description | I purchased a new ford f150 with the 5. 0 l v8 engine in april 2018. After the third oil change, I recognized what seemed to me to be an excessive oil consumption problem. After checking my dipstick every 300-400 miles, it appeared the consumption was about 1 quart of oil per 1000 miles. I reported this to the dealer and they applied tsb 18-2354 in april 2020. This included a reprogramming of the pcm and a new dip stick. Initially this tsb appeared to reduce some consumption. However, now in may 2022, it appears that my consumption is around 24 ounces per 1000 miles, which I feel is still excessive. My use of the vehicle is for local transportation and I have only towed 3 small trailers over the last 4 years. Therefore, the vehicle has always been operated well within the manufacturers specifications. I always use ford motor oil 5w-20. I know there is a class action lawsuit against ford over this issue. There are numerous complaints on the internet. I submit this complaint to document my problem before the 5 year engine warranty expires. I can also report the "decelleration rattle" that occurs when the engine is at low rpm, generally when cold. This rattle is not always present but I have seen it described in other complaints. To date, it does not seem to affect engine performance. |
| Category | Power Train, Service Brakes, Vehicle Speed Control |
| Date | May 29, 2022 |
| State | TX |
| Description | While driving down the highway at the speed limit (75 mph), my truck suddenly lost power and partially lost braking. The engine was still running but was running at an idle speed rpm. Both an audible voice and a message on the driver information panel said "drive mode not available, service is needed" braking power was partially lost at the same time. Steering power seemed normal but braking power was also partially lost at the same time. My truck started slowing down, obviously, and as soon as a shoulder was available, I pulled over onto the shoulder and let my vehicle speed decrease. I only had partial braking power (I estimate less than 30%) so was unable to quickly come to a full stop. As my truck slowed to a speed of about 5 mph, it suddenly started working again, although an icon shaped like a wrench appeared at the bottom center of the driver information panel. At the same time of the issue described above, the air conditioning and air blower fully stopped at the same time, and the multifunction display used for audio and navigation went blank for a moment and reset itself. When it came back on the navigation portion of the screen gave a "gps faulted" error. I was able to finish driving to work, where I parked the vehicle. Later, after work, and after the vehicle had been parked for several hours, the truck behaved normally, the wrench icon was gone and there was no indication at all that there had been any issue. I was in congested traffic at the time of the event and it could have resulted in a serious highway traffic accident involving multiple vehicles. |
| Category | Engine, Unknown Or Other |
| Date | May 26, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford f-150. The contact stated while checking the oil level, he noticed that there was no oil on the dipstick. There were no warning lights illuminated. The contact had added oil several weeks ago. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000. |
| Category | Wheels:lugs/nuts/bolts |
| Date | May 26, 2022 |
| State | MO |
| Description | Lug nuts swelled making removal impossible without damaging them and rendering them unsafe for reuse per the tire shop (plaza tire service). Required replacement of 5 initially and all at a later date. |
| Category | Visibility/wiper |
| Date | May 21, 2022 |
| State | FL |
| Description | The rear window spontaneously shattered while stopped at traffic light in south florida I heard a loud bang and discovered the rear window was shattered. It was temporarily held in place by the laminate in the glass and window tint. It was approximately 90° outside, and the air conditioner was on. I inspected both interior and exterior surfaces of the window. They were unmarked. We called our insurance agent and they directed us to get it repaired by one of two companies they dealt with. The vehicle is currently undrivable. When I closed the driver's door upon exiting the vehicle the window pushed out further towards the truck bed. |
| Category | Engine |
| Date | May 12, 2022 |
| State | CA |
| Description | The contact owns 2018 ford f-150. The contact stated while driving at an undisclosed speed, there was an abnormal knocking coming from the engine. The contact stated that the failure recurred while accelerating at high speeds. The contact stated that there were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that camshaft phasers needed to be replaced. The contact was also notified of an unknown recall on the vehicle. The local dealer and manufacturer were notified of the failure but offered no assistance. The approximate failure mileage was 70,000. |
| Category | Visibility/wiper |
| Date | May 09, 2022 |
| State | OK |
| Description | Rear window fractured and exploded when opening and then closing rear drive side door. Original owner. Neighbors outside and didn't see anything unusual or anyone around vehicle and erlo cameras didn't pick up any activity. Vehicle was in driveway closest to garage door. |
| Category | Wheels |
| Date | May 02, 2022 |
| State | FL |
| Description | Lug nuts have a cap on them for looks that swell up and make it impossible to replace with factory tire iron. |
| Category | Power Train |
| Date | Apr 18, 2022 |
| State | SC |
| Description | Transmission stalls/hesitates when pulling out in traffic. Shifts are irractic. |
| Category | Latches/locks/linkages |
| Date | Apr 13, 2022 |
| State | FL |
| Description | The contact owns a 2018 ford f-150. The contact stated that while operating the vehicle the tailgate would randomly unlatch and open. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The contact received notification of nhtsa campaign number: 21v983000 (latches/locks/linkages) however, while checking the vin on the nhtsa and ford website there was no recall listed. The failure mileage was 28,000. |
| Category | Unknown Or Other |
| Date | Apr 12, 2022 |
| State | CO |
| Description | The aipm on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles |
| Category | Service Brakes |
| Date | Apr 09, 2022 |
| State | FL |
| Description | I was driving on a local road and I try to braking and I didn't get any response from my brakes for more than 10 seconds was very scary thank you god I do not have any vehicle in the front of me. I need your prompt attention to this situations I have 2 kids and my beautiful wife I don't want nothing happening. Thank you. |
| Category | Electrical System, Engine, Power Train |
| Date | Apr 08, 2022 |
| State | VA |
| Description | The f150 will stall when auto start/stop activates. This is a critical safety issue due to the vehicle becoming inoperable at intersections while stopped. The issue was reviewed several times by the dealership and issue persisted. The issue is still not repaired and mitigated by deactivating the system. This resulted in a lemon law lawsuit from me to ford with me winning a settlement for 8k dollars. However, this dangerous issue must be properly repaired. I am able to demonstrate this issue upon request. I have also have video of the incident with warning lights that activate. |
| Category | Unknown Or Other |
| Date | Apr 07, 2022 |
| State | FL |
| Description | Auto start stop system stopped engine and would not automatically restart in traffic when using accelerator. Vehicle required that I place vehicle back into park and restart manually. |
| Category | Air Bags |
| Date | Apr 06, 2022 |
| State | TX |
| Description | This vehicle was involved in an offset rear-end collision with a semi-trailer, with the driver's side making the primary impact. The crash resulted in the death of the driver and only occupant. Both the driver's airbag and left passenger curtain airbags deployed. During the police investigation of the crash, it was determined that the steering wheel-mounted airbag assembly completely dislodged from the steering wheel, with the airbag and its assembly being located in the rear floorboard post-impact. The driver sustained a head injury possibly consistent with the airbag assembly striking their forehead area. Two out of three of the plastic retaining tabs were found to have sheered off, likely leading to the airbag assembly being ejected from the steering wheel. Police investigators documented this incident with photographs and have taken the airbag assembly as evidence. |
| Category | Structure:body |
| Date | Apr 05, 2022 |
| State | IL |
| Description | Doors won't latch in below freezing temperatures even after recall preformed in february 2021. Dealer says there's nothing to be done at this point since the recall has already been preformed. The majority of the time when the temperatures drop below freezing you must drive holding doors closed till it will eventually latch. On several occasions the passenger rear door appeared to latch correctly only to swing open when I make a turn. This has happened with my child in their car seat in the passenger rear area. Available for inspection |
| Category | Service Brakes |
| Date | Apr 04, 2022 |
| State | AR |
| Description | The brakes went all the way to the floor. Indicated lights such as (brake) and (brake fluid low) came on. I contacted ford about this issue and they said my vehicles vin number is not listed under the 22s14 recall for this problem so at this time they cannot fix it. |
| Category | Power Train |
| Date | Mar 30, 2022 |
| State | OR |
| Description | I have on numerous occasions had hard upshifts and downshifts and loss of acceleration while traveling uphill or when accelerating in gears 1 through 6. On two occasions I have had vehicles behind me almost collide with my vehicle due to complete loss of acceleration in my vehicle for periods of 4-10 seconds. The problem has been reproduced and confirmed by a landmark ford dealership. During these issues the powertrain malfunction indicator light has turned on. |
| Category | Latches/locks/linkages |
| Date | Mar 29, 2022 |
| State | NY |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 50 mph, the tailgate door unlatched independently. The contact stated no warning light was illuminated. The contact stated she had experienced the failure several times. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 21v983000 (latches/locks/linkages) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000. |
| Category | Steering |
| Date | Mar 28, 2022 |
| State | FL |
| Description | The steering rack system (electronic steering) of the vehicle began 10 months ago to show in certain moments a condition of hardness even with vehicle parked. Then 2 months ago, while driving in an earthen type road the steering system completely blocked and it was impossible to turn and almost caused me to have an accident in the road when approached a curve. |
| Category | Electrical System, Engine, Service Brakes |
| Date | Mar 22, 2022 |
| State | MI |
| Description | Vehicle was inspected by the dealership and ford inspector. Vehicle speed control related problems of the 2018 ford f-150. Backing up to an elevated driveway on a residential street. Braking at 0 mph and the vehicle accelerated at a speed which crashed the front end of the neighbor's car parked at the top of the driveway. Those neighbors have two small children which play on that driveway and would have been killed. The neighbor heard the brakes screeching. I did not have my foot on the accelerator. This incident was reported to the police, the dealership and ford which inspected the vehicle. They claim they did not find a problem, but there are a multitude of similar issues online. I received an recall email from nhtsa today, march 22, 2022 which I was convinced was ford and nhtsa resolving this issue because the nhtsa information (in its brevity) seemed similar to what happened with our f-150. However, the nhtsa campaign number 22v150000, recall number 22s11. However, our f-150 is a 5. 0l engine. |
| Category | Power Train |
| Date | Mar 22, 2022 |
| State | FL |
| Description | Transmission skipping, banging gears and sometimes separating tires from payment. Reported to ford the following times: 5/16/2019 at 10,300mi 10/17/2019 at 15,130mi 3/18/2020 at 20,378mi 10/09/20 at 25,596mi 11/22/2021 at 40,330mi ford has claimed that the banging and hard shifting upward and downward is "normal". They will only conduct a factory reset to the computer to "learn driving patterns" again. This works to resolve the issue, but is short lived. |
| Category | Unknown Or Other |
| Date | Mar 22, 2022 |
| State | MI |
| Description | The rear tailgate opens while driving the truck. The latch does not retract after opening allowing the tailgate to fall open while driving. It falls open even after returning it to the closed position. Items stored in the truck bed can fall out on to the road while driving, toward other drivers. Upon dealer inspection, it was recommended full replacement for a cost of 0. There were no warnings, lights or alarms when this happens. For this to happen with limited usage of the tailgate on a truck with ~41k miles, seems like a defect. The tailgate has opened while driving multiple times. |
| Category | Power Train |
| Date | Mar 21, 2022 |
| State | OK |
| Description | Whirring sound from right front wheel bearing. Repair shop confirmed I must replace the bearing hub assembly. The parts were unavailable so I was referred to the ford dealer. The dealer informed me that the repair parts were not available because they were also defective. They also informed me that ford is showing 16,000 back orders for that part number. They also advised me that the vehicle is safe to drive for now but if the whir becomes very loud it may not be safe to drive. I believe there should be a recall on the involved hub/bearing assemblies. |
| Category | Electrical System, Engine |
| Date | Mar 20, 2022 |
| State | OH |
| Description | The vehicle I am writing about is 2018 f150 equipped with the 2. 7l eco boost and the 10 speed transmission. The vehicle came standard with the auto-stop start feature. I however do not like the system to I press the “stop/start button†to turn off the system. The vehicle has appx 53,000 miles on it I had been driving for approximately 10 minutes and had made several stops without incident. I however came to approximately the 6th stop and the engine of the truck shit off completely, oil pressure indicated zero with a battery discharge light. The center screen displayed the message “auto stop start, shift to p, then restart engineâ€. I shifted to park and was able to restart. Although I was at a stop I worry if the vehicle is capable of shutting down randomly like this while in motion. This was not a routine shut down of the auto stop start system. I understand that this is anecdotal, but ford f-150 owner forums online are filled with similar complaints of 2018-2020 f150s with the auto stop start system displaying the same message and having similar shut downs. I will be taking the vehicle to a ford dealership for evaluation. However this is an issue that warrants attention and a tsb by ford needs to be developed. |
| Category | Power Train |
| Date | Mar 18, 2022 |
| State | LA |
| Description | My 2018 ford f150 raptor has major transmission shifting issues. The dealer re-flashed the transmission but issue are still there. I have researched the internet and I see lots of other owners have issues with these 10 speed transmissions. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Mar 17, 2022 |
| State | IL |
| Description | The contact owns a 2018 ford f-150. The contact stated that while the vehicle was parked, he noticed that the tailgate had unexpectedly opened. The dealer was made aware of the failure but informed the contact that there was no recall associated with the vin. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the vin. The contact related the failure to nhtsa campaign number: 21v983000 (latches/locks/linkages) however, the vin was not included in the recall. The failure mileage was approximately 42,000. |
| Category | Electrical System, Engine |
| Date | Mar 16, 2022 |
| State | MI |
| Description | On jan 1st-I was returning to se michigan from cincinnati and driving thru rain most of the way back that has turned to snow shortly after I crossed into michigan. I was on m23 doing about 70mph just south of i96 interchange (brighton, mi) when my vehicle shuddered three different times in about a minute for maybe 2-3 seconds. Then a warning light flashed on my dashboard and went off before I could read it. Then it appeared again and flashed off again. Then vehicle shuddered again and my entire dashboard lit up with every warning light seemingly possible and all type of warning/error messages started circling thru main dash info center. My engine turned off and I had no power steering, brakes, etc. I pulled off to the side of the road safely but in a very congested area with left & right merging lanes. I shut engine off and waited 5 minutes and turned it back on and proceeded the test of the 30 minutes home w/o incident. I haven't had the issue since. However, I went online and saw numerous reports of other situations from f150 owners-most seemed to be a one time occurrence. Others, it was constant or would happen at specific speeds. Unfortunately, most don't report these incidences. I had an appt scheduled to run codes but had to reschedule and had it in this morning for a tailgate issue (separate recall issue). While I was able to get it to the side of the road, had my 17 year old daughter been driving this, it could have been a very unfortunate incident (new driver, petite girl with limited strength to turn or compress brakes with no power assist to either or panicking with no experience in such a situation). This needs to be investigated due to numerous complaints/reports on online forums. |
| Category | Unknown Or Other |
| Date | Mar 16, 2022 |
| State | MI |
| Description | Electronic tailgate opens on its own while driving or parked. Happened several times while driving @ a month ago (today is 3/16/22) when after 3 different stops my tailgate was down. 1st time I thought my son may not have come it tightly. I closed it both times afterwards. Next morning it was down and almost obstructed garage door. I did some trial and error (below) before contacting salesperson at ford dealership where purchased describing the issue and the numerous recalls similar model tailgates and set up service appt. While in garage where it is quiet-you can hear the latch constantly unlocking - sometimes rapid fire. Doesn't matter if keys are near it, inside the vehicle, or nowhere close/out of range. Doesn't seem to be an issue whether wet or dry. I tried changing batteries in key fob as well. Due to the numerous recalls for the f250-450 in the us, f150 recall in canada, & now the f150 recall for 2021 models all having the exact same issue, I had a 9:00am service appt at a se michigan dealership this morning and was told it didn't fit the recall/hasn't been formally recalled. Fortunately I did not lose anything put of the back when it happened but it's an obvious safety issue. Seems ridiculous that the 2018 f150s (& other yrs aligning with 250 recalls/f150s in canada) haven't been recalled as well. All share same latch. |
| Category | Engine |
| Date | Mar 15, 2022 |
| State | FL |
| Description | I own a 2018 rwd ford f-150 3. 5l ecoboost engine. Over the last few months I've noticed increased engine noise, particularly with cold start ups (in the morning) and more recently every time I start the engine, which may be a result of the cam phaser csa/fsa recall currently out for my model truck/engine. Along with this, a couple weeks ago the cold start rattling is accompanied with a low whistle. Now, my primary complaint and major safety concern is with the transmission/engine. Roughly 6-7 weeks ago the engine start upshifting quite hard, I learned that the rpms will skyrocket to 4. 5-6. 5k to let me know it's about to hardshift, with a lack of gear shift or gain of speed regardless of gas-pedal pressure until the engine suddenly upshifts to the 5th or 6th gear. This usually ends up with a squealing of my rear tires. Now, over the last 3-4 weeks it has now progressed to poor gear shifting in general; it feels like I'm in a stick shift vehicle with someone who can't drive a stick shift properly. Also, been gears 1-3 the upshift and downshift will be accompanied with abnormal shift and a “shuddering†of the engine felt throughout the truck. The one, and hopefully last, and reason for my complaint was a scary experience with this poor, extremely hard/aggressive, upshifting nearly causing me to have an accident. I was first in line to turn left at an arrow; the turn would end with my forward direction being near true westbound. It turned green, pressed the gas pedal, and the engine remained in 2nd gear for roughly 8-10 seconds before it vehemently upshifted to 6th gear causing my tires to burn out and actually turned my truck so that the tailgate was nearly facing the southbound traffic/direction…the entire scenario took long enough for the southbound light to turn green. I've never had such horrendous malfunctioning of a vehicles engine/transmission before and I know my complaint(s) are one of near thousands of similar ford models. This needs to be a major ford recall |
| Category | Power Train |
| Date | Mar 15, 2022 |
| State | NV |
| Description | Initially, gears 1-4 had a very harsh shifting sequence. Vehicle has been inspected by ford and they calibrated/adjusted the computer program. Vehicle remained the same, shifting hard, especially during a downshift to stop. In the last year, the transmission does not engage a gear when accelerating from a stop or coasting while on the freeway during a traffic jamb. This situation is very dangerous when making a left hand turn and trying to accelerate through the intersection and you do not have a gear engaged. Also, there have been instances where the transmission shifts from 1-3 and back down 3-1 multiple times in a matter of seconds and then disengages completely. |
| Category | Electrical System |
| Date | Mar 02, 2022 |
| State | CA |
| Description | The a/c unit does not blow hot or cold. This seems to be a common problem for years with a lot of the ford f-150 based on a lot youtube videos. No one can seem to understand where the problem is originating from. When I got it diagnosed that they suspected the grounding wire is exposed and touching metal at some point in the system. Overall, I think electrical wire that is not working can have a knock on effect to other parts of the car system. |
| Category | Power Train |
| Date | Feb 27, 2022 |
| State | WA |
| Description | 2018 - f 150 3. 5 twin turbo 10 speed transmission truck 28k miles: after starting my acceleration from a stop light my transmission just stopped working as if it was not engaged and as I pushed the accelerator nothing was happening. The truck was not moving forward and since I was on a hill the truck started to roll backwards almost contacting the vehicle behind me before pushing the breaks. I was stuck at a busy intersection and had no response out of my truck what felt like 40 seconds before the transmission engaged and the truck to move forward again. This has not happened in the last two weeks but at times it feels like the transmission is grinding when I accelerate from a stop. I plan to bring it into the dealer but need to have my truck and it's been taking the dealers around my area weeks even months to get serviced for repairs. After finding reviews on the web about 10 speed transmissions ford is using I'm not encouraged by this defect that can be a real safety problem. If a person was walking behind me expecting the truck to go forward and it rolls backward, it could be a fatal mishap. I live in an area with steep hills so im not feeling very confident in the fixes ford is doing for other customers who have this same problem as im starting to experience. |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Feb 25, 2022 |
| State | FL |
| Description | I've been having whistling/rattling in my truck for the last couple of weeks. Tried to make an appointment with my local dealer for the cam phaser csp out by ford for 2018, and other, year models with this issue among other transmission/powertrain issues/problems/defects. I was at a stop light with a red light and waiting for my green left turn arrow. Left turn arrow turned green and I stepped on the gas; my rpms skyrocketed, stayed in gear 2, and was traveling between 5-10 mph. After roughly 100ft, the transmission switched gears from 2 to 6th gear and the turbos kicked in and I ended up slamming my head in to my steering wheel. This was the last/final straw. The engine has been questionable at best the last couple months and this was the first time I've felt like I am no longer driving the safe, reliable vehicle I thought I had purchase. I have a service appointment scheduled with one of my local dealerships. I hope they fix this issue because if they don't/these life endangering transmission/powertrain issues persist I will be hiring a lawyer and fighting for lemon law. |
| Category | Electrical System |
| Date | Feb 20, 2022 |
| State | PA |
| Description | The passenger side door would not lock. The door appeared to be closed, but when I drove about 300 feet, the door flew open. I had to keep hitting the lock button and slam the door closed before the door actually locked. The outside temperature was 22 degrees fahrenheit. This happened to me one another time, also when the outside temperature was below freezing. |
| Category | Unknown Or Other |
| Date | Feb 18, 2022 |
| State | DE |
| Description | Ford sync , navigation became off after update. Would send to wrong address, exit off highway only to turn around , tell me to exit after being able to safely change lanes , said I was in michigan when in delaware. System was so bad that I would consider it to be unsafe. Ford is charging customers to update system even though it was their update that is causing isses. |
| Category | Engine, Power Train, Steering |
| Date | Feb 14, 2022 |
| State | IL |
| Description | When accelerating to pass another vehicle the truck started shaking violently engine rpms were erratic and I lost almost all forward momentum. This incident almost caused a head on collision. Truck has shifted erratic since purchased and has undergone the lastest ford updates/repairs to no avail. Four-wheel drive is also engaging randomly and has also been repaired to no avail. It would be great if something would be done about these issues before someone gets killed. You just never know how the truck is going to drive on any given day... |
| Category | Air Bags |
| Date | Feb 12, 2022 |
| State | AZ |
| Description | 02/08/2022 complaint airbag steering wheel assembly when deployed detached like a rocket into my face and then blew out the rear window I am assuming or it was from the collision. Front end collision into the wall of the 101 southbound fwy in mesa arizona all airbags deployed. I suffered air bag burns and bruising and my glasses frame were broken in half cutting my right eye lid. My concern is the steering wheel airbag deployed and the whole steering wheel airbag assembly detached from the steering wheel struck my face and possibly blew out the rear window. My investigation when steering wheel air bag deploys the airbag assembly remains attached to the steering wheel. I uploaded pictures of steering wheel airbag assembly notice the back was melted. In the collision the battery was damaged and post was severed possibly saving me from a electrical fire. |
| Category | Latches/locks/linkages |
| Date | Feb 09, 2022 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 21v983000 (latches/locks/linkages) however, the vin was not included in the recall. The failure mileage was approximately 50,000. |
| Category | Structure:body |
| Date | Feb 08, 2022 |
| State | CA |
| Description | I have ac condensation leaking into passenger side floor. I pulled the carpet and there is mold all over. I'm concerned about the mold health hazard to my two young kids and myself. |
| Category | Unknown Or Other |
| Date | Feb 06, 2022 |
| State | AL |
| Description | Lug nuts swelling and deformed. Issue was noted during routine maintenance at certified ford service center. |
| Category | Structure:body |
| Date | Feb 05, 2022 |
| State | IN |
| Description | Continuing issue with the door latches freezing. 20deg weather truck sat all day in car port. Opened driver door and would not latch closed. Lock would not operate. Had to drive holding the door shut. Finally got home and repeatedly worked lock plunger to get in lock position. Door then latched and then would not open. Next day heated door latch thru side hole with heat gun to get to work. After sitting 2 hrs again could not get door to latch closed. Drove holding door closed. If lock will move door will latch but then can not be opened from inside or outside. Truck has had two recalls have been completed to fix issue. Still having major issue. In midwest area. |
| Category | Air Bags |
| Date | Feb 03, 2022 |
| State | KY |
| Description | I pushed my horn and the cover that goes over horn and airbag broke/cracked. You are able to see the white from the airbag. |
| Category | Power Train |
| Date | Feb 01, 2022 |
| State | LA |
| Description | Transmission slips gears and loses acceleration. Very dangerous when pulling out onto the road and have had a couple close calls with oncoming vehicles. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Jan 27, 2022 |
| State | NY |
| Description | Tailgate latch keeps popping open I notify dealership may 24, 2021 but they would not do anything about it they said I need a new tailgate latch they said if I want to fix I will have to pay for it. |
| Category | Power Train |
| Date | Jan 27, 2022 |
| State | WA |
| Description | 10 speed transmission has severe jerking and clunking while going through the sequence from 1 to 10 on dash board. It almost sounds like something is bound or about to break. The amount of noise and clunking happens most often. I've been told by the dealer it's a normal occurance. My truck has 22,000 and has done it from day one(nov 2018). |
| Category | Suspension |
| Date | Jan 27, 2022 |
| State | AL |
| Description | My struts , shocks on the front of my truck leaked and they replaced both under warranty. 1 year later drivers side leaking again. They would not repair but said it's a safety hazard?? Should be recalled! |
| Category | Latches/locks/linkages:tailgate:latch, Structure:body:tailgate |
| Date | Jan 25, 2022 |
| State | GA |
| Description | The tailgate has opened while driving. The tailgate has opened while parked. The tailgate malfunction appears to trigger the alarm system as the horn and lights flash. The horn and lights are completely random. Even if the tailgate is left down, truck unlocked, and the engine is off the horn will “blow†randomly and / or the exterior lights will flash. All completely random. However the main safety concern is the tailgate opening while driving. I have appointment with dealership. |
| Category | Structure:body:door |
| Date | Jan 25, 2022 |
| State | AL |
| Description | Doors would not latch in temperature colder than 25f. |
| Category | Power Train, Service Brakes |
| Date | Jan 22, 2022 |
| State | WV |
| Description | Parked 2018 f-150 on slight incline facing downhill. 12' dump trailer attached with load of 2000 lbs. Put transmission in park and set park brake. While preparing to unload trailer, I think I heard a popping sound. Then the truck suddenly began to roll downhill. It traveled about 70 feet before crashing into two parked cars. I ran to the truck and confirmed the transmission was in park and the brake indicator light was on, confirming that I had set the park brake. The truck had rolled freely with no indication of resistance from the brakes or transmission. Considerable damage was done to my truck, the trailer, and the two parked cars. My truck was towed but repairs have not yet begun and no cause has been determined as to why both the park brake and the transmission failed at the same time. |
| Category | Power Train, Vehicle Speed Control:accelerator Pedal |
| Date | Jan 20, 2022 |
| State | FL |
| Description | The contact called on behalf of the owner of a 2018 ford f150. The contact stated while the owner was driving approximately 30 mph and depressing on the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The driver was able to coast the vehicle to the side of the road. The vehicle was not drivable. The driver had the vehicle towed to their residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 37,000. |
| Category | Structure:body:tailgate |
| Date | Jan 20, 2022 |
| State | NJ |
| Description | Tailgate opens on its own at highway speeds which could result in contents of pickup bed being ejected onto roadway or following vehicles. This was the subject of a prior recall and the repair was completed, however the problem has reoccurred twice recently. |
| Category | Engine |
| Date | Jan 15, 2022 |
| State | TX |
| Description | 2018 f-150 king ranch started noticing a rattle at start up. Took the truck to ford dealership and they tried field service action (fsa) pcm reprogram due to engine shudder field service action number 21n08 I was told I needed to drive the truck for at least 500 miles, but the rattling only got worse as it sounds like a diesel on start up. I then took it back to ford after researching and determining this a cam phaser issue that is very common. In fact ford issued (fsa) - 21n03 fsa title cam phasers field service action number - 21n03 however, since this is a fsa and not a recall, and if your power train warranty has expired, you the owner, are required to pay for a portion of the repairs based on the number of miles on your vehicle. I've also found out that the repair is like 15 labor hours which points to the reason why ford won't issue a full recall. Ford is not standing behind their product as this cam phaser issue a very wide spread and ford should step up and issue a recall, and pay for all the repairs just like other manufactures have done. Finally, from my understanding, ford has not truly remedied the issue as they are making the repairs with new parts, but they've made no change to the parts. In fact, the serivce manager told me that the rattling could very well come back. Ford needs to step up, make the appropriate repairs with corrected parts and pay for all of the repairs because they are definitely not standing by this verbiage that is posted under the fsa: ford motor company is committed not only to building high quality, dependable products, but also to building a community of happy, satisfied customers. To demonstrate that commitment. Ford motor company is providing a customer satisfaction program for your vehicle. It may require you to return your vehicle to the dealer for service. This program may be subject to certain terms and limitations. I guess the terms and limitations are ford requiring its customers to pay?? |
| Category | Steering |
| Date | Jan 14, 2022 |
| State | TX |
| Description | This vehicle won't track in a lane. It has to to be constantly held from changing lanes. At any given time it will want to turn to the right or go to the right and in 50 feet feet, it will want to do the same thing to the left. It never wants to go straight. The vehicle is a lot better since we placed it in grapevine ford for two weeks to repair the issues. They improved it greatly, but it's not fixed. |
| Category | Power Train |
| Date | Jan 13, 2022 |
| State | MI |
| Description | I have been having issues with my trucks transmission, it is the ford 10r80 ten speed transmission, it has been slamming into 6th gear so hard that it feels like I'm getting rear ended, I don't even have 50,000 miles on the tuck yet and it's been doing it since it had 29,000 miles on it. My transmission has been to multiple dealerships on six accounts as of today (1-13-22) with an appointment for a seventh time on (1-24-22). The dealerships have acknowledged the problem, and reprogrammed the computer according to their tsb but that did not fix the issue and the tcm computer had been replaced as well. I was told that since the transmission is not giving a code to their scanners, they can not fix the problem. It is potentially a safety hazard because if the transmission finally failes while driving on the main roads or highway, myself and anyone around could be severely injured or killed when the truck loses all power from the trans and stops. This issue has been happening since I purchased the used truck on 6-13-2020 and has never flashed a check engine light or warning. I have seen over many social media outlets that I am not the only one having this issue with the 10r80 transmission, and that there is even a class action lawsuit on that model transmission as well. |
| Category | Visibility:glass, Side/rear |
| Date | Jan 13, 2022 |
| State | PA |
| Description | Rear window shutters while driving with no reason or any object hitting it |
| Category | Unknown Or Other |
| Date | Jan 10, 2022 |
| State | WA |
| Description | It was freezing temperatures outside and went to shut my door and would not latch. I then tried other doors and encountered the same problem. Door latches or locks must have been frozen and not operating correctly. |
| Category | Air Bags, Steering |
| Date | Jan 05, 2022 |
| State | OH |
| Description | The steering wheel horn button, where the airbag is behind it, is cracked. This is the second time it's cracked since I've on the vehicle. The first time it was fixed by mike castrucci ford april 22, 2019. I actually spoke to someone at kings ford named tricia just a couple of days ago, and she told me that it was not under warranty. I tried to explain to her that this has happened before when it was under warranty and fixed already, and this was the second time, but she refused to help me. It looks like it's called the ab module - airbag on this invoice I'm holding. At times, it seems to leak some sort of liquid slightly from the cracks, and the horn does not always work when I push on the button itself. I have included a picture of the invoice when it was fixed once before, and I'll try to include pictures I took today of the horn button. |
| Category | Structure:body |
| Date | Jan 04, 2022 |
| State | GA |
| Description | The door latches on the f-150 become frozen when temperatures drop below freezing. There is no manual maneuvers you can do to get the door to latch close once it is open. Thus, once the drivers side door is opened for the driver to get in on a freezing morning, the door will not latch close. This causes me to drive down the road with an open door, holding it closed while I make turns down the windy road. It is not until the vehicle and the latch thaw a bit will it secure itself closed. |
| Category | Unknown Or Other |
| Date | Jan 04, 2022 |
| State | GA |
| Description | Turned on defroster, rear window shattered. Car was parked. |
| Category | Unknown Or Other |
| Date | Jan 04, 2022 |
| State | OH |
| Description | When the weather drops below 20 degrees the driver side door latch either won't open or won't relatch when you shut then door; leaving the door to potentially open while driving down the road. |
| Category | Unknown Or Other |
| Date | Jan 03, 2022 |
| State | OK |
| Description | During below freezing temperatures the door latches on passenger doors once opened would not latch. Had to hold door shut to get home. Talked to ford dealership and they said there had been these issues and a recall. No warning lights. First time happened january 2,2022 then january 3, 2022 |
| Category | Air Bags, Electrical System |
| Date | Dec 30, 2021 |
| State | MI |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving approximately 45 mph when the vehicle's side air bags on the driver-side, front and rear, suddenly deployed without impact. The contact then noticed that a small fire had sparked on the floorboard near their feet. The contact had pulled over to the side of the road where an observer was able to retrieve a fire extinguisher from their home and put out the fire. The contact was unable to verify if a fire report was made. There were no injuries. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. |
| Category | Power Train |
| Date | Dec 30, 2021 |
| State | AR |
| Description | When cold harsh shifts, missing shifts. Feels like shifts to neutral, engine speeds up then slams hard into gear. Today wrench light came on. 3rd trip scheduled to dealer. |
| Category | Visibility/wiper |
| Date | Dec 28, 2021 |
| State | RI |
| Description | Driving 35mph on flat straight road when rear sliding window exploded with no external forces applied. Huge noise shocked me and made me swerve into adjacent lane. Glass shattered all over the rear seats and floor of the vehicle. Immediately brought vehicle to flood ford in east greenwich to be looked at. Service advisor said he had never seen that and because I was a couple months out of warranty they wouldn't be paying for the repair. Contacted ford customer service same day and was told the same thing. |
| Category | Engine |
| Date | Dec 23, 2021 |
| State | CO |
| Description | The contact owns a 2018 ford f-150 used for towing a 2016 rockwood ultra lite travel trailer. The contact stated while driving, turning, or at a complete stop, the vehicle would stall. While at a gas pump the vehicle stalled however, restarted after 15 minutes. After, traveling for an hour the vehicle stalled again. The police were on the scene to direct traffic. Another vehicle towed the vehicle out of the roadway. The driver attempted to restart the vehicle approximately 10 times before the vehicle finally restarted. The message to shift to park was displayed. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but, no further assistance was provided. The approximate failure mileage was 44,000. |
| Category | Unknown Or Other |
| Date | Dec 23, 2021 |
| State | PA |
| Description | Door latches freezes up in the cold . Ford had a recall on them so I took it to william's ford in sayre pa last year they did what ford told them to do twice and I was back several times after that because it did not work and then I went to the dealership where I bought it at and spoke to tony sales management and he was working on getting the problem fix with no luck threw his rep. And ford motor co . Then I called ford customer complaint an got no where with them but they did call william's ford to fix at my expense and said no I am not paying for something ford has a known problem with . Then weather was getting warmer so I had no issues and still did not fix the problem . Now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then I call the william's ford garage and they said they can not do anything to help me with this on going problem then I call the dealership to once again to speak with tony and he off until next tuesday but iam sure not going to get anwhere with him tho I think he tries because that were I bought it but then he only can do what ford motor co tells him to do . I run with a local fire co and last yr was twice I drove home hanging on the door and I let the garage and tony know a still got nowhere . So to me it is a big safty problem that ford knows about and just getting away from fixing the problem . Just last week I meet a guy that works at matthew's pre - owend vehicles in vestal ny with the same problem and gets nowhere with ford he told me startes the truck up leave a gap in door and turn the heat on high and 4 to 5 minutes later they work . So I guess your my last resort |
