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While minivans have lost some popularity with the rise of SUVs, the 2018 Dodge Grand Caravan continues to be a family favorite. The company claims that this model provided “uncompromised capability,” but that’s not the general consensus from owners. In fact, the defective powertrain, faulty exterior lighting, glitchy electrical system and faulty service brakes make this minivan a dangerous vehicle to drive.
Contents
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NHTSA Complaints for the 2018 Dodge Grand Caravan
| Complaint Category | Number of Complaints |
|---|---|
| Electrical System | |
| Structure:body | |
| Unknown Or Other | |
| Engine | |
| Power Train | |
| Service Brakes | |
| Air Bags | |
| Fuel/propulsion System | |
| Seats | |
| Latches/locks/linkages |
Problems with the Transmission
The powertrain includes one of the most vital components of any vehicle: the transmission. When this part fails, all bets are off.
That’s what happened to this Edmunds reviewer. “When it reached 64,000 miles the entire transmission went out. The transmission torque converter, which if you did not know is a round piece of steel in your transmission, got a hairline fracture in it. This tiny crack caused the entire transmission to fail. We had to pay $3,500.00 dollars for a rebuild. The company that rebuilt it AA Allstars were awesome! They informed us that they were regularly replacing transmissions for Dodge Caravans because of this part. The mechanic said Dodge used a cheap steel for the torque converter. He also mentioned that there was a kit sold by Dodge to repair it because it was a common problem. When I contacted Dodge to get some type of reimbursement I was denied because my warranty stopped at 60000 and I was at 64000. In my opinion a vehicle bought new should not need a new transmission at 60000 miles.”
Sadly, FCA has kept the manufacturer communications to a minimum and has nothing to say regarding the defective transmissions or why they are failing right after the warranty expires. If you ask some of the owners, it’s simply a racket. In the meantime, owners are left footing a hefty bill that wasn’t planned for. Maybe the tagline should be – “uncompromised capability until the warranty expires; then you are on your own.”
Problems with the Headlights
If things couldn’t get any worse, it’s about to be clear how dangerous this Dodge Grand Caravan is.
Sit down before reading this Edmunds review. “This is a very sad review because I’ve done plenty of nighttime driving before never had an incident until last night. I’ve noticed when I got the van that the headlights were too dim, well what happened last night confirmed it as I was driving a small distance destination going the speed limit on a city highway and hit a woman pedestrian going 35 to 40 mph! The street lights in this section of the highway were almost nonexistent and I didn’t see this poor woman until I was right on top of her by then it was too late! I am 99% sure she died leaving behind a daughter and brother to take care of her now!!! This was in Orlando FL on Oak Ridge Rd. It seems like the headlights that are on this van are there for simple legal purposes because they serve no other purpose!!!”
No one wants to be in this type of situation, but once again Dodge is quiet regarding any concerns. Instead, the company continues to manufacture minivans that hit unassuming pedestrians. Consider this a warning to all pedestrians everywhere. If you see a Dodge Grand Caravan heading your way at night, stay out of the way.
Problems with the Electrical System
With the electrical system, faults can be downright annoying or dangerous. This minivan has a mixture of both.
One NHTSA review talks about a nuisance. “The power locks are failing to work. Right now passenger door and sliding door locks stopped working. Sometimes, you can’t even unlock the door to open them. Which is a big safety problem.”
FCA doesn’t want to talk about any issues unless they are forced to issue a recall, which is precisely what occurred with the electrical system. NHTSA Campaign Number 18V524000 talks about a faulty voltage regulator that can cause the minivan to stall and cause an accident. This affects over 12,000 vehicles and poses a real safety concern. Surely, it’s evident to see where all of the compromises are now.
Problems with the Brakes
Another vital system is the service brakes, especially with all of the other malfunctions occurring with this vehicle.
Yet, another NHTSA complaint says this system is faulty as well. “I was in Allentown and my brake pedal drifted halfway to the floor while at the stoplight. I was at Pep Boys and they bled the brakes. That seemed to do the trick. Here we are two weeks later and the brake pedal is getting spongy and drifting again. Therefore no fluid leaks any place. There have been similar complaints on online boards. I paid cash for this van July 1, 2019. I should not have this problem. This is a manufacturer defect and is a safety hazard for myself and my passengers. Not to mention other persons on the road or crosswalks.”
Funny this review warns pedestrians after what has already been revealed. The company was forced into a recall related to the braking system. NHTSA Campaign Number 18V52300 talks about how the rear brake caliper pistons feature an insufficient coating that could reduce braking performance and cause a crash. Combine that with headlights that don’t illuminate the road and a stalling condition, and this Dodge Grand Caravan is just waiting to cause trouble. Sadly, this recall affected over 150,000 vehicles, which further proves how much FCA lied when claiming that this vehicle doesn’t compromise. It should be in the junkyard with other lemons.
Your Lemon Law Legal Rights
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Complaint Data
| Category | Power Train |
| Date | Mar 20, 2023 |
| State | TX |
| Description | Transmission leak leading to transmission needing to be rebuilt |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 15, 2023 |
| State | MI |
| Description | Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside. |
| Category | Seat Belts |
| Date | Mar 09, 2023 |
| State | ID |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated that the second-row driver's side seat belt malfunctioned and failed to unlock, causing the child to become entrapped in the car seat. With help from a family member the contact was able to eventually maneuver the child out of the car seat. During the failure, the child had stomach pains. No medical treatment was required. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 83,000. |
| Category | Latches/locks/linkages |
| Date | Mar 08, 2023 |
| State | CA |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated that the driver's side rear passenger sliding door failed to unlock. The contact was unable to unlock the door. The vehicle was taken to an independent mechanic, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was not repaired, and the contact stated that both rear passenger's side sliding doors failed to unlock as designed. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. |
| Category | Engine, Fuel/propulsion System, Power Train |
| Date | Mar 03, 2023 |
| State | VA |
| Description | Check engine light came on. Vehicle would shake and have trouble accelerating when I put my foot on the gas pedal, it was worse if gone above 45 mph. Vehicle was sent to mechanic for diagnosis and repair. P0302 code was read for #2 fuel cylinder misfire. Pcv valve, coil pack, all spark plugs, & fuel injector were replaced. Check engine light is still on. Vehicle cannot be operated under mechanics safety recommendation. There is still a cylinder 2 misfire. Car can stall at anytime if operated. Dodge dealership have been notified and said there are no recalls. Warranty only covers up to 60,000 for power train issues. I've called another shop as well for a 3rd opinion, the engine has been failing in many vehicles with the same code. |
| Category | Electrical System |
| Date | Feb 27, 2023 |
| State | TX |
| Description | Sliding doors stuck in lock position from the actuator |
| Category | Unknown Or Other |
| Date | Feb 08, 2023 |
| State | CA |
| Description | Left sliding door actuator frozen. Unable to exit car if there is an emergency. |
| Category | Structure:body |
| Date | Feb 06, 2023 |
| State | NY |
| Description | Rear passenger door is stuck in the lock position due to a faulty lock actuator. Huge. Safety. Risk and a known issue. |
| Category | Electrical System |
| Date | Feb 01, 2023 |
| State | FL |
| Description | Drivers side sliding door actuator broke leaving door in locked position. Unable to manually or electrically unlock door to open it. While researching this found passenger side door actuator broken leaving door in unlocked position. Unable to manually or electrically lock door. |
| Category | Structure:body |
| Date | Jan 26, 2023 |
| State | OK |
| Description | The trim located on the driver's side door (next to the window, on the side of the window closest to the rear of the vehicle) came off while we were driving 70 mph down a highway. It hit near the window of the passenger door (on the driver's side, where a child was seated), causing damage to our vehicle, and then continued to fly, thankfully not hitting any vehicles behind us. I report it because we have family who also have this same type of van and the exact same trim came off of the exact same spot. And I have seen multiple, multiple of the same type of vans since with the same exact missing trim. This is a safety risk to everyone else on the road, and it was a safety risk for my own family when it came off and barely missed a window. |
