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Given its macho name, you’d expect the Dodge ram to be tough, and hopefully, durable. Unfortunately, that’s not the case. The full-size pickup is full of issues that compromise its safety, dependability, and comfort. According to the National Traffic Highway Safety Administration (NHTSA) website, the main problem areas for the 2017 model are the powertrain, structure and electrical system.
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NHTSA Complaints for the 2017 Dodge Ram 1500
| Complaint Category | Number of Complaints |
|---|---|
| Engine | |
| Power Train | |
| Steering | |
| Electrical System | |
| Unknown Or Other | |
| Fuel/propulsion System | |
| Air Bags | |
| Structure:body | |
| Suspension | |
| Vehicle Speed Control |
Problems with the Transmission
The 2017 Ram 1500 is built with either a 6-speed or 8-speed automatic transmission. Both units are plenty advanced, with built-in electronics and computer controls. But there’s one big problem: they don’t stay in park. A component called the brake transmission shift interlock (BTSI) is known to fail, allowing the truck to roll away. Several people have been injured as a result.
One complaint submitted to the NHTSA website, reads, “The contact owns a 2017 Ram 1500. While stationary, the vehicle rolled backwards in the park position. The failure recurred on another occasion. The vehicle was taken to Fayetteville Dodge in Fayetteville, New York 13066, but the failure could not be duplicated. The contact was able to record the failure on video and submitted the videos to the dealer. The manufacturer was made aware of the failure. The failure mileage was 14,000.”
According to Ram, the problem may happen when the BTSI is exposed to high interior temperatures. Or, it may occur when the brake is pressed for prolonged periods with the engine running.
In other words, It sounds like the company doesn’t really know the cause – it’s just taking shots in the dark.
Regardless, a recall (18V100000) on nearly 1.8 million trucks has been issued to address the concern. In it, dealers are instructed to reprogram an onboard computer, called the body control module. The BTSI will also be tested and repaired with a new solenoid if needed.
Here are some actual complaints logged with the NHTSA about the 2017 Ram 1500 Transmission Problems:
WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM’S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA’S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.
ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN’T HELD.
2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER. TRUCK WAS LEFT IN PARK IN MY DRIVEWAY…THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION
Problems with the Tailgate
If there’s one main feature consumers buy pickups for, it’s the bed. But since the power-operated tailgate on the 2017 Ram blows open unexpectedly, the bed is essentially useless.
That’s right – many owners of the full-size truck have had their cargo area unlatch without warning. As you can imagine, this is a dangerous scenario, especially if the truck is carrying a heavy payload.
On the NHTSA website, one owner writes, “2017 Ram 1500 – vehicle’s electronic controlled locking tailgate fails to secure when vehicle is put in motion allowing tailgate to fall open while vehicle is in motion. Vehicle was purchased with 14K miles and currently has 23K miles. Tailgate has fallen on 9 occasions in the 6 months/9K miles I have owned the vehicle. Also potential to occur while vehicle is parked. Fiat-Chrysler was contacted on 24 January 2018 and affirmed they have no technical service bulletins (TSBs) or recalls on this issue to date. However, internet research revealed “numerous” complaints in forums and videos on this occurring on 2013 – 2017 models. Some complainants indicate dealerships not aware or unable to deduce cause. Further internet research indicates a faulty tailgate actuator assembly, (a metal tab on assembly which serves as a lever-stop which allows tailgate to secure is breaking off of assembly plate and preventing full engagement of the locking mechanism between tailgate and bed).”
Since that post was written, a recall (18V486000) has been issued. According to Dodge, “The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.” Dealers are instructed to repair the assembly free of charge. Over 1 million trucks are affected by the issue
Here are some actual complaints logged with the NHTSA about the 2017 Ram 1500 Body Structure Problems:
THE TAILGATE ON MY RAM HAS OPENED TWICE WHILE VEHICLE WAS IN MOTION. ONCE WHILE I WAS PULLING A SMALL TRAILER. THE TAILGATE FELL OPEN HITTING THE TRAILER JACK CAUSING DAMAGE TO THE TAILGATE. THIS IS A LEASE VEHICLE AND I WILL BE HELD RESPONSIBLE FOR THAT DAMAGE. BOTH TIMES I WAS PARKED AND HAD JUST STARTED TO LEAVE.
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN’T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.
Electrical
The Ram 1500 is a cowboy Cadillac, with plenty of amenities and digital gadgets onboard. Unfortunately, many of them only work when they want to.
One area of contention is the Uconnect infotainment system, which incorporates features such as radio and navigation into a touchscreen display.
On the NHTSA website, one owner writes, “While driving, the radio (Uconnect) keeps shutting off and losing signal.
Another owner, on the Kelly Blue Book website,says, “The dealer is the problem I believe, its been to the shop 3 times for the radio and once for the window. I like the looks of the truck. its a bit squirrely in corners but that might be the tires. I like the motor and power, I would not recommend this truck to anyone, its a bit too high of a price and has too many little problems that the dealer doesn’t want to address and the two biggest problems they worked on but didn’t fix so DONT buy Ram trucks until they get the bugs worked out and price dropped to more inline with actual value.”
So far, there haven’t been any recalls or technical service bulletins released to address the radio concern.
Another electrical problem has to do with the cruise control, which in certain situations, cannot be canceled. As you can imagine, this is a dangerous scenario since it can prevent the vehicle from slowing down.
A recall (18V332000) has been issued to address the problem. The document instructs dealers to reflash the truck’s main computer, the powertrain control module. Altogether, 4.8 million Chrysler, Dodge, Ram, and Jeep vehicles were part of the debacle.
Here are some actual complaints logged with the NHTSA about the 2017 Ram 1500 Electrical Problems:
TRUCK WITH 3.0L DIESEL ENGINE. VEHICLE HAS TWICE (DURING FIRST 6,000 MILES) SHOWN ERROR MESSAGE “SERVICE ELECTRONIC THROTTLE CONTROL” AND TRUCK HAS BEEN DISABLED. FIRST TIME WAS DRIVING ON MOUNTAIN HIGHWAY WITH HEAVY COMMUTE TRAFFIC WHEN TRUCK COULD NOT MAINTAIN ANY SPEED AND STRUGGLED GET TRUCK SAFELY OFF ROAD. WITH MULTIPLE OCCURENCES WITH BRAND NEW VEHICLE IT IS A SAFETY ISSUE.
SOMETIMES THE TRUCK WON’T RECOGNIZE THE KEY FOBS. TRUCK INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME CONTINUE TO SOUND EVEN THO I HAVE THE KEY FOB IN MY POSSESSION. I CAN PUT THE VECHILE IN GEAR AND DRIVE BUT INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME WON’T STOP SOUNDING. (I HAVE VIDEOS AND PICTURES OF THIS ISSUE) . ALSO WHEN I USED THE SPEED CONTROL AT A STEADY SPEED AND THAN USE THE CRUISE CONTROL TO REDUCE THE SPEED WHEN I COME TO A COMPLETE STOP AND PRESS THE GAS PEDAL AGAIN THE TRANSMISSION SHIFT DIFFERENTLY. THE TRANSMISSION DELAY SHIFTING ENGAGEMENT . (THERE WAS A RECALL ON MY VECHILE FOR THE CRUISE CONTROL AND AT THE MOMENT MY TRUCK IS IN THE DEALER GETTING THE RECALL DONE , TRANSMISSION SHIFTING PROBLEM LOOKED AT AND GETTING THE KEY FOB ELECTRICAL PROBLEM FIX. DEALER TECH IS TRYING TO FIX THE PROBLEM . A REQUEST WAS MADE TO CORPORATE ENGINEERS FOR ASSISTANTS FIXING THE PROBLEM. DEALER AND ENGINEERS ARE WORKING TOGETHER TRYING TO FIGURED THE KEY FOB PROBLEM.VECHICLE MILEAGE APPROXIMATELY 11400.
WITH 21K MI. THE SERVICE AIRBAG SYSTEM CAME ON.IT IT STAYED ON FOR 5-7 SEC AND WENT OFF. IT WAS INTERMITTENT AT FIRST BUT NOW IT HAS BEEN DOING THE SAME 2 OR 3 TIMES PER MINUTE. #2 THE TAILGATE LATCH MALFUNCTIONS AT TIMES AND THE TAILGATE FALLS BY ITSELF. IT HAS DONE THIS WHILE DRIVING AND SITTING STATIONARY AFTER LOCKING IT WITH THE KEY FOB. #3 BOTH FRONT WINDOWS ARE EQUIPPED WITH AN AUTO UP FEATURE. THIS FEATURE HAS COME AND HOME IN BOTH FRONT WINDOWS. AT THE TIME IT WORKS BUT IT HAPPENS IRREGULARLY. #4 THE TRANSMISSION DOESN’T SHIFT WELL AFTER COASTING AS IN ON THE HIGHWAY. IT ALMOST SEEMS TO BOG DOWN AND I HAVE TO PUT SOME WEIGHT ON THE ACCELERATOR TO GET IT TO RESPOND. NO CODES HAVE BEEN THROWN FOR THE TRANSMISSION SO FAR. #5 THE KNOB ON THE FAR LEFT DRIVERS VENT FELL OFF.
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Complaint Data
| Category | Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit |
| Date | Mar 16, 2023 |
| State | CO |
| Description | The contact owns a 2017 ram 1500. The contact stated that the fuel gauge reading was inaccurate and would display empty (e) while the fuel tank was half full. Additionally, the contact stated that the failure had prevented him from operating the vehicle with the key fob. The vehicle was taken the local dealer, where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. The failure was approximately 30,000. |
| Category | Steering |
| Date | Mar 11, 2023 |
| State | ND |
| Description | The power steering turns off and on intermittently at random times, locations, and speeds, sometimes when your driving straight, sometimes when your turning. My assumption is it is a fault electronic stearing system. As this has been known to happen to similar models. |
| Category | Suspension |
| Date | Mar 08, 2023 |
| State | OH |
| Description | Air suspension issues at 50k miles my truck rides lop sided half the time. Some days it works fine other days the driver side is sitting lower than the passenger or the backs lower than the front it's never the same issue. Sometimes it don't work at all. Which is crazy with only 50k miles |
| Category | Engine |
| Date | Mar 05, 2023 |
| State | WA |
| Description | Ram 5. 7 hemi engine exhaust manifold leak ticking sound if it's not fix or the bolt snap the smoke coming from the exhaust can be suck on the vent and can have a carbon monoxide poisoning inside the truck please I just found out that it'sbeen a known problem for dodge ram trucks and nothing is being done by the company to recall or fix such problem than you |
| Category | Engine |
| Date | Mar 05, 2023 |
| State | WA |
| Description | On the 5. 7liter hemi engines the exhaust manifold bolts break into the block of the engine causing exhaust leak which can potentially get in the cab and cause injury or death. As well the heat shield bolts that cover the exhaust manifold break. |
| Category | Unknown Or Other |
| Date | Feb 23, 2023 |
| State | PA |
| Description | My family has been exhibiting symptoms of asthma for several years. Recently, while cleaning out my truck I came across a massive mold growth under the backseat of my ram 1500 which I believe has been the cause of these health issues all along. I've included multiple photos showing the extent of the growth. It appears that water has been running down the rear truck pillars and soaking the interior carpeting/fabric under/behind the rear seat. There are numerous well documented examples of water leak issues in ram trucks equipped with a sunroof and third brake lights which I believe to be the cause of the mold resulting in my family's asthma related issues. I have previously taken my truck into the dealer for water leak concerns (I had noticed wetness on the front window pillars after a heavy rain). It was recommended at that time that I check/blow out the sunroof drains and not to park the truck on any incline (this is ridiculous). I blew air through the drains (they were perfectly clear with no blockage). I didn't notice further wetness on the front pillars so I didn't pursue the issue again until now. The nature of these water leaks makes them very difficult to detect and poses a serious health risk as the extensive mold growth would not normally be noticeable. Ram should be required to recall trucks with these issues to fix the leaks and provide adequate water management (e. G. Properly designed drip tray with water drainage outside of the cabin) in case of future leaks to prevent this safety issue. |
| Category | Latches/locks/linkages:hatchback/liftgate:lock |
| Date | Feb 21, 2023 |
| State | CA |
| Description | The contact owns a 2017 ram 1500. The contact stated while driving approximately 10 mph down the driveway, the tailgate door released independently, causing damage to the trailer that was being hauled. The contact stated that the door latch released independently several times while driving. There was no warning prior to the failure. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and notified the contact that the repair would be an out-of-pocket expense. The failure mileage was approximately 42,000. |
| Category | Steering |
| Date | Feb 21, 2023 |
| State | OH |
| Description | The contact owns a 2017 ram 1500. The contact stated while driving at an undisclosed speed and making a turn, the steering wheel became stiff. There was no warning light illuminated. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 70,000. |
| Category | Engine, Unknown Or Other |
| Date | Feb 13, 2023 |
| State | MN |
| Description | I was filling antifreeze up every couple days then about 2 weeks later I was driving it just shut down, now won't start brought it to a garage said the engine locked up I see there's a recall, but it says not on this one, and it won't start the truck only has 64,000 miles on it. |
| Category | Exterior Lighting, Unknown Or Other |
| Date | Jan 25, 2023 |
| State | CA |
| Description | During the rainstorms here in sacramento california water was coming inside the truck. At the dealer it was diagnosed with the 3rd brake light and flapper vents needed replacement that was the cause of water leaks. Water was entering on the back cabin and baseboards were flooded. It's a safety hazard because mold started forming real bad. We didn't catch it right away. |
| Category | Fuel/propulsion System |
| Date | Jan 12, 2023 |
| State | GA |
| Description | Constant engine code for a very small evap leak. Vehicle was taken to c&c automotive (4014 washington road, augusta, ga. 30907 || 762-685-5555) for a diagnostic. C&c automotive advised that the leak was due to a faulty fuel control valve, which appeared to be in a melted state. The vehicle has never been in a collision and has 11,000 miles. After some research it was found that there was a previous recall for the 2017 ram 1500 for the same issue but I was told by chrysler's customer service my vin was not affected by the recall and I would have to pay for the replacement out of pocket. (refer- nhtsa: 17v434/ chrysler: t45) |
| Category | Engine, Fuel System, Diesel |
| Date | Jan 11, 2023 |
| State | SD |
| Description | The contact owns a 2017 ram 1500. The contact stated that there was an abnormal fuel odor detected through the vents. The check engine warning light was illuminated. The vehicle was taken to the local dealer and the contact was notified of nhtsa campaign number: 22v406000 (fuel system, diesel). The vehicle was diagnosed, and the contact was informed that the fuel filter needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 110,000. Vin tool confirms parts not available. |
| Category | Steering, Suspension |
| Date | Jan 09, 2023 |
| State | OR |
| Description | Electric assist steering failure, truck is getting hard to steer either direction. Air ride system is bouncing like having no suspension at all, went into dealer and they report that the compressor, control board and manifold all need to be replaced. Vehicle only has 68,000 miles. |
| Category | Air Bags, Seat Belts |
| Date | Jan 07, 2023 |
| State | NV |
| Description | I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries |
| Category | Power Train |
| Date | Dec 27, 2022 |
| State | NM |
| Description | On two occasions the vehicle rolled away while in park and ignition off and on multiple occasions vehicle would not come out of park |
| Category | Suspension |
| Date | Dec 27, 2022 |
| State | MT |
| Description | When the temperature dropped below -10f last thursday, the front air suspension dropped to the bump stops and remained there until the temperature rose to above 32 degreesf. This made the truck unable to steer completely to the right or left, greatly lengthening the time and distance required to make a turn, lane change, etc. In effect, the vehicle is unsafe to drive under those conditions. No error code was generated during this length of time. |
| Category | Air Bags |
| Date | Dec 20, 2022 |
| State | NY |
| Description | The contact owns a 2017 ram 1500. The contact stated that while driving approximately 55 mph the vehicle t-boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000. |
| Category | Unknown Or Other |
| Date | Dec 20, 2022 |
| State | WV |
| Description | 1) driver's side front door seal does not seal. This allows water to run down the door trim and into the dashboard. 2) rear sliding window allows water to enter the cab. Sometimes this window sticks and will not open/close. I have reported these issues to my local dealer. They checked the issues, but deny the problems. |
| Category | Engine |
| Date | Dec 13, 2022 |
| State | GA |
| Description | I just purchased my truck in november 2022 and noticed an audible ticking noise coming from the engine immediately after start-up. After having the vehicle inspected by an ase mechanic, it was discovered that the manifold bolts had broken on each warped manifold which was likely causing the ticking sound. Because of the defective manifold bolts, this exhaust leak created a dangerous situation while the hemi engine was running and possibly resulted in a failed emissions test required to obtain a license plate in metro atlanta, ga. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Dec 10, 2022 |
| State | HI |
| Description | While parking my truck, it had an unintended acceleration and my foot was not on the gas peddle. I was going about 1-2mph and the truck picked up speed unexpectedly and collided with my garage wall. I am unsure what component malfunctioned and it has not yet been inspected. Myself and my baby were in the car and luckily I was able to stop by hitting the brakes and putting the car in park. It continued to pull forward even with my foot on the brake. There was no warning or codes prior to or after the incident. |
| Category | Steering, Wheels |
| Date | Nov 29, 2022 |
| State | ND |
| Description | Driving on highway and the power steering gear failed causing the vehicle not being able to turn and the front wheels locked up. This is a known issue and should be a safety recall. Dealership mentioned this is a common problem. |
| Category | Suspension |
| Date | Nov 29, 2022 |
| State | MI |
| Description | Air suspension fails repeatedly in cold weather. Vehicle has been repaired twice under manufacturer warranty and extended warranty. I am concerned that if this fails while the vehicle in motion an accident may result. There are many documented cases of this issue and, as I read online, a pending class action lawsuit in canada as a result. |
| Category | Suspension |
| Date | Nov 29, 2022 |
| State | MD |
| Description | The contact owns a 2017 ram 1500. The contact stated while making a right turn, the contact felt as if the vehicle was going to flip over. The vehicle was taken to the dealer, but no failure was found. On another occasion, while driving 20 mph and going over a speed bump, the contact heard an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic who stated that the suspension system needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000. The vin was not available. |
| Category | Engine |
| Date | Nov 25, 2022 |
| State | AR |
| Description | The contact owns a 2017 ram 1500. The contact stated that the check engine warning light was illuminated. The contact had initially taken the vehicle to an independent mechanic where he was informed that oil was leaking from the oil cooler. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Engine And Engine Cooling |
| Date | Nov 21, 2022 |
| State | TX |
| Description | The contact owns a 2017 ram 1500. The contact stated that while his wife was driving approximately 10 mph in a parking lot, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to nhtsa campaign number: 20v475000 (engine and engine cooling). The manufacturer was contacted, and the contact was informed that the vehicle was not included in the recall. The failure mileage was approximately 83,000. |
| Category | Electrical System, Visibility/wiper |
| Date | Oct 26, 2022 |
| State | SC |
| Description | The 8. 4" infotainment screen freezes up at random times. This is an ongoing recurring issue. This is not only a comfort/convenience/entertainment annoyance. This also disables safety equipment, for example the back-up camera and the windshield defrosting via the climate control system. While I have reached out to the manufacturer for guidance, I have not taken it in for service. There are no warning lamps or indicators of malfunction. This has not resulted in any accidents yet, although I can plainly see the potential. |
| Category | Fuel System, Diesel |
| Date | Oct 26, 2022 |
| State | MO |
| Description | The contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Oct 25, 2022 |
| State | TX |
| Description | Lifters failed due to mds ram needs to be liable for this problem will be going to a lawyer...... Truck knocks badly poor running condition oild and maintenence always done |
| Category | Fuel/propulsion System |
| Date | Oct 25, 2022 |
| State | CA |
| Description | at the gas station pump notch on the gas nozzle getting stuck in the truck filler neck (every time I fill up). Very unsafe. Sometimes I spend hour stuck at the gas station trying to remove the gas nozzle from my truck. In addition to the gas nozzle getting stuck, the automatic shut off is triggered repeatedly while fueling so that the tank can only be filled in spurts, and that gas spills when the gas nozzle is withdrawn. |
| Category | Engine, Fuel/propulsion System |
| Date | Oct 19, 2022 |
| State | NE |
| Description | My 2017 ram ecodiesel fuel pump went out on the road. Completely died, had no steering nor brakes. The truck was stalled in the middle of the road due to the high pressure fuel pump and I had to get towed. |
| Category | Fuel/propulsion System |
| Date | Oct 17, 2022 |
| State | FL |
| Description | The fuel level sensor assembly internal of the gas tank failed at 18k miles. A close inspection of the part revealed a manufacturer defect causing an open connection to develop on the carbon track measuring device. This type of situation caused the fuel gauge to go to e causing panic, and warning message appears in display while you are driving and audible alerts go off. I am an electrical engineer and have determined this part has an engineering defect and should be recalled by ram. Many complaints on the internet point to this issue and ram-= is not correcting the issue. They are only using the same [art again for replacement and charging the customer over 0. 00 |
| Category | Service Brakes |
| Date | Oct 13, 2022 |
| State | CA |
| Description | I was driving my vehicle and the back tire from the driver side the tire blew out and make my vehicle roll over and the vehicle got total loss the vehicle was unsafe the brakes locked on me when the tire blow out |
| Category | Air Bags, Seat Belts |
| Date | Oct 11, 2022 |
| State | PA |
| Description | The contact owns a 2017 ram 1500. The contact stated that while driving approximately 35 mph, the vehicle t-boned crashed into the side of a delivery truck. During the crash, the front end of the vehicle sustained severe damage but no air bags were deployed and the front driver-side seat belt failed to secure the driver causing the driver to make contact with the steering wheel. The driver sustained a fractured sternum, head, neck, and back injuries and was transported by ambulance to the local hospital for medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer was not contacted. The local dealer was notified of the incident. The failure mileage was 71,000. |
| Category | Electrical System |
| Date | Oct 05, 2022 |
| State | VA |
| Description | Every time I travel thru the new york metro region my navigations starts "updating" and going blank, or starting telling me I am located in an area I am not even near like a walkway or a river. Have contacted dodge and sirius multiple times on the issue and both point the finger at each other. No other component of the system are having a problem, like the radio, climate control, etc only the navigation system and only when I am in the new york metro area. I have picture to show the issue and have almost crash a number of times trying to fix the navigation while driving in the area. |
| Category | Power Train, Unknown Or Other |
| Date | Sep 27, 2022 |
| State | WA |
| Description | Recurring issue with warped manifolds that cause broken exhaust bolts. |
| Category | Engine |
| Date | Sep 15, 2022 |
| State | CA |
| Description | Mid-year 2022 began noticing a ticking sound coming from the truck's engine bay. The sound seems to lessen or stop after the engine has warmed up. Have not had the vehicle inspected at dealer but local mechanic believes these issues are related to the manifold bolts due to this being a recurring problem on ram models with the hemi engine. |
| Category | Fuel System, Diesel |
| Date | Sep 15, 2022 |
| State | IN |
| Description | The contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the repair was not yet available. The contact stated that on multiple occasions while driving approximately 45 mph, the vehicle would start to hesitate and shake then decelerate without warning. The contact also stated that while accelerating at approximately 45 mph, the vehicle independently accelerated without warning. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. Vin tool confirms part not available. |
| Category | Air Bags |
| Date | Sep 13, 2022 |
| State | NC |
| Description | Air bags deployed while vehicle was parked and engine not running…. Vehicle was not hit or tampered with .. I was inside vehicle vacuuming when air bags went off without any warning.. Insurance gave me points for incident when there was no reason for air bags to deploy and I had to pay deductible…I should be reimbursed |
| Category | Fuel System, Diesel |
| Date | Sep 13, 2022 |
| State | IN |
| Description | The contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 40-45 mph, the vehicle lost power and lunged intermittently. There was no warning light illuminated. The contact was able to continue driving. However, the contact stated that the failure had been reoccurring increasingly while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. Vin tool confirms parts are not available. |
| Category | Engine |
| Date | Sep 11, 2022 |
| State | TX |
| Description | When the truck is started, the engine knocks on the right side of the motor more. |
| Category | Steering |
| Date | Sep 10, 2022 |
| State | AZ |
| Description | The electronic power steering completely failed. After we had been driving and it had been raining we were going about 55 mph down the state highway when the electronic power steering completely failed and we lost control of the steering. The dashboard warning light came on and on the notification screen stated to “service power steering“. Even though it shows absolutely no recalls just a simple search online shows that we are not the only ones with a 2017 ram 1500 with electronic power steering with the same issue. I have called around to many auto parts stores and even dealers and nobody has the part in stock. And of course our vehicle having been outside of the five years and mileage it is not under warranty. The steering is 100% locked up and will not move whatsoever. It has been inspected by a authorized ram service mechanic who has verify that it has seized up and needs replaced. |
| Category | Steering |
| Date | Sep 07, 2022 |
| State | NY |
| Description | Rack & pinion failed, unable to steer vehicle, repair has been made by independent service center - receipt is attached, no lamps or warning I am seeking reimbursement for repairs. Rack and pinion should not fail with only 51,000 miles on the vehicle. |
| Category | Service Brakes |
| Date | Aug 28, 2022 |
| State | MI |
| Description | Brake clip failed. Clip to brake pad on driver side front came loose and caused the brake pad to slip and caliper drop down onto the top of the rotor. Upon braking no pressure was being applied to the side of the rotor. All the pressure was only on the top of the rotor. There was no wear or etching on the side of the rotor at all, however the top of the rotor had a great deal of pitted and gouged metal. This created a very dangerous situation! |
| Category | Engine |
| Date | Aug 25, 2022 |
| State | WI |
| Description | There is a known issue called the hemi tick that is the result of broken bolts on the exhaust manifold. Https://www. Vehiclehistory. Com/articles/dodge-ram-1500-hemi-tick-recalls-worth-worrying this is a dangerous exhaust leaks that happens on almost every ram and nothing has been recalled. To make a safe vehicle people are paying thousands to fix this and dodge knows it is an issue! Exhaust fumes in the engine compartment flow in to the air intake and into the truck. This issue has been reproduced thousands of times. |
| Category | Fuel/propulsion System |
| Date | Aug 19, 2022 |
| State | TX |
| Description | After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later |
| Category | Steering |
| Date | Aug 19, 2022 |
| State | NC |
| Description | Power steering went out,looked for recall 2017 ram 1500 bighorn. Light came on and once it cooled down worked fine again. Five months down the road done it again and no power steering at all,no warranty nothing pay out of pocket. Called dealer to order part been almost 4 months and still no part,fixing to call dodge themselfs and find out what the deal is. Making payments on a truck with 66,000 miles on it and no part to fix it it's asham. Dodge needs to get it together,instead of making new fast cars to sell,need to keep the customers safe first. |
| Category | Power Train:automatic Transmission, Visibility |
| Date | Aug 18, 2022 |
| State | LA |
| Description | The contact owns a 2017 ram 1500. The contact stated while reversing she felt the vehicle jerk with a loud sound coming from the vehicle causing the vehicle to come to a complete stop. The dealer was contacted, and an appointment was set to diagnose the vehicle. On another occasion, the vehicle was getting detailed and it was noticed that the rear window was leaking and had white mold. The vehicle was taking to the dealer who stated that no failure was found. The manufacturer was not contacted. The failure mileage was 5,000. |
| Category | Engine, Power Train |
| Date | Aug 14, 2022 |
| State | FL |
| Description | I was driving on interstate and my vehicle was running fine. Without any warning, my check engine light came on and "service etc" flashed. Vehicle went into limp mode and would not go over 10 miles an hour. Had it towed to dealer, a gasket on the egr was bad, had been leaking oil into my turbo for "quite some time" according to the dodge dealership. My turbo was blown and manifold melted. This is a diesel and I only had 108,000 miles on it. Always have done the maintenance. The cost of the repair was ,971. 62. There is no reason why this vehicle should have been fine one second and have a catastrophic failure the next. I am aware of the class action lawsuit for models up to 2016 and my truck is a 2017. I believe that this is the same problem. It was 10:00 pm when this happened on the highway. I am very fortunate that I was able to get off of the highway and not be involved in a serious accident at night. |