| Category | Structure:body |
| Date | Dec 19, 2021 |
| State | MN |
| Description | Driver door latch fails to latch when it get cold outside. I was able to manually move the latch by sticking finger in latch mechanism to make it work. Drove and parked for 3 hours. Came out and door would not latch again. Seems like this is very common with no known fix according to traffic on the web. Ford is unwilling to fix. |
| Category | Visibility/wiper |
| Date | Dec 17, 2021 |
| State | MI |
| Description | The contact owns a 2018 ford f-250. The contact stated that when they closed their driver-side front door, the vehicle's rearview window suddenly shattered into many pieces. The contact called the dealer who had been in contact with the manufacturer regarding replacing the rear windshield window. The window had not been replaced as of yet. The manufacturer was made aware of the failure. The approximate failure mileage was 28,600 |
| Category | Engine, Power Train |
| Date | Dec 14, 2021 |
| State | AL |
| Description | 2018 f-150 10-speed fx4. Hard shifting, erratic shifting, and failure to accelerate at times. Vehicle is dangerous to drive. Problem can occur from stop to initial acceleration. I have take the vehicle to the ford dealership three times for the same issue without resolution. |
| Category | Power Train:automatic Transmission |
| Date | Dec 13, 2021 |
| State | FL |
| Description | As thousands of drivers have reported and as nhtsa is clearly already aware yet puzzlingly remains silent about - my f150's transmission creates whiplash when shifting, causes the vehicle to lurch, and loses power unpredictably. Ford refuses to admit the problem but the problem is the same as the rest of their poorly designed vehicles' problems - they knew the transmissions had design flaws that made the vehicle unsafe to drive. I almost died on I-295 in jacksonville when the vehicle randomly lost power and took it to the dealer. Now, because ford has lied and won't issue a recall that they know is their fault (they are being sued in multiple states for this exact issue) I am going to have to pay almost ,000 to repair their flaw, by replacing their unsafe transmission with a safe version. |
| Category | Electrical System, Engine |
| Date | Dec 09, 2021 |
| State | TX |
| Description | I was driving and as I came to a stop I lost all power and engine shut off. Received an error message to put vehicle in park and restart engine. |
| Category | Visibility:defroster/defogger/hvac System, Visibility:windshield |
| Date | Dec 08, 2021 |
| State | OR |
| Description | The contact owns a 2018 ford f-150. The contact stated that he used the remote start feature to start the vehicle; while entering the vehicle he noticed that the rear windshield had shattered, with the rear defroster activated. The contact researched and became aware that similar vehicles has experienced the same failure. Neither the dealer nor the manufacturer was contacted or made aware of the failure. The approximate failure mileage was 59,000. |
| Category | Power Train |
| Date | Nov 26, 2021 |
| State | OH |
| Description | Problem is the ford 10 speed automatic transmission. I'll just list the problems I am experiencing. Harsh loud shifting. When shifted into reverse or drive it engages really hard with a loud bang noise. Hunting for gear causes loss of forward motion, this is a safety concern as well. This has been a problem since new, service department says nothing wrong and instructs to disconnect battery for a while for computer to relearn, however it always ends up the same problem. |
| Category | Unknown Or Other |
| Date | Nov 22, 2021 |
| State | WI |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving at various speeds the vehicle would slip out of gear and shift up and down gears without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000. |
| Category | Visibility:defroster/defogger/hvac System |
| Date | Nov 22, 2021 |
| State | TX |
| Description | I went to wipe the black glass with wet cloth. And the defogger gridlines wiped off. Apparently they had overheated and became delaminated. This could be a sever over heating and could cause have caused the rear glass to explode /shatter. Looking through the internet this is common issue on f150s |
| Category | Engine |
| Date | Nov 21, 2021 |
| State | TX |
| Description | Came to a rolling stop at stop sign, brake off and pressed on accelerator. Truck stalled and warning light " auto startstop shift to p, then restart engine. There were oncoming cars but was able to put in park and restart. Happen twice within 2 years. |
| Category | Back Over Prevention: Camera System |
| Date | Nov 13, 2021 |
| State | TX |
| Description | Front cameras, rear camera and 360 cameras became blurry even after cleaning lenses. Progressively getting worse as the resolution quality deteriorates which makes it a safety hazard. The gps navigation and control main screen freezes intermittently making the touch screen inoperable |
| Category | Engine, Unknown Or Other |
| Date | Nov 10, 2021 |
| State | NM |
| Description | I'm not sure what category to place this in. The under cover for the oil pan transmission is dragging . I did not hit anything or tear it lose in anyway. It seemed to get wet and just started dropping. This is made of a ''felt'' type material instead of plastic or metal. It is is a huge safety hazard. The piece dragging could cause heat and a friction fire. Or it could fall off and cause a traffic accident or damage to vehicles on the road behind. I looked on line and found this is very common in these trucks and seems to be occurring more than not. Not. There is an entire forum dedicated to this. I have temporarily zip tied the cover up but it is still dropping bad. I do not think an owner should be out over 0. 00 to fix this when it is a obviously a manufacturer defect. |
| Category | Back Over Prevention: Camera System, Back Over Prevention: Sensing System: Other |
| Date | Nov 09, 2021 |
| State | SC |
| Description | The entire infotainment screen system and camera failed, it was completely blacked out, "dead". This not only made the radio completely non-functional, but also cut off the backup camera and backup sensor safety systems. The safety of both myself and others was now at risk as this important feature of the camera and screen system failed to display surroundings of the driver and pedestrians and also failed to alert drivers with a beep of anything nearby the rear of the truck. Due to the safety concern I immediately scheduled an inspection at my local authorized ford service center. This malfunction has been confirmed by an authorized ford dealer and service center on 11/04/2021. The system failure was duplicated upon inspection by the ford service technician. The diagnosis found code for internal codes to hardware pinpoint test. Tech will need to remove and install new modules and re test. Remove and install new camera. Since these parts needed to be ordered, and for safety concerns, the vehicle remained at the ford dealership for 5 days until repaired. After the new module and camera was installed, the system is now working for the price of 43. 99 parts and labor. There were no warnings of this important safety part of the vehicle dying, however we noticed in the days leading up to the total failure the infotainment system was running slower and failing to boot up properly at times. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Nov 08, 2021 |
| State | WI |
| Description | The contact owns a 2018 ford f-150. The contact stated while towing a camper and attempting to park in reverse, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated he had experienced the failure twice. The contact took the vehicle to the local dealer, where it was diagnosed with needing both tailgate latches to be replaced. The vehicle was repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000. |
| Category | Latches/locks/linkages, Structure:body:tailgate |
| Date | Nov 05, 2021 |
| State | MO |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving at an undisclosed speed, the electric tailgate latch failed to latch properly, causing the tailgate to open unexpectedly. The contact pulled over to close the tailgate. The dealer was made aware of the failure but informed the contact that the vin was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with nhtsa. The failure mileage was approximately 60,000. |
| Category | Power Train, Service Brakes |
| Date | Oct 28, 2021 |
| State | MO |
| Description | The contact owns a 2018 ford f-150. The contact stated that while driving, the gears failed to engage. The vehicle inadvertently shifted into 4wd. There was an abnormal screeching and grinding noise detected. The contact stated while driving, the brakes engaged on the front wheels without warning. The vehicle was taken three times to the local dealer to be diagnosed. The contact was informed that the solenoid and a recalibration were needed. The vehicle was repaired however, the failure recurred. The vehicle was returned to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and the contact requested a buyback, but no further assistance was provided. The approximate failure mileage was 9,900. Consumer stated vehicle has been sold. |
| Category | Unknown Or Other |
| Date | Oct 26, 2021 |
| State | MI |
| Description | I was pulling my f150 out into a busy intersection from a hardware store exit when my vehicle completely stopped moving on october 19, 2021. I couldnt pull forward/backward and was almost hit broadside by another vehicle. My engine light came on and an error indicating that the bliss with crosstown traffic had a concern. My transmission indicators were also not working. I shut the vehicle off and restarted and could only back up the vehicle into the parking lot. I was able to disconnect the battery for 10 minutes to reset the module and then restart the vehicle which then appeared to operate normal. I proceded out of the lot and the vehicle failed again. The vehicle was subsequently towed to dean arbour ford in west branch michigan where it sits today october 26, 2021 still in the cue to be serviced. I feel that this is a very dangerous concern since it disabled the transmission in the middle of a busy intersection which could have caused a traumatic accident. Had this occurred at higway speed it may have been even more dangerous. Failure of the bliss module should never disable the transmission. |
| Category | Unknown Or Other |
| Date | Oct 26, 2021 |
| State | CA |
| Description | Transmission slipped while passing an 18-wheeler causing me to lose speed from 70 miles an hour down to about 40 miles an hour with vehicles behind me and nowhere to go. Transmission continued to slip for the remainder of my trip- new mexico to california. I could not keep with the flow of traffic due to the issue. On various occasions I was forced to pull off the side of the road until traffic cleared in order for me to continue. |
| Category | Visibility:windshield |
| Date | Oct 24, 2021 |
| State | TX |
| Description | Front windshield cracked down the middle for no apparent reason. No rocks or anything hit it. Cracked while parked |
| Category | Power Train |
| Date | Oct 19, 2021 |
| State | WY |
| Description | The contact owns a 2018 ford f-150. The contact stated while an employee was driving the vehicle 65 mph on cruise control, the vehicle inadvertently accelerated at full speed. The check engine warning light illuminated. The contact stated that the employee depressed the brake pedal, but the vehicle would not decelerate and continued driving approximately 90 mph. The contact stated the employee shifted into neutral while the brake pedal was depressed, and he was able to veer to the side of road and parked the vehicle. The vehicle was towed to the independent mechanic who diagnosed that no issues were found. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to nhtsa for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000. The vin was not available. |
| Category | Wheels:lugs/nuts/bolts |
| Date | Oct 15, 2021 |
| State | NJ |
| Description | The contact owns a 2018 ford f-150. The contact stated that twelve of the lug nuts were swollen and had to be replaced. The contact was made aware of the failure after taking the vehicle to the dealer for an oil change. The dealer replaced twelve of the lug nuts on the wheels. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,572. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 05, 2021 |
| State | IN |
| Description | My tailgate opened on its own while I was pulling a trailer and the tailgate got all scratched up . This isn't the first time its opened on its own . Ford had put an update on the truck after the first time that was supposed to resolve the issue . I took it back to the dealer and they looked it over and said they can't find any problems now. I don't feel they were being honest in there assessment or did they look very hard to fix this issue . If the tailgate opens again on its own it could be very dangerous for any traffic behind as unsecured cargo could fall out at highway speeds . |
| Category | Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings |
| Date | Sep 29, 2021 |
| State | NV |
| Description | The contact owns a 2018 ford f-150. The contact stated while driving 70 mph, the contact pulled into a gas station to refuel the vehicle and smelled an abnormal fuel odor outside the vehicle. The contact was able to continue driving to the residence. The contact stated that the gasoline odor was still evident the next day. The contact inspected the vehicle and noticed a large fuel leak underneath the front driver's side of the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel line had a crack towards the engine and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. |
| Category | Unknown Or Other |
| Date | Sep 28, 2021 |
| State | TN |
| Description | The auto start stop feature malfunctions. When you pull up to a stop sign/red light and the engine is somewhat warm, the engine may fail to start again or be very slow to start. When the engine does not start, it becomes a hazard as you must fully power down truck, return truck to park, and restart the engine all from a stop sign/redlight. This could be very hazardous if one needed to move out of the way of a moving vehicle from a stop. |
| Category | Engine |
| Date | Sep 27, 2021 |
| State | GA |
| Description | Excessive oil consumption. Vehicle is loosing 4 qts of oil in 3 week period. Vehicle goes into safety mode while driving and shuts off while driving under 30 miles an hour. Dealership acknowledged this is an with the ford f-150 models from 2015 to 2020. |
| Category | Unknown Or Other |
| Date | Sep 24, 2021 |
| State | TX |
| Description | 1. Unknown/ sometimes while driving the vehicle will try to bog down and rapidly loose power and then will pick up power as if its being starved for either fuel or power. 2. Rear door open indicator/ my indicator light is on and it is saying that the rear door is open. My grandchildren ride in the rear seat of my truck and may be at risk of the door flying open. It also sets my alarm off over in the night time because the system is saying that the door is open. |
| Category | Unknown Or Other |
| Date | Sep 23, 2021 |
| State | OK |
| Description | The sync 3 that controls the accessory protocol interface module is failing and locking up. This is affecting bluetooth phone calls that could interfere with emergency calls as well as navigation and audio. After finding several ford recalls for this system, we performed a software update like suggested on ford's website which did not correct the problem. Vehicle has 55k miles on it and was just driven off a dealer lot less than a week ago. |
| Category | Unknown Or Other |
| Date | Sep 16, 2021 |
| State | WI |
| Description | While driving in 'tow mode' engine will shut down when coming to a traffic stop. Dash panel message "auto startstop shift to p, them restart engine" will appear. Restarting engine requires either a wait period, and an extremely hard(excess gas pedal, immediate shift to drive while revving) restart, with the engine shuttering back to life- as if choking for fuel/air. This occurs while in traffic situations with a trailer behind. At a minimum inconvenient, at a maximum deadly. Dealer is aware, but has not found any issue/solution. |
| Category | Unknown Or Other |
| Date | Sep 11, 2021 |
| State | TN |
| Description | Deceleration then seeing up it locks rear wheels throwing us forward. Very dangerous. Only has 32000 miles on it. Also has erratic shifting at various speeds. Again when we are coming to a stop and speed up before stopping the locking up happens. |
| Category | Structure:body |
| Date | Sep 08, 2021 |
| State | AK |
| Description | Tailgate opened on its own, unexpectedly, while driving. This has happened several times recently. It could be dangerous. Canada has issued a recall to correct this issue. Why not the us? The fix appears to be easy. |
| Category | Latches/locks/linkages:tailgate:lock |
| Date | Sep 03, 2021 |
| State | IN |
| Description | The contact owns a 2018 ford f-150. The contact stated that while transporting a wild animal in the bed of the truck, with the top lid enclosed, the tailgate failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the extended warranty. The dealer was unable to open the tailgate. The vehicle was diagnosed that the actuator was inoperable. The actuator was replaced. The animal died in the truck. The contact was concerned about a child being trapped in the bed of the truck. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 26,000. |
| Category | Engine, Power Train |
| Date | Sep 02, 2021 |
| State | CA |
| Description | My 2018 ford f150 truck has cold start rattle from the phasers. Started occurring 1k miles after my warranty ran out. This is a well known issue with this year of ford f150 based on the 100s of videos and articles on this topic online. There are several thousand people across many online sites stating they have the same issue. They have created a service bulletin to fix the issue and sent out letters to some and not all owners. Never received the service bulletin and they should include mine in the fix since it is an obvious issue of their trucks. |
| Category | Air Bags, Steering |
| Date | Sep 01, 2021 |
| State | TX |
| Description | My air bag in the steering wheel is starting to come out I am worried it is going to deploy with the way it looks. See photo... I called the ford dealership and they refused to report it. |
| Category | Engine, Power Train |
| Date | Aug 29, 2021 |
| State | WY |
| Description | Vehicle stalls when coming to a stop after towing then will continue to stall after the engine is started back up. The temp gauge did not indicate it was overheating and no warning lights or engine codes came on. This only seems to happen while towing after we have been driving for over an hour. We are towing around 4,500 lbs so it is well under the limits of the truck. |
| Category | Power Train |
| Date | Aug 28, 2021 |
| State | TX |
| Description | Intermittent problems with 10 speed automatic transmission: hard shifts into reverse when cold, rattling/jerking when shifting from 4-5 gears, at steady speed in 10th gear a “rattle†or “chain slipping†occurs for several seconds. Have had the vehicle in twice and told there are no issues. |
| Category | Power Train |
| Date | Aug 23, 2021 |
| State | OK |
| Description | The transmission randomly drops in and out of gear. At time times it will slam into gear creating a near whiplash condition. At other times the vehicle will simply become momentary inoperable. As this occurs completely without warning, it can create a dangerous situation leaving you motionless crossing a highway or busy intersection. I have been told that the transmission requires replacement at the cost of approx 00. 00. Prior to the first occurrence there were no signs of any issues. |
| Category | Power Train |
| Date | Aug 20, 2021 |
| State | MA |
| Description | Transmission: erratic movements and jerking vehicle lunging forward loss of acceleration rough shifting slipping into neutral |
| Category | Air Bags, Unknown Or Other |
| Date | Aug 16, 2021 |
| State | TX |
| Description | The truck is less than 40,000 miles and the dealership states that the entire vista roof frame with cables has to be replaced because it will now not open. It makes a horrible noise and this was confirmed. Also I have had the same dealership check out the white residue that continues to show up on the cover of the steering wheel. They have replaced the cap, but the white residue continues to show up and now that it is out of warranty they will not fix it. |
| Category | Engine, Power Train |
| Date | Aug 12, 2021 |
| State | WY |
| Description | At approximately 18:30 hours on july 27,2021. While backing from alley into my driveway, I coast into driveway since alley is on steep hill, so no gas is needed. Just incline is needed to get movement of truck into driveway. As truck was about five feet from closed garage door. Engine revved up without foot being on gas pedal. Since truck was in reverse gear, so backup camera was engaged to assist in stopping when I get close to door. The rear tires started spinning and burning rubber, my foot had been on brake pedal entire time I was coasting into driveway. I had to press hard on brake pedal to keep from accelerating into and through garage door. Engine finally stopped revving up after a few seconds. I quickly put transmission into park and shut off engine. My son was a passenger in truck and he said what the [xxx] just happened. Got out of truck and there were black tread marks on concrete driveway approximately 2 feet long in front of tires. Next morning july 28, 2021, I started truck up and it acted normal. Took son to work and drove out to ford dealership to have them take a look at truck. They could not look at truck. Earliest they could get it in to look at it was august 13, they did ask if there were any warning lights on dash. Told them I didn't see any engine lights indicating a problem is occurring. I have driven truck daily since incident without any further problems. I called ford dealership today august 12, and canceled appointment to have truck looked at. I doubt they'd find anything, it was an intermittent issue, but it does need to be reported. I have photos of tire marks in front of tire s the next morning before I started truck back up. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Power Train |
| Date | Aug 12, 2021 |
| State | MI |
| Description | 2018 f150 has problems with the 10r80 automatic transmission. Harsh shifting, delayed shifts. Very unpredictable. Dealer has had the vehicle for 10 days and is unable to repair it. I bought the vehicle used from a ford dealer with 45,000 miles in january 2021. It has always been problematic since I bought it. I first dropped it off at the dealer for repair on 8/3/21 |
| Category | Unknown Or Other |
| Date | Aug 12, 2021 |
| State | NY |
| Description | The contact owns a 2018 ford f-150. The contact stated while reserving the vehicle and shifting gears to drive when the vehicle accelerated independently forward. The contact stated no warning light was illuminated. The contact stated she crashed into a parked vehicle. Air bags did not deploy. The contact began to pump the brake pedal to stop the vehicle. The contact did not have any injuries or seek medical attention. The contact stated there was a state trooper on the screen and witness the failure. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to towing lot and then to a collision repair shop. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000 |
| Category | Structure:frame And Members |
| Date | Aug 11, 2021 |
| State | KY |
| Description | The contact owns a 2018 ford f-150. The contact stated that one side of the sunroof bracket fractured and detached from the vehicle. The vehicle was taken to the dealer for a transmission recall repair. While at the dealer, the sunroof was inspected. When the dealer attempted to open the sunroof, one of the brackets fractured and detached from the sunroof. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure, informed the contact that the vin was not included in a recall, and referred the contact to file a complaint with the nhtsa. The failure mileage was 39,500. |
| Category | Power Train |
| Date | Aug 10, 2021 |
| State | TX |
| Description | My f150 has approximately 69,000. When slowly accelerating from a stop light, the 10 speed transmission shifted from from 1-4, then back to 1st then up to 7 then back to first. I'm not an aggressive driver and it startled me. Luckily, I was not hauling anything or in a heavy traffic flow. I immediately slowed down as the sudden jerks between the gears did jolt all the occupants. The wrench light came on and within 10 miles I pulled into the dealership where I bought it. It was diagnosed by the dealership yesterday as needing the valve body replaced, costing Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Power Train |
| Date | Aug 09, 2021 |
| State | MO |
| Description | For the past 30 days, the 10-speed transmission in my f-150 is shifting very hard from 10th to 8th and in other lower gears. It also will not accelerate at times when applying the gas at 10 mph. The ford dealer was able to replicate the problem when presented with the truck today, but tells me that ford said that "that's the way the truck drives. There is not a problem with it." two days ago, a rough downshift caused my wife to strike her head on the headrest in the front passenger seat, and she will not ride in it until I get this problem resolved. |
| Category | Electrical System |
| Date | Jul 29, 2021 |
| State | MI |
| Description | Apim module only works part time. When it is not working, which is 99% of the time, the radio, gps, and other devices will not work correctly. Ford diagnostics at the dealership tell me the apim module needs replacing. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control |
| Date | Jul 28, 2021 |
| State | WA |
| Description | Adaptive cruise control randomly fails. Has failed 25 times since sept 19, 2020 |
| Category | Power Train |
| Date | Jul 28, 2021 |
| State | KS |
| Description | Transmission shifts hard and/or will not up shift or down shift properly. Often shifting so hard that loud noises can be heard and felt, often causing dangerous lurching or pausing in acceleration. On several occasions transmission has nearly caused what could've ended in severe collisions with other vehicles. Ford service personnel have stated “that's just how they areâ€. I feel this is a very dangerous vehicle to operate and will no longer take my family in it. |
| Category | Power Train |
| Date | Jul 22, 2021 |
| State | ME |
| Description | The transmission would not change gears as needed. Dropped it off at the dealer and they reset it. Problem persisted and then they changed the timing chain. Now the transmission is not switching gears correctly still. There is a fan on that was never on before. Dropping it back off tomorrow. |
| Category | Electrical System |
| Date | Jul 20, 2021 |
| State | IL |
| Description | Complete failure of the sync 3 advanved program interface module (apim). Recall available up until 2017 model year, 2018 needs to be included. I purchased my vehicle used in august 2019 with 28,000 miles and had problems with the apim from the start. Dealer refuses to replace. Problems include: -device will not update firmware over wi-fi or usb flash drive. -none of the official ford sync mobile apps on iphone will connect to apim. -resuming music from usb flash drive frozen in memory from same song and time every time I start the car even after playing many songs ahead. -turning off the vehicle loses the current clock time. -driving durring the day with headlights off, screen randomly goes black into night mode. Dealer quoted me 08 to replace apim, not gonna happen. I researched prices online and can purchase this and do it myself for less than 0 but, I shouldn't have to. |
| Category | Power Train |
| Date | Jul 14, 2021 |
| State | WA |
| Description | transmission. It is currently at a ford dealer being disassembled. Might be available for inspection! When pulling out into traffic the transmission would go neutral when shifting which causes the truck to slow down in front of moving vehicles. Naturally I push the accelerator to make it go which revs the engine and then it slams into gear. On wet pavement this causes the drives wheels to spin out so you have to really pay attention not to slide sideways and lose control. It happens at all speeds! Yes it has been reproduced by the ford dealer! It is currently at a ford dealer being disassembled and then send the information to ford so they can find out from ford how to handle it. The truck is still barely under warrantee! There were not any warning lamps or messages before or after it started malfunctioning. It started malfunctioning this year, 2021, when it had around 40,000 miles. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Jul 13, 2021 |
| State | PA |
| Description | Tailgate released while driving |
| Category | Power Train |
| Date | Jul 13, 2021 |
| State | VA |
| Description | The 10r80 10-speed automatic f-150 sport xlt exhibits a loud bang (metal on metal sound) noise when starting engine, shifting into reverse or drive during cold or warm operation. Transmission will stall in between gears (particular 3, 7 and 10), lose of power, not accelerating or shifting while operating. Once power is regain, shifting become jerky (whiplash like) making vehicle propel harshly and operating unsafely on highways. I've made dealer aware of mishaps in 2019 and several times in 2021. The vehicle did not present warning lamps in 2019, but presented warnings in 2021. Dealer has re-calibrated/reprogrammed the pcm or tcm module on each service and commented that problem didn't reoccur during diagnosis. July 5th 2021, I've requested for a test ride with mechanic, immediately in front of dealership on route 7 we noticed the grinding of gears, harsh jerky shifting and loss of acceleration in heavy traffic area, which put our life along with others who where on the highway that day in jeopardy. Mechanic requested to perform a thorough diagnosis for sharing with ford customer care in two weeks (july 20, 2021). This has changed due to truck unable to shift gears properly on july 9th on route 29 (heavy traffic area during rush hour) problem worsen and vehicle was not able to sustain power in between gears. Vehicle is now with ford dealership in warrenton va, awaiting a thorough transmission diagnosis. My first report of hard shifting, my vehicle had less than 15k miles and was under the 30,000 miles mechanical warranty. Per the koons ford mechanic, ford is aware of this problem but do not have a fix at this time. Per reports, ford has been aware this problem since 2017, but didn't make their consumers aware nor fixed the issue. Overall this model is unsafe to operate and attention is needed before their are critical accidents on major highways. Ford has to take action, either buy back these models or fixed the problem. |
| Category | Unknown Or Other |
| Date | Jul 13, 2021 |
| State | WA |
| Description | The sunroof rail broken is the big issue for this ford f-150 from 2015 to 2020. A lot of f150 between 2015 and 2020 have the sunroof issue which manufactures still not recall for this widely sunroof issue. If you search f150 sunroof issue it will come up a lot on the internet. |
| Category | Engine And Engine Cooling:engine:oil/lubrication:sump/tank |
| Date | Jul 01, 2021 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated that the oil pan was leaking. The vehicle was diagnosed but not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000. |
| Category | Power Train |
| Date | Jun 29, 2021 |
| State | WV |
| Description | 4wheel drive actuators fail. When they fail it causes front wheels to jerk and and lock up temperary. We it happened I was pulling out in traffic. They have been replaced 3 times by 2 different ford dealers. The warning signs is a grinding nose coming from front drive trail. I have researched this on internet and it is a common problem with newer f150s. As I stated this is the third time they have been replaced and the truck only has less than 21000 miles on it. The first time they failed 11/05/20 (14987 miles) second time 06/02/21 (19138 miles) third time 06/24/21 (20327 miles). |
| Category | Power Train |
| Date | Jun 26, 2021 |
| State | NC |
| Description | Transmission grinds on acceleration. Also, rumbling sound/feeling between approx. 4th and 7th gear. When shifting from park into reverse, vehicle lurches and loud bang. Have had the vehicle in the dealership 3 times, and all 3 times, they say they were unable to duplicate the sound. I guess if they can't hear it, it's not a problem. Definitely 100% without a doubt, this vehicle has a transmission problem |
| Category | Visibility/wiper |
| Date | Jun 25, 2021 |
| State | TX |
| Description | Back windshield blown out without impact. Vehicle was parked in driveway and had not been driven for several days. |
| Category | Structure:body |
| Date | Jun 22, 2021 |
| State | WA |
| Description | The truck bed is weak; 40lbs dumbbell put a dent in the sidewall and this shows the potential lack of strength within the vehicle. |
| Category | Engine, Power Train |
| Date | Jun 21, 2021 |
| State | KY |
| Description | The contact owns a 2018 ford f-150. The contact stated that after the vehicle was serviced at the dealer for a manufacturer's power train control module reprogramming, the vehicle would shudder when switching lane, accelerating, or decelerating. The check engine light was illuminated. The vehicle was taken to another dealer bob swope ford, inc. (1307 n dixie hwy, elizabethtown, ky 42701) and an engine oil leakage was repaired. However, the failure recurred. The dealer bob swope ford, inc. Informed the contact that there was no remedy but it was safe to drive the vehicle. The manufacturer was made aware of the failure. The failure mileage was 42,865. |
| Category | Engine |
| Date | Jun 19, 2021 |
| State | AL |
| Description | Excessive oil consumption. August 2, 2020, low engine oil light came on and 50% loss of engine power. When I pulled over at the nearest gas station my vehicle was 6 quarts low on engine oil. October 6, 2020, only 2000 miles after an oil change by the dealership oil was 1 quart low. May 24, 2021, 7,788 miles after engine oil change by dealership, engine oil was 4 quarts low. My truck consumes 1 quart of oil every 1,750 miles. My fuel economy is poor, averaging 11. 5 miles per gallon which should be and and was much better when I first purchased my new vehicle. Intermittent rattle during normal acceleration and deceleration. My engine has lost power and would turn over but not crank for up to 2 hours at a time. This appears to be a wide spread issue with owners of the f150 truck year 2018 - 2019. Ford needs to respond and fix this issue for their customers at no cost to the customer. |
| Category | Electrical System |
| Date | Jun 18, 2021 |
| State | TX |
| Description | Ford sync 3 system in 2018 f-150 has been faulty, dealership diagnosed it as a faulty apim, no longer covered under standard warranty. Online forums are littered with similar issues, ford refuses to address or cover, wants > Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Unknown Or Other |
| Date | Jun 12, 2021 |
| State | KY |
| Description | At random times the ignition switch will not turn, therefore the truck will not start. The steering wheel is not binding. I have tried both keys. There are just days when the ignition will not turn. I took it to the local ford dealer. Of course the day I took it, the ignition switch turned and I was able to start it and drive it there. I explained that it just won't turn at random times. Since it turned for them, they blew the problem off. Other people have had some problem (as seen on the internet). |
| Category | Visibility/wiper |
| Date | Jun 02, 2021 |
| State | TX |
| Description | 1. Rear window spontaneously shattered 2. My seven years old daughter was in the back seat, glass remains reached even the front seats. 3. My wife was driving and she was not able to see the traffic behind her. She was very concern about my daughter safety with the broken window behind her. 4. Dealer had not been contacted. 5. 911 contacted, police inspected the rear window and created an incident number. -no warning lamps were turned on. |
| Category | Engine |
| Date | Jun 01, 2021 |
| State | CA |
| Description | Engine has been making excessive valve train/piston/rod noise. I noticed the noise in march 2021 when towing my vacation trailer to san diego. When idling noise is loudest below engine on drivers side. Noise increases dramatically when under load, and can be heard inside cab when driving. Motor almost sounds like a diesel engine. On april 26,2021 I took the truck to my dealer, raceway ford, fontana, ca. After a road test I was given a notice from ford stating that this is normal for this 5. 0 engine. No way an engine should sound like this after 30,000 miles. This is a serious design flaw. When this engine fails I hope that we are not in the middle of the desert in 110 degree weather, going down a mountain pass, or crossing the golden gate bridge. This is a serious safety matter !!! Please force ford to find a fix and repair these engines asap |
| Category | Unknown Or Other |
| Date | Jun 01, 2021 |
| State | TN |
| Description | Truck parked, rear sliding glass window shattered on it's own with no impact. No one near the vehicle. Thankfully we were not driving or have passengers when this occurred. |
| Category | Power Train |
| Date | May 29, 2021 |
| State | PA |
| Description | After the ford 21b10 update the vehicle started having shifting issues. The transmission will hold higher gears at low speeds causing an engine or transmission shutter. Vehicle is sluggish and takes a lot of throttle input to down shift into correct gear. Vehicle ran perfectly fine before getting the update done. |
| Category | Power Train |
| Date | May 26, 2021 |
| State | IN |
| Description | Transmission malfunction. Truck experiences major hard shifting, hesitation going to gears which causes lack of exceleration. Transmission was reprogrammed around k miles dec 2020. On 5/20/21, I came to stop at 4 way intersection. I proceeded to go straight but truck was barely moving (less than 5 mph) and when looking at dash I could see gear indicator showing transmission still in 7th gear but truck would not excelerate as if it was in neutral. I proceeded to use my flashers and coasted to the side of the two lane road. The dealer reprogrammed the transmission a second time on 5/24/21. I picked the vehicle up from dealer on 5/25/21 and experience same failures and a see manual warning light flashed on the dash. This vehicle is currently at the dealer and I've been advised they are dropping transmission to see what is going on inside. This 10 speed transmission is a major safety issue when driving as the vehicle can become disabled at anytime |
| Category | Latches/locks/linkages |
| Date | May 25, 2021 |
| State | TX |
| Description | The contact owns a 2018 ford f-150. The contact stated that the front passenger's side door failed to lock securely. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was informed of failure and suggested that the vehicle be taken to an authorized dealer for assistance. The vehicle was taken to the dealer. The failure mileage was approximately 36,000. |
| Category | Power Train |
| Date | May 25, 2021 |
| State | IL |
| Description | On thurs., may 20, 2021, about 5:00 pm central, I was traveling south on the edens express in the chicago area, traveling at highway speed (approximately 70+ mph) when all of a sudden and without warning my power train cut out and I received an error message, check engine and drive mode not available came up after I came to a stop, turned the vehicle off and tried to re-engage the transmission to drive off. My truck stopped forward motion and I had to coast to a stop on the right hand side of the road. I was between exits 34 and 35, about 1. 25 miles north of the skokie/old orchard exit. I contacted ford road service and they towed the truck to my local ford dealer, napoleon ford in libertyville, il. Ford service indicated that the issue was caused by the powertrain control module (pcm). Service re-flashed the pcm and said that was the only fix necessary. My concern is that this issue happened suddenly and without any warning while I was traveling at highway speed. While I was lucky enough to be in the right-hand lane (of the 3 lane highway), that was only because I was planning to exit at the skokie/old orchard exit which was the next exit. Had I been away from the right-hand lane or someone was tailgating me when this happened (or going up a hill), the consequences might not have been so good for my personal well-being. I wanted to bring this to your attention in case this is happening to other ford f-150 truck with similar pcms. When I asked ford service what caused the error in the pcm, they could not give me a reason nor could they say what caused the error, leaving it as unknown whether this will happen again. |
| Category | Unknown Or Other |
| Date | May 25, 2021 |
| State | IN |
| Description | Approximately once every 20 times the truck engages the auto startstop feature, the vehicle turn off the engine and requires you to place the vehicle in park and restart the vehicle. I picked up the vehicle from the dealer after they had it for a week, and they were unable to reproduce the error. The dealer did have error messages and worked with ford technicians to clear the error(s), but in my 8th day since having my truck back, it has happened twice. While inconvenient, and I could push the button every time I'm in the truck to disable, this was a nice fuel efficiency perk. Also, it doesn't happen while driving, only coming to a complete stop. The danger that I fear, is that someone behind me will become impatient/look at the green and drive into my truck. I do have a screenshot of the error. |
| Category | Power Train |
| Date | May 24, 2021 |
| State | TX |
| Description | 2 to 4 times a day since I bought the truck new, when cold, the engine rpm's flair up 600 to 1000 rpm's before slamming into gear. This happens when shifting from 3rd to 4th gear and sometimes 5th to 4th gear. I have taken it to 2 different dealers. Both said it shifted normal. When went to pick it up from the second dealer I had the service manager ride with me. He noticed poor shifting and said the truck was not shifting normally. I left it for them to give it a better look. Only 3 days later I was asked to pick it up because they "couldn't duplicate the problem", even though the service manager witnessed the problem. |
| Category | Engine |
| Date | May 22, 2021 |
| State | UT |