| Category | Electrical System |
| Date | Jan 25, 2023 |
| State | TN |
| Description | Driver-side sliding passenger door lock gets stuck in locked position. Will not unlock with key fob or buttons inside the car. You have to manually push the lock with great force to get it to disengage. This is a serious hazard because it effectively traps people in the backseat because you cannot manually disengage the lock. This is apparently a known issue by the manufacturer, and it costs between 00 and 00 to fix. No warning lights or indicators signaled this problem prior to failure. First failure of this kind started 1/23/23 |
| Category | Unknown Or Other |
| Date | Jan 14, 2023 |
| State | NV |
| Description | My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly? |
| Category | Electrical System, Unknown Or Other |
| Date | Jan 10, 2023 |
| State | MI |
| Description | Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside. |
| Category | Engine |
| Date | Jan 04, 2023 |
| State | NY |
| Description | Engine is throwing a po302 code, cylinder #2 has low compression, exhaust valve guide has loose tolerance from manufactuer, dodge won't stand behind repair due to 2nd ownwership, dodge knowes this is a design flaw and needs to cover the repair cost. It is my understanding that some states have class action law suits filed, I am unable to drive or sell this vehicle because of the engine code and repair will cost +00 |
| Category | Structure:body |
| Date | Dec 05, 2022 |
| State | CA |
| Description | Both of my sliding door actuators are seized and won't unlock/lock. Currently, my driver side sliding door is stuck in the lock position. This is a safety hazard because if my car were in an accident and my kids needed to exit the vehicle, this door not opening would be an issue. Also, my passenger side sliding door also doesn't lock. This is an issue because anyone could enter my vehicle without me knowing and either steal the vehicle or could try to harm my wife or kids by waiting inside without them knowing. I have tried to discuss this with the dealership and with dodge, but they are unwilling to inspect the vehicle without a fee. I currently don't have enough money to get my vehicle inspected or to get the repair done. I have looked online and I do see that this issue has occurred with the same model for years 2013-2017. I have also read online of other vehicle owners having a similar problem. |
| Category | Latches/locks/linkages |
| Date | Nov 30, 2022 |
| State | NJ |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated that the passenger's side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Nov 22, 2022 |
| State | NV |
| Description | Cranks but no fuel fix. Possible tipm fuel pump relay issue. |
| Category | Structure:body |
| Date | Nov 17, 2022 |
| State | CA |
| Description | The sliding door on the driver's side is locked closed and it cannot be unlocked or opened. The sliding door on the passenger's side can be opened and closed, but cannot be locked. As such, that door can be opened when the van is driven. The door locking failures occurred without any warning. According to the mechanic, both failures were due to worn door latches, which can be repaired/replaced for more |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 15, 2022 |
| State | NV |
| Description | The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous. |
| Category | Air Bags |
| Date | Oct 19, 2022 |
| State | TX |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated while driving approximately 6 mph and crossing a railroad track, the driver's side front and driver's side rear passenger's side air bags deployed. The contact stated there was no warning light illuminated. The contact stated that the police were on scene and filed a police report. The contact stated that the air bags deployed with force and damaged the side sliding door. The contact stated that the sliding door could not be opened. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that his insurance provider was sending an appraiser to inspect the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000. |
| Category | Electrical System, Structure:body |
| Date | Oct 17, 2022 |
| State | IA |
| Description | Passenger door lock actuator stuck in the unlock position. When manually locked, actuator began buzzing when unlocking using electric methods. The van will not always unlock the doors via key fob since this has happened. I have small kids, and in the event of an emergency, it is important to be able to reliable unlock the rear doors if vehicle evacuation were necessary. I am in the processes of ordering a replacement actuator and will self install, but will keep the original on hand if the need arrises for it to be inspected. The vehicle has not been looked at by anybody other than myself as I do my own mechanic work. |
| Category | Electrical System, Engine |
| Date | Oct 07, 2022 |
| State | MA |
| Description | My cars engine light came on. First I thought it's was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn't start. I had to have it towed- the mechanic stated it's always a problem em with dodge caravans it's the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodge dealership and it's a cylinder head that needs to be replaced. This car is 4 years old, just at 75,000. In the ordinal owner and maintenances as suggested by manufacturer. This is unsafe and I cannot drive my children around in this vehicle. This is a known issue with these. My mechanic had another one in his shop with the same issue, but only 45,000 miles. I cannot drive this car, as it will continue to crack and cash a fatality with my children in the car. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 06, 2022 |
| State | IL |
| Description | The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident and there is no way to force the door open. This problem could also happen to the sliding door. I have small children and I worry about this issue. My van only has 64,000 miles and I bough the vehicle used just six months ago. Prior to the failure the door would make a buzzing sound and seem to struggle to close. There should at least be a way to operate the door manually for safety reasons and that is not the case. This is dangerous. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 03, 2022 |
| State | FL |
| Description | Power control module or totally integrated power module(tipm) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at dodge dealership for octuber 10. They will charge 0 just to inspect. Vehicle vin # not included in the recalls with the same issue. |
| Category | Electrical System |
| Date | Oct 02, 2022 |
| State | OR |
| Description | Every time I unlock the door or lock it it makes this loud buzzing noise, |
| Category | Structure:body |
| Date | Sep 29, 2022 |
| State | TX |
| Description | Left side passenger door stuck and will not open. Minivan was manufactured 12-2017 according to door sticker information. |
| Category | Seats |
| Date | Sep 19, 2022 |
| State | FL |
| Description | The front seat passenger headrest broke open (the back of the headrest separated from the front which should only happen in a rear end collision) without cause. It appears to be a known problem with this seat headrest as noted on other dodge vehicles which have recalls. If somebody was sitting in the sit when this happened, it would have resulted in a head and neck injury. The 2018 dodge caravan should also be on the list of having ahr (active headrest restraint) system that is malfunctioning. This happened on september 5, 2022. |
| Category | Structure:body |
| Date | Aug 06, 2022 |
| State | TX |
| Description | The sliding rear passenger door (on the driver's side) will not open. It happened without warning; after some internet research, it appears that is a frequently occurring issue with models of dodge grand caravans. I'm the event of an emergency the side door panel would be difficult to escape. I have yet to take it a repairman for evaluation. |
| Category | Unknown Or Other |
| Date | Jul 27, 2022 |
| State | IA |
| Description | Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats! |
| Category | Unknown Or Other |
| Date | Jul 25, 2022 |
| State | MO |
| Description | Around february 2022 the passenger side sliding door on our 2018 dodge caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On july 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >0. |
| Category | Structure:body |
| Date | Jul 07, 2022 |
| State | FL |
| Description | 2018 dodge caravan (52,000 miles) rear sliding passenger door will not open under any circumstances. Door is in locked position and cannot be opened manually from the outside or inside of vehicle. Door will not open electrically with the key fob or the overhead console button. Door actuator is frozen in the locked position. If passenger in rear seat on passenger side had to get out of vehicle in an emergency they would have to exit using another door. It is my understanding that chrysler is aware of potential safety issues with this situation occurring and I have seen several class action lawsuits regarding this online. |
