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The road is saturated with SUV models for today’s busy family. To make it in this competitive segment, automakers must make sure their vehicles stand out. As far as the 2018 Dodge Journey is concerned, this model offers plenty of style. Even the newest lineup is labeled with the tagline “muscle on the run.” Still, owners can’t seem to agree. Between the faulty electrical system, malfunctioning engine, defective powertrain and non-working service brakes, this SUV is a danger traveling down the road.
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Contents
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Complaint Category | Number of Complaints |
---|---|
Electrical System | |
Unknown Or Other | |
Service Brakes | |
Engine | |
Vehicle Speed Control | |
Power Train | |
Exterior Lighting | |
Steering | |
Suspension | |
Air Bags |
It’s challenging to find one component in a vehicle that isn’t run by the electrical system. The power travels to the engine, transmission and interior parts in every model. When something malfunctions, the systems fail and create plenty of problems.
One Edmunds reviewer states what happens by saying, “Not very happy with my 2018 Journey, bought it brand new, within the first 4 months it was in the shop 4 different times trying to figure out a noise in the front end. They replaced shocks and 2 other items however over a year now it still continues. I recently just started having problems with something electrical as my radio will just turn the volume up to 40 as I’m driving down the road as well as now the fan for the air/heat in the back of the vehicle is turning all the way up on its own as I’m driving down the road! Not a happy customer!”
While this illustrates the numerous annoyances that occur with a poorly engineered electrical system, there are far larger concerns. FCA issued a recall labeled with NHTSA Campaign Number 18V524000. This recall states that the voltage regulator might fail and lead to a stalling vehicle. When this occurs, occupants are at risk for a crash. To repair it, the technicians must replace the powertrain control module. Stalling vehicles certainly don’t help the automaker continue the persona of having a muscular vehicle “on the run.” In fact, this vehicle can’t go anywhere once the problem persists.
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE OR WOULD OPERATE ON ITS OWN. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD SOMETIMES ILLUMINATE ON THEIR OWN. THE CONTACT ALSO STATED THAT CERTAIN UNKNOWN WARNING INDICATORS WOULD ILLUMINATE RANDOMLY WHILE DRIVING AND THEN TURN OFF. THE CONTACT DROVE TO DEALERSHIP ON SEVERAL OCCASIONS, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20.
DOOR LOCKS WILL NOT STAY LOCK DOORS WILL UNLOCK WHEN WET WHEN YOU WASH CAR YOU GET WATER ON DOORS CAR LOCK AND UNLOCK UNCONTROLLABLY AND IN CAR WASH AND WHEN IT RAINS DOORS UNLOCK THEM SELF’S , DEALER CAN NOT FIX PROBLEM WENT THERE 6 TIMES.
THE RADIO IN THIS VEHICLE OFTEN WILL MAKE A SUDDEN LOUD NOISE MID-MUSIC AND THEN SHUT DOWN THE SYSTEM ENTIRELY FOR ABOUT A MINUTE. IT THEN STARTS BACK UP AS NORMAL. THIS HAPPENS UNPREDICTABLY ABOUT ONCE A WEEK SINCE I PURCHASED THE VEHICLE AROUND NOVEMBER.
How can one make a muscle car without the proper engine power? The engineers needed to perfect the motor in order to stand behind its claims. Yet, many owners find that the engine is lacking the necessary oomph it requires.
An NHTSA reviewer states, “I was driving on the freeway and noticed that it was struggling for power. I exited. At the stoplight, my car started shaking and puttering. When I pressed the gas to go the car puttered like it didn’t want to go, but then did. So I drove to the car dealership on the next exit. My car shut itself off in the entrance to the dealership. The mechanic reported that a fuel injector had exploded and spewing raw gas. My car is now in the shop awaiting parts. Another issue is that it easily slips into reverse while driving. Serious safety concerns!”
That’s downright scary! What’s even more frightening is another recall issued by FCA that states the cruise control cannot be canceled. NHTSA Campaign Number 18V332000 affects almost five million cars and states that the cruise control isn’t capable of disengaging. To repair the issue, the dealer must perform a software flash on the engine control module. In the meantime, the Journey is rolling down the road showcasing how it is muscle on the run that cannot be stopped.
2018 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO ILLUMINATED CHECK ENGINE LIGHT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILUIRE. THE CONSUMER REQUESTED A FULL REFUND OR A NEW VEHICLE OF A DIFFERENT MAKE AND MODEL.
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 22 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALERSHIP, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 11,005.
With a smooth-running powertrain, any adventure is enjoyable. With the 2018 Dodge Journey, owners can’t help but take to the internet to express their disgust over the powertrain issues.
One Edmunds user stated, “Purchased 2018 Dodge Journey Crossroads with all the extra features. Drove great during test drive; nice looking car for the price tag. The first week of owning the car, the power steering and acceleration went out while driving on two separate occasions. The car was still under factory warranty but Dodge found no problems. We have read countless similar stories. Due to the vehicle being a major safety issue we bought another car two weeks later. We only drove the car one week and we were given 4k negative equity.”
It’s interesting to find out that the automaker has nothing to say about the powertrain concerns. They have chosen to remain relatively quiet on the malfunctioning components. After all, how will they claim that they provide the muscle needed if they can’t get the vehicle to drive correctly? Maybe the tagline should be something such as “muscle sitting at the dealership for repairs.”
THE CAR HAS BARELY ANY POWER. THE TACKOMETER REVS UP TO THE RED ZONE WHEN GOING UPHILL AND THEN STILL STRUGGLES TO KEEP SPEED. WHEN DRIVING ON THE STREET MY CAR REVS UP TO TO THE 6 ON THE TACKOMETER BEFORE CHANGING GEARS. SOMETIME I HAVE TO LET GO OF GAS TO GET IT TO DROP TO CHANGE GEARS.
WHEN CRUISING DOWN THE ROAD IT FEELS AS IF THE CAR DROPS OUT OF GEAR MOMENTARILY THEN SLAMS BACK INTO GEAR. THIS IS A SPECIFIC PROBLEM BUT IT COULD BE DEADLY.
With all this power, it’s necessary to have a functioning brake system that will stop the SUV. Yet, that’s not what owners experience at all.
One NHTSA complaint says, “My vehicle brakes have a pause between them. When I am coming to a stop it takes a while to brake. The brakes are not consistent, this is very scary. I was driving on the freeway yesterday and the brakes took a while to actually start braking. These brakes are not right. I was told after 500 miles the car would break in and drive better. But still driving the same.Very dangerous for myself and my family.”
There’s another recall related to the braking components. NHTSA Campaign Number 18V523000 illustrates how the rear brake caliper pistons might contain an insufficient coating. This creates a reduction in braking performance and could lead to an accident. To repair the problem, dealers must bleed the brake system to rid it of the gas pockets that form. Again, it just proves that Dodge wants the Journey to remain on the run. The trouble is that some components and systems are telling the vehicle to go, while the rest are making it impossible to move. It’s like having a vehicle with a split personality disorder.