| Description | I am reporting to nhtsa because the recall #17s37 should include my truck as I have the same issues and I am apprehensive to even drive my truck as the issue continues to increase in severity. See the answers to the requested questions below. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer -1. The cylinder heads have failed. Yes, the truck is available upon request. 2. How was your safety or the safety of others put at risk? Answer -2. Per recall 17s37. Cylinder heads machined without supply holes will result in premature engine failure. Engine failure can cause noise, check engine light, runs rough and/or loss of motive power without warning while driving, increasing the risk of crash. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer – 3. Yes, the problem has been confirmed by the ford dealer shop foreman upon a 1:1 test drive. The shop foreman agreed of the noise and the shudder. The shop foreman scheduled a diagnostic for the truck. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer – 4. Yes, the ford dealer ran multiple diagnostics over multiple visits on the truck. I was informed by the shop foreman that the cylinder heads were machined incorrectly, and new cylinder heads and camshafts were to be replaced. I proceed to file a formal complaint through ford. Upon filing the complaint with ford and through numerous calls almost daily I still can't receive any response/feedback from the complaint line. I can provide the complaint number upon request. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Answer -5. There were no warning lamps. However, I heard loud clicking, horrible gas mileage, and loss of power for many months before the dealer determine the issue failed cylinder heads. |
| Category | Power Train |
| Date | May 19, 2021 |
| State | OK |
| Description | Transmission harsh up and down shifts and some times hangs between gears before going into gear revs when going into 6th like in n and will not go into reverse until transmission is cooled down |
| Category | Power Train |
| Date | May 18, 2021 |
| State | MA |
| Description | My truck now has 52k + and it has started to skip gears when shifting. Seems to be once warmed up the shifting gets clunky and bangs, more like a shudder and no rhyme or reason it shift from 1st to 2nd and 3rd and skip 4th but slip almost like it is in neutral? I was pulling out of a store parking lot and it was like someone threw it in neutral and a mac truck was coming right at me and luckily I let up off of pedal and it caught and I was able to cut over to breakdown lane as the truck laid on his air horn at me. I have taken it in for service 3 times now at franklin ford in franklin massachusetts and it is in there right now for the 4th time. The mechanic has replaced parts and given back to me after a testing stating that it was all set each time and I would get in and same slippage and shuddering and banging while shifting and still slipped into neutral. The 3rd time in they mentioned that they replaced the torque converter, got it back after over a week: same issues. The 4th time in service now for over a week going to check in to see what they have figured out if anything? This is ridiculous, been going on since beginning of march. Why they can't just replace transmission or truck ? You spend so much on your truck and take very good care of and I will tell you I baby my truck. It is a beautiful truck but please do something !! Franklin ford asked me to start a case with ford, so I am starting here. I haven't any paperwork you would have to get from them, my service person, ed murphy should be able to provide you and ford with everything that they have done along with exact dates. Thanks for listening. Kim levya |
| Category | Power Train |
| Date | May 15, 2021 |
| State | TX |
| Description | Transmission jumps from third to first back to third jerking the vehicle and some times delays the vehicle from clearing lanes and/or vehicles. This seems to happen every time you drive the vehicle for the first time and/or after the vehicle has been parked for more than a few hours. |
| Category | Engine |
| Date | May 01, 2021 |
| State | TX |
| Description | After a long period of towing (approximately 4000# for 2+ hours)I stopped for gas. On restart of the engine, it had a very rough idle and there was a warning light for the auto start/stop system. It died and would not run for more than 5 seconds. To get it to run I had to keep it in neutral and rev the engine to approximately 2500rpm. It did not repeat the issue for the remainder of the trip (another 2+ hours of towing). This situation was in a gas station but could have been much worse if it was on a public road. |
| Category | Electrical System |
| Date | Apr 29, 2021 |
| State | TX |
| Description | The apim is defective the gps signial on the navigation is messed up it will show that I'm in the middle of a lake or field when I'm on the road, the navigation is also very slow and the backup sensors don't work as expected when backing up the 360 camera is also extremely lagy and takes 15 seconds to activate. Ford says this part is 1800 but it is an internal part of the navigation system and shouldn't just fail |
| Category | Power Train |
| Date | Apr 29, 2021 |
| State | MA |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving 25 mph, the vehicle unintendedly downshifted and stalled while depressing the accelerator pedal. The power train malfunction warning light was illuminated. Due to the failure, the vehicle was towed to gervais inc (5 littleton rd, ayer, ma 01432) however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 23,200. |
| Category | Service Brakes |
| Date | Apr 25, 2021 |
| State | WI |
| Description | I was pulling into a left turning lane behind another truck. Brakes failed to slow the truck. As I applied more brake the engine stopped but vehicle still moved forward at a slow speed. The abs seemed to be trying to work as the truck "bucked" like abs was trying to work even at this slow speed. I bumped into the truck in front of me. He only sustained a very small dent in his bumper. My truck would not start. I had to shift it in and out of park several time and it finally started. I sustained about 00 damage my truck. The truck was put on a computer by a ford dealer and it showed no problems. |
| Category | Engine |
| Date | Apr 24, 2021 |
| State | AR |
| Description | Driving about 30mph down a rural street and I started to lightly apply brakes as I was coming to a corner. The truck lost all power and the engine shut off. No power steering nor power brakes. A message appeared in the cluster display saying ' autostart shift to p and restart engine'. I had to pull the truck over to a side street narrowly missing a semi truck that was coming down the street(because it was difficult to turn and stop the vehicle since the power assist was no longer working). I had to completely stop the truck, place shifter into park position and restart it. It worked fine after this. The vehicle had been started about 3 minutes prior to the event. It was 54 degrees and engine had not completely warmed up yet. |
| Category | Wheels |
| Date | Apr 24, 2021 |
| State | TN |
| Description | While have my truck serviced on a routine interval, I was told by the ford dealerhship shop that the I had "swollen lug nuts" and that my tires couldn't be rotated/serviced due to the issue. Ford dealership recommended I replace them which I obviously had to do and they put on aftermarket part since the ford oem lug nuts were a known issue. They claim it isn't covered by warranty because lug nuts are a "wearable" item (this defies logic in my opinion) yet there is no mention of needing to check/replace lug nuts in a regular schedule in the recommended maintenance schedule. I find this a critical safety issue as I would not have been able to change out the tire with or have my worn tires replaced without having to replace the lug nuts. I've opened a case with ford: cas-31464804-j4y2q8 crm:0789115 these defective lug nuts should be recalled and fixed by ford. |
| Category | Air Bags |
| Date | Apr 14, 2021 |
| State | VA |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving down a divided road at an intersection, another vehicle ran into the front driver side of the vehicle causing the vehicle to crash into a concrete pole. The air bags failed to deploy. A police report was filed. The contact sustained injuries and had broken glass in their forearm that required medical attention. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 31,000. *dt |
| Category | Engine, Power Train |
| Date | Apr 09, 2021 |
| State | NC |
| Description | Engine ticking sounds like a diesel @start up and driving transmission whining and kicks out of gear while driving |
| Category | Steering |
| Date | Mar 30, 2021 |
| State | AZ |
| Description | Just purchased a 2018 f150 xlt with xtr package with approximately 36,500 miles. Noticed that vehicle steering wheel has play and tends to sway, almost feeling loose, when driving under 50mph. Informed dealer and wheel alignment was performed. Asked dealer for results of alignment condition and measurements prior to alignment being performed and was told they do not keep records of previous measurements only results and measurements after work was performed. Upon leaving steering wheel still steers away when driving under 50mph. When compared with other vehicles it definitely has play. Did some research and found that there are many complaints of the same hazardous issue being reported. Swaying and play in steering wheel is constant under 50mph. Correction of steering wheel is exhausting to hands and wrists and feeling of being unsafe is present when driving vehicle. Have contacted dealer, left message to speak more on this and no one has called us back since we took the vehicle in a week ago. We have our children in this vehicle. Please help! |
| Category | Back Over Prevention: Warnings, Engine, Seats |
| Date | Mar 25, 2021 |
| State | FL |
| Description | Motor makes a pop/clunk sound when starting. 2. Back up warning on and off while backing up. 3. Drivers seat moves back on its own. 4. Mileage varies from 13 to 16 mpg in small town. Mileage is only 3,797. Vehicle tin 3 times for start up popping. Dealer said they rebuilt top end. Still pops on start and valves are now loud as on a150000 mi motor. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Mar 24, 2021 |
| State | WA |
| Description | Vehicle was in the garage, parked. I got in started the vehicle, heard what sounded like wind chimes, got out, looked under the truck and saw glass. I then noticed the back window was shattered. There was never any impact to the window. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Mar 23, 2021 |
| State | NY |
| Description | 2018 f-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic. |
| Category | Power Train |
| Date | Mar 22, 2021 |
| State | MI |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the vehicle stalled while hauling a trailer. The contact restarted the vehicle after two minutes and had to depress the brake pedal and accelerator pedal at the same time while revving the engine to 1,500 rpm to drive the vehicle to a rest station. The contact took the vehicle to anderson ford bullhead city (2585 az-95, bullhead city, az 86442) and siemans ford, inc. (8961 red arrow hwy, bridgman, mi 49106) however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The contact informed the manufacturer of the failure. The failure mileage was 33,400. |
| Category | Electrical System, Exterior Lighting |
| Date | Mar 19, 2021 |
| State | MA |
| Description | I took my truck to the ford dealership I purchased it from because the tail lights stopped working. The service manager informed me that water was in both tail lights and had to be replaced for ,000. My truck is a 2018, has only 18,000 miles and well taken care of and no accidents. The service claimed the water got in because of damage to the tail light. The marks he pointed out on the tail lights were very light scuff marks and could not allow water to get inside. They would not cover the replacement because of the scuff marks. I went on a ford forum and found that there had been plenty of other 2018 (and other years) that had water in their tail lights as well. The trucks that were out of warranty just remove the tail light, drained the water, applied silicon around the seems of the tail light and had no issues since then. I've attached pictures. You'll see that there is no way water could have enter where you see scuff marks like the service manager claims. The pictures are the left and right tail lights. Ford forum on tail light issue: https://www. F150forum. Com/f118/water-my-tail-light-452633/ |
| Category | Engine, Fuel/propulsion System, Unknown Or Other |
| Date | Mar 15, 2021 |
| State | TX |
| Description | Truck will stall while towing when coming to a stop at exit. Will not restart easily. Put truck in park, crank till starts, rev engine and shift into drive and keep rpms up to drive away. Will happen again after stopping for gas. While towing , I will fuel at the half tank level. It happens a lot on hot days. Usually after about 2 hours + of driving . No codes thrown at any time. Dealer can not find issue. This has happened for 2 years. |
| Category | Unknown Or Other, Visibility/wiper |
| Date | Mar 12, 2021 |
| State | NY |
| Description | Both tracks on panoramic roof are cracked and plastic pieces found in track. Sunroof stuck in open position on the highway. Cannot close panoramic roof so highway debris is flying into vehicle. Have sand and road debris hitting passengers inside vehicle. |
| Category | Unknown Or Other |
| Date | Mar 11, 2021 |
| State | MI |
| Description | Rear back glass randomly busted out on both sides of the sliding rear window while driving home from work on february 22nd, 2021. |
| Category | Back Over Prevention: Warnings, Engine, Power Train |
| Date | Mar 10, 2021 |
| State | NY |
| Description | I purchased it brand new in october 2018, doors would randomly fly open when cornering. I brought it in there was a recall it was fixed. Then when it is below 30 degrees my rear sensor drivers side would show a steady red and beep when there was no danger. The dealer told me that there is most likely moisture in the sensor but would not replace it. Then at 41,000 miles my engine blew a rod. They told me I was not changing oil frequently enough. I change my own oil. I provided receipts for oil but they would not warranty it, I paid ,000 out of pocket to have a new engine installed. I called ford corporate and after four months of investigating they had the dealer refund my money. Then at 43,000 miles I was on vacation and the sunroof would not close. I brought it to a local dealer who said there might be something in the track but they would need the truck for 4 days and I was leaving the next day. I brought it to my local dealer upon return and they charged me ,300 to replace the entire panoramic roof rails and chassis. Most recently my 10 speed transmission was shifting very hard and in the weeks following that a check engine light came on. I called another local dealer because I had lost all confidence in the dealer I purchased the truck new from. They told me that the wiring harness for the transmission was not properly secured and chafing caused it to run through and cause false and intermittent signals. They told me because it was negligence on the dealer who replaced the engine. I would have to go after them for the 0 fix. The same dealer who replaced the harness called me later that week while waiting for the part, told me that it was now the trans valve core. They replaced it and it is has not changed anything. They are currently waiting on direction from ford. I have been in a loaner or rental for well over 90 days cummulativley. Unnacceptable! |
| Category | Engine, Power Train |
| Date | Mar 08, 2021 |
| State | IL |
| Description | I have the 2. 7 ecoboost with 19,000 miles on it and oil pan is leaking and being replaced. Not good for a vehicle with such low miles also the transmission downshift s real hard in multiple gears mainly 5th and 3rd |
| Category | Service Brakes |
| Date | Mar 02, 2021 |
| State | FL |
| Description | I have had issues with the braking on my 2018 f150 v8 since owning it. The brakes never felt right and it would take a longer than normal distance to brake as well as needing extra brake pedal force to stop the vehicle. I ended upgrading the rotors and pads which helped some. Upon inspection of the brakes before upgrading, the rear pads were completely worn and the front pads appeared in newer condition. So the truck was mainly using the rear brakes to stop which explains the braking issues. Before upgrading the pads and rotors, on multiple occasions I heard and felt 'popping' when breaking. Currently I have excessive pedal travel when braking which leads to a diagnosis of a defective master cylinder. Which upon researching, there is supposedly an upcoming recall as well as lawsuits in the works as ford knew about the defective hitachi master brake cylinders. |
| Category | Engine, Unknown Or Other |
| Date | Feb 25, 2021 |
| State | WI |
| Description | Have problems with transmission and making clucking noise when move it from park to drive and at low speeds sometimes and also when it shifts it is very jerky and not smooth. And it jumps gear like 1 to 4 and 5 to 8. |
| Category | Power Train |
| Date | Feb 24, 2021 |
| State | NJ |
| Description | On february 10 2021 after I turned the truck off and I put my truck in park and removed the keys to get out as I was exiting the vehicle it rolled forward and all most hit my brother who was crossing in front of the truck. I restarted the truck backed up put it in park, shut it off removed the key went to exit the truck again and it rolled forward again. I repeated the procedure again and it did it again. I called ford and they said there was no recall for my truck for this problem. There are several recalls for 2018 f50 trucks built in the months prior to mine. Clearly ford should include the recall for my vehicle. The current recall numbers are 18s09 and 18s10. My truck was sent for service for this problem but the dealer said they could not find any problem. I do not want a vehicle that could roll forward while in park and injure or kill someone. |
| Category | Power Train |
| Date | Feb 24, 2021 |
| State | WA |
| Description | The vehicle did not automatically start when releasing brake at a stop light. Needed to be put back into park and turned over using key. Vehicle was functioning normally before this took place and temperature outside was above 50 degrees. |
| Category | Steering |
| Date | Feb 24, 2021 |
| State | WA |
| Description | The vehicle's electric power steering does not turn back on quickly when starting from start/stop. This has happened several times since purchasing vehicle (02/2019). The vehicle was stationary and the steering did power after about 10 seconds. |
| Category | Power Train |
| Date | Feb 22, 2021 |
| State | VA |
| Description | While driving at highway speed in the snow/wet transmission mode, I attempted to accelerate to get out of the way of a merging vehicle. The rear end made a loud clunk and then the traction control light came on. This occurred four times - a loud clunk followed by the traction control light coming on. This is the first time that this situation has occurred at highway speeds. I have noticed a clunk at normal mode while driving in town. It occurs when driving as one would normally drive around town, just not as loud. The problem seems intermittent, but can be forced to occur by tapping the gas in short rapid taps which appears to engage and disengage the rear end. I have had it to the dealership twice for this issue. The estabrook ford dealer was able to recreate the sound when the vehicle was on the lift, but said that since it was under a no load condition and not a true indication of a problem. They have reported that ford considers this normal operation for the 10 speed transmission, and by tapping the gas to force it to occur is not normal. The loud clunk also occurred on one occasion when I shifted from park to reverse. |
| Category | Visibility/wiper |
| Date | Feb 22, 2021 |
| State | NC |
| Description | Windshield fluid is freezing up. 1st time I thought it was because the fluid used was only for warmer temps as there was also some ice floating in the reservoir bb. Took to a dealer in ny, had the old fluid removed & replaced with fluid good to -20 degrees. It worked fine at first after repair but then overnight it froze again in the lines (not reservoir). It eventually defrosted in southern virginia, after driving @6 hours. Luckily the roads were relatively dry. I've lived in cold climates the majority of my life never have experienced this. I found info on you tube that one of the valves needs to be enlarged to prevent freezing. |
| Category | Unknown Or Other |
| Date | Feb 20, 2021 |
| State | TX |
| Description | I turned on the rear defrost and about 2 minutes later the rear glasss shatted. The glass was not damaged in any way prior to the incident there were no scratches or defects. |
| Category | Engine |
| Date | Feb 18, 2021 |
| State | GA |
| Description | On or about the week of 10/26/2020, I took my truck to j. C. Lewis ford in savannah, ga for a transmission shifting issue to be looked at. While there, they also checked the oil in the vehicle and noted it was very low. As a result of this, they completed an engine oil change, reprogrammed the computer and replaced the oil level indicator per tsb 19-2365, and I could pick up the truck, which I did. This past tuesday, 2/16/2021, I checked the oil level in my truck and found it to be over a quart low. The vehicle has only had a little over 3000 miles put on it since the ford provide warranty oil change. I phoned j. C lewis ford after noticing the oil was low and they requested that I bring my vehicle in to be looked at. The vehicle is currently at the dealership. |
| Category | Structure:body |
| Date | Feb 17, 2021 |
| State | OR |
| Description | Tailgate opens while driving at both city street speeds and highway speeds. Allowing items in bed to fall out on road creating road hazard. This is more than an inconvenience it is dangerous and someone is going to killed. Do something about this. Please. Canada has already done the right thing and ordered the recall. If nhtsa responds to this problem too late or not at all nhtsa will have blood on their hands because it is not a matter of if serious injury and/or death occurs it is a matter of when. |
| Category | Wheels |
| Date | Feb 15, 2021 |
| State | CA |
| Description | While driving on a highway I experienced a flat tire on my 2018 f-150. After stopping, I attempted to change the tire. However, my tire iron wrench would not seat on two of the six lug nuts. Upon inspection, I could see these two lug nuts had become deformed. The truck had just passed 18,000 miles on the odometer and had no prior tire damage. The truck had undergone two tire rotations both at my local ford dealership. I was eventually able to get the tire iron wrench to seat on the lug nuts by pounding it on with a set of pliers. When I returned home, I inspected the other tires and found the tire iron wrench would not seat on three other lug nuts. I contacted my local ford dealer to see if there was any history of problems with lug nuts becoming deformed and was told while they had had some previous issues with lug nuts on other ford vehicles, the f-150 was not one of them. I then researched lug nuts on a f-150 forum and discovered that ford had a history of faulty lug nuts dating back to at least 2015. In some cases people were forced to call for roadside assistance to get the lug nuts removed. In a few cases the roadside assistance attendant was unsuccessful at removing the lug nuts and the vehicle had to be towed for more detailed lug nut measures. Some people may question why this should be raised as a safety issue. I can tell you this happened on a rural highway on a moonless night. My rear driver's side tire went flat very quickly. Fortunately, I was able to exit the highway on the last exit before a 60 mile stretch or else I would have had to try to make the change next to the highway. A reasonable person should expect lug nuts to be removed without issue using the equipment supplied with the truck. A week after this happened, I bought a complete set of aftermarket lug nuts the ford forum had recommended. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Feb 12, 2021 |
| State | NJ |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that all four door latches ceased, causing a failure to latch the doors securely. The contact also stated that the doors would open inadvertently while driving. The vehicle was taken to verner-cadby ford inc (1240 bloomfield ave, fairfield, nj 07004) where a plastic gasket was inserted in all four doors to fix the issue however, the repairs failed to fix the failure. The contact called the same dealer and was informed that there was no fix to the problem the vehicle was experiencing. The contact mentioned that the vehicle was taken to the same dealer four times for the same failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000. |
| Category | Seats, Vehicle Speed Control |
| Date | Feb 11, 2021 |
| State | ID |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the automatic cruise control would not operate as needed. He stated that while in automatic cruise control mode, the vehicle would accelerate without warning with a stopped vehicle ahead of him. The contact also mentioned that the driver's front seat would slide backwards without warning while driving at various speeds. The contact had taken the vehicle to corwin ford nampa (5707 e gate blvd, nampa, id 83687) where he was informed that the mechanic was unable to detect any failures with the vehicle. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 11,000. |
| Category | Unknown Or Other |
| Date | Feb 10, 2021 |
| State | MA |
| Description | My vehicle has completely shut down (lost all power, lost power to the brakes, lost power steering, etc.) twice in the past 3 weeks when coming to a stop on a slight incline. I cannot replicate the circumstances that make this event happen. When it occurs, I need to place my vehicle into park and turn the key over. If this were to happen on a highway, or on a busy intersection. This issue is described in great detail here: https://www. F150forum. Com/f118/auto-startstop-error-437920/ under normal operating conditions, my vehicle will start and stop to save fuel (ford's auto-start stop system). I believe this issue is related to the programming of the auto-start stop function. Losing all power on the highway, a busy intersection, etc. Is certainly a safety hazard for everyone. |
| Category | Power Train |
| Date | Feb 09, 2021 |
| State | MO |
| Description | From november 2020 to february 8, 2021 I have experienced 7 incidents where my truck has hesitated/stalled while I was driving and it appears to be worsening. On one occasion it put me in a dangerous position in traffic and fortunately I was not involved in an accident. I have noticed it is beginning to shift harder as well. I have read numerous reports of this 10r80 transmission doing exactly the same and yet, ford, has not addressed the problem with a recall. I am taking my truck to marshall ford dealer on feb. 11, 2021 to address this issue. |
| Category | Electrical System, Structure:body |
| Date | Feb 08, 2021 |
| State | OH |
| Description | Electric tailgate latch fails causing tailgate to open unexpectedly; happens whether in motion or standing still. Evidently there is a recall for this problem in canada, but not the us. |
| Category | Exterior Lighting |
| Date | Feb 05, 2021 |
| State | CA |
| Description | Ford issued recall 20c03 (nhtsa 20v-097) to correct an issue with the intensity of the daylight running lights on certain f150 trucks. Without informing the customer the reprogramming of the body control module also now activates the parking lights whenever the daylight running lights are activated. In california, vehicle code section 24800 prohibits the activation of the parking lights in conjunction with the daylight running lights while driving. I filed a complaint with ford motor co., and their response was they have no intention of fixing this. That they don't care what california law says. I spoke with the local california highway patrol office and they confirmed I could be issued a citation for this infraction. Now the only recourse is to always drive with the daylight running lights off so the parking lights are not activated with them while driving. The work was performed on 10/27/2020 by the local ford dealer. |
| Category | Unknown Or Other |
| Date | Feb 03, 2021 |
| State | CA |
| Description | Dashboard of the truck has a warp where the front windshield defroster are located. |
| Category | Engine |
| Date | Jan 30, 2021 |
| State | CO |
| Description | Engine oil is leaking. |
| Category | Back Over Prevention: Warnings, Power Train |
| Date | Jan 29, 2021 |
| State | TX |
| Description | The transmission shifts very hard in the first 5 gears of the 10 speed transmission. It is hit or miss on whether or not it does it, but it does raise a concern on how it jerks, especially when my daughter things I am braking hard, but it is really just the transmission. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jan 29, 2021 |
| State | MO |
| Description | After towing for an hour or more, pulling into gas station, low rpm, engine stops, auto start. Stop warning comes on, asked to put in park and restart ---I have to rev gas to keep started--only when towing for awhile |
| Category | Engine, Suspension, Unknown Or Other |
| Date | Jan 28, 2021 |
| State | VA |
| Description | My ford f150 began to have two distinct rattles at about 1 year old and 15,000 miles. One rattle happens when my foot comes off the gas and sounds like a flutter like something is loose. The other rattle happens at 1500 rpm and sounds like a metal on metal or a chain rattle. This happens on public paved streets. The ford dealership verified my concern with both noises and worked with ford with more than 10 attempted repairs. I have the list of attempted repairs that I can share but they include chain tensioners replacement, exhaust inspection, reprogram, phasers replacement, transmission replacement, and vct solenoids replacement. Neither the dealership nor ford knows what is wrong but claims it is a "common characteristic" after over 35 total days of attempting to be repaired over several months. I am not the only f150 owner with this problem. Without knowing what is wrong with the truck, I do not know it is safe to drive. I contacted bbb who verified that I am not eligible for the lemon law and advised me to contact your organization to address my safety concern. I did not get anything in writing that says the truck is safe to drive and that worries me. |
| Category | Unknown Or Other |
| Date | Jan 27, 2021 |
| State | FL |
| Description | Tl* the contact stated her son was driving a 2018 ford f-150 that he borrowed from a friend. The contact stated while her son was driving at an unknown and rear ended another vehicle while it was making a left turn. The contact stated as a result both vehicle hit collided with a tree. The contact stated that the vehicle her son was driving caught fire as the fuel tank collided with the tree. As a result, the contact stated her son lost his life. The contact was providing all information from the police report filed. The vehicle was a total loss. The vehicle was towed to tow lot. The manufacturer had not been informed of the failure. The failure mileage was unknown. |
| Category | Unknown Or Other |
| Date | Jan 27, 2021 |
| State | OH |
| Description | (below freezing) door latch malfunctioned. Can open door, when closing, door would not latch shut, attempted to re-close door, will not latch. It is essentially frozen in the open position and does not allow the door to latch. Sometimes, you can click the lock button and the door would latch, however, on some occasions, the door would not even latch in the lock position. There was a recalls for this (around march of year 2020), which has been completed by a local ford dealer. However, this same issue has re-surfaced (january 2021). The real concern is the safety of the passenger and that the doors will not latch properly. The second issue is the first recall was a one time deal, if this problem occurs again, the customer has to pay the repair cost. Ford should be liable for correction and paying for this issue. |
| Category | Unknown Or Other |
| Date | Jan 20, 2021 |
| State | MI |
| Description | Hi, issue 1: steering & safety related. Loss of assist of the steering system after vehicle is coming out of auto startstop mode. Appears to be cold temperature related 35-45f. City steet. (last incident - 6 mile rd - northville). Driven 5 times. Some occasions it appears that the ramp up of assist is delayed by 0. 5 to 1 seconds. Ford dealer examined and couldn't find issue in 2020. Upon my second visit they replaced the battery and said they found a fault code. Also contact ford hotline for assistance, without satisfactory resolution. Issue is still present and not resolved. 2 incidents have been very close to severe front impact from oncoming traffic due to the great difficulty to turn the steering wheel without assist. The turning torque is so great the last incident caused physical injury/pain to my wrists due to the urgency to make the turn with the oncoming vehicle and wrenching on the steering wheel to get the truck to turn across the lane into the road. Last issue a few weeks ago. I have been manually turning off the auto startstop each time to avoid the issue. I am scheduled for service at tom holzer ford and will again ask them to investigate and resolve the issue. Issue 2: automotive wipers appear to be triggered by sunlight / changing light conditions when no rain is present on the windshield. |
| Category | Unknown Or Other |
| Date | Jan 17, 2021 |
| State | TX |
| Description | The vehicle has 2 speedometer. A digital and an analog one. The analog speedometer does not measure the speed correctly. It stays stuck at 60,80,100 mph when the truck is stopped. |
| Category | Structure:body |
| Date | Jan 12, 2021 |
| State | TX |
| Description | The passenger side rear door will not stay closed when cold outside. When you try to close it, it bounces back open. This happened while parked. I was unable to drive the vehicle because I could not get the door to stay closed. |
| Category | Power Train |
| Date | Jan 06, 2021 |
| State | TN |
| Description | Clunking sound when going from park to reverse, hesitation changing gears. Loud whining noise coming from transmission, nose dive, when in 10th gear and accelerating the transmission goes from 10 gear to 3. Hesitaion changing gears, at 30 miles per hour truck slows almost to a stop. |
| Category | Power Train |
| Date | Jan 03, 2021 |
| State | WI |
| Description | The vacuum actuator tries to engage the four wheel drive on it's own. It is a common problem on the f150s. My truck tries to randomly engage the four wheel drive system every 50-75 miles, typically at 55-65mph on the highway. When this occurs you can hear the cv axels grinding against the transfer case gear until you slow down or physically engage the 4x4 system. This will eventually wear out the front drivetrain or worse, further engage unexpectedly and potentially leading to loss of control and collision. |
| Category | Engine, Power Train |
| Date | Jan 02, 2021 |
| State | CA |
| Description | Clicking/grinding noise on deceleration between 1000-2000 rpm. I had the necessary tsb 18-2354 (reprogram pcm for noise complaint) completed on vehicle with no change. I've read many articles about this issue and no one has had their vehicle fixed from this issue. Ford has said this is normal but a clicking noise under deceleration is never normal especially when it started happening after driving 500-1000 miles on the vehicle. My vehicle currently has 22,000 miles on it and when I first bought the vehicle at 21,000 miles it never made the noise until about 500 miles into it. I fear that the noise could be causing debris to get into the engine and or transmission. I wish ford would be more serious about this issue since many people have had this problem with their 2018-2019 ford f-150 and mustangs. Ford says this is a normal characteristic but it can't be normal if the noise was never their and starts up after 500-1000 miles of driving. Many people have had this issue and it hasn't been resolved. Please find a fix. I just spent ,000 on a vehicle and I do not wish to spend money to replace an engine or transmission. |
| Category | Electrical System |
| Date | Dec 30, 2020 |
| State | PA |
| Description | Power door locks would not open. Had to use key to enter vehicle and then physically pull up door locks to open doors. Only happened when temp was freezing twice so far when vehicle was parked outside |
| Category | Power Train |
| Date | Dec 26, 2020 |
| State | GA |
| Description | The 10-speed automatic transmission on my truck shifts hard and inexplicably when upshifting and downshifting, especially in low speed stop and go city traffic. The jolts are hard and cause an dramatic 'braking' action that has almost resulted in a few accidents. The transmission was rebuilt by ford at approximately 9,000 miles and current has just over 16,000 miles. |
| Category | Structure:body |
| Date | Dec 26, 2020 |
| State | OH |
| Description | Door latches are freezing open/closed. Dealer had me drive it to them to fix it, which I did so while holding the door closed. I am being told this is not a recall but a technical fix. That is unbelievable to me, it's a ,000 vehicle with door latches that could allow a person seated to literally fall out onto the highway. This has to be fixed. It happened when temperatures got below freezing, about 15 degrees, while stationary at home. |
| Category | Structure:body |
| Date | Dec 26, 2020 |
| State | OH |
| Description | After entering the truck, I closed the door, put on my seat belt, started the engine and put the truck into forward gear. I noticed the "driver door ajar" alert and tried to close it again. The latch did not engage at all. The temperature was a little below freezing, maybe 25 degrees f. I let the truck warm up, played with the electronic locking buttons and after 10 minutes or so, I got the latch to work. This happened again the next day and even using a torch to warm the door, it still took at least 15 minutes before I could get the latch to engage. I found numerous complaints on the internet for this problem, including some accounts in which the latch disengaged while driving! This is extremely scary and very dangerous. I believe this is a well-known and documented problem that is severe enough to warrant a recall. It could certainly lead to an accident and potentially a loss of control with potentially lethal results. |
| Category | Structure:body |
| Date | Dec 26, 2020 |
| State | MD |
| Description | Door not latching properly. Flew open while driving. Service available in 18days. Last ford I will buy. |
| Category | Forward Collision Avoidance: Adaptive Cruise Control, Power Train, Vehicle Speed Control |
| Date | Dec 21, 2020 |
| State | ID |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving 55 mph with the smart cruise engaged, the vehicle independently accelerated without warning. The vehicle was taken to corwin ford nampa (5707 e. Gate blvd, nampa, id 83687, (208) 546-3559) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 11,000. |
| Category | Unknown Or Other |
| Date | Dec 18, 2020 |
| State | MI |
| Description | Tl* the contact owned a 2018 ford f-150 supercab. The contact stated that while approaching his residents dropping a friend off the contact noticed flames coming from the steering column. The contact managed to exit the vehicle however, within minutes the vehicle went up in flames. The fire department was contacted came out and extinguished the flames. The vehicle was deemed a totaled lost at the residents where the contact was. A police report was made. The vehicle has not been diagnosed. No insurance adjustor was contacted due to the contact insurance expiration date. Suburban ford of waterford 6975 highland rd, waterford, mi 48327 (248) 674-4781 was contacted and informed the contact that was a personal matter and to contact his insurance for further assistance. The manufacturer was notified about the failure and informed the contact that no recalls was under the vin. The failure mileage was approximately 48,000. |
| Category | Fuel/propulsion System |
| Date | Dec 14, 2020 |
| State | CT |
| Description | Smell of gasoline in passenger cabin after driving and heater on (stationary). Started in march. Dealer attempted a repair which helped. Now with cold weather and heater on again the problem has returned very badly. |
| Category | Engine |
| Date | Dec 10, 2020 |
| State | TN |
| Description | Leaks oil dealer cant stop the problem. Constant leak. 2018 should not have this type problem going to cause engine failure. Not safe this is an ongoing issue. |
| Category | Engine |
| Date | Dec 08, 2020 |
| State | GA |
| Description | When towing a trailer and you come to a stop, the engine shuts off displaying "auto stop/start shift to p then restart engine". When you restart the engine it immediately dies again. You are left with disabled power steering, disabled power brakes, and have to rev up the engine while keeping one foot on the brakes, and slam it into gear to try to get moving, all while towing a large trailer behind you and typically in an intersection.. This is a very dangerous situation. Ford is aware of the problem, but will not do anything to fix it, even if you bring your truck to their service center reporting the problem. There is an ntsb bulletin describing the problem and required repair, # 18-2249, but ford does not perform the work unless you provide a copy of the bulletin and insist on the work being done. This ntsb bulletin needs to be a recall! This is a very dangerous driving situation which needs to be corrected. |
| Category | Power Train |
| Date | Dec 08, 2020 |
| State | WA |
| Description | Transmission shifts erratically and harshly, mostly during in town situations. The transmission doesn't respond quickly enough to changes is accelerator causing late and unexpected shifts. In one instance, I was going up a steap city hill, the truck slowed and I continued to slowly increase pedal input to get up the hill. All of a sudden the transmission had uncontrollably dropped several gears and seeing that the transmission hadn't down shifted, the accelerator was nearly to the floor. The vehicle unexpectedly took off at that point. Luckily no one was near by, but if I was in a traffic situation or had there been any pedestrians near, someone could of been killed. I've taken this vehicle into ford dozens of times since new an thy have replaced the valve body twice. The transmission issues have not changed. |
| Category | Unknown Or Other |
| Date | Dec 07, 2020 |
| State | MA |
| Description | Driver's side door latch froze open and the door would not latch/stay closed. It was 27 degrees this morning. I had to hold the door closed. Eventually after driving the vehicle and closing the door several times, it finally latched. I previously had ford's door latch recall performed to fix this issue, however, it seems this recall does not fix this problem. Many others have expressed continued freezing via various ford forums after having the frozen door latch recall performed. |
| Category | Structure:body |
| Date | Dec 06, 2020 |
| State | ME |
| Description | The drivers side door after freezing conditions in maine would not close as I drove it to uhaul to have a hitch installed. This was extremly dangerous as the door would not latch closed. |
| Category | Steering |
| Date | Dec 04, 2020 |
| State | PA |