| Category | Steering |
| Date | Aug 14, 2022 |
| State | IL |
| Description | Power steering fails compleatly |
| Category | Engine |
| Date | Aug 09, 2022 |
| State | MI |
| Description | My engine light turned on and vehicle kept overheating. Coolant levels we're getting very high. Coolant was not cycling through the engine properly & needs new head gasket. The dealership I took it too said they have 5 other trucks with the same issue |
| Category | Fuel System, Diesel |
| Date | Aug 03, 2022 |
| State | FL |
| Description | The contact owns a 2017 ram 1500. The contact stated while driving 45 mph, the vehicle began to decelerate speed. The contact stated that the service electronic throttle control warning light was illuminated. The contact was able to park at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The vin was associated with 22v406000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Jul 27, 2022 |
| State | FL |
| Description | See first uploaded file. File #2 has additional information regarding problem that can become a safety issue. |
| Category | Engine, Power Train |
| Date | Jul 25, 2022 |
| State | TX |
| Description | On saturday, july 16th, I was passing a vehicle at approximately 65mph on a two lane road with no shoulder when my engine stalled. Fortunately I was on a straight stretch of the road and was able to coast to a safe location to attempt to restart my engine. After I stopped, I attempted numerous times to restart my engine without success. This stall caused me to be on the side of the road with no shoulder partially sticking out into the roadway. I eventually had to be towed to my mechanic. Once at my mechanic, he found two recalls that had similar symptoms concerning dodge ram ecodiesels- recall w58 and w68 along with tsb 14-007-21. I contacted ram and was informed that my vin number was not included in this recall and that they would not fix my vehicle under this recall without me paying in full and their mechanic verifying what was wrong. They were also backlogged and could not even diagnose the issue for 5-8 business days. I elected to have my mechanic perform the work. Once my mechanic opened the transmission assembly, he found that the tone wheel in fact had lost a piece of the magnetic material just like the photo in the service bulletin. He had to repair all the components of the tone wheel and crank sensor assembly just as the service bulleton said to get the vehicle to run again. I have contacted ram and they stated there is nothing they can do since there is not an open recall on my vin number even though my truck matches the model and engine type along with affected years from the recall. My vin should be included in this recall because this incident matches perfectly what the recall states. I have all the paperwork and the actual tone wheel if that is necessary. I am simply trying to get ram to pay for what they should be obligated to fix on a known problem. They stated that nhtsa is the organization that recalls vehicles and maybe my vin would be included at some point- of course I know they just don't want to pay for the repair using this as an excuse. |
| Category | Steering, Steering:rack And Pinion |
| Date | Jul 21, 2022 |
| State | MO |
| Description | The contact owns a 2017 ram 1500. The contact stated that while her granddaughter was driving at slower speeds, the steering wheel seized with the wheels turned to the left. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 63,000. |
| Category | Steering |
| Date | Jul 16, 2022 |
| State | WI |
| Description | Power steering goes out with no warning lamps or messages |
| Category | Engine |
| Date | Jul 11, 2022 |
| State | CA |
| Description | On start up makes a ticking noise. Upon further investigation noticed broken studs on exhaust manifold bolts. This causes an exhaust leak which may lead to possible fire. |
| Category | Air Bags |
| Date | Jul 09, 2022 |
| State | AZ |
| Description | Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag's did not deploy. |
| Category | Steering |
| Date | Jul 07, 2022 |
| State | NV |
| Description | We driving down the highway in state of idaho. When all of a sudden steering wheel when out of control. My mom could not control it. The steering wheel was go super fast side to side . When ended up going on the side of the highway. |
| Category | Electrical System |
| Date | Jun 29, 2022 |
| State | WA |
| Description | On 26 june 2022 while driving home the truck doors stated locking and the lights flashed every time I came to a stop. On 28 june 2022 the truck self started while inside the garage. The key fob was inside the home on a shelf with no one around and nobody was touching the truck. This is very unsafe since we have an attached garage and we sleep about 12 feet away from the tail pipe. On 29 june 2022 I took it to dishman dodge in spokane wa where I was told that this has never happened. I am the original owner and this truck has had many previous electrical issues (back up camera, cruise control, fail to start due to security chip pickup, wiper control, power window). It now has 62,000 miles. |
| Category | Fuel/propulsion System |
| Date | Jun 27, 2022 |
| State | WI |
| Description | On june 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the ram dealership. I will upload pictures as soon as possible. Prior research shows ram truck model years 2009-2012 had the same issues. I reside in wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer. |
| Category | Electrical System, Steering |
| Date | Jun 15, 2022 |
| State | TX |
| Description | The electric power steering (eps) system went out while turning. Making the turn hazardous as the wheels were impossible to rotate. This has happened multiple times and without warning. Happens both turning left and turning right and will occur when tires are straight as well. My safety and the safety of others were put as risk and continue to be at risk with this vehicle and others like it on the roads. The problem has been stored in the trucks cpm and pulled by the dealer to verify the accident occurred. I was informed nothing can be done since no recalls pull up with my particular vin number. It has not yet been inspected by police or insurance. The "eps!" message occurred as the steering was out. |
| Category | Steering |
| Date | Jun 15, 2022 |
| State | ND |
| Description | The electric power steering failed. I was not able to safely turn my vehicle. It is a safety issue because I could have easily injure or killed myself or anyone that I crashed into. The issue is known to happen in this vehicle. There was a warning light that came on saying to service the power steering. The manufacture is not making the part to fix this issue. |
| Category | Structure:body |
| Date | Jun 14, 2022 |
| State | NJ |
| Description | My tailgate came open unexpectedly, while my trailer was hooked up. I was in a development going around a turn very shortly after pulling off from my starting point. The tailgate crushed on the jack, causing significant tailgate damage. I have been in contacts with turnersville dodge, and they directed me to maple shade nj alfa romeo/ fiat. I have been on the phone with them numerous times, as well as sent emails. This has been going on for over a year now. There is an open recall on the tailgate latch for my particular truck. This is the reason that my tailgate came open unexpectedly and caused significant damage. I have mentioned this recall, and I get alerts weekly about the open recall on the tailgate. Nothing is being done. I run a business , and have already had the inconvenience and unsafe operations, ongoing for over a year now. I am extremely busy, and it is extremely frustrating calling and emailing, with no fix in site. It's insanity. |
| Category | Power Train |
| Date | Jun 08, 2022 |
| State | NC |
| Description | The contact owns a 2017 ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's recall under u05 associated with the failure. The failure mileage was 71,094. |
| Category | Engine |
| Date | May 26, 2022 |
| State | TX |
| Description | The contact owns a 2017 ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was not able to restart. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The vehicle previously had the throttle position sensor, fuel system, water pump, and engine replaced at the dealer. The failure mileage was approximately 168,000. |
| Category | Engine |
| Date | May 13, 2022 |
| State | NY |
| Description | Exhaust manifolds warp leading to broken mounting bolts/ studs resulting in exhaust leak/ ticking |
| Category | Suspension |
| Date | May 11, 2022 |
| State | MN |
| Description | The air suspension system has failed completely. Without warning the driverside suspension deflated at 65mph. This causes the steering to pull to the left very quickly and could easily cause loss of control of the truck. The problem occurred with out warning. The dealers response is to not drive the truck and wait 3 weeks for a diagnostic test and then a month or longer to get parts. |
| Category | Power Train |
| Date | May 08, 2022 |
| State | MN |
| Description | My rear axle is at a ram dealership have the complete rear axle replaced. It has 90,000 mi and a few thousand miles ago it started to emit a whining noise that just continued to get louder the more I drove it. I took it in one week ago and after a tech checked it out I was told that the entire rear axle had to be replaced at a cost to me of over 00. I opted to have a used axle installed for half the cost. This problem if left could have led to the rear axle locking up and loss of control. In searching the internet I have found that face has had some recalls on different year trucks for loose pinion nuts and low fluid from the factory and lack of proper heat treating of axle and gears leading to failure. Consumer stated old axle will be available for inspection. |
| Category | Steering:rack And Pinion, Steering:steering Control Module |
| Date | May 02, 2022 |
| State | TX |
| Description | The contact owns a 2017 ram 1500. The contact stated while attempting to drive the vehicle, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the electronic power steering (eps) module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000. |
| Category | Engine |
| Date | Apr 25, 2022 |
| State | MN |
| Description | Engine blew up with no warning indicators on the dash. Engine oil was full and from what the dealer found it was a bearing either the crankshaft or rod. I've been without my truck for over 2 months and fiat chrysler doesn't know when a motor will be available. |
| Category | Seats |
| Date | Apr 18, 2022 |
| State | MS |
| Description | 2017 ram 1500. Consumer writes in regard to mold and mildew in vehicle. The consumer stated the vents leaked causing a build up of mold and mildew. The carpet, floorboards and padding were all wet and needed to be replaced. |
| Category | Electrical System, Power Train, Steering |
| Date | Mar 28, 2022 |
| State | CO |
| Description | On sunday march 27, 2022 my daughter and I were in my 2017 ram 1500 bighorn 5. 7 liter hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn't control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in acc and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you chrysler to do the right thing. Recall these trucks asap. I swear to you someone is going to die if you do not act now!! I'm a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when american manufacturers put profit over people. |
| Category | Engine |
| Date | Mar 24, 2022 |
| State | NY |
| Description | Two right rear exhaust manifold bolts broke causing a potential exhaust leak into the cabin. |
| Category | Engine |
| Date | Mar 18, 2022 |
| State | MA |
| Description | There is a known problem with the 5. 7l hemi engines having the exhaust manifold bolts break. This happened to me where the manifold separated from the engine and caused untreated exhaust gases to escape into the engine bay. These gases were then being sucked into the cabin through hvac system due to the close proximity of the cabin air intake vent and the gases escaping in the engine bay and seeping from underneath the hood when at low speed or idling with the hvac system on. |
| Category | Service Brakes, Vehicle Speed Control |
| Date | Mar 15, 2022 |
| State | WI |
| Description | While in gear the throttle has accelerated uncontrollably without a foot on the pedal. It has happened twice now and both times resulted in significant damage. Applying the brake made no difference they were just overpowered by the motor. The vehicle is going to be towed to a body shop to get a repair estimate. Last time the damage was about ,000. The vehicle is not safe if you cannot control the speed. They thought last time my foot slipped of the brake onto the throttle but I said no it had not. I was to busy trying to control the truck to notice if any warning lights went on. However earlier in the day the cruise control would not turn on. |
| Category | Seats |
| Date | Mar 14, 2022 |
| State | MS |
| Description | The contact owns 2017 ram 1500. The contact stated while the vehicle was parked, she flipped the seats and noticed gray powered mildew under both seats. The contact took the vehicle to local dealer to be diagnosed. The dealer informed that the two air vents on the cab have leakage, and the floorboards were soaked and needed replacement. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000. |
| Category | Suspension |
| Date | Mar 07, 2022 |
| State | AR |
| Description | Air ride suspension drops to bump stops when it rains. Causing the truck to have no suspension give that can cause severe damage. Truck has been at the dealers over this problem multiple times, they do not know what is causing the system to fail now. They have replaced the main components and the truck is still sitting on all 4 bump stops unable to drive. |
| Category | Steering |
| Date | Mar 04, 2022 |
| State | SC |
| Description | While making a left turn at low speed, I suddenly lost power steering, there was no warning message or notice and steering was very hard, I pulled over, shut the vehicle off and restarted, the power steering returned and I resumed my trip. The second incident, the vehicle was parked in my driveway, I started it up and immediately got a message on the dash that said, service power steering, the power steering was not available, maneuvering was next to impossible. I have just purchased this vehicle on 2/28/22, used as is, with no warranty and I feel I have purchased a dangerous vehicle with no options available. This vehicle is a 2017 ram 1500 laramie longhorn limited with 128,00 miles on it. I understand there are some issues with the eps system on several of the ram 1500 model years, and there has even been a recall on some models. I feel it necessary to report this incident as I am afraid to drive the vehicle, which makes this purchase useless, even after researching this vehicles history before buying, I had no way of knowing of the current eps problems as there are no current recalls for my particular truck. If there is a problem with the eps system, at the time of manufacturing, then why haven't the 2017 models been recalled as well. Also my local dealer cannot effectively make any repairs unless he has a code or the power steering is not available at the time he inspects it, and ironically it works fine intermittently. |
| Category | Steering |
| Date | Mar 04, 2022 |
| State | CA |
| Description | Electronic power steering stopped working while traveling at highway speeds. No warnings, no issues with steering previously. Manual steering when eps fails is still possibly, but extremely difficult. Vehicle will operate normally after turning off and back on. |
| Category | Fuel/propulsion System |
| Date | Mar 03, 2022 |
| State | MN |
| Description | Fuel sensor fails |
| Category | Engine |
| Date | Feb 26, 2022 |
| State | CA |
| Description | It's the oil filter housing it's made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead |
| Category | Electrical System, Steering |
| Date | Feb 17, 2022 |
| State | MO |
| Description | My electronic power steering failed. Makes it next to impossible to steer. Thankfully low speed, so no crash. No warning prior to failure. |
| Category | Steering |
| Date | Feb 11, 2022 |
| State | MO |
| Description | Power steering becomes inoperable |
| Category | Structure:body, Unknown Or Other |
| Date | Feb 11, 2022 |
| State | NJ |
| Description | 2017 ram quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn't buy a fish tank I purchased a very expensive truck that ram knows has this problem many many times ? |
| Category | Engine |
| Date | Feb 03, 2022 |
| State | TX |
| Description | When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, dallas dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle. |
| Category | Engine |
| Date | Jan 28, 2022 |
| State | WI |
| Description | Chrysler (ram) truck 2017 3. 6 pentstar enjine 3. 6l oil filter housing leak - vehicle has 50 k miles on it. Vehicle oil has pumped out of the engine due to this faulty oil filter housing. |
| Category | Engine And Engine Cooling |
| Date | Jan 24, 2022 |
| State | CA |
| Description | The contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Tires |
| Date | Jan 20, 2022 |
| State | PA |
| Description | While traveling on a paved state maintained road at approximately 45-50 miles per hour, the driver side front tire on my 2017 ram 1500 exploded. The condition of the road at the time was clear and there were no foreign objects laying in the lane of travel. Upon the tire exploding, I was immediately pulled left into the opposing lane of traffic. No injuries or crash were reported during this incident, however had my rate of speed been higher, lack of driving skills, or oncoming traffic, the results could have proved to be fatal. After finding a safe location off of the travelled roadway, I replaced the faulty tire with a spare. I observed damage to my inner fender liner as a result of the explosion. The tire has not been inspected by the police, insurance company, or the manufacturer. No warning lamps or other indicators provided notification of any problems prior to the incident. The faulty tire in question is identified as a goodyear wrangler sr-a, p275/60r20. This tire is an original installation from the vehicle manufacturer and has been in service for 20,300 miles. This particular tire blew out in a straight line fashion across the tread section of the tire from sidewall to the opposite sidewall. This is the first time that I have ever reported a safety matter, however due to the unique circumstances of the failure of this tire, I feel that this matter should be investigated and this tire removed from service. I have conducted internet searches and found other consumers have experienced the exact same tire failure scenario. I will be replacing all four gooodyear tires on my ram truck tomorrow with a completely different manufacturer. The tire can be retained for inspection if necessary, although it will be disposed of if no such request is received. |
| Category | Suspension |
| Date | Jan 07, 2022 |
| State | NJ |
| Description | My truck has been parked at a dodge service center for three days. I've been told the suspension has failed and needs to be replaced. The cost will be approximately ,000. I've never been in an accident. I've never used the truck to tow anything. I don't drive off-road. I do perform regular maintenance before the recommended time/mileage. I use quality products (oils, filters, brakes, etc.). No 5 year old vehicle should have a failed suspension from regular commuter/family driving. The suspension has been finicky for over two years mainly occurs in the colder months. My friend owns the same model truck (can provide vin if needed) and his truck's suspension failed after year one. Luckily, it was still under warranty but took multiple trips to the dealership and much hassle to fully repair/replace his truck's suspension. Prior to my truck's suspension completely failing rendering it not drivable, there were many times I was driving on the highway alone and sometimes with my family when the truck would drop lower than entry mode with no warning - a huge safety risk to passengers and cars around me. The truck would be moving at highway speeds with essentially no suspension causing it to bounce and wobble within the lane and over the line. My children are now afraid to drive in the truck. Please hold ram-dodge-chrysler accountable. Please make them do what is right. Please issue a recall for the air suspension. They should fix the air suspension supplying a lifetime warranty or replace the air suspension with a tradition suspension that won't fail in cold weather. Ram owners have paid a premium for this vehicle. Please fix this safety issue. (I have included two pictures of my truck at the dodge service center. Not surprisingly, it is parked next to another ram rebel with the same suspension issue. Notice the fenders almost touching the wheels particularly in the back. Also on the truck next to mine, notice the tilt to the right and the sinking in the back.) |
| Category | Air Bags, Engine |
| Date | Dec 12, 2021 |
| State | WA |
| Description | Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error |
| Category | Electrical System, Steering |
| Date | Dec 02, 2021 |
| State | NH |
| Description | Loss of electric power steering (eps) when taking left turns and trying to straightening the wheel back there no power steering and this happens at all speeds called ram dealer two week wait to get it in to look at it. No warning lamps or messages. Looks like there a recall on 2013-2016 ram 1500 and 2018 -2020 ram 1500 for this problem but not for 2017 ? |
| Category | Engine And Engine Cooling |
| Date | Nov 22, 2021 |
| State | CA |
| Description | The contact owns a 2017 ram 1500. The contact received a recall notification for nhtsa campaign number: 19v757000 (engine and engine cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System |
| Date | Nov 10, 2021 |
| State | SC |
| Description | The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. After the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss. |
| Category | Fuel/propulsion System |
| Date | Nov 09, 2021 |
| State | CA |
| Description | Since owning my 2017 dodge ram I have had issues with the fuel nozzle becoming stuck in the tank this is every single gas station I have spent nearly 20 to 1 hr trying to get the nozzle out I have researched in-line and apparently this is an overwhelming issue as other people and in the dodge forum complained about this several times the pump does not shut off because the nozzle is still engaged and when it was able to become dislodged via force gas has spilt everywhere I even had employees and a fuel truck driver try to get this off this is a huge safety and mechanical issue and I'm very frustrated my dodge dealer will not assist me because ethel say it's not under warranty it is getting stuck due to the angle of the filler tube between years 2015 and 2017 this last time was just recent but other times every month please help |
| Category | Air Bags |
| Date | Nov 04, 2021 |
| State | VA |
| Description | Saturday, october 23rd at around 11:00 am the airbag system check light came on. Brought it to my local mechanic who reviewed the code for the warning and it stated code b0028-13 ride side seat deployment squib 1 circuit open. Asked him if it could have been hit with one of my kids feet and he stated absolutely no based on where the connections where located under the seat. |
| Category | Electrical System |
| Date | Oct 31, 2021 |
| State | MA |
| Description | The vehicle's electronic ignition control does not seem to detect the presence of the key flob in order to activate, thus leaving the vehicle inoperable. This is an intermittent problem. I contacted my local dealership (herb chambers ram, millbury, ma.) and a service inspection was conducted. Though the dealership could not replicate this fault during my visit, they did confirm that an internal ram service advisory exists pertaining to this ignition problem. The recommended correction is to replace the ignition module. The dealership put the part on order. It has now been four weeks since my visit. The dealership reports that the part is on back order and without an expected delivery date. I am also told that the module is a ram/mopar specific unit. As such, only an oem can be used. In the meantime, I am unable to drive the vehicle. Though it may start, I cannot rely upon it restarting. Since an internal ram service advisory exists on this issue, it is obviously a documented problem. The safety issue at hand is that a faulty ignition module leaves the driver/passengers at risk of being stranded should the unit fail. |
| Category | Air Bags |
| Date | Oct 29, 2021 |
| State | CA |
| Description | The contact owns a 2017 ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000. |
| Category | Electrical System, Fuel/propulsion System |
| Date | Oct 27, 2021 |
| State | CO |
| Description | When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly. |
| Category | Air Bags |
| Date | Oct 25, 2021 |
| State | VA |
| Description | 2017 dodge ram 1500 with less than 30,000 miles is showing an air bag system warning. Have checked all the components under the seat as well as the fuses. Nothing seems to be faulty or out of place. |
| Category | Unknown Or Other |
| Date | Oct 25, 2021 |
| State | VA |
| Description | Driver side window rattles during the cold weather months. Dealer reviewed the issue multiple times and can not resolve. |
| Category | Electrical System, Engine, Fuel/propulsion System |
| Date | Sep 30, 2021 |
| State | CA |
| Description | While driving on fwy engine just turn off at 65mph and started again? |
| Category | Steering |
| Date | Sep 29, 2021 |
| State | FL |
| Description | Parked the truck and woke up the next morning to the power steering being out. |
| Category | Power Train |
| Date | Sep 27, 2021 |
| State | NC |
| Description | Purchased truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from david dodge, glenn mills pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by dodge dealership with 57 point inspection up to and including 2021. Last service done 7/21 at mount airy nc dodge dealer. Ticking noise from engine became more prominent. Searched online to find dodge 5. 7 hemi's manifold bolts break off. It is a issue for dodge 5. 7 hemi's. The problem has been a reoccuring issues for hemi's identified from manufacturing 2009 forward. Dodge dealership stated warreny ends at 60,000 miles / or 5 years. Dodge dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the dodge dealer service department never identified the possible manifold breakage issue. Awaiting reply |
| Category | Steering |
| Date | Sep 23, 2021 |
| State | ME |
| Description | The electric power steering assist has been slowly getting worst causing hard tuning and am worried the steering will fail with family in vehicel and crash. |
| Category | Visibility/wiper |
| Date | Sep 22, 2021 |
| State | OH |
| Description | What component or system failed or malfunctioned, and is it available for inspection upon request? - windshield wiper intermittent failure. May or may not be reproduced. How was your safety or the safety of others put at risk? - failed during a rain storm making it impossible to see on the highway. Needed to pull over putting passengers at risk of rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? - the problem is intermittent and has not been able to be reproduced at a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - no warnings were given. The problem first appeared year one of having the vehicle. Went away until year three, went away until year 5. |
| Category | Structure:body |
| Date | Sep 21, 2021 |
| State | SC |
| Description | Tail gate just opens at anytime going up the road. I've owned vehicle two weeks and it's happened three times. |
| Category | Steering |
| Date | Sep 16, 2021 |
| State | IL |
| Description | I have had 2 incidences with my 2017 ram. The 1st time it happened, I was driving with my wife and handicapped 33 year old son in the vehicle, and had made a left hand turn on to a fairly busy street near my home. In the midst of my turn, the "service power steering" warning message came on the instrument cluster and at that point the power steering locked up and basically I had to drive without it! It is extremely dangerous trying to maneuver, but I was able to make wide turns and get a few blocks to my home. When arriving home, I immediately called the dealer we bought the truck from and arranged for it to be towed and serviced. I had gone outside to start the truck several times to see if the warning and steering had rectified itself. By the time the tow truck driver arrived (2 hours later) he had me start the truck and it was completely fine! Within the next few days I began to notice an icon on the instrument cluster every time I started the truck of a red steering wheel with an exclamation mark. Even though the truck was driving fine at that point I decided to call the dealer and bring it in for service. They had it for several days and no "code" could be retrieved and it did not happen while they drove it. Fast forward a month or so(9-5-2021), and I was parked in a friends driveway. When I started the truck it happened again. Knowing I had a ways to travel, I started to turn the engine on and off several times. It went away and was fine and has been once again ever since, but the steering wheel icon upon starting the engine is still there. This defect is very concerning to me because of having to transport a handicapped adult! It is terribly dangerous because of the electronic steering going out. It is very, very hard to maneuver my truck. |
| Category | Air Bags |
| Date | Sep 15, 2021 |
| State | SC |
| Description | I was in a front end collision. The other vehicle failed to yield right of way and it was a direct hit to the front of my truck. The other vehicle was a 2007 toyota vin # jtezu14r270089246. My truck was spun almost 360 degrees. I had on my seat belt but the airbag did not deploy. The accident resulted in my having a fractured sternum. The vehicle has not bee inspected but is a total loss. |
| Category | Steering |
| Date | Aug 26, 2021 |
| State | MD |
| Description | The electronic power steering (eps) system threw a code for a short circuit and the eps system failed. I lost my power steering while on the road and was unable to safely operate my ram. The power steering light indicator was on. This problem was serviced at apple chrysler dodge in hanover pa on july 21 2021, invoice attached, costing me 53. 43. This is the same issue that was addressed for both the 2015 and 2016 ram 1500s in a recall for “loss of power steering assistâ€, issued march 23, 2016 (nhtsa no 16v167000). |
| Category | Steering:hydraulic Power Assist:power Steering Fluid, Steering:rack And Pinion |
| Date | Aug 26, 2021 |
| State | FL |
| Description | The contact owns a 2017 dodge ram 1500. The contact stated that while moving out of a parking space, the steering fault warning light illuminated, and the vehicle lost power steering functionality. The contact had the vehicle towed to the dealer who stated that the vehicle was not included in an unknown recall. The contact was informed that the rack and pinion steering column needed to be replaced. The contact had a certified mechanic repair the vehicle. The contact stated that water leaked into the circuit and caused the failure to reoccur. The contact took the vehicle to a car wash several months later and water leaked into the circuit causing the failure to recur. The manufacturer was made aware of the failure and referred the contact to the nhtsa. The approximate failure mileage was 119,000. |