| Category | Electrical System |
| Date | Jun 23, 2022 |
| State | MS |
| Description | Rear passenger door is stuck in closed position. No way to override actuator to allow door to open. This is an for the rear passenger in the event they need to exit that door. |
| Category | Structure:body |
| Date | May 30, 2022 |
| State | WI |
| Description | The sliding door will not unlock and can not be opened from the interior or exterior. There is an extended warranty covering 2015 through 2017 dodge grand caravans but it does not cover 2018 or newer models even though it is the same design. |
| Category | Latches/locks/linkages:electronic Lock/latch Actuator |
| Date | May 25, 2022 |
| State | MO |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated his wife had locked the vehicle and while attempting to unlock the driver's side sliding door the next day, the door failed to unlock. The contact's wife attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700. |
| Category | Engine |
| Date | May 15, 2022 |
| State | CA |
| Description | My 2018 dodge grand caravan had a check engine light come on indicating a cylinder 2 misfire. I took it to my dealership to find out if it was just the spark plugs. After multiple days of back and forth calls they informed me it was the cylinder head it's self and that the cost would be around 00 to fix if warranty chooses not to cover the repair. My child is wheelchair bound and we have been forced to cram into a small dodge dart until warranty department clears the repairs. I have already turned in all the service paperwork showing all services have been done on time. It only has around 75000 miles on it, it's never been in an accident, and has always been maintained. After extensive searches on the internet it has been an ongoing issue with the 2013 -2018 dodge grand caravan models cylinder heads. |
| Category | Air Bags |
| Date | May 13, 2022 |
| State | CA |
| Description | The airbag is malfunctioning and sending aa fault to the dashboard. My safety is at risk because if I'm in a accident and the airbags might not deploy. The problem has not been confirmed by a dealer yet or inspected by the manufacturer. Yes the warning lamp appeared 48 hours ago. |
| Category | Electrical System, Structure:body |
| Date | Apr 20, 2022 |
| State | PA |
| Description | Sliding side door on drivers side is locked and unable to get in or out of door. Carry 4 grand children in back and they could not be removed from side door in an emergency. Cannot unlock by key fob or manually. Vehicle has 46000 miles on it |
| Category | Unknown Or Other |
| Date | Apr 18, 2022 |
| State | CA |
| Description | Both sliding doors started making buzzing sounds when they were locking or unlocking. Then they would open halfway and then suddenly close- when it closed it would not reopen and we could not exit the rear of the van. I had to wait a month to get it into the dealership, now they are saying that it will be at least a week to figure out what is wrong with the vehicle???? I have read numerous other complaints online regarding this very problem, please have it addressed!!! This has been going on for over a month. It is currently at the dealership for repairs. |
| Category | Unknown Or Other |
| Date | Apr 01, 2022 |
| State | MO |
| Description | My 2018 dodge grand caravan drivers side rear sliding door stopped opening 2 weeks ago without warning. It is stuck in a locked position and cannot be unlocked by overhead button, manually, interior door button, key fob or outside handle. This is a huge safety issue in case of emergency where my children would not be able to get out of the car. Upon investigation, this is a known, huge problem with these vans. This is a very expensive and unsafe problem. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 28, 2022 |
| State | NV |
| Description | Driver side sliding door will not open. Is locked and can not use this door to enter or exit the van. We bought this 2018 dodge grand caravan about 2 years ago only had this car for 2 years doors been stuck for 1 year I would say. It just stopped working one day!!! We have 2 disabled children and if something happens our children can not get out . There have been alot of complaints on this!! Why hasn't anything been done?? . My one child is not able to understand if he needs to get out another way. My other child climbs in from the back hatch back . Or over the front seat to the back! Come on enough fix my door. I should not have to put out thousands of dollars to fix something that has been a known problem. Shame on dodge for not fixing a problem where they put lives in danger!! |
| Category | Unknown Or Other |
| Date | Mar 26, 2022 |
| State | TX |
| Description | Sliding passenger lock makes a loud buzzing noise when the door is locked. The door seems sluggish and not comfortable with operation. Door locks how ever buzzes when locked by switch and auto locking when operated. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 15, 2022 |
| State | KY |
| Description | The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen. |
| Category | Unknown Or Other |
| Date | Mar 06, 2022 |
| State | PA |
| Description | The sliding door , on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open. |
| Category | Electrical System |
| Date | Mar 04, 2022 |
| State | WA |
| Description | Driver side rear slider is stuck in the locked position. The auto slider and door locks will not allow is to open from the inside or outside. My concern is that the passengers would not be able to exit in the case of an emergency. This happened without warning. |
| Category | Engine, Power Train |
| Date | Mar 01, 2022 |
| State | CA |
| Description | Transmission just stopped on the freeway... No warning or lights came on. |
| Category | Structure:body |
| Date | Feb 27, 2022 |
| State | NY |
| Description | The drivers side sliding door has stopped working and is stuck in the locked position. It won't unlock and will not open manually. From what I can tell it's a problem with the actuator in the door. It is available for inspection. This could endanger my passengers if I'm hit on the passenger side and my passengers can not get out. I have yet to go to the dealer since I found out it's a lot of money to repair. The door did click and sometimes paused during closing it leading up to its failure. |
| Category | Structure:body |
| Date | Feb 07, 2022 |
| State | VA |
| Description | The passenger side sliding door on my 2018 dodge grand caravan has had multiple lock/unlocking, automatic sliding, and door-ajar issues. I have had to have the automatic locks replaced on the door, but now the automatic sliding door won't close all the way when pushed, and even though it's ajar the van doesn't sense it and notify the driver with the warning light. I took the van to billy craft chrysler on 1/27/22. They identified the issue as the door latch/actuator failing internally. Because it is failing, it cannot identify if the door is open or closed. I have four children that ride in the back and several times have driven with them, thinking the door is closed only to hear air once I start driving. It is a serious safety concern that the warning light doesn't come on when the door is ajar. Also, when the button is pushed to close the door, it now is unable to close the door completely. Thank you for your time in addressing this safety issue. |
| Category | Engine |
| Date | Feb 03, 2022 |
| State | OH |
| Description | The check engine light came on, we took it to a auto zone it showed cylinder 2 misfire. We repaired the spark plugs and spark plug housing units. The check engine light was still on after that. So we took it to a shop had them run a diagnosis again and the same cylinder 2 misfire came back. They took out and replaced all the spark plugs and housing units again and even replaced the fuel pump. Reset the check engine light and it still came back on. Upon checking the internet for possible issues, I found it was reported from over 100 dodge grand caravan owners this same exact issue. After doing the tune up exactly as we did replacing the same parts we have replaced twice they have all still had the same issue. This has been found that it is an engine cylinder that has gone bad. I do not see how this cannot be considered a recall when multiple owners have had the exact same issue. This is only a 2018 vehicle and to already have major engine issues is not ok and to see that I am not the only one. I would appreciate some looking into this problem to see about having the issue made into a recall. This is at least a ,000. 00 fix. That's not an easy pill to swallow on a new vehicle. |
| Category | Seat Belts:critical Fasteners, Seat Belts:front, Seat Belts:front:retractor |
| Date | Feb 03, 2022 |
| State | WV |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated while driving at an undisclosed speed, she depressed the brake pedal and noticed that the passenger in the front passenger's seat was not restrained properly by the seat belt. The contact stated that the passenger moved forward and almost struck the windshield. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. |
| Category | Air Bags |
| Date | Jan 28, 2022 |
| State | CA |