| Description | Vehicle has automatic start stop feature. After vehicle restarts power steering does not provide any assistance for 2-5 seconds. Vehicle is moving under power but has no steering assist. 3 repair visits with no diagnosis. Problem has been happening almost since new. Sometimes delay is present, sometimes it's not. Can't predict when steering assist will not be available. |
| Category | Electrical System, Structure:body |
| Date | Nov 20, 2020 |
| State | CA |
| Description | I had just got my kids in the truck, started the truck and turned on the front and back defrosters. While sitting and letting truck warm up, the inside of the cab started smoking- got my kids out quickly and then the back middle window shattered out of nowhere. |
| Category | Power Train |
| Date | Nov 20, 2020 |
| State | CO |
| Description | F-150 will sometimes roll when parked on an incline. The problem is intermittent, and the f-150 will not always roll. So far, the f-150 will only roll between 6' to 24'. |
| Category | Power Train |
| Date | Nov 19, 2020 |
| State | IN |
| Description | Vehicle has hard shifts and has been reprogrammed 3 times in the last year. Pcm was reprogrammed due to a chain rattle or slapping at 1500-2000rpms, gas mileage has went to 13-14 mpg highway after last attempt to fix. |
| Category | Structure:body |
| Date | Nov 19, 2020 |
| State | CT |
| Description | Back since 2018-2019 ive had a reoccurring problem with my door latches freezing, specifically the rear passenger door. I'm very, very concerned that in the case of an emergency I will not be able to get my kids out of the truck. After about an hour of driving the latch unfreezes and I'm able to open the door. There is no longer a tsb on the truck because the issue was "fixed" last year (nov of 2019). In fact the issue is not fixed and my doors froze this morning on the way to dropping my kids off at school. The dealership is unable to help without out me incurring out of pocket expenses (and rightfully so because this is a ford issue). Ford has also not stood behind its vista roof option (not as big of a safety issue but nonetheless). The roof get stuck and bangs out of position like its going to break while driving. Ford has only "greased" the tracks without address the real issues. I'm disappointed in fords lack of attention or proactiveness on this door latch issues. Someone is going to get seriously hurt or killed if they cant exit a vehicle because their latch is frozen and ford knows about it. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 14, 2020 |
| State | CA |
| Description | Dash board is warped. Rear window defroster not working |
| Category | Electrical System |
| Date | Nov 12, 2020 |
| State | MN |
| Description | Sync3 is a nightmare leading to extreme distracted driving. Bluetooth drops off, buttons freeze or are slow (20-30 seconds+) to respond or not respond. Any function tied to sync3 does not function properly. Navigation, phone, music, air/heat, bluetooth, carplay etc. Varies day by day, minute by minute. Google it. Well known problem. It is impossible to go hands free. Happens driving and stationary. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Nov 11, 2020 |
| State | FL |
| Description | I was driving out of a gas station and the auto stop start warning came on as I was accelerating and lost all power steering and I was able to coast away from traffic. I had to put it in park and restart the engine. I have no idea what caused this issue as I put well over 400 miles a week on my truck and this was the first acurrance. |
| Category | Engine |
| Date | Nov 11, 2020 |
| State | TX |
| Description | Timing chain stretched. Only 62,000 miles. Poor design by ford. Over ,500. 00 to repair. Fighting with ford for help. Rattling sounds at cold start. |
| Category | Engine |
| Date | Nov 06, 2020 |
| State | TX |
| Description | At |
| Category | Power Train |
| Date | Nov 06, 2020 |
| State | TX |
| Description | 10 speed transmission shifts very hard into reverse (loud 'thunk' heard along with a jarring motion felt inside the cab). Majority of the time this happens shortly after the vehicle has started (I let the engine 'idle down' before shifting into gear). Ford of canada reprogrammed the transmission a number of times, and that seems to solve the reversing issue temporarily. Now live in the usa, and in addition to the reverse issues the vehicle will 'jerk' or 'stall' when shifting between 3-4-5-6 gears shortly after started. Unfortunately neither of these are an 'every time' occurrence, and have happened in both cold and hot ambient temperatures. To ford canada's credit they did attempt to solve the issue multiple times... We'll see how ford usa deals with the situation. |
| Category | Engine |
| Date | Nov 04, 2020 |
| State | OH |
| Description | Shield under engine between vehicle and road surface is falling for no reason. It is made of fabric that quickly wears out specially in winter driving conditions. Manufacturer says it is normal and it is not normal as they say it will happen again. |
| Category | Suspension |
| Date | Nov 04, 2020 |
| State | CA |
| Description | Truck experiences violent shaking in the steering wheel if you hit any bumps in the road at highway speeds. |
| Category | Engine |
| Date | Nov 01, 2020 |
| State | TX |
| Description | Engine rattling noise when accelerating at around 1500-2000 rpm and decelerating at around 800-1000 rpm. |
| Category | Engine |
| Date | Nov 01, 2020 |
| State | NC |
| Description | Vehicle shut off while driving 30 mph down the highway. Dash display said auto shutoff, shift to park and restart. The auto shutoff was disabled when this happened. |
| Category | Power Train |
| Date | Oct 29, 2020 |
| State | TX |
| Description | While driving 75 mph I floored the accelerator pedal to pass a vehicle in an 80 mph zone. The transmission down shifted from 10th gear to 6th gear so hard I thought I had been rear-ended. I have been able to duplicate the situation 2 additional times. |
| Category | Power Train |
| Date | Oct 28, 2020 |
| State | FL |
| Description | On multiple occasions the transmission has come out of gear between shifts and remained out of gear for extended periods of time. The most notable scenario is when pulling a 7500 pound load while descending down a mountain. This has resulted in loss of braking power and overall control of the truck and trailer. This has created an unsafe environment for myself and my family while hauling our travel trailer. The 10 speed transmission is notorious for such behavior and ford refuses to acknowledge this. I have made multiple attempts at bringing it in for service at multiple dealerships. There is no known fix for this problem. Please see other similar issues reported: https://www. Classaction. Org/blog/defective-10-speed-ford-f-150-transmissions-shift-harshly-and-erratically-class-action-claims |
| Category | Unknown Or Other |
| Date | Oct 26, 2020 |
| State | TX |
| Description | Without any impact the back glass was shattered. We just close the door after a wash in the washing station and suddenly exploded. |
| Category | Structure:body:door:hinge And Attachments |
| Date | Oct 20, 2020 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving 40 mph, there was gap between the door and the door frame. The driver's side door detached when the door was opened. The contact stated she had to enter and exit through the passenger's side door. There were no warning lights illuminated. The vehicle was taken to brown's ford of johnstown (121 n comrie ave, johnstown, ny 12095, (518) 762-4609) and was informed that the door hinges needed to be replaced however, the parts were on back order. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000. |
| Category | Electrical System |
| Date | Oct 19, 2020 |
| State | CA |
| Description | Front usb ports often disconnect intermittentently causing loss of phone charging and android auto to disconnect. This causes loss of navigation and much fumbling with phone and usb cable to try and reconnect while driving, resulting in driver distraction. This happens when the vehicle is in motion on city streets and on highways. |
| Category | Steering |
| Date | Oct 19, 2020 |
| State | TX |
| Description | My 2018 f150 began having steering assist failure at approx 50,000 miles. There have been two ocassions where while driving steering assist goes out and the steering wheel gets stiff almost causing me to collide with other vehicles. I contacted ford about the issue and as they are aware the only solution was to replace the rack and pinion at my expense. At 63,000 miles my pick up has no power steering. |
| Category | Steering |
| Date | Oct 16, 2020 |
| State | SC |
| Description | In heavy rain on 10/15/2020 vehicle pulled hard to the left. Resulting in vehicle hydroplaning of of i26 at highway speeds. Went into the median hitting a bunch of small trees and tearing up the vehicle. I barely missed a large tree that would have resulted in injuries to me and my 6 year old son. Luckily no injuries where sustained. Previous to the incident I have been experiencing occasional pulling to the left. Also a grinding noise. Believe to have a problem on the left from side. Incidents where so occasional that I did not take vehicle to dealer for repair believing that they would not be able to find an issue that happened only very rarely. (maybe once per month) after the incident I got looking around and found a technical service bulletin from ford that I believe is related to this issue. Ford should be recalling vehicles for this so that people are not injured. Bulletin number is 18-2273. Pics and bulletin attached. |
| Category | Visibility/wiper |
| Date | Oct 08, 2020 |
| State | TX |
| Description | The rear window on my 2018 ford f-150 shattered on both sides of the middle sliding window with no impact. The rear window shattered outward towards the bed of the truck and and not inside further confirming the shattered window was not due to impact of any kind. My truck was parked stationary at my office parking garage on an 80-85 degree day when the rear window randomly shattered outward. The edges of the glass that attached to the frame of the truck cab also shattered and "spider webbed" across the entire rear window just as a building window breaks when under stress from structural movement or shifting. The rear window clearly shattered outward from stress on the glass while my truck was parked and not moving. I have researched this incident and found that many other ford trucks have experienced the rear wind spontaneously shattering with no impact. This is a serious safety hazard and I am relieved that I was not operating the vehicle when the window spontaneously shattered. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Oct 07, 2020 |
| State | FL |
| Description | My vehicle I purchased in 2019 second owner is now not running. I am unsure as to what is going on or why it stalled on me approximately 3 months ago. I filed a claim with my insurance company they closed it without assistance. I had it towed home. It will start up but it has a really loud clanging in the motor area. I don't know what's going on with it. My vehicle has not been neglected and it has been taken care of and I don't understand why it's not running to only be 2 years old. I was driving my vehicle to pick up my daughter from work in town. I noticed a very loud sound and I pulled over at a local circle k and it didn't start back up at that time. I am finding recalls, but not specific to my vin. |
| Category | Visibility/wiper |
| Date | Oct 07, 2020 |
| State | WA |
| Description | Rear window shattered without any impact. All of a sudden while driving in dry 70 degree weather I heard wind noise and when I looked over my shoulder I noticed the rear window has completely shattered except for the slider window, |
| Category | Unknown Or Other |
| Date | Sep 30, 2020 |
| State | TX |
| Description | On several occasion I have started my 2018 ford f-150 and the navigation screen does not come on, so when I put it in reverse I have no backup camera picture. And while not safety related all the other functions associated with the naviagation screen are not operable (e. G. No navigation, radio controls, etc.) after driving the vehicle and turning it off the next time I start the vehicle the navigation screen works. |
| Category | Visibility/wiper |
| Date | Sep 30, 2020 |
| State | OK |
| Description | The backup camera will sometimes be fuzzy or go dark when in reverse causing no visibility to the rear of the vehicle. This has occurred several times in the last few months. |
| Category | Fuel/propulsion System |
| Date | Sep 24, 2020 |
| State | FL |
| Description | I keep getting the check engine light p2450 which is an emission valve in the fuel tank. I take it in an all they do is reset the check engine light! |
| Category | Unknown Or Other |
| Date | Sep 22, 2020 |
| State | TX |
| Description | My raptor had been parked in garage for several days, when I opened door to get out something. Upon closing the door the back window exploded outwardly. I studied this online over the weekend and found many complaints on it. Ford refuses to acknowledge a problem. It was between 65-70 when this happened. Most complaints said it happened while they was driving. Ford insists something hit them. All of them over the years?? Mine was parked in garage with another car in perfect weather. We are grateful our small grandchildren wasn't close. The force can be seen in the pictures. Ford needs to be made to fix this issue. They refused our warranty when truck only has 22,000 miles. |
| Category | Power Train |
| Date | Sep 17, 2020 |
| State | TX |
| Description | Driving at speed, push on accelerator to pass other vehicles or enter highway from onramp, transmission downshifts so hard with a loud clunk that tires lose traction and it feels like my vehicle has been struck. This has been happening since the truck was new. The dealer has reprogrammed the pcm per recall 182274a, but the reprogramming has not fixed the issue. If anything, it has been worse and happens more frequently than before the reprogramming. |
| Category | Power Train |
| Date | Sep 12, 2020 |
| State | IL |
| Description | Numerous times I have been driving and my transmission lags so much that 8 slow down at least 5 to 7 mph although it hasnt caused an accident yet I feel an accident could easily occur especially in situations were I would need to accelerate quickly there has also been multiple class action lawsuits brought against ford involving these type of particular incidents regarding the 10r80 transmission |
| Category | Power Train |
| Date | Sep 11, 2020 |
| State | TX |
| Description | Transmission gear shifts are clunking and noising and sometimes slips gears mainly around 3 and 6 gears |
| Category | Electrical System |
| Date | Sep 07, 2020 |
| State | CA |
| Description | My horn stopped working properly. When you honk the horn it sounds like a high pitched scooter horn. It is not effective and unsafe. |
| Category | Engine, Power Train |
| Date | Sep 07, 2020 |
| State | IL |
| Description | While driving, there has been rough intermittent shifts/acceleration, particularly from a stopped position. I have noticed it happens between 5-7 gears. Vehicle will be stopped at a stop light, as you accelerate, the vehicle will go through first few gears with normal acceleration and pick up speed, the sudden jerking of the vehicle seems like it just did an engine break(?). Vehicle will be accelerating to 40+ mph and feel as if it did a sudden brake and decelerate rapidly to than resume acceleration. Additionally, when vehicle is parked, when switching between park and drive or park and reverse, the shift is sometimes rough as if the clutch was never engaged and it was forced into the drive mode. Not only will the be a large noise, but a slight jerk. Also, I have had my phasers replaced already due to loud engine noise. |
| Category | Engine |
| Date | Sep 03, 2020 |
| State | MI |
| Description | First time towing our 5000lb trailer; drove without stopping for approximately 200 miles on highway. As pulling off highway on exit ramp the truck stalls as we come to a stop and it will not start again. Gives a message something about turning off the auto stop. Only way to get the truck to move is to give lots of gas and let off on brake slowly and hope truck moves. Next trip with trailer we turned off auto stop feature, this did not help as again the truck stalled as we came to a stop at a highway exit and would not come back on. Dealership discovered technical service bulletin18-2249 for 2. 7l f150 built on or before 27-nov-2017 "while towing-intermittent engine stall when coming to a stop" service bulletin instructs mechanic to reprogram the pcm using the appropriate ford scan tool at the latest software level. Dealership did this reprogramming on our truck, but since they can't test the truck for a fix, because it only stalls when towing for an extended period of time, we have to put our safety at risk again and drive the truck towing our trailer at least hundred miles to see if the stalling happens. This has been a very stressful situation since we were unsure when the truck might decide to stall again while towing our trailer, as perhaps when we are making a turn. And now the only way we will know if the stalling is fixed is to take the truck out on the highway pulling our trailer for a 100 mile ride-wish us luck! There is definitely a problem and it seems to us a very dangerous problem with the ford 2018 f150 2. 7 eco-boost truck. Please investigate before some family on a camping trip gets killed towing their trailer. Thank you. |
| Category | Engine |
| Date | Sep 02, 2020 |
| State | MT |
| Description | 2018 f-150 with 5. 0 litre v-8 engine has loud and concerning knocking when accelerating. This is especially noticeable when the transmission has recently shifted into a new gear and before engine rpms have climbed back up. When I pulled our boat out of the lake a month or so ago, my gasoline engine sounded like an old diesel engine due to the knock. I have had the vehicle in the shop three times for this issue, and the technicians have confirmed the knock. On the second visit, ford engineers had the technicians take apart the engine and replace some vct valves. This did not solve the problem. The last time it was in, the ford engineers had the technicians drive a like model truck (2018 f-150 with 5. 0 litre v-8), and that truck made the same knocking noises. Following that, ford concluded that this is just "normal operation" of this engine, and there is no concern. I have owned many vehicles, and this is certainly not "normal operation". I contacted ford coorperate customer care, and they informed me that there is nothing further to be done, and they now consider this issue closed. In addition, a quick search on google shows pages of complaints of this engine knock issue. It's interesting that no previous year models of this 5. 0l v-8 had this problem, but, ford now considers it normal. Thank you for your time with this issue. |
| Category | Power Train |
| Date | Aug 31, 2020 |
| State | WA |
| Description | Was on a driveway with incline towing a trailer 500 lbs, looping around started down in gear shifted then free wheeled 20 to 30 feet slammed into gear. Second time it had happened. First time around a corner with a trailer same thing, free wheeled then slammed into gear. I have less then 20,000 miles on the truck. Every time I go around the corner truck shift hard. This has always been on a city street while the truck is in motion. The free wheeling was an unsafe condition. Transmission is the faulty part. |
| Category | Power Train |
| Date | Aug 29, 2020 |
| State | CA |
| Description | The vehicle will shift harshly at times and sometimes will not shift at all. We were on freeway on ramp and the transmission just didn't shift leaving us basically almost in an accident from no acceleration as we were trying to merge. This has happened more than once. Can't replicate at dealer. |
| Category | Electronic Stability Control, Power Train |
| Date | Aug 26, 2020 |
| State | TX |
| Description | Control module for the powertrain is malfunctioning causing problems with overall driving vehicle. I was getting lunch and while driving back to the office a wrench sensor showed up on my dash. I stopped and had to look up what the icon meant and apparently it had something to do with the powertrain on my vehicle. I immediately called the dealership and had it looked at. They informed me it was a control module problem and ordered a new one for me. |
| Category | Power Train, Vehicle Speed Control |
| Date | Aug 18, 2020 |
| State | FL |
| Description | When shifting into 4th gear the vehicle will shift roughly almost as a brake tap before automatically increasing on its own to 25-28mph. This even occurs with speed control on. All of this occurs while in motion on city streets and entering highways. This has been occurring for the past 8 months. Every time the vehicle is in motion. |
| Category | Power Train |
| Date | Aug 12, 2020 |
| State | ND |
| Description | Transmission shifts rough and clunks. Most noticeable going from gears1-3 and from 4-5. Will randomly shift and almost cause whiplash when running on the highway with cruise control on. |
| Category | Engine |
| Date | Aug 11, 2020 |
| State | TX |
| Description | My vehicle complete turned off in the middle of the highway at 60 mph. No steering wheel no brakes after that and in the middle of the highway took this truck to the dealership and they said that the problem is related to the internal timing of the engine and it will take 3-4 weeks to get it repaired however I do not trust in the correct functioning of this vehicle anymore. I have a video of the incident but I cannot load it here. My truck was bought new in 2018 and it just have 30k miles |
| Category | Exterior Lighting |
| Date | Aug 08, 2020 |
| State | NY |
| Description | Had recall done for daytime running lights issue now when daytime running lights are activated tail lights, license plate lights and front parking lights also are activated. Dealer cannot reprogram to turn off tail lights plate lights and parking lights. I feel having tail lights on constantly may cause people behind you to think I am breaking. Do not see many if any vehicles with tail lights on during day light hours |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 07, 2020 |
| State | TX |
| Description | Tailgate failure; unable to open tailgate or tailgate will open by itself. Had to replace the tailgate control module. This should be a recall. The part has been modified by the manufacturer so they there is a flaw in their previous module. |
| Category | Power Train |
| Date | Aug 05, 2020 |
| State | RI |
| Description | Truck has had transmission issues for last 800 miles. Truck now has 12700. Shifts hard and slips especially 3-4-5 gears. 5th gear the worst on slipping, almost as if I put the truck in neutral, then it finds the gear and bucks. Definitely a hazard to drive. I have brought it into ford 3 times, the first time they applied a tsb, second time they said it was normal and refused to do anything. I called ford and sent it in for a second opinion they said they agree transmission needs work but refuse to work on it as the first dealership only one who can get paid for it. |
| Category | Engine, Power Train |
| Date | Aug 03, 2020 |
| State | GA |
| Description | Tl* the contact owned a 2018 ford f-150. The contact stated that he had taken his vehicle to thomasville ford lincoln (1515 e jackson st, thomasville, ga 31792) on multiple occasions due to abnormal noises coming from the engine, the transmission skipping gears, and the check engine light illuminating. On his last visit, a diagnostic was performed on the vehicle and multiple failure codes appeared on the vehicle. The diagnostic he received from the dealer stated for him to leave the vehicle at the dealer; however, the dealer allowed that contact to drive the vehicle home. Upon return of his vehicle, the contact stated that while driving at 10 mph after making a right turn, the vehicle accelerated independently without warning. The contact lost complete control of the vehicle and crashed into a telephone pole. The air bags deployed upon impact. The police were called to the scene and a police report was filed. The contact received medical attention at the scene and was transported to the hospital where he was treated for a concussion, an injured vertebra, a herniated disc, and injuries to his left arm, left hand and left thumb. The vehicle was totaled at the scene and was towed to an independent collision center. The same dealer was notified of the failure and offered no assistance. The manufacturer was notified of the failure and a claim was filed. The failure mileage was 2,363. *ln *tr consumer stated vehicle decelerated on the hwy from 80 mph to 20 mph on its own. |
| Category | Engine |
| Date | Aug 02, 2020 |
| State | GA |
| Description | Vehicle experienced an engine stall after a 5 hour drive (with refueling stops) at highway speeds (I-85 southbound, between durham and atlanta), towing a 2,000lb empty trailer . Stall occurred after stop at the off-ramp. No engine light illuminated, but message stating "autostart/stop"feature error. Car would stall again immediately after restart. After several attempts, engine would not stall if throttle pressed to keep rpm's above idle. I was able to drive the remaining 15 miles (of total 350 mi trip). First leg of this trip was taken during the day, with a 2,000lb load totally approximately 4,000lb towed, with no issues. The above stall occurred after 2 hours of night driving. |
| Category | Electrical System |
| Date | Aug 01, 2020 |
| State | KY |
| Description | This truck was purchased new, from test drive thru 2 years of driving 40,000 miles I have always turned off start stop at each start up. When I forget to turn off it has preformed as designed until last week. Now when start/stop is on and I come to stop at red light that changes green as soon as I stop the vehicle requires me to go to park and restart engine. The system works fine if red light is over 5/10 seconds. This happened on us27 4 lane at stop light somerset, ky 7/20/2020. The truck has just run out of warranty 4,000 miles ford service refused to delete the start stop feature. This is a unsafe feature that now has become a accident waiting to happen. The refusal to delete affirms my suspicion this is a built in money maker for out of warranty ford junk. |
| Category | Engine, Unknown Or Other |
| Date | Jul 30, 2020 |
| State | FL |
| Description | While driving through parking lot, truck lost power, turned itself off, and displayed the following message: auto startstop shift to p, then restart engine. Still had power steering, but was unable to restart the vehicle until coming to a complete stop and shifting to park. |
| Category | Visibility/wiper |
| Date | Jul 29, 2020 |
| State | TX |
| Description | Even with the windshield wipers actuator knob set to 'off', wipers continue to operate, as if on lowest intermittent wiper delay setting. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Jul 27, 2020 |
| State | FL |
| Description | Transmission is not smooth when shifting. Makes loud clunking sounds and shudders. |
| Category | Unknown Or Other |
| Date | Jul 22, 2020 |
| State | OK |
| Description | Tailgate is stuck in the open locked position and cannot open. I quick google search shows this is a nationwide problem. Contacted ford about it and asked if there was going to be a recall and they said to file a complaint with you guys. |
| Category | Electrical System, Structure:body |
| Date | Jul 21, 2020 |
| State | MO |
| Description | When driving the tailgate will unexpectedly lower, this has happened multiple times with and without loads in the bed of the truck. The tailgate lowering has happened on the highways, city streets, turning and while parked |
| Category | Electrical System |
| Date | Jul 21, 2020 |
| State | AK |
| Description | My driver side rear door lock is stuck. You cannot open it from the outside or inside. The lock itself is not moving at all, even with pulling it. |
| Category | Engine |
| Date | Jul 17, 2020 |
| State | MD |
| Description | My 2018 ford f150 has an issue with the engine cam phaser making a knocking noise during startup. I had them replaced by my dealer. I have had my truck back to the dealer 4 times do to oil leaks and check engine lights coming on. Also I am having what looks like my engine oil mixing with my coolant and also the coolant mixing in may oil. The dealer tells me this is normal. I tried to take my vehicle to three different dealers and they all refused to work on my truck they said take it back to the dealer that did the original repairs. I called the dealer that did the original repairs and they told me they refused to work on my truck since I had my llawyer contact fords customer relations I have repair orders but the file was to large to attach |
| Category | Structure:body |
| Date | Jul 13, 2020 |
| State | TN |
| Description | Door latch freezes in cold weather, and so door will no latch closed. You have to drive down the road holding the door closed or use bungee cords to hold the door closed. |
| Category | Unknown Or Other |
| Date | Jul 09, 2020 |
| State | NJ |
| Description | I would like to know what tsb`s there are for my ford f150 |
| Category | Unknown Or Other |
| Date | Jul 08, 2020 |
| State | IN |
| Description | Transmission slip2 |
| Category | Service Brakes |
| Date | Jul 07, 2020 |
| State | CA |
| Description | Driving home on freeway and applied brakes while exiting off ramp. Heard grinding. Located the left rear passenger rotor and pad torn up. All other pads within specification and no other rotors damaged or leaking. No warning prior. Vehicle had 34500 miles at the time of incident. |
| Category | Engine |
| Date | Jul 06, 2020 |
| State | AZ |
| Description | Engine tapping noise when hot. |
| Category | Visibility/wiper |
| Date | Jul 04, 2020 |
| State | WV |
| Description | The back glass on my 2018 f-150 exploded outwards into the bed of my truck when my wife shut the rear right door. The rear glass had no damage prior to this incident. The vehicle was purchased new, by me, in 2018. The glass was original from the factory. The incident happened today 04 july, 2020. The temperature outside was 90 degrees fahrenheit. Some glass rained down onto my infant son's car seat base. We were very lucky that my wife decided to put something into the truck before we put my sons car seat in there. The glass cut my wife's hand a little bit. The vehicle was stationary with no key in the ignition. |
| Category | Steering, Structure:body |
| Date | Jul 02, 2020 |
| State | TN |
| Description | I was taking my grand daughter to school and she got in the front passenger side, she closed the door and it would not "latch" and we could not get it to latch to secure the door from opening while driving. This has happened numerous times. I was afraid the door would open while driving and fall out (this needs fixed asap. Another problem is when driving 60 mph or greater the steering will "catch" that is when going around a turn left or right when turning the steering wheel it kind of jerks and doesn't maintain constant turn it seems to loose a constant control. This can cause an over correction and loss of control. In order to try to control I have to have both hands on the steering wheel and know it going to happen. What would a young inexperienced driver do... Most likely over correct and crash. |
| Category | Power Train |
| Date | Jul 01, 2020 |
| State | MS |
| Description | Very noticeable banging sound from transmission when vehicle is put into either reverse or drive, or at times when you step on the gas pedal to accelerate. Seems intermittent but very noticeable when it occurs. |
| Category | Power Train |
| Date | Jun 23, 2020 |
| State | SC |
| Description | Between 3rd and 4th gear. On every driving occasion, the truck "clunks" and jerks during those gears. Nearly every morning when pulling out of the drive way on my way to work, the truck misses 4th gear and losses power. On a many drives, I will pull through an intersection from a stop and will lose power at 4th gear. It cas caused many near wrecks in the city when pulling out onto higher speed roads with the need to accelerate. My wife refuses to ride in the truck especially with the kids. She says that it is a ticking time bomb and that we are just counting down the days when it fails and we die in a collision. She said that I need to sell it and buy a tundra or go back to ram rebel. This missing gears and extremely rough shifting happens in any scenario; highway-city accelerating-decelerating, warmed up or cold start. I'm I cant even tow the boat because we have to leave the house over a hill. We already had a scare during towing because we lost almost all power and started rolling backwards. I had to accelerate a lot faster to try to catch it and the jerk of it finding the gear caused a whiplash of the entire family. *tr |
| Category | Steering |
| Date | Jun 17, 2020 |
| State | CA |
| Description | Driving the f150 I noticed a popping noise when turning. Shortly after the popping noise when negotiating a turn the rack and pinion locked up. Truck went into on coming traffic. Now the power steering completely failed and a trouble code was displayed. Rack and pinion is bad and needs to be replaced not covered under warranty. Rack and pinion on national back order through ford motor company. This was a extremely dangerous situation especially with how the electric motor assist steering took the wheel from my hand and jolted in one direction or the other at highway speeds. *tr |
| Category | Electrical System, Engine, Steering |
| Date | Jun 11, 2020 |
| State | IN |
| Description | On two occasions I have been stopped and waiting to turn left across two lanes of traffic on a four lane state highway. The engine auto stop feature shut the engine off. When I let of the brake, the engine auto started and I began to accelerate. I had no power steering and nearly drove into a ditch. It seems that there is a delay between when the engine auto starts and when the power steering works. This is very dangerous as it is difficult to turn the wheel without power steering. Especially when crossing lanes of oncoming traffic. *tr |
| Category | Power Train |
| Date | Jun 04, 2020 |
| State | IA |
| Description | 2018 ford f-150 lariat (bought new with 2000 miles). Cold start up the transmission hesitates (causing me in some instances to lunge forward) - very obvious issue, but dealership says it is not throwing a code & they can't duplicate. They said this could be "normal" for this 10 speed transmission. I was told the dealership emailed ford engineers for help, but I have never heard back from them. I am now at 38k miles and the issue still exists (I bought extended warranty - just in case). The transmission acts normal the majority of the time past cold startup. *tr |
| Category | Unknown Or Other |
| Date | Jun 03, 2020 |
| State | CA |
| Description | Back window shattered and blew glass from the inside out. The vehicle was parked in driveway, nothing around or over it to hit the glass, temperature was in the 80's. *tr |
| Category | Structure:body |
| Date | May 11, 2020 |
| State | PA |
| Description | Leaking in corner of cab, roof where black trim is riveted to the roof. Allows water in during rain, snow, car washes at all times. Was unable to notice it until the foam under the vinyl flooring soaked up enough water where it couldn't hold anymore and leaked into the door sills. *tr |
| Category | Service Brakes |
| Date | May 10, 2020 |
| State | MI |
| Description | The emergency brake cable is rubbing against the driver's side rear spring, causing the emergency brake cable to begin rubbing through its rubber casing against the steel spring. Failure is inevitable. Three different ford dealerships have examined the problem and indicated no repair is possible - this is the way the truck is supposed to be. I have inspected other f-150s and have not discovered the same set-up or issue. The emergency brake will eventually fail / wear through and ford indicates this is normal. *tr |
| Category | Electronic Stability Control |
| Date | May 05, 2020 |
| State | ID |
| Description | I have a service advance trac warning light that comes on randomly and then disappears. I have had it to the dealership 2 times for a total of 5 weeks and they couldn't find out what was wrong with it. It never popped up an error code for the message. Finally the light stayed on so I took out to them and they were able to pull a code. Once they got the code ford started that there was no fix for the issue and I am out of luck. I have filed a complaint with ford who said unless it happens more frequently we cant do anything for you. This typically happens while the vehicle is in motion. When it happens it disables the traction control as well as toe mode, eco mode, snow mode, sport mode. Happens at all speeds and nothing seems to trigger the issue. *tr |
| Category | Power Train |
| Date | Apr 30, 2020 |
| State | TX |
| Description | F150 truck was started and gear shifter put in reverse. Vehicle moved backwards. And was stopped because of vehicle behind truck. Gear shifter was placed in drive and vehicle moved forward, gear shifter was then put in park. Engine whirred and and vehicle surged forward. Vehicle was stopped by brakes. Gear shifter was put in reverse. Vehicle drove backwards, gear shifter was placed in park. Vehicle engine accelerated and truck started to jump and accelerate backwards as the driver tried to exit and hit parked vehicle behind truck. Only way to stop the viehicle was to turn engine off as it would not shift into park even though gearshifter was in park position the sudden acceleration was not a pedal confusion. Brake skid marks were evident on the concrete in the driveway. |
| Category | Seat Belts, Structure:body, Unknown Or Other |
| Date | Apr 30, 2020 |
| State | MA |
| Description | While vehicle is sitting stationary or parked. During rainy weather water leaks in at top of rear door at the top latch where it runs down through the panel exiting at the first seam where it runs down the outside of the door panel to the mat. The seat belt behind the panel gets wet and water gets on the electric door lock window controls. The water runs forward to the front passenger floor where it collects (by the gallon) under and on top of the floor mat. |
| Category | Electrical System, Unknown Or Other |
| Date | Apr 29, 2020 |
| State | FL |
| Description | Purchased this vehicle with 36k miles (2018) and have owned for less than one month. When trying to open the sunroof for the first time there was a loud popping sound. The sunroof fails to open, and now rain leaks in through the roof. This should not happen on a k vehicle that is two years old. Since the vehicle is over 36k miles, the dealership (ford dealer) refuses to fix. |
| Category | Structure:body |
| Date | Apr 22, 2020 |
| State | TN |
| Description | The tailgate on my 2018 ford f150 sporadically opens on its own while the vehicle is in motion. It has happened at least three seperate times while pulling a trailer causing damage to the tailgate. I have reported it to my ford dealer but have been unable to duplicate the problem at time of complaint. |
| Category | Exterior Lighting, Structure:body |
| Date | Apr 21, 2020 |
| State | CA |
| Description | I have reached out to the dealer several times to book an appointment for last two recalls. The dealer is not able to provide a time slot that I can drop my truck for recall repairs. The dealer does not have a back up rental car that I can load during my drop off time as I need to commute to work about 40 miles away everyday. |
| Category | Power Train |
| Date | Apr 16, 2020 |
| State | FL |
| Description | I purchased the truck new in 2018. During the past 20 months or so it has been at the dealer at least 5 different times for transmission problems. They update the software, clear codes and then state the vehicle will learn its patterns again. None of has helped. The vehicle has a hard shift from park to drive and then it does a clunking noise when it shifts the first 2 gears. Another issue: at times, possibly at least 20 times in 20 months, the vehicle will hesitate and go into a dead spot for about 1-2 seconds and the reengage, usually at slower speeds. This is very dangerous as it has happened when we are making a left turn. The last issue is that the vehicle at times is gear searching and very erratic, sometimes at 36mph the rpms are so low it makes a growling noise. By putting the transmission on sport mode it will keep the rpms up and mitigate the problem. I think the biggest issue with this truck and transmission is possible the software. The transmission never feels truly comfortable always displaying some type of discomfort or perhaps risk. We love the truck but ford needs to truly step up and provide relief to this problem. My concern is safety and then cost once we run out of warranty. The truck just turned 31k miles and strongly considering displacing before it hits 36k. *tr |
| Category | Steering |
| Date | Apr 12, 2020 |
| State | FL |
| Description | My truck had a total powering steering failure today(4-12-2020). No advanced warning. The truck was being driven when the failure occurred. Thank god no accident! |
| Category | Unknown Or Other |
| Date | Apr 09, 2020 |
| State | MN |
| Description | Went to convenience store and parked truck. This truck was parked, gear shifter moved to park position, engine turned off. Went into store and when we came out, the truck had rolled backward and crashed into another vehicle. Went in truck and verified it was still in park. Reported this to ford and they said there was no problem with the truck. I know there have been other similar issues with f150 for other model years and for this same model year. Have you seen any other people with similar issue? This cost over ,000 for repairs and is a hazard. |
| Category | Structure:body |
| Date | Apr 06, 2020 |
| State | GA |
| Description | Today, I submit this complaint for the unexpected shattering of my ford f150 rear glass window, at no fault of my own!! Iunoccupied, the vehicle, 2018 f150 ,was parked in my driveway when I noticed the rear window shattered on the right and left side of the glass. The slider rear window was not shattered and no object stuck the glass! From the interior of the vehicle, the rear window appeared to separate from the roof seam and small pieces of glass lay on the bed cover. The top corners of the exterior glass were shattered and the rear glass appeared to buckled. Approximately 1 hours earlier, I drove to the gas station and upon my return parked the vehicle in my residential driveway. The rear window was in tact and the weather was warm. Approximately 30 minutes later I began watering flowers in the backyard and made my way to the front yard. The splintered pieces of glass were noticed on the truck bed cover before the actual shattered glass panel. This truck is only two years old and I am surprise there has not been a recall. It appears this rear window problem is heavily documented and has been putting people's lives at risk for years. Due to this dangerous manufacturing flaw, many lives continue to be at risk! Under no circumstances should I have to pay for the glass repayment or pay a deductible to the insurance company. Hopefully you will review all the complaints and force someone to put their consumers first!! In addition, photos were taken of the glass damage. Thanks for your time and consideration in this matter! |
| Category | Engine |
| Date | Mar 25, 2020 |
| State | CA |