| Category | Engine |
| Date | Aug 19, 2021 |
| State | WI |
| Description | 3 bolts holding dpf and scr together are known to fail and cause issues to the def wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with fca/ram and have not heard from them either. Truck has not been drivable for 4 days now. |
| Category | Fuel/propulsion System |
| Date | Aug 19, 2021 |
| State | AZ |
| Description | The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code p0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? It is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year. |
| Category | Power Train, Service Brakes |
| Date | Aug 10, 2021 |
| State | NY |
| Description | The contact owns a 2017 ram 1500. The contact stated that while reversing and depressing the accelerator pedal, the vehicle went into overdrive and crashed into a building. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not reported. The contact did not call the local dealer and made them aware of this failure. On june 21, 2021, the contact stated that when approaching an intersection and depressing the brake pedal, the vehicle went into overdrive again. The contact stated no warning light was illuminated. The contact stated he depressed the brake pedal to the floor to stop the vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake and accelerator assembly to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000. |
| Category | Steering |
| Date | Aug 10, 2021 |
| State | CA |
| Description | The contact owns a 2017 ram 1500. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact pulled over and towed the vehicle to his residence. The contact stated that the power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000. |
| Category | Engine And Engine Cooling |
| Date | Aug 05, 2021 |
| State | ID |
| Description | The contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Electrical System, Fuel/propulsion System, Vehicle Speed Control |
| Date | Aug 04, 2021 |
| State | CA |
| Description | In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems. |
| Category | Fuel/propulsion System |
| Date | Aug 02, 2021 |
| State | NY |
| Description | The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code p0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? It is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year. |
| Category | Power Train |
| Date | Aug 02, 2021 |
| State | NC |
| Description | The contact's husband owns a 2017 ram 1500. The contact stated that while her husband was driving 25 mph, the vehicle stalled. The contact stated he attempted to restart the vehicle and the check engine warning light illuminated. After multiple attempts, the vehicle failed to restart and was towed to the contact's residence. Upon investigation, the contact discovered nhtsa campaign number: 20v475000 (engine and engine cooling) which he linked to the failure however, the vin was not included. The contact was unsuccessful in reaching the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 75,000. |
| Category | Steering |
| Date | Jul 29, 2021 |
| State | NH |
| Description | The contact's husband owns a 2017 ram 1500. The contact stated that while driving at various speeds, the vehicle lost power steering assist and excessive force was needed to steer the vehicle. The contact's husband had taken the vehicle to the dealer however, the mechanic was unable to service the vehicle. The contact then made an appointment with the dealer for the vehicle to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000 |
| Category | Air Bags |
| Date | Jul 27, 2021 |
| State | NJ |
| Description | The contact owns a 2017 ram 1500. The contact stated that while driving approximately 30 mph, a driver driving a kia optima failed to stop causing the contact to crash into the vehicle. The air bags did not deploy. The contact mentioned that there was severe front-end damage to his vehicle. The contact sustained injuries to his shoulder, neck, and head. The driver was provided medical attention. A police report was filed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000. |
| Category | Engine |
| Date | Jul 27, 2021 |
| State | NC |
| Description | The bolts that hold the exhaust manifold to the engine are breaking leading to a loud "tick" and exhaust gasses being released in the engine compartment. Exhaust leaks can be dangerous while the vehicle is occupied especially when idling. This has been an ongoing issue with the hemi engine in ram trucks as evidenced by multiple nhtsa complaints spanning over a decade. Ram has yet to correct the issue and continues to produce vehicles with the same problem. Mechanics talk about it being common, many forums are filled with complaints and websites are dedicated to the issue. My particular truck was inspected by the dealership and I was told it was "a common occurrence with those engines". I'm fine with having to pay the 0 repair bill to correct it, but I feel it should be a recall due to the commonality of the problem and the possibility of a driver or passenger being exposed to exhaust gasses not being properly routed to the rear of the truck. Why are they allowed to keep rolling a known problem off of the assembly line? Maybe this explains headaches after a long drive. |
| Category | Steering |
| Date | Jul 19, 2021 |
| State | OH |
| Description | Electronic power steering appears to be intermittently inoperative. I was driving this past weekend and multiple times when turning in parking lot or going under 20 mph or at least that is what I noticed, it became difficult to steer and then forcing steering all the sudden power steering kicks in almost causing accident. I will be taking my truck into dealership but I see there are no recalls yet on this problem and I see complaints going back many years. This is truly a safety concern..... |
| Category | Engine, Power Train |
| Date | Jul 17, 2021 |
| State | AZ |
| Description | On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both triple aaa tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system. |
| Category | Electrical System, Fuel/propulsion System, Vehicle Speed Control |
| Date | Jul 15, 2021 |
| State | OK |
| Description | For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster. |
| Category | Engine, Power Train |
| Date | Jul 08, 2021 |
| State | CA |
| Description | Vehicular hesitated to select gear and to accelerate. This has concerned me when in traffic when you expect it to accelerate this is an on going issue no |
| Category | Exterior Lighting |
| Date | Jul 08, 2021 |
| State | FL |
| Description | Third brake leaks into the cab under the seat through the sound proofing causing mold in the cab. Vehicle has approximately 29k miles and I would not have notice if I did not lift the seat up where I found some of my items with moldy and wet. If not notice if could cause respiratory issues to occupants. The manufacturer and dealer does not want to cover the repairs. Upon further inquiries, many older models had the same problem. This is a serious health hazard. |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Jun 24, 2021 |
| State | PA |
| Description | The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it. |
| Category | Steering |
| Date | Jun 22, 2021 |
| State | VA |
| Description | On two occasions within the last three days, while driving and about to make a turn, my power steering was completely disabled. The first time I was turning onto another street and nearly ran into the ditch. Luckily the second time, I was leaving a parking lot. On both occasions, it was very very difficult to turn the truck with no power steering. Once I turned the truck off for a while to research the problem and restarted it, the problem went away. I am now afraid to drive my truck on a upcoming trip to the mountains. |
| Category | Engine And Engine Cooling, Power Train |
| Date | Jun 14, 2021 |
| State | MI |
| Description | The contact owns a 2017 ram 1500. The contact stated while attempting to exceed speeds above 25 mph, the vehicle jerked with the check engine warning light illuminated. The contact stated that speed increased after a moment with a hard jerk with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic located a transmission fault code. The vehicle was taken to a dealer to be diagnosed. The diagnostic report was not provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000. |
| Category | Air Bags |
| Date | Jun 11, 2021 |
| State | MI |
| Description | I was in a vehicle accident may 28, 2021 in my 2017 ram 1500 on my way to my sons very important medical appointment in ann arbor. It was raining horribly and the roads were pretty slick. We were going about 60mph with the rest of traffic due to the visibility. I was rear ended by a hit and run driver in the left lane which caused my vehicle to hydro plane into the right lane where my vehicle hit a steel guard rail and I was then t-boned by an oncoming vehicle in the right lane. My vehicle then did a complete 360. My vehicle was struck twice by two different vehicles and also hit a guardrail, none of my vehicles airbags went off. I was a back seat passenger and seat belted in. I. Suffered a bad whip lash. I went to the emergency room a few days later because the pain was unbearable. My 1 month old son was in the vehicle as well as his father. Thankfully my son was in a car seat and the seat belts worked and was wearing one, my injuries could have been worse. Because the air bags did not go off, my car may not be considered as totaled. When picking up my vehicle from the tow service, there was a newer model ford f150 same size vehicle and similar damages as my truck, all of that vehicles air bags went off. Why didnt mine? I have attached my 2017 ram 1500 photos as well as the ford f150 photos to show the similar damages to both vehicles with one vehicles air bags failing to go off and one did not. |
| Category | Steering |
| Date | Jun 07, 2021 |
| State | MT |
| Description | Electronic power steering failure while driving at high speeds, rendering the vehicle not able to drive. Unable to steer vehicle causing imminent danger to myself, my passenger, and other drivers on the road. The vehicle is not able to be driven to be serviced or inspected. There were no warning signs of power steering failure until the event as described happened. |
| Category | Unknown Or Other |
| Date | Jun 06, 2021 |
| State | IL |
| Description | When it rains and blows sideways the right passenger floor and door get filled with water. It seems to be coming out of the passenger grab bar. I do not know where it is originating from but it makes my car smell like mold if I am out of town and it rains. |
| Category | Electrical System, Engine |
| Date | Jun 02, 2021 |
| State | FL |
| Description | The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am active duty army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new. |
| Category | Engine |
| Date | May 25, 2021 |
| State | WA |
| Description | The exhaust manifold bolt on the passenger side have broken off after 50,000 miles after normal wear and tear. Such has highway and city driving. This vehicle has never towed a trailer or overheated. This has caused exhaust fumes to enter the cab when vehicle in on and stopped at stop lights or other times when stopped and on. There is wiring close to the exhaust manifold and I'm afraid the hot exhaust may cause the wiring to catch fire or melt while driving causing a catastrophic failure while driving. I'm afraid for my life and others who have this issue. |
| Category | Electrical System |
| Date | May 10, 2021 |
| State | UT |
| Description | Fuel level sensor unit in the gas tank went out causing fuel guage to indicate there's an empty tank. This electonic sending unit went bad at 45,824 miles. I'm reading about dozens of these units having to be replaced on this model truck. The unit developed a dead spot which stops sending a signal when the tank reaches about 3/4 full. Then once fuel level drops to about 1/4 full the electronic signal becomes functional again and the gas guage works again. |
| Category | Electrical System, Steering |
| Date | May 09, 2021 |
| State | OH |
| Description | While driving my eps will have an intermittent loss if power. |
| Category | Electrical System, Engine, Steering |
| Date | May 04, 2021 |
| State | TX |
| Description | The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to dodges. |
| Category | Engine |
| Date | Apr 06, 2021 |
| State | OH |
| Description | The passenger side exhaust manifold bolts are breaking. It is happening to many ram truck owners and to some people it is happening more than 3 times. So when you start your very expensive truck it makes an awful loud ticking noise on the passenger side of engine due to exhaust bolts being broken on the manifold and hot exhaust leaking out. This noise usually happens with the first start of the day. But as more bolts continue to break the noise is there more and more. |
| Category | Power Train, Suspension |
| Date | Apr 02, 2021 |
| State | LA |
| Description | Tl * the contact owns a 2017 ram 1500. The contact stated while driving at various speeds, there was a shimmy in the front-end of the vehicle. The contact stated the driveshaft and power train were inoperable. The vehicle was taken to community motors chrysler dodge jeep ram (500 westin oaks dr, hammond, la 70403, (985) 345-0401) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000. The vin was not available. |
| Category | Air Bags, Electrical System, Exterior Lighting |
| Date | Mar 03, 2021 |
| State | CA |
| Description | Failure of air suspension system multiple times while still under warranty, failure of backup camera, failure of other electrical components like front headlight and indoor dome light. |
| Category | Electrical System |
| Date | Mar 02, 2021 |
| State | IA |
| Description | Fuel pump module assembly failure. Has been failing over past 3 months, now totally off. Unable to know amount of fuel in tank. Have been told by the dealer it is a common problem with this truck and a safety concern. Vehicle has less than 36,000 miles on it. Ram should issue recall as potential for stranded vehicle is great. |
| Category | Structure:body, Visibility/wiper |
| Date | Feb 11, 2021 |
| State | VA |
| Description | There is a water leak that is seen coming in at the driver's a-pillar and at the center overhead console. |
| Category | Electrical System |
| Date | Jan 31, 2021 |
| State | PA |
| Description | After sitting overnight, the truck wouldn't start. After charging 12 hours it starts but will not restart after shutting down. Obd p1df3 code. Research shows many of the same complaint. Just purchased 6 months ago. |
| Category | Fuel/propulsion System |
| Date | Jan 30, 2021 |
| State | PA |
| Description | My trucks fuel gauge sensor is reading empty even though I have a full tank. Code p0463 . It is from a faulty part/ float on the fuel pump. This is a huge problem in many ram 1500 models and needs to be recalled. Truck stalled and thankfully restarted. I was backing out of a parking spot when this occurred. The dealership knows the issues in the rams but wants me to pay for this safety issue. Have others reported this issue? |
| Category | Unknown Or Other |
| Date | Jan 28, 2021 |
| State | CO |
| Description | My 2017 dodge ram is having starting problems in the morning only. It takes about 15 to 20 minutes to start. I don't have remote start, it is not the fob, I believe it's the ( win module ) has I have looked up on some ram chat sites. My truck only has 37k on it and warranty just expired in september... Go figure! |
| Category | Unknown Or Other |
| Date | Jan 26, 2021 |
| State | MI |
| Description | While driving down the road the drivers side window fell into the bottom of the door without any warning or signs of an existing problem. Reacting to this caused me to swerve into the oncoming lane,luckily there was no vehicle close enough to me that I couldn't return to my own lane without incident, from internet searches this appears to be a serious problem reported by thousands of people, and they all say that dodge has no solution to the problem. I believe it will only be a matter of time before serious injury or possibly death may occur, I am now prepared for this to possibly happen and will not be caught off guard again hopefully. |
| Category | Air Bags, Seat Belts |
| Date | Jan 21, 2021 |
| State | CA |
| Description | Was invloved in an front end accident on the freeway going 40+mph and the seatbelt failed with no airbag deployed. I ended up hitting the dash and hit my head on the windshield. |
| Category | Fuel/propulsion System |
| Date | Jan 07, 2021 |
| State | AZ |
| Description | Check engine light and fuel sensor warning and loss of gas gauge - while accelerating with loss of power. - during this it is hard to fuel the vehicle. |
| Category | Fuel/propulsion System |
| Date | Dec 29, 2020 |
| State | FL |
| Description | Check engine light and fuel sensor warning and loss of gas gauge while accelerating with loss of power. During this it is hard to fuel the vehicle. |
| Category | Power Train, Steering, Wheels |
| Date | Dec 21, 2020 |
| State | FL |
| Description | Vehicle begins shaking between 68-73 mph on several different highways. I wanted to make sure it was not road conditions. The steering wheel doesn't shake but the vehicle vibrates. May be coming from the rear of the vehicle. Replaced all four tires with brand new and had them balanced, had the vehicle aligned. Same problem occurs. This seems to be a common issue. Vehicle has 34,212 miles. Had tires rebalanced after 150 miles of use. Issue did not go away. |
| Category | Engine |
| Date | Dec 14, 2020 |
| State | CA |
| Description | This relates to vb1/nhtsa 19v-757. I was advised of this recall months ago by ram, and repeatedly so, each time being told to promptly contact ram and/or dealer to handle this "important safety recall" and that it was "extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers." I contacted local dealer multiple times over the past months (going back well into summer if not prior) and was advised that parts were not yet available. I called about two weeks ago to try again as my registration is due and in california there is requirement to show this type of recall is fixed in order to reregister. I set up appointment (through ram and confirmed with dealer) and was just advised that part is still not available. It is evident that ram (fca) is not taking this recall seriously or at least not seriously enough and is apparently content with endangering me, my family and my passengers, if in fact this recall is for a safety-related condition. Can you do something to see that this is being diligently pursued? |
| Category | Engine |
| Date | Dec 09, 2020 |
| State | VA |
| Description | Trying to obtain a fix for the safety recall regarding the diesel egr cooler vb1 from october 2019 that has taken way too long. I have made multiple attempts to contact multiple ram dealerships and the there is a wait list for the part. Meanwhile I continue to drive a truck that has the potential risk of fire to the occupants in my truck or my home. This is unacceptable and I ask that the ntmvsa push ram to make this part available immediately or have them recall the truck entirely. |
| Category | Electrical System, Engine |
| Date | Dec 05, 2020 |
| State | PR |
| Description | The engine the lifters sound and cancel the cylinders and the radio does not turn on and does not work, the air conditioning, windows, lights etc |
| Category | Engine And Engine Cooling |
| Date | Dec 03, 2020 |
| State | OR |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the radiator was leaking. There were no warning lights illuminated. The contact stated the coolant level was drained quickly. The vehicle was taken to gresham chrysler dodge jeep ram (855 ne burnside rd, gresham, or 97030, (503) 743-0444) where the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic where the contact was informed that there was a radiator leak. The vehicle was taken to ron tonkin chrysler jeep dodge ram fiat (16800 se mcloughlin blvd, milwaukie, or 97267, (503) 258-5800) for a coolant fan replacement and diagnosed there was a slow radiator leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,000. |
| Category | Trailer Hitches |
| Date | Nov 24, 2020 |
| State | WI |
| Description | 2017 dodge ram 1500. Consumer writes in regards to class iv hitch detaching from vehicle. *ld the consumer stated a bolt broke causing the hitch to dislodge from the truck. The consumer stated the receiver appeared to not have been properly assembled to the frame. *js |
| Category | Fuel/propulsion System, Unknown Or Other |
| Date | Nov 13, 2020 |
| State | CA |
| Description | Having issues when pumping gas, the gas pump stops when fueling the entire time due to the fueling filler neck. If placing the fuel handle properly it locks onto the fuel neck filler and doesnt let fumes exit and chokes up. Beyond difficult to take off and to pump fuel. |
| Category | Service Brakes |
| Date | Nov 10, 2020 |
| State | PA |
| Description | The vehicle was bought new by me, and only used for personal use on public roads. The truck has not been used for work nor used in dirt etc. The brakes and everything else on the vehicle are the original components that came with the vehicle when new. The brake pads on the vehicle at only 29,000 miles are "crumbling" (those were the words from the dodge/ram dealership service dept), and the outer edges of the front brake rotors are flaking apart. The dealership said they see this a lot with ram trucks, and some that are only a year old with low mileage. The dealer service dept said chrysler knows about this, but won't do anything. The dealership said the brakes are dangerous and the vehicles with this problem cannot be driven safely, so the brakes (pads and rotors) must be replaced. The dealer told me to call chrysler at 800-992-1997. The chrysler "customer care" people refused to acknowledge that they know about this problem, but they said that they know that their brakes don't last long, which is why they only provide a warranty of 12-months/12,000 miles, despite the advertised 36-month "bumper-to-bumper" warranty. This problem with the brakes is due to very low quality materials, and is a major safety hazard for anyone with a ram truck, as well as a safety hazard to the general public who could be injured by ram trucks that have these brakes. Chrysler (ram) is knowingly putting vehicles on the roads with unsafe brake components. Brakes are the most important safety items on vehicles, and the brakes should be made of quality materials, and not be falling apart and failing so soon. Regardless of whether brake pads are wear items, this is not a wear issue. Those brake pads have a lot of thickness, but they're crumbling, which is premature failure. And the brake rotors should not be falling apart. |
| Category | Structure:body, Unknown Or Other |
| Date | Oct 30, 2020 |
| State | FL |
| Description | Pics should tell. Can't send many. Battery fumes, mold |
| Category | Unknown Or Other |
| Date | Oct 30, 2020 |
| State | TX |
| Description | Broke exhaust manifold warping causing manifold bolt to brake. |
| Category | Steering |
| Date | Oct 27, 2020 |
| State | MS |
| Description | While driving my 2017 dodge ram 1500 truck the power steering stopped working which caused me to nearly run off the road during an attempted turn. The power steering has since been intermittently cutting in and out which makes it very difficult to steer, especially at slower speeds. I was driving on city streets when this happened. |
| Category | Fuel/propulsion System |
| Date | Oct 22, 2020 |
| State | SC |
| Description | The ram dealership has refused to fix my vehicle for safety recall 19v-757 |
| Category | Engine |
| Date | Oct 20, 2020 |
| State | GA |
| Description | I bought this truck and brought it home and was going through everything and found out that the oil didnt even reach the dipstick and it took 4 quarts to fill it up. I then checked everything else and made sure it was fine. I drove the truck for the next 3 days on and off the interstate and highway driving. I was attempting to go to my dr. S office in cartersville, ga. And I was going about 55 mph down the road and suddenly the check engine light came on and the vehicle limped its way to a parking lot to which I shut it off and then started it back up and it seemed good enough to get it to the dealership there and they pulled codes and said that the oil pump isnt getting enough oil and it was less than a quart. It used up 4 quarts in that time. I cant trust this to goto tennessee with this going on. Does anyone else have this problem? This is piss poor engineering on the part of fca to build a engine that uses that much oil and at a quart ill be broke before the end of the month |
| Category | Fuel/propulsion System, Power Train |
| Date | Oct 16, 2020 |
| State | SC |
| Description | I have a 2017 ram 1500 eco diesel. I have received a recall on it for the diesel egr cooler. I brought the vehicle in once and after a computer check with the service department, they said that it did not need to be replaced. Chrysler sent me more recall notices that said I needed to get it repaired. I spoke with chrysler and told them that I had it checked and they informed me that I did need to have the recall fixed. I scheduled another appointment for oct 16 to get it fixed. After my truck was at the dealership all day, I decided to call and get the status on the repair only to be informed that the service department was not going to repair it because there was no check engine light or leak. I found this odd for a safety recall, so I checked with chrysler again and read the recall instructions. The instructions clearly state that the recall is to be fixed and the only reason to check for a light or a leak is to see if the manifold is bad also. Im not sure why any safety recall would not be fixed asap, especially when the recall says to get it fixed immediately.. |
| Category | Engine And Engine Cooling |
| Date | Oct 14, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thompsons chrysler dodge jeep ram (126 forni rd, placerville, ca 95667) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Oct 12, 2020 |
| State | CA |
| Description | Why driving my 2017 ecodiesel truck with 38,500 miles on it, on highway 80 about 55 to 60 miles per hour my truck lost power. My wife notice smoke coming from the back passenger side tire thats the same place my exhuast tail pipe is on this truck,my first thought was I over heated when I lost power but that was not the case my temp was 208 degrees. The truck was still running but with no power I managed to get it over the bridge put the truck in neutral and coasted to the stop light at the end of the off ramp,when we stop at the light smoke was coming out from underneath the hood amassing the truck still running I put though the enter section pulled over shut the truck off everyone got out of the truck smoke pouring out from under the hood and fender wells, called 911. The truck is a total lose. With fca having a recall on the egr cooler an no fix this is a problem. In the recall it states if the egr cooler fails it could cause a fire. |
| Category | Exterior Lighting |
| Date | Oct 01, 2020 |
| State | MI |
| Description | Driving down a road at 55mph and headlights went out and could not see anything for several seconds as it was night time and it was pitch black. Frantically tried all the light options and turned the light knob all the way to the right and had some light just in time to slam my brakes to not hit a deer. Made it home and checked the lights. High beams worked but both low beams did not. Replaced bulbs and still didn't work. Looked for a fuse/relay but doesn't seem to have one. Auto sensing and low beam does not work, should be a safety recall on tipm or whatever device is malfunctioning. |
| Category | Steering |
| Date | Sep 29, 2020 |
| State | VA |
| Description | While driving on paved surface approaching a right turn at 20 mph I experienced sudden loss of power steering. The steering wheel was extremely difficult to turn nearly causing an accident. . The dash information center was telling me not to shut down the vehicle. After placing the truck in park the advisory lights went out the red power steering light remained on |
| Category | Fuel System, Gasoline |
| Date | Sep 25, 2020 |
| State | NH |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that while driving, the check engine warning light illuminated and remained illuminated. Additionally, the fuel gauge displayed an inaccurate fuel level. The contact stated that with a full fuel tank, the fuel gauge indicated an empty fuel tank. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump sensor was defective. The vehicle was not repaired. The local dealer foss motors located at 133 portsmouth ave, exeter, nh 03833, and the manufacturer were notified of the failure. The failure mileage was 44,000. |
| Category | Power Train, Unknown Or Other, Visibility/wiper |
| Date | Sep 15, 2020 |
| State | NV |
| Description | Uncommon vehicle vibrations felt while idling. While driving, vehicle shakes at all speeds and becomes more pronounced the faster the velocity. After having routine maintenance performed at chapman las vegas vehicle was returned to me. When I took possession and started the vehicle at chapman las vegas it misfired (uncontrollably shaking) and the check engine light turned on. Dealer ended up keeping vehicle another day to inspect misfire/check engine light issue. According to chapman las vegas they could not identify the reason for the misfire/check engine light and had me pick up the vehicle the next day. Ever since that incident the vehicle has become unstable and constantly shakes. I was advise by chapman las vegas to "continue driving the vehicle until engine light comes on" as they can't figure out the problem for the continued shaking. This has been going on for a few weeks now. I do not feel safe continuing to drive a defective vehicle. I'm now starting to feel and hear rattling sounds while making turns. Not sure if its at all connected but again the vehicle does not feel safe. Spoke with service department agent today and will be dropping the vehicle off again. On top of the shaking now the rear view camera is not working properly. Ive taken videos of the rearview camera issues. Unfortunately I can't video the vibrating vehicle. On 9/14/2020 at approximately 9:30 am an employee of chapman las vegas (mechanic mark) did a drive along with me so that he could asses the shaking of the vehicle. He confirmed that in fact it was shaking. He advised that he thought it might be an issue with the tires. I immediately (1 hour later) went and had the tire tread checked, tires rotated and balanced. The shaking still continues! |
| Category | Engine |
| Date | Sep 09, 2020 |
| State | CA |
| Description | I own subject 2017 ram ed truck. Oct 25, 2019, fca issued a new safety recall advance communication re the eco diesel vb1 recall matter. December 2019, I received my first communication from fca on vb1. May 2020 I received a second letter on vb1, imploring me to take my truck a dealer and obtain the repair. I have been in contact with several dealers to obtain the repairs,and they advised me that they do not have parts available to do the repair. Most recent dealer contact was late july, 2020. I have not received any notice from fca, as promised that the remedy is available. Fca has put me in a position of risking an engine fire every time I use the truck, I can not sell the truck to a dealer due to the outstanding recall, and am at risk of cal dmv declining the license plate renewal in december this year. This unreasonably slow response by fca to this serious issue is immoral and unconsionable. Please demand immediate action of fca to provide all the parts to their dealer network to fix this problem. I am using this truck nly when absolutely necessary, and am blocked from selling the truck. |