| Description | The contact owns a 2018 dodge grand caravan sxt. The contact stated that the air bag light illuminates intermittently. The contact stated that it remained on if the doors were open, and when driving. The contact stated that there was a chime sounding. The dealer nor the manufacturer was not notified of the failure. The mileage failure was 37,690. |
| Category | Electrical System |
| Date | Jan 25, 2022 |
| State | KY |
| Description | Both sliding doors will not open manually or with the key fob. The lock is permanently stuck in place. I was told it was due to a bad actuator. When you google this issue there are 1000's of other people that have this same issue. This is a huge safety concern as if I were in an accident all of my rear passengers wouldn't be able to get out of the car. Meaning my children would be stuck. This is so unsafe. |
| Category | Unknown Or Other |
| Date | Jan 25, 2022 |
| State | NJ |
| Description | Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. All other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to. |
| Category | Seats |
| Date | Dec 30, 2021 |
| State | IL |
| Description | The headrest on the passenger seat popped out while the car was in the garage. I'm reading that this is a known issue that can cause great harm had someone been sitting in the car at the time. |
| Category | Unknown Or Other |
| Date | Dec 27, 2021 |
| State | FL |
| Description | Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened. |
| Category | Electrical System, Power Train, Service Brakes |
| Date | Nov 28, 2021 |
| State | ME |
| Description | Stalls out randomly rear caliper keeps failing and leaking break fluid transmission will not shift properly up or down shifting which makes had to stop everything the the recalls for usa model has this canada model has going right with it |
| Category | Electrical System |
| Date | Nov 18, 2021 |
| State | NV |
| Description | Passenger sliding door will not unlock from the inside or outside, will not open manually or electronically. This is a problem if I have to get my child out of the vehicle and help him with his carseat in an emergency. It has not been inspected by anyone yet. |
| Category | Structure:body |
| Date | Nov 10, 2021 |
| State | TX |
| Description | The left side sliding door will not open at all. Tried to unlock manually will not open have to use other side for kids to get out of van. I did some online research saying the the lock actuator on sliding door seized. To me this is major safety hazard. If anything should be able to open manually but cannot even with key fob will not open. Theo locking switch does not move at all stuck in middle. |
| Category | Electrical System, Unknown Or Other |
| Date | Oct 26, 2021 |
| State | SC |
| Description | Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside. |
| Category | Structure:body |
| Date | Oct 19, 2021 |
| State | WI |
| Description | Drivers door lock latch motor failed, door would not lock. Replaced latch assembly. 3 months later, drivers rear slider door latch jammed, and would not open. Awaiting parts. Passengers rear slider door occasionally buzzes. |
| Category | Electrical System, Structure:body, Unknown Or Other |
| Date | Oct 18, 2021 |
| State | FL |
| Description | About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall! |
| Category | Engine |
| Date | Oct 18, 2021 |
| State | FL |
| Description | Check engine light came on, around 60000 miles, checked at autozone, cilynder 2 misfired. I fixed it with new coils and spark plugs. However, check engine light was still on. Dodge dealership said that there might be an electric problem, they replaced for 0 a. Able underneath the driver seat, this fixed an air an issue but not the check engine light. Now at around 75000 miles and after a trip to wisconsin, the car starts to shake and rattle and after some research I found out that it most likely the head gasket and dodge knows about it but just don't do anything to the hundreds of people. With the same complaint............ |
| Category | Engine, Power Train |
| Date | Oct 14, 2021 |
| State | IL |
| Description | I have a 2018 dodge grand caravan I bought used from a cdjr dealer. I went on a 2,500-mile road trip in july 2021. The engine began running rough for about the last 500 miles. When we got home there was about 63,000 miles on the vehicle. I took it to a local mechanic at home in august and he said I had bad fuel so he put in a fuel treatment and had me fill up with premium fuel one to two times. This seemed to help only marginally. A month later I took the van to another mechanic and he determined that there was a misfire in cylinder #2. He performed a relative compression test and said the engine will need to be disassembled and inspected. He called a local dealer and found the warranty was 5 years/60,000 miles. He suggested I call my dealer because this shouldn't be happening even outside of the warranty. I did. They offered no solutions. Very frustrating. |
| Category | Structure:body |
| Date | Oct 13, 2021 |
| State | KY |
| Description | Neither of my rear passenger doors will open. The driver's side quit 2&1/2 months months after I bought the vehicle in 2019 at around 44000 miles. The passenger side quit at around 60,000 miles in 2021. The doors just suddenly stopped working without any indication there was something wrong. They will not open electronically or manually. The only way to access the rear of the van is through the cargo gate. It is a very expensive fix and very dangerous if we were in an accident to be able to get passengers out along with being extremely inconvenient. I have seen multiple reports of this online. I do not know why there is not a recall on the part that is malfunctioning so quickly with regular use. |
| Category | Structure:body |
| Date | Oct 04, 2021 |
| State | OH |
| Description | The hoods paint is bubbling up - I contacted customer care at dodge they told me to contact you |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 20, 2021 |
| State | MA |
| Description | A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate! |
| Category | Latches/locks/linkages |
| Date | Aug 05, 2021 |
| State | GA |
| Description | The contact owns a 2018 grand caravan. The contact stated that after refueling the vehicle, the driver's side rear door failed to unlock. The contact stated that the safety feature activated and locked the doors while the vehicle was being refueled. The contact stated that the activation button to disable the feature failed to correct the failure. The dealer was contacted and informed the contact that the vin was not under recall. The contact received an estimate for the inspection of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. |
| Category | Latches/locks/linkages:doors:latch |
| Date | Aug 03, 2021 |
| State | MI |
| Description | The contact owns a 2018 dodge grand caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000. |
| Category | Structure:body |
| Date | Aug 02, 2021 |
| State | NM |
| Description | My sliding door does not open. I am worried that in the event of an accident the safety of the passengers (my children) in the backseat will be compromised. |
| Category | Structure:body |
| Date | Jul 27, 2021 |
| State | NY |
| Description | The driver's side passenger door suddenly locked and cannot be unlocked. This is a serious safety issue, as passengers can not exit that way in an emergency. We've gone online to see if there was an easy fix and there we found hundreds of owners with the same problem. |
| Category | Engine, Power Train |
| Date | Jun 22, 2021 |
| State | WI |
| Description | We have a 2018 dodge caravan with 69,000 miles on it - the check engine light showed a misfire on cylinder 5, after taking it to multiple mechanics they all have told us its an issue with the head gasket or possibly needs a new engine. This should not be happening with such a new vehicle with so few miles on it. After doing some research I have learned this is a common problem with this year, make and model. |
| Category | Electrical System |
| Date | May 18, 2021 |
| State | TN |
| Description | My driver side rear door will not open or shut at all. I believe the locking mechanism is stuck preventing the door from unlocking and opening. I have a child that rides on this side of the vehicle and if we was to have an accident no one would be able to get that door open to get to child. There was no warning to this happening. I just came out of no where and one day stopped working. |
| Category | Unknown Or Other |
| Date | May 07, 2021 |
| State | AL |
| Description | Passenger side sliding door stuck in lock position and will not open at all. |
| Category | Visibility/wiper |
| Date | May 05, 2021 |
| State | NY |
| Description | Sprayer for the wipers does not spray correctly. Left side is very week and right side does not spray at all. |
| Category | Electrical System |
| Date | Apr 27, 2021 |
| State | KY |
| Description | The rear passenger door is stuck in a locked position. It cannot be unlocked manual. The latch is completely stuck. With three kids, it is a safety issue for it not to open. It quit working without any warning and the van has less than 34,000 miles on it. We went in to church on sunday and locked the doors with the keyless remote. We came out and it wouldn't unlock. I see this is an issue for multiple people. There should be a recall issued. |