| Description | There is a ticking rattle sound from the top of the engine area. The sound is noticeably louder after starting then the volume drops a level, but still steady sound there after, moving or not. |
| Category | Power Train |
| Date | Mar 25, 2020 |
| State | SC |
| Description | 2018 ford f-150 transmission gear shifting is erratic both when accelerating and braking on the highway. Some shifts take a long time, some shifts skip a gear, some shifts are very hard, shaking the truck. Happening more often while on long trips. |
| Category | Engine, Exterior Lighting |
| Date | Mar 18, 2020 |
| State | MO |
| Description | Tl* the contact owns a 2018 ford f-150. The contact received notification of nhtsa campaign numbers: 18v894000 (engine) and 20v097000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Bommarito ford located at (675 dunn rd, hazelwood, mo 63042) was contacted and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Back Over Prevention: Sensing System: Camera, Engine, Steering |
| Date | Mar 11, 2020 |
| State | IN |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that while driving and turning left, the vehicle stalled with the shift to park warning displayed. The contact stated that the power steering assist was inoperable. The contact also stated that the back-up camera failed intermittently. The vehicle was taken to mace ford located at (4501 us-41, terre haute, in 47802) twice to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code for the cause of the failure. The contact was concerned about oil consumption. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.*dt*jb |
| Category | Power Train |
| Date | Mar 11, 2020 |
| State | MI |
| Description | 2018 10 speed transmission on expressway displays loss of power resulting in very dangerous condition at 70mph. Issue can last 20 seconds. Transmission shifting is poor at expressway speeds and also can result in delay shifting,high rpm reving,and aclunk from final gear engagement. Dangerous high-speed condition. |
| Category | Steering |
| Date | Mar 03, 2020 |
| State | MO |
| Description | The steering on this vehicle will lock in place when making a left turn. You have to physically force the steering wheel to release to keep from either crossing the center line or running off the road. This happens at speed around 50 mph and up. Have not wrecked it yet but have come close. We have had it in the ford dealer 4 times with not success yet. |
| Category | Power Train |
| Date | Feb 27, 2020 |
| State | GA |
| Description | I have been having problems with the 10 speed transmission on my 2018 f-150 since I bought it new in 2018 having jerky, harsh shifts while going down the highway. Also clunky shifts at low speeds between 4th and 5th and 5th and 6th gears. I am concerned about this being a safety issue and also can shorten the life of the transmission. Many other ford customers are having the same issue with the f-150 trucks with the 10 speed transmissions. I called ford corporate office and filed a complaint. Ford needs to step up to the plate and issue a recall on these transmissions and correct the issue before someone gets injured or killed. |
| Category | Seats |
| Date | Feb 27, 2020 |
| State | KY |
| Description | I have a broken driver side bucket seat on my 2018 ford f-150 xlt with console I paid extra for this seat (higher priced option) when I purchased new 2 years ago . I called ford dealer I purchased from they advised to have it fixed at local dealer due to 200 mile drive to them. I took to alton blakely ford sales and service somerset ky for repair and the service department stated that it was normal wear not covered under warranty or recall. The seat is not worn it looks new! The truck looks and runs perfect, the seat frame is problem! I weigh 235lbs and 6 foot? The seat is broken to appoint that I don't trust wearing shoulder seat belt due to when seat falls back I can't pull myself up to steer. The problem can be felt 1 to 70 mph road or parking lot. Random seat failure while in operation and if seat fails and driver hits brakes the seat belt locks you down. I've repaired it but the ones we meet on road could fail anytime! Ford states no recall on this? It is listed on this government website as a recall? I've purchased seven new fords since 1980= never again! |
| Category | Structure:body |
| Date | Feb 27, 2020 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford f-150. While the vehicle was parked, the tailgate opened without warning and damaged the trim and paint. The vehicle was taken to prince frederick ford (10 solomons island rd n, prince frederick, md 20678, (410) 535-0900, but was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 10,000. |
| Category | Unknown Or Other |
| Date | Feb 27, 2020 |
| State | WA |
| Description | Dynamic cruise control will randomly stop working all together or just stop seeing the vehicle in front and start to speed up. I have taken it to the dealer multiple times and every time they say can't reproduce the issue. See attached alert to my mobile app showing the malfunction. |
| Category | Engine |
| Date | Feb 25, 2020 |
| State | NY |
| Description | 2018 ford f150 vin [xxx] this has the eco-boost v6 3. 5l engine in it. Last october 2019 the engine started rattling at startup. I brought this to dealership (fx caprara ford pulaski, ny) and it was determined that the cam phasers & tensioners were bad and required replacing. This would be done under warranty. They ordered the parts and informed me that the parts were on back order. It took 2 1/2 months for parts to arrive at the dealership. I brought the truck in on feb 11th for repair and was told would take 3 days to complete. On feb 17th according to dealership 4 of the parts were mis-labeled and had to be ordered again. As of today feb 25 I still do not have my truck back. Was told parts are unavailable for at least next 3 weeks as ford is having a problem sourcing the parts. My truck is currently at dealership with engine dis-assembled. After a search of internet found f150 forum which has stories of several hundred people having same engine rattle requiring cam phasers & tensioners to be replaced and parts either not available or takes months to get. Ford refuses to admit there is a problem with this engine. I have called the ford company as long as truck has less than 60k miles it is covered under warranty but not after. They are refusing to extend the warranty on the repair. I believe that ford needs to recall this model engine and replace it to resolve this problem. 'information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Power Train |
| Date | Feb 25, 2020 |
| State | AL |
| Description | Rear differential filled with water from the breather tube, twice, causing bearings to be replaced, twice |
| Category | Power Train |
| Date | Feb 25, 2020 |
| State | IL |
| Description | On a relatively cold morning around 32 degrees I started truck let it warm up a couple minutes then backed out of garage and drove down street, when I went around corner I slowed a bit and truck jerked and half way around corner I tried to accelerate and engine rpms rev'd up as if trans had gone into neutral. I let off the accelerator and trans felt like it clunked into a lower gear and then accelerated fine. This happened under 20mph but appeared to downshift into 1st gear which felt like that wasn't the correct gear for the speed. |
| Category | Steering |
| Date | Feb 25, 2020 |
| State | ME |
| Description | Tl* the contact owns a 2018 ford f-150. Contact stated that while driving at various speeds the steering wheel drifted to the left without warning. The vehicle was taken to casco bay ford 1213 us 1, yarmouth, me 4096, (207) 846-2222 where it was diagnosed however, the technician was unable to retrieve a fault code or duplicate the failure. The vehicle was test driven without a recurrence of the failure. The vehicle received 3 front wheel alignment and tire rotation however, the failure persisted. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 228. |
| Category | Air Bags, Electronic Stability Control, Structure:body |
| Date | Feb 24, 2020 |
| State | TX |
| Description | In austin tx, my ford f-150 caught fire while driving on I-35 for no apparent reason. I was able to exit the vehicle quickly but the vehicle was a total loss. Screenshots of the videos are attached and videos of the incident can be sent upon request. |
| Category | Engine |
| Date | Feb 20, 2020 |
| State | VA |
| Description | Vehicle consumed a few quarts of oil before it's next oil change was due. Just bought the truck with low mileage. No reason for it to consume like that. No leaks. Noticed when a change oil soon warning came up as I backed out of my driveway. Though it was odd considering it was premature. When I checked, almost no oil was on the dipstick. It was full 5 weeks ago when I checked it last. |
| Category | Power Train |
| Date | Feb 20, 2020 |
| State | PA |
| Description | Erratic shifting, unexplained transmission hard shifts, pauses between shifts. Vehicle will surge forward and backwards when first started during cold weather (below 30 degrees fahrenheit). I have taken the vehicle to the dealership with this complaint only to hear that ford is working on it. They claim to test drive the vehicle but the odometer indicates that the vehicle is only been driven 2 to 3 tenths of a mile. |
| Category | Structure:body |
| Date | Feb 20, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2018 ford 150. The contact mom stated that while her son was entering the vehicle, he noticed the doors would not close securely. The contact son had to wait several minutes to warm the vehicle before he was able to drive. The vehicle was taken to (blue ridge north georgia ford located at 7525 appalachian hwy, mineral bluff, ga 30559) but was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 50,000. The vin was not available. |
| Category | Unknown Or Other |
| Date | Feb 19, 2020 |
| State | PA |
| Description | Doors do not latch when cold outside. When stationary, the front and rear passenger doors as well as the left passenger door has this issue where the door will open, but will not latch when closed. Sometimes I can lock the doors with them open to get them to latch, but then when I go to open the door again, it will stay locked and will not open. This is obviously a safety hazard, especially if there is a child in the back and you can't access them through the door you put them in through. |
| Category | Power Train |
| Date | Feb 16, 2020 |
| State | CA |
| Description | I feel there is a transmission issue. When parked and starting the vehicle there is a loud bang from under the truck. It also shift harshly when driving at times, other times its shifts are delayed. |
| Category | Engine |
| Date | Feb 15, 2020 |
| State | MO |
| Description | My 2018 f150, after towing a trailer for 2 hrs, dies when stopping at a light or in a parking lot. In the tow/haul mode the auto-stop-start should not engage, but the dash warning light says "shift to p, restart engine" auto stop-start has stopped engine. Then engine does not start easy and suptters and dies several times. Dealer told me no codes were recorded and problem could not be duplicated by driving around and stopping. This problem happened several times in a 2 day drive pulling my trailer. |
| Category | Structure:body |
| Date | Feb 15, 2020 |
| State | NY |
| Description | Door latch freezes. Door remains unlatched/open when frozen |
| Category | Structure:body |
| Date | Feb 14, 2020 |
| State | TN |
| Description | The front passenger door will not lock in place, resulting in the door opening while driving or sitting still. |
| Category | Unknown Or Other |
| Date | Feb 11, 2020 |
| State | CT |
| Description | Tailgate opened involuntarirly, whilst I was driving on a highway without any input from me. The doors where locked. I am not sure when the tailgate opened as there are no indicators in the cab of the truck. I lost the contents of the bed, I went back and retrieved the items which were damaged. Ford are telling me they will take a look and see what they can do. |
| Category | Structure:body |
| Date | Feb 09, 2020 |
| State | KY |
| Description | When the truck gets cold around 30degrees, the drivers door and the passenger rear doors will not latch or stay shut. Been to the ford dealer two times to fix the problem and still is a very big safety issue. The do's will not remain closed. Luckily my truck was in the driveway of my home when this happened all 3 times. |
| Category | Structure:body |
| Date | Feb 08, 2020 |
| State | OH |
| Description | Drivers door will not latch in cold temperatures. Happens periodically when vehicle is stationary or in motion. Could possibly be the latch mechanism in the door. Seems unsafe not knowing if the door will stay latched or not while driving. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Feb 07, 2020 |
| State | OR |
| Description | this is a continuation with complaint number 11307725 already filed. Ford f-150 2018 super crew cab 2nd discovery of water leak in cab of truck with wet carpet padding and carpets again only this time the water leak was behind the back seats down the cab wall interior. Called our ford dealership back and took our truck back in for them to assess this 2nd water leak. Our ford dealership advised that they had to remove the truck bed to find this water leak coming in from the rear cab vents and locking tabs on vents. They also found the carpet insulator was behind the rear vents which caused the vent seal to warp and leak. They had to replace the rear vents completely then they retested for leaks and found no leaks at that time. They also replaced the truck bed bolts and had to respray in the bed liner over the bolts. |
| Category | Electrical System, Structure:body |
| Date | Feb 07, 2020 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford f-150. While driving 40-60 mph the lift gate open without warning, additionally, while the vehicle was parked in driveway the lift gate and windows failed to open. The vehicle was taken to sheehy ford lincoln of gaithersburg 901 n frederick ave, gaithersburg, md 20879 (301) 358-4443 where diagnosed that rodents damaged the soy base wiring. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was 26,000. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Feb 07, 2020 |
| State | OR |
| Description | Ford f-150 2018 super crew cab 1st water leak inside of our truck cab created a mildew smell due to wet carpet padding and carpets. Water saturated electrical wiring under the door seal protectors on the right-side of the front and rear doors. First noticed a problem driving and applying the brakes we heard a water sloshing sound on the right side of the truck. Indications of water in cab and saturated carpet's and wiring went unnoticed due to weather tech full floor mats. We contacted ford corporation online and they advised for us to take it into our dealership to be assessed. Our dealership made an appointment a week out, so our truck sat in our garage for an additional week. We used a shop vac and sucked out as much water as we could and left the door windows down to help dry out the interior. The dealership removed and reinstalled the trim panels with silicone sealant on both doors on the right side. |
| Category | Visibility/wiper |
| Date | Feb 07, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving 75 mph, the contact heard an abnormal noise and became aware that the sunroof had started to detach from the vehicle. The contact stated no warning light was illuminated. The contact pulled over while a bystander provided tape to secure the sunroof. The vehicle was taken to local dealer mac haik's southway ford located at 7979 interstate 35 access rd, san antonio, tx 78224, were it was diagnosed. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 36,100. |
| Category | Power Train |
| Date | Feb 06, 2020 |
| State | GA |
| Description | 10 speed transmission has a pretty consistent history of shifting roughly, especially, shifting between gears 3 & 4. It actually fails to engage forward briefly and then makes a clanging noise before it shifts into 4th gear; in sport mode it will stick in 6th gear. I have reported these problems at least 4 times to shottenkirk ford in jasper ga when I have had scheduled maintenance performed. Every time I've brought my truck in for service I was just told a different excuse and they found nothing wrong with the transmission. The most recent service the service department said my truck was 2 quarts low on transmission fluid and that should fix the problem. My most recent and most concerning incident occurred while I was driving down the interstate and suddenly there was a loud popping noise, the truck began to swerve because of loss of power and then it kept trying to shift in between gears and then I noticed white smoke coming from the rear of my truck. The cars that had followed me started to drop back because my truck was spraying what I believe to have been transmission fluid out. I was out of town and had to have the truck towed to a dealership in columbia sc and after they checked the dip stick for the transmission fluid and claimed it had too much transmission fluid and it was not a warrantied item and that my truck was fine to drive. This transmission problem has been quite aggravating but now it poses a serious hazard to me and my family. |
| Category | Visibility/wiper |
| Date | Feb 06, 2020 |
| State | CT |
| Description | The electric rear defroster on my 2018 f150 xlt crewcab purchased in 10/2018 stopped working for some reason. I took the vehicle to the dealer for repair and was told that the wires had become disconnected from the rear window glass for an unknown reason. The dealer "repaired" the defroster using epoxy to glue the wires onto the glass again. The vehicle had 13,542 miles on it. I picked up the vehicle from the dealer on 1/15/2020 at about 7pm. The next morning I drove the vehicle to work at 6am for a 24hr shift. I worked until 6am on 1/17/2020 and while I was driving home on a state road with the defroster on the entire rear window exploded suddenly with such force I thought someone had shot the vehicle. While looking for a place to pull over to find out what happened I smelled something burning. I looked in the rear view mirror and saw flames coming up from behind the rear seat back on the passenger side at the bottom of the window. I pulled over and called 911. The vehicle burned while waiting for the fd to respond. The vehicle was a total loss. |
| Category | Engine, Power Train, Steering |
| Date | Feb 04, 2020 |
| State | GA |
| Description | 1.) f150 supercab drifts erratically. Ford has aligned vehicle twice, but issue remains. Feels like truck is in a high-wind environment, but it is a calm day. Truck will veer off road unless extreme care is exercised. 2.) transmission lugs on acceleration, particularly @ 1100rpm and 38mph. 3.) hard "clunk/thump" sensation at low speeds, causing severe "whip-lash" action to occupants of vehicle. 4.)when taking slow left turn up a steep incline the truck lugs and transmission feel like it is slipping and unable to downshift, causing a significant loss of power and momentum. 5.) engine stalls when leaving stop light. Dash lights come on saying" auto startstop shift to p, then restart engine."this is in the middle of a busy intersection. I am attaching a picture of the dashboard error. Please notice I am still in "d" drive when this message came up. |
| Category | Power Train |
| Date | Feb 04, 2020 |
| State | GA |
| Description | Harsh/erratic shudder when shifting at approximately 1,100 rpm and approx 38 mph. Power train lugging, shudder goes away over 45 mph. Harsh shift feels like being rear-ended and causing whip-lash. Loud thunk and then snapping sensation. |
| Category | Power Train |
| Date | Feb 04, 2020 |
| State | WI |
| Description | My 2018 f150 in the mornings won't shift right if you step on gas pedal nothing happens for a few seconds and then it lurches forward and bangs it will do the same thing at night when I back out of parking spot in reverse. To go home from work. Something is not right in transmission the truck only has 10,000 miles on it. This is my 6th ford truck nothing like this has ever happened before. I'm sure this is not normal or going to fix it self. |
| Category | Structure:body |
| Date | Feb 04, 2020 |
| State | WA |
| Description | The doors do not latch when it is 32 degrees f or colder. It has been into the dealership for recall 18n03 on january 22, 2020. On 2-02-2020 the latch froze again along with on 2-04-2020, the vehicle is not drivable. The recall fix did work. The door will open but will not latch. Once the temperature rises, they will work again. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Feb 03, 2020 |
| State | WA |
| Description | While in motion, several items occur. It begins with following warning lights: "park brake limited function" and the "hill start assist not available". This has resulted in the cruise control not working, sudden deceleration, engine stalling, and transmission erratically shifting. This has occurred over twenty four times at highway speeds and on city streets. The vehicle has been in the shop at the dealer five times and the problem is getting worse. |
| Category | Engine, Service Brakes |
| Date | Feb 03, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated while driving at 15 mph, the brake pedal was depressed but failed to engage as a result the contact rear ended another vehicle. No warning lights illumniated. The contact stated no air bags deployed in the vehicle. The contact stated the vehicle stalled however, the vehicle was able to re start. No police report was filed. No injuries were sustained. The vehicle was taken to chipola ford (4242 lafayette st, marianna, fl 32446) where the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,249. |
| Category | Power Train |
| Date | Feb 03, 2020 |
| State | MA |
| Description | Since shortly after purchased new, truck often lunges when you first cold start the truck, place it into gear with the foot on the brake, and place it into gear. It also appears to search for the correct gear while driving under normal conditions. Also, occasions truck may "clunk" into gear while driving. Service department reports they cannot recreate the issue but as I've stated, its not a consistent problem and there's no defining reason it would occur. |
| Category | Exterior Lighting |
| Date | Jan 31, 2020 |
| State | GA |
| Description | Tail light assembly leaks water causing the bulb to blow. It accured twice in the last 6 months. |
| Category | Power Train |
| Date | Jan 31, 2020 |
| State | AL |
| Description | This truck has a very clunky transmission. I have taken to the dealership after purchase but they were not successful to correct the problem. This truck feels very unsafe to drive as it shifts very hard and causes it to jerk sporadically. It also makes a loud clunking noise sometimes when you start the truck as the truck engages the transmission. |
| Category | Vehicle Speed Control |
| Date | Jan 31, 2020 |
| State | AZ |
| Description | Tl* the contact called speaking on behalf of her husband who owned a 2018 ford f-150. The contact stated that while pulling into the parking lot, the vehicle accelerated causing the contact to crash into a pillar in a garage. The air bags deployed but it was deflated on the passenger side. The contact sustained minor injuries including bruising both arms and the passenger which was the contacts child sustained bruising from the seatbelt. No medical attention was sought. A police report was filed. Usaa towed the vehicle to a lot and deemed the vehicle a total loss. No dealer was contacted. The manufacturer was made aware of the failure and has started an investigation. The failure mileage was approximately 16,000.**jb |
| Category | Electrical System, Structure:body |
| Date | Jan 29, 2020 |
| State | PA |
| Description | All 4 doors have malfunctioned. They do not latch, or stay closed. This has happened while in motion and stationary. Turning, the door has opened and the back doors have frozen and not latched. I have video but they are too large to attach. This truck has been at the dealership 5 times for the same repair, and to date they've had it for 23 day. Feb 18 2019 dec 11 2019 dec 19 2019 jan 7 2020 jan 17 2020 |
| Category | Steering |
| Date | Jan 28, 2020 |
| State | VA |
| Description | When vehicle is stopped and the auto start-stop is engaged, moving the vehicle steering wheel becomes very difficult. Upon releasing the brake pedal, the vehicle will start and begin to move forward however, the vehicle still is extremely difficult to steer. This difficulty will last for a few seconds until power steering is restored. This problem started intermittently but has now become a regular event. |
| Category | Power Train |
| Date | Jan 26, 2020 |
| State | NY |
| Description | Loud clunk when starting truck and drive shaft moves. Brought to dealer twice, july & oct 2018 they found nothing. When at a stopd light/sign, it hesitates when ready to proceed, transmission is not engaging right away, it's delayed. Very dangerous. My husband noticed slight jerking at times. Driver side door froze and could not open twice. Had to use passenger side. |
| Category | Power Train |
| Date | Jan 24, 2020 |
| State | TX |
| Description | That has a harsh shift from 1st to 2nd gear reported to dealer - pegues hurst ford in longview texas on 10/18/2019 with 32,551 miles on vehicle. Dealer stated the truck has a 10 speed transmission and they are "squirrely" and that is just how they are. 11/13/2019 from 20-30 mph 3rd to 4th didnt shift , was between gears stuck in road , then would not go into reverse , when did slammed in to gear , sounded like something hammering in transmission. Vehicle has 33,339 miles on it. Once again, service department said that is just how the 10 speed transmission is - "squirrely". The vehicle was in the service department for over 36 days during the two trips to service department. On 1/17/2020 drove to dealer and talked with sales rep and manager at pegues hurst ford to attempt trade and discuss the continuing problem with the transmission - manager stated "we can only fix what ford tells us to. I would call ford and discuss with them repairing your vehicle or getting you into a new one. When crossing us hwy 79 from cr 1408 in jacksonville texas, which is done daily, the vehicle will stall and or stop and then lurch forward when changing from 3rd to 4th gear and when putting into reverse there is a loud metal on metal sound and one occasion the vehicle would not shift into reverse until later that day. |
| Category | Latches/locks/linkages:doors:latch, Power Train, Unknown Or Other |
| Date | Jan 23, 2020 |
| State | MA |
| Description | The 10 speed transmission in this truck does not shift right. It shifts very hard sometimes not shifting at all. It shifts hard enough to cause whiplash. Also the doors when it is cold out do not latch causing the door to remain open. My child almost fell out of my vehicle luckily she had her seat belt on |
| Category | Structure:body |
| Date | Jan 23, 2020 |
| State | OH |
| Description | The first two mornings after it sat outside in temperatures in the teens the drivers door would not open from the outside. I had to open it from the inside by getting in through the passenger side. After starting it l could not get the door to shut until it warmed up latter. |
| Category | Structure:body |
| Date | Jan 23, 2020 |
| State | OK |
| Description | Rear tailgate will come open by its self while driving |
| Category | Steering |
| Date | Jan 22, 2020 |
| State | ID |
| Description | I purchased the used 2018 ford f150 platinum at lithia ford, boise id with 15k miles on it. Since the day I bought it the front end has been hard to keep on the road. I have taken this unit to the dealer twice now and they have had the unit 40 plus days trying to repair the steering issue. The truck will pull into a right or left by itself and is very unsafe at the dealership they verified the complaint and said the steering gear was the defect after having the unit 2 weeks. They replaced the strg gear and said it was repaired. I picked the unit up and drove it and it was the same so I took it back the next day. They drove it with me and again we verified the complaint. The ford technical rep came out to the dealer and checked the truck. He also verified the complaint the then said it was the tires and wheels and they all drive like that since its a platinum model. He stated I drive one and it does the same thing. The tires and wheels are the factory oem parts nothing has been changed or modified. The truck is unsafe and not stable. The service writer drove it for a week and he confirmed the defect but said ford will not make any more repairs because they do not know how to repair the issue and said we will call you if they come up with something. I am filing this complaint due to the safety concern of myself and other people on the roadways. Its dangerous. I had another 2018 f150 sport without lane assist and it drove fine. Both units were purchased from the same dealership. |
| Category | Structure:body |
| Date | Jan 22, 2020 |
| State | IN |
| Description | All four doors are subject to freezing. It is in for the second time. A recall has already been completed. The problem is the door will open and will not latch back closed. This results in having to drive the vehicle with the door unlatched and swinging open freely. This is a widespread issue that needs some attention. This is an unsafe vehicle when the door must be held shut while driving |
| Category | Unknown Or Other |
| Date | Jan 22, 2020 |
| State | OH |
| Description | Ford currently has an issue with door latches not latching shut. I've had my rear passenger door come open while driving down the road with my daughter sitting there scared to death. This is unacceptable. I've had my truck in service at the dealership for the recall fix and the same problem still exists I have had it back to the dealership three times now and it still is not corrected. Does someone have to get seriously injured or killed before someone forced ford to do something about this unbelievable problem that is getting swept under the rug? |
| Category | Structure:body |
| Date | Jan 21, 2020 |
| State | MA |
| Description | Passenger door lock freezes, door will not secure. Passenger is endangered. |
| Category | Electrical System |
| Date | Jan 20, 2020 |
| State | NJ |
| Description | Door locks freezing driver door not shutting so unable to drive safely as door will not close |
| Category | Service Brakes, Steering, Wheels |
| Date | Jan 20, 2020 |
| State | TX |
| Description | Have noise when oporating the vehicle. |
| Category | Service Brakes, Unknown Or Other |
| Date | Jan 20, 2020 |
| State | MO |
| Description | Seems like emergency brake is trying to engage |
| Category | Unknown Or Other |
| Date | Jan 20, 2020 |
| State | MI |
| Description | Door latch freezing, unable to close once opened. Door appeared to be closed but swings open when driving and turning a corner. Has happened at least 4 times in last 2 months |
| Category | Structure:body |
| Date | Jan 19, 2020 |
| State | IN |
| Description | When freezing temperatures drivers door doesn't latch properly |
| Category | Engine |
| Date | Jan 17, 2020 |
| State | NV |
| Description | On september 15, 2018 I purchased a new 2018 ford f150 5. 0 v8. On 02/16/2019 (4,546 miles) after the first oil change it began making a knocking like noise. Ford said it was normal, but the knock wasn't there before the oil change. Ford tried to say it was the direct injection making the noise. Which might be true but other owners have reported the knocking noises and have had scored cylinders that required the engine blocks to be replaced by ford. Also on 07/04/2019 (10,416 miles) I noticed that the engine was making a rattling noise when cold from 1200-2000 rpm. After researching this noise, I discovered that there is a tsb for the rattling noise. On 07/16/2019 I took my truck back to the dealer (friendly ford in las vegas) and the tsb was preformed on the truck (tsb# 18-2354) the tsb did not fix the issue. On 10/23/2019 (12,600 miles) I took my truck to team ford in las vegas. The service department stated that ford told them the issue was normal operating characteristics. If either of these noises were normal, then it would have made them when it was brand new. These problems have been brought up to ford by numerous owners of f150's and mustangs with the same engine. Ford refuses to fix anything and just says the issues are normal. Since ford inssued a tsb for the rattle issue and replaced engine blocks for the knocking it tells me ford knows these are issues and they are not normal without nhtsa or ftc intervention ford may not fix these problems under warranty. They will become more of an issue outside of warranty and the consumer will have to pay for an issue ford should fix link to tsb: https://www. Mustang6g. Com/forums/attachments/18-2354-ford-f150-5-0-tsb-pdf. 321793/ |
| Category | Structure:body |
| Date | Jan 17, 2020 |
| State | IN |
| Description | The driver side front door will not stay latched/ closed. |
| Category | Structure:body |
| Date | Jan 16, 2020 |
| State | NY |
| Description | Door latches freeze prohibiting entry to the vehicle and/or prohibiting the doors to latch and stay closed. Particularly dangerous when driving and you have to hold the door(s) closed or if you don't know the door is frozen and you're surprised when the door swings open in traffic. Ford has performed tsb service several times and is now stating there is nothing more they can do. |
| Category | Power Train |
| Date | Jan 15, 2020 |
| State | CA |
| Description | Transmission shifts are delayed and sometimes harsh. When making turns from a dead stop on paved street, the transmission shutters or bucks (excessive play in the drive system, a gummed up valve body, old trans fluid or sticking valve body pistons?) |
| Category | Power Train |
| Date | Jan 13, 2020 |
| State | WA |
| Description | F150 xlt 4x4 3. 5l v6 10 speed auto 56,000 mi. When starting to drive cold, moderate acceleration will cause hesitation and missed shifting from 3rd to 4th gear. It causes a hard shift when it finally occurs, with a distinct "clunk", which cannot be good for transmission or rear end. Safety issue if unable to accelerate to speed when needed on highway ramps. This has occurred for the last 20,000 miles or so. |
| Category | Steering |
| Date | Jan 13, 2020 |
| State | KS |
| Description | Truck has 24,000 miles going down the interstate truck will jerk right or left and steering gets hard have to keep very alert while driving not know when it will jerk right or left very dngerous |
| Category | Visibility/wiper |
| Date | Jan 09, 2020 |
| State | GA |
| Description | On 01/09/2020 I parked my 2018 ford f 150 in a parking lot when we came back we heard a loud pop and without any influence from outside or inside the back window with the slider inside shattered. We drove to our ford dealer and he told as that the glass broke without any impact from outside and he is happy that this has not have happened during driving because it could cause a dangerous situation. We contacted ford directly who denied any responsibility even if their are multiple claims reported from other ford f 150 drivers with the same model. The defroster for the window was used this morning because it was freezing and the window indicated that it broke because of to much heat and stress in the glass what is in my opinion a manufacturing defect and should be under warranty. I also believe that ford should recall this cars because they are a danger to their driver and others on the road. |
| Category | Latches/locks/linkages:tailgate:latch |
| Date | Jan 07, 2020 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford f-150. Without warning, the contact noticed that the tailgate unexpectedly opened. Once the tailgate was closed, it would intermittently open again. Al packer's white marsh ford (9801 pulaski hwy, middle river, md 21220, (866) 981-3574) was contacted and stated that the vin was not included in a recall. The failure recurred multiple times. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,788. |
| Category | Steering |
| Date | Jan 07, 2020 |
| State | GA |
| Description | The steering wheel is coming loose. |
| Category | Steering |
| Date | Jan 07, 2020 |
| State | WA |
| Description | The automatic start/stop function turns the truck "off" at a stop. When waiting to make a left turn across traffic and the engine has turned off and the wheel is engaged in a turning angle, the power steering does not turn back on as the engine turns back on. The result is a loss of power steering through the turn putting me in multiple situations where I have no power steering into oncoming traffic until it finally engages approximately 2 seconds later. In multiple situations I have had to use all of my strength to turn the wheel and the vehicle without power steering, out of the way of traffic as I am making a turn. |
| Category | Air Bags, Unknown Or Other |
| Date | Jan 05, 2020 |
| State | TX |
| Description | The front dashboard warped up in front and on the passenger side over the airbag. It was reported to the dealership , ford redd mccombs. Ford company approved to replace the dash. It was replaced after 5 months waiting. And no uncertainty of safety of dashboard over the passenger airbag ,possibly deplying or exploding. The second dash replacement has warped in the same areas and more. The areas over the passenger air bag, as well as the driver side on front dashboard. The company as well as the dealership have no explanation as to why the dashboards are warping . I have seen and photographed many other trucks with same make and model and the suffer the same problem. If a person is not looking for the problem ,they will never see it until it gets worse and the warrenty has expired and they are probably thinking its the texas heat and sun. But this is a true vehicle hazard and will continue to be addressed further if you all don't wish to help or guide me into the right direction. Iys a flaw in the design and its in all f150 trucks from 2017 to 2020. I have seen the flaw in the 2020 model at the car show that was held in san antonio tx, back in november ,2019. |
| Category | Steering, Wheels |
| Date | Jan 04, 2020 |
| State | SC |
| Description | I performed a wheel alignment but the car is still going to one side if I let go of the steering this vehicle was involved in a car accident I dont feel safe because I cant keep the car in a straight line |
| Category | Structure:body, Unknown Or Other |
| Date | Jan 04, 2020 |
| State | SC |
| Description | I bought this car from the dealer knowing it was involved in a car crashed but still is a clean title I hoped the body damage was repaired today I found out there's body or frame damage behing the door when I open or close it it makes a noise like an old rusty car,it was stationary when I opened it and saw the damage |
| Category | Engine |
| Date | Dec 23, 2019 |
| State | WV |
| Description | First complaint on august 21/19. To hagerstown ford dealership that this truck does not operate correctly! The hardshift cluck, using oil 1qt low at 2400 miles, warping dash, rattling sounds bad.(like values rattling) my door latches freeze.. I have now as of 12/23/19 have added a total of 5qts of oil to this truck with only just over 5000 miles on it. You can smell burned oil coming from under the hood and exhaust. I have several video documentation to my statement! I spoke with larry when the truck was dropped off in november to have dash replaced for a week,to call me and tell me they didn't have the correct dash? I have contacted larry in regards to this vechile oil use is unreal!!! No new vechile goes through oil like this! I am told to keep adding oil.. Why are you not covering the oil, it's under warranty? This truck is by far the worst vechile I have ever owned!!!!! I feel I'm getting the run around n if something isn't resolve soon I will take further action. So I've also been advise that the oil backflow that's burning out the exhaust the filters will have oil consumption through them as well!! Did I get a lemon! I think so! |
| Category | Steering |
| Date | Dec 23, 2019 |
| State | WI |
| Description | After stopping in traffic and waiting to turn left in front of oncoming traffic, the truck would not steer as I accelerated from a stop. This caused me to drive straight across the intersection into oncoming traffic rather than making my planned, immediate left turn. As the truck drove straight rather than turning, and as I was attempting to force the wheel left with both hands, suddenly the steering function returned to normal. I narrowly avoided an accident due to the unexpected loss of steering control. I immediately stopped the truck and contacted the service department at the nearest ford dealership. A service appointment was not available until the following week so I drove the truck home. The next day (saturday) a service adviser from the ford dealer called and asked me to drop the truck off the following monday afternoon. I have been able to duplicate the problem since the initial incident. In my opinion the issue may be related to the improper function of the power steering after the stop /start function of the truck is activated. There is a measurable lag between the engine's re-start and the reactivation of the power steering. The truck is allowed to travel before the power steering is functioning normally. I feel this is a very serious safety issue and needs to be corrected. |
| Category | Structure:body |
| Date | Dec 23, 2019 |
| State | AK |
| Description | The left rear door does not always latch properly and sometimes will not unlock. Occasionally the rear door must be secured by tying it to something from the inside so that it does not fly open. It has been to the dealer twice, to have the mechanism replaced and to have ford's door sealing recall completed. The other 3 doors work fine. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Dec 20, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the front passenger door did not latch. The contact had to hold the door closed until he arrived home. The vehicle was driven to hempstead ford lincoln (301 n franklin st, hempstead, ny 11550). The parts were ordered and the vehicle was planning to be repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,908. |
| Category | Structure:body |
| Date | Dec 20, 2019 |
| State | PA |
| Description | Drivers door opened backing out of my driveway. Tried to shut it and it would not shut. It appears the truck has the freeze door latch issue that ford has been experiencing for the past 4 years. The nhtsa should demand a recall and make ford fix the vehicles correctly. So many people are getting the service performed and it is not fixing the problem. It is definitely a safety issue when you door can fly open at anytime. |
| Category | Power Train, Structure:body |
| Date | Dec 19, 2019 |
| State | NJ |
| Description | Transmission shifts very bad, cold. Hesitates, and shifts late. Warm, it will not shift when throttle is pushed after releasing throttle immediately before reaccelerating. Left front door freezes bad in cold weather, twice in two days now, takes 15-20 minutes before it will stay latched. No other doors are affected. Serious problem because the door may open while driving. Recalls on this problem on other years. Very dangerous. |
| Category | Structure:body |
| Date | Dec 19, 2019 |
| State | DE |
| Description | When below freezing the door will not latch after open. Vehicle operator needs to physically hold the door closed because door will not latch. |