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.
WAS RAINING AND WHEN I WENT TO BREAK ITS LIKE THERE WAS A LITTLE BIT A BREAK FAILURE LIKE IT DID NOT WANT TO STOP THE VEHICLE AND I ENDED UP SKIDING BEFORE THE VEHICLE CAME TO A STOP BUT DID NOT HIT ANYTHING SO ITS LIKE IT IT DID NOT WANT TO GRIP THE PAVEMENT OR STOP UNTIL IT ACTUALLY GRIPPED
SOME DAYS MY BRAKE PEDAL FEELS MORE FIRM AND WILL STOP ON A DIME THAN OTHERS TIMES IT FEELS SPONGY OR SOFT AND GOES TO THE FLOOR IT DOES STOP THE VEHICLE BUT WHEN IT’S SPONGY IT TAKES LONGER ALMOST AS IF I’M DRIVING A FREIGHT TRAIN AT 60 MILES AN HOUR HIGHWAY IN OR IN TOWN DRIVING AS OF TODAY I DON’T HAVE ANY OTHER COMPLAINTS OTHER THAN THE BRAKES
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Category | Exterior Lighting |
Date | Mar 16, 2023 |
State | TN |
Description | Both headlights on the vehicle have a major amount of moisture in them. Also, when using the headlights the lights surge. They will get really bright and then dim down the whole time they are being used. The dealership looked at it and said other models of the same car have been recalled for issues with the headlights but mine were not included. I'm not sure how that can be. No warning lights or anything come up when using the headlights. The lights have been collecting moisture for about 9 months and it's gradually getting worse. They have been inspected for cracks that would result in the moisture but there aren't any. I'm not sure if the moisture is causing the headlights to get bright and dim while in use or if that is another issue all together. |
Category | Seats |
Date | Mar 06, 2023 |
State | AZ |
Description | Went out to my dodge journey 2018 to go run errands and noticed the passenger side head rest was apart. The vehicle had been sitting for two days feel this should be a recall issue fortunately this didn't happen while the car was in use contacted dodge dealer and fca and was advised there is no recall or warranty coverage this is a safety issue and should be covered |
Category | Air Bags, Unknown Or Other |
Date | Mar 05, 2023 |
State | TX |
Description | Passenger side front seat headrest airbag deployed while driving. The airbag feature deployed while my 13 year old daughter was sitting in the seat. When the safety feature deployed, it hit my child in the back of her head causing pain and injury. This safety feature deployed without warning or cause. The headrest broke when it deployed is now just hanging from the seat. |
Category | Exterior Lighting |
Date | Feb 28, 2023 |
State | NC |
Description | The contact owns a 2010 dodge journey. The contact received notification of nhtsa campaign number: 22v723000 (exterior lighting) however, the part to do the recall repair was not yet available. The local dealers: east carolina chrysler dodge jeep ram fiat (3401 s memorial dr, greenville, nc 27834: (888)848-5262), outer banks chrysler jeep dodge ram (3000 n croatan hwy, kill devil hills, nc 27948:(252) 441-1146) and washington chrysler dodge jeep ram fiat (4001 us-264, washington, nc 27889: (252) 644-3344) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
Category | Exterior Lighting |
Date | Feb 03, 2023 |
State | FL |
Description | The contact owns a 2018 dodge journey. The contact received notification of the nhtsa campaign number: 22v723000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
Category | Engine |
Date | Feb 02, 2023 |
State | TN |
Description | Multiple cylinder misfires, low mileage. Mechanic doesn't know how it happened. |
Category | Exterior Lighting |
Date | Feb 01, 2023 |
State | AL |
Description | The contact owns a 2018 dodge journey. The contact received notification of nhtsa campaign number: 22v723000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
Category | Unknown Or Other |
Date | Jan 29, 2023 |
State | MI |
Description | When backing up, with the sun at the rear, the camera goes to a over exposed or washed out screen. There is no picture and this makes the backup camera worthless and dangerous. Happens every time in reverse with the sun at the rear of the vehicle. |
Category | Unknown Or Other |
Date | Jan 04, 2023 |
State | CA |
Description | When you are in the vehicle and the vehicle is off or on when you try to lock it to be safe because the keys are in the vehicle it automatically unlocks. I feel very unsafe as I am a single mom of 3. I will get in the vehicle and lock the doors. It will automatically unlock. If I was in an emergency situation where I needed to lock the doors for my safety it would just unlock. |
Category | Air Bags, Electrical System, Unknown Or Other |
Date | Nov 21, 2022 |
State | HI |
Description | Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn't working to help either. One day it worked and the following day it didn't. Also, the passenger airbag light will go in and off even with someone occupying the seat which leads me to believe the airbag will not deploy if if in an accident. The computer has been run and it showed no issues. I know there was a recall to the back up cameras but it says my vehicle wasn't affected. How do I get this fixed. Both are major safety concerns. This car has 60k miles on it and has been through 3 sets of tires. The tires wear extremely fast on this vehicle and they are 50-60k tires. |
Category | Exterior Lighting |
Date | Oct 20, 2022 |
State | HI |
Description | The contact owns a 2018 dodge journey. The contact received notification of nhtsa campaign number: 22v723000 (exterior lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
Category | Electrical System, Exterior Lighting, Vehicle Speed Control |
Date | Jul 24, 2022 |
State | IL |
Description | When turning on vehicle the lightning stalls to come on properly. The dash board and radio is completely off even when vehicle has started. Speedometer does not have an accurate reading of how many miles per hour I'm truly going in which I don't feel safe due to the fact that I'm more likely to get pulled over for speeding or not driving fast enough while on the road. No one has inspected the vehicle to confirm other than myself and husband who drive the vehicle. I could be doing 20 miles a hour but the speedometer would say I'm going 45 miles a hour. I was resting at a complete stop and the speedometer stated that I was going 3 miles at a complete stop. There was no indicator flashing light or any message on the vehicle that was indicate there was a issue with the vehicle. The speedometer has been like this since april of 2022. The lighting also but it does it sporadically from time to time. |
Category | Electrical System |
Date | Jul 15, 2022 |
State | IL |
Description | My wiring harness needs replaced. 3 of my 4 windows would only work sometimes. I was told there was a loose connection but when those wires were held together it got extremely hot very fast, and not to even attempt to use the windows because it could cause a fire. So I took my car to the dealership and they confirmed it is the wiring harness that needs replaced. So a new part has been ordered and I'm scheduled to have that done as soon as it comes in. |
Category | Seats |
Date | Jun 28, 2022 |
State | TX |
Description | Passenger side head rest exploded while driving down the road. This is a huge safety issue and could have caused sever damage. Now I'm afraid the driver side will do the same thing while I'm driving down the road |
Category | Vehicle Speed Control, Wheels |
Date | Jun 22, 2022 |
State | PA |
Description | Rear wheel bearing is bad after only 35,000 miles causing the speed sensor to fail which causes the cruise control to fail. The wheel bearing has also caused extreme wear on the tread of my brand new tires, and the abs and stability/traction lights to come on in the dash display. I have researched this problem extensively and found that many dodge journey owners have experienced the same issues. |
Category | Suspension |
Date | May 02, 2022 |
State | KY |
