2017 Ford Mustang Problems and Top Complaints – Is Your Car A Lemon?

Steering, transmission and electrical issues among the top complaints received by the NHTSA from vehicle owners


2017 Ford Mustang

One of America’s greatest icons is the Ford Mustang. After all, this car’s latest slogan is “Built to be legendary.” For many years, enthusiasts would agree that the Mustang was a legend, but not so much anymore. Drivers experience trouble with the electrical system, engine and air bags, leading to a very unpleasant drive. Many people even express that they wish they purchased something else from a competitor instead.

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Electrical System

The electrical system is a vital aspect of a properly running car. It’s responsible for powering most everything in a modern vehicle. When components have glitches, the drive becomes nearly unbearable.

One owner wrote on Edmunds, “Reported poor AC performance, not fixed, now it doesn’t work at all. Reported rear camera not working. Fixed, now it works sporadically, after all, I only need it in reverse 🙁 Reported ambient temp read out inaccurate. Not fixed. Reported seat coolers very inefficient, service guy says they are OK. Speedometer drops off, dealer couldn’t duplicate, so it must be OK too. Seat memory system is forgetful, dealer couldn’t duplicate, so it must be OK. Tell that to my shorter than me wife. New one this week, dash dimmer switch activates all by itself, can hardly wait to listen to dealer on this one.”

While we couldn’t possibly address all of these issues, we did find Service Bulletin #SSM 47850. It talks about an EVDC air conditioning (A/C) compressor that doesn’t run right and produces improper climate functions. Despite the willingness of GM to discuss the problem, there’s no proposed fix outlined in the bulletin. It’s possible they figure that simply by agreeing it happens, that will make customers happy. We don’t think that’s the case, especially when a driver is heading down a Texas highway in the middle of summer.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Mustang Electrical Problems:

AT RANDOM TIMES MY DRIVERS SIDE WINDOW GOES UP AND DOWN ABOUT 1/2 INCH. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN ITS PARKED. IT HAPPENS WHEN ITS RUNNING AND WHEN ITS NOT RUNNING. IT HAPPENS WITH THE KEYS IN IT AND OUT OF IT. THERE?S NO RHYME OR REASON TO IT. SHORTLY AFTER THE WINDOW ISSUE STARTED I BEGAN HAVING ISSUES WITH THE DRIVERS SIDE DOOR LOCKS. THE DOORS LOCK ON THEIR OWN EVEN WITH THE KEYS IN IT. I ALSO HAVE ISSUES TRYING TO UNLOCK THE DOOR. I HAVE TO TRY SEVERAL TIMES BEFORE IT WILL ACTUALLY UNLOCK.

THE REAR VIEW CAMERA SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN BACKING UP, THE CAMERA SCREEN GOES BLACK

WAS GOING DOWNHILL ON A 2 LANE HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER WAS LOST. ON A DOWNHILL THE VEHICLE COASTED IN GEAR WITH COMPRESSION ENGINE BRAKING SLOWING THE VEHICLE. THE VEHICLE WAS PULLED OVER INTO THE PULL OUT. THE INSTRUMENT PANEL WAS FULLY FUNCTIONAL BUT NO ENGINE POWER, NO WARNING LIGHTS OTHER THAN A YELLOW SQUARE SAYING THE ACCESSORIES WERE POWERED. NO WARNING LIGHTS, NO PROBLEM INDICATOR LIGHTS.

Engine

When someone drives a muscle car, it’s naturally expected that it will have a powerful, mighty engine. When a driver pushes their foot down, the car better go. Unfortunately, many drivers experience performance issues with the Mustang.

An Edmunds reviewer wrote, “I’ve had it 12 days and today I had to put it in the shop. The trans is bad. Motor has lost horsepower. Bad vibrations and metal on metal grinding noises. I took it to the dealer where they said they can’t get to it till the 1st of the week. They won’t give me a loaner until they diagnose the problem. I have purchased many used Ford’s and have always loved them, but now I wished I would have looked at challenger. Thanks ford for making my 1st new car experience a nightmare!”