| Category | Structure:body |
| Date | Dec 19, 2019 |
| State | PA |
| Description | My f150 has a defective door latch/door. In the cold it freezes, you cant open the door or the door won't close/lock, it basically swings open. I have looked on the forums which I have found that this has been going on for the past 3 years. Ford replaces the parts with the same parts which in some cases doesnt fix the issue. This is very scary if you someone closes the door thinking it locked and it swings open while your driving. Also someone can be trapped in the car because the door is frozen shut. Luckly I was home in my driveway when this issue happened. Please look into this as someone can get hurt. |
| Category | Power Train |
| Date | Dec 15, 2019 |
| State | AZ |
| Description | 2018 ford f150 raptor, ordered and received april 1 2018. Only 7000 miles. Has been into ford dealer twice for slipping transmission issues, loud banging noise and transmission rattling and slipping. Have pull out into traffic several times and the transmission slips and vehicle just revs up. Also caused several accidents. In motion on a highway and also city street |
| Category | Electrical System |
| Date | Dec 13, 2019 |
| State | WI |
| Description | I have noticed my tailgate randomly down but never thought much about it. Wednesday the 11th of december 2019 I was towing a car hauler trailer. I drove to my location and made a turn and heard a crunching noise. It turns out the tailgate was down and in a turn it got crunched by the trailer jack. I took it to my ford dealer to have it looked at. It is scheduled for dec 26th. Tailgate will need to be replaced. Tailgate will need to be replaced. |
| Category | Power Train |
| Date | Dec 11, 2019 |
| State | TN |
| Description | The transmission started slipping around 5000 miles. The problem occurs after start up when transmission is cool. During the first drive cycle when the transmission shifts from 3rd-4th gear, it will slip really bad. Once it does actually shift into 4th gear it feels like the vehicle has been rear ended. After multiple trips to the ford dealership for warranty repair, the problem still exist. The last dealership I took the truck to confirmed the slip and replaced the main control in the transmission and replaced the fluid. I picked up the truck 2 weeks later and the transmission slipped when I left the the dealership after the repair. The service tech advised me to drive the vehicle for a few days to allow it to go through its adaptive learn cycle. After doing so, the transmission still continued to slip. I took the vehicle back a week later for repair. The service tech drove the vehicle and confirmed that the slip still existed. The dealership told me that they contacted ford help hotline and were instructed to do a complete rebuild of the transmission. 3 weeks later I was told the truck was ready. I picked the truck up and drove it home with no problems. I let it sit for 24 hours and drove it again and the transmission slipped again. After two failed attempts to fix the issue, this dealership tells me that according to ford hotline, there is nothing wrong with my truck.. The truck is doing the exact same thing now as it did before they attempted to repair it. I don't understand how the exact same problem that constitutes two separate repairs is suddenly not a problem anymore because they do not know how to fix it. So now I am a ford customer with a faulty truck that ford refuses to fix. |
| Category | Engine |
| Date | Dec 10, 2019 |
| State | IN |
| Description | Bought the truck new august 28, 2018 at 6000 miles the truck consumed 3 1/2 quarts of oil yes that's 6000 miles since then the trucks had an excessive oil usage still hasn't been fixed 15 months later it's burned over 2 gallons of oil and 26,000 miles ford replace the engine and it's burning more oil now than it ever has it burned 2 quarts of oil in 1500 miles |
| Category | Engine |
| Date | Dec 03, 2019 |
| State | NV |
| Description | While driving on the freeway at approximately 75 miles per hour with cruise control on suddenly lost power. The maintenance symbol came on and the drive function eco, tow, wet road and sport were not available. After pulling off the highway, I turned off the engine after 5 minutes I started it up and all functions were normal. I continued driving to my destination and had no further incidents. |
| Category | Power Train, Unknown Or Other, Vehicle Speed Control |
| Date | Dec 03, 2019 |
| State | TX |
| Description | When starting my f-150 there's was a loud pop I suddenly turned off the vehicle then turned it on again but it did not make any odd noises. When pulling out of the parking lot acceleration was acting up o heard another pop and my vehicle suddenly went into limp mode slowing my vehicle way down causing me to nearly get rear ended. From there I managed to coast into a parking lot and called a tow truck. When the tow truck dropped off the vehicle the guy at the dealership said that I was acting fine but they would keep it a couple days but since it isn't acting up there wasn't much they could do. The truck is a year old and only has 5. 300 miles. |
| Category | Structure:body |
| Date | Nov 27, 2019 |
| State | NC |
| Description | When the temperature drops my doors either will not shut or not open properly. My front passenger door popped open while I was turning on a highway, and the force of it dented my quarter panel. I am having trouble getting ford to fix my damage and they are trying to blame the issue on me and make my insurance company cover the damage which in my opinion is a slap in the face because the truck is basically brand new. They know about the issue and have known for years and the truck is worth 54,000 dollars. I'm an active duty service member and I fight for my country, but never thought I would have to fight one of america's biggest manufacturers to fix something they know is broken. Shame on you ford motor company. |
| Category | Power Train |
| Date | Nov 24, 2019 |
| State | IN |
| Description | The transmission shifts so poorly I've almost been in several car accidents trying to merge highways or merge round-a-bouts. It shifts very hard on down shifts but also lacks any acceleration at times which is dangerous. |
| Category | Seats |
| Date | Nov 22, 2019 |
| State | KY |
| Description | Driver seat back sometimes falls back into rear seat area causing driver to loose steering control while driving. I have remedied this by holding steering wheel firmly at all times. The truck is just 2 years old but mileage exceeds warranty coverage. I have drove exclusively from new to now at 40,000 miles and my weight is 227lbs and 6 foot tall. The seat back fails at random times. Parking lot or 70mph interstate road. The seat belt which works properly will compound problem by holding you from pulling back up to steering / driving position if you apply brakes at instant of seat falling back! At about 20,000 miles I felt and did hear a spring break in lower cushion seat. I purchased a cushion at that time to remedy that weak seat problem. This is the xlt model very disappointed in quality of 39,000 dollar truck that now has safety issue from cheap seat back failure. |
| Category | Visibility/wiper |
| Date | Nov 22, 2019 |
| State | TX |
| Description | When it rains or when I clean my windshield. It does not leave a clean vision. And I have already changed the wiper blades 4 times. I have took it to the dealers and one of the service mans has the same problems with his new 2019 f150. I really think the wind shield needs to be changed out. I thought they were the blades. |
| Category | Fuel/propulsion System, Power Train, Vehicle Speed Control |
| Date | Nov 18, 2019 |
| State | PA |
| Description | Stalls while merging with traffic. Then rpms raise and truck slams violently into gear. Extremely unsafe! Numerous complaints to ford. To no avail. Please help! |
| Category | Steering |
| Date | Nov 15, 2019 |
| State | TX |
| Description | The steering wheel wanders or drifts slightly left or right on its own requiring excessive driver input to maintain a straight line. It can be alarming if you look down for a second to change a radio station or check a mirror and look back forward and notice you are drifting into another lane. |
| Category | Structure:body |
| Date | Nov 13, 2019 |
| State | AL |
| Description | In below freezing weather with moisture, the my drivers door would open but would not latch when closing it. I firmly closed the door 4 times and it would not latch. I took my key and inserted it in the door, turning it back and forth. The door would latch after that. |
| Category | Power Train |
| Date | Nov 12, 2019 |
| State | CA |
| Description | Put vehicle in park and exited vehicle to open a gate. Despite being in park, vehicle rolled back and crashed. Vehicle still showed being in park when retrieved. Total loss of truck. Contacted ford with no resolution. |
| Category | Structure:body |
| Date | Nov 10, 2019 |
| State | MD |
| Description | Rear tailgate randomly opens and will not close at times |
| Category | Exterior Lighting |
| Date | Nov 09, 2019 |
| State | SD |
| Description | The headlights on this vehicle seem to perform marginally at best. Under ideal conditions they seem barely adequate. When it is raining and the road surface darkens or snowing and there is road grime covering them they are dangerous. I have owned over 65 different vehicles and this vehicle is among the worst under less than ideal circumstances. |
| Category | Power Train |
| Date | Nov 09, 2019 |
| State | CT |
| Description | Vehicle will some times hesitate during acceleration and transmission will slip - engine rpms will rise to about 2000 and then transmission will engage with a heavy clunk in the drive train. This issues has happened when engine is cold and at normal operating temp. The vehicle currently has 9000 miles on the odometer and has happened five(5) times already. Took to local dealer and they are unable to tel me what is wrong |
| Category | Structure:body |
| Date | Nov 09, 2019 |
| State | NY |
| Description | Doors freeze and won't latch in below freezing weather |
| Category | Power Train |
| Date | Nov 06, 2019 |
| State | WA |
| Description | Hard drop in gear on start up. Intermittent long delays from drive to reverse or reverse to drive. Hard gear grab in 3rd and 6th regardless of speed or load. Highway speeds when slowing the transmission hits hard when going down into 6th. On city streets both up and down shift associated with 3rd gear are hard. The clunk is enough to shake the truck. |
| Category | Steering |
| Date | Nov 05, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the power steering failed without warning intermittently. While turning the vehicle at a traffic light, the power steering failed in mid turn and the vehicle drove into the opposite side of traffic. The manufacturer was notified of the failure and provided phone numbers to dealers to have the vehicle serviced. A dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 24,300. |
| Category | Power Train |
| Date | Nov 04, 2019 |
| State | NE |
| Description | Vehicle moving while motor not running, indicator shows park. Almost acts as if it were in neutral. Truck has 9100 miles. In late october, I leaned against truck while it was in garage and rolled backwards about 5-6'. I have opened a claim with ford, have not heard anything back from their claims department. Claim # cas-24658090-k6m8t6. I have tried contacting them with multiple attempts. Only 1 of those attempts got me to that claim number. Every time I call now, they state that my case has not been assigned to an agent yet, even after 2 weeks. |
| Category | Engine, Power Train |
| Date | Nov 03, 2019 |
| State | NY |
| Description | I believe there is a major problem with the transmission. Vehicle frequently makes a loud bang when started. The vehicle shudders and I feel a thud in the wheel well. It's like the clutch is failing or something? Shifting gears extremely rough to the point where you're jerked around. Sometimes, to get into gear, I have to turn the truck off and re-start. Sometimes there is no power when trying to accelerate (or the truck is out of gear) from a stop which is extremely dangerous when cars are behind you or trying to accelerate merging onto the freeway. Sometimes the vehicle simply drops out of gear and 'd" (drive) is not an option. This has also happened on the freeway. I've read about a lot of owner comments that are identical to mine. Reading all these issues completely agree, this issue is extremely dangerous! |
| Category | Electrical System, Power Train, Seats |
| Date | Oct 26, 2019 |
| State | LA |
| Description | The transmission will twist the driveshaft at startup, stationary, and cause the rear end to pop very loudly. I've shown ford engineering a video of it, I was told that it was normal. I've never heard of a vehicle doing this before. There is a rattling sound on deceleration, loudest when the engine is cold and lessons or maybe even goes away after warmed up. The engine was replaced earlier this year because of an oil consumption issue. The truck has memory power driver's seat and power mirrors that should go into place depending on the key fob that it detects. Randomly both side mirrors will start moving and popping before going back into position. This always occurs before the vehicle is started. I've noticed that it is usually when it detects the key fob or when I use the fob for some function. The seat randomly doesn't go into the memory position at startup. |
| Category | Engine |
| Date | Oct 26, 2019 |
| State | PA |
| Description | 2018 f-150 3. 5 ecoboost makes a loud clattering sound after a cold start. The vehicle is still stationary and the sound lasts between 1-3 seconds. This will not occur on a warm startup, only cold. It appears to be valve train clatter coming from the top of the engine. This same problem was diagnosed on the previous generation 3. 5 ecoboost engine and apparently this problem still exists. I have video of the start up sound if needed, but its widely documented on the internet. |
| Category | Engine |
| Date | Oct 17, 2019 |
| State | CA |
| Description | On two separate occasions while the vehicle was in motion with transmission in drive with auto start stop mode disabled via the dashboard button, the engine stalled and shut off, a message appeared on dashboard "auto start stop shift to p, then restart engine". This occurred september 14, 2019 and october 17, 2019. Taken to dealership september 16, 2019. Dealership states this is an unknown issue despite many similar incidents reported online, examples were shown to the dealership. Dealership returned vehicle stating nothing wrong, no failure codes were stored in vehicle computer, no related service bulletins, unable to verify complaint. This is clearly a serious safety hazard. Image attached shows dashboard message from october 17, 2019. |
| Category | Suspension |
| Date | Oct 17, 2019 |
| State | OH |
| Description | Had a clunking noise while driving and steering felt loose and wandered at times always in motoion. Dealership diagnosed as loose control arm bolts parts and tightened. Came loose a while after and complained again, said had to order parts. Came back wrong parts. Came back no time to work on vehicle. Went to another dealer. Diagnosed, ordered parts, fixed vehicle and now im being told the faulty parts at 12,300 miles on a 12 month old vehicle are not covered under warranty? The first dealer never reported the problem. Vehicle was in motion. |
| Category | Power Train |
| Date | Oct 14, 2019 |
| State | PA |
| Description | Transmission was rebuilt by dealership due to transmission issues and updated with newest release ford software update. After 2000 miles vehicle makes a hard shirt/clunking noise when down shifting from 5th to 4th gear and when driving slow has issue shifting from 1st to 2nd gear. Lots of transmission noise with this vehicle. This has been happening a lot and is not specific to any particular time such if vehicle is cold or warm. |
| Category | Air Bags, Steering |
| Date | Oct 09, 2019 |
| State | FL |
| Description | Was driving back to my office and on the on ramp from a highway to interstate 95 south. I eased left to merge onto the interstate going about 45mph and increasing speed when my steering wheel pulled left quickly on its own power and steered us head on towards the metal guard rail in the center median. I tried to pull right but there was resistance. I noticed an 'uphil decent fault' on my dash just before my truck struck the guard rail. Luckily I was able to last second pull the vehicle right enough where it wasn't a full head on collision and my employee in the passenger side was just sore after the fact. I am currently undergoing medical tests for back, neck and shoulder numbness as well as tension headaches . No airbags deployed! Ford said once the body is fixed where they can run tests they will see what can be done, but I do not feel safe driving this vehicle. It literally tried to kill us. There was also a 'service advancetrack' light on the dash. I previously had those faults and the dealership said it was a wheel bearing that they needed to replace. Something is going on with these vehicles. |
| Category | Power Train |
| Date | Oct 07, 2019 |
| State | CO |
| Description | The new 10 speed transmission gear hunts. While the vehicle is in motion (city street or highway) decelerating with the break and re-accelerating causes the transmission to gear hunt which can sometimes cause acceleration lag, and rarely causes the entire vehicle to jolt (simulating a fender bender feel). This has only happened so far while going about 30-40 mph while driving straight. I have not gone to ford with this issue yet as there are other concerning issues with this vehicle. Also, the other customers that have reported to ford were told this is normal. This concerns me as the other issues I have had resulted in the same answer. To add to this issue I'm not sure this qualifies as the same issue but also while switching between reverse/drive/park there can at times be a large jolt. This has happened on both flat surfaces and on slight hills. As a note the break will be fully applied and the vehicle will be at a dead stop before I make any changes in the transmission function. Thank you for your time. |
| Category | Engine, Power Train |
| Date | Oct 03, 2019 |
| State | MD |
| Description | On initial take off, when the truck shifts through 1st and 6th gears it seems like the engine slows to the point that I have no power and then shifts. It also feels like the transmission slips. Have been told this is normal, but it is certainly a safety concern for merging into traffic because I can't get up to speed fast enough to avoid an accident. Ford needs to address this issue because it happens on most of their ecoboost engines and the 10 speed transmission combined. This truck has the 2. 7l ecoboost engine. |
| Category | Power Train |
| Date | Sep 30, 2019 |
| State | GA |
| Description | Transmission shifts very harshly from 1st to 3rd on takeoff. It will also clunk and jerk at times shifting from drive to reverse. Driving down highway with cruise on it will rev up from 1400 rpm to 2500rpm like its in neutral and then downshift to 8th gear an not up shift. Message will pop up on dash stating drive modes not available while driving. |
| Category | Power Train |
| Date | Sep 30, 2019 |
| State | KY |
| Description | The transmission has shifted hard since the day I brought it home. It mostly does this in the lower gear range and it seems to happen more when it when I first start the vehicle. I am not reviving the engine any higher than 3000 rpm. |
| Category | Engine |
| Date | Sep 29, 2019 |
| State | NM |
| Description | I have taken the vehicle 2 times to fix the issue of lost of power while driving. The problem has been addressed twice but has not been fixed. I was told that since there in code registered on the computer, nothing can be done. Today, while I was in !-10 in el paso tx, my vehicle lost power and was not able to accelerate and causing vehicles to go around me and almost causing an accident for this reason. When will ford find the problem, when the issue causes an accident? |
| Category | Fuel/propulsion System |
| Date | Sep 27, 2019 |
| State | MO |
| Description | When fueling the fuel nozzle became stuck in the capless fuel system. When we finally got the nozzle out (after 15 minutes) the flap was broken. We took it to ford dealership and they said it was not covered under warranty due to people shoving the bigger diesel nozzles in, this was a regular auto diesel nozzle that was used. |
| Category | Engine |
| Date | Sep 19, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford f-150. While driving 60 mph, the oil pressure warning indicator illuminated on the instrument panel. The contact stated that the ignition turned off in the middle of the road; however, she managed to park the vehicle on the side of the road. The contact checked the oil pressure and added oil to the vehicle. The contact restarted the vehicle and drove home. The contact associated the failure with nhtsa campaign number: 17v672000 (engine). The vehicle was taken to don wood ford lincoln (located at 2065 e state st, athens, oh 45701, (740) 593-6642), but they were unable to duplicate the failure. The contact stated that the failure continued and smoke appeared coming from the left tail pipe. The manufacturer was notified of the failure. The failure mileage was 22,000.*dt*jb |
| Category | Unknown Or Other |
| Date | Sep 17, 2019 |
| State | MN |
| Description | Pulled into parking spot. Put truck in park. Left vehicle and went into store. Truck rolled backward and crashed into another vehicle. When we looked in the truck, it was still in park. Took to ford and they inspected it and said everything was fine and that the pin was working. A friend had same thing happen. I believe there is a problem with the truck and had they inspected it on the spot, they may have discovered a problem. Since we drove truck after accident, it probably looked fine when they inspected it. There have been similar problems with f-150 but mine was not part of a recall. |
| Category | Electrical System, Engine, Steering |
| Date | Sep 11, 2019 |
| State | KY |
| Description | Started to pull through a residential intersection after stopping at a stop sign. The truck completely shut off after moving about 5 feet pulling into the intersection. A message popped up on the dash screen about auto startstop and that I needed to put the truck in park and restart it. This is not something that can be done while the vehicle is in motion. I slowly rolled to the side of the street, put it in park and restarted. There were no more issues on the remaining 25 mile drive. The autostop feature had been disabled via the dash switch before ever leaving home. The switch was still illuminated amber showing that autostop had in fact been turned off manually before it happened on its own, while under power. With the engine not running, the power steering is also disabled. After a bit of investigation, I have found via online truck dedicated forums that I am not alone and this has happened to numerous people with f150's since 2015. The picture that I am attaching is not my own, but is the same message that was generated to me this morning. This picture is from another individual that this has also happened to and reported in the above mentioned forums. Autostop initiation of its own accord while underway could have dire consequences if pulling into oncoming traffic, through a busy intersection or simply driving down the road. |
| Category | Engine, Service Brakes, Vehicle Speed Control |
| Date | Sep 09, 2019 |
| State | NY |
| Description | The first time the acceleration on my f150 stuck, I was on a country road. I was braking on a down hill to a stop sign. I made sure I was not double peddling and then slamed down on the brake peddle. I had plenty of space before the stop sign and slamming the brake regained the control. I did not report this to my ford dealer. I did not know that it would be an issue. Approximately 4 months later the truck did it again. This time I was backing up and had my foot on the brake peddle again. I did not have enough time or space to regain control and I struck a tree, which stopped the vehicle. It caused major damage to the tailgate, bumper, light assembly, and passenger side bed fender. I parked the truck and walked away for several hours. When my husband went to move the truck, the brake peddle sank straight to the floor, like there was a lot of brake peddle movement and no brake pressure. I do not believe the gas peddle was sticking, more like the computer was accelerating when the gas was not engaged. My ford dealership ran diagnostics that day and it had no code issues. Ford legal retained the truck and ran diagnostics again 3 months later and again no codes. Still do not have an answer to what caused the acceleration issue. Ford said there was no issue with the braking system. I would very much like to know if there has been similar occurrences with other 2018 f150's. |
| Category | Air Bags, Seat Belts |
| Date | Sep 08, 2019 |
| State | IL |
| Description | 2018 ford f-150 in motion approximately 45-50 mph. Struck by oncoming vehicle. Airbags did not deploy and seatbelt failed to work properly. The consumer provided photos. |
| Category | Power Train |
| Date | Sep 06, 2019 |
| State | GA |
| Description | Transmission issue: intermittent loud bang upon starting the engine. Intermittent rattle during normal acceleration and deceleration. There is also harsh up and downshifts in the vehicle. During normal driving conditions, the vehicle will be up shifting and then it will lose power until it finds the correct gear, when it will then slam into gear. Again these are all intermittent and hard to make happen on demand. On occasion the vehicle will be sitting at a stop light and the transmission will bang into another gear, all while being completely stationary. The vehicle has a 13,200 miles on it, and is currently undergoing an oil consumption survey through the dealership due to the motor burning oil. All of these are ongoing issues that happen on random days and times, while both cold and warm. |
| Category | Engine, Steering |
| Date | Sep 05, 2019 |
| State | MI |
| Description | Ford automatic engine off at idle feature causes power steering failure when active. When engine reactivated upon hitting gas the power steering is delayed. This is a problem when waiting at stoplights for a turn., especially a left turn into oncoming traffic. Requests to ford to allow deactivation of the feature as opposed to having to manually disable it every time I enter the vehicle has been ignored. This feature can be dangerous and there is no reason ford can't reprogram the bypass. Instead they choose to ignore while allowing this dangerous feature to remain active by default. |
| Category | Power Train |
| Date | Sep 05, 2019 |
| State | PA |
| Description | The 10 speed transmission shifts erratically slips between gears when pulling in to traffic down shifts very hard whipping myself and passengers also slams into reverse and shutters I have had it to dealer 4 times for this issue they claim it's normal very dangerous truck only has 8500 miles on it and had been happening since it was new |
| Category | Electrical System |
| Date | Sep 04, 2019 |
| State | OH |
| Description | I have had issues with errors/failed sensors for the tire pressure monitoring system on this vehicle. After 2 trips to the dealership and changing 2 sensors the issue was still present. I accidentally identified the source of the issue - interference from a dashcam - a rexing v1p pro 3rd generation. Measured on a spectrum analyzer this interference is at 312 mhz at around (-78 dbm 1 m from the dashcam) while the tpms sensors operate around 315 mhz and measure around -82 dbm at the same location. This level of interference (even if it is in excess of fcc part 15 emissions - and I will be checking with the fcc also) at this kind of frequency separation should not cause errors or a failure in the tpms monitoring system. Also of concern is that the errors do no show up for 45 min-1 hr of driving despite tpms data from one or more wheel not being received for this duration (confirmed through odbii data). This all points to a poorly/cheaply designed tpms receiver module that is prone to failure if exposed to rf from any number of devices. I am also an amateur radio operator and do 2-way radio work for the federal government so it concerns me that even normal lmr operation in one of these vehicles could cause a safety issue. The tpms receiver should be tested for reasonable reliability in the presence of rf in adjacent spectrum and recalled if not compliant with fcc part 15 or nhtsa operational requirements. The dealer/manufacturer have refused to even look into this issue beyond what they have already done at the dealership. |
| Category | Power Train |
| Date | Sep 03, 2019 |
| State | PA |
| Description | Intermittently when accelerating, the transmission hard shifts coming out of 3 and 6th gear, causing the vehicle to suddenly slow down before up shifting. The stumble can be hard enough to cause the seat belt retractor to lock. Repeated visits to the dealer did not resolve the problem. They said that is normal operation. |
| Category | Structure |
| Date | Aug 28, 2019 |
| State | MA |
| Description | I purchased a truck in march 2019 ,it wasn't up to the specs represented, the dealer swapped the truck for another new 2018, on april 2019. The problem centers around the trailer hitch being represented as a class 4 hitch on the option package yet its is clearly labeled as only a class 3, up to 5000 #'s on the label on the hitch itself. I am not getting a definite answer from ford or the dealer as to what the towing capacity actually is at this time. Ford refuses to send the proper hitch to the dealer to install and I've been given conflicting answers as to what it is rated for, and why the window sticker on some trucks say class four ,but the label on the hitch says only 5000#'s. The dealer went by the options supplied with the truck when they swapped them in april, only to find out that the same problem exists with this truck. I am concerned that if I tow my 7000# trailer I'll be out side the legal limit for the hitch, also it could be exposing myself and others to an unsafe condition. I have contacted mr. Maurice hicks at d. O. T. And have passed along to him pictures he needed to identify the problem. He suggested I contact safercar to start the process . Myself and the service manger at the dealer examined several new trucks on his lot and discovered that it seems to occur commonly as to the option package with the truck and / or the window sticker on the truck don't match the labeling on the hitch itself, saying class 4 but labeled for a class 3. I haven't been using the truck for over 4 months to tow anything over the rating on the label. |
| Category | Visibility/wiper |
| Date | Aug 26, 2019 |
| State | MD |
| Description | When I closed the driver side door on my truck the entire rear window shattered. The outside temperature at the time was approximately 95 degrees f. The vehicle was stationary at the time. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Aug 21, 2019 |
| State | FL |
| Description | Tl* the contact owns a 2018 ford f-150. When the contact's wife entered the vehicle, the front driver's door would not latch/shut. The contact stated that the same failure occurred with their 2017 ford f-150. The contact backed the vehicle into the sunlight, waited fifteen minutes, and was able to latch and close the driver's door. The contact took the vehicle to nick nicholas ford inc (2901 fl-44, inverness, fl 34453, 352-726-1231) where it was determined that the vehicle was not included in nhtsa campaign number: 17v652000 (latches/locks/linkages), although his 2017 f-150 was included. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was 9,000. |
| Category | Power Train |
| Date | Aug 20, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2018 ford f-150. While starting the vehicle, the contact heard an abnormal noise coming from the transmission. The contact mentioned the noise stopped after the vehicle was started. In addition, the drive line was turning while in park. The vehicle was taken to kendall ford of eugene (344 goodpasture island rd, eugene, or 97401, (855) 981-5490) where they informed the contact that the failure was normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. *tr *tt consumer stated my f150 backing up at start up while in park.*jb |
| Category | Power Train |
| Date | Aug 16, 2019 |
| State | PA |
| Description | Transmission makes whining/grinding noise when downshifting from 4th to 1st gear at low speeds. Transmissions makes clunking noises and jerks when shifting through higher gears on all types of roads. |
| Category | Power Train |
| Date | Aug 13, 2019 |
| State | TX |
| Description | 10r80 transmission. Clunking, failure to shift to 9th or th gear on level open road till you have traveled for a long distance. Some time you get a message saying drive mode not available. Mode select is set to normal 1st position. Clunlks when down shifting in tow haul mode, that is if it works at all. |
| Category | Unknown Or Other |
| Date | Jul 31, 2019 |
| State | MD |
| Description | While my 2018 ford f150 was parked under my carport in 73 degrees weather in the shade I opened my truck door an closed my truck door an the rear window shattered in a million piece's ford will not cover the cost my truck has 9000 miles on it I see that hundred's of people have had the same thing happen to them. |
| Category | Unknown Or Other |
| Date | Jul 24, 2019 |
| State | OH |
| Description | This is a well known issue. When it is cold the doors may or may not latch. You have to drive your vehicle holding the door. I had to take it to a dealer several times holding my door closed going down the freeway. |
| Category | Power Train |
| Date | Jul 23, 2019 |
| State | MS |
| Description | Transmission has a shudder when under a load. You can push the accelerator just enough at higher speeds that it doesn't down shift to make it shudder. Feels like a misfire but no codes. Also periodically when you put the truck in reverse is shakes. My dealer has replaced the torque converter and valve body on the transmission per fords recommendation but still no fix. Truck is still well inside factory warranty. |
| Category | Power Train, Steering, Vehicle Speed Control |
| Date | Jul 19, 2019 |
| State | TX |
| Description | While driving down interstate 10, my transmission abruptly downshifted to 1 at ~55 mph!! This was the worst of several instances of the transmission either failing to shift properly or jerking the vehicle when shifting gears. I've also had the vehicle stuck in 2nd gear while trying to enter the freeway. The dealership and ford motor company show no concern as they rely on service codes instead of road tests and customer input. I hope I'm able to get another vehicle from a manufacturer I can trust. It's unfortunate because I have owned ford f-150s for the past 6 years and driven them since high school. This new 10-speed transmission should've never been released to the public. I see others are having the same issue so hopefully a class action lawsuit is soon to follow! |
| Category | Wheels |
| Date | Jul 18, 2019 |
| State | CA |
| Description | I purchased a new 2018 f-150 platinum with hankook dynapro htm 275/55/20 tires. At 5,000 miles the rear driver tire developed a bulge in the sidewall approximately 3 inches long and 3/4 inch wide from center of sidewall to the tread. At 7,500 miles a similar bulge developed in the front driver tire. Frontier ford in santa clara, ca service department told me to call hankook and hankook told me it was the dealers responsibility to warranty the tire. These tires are defective and unsafe to drive on and I need help to get someone to take action. There are several reports online regarding hankook tire sidewall and tread defects and this tire needs to be added to a recall list before it causes harm. Pictures and service records can be obtained from frontier ford and ford motor corp case #cas-22012913. If you are experiencing a similar issue with hankook tires please report your concerns to help prevent these tires from causing an accident or real harm. Thank you |
| Category | Visibility/wiper |
| Date | Jul 17, 2019 |
| State | TX |
| Description | Brand new truck with 750 miles was stationary at a light with cars stationary all around when out of nowhere a huge boom/explosion happened. I look in the rearview mirror and see that the entire rear window(save the middle slider window that's one a separate track) has shattered, but mostly intact, into a million pieces. Upon close inspection I noticed 99% of the glass in the bed and of truck and a few very small particles on the rear headrests. The two noticeable holes in the rear window are on opposite sides from each other and are protruding out as though something transpired in the cab and blew the glass outwards. No foreign objects found in the vehicle or in the bed, no other damage to the truck or remaining windows. No machinery operating in the area or landscape work nearby. I purchased the king ranch diesel half ton new from baytown ford three weeks ago, june 28th, 2019. The truck had 90 miles on it at delivery and I had it replaced with ford oem parts the next day at a cost of 0. Baytown ford has filed a claim on my behalf with ford; they aren't optimistic. |
| Category | Engine |
| Date | Jul 15, 2019 |
| State | TX |
| Description | When starting engine it will hit very hard sound like the transmission but in fact is chain tensioner. Took to dealer and they said that there seeing a lot of these issues with the 5. 0 this needs addressed as I'm luck enough that it was still under warranty. |
| Category | Engine |
| Date | Jul 09, 2019 |
| State | IL |
| Description | On two separate occasions (different trips) while pulling a 21' camper on the interstate at 60-65 mph, my truck would immediately stall when attempting to start it after getting gas. I would have to rev the engine in order to keep it running and then a prominent "clunk" would sound when I put it in drive. It ran rough initially but seemed to operate okay once moving and would once again die out if the engine was turned off and re-started. Let it set for an hour while eating and it's okay. |
| Category | Exterior Lighting |
| Date | Jul 08, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the driver's side headlight was cracked from the inside. As a result, only one headlight was functional. The contact had difficulty driving at night because one light was dimmer than the other. The vehicle was driven to ancira ford (501 10th st, floresville, tx 78114, (830) 216-4040) to be diagnosed, but they did not know how to repair the internal crack. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the failure was a stress mark, and that the contact would have to pay for the repair. The failure mileage was 1,900. |
| Category | Structure:body |
| Date | Jul 04, 2019 |
| State | OH |
| Description | I bought this truck in february of 2019. Since then the tailgate has opened on its own while I was driving 5 times. This last time was on july 2nd, 2019. |
| Category | Steering |
| Date | Jul 01, 2019 |
| State | WV |
| Description | Tl* the contact owns a 2018 ford f-150. When approaching a stop or making a right or left turn, the steering wheel seized. The contact cracked his elbow while attempting to turn the steering wheel. Medical attention was not received. The contact had to use more force than usual to turn and steer the vehicle. The vehicle was taken to other unknown dealers and serviced five times, but each repair failed. The vehicle was driven to astrog ford (2028 7th st, parkersburg, wv 26101, (304) 485-8585) where it was diagnosed that the steering wheel module needed to be replaced. The dealer also stated that was "the nature of the truck and they should deal with it". The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,329. |
| Category | Service Brakes |
| Date | Jun 26, 2019 |
| State | NJ |
| Description | Tl* the contact owns a 2018 ford f-150. While driving approximately 40 mph, the brakes failed. There were no warning indicators illuminated prior to the failure. The contact heard a pop sound while trying to bring the vehicle to a halt. The contact was able to maneuver the vehicle from the center lane to the left lane until he reached a parking lot. The contact was able to coast the vehicle until it stopped. The vehicle was towed to all american ford (3306 bridge ave, point pleasant, nj 08742, 732-451-3582) where it was diagnosed that the master cylinder malfunctioned and caused the failure. The manufacturer was notified of the failure. The vehicle repair was pending. The failure mileage was 37,037. |
| Category | Structure:body |
| Date | Jun 26, 2019 |
| State | MO |
| Description | Tailgate opened while driving on city street, notwithstanding that the gate was securely closed; had not been opened in weeks; and neither the tailgate release on key fob, nor the release button on the gate had been activated |
| Category | Structure:body |
| Date | Jun 25, 2019 |
| State | VI |
| Description | The truck tail gate fell out while opening it |
| Category | Structure:body:tailgate |
| Date | Jun 25, 2019 |
| State | VI |
| Description | See attached |
| Category | Structure:body |
| Date | Jun 17, 2019 |
| State | TX |
| Description | The tailgate on my 2018 ford f-150 has the automatic open option from the key fob. I first experienced the tailgate had opened on its own when I went outside to go to work and found tailgate was open. I didn't think to much about it at the time. Then while I was pulling a trailer I went over a speed bump and heard a what sounded like something had fallen over inside trailer. Stopped to investigate and found tailgate had opened and fell on the trailer jack handle on the hitch. This broke the tailgate handle housing the button for opening tailgate, the light and backup camera. I had no idea how this could've happen. No way could the key fob could have activated the auto release as it was on the consul when this happened. I looked on the internet for any possible causes and found many others have had the same problem. |
| Category | Power Train |
| Date | Jun 15, 2019 |
| State | FL |
| Description | Power is being transferred to the driveshaft when starting the vehicle in park, making the driveshaft spin backwards. A loud mechanical clunk is heard from the transmission when occurring. The vehicle is stationary when starting. After 6 weeks and three attempts to repair, ford stated "this gear state is ideal for anticipation of an engagement but also generates a positive drag to the driveline and can cause a rocking sensation of the vehicle at or just after engine start in park. The 2 loaner f-150s driven while waiting with the 10r80 transmission did not exhibit the condition. |
| Category | Steering, Unknown Or Other |
| Date | Jun 14, 2019 |
| State | MN |
| Description | The key in the ignition alarm was constatntly sounding after the truck was shut off, after the key was removed. The dealer said it was a short in the ignition switch. This is a new 2018 truck what the heck is going on with ford? |
| Category | Engine, Power Train, Vehicle Speed Control |
| Date | Jun 12, 2019 |
| State | MO |
