Who are we? We are Lemberg Law, a Consumer Law Firm
Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. We are ranked A+ by the BBB. Call our Helpline today! There is no charge unless we win.
The 2018 Cadillac CTS is considered one of GM’s legacy vehicles because it is no longer in production. However, the automaker claims that this model “changed the expectations of what a sport sedan could be.” Maybe what has changed is how electrical systems and exterior lighting is constructed since both were a complete flop on this model.
Contents
Don’t be stuck with a lemon. You have legal rights to cash, return or buyback.
The law makes Cadillac pay legal fees.
We've fixed thousands of lemon problems. Message or call 877-795-3666 today.
NHTSA Complaints for the 2018 Cadillac CTS
| Complaint Category | Number of Complaints |
|---|---|
| Power Train | |
| Engine | |
| Electrical System | |
| Exterior Lighting |
Problems with the Electrical System and Power Steering
The Cadillac sedan is meant to be a high-end luxury car, but the electrical system is leaving a lot of customers with unfulfilled desires.
Here is a Cars.com review to read. “This vehicle was delivered to me with On Star not working and still not working. It will be repaired when I get back home.”
It turns out that this vehicle also suffers from some massive defects that have caught the attention of federal authorities. NHTSA Campaign Number 19V086000 talks about how more than 26,000 vehicles are equipped with an electric power steering (EPS) assist system that fails. When this occurs, drivers have to put forth more steering effort, especially while traveling at lower speeds. This defect could increase the chance of an accident and put occupants at risk. It’s something that is sure to “change expectations,” especially since this model requires massive arm muscles to keep on the road.
Problems with the Headlights
Seeing clearly at night needs to be a priority with every design team making automobiles. Yet, this CTS struggles to illuminate the night road without causing trouble.
One NHTSA complaint says, “The Cadillac daytime running lights and headlights exceed American Medical Association Eye Safety Requirements of 3000K color temperature or less. The Cadillac lights are damaging the eyes of drivers of oncoming vehicles and of pedestrians. The glare caused by the Cadillac lights prevent drivers of oncoming vehicles from properly assessing road conditions or surroundings.”
While drivers can see the road clearly at night, the design seems to be blinding oncoming traffic, which could cause an accident. However, that’s not the only issue with the lighting design. Service Bulletin #10842001L talks about some trouble with exterior lamp condensation and the need for replacement. Nothing stands out on the road more than a sleek, luxury sedan with fogged up lights. It’s the tell-tale sign that the luxury vehicle was made to sub-par standards, equal to the cheap counterparts from the automaker.
Your Lemon Law Legal Rights
Think you have a lemon? Sit back and let the experts work out your lemon case at no cost to you. The law makes Cadillac pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.
Complaint Data
| Category | Power Train |
| Date | Sep 26, 2022 |
| State | NJ |
| Description | Rear differential failure confirmed by the dealer at 41,000 miles. Told not to drive it as rear wheels could lock up causing accident. Rear was making load noise 2 days prior to failure with fluid leak upon inspection. Dealer states failure is under warranty but no parts available for 3-6 months. |
| Category | Engine, Power Train |
| Date | Mar 24, 2021 |
| State | NY |
| Description | I was driving my 2018 cadillac cts between 50-60mph and I lightly tapped on the gas and the car started shaking and vibrating. Felt like it could be a transmission or a engine misfire. My cars transmission also shifts very very rough kindly jerky which creates a unsafe environment while in motion. This is a consistent issue and with my car and only having 12,000 miles on it I find really concerning. This vibration only happens between 50-60mph and the rough transmission shifting happens as I drive it along with vibrations are coming from the engine which shake my entire car. All services are up to date. Cadillac and gm are both not sure of what the issue can be even though there is a pending class action lawsuit for the same issue |
| Category | Electrical System |
| Date | Jul 26, 2020 |
| State | PA |
| Description | Cue display panel suddenly has strange web-like defects in right side of panel. Vehicle has been mostly parked in shaded driveway due to covid-19 closures and restrictions. Driven 2 -3 times a week on grocery trips. |
| Category | Exterior Lighting |
| Date | Jan 18, 2019 |
| State | OR |
| Description | The cadillac daytime running lights and headlights exceed american medical association eye safety requirements of 3000k color temperature or less. The cadillac lights are damaging the eyes of drivers of oncoming vehicles and of pedestrians. The glare caused by the cadillac lights prevent drivers of oncoming vehicles from properly assessing road conditions and surroundings. |
Share your story
Does this ring a bell? Have you had a bad experience too? Sound off and share your experience with other visitors in the comment box below.
About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
See more posts from Brian Jones BE THE FIRST TO COMMENT