| Category | Air Bags |
| Date | Sep 08, 2020 |
| State | IN |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that while driving at approximately 35 mph, the vehicle crashed into another vehicle due to the other vehicle jumping in front of the vehicle. The air bags failed to deploy. A police report was filed. The contact mentioned that there was a passenger in the vehicle that was pregnant. The contact sustained head injuries that needed medical attention and was unaware of the other driver injuries. The vehicle was towed to a tow lot. The dealer nor the manufacturer were informed of the failure. The vehicle was not repaired. The approximate failure mileage was 72,000. *ln*jb |
| Category | Service Brakes, Steering, Suspension |
| Date | Sep 02, 2020 |
| State | TX |
| Description | While driving vehicle when coming to a stop at speeds of 15-65 mph. The steering wheel shakes and it seems as if the truck doesn't want to stop. I was told this is due to the rotors warping. If this happens to a dodge / ram pickups they should probably upgrade the discs and pads for better stopping and stabilizing. |
| Category | Unknown Or Other |
| Date | Sep 02, 2020 |
| State | TX |
| Description | Vehicle is 18 months old and the a/c has gone out. This vehicle is equiped with the new freon that is verrrrrrry expensive and is very dangerous to handle. Had 2 estimates done for 3500. 00 each. |
| Category | Engine |
| Date | Aug 25, 2020 |
| State | MN |
| Description | I have received 2 safety recall letters concerning the diesel egr cooler on my 2017 ram 1500. I have called multiple dealers and they all have the same answer. We can't schedule any repair because we are not able to order the part. In a conversation with fca recall assistance they acknowledge that the dealers are restricted on the number of parts they can order. This is not a new recall and fcas lack of responding over the course of 6 months is just plain wrong. Why issue a recall if they can't and won't provide the parts? No help given by the fca assistance staff. "we can't do anything" |
| Category | Steering |
| Date | Aug 19, 2020 |
| State | NC |
| Description | Intermittent loss of power steering. Two ocurrances 3 months apart. Low speed right turn at 20mph, dash error light (loss of comm with power steerring) and no power steering. Stop, shut engine down and restart restores power steering. Second occurance (14 aug 2020), same error while performing left turn at about 25 mph. Shut engine, and restart restores power steering. In both instances, manual non assisted steering still functional. All driving while in city, starting from intersection. |
| Category | Power Train |
| Date | Aug 13, 2020 |
| State | NV |
| Description | 2017 dodge ram 1500. Consumer writes in regards to parts being unavailable for vehicle repair. *ld *js |
| Category | Electrical System |
| Date | Aug 04, 2020 |
| State | CO |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that while driving 65 mph and driving over a bump in the roadway, several unknown warning lights illuminated and the windshield washer activated independently. The vehicle was pulled over and restarted and resumed normal operation. The contact stated that the failure recurred 3 times. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 60,000. |
| Category | Vehicle Speed Control |
| Date | Jul 27, 2020 |
| State | CA |
| Description | Cruise control won't turn on and buttons related to cruise control are unresponsive. Last time it did work about a month ago the cruise control wouldn't turn off with the steering wheel button, had to hit the brakes. Vehicle had all recalls done, there was one related to the cruise control. Fixed one thing now all these other things are happening. That's my only complaint, there definitely needs to be another recall for this. |
| Category | Electrical System |
| Date | Jul 23, 2020 |
| State | WI |
| Description | Dsd |
| Category | Engine And Engine Cooling |
| Date | Jul 22, 2020 |
| State | WA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling). The contact called the wilder chrysler jeep dodge ram dealer located at 53 jetta way, port angeles, wa 98362, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Vehicle Speed Control |
| Date | Jul 22, 2020 |
| State | MN |
| Description | Cruise control system disengaging during freeway operation. When attempting to re-enable cruise control system, vehicle shows cruise control system still active. Cruise control system must be deactivated to re-enable cruise control. The slowing force was so noticeable, it almost felt like the truck was applying brakes, or trans brake. This issue has occurred 3-4 times withing the past week. |
| Category | Engine And Engine Cooling |
| Date | Jul 20, 2020 |
| State | KY |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer david taylor chrysler-dodge-jeep-ram-fiat (2052 us-641, murray, ky 42071) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Steering |
| Date | Jul 19, 2020 |
| State | RI |
| Description | Electric power steering failure. Over a period of 2-3 weeks power steering has become more and more inoperable and requires very much effort to steer. Dealer suggestion is to completely replace rack & pinion module at high cost - est 00. Repair must be done to make this vehicle safe to drive. This problem seems identical to the description of the recent (16 dec 2019) vb8 chrysler recall for 2019 ram 1500 trucks. |
| Category | Engine |
| Date | Jul 15, 2020 |
| State | IN |
| Description | June 1st, was driving on the highway at approx. 65mph, the truck started to make a loud noise, reved real high, then lost all power and low oil pressure message came on. At the time of the incident the truck had around 57,000 miles on it. Truck was dead on the side of the highway. It was towed to grieger's ram (valparaiso,in) where is start for over a month without being looked at and no rental was offered. The vehicle was then towed to david taylor's ram (michigan city,in) where it was looked at within a few days. They deemed that it needed a new engine due to internal engine failure. The new engine has been ordered but will not be here until at least september. |
| Category | Steering |
| Date | Jul 10, 2020 |
| State | TX |
| Description | Failure of electric power assist steering at highway speeds in heavy traffic. Unable to properly control vehicle. |
| Category | Engine And Engine Cooling |
| Date | Jul 09, 2020 |
| State | WI |
| Description | Tl* the contact owns 2017 ram 1500. The contact received recall notification for nhtsa campaign number:19v757000 (engine and engine cooling). However, the parts to do the repair were available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lynch chevrolet of mukwonago (280 e wolf run, mukwonago, wi 53149) was contacted and stated the parts were on backorder for the recall remedy. The manufacturer was not notified of the issue. The contact stated that several months after he received the recall notification, the vehicle stalled while driving at an unknown speed. The contact was able to pull to the side of the road and turn the vehicle off. An upon opening the hood the contact noticed flames around the engine cords and wire. The contact stated he was able to extinguish the fire himself with water. The vehicle was towed to lynch chevrolet of mukwonago for diagnostic testing and repairs. The failure mileage was approximately 58,000. Part distribution disconnect. |
| Category | Electrical System, Steering, Structure:body |
| Date | Jul 08, 2020 |
| State | IL |
| Description | When backing into garage on 5/24/20 ram 1500 quad cab steering locked in one position and vehicle accelerator went to the floor. Vehicle accelerated quickly backwards into my garage wall and damaged the garage wall, garage door, and vehicle. I was able to stop the vehicle prior to it hitting the back of the garage and going into my house. The vehicle steering was still locked and the vehicle would not go back into gear. Had the vehicle towed to the dealership. |
| Category | Engine |
| Date | Jun 27, 2020 |
| State | MN |
| Description | Vehicle engine caught fire and lost power before. *tr |
| Category | Visibility:windshield |
| Date | Jun 17, 2020 |
| State | MO |
| Description | Tl* the contact owns a 2017 ram 1500. The stated that there was a white line running down the windshield making it difficult to view the road while driving. The contact stated that the while line looked like a water stream running down the windshield. The sun stated that the sun reflect on the windshield which impaired his view while driving. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. The vin was not available. |
| Category | Engine And Engine Cooling, Equipment, Power Train |
| Date | Jun 04, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the repair were unavailable. My chrysler dodge jeep ram fiat (4650 e pickard rd, mt pleasant, mi 48858) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.*dt*jb |
| Category | Structure:body |
| Date | May 14, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that while driving at 30 mph, the vehicle independently moved to the left, which caused the load in the rear to shift. The vehicle was taken to scott robinson chrysler dodge jeep ram located at 20900 hawthorne blvd, torrance, ca 90503, where the contact was referred to a body shop for assistance. The vehicle was taken to an auto body shop for repairs which was still pending. The manufacturer was not informed of failure. The failure mileage was approximately 13,000.*dt*jb |
| Category | Power Train, Unknown Or Other, Wheels |
| Date | May 12, 2020 |
| State | TX |
| Description | I have a 2017 dodge ram 1500 long star with 61000 miles when I come to a complete stop the truck jumps a little before or after it varies like if something is loose in the bed of the truck I've done my research and a lot of dealerships have replace transmissions and the customers are still having the same problem I believe it is the drive shaft please look into this thank you very much [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Air Bags, Vehicle Speed Control |
| Date | May 11, 2020 |
| State | MA |
| Description | Coasted out of a car wash; engine on, transmission in neutral. After exiting the wash, I applied the brakes and shifted from neutral into drive. The truck accelerated out of control and would not brake. I was able to avoid pedestrians, gas pumps, and the store entrance. I was forced to crash the vehicle against a building to get it to stop. The truck was totaled with heavy front end damage; however, the air bags did not deploy. When I returned home, there as an email from the vehicle's onboard health monitoring system saying that an issue was detected with the air bags, which may not deploy. The email was issued at the time of the accident.*dt*jb*dt*jb*dt*jb *tr |
| Category | Engine |
| Date | May 07, 2020 |
| State | TX |
| Description | This is a known recurring issue on dodge rams. On the right side of the motor the bolts holding the exhaust manifold to the head snap off and create an exhaust leak. This is a safety issue due to possible asphyxiation! I called in to register a complaint and I don't think it was coded as a safety issue! Dodge continues to ignore the problem and make consumers pay. This started 5-6 years ago when they downsized the bolt. *tr |
| Category | Engine And Engine Cooling, Equipment, Power Train |
| Date | May 07, 2020 |
| State | AZ |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign numbers: 20v036000 (power train) and 19v818000 (equipment, engine and engine cooling) however, the parts to do the recall repairs were unavailable. Chapman dodge chrysler jeep ram (3800 n 89 th st, scottsdale, az 85251) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Steering |
| Date | May 07, 2020 |
| State | SC |
| Description | The wobble of death when vehicle in motion after turning from smoke rd onto wire rd in dorchester ,sc 29437. *tr |
| Category | Electrical System |
| Date | May 06, 2020 |
| State | OR |
| Description | I was pulling out into fast oncoming highway cross traffic when I lost all accelerating power. Traffic had to swerve around me and I narrowly avoided being struck multiple times before I could get off to the side of the road. There had been no prior warnings of this failure. At the dealership I was told the control module for the accelerator had failed and they had to reprogram it. Being that I could have been killed, I felt this failure should be reported to you. *tr |
| Category | Engine |
| Date | Apr 29, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the vehicle. The contact stated that the abnormal sound came from the exhaust manifold. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 67,453. |
| Category | Engine, Power Train |
| Date | Apr 25, 2020 |
| State | WA |
| Description | We have a recall from last year that they say they have no idea when or if it will or can be fixed on our 2017 ram 1500 eco diesel due to the safety hazard (fire/explosion) of this recall and that they have had plenty of time to fix it, we asked for a loaner vehicle until ours could be fixed. The dealer refused. Since it's been at least 6 months with no repair in sight, we decided to trade it in on a new ram. The dealer offered us ,000 less than we still owe on the recalled ram due to the recall that can't be fixed! We are stuck paying for a dangerous lemon and believe they should be made to buy it back for what we still owe. Please help!! |
| Category | Fuel/propulsion System |
| Date | Apr 15, 2020 |
| State | MS |
| Description | Fuel sensor failure: as soon as the fuel level in the tank goes below half tank while driving, the sensor fails and shows no fuel in the tank. Driver has no accurate idea of the correct fuel amount until you refill the tank to above the half tank level. There is a recall that exist for other models of 2017 dodge ram 1500 trucks. (recall # 17v434000). My vehicle did not have the recall listed under its criteria. An attempt was made to get this recall applied to my vehicle at a local dealership. However, the service manager would not, or could not, fix this problem on my vehicle without an applied recall. This vehicle was purchased nov 26th, 2017. The 1st occurrence of this malfunction was in june 2018. *tr |
| Category | Suspension |
| Date | Apr 09, 2020 |
| State | CA |
| Description | My truck has had air-suspension problems since I purchased it back in 2017. The air suspension will completely bottom out the truck which makes driving unsafe on the highway. It takes me twice as long to break when this happens and if I hit a bump on the freeway it will make everybody inside the truck jolt. |
| Category | Engine |
| Date | Apr 01, 2020 |
| State | KY |
| Description | My truck, 2017 ram 1500 ecodesiel, has been loosing coolant and I located the recall on the egr cooler, nhtsa recall 19v-757. On 3/31/2020, I contacted glockner dodge dealer in ashland ky. They told me the recall was a computer flash update and they would not replace the egr cooler. I then contacted fca us, recall department after I spoke to the dealership. Told her the issue I was having and was told, if I was having egr cooler issues the dealership could repair and/or replace in accordance with the recall. Then she told me to get my truck to a dealership to have them look at it. I contacted pure country dealership in grayson ky. I took my truck to them on 4/1/2020 at 0900. End result, receipt shows no external leaks found but may be related to recall. However, I'm told that a replacement part is not available. I contacted fca us, recall department again. Now I'm told that there is no replacement part available and they don't know why the previous rep told me that the dealership could fix it. They say my claim is submitted to a specialist for review. My fca us claim number is76030552. 1) why have a recall if it cannot be fixed? 2) it has been approximately 6 months since the recall was issues, and still no viable solution to the problem? 3) fca us admits that vehicle fire can occur due to egr defect. So I'm driving around, what a time bomb. 4) who is responsible if a fire would occur and my children are injured? 5) apparently, fca us sold vehicles to us customers that they cannot fix. 6) how long will nhtsa permit these vehicles to be on the road, safety hazard of fires? Or how long will nhtsa give fca us to fix the issue? Is it optional for fca us to comply with the recall or not? |
| Category | Wheels |
| Date | Mar 31, 2020 |
| State | TX |
| Description | Driving down the road and my driver side back wheel just broke off, causing me to wreck my truck into another vehicle and totaled my truck.*dt*jb*dt vehicle was towed to abby's towing.*jb*dt*jb |
| Category | Unknown Or Other |
| Date | Mar 20, 2020 |
| State | TN |
| Description | I have the ecodiesel. They are prone to catching on fire, even when parked. I emailed ram and asked if it was safe to park my truck in a garage attached to the house. They would not tell me that it is safe, told me to use my own judgement. The failure rate for these engines is ridiculously high. Are you doing anything about this? |
| Category | Air Bags, Seats |
| Date | Mar 18, 2020 |
| State | AR |
| Description | Tl* the contact owned a 2017 ram 1500. The contact stated that while driving at an unknown speed, attempting to pass another vehicle, another vehicle turned in front of her and she clipped that vehicle as a result her vehicle flipped over. There were no warning lights illuminated prior to the failure. The contact stated she lost consciousness once she crashed into the other vehicle but came to in order to remove her seat belt and attempted to exit the vehicle. The contact stated that a passerby attempted to break the cab windows but failed. The contact stated that the interior caught on fire as will as the air bags. The fire department was able to extinguish the fire after some time. A police report was filed. The contact sustained injuries to the neck back and knee as she was transported to the hospital by ambulance. The driver of the unknown vehicle had no reported injuries however medical attention was provided. The local dealer and manufacturer were not contacted. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 72,000. The vin was not available. |
| Category | Engine |
| Date | Mar 18, 2020 |
| State | VA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v757000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. After contacting the dealer boyd chrysler/jeep located at 1123 e. Atlantic st. South hill, va and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available. |
| Category | Engine, Power Train |
| Date | Mar 10, 2020 |
| State | NH |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer bob mariano cjdr located at (146 manchester st, concord, nh 03301 (603) 556-8616) and bonneville and son chrysler dodge jeep ram located at (625 hooksett rd, manchester, nh 03104 (877) 227-1827) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. Vin tool confirms parts not available. |
| Category | Engine |
| Date | Mar 06, 2020 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated while her husband was driving 35 mph, the air conditioner was inoperable. The contact stated the temperature gauge was rising and was not aware if any warning light were illuminated. The vehicle was parked at a near gas station. The hood was opened and saw steam exiting the radiator and antifreeze leaking. The vehicle was not drivable. The vehicle was towed to her residence and then after 3 days towed to local dealer anderson chrysler dodge jeep ram located at 3920 az-95, lake havasu city, az 86404, where it was diagnosed with needing erg cooler to be replaced. The contact was informed the vin was included in nhtsa campaign number: 19v757000 (engine and engine cooling). The vehicle was not repaired. The failure persisted. The manufacturer had been informed of failure and filed a complaint. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The part was not available for the repair. Parts distribution disconnect. The failure mileage was 29,543.*dt*jb |
| Category | Fuel/propulsion System |
| Date | Mar 05, 2020 |
| State | CA |
| Description | I live in ca and after fueling 2017 ram rebel the fuel nozzles has gotten stuck multiple times, I cant even stick the nozzle half ways to fuel because then it clicks and stops fueling. My girlfriend cant borrow the truck in fear that if she tries to pump gas it will get stuck on her too. It really shouldn't be this much of a hassle to pump gas. This always happens when I am trying to pump gas. |
| Category | Structure:body, Wheels |
| Date | Feb 23, 2020 |
| State | TX |
| Description | Left front tire blew out and damaged fender and inner liner. I was traveling on hwy 57 in south texas at about 75 mph. Tire gave no warning that there was a problem. Was lucky there was no one beside me or coming in my direction when it happened. |
| Category | Engine, Power Train |
| Date | Feb 22, 2020 |
| State | ID |
| Description | This vehicle has terrible pedal lag. When I press the accelerator, there is a 2-6 second lag response to accelerate. While moving forward and pressing the accelerator, when the lag catches up to the accelerator it's like it kicks into high gear (jerks) and advances. Taking off from a stopped position is the worse because it's frighting - you don't know how long the lag will take to recover. When in motion at highway speed and accelerating to pass someone, the lag does the same thing. It happens all the time, unless you accelerate very slowly, and keep your speed slow. I've driven this truck for 13 months now. The dealer said the problem will go away as you drive it .. Well, it hasn't. |
| Category | Suspension |
| Date | Feb 13, 2020 |
| State | MN |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated while driving at various speeds in colder temperatures the air ride suspension failed to operate as intended. The contact stated that the failure was more prevalent with temperature at 10 degrees and below. The vehicle was taken to (lockwood motors located at 1310 e college dr, marshall, mn 56258) to be diagnosed. The contact was informed that the air suspension pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 90,000. |
| Category | Fuel/propulsion System |
| Date | Feb 08, 2020 |
| State | NV |
| Description | Fuel pump and fuel tank gauge are one assembly. System failed at 50k miles. Dealer indicated this is a known problem and entire assembly must be changed at a cost of 00. Ram will not cover under warranty. I contacted chrysler/ram support and they said they would not be able to assist. |
| Category | Fuel/propulsion System |
| Date | Feb 07, 2020 |
| State | CA |
| Description | With a full fuel tank everything is good. Between 3/4 and 1/2 tank the fuel gauge goes to empty, out of gas light blinks and fuel sensor fail light comes on. 5 minutes later gauge is back to 3/4 tank and fuel sensor fail engine warning still on. Made a few stops and engine fail light goes off. Then it all starts over and over. Fuel sensor fail and gauge goes to empty. Only 429201 miles. Dangerous defect. Common complaint |
| Category | Structure:body |
| Date | Feb 07, 2020 |
| State | FL |
| Description | Tailgate keeps opening while driving |
| Category | Fuel/propulsion System |
| Date | Feb 04, 2020 |
| State | CA |
| Description | Notice vb!/nhtsa 19v-757 received december 2019. Advised today by fca fix not available until april 2020 earliest. Failure of recalled part, diesel egr cooler, may result in engine fire. Unacceptable that replacement part is not immediately available! I have reduced driving this vehicle due to uncertainty. |
| Category | Engine, Power Train |
| Date | Feb 03, 2020 |
| State | GA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign number: 19v818000 (engine) and 20v036000(power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The vehicle had not experienced the failure. Vin tool confirms the parts were not available. |
| Category | Engine |
| Date | Jan 27, 2020 |
| State | FL |
| Description | Tl* the consumer owns a 2017 ram 1500. The consumer stated that they had received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part needed for the repair was not available. The consumer stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Garber automall located at 3360 us-17, green cove springs, fl 32043 (904) 264-2442 was contacted and it was confirmed that the part was not available. The manufacturer was contacted and made aware of the issue but no further assistance was taken. The consumer experienced a failure after driving at various speeds that 1 gallon of oil was begin used within 400 miles of driving. The vehicle was seen at the same dealer and was informed that the parts were not available. The failure mileage was approximately 39,850. Vin tool confirms parts not available. *ln *as |
| Category | Fuel/propulsion System |
| Date | Jan 24, 2020 |
| State | TX |
| Description | The fuel quantity indicator is defective. One the tank is half full the gage goes to zero and the low fuel warning light illiminates, also the fuel system failure light comes on |
| Category | Engine |
| Date | Jan 21, 2020 |
| State | TX |
| Description | While driving down highway, check engine light and electronic throttle control service light displayed. Exited highway, drove 1-2 miles more and engine was smoking with smoke entering the cabin. Exited the truck at a safe location. Used hood release in cabin but did not open hood because I saw flames through grille. Used fire extinguisher but it just slowed the fire did not put it out. Fire consumed the engine and hood. The fire department came and put out fire. * (recall related incident) ts |
| Category | Engine |
| Date | Jan 21, 2020 |
| State | TX |
| Description | Tl* the contact owns a 2017 dodge ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated and the vehicle lost forward momentum. The contact received notification of nhtsa campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to greenville chrysler jeep dodge located at (5401 interstate hwy 30, greenville, tx 75402, (903) 454-0283) where it was confirmed that parts were not available. The contact was also informed that the coolant reservoir was low on coolant. The contact was informed by the dealer that the vehicle should not be driven due to a possible fire risk without warning.. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 83,000. |
| Category | Electrical System, Structure:body:door |
| Date | Jan 16, 2020 |
| State | MI |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that upon attempting to open the rear tailgate door, the door failed to unlatch. The contact then stated that when she was reversing out of a parking lot, the back up camera was pointed at the ground. Upon further inspection, the contact became aware that the tailgate door opened independently without warning. The contact stated that the failure was intermittent. The contact called fox negaunee chrysler dodge jeep ram 701 us-41, negaunee, mi 49866 and made an appointment to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. |
| Category | Suspension |
| Date | Jan 15, 2020 |
| State | ND |
| Description | The air suspension on my 2017 ram 1500 has malfunctioned. It will go from working good, to no suspension at any time with no warning. Then the drivers side will have no suspension, and the passenger side will jack up to off road 2. Again, without any warning or me doing anything to prompt it. Makes the truck very squirrely to drive. |
| Category | Power Train |
| Date | Jan 13, 2020 |
| State | FL |
| Description | Vehicle began intermittently "popping" or "jerking" while driving and would have gear issues such as appearing to remain in 1st gear or would fail to go into reverse. The popping into a lower gear would happen while the vehicle was moving and thus caused an immediate traffic slowdown and potential accident situation. Also, the vehicle would fail to reverse at time and would only remedy itself after turning the vehicle off and then back on. The check engine light would intermittently come on and off and almost a year ago, I was advised by the dealer (tallahassee dodge) that there was a gear ratio issue. However, when I received the vehicle I was told that another sensor had a leak and there was no indication of a transmission issue (at 55k miles). Now, the vehicle has been having the same intermittent issues and I have returned it to the dealer for repair, now the dealer states the vehicle is out of warranty and the issue is an internal transmission problem that needs to have a new transmission installed. |
| Category | Engine |
| Date | Jan 02, 2020 |
| State | AK |
| Description | Egr has a problem. Which may cause a fire and mopar doesn't have a fix for it . They don't know when they will. I want to trade it for a gas powered instead of the diesel and they will not take it on trade. If they would they won't give me any where close to what the pickup would be valued. It seems that the problem is their problem and they should not penalize their own customers. It is really not safe to drive it if it has the symptoms it has as to fire. It is a on going problem as they didn't tell me when I purchased the vehicle. Sounds like boeing??? |
| Category | Engine |
| Date | Dec 31, 2019 |
| State | AR |
| Description | 2017 dodge ram. Consumer writes in regards to fire hazard recall. *ld *js |
| Category | Unknown Or Other |
| Date | Dec 24, 2019 |
| State | AL |
| Description | Poor fuel mileage poor performance |
| Category | Service Brakes, Steering, Suspension |
| Date | Dec 21, 2019 |
| State | NJ |
| Description | Sudden lose of front air suspension while highway driving, negatively effected the vehicles stability, steering, and ability to stop. Truck is currently at dealer. Only explanation given is it might be because its cold outside (which has been known to happen in winter). |
| Category | Engine |
| Date | Dec 02, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2017 ram 1500. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who found failure codes: p0402 and p20ee. The failure recurred and the contact was informed to call the dealer. The contact was unaware of nhtsa campaign number: 19v757000 (engine and engine cooling). The vehicle was taken to wilson motors (541-286-7610, located at 425 n w buchanan, corvallis, or 97330-6253), but the parts were not available for the repair. The manufacturer was made aware of the failure and was not able to confirm when the parts were to become available. The vehicle was not repaired. The failure mileage was approximately 39,500. Vin tool confirms parts not available. |
| Category | Air Bags |
| Date | Nov 30, 2019 |
| State | PA |
| Description | Every 5 or 10 miles the airbag warning light activates on the dashboard. The warning light does not activate while the vehicle is not in motion however if it is activated and then the vehicles put into park shut off and restarted the warning light will remain on for anywhere from one mile to a hundred miles then shut off and another 5 or 10 miles later turn back on |
| Category | Fuel/propulsion System |
| Date | Nov 26, 2019 |
| State | WI |
| Description | Check engine light comes on and fuel gauge drops to empty. Light will go off when tank is full and comes on at 3/4. Code reads fuel sensor input level high voltage. |
| Category | Engine |
| Date | Nov 21, 2019 |
| State | NM |