| Description | 2,363 miles on the truck it downshifted on the hwy from 80 mph to 20 mph on its own, with a loud noise. Had to get in the slow lane so not to have a wreck. It is equipped with auto start, where the truck engine automatically stops at a stop sign or light and restarts on its own. The trucked shut itself off while in traffic and had to be put in park and restarted, almost causing a wreck. Took the truck back to the dealer again, when it made a loud noise and felt like we hit something when going 55 mph,the truck jolted we again got in the slow lane. Then when sitting in the driveway the motor started racing on its own not touching the excelerator. Had to turn off truck. We are afraid to take our grandkids in our new 2018 truck we are paying dearly for. The last time we took the truck to the dealer, they said there was nothing wrong with it. We are about to retire and wanted this truck to be our last, we have not even had it a year. We have done some checking online, we are not the only ones experiencing these types of problems. |
| Category | Engine |
| Date | Jun 06, 2019 |
| State | GA |
| Description | About 8 mo. Old 11,000 mi 2. 7 l ecoboost engine smokes on cold start up oil is getting someplace it should not & could cause premature engine failure in traffic. It seems hundreds if not thousands of owners are having the same problem usually starting at about 6-7 months old and 10,000 miles or less. Vehicle is stationary at start up sometime a small puff about wheelbarrow size often a large amount that envelopes the entire vehicle. Ford f-150 |
| Category | Steering |
| Date | Jun 04, 2019 |
| State | IA |
| Description | My 2018 f150 raptor has a vague steering feel and occasionally the truck will auto over correct the steering when trying to compensate for wind and weather. The alignment has been checked multiple times by both the dealership and independent shops and verified as correct. The steering when center will occasionally drift to one side or the other, also happens when cornering. It feels as though it's constantly windy when driving, even when there is calm weather. I've had the truck inspected by the dealership twice and they have contacted ford direct who has replied the truck is behaving normally. |
| Category | Engine |
| Date | May 23, 2019 |
| State | OH |
| Description | 5. 0 v-8. My truck consumes over 2 quarts of oil every 2500 miles. Ford says this is normal. My truck's fuel economy in any driving conditions is never better than 11. 9 mpg's which should be and was much better than this when I first bought it. My engine knocks. My engines whines and whistles. My engine is down on power noticeably on the interstate which makes driving the truck dangerous. All of this ford says is normal. None of this is normal unless it was a 1976 pinto. This truck should be removed from the road permanently |
| Category | Service Brakes |
| Date | May 23, 2019 |
| State | OH |
| Description | I have reported my brake pedal that goes to the floor directly to ford's f-150 engineer. I was told my truck's brakes are normal. Today, in a business parking lot my brake pedal went to the floor and I lost the ability to stop and ran into the car in front of my parking spot. I had my kids and in-laws in the truck with me. My brakes are not close to being normal. Ford has known problems with recent model f-150 brakes. Ford will not do anything to try fix my brakes. Having random accidents with my family in the truck is unacceptable. This truck should be removed from the road at ford's expense |
| Category | Service Brakes |
| Date | May 17, 2019 |
| State | CO |
| Description | Purchased f150 in march 2018, first owner of vehicle. On september 14th, 2018 the vehicle, while driving at a high speed (~65 mph) did a kick and took the vehicle out of cruise control. Immediately the dash displayed "check brake system". Brakes responded what felt like normal, pulled over, turned off vehicle and inspected the truck. After a few minutes turned truck on and error message was gone. No other warning lights displayed. Vehicle functioned normally. February 15, 2019, same thing happened with "check system brakes"; but this time appeared at slower speed (~5 mph) as I was pulling into my garage. Turned off vehicle, message display disappeared, no other warning lights. Called ford dealership and said they haven't heard of this issue and bring it in if it happens again. Seemed they didn't want to deal with me then. Today may 17th, the same incident as the first one happened again at the same speeds and location on my drive (have ~1 hour commute). However, when I applied my brakes there was ~1-2 second delay, felt a had kick and grip of the brakes. Immediately pulled over and turned off truck. Again when starting message display was gone and truck functioned normally. I will be calling my dealership today and they will be getting me in, no ifs, and or buts about it. Can contact you back after they look at vehicle. Hopefully the codes are in the system. Do have video evidence of each incident to show dealership the exact problem if codes do not appear. |
| Category | Engine |
| Date | May 14, 2019 |
| State | TX |
| Description | Excessive oil consumption approximately one quart per 1000-1500 miles |
| Category | Power Train |
| Date | May 13, 2019 |
| State | CA |
| Description | Intermittent transmission hesitation under acceleration, while pulling into traffic from a side street. Without warning the truck completely cuts out. The engine is still running but there is no forward acceleration from the truck. This lasts about 10 seconds. Two incidents so far. Also very heavy, abrupt shifting, jerking shifting. Also intermittent when shifting the truck into reverse while stationary there is a loud heavy clunk from the transmission. |
| Category | Unknown Or Other |
| Date | May 13, 2019 |
| State | WA |
| Description | The problem is with the latch on the tailgate. The tailgate opens randomly while driving. This can occur when the tailgate is unlocked and also when it is locked. It is more likely to occur when going over a bump. I use my vehicle for work purposed and so I haul equipment and supplies. I have spoken with bill pierre ford in seattle wa about the problem and have been told that they are aware of the problem but that ford has not provided a fix and so they are not able to fix it. The danger and liability is significant and will cause accidents and deaths if it is not addressed immediately. I am putting a date below, but please be aware that this has occurred repeatedly. While I am currently using a bungee cords to make sure that nothing falls out (the cord prevents the gate from falling open) when the tailgate randomly releases, it would certainly put the lives of others at risk on daily basis. |
| Category | Vehicle Speed Control |
| Date | May 10, 2019 |
| State | ID |
| Description | The first time I was driven at 65mph on highway and the second time at 45mph on city and both times the accelerator pedal became stuck, to stop the vehicle I tried to pull up the accelerator pedal. It was a real unsafe condition because was rush hour when the accelerator pedal became stuck. |
| Category | Power Train, Unknown Or Other |
| Date | May 09, 2019 |
| State | TX |
| Description | Parked in a gas station parking spot. I put the truck into park and left the vehicle on for the family. I took one of my children into the store. My wife opens her passenger door and stepped out to pick up a little mess. While in park the truck moved forward a bit and started to roll back. Somehow the truck was in park or showed it was in park (it didnt move when I let off the brake prior to getting out or as I got out of the truck). After struggling from outside of the passenger side and the truck rolling back about 50 feet, my wife managed to get the shifter into park (again). The passenger door hit a concrete post and opened the door beyond what the hinges allow |
| Category | Power Train, Structure:body |
| Date | May 07, 2019 |
| State | GA |
| Description | I was sitting in my driveway with the vehicle in park. I opened my door and began to get out of my vehicle and it began to roll forward. My daughter's kids that she nanny's was getting out of her vehicle and had her door open. Before I could reach the brake pedal my truck ran into her open door creasing it and almost crushing the boy that was exiting the vehicle. |
| Category | Power Train |
| Date | May 07, 2019 |
| State | IN |
| Description | Whining noise when transmission shifts gears. 5. 0l v8 with 10 speed transmission |
| Category | Structure:body |
| Date | May 06, 2019 |
| State | WI |
| Description | Electric tailgate seems to randomly open on it's own. It does it when truck is running, or turned on, parked or even driving. Very annoying and worried it will cause the tailgate to break or lose things in the bed. It does this several times a day. Most recent was 12 in 1 day. |
| Category | Steering |
| Date | May 02, 2019 |
| State | TN |
| Description | While driving the the electronic power steering system faulted and steer ability diminished greatly. There was no warning. It quit working. I was traveling at a low speed and was able to maintain control. |
| Category | Fuel/propulsion System, Power Train, Unknown Or Other |
| Date | Apr 28, 2019 |
| State | FL |
| Description | In park and truck rolls,and the transmission is severly slipping,and smells like gas |
| Category | Service Brakes, Suspension |
| Date | Apr 27, 2019 |
| State | PA |
| Description | I was driving and had to come to a quick stop and my brake pedal felt loose like there was no pressure behind it, almost crashed. It felt like the pedal went to the floor |
| Category | Wheels |
| Date | Apr 25, 2019 |
| State | MI |
| Description | Issue: random low tire pressure alert. Occurs at any time. Two events were dangerous, one in rush hour construction zone and the other during a tornado. The codes self clear after a time period. Dealer (crest ford) said no codes retained by the truck. Ford has not responded to the issue or offered a fix. Opened a case with ford #cas17681018 last week. Issue is failure to repair, no retention of safety related codes, and why after 10 minutes the dash low tire alarm self clears. All issues occur while driving, both on freeway and surface streets. This issue has occurred since taking delivery of the new vehicle. |
| Category | Steering |
| Date | Apr 24, 2019 |
| State | IL |
| Description | Steering problem |
| Category | Electrical System |
| Date | Apr 22, 2019 |
| State | GA |
| Description | Doors not staying locked at all. Vehicle was stationary |
| Category | Fuel/propulsion System |
| Date | Apr 22, 2019 |
| State | KY |
| Description | On initial startup, fuel line burst directly under drivers side, sprayed fuel all over transfer case/powertrain electronics. Fire dept came to ensure safety, vehicle was towed to local ford dealer. Vehicle currently has ~11k mi |
| Category | Electrical System, Engine, Steering |
| Date | Apr 19, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the auto start and auto stop features caused the engine to shut off while traveling 3 mph around a curve. The failure also caused the power steering to seize. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 17,000. *tt*jb |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Apr 18, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2018 ford f-150. While driving regularly and depressing the brake and accelerator pedals, the floormat moved out of position. The contact stated that the accelerator pedal seized due to the floormat being moved out of position. The contact stated that the hooks for the floormats were insufficient to keep the floormats in position. A dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 15,000. |
| Category | Structure:body:tailgate |
| Date | Apr 18, 2019 |
| State | TX |
| Description | Tl* the contact called on behalf of the owner of a 2018 ford f-150. The consumer stated that the tailgate opened twice while the vehicle was in motion. There was no warning indicator illuminated. The manufacturer was contacted and referred the consumer to nhtsa. The contact worked for autonation ford katy (20777 katy fwy, katy, tx 77450, (281) 305-8949) and stated that the tailgate could be opened while the vehicle was in motion, especially with the key fobs. The vehicle was not diagnosed or repaired. The failure mileage was unknown. |
| Category | Power Train, Unknown Or Other |
| Date | Apr 17, 2019 |
| State | VA |
| Description | With 2018 f-150 10 speed transmission is shifting hard an down shifts hard getting whiplash. Downstairs too hard been at the dealership today is the second time they constantly act like there's nothing wrong with the vehicle av to reset it once before still having major problems with that new transmission. So basically in inner-city driving is somebody was to jump in front of the vehicle with downshift quickly giving driver or any passengers whiplash stop the vehicle not a very safe or practical build can cause accidents and give major problems if anybody has bad backs or necks was not disclosed at time of sale of a hard shifting transmissions |
| Category | Steering |
| Date | Apr 17, 2019 |
| State | TX |
| Description | The truck has been to the dealership 3 times now for the steering pulling to the left. This occur at city or highway speeds on any road conditions and has been reproduced by the dealership. The dealerships have been unable to determine the cause and have told me they opened a "hotline" case with ford corporate for engineering/technical guidance. The dealerships have checked the campers and casters along with re-programming the software for the power steering control module. |
| Category | Engine |
| Date | Apr 15, 2019 |
| State | IN |
| Description | This new truck's, which was purchased in january of 2019, 5. 0 liter engine used 2. 5 quarts of engine oil in the first 3500 miles. The truck is currently undergoing an oil consumption test at my expense. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Apr 11, 2019 |
| State | FL |
| Description | My truck has 15,000 miles on it. The acceleration will run away frequently (press the pedal and there is a severe lag and lack of power). There will be random engine noise when decelerating around 45 miles per hour. Also, acceleration will be rough when going from 20-30 miles per hour just before the it shifts into a higher gear. I took this to the ford dealer and they said there are no error codes on the trucks computer system. Also, the steering will be stiff or unaligned at random times. Please assist in getting these issues corrected. |
| Category | Engine |
| Date | Apr 09, 2019 |
| State | MD |
| Description | The vehicle was stopped at a traffic light and the automatic engine shut off engage. When the brake was release the engine did not start and a message flashed on the information center. Can not quote you the exact message because it was morning rush hour and a line of vehicles were behind me anxious to move. The message was instructions was to place the vehicle in park and restart the engine. This resolved the situation but the engine should have restarted without having to place the vehicle in park. |
| Category | Engine |
| Date | Apr 06, 2019 |
| State | CA |
| Description | Electrical wiring. Know problem with rodent (rats) being attracted to all critical wiring and destroying. This may cause serious safety issues as well as thousands of dollars in damages. So far I have had to pay more that 00. In damages on a new (2018) vehicle. Damage occurs while the vehicle is parked in a normal manner. |
| Category | Power Train, Visibility/wiper |
| Date | Apr 06, 2019 |
| State | OR |
| Description | The driver side rear view mirror has a double image. This makes night driving and identifying object in the mirror more difficult. It duplicates headlights which at night creates more light in the drivers face making it more difficult to see the road. The mirror has been this way since it was test driven the drive train issue, at 7,000 miles the truck has developed a whining sound while accelerating the dealer belies this is the pinion bearing. |
| Category | Fuel/propulsion System |
| Date | Apr 05, 2019 |
| State | MO |
| Description | No power when accelerating from a stopped position and in motion. High pressure fuel pump cracked and bolt securing the pump was sheared. |
| Category | Power Train, Service Brakes, Vehicle Speed Control |
| Date | Apr 04, 2019 |
| State | MI |
| Description | Danger!! Potential extreme injury or death possible. These issues must be addressed by ford. Vehicle speed control:engine accelerating on its own when in reverse. Braking: would slow down but will accelerate when brake was released upon reverse. Upon reversing up an uphill local side street driveway, braking, and releasing the brake, the vehicle accelerated in less than one second at a tremendous speed. When the vehicle was put into drive from reverse, the engine created a high-pitched whining sound. Had there been the children in the driveway, they would have been killed. There is also a whining sound from the engine when it is running. Changing gear from reverse to drive: engine creates a high-pitched whining sound reverse up a slight hill: reversing up a small hill immensely accelerates on its own. We notified the dealership when we received the vehicle, but it was not corrected. |
| Category | Visibility/wiper |
| Date | Apr 04, 2019 |
| State | NC |
| Description | Warped dash board causing visibility and safety concerns |
| Category | Steering |
| Date | Apr 01, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford f-150. While driving various speeds, the vehicle drifted from side to side. The vehicle was taken to ron lewis ford (300 9th ave, beaver falls, pa), but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 500. |
| Category | Unknown Or Other |
| Date | Apr 01, 2019 |
| State | AZ |
| Description | Holes in the muffler and resonator to drain water also leak large amounts of carbon monoxide and makes the passengers sick here is a video that I made and uploded to you tube https://www. Youtube. Com/watch? V=oi5ri0sa5l4 |
| Category | Engine, Unknown Or Other |
| Date | Mar 28, 2019 |
| State | GA |
| Description | There is an abnormal engine "rattle" noise when decelerating (letting off throttle) between 1000 and 2000 rpms. This has been a frequent complaint from 2018 ford f-150 owners with v8 5. 0l engines. Responses from f150 owners on various forums all indicate various explanations from ford as to the cause from normal engine characteristics, replacing cam phasers, replacing solenoids, and buybacks. A tsb was released in november 2018 with no known cases on any related forums of the tsb correcting the abnormal engine rattle noise. I have hjad the tsb performed and the noise was continued to be present. The concern from myself and other owners is the unknown long term effects on the engine performance and/or life and a continued lack of response from ford as to the cause or release of any fixes. The issue has been present since 1 week after purchasing the truck on november 21, 2018. |
| Category | Steering |
| Date | Mar 28, 2019 |
| State | PA |
| Description | Steering pulls to left and right steering wheel needs constant input to drive straight this will occur at city or highway speeds on any road conditions. Rack and pinion has been replaced at 2900 miles truck had 2 alignments tire pressure checked different tires were tried but did not resolve the problem. Called ford nov. 2018 made a complaint about the problem they gave me a case number but have not heard anything from them. Ford needs to find a solution and get the problem fixed before somebody has to die in one. |
| Category | Engine |
| Date | Mar 26, 2019 |
| State | MD |
| Description | Using the auto start system, the vehicle shut off normally at a stop light but did not restart. The vehicle died and had to be restarted manually, causing vehicles behind me to suddenly brake in anticipation of me going forward. |
| Category | Power Train |
| Date | Mar 26, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. While driving various speeds, the vehicle hesitated to accelerate while depressing the accelerator pedal. Also, a clunking noise was present when the transmission switched gears and the vehicle felt different. The vehicle was not diagnosed or repaired. Nye ford (1555 upper lennix ave, onye, ny) and the manufacturer were notified of the failure. The vin was not available. The failure mileage was 14,000. |
| Category | Structure:body |
| Date | Mar 26, 2019 |
| State | NY |
| Description | Door will not latch in the cold. Open fine will not latch shut. Parked the vehicle for the winter mid november 2018 - outdoors in upstate ny. Had the door on the winter beater (2009 volvo v50) freeze open. Front passenger door on truck was frozen open as well. Had to idle both vehicles for 1/2 hour to thaw the lock to where it would latch. Had the same problem in the truck 2 months later when I tried to close the front passenger door which was opened to remove a dog leash from the truck. Third time was 3/23/19 when the rear passenger door froze open while trying to get to a canine search with my dog. All cases the vehicle had sat for more than 24 hours. |
| Category | Steering |
| Date | Mar 25, 2019 |
| State | IN |
| Description | The truck has been to the dealership 4 times now for a small grinding noise and hard steering. The original thought was the transmission module. After a 1 month backorder on the part, the grinding noise went away, but the steering still felt stiff. It was as if the steering wheel was fighting me to go back to center. While driving straight, the truck lunges left or right depending on the most previous turn I performed. The rear end juts coming out of 4th gear as if the transmission has no clue what gear it should be in around 30 mph. It is the absolute worst when the engine on/off system is engaged. Coming out of a stop, it is like there is zero power steering. I feel like this should be a fluid response (foot off brake onto accelerator, turn wheel, and enjoy the ride). What you feel instead is like trying to twist your ulna and radius bones 360 degrees on axis - the truck doesn't like it. Bottom line is the truck feels dangerous. I personally do not want to be one of the unfortunate statistics seemingly necessary to start a recall. I want ford motor co to see all the complaints and man to fix an obviously flawed system. |
| Category | Structure |
| Date | Mar 22, 2019 |
| State | GA |
| Description | 2018 ford f-150. Consumer writes in regard to not being notified about tsb 47270 that some models exhibit a dash panel distortion at the defrost duct area. *as *tr |
| Category | Electrical System |
| Date | Mar 21, 2019 |
| State | MI |
| Description | Tailgate randomly opens while driving and or after driving when parked. Will also happen again repeatedly after closing. While tailgate is open after falling in open position you can hear relay clicking noises in passenger side dashboard area. Sounds like relays are constantly triggering to open tailgate. Initially thought key fob was triggering problem, but isolated keyfob and determined keyfob is not the issue. Am concerned that items in back of bed area are going to fall out when truck is moving and cause accident or worse. Sometimes do not hear that the tailgate opened when driving. My vehicle has factory installed bed cover and cannot see if tailgate is down from inside of vehicle |
| Category | Power Train |
| Date | Mar 21, 2019 |
| State | MI |
| Description | Started vehicle as usual, shifted the shifter from park to drive. The vehicle appeared to be in drive but the transmission was in reverse. Releasing the brake pedal confirmed that the transmission was in reverse (vehicle moved backwards) but the shifter showed drive. I then shifted the shifter to park but the transmission remained stuck in reverse. Once I turned off the engine I could not restart because the transmission was stuck in reverse even though the shifter showed it was in park. Had the vehicle towed to dealership for repair. This event happened in my driveway and did not result in damage or injuries. |
| Category | Steering |
| Date | Mar 21, 2019 |
| State | OH |
| Description | My truck has had 3 alignments, replacement of steering gear, program update on power steering control module, steering wheel moved, and tires that have failed tread test, and I have filed complaints on this nhtsa website for same steering issues which are: (and ford engineer comfirmed) pulls left and pulls right, binds, steering fights against itself and still after all the work and trips to dealership the truck is still difficult to drive and not safe to drive. What does it take for nhtsa to help get this truck off the road? Does someone need to get hurt or killed 1st? |
| Category | Steering |
| Date | Mar 21, 2019 |
| State | AL |
| Description | The steering of my 2018 f150 is sticking in places and has to be manually pulled out of the position. It has almost caused 3 head on collisions to date. Ford has had an opportunity to look at and address the issue, but informed me that that is just the way their new power steering works. They said they will continue to look at it, but there is nothing that can really be done to address it. Ford case number cas-16915256 |
| Category | Structure:body |
| Date | Mar 21, 2019 |
| State | MN |
| Description | During extreme cold weather, 0 degrees and colder, door would not close/latch. Manipulated locks and door handle several times before doors would stay shut. All while parked |
| Category | Engine |
| Date | Mar 19, 2019 |
| State | TX |
| Description | After towing a trailer for some miles (130 or so in this case) the vehicle stalls/dies after pulling up to a traffic light or stop sign. This repeated itself multiple times (7 in one town) and twice in another town before getting home. This happened with the auto stop feature enabled and disabled. System chimed at each occurence and indicated that driver should put truck in park and turn ignition key. |
| Category | Engine |
| Date | Mar 19, 2019 |
| State | GA |
| Description | Vehicle is a 2018 f-150 with the 5. 0 v-8. When the engine is first started after a long period, it will exhibit an engine rattle noise when letting of the gas pedal between 1500 rpm to 800 rpm and sometimes when slowly accelerating. Once the engine gets to operating temp, the noise goes away. The truck must be in gear and under load, it does not happen when in park or neutral. The truck has been taken back to the dealership to have tsb 18-2354 preformed with no success. |
| Category | Steering |
| Date | Mar 19, 2019 |
| State | WI |
| Description | Auto start/stop creates a hazard while turning. For example, while turning left at a controlled intersection and waiting for oncoming traffic, truck shuts off. Upon restart, there is noticeable lag in power steering which effect the ability to turn. No ability to turn auto stop/start off permanently without voiding warranty. Crash stats prove left turning movements at intersections carry significantly high risk. Additional unpredictable steering behavior increases already high risk. I feel the system is functioning as designed. Power steering is not instant upon start up and auto start/stop functions smoothly unless waiting to turn. |
| Category | Unknown Or Other |
| Date | Mar 19, 2019 |
| State | TX |
| Description | The key fob for our new f150 has broken already. It was only 2 months old and the metal part that holds the key ring came off. This shouldn't have happened after only 2 months. The service department says it is normal wear and tear and will not repair or replace. If the fob falls off the key ring because it was not glues on properly, you can lose your key. Worse, someone could find it, press the lock or panic button to find your car and then steal your car. I think it is a safety issue and compromises the security of the car. It also leaves you without a key if it falls off. If you do manage to see it happen, then you are stuck with a broken fob after owning your new car for only 2 months. One other note on the wear and tear. It was sold new but had about 2000 miles already on it. So, the wear and tear could have occurred while the dealer had possession. |
| Category | Engine |
| Date | Mar 14, 2019 |
| State | TN |
| Description | After a period of towing a 5200# trailer the 2. 7l ecoboost engine would stall when not throttling. Meaning, anytime slowing down or stopping the engine would cut off unexpectedly, forcing a manual restart. The truck did restart if the throttle was held in pushing gas and then throwing the truck into drive gear to move, however the throttle would have to continue to be pushing in order to maintain power. This occurred at 30+ mph in slowing down for accident/construction traffic as well as every time stopping for lights or gas. Issue occurred many times during trip, but only while towing. After disconnecting trailer and allowing vehicle to cool/rest for an hour issue did not return until after running with trailer being towed at highway speeds again. |
| Category | Steering, Vehicle Speed Control |
| Date | Mar 14, 2019 |
| State | MI |
| Description | Tl* the contact owns a 2018 ford f-150. Due to the auto stop/start feature installed on the vehicle, there was a delay in the power steering feature when attempting to make a right turn. Keller ford inc (located at 3385 alpine ave nw, grand rapids, mi 49544, (616) 784-6600) was contacted. The manufacturer was also informed of the failure and provided case number: cas-17380347-f3k9t3. The approximate failure mileage was 7,000. |
| Category | Steering |
| Date | Mar 14, 2019 |
| State | OH |
| Description | Truck pulls to the left, pulls to the right, steering wheel binds, steering goes against itself, pulsations in the steering. Truck is hard to drive. The truck has driven me off the road. The truck has had 3 alignments, steering gear has been replaced, technical service bulletin performed on power steering control module. 2 weeks after it had alignment and tsb performed, ford engineer confirmed steering problem. Ford engineer said to do another alignment. Ford can not fix the problem and refuses. This truck is not safe to drive. I have reported this steering problem to ford and nhsta numerous times. This truck should be removed from the road. I should not be expected to put my safety and the safety of others at risk with this truck. Please help |
| Category | Structure:body |
| Date | Mar 11, 2019 |
| State | WI |
| Description | My driver door latch was frozen and the door would not properly latch closed. I had to drive 26 miles, 98% interstate (70mph), holding my driver door closed. I had to use a heat gun to thaw the latch so the door would properly latch shut. Luckily on the other 5 occasions where the latch was frozen, I was at home and was able to use a heat gun to thaw the latch enough so that the door would close properly. I have only experienced this issue with my driver door. As of today, 3/11/2019, my truck is at van horn ford of oconomowoc (wisconsin) having safety recall 18n03 performed. |
| Category | Structure:body |
| Date | Mar 11, 2019 |
| State | OR |
| Description | Doors won't close when 30 degrees or colder. Periodically door locks freeze. Issue occurs in both humid and dry environments. This occurs when the car is not in use, or if driven in cold temperatures without the cabin heat on. To resolve you must heat the doors to then close. Ongoing problem all this winter requiring me to bungee cord doors close to drive, and periodically leave doors open while at work or going into stores. |
| Category | Unknown Or Other |
| Date | Mar 11, 2019 |
| State | WY |
| Description | My door latches/locks seem to be freezing. My rear passenger door will not latch closed and my driver door will not unlock. |
| Category | Vehicle Speed Control |
| Date | Mar 11, 2019 |
| State | WI |
| Description | February 28, 2019 started to pass another vehicle on the highway and my 2018 f150 stx just kept on accelerating on its own, I applied brakes and it would slow down but as soon as I stopped braking it started to accelerate again, it did this several times during braking, I finally had to turn the ignition off and pull over. I restarted the vehicle and the accelerator raced up again, I shut it off again and let it sit for a few minutes to reset to default. It was ok after that and has not happened since but I am waiting for the next event. This is a major safety hazard and should be investigated. Called hallada ford in dodgeville wi. To let them know and there response was they were unaware of the problem, don't think I believe that!! |
| Category | Unknown Or Other |
| Date | Mar 06, 2019 |
| State | OH |
| Description | Door latch, the driver side door was not closing when I first got the truck. This is not a new issue. This was supposed to have been fixed last april at the factory, but obviously it was not. I have had the truck looked at 3 times for this issue. It may be fixed now, maybe not. How can ford not have recalls and a fix for this and still be allowed to sell these vehicles? I have had to drive my truck to the dealership going down the freeway holding the door shut. I have been in contact with ford motor company, they don't seem to care of whole lot. Last week it was in the shop more than I had the vehicle. |
| Category | Electrical System, Visibility/wiper |
| Date | Mar 05, 2019 |
| State | MI |
| Description | Ford 2018 f150 rear window / defroster issues - luckily, my rear window did not shatter as others have experienced, but I have experienced defroster overheating to the point where 2 out of 3 sections of the window no longer work. Upon inspection, it appears the resistive elements are burnt and becoming delaminated from the window in multiple places. I did also smell warm/burning electronics at the time it happened. I took the truck to the dealership - as this should still be under warranty, but was told the claim was denied, even though I did nothing to cause this and they could not tell me what happened. I can see how a sudden over-current / overheating like this could lead to glass shattering and ford should be held liable if their controls and/or defroster are not working properly. It is also dangerous, as my vision is obstructed as a result of this issue. This most likely happened when the vehicle was stationary, during warm-up, using auto-start. |
| Category | Latches/locks/linkages:doors:latch, Structure:body:door |
| Date | Mar 05, 2019 |
| State | KY |
| Description | Cpsc:2018 ford f150 frozen door latch issue. In temperatures below freezing the drivers side door latch will not function properly. It either prevents the door from being opened or once opened it prevents the door from being closed. *dt *tr |
| Category | Power Train |
| Date | Mar 04, 2019 |
| State | LA |
| Description | Since purchasing the truck, the 10 speed automatic transmission doesn't seem to shift smoothly in many gears. It seems to lurch when shifting at often times and will skip gears when sifting quite frequently. For a new vehicle it doesn't shift smoothly at all. It's been serviced at an authorized ford dealer where they told me the transmission was reprogrammed due to a technical service bulletin but even since then it still doesn't shift smoothly. It happens pretty much everyday or every time I drive it since it was purchased. |
| Category | Structure:body |
| Date | Mar 04, 2019 |
| State | IL |
| Description | I've been having issues closing my drivers door, every time that weather is under freezing temperatures my door won't close. The latch may is frozen and the door keeps open. I have a video as evidence, but I can recreate this issue almost every morning or afternoon when temperatures are below 32 fahrenheit. |
| Category | Structure:body:tailgate |
| Date | Mar 04, 2019 |
| State | MD |
| Description | Tl* the contact owns a 2018 ford f-150. While driving approximately 20 mph in the rain, the tailgate fell down. The vehicle was taken to sheehy ford of marlow heights (301-298-0793, located at 5000 auth rd, marlow heights, md 20746), but the failure could not be diagnosed. The failure recurred. The manufacturer was made aware of the failures and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 4,500. |
| Category | Structure:body |
| Date | Mar 01, 2019 |
| State | WA |
| Description | Have owned 4x4 trucks (toyota) since 1984. At a quilcene, wa at rental home on sunday. Heavy snows 2' overnight. Power failed in building. No heat source. Could not depart as both doors were frozen shut. Called ford corporate and two local ford service centers. Absolutely no help or awareness of the problem. This is a 7900 mile car with sales staff that did not notify me of the frozen door problem when auto purchased. How many incidents does nhtsa need to recall or demand manufacturer resolve this issue or are seniors expendable in this country? |
| Category | Unknown Or Other |
| Date | Feb 25, 2019 |
| State | VA |
| Description | When vehicle is in motion all safety warning indicators lights come which causes vehicle to lose power. And will not allow vehicle to accelerate. As a result, the vehicle is susceptible to getting hit which has been the case. In addition, this also causes the auto stop feature to not work which allows the vehicle to shut off when stopped at traffic lights and stop signs. This occurs two to three daily. |
| Category | Engine |
| Date | Feb 24, 2019 |
| State | OH |
| Description | 5. 0 has a distinct rattling noise at lower rpm's. The engine also has a loud knocking noise which is different from the rattling noise. I have experienced the gas pedal temporarily sticking and the engine has a miss. Also way down on fuel economy at 11mpg's. This vehicle is 3 months old and dealership says and (ford corporate supports dealership) that I have to pay out of pocket for any engine diagnostics regarding my 5. 0 engine problems |
| Category | Electrical System, Seats, Structure:body |
| Date | Feb 22, 2019 |
| State | NY |
| Description | We got into an accident over the weekend. We were t-bones by a bus. It wrecked the passenger side of the car. However, when I went into the passenger side to get my purse out I noticed that there were flames coming from the side of the drivers seat. Our f150 is now burnt to a crisp. There's no reason for that truck to have caught fire like that. |
| Category | Latches/locks/linkages, Structure:body:door |
| Date | Feb 22, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the front driver and passenger doors would not remain closed and could not be locked and secured. The failure would occur during cold temperatures. The cause of the failure was not determined. Humphrey parkway ford (311 commercial dr, dover, oh) was notified of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 7,500. |
| Category | Power Train |
| Date | Feb 20, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford f-150. While driving various speeds, the transmission downshifted on its own. The vehicle was taken to joel confer ford (2935 penns valley pike, centre hall, bellfornte, pa) on several occasions for the same failure and the transmission control module was reprogrammed; however, the failures continued. The manufacturer was notified of the failures, but no assistance was offered. The vin was not available. The failure mileage was 10,000. *tt*jb |
| Category | Power Train |
| Date | Feb 20, 2019 |
| State | MI |
| Description | This vehicle generally exhibits harsh upshifts (3rd-to-4th) and downshifts (4th-to-3rd) as indicated on the driver's ip. I have experienced multiple occasions when the vehicle will "miss" the shift from 3rd to 4th, normally when cold and under light to moderate throttle conditions. The gear indicator briefly shows 1st gear, however, I was able to apply full throttle (100% accel pedal), but had no power to the wheels (drive is not engaged), engine speed rose to approximately 3000 rpm. This condition lasted for about 2-3 secs before it shifted to 4th, the revs settled to normal/expected range and drive to the wheels was re-engaged. This is an extremely dangerous condition that leaves me without power to safely accelerate, or merge with traffic. |
| Category | Electrical System, Engine, Power Train |
| Date | Feb 18, 2019 |
| State | GA |
| Description | Truck shuts off when pulling a camper and will not run after restart unless you rev the engine and quickly pull the shifter into drive and accelerate quickly. The instrument panel shows 'auto startstop shift to p, them restart engine.' this has caused many near miss accidents. The vehicle will stall when you try to cross an intersection or pull away from a stop sign. |
| Category | Fuel/propulsion System |
| Date | Feb 18, 2019 |
| State | IN |
| Description | The engine sometimes stumbles on light acceleration like it is starving for fuel. I hit the gas, the engine starts to respond, then acts like it is going to stall. I let off the gas and hit it again, same thing. I have traveled as much as 500 ft. Before the engine responds properly. Dealer can't find anything, as it is random and doesn't produce a fault code. Doesn't matter if the engine is hot or cold. Happened numerous times. Dangerous situation. It has happened in heavy traffic and when I just pulled out of the garage. |
| Category | Unknown Or Other |
| Date | Feb 18, 2019 |
| State | CA |
| Description | Entire rear view window shattered for no reason, while parked in a parking lot. |
| Category | Engine |
| Date | Feb 14, 2019 |
| State | CA |
| Description | On jan 25th, 27th and 29th a "malfunction indicator lamp - regulatory' light went on, and at the same time there was a warning of 'reduce power' the truck power results in an reduction of speed to 10-20 mph. This happens at speed, 60-70mph on the freeway, to 10-20 mph. Fortunately I was able to get off the road. I took the truck to the dealer, after a 'software' upgrade I was told the truck was ok. However on fed 11th at night on a highway with no shoulder the "malfunction indicator lamp - regulatory' light when on, and at the same time there was a warning of 'reduce power' the truck power results in an reduction of speed to 10-20 mph. The only way to get the truck going, is to shut it off and re-start the truck, the engine 'light' stays on, however the truck runs fine. Its now at the dealer, for the last 3 days. They think it has something to do with the turbo over boost. My main concerns is not the turbo, but the 'coding' that de-rates the engine, when at speed resulting in an immediate safety issue. While on all of my occasions I was able to get the truck restarted without another vehicle running into me. I am requesting assurances that the 'code' or programming that causes the reduced power to be removed. For me this is far more important that making a repair to the turbo, as it's directly to safety. |
| Category | Power Train |
| Date | Feb 13, 2019 |
| State | OH |
| Description | Transmission downshifts hard, delays of power to rear wheels, clunking noise, shuddering. Been to dealership,3 times for transmission. Dealership said I need to drive the truck until transmission gets worse before they can fix it. Dealership said im wasting their time with warranty work. Ford will not take action to help. Transmission problems make the truck unsafe to drive along with its severe steering problems. Please someone please help me before myself or my kids or someone else gets injured due to this unsafe truck and negligent dealership and ford |
| Category | Steering |
| Date | Feb 13, 2019 |
| State | OH |