| Category | Structure:body |
| Date | Apr 24, 2021 |
| State | HI |
| Description | Passenger door, one on the driver side, is stuck on lock position. I can't open manually or key fab to do any functions as a door. It doesn't make any noise, just won't open. |
| Category | Structure:body |
| Date | Apr 20, 2021 |
| State | NE |
| Description | The left side passenger sliding door locking mechanism fails and sticks in the lock position. After doing some research on the internet it has been clear that this is a pretty common occurrence with dodge grand caravans. If I would need to get my baby out quickly from this side of the van, the lock malfunctions and this is a high safety problem. |
| Category | Electrical System, Structure:body |
| Date | Apr 19, 2021 |
| State | CA |
| Description | Driver side sliding door stuck on lock position can't manually door button on driver's door also won't respond and fob unlocks other doors except that one. Door is closed and locked and I have small children in case of an emergency there is no way to open the driver side door to gain access to them or to safely get them out of van it's a known issue in vans from other years and never recalled. |
| Category | Air Bags, Structure:body |
| Date | Apr 13, 2021 |
| State | NC |
| Description | Small overlap vehicle accident. Driver unrestrained. Front airbags failed to deploy. Driver fatality. |
| Category | Electrical System, Structure:body |
| Date | Apr 10, 2021 |
| State | NC |
| Description | 2018 dodge grand caravan driver side passenger slide door stuck in the locked position will not release to open. Vehicle was in motion when the automatic door locked, now it will not unlock and unable to open for normal use or incase of an emergency. , per dealer this is ongoing problem and estimated cost to repair $ 1100. 00. |
| Category | Electrical System |
| Date | Mar 26, 2021 |
| State | CA |
| Description | We were driving our van from yermo, ca to las vegas, nv on 3/25/2021. When we arrived in las vegas, the driver-side rear sliding door became inoperable because the lock was stuck in the engaged position. This occurred without warning; the door was operable in yermo and there were no unusual sounds that would indicate an impending problem. After a little research, I found that this is a common problem with grand caravans, and is usually caused by a failure of the electronic lock actuator. It often occurs after about 3 years, or 40k miles. Indeed, our van was at about 42k miles at the time of failure. The thing that troubles me about the electronic lock failure is that it prevents the user from manually unlocking the door. It seems to me like the vehicle has been designed to comply with 49 cfr 571. 602 s4. 3 for only three years. Then dodge charges ~ Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Structure:body |
| Date | Mar 24, 2021 |
| State | KS |
| Description | Drivers side passenger door will no longer open. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Mar 17, 2021 |
| State | TX |
| Description | I was driving up a busy intersection and my 2018 dodge caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 15, 2021 |
| State | IL |
| Description | 2018 grand caravan driver rear slider door is locked close and will not open!!! I've seen multiple complaints of same issue |
| Category | Structure:body |
| Date | Mar 11, 2021 |
| State | FL |
| Description | Passenger side, rear sliding door locking mechanism failed. The door is stuck in the lock position and cannot be unlocked remotely or manually. This creates a safety issue as the door cannot be opened. |
| Category | Vehicle Speed Control |
| Date | Mar 03, 2021 |
| State | TX |
| Description | Tl* the contact owns a 2018 dodge grand caravan. The contact stated that while driving at various speeds, the contact went to apply the accelerator pedal which traveled to the floor without warning. The rpms revved up however, the vehicle failed to respond. The contact veered to the shoulder of the road and contacted her husband. Her husband turned off and restarted the vehicle however, the failure persisted. The vehicle was towed to nyle maxwell chrysler dodge jeep ram (14150 u. S. 79, taylor, tx 76574 (512) 218-5300) to be diagnosed, which was still pending. The vehicle was not yet diagnosed nor repaired. The failure recurred. The vehicle was taken to the same dealer twice however, there was no solution to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. |
| Category | Electrical System |
| Date | Feb 21, 2021 |
| State | TX |
| Description | My power locks will not work. I used the key fob and the manual in the van but they work off and on. Then completely lock up and will not lock or unlock. Its npt the key fob so something else is happening causing me to be locked out of my vehicle. |
| Category | Structure:body |
| Date | Jan 31, 2021 |
| State | NC |
| Description | My driver side sliding door has been stuck in the lock position. It was working fine and then nothing. System says to unlock to operate while parked whether the car is started or not. Every door unlocks except this one. Definitely a safety hazard. The car is fairly new with less than 70 k miles on it. |
| Category | Electrical System, Structure:body |
| Date | Jan 26, 2021 |
| State | VA |
| Description | The driver's door will not lock, or unlock, with either the fob or with the button on the door. I need to take the physical key out of the fob and manually unlock the door to get inside. Once inside the van, I need to remember to manually lock the my door, because it will not automatically lock like the rest of the doors. Once I exit the van, I need to push the lock down because the fob will not lock it. It only has 66,000 miles. |
| Category | Power Train |
| Date | Jan 22, 2021 |
| State | GA |
| Description | Power train control module causes car to idle rough and almost stall. Problem happens in park and drive as well when the vehicle is in motion. I have seen there has been a recall on my particular van for this part as well. |
| Category | Engine |
| Date | Jan 14, 2021 |
| State | FL |
| Description | Mileage was only 58k when I got a misfire code coming up in cylinder 2. I had a local mechanic look at it and he suspected it needed a tune up with new coil packs and spark plugs. We did that and still it came back on. Wasn't able to get into the dealer until 65k and now dealer says there is a leak in the valve of cylinder 2. Power train warranty is up at 60k so dodge won't do anything for us. They did tell me that other engines that were similar had a recall on them and extended the warranty for those that vin numbers matched that recall. They also informed me that I could get re-imbursed if they start the recall down the road. If the problem is known I don't understand why they won't cover it. Ashame a van with only 65k miles has such major problems with the engine. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Jan 10, 2021 |
| State | NY |
| Description | 9:45 pm I had just taken the exit for 781 off off I-81 in jefferson county, ny to head to fort drum. I was in the right hand lane. I set the cruise control to 62, the speed limit is 65. It was about a mile or so down from the on ramp when the van shut off by itself at 62mph. There was no electrical or lights, not even the headlights worked. The steering wheel locked, the brake pedal locked and would not work. I had no control. There is no road lighting in that area and no other cars were around so I could not see the road or anything around me. My first instinct was that I needed to try to get out of the middle of the highway because no other cars could see me but the vehicle was still moving. I tried the hazard lights and they worked so I tried as hard as I could to pull the wheel to the right to get to the shoulder. I ended up hitting a guard rail and that's what ultimately stopped the vehicle. I was able to put it in park, and then I called 911. I tried to restart the vehicle and it worked fine. It took about 15 minutes for the police officer to arrive. She asked what happened, looked at the guard rail and the vehicle. I gave her my license, insurance and registration and she did the paperwork. I left the scene in the vehicle at 10:35pm. There is damage to the right side bumper and wheel well as well as damage to the hub cap. This was terrifying to experience. I am very, very lucky that I was alone on a straight, one way piece of highway. Total loss of control of the vehicle at a high rate of speed could have resulted in a catastrophic accident had the circumstances been different. I could have gone into oncoming traffic, I could have been rearended, my children could have been injured. There is an open recall for this model year grand caravan and the powertrain control module, but if I input my vin it says there's no recalls for that vin. |
| Category | Seats |
| Date | Jan 02, 2021 |
| State | AZ |
| Description | We were in an accident with our 2018 dodge grand caravan where a person rear ended us going at least 75 mph while I was going a maximum of 20 mph. We were in a city maintained road, silverbell rd at the intersection of cortaro rd. My sister in law was in the very back 3rd row passenger side chair when it dislodged from the metal hooks on impact. The seat flung around with her in it and the head rest hit so hard against the back window/door that it is now permanently bend forward. We cannot get the seat to stay up anymore or close down into the ground. The car is now totalled. In the impact, she sustained 2 big bumps on the top of her head & left side behind her ear. She also has severe whip lash and hit the right side of her face, causing a red mark & bruising on the cheek bone right under the eye. There was a police report taken with marana police department. |