Description | The contact owns a 2018 dodge journey. The contact stated while driving at various speeds over a bump or an uneven road surface, the front end of the vehicle would make loud abnormal popping sounds. The vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that that the failure had become increasingly intense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,735. |
Category | Service Brakes |
Date | Apr 15, 2022 |
State | WI |
Description | Rear caliper problems |
Category | Unknown Or Other |
Date | Mar 29, 2022 |
State | MI |
Description | I was driving in inclement weather in all wheel drive on the freeway traveling at approximately 50mph. The rear of the vehicle felt as if it slipped on ice, however it did not change it's course of travel. The issue continued to happen. I turned off the all wheel drive and the issue did not happen again. The vehicle will not pick up speed after starting until the abs warning turns on. The time the warning light comes on can be anywhere from 10 seconds after picking the vehicle in drive. This time can last as long as a minute. This is every time the vehicle is started. A mechanic advised the sensor in the right rear axle assembly is not working and needs to be replaced. |
Category | Electrical System |
Date | Mar 11, 2022 |
State | TN |
Description | Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my vin they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while in reverse |
Category | Steering |
Date | Jan 31, 2022 |
State | MN |
Description | I have a leak in my steering line |
Category | Engine |
Date | Dec 14, 2021 |
State | GA |
Description | Engine shuts off without warning. Driving and all of sudden, engine stops, drop vehicle in neutral and push start and it starts right back. I have been on curvy road, going up steep hill and also on perfectly level road, makes no difference, happens without warning. Dangerous because on hill started rolling back... Can't steer on curvy road unless engine running... Please check into this before I or someone else gets hurt or killed. |
Category | Power Train |
Date | Nov 01, 2021 |
State | MD |
Description | On october 22, 2021, I was driving my 2018 dodge journey crossroad and upon sitting at a traffic light I press the gas and my truck started humming for about five seconds and it stopped. I brought this truck on december 4th, 2019 and it has roughly 64,000 miles on it but I kept up my routine maintenance. I am a person with disabilities and I need my vehicle to get to work. Please look into this matter my transmission should not have gone out so soon! Thank you for your kind attention. |
Category | Electrical System, Visibility/wiper |
Date | Oct 31, 2021 |
State | MN |
Description | Rear backup camera is severely blurred as to make it impossible to safely see any cleaning of the lens made no change in the severity of the image. The carmax dealership in brooklyn park mn was aware of the issue and notified of the malfunction after a test drive. Their answer was that it was a known issue but there was no effort to fix the problem because it was not listed as a recall issue. There was no warning light or electronic notices, only noticing the issue on the dash screen when the âreverseâ was engaged. It is unable in its current condition to provide an adequate level of safety when backing up. The colored lines indicating the vehicles part while backing up is clear but all surrounding objects are blurry. |
Category | Back Over Prevention:display Function, Electrical System |
Date | Jul 30, 2021 |
State | KY |
Description | The contact owns a 2018 dodge journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was no warning light illuminated. The contact stated that as she opened the hatchback, the rear-view camera functionality returned. The contact also stated that the interior lights of the vehicle remained on for a month. The vehicle was taken to the local pep boys auto store who diagnosed that the battery needed to be replaced. Then, the vehicle was taken to the dealer who diagnosed that no issues were found with the vehicle however, an unknown software was reprogrammed. The contact stated that the interior lights remained on and the vehicle was taken back to the dealer who diagnosed that the rear wiring system needed to be replaced. The contact stated that the vehicle was taken to another local pep boys who diagnosed that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to another authorized dealer to be diagnosed. The approximate failure mileage was 18,000. |
Category | Electrical System |
Date | Jun 24, 2021 |
State | MT |
Description | My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even if we charge it all night, my check engine light for poor battery connection stays on. |
Category | Suspension |
Date | Jun 24, 2021 |
State | MT |
Description | I am going through rear tires every couple months. We have taken by car to get looked at and they said everything looks good. However I can put new tires on and then 2 or 3 months later they are bald with the wiring coming out of them. |
Category | Electrical System |
Date | Jun 08, 2021 |
State | IN |
Description | uconnect infotainment / control system malfunctions played music automatically on engine start (as usual) but screen reads âoffâ condition and won't respond to touch commands. (no backup camera; just "off" screen) malfunctions started a month earlier: -âshuffleâ function won't engage (as it did when new) -starts playlist at beginning each time, instead of continuing where left off (as it did when new) concern that uconnect system is failing; fca and dealer claim system is "working as designed". Concern that system may again freeze and stop working, posing a range of safety hazards for driver and others. |
Category | Power Train, Unknown Or Other |
Date | May 14, 2021 |
State | IN |
Description | I got a vehicle from carvana and have had to take it to the chrysler dealership several times to be repaired. Got it back 2 days ago and now seems like the rear end is about to fall off and they said they can't get it in for 2 weeks and sent me home driving it yet again. |
Category | Structure:body |
Date | Apr 26, 2021 |
State | MI |
Description | Water leak on driver side into the passenger seat in the storage bin. The seal is not installed properly and causes a leak. |
Category | Service Brakes |
Date | Apr 20, 2021 |
State | IL |
Description | The brake pedal feels spongy when I press it down, feels like there's air in the system. I got the brake booster replaced a few months ago at the dealership, but the problem is still there. Now there's another issue when driving on the highway, I have to step on the gas pedal all the way to the floor to increase horsepower. The rpm increases, but it takes a while to gain horsepower. |
Category | Service Brakes |
Date | Apr 13, 2021 |
State | WV |
Description | I bought this car brand new at about 10,000 miles started having a shuttering issue when braking wasn't to bad took it to the dealership said they fixed it I could tell somethings wasn't right it kept getting worse now where at 40,000 miles it's extremely bad the dealership replace the rotors on the front I had the replace several times because that is where it's feels the worse the dealership and fca would not help resolved this issues if any paper is required from the dealership I can get it it's worse coming down hill |
Category | Exterior Lighting |
Date | Mar 22, 2021 |
State | VA |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that while driving at night, the driver's and passenger's side headlights failed to adequately illuminate the roadway. Upon inspection, it was discovered that water and condensation were present inside the headlight housing. The cause of the failure was not determined. The local dealer haley chrysler located at 1906 s. Main st, farmville, va 23901 and the manufacturer were notified of the failure. The failure mileage was 45,000. |
Category | Exterior Lighting, Fuel/propulsion System, Suspension |
Date | Mar 07, 2021 |
State | NJ |