| Description | When the engine is cold, acceleration from a stop is almost non existent for roughly 3-4 seconds. Pulling out in to normal traffic is dangerous as the vehicle does not perform anywhere near the way it does once warmed up. My servicing dealer and chrysler corporate told me that there is a issue with excessive emissions from my 2017 ram 1500 ecodiesel when cold which required them to inhibit fuel flow to the engine until the engine reached a temperature of 157 degrees. This is a serious safety concern as the truck seems to ignore the drivers desire to accelerate. I've come close to being rear-ended on more than one occasion because the truck would not accelerate at more than what seems to be an idol for several seconds. I've owned this truck for about 1. 5 years and still there is no solution to correct this problem. It is my hope that federal action will spur a solution to this problem. |
| Category | Electrical System, Engine, Power Train |
| Date | Nov 20, 2019 |
| State | MO |
| Description | On november 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service |
| Category | Engine, Power Train |
| Date | Nov 20, 2019 |
| State | NV |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was stationary, it failed to accelerate immediately when the accelerator pedal was depressed. The cause of the failure was not determined. Towbin dodge (275 auto mall dr, henderson, nv) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 30,000. |
| Category | Engine |
| Date | Nov 13, 2019 |
| State | AL |
| Description | Tl* the contact owned a 2017 ram 1500. While driving 65 mph with the cruise control activated, the vehicle made an abnormal revving noise and began to slow down. The contact also stated that the throttle sensor warning indicator began to flash intermittently. The contact pulled the vehicle over to the side of the road, checked under the hood, and noticed flames coming from the engine compartment. The contact called 911 and the police and fire departments arrived on the scene. The fire was extinguished. Police report number: al0630200 and fire report number: 0001218 were filed at the scene. The vehicle was destroyed and towed to a junk yard. Carlock chrysler dodge jeep ram of tuscaloosa (550 skyland blvd e, tuscaloosa, al 35405, 205-759-4421) and the manufacturer were notified of the failure. The contact received an email for nhtsa campaign number: 19v757000 (engine and engine cooling), which was associated with his vehicle after the fire occurred. The failure mileage was 43,539. *dt*jb |
| Category | Engine |
| Date | Nov 05, 2019 |
| State | KY |
| Description | I have a 2017 ram 1500 ecodiesel. I was driving down the highway at 70mph when the vehicle suddenly starting making a crazy noise then begin to loose power, I steered the truck onto the shoulder where immediately white smoke starting bellowing from underneath the front and sides of the engine compartment I opened the hood but no flames were visible and it eventually went out. I had the vehicle towed to the nearest dealer and three weeks later they now tell me that the problem is the egr cooler leaking which apparently is a known and dangerous problem. |
| Category | Vehicle Speed Control |
| Date | Nov 05, 2019 |
| State | MO |
| Description | Despite recall u61/nhtsa 18v-332 being completed on my pickup- on 7/23/2018 I was southbound on interstate 29 between st. Joseph and kansas city mo the morning of october 31, 2019. We had snow, freezing precipitation, etc the eve before and driving was tenuous at best. With my cruise control set at approximately 55 miles per hour traffic began to suddenly slow due to numerous slide offs and accidents. I tapped my brake to slow and disengage the cruise control- and the immediate response was for the engine to rev and increase rpm,s to maintain speed. Constant attempts to brake and over ride were unsuccessful. I deemed it impossible for the brakes to stop my vehicle! A red warning light "brake" appeared on the dash along with a few lines of message which I could not read due to keeping my eyes on the road. I somehow managed the thought process of turning the gear shift knob to the neutral position and was just barely able to get stopped before smashing into the vehicle's in front of me. The dealer who supposedly performed my recall of reprogramming the powertrain control module is tri state dodge in maryville mo 64468. They scheduled an appointment to hook my truck to the computer to try and determine what hppened on 11/7/2019 |
| Category | Air Bags, Seat Belts |
| Date | Oct 30, 2019 |
| State | NC |
| Description | My second front impact with my truck. First one was 10k damage impact was 50 mph, then a few months later my airbag light came on. Ram says clock spring needs replaced, I pay them to replace it. 2 weeks later another frontal impact at 45mph, airbags didn't deploy nor the seat belts lock up. My 12 yo daughter hits the dash and now has a concussion. I end up with a disc issue and pinched nerves in my neck. Funny how I pay it get a system fixed and now nothing works. Called dealer talked to melody, she said service manager would call back, never has. I'm considering filing a law suit against ram and parts supplier. |
| Category | Fuel/propulsion System |
| Date | Oct 25, 2019 |
| State | IL |
| Description | I filled up my vehicle with fuel on tuesday. I was driving down the highway thursday when all the sudden the fuel light came on along with a message. Then I noticed my fuel gauge read empty. I know it wasn't empty because I filled up 2 days earlier. I went through the notification tabs and went to messages and when I opened the message it read, "fuel sensor fail" about 5 minutes later the check engine light came on and both lights stayed on. Fuel gauge still reads empty. The truck only has 40350 miles on it and seams to be too soon for anything like this to happen. |
| Category | Fuel/propulsion System |
| Date | Oct 25, 2019 |
| State | NY |
| Description | Fuel sensor failure on two different occasions. One was replaced (fuel rail pressure sensor) and the other has not been yet due to the very high price of the repair (0 - 00). Fuel gauge reads full and then suddenly drops to empty. I have been advised that this is a common problem. |
| Category | Structure:body |
| Date | Oct 24, 2019 |
| State | WA |
| Description | Satellite reception keeps cutting out and radio frequently cuts out while driving. |
| Category | Suspension, Unknown Or Other |
| Date | Oct 21, 2019 |
| State | WA |
| Description | Well documented, known servicing issues with 'air ride suspension' system installed in 2017 ram 1500 truck. A simple online investigative search reveals countless scores of service cases and highly catastrophic failures of many aspects of this equipment system which have been known to the manufacturer (rca corporation) for many many years and these failures of this suspension system continue to haunt consumers and have resulted in serious safety concerns amongst other inconveniences. |
| Category | Steering |
| Date | Oct 16, 2019 |
| State | NY |
| Description | Power steering works and don't work dont work when temp is 40;or below then drive for 10_12 miles shut engine off restart and power steering working |
| Category | Power Train |
| Date | Oct 13, 2019 |
| State | TX |
| Description | The "service electronic throttle control" light as well as the "cel" illuminate and the vehicle goes in to limp mode. I had this issue at 3100 miles and it left the vehicle inoperable until a dealership performed a programming flash. Now at 31100 miles the issue has happened again nearly causing me to get t-boned due to the limp mode causing a significant power reduction. The truck has been sitting at the dealership for four days now without any further communication from them. This is a major safety issue that needs to be addressed by ram, my truck has the ecodiesel engine. I have found many other complaints on this same issue across the fiat/ chrysler lineup. |
| Category | Suspension |
| Date | Oct 08, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2017 ram 1500. While the contact's husband was driving 50 mph, the vehicle experienced the "death wobble" and shook violently. When the accelerator pedal was depressed, the vehicle failed to accelerate more than 60 mph. There were no warning indicators illuminated. The vehicle was taken to mazda of mesquite (located at 15900 lyndon b johnson fwy, mesquite, tx 75150, (972) 686-6200), but the failure was unable to be duplicated. The dealer replaced all four tires, but the failure continued. The manufacturer was not notified. The failure mileage was 42,000. |
| Category | Engine |
| Date | Oct 07, 2019 |
| State | MO |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 70 mph, the check engine warning indicator illuminated and the vehicle failed to accelerate past 30 mph. Tri-lives motors (180 state hwy f, branson, mo 65616, (417) 334-7543) diagnosed the vehicle and found code numbers: p0299 (supercharger underboost) and p2459 (diesel particulate filter regeneration frequency). The codes were reset and the master air flow was replaced. The contact was informed to drive the vehicle. After driving 100 miles, the check engine warning indicator illuminated. The contact called the same dealer and was informed to drive the vehicle and take it to a nearby dealer if it lost power. The vehicle was taken back to the same dealer for diagnostic testing and the same codes appeared. The technician reset the code and informed the contact that there was no remedy. The vehicle was taken to corwin dodge of springfield (located at 1025 w sunshine st, springfield, mo 65807, (417) 862-9272) for a buyback. A master air sensor was replaced, but the vehicle was still not repaired and remained at the dealer. The contact stated that the failure recurred every month since the vehicle was purchased. The vehicle was taken to several unknown dealers in different states where the codes were reset; however, the failure continued. The manufacturer was made aware of the failure and provided case number: 58629945. The approximate failure mileage was 155,000. |
| Category | Engine, Power Train, Unknown Or Other |
| Date | Oct 03, 2019 |
| State | AL |
| Description | My truck has a manufacturing date of 11/17 and only has 37k miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: university cdjr in rome, ga servicing dealer: landers mclarty cdjr in huntsville, al |
| Category | Engine, Steering |
| Date | Sep 30, 2019 |
| State | NY |
| Description | Noticed at 40k miles there is issue with tie rod ends joints become loose may cause accident reported this to a dealership they trying to brush me off bs that there is issue with rockers and lifters in the engine and exhaust manifold studs are snapping causing exhaust to leak and become louder that's a emission issue also |
| Category | Engine |
| Date | Sep 26, 2019 |
| State | CA |
| Description | When the vehicle is cold the engine has a significant power lag and 'dead pedal' when you accelerate from a stop. It creates a significant risk as there is no power to accelerate and avoid oncoming cars or dangerous situations. Oven when pedal is all the way depressed the vehicle fails to accelerate. |
| Category | Structure:body |
| Date | Sep 24, 2019 |
| State | CT |
| Description | Cargo box latch area cracking on left side lid.. Noticed while traveling not being used. {ram box} |
| Category | Steering |
| Date | Sep 22, 2019 |
| State | CO |
| Description | I was taking a corner at about 20 mph and the power steering gave out causing me to almost crash the vehicle, a couple munutes later it came back on for a little while, and then the next time I started up the truck it had no power steering at all. Now waiting to get it into dodge for repairs. |
| Category | Electrical System, Steering, Unknown Or Other |
| Date | Sep 21, 2019 |
| State | OR |
| Description | Yeah I started with the screens in my dash going dark they could not figure out what the issue was so now it's gotten to where the whole dashboard and the whole everything dies or shuts down. The engine shuts off the front of the vehicle drops down as if you're slammed on your breaks you can feel the pull the transmission as if that's what's slowing me down. Then it hits right back within seconds in the whole vehicle all the lights come on everything everything I'm so bright it almost blind you and then all sudden everything calm down you're back to normal in the picture I sent is what the screens look like afterwards it looks like well you'll see. Doesn't matter what speed what area road conditions it just happens random intervals. What is the scare me the most are at 70 miles an hour you have no power no nothing to start locking up and starts back up it has something to do with the sensors they don't know exactly what it is but I can't get it fixed. It's about the scariest thing having your vehicle shut down at 60 to 70 miles an hour quite often. I've talk to other people with the same condition. It's over the three years has gotten progressively worse and they will not do anything about it. And they do know that it is an issue because they have an update for some of the issues so they are aware of this allowing people to die out there. |
| Category | Engine |
| Date | Sep 19, 2019 |
| State | TX |
| Description | After ecm reflash, now the vehicle will not accelerate for 3 seconds with engine cold. No power until delay time has passed then itll accel. Once engine is at operating temp it drives normally. This only started since the latest ecm and tcm reflashes were performed. |
| Category | Air Bags |
| Date | Sep 17, 2019 |
| State | MA |
| Description | Tl* the contact owned a 2017 ram 1500. While driving approximately 60 mph, another vehicle crashed into the front driver's and rear driver's doors of the contact's vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact's head slammed into the driver's side window and caused a concussion. Both the contact and his wife, who was seated in the front passenger seat, sustained general body soreness and were driven to the emergency room. A police report was filed. The contact's vehicle was totaled and towed to a tow yard. The contact called first chrysler dodge jeep ram at 833-857-9898 (located at 280 e. Washington street, north attleboro, ma 02760) and was referred to the manufacturer to file a complaint. The manufacturer was made aware of the failure and opened an investigation. The contact was provided a case number. The contact later received a letter from the manufacturer, stating that the contact's vehicle did not sustain enough momentum for the air bags to deploy. The failure mileage was 20,807. *dt *as |
| Category | Electrical System, Engine, Steering |
| Date | Sep 17, 2019 |
| State | NV |
| Description | Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! Very dangerous . Started to happen 3 months after we bought the truck. Happens every 30-60 days. |
| Category | Engine, Power Train, Service Brakes |
| Date | Sep 17, 2019 |
| State | SC |
| Description | Concern #1: intermittently, upon initial start up, the engine makes a loud clattering noise as if it has no oil in it. The dealership was able to duplicate the concern once but it is not bad enough to repair. Concern #2: while coming to a slow rolling stop (as if coming to a known stop sign) there is a hard bang/clunk just before getting to a complete stop, it feels like you are being hit in the rear by another car. As you slowly accelerate it bangs/clunks again hard. The bang can be felt and heard, and only happens on slow stops, not when you have to stop quickly. The vehicle is currently at the dealership for the third time regarding this same concern. The dealership reprogrammed the transmission and a transmission valve body was replaced but it has not fixed the concern. This bang is so bad that it is hard that I fear driving it in stop and go traffic. |
| Category | Engine |
| Date | Sep 11, 2019 |
| State | NM |
| Description | Timing cover oil leak. Timing cover leaked oil even after multi attempts to correct problem. Their solution is to put more rtv on the timing cover and reassemble. Does not fix problem. |
| Category | Power Train, Suspension |
| Date | Sep 11, 2019 |
| State | NJ |
| Description | Constant vibrating and shaking from the rear end of the truck that can't seem to be fixed! Was at speeds above 65mph. Now it's all speeds! |
| Category | Power Train |
| Date | Sep 10, 2019 |
| State | OH |
| Description | Every once in a while, when I change gears, it will not go in, it will just flash. I so far, can change to another selection, such as drive and the vehicle will move. This happened once in my driveway, tried numerous things and would not work in reverse. I called dealer and they told me to bring it in. They had it towed. After arrival, it worked. I went online and discovered numerous entries from people as far back as 2013, who have experienced the same problem, some times in drive and sometimes in reverse, like mine. Some said they were driving and at a stoplight. The second time it happened to me was at the grocery store parking lot, I was pulling into a parking spot, stopped to back up and straighten out, put it in reverse, all it would is flash. Tied up the parking lot for approximately 40 minutes. Finally it worked. |
| Category | Service Brakes |
| Date | Sep 06, 2019 |
| State | CA |
| Description | Severe braking issue - when idling downhill and in gear ("drive") vehicle cannot be stopped/brakes do not hold. Higher speeds (not attempted) would likely be a disaster. In the attached photo I am coming down our driveway idling in gear ("drive") with brakes mashed to the floor (full travel) and vehicle continues rolling forward/cannot be stopped. Truck is carrying very light load in the bed and only 1 person (the driver). I don't know if this lack of braking is caused by the steep pitch or simply inadequate brakes but whatever the cause the vehicle cannot be controlled. This is an extreme safety issue. Additional info can be found on my post here: https://www. Ramforum. Com/threads/white-knuckle-moment-steep-driveway-hard-brakes-not-stopping. 128905/page-3#post-1872457 |
| Category | Seats, Structure:body |
| Date | Aug 22, 2019 |
| State | FL |
| Description | Noticed a smell for a few months now consistent with wet and moldy carpet after it rains. I noticed under my back seats in the storage compartment that there was stagnant water puddling up. Brought my vehicle to a mechanic shop in coral springs ( dr. Brakes w/ mike.) and had the vehicle diagnosed for a fee. Found out that the rear glass with the operable window was leaking down the passengers side, wetting the back insulation going down to the carpet flooring, and finally into the storage compartments. I called cooperate in regards to this issue and the first rep was professional and assisted me with a "good will" claim being that this is my first dodge vehicle and even insisted on my brother purchasing one (which he did, 2019 ram sport orange in color). The rep helped me schedule an appointment for the vehicle to be diagnosed and repaired. When I get to the arrigo dodge, chrysler, jeep in tamarac fl for my appointment on thursday aug. 22, 2019, my service professional terri, claimed that the case was opened and closed that 2 days before on tuesday and he didn't know why but she asked her director of the service department is they're were anything else and he told her no and walked away from me. Called corp again, spoke to travian, who was very unprofessional and ended up with me on hold for 11mins only to hang op on me instead of transferring me to someone else. This is a very unprofessional cooperate operation and from someone telling you one thing and changing their mind with out any consideration for me as the vehicle owner asking for help with a situation that had nothing to do with me, nor the time I took off from my job to get to the dealership. This situation makes me very unhappy to have purchased a 2017 dodge ram, crew cab, big horn if I had any idea customer service would treat me this way, I would of went to rick case, where they care for customers. |
| Category | Electrical System |
| Date | Aug 18, 2019 |
| State | FL |
| Description | Door locks - video recorded problem sent to dealer - a few months ago dealer could not replicate the problem doors not unlocking or locking with fob or door switches. Since then occurred numerous times, but did not want another fruitless trip to the dealer. On and off now the doors will not unlock with fob or hand door sensor. After a few minutes the door will unlock allowing access. |
| Category | Fuel/propulsion System |
| Date | Aug 17, 2019 |
| State | CA |
| Description | After filling up the gas tank to full, engine light comes out, eco stops working and fuel gauge goes crazy by going down to empty and back to full |
| Category | Seat Belts, Structure:body |
| Date | Aug 09, 2019 |
| State | TX |
| Description | U53 occupant restraint control module & u74 2015 - 2017 tailgate latch. For the u74, I have been attempting for over a year now to get fixed, and the local dealers do not assist stating parts not available. The larger concern is the new u53 seat belt safety issue. I have tried through multiple local dealers in san antonio tx, and chrysler corp to get assistance, and I am being met with no help. I am highly concerned at the safety issues and the mfr is not helping. One dealer even stated my vin didn't have the recall when I have a vehicle report email, sent monthly from mfr, that reflects the recall. |
| Category | Engine, Fuel/propulsion System |
| Date | Aug 08, 2019 |
| State | NC |
| Description | Fuel sensor has failed at 42000 miles while in motion. Lifters have made bad noise since new, dealership has replace lifters but noise is still there intermittently while sitting still on start up |
| Category | Engine |
| Date | Jul 24, 2019 |
| State | WV |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 55 mph, the vehicle began to hesitate and lose power. In addition, the check engine warning indicator illuminated. The contact was able to park on the side of the road and restart the vehicle without an issue. The contact called multiple unknown local dealers regarding the failure and was informed that the engine needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 252,000. |
| Category | Fuel/propulsion System |
| Date | Jul 17, 2019 |
| State | CA |
| Description | Fuel nozzle gets stuck when filling up at gas stations. I've had this truck a year and a half now and it's so frustrating. Cannot go to costco as it gets stuck and constantly clicks off, 10 gallons after thirty minutes! On another instance the attendant had to come out with a screwdriver and pry up the nozzle and yank it out! On a new truck? Seriously! It's a documented issue all over the internet, fca made the fuel angle too steep and not enough room to adjust once it's in the neck. I now have to barely insert the nozzle so it doesn't click in or seal against the filler neck, bypassing the epa controls and hold it so it won't get stuck or click off! So in essence to fuel up I have to pollute more, stupid! If in doubt check the internet for ram owners forums, it's all over the place. |
| Category | Air Bags, Service Brakes, Steering |
| Date | Jul 15, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that while driving approximately 35 mph, the driver suddenly swerved to the left and pressed the brake pedal to avoid a collision but the vehicle speed and erroneously accelerated faster causing the driver to lose control and crashed into tree. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. No injuries were reported and no police reported was taken. The manufacturer was notified and a representative was sent to examine the vehicle and no problem was found with the vehicle. The local dealer autonation dodge (21777 katy freeway, katy tx.) was also notified of the failure. The vehicle was towed. The failure mileage was 37,000. The vin was not available. |
| Category | Power Train |
| Date | Jul 11, 2019 |
| State | WI |
| Description | Dodge ram 1500. Consumer states that while in drive and reverse the rpm is above 5000. *ld the consumer stated the vehcile would not move.*js |
| Category | Fuel/propulsion System |
| Date | Jul 09, 2019 |
| State | WI |
| Description | Just bought a used truck from vandehey brantmier in chilton wi three months ago and the fuel level sensor fail light comes on check engine light comes on. Took it to the dealership and they said it needs a fuel level sensor and pump. My 2017 ram 1500 needs this and it is not covered under warranty or anything and this is a known issue for a long time but nothing has been done. This needs to change |
| Category | Steering |
| Date | Jul 03, 2019 |
| State | OK |
| Description | I was driving on the highway at highway speed and just as I entered a curve the steering went out and a warning came up on the instrument panel which said power steering failure. Once I was in a safe place to do so I turned the engine off and re-started it. Everything returned to normal. |
| Category | Power Train |
| Date | Jun 27, 2019 |
| State | NY |
| Description | Takara recall erratic shifting of second and third gears. |
| Category | Air Bags |
| Date | Jun 26, 2019 |
| State | TN |
| Description | I was in an accident and the air bag light came on after the hit. The impact was on drivers side to middle of the truck and per dodge there was a drivers side fault code for the left side air bag sensor. This was not inspected by them while it was at the shop after informing them what had happened. I was sent home with no explanation of what was wrong with air bags. They seen the pictures of accident and stated they should have deployed. Per chrysler they said to contact dealership to have it inspected and pay the fee. There have been several complaints with this model truck after accidents and airbags never deploying. I had the orc recall done and there was also another issue with the air bags that was not part of the recall and the replaced the airbag system along with computer. This truck is a safety hazard and chrysler is not doing much to accept liability. |
| Category | Fuel/propulsion System |
| Date | Jun 26, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. While the contact was filling the fuel tank, the fuel nozzle became stuck on the fuel filler neck. The vehicle was taken to grown dodge chrysler jeep ram (located at 6300 king dr, ventura, ca 93003, (805) 918-4485) where it was diagnosed that the fuel filler neck needed to be replaced. The vehicle was not repaired. The contact stated that the fuel filler neck was previously replaced for the same failure. The manufacturer was notified of the failure, but did not assist. The approximate failure mileage was 98,000. |
| Category | Electrical System, Exterior Lighting |
| Date | Jun 20, 2019 |
| State | FL |
| Description | Have had multiple electrical issues regarding interior and exterior lights since purchasing new. Taken to dealer unable to replicate the issue's, had recall fixed for shifter knob. Additional issues with the keyless remote not locking or unlocking all the doors or latches. Newest electrical issue is a short in the rambox wiring causing a fire while traveling down the road. Completely burned and destroyed wiring in rear of rambox burned through the plastic and warped the box door. |
| Category | Power Train |
| Date | Jun 20, 2019 |
| State | CA |
| Description | Tl* the contact owned a 2017 ram 1500. The contact stated that the vehicle was stationary with the possibility of it being in the park position. The contact mentioned that he was distracted taking photographs at the time when the brake pedal was released and began to exit the vehicle. As the contact attempted to exit, the vehicle rolled away causing the driver to fall out the vehicle and hit his head on the ground. As a result of the fall, the contact had a vague memory as to the exact events that took place. The vehicle rolled over a 400 feet cliff. When the driver fell out of the vehicle, he was unconscious for an unknown amount of time, sustained an ankle, cracked head, and fractured hip injuries. Medical attention was not sought. The contact had to limp a few miles on foot to a cell phone site and contacted the highway patrol. The police was present and a report was issued number: 9730-2019-01017. No ambulance or fire department present. The vehicle was towed out the cliff line which took 8 hours to complete and was taken to an impound lot. The insurance company picked it up afterwards. The vehicle was deemed destroyed. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was not notified of the apparent failure. The vin was not included in nhtsa campaign number: 18v100000 (power train). The approximate failure mileage was 40,000. *dt *tr *bf *jb *dt *as *tr |
| Category | Electrical System, Power Train |
| Date | Jun 14, 2019 |
| State | TX |
| Description | Tl* the contact owns a 2017 ram 1500. While driving between 35-75 mph, "service shifter" appeared on the instrument panel and all of the warning indicators illuminated. In addition, the trailer hitch and electrical system failed. The vehicle was towed to lithia dodge ram (301 n. Earl rudder fwy, bryan tx 77802) where it was diagnosed that one of the electrical sensors got wet underneath the vehicle. The vehicle was repaired and a new sensor was installed; however, the failure later recurred. The vehicle was repaired four times for the same failure. The manufacturer was not made aware of the failures. The failure mileage was 21,000. *bf *as |
| Category | Electrical System, Engine |
| Date | Jun 13, 2019 |
| State | CA |
| Description | Multiple episodes of vehicle codes disabling truck, all related to 'service electronic throttle control' message. This has caused loss off power with vehicle stalling on mountain highway, major safety issue. Other times vehicle has scary delay in throttle response causing nerve wracking moments trying to merge or operate vehicle safely. Vehicle purchased new, problems began with only 1500 miles on vehicle. Four times to dealer for service hasn't resolved issue. |
| Category | Air Bags |
| Date | Jun 10, 2019 |
| State | FL |
| Description | Takata inflator was hit in the side, no airbag then truck rolled on side no airbag when they rolled truck back over airbags deployed *dsy |
| Category | Electrical System |
| Date | Jun 10, 2019 |
| State | AZ |
| Description | I have replaced the batteries in both key sets. When you hit the button to unlock the doors only the driver door unlocks. You now have to have a key in the ignition before the other doors will unlocked including the tailgate. |
| Category | Electrical System |
| Date | Jun 10, 2019 |
| State | NJ |
| Description | As soon as I hit over 36,000 miles, I been having trouble with door locks. Some doors lock and unlock. Sometimes they all work fine. It is very random. Using the key fob and power lock button in car is working randomly. I have read online this has been an issue for many years. |
| Category | Suspension |
| Date | Jun 10, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact took the vehicle to crown dodge chrysler jeep ram (located at 6300 king dr, ventura, ca 93003) to be repaired per an unknown recall regarding the tailgate, info timing system, gps, fuel tank, and the sending unit. After leaving the dealer and driving 65 mph, the contact heard a loud noise coming from the rear end. The contact coasted the vehicle to the side of the road and noticed that the air rod suspension did not have air. The vehicle was driven to the contact's residence. The contact stated that the vehicle bounced due to lack of air in the suspension. The vehicle was later taken to shaver chrysler dodge jeep ram & fiat (3888 thousand oaks blvd, thousand oaks, ca 91362, (805) 496-7103), but was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 57840183. The approximate failure mileage was 500. |
| Category | Engine |
| Date | May 30, 2019 |
| State | OR |