| Category | Engine |
| Date | Jan 01, 2021 |
| State | IL |
| Description | My wife and I purchased a 2018 dodge grand caravan in 2020 with 54000 miles on it. Its had a misfire on cylinder 4 but was told it was just a coil pack or spark plug. Finally, we had that financial means to put it in the shop and come to find out it had low compression in cylinder 4 which led to needing a new head. The mechanic that fixed this said that some other mechanics had mentioned heads being an issue on those engines. I contacted dodge and they said that since it had surpassed the 60000 mile factory warranty by 4500 miles that they could not help us. The only thing that they told me was if it does become a recall or be included in a warranty extension that I could get reimbursed. |
| Category | Engine, Service Brakes |
| Date | Dec 23, 2020 |
| State | CA |
| Description | The brakes did not hold when backing up. I was driving when brakes went soft. I had vech towed to a local mechanis and it was disecovered a gas bubble in brake line . I searched and found a recall noted this was found and would reocour. Mafracture states it could reacour aganin at anytime |
| Category | Unknown Or Other |
| Date | Dec 23, 2020 |
| State | NV |
| Description | Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Fuel/propulsion System, Power Train |
| Date | Dec 16, 2020 |
| State | MD |
| Description | On the filler neck, when I put the fuel nozzle in to fill up my van the filler neck is loose. I have owned many vehicles and have never run into this problem. On the power train ,when climbing a hill it slows down and I go to give it gas and it boggs down, like sputters. It makes like a cluncking in the back of the van. Also the hood has come up on me 3 times. This last time I took it to the dealer they did not check it out. I was going down the road and the latch popped loose and made the hood come up. I was going about 45 miles an hour. |
| Category | Structure:body |
| Date | Dec 07, 2020 |
| State | ND |
| Description | Passenger side sliding door not locking/unlocking when the key fob locks/unlocks the other doors. Vehicle is stationary, running or turned off in park. |
| Category | Unknown Or Other |
| Date | Dec 03, 2020 |
| State | MS |
| Description | Driver door lock malfunction. Will not lock |
| Category | Power Train |
| Date | Nov 21, 2020 |
| State | GA |
| Description | Motor knocking, lifter failed causing major motor damage. No warning lights less than 60,000 miles on motor with regular service. |
| Category | Vehicle Speed Control |
| Date | Nov 13, 2020 |
| State | NC |
| Description | 1st incident occurred while accelerating to pull on to the highway. After accelerating and removing foot from pedal, the pedal did not release and the vehicle continued to rapidly accelerate. Applying the brakes did not stop the engine acceleration but did allow us to exit the highway and shift to neutral and turn off the car. Restarting the car, all returned to normal. However a little while later while accelerating to pass a vehicle the gas pedal once again stuck in the downward position and would not release. Once again brake was applied and only after the vehicle dropped to around 40 mph did the throttle disengage.*dt*dt*jb*jb |
| Category | Electrical System |
| Date | Nov 01, 2020 |
| State | IL |
| Description | Sliding side door lock issues. One day works other days don't. Sliding power door does not latch on in open position thus keep closing and hitting a person when its automatically closing. My son and myself has slammed by door more than I would like to say. |
| Category | Electrical System |
| Date | Oct 24, 2020 |
| State | VA |
| Description | At power outlet the wiring harness rubs on the frame and caused the connector to get hot and melt the connector, wiring and melts the carpet it is a fire hazard |
| Category | Electrical System |
| Date | Oct 22, 2020 |
| State | OR |
| Description | This problem began about a month ago. We had locked the door and we heard a loud buzzing sound come from the right side sliding door. Now every time we open ,lock or unlock the car it makes a loud buzzing sound on that side. |
| Category | Electrical System |
| Date | Oct 22, 2020 |
| State | GA |
| Description | Just like the thousands of other my rear sliding door is locked shut and will not open. It started as a buzzing sound then completely failed. This is a huge safety issue and now my almost new van with only 54,000 miles is worthless. The whole point of buying it is to have the two sliding doors. The dealer says it will be Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Electrical System |
| Date | Sep 18, 2020 |
| State | NC |
| Description | Passenger sliding door will not unlock/lock other than doing so manually by moving the lock by hand. This renders the automatic lock/unlock button, key fob and automatic opener useless. |
| Category | Electrical System, Electronic Stability Control |
| Date | Sep 17, 2020 |
| State | NY |
| Description | All the emergency light going on in the dash board, wipers working by them self, doors, radio, ac not working. Took to the mechanic center they change the fuse box but it did not solve the problem. Is their any explanation to fix this issue?? |
| Category | Electrical System |
| Date | Sep 11, 2020 |
| State | KY |
| Description | Without warning, the drivers side sliding door of my 2018 dodge grand caravan initially began making a very loud buzzing noise when the automatic power locks engage while driving, however, this quickly escalated to not only an extremely loud buzzing noise when locked while driving, to an extremely loud buzzing noise anytime the locks are activated at all. This issue alone, while not exactly a safety concern, is concurrent with the same door intermittently either staying locked despite any effort to open it, or not being able to lock at all. Both of these latter problems could present a dangerous situation if not rectified. |
| Category | Electrical System |
| Date | Aug 13, 2020 |
| State | GA |
| Description | I have less than 56,000 miles and have already had to replace the locking mechanisms on both sliding doors. The drivers side was stuck in the lock position and the passengers side was stuck in the unlock position. Both pose a safety concern for children in the backseat and theft of valuables because I could not lock one of the doors. Both were repaired by chronic chevrolet under my paid extended warranty but I still had to pay the deductible for each one. |
| Category | Unknown Or Other |
| Date | Aug 13, 2020 |
| State | NC |
| Description | Sliding door lock problems, my driver's side sliding door will not ope when stationary, the door stop working, after 5 days the right side stopped working and my family began to exit through driver's door or front passenger's side. I contacted dodge they said it will cost 0 to diagnose and 00 to repair depending on what they find out. |
| Category | Structure:body |
| Date | Aug 12, 2020 |
| State | VA |
| Description | Driver side passenger sliding door stopped unlocking and wont open |
| Category | Electrical System |
| Date | Aug 03, 2020 |
| State | FL |
| Description | Our dodge caravan is 2 years old and the passenger side door locks won't lock or unlock with the fob or the actual door locks on the inside. It just stopped working. It was stuck in the lock position and we couldn't get my daughter out of the car without using the other door. The van is not longer under warranty for this issue as it has 45,000 miles on it. We bought the van from hertz 11 months. This is a safety issue and is a known issue with dodge caravans. There should be a recall on it. The dodge dealership wants to charge 00 for the actuator another ott that will probably break when they replace it and also an issue with the left control stick although working wasn't registering with the codes. It is 00 just for the actuator, master switch and labor. The van was stationary when we first noticed it. We got back to the van when it was locked and parked and we couldn't open the passenger side door because it was stuck in the lock position. |
| Category | Engine |
| Date | Jul 29, 2020 |
| State | MO |
| Description | Bought a 2018 dodge grand caravan from dealer with about 56000 miles on it. Idled a little rough, but had one in the past with same issue. Within 5000 miles, my engine light came on with misfire in cylinder 2. Took to dealer, they changed plugs and coil. Within 500 miles, same light came on, misfire cylinder 2. Took back and they moved plug and coil. Drove for probably 600 miles and light came back on. Took it back to dealer and after digging discovered low compression in cylinder 2. They talked to dodge dealership and they advised this is a common issue in these motors. The vehicle now has to be taken to the dodge dealership to be fixed since the head has to be worked on. My dealership doesn't have the tools to properly fix. Luckily I purchased extended warranty, however if this is a common problem, I am requesting a look into making it a recall across the board so no other individual has the same issue. |