Among the reliability issues, there was also an interesting recall issued for this Mustang. More than 6,000 vehicles were subject to NHTSA Campaign Number 16V779000. In this situation, a hose could separate from the engine oil cooler tube assembly which causes an oil leak. If this occurs, the chance of an accident is also heightened. To repair the problem, Ford is willing to replace the engine oil cooler tube assembly for owners. In the meantime, be on guard for any oil leaks that can lead to a slippery mess.

Here are some actual complaints logged with the NHTSA about the 2017 Ford Mustang Engine Problems:

MY 2017 FORD MUSTANG GT WITH ONLY 3000 MILES ON IT HAS ALMOST TO NO COOLANT IN IT IT’S BEEN A GARAGE KEPT CAR HASN’T EVEN SEEN A TRACK OR DRIVING IT HARD!! I HAVE NEVER OWNED A NEW CAR THAT JUST LOST COOLANT LIKE THAT. THE REASON I’M REPORTING THIS IS I SERIOUSLY THINK THIS IS A VERY WIDE SPREAD PROBLEM WITH ALL FORDS LINEUP FOR ALL I KNOW 2017 YEAR MY SISTER OWNS THE 2017 FORD ESCAPE WITH ONLY 10,000 MILES ON IT HER CAR WAS THE FIRST TO HAVE THIS PROBLEM WE CALL FORD THEY SAY BRING IT IN BUT THEY WON’T BE ABLE TO EVEN LOOK AT UNTIL JULY OF NEXT MONTH BECAUSE THEY HAVE SO MANY IN THE SHOP WITH COOLING ISSUES

ENGINE ROD BEARING ARE DEFECTIVE OR IMPROPERLY INSTALLED. EXPERIENCING ROD BEARING PLAY, WHICH CAUSES A LOWER ENGINE TAPPING SOUND DURING ACCELERATION. ORIGINAL ENGINE EXPERIENCED THE TAPPING AT 1,600 MILES, AND REPLACEMENT ENGINE EXPERIENCED IT AT 300 MILES. PENDING 3RD ENGINE REPLACEMENT.

CAR STARTED LEAKING OIL AT 2,800 MILES, BEING REPAIRED AT DEALERSHIP

Air bag

If your vehicle springs an oil leak and you get into an accident, surely you want your air bags to activate. Again, you can’t rely on this vital safety system either.

The NHTSA documents this instance, “The contact owned a 2017 Ford Mustang. While the contact’s son was making a left turn, another vehicle crashed into the vehicle. All of the air bags deployed except for the driver’s steering wheel air bag. The driver was injured and transported to the hospital by a friend for medical attention. A police report was filed. The vehicle was destroyed and towed to a tow lot by the police.”

Cars over the past few years have experienced air bag troubles in greater proportions than ever before. Ford issued a recall about the air bags as documented through NHTSA Campaign Number 17V529000. In the recall, the automaker stated that the air bag inflator may rupture during a crash. The ruptured inflator could result in metal fragments that strike occupants. In order to repair the problem, Ford needs to replace the air bag completely.

What have we learned today about this legendary vehicle? Clearly, they aren’t made like they once were, like many vehicles on the road. Ford enthusiasts are happily jumping ship after driving this vehicle. Between the faulty electrical system, malfunctioning engine and defective air bags, there’s more going wrong with this car than going right. If Ford wants to claim this car was built to be legendary, we have to agree. But, it’s not legendary for any positive reason; only to look back later and laugh at what a joke this car turned out to be.
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Here are some actual complaints logged with the NHTSA about the 2017 Ford Mustang Airbag Problems:

TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT’S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER’S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY A FRIEND FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT BY THE POLICE.

I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERING ISSUE AND RAN INTO THE CEMENT DIVIDER, NO AIRBAG GOING 60, THERE WERE INJURIES TO DRIVER-MYSELF

TL* THE CONTACT OWNS A 2017 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT’S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE NECK AND SHOULDERS IN THE FORM OF STIFFNESS. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

Your Lemon Law Legal Rights

Think you have a lemon? Sit back and let the experts work aid your lemon at no cost to you. The law makes Ford pay legal fees. You may be able to get your lemon out of your life. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of ‘lemon’ owners like you.

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