| Description | Tl* the contact owns a 2017 ram 1500 cargo van low. The contact stated that while parked at a parking lot with the vehicle turned off, without warning a couple of hours later the vehicle was up in flames. The contact at that time was inside the vehicle sleeping and was woken by the explosion of the windshield. Which made the contact jump out the vehicle causing the contact to injured his right knee. No police report was made. The fire department extinguished the flames. The vehicle was deemed destroyed. No medical attention was contacted. There was a fire report made. The vehicle was towed by a independent towing company to a lot. The contact stated that 5 days before he had a dealer change his oil. The dealer bruce chevrolet collision center 1084 sw oak st, hillsboro, or 97123 (503)-619-8349 was made aware of the failure but no informed the contact to contact dodge manufacturer for further assistance. The manufacturer was not made aware of the failure. The failure mileage was 22,000., oil change was only a week old. Ck. *dt*jb *dt *dt*jb consumer stated the driver side headlight went out back in november, this is the only open hood picture I had. The flames I saw flickering just off center of the engine. Between the wipers coming through the same grill on the top. Just a few inches near the passenger side of the engine. Just before the windshield exploded and I jumped our of the inferno. Like that little white thing... On the engine. The fire destroyed everything.*jb *tr*jb consumer stated this was not a crash as my vehicle fought fire while sitting cold for 8 hours prior to the mysterious fire in the engine section. This was only a fire. No crash caused this. Dodge/parts caused this.*jb *bf *tr |
| Category | Unknown Or Other |
| Date | May 27, 2019 |
| State | AL |
| Description | Driving under cruise control 65mph (the speed limit) my speed dropped, I accelerated but truck kept slowing,I saw white smoke coming from the hood and behind the truck, I saw a warning on dash to service electronic throttle sensor, then lights on dash flashed, I found a spot on side of the road and pulled over, the engine revved and I heard valves clatter worse than I ever have,then the malfunction indicator light came on, I stopped, pulled the hood and saw flames at the firewall and top of the engine cover, there may have been flames in other areas but I shut the hood quickly and started getting things out of the truck away from the flames, called 911 and it fully engulfed the cab in minutes. The fire truck arrived within a few minutes and extinguished the flames. Truck was a total loss except the bed. |
| Category | Engine |
| Date | May 21, 2019 |
| State | TX |
| Description | At approximately 6100 miles noted engine ticking noise only on cold start up. Took to dealer for repair and they found a number of broken exhaust manifold bolts (they replaced 9 of them). According to dodge forums and the dodge dealership this apparently is a common problem with ram semi engines. |
| Category | Engine, Unknown Or Other |
| Date | May 09, 2019 |
| State | OK |
| Description | Sluggish turbo, then flashes throttle cable, engine light, lightning bolt light came on, them total loss of speed and power. The sluggish turbo has been an issue and this all happened while leaving out church parking lot heading home. It is at seth wadleys in pauls valley, ok as I type this awaiting if my extended warranty will pay for this! Was told this was is a issue with the eco diesels and a recall was just sent out for models up to '16. Leaving my '17 with the same issue out! |
| Category | Back Over Prevention: Sensing System: Camera, Electrical System |
| Date | May 01, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the back up camera malfunctioned and the display was blurry. The vehicle was taken to several dealers, including thurston chrysler dodge jeep ram (707-468-8584, located at 4 thurston way, ukiah, ca 95482), but the technician was unable to determine the cause of the failure. The failure recurred. The vehicle was taken back to the dealer where the camera was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact to the dealer to file a "star report". The vehicle was not repaired. The failure mileage was approximately 5,200. |
| Category | Electrical System, Engine, Unknown Or Other |
| Date | Apr 30, 2019 |
| State | AR |
| Description | Vehicle will start and rev up high and then immediately shutdown or will be driving and vehicle will shut down and lock everything up causing vehicle to slide. The vehicle was sent back to dealership to have the problem fixed but is still doing the same thing. |
| Category | Fuel/propulsion System |
| Date | Apr 24, 2019 |
| State | AZ |
| Description | Fuel sensor fail, once fuel gets to just below half a tank, the fuel sensor fails amd gas guage drops to empty, check engine light comes on, also the eco sustem will fail for fuel savings. I fear the truck will shut off while driving because it will think it has no fuel. I have researched multiple complaints on this issue on line. Issue has been ongoing since 4/15/19. Milage on truck is 46000. Mileage is same as prevoius complaints for same issue. |
| Category | Air Bags, Structure:body |
| Date | Apr 22, 2019 |
| State | IN |
| Description | On a 2 lane rural road our front hit the side of another vehicle that pulled out in front of us. The airbags did not deploy. My speed was between 30-40 mph at point of impact. |
| Category | Fuel System, Other:storage:tank Assembly |
| Date | Apr 22, 2019 |
| State | FL |
| Description | 2017 ram 1500. Consumer writes in regards to fuel tank strap mounting bracket safety recall. *ld the consumer disapproved of the warranty extension being the solution to the fuel tank strap mounting bracket failure.*js |
| Category | Structure:body |
| Date | Apr 17, 2019 |
| State | NC |
| Description | I was involved in a wreck back on feb 20th of 2019. That impacted the lower rear c-post of my truck. Just last week as the body shop was beginning preparations to replace the complete side of my 2017 ram 1500. When they cut off the a/b-posts they noticed the truck had surface rust in the inner structure of both. Rust that should not be in there. The c-post and rocker panels were coated on the inside but not the other two. I have taken pictures although they are not as good as actually looking at the issue in person. They are replacing that but makes me concerned about other rams and honestly the other side of my truck. A lot of things can rust on a truck and you would still be considered safe. The a/b-post is not on that list in my opinion. |
| Category | Unknown Or Other |
| Date | Apr 17, 2019 |
| State | TN |
| Description | 24 hours after purchase (200 miles driven) a chemical odor and irritant fills the cane, my 6 year old stated the air has pepper in it. The issue worsened when operating the heat/ac function causing eyes to burn, headache and disorientation. Many owners on public forum have noted same issue and commonly mention the cause to be a reaction of faulty manufactured coolant hose being dissolved by the coolant. Chrysler and dealers have been notified as continuous exposure of toxic fumes greatly increases risk of crash. No resolution has been provided to my knowledge. |
| Category | Fuel/propulsion System |
| Date | Apr 09, 2019 |
| State | OK |
| Description | I can have a full tank of gas and it will say low gas and the gas light will come on sometimes the check engine light will come on and read fuel sensor error |
| Category | Structure:body:tailgate |
| Date | Apr 08, 2019 |
| State | LA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the tailgate failed to stay up and kept coming down without warning. The dealer (riverland chrysler dodge jeep ram, 601 belle terre blvd, laplace, la 70068, (985) 466-1068) was notified before a warranty campaign was provided. The dealer replaced the tailgate actuator. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available. |
| Category | Air Bags |
| Date | Apr 03, 2019 |
| State | NV |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 20 mph, the contact's vehicle crashed into another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries to the chest and neck, which required medical attention. The vehicle was towed to a tow facility lot. While the vehicle was at the lot, it was inspected by representatives from fca. The results of the inspection were not completed. A dealer was not contacted. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000. |
| Category | Visibility/wiper |
| Date | Mar 25, 2019 |
| State | TX |
| Description | I have an excess number of windshield rock chips |
| Category | Engine |
| Date | Mar 19, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was parked, there was a knocking noise coming from the front passenger side of the motor. There were no warning indicators illuminated. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was later taken to susquehanna chrysler dodge jeep ram (located at 950 hellam st, wrightsville, pa 17368, (717) 401-4005) where it was diagnosed that the lifter needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,650. |
| Category | Service Brakes |
| Date | Mar 04, 2019 |
| State | NY |
| Description | Truck rolled down a slight incline 20-30 feet while in park driver not in vehicle and struck another car behind it. Vehicle stationary, in front of 58 parker blvd monsey ny 10952. Driver and passenger of other vehicle witnessed event. Vehicle was in park and off key out of ignition occurrence 03/03/19 830-845 pm. Truck sustained bumper damage car sustained damage to the hood. |
| Category | Suspension |
| Date | Mar 04, 2019 |
| State | WI |
| Description | In temps below zero air suspension fails |
| Category | Visibility/wiper |
| Date | Mar 04, 2019 |
| State | WI |
| Description | Sunroof has excessive leaking. It seems to be draining however under pressure of car wash droplets make it into cabin of truck. Rear passanger and driver side are where water flow is coming from and it seems like seal isn't tight. Vehicle has been tested in car wash it's currently winter and we don't have the ability to test what would happen during rain. Also happened on a flat surface stationary |
| Category | Exterior Lighting, Structure |
| Date | Feb 28, 2019 |
| State | IL |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that rear seats were drenched with water, which caused a foul odor inside the vehicle. The vehicle was taken to multiple unknown independent mechanics where the contact was informed that the seal on the third brake light was fractured and needed to be replaced. The failure caused water to enter the vehicle. After the vehicle was repaired, the "rear brake light out" and "key fob left the vehicle" warning messages illuminated. The vehicle was taken to another independent mechanic where the contact was informed that the third brake light was inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 26,320. |
| Category | Suspension |
| Date | Feb 28, 2019 |
| State | ND |
| Description | Air suspension failure. When the temperature is below zero degrees fahrenheit , the air suspension fails and sits all the way down on the bump stops, or leans to the left dramatically. It stays that way until the dealership can take it in, which can be weeks. |
| Category | Air Bags, Seat Belts |
| Date | Feb 20, 2019 |
| State | NY |
| Description | Involved in a major front end collision. Airbags seat belts did not deploy. As per certified auto repair shop, air bag sensors not operational. |
| Category | Visibility/wiper |
| Date | Feb 15, 2019 |
| State | OH |
| Description | Tl* the contact owns a 2017 ram 1500. When the contact attempted to roll down the driver side window, it derailed and came off track. The contact stated that the failure only occurred during icy weather. The vehicle was taken to dave dennis chrysler jeep dodge ram (4232 colonel glenn hwy, dayton, oh 45431) where they replaced the clips on the window on four different occasions. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 12,000. *tt*jb |
| Category | Power Train |
| Date | Feb 13, 2019 |
| State | PA |
| Description | Tl* the contact owns a 2017 ram 1500. While the engine was turned off and the transmission was in the park position, the vehicle rolled backwards down the driveway. In addition, while operating the vehicle, the transmission erroneously switched from drive into park, although the gear shifter remained in the drive position. The vehicle was not diagnosed or repaired. Courtesy chrysler (2225 e. Lincoln hwy, coatesville, pa) was notified of the failure. The manufacturer was not notified. The failure mileage was 21,000. |
| Category | Suspension |
| Date | Feb 11, 2019 |
| State | TX |
| Description | Air suspension will stop working causing the truck to ride directly on the frame. Also, the front will deflate while the back is still inflated. Any time this happens the fuse for the air suspension is blown. Has happened on numerous occasions since purchasing the truck. Occurs while vehicle is parked and not in operation. |
| Category | Electrical System, Suspension |
| Date | Feb 08, 2019 |
| State | ND |
| Description | Takata recall. In the winter months there are a host of electrical problems. At times, the radio will not tutn off after I shut off the vehicle. The only fix was yo disconnect the battery. The backup camera goes completely green also. The air suspension fails several times per week during the winter months as well. I have it parked outside all the time. |
| Category | Unknown Or Other |
| Date | Feb 03, 2019 |
| State | NC |
| Description | During heavy rain the back driver side well (underneath rear seat-storage area) fills with water. I have an appointment tomorrow to diagnosis the issue. I believe this is a problem with the rear window drain holes being plugged but not certain. Only a year old and surprised this occurred. Checked youtube and found this issue with older models of ram trucks. Its taken a act of congress to get dealer to schedule a fix for this problem. Went to local dealer and they tried to redirect to a water specialist locally. They were avoiding the warranty or just plain lazy. Come on dodge you can do better. I have noticed this from the truck being parked in front of my home. I now place towels to capture water on rainy days. |
| Category | Seat Belts, Structure:body, Vehicle Speed Control |
| Date | Feb 02, 2019 |
| State | UT |
| Description | Tried to get recalls repaired told no loaner dont drive truck... No way to go to work |
| Category | Air Bags |
| Date | Jan 30, 2019 |
| State | AL |
| Description | Driving at 35 mph and hit by a car trying to pass my truck. Ram truck hit a tree head on rolled over on drivers side and flipped to roof. No airbags deployed. *dsy |
| Category | Engine |
| Date | Jan 29, 2019 |
| State | NC |
| Description | The lifters in my 3. 6 liter ram 1500 are bad at 80000 miles. This is the same problem reported with this engine in 2011-2013 dodge vehicles. Dodge knows this is still a problem because they lowered the powertrain warranty from 100000 miles to 60000 miles. They have not fixed the issues with the 3. 6 liter engine. They need to be investigated and made to make appropriate repairs. |
| Category | Power Train |
| Date | Jan 27, 2019 |
| State | KS |
| Description | 5 days after having the truck in for regular maintenance and recalls... I took the truck through an automated car wash. I have taken it to this same car wash several times. I put the truck in neutral, as instructed by the attendant. At the end of the wash, when the green light came on, I put it into drive. It did not move. I tried many times, but without success. Finally the manager came to help me, and he too witnessed that it would not move. We put it into park, and then into drive, two more times before it finally jerked forward. In the meantime, I was hit by the truck behind me, and set off a chain of 5 vehicles colliding. The gear dial said I was in drive each time, but clearly, I was not. I am taking it back to the dealership first thing in the morning. |
| Category | Structure:body |
| Date | Jan 25, 2019 |
| State | FL |
| Description | I was rear ended on nov 3rd 2018. The collision center where my xar is being fixed has put the order in for a brand new box assembly directly from dodge amd its been almost two months and there is no part available. I have been incurring cost for rentals as my truck is still in the shop with no end in sight. |
| Category | Power Train |
| Date | Jan 22, 2019 |
| State | FL |
| Description | While at the boat ramp, pulling a boat out of the water. The truck was on an incline. The boat was about 1200 - 1500 pounds total. The truck was in park, parking brake engaged. Sitting in the cab with the seat belt on and the door ajar, placing the transmission in drive, after the transmission engaged I increased the rpm slightly with the gas pedal and then released the parking brake. This has always been the normal procedure that prevents the rig from rolling backward. When I did this and added more throttle the truck started to move forward but then quickly disengaged from park to n, the truck started to roll backwards and the rpm increased. I was able to apply the brake and stop. This repeated several times. The instrument cluster flashed a warning that the truck was not in park. I believe there is a flaw in the auto park feature. It is repeatable. Incline, door ajar, belt on, from park to drive. On flat ground I can not duplicate. |
| Category | Air Bags |
| Date | Jan 15, 2019 |
| State | OH |
| Description | Vehicle was being operated at normal highway speed, when it ran off the right side of the road and up an embankment. The vehicle when airborne, before landing and sliding across an intersecting road. The vehicle then struck a group of trees. The crash resulted in the death of the driver. The driver was believed to be unrestrained. The vehicle suffered significant damage to the right front corner. The airbags were not deployed and a download of the acm reveled it recorded an event but no crash or pre-crash information. * dsy *dt *dt*jb |
| Category | Air Bags |
| Date | Jan 07, 2019 |
| State | CA |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 65 mph, the contact struck the median on the front driver's side. The air bags did not deploy. A police report was not filed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact's husband sustained whiplash and the contact sustained upper chest pain. Medical attention was required. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 56,000. The vin was not available. |
| Category | Air Bags, Seat Belts |
| Date | Jan 03, 2019 |
| State | IN |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 50 mph in inclement weather, the contact lost control of the vehicle. The vehicle slid off the road into some trees and then crashed head on into a tree. None of the air bags deployed and the seat belt failed to restrain. The contact sustained whiplash and pains to the neck, back, chest, lungs, and hip, which required medical attention. The dealer was not contacted. A police report was filed. The vehicle was towed to a location chosen by the insurance company. The manufacturer was notified. The vin was not available. The approximate failure mileage was 40,000. |
| Category | Power Train |
| Date | Jan 02, 2019 |
| State | GA |
| Description | Tl* the contact owns a 2017 ram 1500. When the contact attempted to check the transmission fluid, there was no dipstick present. The contact stated that the transmission hesitated when switching from two to four wheel drive. The gear would shift roughly into another gear. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 4,200. The vin was unknown. |
| Category | Air Bags, Seats |
| Date | Dec 30, 2018 |
| State | TX |
| Description | I was traveling on an interstate highway when I came upon an accident involving multiple vehicles. I took evasive action and was able to stop completely avoiding the vehicles involved, and just behind one vehicle that was partially blocking the right lane. I was struck from behind which caused the drivers seat to go into a reclining position. My truck was propelled forward with me in a reclining position. I felt a secondary impact, which damaged the front of my vehicle. Because I was in a reclining position, I was unable to control or direct my vehicle. None of the airbags in my vehicle deployed. I somehow pulled myself erect and eventually came to a stop on the inside grassy median of the highway. |
| Category | Air Bags |
| Date | Dec 22, 2018 |
| State | KY |
| Description | My truck was involved in a head on collision with a guard rail while travelling 55 mph on ky 210. None of the trucks airbags deployed. The right front tire including the rocker arm snapped off the vehicle. This caused the truck to slide across the road hitting the other guard rail. The truck then slid back across the road and was nearly tipping over when it struck the first guard rail. The truck came to rest on top of the guard rail before tipping over. I did receive injuries which may not have occurred if the air bags had deployed. The accident probably would not have been severe if the tire had not came off causing the truck to spin hit the guard rail on the other side of the road. |
| Category | Fuel/propulsion System |
| Date | Dec 21, 2018 |
| State | CA |
| Description | Gas station fuel filler nozzle gets stuck in vehicle fuel filler neck. This happens repeatedly and at different stations. No visible vehicle faults. Attempts to remove filler nozzle has caused cuts to hands and spilled fuel. It sometimes takes several minutes to free fuel filler without damaging vehicle. Must defeat vapor recovery by collapsing rubber boot in order to fuel vehicle. Dealer not interested . Vehicle was stationary parked at gas pumps for refueling. *dsy |
| Category | Fuel/propulsion System |
| Date | Dec 11, 2018 |
| State | AK |
| Description | My 2017 ram 1500 quad cab has a fuel sensor fail. I looked it up and apparently many people have this issue with ram trucks. |
| Category | Fuel/propulsion System |
| Date | Dec 10, 2018 |
| State | CA |
| Description | The gas pump nozzles no longer work when filling up the tank. It seems that they do not like the angle of the fill neck on the truck. They shut off after only about 1/2 gallon is used into the tank. |
| Category | Engine |
| Date | Dec 09, 2018 |
| State | MI |
| Description | Engine noise when starting after sitting overnight |
| Category | Electrical System, Exterior Lighting |
| Date | Nov 29, 2018 |
| State | RI |
| Description | Tl* the contact owns a 2017 ram 1500. While driving the vehicle, the contact was made aware that the headlights and rear passenger side tail lights failed to illuminate. The vehicle was taken to elmwood chrysler dodge jeep ram (located at 625 taunton ave, east providence, ri 02914, (410) 438-0400) where it was diagnosed that the bolts of the rear and front passenger side headlight needed to be replaced. The vehicle was repaired; however, the failure recurred numerous times. The vehicle was taken back numerous times to the same dealer. In addition, the contact stated that the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and had it towed to priority chrysler dodge jeep ram of salisbury (located at 158 elm st, salisbury, ma 01952, (978) 961-3300) where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 57196259. The approximate failure mileage was 14,900. |
| Category | Unknown Or Other |
| Date | Nov 21, 2018 |
| State | CA |
| Description | Got letter from fca ( fiat chrysler automobiles) regarding recall. But nhsta website not showing any recall. I am been checking since last 2 months. Recall regarding orc. The occupant restraint control. |
| Category | Steering |
| Date | Nov 16, 2018 |
| State | NJ |
| Description | Power steering eps has failed. The car lost the power steering. |
| Category | Electrical System, Unknown Or Other |
| Date | Nov 12, 2018 |
| State | TX |
| Description | Dodge ram electronic gear shifter. The vehicle was parked and the engine was left running on a city street. Our driver got off the vehicle to close the garage door. On return to the vehicle the vehicle was rolling back. The door was left open when getting off vehicle to close the garage. The door hit the first car on its way rolling back and bent the door all the way to the other side. The vehicle then rolled back and hit the last vehicle. This just happened 11/12/18 the owner of the vehicle didn't want to involve the police since the neighbor knew where driver lived |
| Category | Unknown Or Other |
| Date | Nov 11, 2018 |
| State | GA |
| Description | Tailgate closed. Pulled out of driveway and tailgate dropped while vehicle was in motion causing damage |
| Category | Unknown Or Other |
| Date | Nov 08, 2018 |
| State | CA |
| Description | Fuel pump getting stuck at gas stations. Yesterday it took an embarrassing 20 minutes, broken fuel housing and smashed finger to pull the pump out. Has happened several times over the 6 months I have owned this truck. |
| Category | Electrical System, Engine |
| Date | Oct 31, 2018 |
| State | LA |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that on multiple occasions while driving the vehicle would suddenly shut off without warning. The vehicle could be restarted after removing the ignition key and re-inserting it. The vehicle was taken to the local dealer thompson dodge (2158 washington rd. Thomson, ga) who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000. |
| Category | Air Bags, Structure:body |
| Date | Oct 24, 2018 |
| State | NY |
| Description | Swerved to avoid deer in road. Hit a tree head on at approx 50mph. Airbags never deployed. Car reported airbag fault on display immediately after accident. Sheriff and ems both felt airbags should have deployed. *dt *jb *dt *jb |
| Category | Power Train |
| Date | Oct 17, 2018 |
| State | CA |
| Description | I was parked on an unpaved flat campground road. Truck would not go from park to reverse, so after warning lights on dash advised to return to park, I followed instructions. Then again tried reverse and the truck jumped into drive causing it to go into a small pond. After which the vehicle would no longer change into any gear. This vehicle has had multiple recalls and we have taken it in twice for the transmission recall only to be told nothing was wrong. |
| Category | Steering |
| Date | Oct 11, 2018 |
| State | IA |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 20 mph, the vehicle lost steering power ability and the power steering warning indicator illuminated. The contact had to use excessive strength to steer the vehicle. The vehicle was taken to capper chrysler dodge jeep ram, inc. (1738 e washington st, washington, ia 52353, (319) 653-3340) where it was diagnosed that the electronic power steering needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 15,000. The vin was not available. |
| Category | Vehicle Speed Control |
| Date | Oct 09, 2018 |
| State | TN |
| Description | Returning from a trip to mi back to my residence in tn. As I made a turn into my subdivision I started to accelerate to my next turn when I experienced a sudden acceleration of my vehicle. I had been using the vehicles cruise control as much as possible during the 10 hour drive home so it felt familiar, like the cruise control was trying to accelerate my vehicle. As the vehicle was accelerating and I was steering the through the curves in the road I had removed my foot from the gas pedal and tried hitting the cruise control off button several times. This had no effect in stopping or slowing the acceleration. The total distance from my turn into the subdivision to the end of the road or next intersection was roughly 250-300 yards all downhill so we picked up speed quickly. By the time I realized I could not effect or slow down the acceleration by shutting off the cruise control my next thought was to hit the brakes but we had run out of road. At this point I chose a direction where I saw no houses or large trees. We hit an area where it sloped up about 30 degrees then flattened out then sloped up again coming closer to other houses. I'm guessing we were traveling about 50-55 mph when I went off the road. We finally came to a stop after hitting both slopes and the closest houses back yard deck and then into a tree. I had my family in the vehicle with me; my wife, two sons and daughter. One of my sons was taken to the hospital via ambulance for back pain and a cut above his eye which required 8-9 stitches. The rest of my family were checked out with no injuries to speak of at that time. Only at the hospital I learned of the recall for the cruise control and an explanation of the cause and effect it had. The recall explanation fit verbatim to what happened to us. We had not received any notification for the recall on this vehicle or the other dodge vehicle we own. *dt *tr |
| Category | Air Bags |
| Date | Sep 27, 2018 |
| State | MI |
| Description | Tl* the contact owned a 2017 ram 1500. While driving approximately 70 mph and approaching a curve, the driver lost control of the vehicle and crashed into a second vehicle and a retention wall before stopping in a ditch. The vehicle was destroyed, but the air bags did not deploy. The vehicle was towed from the scene. A police report was filed. The driver sustained an injured left shoulder, which required medical treatment. The cause of the failure was not determined. The contact indicated that the vehicle experienced intermittent jerking prior to the crash. The manufacturer and local dealer were not notified. The failure mileage was 23,000. |
| Category | Air Bags, Electrical System, Power Train |
| Date | Sep 24, 2018 |
| State | GA |
| Description | #1. With 21k mi. The service airbag system came on. It it stayed on for 5-7 sec and went off. It was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. It has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. This feature has come and home in both front windows. At the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. It almost seems to bog down and I have to put some weight on the accelerator to get it to respond. No codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off. |
| Category | Vehicle Speed Control:cruise Control |
| Date | Sep 20, 2018 |
| State | GA |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 72 mph, the cruise control failed to engage. The vehicle was taken to peacock chrysler jeep dodge ram fiat (265 drivers way a, hardeeville, sc 29927, 843-418-4159) for diagnostic testing, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,843. |
| Category | Air Bags, Vehicle Speed Control |
| Date | Sep 09, 2018 |
| State | MI |
| Description | The cruise control accelerated at a huge rate past the desired speed resulting in a hydro plane which caused all sides of the vehicle to impact however only passenger bags deployed not a single driver bag. *dt*jb |
| Category | Tires, Unknown Or Other |
| Date | Sep 03, 2018 |
| State | UT |
| Description | I have a dodge 2017 1500 series pickup. It is equipped with goodyear wrangler sr-a p275/60r20 tires. After returning from a trip I noticed the left rear tire had an air leak. I took it to a tire repair shop and they removed the tire from the vehicle. It had very unusual wear indicating the tire had a bulge and then suffered a tiny hole in the tire. Upon removal and inspection, the tire had split across the tread on the interior of the tire approximately 6 inches long. A review of the nhtsa complaints indicates that this same scenario occurred on several occasions with the same type of vehicle and the same tire. |
| Category | Air Bags |
| Date | Aug 29, 2018 |
| State | NY |
| Description | Air bags didn't deploy on 2017 ram 1500. Truck is totaled with front end and front corner panel damage, body damage on all sides of vehicle. Hit steering wheel with head causing air bag cover to pop off slightly. |
| Category | Engine |
| Date | Aug 28, 2018 |
| State | VA |