| Category | Structure:body |
| Date | Jul 22, 2020 |
| State | CA |
| Description | The sliding door will open completely then start closing once open. The up top button is set to off so the open/ close button by the door would not work. This has happened on several dates up to now. The door doesn't lock or un lock using the key fob or in car lock button. |
| Category | Service Brakes |
| Date | Jul 14, 2020 |
| State | CT |
| Description | When I applied the brakes the vehicle kept going it wouldn't srop this happened to me 3xs 2 times I was in a crash the brakes fo low to the floor but when it was checked I was told everything was fine. This last saccident people where with me they witnessed me frantically applying brakes but car wouldnt stop. |
| Category | Electrical System |
| Date | Jul 13, 2020 |
| State | TX |
| Description | Sliding door locks malfunctioning. At times even trying to manually unlock the door will not unlock. This is extremely unsafe should a situation requiring a quick exit arise and the children are unable to open the door(s). This happens with the vehicle is in park. The rear locks always make a buzzing sound but will lock/unlock only when it feels like it. |
| Category | Electrical System, Service Brakes, Steering |
| Date | Jul 07, 2020 |
| State | FL |
| Description | The first time this happened I was (june 22, 2020) on my way home from the dealership where I had just purchased the vehicle. I purchased it from out of state so it was about a 400 mile drive home. I was coming to a stop light and the brakes stiffened and didn't work. Also the power steering was gone. Luckily, I was able to pull over and turn the car off and then turn it back on again. A brake light was flashing on the dash so, I pressed the parking brake release twice and restarted it again. After I did this the car seemed fine. I drove home very carefully and called the dealer. They said to take it to the closest dealer to my house. I did the next day (june 23, 2020). The only problem code they found was in the brakes so they replaced those parts. I went home thinking that all was fixed. I drove the vehicle another 500+ miles in the next week without any problems. Then on july 4th it happened again, no brakes or power steering. I was lucky again in that I could pull over and restart the car. I took it in to the dealer when they opened on july 6th. They found no problem code and said until they had it happen while they were driving it, there was nothing they could do. The first time this happened I was driving downhill slowing down to a stoplight. The second time I was driving downhill and slowing for traffic when I noticed it. I was lucky that I was not on fast highways when this happened. |
| Category | Structure:body, Unknown Or Other |
| Date | Jun 30, 2020 |
| State | NC |
| Description | Rear right sliding door lock actuator buzzing when unlocking door. |
| Category | Electrical System, Power Train, Unknown Or Other |
| Date | Jun 17, 2020 |
| State | NM |
| Description | Bought the van in december of 2019. A few months ago I noticed that the van wasn't accelerating/shifting when going up hills. It delayed started one night and I had to shift if off and restart it. My front a/c stopped working and kicks on randomly. The doors don't automatically lock until a few minutes after being put into drive. Back right door doesn't lock. Recently took it to my mechanic and was informed that there is burnt wiring and possible plugged cad. Converter. *tr |
| Category | Engine |
| Date | Jun 12, 2020 |
| State | FL |
| Description | Tl* the contact owns a 2018 dodge caravan. The contact stated that while driving at 30 mph, the vehicle shuddered and stalled. The contact stated that the power steering and brakes were also inoperable. The vehicle was restarted after several attempts. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 55,000. |
| Category | Electrical System, Structure:body |
| Date | Jun 02, 2020 |
| State | LA |
| Description | Driver side slide door stuck on lock. *tr |
| Category | Air Bags |
| Date | May 31, 2020 |
| State | MD |
| Description | Took my car to two dealers the first dealer said he didn't have a tool to remove the light. The second dealership kept my car for five days said it was a seatbelt error. When I went to pick it up they said they didn't have a mechanic that could get rid of the air light. And they charged me for a new driver side seat belt |
| Category | Structure:body, Unknown Or Other |
| Date | May 23, 2020 |
| State | TX |
| Description | Sliding door locks on both driver and passenger are not working driver side sliding door is in locked position and will not open with key fob, manual lock passenger side sliding door does not lock with key fob, have to manually lock and unlock door. *tr |
| Category | Electrical System |
| Date | May 14, 2020 |
| State | NY |
| Description | The driverside door lock does not operate with remote or unlock or lock using the inside door lock button. Must use the key inside the fob remote device to unlock door from outside. I manually have to push knob down to lock and inside handle to unlock door. *tr |
| Category | Electrical System, Structure:body |
| Date | Apr 10, 2020 |
| State | KY |
| Description | Driver's side sliding door will not unlock/open. I got to my destination and used the power button over visor to open the door and unload children. Used power button at the door to close the door after unloading children. Came out to van to go home and door would not open. The vehicle had around 42,000 miles and I had only owned the vehicle for 3 months. I bought it used from a dealer. I have researched this problem and it appears to be a common problem with the vans models 2014 and later. The repair cost is about 00 for a faulty lock mechanism. I have tried multiple times to force the door to unlock and it will not unlock and can not be opened which limits access to the back on the van on the driver's side. |
| Category | Electrical System, Unknown Or Other |
| Date | Mar 14, 2020 |
| State | FL |
| Description | The driver-side rear sliding door has locked and will not unlock manually, with door unlock button, or by key fob. When trying to unlock manually the mechanism rubber bands back to the lock position as if the locking mechanism in the door is stuck. This presents a safety hazard in case of emergencies. This luckily happened as I was going to put my son in the vehicle before leaving my home. |
| Category | Electrical System, Engine, Power Train |
| Date | Mar 03, 2020 |
| State | TX |
| Description | Engine stalls without warning when gas gauge gets to 1/4 of tank. It has happened when going 70 mph on highway, in stop and go traffic on highway, going slow speeds on a residential street, or at a stop sign. Loose power steering and power brakes. Have to come to complete stop, put it in park, and restart it. No warning, no engine misfires, just abrupt sudden stop. The only common thing is the level of gasoline in the van. As long as it is filled before it gets to 1/4 tank, it doesn't have problems. Took to dealer who could not duplicate problem (had more gas in it) and they said there were no codes. They would not perform diagnostic tests on all systems. Asked them to test power control module since same problem was subject to recall of other 2018 dodge caravans under recall no. U87 for chrysler and nhtsa campaign id 18v524000, but they would not, even though vehicle was still under the warranty provided as a certified used vehicle. |
| Category | Unknown Or Other |
| Date | Feb 13, 2020 |
| State | AZ |
| Description | The passenger rear sliding door has locked and will not open manually, with button, remote and overhead button. This presents a safety hazard incase of emergencies. Upon further research, it seems this is a common problem with dodge grand caravans and have cost customers more than Who are we? We are Lemberg Law, a Consumer Law Firm Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win. |
| Category | Suspension, Unknown Or Other |
| Date | Feb 07, 2020 |
| State | AZ |
| Description | At 48,000 miles rattles in rear end getting louder. Sounds like coming from rear suspension. Not covered under warranty after 36,000 miles. Hear rattling when in motion. |
| Category | Engine, Service Brakes |
| Date | Feb 06, 2020 |
| State | TX |
| Description | Vehicle is stopping very slow. Also is jerking when going from idle to pull off. Breaks require additional stopping room. These issues began immediately after purchase in september 2019. I have seen several online complaints for this same vehicle. There are recalls on similar vehicles. |
| Category | Service Brakes |
| Date | Jan 16, 2020 |
| State | PA |
| Description | I was in allentown and my brake pedal drifted halfway to the floor while at the stop light. I was at pep boys and they bleed the brakes. That seemed to do the trick. Here we are two weeks later and the brake pedal is getting spongy and drifting again. Therefore no fluid leaks any place. There have been similar complaints on online boards. I paid cash for this van july 1 2019 . I should not have this problem. This is a manufacturer defect and is a safety hazard for myself and my passengers. Not to mention other people on the road or crosswalks.*dt*jb |