Description | My car rolls back out of gear. Transmission dragging. Electric problem wi lights. Slipping out of gear |
Category | Electrical System, Unknown Or Other |
Date | Mar 04, 2021 |
State | GA |
Description | Backup camera malfunctioning shows up side down camera when working most times backup camera shows a silver screen flickering this is back over prevention equipment malfunctioning malfunctioning this is a major safety problem this issue happened all of a sudden the backup camera work perfectly the night before the next morning the camera would not work and has not worked since there are recalls for this issue on the 2018 dodge journey which exactly what mine is but my vin says no recall the display appears on the rear view mirror |
Category | Suspension |
Date | Jan 17, 2021 |
State | WV |
Description | I got my 2018 dodge journey crossroad new with only 36 miles on it from the dealership. I've had nothing but problems with my front passenger side camber being out of line. I had to have my struts replaced under warranty. Camber not adjustable, dealer under warranty made whole bigger for adjustment. My 2018 dodge journey crossroad now only has 64,000 miles and my front passenger side top camber bolt broke and my wheel fell outward. Thank god I was just pulling out of my driveway making a right hand turn when it happened. |
Category | Electrical System |
Date | Dec 29, 2020 |
State | IL |
Description | My vehicle has 27400 miles and purchased april 4th 2018. My car battery light came on while driving. Took to dealership where I bought it. They replaced my battery and told me I didn't need a rental car. I went back to work 15 minutes away. Got off in 5 hours after replacement picked up my infant drove home which is 20 minutes away. As I was driving 15 minutes into my ride my lights start going crazy and the alternator light comes on and the car dies on the side of the road. How does this happen on a brand new car? |
Category | Electrical System, Exterior Lighting, Service Brakes |
Date | Dec 16, 2020 |
State | HI |
Description | 3rd brake light functions when doors are closed and reverse camera turns off when headlights are on. |
Category | Electrical System, Service Brakes |
Date | Dec 14, 2020 |
State | IL |
Description | The brakes sometimes feel that they won't stop. The rotors are getting some deep lines on it. |
Category | Engine, Power Train, Steering |
Date | Nov 27, 2020 |
State | SC |
Description | The ac air compressor are defective and caused the serptine belt to break and car stop immediately in traffic to a dead stop the dealership is not fixing it it's a factory default |
Category | Air Bags |
Date | Nov 13, 2020 |
State | IN |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that while driving approximately 50 mph the vehicle crashed into a deer. During the crash the front end of the vehicle sustained severe damage but the air bags did not deploy. The driver sustained a injured neck. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer yochums chrysler located at 1270 s hart street rd, vincennes, in 47591 was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 60,000. *dt*jb |
Category | Steering |
Date | Nov 04, 2020 |
State | TN |
Description | Power steering ruptured and leaking, happens when weather became colder. Already a known issue with other models. Please find a solution I'm very upset that I have a 2018, 30,000 miles that has been parked for weeks due to a issue that has not been properly fixed. |
Category | Electrical System |
Date | Oct 10, 2020 |
State | GA |
Description | The rear camera glitches, goes dark and doesn't come on. |
Category | Electrical System, Steering |
Date | Oct 04, 2020 |
State | TN |
Description | Whining noise, leaking power steering fluid from the bottom. Only 30,000 miles. Very upset. Was driving and heard a loud noise while turning. Also uconnect does not work, radio freezes up. Have to power off vehicle and restart to fix issue. |
Category | Vehicle Speed Control, Wheels |
Date | Aug 18, 2020 |
State | TN |
Description | Cruise control stopped working also tires wore bare in less than 26k miles |
Category | Engine, Power Train, Traction Control System |
Date | Aug 17, 2020 |
State | GA |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that the vehicle abruptly shook and vibrated at start-up with the traction control warning light illuminated on the instrument panel. The contact also stated the vehicle stalled without warning upon depression the accelerator pedal. The contact spoke to landmark dodge chrysler jeep ram (6850 mt zion blvd, morrow, ga 30260) where they informed him to tow the vehicle to dealer to have the vehicle inspected. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 5. |
Category | Vehicle Speed Control |
Date | Aug 14, 2020 |
State | AR |
Description | I was heading to the work and the speed limit is 55 but the speed motor was saying I was going 103 miles so I pulled over turned the car off and waitress 5 minutes and then it stopped but when I got off it did the same thang again and that was a month ago and it still does it |
Category | Power Train |
Date | Jul 24, 2020 |
State | OH |
Description | Awd system keeps failing, rear axle not getting any power from the transfer case. Front wheels spin on gravel or wet pavement while back wheels don't move. Then the awd system service light kicks on. Has been to the dealer 4 times & they still have not been able to resolve the issue. This creates a dangerous condition on wet or snowy roadways. |
Category | Service Brakes |
Date | Jul 11, 2020 |
State | WV |
Description | Since around 9,000 miles I have had a vibration when braking took it to the dealership they replaced the front rotors still doing it I have took it back 7 times they claim nothing wrong took it to another dealership nothing wrong took it back again they said it was the back rotor replaced them with new and still doing it the car has around 27,000 now dodge is refusing to look into it further it does it worse going doing hill using the brakes some times it gets to the point you have trouble braking |
Category | Power Train |
Date | Jul 10, 2020 |
State | IL |
Description | The dodge journey has faulty motor and transmission mounts causing my drive shaft to prematurely wear out only after 40 something thousand miles causing the vehicle to jerk when shifting, I currently have my vehicle in the shop getting these items replaced |
Category | Electrical System |
Date | Jul 08, 2020 |
State | IL |
Description | The radio screen will freeze for a few hours, turning on and off the vehicle will not help. It also will give a hard time paring the bluetooth even after the paring device has been in the list for days or weeks. |
Category | Electrical System, Vehicle Speed Control |
Date | Jun 03, 2020 |
State | AL |
Description | I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck. *tr |
Category | Vehicle Speed Control:cruise Control |
Date | Jun 01, 2020 |
State | TX |
Description | 2018 dodge journey. Consumer writes in regards to defective cruise control function. *ld the consumer stated upon returning home, the cruise control failed causing the vehicle to crash into the garage door and wall frame. There was also damage to a riding lawn mower. *js |
Category | Air Bags |
Date | May 17, 2020 |
State | CO |
Description | Passenger side head rest - headrest deployed when I moved the seat forward. Vehicle was running when sitting at a stop sign. |
Category | Electrical System, Unknown Or Other |
Date | May 04, 2020 |
State | NH |
Description | The backup camera stopped working and the cabin lights within the car would not turn off, not even while driving. The lights would get brighter every time I hit the break making it dangerous driving in the dark and eliminated the use of the backup camera for safety. |
Category | Service Brakes |
Date | Apr 15, 2020 |
State | ID |