| Description | This involves a 2017 ram ecodiesel with 15,500 miles. The eco diesel started to make a rattling sound as I was driving straight at interstate speed and then a loud bang. I lost all power to the truck as the engine cut off while I was on the highway. It was a very dangerous situation as I was in the middle lane and had to get over to the side with out power and brakes. The dealership has stated it was a cam issue and that they would need to take the cab off the truck to diagnose the engine. All I can say is the truck only has 15,500 miles on it and this was a serious safety issue for myself and my family that was on board. I did some research on line and there seems to be numerous examples of early engine failure in both grand cherokees and ram trucks. Ram is still at the dealership being evaluated. *tt *tr consumer stated he replaced the entire engine and was without the vehicle for 34 days, updated 10/11/18*jb *dt*jb |
| Category | Latches/locks/linkages, Structure:body |
| Date | Aug 22, 2018 |
| State | OH |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the tailgate warning indicator illuminated. The vehicle was serviced at charlie's dodge chrysler jeep ram (725 illinois ave, maumee, oh 43537, (419) 893-0241). The vehicle was repaired per nhtsa campaign number: 18v486000 (structure, latches/locks/linkages), but the remedy failed to repair the vehicle. The contact mentioned that the tailgate warning indicator illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 19,572. |
| Category | Electrical System, Engine, Power Train |
| Date | Aug 21, 2018 |
| State | CA |
| Description | Truck with 3. 0l diesel engine. Vehicle has twice (during first 6,000 miles) shown error message "service electronic throttle control" and truck has been disabled. First time was driving on mountain highway with heavy commute traffic when truck could not maintain any speed and struggled get truck safely off road. With multiple occurences with brand new vehicle it is a safety issue. |
| Category | Fuel/propulsion System |
| Date | Aug 18, 2018 |
| State | ND |
| Description | The fuel level sensor for the past approximately 10,000 miles intermittently quits reading the fuel level. The fuel level gauge in the dash cluster drops to empty, regardless of the actual fuel level. The message 'fuel sensor failure' appears on the dash cluster. Sometimes it stay for a few seconds, and other times it stays for a few minutes. Then it returns to working order and gives an accurate reading of the fuel level. Other times the check engine light comes on, and I have to clear the check engine light with a code reader. Code reader states code p0463 fuel level sensor. This code appears without the fuel gauge changing. |
| Category | Engine |
| Date | Aug 14, 2018 |
| State | LA |
| Description | In motion, the engine seams to loose power when the transmission kicks down to passing gear for a short time then it picks up power. Feels almost like it takes time for the timing to catch up...... Can you help? It also does it on take off as well |
| Category | Power Train |
| Date | Aug 11, 2018 |
| State | NV |
| Description | Last week on my way home from a long day of work I was driving on i15 in las vegas nv. As I was driving roughly around 75mph I started to hear a clicking noise then I heard a louder bang like something broke, the gas pedal would not work so I started to slow down and pull to the side. When I came to a complete stop the truck would not go into parking I turned off the truck and it it continues to roll so I pressed the emergency break. I got out to see what was wrong and my drive shaft was broken in half. The next morning the truck was towed to a ram dealer and the issue was but I was told that it would happend again because that is a common issued with ram 1500 single cabs with 3:92 gears and 8 speed transmission. If ram and chrysler are well aware of this problem why not fixed it. I'm scared that it will happen again as I was told and at that time I will not have factory warranty and will cost me a lot of money in order to fix a problem that should have been fixed by the automakers |
| Category | Fuel/propulsion System, Power Train, Unknown Or Other |
| Date | Aug 07, 2018 |
| State | GA |
| Description | My ram 1500 just rolled over the 36k factory warranty and my transmission light cam and my fuel lever indicator failed. I am afraid that the truck will shut off when the fuel lever drops to e but I know there is fuel in the truck. Also when my transmission light comes on the eco fuel system does not work any more. No messages appear on my message panel. When the fuel sensor failure happens I am driving on the highway and I just made a left turn. I have also have issues with my radio turning its self off or adjusting the volume by its self.. I have also experienced my digital odometer reading to just disappear at random times. My transmission light comes on randomly. It is sad that I bought a new truck with 12 miles on it and now I have all these problems. I just don't trust the truck and don't feel like it is safe to drive. The radio issue happened the next day after I purchased the truck... I am so sick of this |
| Category | Electrical System, Vehicle Speed Control |
| Date | Aug 06, 2018 |
| State | ID |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the recall notice for nhtsa campaign number: 18v332000 (electrical system, vehicle speed control) was received in june of 2018. The local dealer (larry h. Miller chrysler jeep dodge ram boise, 222 auto dr., boise, id) informed the contact that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. |
| Category | Structure:body |
| Date | Aug 02, 2018 |
| State | MI |
| Description | The tailgate on my ram has opened twice while vehicle was in motion. Once while I was pulling a small trailer. The tailgate fell open hitting the trailer jack causing damage to the tailgate. This is a lease vehicle and I will be held responsible for that damage. Both times I was parked and had just started to leave. |
| Category | Vehicle Speed Control |
| Date | Jul 31, 2018 |
| State | GA |
| Description | The cruise control turned itself on, while trying to turn it off the gas accelerated and I was unable to disengage the cruise control. I was unable to control the speed as it kept rising, causing me to go into the ditch striking a 6 ft culvert tile and flipping my vehicle. *dsy *tr |
| Category | Tires:sidewall |
| Date | Jul 24, 2018 |
| State | TX |
| Description | Tl* the contact owns a 2017 ram 1500 equipped with goodyear wrangler tires, size: 225/75r16. Upon inspection, the contact noticed that both front tires had sidewall damage. The contact stated that the vehicle was taken to an independent tire facility where it was determined that the vehicle was equipped with incorrect tires. The facility declined to service the tires. The manufacturer informed the contact that the dealers were instructed not to install those tires on the vehicle. The manufacturer also informed the contact that they would not assume responsibility for replacing the tires due to a non-factory dealer installing the tires. Upon contacting an unknown dealer, the contact was informed that goodyear had approved the tire installation. The tire failure mileage was 20,300. The vehicle failure mileage was unknown. |
| Category | Structure:body |
| Date | Jul 13, 2018 |
| State | FL |
| Description | Takata recall on my truck, the tailgate will randomly open when driving down the road. I have had my lawn mower fly out into the road on the interstate due to this issue. This is a huge safety issue. I have done my research and I see there are a lot of other people who are having this issue. I have emailed ram and mopar with no response. They want 0 to fix this at the dealership. My truck is a 2017 I should not have to pay to replace a part that is a safety issue. This should be a recalled issue. Anything you could do to help would be greatly appreciated. |
| Category | Unknown Or Other |
| Date | Jul 13, 2018 |
| State | PA |
| Description | Tailgate randomly drops by itself. Happens when you lock the truck. It does not happen all of the time. Can happen when vehicle is in motion. Tailgate lock mechanism is missing a tab that allows a plastic piece that controls the tailgate lock to travel to far thus un-latching the tailgate |
| Category | Electrical System, Power Train, Vehicle Speed Control |
| Date | Jul 12, 2018 |
| State | IL |
| Description | Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue) . Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement . (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done , transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem . A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem. Vechicle mileage approximately 11400. |
| Category | Unknown Or Other |
| Date | Jul 03, 2018 |
| State | CA |
| Description | There is one recall found on the records and it states that repair is required by a dealer. Will this be taken care of prior to me looking at the car? |
| Category | Fuel/propulsion System, Power Train |
| Date | Jun 30, 2018 |
| State | MT |
| Description | The truck has a lack of acceleration. When you press down the throttle it takes 5 seconds or more for it to respond causing a major safety concern. So much that you cannot cross traffic and or accelerate up the hill where it declines in speed. I live in the northwest in colder climates was snow and I lose acceleration and traction when going up hills. I have been in numerous close calls. It has been to the dealership 3 * and chrysler says it operates on design because it is not throwing any codes for them to read. I want to know where a 5 second delay in acceleration is safe? I purchased the vehicle october 31st 2017 1st complaint and time to the dealership was in december and that continues to get worse the truck only has 6500 miles on it. |
| Category | Unknown Or Other |
| Date | Jun 26, 2018 |
| State | CA |
| Description | Vehicle low fuel light come on when the vehicle has substantial amount of fuel in tank. Tank is 32 gallons and the low fuel light activates as if it had a standard 26 gallon tank. This problem has been ongoing since I purchased the vehicle in early 2017 I have reported it to fca several times and been told a software update would fix it. Each time they say the update will be coming in a few months but it has never happened. This is not a safety issue as far as possible life threatening, but it is a problem that should have been fixed by now. |
| Category | Unknown Or Other |
| Date | Jun 15, 2018 |
| State | NY |
| Description | When driving my doge ram 1500 tail gate comes down by it self have taken to dealers twic happeite and they say they cant find any thing wrong with it |
| Category | Structure:body |
| Date | Jun 13, 2018 |
| State | NC |
| Description | The tailgate latch fails and tailgate falls down in the open position. Very unsafe if bed is loaded. Also could get damaged if hauling a trailer or camper. This happens after the automatic door lock engages after 5 to 15 mph. This happens daily while in motion. |
| Category | Unknown Or Other |
| Date | Jun 12, 2018 |
| State | CA |
| Description | I had a axel fixed unfortunately they blame it on my used of my vehicle which I take it to the rancho where is mud and rain couple days. They say that I wouldnt be warranty but that they can fix it if I pay off pocket. I asked them if I did I'll be under warranty still they say yes. Comes down that my differential gives out on me. They said that the old idealership I took for the axel had flagged it with a power train restrictions. I asked them what they meant by that they said they took of my warranty. So as we speak truck is getting transfer to another shop to get it fix with dodge parts. I see online that the differentials on 1500 have a recall in my year. |
| Category | Tires |
| Date | Jun 11, 2018 |
| State | PR |
| Description | Tl* the contact rented a 2017 ram 1500 equipped with goodyear wrangler st(p) tires, size p275/60/r20 (na). While driving 35 mph, the front and rear driver's side tires blew out, causing the contact to lose control of the vehicle. The contact stated that the vehicle came to a stop when the vehicle crashed into a cement partition in the road. There were no injuries. A police report was not filed. The vehicle was taken back to the rental facility. The diagnosis and repair details were not disclosed. The dot number and tire failure mileage were not available. The vehicle failure mileage was 4,256. |
| Category | Unknown Or Other |
| Date | May 28, 2018 |
| State | NY |
| Description | When parking at a hill you drive away and the tailgate opens up. Then as I'm getting out of my driveway which is not on a hill it did the same thing. It opens and causes it to slam down. |
| Category | Power Train |
| Date | May 27, 2018 |
| State | TX |
| Description | The vehicle jumps (bumps) when coming to a complete stop and the vehicles transmission is in drive mode. It does this also when releasing the brake from a complete stop with the transmission is in drive. This happens when stopping or taking off from stop lights or stop signs or in general stops or driving off. I don't want it to be an incident in the future. I don't want it to get worst and cause an incident by running into a vehicle in front of me or a pedestrian. |
| Category | Unknown Or Other |
| Date | May 26, 2018 |
| State | TX |
| Description | On random occasions the tail gate will fall open while the vehicle is in operation. I have spoken with other ramm owners and the problem seems to effect the 2017 and 2018 ram trucks. I have inspected and investigated the potential problem... I do not see an immediate problem, there are several online blogs and discussion threads of this problem. I believe this to be a safety issue that the manufacturer should work to resolve and offer a solution to all owners. I am reluctant to haul item in the bed of my truck due to this defect as the risk of something falling out and potentially injuring another motorist. I did purchase this vehicle used with several miles already on the vehicle , I suppose that the previous owner had the problem but was uncertian of how to resolve the problem. |
| Category | Electrical System |
| Date | May 13, 2018 |
| State | FL |
| Description | While driving the radio (u connect) keeps shutting off and losing signal |
| Category | Structure:body |
| Date | May 09, 2018 |
| State | AL |
| Description | The tailgate will open at random intervals (4 times in the past 2 weeks) while the vehicle is in motion. The source of the issue is the lock actuator on the tailgate handle. |
| Category | Tires, Wheels |
| Date | Apr 30, 2018 |
| State | NY |
| Description | This complaint is for the goodyear tires that came on my 2017 dodge ram 1500. Tire is goodyear wrangler sa-r. Tire size is 275/60r20. I was driving through pa on the way to ny driving a little over the posted speed limit (70mph) when the front drivers side tire blew out with no warning. Only 5700 miles are one these tires and I was about 3 hours into a 6 hour drive with clear and cool weather conditions. There was no alert from tire pressure sensor stating they air was low. There was a loud bang and it pulled hard to the left into the left lane... Thankfully no other vehicles where in that lane. At that speed it could've easily been a crash with fatalities. I've seen similar complaints about this same tire doing the same thing but goodyear won't do anything unless they get a certain amount of complaints about this. This should not happen at 5700 miles unless an object was struck which is not the case. |
| Category | Air Bags, Suspension:multiple Axle |
| Date | Apr 20, 2018 |
| State | MT |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 65 mph, the vehicle veered to the right without warning. As a result, the contact lost control of the vehicle and struck a guardrail. The contact stated that the front passenger side tire detached completely and the air bags failed to deploy. The driver sustained minor injuries and bruising. The front and rear passengers sustained minor bruising that required medical attention. A police report was filed. The vehicle was towed. The dealer was not contacted for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 70,000. |
| Category | Power Train |
| Date | Apr 09, 2018 |
| State | NY |
| Description | Tl* the contact owns a 2017 ram 1500. While stationary, the vehicle rolled backwards in the park position. The failure recurred on another occasion. The vehicle was taken to fayetteville dodge in fayetteville, new york 13066, but the failure could not be duplicated. The contact was able to record the failure on video and submitted the videos to the dealer. The manufacturer was made aware of the failure. The failure mileage was 14,000. |
| Category | Vehicle Speed Control |
| Date | Apr 09, 2018 |
| State | MN |
| Description | When using the cruise control between 30 and 45 mph, when resuming the vehicle will gain up to 10mph over the set speed and the rpms will sit at 4k until cruise control is disengaged. This occurs on inclines, declines and flat surfaces. This has been confirmed by two dealerships on this vehicle. One dealership confirmed it on other 2017 ram 1500s with 3. 6l engine. Fca us llc states that this is "as designed". |
| Category | Fuel/propulsion System |
| Date | Apr 08, 2018 |
| State | AL |
| Description | Cold start engine exhaust temperature too low |
| Category | Structure:body |
| Date | Apr 08, 2018 |
| State | IL |
| Description | Bought a brand new ram 1500 crew cab sport night especial edition. At 3,332 miles the entire truck was repainted due to rust coming through the paint and paint defect bubbles under paint and dirt , front bumper plate bracket fix due to holes been drilled to big, and front passanger side light was aliagned with the body since there was a gap and not installed correctly. I tooked my truck back to the dealer to paint 6 bolts that weren't painted and to replace the driver side( mopar chrysler ram ) step bar due to getting rusted . This happened at 5,894 miles . Now at 6,700 miles I will be taking my truck back to the dealer due to rust showing on bolts and rear bumper. |
| Category | Air Bags, Seats |
| Date | Apr 05, 2018 |
| State | SC |
| Description | On march 2, 2018, as I was stopped on a highway for a car in front of me stopped, with his blinker on and waiting to turn in a driveway, I was rear-ended by someone doing approx. 50 to 55 mph. On impact, my driver's seat broke causing me to lay flat, ripping my grip off the steering wheel and then going into on coming traffic which caused me to head on collide with a chev. Avalanche totaling all three vehicles. I injured my neck, lower and middle back. Also, bruised my shoulder, ribs and upper arm. I have two concerns. I believe there should be better testing of rear-end collisions. I believe if my seat would not have broke, I would have stayed in control of my vehicle possibly preventing my truck going into oncoming traffic. Also, my back and neck would not have received as much whipping motion causing my injuries. My second concern is the airbags not deploying in the head on collision. The avalanche's airbags deployed but mine did not. I wrote chrysler an email reporting the incident and my concerns. They appointed bosch eaa to investigate it the incident and inspect my totaled truck and review the data from my vehicle's computer. Bosch has told me they sent the investigation report to chrysler to review and they will respond to me within the next two weeks. I believe more stricter testing should be done and seats should be improved to avoided seats breaking in collisions causing injury and death to front and rear passengers. These are the reference numbers to my case with chrysler. I have a lot of pictures of the accident scene and vehicles if needed. Thank you. Reference number: [xxx] email case number: [xxx] *tt *cn information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).*tr |
| Category | Latches/locks/linkages:doors:latch, Latches/locks/linkages:tailgate:latch |
| Date | Apr 03, 2018 |
| State | SC |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the tailgate unlatched and dropped independently. The failure occurred without warning. The vehicle was taken to stateline chrysler jeep dodge ram (located at 800 gold rd, fort mill, sc) where it was diagnosed that the latches needed to be lubricated. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was approximately 33,462. |
| Category | Power Train, Steering, Structure:body |
| Date | Mar 14, 2018 |
| State | CT |
| Description | When under acceleration in any gear, from 2000 to 2500 rpm there is a buzzy feeling vibration in the floor, gas pedal and steering wheel. Taken vehicle to 2 separate dealers who claim "normal characteristic", however this issue did not start occuring until the vehicle had about 1000 miles on it. |
| Category | Exterior Lighting |
| Date | Mar 09, 2018 |
| State | MN |
| Description | Tl* the contact owns a 2017 ram 1500. While driving various speeds at night, the low beam headlights illuminated very dimly. The vehicle was taken to an unknown dealer who stated that the vehicle was designed in that manner. The vehicle was not diagnosed or repaired. The manufacturer was contacted and offered no further assistance. The approximate failure mileage was 9,000. |
| Category | Parking Brake, Service Brakes |
| Date | Feb 22, 2018 |
| State | ME |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the vehicle was parked in a driveway on a slight incline with the parking brake engaged, the vehicle rolled backwards and struck a tree. The vehicle was not taken to the dealer; however, southern maine motors in saco, maine was contacted by phone. The manufacturer was not contacted. The vehicle was repaired. The vin was invalid. The approximate failure mileage was 4,000. |
| Category | Structure:body |
| Date | Feb 22, 2018 |
| State | OH |
| Description | My tailgate on my pick-up falls open randomly. Supposedly the lock mechanism has a tab that is prone to break off when the tailgate locks automatically with the door locks. This causes the mechanism to engage to open and the tailgate falls open randomly. This could be catastrophic if I am hauling something on the highway and the tailgate flies open spilling the load on the highway. Should be a recall for safety. |
| Category | Engine, Vehicle Speed Control |
| Date | Feb 07, 2018 |
| State | TN |
| Description | Tl* the contact owns a 2017 ram 1500. When the temperature was below 30 degrees, the rpms increased to approximately 1,100 without warning. The vehicle was taken to russell barnett ford (4055 tullahoma hwy, winchester, tn 37398) where it was diagnosed that the flash system needed to be reset and the throttle body needed to be replaced. Additionally, the dealer installed an ambient temperature sensor. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the issue and opened case number: [xxx]. The contact was referred to a resolution team. No further assistance was provided. The failure mileage was 92,003. *bf information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr |
| Category | Power Train:automatic Transmission, Unknown Or Other |
| Date | Feb 07, 2018 |
| State | IN |
| Description | My truck rolled 6 foot backwards in my driveway. The vehicle had been parked at 9 pm the previous evening and at 10:56 the truck began to roll it took almost a minute and rolled approximately 6 feet in reverse. The truck was in park locked and empty. I have a video from my home security cameras showing this. The response I got back from my dealer said that I should be sure to apply the parking brake. |
| Category | Power Train, Suspension, Wheels |
| Date | Feb 02, 2018 |
| State | NY |
| Description | Vehicle has had 4 complete set of tires, plus 2.... Vehicle starts shaking and wobble while driving at 68-72mph. Ram refuses to look into this. Something I think in drive line or rear causing all these problem. Something is causing tire damage.. Out of round and radial run out. Shaking and wobble have never stop with all these tires and balances. I have all ro's if wanted |
| Category | Electrical System |
| Date | Feb 01, 2018 |
| State | NY |
| Description | Vehicles reverse parking assist sensor failed creating a backing hazard. While backing almost hit someone. Dealer stated sensors needed to be wiped clean. The parking assist front and back fail in freezing weather when moisture gets in them. They were totally clean and just use this as excuse. Also key fob and keyless start failed. All failures were captured on video and dealer states unable to duplicate concern. |
| Category | Air Bags |
| Date | Jan 29, 2018 |
| State | MI |
| Description | On 1/29/18 at 6:30 am I was in a head on collision with an 18 wheel semi truck and my air bags failed to deploy. This occurred on interstate i75 northbound near exit 98. In motion . Msp report number 21-1259-18. The front end of my truck was hit very hard. *tt *cn |
| Category | Power Train |
| Date | Jan 29, 2018 |
| State | FL |
| Description | I sent a complaint to you on my vehicle last year in the summer about the transmission electronic shifter jumping out of drive and going into reverse while motionless resulting in an accident. I took the vehicle to the dealer and they said "no problems". I have since experienced several incidents of the shifter jumping out of drive and also not moving, just revving when you put it in drive unless you resift. I hope I can remember not to trust the shifter otherwise it could result in further damager, bodily injury or even death. When it first happened to me, had I not have jumped back in the truck after I had shifted it to park and got out, I would have been knocked down by the door and run over by the front wheels. Again I just want to state that the jumping out of park happened several times before and after the incident. I have reported it to the dealer, as I said and I have the info on a ro. When I reported it to dodge there were a little evasive when I asked about ram trucks having a recall, the representative just said "the recalls are vin specific and there are no recalls on that vin". I was told to go to a dealer to have it checked. |
| Category | Electrical System, Latches/locks/linkages:tailgate:latch |
| Date | Jan 25, 2018 |
| State | VA |
| Description | 2017 ram 1500 - vehicle's electronic controlled locking tailgate fails to secure when vehicle is put in motion allowing tailgate to fall open while vehicle is in motion. Vehicle was purchased with 14k miles and currently has 23k miles. Tailgate has fallen on 9 occasions in the 6 months/9k miles I have owned the vehicle. Also potential to occur while vehicle is parked. Fiat-chrysler was contacted on 24 january 2018 and affirmed they have no technical service bulletins (tsbs) or recalls on this issue to date. However, internet research revealed "numerous" complaints in forums and videos on this occurring on 2013 - 2017 models. Some complainants indicate dealerships not aware or unable to deduce cause. Further internet research indicates a faulty tailgate actuator assembly, (a metal tab on assembly which serves as a lever-stop which allows tailgate to secure is breaking off of assembly plate and preventing full engagement of the locking mechanism between tailgate and bed). Some complaints reviewed online indicate dealers replaced locking tailgate actuator assembly (in applicable cases, under mfr warranty) and the matter was resolved. Problem creates potential for losing cargo while in motion, falling tailgate striking a person, causing structural damage, or, being such a volatile occurrence due to weight of tailgate, alarming an unsuspecting driver diverting attention, causing panic and possible accident. Fiat-chrysler customer service rep recommended on 25 january 2018, that I, as the customer, file a compliant with nhtsa. |
| Category | Air Bags |
| Date | Jan 19, 2018 |
| State | NY |
| Description | Tl* the contact owns a 2017 ram 1500. The contact stated that the driver blacked out while driving approximately 45 mph and crashed into a tree. The air bags did not deploy. There were no warning indicators illuminated. A police report was filed. The driver sustained minor injuries that did not require medical attention. The dealer and manufacturer were not made aware of the failure. The failure mileage was 14,000. *bf *tr |
| Category | Power Train, Unknown Or Other |
| Date | Jan 04, 2018 |
| State | FL |
| Description | Every time I drive on a long trip and try to pass some one the rear end feels like it is going to fall off and I loos power and the trans makes a lound noise and feels like it is going to break off I paid a lot of money for this truck no codes come up but there is a iuuse please help me. |
| Category | Air Bags, Seat Belts |
| Date | Jan 01, 2018 |
| State | AZ |
| Description | Head on collision with both cars in motion. Other vehicle (lexus sedan) ran red light at 20 mph on city street and turned into intersection, causing head on collision with dodge ram truck traveling at 30 mph. Air bags did not deploy in dodge ram and driver and passenger hit dashboard. Injuries resulted. Air bags did deploy in lexus. Both vehicles damaged too badly to be driven and required towing. ## vin passed ## dodge ram 1500 2017 ## |
| Category | Visibility/wiper |
| Date | Dec 26, 2017 |
| State | DE |
| Description | We bought a 2017 ram 1500 on april 29, 2017. On dec 20, 2017, we took our truck to carman dodge and was told that we needed a whole new wiper unit (wiper assembly unit). This was not covered under our warranty. We had the truck for less than 8 months. Please explain to me how this piece of steel would break and not be covered under my warranty. I was told the part was "broken" and it's not a defect. After spending an hour on the phone with chrysler, they still refuse to cover this. I had to pay 0 for this new part/installation. It's beyond me how this is not considered a defect and why this would not be covered under my warranty. |
| Category | Electrical System, Power Train, Steering |
| Date | Dec 18, 2017 |
| State | WA |
| Description | Power steering motor failure while driving. Steering wheel would lock while turning and in motion at city speeds - less than 45mph. Highway speeds ~70 mph. Total intermittent loss of vehicle control while in motion. Engine would shut off momentarily, loss of all electrical systems, transmission would not shift, steering wheel would lock. |
| Category | Air Bags |
| Date | Nov 21, 2017 |
| State | AZ |
| Description | Tl* the contact owned a 2017 ram 1500. While driving 65 mph, the contact rear ended the preceding vehicle and flipped over. All the air bags failed to deploy. A police report was filed. The contact sustained a left rib fracture, bruises on the ribs, and whiplash that required medical attention. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed. The manufacturer was not contacted. The approximate failure mileage was 4,000.... Updated 12/11/17 *bf *js *tr *tr |
| Category | Steering, Wheels |
| Date | Nov 17, 2017 |
| State | NC |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 50 mph or more, the vehicle drove roughly and the steering wheel vibrated. While driving with the rear windows down, the turbulence caused the vehicle to shake violently and caused ear trauma/popping and the contact's eyes to water. The vehicle was taken to a local dealer (john hiester chrysler dodge jeep ram, 940 n main st, lillington, nc 27546 910-893-8088) where it was diagnosed that the tires needed to be balanced and other windows should be opened for the turbulence. The rear passenger tire was replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and opened case number: 32784742. Jessica at 844-378-0573 ext 81498 stated that the information about the turbulence was in the owner's manual. The failure mileage was 2,837. |
| Category | Power Train |
| Date | Nov 09, 2017 |
| State | NY |
| Description | I motioned to put my vehicle in park with electronic rotary shifter, in a parking lot. Vehicle was not moving at first. Exited vehicle. Started walking toward destination. Noticed vehicle was rolling backwards. Ran after vehicle. Vehicle struck another car. Vehicle came to rest noticed electronic rotary shifter indicating reverse. Chrysler care case # 32683922. It has been three weeks so far. They are not returning my phone calls, nor have they contacted me at all. |