| Category | Electrical System |
| Date | Dec 19, 2019 |
| State | FL |
| Description | On 9/19 the power locks are failing to work. Right now passenger door and sliding door locks stopped working. Sometimes you cant even unlock the door to open them. Which is a big safety problem. Now 12/19 driver side locks are having problems and not locking and unlocking. And sometime the driver side sliding door will not unlock so the door is stuck making it a major problem for exit if there was an emergency |
| Category | Structure:body |
| Date | Dec 16, 2019 |
| State | KY |
| Description | My driver's side sliding door stopped working. I bought my van from a dealer at the end of july 2019 with around 40,000 miles on it. In the middle of october 2019 (around 45,000 miles) the door stopped working. I used the key fob button to open the door and put my grandson in his carseat. I used the door power button to close the door. When we got to our destination, I used the power button on the roof dash to open the door, I got my grandson out and used the door power button tho close the door. Everything worked as usual. When we came out, I tried to use the key fob button to open the door. The lights blinked, but the door did not open. I tried to open the door manually and it would not open. When I got home I tried to figure out what was wrong. I tried to unlock the door, but it will not unlock. The button will move some manually but will not unlock. I tried calling the dealer and they said they couldn't do anything because it was out of warranty. I called dodge to see if there was a recall on it and they said there was not a recall and they could do nothing to help me. I was looking online and saw that many people have had the same problem and most of the vehicles were fairly new like mine. They suggested coming here to file a complaint to try and get a recall on these doors. |
| Category | Service Brakes |
| Date | Nov 17, 2019 |
| State | TX |
| Description | I was crossing an intersection when 2 cars stopped in front of me making a left turn I tried to stop slammed my brakes no skidding at all and ran into the back of a car totaling my van as of the result of the wreck in wich l felt like there was something wrong with the brakes |
| Category | Structure:body |
| Date | Oct 11, 2019 |
| State | FL |
| Description | Rear passenger doors often don't unlock or open. Huge safety issue. Car is turned off. Inside unlock button pressed twice, rear passenger door doesn't unlock. When key fob is used to unlock the doors, rear passenger door doesn't unlock. When car is turned on and the inside unlock button is pressed, rear passenger doors don't unlock. |
| Category | Electrical System |
| Date | Sep 30, 2019 |
| State | FL |
| Description | The power locks are failing to work. Right now passenger door and sliding door locks stopped working. Sometimes you cant even unlock the door to open them. Which is a big safety problem. |
| Category | Air Bags |
| Date | Sep 19, 2019 |
| State | DE |
| Description | The airbag indicator light comes on/off intermittently. The driver's side airbag has been replaced 2 times by 2 different dealerships and the wiring harness that supplies that airbag has been replaced 1 time. This has taken place no matter if the van is stationary or moving. I have several pictures of the dashboard that shows both the tacometer and speedometer. |
| Category | Fuel/propulsion System |
| Date | Sep 04, 2019 |
| State | CA |
| Description | Car was stationary. Decided to go into another lane so while turning into other lane, depressed gas pedal firmly and it stuck to the floor revving up the engine to where ii immediately slammed the brakes on but still hit the car in front of me. This happened before while entering the freeway from an onramp where I "unstuck" the pedal by wedging my foot under the side of the pedal and pulling out. I thought it was a one time thing and dismissed it. The freeway was pretty empty. This new circumstance was completely different as I was at a stop in traffic and this happening is extremely dangerous. I consider it to be defective should be taken care of from the manufacture.*dt *tr |
| Category | Electrical System, Unknown Or Other |
| Date | Aug 31, 2019 |
| State | TX |
| Description | Passenger doors do not open automatically. They will not work from the driver controls, key fobs, or from inside the vehicle. They are locked and will not open. Went from working fine to not working at all. No accident occurred. Battery and all electric components are intact. Vehicle was stationary over night and next morning they didn't work. All other features on vehicle are as they should. |
| Category | Electrical System, Structure:body:door |
| Date | Aug 01, 2019 |
| State | TN |
| Description | Tl* the contact rented a 2018 dodge grand caravan. While the passenger side sliding door was being closed from inside the vehicle, the contact's son's hand was crushed from stopping to close the door. The contact mentioned that the door sensor failed to detect his son between the door. There were no injuries. In addition, the door continued to latch. The contact released the door manually from the outside latch. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the door was not supposed to continue to close. The approximate failure mileage was 35,400. |
| Category | Unknown Or Other |
| Date | Jul 15, 2019 |
| State | KS |
| Description | Takata recall right side passenger door won't lock. |
| Category | Structure:body |
| Date | Jun 16, 2019 |
| State | PA |
| Description | Sliding door on passenger side suddenly locked and cannot be opened from the inside or outside, manually from latch or unlock buttons, or from key fob. In an emergency, a passenger could be trapped inside the vehicle. Vehicle has approx. 12000 miles on it. |
| Category | Air Bags |
| Date | Jan 18, 2019 |
| State | NY |
| Description | Vehicle was taken in to dealer for air bag light on, was told active head restraints had deployed. Van has 5700 miles on it. Dealer stated "someone must have backed in to something." there is no evidence of any damage to rear of van, & parts alone were quoted at 93. 00 + labor. This seems to be an ongoing issue with chrysler. Perhaps they should announce a recall to mitigate this situation. |
| Category | Steering |
| Date | Dec 07, 2018 |
| State | GA |
| Description | The tie rod on the right, passenger side, tire of this vehicle broke while driving. This was a rental car. |
| Category | Suspension |
| Date | Oct 24, 2018 |
| State | IL |
| Description | Rear suspension rattles even over little road imperfections. Brought to dealer only for them to tell me all new grand caravans rattle over bumps. Concerned over premature suspension failure maybe by faulty or dodge not using appropriate shocks or other means of dampening rear suspension. Ing better new shocks |
| Category | Unknown Or Other |
| Date | Oct 01, 2018 |
| State | OH |
| Description | The sliding passanger door closed on my child's hand. The door did re-open but not immediately. It ended up causing a break in her hand. |
| Category | Seats |
| Date | Jul 19, 2018 |
| State | FL |
| Description | 2018 dodge caravan. Consumer writes in regards to defective passenger seat which resulted in injury to passenger. *ld the consumer stated the while attempting to adjust the seat to an upright position it slammed forward against the back of the head. This caused and injury to the head and jaw. The consumer did not seek medical attention. *js *tt *bf *tr |
| Category | Structure:body |
| Date | Jul 16, 2018 |
| State | TX |
| Description | Have had the brand new van for only 2 weeks and liftgate (back hatch) on van does not open. I have a base model so I have to open it manually... Tried everything ... Nothing will open it. Taking it to dealership this weekend. Hopefully they can't open it. |
| Category | Traction Control System, Unknown Or Other |
| Date | Jun 10, 2018 |
| State | CO |
| Description | Wheels spin during acceleration, poor traction on road. Rental car from portland, oregon airport from the enterprise. Don't know the vin. Perhaps an issue with all dodge grand caravans. *tr |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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I bought a 2018 Dodge Caravan SXT Jan,2020, Dec 2021 the transmission needs to be rebuild for $3700 at 77,000 miles this is unbelievable. I will do my homework on the next vehicle that I purchased.
My transmission on my 2018 Dodge Grand Caravan went out 2,000 miles after my extended warranty with no warning whatsoever. It was running fine then just wouldn’t move in the middle of an intersection. This is apparently a common issue but why isn’t there a recall if this is a common issue? Now I’m supposed to come up with 6500 on top of the mechanics fees of 579 to find out the whole transmission isn’t even repairable.
We have multiple Dodge Caravans 2018-2019 It seems that between 55-70 the transmission fails…….no warning.
Is this a manufactures defect? Is Chrysler responsible for these repairs?
I have a 2018 Dodge Caravan with 34,000 and it needs a new transmission. Years ago I purchased a new 1997 and had the same issue and never purchase another Dodge until this one. The vehicle is under warranty but this is ridiculous for a transmission to go out at 34,000. What’s to say the new one won’t do the same thing. Not happy!