Description | At just 13k miles all 4 rotors are completely warped and need to be replaced. Not covered under my extended warranty due to rotors are "maintenance" even tho rotors are supposed to last 70,000 miles! I was told to 'not use" my brakes while doing 75 around turns... That is chrysler's solution? Car shudders are 75 mph if you touch the brakes. *tr |
Category | Electrical System |
Date | Feb 18, 2020 |
State | FL |
Description | Rear passenger side window does not go down. All other windows go down normally except for one window. |
Category | Vehicle Speed Control |
Date | Feb 12, 2020 |
State | CA |
Description | While driving from san diego to dallas with cruise engaged it suddenly started to accelerate and became eratic speeding up and slowing down. Engine rpm fluctuated at same time. Braking did not fully disengage the system. When braked transmission would not shift and had to turn system off to halt its operation. Works fine at times then unexpectedly does it again. May be connected to operation in elevation changes. |
Category | Electrical System, Suspension |
Date | Feb 04, 2020 |
State | DC |
Description | Suv was making a loud whining sound took it in to be checked and was told the alternator was bad. Had it changed by dealership, I feel this should not have failed this soon when the suv is less than 2 yrs old. Now the passengers side strut is gone bad. |
Category | Unknown Or Other |
Date | Jan 24, 2020 |
State | AZ |
Description | Backup camera is extremely fuzzy and I can hardly see out of it!! |
Category | Engine, Structure:body, Vehicle Speed Control |
Date | Jan 11, 2020 |
State | TX |
Description | From day 1: car doesn't accelerate properly; doesn't go as it should when one pulls into traffic. Very scary! The 'extra gears' only make the motor sound like it's going to explode, & doesn't make car move any faster/easier. I am an experienced driver with a perfect driving record; it's not the driver! Second issue: the hood keeps popping up, and I fear it will eventually fly all the way up. These issues are life threatening. 3rd issue: it certainly doesn't get the gas mileage that it should, getting 16-18. Please help! As a cancer patient, I depend on this car to get to many dr visits. Thank you. |
Category | Electrical System, Suspension |
Date | Nov 19, 2019 |
State | TN |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that she was unable to unlock the doors while inside the vehicle. In addition, the door panel and key fob failed to operate, as needed. The contact was able to crawl out of the vehicle through the window. The contact drove to franklin chrysler dodge jeep ram (1124 murfreesboro rd, franklin, tn 37064, (615) 266-0145) where the body control module and lower control arms were replaced. The manufacturer was not notified. The failure mileage was 33,000. |
Category | Air Bags |
Date | Nov 18, 2019 |
State | AZ |
Description | I was in a car accident of dec. 2018 on the 1-10 going west bound. An underage, unlicensed driver hit me going 60-70mph when we were doing stop and go traffic. (I was stopped at the time same with all the cars in front of me. She never tried to stop since she was distracted and hit me twice. The 2nd time she panicked when she hit me so hard her car flew back and she hit the gas again instead of the break. The first time she hit me none of my airbags deployed and my head hit the wheel really hard, 2nd time my seatbelt locked (first time it didn't) and I had a bruise across my chest from it.*dt*jb |
Category | Electrical System, Engine |
Date | Nov 07, 2019 |
State | CA |
Description | I was driving mid day, 35 mph on major city street and the engine shut off without any warning. As I was in right hand lane I was able to force the car to the curb even though the power steering had shut down. With the car stopped I could see there were no warning lights on and the it was still in "drive". After my nerves calmed I was able to start the car and drive on. This was a rental car that I had driven for 1,700 miles during the past 10 days with out a problem. However an hour before I had been on a major interstate highway in a driving rainstorm. Had it shut down without warning there I am sure the accident would of shut that interstate for hours. |
Category | Power Train |
Date | Nov 07, 2019 |
State | OR |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that transmission fluid was leaking from the vehicle. The vehicle was taken to dick's country chrysler jeep dodge (503-746-9621, located at 767 sw baseline st, hillsboro, or 97123) where it was determined that the leak was not problematic and would not be repaired. The failure recurred with more leaks. The vehicle was taken back to the same dealer who stated that there was no failure with the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000. |
Category | Structure:body |
Date | Oct 11, 2019 |
State | AR |
Description | I was in a wreck on oct 2 2019 where the fount end of my car was ripped off and and severely damaged my airbags never deployed causing me to hit my door and window as well as slamming me into my dash causing injuries this wreck happened as I was crossing a intersection on a city street going about 15mph when another car hit me going very fast with extreme force |
Category | Electrical System, Power Train, Service Brakes |
Date | Sep 23, 2019 |
State | MI |
Description | I have had to bring my dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet . |
Category | Seat Belts |
Date | Sep 09, 2019 |
State | GA |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that the front passenger side seat belt webbing unraveled from inside the housing where the seat belt retracted. The vehicle was taken to hendrick chrysler dodge jeep ram duluth (located at 2473 pleasant hill rd, duluth, ga 30096, (678) 369-6704) where it was determined that the seat belt seemed deliberately cut. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 15,502. |
Category | Electrical System |
Date | Sep 03, 2019 |
State | CO |
Description | Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's , dealer can not fix problem went there 6 times. |
Category | Electrical System |
Date | Aug 30, 2019 |
State | SC |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that the electrical system failed to operate or would operate on its own. The contact stated that the headlights and tail lights would sometimes illuminate on their own. The contact also stated that certain unknown warning indicators would illuminate randomly while driving and then turn off. The contact drove to jt's chrysler dodge jeep ram fiat (4838 sunset blvd, lexington, sc 29072, 803-220-3725) on several occasions, but it was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 20. |
Category | Engine, Fuel/propulsion System |
Date | Aug 30, 2019 |
State | CA |
Description | I was driving on the freeway and noticed that it was struggling for power. I exited. At the stoplight my car started shaking and puttering. `when I pressed the gas to go the car puttered like it didn't want to go, but then did. So I drove to the car dealership on the next exit. My car shut itself off in the entrance to the dealership. The mechanic reported that a fuel injector had exploded and was spewing raw gas. My car is now in the shop awaiting parts. Another issue is that it easily slips int reverse while driving. Serious safety concerns! |
Category | Power Train |
Date | Aug 30, 2019 |
State | CA |
Description | The car has barely any power. The tackometer revs upto the red zone when going uphill and then still struggles to keep speed. When driving on the street my car revs up to to the 6 on the tackometer before changing gears. Sometime I have to let go of gas to get it to drop to change gears. |
Category | Unknown Or Other |
Date | Aug 30, 2019 |
State | CA |
Description | I was at the stop sign at the top of my hill. I accelerated and my purse fell forward and knocked my shifter into reverse at 5 mph. I was on a public road. Another time, my daughter reached for the plug to plug in her charger and accidentally knock the gear shifter into reverse from drive. We were stopped at a stop light. |
Category | Seat Belts, Unknown Or Other |