| Description | Truck instantly pulls to the right, when steering wheel is straight, the truck drives immediately to the left, the steering wheel binds and will drive itself to the left, impulses in the steering wheel. Truck hus been to dealership 4 times for steering defect. Dealership has replaced steering gear, 2 alignments, balanced rotated tires, adjust air pressure. Dealership told me that I am wasting their time on "warranty work" this truck is not safe to drive, ford is refusing to comply to my warranty, and ford corporate will not do a manufacturer buy back. Ford will not give reasons for not doing buyback. Ford says this information is "internal thing". This truck is a danger to me, my kids, and everyone else on the road. Their should be a recall on these trucks for steering issues. Someone please help me |
| Category | Unknown Or Other |
| Date | Feb 13, 2019 |
| State | NY |
| Description | Two complaints: 1- door locks still freezing after being at the dealer for a recall to fix them. Fix did not work. 2- poor design on both side door mirrors. The small wide angle inset mirrors are set in too deep and angled improperly, that when adjusting the larger mirrors the view of the insets negates their purpose and causes a blind side area at a critical in the left passing lane witch is missed by both mirrors. I,ve tried repositioning them to alleviate this problem to no avail. This is a safety problem. Several close call accidents have been experienced.( mirrors were clean and unobstructed). Also they have virtually no overhang on the top and therefore are susceptible to snow ice and rain. Suggest increasing the top overhang area somewhat. The above is meant to be helpful observations to aid ford design and customer satisfaction and safety. Thank you for this opportunity to inform you of these matters. (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Category | Visibility/wiper |
| Date | Feb 12, 2019 |
| State | WI |
| Description | Used auto start to warm up the truck. Went and started down the street and noticed back window had exploded on both sides of the sliding window. Sliding part was fine. Window was fine when parked 8 hours before. This sat where no one or anything could hit it behind my house. Dealer said it my insurance's problem. |
| Category | Electrical System, Engine |
| Date | Feb 11, 2019 |
| State | MN |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the auto start function was used to remotely start the vehicle. The contact later noticed flames under the hood. A fire truck arrived with a fire inspector who extinguished the flames. The insurance company was notified and stated there was extensive damager near the engine assembly. An independent source was called to investigate the failure. Benna ford superior (3022 tower ave, superior, wi 54880, (715) 394-8669) and the manufacturer were notified of the fire. A fire inspection report was to be determined. The vin was not available. The approximate failure mileage was 10,000. |
| Category | Exterior Lighting |
| Date | Feb 10, 2019 |
| State | CA |
| Description | The headlights, reg beams, not highlights, are really dim at night when driving in extreme rain on the highway. It is hard to see what land you are in and very hard to see in general. It is as if I am driving without lights on. I have had 20 cars including other mfg trucks and never have had this problem. It is a major safety issue when driving in rain on the freeway. |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 10, 2019 |
| State | IN |
| Description | I have a 2018 ford f-150. My doors will not latch closed at all when it freezes outside after it has rained or moisture was in the air (frost). I have had to drive to work holding it closed, not latched, multiple times. I have taken it to a ford dealership and the say there is nothing they can do each time. There are no recalls out for this model year. I had a 2016 f-150 that had the same issue and a recall was issued for it. Ford calmed they fixed the problem. This is very dangerous and if I get in a wreck it could be fatal. I do not feel safe driving this truck anymore and there is nothing I can do to fix it. I have multiple videos of this issue as well. |
| Category | Structure:body |
| Date | Feb 10, 2019 |
| State | WI |
| Description | I just purchased our truck so the dealership washed it. I parked the truck for about 10 minutes outside in below freezing temperatures and the door latch on the front passenger door would not hold the door shut. The door would just bounce back open when I tried to close it. After playing around with the locks for a while, I was finally able to get the door to close. The following morning, the same thing happened to the rear drivers side door and again the passenger door while parked in my driveway. Taking truck to dealership on monday to hopefully get it fixed. I've been seeing that this "fix" doesn't always work though. |
| Category | Structure:body |
| Date | Feb 10, 2019 |
| State | MA |
| Description | The driver and passenger doors will not latch. Worked fine when we bought the truck last evening. This morning with temperatures below freezing, doors opened, but then would not close properly. Subsequent research on internet suggests this has been an ongoing problem with this vehicle and is the result of condensation problem freezing door latches. Vehicle is 1 day old. How is ford allowed to sell me this vehicle? |
| Category | Structure:body |
| Date | Feb 10, 2019 |
| State | NY |
| Description | Door latch freezing not allowing the door to stay closed. |
| Category | Unknown Or Other |
| Date | Feb 10, 2019 |
| State | NH |
| Description | Frozen door latch been in twice not fixed door opens when moving I believe it is safety issue |
| Category | Power Train |
| Date | Feb 09, 2019 |
| State | OH |
| Description | 10-speed transmission hesitates/randomly shifts constantly during driving. When stopping at traffic lights, after being completely stopped, the vehicle lurches and an audible clunk can be heard from the transmission. It has always been sluggish when accelerating, today that has gotten far worse and the transmission light is on. I had a 45 minute drive home and the truck struggled to get up to 40 mph. This erratic transmission behavior makes it dangerous to drive in any kind of traffic or on the highway because you can't predict how the vehicle will behave when pushing the gas pedal. |
| Category | Structure:body |
| Date | Feb 09, 2019 |
| State | OH |
| Description | Driver side door (front and rear) does not lock or latch in cold weather. |
| Category | Structure:body |
| Date | Feb 09, 2019 |
| State | ID |
| Description | I bought this veh in warm weather was not advised in cold weather ther doors will freeze up and you can't get into your veh. If the doors do get open they are frozen and the door will not shut. If need for medical reason your in trouble if you work in the woods with on cell service you are in trouble. Ford has had this problem since 2015 and still has not fixed it in the 2019 f-150 pickups I went to the grocrey store the doors were working while in the store the doors froze up. I had to wait till the sun got on the veh to get the doors open. There are pictures of people who get the door open it is locked it won't shut so the bungicord the door shut to get to work. This is on the internet. How can this be safe. How long before ford is made to fix the problem. They are put grease in the lock but in most case this make the problem worst. Please help |
| Category | Structure:body |
| Date | Feb 09, 2019 |
| State | VA |
| Description | My doors have been frozen open or closed all winter long. The came open going down the road at one point. Ford can't seem to fix it. |
| Category | Unknown Or Other |
| Date | Feb 09, 2019 |
| State | NC |
| Description | I bought a new f-150 last august from the ford dealer in ashboro, nc. With below freezing weather the driver side door will not latch. The dealer has been contacted through a message on his website but has not responded. The last f-150 I owned did not have this problem and neither did a couple e-150 vans before that. I did have a similar problem with a ford mustang back in the 70's but found that I could push down the door lock before slamming the door. The lock would then pop up and the door would latch. This technique did not work with the new f-150. I think this creates a dangerous situation, I. E. Holding the driver side door shut since it wants to fly open during right turns. You would think that ford would at least include a hook on the inside of the door so you could loop the seat belt through it to keep the door closed in cold weather. |
| Category | Unknown Or Other |
| Date | Feb 09, 2019 |
| State | WA |
| Description | Super low temperatures hit our area around 17 degrees and the locks freeze to the point to where I can open the door but the actuators won't return to the lock position and I have to thaw the lock otherwise the door will not close and am unable to use the vehicle |
| Category | Structure:body |
| Date | Feb 08, 2019 |
| State | OH |
| Description | After night of rain and falling temperatures, 56f down to 20f, front passenger door on 2018 f150 would not latch after being opened. Rear door did not latch initially but after truck operated for some time rear door did latch. |
| Category | Structure:body |
| Date | Feb 08, 2019 |
| State | IL |
| Description | When operating the vehicle in 18 degree farenheit temperature the rear passenger door would not latch. Driver had to stop vehicle and close the door from the exterior. Similar reports found on nhtsa site. |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 08, 2019 |
| State | MI |
| Description | On 2 different occasions the front drivers side door latch on my truck has stuck open and would not allow me to latch the door closed. I have had to drive home both times holding the door shut with my left arm and one hand steering the wheel. When going around turns I had to slow way down because the door weight multiplied with force and got very heavy and hard to stop from flying open.. I dont know if the other latches on my truck would have stuck open as I was to afraid to try it and not be able to get them properly latched shut. After doing research online this is a huge wide spread problem with front and rear doors on 2015-2018 f150's and fords fix is to smear some grease and oil on it and put a cover over the latch has not been a successful fix on any of the vehicles they have done. It is in no doubt a safety issue. If the vehicle was to roll over in an accident and the door wasnt latched it would surely be crushed and possibly come back into the cab injuring a driver or ripped of exposing the driver and or passengers to hazards outside the vehicle. Will the truck fair the same in a head on crash or front overlap crash as tested? I strongly urge whomever to take the time to investigate this issue and make ford fix this issue.. It is very dangerous and they are not taking it seriously. |
| Category | Electrical System, Unknown Or Other |
| Date | Feb 07, 2019 |
| State | HI |
| Description | While running defroster, both front and back, cabin filled with acrid smoke. Pulled over onto shoulder of tertiary road to investigate for fire. While parked, I heard an extremely loud "crack" and the rear window had spontaneously shattered. |
| Category | Structure:body |
| Date | Feb 06, 2019 |
| State | NJ |
| Description | Rear crew cab doors do not open after temperature freezes. (can not get into vehicle) at times rear doors will not close and fly open while operating. Now passenger front door no longer opens using the intelligent access system with the door handle. |
| Category | Unknown Or Other |
| Date | Feb 05, 2019 |
| State | WI |
| Description | Door latches not latching when trying to close door. |
| Category | Engine |
| Date | Feb 04, 2019 |
| State | WA |
| Description | While coming to a stop, the engine shut off and a message displayed that the engine auto start/stop function was engaged, put the vehicle in park, and re-start engine. This was with the auto start/stop feature already disengaged, which I always do. It is very dangerous for your engine to cut off while driving and have to stop, put it in park, and re-start it in moving traffic. I have read multiple reports of this same problem on several forums. Vehicle is a 2018 ford f150 xlt, 5. 0 engine, had about 4000 miles on it. |
| Category | Vehicle Speed Control |
| Date | Feb 04, 2019 |
| State | NC |
| Description | Tl* the contact owns a 2018 ford f-150. While driving 35 mph, the vehicle accelerated independently. The failure recurred twice. The vehicle was taken to andy shaw ford (1231 e main st, sylva, nc 28779, (828) 586-0900) where the contact was informed that the computer needed to be updated, but was unaware of the specifics. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. |
| Category | Structure:body |
| Date | Feb 01, 2019 |
| State | OK |
| Description | The doors will become unlocked and unlatched when driving. It was cold and I was leaving work. Door would not shut at first. The door finally shut and latched. I pushed the lock button just to be sure. Got on the highway and the door opened. I had to hold my door shut with all my strength while going down a highway. I couldn't leave it on the side of the road without the door shutting. It happened the next morning as well trying to get it to the dealership. |
| Category | Structure:body |
| Date | Feb 01, 2019 |
| State | MD |
| Description | Driver's side door wouldn't latch on a cold day. Took it in to dealer, they removed the door panel, removed the moisture that froze up the latching mechanism and lubed the parts. Six days later the door latch froze up again. Couldn't get into the truck. Climbed through the passenger's side and was able to unlock the driver's side door and open it. Then it wouldn't latch closed. Forced the lock down and let the truck sit and went to work. Called dealer to tell them the problem again. Said they would get back to me. Two days later I called and they said my vin would be put on a recall list and as soon as my truck got okayed, they would order parts to fix the problem. Currently I don't drive my brand new truck because of the door latching problem. Apparently this problem has existed on the 2015-2017 ford f-150 trucks. There was a recall on lots of those trucks for the same issue. Now my 2018 truck will need fixed under a similar recall as soon as ford figures out what to do for the fix. I'm not sure how to handle this. I'm pretty disappointed in my new truck with this issue. I have attached a receipt of the work they've done so far. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).' *pm |
| Category | Structure:body |
| Date | Jan 31, 2019 |
| State | NJ |
| Description | I am experiencing door latch issues on my 2018 ford f150 supercrew pickup truck. In cold weather, I am able to open the passenger side rear door, but unable to close the door. When I attempt to close the door, it bounces back at me. I am concerned the door is not secure, and can open at any time. The door will subsequently close only after the truck is running with the heat on high for over 30 minutes. This is a great concern for safety as we have to have someone sit in the rear seats and hold the door shut when we experience the issue. This is the second time this winter that this issue has happened, and the issue has been widely documented on the internet. I have opened a case with ford, and they do not believe the newer f150's are impacted. |
| Category | Structure:body |
| Date | Jan 31, 2019 |
| State | MA |
| Description | The doors of the f150 will not open or latched close when the temperature is below freezing. |
| Category | Structure:body |
| Date | Jan 30, 2019 |
| State | NY |
| Description | Whenever the temperatures dip below freezing, the door latches on the f-150 freeze and no longer latch. The colder it gets, the worse the latches perform. I am forced to drive long distances with a completely unsecured door. It has nearly caused multiple accidents, as when I make a turn the door flies open nearly striking nearby cars. I work 20 miles from home, and have driven 20 full miles with an unsecured door even after having my truck running for upwards of an hour before I leave the house with the heat on high. I have been late for work due to my inability to secure the door that my 2 year old daughter is supposed to be secured by. This is a serious safety concern that ford motor company is not taking seriously enough. I have had my truck in the shop three times now, and they can't seem to get it right. I have contacted ford directly, they just keep pushing it back on the dealership. The dealership keeps working on it, but they are saying that ford hasn't given them anything to work with as far as fixing it. I have also contacted the bbb in regards to this vehicle. By all the forums online, and complaints I have seen about these vehicles, I am clearly not the only person. Ford keeps selling these vehicles, and does not disclose this problem with any of the consumers. Then we are forced to drive unsafe vehicles while paying a premium price for them. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 29, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. While driving various speeds in below freezing weather, the doors failed to latch closed and the door ajar warning indicator illuminated. The vehicle was taken to romano ford (5431 n burdick st, fayetteville, ny 13066, (315) 637-4491) who stated that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. The failure mileage was 28,000. |
| Category | Steering |
| Date | Jan 29, 2019 |
| State | PA |
| Description | When the vehicle is stopped the stop/start technology disables the ability to turn the steering wheel. When it's time to accelerate and turn quickly the power steering does not become available for for some time. I have been close to crashing several times and hit a curb on one occasion as a result of not being able to steer. The dealer told me at the last visit this is normal because of the stop start technology and I just have to wait for the power steering to become available when the engine starts. This is impossible when making a turn into traffic since sometimes this needs to be a simultaneous action of accelerating and turning at the same time. |
| Category | Structure:body |
| Date | Jan 29, 2019 |
| State | MO |
| Description | Passenger side front door will not latch when cold. Doesn't have to be raining or snowing like previously reported. Parked overnight and when you open the door the latch releases but will not re latch. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 28, 2019 |
| State | CT |
| Description | Tl* the contact owns a 2018 ford f-150. While operating the vehicle in cold weather, the front driver and passenger doors would not remain latched and secured. The doors unlatched while the vehicle was being driven. The vehicle was taken to stevens ford (717 bridgeport ave, milford, ct) who installed a lubricate to the doors; however, the failure continued. The manufacturer was not notified of the failure. The failure mileage was 3,000. |
| Category | Structure:body |
| Date | Jan 28, 2019 |
| State | NJ |
| Description | Door latch doesn't work/keep door closed when it's below freezing outside. This only occurs when it's below freezing outside. |
| Category | Structure:body |
| Date | Jan 28, 2019 |
| State | PA |
| Description | All 4 doors on the vehicle were frozen this morning. I was able to remote start the truck to try and warm it up, but had to take an uber to work as that did not work. I had the dealer perform field service action 18n03 on the truck last month. |
| Category | Structure:body |
| Date | Jan 28, 2019 |
| State | KY |
| Description | The issue I have involves the door latches not functioning properly when outside temperatures are below freezing. Once door(s) have been opened they will not latch when you try to close them. My local ford dealer has performed tsb 18n03 on all four doors (twice on the drivers side front door) and the problem still exists with the drivers side front door. Vehicle must sit with the heat on for several minutes before latches will function again wasting owners time and gas. There were times that I had no option but to drive the vehicle while holding the door shut because it would not latch. I have a couple of videos to demonstrate the issues but the file size is too large to upload but would be willing to send to someone via email at your request. During my research this appears to be a widespread issue that ford has not remedied and is a safety concern when one has to hold the door shut while driving. |
| Category | Power Train |
| Date | Jan 27, 2019 |
| State | MN |
| Description | When decelerating from driving speed, the engine shuts off at approximately 5-8 mph disabling the power steering. A message appears on the display "auto startstop manual restart required." transmission must be shifted to n or p to restart. Vehicle shuts off at subsequent stops, while still moving, disabling power steering. Disabling the auto startstop by pushing the button on the dashboard has no effect on this happening. |
| Category | Structure:body |
| Date | Jan 27, 2019 |
| State | MD |
| Description | The door latches on my 2018 ford f150, when below freezing, frequently freeze, they will open, then not latch shut until I warm the latches with a heat gun, sometimes the doors will appear to close, only to open while the vehicle is in motion. This is very common, and there is a tsb for the issue. Recently, I was traveling on a local highway, and the door that my 8 month old son was sitting at flung open, I immediately pulled over and limped the truck home, unable to get the door closed. I have video of me trying to close that door with my son sitting in his car seat. The following week, I had the same issue with the opposite rear door, which I also got video of. This issue is so common that I previously had a 2016 f150 with the same exact issue, I have videos of myself trying to close the doors on that vehicle, before, and after ford tried to fix that truck, due to this, and transmission issues on that 2016, I traded it in at a loss for my 2018 f150, which ford claimed would not have the problems that my previous truck had. I have an appointment with ford to attempt to fix my 2018 f150, but I am not confident they will be able to fix it, as there are reports that the revised tsb they are using now, also doesn't work. This has been an issue on all 2015+ f150s, and on 2017+ 250s, and 350s, and ford has been aware of the issue since at least 2015, all aluminum bodied ford f-series trucks have this problem. These vehicles should not be on the road until a workable fix is developed and deployed. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Jan 25, 2019 |
| State | TX |
| Description | While driving on a city street the accelerator on my ford f-150 began to accelerate on its own. I pressed the brake pedal to slow down but it only accelerated at a higher rate. I was able to put the shifter in neutral and pull over to a safe area,with the vehicle in neutral and my foot on the brake pedal the truck would continue to accelerate. I had the vehicle towed to the dealership because I was afraid to drive it, now the service department is saying that they cannot duplicate the problem when there obviously is a problem. |
| Category | Structure:body |
| Date | Jan 25, 2019 |
| State | IN |
| Description | In weather below 32 degrees f door locks freeze. Power lock will not unlock. Interior door handle may work with effort. Key may work with effort. Once open, door will not stay closed. |
| Category | Electrical System |
| Date | Jan 23, 2019 |
| State | MO |
| Description | Tl* the contact owns a 2018 ford f-150. While the vehicle was at a stop light, the stop/start mode activated automatically. After releasing the brake pedal to drive, the vehicle suddenly lunged forward and stalled. The driver had to immediately restart the engine to avoid being rear ended by another vehicle. The vehicle was taken to corwin ford (3241 s. Glenstone ave, springfield, mo) where it was diagnosed that the battery was faulty. The battery was replaced. The manufacturer was notified of the failure. The failure mileage was 13,000. *tt dealer stated failure was due to battery. Battery was replaced jan. 25, 2019. Battery lasted 43 days, third battery was installed on march 19,2019.*jb |
| Category | Structure:body |
| Date | Jan 23, 2019 |
| State | WA |
| Description | In the morning I opened the front door, got in and closed the door and door would not latch closed. Opening and closing the door multiple times door would not latch and would just bounce. I pushed the lock/ unluck button multiple times without success. I was going to be late for work so I just held the door closed. 30 minutes into my drive the while pushing the lock/ unlock button and the door finally latched. I have had the same thing happen now 4 different days and on both front and passenger and drivers doors. Ford states there is no tsb for my 2018 ford. The truck is less than 1 month old. I have video of the doors doing such. |
| Category | Back Over Prevention, Electrical System |
| Date | Jan 22, 2019 |
| State | MA |
| Description | Tl* the contact owns a 2018 ford f-150. When the contact placed the vehicle into reverse, the park aid warning indicator illuminated and the back-up sensors failed. The vehicle was taken to imperial ford (8 uxbridge rd, mendon, ma 01756, 888-814-8373) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000. |
| Category | Engine |
| Date | Jan 22, 2019 |
| State | OK |
| Description | While driving, between about 800 and 1700rpms, when you let off of the accelerator pedal, the timing chains rattle for about 1 second. It does it every time within those rpm ranges. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 22, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the front driver and passenger side door latches were inoperable. On several occasions, the contact was unable to latch the doors after exiting the vehicle. Additionally, the contact was unable to unlock and open the doors for re-entry into the vehicle. The vehicle was taken to romeo ford of kingston (128 ny-28, kingston, ny 12401, (845) 338-7800) where it was diagnosed that the locking mechanism needed to be replaced. The front driver and passenger side door locking mechanisms were replaced; however, the rear door locking mechanisms were not replaced. The contact stated that the failure was experienced in extremely cold weather. The manufacturer was notified of the failure. The approximate failure mileage was 3,646. |
| Category | Structure:body |
| Date | Jan 22, 2019 |
| State | NJ |
| Description | I drove off and the pass door opened up wile making a left turn . I tried to close it and the latch would not engage |
| Category | Unknown Or Other |
| Date | Jan 22, 2019 |
| State | OK |
| Description | While driving over a railroad crossing, my truck died. The screen on the dash stated there was an error with the auto start/ stop feature. I had to put my truck in park to restart it while still on the train tracks. I had the auto start/ stop deactivated at the time via the button above the sync 3 screen. |
| Category | Structure:body |
| Date | Jan 21, 2019 |
| State | NY |
| Description | All the door latches freeze making it impossible do open the door then when it opens you can't close the doors. |
| Category | Structure:body |
| Date | Jan 21, 2019 |
| State | NJ |
| Description | Rear door latch of crew cab pickup truck froze in open position. Door can not close or be locked. Door flies open while driving vehicle making vehicle unsafe and not driveable. Discovered problem while driving on highway an door sprang open 40 mph. |
| Category | Electrical System, Structure:body |
| Date | Jan 20, 2019 |
| State | MN |
| Description | Rear electronic tailgate opens on its own while driving. This has happened more than 15 times in four months. Frequency increasing. Danger to others. A known issue on f250 and 350 models, now on f150 too |
| Category | Structure:body |
| Date | Jan 20, 2019 |
| State | CT |
| Description | The drivers door latch and lock freezes in cold weather. This happens any time temperature is below 27 degrees. Door will either not open or not latch closed. Very dangerous! On a colder morning, both right side door locks froze after I had opened them and drove away. In the event of an accident, in cold weather, I might not be able to get out of my vehicle! I also had to drive to work one day holding the drivers door closed! After air temperature or vehicle warms, latches and locks function normally. Not good living in a northern climate. |
| Category | Structure:body |
| Date | Jan 20, 2019 |
| State | OH |
| Description | Door latch freezing and will not latch and unlatch properly in freezing temps. Has been into dealership twice already and was told nothing more they can do for me. |
| Category | Power Train, Steering |
| Date | Jan 18, 2019 |
| State | OH |
| Description | The steering constantly pulls to the left and pulls to the right. The steering has impulses that are felt in the steering during normal driving. The steering wheel oscillates and attempts to make steering corrections at any speed. The steering wheel will remain turned in one direction. For example, driving through a curve going left, hands can be removed from steering wheel and steering wheel will lock itself in position and stay turning left. The dysfunctional steering drove me off of a 2 lane road at 55mph. The poor steering of this vehicle creates an unsafe and not road worthy vehicle. The transmission can not decide which gear to be in creating pauses of power distribution to the rear wheels. The transmission shifts hard and pulls the vehicle back and forth creating loud clunking noises and rattling the passengers. The poor operation of the transmission creates unsafe driving conditions. |
| Category | Structure:body |
| Date | Jan 16, 2019 |
| State | WA |
| Description | Vehicle parked in home driveway at 4:30 am. Outside temperature 26 degrees f. Walked up to vehicle. Opened driver's door and left rear door. Attempted to close doors and neither would latch closed. After repeated attempts to close doors while standing outside the vehicle they still would not close. Doors would bounce open when attempting to close. Latches would not engage doors shut whatsoever. Attempted to close doors from sitting inside the vehicle and same results. Doors would not latch closed and remained stuck open. It was necessary to heat the door latches directly with a heat gun for 5-10 mins each before they would latch closed in order to drive safely. Major safety concern and inconvenience making me late for work. This issues has happened 3 consecutive mornings now from jan 14, 2019 - jan 16, 2019. Doors do not operate normally in below freezing temps. |
| Category | Engine, Unknown Or Other |
| Date | Jan 15, 2019 |
| State | OH |
| Description | During some starts engine will produce a smell. Looking underneath vehicle, I've noticed 2 leaks coming from the exhaust system. |
| Category | Structure:body |
| Date | Jan 15, 2019 |
| State | MI |
| Description | The drivers front and back doors during cold weather will not latch and close. |
| Category | Structure:body |
| Date | Jan 15, 2019 |
| State | MI |
| Description | In below freezing weather my doors will not stay shut until the interrior of the cabin warms which takes nearly 30 min. But this vehicle is unsafe because doors can open while driving with latches not functioning keeping door secure. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 14, 2019 |
| State | NY |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that when the air conditioning was activated on the low setting, the doors did not latch. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The vin was not available. |
| Category | Structure:body |
| Date | Jan 14, 2019 |
| State | CT |
| Description | Temperature dropped to 20 degrees f this morning and the front passenger door will not latch shut. Have tried locking/unlocking and moving latch with screwdriver but door will not remain closed. |
| Category | Unknown Or Other |
| Date | Jan 14, 2019 |
| State | TX |
| Description | We bought the new truck with 55 miles on the odometer on saturday, january 12. Today, monday, january 14, we were standing beside the vehicle when it caught on fire and burned completely. The vehicle was stationary on the side of a highway where we had just loaded a trailer. |
| Category | Electrical System |
| Date | Jan 12, 2019 |
| State | NY |
| Description | In freezing weather, the electric door locks freeze up, not allowing the doors to unlock with the key fob or the controls on the doors. I was able to gain access to the inside buy using the hidden key in the fob. |
| Category | Engine, Steering |
| Date | Jan 11, 2019 |
| State | TN |
| Description | Tl* the contact owns a 2018 ford f-150. While driving 3 mph and approaching a stop sign, the automatic engine shut off engaged when the brake pedal was released. Upon releasing the brake pedal, the steering wheel suddenly seized. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,459. The vin was not available. |
| Category | Structure:body:door |
| Date | Jan 11, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the doors would not unlock and, occasionally, would not latch properly. The contact indicated that the failure occurred during freezing temperatures. Shults ford of wexford (10401 perry hwy, wexford, pa) diagnosed that the failure was due to water entering the door cabin, which caused the locking mechanism to freeze. The failure was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 3,500. |
| Category | Power Train |
| Date | Jan 09, 2019 |
| State | CO |
| Description | Vehicle will some times hesitate during acceleration and transmission will slip - engine rpms will rise to about 2000 and then transmission will engage with a heavy clunk in the drive train. This issues has happened when engine is cold and at normal operating temp. The vehicle currently has 9000 miles on the odometer and has happened five(5) times already. Took to local dealer and they are unable to doplicate |
| Category | Structure:body:door |
| Date | Jan 09, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2018 ford f-150. The contact stated that the driver's side door failed to open and close. The contact had to enter the vehicle through the passenger door and climb over the console to the driver's side. There were no warning indicators illuminated. The vehicle was taken to star lake ford (1212 main st, burgettstown, pa 15021, (724) 947-3381) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was 5,800. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Jan 08, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2018 ford f-150. While driving at unknown speeds in low temperatures, the door ajar warning indicator illuminated. The vehicle was taken to beau townsend ford (1020 w national rd, vandalia, oh 45377, (937) 898-5841) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 9,000. The vin was unknown. |
| Category | Steering |
| Date | Jan 08, 2019 |
| State | NC |
| Description | This truck comes standard with auto start stop technology. When the auto stop turns off the engine it also turns off the power steering. When you let off the brake the engine starts and the power steering should start working immediately. On several occasions the power steering has not come back to full assist. It took 3-5 seconds to start functioning properly. In my case each time this has happened I was stopped and making a left across traffic. When I accelerated I did not have power steering to make the turn. I took all my strength to make the turn without causing an accident. I am now able to recreate this problem on a consistent basis now. If I apply pressure to the wheel while the engine is off and let the engine start it does not have full power steering. If I keep my hands off the wheel and wait a second before trying to turn the wheel it works fine. I brought it into the dealer to address it and they said it was normal operation. That does not sound right to me. They suggested turning off the auto start stop. That defaults to on every time you start the truck. This is a major safety issue. I am a big guy and it took all my strength to turn. I doubt smaller people would be able to handle it. I will not let my wife drive the truck because of it. The truck is new. It is 3 months old and 3k miles. |
| Category | Structure:body |
| Date | Jan 08, 2019 |
| State | NY |
| Description | Door latch issue caused major life and death safety issue. On a cold morning two days ago I left for work doors were all fully closed and locked. Merging onto highway the passenger door opened and started to flap open and closed, at speed. I pulled over immediately and was not able to close door or get it to latch. I quickly looked for solutions online and to my dismay I saw the previous four years had a recall for same issue. I had to drive home with the door unsecured and flapping open and closed never latching. Later in the day I had it towed to dealership as car is brand new and has 1400 miles on it. They said since there is no recall corporate won't let them do anything to fix it. A call to ford corporate said there is nothing they can do. I just paid for this truck and I am scared to drive it after this horrifying experience. I am not the first either based on what I have read. Ford doesn't care about their customer safety and it's gross negligence. The consumer of this product need help!! |
| Category | Structure:body |
| Date | Jan 07, 2019 |
| State | NY |
| Description | Door lock frozen requiring the door to be heated prior to unlocking. In temperatures below freezing the door latch will remain stuck open not allowing the door to be closed. Https://www. Youtube. Com/watch? V=hirvtjewcme |
| Category | Wheels |
| Date | Jan 07, 2019 |
| State | CA |
| Description | Intermittent grinding and vibration from the front of vehicle, while traveling at any speed, on highway and in town, suspect 4x4 system trying to engage. |
| Category | Service Brakes |
| Date | Jan 06, 2019 |
| State | CO |
| Description | Truck was moving straight forward at 10mph on a suburban street, brake pedal depressed all the way to the floor, vehicle did not stop. No brake fluid leak apparent, reservoir for brake fluid is slightly over full. Suspect faulty master cylinder. |
| Category | Engine, Power Train |
| Date | Jan 03, 2019 |
| State | WI |
| Description | Tl* the contact owns a 2018 ford f-150. While towing a trailer at 60 mph, the vehicle vibrated violently and shook. The contact had to drive dangerously below the speed limit to maintain control of the vehicle. The dealer (eric von schledorn ford, w4873 co rd r r, random lake, wi 53075, (920) 994-4376) stated that the failure was caused by the trailer not the vehicle. The manufacturer was contacted and stated that they would call the contact and dealer back. The vehicle was not diagnosed or repaired. The failure mileage was 1,000. *bf *dt consumer stated vibration problem was an inherent problem.*jb |
| Category | Steering |
| Date | Jan 03, 2019 |
| State | NY |
| Description | I purchased a used 2018 f-150 with approximately 16,000 miles on 10/17/2018. When in motion, steering intermittently wanders, often drifts or pulls left and right, and requires a more than reasonable effort to keep in lane. On first trip to the dealer for this problem (west herr ford in hamburg, ny), was told that alignment was good, and maybe tires were bad - they switched the 2 front tires, and problem persisted. Went back to west herr ford less than 3,000 miles later for the same problem, and was told alignment was barely in spec. They aligned, and claimed to have addressed the issue. The steering still intermittently pulls, wanders, and dangerously fails to travel straight without constant correction. |
| Category | Structure:body |
| Date | Jan 03, 2019 |
| State | WI |
| Description | I am experiencing an issue with my front passenger door. The door will either do one of two things. One, the door will not close at all, it won't even lock, it swings open freely and effortlessly. Two, if the door is closed and locked it will not unlock. I have brought my vehicle back to ford for a fix. It has come to my attention that there is a known program for this issue already, program 18n03. Two days later after the "fix" by the ford dealership the door issue still remains. I am scheduled to bring back the vehicle in the morning. |
| Category | Structure:body |
| Date | Jan 03, 2019 |
| State | NY |
| Description | I have a 2018 f-150 built at the dearborn plant on 06/12/18. The truck odometer reads 4,300 miles. I was driving in the truck when the temperature was below freezing. When performing a turn, the driver's door popped open. I was able to grab a hold of the door and tried to shut it. The latch would not function. I stopped the vehicle and exited. I slammed the door multiple times from outside and it finally latched. I called the dealer to make an appointment for service. The dealer stated that they have observed this on other trucks and that ford has issued a fix. The dealer claimed that they have had a 50% success rate on the repair, and that when it is not successful, the problem will become worse. Because of the low success rate, I asked if it was still advisable to have the repairs made. They advised me to bring the vehicle for repair. |
| Category | Visibility, Visibility:glass, Side/rear |
| Date | Jan 03, 2019 |
| State | DE |
| Description | Started and backed the 2018 ford f150 from the garage the rear window exploded. A hole was noted in the middle of the rear window. Had to have ford replace the window in which they would not put under warranty. We had just installed a tonno cover. |
| Category | Electrical System |
| Date | Jan 02, 2019 |
| State | AL |
| Description | Truck electrical system will expectantly shut down while driving. Rear sensor fault, tire pressure, radio controls go out, air conditioner stops working, power windows stop working, power running boards stop working. Power steering stops working. |
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Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I purchased a used 2018 f150, with the 5.0 engine. This truck had 40000 miles and ran fine, didn’t have any problems. Here lately the motor has started knocking, you can hear it at an idle. I might be making something out of nothing, but when I read articles about this truck I don’t get a warm and fuzzy. Since I purchased this truck used Im sure that ford will not talk to me,
I had a 2018 F150 with a GPS that would tell me to turn into a pond, farmers fields & woods. Ford worked on it a dozen times. Finally, the dealer gave me a partial refund on the GPS cost. I traded it for a 2020 F150. This GPS is just as bad. Nothing can be done with it. I wonder if they told the buyer of the 2018 about it.
My 2018 F150 has has the cold start rattle, Ford attempted to fix the issue and it came back. I was told Ford will come out with a fix. It have been over 6 months and no fix.
My dashboard instrument will go wacko on a cold day and while driving it will activate the up hill and traction happened to me and my wife while driving the kids to school. Safety issue.
My steering wheel is not centered and while driving the truck will steer to the left. I have video of the cold start engine rattle along with the dash board flickering. I just keep getting the run around.
My 2018 f 150 knocks at an idle when decelerating and accelerating dash is warped on passenger side and the radio works when it wants to . The dealer reprogrammed the computer and says it’s all fixed and says the knocking noise it makes is normal and fords says they can’t do anything else . There fix didn’t fix anything and now the dealer won’t return my phone calls.