| Category | Engine, Exterior Lighting, Steering |
| Date | Nov 06, 2017 |
| State | FL |
| Description | Had been experiencing transmission warning lights but engine didn't produce any codes. I took to 2 different dealers and they said nothing we could do about sensor problems until code appears. While driving at night about a half mile from home my truck shut down. My engine turned off and lost my steering,lights,and dash lights. The only thing that remained on was the fully illuminated 8' radio command center and gear select knob. The satellite radio remained playing but couldn't adjust volume. I luckily pulled to side of road. I couldn't restart vehicle to move it. I then took my key fob and locked and opened the truck. The lights flashed and was able to restart vehicle to move. I immediately called roadside assistance to have it towed to dealer. During the time of turning vehicle back on the dash displayed a check engine light. I then received a vehicle identification report emailed to me that engine/transmission service needed. This incident with a new truck with 23,000 miles is very concerning in losing power,lights and steering. The problems stated were over a month ago as noted with pictures |
| Category | Power Train |
| Date | Nov 06, 2017 |
| State | FL |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was started on a flat surface while in the park position, it rolled forward several times. In addition, while reversing, there was an abnormal spinning condition and the tires caught up to the motion as the failure occurred intermittently. The dealer (atlantic dodge chrysler jeep ram, 2330 us-1, st augustine, fl 32086, (904) 797-4383) was notified. The manufacturer was notified of the failure. The approximate failure mileage was less than 2,000. |
| Category | Unknown Or Other |
| Date | Nov 05, 2017 |
| State | KY |
| Description | I was leaving to go to hardware store.. I was backing my trucks out and noticed my shed was opened I stopped put it in park got out to close it and when I got out the truck rolled into my house.. I couldnt get in in time to stop it.... It was about 10 feet from the house |
| Category | Vehicle Speed Control |
| Date | Nov 01, 2017 |
| State | OH |
| Description | Tl* the contact owns a 2017 ram 1500. While traveling approximately 35 mph, the electric throttle control sensor indicator suddenly illuminated and the vehicle suddenly accelerated to approximately 55 mph. During the incident, the rpm's continued to rev extremely high and the driver was unable to stop the vehicle when depressing the brake pedal. The driver shifted to neutral in order to stop the vehicle. The vehicle was towed to the dealer (baumann automotive in norwalk, oh), but the cause of the failure was not yet determined. The contact indicated that the tow truck driver experienced the same failure when attempting to drive the vehicle onto the flatbed truck. The manufacturer was notified of the failure. The failure mileage was 978. |
| Category | Engine |
| Date | Oct 27, 2017 |
| State | CO |
| Description | Exhaust odor leaking into the cab when idling at a stationary position. This happens every time when the vehicle is parked and running. |
| Category | Structure:body |
| Date | Oct 27, 2017 |
| State | IL |
| Description | On october 17 2017 , I purchased the vechile above brand new . Later on that week I discovered that there is visible rust on the body of the truck and several rust bubbles popping out from the paint . This is the second brand new vechile ram 1500 I had buyed that been sold to me with paint and rust issues . A third vechile I ordered was delivered to me with head light problems |
| Category | Electrical System |
| Date | Oct 03, 2017 |
| State | FL |
| Description | On 09/07/2017, I was backing up my vehicle in a tight spot at my condo parking garage. I pulled forward and shifted the electronic gear selector to "park" so I could get out of the vehicle and check the clearance. When I was half way out the vehicle it started backing up but fortunately I was able to jump back in without physical injury. The vehicle however sustained 00 to 00 estimated damage to the rear end when it slammed into a large water pipe in the garage. About a week later I was checking the shift selector to see if I could duplicate the problem. It would not duplicate the exact same problem but once when I tried to shift it to "park" it went into reverse" but would not move when you took your foot off the brake pedal even when I pressed the gas pedal. Unfortunately I did not have my phone with me to video the incident. I have taken the vehicle to my local dealer and they said they they could find no "codes" or problems at this time. I am taking it into a body shop for repair next week and will know the exact damage and cost. I will also try to duplicate the problem again and I definitely will have video capability at that time. |
| Category | Electrical System |
| Date | Sep 14, 2017 |
| State | OH |
| Description | Bumper parking distance sensors read false distance issues when wet, shutting system off automatically, giving driver false sense of safe distance |
| Category | Unknown Or Other |
| Date | Sep 14, 2017 |
| State | MN |
| Description | 2017 ram 1500 tailgate randomly drops. Apparently it is the locking mechanism that fails, when you lock or unlock the vehicle it will randomly cause the manual tailgate latch to open. The tail gate falls driving down the road or after you have parked, it can fall anytime causing bed contents to fall out or possibly striking someone walking behind the vehicle. The dealer claims this is a rare occurrence and of course doesn't stock the part. 2017 is not the only year vehicle this affects according to ram forums. |
| Category | Steering, Steering:hydraulic Power Assist System |
| Date | Sep 11, 2017 |
| State | OH |
| Description | Tl* the contact owns a 2017 ram 1500. While driving 30 mph, the steering wheel became difficult to turn. The power steering indicator illuminated after the failure occurred and remained lit. The steering wheel resumed normal operation after the engine was restarted. The vehicle was taken to brunswick auto mart (3031 center road brunswick, ohio 44212 phone (330)-273-3300), but the cause of the failure could not be diagnosed. The dealer test drove the vehicle and was unable to duplicate the failure. The dealer indicated that there may have been a miscommunication between the steering wheel electrical systems. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 7,071. Updated 11/02/17*lj consumer stated vehicle experienced sudden loss of power steerings while in a turn causing vehicle to cross road centerline narrowly missing oncoming traffic. Updated 7/16/18*jb |
| Category | Electronic Stability Control |
| Date | Aug 22, 2017 |
| State | TN |
| Description | My dodge truck was in park in my drive way and rolled backward into the pond |
| Category | Structure:body |
| Date | Aug 15, 2017 |
| State | FL |
| Description | Tailgate falls open while driving, unsecured load could fall out |
| Category | Power Train |
| Date | Aug 12, 2017 |
| State | NY |
| Description | While driving my 2017 ram 1500 laramie crew cab down a dirt road (approx. 25% grade) on a dry summer day, the truck seems to accelerate and then abruptly decelerate. The truck was in 4 wheel drive low and the transmission was manually placed in 1st gear. The transmission would hold the vehicle from going more than 4 mph on every other downhill area except for this longer stretch (approx 300 ft.). The truck accelerated to above 8 mph with the rpm's also increasing and than suddenly decreasing back to normal. I have been traveling this road for over 20 years with many different vehicles and have never experienced this kind of behavior from a vehicle. The vehicle was brought to the dealership and I was told that there is nothing that they could find wrong, but they re-flashed transmission. That solved nothing, every time I go down that same spot I have same result. Supposedly fca engineering is reviewing issue, if this is to happen in the winter, I know that the vehicle has a very could chance of becoming uncontrollable since the truck would just start to skid when it slows abruptly. Fca's response was to be patient. When I asked the dealership to have someone come out to the property so that I could duplicate this issue for them they declined. |
| Category | Power Train, Wheels |
| Date | Aug 11, 2017 |
| State | NY |
| Description | File complaint with you regarding defective goodyear tires they were replaced and truck began to have violent shaking had wheels rebalance at dealer and violent shaking continued. Return to dealer on 8/10/17 and test drive car to duplicate concern, concern was duplicated. Mechanic found another tired out of round and defective along with right side rear axle defective. Drove car approximately 1 hour and began to get vibration again at highway speeds. It seems like rear axle passenger side. Seems like axle is heating up and causing vibration. Ram complaint # 32177668. Will return to dealer. This is an unsafe condition since they have problem with rear differential. Needs to be investigated. Car tires were rebalanced 5 times before done correctly. Violent shaking was worse at highway speeds before axle replaced. Passenger side probably defective also. Car began to shake after hour of driving at 67 mph.... Updated 09/20/17 *bf updated 11/2/2017*js |
| Category | Power Train |
| Date | Aug 08, 2017 |
| State | OK |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was parked, it independently shifted into reverse and struck a trailer. There were no injuries and a police report was not filed. The vehicle was in the process of being repaired by the contact's insurance company. The contact called fletcher superstore (3111 e 32nd st, joplin, mo 64804) who stated that they had not heard any complaints on the issue, but scheduled a diagnostic test. The vehicle was not taken to a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,500. |
| Category | Power Train |
| Date | Aug 03, 2017 |
| State | SC |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was shifted into park, it independently shifted out of gear. As a result, the contact was struck by the vehicle and pinned in the driveway. The contact's relative was able to get the vehicle moved. The contact sustained severe bruising and swelling, which required medical attention. The dealer and the manufacturer were not contacted. The failure mileage was approximately 9,000. |
| Category | Engine, Unknown Or Other |
| Date | Jul 31, 2017 |
| State | MI |
| Description | Took delivery of new 2017 dodge ram 1500 and two days later towed my boat (18') to launch to go fishing. Stopped on ramp leading to water with engine running and put in park to unhook boat from trailer. When I let me foot off brake, the vehicle started slowly creeping backwards to the water. I was stunned and hit brake again and then applied emergency brake. I have done this at least a hundred times with other vehicles and never has one not held in place on the ramp and I have never used my emergency brake. Upon completion of unhooking boat, I then could not figure out how to release emergency brake as it is not marked well. Got out of vehicle and noticed a symbol on the plastic above the foot pedal. Lifted up and it released the emergency brake and again vehicle started backing up into the water. I had to immediately jump in the truck and hit the brakes just in time as it hit the water. I have reviewed this issue and it appears to be focused on 2013 - 2016 model years. However, this is a brand new 2017. I can attest that the knob was 100% in the park position when this happened and my father and son witnessed this event. I have an appointment tomorrow at dealership but service manager was not aware of any issues or potential fix. I am guessing we could duplicate the problem on the boat ramp in the future. This is incredibly dangerous and I cannot have a vehicle that cannot stay in place while parked! |
| Category | Power Train |
| Date | Jul 27, 2017 |
| State | TX |
| Description | I have already submitted a report & picture to you on 07/11/2017 regarding the rotary shifter knob not staying in park & rolling away in reverse demolishing my water well to my home. This exact same thing happen twice this morning 07/27/17 - I stopped the vehicle, put it in park (light above "p" was lit) the display stated "vehicle not in park" so I put it back in drive then back to park with the same display appearing. Both times the indicator light above the "p" was lit. |
| Category | Service Brakes |
| Date | Jul 14, 2017 |
| State | NC |
| Description | Tl* the contact owns a 2017 ram 1500. While the vehicle was in park, the contact released the parking brake and the vehicle independently rolled backwards into a lake. As a result, one of the contact's daughter's injured her back and the other daughter sustained injuries to her hip and knees. Medical attention was required. A police report was filed. There were no warning indicators illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,000. |
| Category | Power Train |
| Date | Jul 11, 2017 |
| State | TX |
| Description | Rotary gear shift knob issue. Put in park, got out to close my gate, truck began rolling backwards went through my yard crashed into & over my water well. Not the first time it hasn't held. |
| Category | Tires |
| Date | Jul 06, 2017 |
| State | NY |
| Description | Tl* the contact owns a 2017 ram 1500 equipped with goodyear wrangler sr-a tires, size: p275/60r20 (na). The contact stated that the front passenger side tire was taken to the dealer (hewlett house of tires in hewlett, ny) where it was diagnosed that the tire was defective and needed to be replaced. The manufacturer was made aware of the failure and offered to replace the tire. The contact also noticed that the driver's side and rear driver's side tires had bulges. The dealer and the manufacturer were not made aware of the bulge failure. The vehicle and tire failure mileage was approximately 1,800. ... Updated 09/20/17 *bf updated 11/2/2017*js |
| Category | Air Bags |
| Date | Jun 19, 2017 |
| State | TX |
| Description | While operating the vehicle in the manner in which is was intended, both the front driver and front passenger airbags deployed without warning, unprovoked by any vehicle upset, etc. The sudden deployment of the airbags while driving down the road caused the driver to briefly lose control and have an accident which totaled the brand new vehicle. The driver sustained a concussion, neck, chest and torso injuries. The vehicle was in a residential neighborhood and was traveling under 20mph at the time of the accident. A police report was made but is not available yet. The officer walked the scene and was able to determine that there was no impact of any sort prior to the accident which would have caused the airbags to deploy. Single vehicle accident. ... Updated 08/02/17 *bf updated 08/17/17 *bf *cn |
| Category | Structure:body |
| Date | May 27, 2017 |
| State | OK |
| Description | I bought a new 2017 ram truck. The top of the truck is made of very cheap metal it dents very easy does not take to much at all to dent the truck. A few days after getting my new truck it had a dent the size of a basket ball. The dealer sent it to a dent less paint repair shop. After they fixed it you could still tell where the dent was if the lighting was right. If parked out in the sun light it look fine. Parked under my car port you could tell that there use to be a dent in that spot. Ram is using very cheap metal to make the new ram trucks. My friends thinks this happened after they ran the truck through there car wash before I left the dealer ship with my new truck. He said maybe the air they use to dry the truck off may have put the dent there. But I am not sure where the dent came from. I fill really unsafe in my new ram truck because if the truck was in a rollover it would crush us. It would crush like a tin can. I give the truck 1 out of 10 stars 1 star I fill like ever person that has bought this truck has been ripped off. These trucks are way over priced for what you get in return for your money. I would like to have a full refund of my money for this new 2017 unsafe ram that dents when you just touch it a little. The metal on top of the cap is also very flimsy you can put your hand on top of the cap and put very little pressure and it moves. The top of the truck should have no flex to the top of the truck at all it should be solid metal on top of the truck. I think the finders needs to be a little thicker metal and also the rest of the truck should be made a way better metal should be used for the whole truck. They want you to pay lots of money for some thing that is made really cheap. I will send a picture of the truck before it was fixed by paint repair. |
| Category | Unknown Or Other |
| Date | May 24, 2017 |
| State | MI |
| Description | I do not feel as though the gear knob is safe. I thought I had turned the knob to park & opened my door to get out & the truck was in reverse. Gear shift sticks are much more accurate. I would suggest getting rid of the knob, or, having some sort of safety mechanism that would not allow the vehicle to move if the door opens, or something similar. Had I not realized that I was not in park soon enough, I could have ran myself over or hit something. |
| Category | Exterior Lighting |
| Date | May 03, 2017 |
| State | WV |
| Description | Tl* the contact owns a 2017 ram 1500. While driving at night, the headlights failed to illuminate the road. The vehicle was taken to the dealer but the cause of the failure could not be determined. The manufacturer was made aware of a failure. The vin and failure mileage were unknown. Updated 06/28/17*lj *as |
| Category | Engine, Unknown Or Other |
| Date | Apr 26, 2017 |
| State | VA |
| Description | Dissapointed with the purchase of 17 ram 1500, truck looks good and has great looks . It has a tapping/ticking noise when its at idle at a standstill, its called the dreaded hemi tick, I have a 5. 7 motor with mds, there is many threads and complaints about this on the internet. My truck only has 500 miles and should not have any kind of tapping/ticking noises coming from the engine, mostly noticed from drivers side from the wheel well . The dealer says its normal and that they cant hear it when I bring it in, I should drive and wait for first service to have checked out . Second issue is that the pressure flaps in the rear of the cab are always making noise when driving, you can hear them flapping when you brake or when you take off . I want my money back . |
| Category | Power Train |
| Date | Apr 18, 2017 |
| State | AL |
| Description | Truck was left in park in my driveway... The next day it was found to have rolled down the driveway into the streetwise got into the truck and verified the shifter was indeed in the park position 2017 ram 1500 with the 8 speed transmission and rotary shifter |
| Category | Fuel/propulsion System |
| Date | Apr 11, 2017 |
| State | OH |
| Description | I am having an issue with the fuel guage and the fuel system lights on the truck. I took it in for service and they are saying the parts are on backorder. The fuel guage is showing no fuel in the car and I am concerned the car could cut off and I could lose control of it. They do not know when the parts will become available. I am concerned for myself, my family and others. I called chrysler and they were unable to help me get into the dealer sooner for repairs. They want me to wait 17 days to address the problem |
| Category | Structure:body |
| Date | Jan 25, 2017 |
| State | IL |
| Description | On october of 2016 I purchased a 2016 ram 1500 and a month later my truck was repurchased back by chrysler because of several paint damaged including rust . On december of 2016 I tooked possession of my replacement vechile . As soon as I got home with my truck I had problems with it . The driving lights were fogged up pretty bad with a lot of condensation in it . I contacted chrysler and they immediately ordered the lights and iam waiting to make an appointment to get the new lights put on the truck . Furthermore , I also called ram customer assistant about the shifting noise my truck made when I turned on . When I turn off my truck and later on I go to turn my truck on when I put the key on the ignition and moved the key into acc position the rotary shifter make a sound like the vechile go into parking from drive . I called customer assistant and I was told that the same day I take it to the dealer to get the lights replaced have the dealer take a look at it . I asked if that was normal for my truck to sound like it was never on parking and I left it on drive and all I was told to have the dealer take a look at it . This vechile is a 2017 and a replacement to my 2026 that was repurchased because rust and paint damaged. *tr |
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About the Author:
Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports.
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2017 Dodge 1500. Replaced All rotors n pads cause of vibration n shudder when applying brakes. Seemed like the new parts fixed the braking problem. Here I am 6 months later n I have the same vibration n shudder while braking.
Patrick Bryan
Ram 2017 2500 4X4 Power Wagon.
I have had trouble with my TIPM’s (3 ea.) for over 2 years, cranks but won’t start. I have it towed to three different dodge dealerships and they say cannot duplicate so come get it. I’ll have it towed in again and they’ll tell me it’s either, TIPM’s (3 ea.) or fuel pumps (2 ea.). I’ve been told it’s the fuel pump relay (relay is hard wired to TIPM’s mother board), so I need a new TIPM. I still have the same problem. I am going to dealership tomorrow and see what can be done.
Thank
Patrick Bryan
Engine light has come on for second time when using tow mode. Checked all fluids and temps on gauges. Nothing seems wrong. It started miss firing a little the first time then quit and second time just the light that won’t go out now.
The rear parking sensors will kill the radio and have to stuff off vehicle and restart it to get the radio to work again. It has an appointment on the 7th. 541 w
My 2017 Ram 1500 has a couple of items that cause me great concern! A small item is that sometimes the driver window doesn’t function in auto so it has to be manual up and down, works most of the time right but sometimes not. MY BIG CONCERN is that on very rare occasions the electric brake locks up after being parked and the truck won’t move forward or backwards, message on dash says to place in park before placing in gear, back and forth park to drive to reverse over and over , dealer says never heard of this but is sure not under warranty since I have 63k on it.
I test drove a ram 1500 Laramie V6 4×4 we were mostly down driving on city streets steady for about an hour speeds between 10-25 mph. After starting from a stop the vehicle died. When trying to restart it the vehicle wouldn’t start and the start button would stay on without holding on to it. After push the button several it it stopped cranking. After letting the vehicle off for about five minutes it restarted and ran fine again. Anyone have this problem and a solution?
My truck stays in eco 8 to_4 at 25 miles an hour an green light in dash stays on the truck eco an won’t even down shift in town at30. Miles an hour dealer said look at good gas savings 8.to6 cylinders i thought u joking around dealer laughs at me
I own a 2017 Dodge ram 1500 bought it from the dealer with 17000 after a week of driving it I notice a shift on my tranny when I made a full stop. took it to the dealer and of course they said its normal. after 30,000 miles later I learn to live with it . but now I’m hearing a knocking pin noice coming from my engine. now I’m very worried!! I’m hoping its not my lifters.. Not happy !! never buy a dodge again…
I have a 2017 Ram 1500 that has now had transmission shift issue codes with 44k miles on it. The first occurrence happened as I was pulling out of the dealership where they had repaired a fuel rail error code, which was not covered under the manufacturer warranty. They then kept the truck for 6 weeks in order to get the part and repair the transmission valve body. I got the truck back, and during the pandemic, managed to put another 70 miles on the truck before it through another Transmission Gear Ratio error code for a different gear this time. I haven’t owned the truck for a full year, and it’s been down for repair a ridiculous amount of time. In fact, it’s spent more time at the dealership than EVERY OTHER VEHICLE I’VE OWNED COMBINED, and I’ve had it for 11 months.
When a 2017 ram with 85,000 kms was brought out at a dealership yesterday for me to test drive it stalled out while warming up so they charged up the battery and off we went but the check engine light stayed on and the cruise control wouldn’t work . Could that be a minor thing or a red flag ?
I have a 2018 RAM 1500 Limited, truck drives fine and operates properly for the most part except when on the highway. 6 times, when traveling at highway speeds of 70+ mph, the truck abruptly decelerates when I hit a small bump. This isn’t too much of a concern on dry sunny days, but if this occurs on a wet street or wintery conditions it could cause the truck to lose control, I have noticed the traction control light blink when this occurs.
Currently own a 2018 bought early 2019 Ram 1500 sport, truck had only 3km on it when i bought, it, just recently after all the recalls done to my truck i had the rims swapped out for nicer rims as most owners do. Truck is still under warrenty and original morpar sensors in all 4 tires, had no issue for 3 days then bam, tpsm sensor goes out on driver rear, so i take it in, now teuck is under warrenty but have to pay to re program bc as my service advisor informs me that my sensor somehow lost its programming, so that means the sensor is faulty why should i have to pay to reprogram, they tried to reprogram one sensor and it caused all the sensors to fail, so i had to pay that, which is whatever, i let it slide move on with my life, not even an hour later, bam now my passenger rear sensor goes out, brought it back to dodge, they have tried everything and are now trying to say its the rim, but what doesnt make sense is that its not the original tire that caused the problem in the first place, have it booked in for tmrw to go in yet again to figure out why it wont work.
I bought a 2016 1500 with 15k miles on it. The previous owner had a lift kit installed and mudder tires on it (which I quickly replaced with a/ts), but the truck seemed sound.
Not so.
The first day of actual ownership I noted the headlights flickering on the way to work. Following that, the interior lights and instruments began ramdomly flashing….with the door closed, the key out of the ignition, and the vehicle in park. This required an “update”, which resolved the headlight issue, but only temporarily tended the interior lights…..which is to say they’ve gradually come back around to flashing with no provocation.
Next issue was the steering box, which had to be replaced….which took 3 visits to the dealership to finally get done.
Then hard shifting began, similar to the description above (ie rough transition from MDS to 8 cylinder mode), attended by a hard downshift through 1st when coming to a stop….none of which the dealer wants to acknowledge, of course. Also, following a U07 update (autopark functionality), the rotary shifter began clicking every time I shift from park into any gear; and on two occasions after this update, the vehicle slammed itself into park while in motion, both in drive and reverse (fortunately at low speed while parking). Also matters the dealer wishes to disregard.
Lately it’s been a smorgasbord of cycling, unpredictable, irregular symptoms: loss of power, delayed throttle response, bogging in MDS, the list goes on…..I’ve opened a case with Fiat/Chrysler as a second-to-last resort, as I’m infuriated that despite buying a 100k bumper to bumper warranty atop the manufacturer’s power train warranty, nothing is being done to remedy these issues. Next step is a lawsuit.
Suffice it to say, if you’re in SoCal, do NOT purchase a vehicle from Jack Powell Dodge….and my advice? Avoid Ram 1500 altogether. Everyone I know who has one is as disappointed and frustrated as I am.
I have a 2018 Ram 2500 4×4. It also has refused to change gears down to reduce the rpm. This happened at around 35 MPH. It is wearing the rear tires at an alarming rate. They are almost gone at 18,000 miles for no reason. One dealer claims it’s the tire pressure and alignment. One said something is wrong, but he can’t duplicate the problem. I have pictures of the track mark the right rear tire makes when turning sharply at extremely low speeds in any direction. It also squawls tiers as I’m pulling into a parking spot at about idle speed. I have pictures of paint stripes it has broken chunks of paint out of. And a picture of where it broke a small chunk of asphalt where it meets concrete in the track mark left by the right rear tire. I have a video of a strange sound it makes when going into forward after backing up that’s not a creak, but more of a moan that experiences mechanics can’t explain and have never heard. And has now developed a clunk when normally accelerating to 45mph, then backing off the gas pedal to hold that speed. But they argue nothing is wrong with it. I guess if they can’t make a window go down smoothly, it’s hard to expect them to fix anything more complex.
I have a 2017 1500 w/Hemi. (Bought late 2018 as new and has less than 10K) Have had issues since day one with the transmission always seeming to be in too high a gear and have do a couple attempts at acceleration to get it into a proper gear. The MDS is a hard shift and very noticeable between 8 and 4 cylinder shifts, for both dealership says there is nothing wrong and refuses to flash the PCM.
The other issue and thought it was just me, but reading some other comments, turning corners at almost any speed seems to cause the truck to lose control at the front tire taking the weight of the turn. Doesn’t seem to matter what the speed. The biggest and worst is on the highway say having to do a hard accelerate to do a pass or change lane the truck loses all steering capability like the front tires aren’t touching the ground and it starts to sway back and forth. I am wondering if anyone is having this issue. I suspect the dealer is going to say its something I did but they did sell it to me with an undeclared accident during the dealer transfer so who knows.
Dodge Ram truck Bluetooth garbled with an annoying echo making speaking on phone impossible!
Been back to transitown dodge on transit road
Williamsville four times and car still not fixed after harnesses changed , microphones etc.
Now I have been laid off because I cannot communicate efficiently with my manager
As my vehicles phone is imperative in maintaining communication and instruction.
I was at Jeep dodge dealer again today to inquire
When the “ top techinician” was coming in from out of town to fix this problem. I was told this a month ago after my car was laid up there again
Over the weekend . The manager today told me they prefer if the owner calls the powers that be themselves ! Which means Nobody called me
To even tell me ! I not only lose my job, have no phone I could use in car I pay lease faithfully for each month , and it took my persistence by showing up there today only to be told , “ handle it yourself. “
I would like this resolved either with a replacement vehicle or the “expert “ who it seems may as well be riding in on Santa’s Sled !
Being laid off before my scheduled seasonal time is hurting me and my family financially and I am unable to apply
Anywhere until this is resolved .