Date | Aug 24, 2019 |
State | AZ |
Description | When to use second row center seatbelt for child restraint on car seat. Noticed the mechanical lock from extension of the belt did not lock and if were to get in wreck would not function as the safety device should. Did a questioning of other similar vehicle owners and all have the same issue. This is when the vehicle is sitting still. Second problem is motor mounts when vehicle is parked on any incline surface even slight incline of jerking violently from park to any gear and back to park. Many other individuals also questioned have had similar issues and negative fixes or resolutions from dealerships repair personnel. This is from park to motion and vice versa. |
Category | Vehicle Speed Control |
Date | Aug 20, 2019 |
State | AZ |
Description | The stick shift that controls the vehicle for park, drive, neutral, reverse and manual modes is in the center of the vehicle, very much in the way of normal driving routines. 3 times now, since april, the shifter has accidentally been touched or bumped by the driver. Twice this happened and my car was placed into neutral in the middle of driving. Once my car was placed into reverse while driving! The placement of the shifter and the ease at which it shifts is potentially a fatal hazard. |
Category | Power Train |
Date | Aug 16, 2019 |
State | WA |
Description | When cruising down the road it feels as if the car drops out of gear momentarily then slams back into gear. This is a specific problem but it could be deadly. |
Category | Engine, Steering |
Date | Aug 08, 2019 |
State | IN |
Description | Tl* the contact owns a 2018 dodge journey. While driving on the highway at an unknown speed, the vehicle lost acceleration power and the power steering went out. The contact pulled over to the shoulder and shut off the vehicle. After a few minutes, the vehicle restarted and the failure went away. The failure recurred while at a stop light. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 20,100. |
Category | Unknown Or Other |
Date | Jul 18, 2019 |
State | SC |
Description | On june 3, 2019, I was driving along the road and my vehicle started smoking from the ac vent near the glove box. I got me and my son and four year old passenger out of the vehicle. Air bags started blowing out and vehicle was on fire and burned completely. No one will tell me why it burned. |
Category | Unknown Or Other |
Date | Jul 02, 2019 |
State | CA |
Description | Kumho tires on my 2018 dodge journey is deteriorating and chunks of tire are coming off. Tie size are 225/65r17 |
Category | Wheels |
Date | Jul 02, 2019 |
State | CA |
Description | Kumho tires 225/65r17 have chunks of the thread coming off, the vehicle vibrates going over 65 mph which makes me not want to put my kids in it at times. |
Category | Electrical System |
Date | Jun 18, 2019 |
State | TX |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned. Lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) did not assist with bringing the vehicle in for diagnostic testing even though there was a warranty on the vehicle. Also, the dealer refused to provide a rental vehicle even though it was stated in the warranty. The manufacturer only asked the contact to leave the vehicle at the dealer and offered no assistance with a rental vehicle. The dealer refused to provide the contact with an email address to send the manufacturer videos of the failures. The failure mileage was 20,000. The vin was unknown. |
Category | Electrical System, Vehicle Speed Control |
Date | Jun 06, 2019 |
State | TX |
Description | The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal... My vehicle only has 14k miles on it |
Category | Electrical System, Power Train, Vehicle Speed Control |
Date | Jun 05, 2019 |
State | TX |
Description | James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was on |
Category | Electrical System, Fuel/propulsion System, Vehicle Speed Control |
Date | May 29, 2019 |
State | NC |
Description | When I went to dealership I knew I want a truck with 3rd row, I test drove the journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would ,ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 mph faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume. |
Category | Fuel/propulsion System |
Date | May 26, 2019 |
State | TX |
Description | When driving over 50 mph the rpm starts escalating and goes back to normal. Rpm repeats after one to two minutes. After putting a full tank of gas, check engine light came on and meter read gas tank empty. Vehicle stayed with the dealership for 8 days first time. Fuel pump and wires was fully replaced. Vehicle is back with dealership for a second time. This time the gas meter reads less than 3/4 tank as a full tank of gas is put into the vehicle. Rpm starts doing the same thing when the vehicle hits 50 mph. Was informed by the dealership fuel pump and wires are the reason for my vehicle being in the shop again. Vehicle is back twice in the shop less than 2 months. Still without a proper working vehicle |
Category | Seats |
Date | May 24, 2019 |
State | NM |
Description | When second row seats are folded in the upright position and slid forward. They do not lock in place. The seat slams forward and backwards. This is an extreme safety and should be repaired before causing a severe injury. |
Category | Engine, Service Brakes, Steering |
Date | Apr 29, 2019 |
State | IL |
Description | The car kept losing power in the middle of driving and no engine lights were popping up to show that anything was wrong with the vehicle. The first 2 times were in reverse. The power cut off and I was unable to move the steering wheel or brakes. I was able to restart the car and go. The third time I was going forward on a highway. I slowed to turn on and the power cut off in the middle of the turn. I was unable to control the steering wheel or brakes. Luckily I was not around other vehicles and the car slowed to a stop on the side of the road in grass. This occurred with a young child in the car and it scared both of us. I was able to then start the car again and get it into the dealership service department the next day. The service department could not find anything wrong with the vehicle when they hooked it up to their machines. They drove the car for a week and were unable to find anything wrong with the vehicle. The last day when they took it for one more drive the car died on them in the middle of driving. They hooked the car up again and it showed that nothing was wrong. When they contacted chrysler corporation they told them to look at the engine. That is when they found metal shards and other things wrong with the engine. The corporation had known that some of these engines were faulty but had not notified the dealership or the consumers that they could be driving a car with a faulty engine. This was most definitely a safety issue and especially concerning since we had been driving our young children in the vehicle with us. I believe the consumers should know that they could have faulty engines and not know because the service machines do not detect the problem and chrysler is not giving out the information. |
Category | Unknown Or Other |
Date | Apr 29, 2019 |
State | TX |
Description | The vehicle has difficulty going up hill. When decrease speed or stops and you want to step up the gas, it takes a long while. Sometime it shakes when you power on. The computer freezes. Lots of hesitation to go or sometimes it was to keep going when you are at a stop. |
Category | Electrical System, Engine |
Date | Apr 17, 2019 |
State | MO |
Description | Tl* the contact owns a 2018 dodge journey. While driving 35 mph, the check engine warning indicator illuminated. The contact called all star dodge chrysler jeep ram (located at 11503 st charles rock rd, bridgeton, mo 63044) where it was diagnosed that the ambient air temperature sensor failed. The contact stated that the check engine indicator turned off the next day. The contact then called the dealer and was advised not to bring the vehicle in for repairs because the sensor system reset itself but if the check engine warning light re-illuminated to bring the vehicle back in for repairs. On another occasion, the contact also stated that the vehicle failed to start while attempting to drive. The vehicle was towed back to the same dealer where it was diagnosed that the ground wire from the battery to the vehicle was not connected appropriately. A new battery was installed to repair the vehicle. The manufacturer was not contacted. The approximate failure mileage was 22,000. |
Category | Engine |
Date | Apr 17, 2019 |
State | MO |
Description | 2018 dodge journey. Consumer writes in regards to illuminated check engine light. *ld the consumer stated the vehicle was repaired twice, but the failure recurred. The dealer was unable to determine the cause of the failuire. The consumer requested a full refund or a new vehicle of a different make and model. *js |
Category | Electrical System |
Date | Apr 09, 2019 |
State | OH |
Description | The radio in this vehicle often will make a sudden loud noise mid-music and then shut down the system entirely for about a minute. It then starts back up as normal. This happens unpredictably about once a week since I purchased the vehicle around november. |
Category | Seat Belts |
Date | Mar 24, 2019 |
State | CA |
Description | Seat belt comes out with minor tension without pushing seatbelt release button. This has happend many times. 9000 miles on car. |
Category | Electrical System, Electronic Stability Control, Unknown Or Other |
Date | Mar 16, 2019 |
State | IA |
Description | My car started off with the engine light coming on and then soon after, as I slowed down and turned, my engine shut off, I lost all power steering, and the battery remained on. This has happened since many times and is completely random. (doesn't matter if I just started the car, I've been driving for 20 minutes, warm weather / cold weather, it just happens when it happens.) more recently, the tcs (traction control system) will turn on randomly. (I have footage of the road being 100% clear while this is on in my car.) it will not shut off once it turns on. It makes it so I can't speed up hardly at all which of course hasn't had the best outcomes on the highway. And along with that, if I'm driving and take my foot off the gas, the sputters quickly for a moment and jerks the car down as if the brakes lock for a moment. Lastly, the car recently made clicking noises and I'm having trouble with the gas filling up. (it says it's full when it's clearly not) I've taken my vehicle in before and they said they couldn't find anything wrong. I had to cancel a recent appointment due to the flooding in iowa but I'm afraid there is something far worse that they wont be able to fix, like last time. I'm sure this is a great vehicle, but I got a lemon for sure. There's currently 8,155 miles on the vehicle and I bought it new as of 10/01/2018. Clearly something is very wrong with the vehicle. |
Category | Engine |
Date | Mar 11, 2019 |
State | MO |
Description | Tl* the contact owns a 2018 dodge journey. While driving 22 mph, the check engine warning indicator illuminated on the instrument panel. The vehicle was taken to joe machens chrysler dodge jeep ram (1310 vandiver dr, columbia, mo 65202, (573) 474-9500), but the cause of the failure could not be diagnosed. The failure recurred. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer for additional diagnostic testing. The failure mileage was 11,005. |
Category | Electrical System, Seat Belts, Structure:body |
Date | Mar 02, 2019 |
State | AL |
Description | The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road . The dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side |
Category | Exterior Lighting |
Date | Feb 20, 2019 |
State | GA |
Description | Headlights leak causing water to build up inside light housing usit |
Category | Seat Belts |
Date | Feb 01, 2019 |
State | TX |
Description | Tl* the contact owns a 2018 dodge journey. The contact stated that the front passenger seat belt failed to restrain properly. While driving 65 mph, the driver was able to avoid a near crash. The front passenger seat belt failed to restrain her and caused her body to slip out of the seat belt and strike the dashboard and floor board. The contact's head and neck were caught in the seat belt shoulder strap, which caused the contact's head to feel abnormal for a few days. The vehicle was taken to an unknown dealer for inspection, but they were unable to locate a failure with the seat belt. The dealer stated that the leather seat may have caused the seat belt failure. The seat belt was not repaired. The vin was not available. The approximate failure mileage was 15,000. |
Category | Air Bags |
Date | Jan 25, 2019 |
State | CA |
Description | Tl* the contact owned a 2018 dodge journey. While driving 75 mph, the contact fell asleep and crashed into a cable median. The front driver's side wheel and the axle fractured and detached from the vehicle. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was totaled and towed to a tow yard. The contact called john l. Sullivan dodge chrysler jeep ram at 530-763-1670 (located at 950 harter pkwy, yuba city, ca 95993) and was provided an identical vehicle at the contact's expense. The cause of the failure was not determined. The manufacturer was made aware of the failure and did not assist. The failure mileage was 2,138. *dt*jb |
Category | Seats |
Date | Dec 19, 2018 |
State | NM |
Description | I have a 2018 dodge journey I had the driver sest reclined all the way back to vacuum. I lift the handle to put seat up and it flew forward hard. After turning on vehicle noticed airbag light is on. Took to dodge they said its the driver headrest the wires were pulled out and activated airbag light. The warranty wont cover it because they said the wires got ripped off from someone intentionally pulling the seat off. The seats are dangerous as fast as they flip forward. There must have been a defect if the wires got unattached from just it swinging forward. |
Category | Service Brakes, Unknown Or Other, Vehicle Speed Control |
Date | Dec 12, 2018 |
State | NV |
Description | While driving on the highway in my brand new dodge journey that was purchased less than 2 weeks ago, all the vehicles came to a stop and were stationary. My car included was stationary or stopped. While waiting for traffic to go, my foot was on the brake when my car suddenly accelerated (was in motion) and started to move forward. My foot was still on the brake when this occurred. I continued to push down the brake as hard as I could and pump the brake to make the car stop but it felt like the brake pedal would not go down. My brakes did not work and the vehicle in front on me ended up stopping my car. I pulled over to the left shoulder of the highway as much as I could and put my car in park and called highway patrol. *dt*jb |
Category | Electrical System, Power Train, Unknown Or Other |
Date | Dec 07, 2018 |
State | GA |
Description | When in reverse on a upward slant or street or a hill the car will go go foward as if driving in drive position until you step on brake very heavily and quickly press hard flooring the gas pedal and excelliarator fast. When pressing brake on a hill and on flat surface if u dont keep full pressure on brake car will roll back |
Category | Steering |
Date | Oct 22, 2018 |
State | GA |
Description | It's making a winning noise. |
Category | Service Brakes |
Date | Oct 10, 2018 |
State | GA |
Description | Takata recall. My vehicle brakes has a pause between them. When I am coming to a stop it take a while to break. The breaks are not consistent this is very scary, I was driving on the freeway yesterday and the breaks took a while to actually start breaking. These breaks are not right. I was told after 500 miles the car would break in and drive better. But still driving the same. Very dangerous for myself and my family. |
Category | Service Brakes |
Date | Oct 05, 2018 |
State | MO |
Description | Was raining and when I went to break it's like there was a little bit a break failure like it did not want to stop the vehicle and I ended up skidingbefore the vehicle came to a stop but did not hit anything so it's like it it did not want to grip the pavement or stop until it actually gripped |
Category | Service Brakes |
Date | Sep 01, 2018 |
State | GA |
Description | Some days my brake pedal feels more firm and will stop on a dime than others times it feels spongy or soft and goes to the floor it does stop the vehicle but when it's spongy it takes longer almost as if I'm driving a freight train at 60 miles an hour highway in or in town driving as of today I don't have any other complaints other than the brakes |
Category | Unknown Or Other |
Date | Jul 30, 2018 |
State | GA |
Description | I thought this vehicle came with a back up camera? I though it was mandatory that all vehicles sold after may 2018 will have a back up camera installed. |
Category | Unknown Or Other |
Date | Jul 24, 2018 |
State | GA |
Description | Purchased this vehicle 7/13/2018 and it is not equipped with a backup camera. Dodge is also advertising that this is standard equipment on the vehicle. They also did not disclose that the vehicle was not equipped. As far as I know all vehicles are to be equipped by may 1, 2018. This was purchased from peacock in brunswick, ga |
Category | Service Brakes |
Date | Jul 09, 2018 |
State | AR |
Description | Tl* the contact owns a 2018 dodge journey. While depressing the brake pedal, the vehicle would skid before stopping, which extended the braking distance. The contact indicated that the failure was intermittent. The failure was not diagnosed or repaired. The local dealer (trotter auto el dorado, 1910 w. Hillsboro st, el dorado, ar) was notified of the failure. The manufacturer was not notified. The failure mileage was 200. |
Category | Electrical System, Engine, Fuel/propulsion System |
Date | Jun 25, 2018 |
State | AR |
Description | After pcm and ecm recall repair, bluetooth system would not connect, check engine light on, touch screen radio malfunctioning while driving, eco color driveing tracker nolonger worked, the electronic gas miles was incorrect (exp: after puting gas in miles showed 115 until empty, drive 7 miles the car would show 70 miles to empty) both would malfunction while driving highway and city. Vehicle would now shake when idling and was hesitate to start. Vehicle has been at dealership repair shop for 7 days for second repair. |
Category | Electronic Stability Control, Engine, Vehicle Speed Control |
Date | Jun 04, 2018 |
State | AZ |
Description | On 6/4/2018 I picked up my vehicle from the service department at my local dealership after taking it in for the abs and traction control lights being on and loss of power. The dealership advised they did an update on the power control model and fixed a wheel speed sensor. While on the freeway about 9 miles away from the dealership the lights (abs and traction control) came back on and the rpms went up. The vehicle was in cruise control and the vehicle had a 5mph loss in speed but went back up to 65mph with the raise in rpms. While going to exit the freeway and applying the brakes the cruise control would not disengage. I immediately placed the vehicle in neutral and turned the engine off and pulled to the right hand shoulde allowing the vehicle to coast to a stop.. After pulled over I applied the brake and placed the vehicle in park and turned the vehicle back on. The abs and traction control lights remained illuminated. I called the dealership and was advised to bring the vehicle back and I advised I would bring it back in the morning and would not use the cruise control. This is now the second time the vehicle will be going to the dealership for the same issues which include the abs and traction control lights being illuminated with the traction control and abs not working, loss of power and high rpms and bluetooth not working (not a major concern). This is the first time the cruise control has failed to disengage and only my fourth time using cruise control as it is a new vehicle and I don't use it much on the freeway. |
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2018 dodge journey, 36k miles. Transmission shift issue, slipping now stuck in 2nd won’t shift. Was going 90 and slammed into 2nd sending me all over the road until I popped it into neutral. No word back from dealership yet. Car goes nuts alot because it thinks keyfob isn’t near car, brand new batteries too. Door handles detect I’m there but don’t automatically pop locks anymore. Bluetooth almost never connects and makes it such a pain to be hands free. Left front tire has been replaced 3 times still leaks, no damage to vehicle at all and I only drive it, never hit a curb or anything.
I have a 2018 Dodge Journey GT and I’ve it for 2 years now. I heard this “clacking sound” in my engine. My first major problem with the vehicle was last September when I had to have my “flywheel” (a heavy disc attached to a rotating shaft that smooths out the engines power and energy) replaced due to it being “cracked.” This costed $1700, however; thankfully it was still under warranty, so the warranty took care of repair cost and labor. My second major issue was yesterday. I driving along and the car loses power while I’m driving and of course the steering wheel locked up. Scary!!!! Thank God no other vehicle (s) were behind me. Had it been so that would have been a different scene! Get it towed to a shop and spent over $300 replacing the battery. Picked up my whip today and ran errands. At 8:06pm (tonight) my car loses power again!! Smh…so it has been towed back to the shop that replaced my battery for me today. Smh!! Ugh!! 😫🤨😒😕🙁
I have been having several issues with my 2018 Dodge Journey. First it was the breaks which drives me crazy. Then the takes off is horrible! I have replaced the axle, the coolant keeps running out, my transmission keeps jerking (gotten it fixed before) and the entire truck cut off in the middle of the highway!! Thank God I was close by an exit. I keep up with my oil changes and anything that’s should be common to fix. But I’m over my head with this truck! And I still owe on it! This was a waste oh my money!!!
i bought the car in May of 2019 not even a week afterwards i was parked on a flat surface and the whole car was off while exiting the vehicle and walking to my destination something told me to look back and my car was in reverse rolling backwards on its own while vehicle was off i tried jumping into the car and ended up being ran over however nothing was broken thank God for that but i had my roommate with me and she saw to that the car was in parked and turned off i took it to dodge the next day and they said they couldn’t find nothing on the computer (clearly it was off so i’m sure they wouldn’t of seen anything. as of now August 2020 this things revs up by itself and after turning left or right on a road the speed goes down instead of up while pressing the accelerator and has a hard time shifting gears what do i do
I have several issues with my 2018 Journey bought it brand new first problem was saying the key not in vehicle when it was sitting right there,second acting like it wanted to stall out during excelloeation, rough start as if misfiring, brakes skidded vibration in petals seat belt sensor going out on passenger side oh and favorite to go along with brake skidded airbags failure to deploy when my car was totalled out in a wreck October 2 2019 hit my brakes car slid front end was ripped off yet airbags never deployed I was slammed all over the inside of my car hell the battery was sitting on my control arms cracked open if that tells you how hard it was at impacted I’m so upset for this to have been my first ever new car I just can’t believe all that was going wrong with it oh don’t forget windshield washer fluid lines detecting for no reason uggg